PODS Reviews

PODS told me everything that they were going to do and then did everything that they said they would do. Thank you

The initial drop off delivery was very smooth. The driver called when he was 30 mins out from my location and was very helpful answering my questions regarding the delivery process. The pickup went about the same. It was quick and only took about 10 mins. It took 9 days from the day of pickup to arrive at the storage (for reference I was moving from Tulsa,Ok to San Antonio, Tx). I scheduled the delivery to my new house for the day after it arrived. It was delivered while I was at work but the placement was where I directed them through the app and the final pickup also happened while I was at work but each time I received a call within the delivery window.

Great experience the 2 drivers that picked up the pods when I was finished were great. Very respectful

Everyone that I spoke with was professional, polite, helpful, that’s what they said they were gonna do, on time,and made my move easier.

We had a very good experience with our POD. They were very efficient with the timing we needed and the ease of use. Wish I knew about them a couple of moves ago!

Very Happy with every detail of this move from Arizona to Virginia

Very happy with my experience. Other than a billing issue, which was taken care of when I called, everything went well. I will definitely recommend to family and friends.

From the first contact to the last, everything went smoothly! Eric G. was a delight to work with. Very knowledgeable, professional, skilled at dealing with the pod and getting it right where I needed it. I didn’t get to talk to the gentleman who picked it up. It was pouring buckets, but he handled it well. All in all, I highly recommend this company.

When we decided to move we reached out to PODs not ever using them in the past. We were pleasantly surprised at how organized the PODs’ move went. You can take care of everything online from scheduling departure PODs and arrival PODs. All PODs went into storage which made it nice that no one was handling our POD content.

The PODS team and drivers were extremely helpful and professional. The online tools were easy to navigate, making our storage and move run very smoothly.

All of the personnel that I dealt with were friendly, professional and on time.

Here's why I will choose PODS again: Every time I called them, it was always a human picking up the phone. Every time I would be greeted and listened to, actually receiving help and solutions that catered specifically to me. Their 'POD' is built better. It is stable, food quality, things don't break inside their POD, if organized properly, they even stay exactly how they were put inside. They always email/call/text you and communicate and maintain transparency, even their drivers while loading and unloading give you a call and put in the effort to make sure they are at your preferred location and ready to help. Lastly, since I moved to another country, and documentation were necessary for this love, they even had a dedicated section for where to download forms and examples of how to maintain your documentation.

In all honesty I couldn't be happier with the communication and the timeliness. Worked out great! Two pods stored for almost three months and delivered as promised when promised.

You always do a wonderful job and I love pods! Thank you so much

From the initial delivery of the pods to the last pickup, the staff always professional and courteous. They paced the pods were asked, showed me how to open and lock them. All deliveries and pickups were done within the timeframe provided.

I have been very happy with the quality of the Pod itself. Well built, sturdy, durable, and clean. Customer Service at the POD company was exceptional. Friendly, professional, and always helpful.

From start to finish we had a wonderful team of POD people

We are very happy with our Pods experience! The price was very fair and the communication was outstanding! We were kept informed every step of the WY. The pod was delivered right on schedule and the driver was great. He called us as requested so we could verify exactly where the pod could be placed since we live in a townhouse development. The pod was very clean and worked well for storing garage items while our floor was having an epoxy finish done. Scheduling the pod pick up was so easy and, again, the communication and driver were both excellent! We highly recommend Pods and will definitely use them again when needed!

They were great-on time, neatly dressed, polite and professional!

Pods was excellent they did what they said they would do

Awesome service from start to finish. We even changed the state that we were delivering to.

Excellent customer service. Delivery of containers was prompt and easy. Driver was very courteous and friendly. Arrived when he said he would be there with the containers. Containers were clean and in good condition. Pickup of containers was within the window provided. Containers were stored and then delivered to my new address within the time frame provided.

Pick up was as promised as well as delivery and second pick up. All items in the pod remained intact and did not appear as they had budged through the entire process. Everything returned in excellent condition.

From start to finish it went smoothly, no complaints whatsoever.

I was very pleased with my move with POD company. The movers they recommended for me to have my items packed and delivered to the final destination was great. They were very efficient and respectful of my needs.

The Pods staff were representative of a stable company that does what it says. The let us know step by step what was going on and what was next. No surprises including the price and times to pick up and deliver.

Very professional attitude from the beginning to the end of the process. Cost was very fair to move my scuba dive shop from Arizona to the Florida keys.

Pods arrived and were picked on schedule. All contents arrived in good shape. Al the personnel I dealt with were knowledgable, courteous and helpful. I will definately use PODs for any future moves.

We were between selling a home and buying a new home for about a month, and needed two large pods and one month storage. Everything from delivery to pick up and storage and redelivery was incredibly simple and they communicated very well on timing windows. The summer special was a great value, and I have been super impressed with all the services provided by pods. I highly recommend them.

Everything went well just a couple of delivery and pick up time changes.

My POD was delivered and picked up promptly and efficiently! The same woman did both. It was fascinating to watch her maneuver the POD. She even took the time to sweep my driveway at pickup.

Totally satisfied, delivery person (Ken?) from your Desert Hot Spgs facility was the best! I believe he said it was a two man operation… kudos to him and his partner!

Scheduling POD delivery, storage and pick up worked very well. Personnel were great to work with both in customer service & POD drivers. No damage to anything stored.

Great experience and a flawless delivery system. Tanisha was fantastic in arranging everything. Could not be happier

Driver was prompt and awesome in his ability to get the POD placed in a difficult pair of positions.

The worst experience dealing with any company I've ever had. The list is endless as to how incompetent the customer service members and the drivers are. Anyone I have dealt with at this company has been awful and have no idea what they're doing or talking about. Will never use them again. I would recommend you to steer clear of using PODS.

I used PODS in the past and have never been disappointed. I like the way that they load and unload the trucks. I had such good luck with them in the past that I used them again when I moved. I had to have Pods store the pod for about a month. Then, they delivered it to my new home. I booked a 20-foot container online and it was an easy experience. The driver had delivered a pod for me previously and he was great. He explained everything clearly and was friendly. I didn't have any questions by the time he left. It was a great service. Pods is a good company and they’re reliable.

Failed to address an issue with breach of contract.

Having a math degree tallied every cost during a verbal discussion. The "offshore" rep came up with $300 more so I asked for itemized email breakdown. This quote was about $7,000 more! In the end it finally came down to $1,000 more than the original quote, still more than initially offered. They use offshore scammers instead of American workers. I would never recommend this company!!!

We're a childcare center. So, we had looked at renting a storage unit. We just couldn't really find one locally that was big enough to do what we needed in the time frame that we needed all the things. We had used PODS before. We were opening two new classrooms at our childcare center, and we needed to get everything out of that space so that we could start the build out. That was our quickest option that we knew would be easy for staff to be able to just move it out of the building instead of having to have my husband there with his truck and extra loading. All we had to do was walk it out the back door straight into the pods. So, that was the easiest solution for us to get it in and out with ease of use.