PODS Reviews

I booked a flight across the country specifically to meet with PODS so I could be there while everything was being moved out. Unfortunately, they canceled on me at the last minute. Because of this cancellation, I was left paying for my flight, hotel, food, and the time I had to take off from work—all for a trip that was no longer necessary. Despite the significant inconvenience and expenses I incurred because of the cancellation, I was not reimbursed for any of them. All I received was a simple apology.

I tried to book with Pods. I requested a quote through their website late one night. I called the next morning to book it. I had my customer number and the quote. When I was repeating everything in my quote I noted the delivery fee, transport fee, protection, move to a new location fee and the monthly fee. Repeated the amount then said my credit card will be charged monthly with the recurring monthly fee. They said yes and quoted an amount $55 more than what my quote said they monthly recurring fee would be. They proceeded to say that amount was just for one month but nothing in the quote said that. Typical bait and switch. They would not honor the quote they sent. Made me wonder what else they would pull on me if I booked with them.

After, taking a day off from work to receive delivery of my POD (after 5-10 emails and text messages confirming delivery day/time as well as taking my money), I was notified 15 minutes into the delivery window by a delivery driver that PODS was unable to fulfill my request. I then had to spend 2 hours on the phone canceling the order and requesting my refund. Stay away and go thru another provider. You will be glad you did.

I had a good experience with Pods. I decided to use them because they were cheaper than others.

We are very pleased with PODS. Their communication was outstanding. They were on time. The men who delivered the PODS and picked them up were professional. The ONLY issue we have is the stupid door design. First, a roll up door wastes space and is inefficient. It should be a door on a hinge. If items shift, and they will shift, they can block the door from rolling up, making it very difficult so make sure that you open your POD when the delivery person is still on location so he can "shake" the POD if need be. Second, the door on one of the two pods was damaged and thus more difficult to open. This design should be updated for future PODS when new ones are rotated into service and old ones are taken out of service. Hopefully PODS will make this change.

I used PODS for moving and storage, and my experience with them was great. I booked it online and that went really well. All my communications were through there. The price could always be more affordable, but I was pleased. It was cheaper than using the U-Haul storage facility nearby. The only thing I didn't know was I needed to schedule in advance to give them time to get the pod out. PODS could make sure people understand that they need to make advance arrangements to take a look at the content.

I found PODS on the television and when I used their service, everything was done online. It was very easy and the follow-up was almost daily. They reminded me of things and it was a very positive experience. I rate them 5 stars.

I needed a single pod delivered to my former home and booking a pod was easy. I loaded it up, and Pods took it from there to my new home. It was clean when we got it and the exterior was in great shape. The door moves easily up and down. I was told it was an older pod, but it didn't look like it. Everything was perfect.

I liked the convenience of using PODS and the size of the pod. I booked the larger pod online and my experience was a 10 out of 10. The driver who dropped off the pod was really great. He called me beforehand, and I was able to walk out the spot since it was in a townhome community, and we had parking spots. The pickup and the drop-off and the second pickup were really great. They were contactless, and they just picked it up and dropped it off and did a great job. PODS is very convenient if you need to store and move your stuff.

I liked the price and equipment of PODS. So, I booked with them online and it was easy. I ordered the 12 foot pod and the reps I interacted with were both really nice, helpful, and communicative. The pickup was easy, too. I had it dropped off on a day, then I scheduled the pickup right away for the next day, which was nice. It was out of my driveway and wasn't even there for 24 hours. The price seemed fair and overall, it was convenient to use PODS.

I needed to have some work done on the outdoor shed. It's two rooms. And the weather was so bad. I didn't want to keep putting everything outside to be able to go through it and see what was there. I went with Pods, and it was pretty easy to use, especially for the first time and not knowing anything. The pod was clean, and it was pretty sturdy. They came on time. Everything was pretty good. I was just nervous ‘cause I never did anything like that before. I was satisfied, and I'd do it again.

My daughter recently relocated from Washington State to Virginia. Not knowing her final exact location (which she explained to the PODS person) they agreed she would be in the Richmond area, so the POD could be sent to Richmond and then the final leg would be determined when the location was finalized. Several options had been reviewed ahead of time and when they arrived they quickly (in one day) signed (rented) for a new house and were able to move in one week later. They called PODS and were told the pod would be delivered the following Tuesday.

Buyer Beware - DO NOT USE PODS. We used PODS (booked through our Costco membership) to store our furniture during a home remodel for the months of July and August, 2026. The delivery was great, we loaded our main living furniture into the POD, and it never left our driveway. However, when the remodel was complete we began unpacking the POD, we found there was a major leak which ruined thousands of dollars worth of furniture. Our mattress soaked up about 8 inches worth of rain water, and our wood furniture was completely ruined.

The first time, I used PODS for shipping and storage. The second time, which is recently, was just shipping. Both times were moving my home. My experience was seamless. They've got great communication, the website's really easy to deal with, the people come on time, and they're efficient. It was a great experience both times. Going with PODS is a very economic way to move.

⭐ Extremely Disappointing Experience — Would Not Recommend. Our experience with PODS has been absolutely horrible. Everything was fine until our POD was moved. Once it was repositioned, the door would no longer open, leaving us completely unable to access any of our belongings. We contacted PODS and were told someone would come out to reposition the container so we could open it. The person supposedly came out, but nothing was actually fixed. Even more frustrating, they documented that they had spoken with one of us while they were there — which did not happen. Because virtually all of our belongings are locked inside this POD, we have now had to stay in a hotel while waiting for PODS to correct a problem caused after they moved the container. This has created additional expenses, major inconvenience, and unnecessary stress.

My experience with PODS was an absolute nightmare from start to finish. If you need a storage container delivered on time, stay away from PODS. My first delivery was scheduled for Tuesday between 8:00 AM and 12:00 PM. That window was later changed to 3:30–6:45 PM—and then PODS simply did not show up. No phone call. No email. No explanation. Absolutely no communication whatsoever. Every time I called customer service, I was given assurances about when the container would arrive, but none of the timelines they provided were ever met. I was also unable to get any meaningful tracking information. After speaking with a representative, the delivery was rescheduled for Wednesday, 8:00 AM–12:00 PM. I was specifically assured that it would be delivered first thing in the morning.

I called Pods to book a 16-foot pod and it had the perfect amount of room. The rep was able to help me get it set up, and we did it in a good, timely manner. The team came for the pickup and delivery when they said they would come. It was a good experience with Pods.

PODS was great. I used them for moving and storage. I booked the pod over the phone. Their reps sounded like a real person. I was bummed to learn after I was done for a year using two, big 16 footers, that Costco uses PODS. I didn't know that. When it's all said and done, I might have paid close to that. I spent a bit of money. We still have to figure out what the bottom line is. But I checked it with a lot of other companies and PODS didn't rip me off. I am sure I wanted PODS. And the way everything worked was good. I know the way their whole system works. It's like no other. I met certain people a few times, because they picked up and delivered, and some were the same for the second pod. I feel like I'm a part of the PODS family.

So I haven’t even received my 8’ pod and already I’m extremely dissatisfied with this company when I ordered my pod, I stressed to the gentleman who I ordered it with that I needed it in the morning. He reassured me that would not be an issue. It took probably a half hour to 45 minutes just to get everything going and get all the information and again I stressed I needed it in the morning. The next day I get a text telling me that’s gonna be here between 2 and 5 PM so I called Pods. The lady told me she had to talk to the warehouse manager and that he said that he couldn’t do it and if I wanted it done, it would have to be a premium of 80 bucks. I told him I’d pay the 80 bucks which nobody mentioned the first time when I reserved it, still they said they could not drop it off in the morning.

I had some renovations, so I used PODS and the container was parked in front of the house. I booked the service online on the phone. Their representative was very good. Overall, it was an excellent service.

Our experience was good until we opened our second container, which was filled mostly with our dining, living room and bedrooms furniture and found damage caused during the transportation phase to all of our living room pieces, 4 of our 6 dining set chairs and our dinning table, plus a dresser and a queen bed head board. The damaged pieces will cost thousands of dollars to replace and repair. We will advise anyone who chooses PODS to personally wrap their own furniture and not trust the recommended packing company staff to do an adequate job.

The delivery initially did not come prepared. Got stuck on the driveway. Spoke to customer service several times about scheduling, and no changes were made, delaying the delivery. After drop off they said would be picked up within 14 days after empty. We scheduled pickup and called, and had to leave empty in driiveway for 40 days. Was not happy about blocking our new home driveway and PODS did nothing after calling several times.

I would recommend PODS. It's a good service and they take good care of the furniture. It's very rare, especially with moving, to not have any complaints. It was exceptional. I would hire them again. I've used them in the past and had a good experience. Also, their pricing was better than the competition. We recently chose the 16-foot because the smaller size wouldn't have worked for a cross-country one-way trip. The move went well and the pod was delivered in perfect shape. The drop-off was also a good experience. The drivers were friendly, capable, and professional. Also, the technician was friendly. Those guys worked hard. It would be nice to give them an option somewhere to tip them. It would be the right thing to do.

My wife and I (75 & 74) had decided to move to Western NC but had no idea where exactly just a general idea of a location. Once we sold our home we would be homeless until we found a place. PODS offered the service we needed at that time. They delivered a POD to our house and we packed it up in a couple of days and they picked it up. They always had very good communication, letting us know the times and dates of where our pod was. After a month we found a place, made an offer and in another month closed and had the pod delivered to our new location. PODS did everything they said they would. And while I cannot say it was easy I only mean the packing and unpacking which was not so easy but dealing with PODS was very easy!

POD was a seamless experience. Everything was simple and smooth. Would highly recommend.

I was very pleased with the scheduling, delivery, pick-up, and professionalism, kindness, courteousness of the delivery driver in Sioux Falls, SD. The same is true in the case of delivery and pickup in my destination state of AZ. My things arrived on time and in good shape. I was able to drive myself with to AZ with confidence and without the hassle of scheduling a truck or trailer for one-day packing, cumbersome driving with my things in tow through areas and roads with which I was not familiar. I appreciated being able to load at my pace and unload at my pace too. I would recommend using PODS to anyone.

Working with PODS—from start to finish—was a mostly frustrating experience with many errors and ambiguities. In the end, the process worked but was very costly, obviously in dollars but also in emotional capital. Moving is stressful enough. PODS did a number of things to make the process much more time consuming, risky, and stressful.

Because we're older, PODS is a good way to have everything moved and transported. I liked the convenience. I wouldn't have to handle it myself. We moved from my brother's house, who was deceased. We put the stuff in his pod, and PODS brought it to my house in Beaumont. I booked the pod over the phone. PODS' rep was nice and helpful. The crew let me know they were coming. They made sure everything was cleared out and helped us clear out everything, because I had to move the second car. I thought one car would be enough, but we had to move the second car so the driver could get in. Everything went okay. They were professional and good good on communicating. They let me know when they would pick everything up and when they would be there.

Their reviews can hardly get much worse but here goes. We paid faithfully every month. Then we paid almost $2500 dollars for them to move our pod across the country. While they were moving it, and over a week late, they decided to charge us ANOTHER almost $350 storage fee (when they aren't even storing anything!!!) and refused to refund the money back. What greed!!! Certainly barely new these days. Literally while it's moving here, they're charging me for storage!!! There are many other options these days. Use anyone else.

Every single step of my journey was precise as scheduled - from the first phone call to the pickup of the last delivered pod. Many thanks to Bruce from your Maple Grove center, to Kaira, Andrew, Darnell, and Shane from your Chandler center. All of them went above and beyond to every detail, every step of the way. Thank you!!!

Staff at PODs was very friendly, responsive and professional. Offers very reasonable prices. Would recommend.

Customer service and quality of service provided was awesome.

We’ve used Pods before. We went with them again recently, and it was very easy to arrange. The drop-off and pickup were very easy, and the communication about billing and everything else was very clear. Our experience with them was excellent.

Was everything I expected. Have moved customers using PODS and was convenient.

Was completely satisfied with the delivery position and the pickup also. It was worth every penny. Will definitely be confident in using again and giving others my reference 😉.

We had used PODS before so we knew what to expect. We were very pleased then and now. Rich answered every question and provided a very clear quotation. He was easy to communicate with by email. Each of the steps occurred on time without issue. We would use then again and have recommended PODS to family members.

From the call to the delivery to the pick up, everything was top-notched!

Very fast service and friendly people. Very easy to use the online scheduling and extremely convenient.

Very satisfied with PODS moving; very easy to schedule thru app and drivers were very much in communication with us throughout the process. We moved from Ga to Ala, Was wonderful knowing our items were stored securely until we found our home.

Everything went off without a hitch! Truly a perfect experience and I would use PODS again. Thank you for making my move from Maine to Florida EASY PEASY!!

PODS did a very good work for our move. It was smooth, the communication was great. The organization is flexible and easy to adjust. We will certainly re-work with PODS in the future. The only caveat is that on your website you say that the employee can install the pods as we want in our place (door to the left, right, back or front...). But at the end the employee tells you "no this is not possible to put the door this side I can only put it this way", and the next employee for the second pod tells you the opposite and puts it as you wanted.

PODS was a great option for us as we had to empty the house out before the sale and then have everything shipped from NY to SC after the sale. We started moving on May 20th of 2026 after coming back to NY from SC on April 18th, and then went on Vacation to Punta Cana in early May. PODS delivered the POD on May 20th and then we started to get ready for the permanent to SC but we had to pretty much empty the NY house out and clean before the showing. PODS allowed us to do that!! They also did a repositioning of the storage unit with no charge and it was a misunderstanding on both parties, but they made GOOD!! Everything arrived in great shape!! Totally would recommend!!

We used PODS for storage while we had our home renovated. I inquired about their service online. The driver was friendly. The part where you can't get a real person was my only aggravation. When I was trying to reschedule the drop-off, every time I would try to get in touch with somebody, it was that endless loop. You would try to talk to a person, and you couldn't get through to a person. It was all automated. I would always say, "Go online, too," and it was, "No, I want a person." And they didn't even have a chat. It was all bot. Other than that, it was fine.

The PODS team was reasonable on price and the delivery and pick up team keep you up to date on pick up and drop off. The pod was very easy to load since it sits on the ground. If I ever need to use a company for moving again I will definitely reach out to pods

Went pretty smooth, only issue is not being able to talk person to person.

When I received the POD I noticed it had a smell as if it had been sprayed for bugs. I should have called the company and asked for another one. When I emptied my POD my furniture, clothes, and everything smelled like exterminator fluid! I have been washing EVERYTHING since. I am extremely unhappy. The rental of the POD was very expensive and I feel this should not have happened.

PODS is a great, affordable option for a long distance move. We took as much time as we needed to load and unload.

The team were very friendly and helpful with the move from Tennessee to Colorado. What they said they would do they did it.

Super easy online experience. Drivers were great and easy to work with. Timelines were given and always met, thanks

For the most part it was very good, the drivers were excellent, on time and professional. Customer service was great in the beginning and in Clearwater FL, when I had to call because our Pods were seating at local Pods storage facilities in NH for over a week and not being transported to the Utah facility to wait for our final destination in Utah. The then customer service was foreign speaking and would not come off their script and was not helpful at all. We finally bought our house and had an address only to find out that Pods doesn’t deliver to our new home and we can unload the Pods at the Utah storage facility in West Valley. Again they were very frustrated to work with and no resolve.

My pod experience was positive with all the drivers and delivery. The only negative is trying to call a human to ask questions

PODS was easy to work with. They were competitive with pricing and scheduling was easy. My items were kept in a locked container controlled by me, not shared in moving truck with strangers. Nobody had access to the items in the container which gave us peace of mind. We had a bad experiences in the past with movers who we swore had stolen some of our items and appeared to be on drugs while moving our items and driving to where we were moving out of state to.

Wonderful and easy to book! Positive consumer relations

PODS was the best experience I have ever had moving. It was easy to set it up online, easy to communicate online. Seamless drop off and pick up. I just cannot say enough about it. I will use them again and recommend them to everyone.

Process for reserving, scheduling and billing was very easy. Drop off and pickup was seamless!

I was not sure what to expect with PODS but had a great experience! Ordering was super easy - the site was very user friendly - and delivery/pickup was a breeze.

First setting up for my PODS was easy. But they are not right on how many you need. Their sizes do not match on how they say ie: size of house. I was moving a 4 bedroom - 4400 sq ft house. They said in the estimate that the 16 ft plus an 8 ft POD would work. NO it didn't! Last minute had to jump through hoops to get a 3rd POD which I wanted a 16 ft and they only had an 8ft. I had to leave many things behind. I was overcharged in so many ways. The drivers that delivered them were great!!! The team that picked them up at my destination were wonderful!!!

Super easy! If I had to do it all over again, I would!!

From the start till the end it went smoothly. One area for improvement; trying to talk to a live person on the phone and answering the phone in a timely fashion.

I would highly recommend PODS to family and friends, especially for anyone who is comfortable handling some of the packing and preparation themselves. For our move, we chose a hybrid approach. We packed and prepared our belongings ourselves, but hired professional movers to load everything into the PODS containers. Overall, it was a great experience and gave us a lot more flexibility than a traditional moving company.

Everything was professional went smoothly. Always informed of everything happening.

PODS was very responsive and accurate with the information from my first contact with them. No surprises and was informed at each step in the process. Quote and payment schedule was accurate and timely

I highly recommend College Hunks. Very thorough job to protect my furniture.

Drivers were professional and friendly. POD was clean and carefully placed and picked up. POD was transported to new location and briefly stored. All contents arrived undamaged. Communication with drivers and office was clear. Drop off and pick up time windows were provided and updated as necessary. PODS also recommended movers to help load and unload.

My experience with PODS was excellent! They arrived when they said they were going to pick up, delivered and picked up the final location as promised. The communication was very good, the price was very fair and customer service was helpful, and the drivers were very accommodating, friendly and helpful. I would absolutely recommend pods and I will definitely use your service again if needed.

Delivery was on time. There was a slight problem with the door opening. This was of my doing as a strap for stabilizing the load was binding with the door. The delivery operator got down on the ground and wiggled under the door partially to free the strap. Service above and beyond.

Everything was perfect. I would use PODS again if I was going to move. Everyone that I had contact with was helpful and friendly.

Making arrangements with PODS was by far the easiest part of our move. Staff on the phone and the truck drivers were all very friendly and accommodating. The price was fair and with no surprises. We had to shift dates due to delays in closing, which was very easy. Thank you for outstanding service!

I had the pod for over 2 years. I called and texted regarding being charged more than quoted. When another company offered me a bigger container for a cheaper price, the lady I talked to said no, they wouldn’t match the price and cancelling wanted to. So I did!

PODS have always been friendly, but professional, shown empathy & helped you find a solution. Their delivery & pick up are so smooth.

I was very disappointed with customer service reps that didn’t seem able to function beyond their scripts. They were difficult to hear and understand. I was particularly unhappy with the call to have my pod delivered and the call to find out about a prorated refund on the monthly storage. One was about inability to communicate with the customer and understand a “different” sort of situation than the scripts covered. The other was about a policy hidden in the fine print that was never communicated verbally and makes no sense. My pod was picked up FIVE days after a billing but is only prorated if it’s picked up within THREE days? That’s ridiculous, and the policy, along with the rep’s approach will keep me from doing business with Pods in the future.

Using PODS was perfect for me. I have already talked it up to friends. The team that I had help load and unload "J&E Moving and Cleaning" were amazing. They were on time, professional, careful, understanding and supportive.

The pickup and delivery of the POD was great - on time, courteous and helpful. All my contents seemed to have been well treated and were exactly as shipped. The scheduling was difficult - I was able to speak with customer service, but they had no ability to do anything - couldn't expedite delivery, couldn't change pickup dates, etc. VERY frustrating.

They did a great job. Good communication. Responded quickly to questions.

We planned our move from Stratford, Ct to the Orlando area. We just didn't know where we would end up. Not a problem with Pods as the official mover of the Wilson family. From scheduling initial drop off to pickup to a climate controlled storage hold. Everything happened on time. The only problem was we didn't have a final destination since we wanted to find the perfect home. When we had a closing date scheduled we arranged the delivery of our pod the day after closing with a pick up 2 days later. What a great experience with this company!!! They took the anxiety out of getting things from here to there all at price point I thought was fair considering all the moving parts involved.

PODS delivered on time in proper location and then had Hire A Helper to pack it up like you wouldn’t believe! Fantastic job and not one thing broken or scratched!

My first time using a Pod it served my need at the time. It allow me to begin getting my home in order. The delivery man was on time and did a good job of placing the pod. I would have love to keep the pod a little longer. The pod pick man was also on time and did job. No tree limbs were broken and my driveway area was no damaged

Everything was perfect for my needs at that time and we all was happy with the timing both ways.

All went as promised from the initial drop off of each POD. We had two.

PODS was a great choice when moving state to state, my items were easily stored until I was ready for them.

From the very beginning everyone I interacted with was super helpful, from the chats to the drivers and to the customer service, everyone was delightful. So happy with my experience that I will recommend to anyone who I know is moving and for future moves of mine!

Seamless experience, pod arrived on time and scheduling was easy.

PODS has been the BIGGEST mistake I have ever made! My POD was picked up in NJ and taken to Fl. I was quoted one price, and have been being ROBBED!!! I'm well over 6k already, and they have the nerve to charge me another 1900.00 to have it delivered 42 miles to my new destination! They charge me $397 a month storage. I informed them from day one I was buying a new home in Florida but didn’t have an address yet. Only that it would be near my billing address in Jupiter (staying with my daughter). They chose to put it in West Palm. Now because my address is 2 miles more than the “40” mile range, it went from $125.68 (original quote) to 1900.00 because new address is 42 miles! They literally moved my POD to Port St. Lucie, 10 miles north of new address!!!!

I’ve used Pods for years. My experience with them has been wonderful. They're on time. They're here when they're supposed to be here. They help me pack the pod. I have furniture, and I have boxes. Recently, I requested a 16-foot container, and I ordered about five of them. Everything was perfect. The drivers were excellent as well.

All performed on time and communication was complete

We were pleased with our move. Everything was as scheduled and staff were courteous and helpful. We had some issues with an older pod but the driver was able to resolve it.

What a great experience. The POD was delivered on time, and with nobody present. We used it longer than the HOA cared for, and the pick up process was seamless.

You cheated me out of an extra month's rent. I was told when I canceled that since I lived in a certain area I would not be charged for another month even though the Pod would be picked up after the deadline, since I was canceling before the current month ended.

Was a painless experience and way easier and a break even if not substantial savings over renting a truck and driving on my own. Just make sure you listen to the driver that drops the box and tie things down as you work filling the box and pack the box smart. It's easy and painless for long distance moves.

I want to express my disappointment with both the significant increase in the final charges and the outcome of the review. When I originally placed my order, I was quoted a total price of $7,902 for two 16-foot containers, excluding the two locks that I subsequently removed from the order. I relied on that quoted price when making my decision to proceed with PODS, particularly because I was actively considering other moving options at the time. At the end of the move, I was charged a total of $8,462.22. I am therefore disappointed that the review did not result in the original quoted price being honored.

Prices charged were different from the prices quoted. Refund for monthly charge for which we used the pod two extra days was less than half the full month we were charged.

I recently used this POD service and had a really positive experience. The service was reliable, professional, and easy to use from start to finish. Everything was handled smoothly, and the team was helpful and responsive whenever I had questions. I really appreciated the quality of service and the attention to detail. I would definitely recommend this POD service to anyone looking for a convenient and dependable experience! It was truly refreshing to meet such kind and hardworking people. Excellent service from start to finish. Highly recommended!

Used PODS for my move from downtown Chicago to Texas. Johnny ** was helpful every step of the way. Overall, a very seamless experience. I'd recommend to anyone moving across states.

This was the best possible scenario for moving across the country! We researched our options and for the price and convenience, the PODS solution won! We were even more sure of our decision after interacting with the professional team - on the phone, in person, and online. Even though it was peak moving season, PODS was able to guarantee dates, and deliver on those guarantees. Our belongings were transported without mishap, and delivered on schedule. Every PODzilla operator was amazing! We are happy to endorse the professional, caring PODS team!

PODS is a great Company to use for self-moving. Everything was done perfectly as scheduled, customer service was fantastic each time we had communication, and the price is pretty decent.

Very happy with the whole process around using PODS. My only complaint is that the cost is a bit high. I can’t really recommend their service to anyone, because no one I know could afford to use them.

This is the perfect solution to empty a room or a space temporarily in your house for any reason. It worked very well for us. The delivery and removal of the storage container very professional. I highly recommend PODS storage! Thank you!

The POD was picked up and delivered as promised. Efficient and friendly drivers on both ends of the journey.

PODS performed as expected except for the pickup of my second POD which was two days after it was scheduled. Remaining services, including storage near my new location, was excellent as was delivery and pickup of my containers. Driver was professional, courteous and prompt. Would recommend this service if moving long distance without definitive location (house). Only drawback was determining how much capacity (PODS) I needed for my household goods…actually needed to rent a small UHaul van to move my goods that did not fit on the two large PODS I used for my move.

Outstanding experience with PODS from start to finish. Customer service along the way was outstanding, pricing was excellent and significantly better than standard, full service, moving companies, and the service, from drop off of the pods, to unloading was exceptional. There are many opportunities for individual vendors who can help with specific tasks, including packing the pod, and unpacking it at the destination. This saved us significantly more money than if we had done a full screw operation, and the actual logistics of that pod was extremely simple throughout. Outstanding experience with PODS from start to finish.

They made this transition so easy for me. Everything online or through an email or text. Highly, highly recommended.

Everything went well, great customer service and the delivery/pick-up was done with great professional service. Would recommend this service to family and friends. Also price was very reasonable. Overall very impressed and pleased. Thank you.

We used PODs to store our belongings while we sold our former home and looked and bought our next home. All of the drivers did a great job delivering and picking up the containers. The website self service options are great and so are the customer service reps!

We had a great experience with Pod delivery and storage. We had no problem at all.

My experience with Pods was very positive. The communication was clear and frequent, everything happened exactly as it was just described, and the unit itself was exactly what I thought it would be. I would recommend it to others and plan to use your service again.

Used pod for storage during a remodel of our upstairs. Very pleased with the whole process.

The Team Members Are Excellent and Very Helpful. On Time and Care About The Client

They did a very good job. Delivery was great, placement great, stored for a month, everything like it was when we loaded it, no damage at all. Great job. I would use again.

The sign up online was confusing when I cancelled after two months because I did not need the third month--my rental price was increased. Customer Service said well you booked online. To me as the customer, it should not matter if I booked on the phone or online. Very disappointing end to what had been a good experience. The additional fees ruined everything!!!!

The concept of PODS is awesome. The transport system is fascinating and if operated correctly provides a stunning result. Sometimes getting the PODS management to understand and execute the needs of the customer for delivery and pick up is a challenge. PODS takes immediate responsibility for any occurrences that occur during the process.

Very satisfied with the move from Ohio to Arizona. Everything in container was in same condition when it arrived in Arizona. Sure beat renting a big truck for the 2000 mile journey. Communication with the pod company was good, would highly recommend using them to move!

My moving from Michigan to Colorado was the easiest and smoothest move I have ever made; and I have moved all over the world. A few things broke, but that is the norm with any move. The men I hired to pack and then unpack were all gentlemen and very polite. The Jeep I shipped was driven by an extremely nice and polite gentleman and it arrived in perfect condition! I am very happy!!!! THANK YOU PODS!!!!

Honestly a great experience! Pickups and drop offs were easy, and every representative I spoke too was great. The only tricky things are to make sure you have your own lock, review the drop off requirements (ideally have a driveway available at both pick up and drop off addresses), and schedule plenty in advance during the summer since it gets busy. Also get several quotes since many providers will negotiate. All that said, I had a great experience with PODS.

Your phone people other than Raul, leave a lot to be desired, however the men who brought and picked up the PODS were exceptionally amazing

I had a wonderful experience from the sales rep to delivery & pickup.

We used PODS for moving and storage. We booked online and it was very smooth. Every one of the drivers we interacted with were very personable and they were positive individuals. They tried to do a good job. One person did a little damage to the lawn but he didn't mean it. He was kind of a new guy, so he had a little trouble running the Podzilla thing. But the other three, not only the one in Virginia, but the two that have done delivery and pickup here in Fayetteville, North Carolina, were really nice people. We've also gotten some information from their customer service reps.

I was moving and I called someone at PODS to book an 8-foot container. The rep I talked to was great and the drivers were very good. I had to reschedule the pick-up, but I did that online and I liked the flexibility of being able to move dates online. That seemed to work out well. I also appreciated the communication about arrival times and that was all really smooth.

I wish PODS was a publicly traded company. I would invest in their stock. They're very good. We're very happy. I have looked at a few other companies and they had time constraints, whereas PODS did not have any time constraints on how long it could be stored. You had to pay for it, but you could take as long as you wanted to. Others required three days to fill it up. That was not going to work for us. I also had another friend that had made the very similar move and they said they used PODS and were very happy with them also.

Whatever I put in the pod was fine and there was nothing broken. Nothing was out of place either. PODS had an expert packer and he knew what he was doing. He packed everything and nothing shifted. Also, they took the pod from Lititz, PA to wherever they stored it, and from wherever they stored the pod to Effort, Pennsylvania. If anyone intends to use PODS for a move like I did, and he's going to have the pod delivered and picked up, he should ask for the lady driver who serviced me. She did a very good job.

My son recommended Pods. I booked their service over the phone, and it was easy. I liked the way that they took care of my furniture and stuff that were in the pods. And the delivery dates that they said they would show up on time; they showed up on time. The pickup and delivery experience was awesome.

I needed moving and storage services and Pods was much more convenient for me. I booked a 16-foot pod online and I probably could have gone with something smaller, but it was fine. I couldn't tell in advance how big my container needed to be. Everybody that I worked with at Pods was very helpful and polite. The drivers were fine. The person who delivered our pod was very efficient and kept us in the loop about where they were and what time they would arrive. The prices were good, although we always want things cheaper. Overall, it was a great experience.

I looked into other semi-long-distance services, and I didn’t trust them. They used third parties. I had a friend who used Pods from Idaho to Washington and had a good experience. Pods’ rate was fair, and when I talked to them and set it up, I felt comfortable. I wanted to load it myself and felt a little bit more in control. The items that we were having transported from Washington to Colorado would be safer than in some truck with other people's stuff. The pod that I got was clean and perfect. I wasn't transporting a million-dollar couch or things like that, but I wanted my stuff safe. My sister had a horrible experience when she used a regular company, which was one of the name-brand movers. They hired a third party, and she ended up with somebody else's stuff and broken things. And I didn't want that experience. So, people should do their research.

PODS has been fabulous. Their pricing was clear, upfront, and true. Everything went well when they helped me with my move. The delivery people were very knowledgeable and they took every care to not damage anything. I'm super happy with them and would recommend them to other people. And I have, as a matter of fact.

We used Pods before and we were happy with the service. We went with them again and the booking process was confusing. We booked four pods. Then my husband told me we only needed three and a half. Then he told me we needed the fourth. So, they set up a new order for the fourth. And I didn't realize it was a new order and didn't schedule anything because I thought it was on the old order. We only got two delivered. One came a few days after we moved in, and the other took a couple of weeks.

I was moving from Seattle to Austin, and I only needed an 8-foot pod. I booked it online, but then I called and did it over the phone. I did a road trip so it took me over a month to get down here, and they kept the pod until then. The original delivery was great, but the pick-up after I filled it got delayed. They wanted to push it back so far that I couldn't do it because the property wasn't still available. So, I had to call them back, and they had to expedite it and get somebody out there earlier.

Horrific experience. Terrible scheduling, delivery drivers are inexperienced. They will try to delay delivery up to two months, denying you access to your own property and will bill you for storage delays that their own inept team caused.

PODS refuses to abide by U.S. laws regarding power of attorney. They used a US salesperson to sell me the service, then directed my customer service call to an overseas call center. My mother has dementia and I am her Power of Attorney. The overseas call center refuses to work with me to schedule the service, AND they refuse to cancel the order. THEY ALLOWED ME TO PLACE THE ORDER.

My experience with Pods was good. Our church was building a new garage to replace the old garage. So, we needed a storage unit on-site to put the items into while we constructed the new garage. We were moving from New Jersey out to Wisconsin, and we used Pods to move our household goods. And I thought, “Let's use them again." It was the name that I was familiar with. This time, I tried to book a service by phone, but I could not reach a live voice. I just couldn't get through. I ended up driving to the local PODS warehouse, which is only 15 minutes away from where I live. I drove there and was able to find someone in the office. And I know that, normally, that's not how it's done. But I had specific questions that I needed to ask, and I wasn't able to reach anyone. The rep I was able to talk to was very helpful.

PODS was straightforward and their service worked well. I would recommend them. I recently used them for a pod to move from California to Tennessee. We had used them several years ago, so I looked them up, gave them a buzz, and my experience with the rep was positive. The drivers called and let me know the day before they were coming. Then they called me within an hour when they were gonna be there. Everything went smooth. It was what I was expecting. I had a couple of chairs shift, but that was it. It was just me loading it.

We were moving and we kept our stuff in the pod for about two months. We went with PODS for the convenience of being able to have our stuff there in our driveway. We were selling a house and buying another one so the timeline wasn't nailed down. Our experience with PODS was very positive in every way. The drivers were friendly and were there when they were supposed to be there. The only complaint I had was when they originally dropped off the pod, the time kept jumping around. I'd get notified that it'd be between this time and this time. But 30 minutes later, I'd get another notification saying it was going to be another time. But once they settled on a time, they were there within that timeframe and everything went well. It was only that first time when I had the issue. Each other time when they came to pick it up and drop it off and the final pick it up were all one time.

We needed somewhere to temporarily store all of our household items. We were finishing a build. We went with Pods because we knew we could have them dropped off, load them up, and then have them dropped off again at our new house and unload them. And it was just a lot easier than anything else. The quality of the pod was very good. This is the second time we've used them for the same situation, and I'd use them again.

My brother-in-law used PODS in the past, and so did my son-in-law, and they both said it was a great experience. So, I just went with the flow. It was a fantastic experience. They were very easy to work with. Whatever they said they were going to do, they did on time. They would call ahead of time, letting us know that they were going to pick something up or drop something off. All those experiences were top-notch.

My experience with Pods went quite well. Their price was competitive as well. It was right there with the others. I wanted a self-serve where I did all the packing and unpacking, and the pod sits on the ground, which is what made it really nice. At the time of the move, they had to take it up into a high truck. It's really slick having it sit on the ground. The drivers were great. However, the scheduling was slow and kind of difficult. When I loaded them up to leave, the online scheduling wanted me to schedule a visit to my pods at some storage center. I didn't want to visit them. I just wanted them moved to Louisiana. After a couple of days of fighting it, I finally had to call them and just say, “I just want to schedule it.” That worked. Their online system seems neat, but it's got some glitches in it.

The communication process with an online account plus the 800# option are both difficult. The online option does not work with customer questions or comments and there is always a long wait to speak with a rep on the 800#. Please know that once a POD is transported to a local storage facility, there is no direct way to contact that facility. I was pleased with the transport from my driveway in AL to a storage facility in PA. Because my plan was NOT to have the POD delivered to my PA home I was required to call the 800# to schedule an "Access Appointment"; the hours are limited to 8:00am-2:00pm M-Sat, no Sundays. Because I was informed of this policy too late, I was not able to set an appt to access my POD the day after it was delivered to the storage facility. While the basic concept of the POD worked, the communication and management is not customer friendly.

I know about PODS well, which was why I decided to use them for both moving and storage for a couple of days. I booked a 16-foot pod over the phone and the rep gave me a good price. The drivers were very professional and knowledgeable with the modular. They performed well. The very first driver who brought the pod to me originally picked it up as well. He was exceptional. Pods work out much better than a moving van, a moving company, or even better than U-Haul. With U-Haul, you have to pick up the truck and use it right away because you're not on the truck for long. With Pods, you have the pod and you have the time to pack, which is difficult. With having to work and take care of things, it was effective. Pods is a very good company to deal with and I'd recommend it to others.

PODS did a tremendous job for us throughout our move from Indiana to Georgia. We sold our home and needed to move out in mid April and knew it might be a couple of months before we could get a place in Georgia, so having the POD in storage seemed much easier than trying to handle everything 3-4 times. The communication with PODS was easy throughout and they were always on time with the delivery and pickups. And on top of it all our furniture and items came through with no damage! For our move, PODS was the best option with less work & stress. Great service!

Renters Beware!!!! Check for leaks before renting!!! Water ruined 2 mattresses, and they are denying liability!!! Why would you rent from someone who doesn’t stand behind their product! Now they won’t let me download the pictures that prove they leaked!!!

An individual named Mark ** was very helpful and very kind to me and my wife about moving and figuring out billing’s questions. Would use again. Very easy and reliable.

Pods did exactly what I wanted. I wanted somebody to bring a container to my house, and I filled it up, and they took it away to the new location. So it was simplistic. We had the standard consumer one, and we had a commercial one also. The consumer one had that sliding door, and that was a real pain in the neck. We worked it, but it kept getting stuck, and items shifted inside. But it was a minor issue for us. But I can see where it could cause problems for others. The second container had commercial doors, and they were heavy. I liked that they delivered exactly on schedule. The people were great, too. I've told people it worked out really well for me.

I was lied to about the cost, storage, and transportation. Plus when i had to access the PODS where it was stored I got kicked out at 2:30pm and 3:00pm on two different occasions. I was sold on using their company to combine packing and shipping costs. I was convinced to pay over three times what I had been paying for storage, because I was told the extra cost was for the transportation, but when I called to set up the transportation I was told they wanted an additional five thousand, then the employee made a big deal about how he would save me money and I only had to pay him $3,600 for a service that I had already been paying on for over a year. So I was left to transport things myself. But after driving 9 1/2 hrs to the location (I arrived around 1pm) I was told they were closing so I had to leave and reschedule another visit.

I booked with PODS over the phone when I was moving. The rep was very professional and knowledgeable. The price was very good as well and I was able to track things online. That was a good feature. I would recommend PODS highly. My experience was very positive. It went off without a hitch. They picked up and they dropped off when they said they were going to. Everything arrived and nothing was damaged.

A WARNING TO THE MEDICALLY FRAGILE COMMUNITY: When purchasing services from PODS, be aware that if you have medical equipment/devices, and/or medication that you are transporting and reliant on, PODS is completely unbothered and unempathetic to your needs. They have delayed my equipment by over two weeks, even after I've escalated within their Customer Support and Advocacy department, explaining the urgency of the situation. BUYER BEWARE.

We were moving and Pods seemed like a convenient service. So, we rented a pod. We had it for about 30 plus days, and it was perfectly fine and we had no problems with it.

I used PODS moving from Florida to Arizona and it was the easiest move. I was able to pack up as my leisure and unpack once delivered. Everything was done within the time frame given. The workers were excellent. Well mannered and handled everything with care. I would highly recommend using PODS ON THE EVERY MOVE!!!

I had fantastic service, communication and experience with the PODS team. The agent on the phone for our original booking was very helpful, and I loved having the website to track the progress of our POD and to make changes directly myself. The driver (JC) was very professional, friendly and gave me a call ahead of their arrival - which was super helpful!

We packed our stuff and stored it using PODS. There were two types of pods, an old type and a newer type. The newer type was better. The packing people showed me the newer pod, and they said, "This is better. This is what you want with the second one.” When the second one came, it was the old one. Overall, the customer service was good. PODS was great.

Our experience with PODS was disappointing from beginning to end. We were quoted one price, but ultimately paid more for the containers and transportation than we had been quoted. Then our containers arrived 9 days later than the scheduled delivery date, leaving our family living out of suitcases for more than a week while we waited for our belongings. To make matters worse, after unpacking we discovered that our dining room table had a cracked pedestal. We had purchased PODS' optional Contents Protection, packed the table with moving blankets, and secured it as part of a stable load. When we opened the container, nothing appeared to have shifted and no other furniture was damaged.

PODS is the worse company. They changed their delivery guidelines after my order was placed to State College and never let me know. Initially I did not know my new address and had given them my zip code, which never changed. The night before my pod arrived to move out of my apartment, I called and they told me they don’t deliver to State College but they were able to see that’s where all my documentation said and that it was my final destination in my account. One supervisor told me I could get movers paid for from the closest warehouse (2 hours away) and then billing denied it saying that “we knew” they don’t deliver to State College before the pod arrived, so it’s our fault for proceeding. We were never notified of the guideline change and they confirmed that multiple times on the phone.

I needed containers to move across the country to move pieces of furniture, articles and clothing. I had used Pods before, so thought I'd give them another shot. The booking process was done through the phone, speaking to agents in respective places and giving them the dates and the times when I wanted and the size of the container I wanted, where I wanted it, the day and time I wanted it there, and then the day and time I needed it picked up and transported.

Be aware that PODS is a dysfunctional company. We are still trying to finalize a move from California to Washington state. My wife arranged delivery of the first empty units in California - sales seemed friendly and helpful. We had a 3 bedroom home so they suggested starting with 2 x 16’ units. First POD arrives and I pack it with my record collection, comics and audio gear. Driver comes to pick it up. Laughs at the weight, but drives away - no problem. Suggests we should be mixing furniture with boxes. I do so over another 3 x 16’ units in total. We have more stuff than typical apparently.