PODS Reviews

Everything went as planned. Easy communication. Updates on times of delivery and pickup.. Excellent drivers, that were very respectful of property. Placement perfect at drop-off and delivery.

Costco was offering a PODS deal. We booked with them and it was easy. We got a 12 x 5 and the doors were fine. We had rain, and it was fine with that. The only thing I didn't like was there were a lot of text messaging and emailing to reconfirm. They were saying the PODS was coming the next day at a specific time and and if we didn't click okay, then it was not coming. It was just very time-consuming. It seemed a little bit excessive and aggressive. Other than that, having the pod helped us be more efficient with our home project that we did. I would tell others to do it because it would be helpful.

Pods is the worst business I have ever seen, they lied about my pickup several times, they don't care about their customers, it them a month to finally deliver. I moved from NM, to Ohio. I take care my elderly mom and disabled son. I had to buy beds, tv, dishes and many household items just to live in our new house, they continued to take money out of my account without permission after they were paid in full, lied about price and discount. I had to pay as another month for storage even though it was their fault I didn't receive my stuff, we when I finally received my stuff, 3 TV and other items were broken. I spent so much money dealing with this company. This was the worst moving experience I ever had in my life. I became severely depressed and broke. Don't do it, it will change your life forever

I used Pods before and this time I booked an 8 x 16 pod when I was moving across town. At first, it was okay, then later on, I had to make several changes and it took me hours to reach someone. However, once I got someone, they handled me well. I got ahold of someone right before the 4th of July. So, it was a better time for me to call. They said they had been very busy.

Interesting how YELP gives them 1.5 stars out of 5 and Trustpilot is MUCH higher! My experience with PODS was terrible. Multiple changing quotes and pricing on the EXACT SAME ORDER. The pricing is finely detailed to the penny in an attempt to appear transparent but appears to be little more than deliberately complex a la carte menu items that shift in pricing from day to day and customer service rep to customer service rep.

I would not recommend anyone to PODS. We moved from Washington State to Colorado and the process for getting a price to do that was inconsistent and met with multiple calls to discern what the cost would be. After explaining that we were wanting to use a Costco rebate we were given a price to complete the move with them dropping off 2 containers and picking them up the next day to transport. We never received the email we were supposed to get confirming the price.

I used the large and medium pods for storage and moving. We worked with different people. Some of them were hard to understand or they kept going on and on. I wanted one answer but they wanted to give me more and more. Other than that, the price was what I expected and everything came out just right. I still haven't unpacked everything. But I feel good about the move. My sister is thinking of doing her kitchen and she called me to ask me about PODS. I told her the best thing for her to do is have a pod put in her yard in her driveway because she has a big one.

Overall they get the job done from getting from point A to point B with everything intact, drivers are professional and place the container where you want it. My issue is their customer service side needs works, I'm not sure if they outsourced their call center but they can be hard to understand or not understand what you are asking for. Had issues with this current move as I told the rep over the phone each day I wanted the containers dropped off and picked up for the initial load side, he only put in drop off dates, no pick up dates so I had to have the driver move the full container off my drive way and place it in the street to drop the empty one and had one container sitting on a public road at risk of fine or theft because he didn't put in the pickup request like I asked when I originally planned it out and told him over the phone.

We had a 16-foot container from PODS and it was dropped off in New Jersey, and then it traveled to Florida to our new home. I heard bad results from regular moving companies. Nobody could just recommend a good company that they had a good experience with. So, I decided to try PODS. Initially, I called them and that was how I got rolling.

The service could not have been better. Also, very reasonable priced.

My experience with PODS has been incredibly disappointing and frustrating. My container was delivered on a residential street where people park in front of their houses, so I scheduled pickup two days after delivery to be a considerate neighbor. It was not picked up until two full weeks after that date, my pickup was cancelled and rescheduled four times, and numerous calls to customer service gave me no explanation. I have filed a formal complaint and am still waiting to be contacted. My new neighbors were inconvenienced and I still have not heard from the company after daily calls to customer service. This is entirely unacceptable and I would never recommend dealing with this company.

I was doing a long-distance move from Texas to Massachusetts, and I found PODS' service to be economically the most efficient. It was timely, too. The booking process was really easy. Because it was a longer distance move, I called, and then they were able to set everything up, and then I logged into the online database that shows you step by step what you need, and if you had to change any dates. I had negative experience when I hired movers. The PODS' service was very transparent, and I appreciated that.

I am writing this review to warn others about major service failures and unfair billing practices by PODS. First, they charged me an extra month of storage fees entirely due to their own scheduling issues. I proactively requested that they pick up my container before the new billing cycle started. However, PODS claimed their drivers were "too busy" to accommodate the request on time, and they forced me to pay for an extra month anyway. Customers should not be financially penalized for PODS' lack of driver availability.

I needed a pod ‘cause we were renovating our kitchen. We had to pull everything out of our kitchen and our living room, and I needed some place to store our belongings while they were doing the renovation. After doing research, PODS looked like it was the most convenient. There were a couple companies that were compatible as far as quickness but I went with PODS ‘cause it was the least expensive, and it also it had a good reputation of good service.

The overall experience was really nice. Good communication, on time. Yes, the Pod is smaller than you think and will never hold as much as PODS say it will, but if you can make it work, it's worth it.

I needed storage and I booked a 16-foot pod over the phone. It was very clean when it got here. We appreciated that and it was the perfect fit for what we needed done. The drivers were awesome as well. In fact, they were very friendly and nice. Overall, my experience with Pods was very positive. Everything went exactly as I would expect it to and I’d tell people to definitely use them.

Pleased with first time use of PODS. We put everything in the Pod, from our large two 1/2 car garage, while we replaced the entire concert floor and renovated our 55 yr. old garage. We were then able to sort through items and only kept the tools, etc. that we need in the future. We did that while under no stress because of PODS.

We needed temporary storage during major construction work. Ordering, receiving, and returning the Pod was easy. The team was very professional, answering our questions and guiding us through the process.

I was pleased with all portions of my contact! The receptionist was pleasant and helpful, the driver was an excellent driver, placing the container where I wanted it placed! Overall, I was pleased and will recommend your organization for use.

Communication was almost nonexistent and telephone etiquette was horrendous. At one time, my wife was on hold for approximately 45 minutes. That was unsatisfactory because the PODS telephone person never explained her actions after coming back on the line. My wife submitted a complaint and the complaint was closed without any explanation. When the final bill was paid, PODS NEVER contacted me to use my Debit card.

I saw PODS online, and we were in the process of selling our house. So, the situation called for going somewhere else for a while, and the pod worked out really well. The customer service and the delivery were excellent. Everything went really well.

The Pods team was great. The unit itself was the perfect size for me & was very sturdy. I had to change my pickup date a few times due to my buyer’s closing delays & Pods made the changes with no problem. The guys who delivered & picked up were efficient & very friendly. Customer service was very helpful & friendly as well. I have to mention is there was a small quarter size hole in the ceiling that luckily my son caught before we started packing so he taped that up. It rained a few times so if we didn’t see it, my things could have been ruined as I had the Pod for a couple months. I'm also disappointed I didn’t see the Costco ad first before ordering. Customer service did what she could to help with the discount, but not as good as Costco which was free delivery & pick up plus 20% off. I’m amazed at how the mechanics work. I wish I would have invented this myself! Thank you Pods for making my move a little less stressful.

I'll keep this short and sweet! I never had in person contact with someone from PODS. My interactions over the phone were great. Helpful, informative, polite, kind, honest, and productive. The process from the first call to the final pick up was smooth and stressless! There are not many things you can characterize as "stressless" nowadays. Placement of the POD was on point. We chose to keep it on the street in front of our house and from what I experienced the delivery team was attentive and careful with their placement. Aiming for the center of the city's mandated plywood barrier between the POD and the street itself.

I'm happy with PODS, everything was on time as scheduled. The drop off and pick up persons were very nice and helpful. Everything was good. However, I was surprised at the fee for moving the POD from one city to another..

I used PODS for a move almost 10 years ago. I went back to them and this time, I used a storage container that was then moved across the country. Customer service was very good.

Pods has left a container in our driveway from the previous home owners for over a week. Originally scheduled for a pickup last Thursday, then Saturday, then sometime Monday -Thursday. We were finally given a pickup window of 1:15 to 4:15 Thursday (yesterday). After another no-show, my husband called corporate, who was unable to get in touch with the local affiliate. We were told we would get an update this morning. It's 11:40 am and we are still waiting for that update.

Generally we were satisfied with the storage unit. We had it for a long time and it continued to be water-tight throughout, which was good because of our household goods within. When we were finished with it, I tried to get a pick-up and the soonest schedule date available was over 3 weeks later. I booked to get it out as soon as possible. I subsequently called customer service and they were able to move the pick-up schedule a week closer.

Called and made all arrangements over the phone. All drop offs (of the POD) and all pick ups (of the POD) were made as scheduled. The Company was great about following through with texts reminding us to confirm our reservations, they were great about letting us know the night before scheduled drop offs/pick ups of what the 3 hour time frame would be, and they were awesome about showing up during the scheduled time frame. It was reassuring knowing we packed everything the way we thought best, and everything showed up in perfect condition. Will definitely refer PODS to anyone moving, particularly as we did from Nebraska to Texas.

Punctual and professional for both drop off and pick up. Drivers were polite and able to place container as requested. Container was clean and in good condition. Online communication was easy and accurate.

Failed to make the call the night before the delivery. Got it at about 7:00 am almost the same time the truck driver said that he would be arriving in 15 minutes. Same for the return, got it in the morning of pickup not the night before as stated. Driver was excellent and so was the pod.

The arrival of the Pods was always on time and the storage and delivery was great. There was an issue with picking up 2 Pods before our last one could be delivered. It was taken care of with a phone call. Everything worked out on schedule.

From the drop off of the empty unit to the pick up of the container after we emptied it, everything went according to the plan the reservation agent helped me create. I was kept well informed of each step of the process.

Everything went smoothly. The drivers called when en route and arrived on time. They were very professional. When all was done, I don’t think any of my property was damaged. I think we had a minor issue.

PODS was the ideal solution to storing my items while renovating my home. It was delivered on-time and delivery driver was very skilled to put it exactly where I wanted it placed. It was so convenient having my items stored on my property. Even though I kept the POD longer than I originally planned, they were so good about continuing my rental of the POD each month until it was no longer needed. The driver who came to pick up the POD also did a great job as there were plenty of cars driving by and trying to maneuver around the POD. I was so glad to learn of and use this service.

All was done well in connecting with me, in the drivers who delivered and picked up the PODS (Sidney was particularly helpful and wonderful). I hired outside packers (meathead packing) who did a TERRIBLE job of packing, so much so that it required I get an extra POD when one, well packed, would have done the job. A bunch of money down the drain. Again, all the interactions and work done by those POD employees was great. I appreciate that very much. Jonie **

I've used PODS for moving in the past. I used them again, and the booking process was easy. The pod was clean. Everything was in working condition. When they dropped it off, the door was facing the garage door, so it was really easy to unload. They were very polite, professional, and prompt. They were on time. It just took about 10 minutes to unload. We unloaded the day we had it. We had it completely unloaded in two hours. I did have a lot of damage in my packed stuff that came because it looked like they tossed my pod, and I had a lot of items that were broken, but I moved across the country. It is expensive to use PODS. But if you're looking to move and you don't mind packing on your own, you can use the PODS service because they'll have like a specific time and date when they do pick up and drop off, and they bring it right to your door.

The drop off of the Pod went very smoothly. The Pod was clean. The pick up went smoothly as well. Communication was great and the Pod was delivered and picked up the day they said it would be. The 2 people we dealt with were very knowledgeable and professional in getting the Pod positioned where we wanted it.

Couldn’t have been any easier. They dropped it off quickly. I was hoping to have it brought straight to the new place, but it wasn’t ready. I called them to change to storing it on their site for a week. No problem at all. When I was ready, they brought it to the new place, and then picked it up for good. Easy-peasy!

NEVER USE PODS. PERIOD. Seems like a quick way to move your stuff out and store but a few things to consider - #1 They increase monthly prices so often it is hard to keep track. Once they have your stuff in the pod, you end up just paying - way more than you originally thought. #2 - They may be the most unreliable company on the planet earth. If you attempt to schedule a return of the pod - note that it will be delayed not hours, but days. They will lie to you and their customer service will BS you. No joke.

The process from scheduling, drop-off and pickup was really smooth. Customer service agent that set up the service was awesome. Really helpful having an opportunity to visit the podcast at the storage facility.

We used PODs to store our furniture to allow staging our home for sale. The experience was very easy to order and the delivery of the POD went smoothly. Upon sale of our home we used PODs to move us out of state and when we compared to cost of using POD vs an interstate mover PODs was a hands down winner. I would not hesitate to recommend this service!

Friendly staff; from the person who help set up the two containers last year to the drivers that placed them and pick them up last year and this year. After our personal effect and furniture were in storage for 11 months, they were not damaged or shifted while in storage. They even provide help for unloading one of our containers back into our house.

The scheduling of the pod arrival was a breeze. The instructions for having our driveway prepared and ready for delivery was clear and concise. The pickup arrangement and completion couldn’t have been smoother.

I liked the service. The guy that brought the POD was friendly and seemed to know what he was doing. The same with the guy that delivered the POD to my California location. The POD got parked just where I wanted it. The POD was also picked up in a timely manner.

I had a difficult experience with PODS and had to fight at great distress to myself for them to honor their Quoted price, both made in writing and over the phone. Ultimately, they did refund me $2300.00 in over charges but only after a great deal of effort and stress on my part when they simply needed to honor their written and signed(by me) quote.

The entire process was easy. One phone call to set up the entire move. The pricing was explained well (dates each payment would be charged to my account). Delivery and pick-up were quick on both ends of the move. Will definitely recommend to others and will use again if needed.

All the drivers were very friendly and helpful. Made it very easy for me. The convenience of the service was what I needed. My new home was being built and there were many delays. Having the POD and being able to change the pickup and delivery dates as needed were very helpful.

Pods is the answer to long distance moves! All of the pricing is up front. It was extremely helpful to know exactly how much I was spending - including fuel/mileage charges, extra fees, taxes, etc. up front before I made my decision. Before I looked into Pods: I thought DIY Uhaul was the best bang for my buck since I’d be doing all the packing/loading myself, needed to move 2 cars, and lived in an apartment complex.

I could not be happier. They were delivered as expected. We chose to use Pods recommended loaders and unloaders. They were quick, efficient, polite and extremely professional. Highly recommended Pods to everyone.

Good price, accommodating, quick response. Did a great job in delivering and pick up POD. The POD is in good shape. They gave me a lock to use for free. The only thing I didn't like was when I first ordered a 12ft they changed to 16ft without notifying me well in advance.

PODS was a great way to transport all our stuff from Oregon to Georgia. It was cheaper than Uhaul and PODS kept you informed at all stages. Everyone was friendly, helpful and professional. Definitely recommend them

Our PODS experience was very good, the POD was delivered and picked up in Ohio without any issues and delivered to us in New Mexico with any issues also. The drivers in Ohio and New Mexico were polite and professional and were respectful of our property.

Our Pod was an excellent choice. The pick up driver and delivery associate were both excellent. Our dissatisfaction is with the phone assistance. They did not make the charges clear and we had roughly 180 to 230 dollars of unexplained costs during our rent time and after our Pod was picked up.

My experience with PODS couldn’t have been better. All of the employees that I interacted with were courteous and professional. The container came clean and I found the process went seamless. The delivery and pick up of the container was on time.

Amazing customer service From the time, I called to set up for a pod to be delivered to the old house. Then transported to storage. Called when I finally landed and bought a new home. Called to set up the move And not one item was damaged even though they had the pod for a year+ before transporting from Florida to Tennessee.

I've always had good experiences with PODS. Most of all, this time, with the drivers who dropped off and picked up, who were willing to work with me on the proper placement of the POD. I also enjoyed being able to make adjustments to the my dates and times online.

Our move with pods went seamlessly start to finish! We would definitely hire them again. Both drivers were exceptionally kind and professional - Evan from Norwood warehouse was absolutely masterful at squeezing our pod into our driveway in our very tight city streets in Quincy Mass without any hiccups and a delight to deal with.

The service and professionalism provided by PODS is second to none. The driver arrived in a timely manner within the allotted timeframe, was friendly and knowledgeable, and was safety conscious. We could not have been happier with the quality and expertise. Thank you!

Selecting PODS to move a container of furniture from SC to FL was a great choice. The move went very well from beginning to end and without any damage at all to the fine furniture. The staff from Customer service to the delivery drivers were informative 👍, caring, cautious, and very pleasant.. Thank you.

PODS was the right choice for our situation, where we had a month gap between moving out and moving in. The initial call and website platform made things easy to set up and to schedule pickups and deliveries. Also the scheduled times and dates were very accurate and reliable. The main thing holding back a 5 star review is that I wish even more could be done online to save time. There were a few times I was required to call and needed to wait for a rep for an hour plus. This was true for the initial setup and for the scheduling of an out of state transit. It didn't make sense why this couldn't be done online just like the others. I had some odd things happen with payments and also realized that a POD ride isn't the most gentle on our items. That's a packing issue, but something to be aware of as compared to full service movers.

I really enjoyed every aspect of PODS. Everyone was very communicative, professional and understanding. I will 100% recommend to anyone needing moving and storage services. Great customer service at every aspect of the company.

Booking the pod online was easy and Pods’ website was adequate for the purpose. I got a small pod for a long-distance move, which worked well. There was inflexibility regarding drop-off and pickup because it seemed like once the schedule was set, it was hard to modify. But I would still possibly use Pods again in the future. People should consider them within the realm of exploring all available options.

This is a horrible company, I arranged to drop off my belongings at the warehouse, I arrive and the office is locked, no one working in the admin area, (weekday at 10 am) I finally find a worker in the warehouse driving a forklift, he confirms he is the only employee at that location. Smh!!! Don't buy the 16.00 dollar locks, they are trash!! Bring your own! While I'm there, forklift driver leaves for a few hours, trucks start arriving, 6 trucks waiting to offload and no one is there to receive them.

Don’t do it… I am sitting waiting for my POD to be picked up. Today is the day, first time given between 10:45 and 1:45….no show…. Called, driver is running late will be there by 4:30 pm… Called again at 6:00. Driver is running late and will call when he is nearby. It is now 10:04 pm and still no pickup. And this was the 2nd time they were supposed to pick it up. 1st time, driver could get his truck up our steep driveway. But the guy who dropped it off had no issue. Asked them to send the other guy ASAP since we had scheduled workers who needed to park in our driveway. Customer service associates are pleasant, but no service is given.

I went to the phone and PODS helped me navigate online to set the pod for the future. I got a veteran's preference which helped. I asked the neighbors what they paid and they told me, "Make sure you ask about any discounts." So, I did that. I was super happy with the price. Also, the crew was on time, on the right day. There were no delays, no readjustment. Everything was coordinated well and the people were very pleasant who came to the door. Everything went smoothly.

I had seen Pods sitting around from time to time. It seemed rather convenient. So I looked at my alternatives, and they offered some flexibility for a price that was not significantly higher than hiring a small moving company. I like their flexibility. I booked it online, but I got a call from a representative to explain, clarify, and quote a price. The first rep I worked with was very comprehensive and clear. And I called back with a couple of questions from time to time and got answers to those. I had them deliver a pod, and then I hired through them a team to help me load it, and then they came and picked it up and stored it briefly. And then, when I was ready, they brought it to my home. I hired my own team to help unload it, and then they came and picked it up. The pickup and drop-off went very smoothly. They came within the window that they gave me. Amazing that one person can do that by himself. They did exactly what I needed them to do.

I reviewed Pods online, and I got a good price and the customer service was good. The delivery of the pod was excellent, and the condition was fine. We had the pod on site for about seven days. It came on the 10th and left on the 17th. It was so much better than ordering a truck. A truck cost $30,000 from New York, and they wanted me to pay for them to return. I thought I was going to be looking at $5,000 with PODS, but it was $3,100, not including the helper. On the initial cost, I felt like I saved $2,000, so I didn't bother looking further. Pods’ reps also kept me up to date through the full process and I couldn't ask for more. I was given step-by-step updates, such as the pod was coming the day before, the pod was here, and then it was on its way. Some people would find that annoying, but I did not. In a way, I had control over the pod.

My husband and I used PODS for our move recently. I would not recommend using them due to hidden fees. They are hard to contact, And leave you on hold for an hour or more. For one month and less than a 30 mile radius we paid over $3000. They kept giving us different numbers as far as the amount. It would be cheaper to go with another company.

PODS had good communication. They were able to drop off the pod in the timeline that they had. It helped me while moving from state to state that everything was coordinated within a good timeline. Originally, I did a 16 foot container. Then I called back and had an additional container at 8 feet, and it was good. Drivers were great. They called me when they were in the area, and asked if I could help them with the location of it. Everything transferred really well. As far as the load I had, it didn't shift. I strapped it in. They explained the procedure really well, and everything arrived safely and that was a good thing.

PODS is great. I booked my large pod online. It was easy.

We were moving from California to North Carolina for a military move. However, we were just doing a partial move because we're moving overseas, but we weren't given any funds to move anything back to our regular home. So, we chose PODS because the price was not the cheapest, but not the most expensive and the most convenient. I booked the pod through the text message system on the website, and it was straightforward. The person asked me how much stuff I was moving, and it looked like it would fit in a smaller one. But the more we spoke, they advised me to get the larger one, and I am happy that I did. The drop-off of the pod was very easy. All of our things showed back up at our doorstep. That was nice. We had no structural issues with it. We had it for two and a half weeks.

I had a very good experience with Pods. I called them and got a discounted price. Everything worked out well, and it was very easy.

The PODS were very helpful in helping us move out of state. The delivery was on time. When scheduled pickup, the communication was not clear. That did cause a bit of delay. But all in all it was a good experience.

I used Pods for storage and it what I needed for the project we were working on. So, it worked out well. I booked a large pod over the phone and the rep was very helpful and knowledgeable. I had a great experience and I recommend Pods.

On June 3rd I reserved one 16ft POD and 2 8ft PODS. The drop off date for all 3 containers was July 29 with a pick up date of July 30. Last night, July 28, at 9PM I got a notification that the 16 ft and one of the 8ft PODS had been re-scheduled for late the next day on July 30. I did not request this change and had already hired a company to load the PODS on the promised date of July 29. I, also, paid this company 1/2 of the cost in advance. We are closing on our house early on July 31 so we need to be out of the house early on that date. The closing date an not be changed at this late date so we may be liable for an additional cost to our buyer.

I had PODS for on-site storage. I'm a Costco executive member, and the pricing was the best. It was very easy to use their portal for scheduling. The website was very user-friendly. The booking process was pretty seamless and straightforward. Then they called to confirm. They had a number of confirmation emails. The delivery driver called on his way to drop the pod off and on his way to pick it up. Initially, I started with a 12-foot, and ended up with a 16-foot pod. The drivers were respectful of the property. They put the pod exactly where we needed it, and were able to maneuver it in our driveway well. They have a built-in truck system that easily moves the container. It was a great and easy experience. I would definitely use them again.

I loved the the convenience of being able to pack and store in the individual containers in a climate controlled environment. I love that you employ excellent women movers with great customer service (the drivers, not in office personnel).

Outrageous prices and hidden fees. Terrible customer services. Overcharging for monthly and pick up fees. Doesn’t stand by promotion fees. False advertising would love to upload a receipt but they never sent it so I can verify I was a paying customer.

We had arranged over a month in advance for two pods. Only one was delivered on the agreed upon date of delivery. They said they could not deliver the second pod until three days later. We had a deadline to be out of our house and had already contracted with movers to get our items into the pods. We ended up having to rent two trucks at the last minute, find storage in the area we were moving to, and hire someone to drive the second truck. My husband lost two days of work to drive the first truck to our new town. Additionally, PODS said they were still charging me- even though they did not provide the service for which we had arranged. It was a complete nightmare dealing with this company.

There is virtually zero customer service, which is very frustrating. Trying to schedule a delivery took over two hours on the phone and their online site would not let me schedule. Very upsetting.

Don’t do it! The customer service is atrocious. Can’t get anyone to help you effectively. Pod was supposed to picked up at my house on the 18th. Mind you, this was scheduled weeks in advance (per THEIR Advertisement 😂). The storage facility is literally 15 minutes from my house! It obviously wasn’t picked up. No notice, alert, text, email….Nothing! I call. Wait for over an hour. Don’t even get me started on their inadequate AI chat or human chat feature. Dude “makes a note” to escalate it. I was Already scheduled for the 18th! The best part….Oh now it’s JULY 31st. Are you freaking kidding me? Again…15 minutes from my house. And if I was already scheduled, how are other people ahead of me!!!! Absolutely trash business.

I used Pods recently for a state-to-state move. I've used them a couple of times before and always had really good experiences with them. They've been very reliable. I could do all of my other planning for my moves and not have to worry about the logistics of actually getting my stuff from point A to point B. Their reps were great. She asked all of the pertinent questions. I only had to make one phone call. And then anything else that I needed to do, I could just go into my account online and do that, like scheduling drop-off and scheduling pickup, and then the subsequent drop-off at the new place and pickup there. It was very easy. The drivers were great too. They were very friendly, very helpful, and informative. It was a good experience.

I've seen Pods' advertisements on TV. I tried them, and I had them drop an 8 x 8 x 16 pod. I filled it up, they moved it, and I unloaded it. Their reps were fine. I also had a great experience with the driver.

PODS has a smooth and easy process. Their prices were more reasonable, and they actually took the time to explain everything to me and how we’d be charged. Everything that they said was clear, and it happened when they said it was gonna happen. My pod was there when they said it was gonna be there. We got the largest one they carry. We made it work because it was packed to the brim. I could have done another small one. It wouldn't have been quite so packed in like sardines, but it definitely worked. All the drivers were very nice and professional. Everything was concise, and that's what I liked. There was no wavering. Everybody, from start to finish, was pleasant. We moved from Leland by Wilmington, North Carolina to Kissimmee, Florida. I enjoyed my experience, and I would recommend the company. I'm glad that we chose them. It's probably the best way to go. It's probably the cheapest, too, especially if you're going long haul.

We've dealt with PODS before, and we've been very happy with it. This time, we moved from Idaho to Louisiana, and we had to store furniture till we had the house built, so we didn't have to unload it again and reload it, and put it in the storage shed. So, that way, it was all one smooth move. We had a good interaction up until they billed us after they postponed our delivery. So, everything was good up to that point. PODS told us on the phone twice that we were assured we wouldn't get billed for May or June, and then we got billed. But it all worked out in the end. They were going to have our furniture delivered in May, and then they got overbooked, and then we ended up getting at the end of June, but then they billed us for it, even though it was their fault. So, we got it all settled, and they gave us a refund. It was a bit of a hassle, but it's all good now.

This was absolutely the worst moving experience ever. Although they accepted our goods, they refused to deliver them when asked. Once they had our loaded pod, we were not able to retrieve our goods until a month after we requested them. Even when I personally went to the warehouse, I was unable to convince the employee that we wanted our goods, which had been paid for in total over two months earlier. It was virtually impossible to reach a person. Never again.

What a terrible experience. Although the drop off and pick up of two pods from California went well, it was a nightmare on the other end. Our second pod was delayed by a week slowing down our move but the real problem began when PODS wouldn't pick up the empty container. First they had to schedule it out nearly a week and then they were a no-show/no-call on three separate occasions over the last week. And every damn time we have to spend an hour on the phone trying to contact someone so they can tell us the same exact thing they told us the last time. Total time on calls has been close to seven hours. The POD is still sitting in our driveway, preventing construction and move-in. Awful customer service.

The service I needed from PODS started off as storage. I started online looking for storage facilities. That was how I discovered PODS, and then it was very easy to set everything up. I liked the convenience of it. Also, it was 2014-15 and at that time, their website was easy to use. I'm an information specialist. So, I know about website design and usability, and their website was very easy to use. I had two PODS containers that contained the effects of my late parents, and they were up in the Pacific Northwest. They remained there at the facility from 2015 or so until now. Everything went very well when I called to ask about having the container sent down here. The person who worked with me was very informative and very nice.

After issues involving 2 separate containers on 2 different occasions, one with mechanical issues & the other being placed on soft ground, Luis ** came to the rescue each time and was able to quickly & efficiently pick up the containers without any issues! The first container broke in the middle of a residential street & Luis was requested to bring alternate equipment (the mule') to help & he arrived within 20 minutes. On the 2nd, after much struggle to no avail using the traditional 'podzilla' in soft ground, the 'mule' was requested by the driver & in 2 days and with little effort, Luis arrived again & securely placed the container and was taken on it's next journey. If it wasn't for Luis & his experience, there would have been a much more aggravation & delays in transporting these containers. Thank you Luis!

I used Pods previously and when I went with them again, I got their smallest container. They dropped off and picked up here in Los Angeles and the contents were great.

After scheduling the arrival of my POD, the date and time changed 4 times before it arrived but only by a day or two. After scheduling the redelivery of my POD over a month in advance and scheduling a mover to come empty it, the date and time was changed the day before the scheduled day for over a month away. When I contacted PODS, they would not help me. One point, I waited on hold for almost 2 hours waiting for a supervisor. I will never use this company again.

We had used PODS previously, and we were moving again, and so that was why we went with them because it made it a lot easier. You pack your stuff, or you can have somebody help you pack it, and then they come back and get it when you're ready to have them get it, and they deliver it when you want to have it delivered. The booking process was easy. I just called them, and we made a reservation several months in advance.

Needed to cancel the order. Super easy to book with a representative. Needed to cancel the move. I had been setting up the move for my son and thus identified him as the point of contact. I used my name and CC to hold the deposit. 1st call customer service and their supervisor were unable to deal with me to cancel. Only would talk to my son who had no knowledge of the details. I was told to use the online process. What a joke that was! They offer a chat with agent and a chat by text. I started with chat by text. Over 10 min. With agent just to be transferred to customer service. Over 30 min waiting for customer service to answer the chat no response! I tried the chat option and it was the same process but only took about 15 min. To be dumped into an endless waiting question.

Pods is convenient and it was also less money to go with them. I compared them to a full-on moving company, but I didn't like that I can't access my things. I knew I was gonna need to access our pods at one point and they had such a good service with that. I booked over the phone and it was very easy. They did a really good job estimating. However, we had a bit of complication ‘cause we had three of their largest pods, so, they had to coordinate that.

We've had other people who move cross-country who needed to move a significant amount of items, and they recommended these types of storage containers that you can do yourself, it'll be secure, and it will get to its destination. So, we looked into the different options. There were four different companies that we looked into. We selected PODS from the name recognition, as well as after working with them on pricing, they came to what we felt was a reasonable price.

I used PODS as I had heard they were good. The price was right as well. I booked probably their largest pod and it was able to accommodate what I was needing. The drivers were professional and courteous too.

Having PODS worked out well for me. I needed something to store boxes, etc. of stuff to get out of my house so I could show/sell it, and PODS was it. It fit in my assigned parking spot, unlike another storage unit I tried, and worked perfectly. I then had folks fill the POD with the rest of my furniture and belongings, and had it shipped to my new address. It was delivered in a timely fashion, and picked up within a short amount of time. I liked that it didn't go by weight, like regular movers do, because I've been burned by several moving companies in the past. Upfront prices, and all was good.

Overall, we had a good experience moving from one state to another. The customer service staff were always extremely polite & helpful. We were really impressed with the outsourced, international phone agents. The delivery staff were also helpful, knowledgeable, & friendly. The only issues we had were with the inaccurate texts & emails we received pertaining to drop off dates & times which led to some confusion.

We're from Florida and PODS is out of Florida and my wife knew somebody years ago when PODS first opened. We used them 20-some years ago and it went great. We did some research now to move and found out that they were the most reasonably priced with the best containers. So, we went with them again. The representative was fantastic. A guy named Eric. He knew everything. He was able to do most of it there, but there were some pickup times and drop-off times with the pod that I did online.

Overall pleased with service. A misunderstanding when first truck showed up expecting to pick up the POD to deliver to our home (from my sister’s home), but driver remedied the situation in 30 minutes so it all went well.

Working with PODS for the 2nd time, very pleased with all the drivers, placement and removal of the PODS. Ease of use scheduling all deliveries and pick ups. Both the moves were greater than 50 miles, one move with storage for 1 year. Second move greater than 800 miles. Had no problems with my own packing and nothing was broken. If needed will use PODS again in the future. Thank you.

This has been my first time using PODS and I appreciated their patience and helpfulness. If I had questions or didn't quite understand something they were willingly took the time to explain. My container was received intact and nothing broken.

Pod was scheduled for pick up July 9th with several emails pressuring the customer to confirm pickup. Pickup times changed twice and then we received an email after the time frame that pod won't be picked up for another 9 days! The property is not ours as of the 9th so the pod needs to come off the property as agreed. Plus the pickup date was our delivery date to another state and we have flights scheduled to receive pod on the 20th which won't be there?

I was very pleased with the initial contact to the final drop-off. We used PODS for cross-county transport. Every step was communicated to me, and there were no surprises. All my belongings arrived in the same condition as they were sent. I would highly recommend this for any moving and storage needs.

Ordered a POD a few months before my move to another state. Very good experience with customer service and price plus very happy with the updates I would receive regarding my order. Definitely think about how much you will be taking because it fills up quickly.

PODS unit was delivered to origin as promised, picked up from origin as promised, delivered to destination as promised, picked up from destination as promised. Drivers, in all instances, were courteous and professional. I would consider used the PODS service in the future.

Pros: We had 3 pods, 2 of which seemed newer (preferred those) and 1 was older (actually had wood 4x4s in them) but all 3 were extremely useful. We are careful packers and were able to stuff an incredible amount into the 16' containers - really handy that we could take our time. The initial delivery was fantastic - guy was funny, polite, professional and dropped them exactly where we asked. Pickup was equally straight forward with zero problems. Ultimately we had to pivot to another option as our house sale fell through but 10/10 recommend and would use again.

Rental and delivery were very easy to schedule. The POD was clean and waterproof. The delivery people were very skilled and that crane roller thingy is the bomb! They can put the POD anywhere with that awesome invention! The pick up was a bit of a scheduling issue but overall it was a great experience! Will definitely use again if needed.

Overall my experience with Pods was great. I ended up using two units. One of them was 5/5. The other one arrived dirty with trash inside and the door was very difficulty to open (as in, I couldn't open it by myself and had to get someone to help). The other problem was scheduling the pickup of the second unit took over a week. However all of the drivers were great. Very professional and friendly. I will recommend Pods and if I ever have to move again (god forbid!), I will use them if possible.

Very professional, polite and friendly staff. Everything was explained in detail and went smoothly. Highly recommend them. Dates were confirmed and they were right on time each time. They even covered our grass to protect it since our driveway was narrow.

Overall, our experience was really good. The communication, the price and the handling of our move went smoothly. Nothing broke and the storage was secure and no water got inside. I only have two things that I would request improvement for. The first is the live tracking of your delivery window is not accurate at all and so when I’m waiting for them to pick it up and drop it off despite it being a “contactless delivery” I still want to be there for the driver to help give any instructions and their estimate was not even close. When I called the number to ask where the driver was, they said they didn’t know which is also confusing because they should have a better system for that.

The entire process from ordering to final pickup of the empty pod on the other side of the move was very easy. I had to reschedule a pickup, which was very easy to do online. The pricing was competitive. I wholeheartedly recommend PODS for your moving needs.

I am so pleased with my PODS experience! I really don’t know what I would have done without them! I was trying to sell my old house and looking for a new house at the same time. Did not have a definite address to go to and ended up with a week between closings. PODS took all my stuff away, hung on to it till I needed it and then brought it to me. Very very happy with my PODS experience and would recommend them highly.

PODS has been a great experience for our recent 600 mile move. The drivers were professional and courteous on both ends and our belonging arrived in great condition. We loved the flexibility of having time to load and unload on our schedule. We will certainly utilize Pods for any future moving or temporary storage needs. The communication and customer service was superb!

So I was torn between going through a moving company or using PODS, from my research PODS was the most cost effective option plus I get to arrange and secure my stuff the way I like instead of hoping that the movers would not break anything… Every person I know that used movers (different states and moving companies) said the same thing, 20-30% of the stuff arrived damaged and the company did not care and just said “file a claim”, SO I chose the cheaper option and I would accept the 20% loss given it would be my mistake in filling up the POD… and believe it or not, ZERO damages to any of my items, the container looked exactly the same upon arrival as if it never moved 1,800 miles, my stuff didn’t move an inch inside, even mirrors and lamps arrived safe… AND I was invoiced exactly what was quoted and scheduled, and the POD arrived on time per the plan, took them 10 days to get it from MA to TX.

Great communication, on time service, everything moved 1,000 miles without issues. Reasonable prices. Cheaper than a moving company. Very happy to use this again when I need to move again in future.

We used PODS to move from Bristol VA to Groveland Fl. We had to POD delivered a few days before pickup so we could take our time loading it the way we wanted. They delivered the POD on time and I had hired several men to help us unload and set up. The gentlemen we used were fabulous. We are using PODS again in December to complete the move. Would not ever dream of using anyone else ever again as this was the easiest move ever. We have used U-Haul in the past but we had to drive the truck and with PODS they do the driving.

Utilizing the PODs for our move across country. Was probably the easiest move I have ever done. The POD Delivery and pickup employees were courteous, professional and efficient. Having the ability to take our time and pack the POD on our own time. Was the best. The pricing of the POD was very competitive compared to the traditional U-Haul way of moving. Far less hassle using the POD.

Moving can be challenging, and relocating to a new State has its barriers. The experience with PODS has, for the most part, been great. I am very pleased and grateful for the efficiency and effectiveness of your services. The only challenge was with the automatic payments that were processed several times in error.

Our experience with PODS was outstanding from start to finish, and we couldn’t be happier with the service we received. The entire process—from booking the container to the final delivery—was seamless and professional. The customer service team made scheduling easy, and communication throughout the process was excellent. Both delivery drivers deserve special recognition. The driver who delivered our POD to our original location did an exceptional job placing it in what was a somewhat challenging location. His professionalism and skill were truly impressive.

I was really pleased with both the deliver and the pick of my POD. I needed it to clear out some of my furniture while staging my house for sale. It was delivered on time, placed right where I needed it. The POD was clean and the delivery guy was quite cordial. The same with the pick up. On moving day, all of my stuff was shifted from the POD to the moving van and when it came for pickup, the driver was amiable and made the pick up seamless. I appreciated their service and will definitely use them again if the need ever arises.

We used PODS for a local move instead of a moving company, which saved us about $3000. It also allowed us to take our time packing, and we kept the pod at the new location for a few days, which allowed us more time to move things into the new house. The price was very reasonable. We had a small, two-bedroom house, and most of it fit into a 16-foot pod, which we supplemented by renting a 15-foot U-Haul box truck, mostly for tools, gardening supplies, and other outdoor items and irregular things that would not have allowed up to pack our POD to the roof.

Generally, the service was fine. Work and access were timely and as promised. My only small complaint is that the placement of the second POD was not as provided with the first. The second one was more centered in our driveway while the first one left room for a car to pass. Probably shows the skill level of the different drivers.

Overall, the experience was pleasant. From initial ordering of PODS to the final delivery to new home each step was carefully plotted out and could follow on the website. Company was great at notifying each and every step with option to change pick up or delivery day. The personel we came in contact with were all courteous and worked with us on placement of POD making sure before dropping that we had access to door. Would highly recommend. Great job.

PODS is a great experience for the short-term. Very friendly staff, customer support. Drop off and pick up were easy and the driver was in constant communication. If the price was lower, I would have kept the POD longer. I 100% recommend PODS for a short term lease.

I was amazed at how well these folks have dialed in their product and service. Their delivery was flawless, the Podzilla moving truck is fun to watch and very efficient. The POD worked out better than I could have imagined and when we packed things in California and they arrived in Washington, not one thing had moved! It was truly amazing. Not a broken thing at all.

We moved to Ohio and decided on using PODS since I could load the container myself over a period of time and didn't have to hurry. I booked the 8-foot container over the phone and I enjoyed my interaction with the rep. The driver was friendly, and I made the right choice with PODS.

The booking process was okay. It was a little hard to get scheduled. We needed them pretty quickly, and they didn't have any openings. We did three pods. So, they were spread out over two weeks. We ended up keeping them for two weeks. The pods were clean. It didn't break.

We recently moved. And during the move process, we had a very large shop that had a lot of stuff in it. And we didn't have a shop built yet, so we needed storage for shop contents. Rather than moving it from there to one place and then unpacking and then moving it again, I had seen online about Pods. I was like, “That's a great idea.” You only move it once, store it, and then move it out again.

They tell you you'll get a discount, and will the first month, but won't after that, even though their own website says the discount is ongoing. Customer service is a long wait, and then absolutely no help.

I am disappointed in the billing process! I tried getting in contact with them starting 6-30-26 started with a wait time of 40 minutes! They hung up on me after 30 minutes on hold! Tried calling back several times but the wait time was still long! I wanted to inquire about a prorated refund but finally arranged for the pick up via website but the date was 7-6-26 I talked with someone today and was told they were not going to refund anything because it was past the 10 day deadline! People be aware of this scam.

We needed the pod container for moving. The rep was very friendly and helpful over the phone. The drivers were very nice and helpful. It was an easy experience and the price was far better than having a moving company.

This has been a nightmare using PODS. I used them before in the past and they were average at best but I needed a storage container on site during a major remodel project. So I used them again. Terrible mistake. The POD was delivered late which we managed to work around. But towards the end of the month rental is when things fell apart. I got out contractor to empty out the unit and went online to schedule the pick up several days before the month ran out. I got a confirmation of the pick up day and window. I confirmed it.

I booked my pod online. The cost was acceptable. Also, the drivers were fantastic. Things went good except for the notification of time windows for the last pick-up of my pod. The containers were delivered and picked up on time. However, PODS kept sending out emails that said they would give me a three-hour window the night before the final pick-up was supposed to occur, but that did not happen. I did not receive an email or text from them, despite the fact that I had previous emails and texts for the other pick-ups and deliveries until 10 minutes before the window started on the day of my final pick-up. This was for a very early morning pick-up window. I received the text at 7:05 in the morning, informing me that my pick-up window would begin at 7:15 that morning. I had been in bed asleep. So, this did not work out too well. Fortunately, they did not come until 9 o'clock in the morning. I was able to get up, have my breakfast and get presentable.

Pods company is one of the worst companies I’ve ever dealt with. I got the pod because I was selling my house and wanted to take my time packing. The initial pod drop off at my old house was great and that’s about the end of my good experience with them. My house got sold, and my new house I was building 5 miles away was running behind because of the city. The buyers refused to extend the closing so I had to do a rush move. I went online to setup a pickup date on June 5th the soonest pickup date was June 26th. My house was due to close on the 8th. I called customer service to explain my situation and even offer to pay extra. They told me they would contact the local branch to setup a sooner pick up date and send an emergency notice.

I had been seeing PODS advertised on Facebook a lot and it looked like a better deal to me. You could take your time loading it and don't have to do it all right away, even though in the end I had to hurry up and get out of there quickly. I booked the pod over the phone and it was great working with the rep. I got a 16-foot container and it didn’t quite accommodate what I needed. But the guys that I hired to fill it did a good job. It was filled floor to ceiling. I still had a little bit of stuff left over but it turned out alright. The delivery was perfect and I was very satisfied with the whole process.

PODS moving and storage has been a nightmare! I have spent a total of 6 hours on hold and speaking with customer support agents and still do not have any resolution. They failed to deliver one POD, then they have rescheduled my pick up and deliver dates 4 times. All without my consent. At this point I have moved and the POD which contains all of my household items is still sitting in my driveway. The new owners are moving into the house and PODs is so overbooked they can't pick the pod up for weeks. If they actually pick it up when they now say they will it will be 15 days later than originally promised. By the time they deliver my items to my new location it will have been 1 month!

I booked my pod online. The price was higher than expected because I got extra space storage at the same time. It was $100, but you pay for the convenience. From my old house, there were no problems with the delivery and pickup. In my new house, I had issues delaying my pod from Lumberton storage to my home. Picking it up was also disappointing. PODS gave me an estimated arrival time from 2:00 to 5:00 and at 7:01 I received an email, which I wasn't even up at 7:01, but, "You have an update from 8:00am to 11:00am." Sure enough, they came at 7:50 and took the pod away. I said to the driver, "That's not right because you got to give me more leeway than an hour," even though it says 8:00 to 11:00.

Worst experience. I had called in April to set up everything. I needed a POD to be delivered on June 20th, picked up same day and then delivered to my new address in a different state on June 26th. I was told it was all set up and there should be no issues. I call in June to confirm because it wasn’t showing on my account and apparently the POD cannot be delivered to my new address until July 8th. I was told that the delivery needed to have 7-9 days for transit. The lady I spoke with in April did not mention anything like that or I would have scheduled my first drop off earlier. They told me earliest to get it would be July 2nd. They offered to request to expedite it but my request was denied. Even though this was a fault on their end. I was also told I was not scheduled to have same day pick up either and it would cost extra. At this point I was so frustrated but decided to pay because I needed it gone same day or my complex would tow it.

Scams all around. Promises that they cannot keep and will turn around and blame you and will try to charge you for whatever they think is possible. Their mover don't communicate and will blame you for not being able to load/unload because there was constructions that day. They threaten to charge me additional month if their flat-bed cannot get to my house. I told them: "You figure it out, get out of your high horse and talk to people." Surprise, it works! If you call to get new service, no wait time. If you are a "current customer" they'd make you wait close to 30-1hr before anyone pick up. They are trying to charge me for the supposed 2 months I wasn't using -- of the 6 months. They never told me I was supposed to use all 6 months or more to get that rate.

I had a very good interaction with the PODS rep. I got the 8-foot container. I had a good experience with the drivers as well.

I am writing to provide a statement for the less than professional service that I received from PODS. I was a previous PODS customer and encountered no issues with my previous move; this move however, was different. I set up the POD drop off date in advance and confirmed the time with PODS. 6/4: I got up early after a late arrival flight to ensure I was up for the 7am-10am window (see attached). I received no call or notification. After my window, I received an updated email with a new time of 9:45-12:45pm. I made sure I was available during the window; however, I received no call or notification. The evening, I received another email that my POD has been rescheduled for 6/5 with a 9:45am-12:45pm drop off.

When I had my carpeting taken up and new hardwood floors put down years ago, I hired PODS to put all my furniture in the pod. They recommended a mover and I went with their recommendation. The people they recommended were reasonable. Recently, I used PODS for storage while I was having my garage floor replaced. I had to get everything out in the pod and wait for the garage, secure enough that you could put the stuff back in it then take everything out. The process is pretty easy. I told the rep what I needed to do, and she recommended the 16-foot pod. That's what I went with, and she turned out to be correct. The prices are reasonable and the drivers know what they're doing with that big thing. This time, the driver was worried about damaging the tree, and he dug up a little bit of my grass, but it was okay because it was right by the mailbox. I had two poles cemented in to protect the mailbox.

Worst experience I have ever had!! I ordered two pods. Before ordering these pods I gave them two addresses, pick up and drop off address. They booked me, sent me my pods. Then once ready to have them shipped I was told they didn’t ship to the address I gave them, to the address that is written in their contract, to the address they agreed to!! Each container was a nightmare to ship. I am actually currently on hold trying to get this second pod shipped. I’ve called for days and waited on hold for an hour each time, when finally getting a representative and I give them my account info, it’s flagged, then I'm back on hold. I can’t book on line because it doesn’t allow me. I will never do this again and I will tell anyone moving to go elsewhere. PODS suck!

I would recommend Pods. They were amazing. The delivery was impressive. We received excellent service. The Pods' website was also very simple and very easy to use. I got the 16-foot, and it was perfect.

I got two 16-footer containers from PODS. They were great. I booked them over the phone because I had some questions. I see my stuff in storage for a while. The drivers that delivered to me were really nice. Customer service was excellent. The one thing that bothered me is I had to call back because they had already billed me for the last month. So, I had to call back after they were picked up to get a prorate. I felt like that should have been automatic. If I turn them in early and I get charged for a whole month, it should be automatic to get a prorate. Other than that, the price was kind of expensive. It was like $500 a month, and then I had to pay to get them moved. The price is fine if you can store a bunch of stuff for a long time. I didn't think it was terrible. I had quite a bit of stuff. It just alleviates a lot of stress to have them in storage. Overall, I was very satisfied.

Using PODS was a personal move, which worked out well. We chose PODS based on the flexibility and cost. There was a lot of work we had to do ourselves, but overall, it allowed us to move at our own pace and pack things the way we wanted. We had no damage in any of our 16-foot pods. The doors are roll-up there. What we were told by one of the drivers, which was very helpful, was to not pack things against the door that aren't flat, so that you're able to roll the door up and down once that's closed. It made the move 100 times better than what would have happened if I couldn't have opened the door. We were able to open each door when they arrived. The pods' insides were all clean, and there were no complaints. Also, the drivers were great, which were the faces of the company, and they did an excellent job with communicating things and being very personable. No one was rude or mean. They were all fantastic.

We used PODS in a prior move and it worked out very well for us. The main attraction was we could load our stuff there at the house, and we could store it for a while. Because we had time between the house we sold and the house we bought. We had to have it in storage. It worked out super convenient to build. Just load it in there, have PODS store, and deliver it when we're ready, rather than us renting a truck, going to storage, unloading it, loading it back up.

I needed a place to store decorations for two months. Booking with PODS was easy. The pod was fine. If you need it, buy it.

I used PODS to move back and forth between Arizona and Colorado a few times and I wanted them to move to Idaho with me, but they didn't come here. They come to Boise, but they don't come anywhere else. Other than that, PODS is wonderful. I used them again when I needed a temporary storage. I got online, told them when I wanted it, and they brought it right out. I booked the delivery for a certain day, and they get ahold of me the day before to confirm it, then the driver called me when he was leaving wherever he was coming from to make sure someone's going to be there when he arrives and the exact place where I wanted it. I've dealt with PODS three different times, and in every place I used them in, it was a great experience.