PODS Reviews

PODS was cheaper than a traditional moving and storage company, and I like their availability in my area of entry. I was moving from Idaho to Nevada, and the only company that had both storage containers and a storage facility to hold my belongings was PODS. I talked to an individual when I booked the pods. I didn't feel comfortable doing it online. There was a little bit of a language barrier issue, but we worked through it. I ordered three of the largest pods they had, and their pricing was reasonable.

I looked up PODS online, called them and set things up. Dealing with the rep was very good. PODS sent me emails when the 16-foot container was being picked up from Florida. We stored it there for a month or so until we got rid of the snow here. Then, they sent another email when it was delivered here as well as when they picked it up from here. The driver was very nice. He just picked up the pod and we didn't even know it was gone until later. It was a very good experience. We had very good luck with PODS. People should use them.

My experience with PODS was great from start to finish. They brought the pod when they said they were gonna bring it and picked it up when they said they were gonna do it. The customer service rep called to tell me the driver was on the way. I’ve used PODS before and this time, I got a small pod for storage though I should have gotten a medium size. But the price was okay.

Dear PODS Customer Service, I am writing to formally complain about the unacceptable level of communication and customer service I have received from your company. From the start, my experience has been frustrating and completely unprofessional. I have dealt with repeated delays, lack of responses, and inconsistent or misleading information from your representatives. It has been nearly impossible to get clear answers or timely updates, which is unacceptable for a company providing a paid service.

PODS was a lot cheaper than the traditional moving companies. Also, I get to handle my own stuff. If you market fragile, they don't necessarily treat it as fragile. So, I was able to manage my own stuff. Eduardo was the first person that I dealt with over at PODS and he was great. He walked me through the process and how it worked. I had a ton of questions, and answered all of them. The drivers allowed me to micromanage. They were very patient. They were very friendly and did what they had to do. I'm amazed at the way they managed that machine and swung things around.

The process was very user friendly, flexible and accommodating. The driver went out of his way to enable us to access our garage with a car, despite challenges with overhead wires, thank you so much for the extra effort. It is genuinely appreciated.

I used PODS to move out of my my condo. I used "my" POD over several months for storage while I settled into a studio apartment. Visiting the POD was easy, convenient and a great way to sort out what I needed for the apartment and dispose of the rest. The POD driver was on time and delivered everything to the PODS storage site where it stayed safe and dry until I finally emptied it and closed it for the last time. The price was fair. More than that each person who helped us at the storage site made sure the POD was ready when we arrived, helpful and a pleasure to work with. I wish I had their names because they deserve recognition. PODS made the whole move easy and affordable. They exceeded my expectations.

Let me begin by saying I would've been better off renting a 20 foot U-Haul. Why? 3 reasons...... 1. They didn't listen 2. They didn't do what they said they would do. 3. All the reasons/explanations sounded like excuses. Let me explain, Pods dropped off the container as they were supposed to. They came to pick it up prior to the scheduled pick up time so they had to come back the following day but instead of coming back 1st thing in the day, they came back AFTER we closed on the sale of our house.

This company does not care about people’s time. I called for a quote, which took 20 minutes and was very detailed for a quote. The representative had my address for pick up and then drop off. After 20 minutes, she said she had to transfer me due to the location. When I was transferred the representative had no information. Nothing was saved and she wanted to start over. It was very frustrating and I hung up. My time is valuable.

Horrible, to say the least. Not only was I charged $865 over my initial quote, they issued a refund check that I had to chase down multiple addresses because they never asked where to send payment. Once I tracked it down I deposited the check, then the check was reversed. The amount was significantly less than what I was ever charged. I will never use their services again nor will I recommend them to anyone.

I needed a storage container on site and I researched many online websites, and PODS was the easiest to use. Also, the pricing was most comprehensive. I did the chat online in trying to figure out pickup times and pricing, and I booked a 16-foot container. It was an easy and flawless experience with PODS and we would use them again. I had a friend who booked with them.

I booked 16-foot pods online for moving and storage and dealing with the driver was all positive. Both pickup and drop-off went smoothly. I would recommend PODS.

I got a medium pod from PODS for a few months while I was renovating my heating and air conditioner. The customer service was great. I used PODS before for the same thing and I would recommend that others use them too.

PODS was very pleasant to work with at both pick-up and delivery. I booked with them over the phone for our 1,200-mile move. They were very accommodating. Also, the rep was very helpful. When he found out I was a veteran, he put me on hold and came back with a lower price. The way they care for veterans was appreciated. We used the 16-foot pod. I only had one piece that was broken, but it wasn't caused by PODS. I was very pleased with them.

Using PODS was easy and convenient. I booked a pod on the phone for moving. It was great. The rep gave me all the info that I needed, and I decided to accept the quote they gave me. The drivers were both great as well. They were very polite.

I had some renovations done, so I had to take all the furniture out. Also, someone recommended that I use PODS. I made a phone call and I told them when I needed the pod. They told me what date it would be delivered. I had one, 16-foot pod. It was nice and cleaned out. That was my first time using PODS. The transition, pickup, and delivery were all good.

PODS driver destroyed my brand new sidewalk during delivery and the company completely denied my claim afterward. I expected better accountability and customer service, especially when clear damage was caused by their driver. Instead, they refused to take responsibility and left me stuck with the repair costs for something that was not my fault. It was extremely frustrating and disappointing to deal with. Hire PODS at your own risk—I truly regret choosing them for my move.

My experience using the PODS moving container was perfect. The company was in contact with me regarding delivery and pick up and they were so organized and on time. The company seems to have developed a clear idea of how to help people make moving their belongings as stress-free as possible. I was able to manage my move with them with no problems.

I talked to Lolita when I booked the pod over the phone. She was real nice and helpful. We got the 16-foot pod but it could be a little bit bigger. We were crunched, but that was due to my measurements. Both drop-off and pickup drivers were very nice. They called and were very polite and cooperative. Everything went real smooth from start to end.

I used PODS in the past and this time, when we moved, I decided to use them again. They helped with figuring out the size of the container we needed. We started with the small one and then went to the 8 x 16. The rep was excellent and we appreciated her being thorough. The driver was so good. He had no space and he backed the truck up, which was amazing. If we had gotten unlucky and had a new driver, I doubt they would have been able to get the pod into the spot. They called in advance, which is very important. Everything went very well.

Going with PODS, we liked that it was at our time and convenience. Booking one of the largest pods they have online was very easy. The pod didn't have any leaks and nothing could get into it. It was very convenient. The drivers were very friendly and professional as well.

I booked PODS over the phone. It was more convenient for me that way than to do it online. The drivers were very pleasant, nice, and friendly. They were nice people. I had some issues with the price but the pod itself was good.

Easy to contact and set up but was definitely a bait and switch situation. When scheduling the pick up we were quoted $2400 with a promotion. I called and spoke with someone to confirm info and even rushed our move out to meet deadline for the promotion. Container was dropped on Friday afternoon and picked up the next Monday morning which for a family of 5 still living in the location for 2 weeks was very hard.

I used PODS moving and storage services. I liked their pricing. I booked the containers over the phone. The person I spoke to was very helpful in explaining what I will go through. He broke it down and also gave me incentives because I'm Prime military. All that worked in my favor. I got the largest container they had. I had a few extra items that couldn't fit in there. It was a fast move because I sold my home and had to put everything in the pod. I lived out of a one bedroom apartment until my recent home was built. I just moved in the end of February.

We had a pretty good experience with PODS. It's the first time we used them. Our only issue was with the customer service aspect of it. The pickup and delivery of the pods went well. I spoke with the customer service rep named Christina, and she was very helpful and nice. Ultimately, though, we discovered that some of the information she gave us wasn't accurate. She asked for driveway measurements. I sent her driveway measurements. She had told us we could place two pods side by side in our driveway and so on. But when the pod guys from Ocala came, they said, "No way." They said, “They never know. They don't have that accurate information.” So we had to pivot a little bit on placement. But it all worked out. They accommodated us.

My experience with PODS Moving & Storage was extremely frustrating and misleading from start to finish. When booking, the representative provided inaccurate information about the space required for the container delivery. We were assured the container size would fit the available area, only to later learn the requirements were different than what we were told. This caused unnecessary stress and last-minute scrambling during an already difficult moving process.

We had an excellent experience with PODS. They're helpful, reasonable, and easy to deal with. I was thinking about the 12, but the prices were comparable, so I went with the 16-foot and filled it up because I could. I probably would have thrown things away, but did not. The drivers on both ends were very friendly and helpful. I was pleasantly surprised. PODS also recommended the movers to help me with the big stuff. I did some partial professional movers. Those guys were helpful, nice, and professional, too. I had them move all the big heavy stuff and put it in there first, and I had time to load in the things that I could do manually. Also, the cost was less than I thought it would be, so I was very happy.

I got the largest container that PODS offers. I had no problem with it. It worked out. It was only for half of what I needed. I had to store things before the move, and then other things went into a truck. I booked the pod over the phone and the process was easy. The drivers were exceedingly nice. As far as the customer service at PODS, sometimes I had a hard time understanding them. But outside of the language barrier, the customer service is a 5.

They are horrible and a huge rip off. I rented 2 pods they were stated they would give me a discount on the second one they did NOT. At customer service they did not help at all. To add some icing on the cake, they are trying to charge me to pick up the stupid pods.

PODS worked so good for me because I wasn't ready to load a 42-foot truck up and have them take it. I just set the pod there, and I can load it as I could. I booked the pods over the phone, but I used their online service as well. The pods were clean and in good condition. I've got three 16-footers. I used two, and I have another one ordered for April 20th. Then I may actually use a fourth pod. My experience with the drivers were better than expected. They were great. Overall, it is a rarity to see good customer service on the phone and in person. It's unbelievable.

I needed two pods for the office remodel we are doing. I booked Pods' service online, and I got two 16-footers. They were a little bit big, but I would rather have extra than have them come back and drop off another one. They were also pretty easy to deal with, not difficult or causing issues. Getting the drop-off and pick-up scheduled went very smooth, as well.

Pods took money out of my bank account without authorization, not in my contract and I’m having to go to court with them to get my $500 back. I have verbally asked them about the money and they said they told me which they didn’t and told me I would be contacted within 72 hours and it’s been over two weeks and I haven’t heard a word from them and they took another 172 out to deliver the pod which is not in the contract but I okayed that.

This was my second time using PODS. The first time I used them, everything went smoothly, which is why I chose to use them again. Unfortunately, this experience was completely different and extremely disappointing. After my container was delivered, I opened it to find leaves and dirt covering almost everything inside — even though the container had been closed and locked. The POD was moved after a major snowstorm, and there were no leaves or dirt on the ground at the time, so there is no reasonable explanation for how that debris got inside unless the container was not properly sealed or was opened at some point.

I was relocating from Fayetteville, North Carolina to Novi, Michigan and I first went to U-Haul but I had so much cargo that it would not be big enough. My daughter had used PODS before transporting her daughter to school in Virginia, and she told me to just use PODS. She said it was wonderful, no nonsense, you schedule the date you want them to drop it off and pick it up, and you will not have any problems. So I did, and the price was reasonable. I had a wonderful experience.

Everybody was very professional. I used PODS because I was moving far away, and I knew somebody that had used them before, and it was gonna be convenient for me. I booked the pod over the phone and I had a very good time with the coordinator. But it was a little pricey.

My neighbor in the Catonsville area used PODS several years ago and had good experience with them, which was enough for me to proceed using them. I knew about them from experience and observation, and I had no problems booking the pod. I would recommend PODS.

I've seen PODS around and on the TV. When I was moving about 250 miles away, I used their service for moving and storage. I started setting things up on the phone and the process was pretty good. The only thing about the whole thing is you just get a lot of emails and a lot of things on your phone all at once. Even if you confirmed things, they still want you to confirm again. But the people I interacted with were pretty good. They changed their system right in the middle of my deal, so maybe that was why I was getting a bunch of double stuff. I called them and asked if I had to do anything else and they told me no, which was good. But when I got a text from the driver, I was a lot better off and I felt more comfortable.

I chose PODS because it gave me the flexibility to do the move the way I wanted to do it, on my schedule. I was in charge of everything, instead of just having movers come and load everything up in a van and have it disappear for an undetermined period of time. For me, booking their service was pretty easy. When I wanted to leave, all I had to do was just decide when I was gonna be leaving and ask them to come drop it off. Then we loaded it up.

I booked a container with PODS and I went with them because I was supposed to get a discount or a gift card from them through Costco, but I still haven't received that. Other than that, booking with them was pretty easy. I did it online and since there was only one size option available, that was what I got. It was a 16 and when it arrived, it was fine and clean. Overall, working with PODS was convenient, and it was pretty cool that you can have storage on site versus having to go someplace else.

I arranged a PODS delivery to our storage facility under the discount from Cisco. The first PODS arrangement was successful, so I thought. I realized the POD wasn’t as big as I assumed so I placed an order for a second one, only to find out the first PODS container was not reserved correctly and the representative misled me on the pricing by not informing me he had us renting the container for a month after the we emptied the container. I informed them that was not the plan to rent an empty container because we would no need for it after it being emptied and that I was not aware of the terms.

I worked with PODS previously for a business that I had managed, so I had good experiences. This time, I used them for moving and I got an 8' x 8' container. I'm older, so I hired local people to pack and one of the gentlemen had a lot of experience. He used to be a contractor with PODS. So, he knew exactly how to pack it. The pod traveled across the country, and there was no shifting in the pod. I reserved the pod two months in advance, and I was given a date. The reps followed up nicely with me and the pickup came early in the three-hour window. The driver was very knowledgeable and quickly was able to deliver and then pick it up again from me. So, I’m very happy with that. It went very smoothly. PODS is very reliable and does what they say they’re going to do. Plus, the price was what I thought it was going to be. I was very satisfied with the whole experience.

PODS was running a special when we signed up for their storage services and we chose them for their name. We booked online and our experience was fine. We got whatever their biggest pod was and we probably needed a bigger one, but they only had that size. The drivers were very positive and wonderful. Overall, it was a great experience. We were building a house, so it helped us not have to move our stuff around a million times. It was just in the pod and then out of the pod.

We rented the pod for a remodel of our home that we were doing. Booking the pod was a very simple process. I just went online and selected one and scheduled the time of delivery. It was easy. They were very prompt on their delivery time and also on their pick-up time when we scheduled it. The pod seemed to be weather-tight. The door itself was hard to open and close, but I was able to do it by myself.

I need services from PODS, which include a pickup, a long-term storage of around eight months and a drop-off. I got an 8 by 8 x 18 container and it was the right size. Dealing with the rep on the phone was very good and the drivers were outstanding in every case.

I saw PODS in the neighborhood, and I needed to move a great deal of furniture from Arizona to Nevada. I did not need to use their workers to do it. I had people that were willing to load it in Arizona, and still willing to unload it here. I had my son help me with booking online. There were a couple of times when I was confused about what something meant and regarding what pick-up they were talking about, as opposed to what pick-up I was talking about. They were very knowledgeable and accurate. Also, PODS quoted me a rate for one of their smaller, 16-foot containers I didn't like and told them that, and they backed down and adjusted a rate that my son got earlier. The ultimate charges were exactly what they said they would be.

PODS picked up my furniture from out of state and brought it to another state. Plus, they did storage for me. PODS delivered what they said they would deliver. And from picking up to dropping off to storage, everything was on time. I liked that there were no surprises. I like their organization because of what they say but it’s unfriendly when you use them because, like everything else, it’s automated. I am 68 and I like talking to somebody.

Worst ever. Wanted to charge me 3x when I changed my mind and wanted my pods delivered back to the same address, same distance. $1330 going and wanted $3900 back. Very deceptive in information given from start. Poor customer service and no supervisors to speak to. Never use.

I looked at U-Haul first to rent a truck and use the truck for storage, but I realized that their day rental wasn't gonna work. But once I went to the PODS website, I found what I needed. I had some correspondence on text with the PODS reps, and then the driver called, and he delivered it within the window that he said he would. He put it exactly where we thought we wanted it and he was able to nuzzle it up next to the curb. We have off-street parking here, so that's where he put it. The delivery was great. The pickup was a ghost pickup. Originally, he was supposed to be here between 10:00 and 1:00, a three-hour window. I looked out there at about 10:15 and it's gone. He was so quiet, it was like he snuck in and took it. It's a big unit it made noise when he delivered it, of course, but I have no idea when he picked it up exactly or how he got it out of here without making any noise. So that was kind of amazing.

I liked the price of Pods. I used them for moving and I booked my pod over the phone. I had a very good experience with their rep. She explained everything and took care of everything. She reduced the price when I told her I had an online moving company already booked, which I wasn't too sure about. They didn't get very good reviews so I was looking for something else. And she matched the price. Originally, it was 3,800, then she went down to 3,000.

I've used Pods before in other moves. Their price to have a pod shipped down is reasonable, but the monthly charge for the storage is high. Their website is also not as intuitive as it could be. When I went out there, I ended up usually having to follow up with a phone call. This time, the rep I dealt with was very polite and knowledgeable. I booked a 16 foot pod and I should have booked more. By the time I realized it, Pods didn't have the availability to do everything, so we had to use two different companies. We used Pods for one, then we used 2 U-boxes for the other.

I cannot get them to stop charging me. They claim they are all legitimate charges, but it is nearly two months after the move and I just got another charge. It is only a few hundred dollars, but it is getting old.

I booked the pod online. It was a simple process. The first driver that came and delivered initially was really great, very communicative. The one that came and picked it up did not communicate with me at all about pickup time. The one that redelivered communicated with me, and the one that picked up for the second time was just as good. So, the only one that I really had issues with the one that was the second or the first pickup.

Booking with PODS was pretty straightforward. The other part that was confusing was the pricing and how it was broken down. It was just a lot of charges and it was quite confusing to read the pricing breakdown. But the driver was very, very professional and very communicative. He let us know along the way when he would be there, and gave us 30 minutes ahead notification. Those were good. But the most challenging part for me was getting the confirmation so late the day before. I didn't get a final time window until almost late afternoon For me, it made my anxiety pretty high. Other than that, I hope that people use PODS because they have very good quality, and also, they are very on time about a lot of things, like delivery time. They're very on schedule. So, I like that. Their drivers are so professional. I really like that. Overall, my experience was very positive.

My cousin used PODS and she had a very good experience with it. I used them, too, and I booked the pod online, which was very easy. The drop-off and pickup of the pod went fantastically. The guys that came were very nice, very professional, and very personable. I really had a great experience.

PODS seemed like a well-known company and it seemed like they had what we needed and that it would be a good fit. We used their moving services, and I booked their largest pod over the phone. The representative was very nice. Everybody that picked up and dropped off was very professional and very nice. Everything went according to plan. Overall, it was an easy and straightforward experience with PODS.

We booked with PODS over the phone after looking at it online just a little bit. It was fine dealing with the rep, but PODS likes to hide their phone number once you're into the process with them. They wanna do everything by email or texting. So, when you're having an issue, it's hard to find a phone number to call and speak to a person. The first driver was rather stubborn as to where we wanted to place the thing and where he would call it acceptable. And it tightened up our move a little bit because he didn't wanna place it where we asked. But we had no trouble with the other three drivers. Everything went off very nicely.

PODS was quick to respond and I liked that. Whenever I called the customer service line, I got through to a person right away. And they would drop the pod off, I could fill it, they would store it, and then drop it back off again. I booked over the phone and the representative exceeded expectations, as well as the driver. I have a tricky driveway so when they pulled up, they called me when they were coming through my gate, and I met them outside. They told me they’ve got it. It was great. I was extremely satisfied and recommend PODS to a friend.

We were renovating a home, so we needed storage to put some stuff inside. We booked with Pods due to the size of their pods. It's not as huge as other options. It was easy to book online and anything that's easy for me is a win-win. The price was more expensive, but it was great. We got an 8x6 pod, which was small, and we thought we needed it longer but we just used it for a couple of days. All in all, our experience was great. I recommend Pods because they're reliable. They say they're gonna be there and it's good. I also love the fact that Pods is not too complicated to deal with. They make it so easy that my kids could do it.

We rented from PODS before. I did it for my mother-in-law but she used PODS before. I just handled everything for her. Booking with them was easy. We had the pod for five months when we remodeled the garage for my father-in-law. The pod was clean and sturdy.

I had a friend who used PODS in the past, and they said it worked out really well. I went with them and my experience was super easy. I booked it online and it was good. I had a storage container that got moved to my old house. It sat there for a couple of days to get packed up, and they transported it from Virginia to California. Then they set it down next to my apartment here in California. Then I unpacked it and they came and grabbed it. Both drivers that I dealt with were really great. They gave me enough communication. They gave me a heads-up when they were on the way over. It was nice.

I would recommend PODS. I made a phone call and had a lot of difficulty understanding the person at the call center. She's probably in another country, having just as hard a time understanding me as I was her. So, I went to the PODS in Lee Summit, and the manager of the place showed me around and gave me his phone number. That's what sold me on it, because he walked me through how it would go, but told me, “You're still going to have to call the call center to initiate.” He was nice. I went home, called the call center, got a different person who I was able to understand a bit better, and it was smooth sailing from there. I don't know if I would have pursued that, had I not gone out to a location.

This was our first time using a storage container company and its been the worst experience ever. I was quoted a different price than I would charged. Customer service was horrible and blamed me. The escalation supervisor was no better. I'd give them 0 stars if I could.

I called PODS and got the biggest pod they have. I needed one for moving and it was exactly what I needed. The team was great and did what they said they would do. They delivered on time. It worked out well for us and I had a good experience.

I'm in the Northeast, and we kept having snow so I had to deal with that and postponing, but it was a good experience. There was a problem with me getting online, so I couldn't do anything online, which we tried several times to reset. We kept trying to reset the password, but I never got the email back. Even the administration twice, at two separate days, tried resetting the password as well, but I never got that email to reset the password even though I got getting all of their emails. I don't know what the issue was. They didn't know either. I called at a weekend or after hours, so they couldn't transfer me to a higher-up to a technical person, so it never got resolved.

PODS has a referral service to haul cars. They use a subcontractor. They were very professional. The driver had an English problem. But he was really a nice guy, and they delivered the car right on time. We took the pods from California to rural Northern Colorado up by the Wyoming border and all the drivers were completely professional. PODS did wonderful work. They're really good people. Their pricing was a little on the high side but it was a great experience.

I had a great experience with PODS. I used them for storage. I booked three, medium-sized containers through a call. It was a few years ago, and it was very positive. The drivers were excellent, friendly, and conscientious. However, the customer service call center was not great. PODS was supposed to deliver all three, but I only got one. The next day, the other two came, but they couldn't give me a time, and I never got a confirmation by email. I called, and the guy that I spoke with was not helpful. He just said, "They'll send you an email tonight," which I never got. The guy didn't resolve my problem. When I was speaking to him, he said, "It's not my fault. There's nothing I can do." He was not good. I woke up anxious. Other than that, PODS stored my personal property and kept it safe when we had to remove it from the house, and I got it back in the same condition. I unpacked it and put it away.

If I could score a negative star, I would. Terrible customer service, terrible experience. They canceled my Pod delivery at 2:30pm the day before my Pod was to be delivered saying that they do not service the area. I booked the Pod a month in advance. They had a month to cancel my order. They provided less notice than what they require of customers. Spent 1.5 hours of my time fighting with customer service with absolutely no reasonable resolution. Absolutely useless service and resolution. We had to scramble at the last minute to come up with a strategy to move my elderly parents.

We were having our kitchen redone and hardwood floors put down, and one of the subcontractors said to just get a pod in our driveway as a generic statement for an empty container, similar to the historic ‘70s, "Get a Xerox copy," so people go to a Xerox machine. When I heard "pod", I didn't do a comparison and went to Pods. I booked the company's largest pod over the phone and my interaction with the rep was smooth. I was not surprised by the price on either end and I thought, “Wow! this is really cheap.” However, I looked through a Costco magazine after the fact and found that people could get 20% off as a Costco member renting a pod.

Pods was great. It wasn't too expensive, but it wasn't cheap. However, I was a little upset. When I originally ordered the pod, I was under the impression that the price I paid to order it was also the price to pick it up, 'cause it was 300 and something dollars, and then $300 a month for storage. When I asked them to come pick up the pod, they tried to charge me another $170 to drop it off with all my stuff in it. So, I had to pay it. They ended up giving me a $100 discount, but I still ended up paying $70 and that didn't sit right with me. I was led to believe that the original cost for them to bring it to me to fill it up and for them to store it and bring it back was all one cost.

Pods is absolutely fantastic and I will always go back to them. While I did not like the online tools, I talked with five different drivers and even talked to the Pods manager at the local facility where I moved to and they were all incredibly helpful and professional. We had a scheduled delivery date that was on the day when seven inches of snow were going to fall and I was without any furniture. The local Pods manager was able to confirm that both of my Pods had arrived earlier than expected and he could deliver them earlier than expected. He was fabulous. It was the difference between surviving our first snowstorm as Floridians and suffering. They were amazing.

Our experience went a lot smoother than I thought, and PODS was great. They seemed more consistent with reviews on the internet and had a nice sale going. We didn't know how long we would need it. We had to move. We had PODS keep a container in our yard while we tore our house down and put up a new one. I booked online and ended up talking to somebody. Everybody with them was very nice and helpful, and it was great. I got the 16 and it was a perfect size. I've already told others about PODS.

I signed up with Pods, received my invoice confirmation, and gave them my credit card a few days later, I called to tell them to deliver the pod a different date since my closing date was changed. Come to find out it was more money. Keep in mind I already received my full confirmation credit card in hand. I called about 5 time with no help. My invoice went up more than 500.00. They told me it was an error on their part. I was told I had declined the insurance. Who would decline insurance on a long move like this? I have called so many time. No one cares. I would like people to understand what has happened.

PODS is the way to go. It's better than having to rent a storage unit and take care of it. When I needed storage while I was remodeling, I booked with PODS online and my experience with them was wonderful. I got one of the 16-foot containers and it worked out great. The pick-up and delivery were very easy. They called me ahead of time, then they came when they said they would. The price was fine as well. I ended up getting a discount from Costco since I did it through them.

We’ve used PODS in the past for storage and moving. It’s an excellent way to move or between moves and start your move. We started going to our house and putting things in the container that we didn’t need right away, and it worked. My experience with PODS was excellent from start to finish, from the representatives to the drivers, to scheduling and communication. There was a small hiccup in the middle of the process when we needed to change a delivery day. I’m not very savvy with computers, and it wasn’t clear online which one was being delivered first. I tried updating it, but the reminder I received still showed the old schedule. So I had to call to be sure, and I'm glad I did. Overall, the pricing, scheduling, and service were excellent. If there was a hiccup, it was related to somebody needing to make a change or with some sort of verification.

We were checking out types of services that could move some stuff for us instead of us having to use a U-Haul. When we called PODS, it was easy to talk with them and make all the arrangements. The pod was in perfect condition and we were very happy with it. It was a 16-foot pod, and it was clean. We got it on the 18th of December and it was returned on the 23rd of January. We had it for just a short time because we didn't want to incur any additional costs for renting it. One aspect that was not clear when we rented it was after we loaded it and they picked it up in Washington State, we didn't realize that we had to call again or go online again to schedule it to be delivered. It was towards the end of December and we thought they were just waiting until after the holiday then they were going to ship it.

We were selling our house and going to buy a new one. Unfortunately, our new house wouldn't be ready for us to move in, but we had to get out of our old house. So, we used the pod. We used it for things that we wanted to get rid of before for staging the house. We ended up storing our stuff from the end of September, and we moved to our new house on December 21st. However, it's limited days for pickup. You can select from Tuesday and Thursday. Otherwise, if you fit with PODS' parameters, everything went smoothly.

I had two friends who had used PODS and they were extremely pleased. One of those friends is a very persnickety gentleman. He said his experience was absolutely great. I really had a great experience as well. It was like a one-stop. I called and got their input as to how big a pod I would need. And I was concerned about the placement.

A couple of my belongings were damaged because of the way the packers loaded the POD. The damaged items included a mattress, desk, part of bed set. The mattress was pierced by a piece of wood from the top of the POD. A large, heavy wooden coffee table was packed next to the leg of the desk; thereby bending the leg of the wooden desk. The unpackers damaged the dresser of the bed set and broke a part of Peloton bike. The manager on the delivery end (packer team) said he would coordinate Repair/replacement of the part broken off of the bike but as of this time, I have not heard from them.

We had done some online research and PODS using a pod worked to our advantage in pricing. We went with them and it was a good experience. When I called to book the pod, they were very helpful. Initially, the person that booked it made a commitment on a timeline that turned out to be not doable. They said it could be delivered at a certain time but it turned out to be a week later after we were at the house. But that was the only negative experience. Everything worked out perfectly. During both pickup and delivery, the drivers were fantastic. They were very friendly and helpful in explaining stuff. They were also very cooperative in putting the pod in the location I wanted and where I wanted it facing.

Dawn, the rep at PODS, was terrific. She was very helpful and it couldn't have been a smoother experience. I had eight pods on my property for storage because of the hurricane and it turned out fine. They were all the same size and it was perfect. Plus the cost was fair.

We had some 16-foot pods for storage. We're a car dealership and we were under renovation. We were able to keep some tools and some items that we needed to get out of the facility, but still able to keep them on site. It's nice to have that ability. When PODS first dropped, the interaction went well. They worked well and suited our needs. It was simple, efficient, and cost-effective.

Booking the pod online was fairly easy to do. The pickup and drop-off went smoothly.

This is the second time we’ve rented a PODS container for short-term storage during home renovations (placed in our driveway for a few months). The reservation, delivery and pickup process could not have been easier! Each time, the container was delivered in pristine condition and was placed precisely where requested. I didn’t think the PODS experience could get better, but I was wrong; with this delivery, their newer “placement/pickup method” was amazing — the drivers (both drop-off and pickup) were able to maneuver the 16-foot PODS container better than many individuals can park a compact car! Hats off to PODS for making a great service even better!!!

I loved PODS so much and I would recommend it. It was such a great decision. It was overall easier to use the pod than to hire a crew and have a truck driven. When I booked the pod, I did a lot of it online and then, the rep called me with the final pricing and walked me through everything. I logged back in, and the communication was wonderful. Everything was exactly what they said, and there were no surprises. The movers who picked up the pod and delivered it were very friendly and helpful. I was in customer service for over 40 years, so I’m a little picky, and I was very happy.

I booked my Pods service online and it was very easy. Everything was perfect in my experience. I got the medium container and it accommodated my needs very well. The man who delivered it was wonderful. The guy who picked it up was wonderful as well. However, I wish it were more reasonable. It's a little pricey, and spending all that money on remodeling, you don't really wanna be spending more money on other things.

I was doing a big move for a two story, four-bedroom house. I got two 16-foot containers from PODS and they were in good condition - sturdy and clean. I liked that PODS did storage as well. However, the booking process could use some changes. PODS offers the moving companies on the website but there's a disconnect. They don't communicate what they provide, like the tie-downs. PODS doesn't provide it, but the movers didn't provide it either. It's an extra charge and that's confusing. We ended up having to purchase some tie-down kits, which we're never going to use again.

I was moving and needed to empty my house out. I needed a place to put it before because I bought my house and closed on the house I sold all in one day. I got a 16 x 8 x 8 pod. It was clean and of great quality. The day they said they were bringing the pod, they did. The day that the guy picked it up, we had a lot of snow on the ground and he was here bright and early and he took it and off. I would recommend PODS.

We needed a temporary storage container at our house for a project we were working on. PODS being the most advertised and me seeing them all the time, I went with them. I tried online but ended up calling because I didn't quite get through their online process. I wanted to make sure I talked to somebody and that I did it right. The rep was good.

Everything was good with PODS. I used them for moving and storage for the convenience and cost. I set it up online but when I spoke to a customer service rep, they were good too. We got two 16s and an 8, and I like that the experience was quick and easy though I should have used more as I had to get a 20-foot U-Haul. Some belongings shifted a little during the move but that was expected. I'd tell others to go for PODS.

I needed a short-term storage in my driveway. The garage was being renovated and I had to get everything out. PODS was an easy choice and the price is very reasonable. I called them and my experience was easy. I booked an 8 foot container which was exactly what I needed. The driver that delivered it was very experienced. It was a little tricky to jockey around to get it squared away with the front of my garage door. But he did it very efficiently. When another fella came to pick it up, it was the same thing. He was very experienced with hooking it up.

When I priced some things, PODS was competitive. I booked over the phone and the rep I spoke with was very good. I had an 8 foot container shipped from Arizona to Minnesota, and the drivers were very good as well.

I got multiple quotes when I booked a pod, and they sometimes contradicted each other. At the very end, I paid $500 more than what I expected. But after going through a whole move across country, I wasn't gonna argue about it. I had the pod for three days on one end, and seven days on the other. But I had it for exactly 30 days, including the transport. PODS was very convenient as they could drop my pod in front of my house and pick it up and deliver it when I wanted. There was a lot of flexibility in scheduling. Plus, I was not sharing a truck.

We had and are having an awful experience with PODS. We have given them a lot of business and most recently had our 16ft container dropped off on Thursday, February 5th. First, the movers they suggested were inexperienced and were struggling with what one of the movers said was an "easy" move considering we had mostly "light" boxes along with a few pieces of furniture. Some items were damaged! The movers brought so much mud into our new home--no preparation to change shoes and wouldn't wear the ones we provided.

We got a pod to travel from Maryland to California. I like their price. I booked it online and I had some questions, so I called them. The reps were fine. They repeated themselves a lot, which is probably in their job description. But other than that, they answered all my questions and provided the services I needed. The drivers were all very pleasant and professional, and dropped it off and picked it up where I wanted to.

The Realtor I was using recommended PODS, and I ordered the pods themselves and storage. I did it online and over the phone, and both were very good. I also called them several times to reschedule a pick-up, and they were able to do it. The drivers were very nice. I talked to them as well as watched them load and unload the pods.

Incredibly easy process. I really appreciated all of the email communication. I did not have to physically be present. This was a very smooth process. I scheduled everything over the phone; I felt the prices were very fair.

I've used Pods before and even though there are some new copycat versions, I gave them my business again because I was satisfied after using their service in 2017. Everything went smoothly, and all matters and schedules were on spot. I highly recommend Pods to anyone making a move.

Every representative I spoke to, especially Brian in Florida, was exceptionally friendly and willing to help me. The problem is/was that frontline customer service staff have absolutely no visibility into or knowledge of the PODS process concerning Certificates of Insurance (COIs) if there even is one. I literally lost count of how many times I called after the 6th time. The building management company where I work required a COI for me to be able to have the container dropped off at our building. I was given the e-mail address: COIreqest@pods.com to submit my request, seemed straight-forward enough. The problem was that not a single rep was able to help me when I called to make sure the COI would be received before the container arrived.

From the beginning to the end, every person I came in contact with, whether it was on the phone or with the men who left off and picked up the pods, I had only good experiences. Neal, who picked up the third and final pod was especially kind and helpful. The men who delivered and picked up each of the three pods, called in advance, were professional in handling Podzilla, were patient and very knowledgeable. There were NO surprises. All of my things arrived in excellent shape. I could not have asked for better service!! Thank you!

I am a COSTCO Executive Member since 2015. I went through this link and it quoted me $201 per month so I booked it in November 2025. I am being charged $487.42 per month, instead of the discounted Costco rate which is supposed to be 20% less. On 2/5/26 I spoke with Gaby B., PODS Supervisor, ID ** and asked her to fix the quote and charge me the discounted COSTCO Executive Member price going forward and also to credit me for the incorrect and over charges totaling $1216.26. She refused to resolve this issue but also stated she is and everyone at PODS is well aware of the COSTCO member discounts but will not fix the charges.

We scheduled our pod well in advance. It never came on the day it was scheduled. We were NOT notified of a delay. We were supposed to receive a 3 hr window for delivery the evening before and that never happened. The day of, I had a hard time getting through to anyone on the phone, (and someone who spoke clear English) once I did, I was on the phone for well over 30 mins to be told to give it another hour and maybe it will show up (at 4:00 on a Sat). It did NOT. I called again and was told that being Sat it was not coming and maybe it would arrive on Mon. I was also told that I would be given a discount or credit for my inconvenience. The pod was delivered on Monday. I called back regarding my credit and was told it could take 3-5 days. I never heard back.

We appreciated the easy website, easy scheduling for drop off and pickup. The delivery method was very cool to watch and provided the driver with total control. The POD was super safe in our driveway and kept our belongings safe during our construction project. I will be using PODS again for either another construction project or a move!

Our experience with PODS was great. The men who delivered and picked up the pod were very helpful and friendly. They made sure we were taken care of. They made our move go smoothly. Highly recommended PODS.

PODS made a bad job easy. I will never load a truck again or rent a U-Haul. Easy Peasy! The staff was always pleasant and made things easy to understand. I don't think we could have had a better experience.

I was very pleased with PODS. From pick up, 18 months of storage to delivery at final destination. Customer Service was excellent. Drivers were in constant communication. A wonderful experience from start to finish.

Delivery of empty pod was easy to schedule and driver showed up within the stated time window. Watching the PODZILLA apparatus in action was fascinating! Plans changed and my pod had to be kept in storage longer than originally scheduled. PODS was able to accommodate longer storage period with no hassle. HOWEVER, during storage at the PODS facility, in Raleigh (NC), the weatherstripping around the door failed and a great deal of water (flooding? heavy rain?) entered the pod. When the pod was delivered to final destination, we found the boxes nearest the door were sopping wet and contents ruined.

Pods was the greatest thing that ever happened to me, from taking my order and explaining how their service worked they were always so nice and polite. I will never be able to find another service so well tuned into everything they do. Their drivers were also very professional and polite, it was a pleasure talking to them and watching them move the containers around. I will highly recommend them to anyone needing to move local or long distance, they were always on time. They sure beat hiring a moving company, that's for sure.

Pods was such a great experience. They always were on time. Communicated great. Friendly encounters with all staff. Extremely competent people work here. From the time I called for a quote to the very end when my pod was picked up after unloading the move it was 5 star experience. The website is even great that lets you schedule all the dates and times. I was so impressed by this company. Highly recommend using them. Great price and you don’t have to hassle with moving the truck.

PODS does a great job with communicating while ordering, delivering for a move. Absolutely great service! Where they fall down is being able to schedule the transportation across country, providing no updates related to POD location along the way, and providing decent estimates for arrival. In my case, I ordered transportation (about 2400 miles) about 15 days before my monthly rental renewal date thinking that this would give plenty of time to make the move, get delivered and picked up again before I needed to pay another month rental. Keep in mind that rental is NOT prorated, it's a full month or nothing.

Pods are the BEST way to go!! Load on your own time. No stress! Unload at your own pace. It’s so convenient and stress free during a time that can be overwhelming. This is the second big move we’ve made using them. I definitely recommend!!

We were very pleased with the process, everything went according to plan. Staff was very helpful and the price was very reasonable. This was a local move for us. When we moved 3.5 yrs ago from the midwest to ABQ we had a nightmare of an experience with movers that turned out to be contractors. We wish we would have used PODS and done it ourselves, would have saved a lot of frustration, anxiety, stress and yes, cost. We recommend using this mode of moving any distance! Very happy customers.

The driver was great that came to pick up and drop off our POD. It was easy to arrange getting the POD every step of the way. The monthly rental fee was reasonable. The cost to move the POD was a bit high to me but went well.

We had a great experience using PODS. They are great at communicating every step of the way and made the process of picking up, storing, and delivering easy and convenient. Nothing was broken. The staff is very friendly and helpful. Great alternative to using a moving company, although we did both. We filled up the POD to declutter the house to put it on the market, and used a moving company for the rest. It worked out very well.

Great experience. The first lady I spoke to who gave me the quote sold me. The drivers were nice and helpful. The representatives I spoke with on the phone were knowledgeable. All the drivers were helpful.

Everything went exactly as planned and promised. Drivers on both ends professional and very helpful. When I called to verify or even change things, the customer service people on the phone were fantastic.

Very pleased with PODS, end to end. The company was highly professional throughout. Personnel, whether via telephone or during both delivery and pickup events, were personable, obviously well trained, and highly competent.

In my time of need, PODS was there for me. The storage container arrived on time, and was positioned/picked up respectfully. Great people throughout the entire process. Both gentlemen were friendly and professional. The online and customer service team went above and beyond to assist me with my move. The container itself was clean and in great condition when it arrived. Communication- Excellent. Both drivers called in enough time prior to their arrival. Affordability- yes, definitely reasonably priced for someone moving large furniture, compared to other services imo.

This was the easiest order I ever made. Everything the getgo to the removal was seamless. Great price and great service. Our home was in the Palisades Fire and during remediation we needed a place to store items after cleaning to be restored to the house after all work was done. We did not want to use outside storage facilities for some items. The solution was the POD service. It allowed us to control items and return to use on our schedule.

PODS made the move between Illinois and Minnesota easy. They were upfront in the price quote, the driver gave helpful instructions and the online site was easy to use. Everything I moved was in good shape! Time estimates were accurate and everything went well!

We had to move unexpectedly twice in a short period of time. PODS was a great option to store our stuff safely and make that chaotic period of time easier to manage. I was able to easily and conveniently update our pickup and delivery times online as needed. When I did need to call and ask questions my calls were answered quickly and the service reps were knowledgeable and friendly. The grace period at the beginning of the month saved money when I had to keep the pod an extra couple of days on short notice. All in all an example of great customer service.

I was looking online when I found Pods. I booked and got all my information. I also had some questions and the rep helped me out. The customer service I received, the pod pickup and drop-off and my interactions with the driver were perfect.

I had a wonderful experience using PODS! From start to finish, everyone was helpful and answered all my questions without hesitation. The unit was dropped off and picked up on the days I requested. The unit was clean, the drivers were polite, helpful, and efficient. And the POD was delivered to my new location within a few days, and it was picked up on the date and time we had arranged. It was a great experience and, if needed, I will use them in the future.

I had a great experience with Pods. I put in a request online and then very rapidly received a phone call. The reps were absolutely phenomenal. I gave the gentleman on the phone some of the articles that were going in there and together we decided that would be the best and it was the best. I had a 16-foot container dropped, transported, and then dropped in Georgia and then picked up. Everything went absolutely smoothly. Everything was on time and nothing was damaged inside the pod. It couldn't have been any better.

PODS is a nightmare company run by deceptive amateurs who specialize in milking customers with surprise charges after you’ve already paid thousands. I stored my household items in their container in Cambridge, Ontario, from June 2025. In December 2025, I arranged delivery to my new home in Edmonton and specifically asked for a quote to deliver DIRECTLY to my house address. They quoted and charged me CAD $3,706.64, which I paid in full based on that clear instruction.

TL;DR: We were told transit would take 7–10 days, were never told PODS allows 30 days for long-distance moves, our containers sat in PODS’ possession for extended periods, we were charged an extra month because of it, and customer service ignored and closed our complaint without resolving anything.

I used PODS to move across several states, and the entire process was smooth from start to finish. Booking online was straightforward, and they delivered the container right to my driveway when promised. The drivers were polite, professional, and placed the container exactly where I asked. I appreciated being able to load at my own pace and the secure storage while I waited for my new place to be ready. Everything arrived in perfect condition.

Booking through pods.com was quick and simple. I was able to schedule delivery and pickup online with no issues. The delivery team communicated clearly and made sure the POD was placed exactly where I wanted it. Highly recommend PODS for anyone looking for convenient moving or storage solutions.

Beware! I was quoted one price, then, upon delivery, the price doubled with no recourse. I never signed any documents approving the higher price, but I had no choice if I wanted my furniture. Beware! I was quoted one price, but upon delivery, the price doubled without any recourse. I never signed any documents approving the higher price, but I had no choice if I wanted my furniture.

The customer service communication is a nightmare. I specifically asked questions and was given answers about delivery and payment timing and I planned my move using these answers. I was told charges would be placed on my card the day before an activity only to have them placed up to a week before. I would call to ask about an issue only to find that delivery times had been changed from what I asked to have set and expected. I found that payment information was incorrect after spending time having a representative enter it. I was told that I would receive credits I did not receive. And the last but most hurtful pinpoint was to be told that all of my issues were my fault because agreement documents were posted on their sue under my account and all information was in them.

This is my second try moving with Pods. I told myself after last time I wouldn't do it again, I should have listened! They are attempting to DOUBLE what they quoted me for my move when they picked my stuff up. I had to store it for a few month while I looked for a new house. It feels like I am being extorted. And their "customer service" people are more than unhelpful and argumentative. When I asked for a supervisor, they are unwilling to get me to anyone. They hold all the leverage because they have all of my stuff. I would HIGHLY recommend staying as far away from Pods as you can!

This entire experience was great. The original booking person, Deb **, was so fun and cheery - great experience. Told us everything we needed to know. The POD delivery was smooth and professional, with the driver giving us valuable tips. The storage was without incident - we did not go 'visit' the POD to retrieve anything. The rental fees were exactly as expected. When it was time to book the delivery of the POD to the final destination, the move manager was patient, friendly, optimistic - just what you need to hear. He handled it great, and you could tell he really looked after his crew.

We rented a pod from PODS while we were renovating. We needed something at our house and didn't want to have to go to a storage unit. I called them and they delivered. When I called, everything was very well-explained. They were also running a special so the rate was great. It was three months at a discounted rate, but we needed it for the fourth month and it worked out perfectly. It's a great option for a storage unit. It's on your property and you can go and get stuff out of there if you need it, which we had too many times over.

Customer Service is all foreign operators and I can't understand them. Billing Dept is a joke. They have a card on file and have been charging it for months. There's no issue charging the card because I pay it off every month. That cards has a very large limit and we're nowhere close to that limit. We're many 10's of thousands of dollars away from that limit. So there's no issue charging the card. They've had 5 pods for 4 months. Everything was fine until I asked for the pods to be delivered. Now they're asking for payment over the phone and have me in their collections department!!!!! They won't deliver the pods until they charge the card. OKAY -- CHARGE THE CARD THEN!!!! NO PROBLEM!!!! Same as every other month. What's changed??!?

We were having a home renovation project and we needed to get all the furniture and stuff out of the rooms. I did some online research on pricing, availability and how long it would take to get, and we chose PODS. Their website was extremely easy to use. Then they came when they said they were going to come. They put it in, picked it up and they called. "We're X amount of miles away, we're a half hour away." There were no issues with picking it up.

I booked a large pod from PODS online. I sell Avon so I have a lot of liquid stuff that I was going to put in the pod. But when I called to see if the pod was going into a controlled environment, I'm not 100% sure that the guy told me yes or no. I know they were foreign and very hard to understand. It sounded like he did say it was gonna be controlled, but I just took my chance because someone else told me it was. And I thought, "Okay. I'll take her word for it."

I was very frustrated with my experience with PODS. My order was changed to the incorrect size POD multiple times, and luckily I reviewed my order in time to update it. Additionally, I was overcharged on each portion of my order, and had to make a call to PODS each time to have this corrected. I received a refund for my first overcharged amount, but am still waiting for an additional $224 to be refunded to my card. Additionally, PODS was unclear on when they would be providing their city service. Overall, I was very disappointed by the customer service and numerous amount of issues I had with PODS. They only added stress during my cross-country move.

I had a good interaction with the drivers but they forgot about me on the last day. I scheduled it the same exact day that I scheduled for drop-off at where I was moving. It had to go into the street, so I had a permit. The permit was only good for one week. While they were supposed to pick it up, I kept getting different pickup times. I kept calling and telling them my permit will expire and didn't want a fine. PODS said they were coming but then I got a text saying they'd come 11:00 to 2:00 AM. But they never came.

I needed to move some furniture out of the house for a remodel for a few months. I went with PODS and did everything online and the process was very easy. We got the 16-footer pod and had it on site for about one week when we loaded and then one week after we unloaded. Otherwise, it was at the storage facility.

We had a hard time getting the pod to open because the latches didn't line up just right. I called PODS about it and they were gonna send somebody out. But I went in the house and got some WD-40 and started spraying it all over, and it worked. So I called them back and told them I didn't need anybody to come out after all. We got the biggest pod and got a fair price for it.

I called PODS to get all the booking done because I like to do it person to person. We did three pods and another one as a reserve pod. All of them were the full size pods. They were good size. I spoke to so many people from PODS. I had confidence in the local guys and the drivers. But with the people on the phone, it was very shaky. We had to delay because the floors are not ready. So I made changes, and then behold, they've made changes just for one pod, not for four pods. The language got a little convoluted there because they were all primarily Asian. They were all sweet and very, very pleasant. They tried their best, but on a couple of them, I could not get it across that we needed to move the two PODS.

I was demoing a house and needed to empty it out and had to have places for storage. I went with the biggest PODS container and the booking was very simple. It was good quality and I would recommend it.

I was trying to figure out how to get my daughter's stuff home from graduate school. I called PODS to inquire and the agent that helped me on the phone was super knowledgeable and made it super easy. Then I just logged in to book the pickup date or the drop-off date. Getting in online and talking to the agents were easy. I had a question once and I called the agent and they were very knowledgeable and they helped me. I scheduled it and then they dropped the pod off. They called me ahead of time, they dropped it off exactly when they said they would, and it was exactly as planned.

Excellent and easy online process. Timing and arrivals well coordinated with good notification. Unit in good shape and pick up and delivery a breeze. All good. Delivery drivers were knowledgeable, easy to work with and great to deal with. Will use them again when the opportunity arises. Thank you for making it a smooth process.

I went with PODS for the convenience of doing the move a little at a time. I had some family that had also used them. I booked on both the phone and the website, and the rep I dealt with was fantastic. The website was excellent as well. We did a small and a large container and the drivers were excellent. They were very professional, kind and knew what they were doing. I would recommend PODS to anybody.

Overall, I had a great experience with PODS. It was for an 18-foot storage, and I liked their price over others. Everything was booked online with no issues.

I'm older and a single mom. My realtor suggested that it would probably be easier to have people come in to move my stuff one-time, hold it for me, and then deliver it to the new place instead of getting a company to move it to a storage, pay storage, and then get a company again for delivery.

I have seen PODS in the driveways in several locations in this area. We had a horrible storm and I needed to get some items out of my house so that they weren't damaged more while we were trying to repair stuff from the tornado we had. I called the number, and they did a great job of getting back with me.

I did the booking online and as I was finishing up, I saw there was a discount that I didn't get. So I called and we went through five phone calls to get it corrected. Each time somebody would set it up, they would get the discount but they would forget something else. So we had to keep doing it until it was finalized.

We rented a pod for two months because we had to move furniture out of the home for a remodel. The name's well-known and my neighbor had PODS in their driveway at the same time, and so I tried it as well.

We were doing some work in our basement and we had to get everything out then put them back in. So, I needed a pod for about a month. I researched PODS online and then I called them directly over the phone. We reserved a 16-foot pod and then booked it and they delivered. It was wonderful. I've used PODS before as well and I was very happy with them. I've already recommended them.

I needed something and since PODS had been around for so long and I knew who they were, I called them. The rep I dealt with was great. I had a couple questions that they answered, and I booked a container, then they called and let me know they were on their way. The container sat in my driveway way longer than I wanted it to, but that's not the company's fault. My experience with PODS was easy. I didn't even call to end the service, and I got an immediate response. They were great and I would definitely use them again. I'd recommend them too.

Pods was great. I booked their largest pod on the phone and the rep was a joy to talk to. I didn't have a problem. There was a computer glitch that showed I was moving 50 miles away when it was only 3.3, and between the rep and his supervisor, they navigated through the computer glitch and handled it. The drivers were great too. They were down-to-earth guys, and they delivered and picked up on time. They dropped the 16-foot pod off, I filled it then they picked it up and delivered it. The only problem I had was the pod's handle. Pods needs to make the handle a little better. Also, I wish I would have had two pods, but the price was 800. It was a little expensive.

I was moving to Michigan and I didn't wanna drive all my stuff up there one time. I had my dogs and cats to take up there too. I've used Pods before, so I booked with them again. I did it over the phone and it was easy and convenient. I had their driver deliver the pod and put it right where I asked him to.

We used PODS before. This time, we got their largest container and moved 15 miles. Booking with them was fantastic. The lady I spoke with was really nice and she made sure we had the best deal. She did good.