PODS Reviews

James at Pods was very nice on the phone every time I called. Even if I had to leave a message he called back with in the hour. All of the delivery drivers was nice and concerned even they had to move the pod around. Always called before they showed up even they were picking up. I like the way they put a seal on each pod with the last name on it.

The Pods company was great. No harassing calls. Very helpful when I had to keep the pod longer than planned. Dropped the pod off at the new home and back to pick up when needed. Was clean and held most all of my home enough to make my home easier to sell.

If you're looking for a stress-free moving experience, look no further than PODS. From start to finish, their communication was top-notch, keeping me informed every step of the way. Their team of professionals handled everything with utmost care and expertise. What truly sets PODS apart is their punctuality. The PODS container arrived precisely when promised, and the pickup and delivery were carried out with military-like precision. Not a single item was mishandled or damaged, thanks to the meticulous attention to detail from their well-trained staff. PODS takes the hassle out of moving, allowing you to pack and load at your own pace. Their transparent pricing and no hidden fees make budgeting a breeze. I cannot recommend PODS highly enough for their exceptional service and commitment to customer satisfaction. Moving has never been easier or more streamlined!

We used PODS to store personal belongings/furniture while selling our current home and moving into another. The sale closing timing was delayed and the move was already underway. PODS delivered quickly and the driver/rep was professional and helped with recommendations. We loaded, stored and unloaded our goods when the closing took place allowing for the move in. Much easier and efficient than renting a storage site. Pick up went as planned.

Working with PODS was a great experience. We needed to pack up my mother's house and bring some of her belongings north. It was easy to set up the deliver of the POD to her house. It arrived on time for us to pack and load. Several days later, they picked up the POD, trucked it north, and stored it until the winter weather broke and we could get it delivered to be unloaded. It took a week for them to return and remove the POD. I would have been happier to get it out of the driveway in less time as we could not use the driveway or get the car out of the garage. All in all, it was a great experience, and we would use them again. The costs were reasonable. They did exactly what we needed them to do, were easy to work with, and continued to stay in contact with us.

Quick and easy drop off and pick up. I needed a pod to store my shop in while I renovated my shop this year. It handled all my shop Tools and storage in my shop. It kept all my tools and equipment clean and dry. I recommend PODS for any kind of work that you need to store items onsite or off. Thank you. January through March 2024.

Pods performed well with the shipping of the container and arriving on time. What they didn’t do was honor a 20% coupon that I had and not only did they not accept the coupon they charged me more to ship to Florida then for me to ship from Florida to New York. It was 40% more to ship from New York to Florida then to go the other way, which is price gouging because they can. I would never use pods again in the future based on their price structure.

I needed a place to store my home while I moved away for several months. My belongings were kept safe and dry the entire time without worry or concern. Affordable and easy to retrieve. PODS offered incredible customer service at a very fair price. I would not hesitate to use them again. Highly recommend.

Our experience with PODS was great. Booking was easy. I did it online. The site wouldn't let me change from one pod to two, but I called and they were super friendly and helpful. We had two large containers. They weren't enough, but it wasn't anybody's fault but our own. The movers estimated and it was close. I had to get a small rental space for some excess things. Otherwise, it was perfect. The delivery and the drop-off were flawless. The cost for storage was expensive compared to others, but you pay for quality.

I'm using PODS for storage and they were good. I live in Oklahoma and I'm a 100% disabled vet, so I'm tax exempt. It's just I couldn't get through their head that I shouldn't be paying sales tax on the top. It's almost indifferent. The person who came to set it up was outstanding. The manager over there is outstanding. The guy that came and picked the pod up was good. It was on a Saturday. You could tell he had a plate full because he was in a hurry. Overall, the local people were great. They were nicer over in Florida. They were respectful. We had a communication problem, but it's all right. I would recommend them any time. I will use them again if I need to.

I was very satisfied with the ease of things. They definitely exceeded my expectations. I Wish there was an international service available. Also the pricing was fair and convenient, It was definitely worth every penny. I will most definitely use again in the future. Hopefully pricing remains fair. I Really should have considered PODS from the beginning.

The POD itself is excellent but it is hard to get a total cost invoice from customer service for insurance reasons. The agent did not provide good service and blamed it on his computer. I would definitely use the service again and tell people to do the same. The POD delivery was really excellent and it worked well.

I moved from San Diego California to High Point, North Carolina and I have to say by far PODS was absolutely amazing. Saved me over $10,000 going with them versus a traditional moving company. All my belongings arrived undamaged the customer service and the delivery men were absolutely amazing and friendly. I highly recommend them and would do it all over again.

We decided to move to a warmer climate and contacted a realtor with the understanding we weren’t ready to show just yet. Another realtor in the office had a client that very much wanted to purchase in our neighborhood. Long story short, we sold before we had a new home so Pods was a great solution to get everything packed at our convenience and have them store our possessions until we were ready.

The Pods were delivered on time at my old home, but I was told from the description of a 3 bedroom home to only order one large pod, it turned out NOT to be enough. We packed everything very well as per instructions. Then we ordered 2 small ones because one small one wouldn't have been enough. So I spent more $$$ than expected. It would have been better if the employee at PODS would have suggested 2 large pods. Then it was delivered to my new address very nicely. The locks I bought from you with a key, had an issue but we finally opened them.

We had a great experience all around from customer service to cross country shipping of the pod. PODS gave us plenty of notifications and the pod shipped so fast! We would definitely use PODS again if we ever need to. It was worry free, all of the contents arrived safe and sound, and we were able to plan things based on our timeline.

Very happy with the whole PODS experience, I would definitely use pods again and I have told all my friends and relatives to use pods instead of a u haul. Price was a little expensive but I would go across country any other way. Should be a little cheaper, but I am a satisfied user of pods.

We needed to clear out our home for selling but couldn't bring our items to our new home yet so this perfect to have in our driveway till it was time for it to be picked up. The communication was amazing for drop off and pickup/drop off. Both drivers were incredibly kind and friendly! Our pickup driver took amazing care in picking up the Pod and getting it all ready for its trip! I watched the whole thing and was shocked at the attention he took! Every part of this experience was great and eased so much of our stress!

The only thing that was annoying was the $137 pickup fee wasn't in the original. That is because, if I have the pod for longer, I would be charged more. Because PODS would give me a price, and I would have to add on $137 to get the total price if I wanted it for a month. I had to pay attention to all of the prices so I knew the total price versus what seemed to be the total price, but it wasn't the total price because I compared PODS versus U-Haul. Other than that, the reps were all very nice. And it was easy to change the date of when I wanted to pick up or drop off. It could be dropped off or picked up without me home, which is lovely. That billing was easy. I would recommend the experience.

PODS was a good company to work with. I used one of the medium-sized storage containers and the price was competitive. But they can always do better.

PODS is amazing and I had a great experience. I would recommend them any day.

My husband was clearing out his brother's house and moving some of the stuff to where we live in New York. So, he went to PODS and filled an 8 x 10 pod. It worked very smoothly and it was great. Also, the machine is an amazing structure that pulls the pod up and onto the truck and then becomes part of the truck.

PODS was the most economical way to make the move and we rented a pod. You're able to set the date for them to drop off the pods and pick them up. The movers moved it from Illinois to North Carolina. Then, they dropped it off at our house in North Carolina. It was a positive experience.

The options that PODS had were plenty and I just had to visually determine what size I needed for all the furniture. The quality of the pod was wonderful and it was a fantastic experience. PODS was easy, dependable and reliable. I would highly recommend people to use them at least as a storage container.

The container wasn't brand new but it was in good condition - clean, no dents, no dings. My items were delivered perfect. Nothing was broken. The service ain't cheap though.

In April of this year, I used PODS's smallest pod to move. It was fine for what I needed but you have to be able to gauge your stuff and know how to freight load a 3D space, understand vibration and what you're putting in there so that there's no damage to your stuff on the other side. Depending on what season it is, there's no climate control on those things. But in a world of bad customer service, PODS was excellent. They always answer their phone quickly with a human who knows exactly what's going on. As long as you know your account number, you can get very succinct information. Compared to their web tools, I have better time on the phone with them.

My experience was great. I was moving to a temporary location then I was gonna move later out of state to a permanent location. By being able to have the pod there in my front yard, we were able to, at leisure, put everything in. We did not have to involve a whole lot of other people and make multiple trips to some place to drop stuff off. When we got everything in, we called PODS, and they picked the pod up. We went to our temporary location and didn't have to worry about the pod in a safe location. Once we got to our permanent location, we called PODS and they delivered it.

PODS fulfilled the need that we had and the process was very smooth. I simply called and made a schedule to have the pod delivered after we discussed cost and for how long we would need the item stored. We had one minor snag in one of the phone calls though. I encountered a representative who didn't speak very good English. But the person was very kind and we worked through it. I had at first ordered a small pod but my husband said it wouldn't be big enough. We changed it to a larger one and, as it turned out, we could have gone with the smaller one. It looked like it had been used, but it was in good shape. It was delivered promptly, and they kept it. When the time came for us to have it returned, they brought it promptly and everything was perfect. The price was very appropriate as well. I will use them to move to my next home.

The website was extremely easy to use. PODS is more expensive than your typical self-storage units. But the price is made up for the fact that they deliver and pick up from your location so it's reasonably priced. They performed as expected and I would use them again.

We rented a storage unit from PODS and used it for two years. The prices started out okay, but they were going up as we went along and I wasn't aware of the charge at the end to pick it up. Other than that, I would recommend them. They are very nice people and deliver everything on time. They were very careful of where they put it down and when they took it away, they were very careful as well.

Excellent service. Good and fair prices, timely delivery and pickup, and very professional and helpful on the phone. Automatic billing was also right on time and correct. I have used them in the past and would definitely use them again and also refer to family and friends. Delivery person was also friendly and helpful.

Dear PODS, Subject: Formal Complaint Regarding Unresolved Refund and Collection Issue. I am writing to express my deep dissatisfaction and frustration with the service I have received from PODS. This letter outlines the series of events that have led to my complaint and the subsequent emotional and financial distress caused by your company. On April 20, 2024, I returned the PODS unit to your facility. Despite the return, I was charged for services that were never provided. When I contacted your customer service to request a refund, my request was ignored until my spouse and I took to social media to voice our concerns. Only then did I receive a response promising two refund cheques. However, these cheques did not cover the total amount charged.

My favorite part of the experience was the communication. Each time we made an adjustment, an agent meticulously and patiently explained every detail. He was very thorough so we knew every price, date, etc. When the POD was delivered or retrieved, there was a 30-40 advance call so we could be prepared. They accommodated our varying drop off locales.

Communication for appointment was handled in a courteous and professional manner. The delivery of the POD was timely and the driver was courteous and informative. The placement of POD was perfect and very interesting to watch. The POD was in good shape and did a good job of protecting our furniture. POD pickup was equally good.

Original employee who handled my order was polite and knowledgeable. Pod was scheduled, driver called to confirm delivery and placement and delivered on time. Unit was clean and in good working condition. Order for pick up went just a smoothly. Pick-up was scheduled and driver pick-up in window given. Would recommend and use again.

I recently had a frustrating experience with PODS. The first pod we received smelled like mothballs, so we rejected it, which delayed our packing by four days while waiting for a new one. Although I was told it would take 10 days for our pod to arrive, both pods sat in the warehouse for four days before leaving. They would have been behind schedule, but I noticed the delay and called to expedite them.

Made a difficult move as easy as possible. They were very punctual and user friendly. When we unpacked the POD, there was no damage to any boxes or furniture. And it was very reasonably priced and automatically billed and paid online. I would recommend this to everyone I know.

I reserved a PODS container to arrive weeks ago on Saturday. It did not show up!!!! They did not even call me. I called them three times during the day to ask when the container was coming. Up until my last call they were telling me that it was on its way and then they told me that the driver had difficulty in finding my place so I gave them more precise directions. Still, nobody showed up! The driver never called me, so I do not believe that they sent my container. During my last call at 9 pm, they finally confessed that my container was not coming and it would come on Wednesday earliest as they do not work on Sundays and they did not work on Monday as it was Memorial Day!!!

I am using PODS for the first time. The booking of a 16 foot unit seemed easy enough. I booked this request over a week in advance. A confirmation of my order was sent to my email a few days prior to scheduled drop off. The PODS website is suppose to provide updates of the ETA for the drop. I never saw any updates reflect time of any estimated drop off. I made a call to the PODS company and spoke with a live agent. I was then told that a driver is en route. Waited for a few hours and called again for the website had no ETA updates. The live agent stated that the driver should be arriving by 3:45PM. That time came and gone. I made a third call and again spoke to a live agent and discovered that a route to drop off the unit did not appear to be active in the system. As a result, the agent rescheduled me for a Monday drop off in the event the POD never showed up previously scheduled. This is not okay!

I know I had a difficult location to drop the POD off at the house I was selling. The driver definitely did his best to place it as close to the front of the house as possible. Dropping the POD off at the new location was an easier task for him. Also the company worked with me as I had to change dates around to deal with the closings. Everything went extremely well.

Overall service and availability were excellent. A person answered the phone every time I called and gave me the answers to my questions. Truck drivers each time were helpful, polite, and professional and most importantly safe. I would recommend to anyone and comment that the overall value of my experience was excellent. This was the first time I used PODS for a move. And, it was the longest distance ever - Ft Myers, FL to Sun City West, AZ!!

I have used PODS for two moves. Overall, it is a good option for loading, storing and delivering your household goods. The only downsides are having to work around their schedule since they don’t transfer pods every day and secondly, it is easy to get the door stuck during transfer and not easy to find the problem and get access to it.

We had two pods and there were two drivers on each end so there was a total of four drivers. Three of them were good but one of them was a mess. The base got detached on one of the pods so they had to take that out of service. When they move the pod, Podzilla is the machine that picks it up and puts it on the truck. The driver raised the pod with the Podzilla and kept trying to back underneath it, but the bottom of the pod was on the ground, so he couldn't get the truck to go over the bump. It had some height to it. He kept accelerating hard and digging a hole in the ground with the pliers. I told him to stop and just move the pod out. He did that four times and was doing ramming speed, trying to bump over the part versus moving the pod. It was already hooked up to the Podzilla and it dug a big hole. And the guy that dropped it didn't have a problem. I would never use PODS again. The price was actually higher than quoted by $400.

I was moving across country and PODS was recommended by a friend so I thought it would be a good idea to use them. I started my booking online and it was easy. I booked the smallest container and it was perfect. The condition was good and the delivery was great. They gave me a timeframe and the guy was there within that timeframe. He took it off the thing and set it up. Everything was perfect with PODS and I would recommend them. It's so convenient and it's worth it.

We moved from Florida to Columbus, Ohio. Everything went very well. Pod was delivered to our Florida House on time. Pods notified us when is was coming. We called them to pick it up also on time. Very good driver both ways! They stored the Pod close to the place we were building so when we needed it was delivered. Nice thing was it was stored inside as we need to store it for forty five days. When we opened the Pod everything was in place and as we had packed it.

It was easy to order the pod and plan for drop off/pick up. Selinda was the driver for drop off and for our transfer, she was excellent! There were a few issues with selecting a date and I had to call in for assistance but customer service made the process easy.

I used PODS this spring. It was very easy to order and get dropped off. Scheduling pick up was very easy to do as well all through the website. The only issue I had. I needed the unit a couple more days longer than the month I had originally booked. They have no way to prorate the unit 1 day or 30.. Same price? Seems that since you pay for delivery and pickup you should be able to pay for partial months?.

Our belongings were transported from Georgia to New York using PODS for storage over a 12-month period before final delivery to our new location. This was our second time utilizing PODS, and we found the service to be efficient, cost-effective, and satisfactory. The customer service provided was excellent, and the delivery drivers were professional. We would definitely consider using PODS again for any future moves.

I believe PODS was really useful to have to help us with our move keeping our stuff in storage while we needed it. It kept stuff by our house and we can load it anytime. We need it and then get it transferred onto the next place. It’s a good service to have. I also thought customer service was very helpful.

We were doing a kitchen remodel & needed a place to store our furniture. We were able to do everything online. They were very easy to deal with, POD was the perfect size for what we needed, the door was easy to open and close. We'd definitely use them again.

When called to drop box at 7530 hart drive. And was told would need 124. And a lil over so. Left 125$ with brothers law when they dropped. Then took a 124 dollars and a lil bit for final payment. And brothers law heard someone say a heck of a tip. When he gave them the money I was told that was to be last payment.

It is always refreshing to have a company done exactly as needed in the situation. I had to move my dad's house to my new home. It was a cross state move. I called PODS and they were able.to set everything up. My family loaded the pod and I unloaded it at the new location. We even had to store it for a short time before we were ready and the facilitated that as well. It was a wonderful experience.

Everything was good with PODS. I like the convenience of using them. They brought the pod right away and I had it till I didn't need it anymore.

PODS is a good company and very reliable. Booking with them online was easy and they delivered the pod easily as well. I didn't have to be home. Everybody communicated well. They talked us through how to pack all our stuff and how to close the door. The only thing was when I requested it to be picked up, they didn't have any dates available before my ending date so I had to pay double. They said that because it fell after the month, I had to repay it.

We rented a pod, kept it in our driveway and used it for storage until some renovation work was finished. We were very pleased with the experience. Everything went smoothly. We had prior experience with PODS and would use them again.

I was very satisfied with PODS. We booked a 16 foot pod, which is biggest they've got, and there was quite a bit of room inside. I've told many friends that they should use PODS.

If someone needs to move something, they can trust PODS. We booked the biggest pod they have, and it was very good. Delivery was a good experience too.

The only thing we took a little bit of an issue with was we thought we were getting an 8 x 8 container, but it was 7 x 7 feet. The delivery man said that that was just how they are now. He said they don't actually have 8 x 8, and that they're 7 x 7. But the delivery guys were really great. They were really good at driving and parking the pod and putting it on my property. All in all, PODS is convenient and affordable, and it's easy to book one. We've already recommended them to neighbors that we see when we're out walking.

I had a wonderful experience with PODS. It was very professional. They kept us up to date on every move from moving from one site to another and when it arrived at its next stop. They were right on time with the pickups and drop-offs. I was very impressed. Also, their website was very good and very easy to use. I made an initial call to set everything up, but after that, we just used the website because everything was updated right away.

Pods is great if you know exactly what you need. If you have a pod for 3 days and change your mind, you are stuck paying the whole month. They are not flexible whatsoever, you pay the whole month no matter what. Moving is stressful enough, I wish they were more understanding. I had no problem paying for the time I had it, just wished partial refunds were an option. Customer service is lacking.

I needed somewhere to store my items while I build a new home and booking with PODS was relatively simple. They reached out to make sure everything was good and most of the time, I didn't have to talk to a call center. Their emails were sufficient and very well written. The website had everything listed and let me know exactly when things were going on. Also, the drivers were good. They called me when they were nearby to make sure that everything was good.

My experience with PODS was positive and easy. The driver said he was busy because they were shorthanded. But he was very nice. The container was clean too. We would use them again if we need to.

Worse experience ever! PODS over promises and under delivers. We had to change where we ended up moving which was still less than 2 hours from where we left and PODS absolutely refused to honor the drop off saying we live in an area they don't service but funny part is, I pass there trucks almost daily going through my new area. So much for their commercial that states "we pick up and will deliver local OR long distance". Had numerous conversations with "customer service" and they would not work with us in any manner to resolve the situation through a compromise. We had to go back to the Pod facility with a moving truck and unload our Pod and reload a truck and drive it to our new home. Costing us double... Pods made no attempt whatsoever to help with any part of the unload/reload and the person at the facility was extremely rude and condescending. Avoid Pods at all costs!!!

Very good service and courteous crew. However, the full house move is not enough in one largest container. I should have evaluated or get advise. I had to hire labour to load and unload stuff. Overall, it was a good experience. Thank you so much!

When pricing various options to move between states, PODS came in only a few hundred higher that others. What sold us, was that the POD could be dropped off a week or so prior and we could load at our own timeframe. We would not need to drive the POD across states and it would be delivered with ease and we could take our time unloading as well. Using PODS helped make our move easier and our items were cared for the whole time.

PODS are great for long distance moves. Customer service and surprised charges...not so great. Schedule a move from Indiana to North Carolina. My housing fell through so I ended up in a town 21 miles south of originally planned. Pods doubled my fee because of the change. I had no choice but to pay because they had all my stuff. They delivered it on the 21st. On the 22nd I went to schedule the empty pickup, the 30th was the only available day. Since my monthly renewal was the 26th, they charged me another $341 since the pick up was schedule for the 30th. $341 for 4 days and an empty trailer because they couldn't pick it up. So make sure you save all your nickels and dimes because they will take them.

There are many good things with PODS (and some not so good – read on). I have had containers delivered to 3 homes and 1 PODs yard now for 3 different moves. Their customer service line is great, the drivers that drop off and pick up the PODs are great, their communications via texts and e-mails are great, their reliability to their promised time schedule is great, and their containers are great.

If I could get Pod’s negative stars I would. I initially booked my container delivery Two months out over the phone. I was already skeptical because they don’t give you an actual invoice with the prices, they just tell you the prices over the phone and you book over the phone because that’s the only way I was able to receive the 25% discount. Every time I spoke with someone the price will increase, and I will have to refer back to my initial booking price. Luckily, I taken note of all of those things so I would know with the correct prices were or I would’ve been taken advantage of and spent way more money. I called to follow up and unable to get anybody who is familiar with my order.

Super rude customer service from Ronda. She’s lost the plot. No idea why they have employees like that. Why would anyone want to use a company that hires Ronda’s. The best thing you can do is to use any other company.

Admittedly, I was a skeptic. Read every review. Was nervous about using PODS to move as my belongings would leave my sight. Well, I took the leap and cannot say enough great things about my experience. From delivery to pickup, it could not have gone better. Each of the 4 people I dealt with dropping off or picking up were so incredibly skilled, friendly, and helpful. My new residence was tricky in terms of space. They nailed it! They were so careful and I was truly impressed with their expertise. I’ll never use anything different from here on out. Thank you, PODS, for your outstanding service every step of the way.

I needed their container for moving and I booked over the phone. Scheduling was an issue, but there was flexibility there and it was excellent with the driver. They let me know when they were coming, when they dropped it off, and when they took it away. The whole experience was positive and it worked out well.

Both of the drivers were very professional, and knew how to do what they did. They were awesome. The professionalism of the drivers and also that contraption that they used to move the POD was a blessing. The contraption picks up the pod off the truck and sets it down and it is such a wonderful thing. My neighbor was moving at the same time, and he ended up getting a pod from the PACK-RAT, and they didn't have that Spider. So they had to put his in at an angle on top of the grass at this condominium. He had to get approval to put it in. Where PODS came in, the communication was great as far as making sure that the parking space next to it so that you can make sure that it get in.

When it was time to schedule the delivery of our POD back to our house to unload, I called two days before the scheduled date and asked if I could request a delivery time before 1:00 pm, as I was hiring people to unload and carry our items into the house. I was told yes by customer service, and was even sent an email confirmation on a modification to my account. At no time was I told they couldn't honor a scheduled window request.

Booking online was super easy and I was kept well-informed. I got the 18x8x8 container and it was in good condition. The driver was awesome. They were very good at using the Quadzilla, putting it where we needed. They didn't rock it around. It was the same guy who delivered and picked it up in PA. But both drivers were awesome. Everything worked out well and I would use PODS again. It's very affordable. Within the market, it's one of the cheaper options and very user-friendly.

PODS is easy and efficient and I've had it for about two years now. They move it and come pick it up in a timely manner. The drivers are great and super-friendly. They know what they're doing. Where they had to place my POD was a little difficult and yet they were on it. They made it look easy. It's been a wonderful experience.

I got multiple containers from PODS and the sizes were 16-foot and 8-foot. They were clean. There were four different drivers on this recent booking and it was all fine. I had a good experience.

All the drivers were very good. There was one woman in Connecticut who was really exceptional. If this is something you think you can do, then you should investigate it. My wife and I thought we could do a pod. It did not turn out to be appreciably cheaper than the shipping. But we had a lot more control over it because we could do it in stages. My wife says that if we could make one suggestion to the people at PODS, they should have a lot more tiedown's. Inside of the containers, there are little tie-down clips so you can tie down some of your property and there should be more tie-downs available so that you can keep the stuff from moving forward. Also, when you close the door, if all the stuff shifts, it shifts against the door and it's almost impossible to get open. So they should have plenty of tie-downs or some mechanism that, just before you shut the door, you could tie everything down so it cannot rest against the door.

They were excellent and professional. They did a great job and showed up on time. I was very happy with everyone. I also like their price and convenience to load at our own pace and I like that they could get to where I needed to go in a reasonable amount of time. The container was clean and it served its purpose.

They have clean units, professional drivers and prompt delivery, as well. I would use them again.

I got the largest container that PODS had and I moved it across the country and it was an easy move. We needed it at a certain time in Michigan and it arrived and we loaded the thing, and then the next thing we knew, it was in Chandler, Arizona, and we left it in storage for three years. We only went down there a couple of times to get some things or put some of our things in the unit, and that was an easy task. But I didn't like the cost at all. I didn't really like the $300 a month that I was paying for storage. It wasn't the cheapest thing around, but, it was less expensive than hiring a mover to move across country. But overall, I'm pleased with them. This was, by far, the most reasonable and convenient thing we could do. I'd use them again.

We rented out a pod for storage while our house was under construction. I booked online and it was incredibly easy. PODS was very simple to use and the container was perfect. The price was always fair, too.

The drivers were both very nice. They wanted to know specifically where I wanted to drop the pod at when they first delivered it in Oceanside and when they dropped it off here in Texas. They were on time as well. The pod was clean. I was concerned about moisture but when I unloaded it, it was still dry and I was happy with that.

The price was a little high but going with PODS was convenient. The delivery and pickup were good. The drivers were professional and answered questions for me.

I'd recommend PODS. This is the third time I've used their service and for the most part, everything was fine. During the pickup, the driver was very personable. We had a pleasant chat. However, the pod's door was sticky and the latch was difficult to maneuver. I'm in a wheelchair so I can't get the leverage one would need to do certain things. Instead of it sliding easily, I had to exert a lot of effort.

PODS is easy to deal with. I called them and spoke to a gentleman. He set me up and priced everything out. Once I got the okay to close, I called back and spoke to another gentleman. He brought up my file and got the account going. He walked me through the website and made sure I was in and changing things. He also made sure I had moving blankets, bubble wraps, cardboards, and extra locks. It was easy to get through everything, using the online prompts. The pod was clean, very well put together and maintained. I was more worried about my personal belongings getting the pod dirty than the pod causing any damage. Logistically, PODS was the best route to go. I could store things, move things, and get it dropped back off. There was no deadline. It was cheap and convenient to keep the unit for month to month. Everybody was great especially the drivers. They suggested better places to put the pod for long-term positioning at the new property.

PODS' customer service was outstanding. The assistant manager, Rich, was extremely helpful. There were a couple of things that happened and he stepped up. After the pod had been at the house, they moved it to their storage facility in Wethersfield. They loaded it even further afterwards. They would bring it out and I could put more things in it. The driver who did the pickup at the place in Connecticut was very helpful as well. The driver down in Tennessee had to wiggle things a little bit. The driveway was dirt with a little bit of gravel. He positioned the pods that it was right next to the garage entrance where I could move everything right into the house. The cost was expensive, but it was worth it. I could have done it cheaper a different way but the convenience more than made up for it.

Both the move out & into their residence went great. Each time the driver was very helpful. The only hiccup was the folks we spoke with on the phone to set up the return of their items were not on the same page with the company itself. They were unaware of the new rules in place dealing with dropping off the pod. Wasn't a big set back, we didn't get overcharged because the computer recognized the mistake. All this was explained by the driver.

My experience has been great from the time they dropped the pod at my surrey BC address to the time they dropped the pod at my new address in Airdrie, Alberta. Everything has arrived safely. The cost was much less than a moving van. I will be recommending them to everyone who is planning a move.

My Pods experience was very pleasant. When my dates changed, I had no trouble adjusting them at Pods.com. The container was delivered, picked up, transported, delivered and picked up exactly as I had expected. Could not ask for a better experience. Thank you Pods! Will highly recommend this service.

Where do I begin? From beginning to end it was a nightmare. We the very beginning we were speaking to people living in other countries who could barely speak English. They somehow had opened several accounts for the same move. They had the wrong passcode and the wrong security word because of the language barrier. They misquoted us on several occasions and we ended up being charged more than the original quote! We scheduled a delivery and it was never entered into their computer and when we called to find out why we had not received a confirmation call they replied it was never entered in. I will NEVER use them again and do NOT recommend to anyone.

The move went well but I couldn't get an answer why my 2nd POD cost more than the first. It appeared to me that I didn't get my military discount on the second. The last person I talked to said she'd call back but didn't bother. I also had trouble understanding her due to her accent. All drivers were very professional and helpful.

I have used Pods twice. The first time I was moving across town in 2004 and PODS were a brand new option. The second was this year moving across the country. They hold so much stuff it amazed me both times. One of the best things about renting a POD is that I didn’t have to drive a 28 foot truck, towing my car, this time. Also, my schedule always seems to have glitches when I’m moving and they were extremely flexible about the drop off, pick up, and delivery schedule. The company was great about working with me which alleviated a lot of the stress involved in my move. I highly recommend using a PODS.

I was moving my family from SoCal to San Francisco and everything was going great until I found out some major issues. At no point was this communicated to me as a possibility, but after the pods were delivered and picked up to move to San Francisco, I received a phone call from the city about our permit for delivery being denied. This error COST ME aound $4,000 DOLLARS I did not budget for. I had 2 pods, and each pod had to be dropped off with a $1,500 fee and a 4 hour window. The driver just sat in the truck while I unloaded. I had to pay a task rabbit to help remove the items, because there was too much for one person to do in a 4 hour window. After everything, It was $3,000 more just for delivery, plus almost $1,000 for the movers to help me load everything in. How can something like this not be communicated while booking the pod that there may be additional fees? How was I supposed to know this.

We had a good experience and partnership with PODs using the first 2 PODs in February. But the experience with the 3rd and final POD was a very different and frustrating experience. We scheduled for the POD to be delivered Monday April 22. All other times the delivery and pickup occurred between 8 and 12:00 in the morning so we were expecting the same time. Long story short the POD did not arrive at our house until after 7:00 PM! And already getting dark outside. Upon looking at the inside of the POD we discovered it had NO hooks to attach our tie downs to in order to keep our stuff. So now we had to wait until the next morning for me to go buy my own hooks to install in your POD.

Delivered on time, exactly as requested. Picked up on time, exactly as requested. Delivered to destination exactly as requested. Exceptional help from all the drivers when picking up and dropping off. I will definitely use this service in the future if needed. The setup process was easy and the payment process was easy.

We were impressed that both drivers were so nice and professional - they maneuvered the POD into a tight place and got it out! The POD was clean and waterproof and held everything we needed while the basement was remodeled. The service was on-time and flawless - we will use them again when we remodel the upstairs!

PODS made my life so much easier! I ended a 12 year chapter in my life and started a new one and PODS helped with my transition and made things so much easier! Not having to worry about moving all of my belongings was a godsend. Once the POD was filled I literally got in my vehicle and started my journey back to Michigan.

Scheduling was done easily over the phone. Container was delivered and picked up on time and efficiently. Visits to my container to load more items or take some out while it was in storage were easy to schedule. Only drawback is not being able to access it on a Sunday. ALL employees that I encountered were friendly and helpful. The container was clean and secure. All my items were in good condition when the container was delivered to my new house.

My wife and I had a great experience with PODS. Both drivers were very courteous and knowledgeable and all of our items arrived undamaged on a long distance move from Florida to Virginia. I booked the service on-line via PODS' chat and everything was simple and was set up easily and quickly. And, I really appreciated being kept updated through the entire move experience with both emails and texts. Thanks PODS!! :-)

Everything about MyPODS was very easy from setting up the initial account to having my pod picked up. Delivery of the pod was easy, very friendly and professional and clean and upon returning the gentleman was very professional and friendly. The pod was clean with no damage. Thank you my pods.com.

PODS was there when I needed them after Hurricane Ian and set up was easy. However, after a leak in the room destroyed many of my possessions it was VERY hard to contact them regarding the claim. Contacting a living person is nearly impossible. I had to act like I was setting up a new POD to speak with a living person. Their 3 contact numbers are a hamster wheel of options! They claimed that turned down insurance on the POD but could not provide proof and only paid me 1/4 of the value of my possessions.

We had our own loaders and we filled two 16' pods. The PODs were in storage two weeks until our house closed. The PODs were then moved 3,000 miles, delivered as scheduled, with nothing missing or broken. Very efficient. We recommend PODs and would definitely use them again if we ever move again.

We had an excellent experience and I would highly recommend using PODS. Delivery to our home was excellent. The driver put the pod exactly where we needed it. We loaded it and it’s was picked up timely. Delivery to our new location was great. We unloaded it faster than we thought. They adjusted their schedule and picked it up early as requested. Great way to move!

I had a very positive experience using PODS. I was hesitant to use such a large company to transport my items such a long distance, I typically use U-Haul and do things myself, but every step of the process with PODS was smooth, professional, and transparent. The first rep I spoke to to get a quote was friendly and knowledgeable. It was really easy to create an online account to track my invoices and order history. The scheduled drop-offs and pick-ups were always on time. I was very impressed with each of the drivers calling to ask questions in regards to location of the drop-offs as well and providing their estimated arrival times.

I had a very positive experience. It all went as described to me with just one minor glitch. One of the drivers didn't read the notes where the passcode for the gate was to enter my storage facility. Fortunately I was already waiting for him. Everyone I interacted with was pleasant and patient. You have an excellent staff.

If you need PODS, use them. They work, and are on time. I was very satisfied.

I had a great experience with PODS. They dropped off the pods when I wanted it and picked them up when I wanted it and got them all the way from Arizona to Florida. It's fast and efficient. They work well.

I'm happy with PODS. They brought the container out. I loaded it up. They came and picked it up. It was set in storage for three years. Then they brought it back out. I unloaded it and they picked it up. I can't be happier. I'll recommend PODS. I'm a Realtor, so I'm happy to tell people about my experience. I'm glad they're there and I'm happy to use them any time.

All three of the PODS reps were great. They helped me out and allowed me to understand everything and how it works. I didn't know the dates and they explained it to me. They give you the date they pick up and what day the pod arrives. They also gave me great military discount. They had the least price that I received. The people who dropped off and delivered gave me the time and told me when they were coming. One guy was coming early and asked me if he could. I was very pleased with them. I still have stuff in New York and might need them again. My cousin did her move three weeks ago from Jersey to Florida. I told her to get PODS and she went for it.

I had $1400 worth of damage and PODS or Pack & Load who they recommended don’t want to know anything. The $10000 insurance that you say you have is worthless. The packers did a poor job of securing some items and piled heavy items on top of boxes marked fragile. And they claim no responsibility. Total farce. I would not use them again.

This was the third time we had rented from PODS and we were just as pleased with this rental as the others. The delivery and pick up of unit at the former and the new homes were on time, and placed exactly where we wanted them. The text message and email communications were perfect.

This was a horrible experience. They delivered a POD that was in poor condition. It leaked, had numerous patching jobs with tape and staples. In addition it had pungent moth ball smell that cannot be removed. It was not in a condition to be used for storage or shipping without risk of permanent damage to your items. There is clearly no quality control review on the boxes they ship out to be used. PODS still wants to charge you for storage, insurance, etc even though the box is not in usable condition. Their customer service is outsourced and difficult to get issues resolved. You can do better with other companies. I had used them in the past, but they have lost my business for good now.

After a successful move from MD, I decided to go with the same storage transportation company that moved me before. And once again I made a good decision by using PODS. So from MD to AL from AL to GA. Great customer service, very professional and my household goods were taken care of. Thank You once again for a job well done.

Excellent service and communication. Could not be more courteous and professional. Well informed on schedule matters as well as on time. Very pleased with the drivers we were involved with. Would recommend as well as use again

All initial contact and arrangements were smooth and easy. Pick-up, the driver was supposed to call 30 minutes ahead of schedule. He called upon arrival, and waited only minutes before leaving as the gate was not opened immediately. This resulted in rescheduling and additional time with the POD in my HOA parking lot.

Pods came to my house during a remodel. They arrived when they said they would. I loaded the pod and they picked it up the next day. Everything came back with no damage. Pod was picked up the next day. The men dropping off the pod and picking it up were very skilled in moving the pod on to and off of our driveway, Everything went as expected..

Everything went well from ordering the pod on the phone to then changing the size on the phone. Pickup and drop off were all punctual. Very happy with the service. The pod was order to ship some furniture and personal items to my daughter. There were a couple of glass items that broke but for the most part all went well.

Clean PODS were delivered and picked up exactly when they said they would be on the move out end and on the move in end of our experience. The drivers were courteous and knowledgeable. Everything we could’ve asked for. We thought we would only need storage for a couple of months, but they were able to keep our belongings for nearly a year while we remodeled our home.

We rented two PODS after Hurricane Ian severely damaged a house we own. The staff from PODS was very professional. The PODS were delivered on the date and time we were given, the billing was always accurate, and the pick up of the PODS was smooth and timely. We also used PODS to pack the household items. They did a good job with the packing.

I had to wait almost 2 weeks for you taking the empty container. This cost me parking, unavailable to enter the garage a lot of inconveniences around. I was told that I'll get a refund. It never happened. Your agent was good when I did the reservation letter on he just didn't answer my calls. The drivers were excellent, very professional.

This move was from Az to Mn. For my mom, so the size of the pod was perfect! The company was great about communication, before they came and setting up a pickup date was very easy as well. Nothing was broken during transport. Would definitely use this company again!

The thing that stood out to me the most was how professional and nice everyone was. I was informed of every aspect of this move. The guys that delivered & picked up the pods were fantastic. If I ever move again which I don’t ever want to do again PODS will be who I call. Thank you for all you do.

Recommend using this service. Drops/picks up on days you requested and around your schedule... weekends included! It was so simple to use. I did have some damage in the last move, (used PODS 2x back to back) but I have had damage when the regular truck movers moved me...again, recommend this service. Cheaper and easier than driving the truck cross country!

Great service and shows up when they say they will. Delivery driver was a great guy. Although this is my second time using Pods I probably won't use them again. They are very expensive for the service they provide. Remember all they provide is a pick up and delivery off a portable storage box. Nothing more.

I was very pleased with the entire POD's process. We were given timely notices frequently and were never concerned with the service. We were especially happy with the wonderful drivers who showed up to drop off, pick up, drop off and pick up again. They were very nice and professional. They deserve raises! They are the backbone of your business.

Rapid service, great prices, love your website (really user friendly and I'm an engineer, understand user interfaces). It was easy to schedule, organize my payments, and when I no longer needed the pod, your folks were quick and professional in picking it up. We have a circular driveway which made it challenging for the drivers but they handled it like champs.

Scheduling was easy. Communication was great. Pricing was competitive. PODS containers were in good shape and clean at delivery. Transportation across country was quick and no damage to contents. Delivery drivers from Austin, TX and from Santa Maria, CA were top notch!! I will do business with PODS in the future due to the delivery drivers alone!

I like the PODS option for moving. It gives me control over how my stuff gets loaded and unloaded by groupings. The delivery and pickup process is smooth and you can unload at your pace. Each customer service representative was friendly and helpful. If you don’t mind doing the work to save some $$ & I would highly recommend.

When Jameson and Dustin showed up they were on time and very courteous and friendly. They very worked hard and very efficiently. They got their job done every quickly and on time. If I were to moving again, I would rehire Monterey Movers to load and unload. They the best And I have moved a lot.

I can honestly say I would never move any other way. My experience with them made this move the easiest move I’ve ever done. And I’ve done many. There was never any pressure and from the wonderful and helpful office people to delivery men, the whole experience was easy. No stress.

We were moving and put our house up for sale so I needed the pod to put our packed boxes in for showings. They gave me a date and time and showed up exactly when they said. Then when I needed them to move the pod to new location they accommodated with the new time and pickup. Everything went as planned. I also needed a pickup time after I unloaded the pod. Called and pickup went as scheduled.

I have used this company for two periods of time while cleaning out and renovating an attached garage. My experience has been nothing short of excellent on both occasions. Their reps I spoke with via the telephone were polite, professional and even made sure I was getting accurate pricing in comparison with the advertised pricing online. Date of delivery, pick-up were always confirmed as was the ability to add an extra month (which I had to do the first time I needed a pod). My only complaint is that we can only get extra time via a full 4-week period and not weekly as that was all I needed the second time, but did not request that time. Also the pricing is a bit higher than your competition, but I can count on clean containers and respect for my driveway when I use your service. Overall i rank them a 9/10 start, only because of the aforementioned issues.

The unit was easy to load and unload due to the low door sill height. Every interaction with PODS personnel was professional and accommodating. At my origin in South Carolina, the driver (Anthony) who delivered and picked up my PODS unit, was extremely helpful and provided first class expert service in a safe and customer friendly manner.

I was happy that PODS was available to me to safeguard what I had left after Hurricane Ian. The convenience of loading it in the driveway and then moving it into storage was great. This convenience comes at a price. But I am happy with the way PODS conducted business, from the online reservation, access to the pod while it was in storage and the drop-off and pickup was very easy.

We moved from Southern California to Florida and used PODS' rental service of the pod from June to the 1st of January. They have one of the nicer units out there from what competition was. Initially, I inquired by phone then PODS sent me an email following up on my conversation and what the price would be. When I was ready to do it, I called and spoke to a gentleman. I told the gentleman that delivered the pod where I wanted it. The control they have is amazing. It's very well set up to do it correctly.

Generally speaking, my PODS experience was pretty easy. They are not the cheapest game in town, but they worked for what I needed. The problem I have is with extra charges. I was told that I could have my PODS moved across the street (I was buying the house across the street and needed to be able to move the PODS after closing) for no charge. At least two more times I asked to confirm that information was true on subsequent calls. When the time came to actually schedule to have it moved (40 feet across the street) they said it would cost me $350. The best they could do was talk to the supervisor to see if they could give me a discount.

I wanted to make sure that everything we had that got from point A to point B would be protected along the way. And I felt confident with PODS. We see the pods throughout the neighborhood, so I was able to physically see the pods. My pod was the right size. It was clean when it arrived, when we started loading it up, and when it arrived to point B. What was very nice was we made sure that we got the best movers to load the pod. If it was up to me to load the pod, who knows how everything would have arrived? But those guys were such pros.

PODS has the best pricing. We did one of their moving pods. Everything was still in its place when we got the pod. We had a lot of stuff stacked. We got it how we packed it.

My experience with PODS was fine. Everything they said, they did. They had good communication too. The only complaint I would have is I got too many emails.

The reps were very helpful and informative. It was easy to book online, pick a time and get updates. Everything turned out smoothly. Using PODS was convenient. The pod sat right on my driveway. The doors worked fine and were easy to lock. When they picked it up and moved it the first time, the driver was extremely helpful, willing to turn it around and do it in a different direction for me.

The driver delivered the pod and put it right where we wanted it. Then they picked it up while we weren't there, delivered to our new address and again, put it where we wanted it. It was a good experience overall but I don't like how PODS bills for a whole month when we didn't even use it for the full month.

PODS delivered everything that they promised they would and on time. It was an easier way to get proper information from them. Most companies wanted to know when the move was which I didn't know. I had called U-Pack, and this was when we weren't even ready to move. They couldn't give me a price until I gave them a date. PODS was able to give me a price without a date. They gave me ballpark numbers, so I knew what my budget was, and they stayed within those numbers. We got their largest pod and it could have been bigger, but we made it work. There was a driver to drop it off, a driver to pick it up, a driver to drop it off, and a driver to pick it up. All four drivers were exceptional.

I had to rent a couple of pods and store them at their facility in Greensboro for a little while before we moved. I booked with PODS online for the first pod and when I needed a second pod, I booked the second one on the phone. I got a large pod at first and it turned out that I had more stuff than I thought, so I needed to add a medium size pod. But PODS don't do a large and a medium because of moving them from one city to the other because of their way they transport them. They just had to do a large and a small to make one move on one truck. So, I had to get a small one and all my stuff would not fit on that small pod. Then I ended up having to rent a little U-Haul truck for the odds and ends I had left over. When we moved, they had everything there like we had scheduled.

The service I used was where PODS brought the container and set it outside. I used that for a couple of months. It was very easy. I would recommend it.

We rented a pod to transfer my son's belongings from Illinois to Arizona. I spoke to someone and it was very easy. The rep was very helpful. Everything went really well. They were there when they said they were gonna be and picked up when they were supposed to be. I would definitely recommend it. However, it was a little pricey to me, but I had to do what I had to do because it was a last-minute scenario.

The pick up and delivery of the Pod was great, the condition of the Pod was not. After the driver left I tried to open the door and it would only open half way, it was getting jammed. I found that the latch was severely bent it was preventing the door from opening. I bent the hatch some and opened the door. The latch had been bent so much it would not closer enough to lock the pod. I got it straight enough to be able to tap it closed so I could lock it up at night. Will probably look for another company next month for our next renovation project.

Everything worked out nicely in my experience with PODS. They gave me plenty of updates and heads-up that they were coming. They also came when they said they were coming.

I spoke to them over the phone and the experience was very good. They delivered things on time and picked them up on time, and placed them where I asked them to.

It was confusing how big the pods were. It was said that it could fit three rooms, but it clearly could not. I needed a bigger pod but I don't think PODS has something bigger. Also, I couldn't use them for storage as long as I planned to. The pod was supposed to be stored in my yard but it had rained a couple of days and the truck couldn't get it. It was sinking down into the ground and messed up my yard a little bit. Somebody had to come, dig and tow the truck out.

The communication with PODS was really good. I have my things in storage longer than I wanted, but that was not their fault. It was mine. My experience was good.