PODS Reviews

I used PODS for moving and storage. I spoke with their rep over the phone and he communicated very well. He broke down the process and told me how everything was going to work since they will drop the pod off. I needed to load it, pick it up and they were going to store it in a different state. Then, it needed to be dropped off and picked up empty. He also gave a good price and it was ultimately what got me. There were no hidden charges too and I felt comfortable after the initial call.

It was easy and convenient with PODS. We had a 20-day closing and PODS was able to get to us quickly. We had them deliver a storage unit to our old house and then pick it up and send to our new house. We booked them online where we just put in our preferred dates and time. Also, the website was user-friendly and everything was clearly labeled. The container we requested came in great shape and was suitable for our needs. The drivers were very friendly as well. They would call when they were on their way, usually about 30 minutes out, and then ask for any clarification of where we wanted to put the container. I would recommend PODS.

For our move, PODS offered what we were looking for and they were easy to work with. I started booking the pod unit online and concluded the transaction by phone. The reps that I spoke with were excellent. We used the 16-foot container and it was perfect for our moving needs, and there was no problem with water leaking through it. They dropped the pod off and we filled it up. Then they moved and dropped it off at the other location and we unloaded it, and then they took it. The drivers that did the pickup and drop-off were both fine. The only thing, though, was that the PODS website could have been easier to deal with. It didn’t have information easily accessible on the current status of our move when we were going through it and I had to make a few phone calls to get updates on the status. But other than that, everything went fine with our move.

The PODS personnel who answered the phone was very professional and everything was explained in thorough detail. I felt better about some of the answers I got and one of the things that struck me was that I felt like my items were going to be protected. We’re in the middle of monsoon season and the explanation they gave me about the type of protection their containers have made me feel better. The other company was less professional on the phone and that bothered me. I don't always go with the cheapest option and I booked PODS over the phone for pod drop-off, pickup, and move. However, I had to change the container from 8x16 to 8x12 because I moved to a much smaller home and that’s all the room I had.

I needed PODS for short-term storage, about a month. I knew I did not have a house to move to, so there was going to be a need for a storage and I didn’t want to move stuff twice. I had the 16-foot container and couldn’t have done with any smaller. I still had to run a trailer and haul some stuff but had no problem with the pod. The rep I spoke with on the phone was good. He did everything he said he was going to do. I moved at a time when they were busy so it took them an extra day to come and pick up the empty pod. It was over a holiday, 4th of July, so we understood. The drivers for the delivery and pick up of the pods were both very nice and courteous. I enjoyed watching their hardware work. Once everything was said and done, we were pretty good. I would do business with them again if I needed to and I would recommend them.

I was moving and got PODS’ services. I did the booking over the phone and it was easy. I requested for two 16-foot containers and I got brand new ones. I also had good interaction with the drivers who picked them up.

I had a pod that was a 8 by 8 by 16 for storage from PODS. I booked it over the phone and their rep was excellent and friendly. They went the extra mile to give me the information I needed. The container had a wood inner frame with tie up supports throughout it and plastic ceiling that was leak-free. It was also clean and in good condition. I had three different drivers and every single one of them was outstanding. They showed up when they said they were going to, picked up the container, dropped it off and each time, they were right on time. They also have great customer service. Every need that I had was taken care of and answered. I'd recommend PODS to anybody.

We’re moving and I needed to stage my house, so I had to get some things out and then move to the new house. I rented a container from PODS. I have a friend who works there and he recommended the company. I booked them over the phone. Their rep was very awesome, helpful, and professional. She took care of me. With the container I got, everything was intact. The drivers were on time as well. Everything went well with PODS, and everybody from this company was really good.

PODS is a very good company. We could load the pod ourselves, which was very easy and we could do it at our time. We used both their storage and moving services, and I booked over the phone and the experience was excellent. The representative told me when they were going to pick up the pod and when they were going to drop it off. And we kept it for about two months for storage. The pod we got was packed since I did not order the biggest one, but we didn’t have one thing that was broken out of it. I thoroughly liked everything they did and I would highly recommend them.

Somebody broke into the pod when it was on the street the first night. The people on the 800 number was awesome. They answered my questions, and they also took care of the problem. They had to come and replace the locking mechanism on the pod. Fortunately, we hadn’t packed anything yet so we didn’t lose anything. They know what they’re doing, and they were on time when they said they were going to come and pick up the pod. The times I’ve had to go and get access to it has worked out great. It’s been all set up right for me because I had emptied it a couple of times. In the end, I switched from the biggest unit to a smaller one because I didn’t need the big one anymore.

I got the services of PODS for moving and storage. The convenience of having them deliver the pod unit to the area was why I chose PODS. Instead of going to Store It All, where I had to rent a unit and then move my stuff myself, with PODS they can deliver the pod and then I can have them move it at my own convenience. Booking the pod online was very easy, convenient, and secure. The only thing was that the different types of storage units were all the same price and I didn’t understand that.

My daughter had a pod when she moved and I love the idea that they could just bring it to my house. I am single, I’m moving all by myself. With PODS, I could fill the container in my place. After I booked it online, I called to confirm with our local one to make sure that everything was on track and I ended up always talking to the person here from them on. Andie was a great gal. I had PODS deliver a pod, store it, redeliver and pick it up. I moved but I needed it stored from February to July. I got the 16-foot pod and it was huge. It was clean and it was big enough to put all my stuff in. I still had a few things that I had to store somewhere else so it worked out perfectly.

PODS moved me from New York to North Carolina. I used them before. I'm a USAA member plus I'm retired military so we have PODS on our site and I got a real discount They're great. I knew I was buying new furniture when I got North Carolina and I got one of their large pods. The one they brought up was brand new. I loaded it up, maybe three-quarters full, and they picked it up. I hired a couple of locals that also moved here. The pod was picked it up then was moved down for storage here in North Carolina. When the new house was ready, I had PODS drop it off and everything was smooth. The people were personable, they were right on time when they said they would be, and were efficient and quick. The drivers that showed up were really nice and friendly too.

I've seen PODS in commercials and they seemed to meet my needs. Using them also seemed easy and efficient. I started the process of booking for storage online, then I called to ask questions. They only offered two container sizes and I got the biggest one they have. The guy who picked up the storage box was very nice and got it done really quickly. PODS was wonderful all around. They were friendly and they provided great service.

I had a very positive experience with PODS. I used them for storage and I would use them again. I was moving my mother’s home, so I had to go through the stuff slowly and I couldn’t hire a mover to come in and do that. My husband booked PODS over the phone and the interactions we’ve had with their reps had always been good. We got the big container and it was perfect, sturdy and secure. The driver was very nice as well, and the delivery went great. I’d recommend PODS. They allowed me the time to do things the way I wanted to. And because my husband was good at packing, the service worked out very well.

I hired PODS to move my belongings from Nashville, TN to Kansas City, MO. Everything on the Nashville end of things went smoothly and as anticipated. I felt good about my decision to used PODS. Then the experience began to unravel. I received an email notifying me that delivery was going to 3 days late. I contacted PODS online representative and asked if I would have 3 additional days to unload, because of the delay in delivery. This courtesy was denied to me. Still, I could work around this. The worst was yet to come.

I came across PODS on the web and we went with them for moving and storage. We live in a remote area so some of the other companies aren't available up here. We had PODS drop a pod unit off here and wait to load it, then they picked it up and stored it, and then we had it delivered to Bakersfield. I started out trying to book with them online but I couldn't do that because of where we live, so the booking wound up being done over the phone. We got a 16-foot container that had tie downs and was really nice. It was the largest container they had, but I could have used a bigger one because I had no room to handle two units since we live on a hill. But the container we got worked out because we didn't have the whole house to move since we had already moved a lot of our things on our own with my two trailers.

I needed service for storage and moving and I got PODS because of their prices plus the recommendation by a friend. The online booking was easy. I used two of the big containers and they were clean. One was used but both are in good condition. The first driver who dropped the first container may not be clear where he'd put it and didn’t want to move it to the right spot. So the second driver had to move the first container so that they would accommodate the second. They had to call the supervisor and then move the first one. But other than that, the drivers were okay. I called customer service one time to reschedule and they were good. It has been a very positive experience with PODS.

I was moving, so I needed a pod. I talked to U-Haul, and I didn’t like what they were offering. My brother was also moving, and he couldn’t say negative things about PODS. So, I booked PODS over the phone, and got the largest one, which was a big empty container. However, the sliding lock was very hard to use. But the company was just great to deal with. I talked to a few of the representatives and the one who booked it was very friendly and articulate. I was starting to get nervous about the placement so I called a couple more times and they set me at ease. The driver who dropped off was very polite. Everything was easy and gave me peace of mind. The customer service side of PODS is just unbelievable.

I've used PODS before when I moved from Pennsylvania to Florida four years ago. I was satisfied then and I'm still satisfied now when I moved from Florida to North Carolina. I start booking online, and then they usually tell me I have to call them so I do that. Working with the rep was great. I packed my stuff at my end and then I hired HireAHelper through PODS, and they came out and they unpacked it. I ordered the 16-foot pod. It was clean and it did the trick. Everything was packed and packed tightly in it, but I don’t know where they stored it. Something was dripping in it and some of the things had some residue that came through. It was something dark and brown. I don’t know what it was and how it got in. I had it in different places inside the container. But all of the drivers were great. I would recommend PODS, but there should be some kind of reward program for people who used them more than once.

I used PODS before because of their reputation and the ease of signing up for their service. The company was recommended as well. I had to book the move over the phone because of it being across the country and that was super easy. The woman who took my order was extremely helpful, pleasant, and it was great customer service all in all. I used one little pod for storage but mostly, for shipping across the country. At both locations, every time I dropped off and picked up, the drivers made sure that things went smoothly, making sure that my things were secure and the pod was in the right place. They did a great job and they were on time, super helpful and friendly. Their rep messaged me twice to check to follow-up too. Overall, PODS was professional and efficient.

PODS gave me a military discount for a storage service. I started booking the service online and then I finished it over the phone. I was disappointed because they only gave me a discount for the first month and then it went to full price after that. I asked why and their representative was oblivious. It was $159 a month and I had to pay for the container to be delivered but I don’t think I had to pay for it to be picked up. Things were a little fishy with her.

I had a friend who used PODS once and said they had a good experience. We were moving just 20 minutes off the road and so we were in a huge hurry to use PODS. We booked online and it was easy. The drivers called me 30 minutes before pick-up and delivery. I didn't get to talk with any of them in person, but they were prompt.

The representatives at PODS were great every time I called them. Also, the drivers were good and I was pleased with them. I got one container and then I realized I needed a second one. The drivers put the containers right where I wanted them. I also got a follow up call and the customer service handled my situation. Overall PODS was good to do business with and I would use them again.

We were helping our daughter move. We have seen PODS around where we live and they seemed like an option. My daughter also didn't have a lot of stuff to move and PODS seemed the easiest and most economical way to move her things. I then looked up their information online, submitted something and then I talked to somebody over the phone. What the rep told me was accurate and the interaction has been good. We got the biggest pod and the things fit well in it. We had the pod delivered to us in Miami Springs then it was shipped to Austin, Texas and stored there for about a month. The driver who picked up the pod was very nice. I called them to make arrangements for us to pick the things out of the pod. We then unloaded it from the storage facility in Austin. I would recommend PODS to other people because my experience with them has been very good.

I was relocating out of the area and there was a gap in between the moving so I used PODS. It seemed like the best option because they were able to store everything indoors. I booked over the phone because I had a lot of questions and I got two 12-foot containers. Everybody was friendly and everything was explained good. Everything went smoothly and it was an overall good experience. It was easy and everything that they said was going to happen, happened.

I had to have my stuff stored and I was either going to move it myself and find a storage company then move it again or just call PODS. I started my booking with PODS online but finished up the booking over the phone. Their people were very knowledgeable and friendly and I enjoyed working with them. I got a 12-foot container that looked like a box. I'm an amazing packer and I got everything in there except for a few things that were going to go in the garage anyway. But I would suggest that most everybody is going to want a 16-foot pod because it was tight. Both the drivers were very friendly, courteous and did an amazing job. I love the little PODzilla and I asked the driver who brought the pod to my new house if I could drive the PODzilla the next time he came to pick it up. He said yes and he'd sit in the truck and I can drive it. Unfortunately, I wasn’t there but it was a great thought. I really want one of those PODzillas for Christmas.

When we needed storage for 5 years, PODS was the first company that came to mind. My interactions with the reps were beautiful and excellent. I booked one of the smaller containers, an 8-foot one, which was perfect for what we needed. It was easier for me to book it over the phone because I was in one state when my sister died, then I went to another state to pick up her clothes and things. The pod unit we got was secure and did not have water, and everything was fine with it.

I went online, booked the large container with PODS and their website was easy to navigate. Their driver needed directions for my address and was courteous of my property. Everything was fine and very workable for me. I used the pod for storage and moving and I would use PODS again.

We had summer camp and PODS provided storage service for our materials that were at an off-site location. We've used them in the past for different events. We booked online, and the experience has been simple and painless. There was adequate information in order to inform PODS where I wanted the specific pod located. Originally, I wanted a smaller container, but when dealing with 75 plus kids, all the summer camp equipment and lost and found items, their 12-foot pod definitely was adequate enough for what we needed.

PODS stored a container for us a couple of years ago. Their reps delivered and did well with that. It was all good and overall, they did a fine service.

We used PODS for their moving services. I tend to go to the brands that I know and they were the one that I was most familiar with. I've also seen their pods around, where the people have put stuff in them and they looked high quality. I called in to book the service because there were questions I wanted to ask. The customer service reps were very nice and helpful. I got the largest size pod. And then, down the road, I thought about getting another small one. And so, I called back and I could never get an answer on what it would cost me. I get people telling me their computers are not working and everything's down and all kinds of problems, and they’d call back but they never did. So, that was very bad follow through.

Because of their cost, I booked a 16-foot storage from PODS online. It was pretty easy and convenient. The driver was on time and courteous. However, few of my things were damaged because the container leaked. Other than that, it was a good experience.

PODS allowed me to be able to move everything without me having to be there for it. I got a 16-foot container and it was clean. The rep was excellent and very helpful in every way. And then the driver called me when they were coming but he didn't seem to understand some basic street addresses. It was odd but it wasn't a big deal and it was funny to me.

Ordered from PODS a couple of years ago and then it was finally delivered at a different address. The materials that were in the pod survived. While we weren’t expecting it to be climate controlled and I don’t see evidence that things became bug infested. They did what they said they were going to do and we were perfectly satisfied.

We were doing some remodeling and had to take certain things out of the house. My colleague Richard did his little research on things and went with whatever he read was the best company which was PODS. He called them on the phone and we got the small container. It was the customer's things that went in there. So far, we've had two experiences with PODS for storage on site for a little while and we got no complaints from the customers we used them with. Everything went well and I'm sure we'll use the same company if we have to do it again. We go on what the customer says and if they're happy then we're happy.

My mom and I were in the process of moving so we both used PODS' services. I like the services they offer and I did the booking online, then I called to make sure. The reps were extremely helpful and although there was one small issue, that was resolved quickly. I got the 7-foot pod and my mom got the 16-foot one. For me, it was the perfect size, but my mom didn't calculate and hers was a little too big. She thought she had much more stuff than I did but that wasn’t the case.

In 2008 we moved temporarily from Kansas to Texas. We ordered two pods which were delivered and picked up on time, so far great service. In 2009 we moved back to Kansas. Our two pods had remained in their storage facility north of DFW the entire time. When we opened the containers, mice (about 5) scampered out, and we found a half dozen dead mice in each container. We immediately called Pods to report the incident. We took pictures of every damaged item. We followed their instructions and were told we would be taken care of. They were very nice about it all at first. I am a historian and have hundreds of books. At least 150 books had been chewed on, crapped on and destroyed by the mice. In addition three couches were also crapped on and chewed up, along with bedding, household items, an expensive sewing machine was filled with mice crap and urine. Nearly 30% of our goods were destroyed by mice crap, urine and chewed up.

PODS was recommended by a friend and I used them for a storage unit at my house. I booked it over the phone and got a standard size container. When the driver picked it up, I wasn't home but he was timely because when I came back, the container was gone.

I had to get stuff out of one house before I could put them in to another house, so I booked PODS over the phone for their moving and storage services. The booking process was easy and the reps I spoke with did a great job. I chose a big pod and the driver who made the drop off was very nice. He put the container right where I wanted it to be. The container was great and very clean too. I had to keep it in the bad part of town and no one messed with it. So, I was very excited. Everything went exactly as PODS said it was going to happen.

We had to move out of one house before the other house was ready so we needed storage and moving services. The PODS website was very easy to navigate and the sales representatives I talked to were great. They responded really well online and over the phone. I added a pod at the last minute and the rep I talked to checked if I was sure that I wanted another pod. She also told me I could cancel it within 24 hours and was very courteous. Working with her was easy.and she was really good

I needed a container for both on site moving and storage. I got in touch with PODS because of word of mouth referrals from people who have used them and said it was easy. So I booked a pod online and found their website really easy to navigate. I got the 16-foot container and what made me super surprised was I kept the pod out in my driveway for about a month as I was working in construction but my belongings smelled fresh and the same. They called when they dropped off the pod, picked it up and delivered it, then picked it up again. The whole process was seamless. But I had problems getting the container unloaded as the time was expiring so I called them to reschedule the pickup. The next month has already started by then and they ended up charging me for an extra month even though they picked up the pod the day after. But that's the only pick up day that was available so I called them and they reimbursed me.

PODS is a great service and my experience was fantastic. It's a little expensive, but you get what you pay for. I got them for storage because there was going to be a lapse in time between the house was sold and when I was able to move in since I had renters in here and had to wait until school was out and then do a bunch of renovations. PODS' reps were informative. I ended up with two of the 16-footer pods and they weren't big enough, so I ended up filling a 17-foot truck after I was done and put that into a temporary storage down here. Then they brought them to my house and loaded them and have them picked up.

I packed out of a house, required a temporary storage and I didn't want to move twice so I hired PODS. I was trying to book online but I didn't get to where I wanted to go so I picked up the phone and talked to someone. Their customer service reps were really good and the driver that came out was professional and perfect. The container I got was a size 16 but I could use a bigger one. I'm constructing a house and that caused a lot of grief with sub-contractors. But getting the service from PODS was the least antagonizing process in my move here because it was so simple.

I needed both a moving and storage service and went with PODS for its cost convenience. I went online, they called me back and we worked out details. They did a good job and I'm satisfied. I had to get two big containers 'cause of the size of my house. The drivers were good and they knew what they were doing in the job. I was very happy with the service.

I needed a pod for moving and temporary storage and my realtor suggested I use PODS. I called to initially start booking and it went great. I went with a small container but when the delivery driver came to deliver it, they were out of small containers so I ended up with the next size up, which was fine. He was really nice. I really enjoyed my experience and if I ever have to move again, I'll be using PODS again.

There was someone local, but PODS had the largest container, which is what I got. It was sturdy and clean and it served its purpose. The only thing that I did not like was the driver for the final pick up for the last two pods. There were a few dust debris on the bottom of it. He swept it and put all the trash in my driveway. I did not like that. He could have told me and I would have come and got the debris. Other than that, the drivers were very friendly and they went out of their way to please and help me. The experience with PODS was easy.

I've used PODS before and I recently used them again for their storage service. I booked online and it was pretty easy to get the estimates and then confirm the order. I requested for a 16-foot container and the person who dropped it off was very nice. I have already recommended PODS. It was exactly what we needed and it met all of our expectations.

I had a pod on my parking lot for three years. PODS dropped it off, they picked it up and I paid every month for it. I picked up the phone and said I'd like to have the pod picked up on a certain date. They checked their schedule and gave me a date. I got a 16 feet pod which was the correct size for my needs. It was a very simple transaction.

I needed to store my furniture and I went with PODS since it was convenient. I booked over the phone and interacting with the rep was great. I got a size 12 container which I felt was enough room. The driver was also great. It was a fine experience overall.

We have used PODS to store some of our furniture until we moved into our new home. We booked them on the phone and online and it was a great experience. The PODS representative did a good job as he coached us through everything. We got two 16-feet containers because we had so much stuff. These containers were good and we did not have a problem with them. The driver who picked up and dropped off my containers was courteous and a real professional. He was on time and he knew how things worked.

We chose PODS out of convenience and it worked out so well for us. It was nice that all the stuff was going to be moved from one location to the next. That was a big plus for us. We requested for the big container and we had plenty of room. We officially booked it online but we spoke with PODS on the phone for a bit beforehand to get more information. The driver was very helpful and told us how everything was going to happen so it was all good and very pleasant. It was great that everything was still perfectly in place when we opened the container at the second location. Overall, we were very pleased. It was a wonderful and easy experience.

We used PODS the previous year and when I needed a little bit of storage and mostly moving the pod from point A to point B, we used them again. Price-wise PODS was more expensive than some of the other companies we have talked with but we chose them still because the pod could be there for days and we could fill it at our speed. We had two of the 16-foot container. With this experience though, there was some frustration. It took almost weeks to get a quote. Last time it was very straightforward and it was fine. Other than that, the drivers were pleasant and efficient. PODS worked and it was a pleasant experience on the whole.

We did a remodel on our house and we had to put stuff that was in the garage into something where we still had access to tools and stuff. I needed storage services and PODS allowed me to have the pod and keep it at my house. I called to book a pod and their reps were fine. They told me the prices and when they could deliver it. We had their largest pod that was at least 16-foot deep here for almost two years. Their drivers were great too. We had the pod in the yard for a while and when we had a driveway put in, they moved it there. Overall, PODS was super convenient.

I needed a pod for moving and I booked with PODS over the phone. I had to sell all my furniture and I requested a 16-foot container, which was the largest. However, there was a charge on my credit card that showed up after the pickup date and it didn't show if it was a credit or a debit. I called about it and they said it was a credit and that they credited me back too much money and then they turn around and undid the credit and re-billed me for another amount. The representative was over talking me and didn’t seem to want me to speak to anybody to include her, so our interaction wasn't favorable.

I needed a container and I liked that PODS brought the container out to you. I booked with them over the phone and their reps were all positive. I requested their 16-foot container although I would have liked something bigger. That was the biggest size they had though. Their drivers were courteous and professional and they were on time. Overall, it was a convenient experience and PODS was easy to deal with.

We had a storage unit dropped off to load. And then it was held at a storage unit and redelivered. Because we needed storage and PODS was cheaper than a moving truck, we booked them. I got a 16-foot container which was not the correct size for my needs. It was my fault, though, because PODS suggested that we get more. The drivers were excellent and super helpful. They also seem really knowledgeable about permits and street placements. However, the people on the phone weren’t as helpful. One thing that they did is to look up Google images around the home and then told us where we should place the container. I told them that I wanted to place it in a certain way, but they argued. When the drivers came, they said, "Oh, sure. We'll do it the way you want it." They were awesome.

We needed some storage for our furniture while we were doing our floors. PODS is predominantly seen in our area here. Also, two people recommended PODS to us when we were telling them about doing our floors. It was the only way to be able to get as much out of the house, so we can redo the floors without any hassle. My wife booked with them online but she talked to their reps once on the phone to get some clarifications. They are very knowledgeable and answered the question quickly.

I used PODS for moving and storage. I'm a military wife for 30 years and I am fully aware of what a move entails. I was told that with PODS, the move would be quick and painless. So, I went with what was suggested at the time and it worked out fine for me. I called them over the telephone and then, the follow up until I picked everything up, was done online. There was some lack of communication though. The Florida office was very helpful but I was told that I would get a reminder and a confirmation email or a call, which I never received. But they did have my pod out the day that I picked everything up.

We had a major move 18 years ago and it was paid by the company that my husband worked for. It was $20,000 then so I figured, it wasn’t any cheaper these days. My realtor suggested PODS because it was easy and much cheaper. Plus, she knows other people who have used them. We requested three of the large ones to begin with and then the helpers were saying we’re not going to fill up the big ones again so, we got a small one which was a mistake because we would have filled up the big one. We ended up having to get a small UL truck to finish it up. But we probably would have gone over on the third big pod too. My neighbors were happy I gave a lot of stuff away.

I cannot seem to get a straight answer on anything when I contact PODS. Every time I call I have to wait with annoying hold music to talk to someone only to be told they can't help me and I need to be transferred to another department to wait with annoying hold music again and be told they cant help me. It's like Dante's outer circle. They give you the runaround and no one follows up or actually cares about helping you. Every time I call I get a different answer on everything. I feel like I'm on a game show to measure the capacity of human frustration.

First, I asked them to take the deposit and 1st months rent on my payday 8/25 and they took it a day early 8/24. I called immediately and canceled the order on 8/24. Was told the credit was based on my bank for the credit to be issued. Called my bank and said that the holding funds would be credited back on 3rd business day 8/29. On 8/27 the funds cleared my bank. I waited for the 3rd business day to make sure I gave the bank time to process. Called PODS 4th business day 8/30 to ask why the money hasn't been credited. They did not process my credit of $291 until 4 days later 8/28 and said it will be 3-5 business days from that date. I am trying to move and found a more cost effective way to move and you are holding my money making it very difficult for me to move. Not happy at all!!! To be clear the reps were very helpful and kind, but the company process is horrible.

When I first started, PODS was the only company I knew about. I called them up and started with a sales rep. Their reps are great, helpful and they accommodate my schedule. This time, I needed some extra storage for my prom season and booked a 16-foot pod, the biggest they have. I would've liked to have a bigger one, but I'm in a retail store and I can't take up much more than a parking space. But it would be great if they had a big double decker. Also, they're starting to change over and make newer units which aren't quite as nice or as roomy as the older units. I like their wooden containers where it's a little bit lighter inside, but that's a long term thing for my needs.

The initial drop-off and pick up went smoothly, but after that it was a total nightmare. My PODS was supposed to be delivered between 10:30am and 1:30pm - I waited all day long and the guy didn't arrive until 4pm. Then the driver said he couldn't get the PODS into the parking lot because there was a low tree limb blocking his way. (It wasn't really THAT low; I honestly think he could have cleared the limb if he tried but he wouldn't even try, despite my asking him to give it a go). Then I said we could drop it on the street instead. I stepped away for just a moment to call the landlord to make sure it was okay that we put the PODS on the street. In that moment the driver took off, and called me a few minutes later saying he would tell his boss at the warehouse to make a note to come back and try again tomorrow.

We had sold our previous house and we were waiting on our house to be built. I asked people on Facebook if they had used PODS, what they felt about it and how it worked for them. The answers were all positive, which became a factor why I chose PODS. The price was a factor as well. I started to book them online, but I called because I had some questions. They then took care of the rest on the phone. Both experiences were great and the people on the phone, every time I called, were very helpful. They worked out the best deals for us and explained everything to us.

We sold our house before we bought our new one so we had to rent out-of-state. For this particular move, PODS was the best and cheapest option. It was the perfect solution since other moving companies do not have storage units and I had to get and pay a separate company for the facility. So I called them to book the service. It had to be over the phone because it was an out-of-state move. Booking was fine, but I had an issue with the billing part since it wasn't predictable. Even though you knew how much it was going to cost at the end of the day, you never knew what was going to be taken out, when it was going to be taken out and why it was being taken out for that particular moment. I also got two pods for my brother and he got charged twice. It took him a couple of days just to get the money back into his account.

We rented a container from PODS to be in our driveway for about a month while we were cleaning out a damaged shed. We chose them because my neighbor was and still using one and I had seen the advertisement, done some research and liked the idea that it would just be right there on my driveway. I booked it online and requested for the largest one which was fantastic. It was clean and seemed to be well-maintained. The driver's courtesy and professionalism was incredible. He was the one who picked up the container and was careful not to cause any damage because it was a tight space. It's the driveway and the pod was on one side and our house was on the other. Overall, their customer service was great.

We’ve been with PODS for years and have booked with them online and over the phone. If you remember your password, online works good. But sometimes, talking to a person on the phone seems like they could see what the availability is and I could tell that they’re looking into their computer. We got the 16-foot container and it was fine. PODS' drivers had been nice. Kudos to them. PODS should give them some merit award. The guy who came to drop the container off was very knowledgeable and it was neat how the container was lifted up off the truck and moved into position. It was 103 degrees and the guy was doing all the stuff so I was very much amazed.

I was closing an office and I had to clear it out because somebody else was coming in. I needed a storage unit to put stuff in and PODS appealed to me. I booked the unit over the phone and the 7-foot container that I got was fine for me. Everybody that I had contact with was great. The reps were so nice and the drivers were wonderful. I had a very good experience overall with PODS and their people were terrific, but the only thing was that the dispatchers screwed up in sending the driver with the loaded pod to the office when I wanted to unload it at my residential address. Fortunately, he had to drive by me at the residence to get to the office, so I phoned him and told him to turn around and come back, and he did.

I went online to find PODS and booked through customer service. I had three different drivers and all of them were super. They called before they got here and put the pod where I wanted it. It was great and on time. I had them deliver, pick up and deliver to another location. I had more junk than I knew I had and the container I got was too small, but it was the largest one they had.

I used PODS for storage since their setup was convenient and the price was perfect. I booked online for a 16' container and it's clean but a little banged up on the outside. The driver was professional and really courteous. One thing I haven't followed up with was that we had the PODS picked up in early June and then we got charged for July. It might be because it was a minimum of four months. But other than that, my experience has been very easy and I would use them again when I need to or for other people.

We needed temporary storage and PODS was something we saw in the neighborhood. We booked online and their website was easy to use. We got the 16-foot metal container with the corrugated roof and a roll up door. It was easy experience-wise and they picked up when they said they would be there. Their customer service also called and asked about the experience we had.

I had used PODS twice and I felt good about the service that I got. With my recent experience, my situation was a little complicated so I had to both call and do an online reservation for moving and storing. I had to have a pick up, store it, and then deliver it at a later date. When you're online, it's not as tricky to see and pick them both and this one goes to that one. Then you have to call later and have it delivered to a new location which I don't know because I haven't found a house yet. In our case, our house was waiting to get ready, so we moved into a temporary place until the pod came. Until our house became available, then they had it delivered to the house. Everything went pretty smoothly.

We had to move quickly because somebody wanted to buy our home. My daughter and son-in-law in Arcadia had used PODS before when their home caught fire and they told me that I needed to call PODS because the company stores things in a secure storage facility. I contacted PODS in Sarasota and I booked with them over the phone because I needed somebody to walk me through what I needed. I’m really old and I was afraid that I might push the wrong button and probably get six units if I booked online. The rep I spoke with was absolutely great. He was very patient and gave me all kinds of options for movers. We have very valuable antiques and I was really concerned, but he told me that they would be fine in the pod. I called them back twice because my children had asked me questions that I forgot to ask them and everybody that I talked to there was great. We got two of their biggest containers.

PODS had really good rates and they were available in the areas where I was and where I wanted to be. I also like the fact that the pods stayed level and how they handle the pods. When I tried to go online to do things, it was always a little bit confusing. Evidently, you can do some things online and you can’t do some things online. Trying to figure that out, I just went offline and called them up. I booked over the phone and it was fabulous. I talked to a woman in Florida and she was so helpful and had all the information for me. It was always a pleasure talking to the people that they had. The online thing just wasn't A1 but the people were and so I’d much rather call and talk to somebody. That way they can answer all my questions and I'm sure it actually did what I wanted it to do instead of punching a button.

PODS was convenient. Our house was flooded, so while it was being repaired, we rented two of their pods where we kept our furniture. The company that was doing the house rented a 16-foot long container, but it was not enough for our furniture. We ordered a second one and they're quick to respond. It wasn't enough too but I needed to have control of the environment. The drivers did a really good job.

I was very happy with my experience with PODS and I’d definitely recommend them. I looked at moving people but I heard bad things about moving companies and I don't like that so we went with PODS. We booked online and it was very good. I had a 16 foot pod, which was sturdy and has fit my needs. I had to keep changing the dates with my move and the representatives were very accommodating to what I needed. Also, my son was happy with the driver who picked up the container.

We had a single POD, a 16-foot container, that we put stuff in to move. I booked it online and it was an easy process. We got a quote from PODS and it was satisfactory, so we just booked it from that. The only thing we had to change was the date to have the container moved and we found that out a few days before. We called PODS up and they moved it on the different date. They had the address but a couple of numbers were inverted. That was taken cared of and everything worked beautifully. The container was clean and the door works perfectly. I was able to lock it up. We had it in our driveway at the old house, loaded it up and moved it over here. It was wonderful and we were very pleased with the service. We have recommended them to a couple of friends who were contemplating on moving.

I used PODS before and I used their pod again this time for a move. The plans changed quite rapidly within the move so I had to order the temporary storage. I called in to book them and I had an excellent experience with their rep Mike from Clearwater, Florida. I also had very good interactions with their drivers.

We had a good experience with PODS. Everything they did was perfect. We like the concept and the three drivers who brought the pods and dropped them. The drivers were excellent. They came at the time they were supposed to come. They can only come here on Wednesdays and so we had a little delay but we were happy with the whole process. They all did a great job and would recommend them to anybody that we know moving.

I booked PODS over the phone. We needed them to pick up furniture and move it from one destination to another. Their drivers were very helpful. They showed up when they were supposed to show up. We did most of the loading but they did a good job of placing it conveniently for us. When we were done, they picked it up when they were supposed to and took it to the new house. However, we had a little glitch because it needed to be picked up quicker than they could schedule. They went ahead and charged us but then they refunded because it was a scheduling problem. It wasn't anything that we had not been able to do. They just couldn’t schedule it quick enough but they picked it up and took it away and it was fine.

Do NOT pay for AM DELIVERY! It is a rip off! Paid $100 for AM delivery. Suppose to deliver by 11 AM, NOT! Still have not received my refund. They NEVER deliver within the estimate time. Keep changing without notifying you. Very very stressful!

I rescheduled my delivery online over one week in advance. The evening before my old delivery date, I received an automated call at 6:30PM notifying me that container would be delivered the next day. I called to confirm the re-schedule that I had done online. Customer service rep required a $100 fee to reschedule since it was after 4PM (a very convenient policy when delivery notifications are sent at 6:30PM). Maybe next time I'll just rent a storage unit and moving truck for a similar cost.

I rented a pod when we moved and going with PODS was super convenient. It was very easy setting it up and they were extremely helpful. They were prompt and on time for pickup and delivery. And I had zero problems. Though I was surprised at how small their medium container was once it arrived, I went with it. I like the company a lot and will recommend them.

We had used PODS before and had a good experience so we used them again, for storage this time, and booking online was easy. The driver who picked up the container was nice, professional, and friendly. Then, I got an email from their customer service as a follow-up. We had a very positive experience with PODS and we would definitely use them again if we need them.

I was in a hotel for about two months while waiting for my house to be finished, and I used PODS' service. I've also used them before and it’s been good. I booked with them online and it was pretty easy. I chose their biggest container but I should have gotten more. I ended up having to get a storage unit also. PODS is great and I would use them again.

We used PODS for moving and storage service. I booked over the phone and chose the largest container they have. Their drivers were very nice. We also used another moving company because we had more stuff to move and I would use PODS over this moving company anytime. The moving company was horrid. PODS is easy to use and a good company.

PODS moved us from Syracuse, New York to Myrtle Beach, South Carolina with an eight by eight container. We liked the ease of us not having to drive or transport anything. We were downsizing so we didn't have to bring that much with us. I called PODS and the representative I spoke to was fantastic. Their drivers were very friendly and professional, too. I would recommend PODS highly, especially if it's the right size for anybody.

I was moving from San Diego to Seattle. I initially started with another company and the container was just too large to come into my driveway. So I went with PODS because of their pricing and the sizes available. The one that I got at 7 feet was just the right size pod. I initially booked by phone and then monitored it online. The driver was good and very nice and their customer service was excellent. They were very accommodating. Overall, it was a very pleasant experience. I like it and I would recommend it.

I was moving and booked PODS over the phone because it was long distance. I had two of the 16-foot containers and had four drivers picking it up. They were nice, friendly, and concerned about where I wanted the containers. They were also on time and always called 20 minutes before they arrive. It was a really good service.

I was moving and needed to rent the pod through the month. I saw PODS and somebody from work told me about what it was. I called in to book and my interaction with their rep was fine. The drivers who picked up and dropped the container were friendly and explained things to me. Everything went smooth and everything went just as I planned it. I’d recommend PODS to a friend.

We moved into a new house and I had a friend who referred me to PODS. I used their storage and moving services and they made the move painless. Their site was user-friendly and I booked a size 12 container. The drivers were good and put the container where I wanted it. My only concern was that we had to store it outside for a bit and I was worried about the rain, but that ended up not being a problem.

PODS is the one I always see in the neighborhood that other people use and I used them to store furniture for two years.

I had both moving and storage services from PODS. We knew we were going to have our stuff in storage and I understood that PODS was in a climate-controlled warehouse. I booked over the phone and they were awesome. They were very clear and they took care of us. We got two 16-foot containers from them and those worked well and the size was perfect. We originally ordered three then decided that we were also going to get a storage unit so that we had super easy access to some of the things we wanted to get to. The carrier driver did a great job getting the containers where they needed to be as well. The pods were safe and everything came back to us in good shape. I recommend PODS. Everything was simple and easy.

We moved from AZ back to MN and used a POD as it was less expensive than a moving company. We used United Van Lines on our move from MN to AZ and never had as much as a scratch! We hired PODS recommended movers to load the POD, and they did a great job. After it left the driveway, they either tossed the POD around like a rag doll, or, they dropped it! When it finally was delivered (that was another issue - we sat in an empty house because they didn't have enough drivers to make deliveries until they recruited some from the East Coast!), the company we hired to unload it couldn't believe the condition of the boxes!

I needed storage and PODS has a temporary container that's movable from my house to the new location. I looked online first and then preferred to speak to people. It was a fine experience all in all. It was a little expensive every month but it did the trick, so everything is good.

I was living in two places and I sold one house so I wanted to move what I wanted to keep to the other house. However, I didn’t want to mess with an estimated weight and then changing that so I thought I’ll just get a pod. I didn’t have a whole household to move and working with PODS seemed like a really simple way to do it. I originally booked over the phone but I had one bad experience with it. It wasn’t made very clear to me that the estimate could change if I didn’t book right then, and when I called back, it was $800 more. I was a little irritated at first and almost didn’t do it, but I thought it was the easiest way and so I went ahead.

I had PODS stored things, from my old apartment down in Grove City, at the facility. And then I had them delivered here in my apartment complex a few weeks ago. I booked them online and it couldn’t have been any simpler. PODS was totally transparent, so they explained the quote pricing. I got the 16-foot container. It was sturdy and well-protected. PODS was also excellent with communication. Whether they were coming to my old apartment or new place, they’d let me know the time frame they’re going to be here.

PODS is easy to access and they knew how to pack stuff efficiently. I booked online for a moving service and got the correct pod size I needed. The drivers were very good, especially the guy who delivered. He talked to me about where to put the pod and made sure there were no sprinklers in the house. Their process was solid and their product and service are great. It was a good experience.

We were moving and so we had PODS come and get stuff and then store it for us. We booked over the phone and the representatives were really helpful. We had three of the biggest containers and then one of the next smaller ones. The drivers were really great. They let us stay and watch how they do it, which was really cool. Overall, it was a really easy way to get our stuff moved.

When the guy came to bring our PODS he was very professional and patient in explaining to us exactly the limitations. He was also very helpful in helping us figure out the best location to put it on our property. We booked a large container and it was fairly clean. We intended to move and filled it up but we ended up not moving so I unpacked it and they came and got it. I mentioned to the gentleman who came to pick it up that I was charged the payment for what would have been the next month and he was very helpful in providing me the number of a local person to call who could help get that remedied. The only difficulty I had was that it took me three calls to get that refunded and that was a little bit frustrating. But the woman that I talked to in accounting was very helpful.

PODS was the name that came to my mind when I was thinking of getting services for moving and storage, so I booked with them over the phone. The rep I spoke with was helpful and courteous. I had a number of questions at the time about how the whole pickup and drop-off worked and the length of storage, and we had a pleasant conversation. I got their largest pods unit, the 16-foot container, and had it dropped off at our old house. Everything fit almost perfectly.

I used PODS a few years prior and had a good experience, so I used them again. Recently we ordered a pod for storage 'cause we were moving. The pod was in fine condition and my husband said the driver he dealt with was very nice. When we finally got the pod picked up, someone called and asked me about the experience. He was a local guy who was very friendly. Just about everyone I've ever talked to was very nice. Overall, it was easy to book and deal with PODS as far as the pick-ups and drop-offs. They were very helpful.

I rented two pods units from PODS for moving and storing, and I had things in there for about a year and a half. I liked the flexibility of their service and being able to pack myself. I did the booking mostly online. I got two 16-footers and the size was perfect. The drivers were great and very courteous. The containers ended up being placed in the right direction, with the door pointing the right way, and that was very good. I didn't anticipate using the units that long and I expected either mice getting in or something bad happening, but nothing like that happened. Everything was great.

I got in touch with PODS online and got their information there. I got the 16 x 8 container, had it delivered to my home and then transferred over to California from Oregon. The drivers called beforehand and they arrived within a reasonable time. There was only one hang-up about one of the forms. I had to fill out a Gypsy Moth form which California requires and I could not answer the thing online. That was aggravating and annoying. I had to get it mailed to me but everything else was fine and had worked perfectly. The service itself was great and they have a fantastic system set up with the way they come in odd places and the way the machinery works. I was very happy with PODS and I would recommend them to other people.

I was moving to a place where I didn’t have a house, so I couldn’t use a regular moving van service because then I would have had to buy a storage place. PODS was easier and I had another friend who used the service for the same type of cross-country move and had a really good experience. I was there and saw them deliver and pick it up, so I felt good about it. I originally booked PODS on the phone and they came and delivered a pod that perfectly fit our needs. It was clean and I was a little concerned because it wasn't a strong metal side but when I saw how they lifted and moved it and that there wasn't a lot of dropping, I wasn’t worried. It seemed sturdy and they stored it for about four months and delivered it to my new home cross country.

We already had previous experience with PODS and we needed their service again for the remodelling of a storage shed. Booking online with them was good and the price quoting was fair and accurate. The container fitted everything comfortably. We had excellent interactions with the driver who picked up the container and PODS had great service.

I’ve used PODS before and we used their service again for moving. I had a nice experience with their customer service team and got a 16-foot container. The driver was on time, very polite and helpful. PODS is the best way to go. If anybody wants an easy way out then they should take to PODS.

Two years ago, I needed a storage container and I booked one with PODS because they deliver. The booking happened over the phone. My interaction with the delivery driver went very well. I was impressed with the customer service, when I interacted with the reps on payment issues and just anything.

We've used PODS in the past because of their pricing. We recently needed moving services, so we booked two small pods over the phone and it was a positive experience. The drivers were friendly, timely and placed the pods where I wanted. I spoke with somebody locally in Alabama and she's very professional. She had to call me up because one of the locks on the container was broken and they replaced it. A rep followed up to make sure that none of my stuff was lost or broken and that I was happy. All in all, PODS is what I expected it to be.

I went over the phone and booked PODS for storage. The representative was very efficient, helpful and coordinated getting the storage unit to my house quickly. The container's size was perfect. I was worried about the container's integrity because I had furniture in it and we had a lot of rain during the time that I had it in. But everything stayed dry and there was no leakage inside the storage area so the container's integrity was good. I called PODS again when I wanted the pod picked up after it was empty, and the pickup service was efficient. Everything worked well and I will certainly recommend to my friends that the PODS service was everything that I needed.

I compared a couple of other companies with PODS and it was cheaper and more flexible. I booked with them on the phone and that was quite simple to do. The reps were very knowledgeable and things happened very easily, so I wasn’t confused. We got two 16-foot pods and we needed every square inch of the space. We used the pods to move and we had to store our things in them for a couple of months, and they were great.

I used PODS storage bin on-site, their storage center and then the delivery of the pod. I booked over the phone and I got somebody right away. They were very knowledgeable and I explained what I wanted to happen and they made it happen effortlessly. They told me I needed a smaller container and I ended up needing more space so they have to find a better way to estimate what container sizes are needed. Also, rescheduling booked up fast. I didn't have the flexibility to reschedule and it didn't work online. But when I called, they were able to reschedule to the time I wanted so they were really flexible with me. And then it's hard to keep track on the billing. It charges me as I make the move and it's a separate fee, so they could also make that a little simpler. Still, they picked up the container without me even being there and they've been easy-to-use. It's been a quick and effortless experience.

On a regular basis, yearly, we get three PODS. We use them for storage here at Summerfest. We've had a relationship with them when they first started here in the area. I knew somebody who worked there and then once we got started, it's worked out very well for us. We book them over the phone and it's very positive and it's done very well. We use the smallest size pod that they have. We store our t-shirt merchandise with the parts of drums in there. And the other one we use for storage for our parade.

The delivery and pickup of my container was seamless, however, once my POD left the East Coast for CA, all hell broke loose. PODS never called me to let me know that my POD was stuck in Las Vegas for numerous days and was not en route to my new home, and the reason it was stuck in Nevada was over a form that was required for me to sign THAT I SENT TO THEM 3 WEEKS PRIOR. When I arrive at my new home in CA, I call to schedule to re-delivery of my POD just to be informed it is stuck in Las Vegas. It then takes multiple days to even get to CA and then they do not have a delivery opening for over a week (it was already over 2 weeks late at this point). I filed a formal complaint and was waiting 5-7 business days for my customer representative to review my case and get back to me.

A friend of mine recommended PODS and I had them take and store some furniture for a while in their facility. I went online to book the service and it was easy. Their website is easy to navigate. I got the medium size container and it was roomy. My furniture was well-protected. The drivers were very nice and they did well in moving my stuff. The customer service sent me a credit because they realized they overcharged me and they sent it back to me right away. It was a good experience overall.

I got a small storage rental from PODS and I had it for about a year. I booked a 12-foot container. I liked POD's availability and flexibility, and I did not see any other companies that had storage units I can get around some. The driver was very friendly. PODS was easy to work with and everything went very well. They were very responsive and quick in the drop-off and pickup service.

We needed PODS' services for both moving and storage and they were great. I spoke with Charles down in Florida and he was awesome, knowledgeable, funny and personable. We requested for two 12-ft. size containers. We needed two because we moved my mom’s house into our house, and then, our house and hers over to a new house. The containers were adequate. The second one had a little bit of damage but it was nothing. The drivers in Kansas were the greatest in getting the pods in there, putting them in the exact right place and not damaging our grass. Also, the second house that we came to was a very difficult place to put the pods in, and the driver just veered.

I needed PODS to move and store my stuff and then bring it back at a later date. Booking was simple. I did it online and had the Quick Quote. I got the medium sized container and it was neat, clean and well taken care of. But I feel I underestimated what I had. I should’ve booked a bigger one. I called their customer service about having my date moved but they said that they were looking at least two weeks to get to me because it was their busy time. I asked where is my pod physically stored and to call me with the location but they did not. I was able to call that location myself and they were very flexible and worked with me so I can get my pod at the requested date.

From what I saw and read about PODS online, I decided to use their service. I had a PODS coupon that I found online, but I couldn't input it at their online site. I got a big container from them that I used as a garage, but I left it at my house. I secured it online, then spoke with somebody to schedule the arrangement, and the reps were decent. The two drivers were both courteous, friendly, nice, and professional. I was intrigued by the machine that they used to move the equipment around so I asked them a lot about that and they answered my questions.

I had a long distance move and booked PODS over the phone. I liked their price and the representatives were great. They were helpful and efficient. I got the small, 7-foot container and it looked good, in condition plus nothing was damaged upon arrival. I also talked to the driver a bit at the beginning on the phone and also at the delivery site. Overall, everything went smoothly.

I booked PODS online, which was simple and easy. The driver was very friendly and put the pod right where I wanted it, outside my garage, and stored stuff in it while my garage floor was being cemented.

With PODS, I liked the convenience of being able to do what I had to do in my own time and not having to rent a truck. That plus their pricing made me decide to use them over other companies. I started to book online which was fine but I ended up booking over the phone since I wanted to ask a question. The representative whom I spoke to answered my question, was very nice, pleasant, and informative. I went ahead and finished the reservation with her.

My experience with PODS could not have been better. Their service was worth the money. I needed a box to move my household. I tried U-Haul once but their container wasn't big and insulated enough. It was super easy to book online with PODS. I got a medium-size container because I only needed one that can hold three rooms worth of items. The driver who picked up the container was on time.

I contracted with PODS to move my things from GA to VA. The pickup went fine, but during pickup the driver slammed the pod into a tree. "Dont worry, they're sturdy" he said. He was wrong. The POD had damage to the bottom which allowed water in. For 10 weeks, my things were exposed to the elements. Mold and water damage on everything. Now I come to find out water damage isn't covered even after purchasing the insurance? Your equipment is broken thereby ruining my wife and my things and you're not covering it? Why did I buy the insurance? Diplomas, furniture, clothing all ruined. I might as well as throw all of my furnishings away and saved the 3k on PODS moving me. Great way to treat military...

We needed to store all of our stuff while we were in the process of moving and we decided to go with PODS because of their name and that a few other people who had used them gave positive things. It was very easy booking them online. We got 2 of the biggest size containers because we packed up our 2,000 square-foot house. I would have liked the containers bigger but they worked well. Then, all the drivers were amazing and very courteous. They were also very conscientious enough to put one container in our driveway and the other one in our neighbor's driveway. We had all of the storage right where we only have to load it up at one time. It was expensive but it's very convenient. I had a great experience with PODS.

We needed services for moving and storage. Our choices were having someone else move the furniture with PODS or trying to do it ourselves cross-country with U-Haul. PODS seemed the better way to go. We set it up online and requested the smallest pod, the 7x7x8, and it was perfect. The unit itself was extremely clean when it arrived and we also used a lot of tie-downs, which helped. Everything worked well and we were extremely pleased with it. We watched the driver pick it up and deliver it. We were there on both ends. The gentlemen were very nice to speak to, knew what they’re doing and were absolutely on time. When they got here, they asked us exactly where they should put the unit and they were very good about it.

Rented pod in May 2017. Was given different rates and false information for billing. Rates increased and when tried to contact for over 2 months, was told it would take 30 to 60 days to fix account. To date still being overcharged. Have left many phone messages to Francessata. Called on 08.07.2017, spoke with Kyle **. He informed me he would check into this and get back to me and to date, no response. I told him I wanted a refund and to date none. Mr. Koch is CEO??? He told me to contact them. It was my right along with the rest of the corporate officers. Beware they like to take your money, and do not respond. Your best resource is to contact the attorney general's office for false and overcharging customers. Very poor company to do business with!!! And also they like to yell at the customers and overcharging.

I needed to move furniture from one place to another and have storage on our premises. I booked PODS over the phone and the representative was great. I took the largest size container and it looked brand-new. The drivers were awesome. They took their time and made sure that it didn’t bang into the truck. It was a smooth process and they did it very carefully. After that, the customer service and I closed out the bill and they checked if anything was damaged. It was a good experience. I would use them again and refer them.

I liked what PODS offered and that it helped me not move more than once. I needed a pod to move my house and I didn't have a problem with their online booking process, which was straightforward. I got a 16-foot container that's clean, did all the stuff I needed, and held up against the weather. PODS stored the container then they moved it to my new place. All four of the drivers who dropped the container off and picked it up were very friendly, pleasant and professional. They had a window of time that they said they'd be there and they were within that window. Then PODS sent me a form saying I needed to fill it out. It was all about moving gypsy moths between states, of which seemed stupid since California and Nevada do not have either. But I filled out the paperwork and had to talk to them once about it. Also, PODS was a bit pricey but they met my needs and that made me happy. PODS is very convenient and worthwhile and I would recommend them.

PODS was easy to do business with and we recommend them. PODS could put a unit onsite for whatever time we needed and then remove it once we’re done. We rented a pod to use as a storage on our property and booking online was easy. We called their customer service center to say that we would need the pod a little longer than expected and then we called them again to ask them to pick up the container. Everything went well and as promised.

We needed services for moving and storage. A friend recommended PODS and they had the services I needed. I booked their services over the phone and their customer service was very good. I liked them. They also answer any questions I had and did a follow-up to see how everything went. I appreciated it. I requested their 16-foot container and it was weatherproof. I liked being able to load it ourselves too. The drivers did a very good job of placing the pod where I wanted it and they were able to take care of the driveway and the trees around the property so I was pleased with that.

PODS is one of the better known companies and had the size that I really needed. I booked over the phone and the representative was helpful and explained everything to me. I got a 16 foot container and it was exceptionally clean. There were plenty of tie downs for the things that I needed them for. They delivered a pod, picked it up, took it from Wisconsin to Florida, and dropped it off again. My interaction with the driver who dropped it off originally was fine and he was on time, very professional and courteous. I would highly recommend PODS.

We’re very satisfied with PODS. We had a 12-foot pod dropped in our driveway and then they picked up. Their online booking was very easy to follow. The driver who picked up the container did a fine job too. It worked out just the way we wanted and there were absolutely no problems.

PODS had what I was looking for. They made it easy for me to get what I needed and the price of it wasn't very confusing. I got some pods and then they stored them for me. Everything was great with the representatives and I had a very positive experience with the drivers. Everyone was very helpful and it was a really good experience all the way around. I would highly recommend them.

We had PODS for moving and storage, and everything went smoothly. We did everything online and got the 12-foot pod. It’s the perfect size and I felt like everything was in a safe place in there. Also the driver was great in getting it dropped off where it needed to be. And he was friendly and courteous.

PODS was available here in Omaha, and they had inside storage service. I booked over the phone and their rep was knowledgeable and polite. We had two of their 8x16 containers and my interactions with the driver who picked them up were great. They were cautious and they worked with my husband as to where we should put the containers. Everything was great. It was a pleasant experience with PODS, and they were easy to work with. I would definitely contact them first before contacting someone else.

I've never done a move before and PODS was very helpful, nice and polite. We signed up over the phone for a trailer and did it right at the house. I met them out there and told them where to put it. Then I had a whole month getting all I wanted out the door and certain ways I can load it. I took my time and it was nice and easy for us to do a room a day. Then we moved into our house and had the pod dropped off then they picked it up. They're always at the time window they said they'd drop off and pick up. Their drivers were great and they had a new delivery guy in training who was very friendly and the guy training him was really nice, too.

I did the price comparison on moving and storage companies and it was super close then I decided the convenience of the pod was a better choice so I used PODS. I booked it online as I'm pretty tech-savvy so it was easy for me. I got the biggest container that they had. It was clean and constructed well, and I didn't feel like it was going to fall apart when they were unloading and loading the things. All the belongings except for a few things from the shed in the backyard fit. But we have a pickup truck as well so we just solved that problem with the pickup truck.

I’ve seen PODS advertise and it seemed like the most efficient way to pack my things and get them moved. And it was. I booked them online and the website was easy to use. I got a quote and there was a special so I got $20 off. I got a 16-foot that had some wear but other than that, it was fine. I had no worries. The drivers were on time. They dropped the pod at my old address and unloaded it. I kept it for less than a month, and then they took it to my new address. It was a good and easy experience. I would recommend them.

I needed a POD for moving and PODS was the first one I called. Booking online was easy. The 16-foot container that I got was clean and in good shape and the drivers were friendly. It was a great experience.

PODS was a great company and I will definitely use them again. They were easy to work with and they handled my stuff with nothing but professionalism. I needed help with storage and transportation from the storage unit to my new house. PODS was very reasonably priced and I liked the fact that they could pick up my things and store them until the time being because I was in search for buying a new house which took a while. So, it was nice to have PODS store my belongings as long as I needed it to be. They also helped me find a moving company to help move my things.

I booked PODS online and it was straightforward and easy. I requested for the 16-foot container and the guy who dropped it off did a good job. He was on time, friendly and he put it where I needed it so it worked out well. Also the container was clean and fine. We used it for some storage as I was selling my house and moving to a new one. They're overall easy-to-use and customer-friendly. This is the second time I used PODS and it fits my needs.

We see PODS around town all the time so we got on the computer and looked. We asked a lot of questions before we went with them. My wife did most of the talking but I was right there asking questions too. We booked a unit over the phone and rented it for a couple of months. The representative was friendly and knowledgeable, and he helped us. We got a big container and its size was perfect. When the drivers delivered the container, I was nervous watching them do it, but I was amazed. They set the container down the driveway and it was sturdy. Later on, a girl came to pick it up. I stood there and watched her, and she did well and had no problem taking it away. Everything worked out good with PODS. They were fast, convenient, and they did a good job.

I've used PODS twice now and I've had good experiences both times. During the first time that we used them, we were doing a renovation at the home and we had furniture and things that needed a place to go and that was where it went versus moving it to a storage unit up the road. It's nice to have everything right there and accessible. For the second time, PODS brought a pod to the house for us to use for a couple of months as we prepare to move from one home to another. And then, they picked it up when we were done filling it and moved it to our new home. There's no other storage company that does that, leave you a storage container to fill and then come back and get it two months later so you could take your time.

I had a friend who used PODS and that, plus the price and convenience, led me to using them too. I started booking with them online, but then I had to make a change so I had to do it over the phone. Everybody I spoke to, including the driver upon pickup, was great. The driver that picked up the 16-foot container called ahead of time and met the time window. I stood outside and watched him do it because it was neat to watch and I've never seen that before. Then they stored the container for us until we moved to our new home. I had to reschedule my drop-off and I did that online. The entire experience with PODS felt super easy and convenient, and I would definitely recommend them to a friend. I wish I had them when I moved the first time 10 years ago.

My experience with PODS has been absolutely HORRIBLE from the get-go. I'm honestly counting down the minutes until I don't have to deal with them anymore. It began with the delivery of my POD: they tell you you don't have to be present during delivery... NEVER FALL FOR THAT. I came home from work on that delivery day, and my POD was NOT on my driveway as I instructed, but in FRONT OF MY NEIGHBOR'S DRIVEWAY ACROSS THE STREET. I called their Customer service line, and they weren't available as they function on Eastern Time and I'm on the west coast. My neighbor was livid, and couldn't get out of their driveway. I had to call the service line at 5:00 am the next morning to get someone out to move it. They didn't show up until about 9:00 am.

I rented a 16-foot container from PODS because I wanted something that I could control myself and something that I can have delivered and use to store what I wanted. I started out booking online but I ended up talking to someone over the phone to finalize things. It was a pleasant experience and the pickup went smoothly as well. The pod was clean and in good shape and the guy explained what he was doing, and he was in and out.

I was moving from the house in the country to the house in town and I needed to store stuff. We moved everything out of the house into the POD and had it moved in here and unloaded it out into the new house. I called PODS first and it worked out in our favor. I followed my billing and everything on the computer and I talked to a lady on the phone. She was great and very informative.

I needed a place to store my furniture while my camp was renovated. My next door neighbor had used PODS and it went very well. I booked with PODS online and it was a piece of cake. The quote was clear and there’s no issue. I requested for a 16-foot container and it was exactly the size for my needs. It’s very nice, it’s completely watertight, and there were absolutely no animals that got in during the winter. Everything was extremely positive and I would recommend them.

My husband’s relative works for PODS and suggested them. We booked a 16-foot container over the phone and they were good. The drivers were great too. They came, let us know and they were perfect. Afterwards, we moved in and called to tell them we needed them in a month. But at the end, the date kept changing and they were really good about that. They were really accommodating. Plus, nothing was broken or out of place after the move. My husband had packed the container really tight and it was perfect. It had been a delightful experience overall.

We were in an odd situation where we had to be out of our current house before we could get into our new house. We chose PODS because of convenience and we used their largest pod for the move which was great. We were able to pack up our pod, have it go to the storage facility and be delivered to our new house once we closed. I booked online but for what I was trying to do, I got a bit confused so I called them up. The customer service representative was amazing and I was impressed with how helpful she was. She made sure all of my needs were met and went above and beyond.

I looked online, PODS had a good price and then I booked the container over the phone. They dropped off the pod, we filled it and they took it away and put it inside a storage facility. I had no problem across the board and everything was great. The driver's demeanor was very nice. He was real friendly and he went out of his way to make sure that he could put it on the right spot when they delivered it and it was the same when they picked it up. I would recommend PODS.

I had a very positive experience with PODS. I was moving so I needed a place to store my things and then have these moved to the new location. With PODS, the whole concept was great because I could have the container for a month and do the moving at my own pace. I started booking with them online but I needed to call and speak to someone about some issue to complete the order. The lady rep was very helpful and got everything taken care of, and I had a very good interaction with her. I got an 8 ft x 16 ft container and the driver that dropped it off wanted to know where I wanted it placed, which was close to the edge. He explained to me what was going to be involved, that the wheels would have to go on the grass, to make sure before he did it that I was okay with that. In both locations, the drivers were good. They were right on time during the days that I had scheduled for them to move the container and pick it up.

I needed temporary storage for the stuff in my garage. I needed the container to be at the house. PODS was convenient. You call them, they drop the container and then you have it at your house. And when you're done, they pick it up. And so, I booked my 16-foot POD online. Booking my pod was quick, easy and straightforward.

I was recommended to Pods by a family member. Of course while in the process of securing your services the customer service could not have been better. After that it was the worst ever. I had 2 pods with them. Picked up and stored for 6 weeks. I called to have my pods dropped off on June 28th. The day we were moving into our new home. My husband and myself are in our 50s and not in the best shape physically so we hired 5 guys at 100 dollars a piece to help us on move in day. The one pod was delivered as promised first thing in the morning on the 28th. We waited expecting the second pod to be dropped off and it never was. I called the next day to see why the other pod was not delivered and I was told that it wasn't set up yet. What??? I was asked did I state that I wanted them both delivered. I said no as I didn't know I even had to ask for all my stuff. So I guess Pods makes the assumption for you.

I booked online for a PODS moving service but then I got confused and called because I was quoted a price and it wasn’t clear if that was just for one, two, three weeks or a whole month. The PODS representative cleared up any questions or doubts that I had. I requested for the largest container, enough for what I needed. At one point it was raining and a little bit of water got into it but other than that, the container was sturdy. The one who dropped off the container was great. He called saying he was on his way and will arrive in 15 minutes and he got here within 15 minutes!

We needed some temporary storage, so we used PODS and we’re very pleased with them. I liked the idea that they could bring the storage unit in and drop it on the driveway, that was very convenient. Booking it online was straightforward, and it confirmed what we did. The size of the container that we got was perfect for our needs. It was clean, didn't look beat up, the lock worked well, and it looked like it was well maintained. The driver that did the pick up was a very pleasant man. We asked him to do certain things and he did. He was very cautious, understood how to use the equipment and used it very well. We watched him the whole way and he was very impressive!

I needed storage on location. I looked at a PODS container and I looked at a Storage-On-Site container and I was highly impressed by PODS. Their reps were explaining how everything would take place and prices. They were very helpful. We just booked everything over the phone and everything fell into place. I got the 16-foot container. It was very sturdy and very durable. No problems with animals or water or anything getting in. It had been raining during the day. The first container that they brought out had water in it. There must have been a leak. The driver said "No problem. I'm going to take it back and get another one." He was back a short time later with another container. We had it here for over a month and had no problems with it at all. The driver was very helpful and very professional. If I need further use, I wouldn't hesitate to call them.

Because PODS comes to me and I didn't want to be going from one location to another, I went with them. I had them for convenience. I needed storage for a long term and in a controlled environment so I didn't want it in a place that's outside. I got their largest pod. It was clean, not damaged and it was secure. They dropped off the container and picked it up, then it was in storage.

I got rid of a bunch of stuff that was in my garage and needed a storage pod. I went with PODS because I’ve used them before. I did the booking online, which was nice and easy, and I got the 16-footer to begin with. I got the pod on time and the drivers were friendly. They dropped it off and didn’t waste any time. The pod worked and I had it full. Then I switched it out to the 7-footer and up to now, it’s still on the property.

I had a very good experience with PODS. I needed storage for my furniture and I wanted it to be stored in a temperature regulated area. I booked PODS over the phone and I had a positive interaction with the representative. The drivers were very good. They dropped the container off and I loaded it then they picked it up and stored it at their location. I called up with just a few questions and double checked everything. Their service is a bit expensive but it was excellent.

We needed storage while we moved and we refused to put everything in the garage. So, we used the POD and we used it for quite a while. That allowed us to move at our pace and at our convenience so that we just weren't throwing stuff around but everything had a place, which was quite nice and made the process easier. We've used PODS before. They were not always the cheapest route. I've been impressed with the caliber of their customer service and drivers. We're not going to go, "Oh! Just because they're cheaper". I'm definitely more interested in customer care and service than who's the cheapest. And PODS seemed to have the edge on that.

I went to PODS' website to book a container and it's very easy doing it. I liked that the website gives the estimated price before I submit anything. On the other hand, the website said the first available date was two weeks out, so I called customer service to make sure that is correct. They said it was a high demand time. The final pod took two weeks to arrive which was a little longer than we thought. They dropped it off and a few of them that we talked to were very friendly. In addition, we already off loaded the pod in our driveway and the pod was sitting there for two weeks. We had to wait. But other than that, I've had a great experience and I would use them again if I had to.

We were moving and we weren’t able to move in immediately so there was a five-week difference between the time we had to move out of our house and then the new house that we had bought was available. I got the the 16-footer pod, and it was just like the back of any moving van. It was a big, rectangular tube and I was able to stack stuff up really nicely and we got almost everything in it. Then they took the pod back to their facility in Oxnard and stored it for me. When I called for them to deliver it, they did it on time. Then came back one day later and picked it up and took it away. It was a lot more economical to use PODS than to have used a moving company. A moving company would have cost much more than what we ended up paying for the PODS for five weeks. It was great.

We used PODS for storage for nine months. I liked their flexibility and their rep, James, was excellent. I dealt with him the whole time. I got the medium size container and it's perfect. The driver's great, too. The whole service, from beginning to end, was excellent.

I rented a 16-foot pod online and booking it was a straightforward process. I like the fact that PODS would bring out the container, drop it and take it where I want it later. I got a container that's safe and although the door was a little flimsy, it served its purpose. Also, the drivers who delivered the pod and then picked it up again were good and very helpful. It was a challenging place to get into and they did it well and didn’t complain. PODS stored the container for a while and I had to call them once afterwards to set up redeliveries since it was at a new address and I couldn’t convince the offline service to let me do that.

I did the first booking with PODS when we moved from San Francisco up here. And then we were doing some remodeling. So, we got a pod and stuck things in there like an extra room. We investigated different ways and it seemed like the pod made the most sense so we could move on our own leisure. And then, once we had seen how PODS deliver it and we knew our area, as far as being able to get in, that even though it's kind of rural, we knew that the moving equipment would be able to do it. I emailed someone in Florida the first time and then, we did a lot through email and then spoke on the phone as well. All that worked out fine. And every step along the way was nice. We used movers before going to a place in New Orleans but there'd be no way to get down through some of the places like in the French Quarter. We had good experiences with both but for our services, the pod was the best thing out there.

I used PODS for moving and storage as they were convenient. I booked a 16-foot container online and it was easy and the website was straightforward. When I called to reschedule a date that they didn't have, they were accommodating, and they switched the date for me. The container was sturdy and clean. The drivers called before they got there each time, and made sure that they were putting it in the right way. They were all friendly, and the process of moving the container was timely and efficient. Overall, PODS was great and I would use them again.

I did my research and found that PODS was the most efficient process around. I looked at U-haul and they didn't have the comprehensive processes that PODS did. If there are others out there besides PODS, they had a limited amount of services. I used PODS for the mobile storage. I had them deliver the pod to the house so that we can pack it and then had it sent to our new location.

First the young man who delivered the POD broke the key off in the lock. He called in and got permission for us to cut/drill the latch without charging us for that. OK, he left, we drilled the latch to get the lock off (which PODS had sold us!!) THEN discover that the door will NOT roll up more than about 8". Something shifted in transport and is jammed up against the door keeping it closed and unable to roll up. Called into PODS for help. Voice mail hell for about 45 minutes until I got someone live on the phone. I said, "This cannot be the first time this has happened" and the girl kinda laughed. She said someone would come out, she called it a "lock out visit". All this was Wed. afternoon, first time someone could come out was FRIDAY. I was not happy but it is what it is.

I am trying to solve a problem with my sister's PODS account because she is physically and mentally unable to do so herself. I have called the billing department with no results. I get transferred to various people and leave voicemails none of which return my phone call. I've gone to the PODS location where the container is and even the manager there is not able to get any further than I am. I can't believe this company can exist on the type of customer service that it provides. Very unfortunate.

PODS held our furniture while we refinished the basement. I booked online and it was easy and straightforward. I got a 12-foot container and the guy that picked it up was nice. I watched him do it and it was interesting how they did it. They also made sure if I had any questions. It was good. I would do it again if I had to. It was convenient.

We were moving so we needed a pod and then move it. I booked online but I did speak to a rep and he's very knowledgeable, cordial and very good at his job. I got the 16 footer container and their quote was exact. Other companies were still trying to add stuff to their quotes. The container was immaculate when I got it. We had three big rain storms came over that week and when I had it, it never leaked. I received a call from the driver when they're about 20 minutes out. He went over the instructions he had and I confirmed them. The pod was placed exactly where I needed it in each time and they did exactly what the instructions were to do. Everything was excellent.

I requested a 12-foot container from PODS. The reps were very helpful and they understood when I had to change my dates and stuff. Then we had issues with the pickup and they did the best they could do to place the POD on my property. They were very understanding and helped me solve my problem. It was a pretty good experience overall.

I needed a moving service and went with PODS because of the name brand recognition. I did the booking online and they have a good user interface. I had to move the schedule a few times because the container was delivered to my old residence and then it was moved to my new residence and then it was picked up. Doing all that was extremely easy and very simple.

I rented a pod to store my mother's household items until I could take care of them. All the interactions that I had with PODS were professional and I got the results I wanted. Also, the container was clean, it worked well, and it was delivered in the place where I wanted it. The driver was very accommodating. I needed it a certain day to be picked up and they were able to accommodate me. My experience has been quick, efficient and professional.

I used PODS' moving and storage services. I tried booking a pod online but I had a little difficulty with the site so I ended up calling. When I looked at the schedule, it was saying they didn't have available dates but when I called them, I got a different answer. But the call center was great and I ended up requesting for a 16-foot container. Also, the driver was friendly. He checked to confirm the placement and put it where I needed it to be. It was a good experience and I was happy.

I had the PODS container dropped off at our house. It gave us a way to load everything into it and clear out the house so we could show it to sell it. It's more convenient versus trying to load things into a truck and move it into a storage unit. Also their pricing was good for what we get for moving and storage combined. I booked online and it was really easy. All is clear – the different size options that were available and how the pricing work and then the account was set up for when you wanted the pick-up, drop-off, and delivery.

On 7/19/17, I ordered 6 8'x16' pods for a move from the Dallas, Tx area to the San Diego, Ca area. Well... It went downhill from there. Move forward to today... I had 2 pods sched to return to storage & 4 pods sched to be delivered afterwards on the same day. Today, 7/25/17. The service center sent the pods to the wrong address. Called me. I told them the account had been updated with my home address 2 days ago because the management doesn't like dealing with Pods and won't allow them to drop pods there. Ok. I'll get a U haul and transfer my items to pods at my house. They sent 2 drivers to the updated address with 2 pods on their truck, Couldn't put them down, because they hadn't picked up the pods waiting to go to storage. The manager had no idea there were 2 pods sched to be picked up. Wrong address/unknown pick up. It gets worse.

We used PODS as a temporary storage in our front yard and then in moving to a new house. Because of the options available and the price, we chose PODS. I booked them over the phone and the interaction with the representative was fine. The container was clean, sturdy and we had no issues with any kind of leaking. We were a little tight on size but that was our own misjudgment of how much stuff we owned. The drivers were professional, friendly and efficient.

I was moving so I ordered a 7-foot pod. It was all I needed to put my stuff in for five weeks until my apartment was ready. I booked over the phone and everybody was so nice to me and patient because I’m 71. When they gave me a phone number, they read it slowly for me so I could write it all down. I had Rock and Rob both times and they're my favorites. The people here didn’t want the pod to be left overnight because their employees park back here so Rock and Rob brought it early Saturday morning. We unloaded it in short order and then it was gone in a heartbeat. Everybody here loves PODS, the management in particular.

I was reinserting some floors in the house and needed to rent a pod. I've had PODS a couple of years ago so I chose them and booked over the phone. Their rep was good and I booked a 16 by 12 container which has a good quality. The drivers were both professional and did a good job. They came and dropped it off with no fuss and wuss. It was an overall good experience.

I needed to rent a 12-foot long temporary storage after I did some remodeling in the house. I made some other phone calls to get rights and everything and I just chose PODS because I was familiar with it and for the convenience. I booked it both online and on the phone because they were having trouble that day with online. So I called them and that’s when they booked me up over the phone. I had a very good and painless experience. I would recommend them to other people.

I understand that I should have read over my additional $10k policy that I purchased. I never thought that my policy would not include infestation. Everything in my pod is ruined. There is mouse urine and feces and roaches over every square inch of my contents in the pod. BUYER BEWARE!!! I contacted Pods. The customer service told me not to worry. Do not touch anything and take lots of pictures. It took four days to get any response. On the fourth day, I received an email at 5:02 telling me after an investigation they are declining my claim? Investigation? I never received any phone calls concerning the "investigation". This is a joke. Never do business with Pods!

PODS was simply too good to be true. From the easy to navigate website, to excellent customer service, fantastic initial delivery guy, easy temporary summer storage, more than fair price. All was great UNTIL we got our date for our home closing and needed to retrieve our POD with basically everything in our life inside of it. Having been originally told two months ago to give PODS 24-48 hours advance notice to have our POD delivered, I decided to call 72 hours in advance just to be safe after receiving our closing date a few hours ago. Well, this is where everything went south.

I booked with PODS through online and over the phone and every interaction with their reps went very well. However, their website was a little bit ambiguous in terms of changing drop-off dates and pickup dates so I needed some assistance personally. It wasn't easy enough for me to get in there in about a few minutes' time and figure it out. Another thing that was difficult was trying to get a representative. It took me 30 to 45 minutes for somebody to pick up every time I called in the afternoon and that was definitely a pain.

I’ve used PODS before and they did a good job. This time, I rented a pod which they took for a while so I could pack up some stuff to clean the house out before I put it in the market. Then they brought the pod back to my new house. Booking with PODS online was very easy. The only problem I had was trying to change the address of where I wanted the pod delivered because I ended up buying a different house than I had originally planned on. PODS fixed the changes though it was a little bit longer wait than I expected. But once I got somebody on the phone, they were very helpful.

We needed something for storage and PODS was convenient. I booked them online although I still talked to a representative because I wasn't sure about the size I needed but that was easily done. We got the size 12 and it was great. Everything was secure inside and it never left my driveway. The guy who left it was helpful as well.

This is the second move I've done with POD and most everything has gone smoothly. They were a day late delivering the POD I guess due to a closed freeway when the company dropped off my empty POD at the beginning of the move. The problem is that I could not get the door open. Boxes and furniture had apparently shifted badly. I talked to the driver right after delivery and he gave me a few hints to open it which did not work for me.

I needed to store my stuff for a month and PODS was the most convenient because I didn't have to keep loading and unloading. The pricing got a little complicated and I had to call and talk to a guy on the phone who told me he would be able to get better pricing but he could not. I ended up doing everything online and it was nice and easy. The container I got was perfect and the drivers who did the pick up and drop off were very nice. It was a good experience and I'm happy.

I was moving and I was recommended by somebody who were using PODS. Booking it was easy, the representatives were very good. I got the biggest pod I could get. It was clean, sturdy and made me feel that my stuff was safe. I’d recommend it, they got the job done.

At the time we needed the storage, we still didn't know where we were moving. So, we needed something that would work out better versus having an actual physical location somewhere that we would have to repack again and again. We booked with PODS online and it was fine. If I had any questions, I had no problem reaching someone over the phone and talking to them. It was also easy to set up the appointments to go in and out of our pods 'cause I had to do that several times and there was never an issue or delay. I probably could've gotten a smaller container but the size is fine because we still had room. It wasn’t overwhelming like everything was packed so tight. Also, the drivers were great. They were on time and professional in loading and unloading all the equipment. They stored it at their facility and then dropped it off at our new location. I would definitely use them again in the future if we need to.

I was moving and building a house so I had to put my stuff in storage for about two years. I like that PODS came, dropped the container off, picked it up then dropped it off back instead of moving it a million different times. I booked with them over the phone and their rep was very helpful and found me a better deal. The container I got was a big one and was in a good condition. The guy who dropped it off was very nice and put the container where I wanted it to go. It was a good experience. Everything was taken care of really well, for the most part, and I would recommend PODS.

This is the second time we used PODS.com. The first time is mostly smooth. We selected PODS for the convenience but the results from this experience tells us never again. They cannot be trusted to deliver on time, and while representatives on the phone are courteous and respectful, they are unable to execute and solve problems.

I rented from PODS because of their reputation. I booked the smallest container and everything was good with the driver. The office and company where I had to stuff the pod where the delivery company came to unload were very, very nice and helpful. I would do it again if I needed to.