PODS Reviews

We were moving and we needed a POD to organize our rummage items until we could get to our new address. They arrived quickly with a clean POD and started loading right away. When we did ask for the POD to be moved to the new address, they got it there and picked it up right after we did get it empty and swept out.

We used pods to rent a PODS mobile storage unit for a move, the unit had lots of space and it was easy to use. Their personnel on site dropped off and picked up the unit quickly and safely, additionally the customer service team was very helpful with any follow up questions and booking process!

I recently used PODS for my move, and I couldn't be more pleased with the experience. From start to finish, their service was exceptional and made my relocation a breeze. The hassle-free process was a standout feature. PODS delivered the container on the scheduled date, giving me ample time to load my belongings at my own pace. PODS' professional service was evident throughout the entire moving process. The drivers were courteous and skilled, carefully maneuvering the PODS container into place both at pickup and delivery. Their expertise ensured that my possessions were transported safely and securely.

I rented a pod for one month while I was having my hardwood floors redone and it was so easy to work with the company, schedule the delivery and the pick up. I truly recommend for anyone in need. The employee who delivered the pod was helpful and considerate of my driveway.

This company is a SCAM and they will continue to charge you even after you have satisfied your obligation. This company stole over $300 from me by charging me consistently after I had already paid them. While I am disputing the charges I jus hope that I can help someone else. I wish I had listened to the reviews before I decided to get into bed with this TERRIBLE COMPANY.

We were having hardwood floors installed throughout and we needed somewhere to put our furniture. PODS to the rescue. The whole process went perfectly from placing the order, to the delivery and finally the pick up. And the price was more reasonable than we expected. Exceptional experience.

Relocated from Rhode Island to Florida. Cameron in Rhode Island was excellent and showed caring with my needs and went the extra mile to help me during a difficult transition. And Tontae in Cape Coral/Fort Myers Florida was awesome and exceptional! All my items remained intact and nothing was broken. Would highly recommend PODS!

Placed an order for 2 16 ft units to be delivered on 12/27 and picked up on 12/30. Paid up front. Called 12/24 to ask an approximate pick up time on 12/30. Was told they could only pick up one. The other one wouldn’t be picked up until 1/07 because they didn’t have any available storage for both pods. My house closed on 12/30 so the property they would leave my furniture on was no longer my property. So I had to cancel one pod and it’s caused my move to be a nightmare. I found a small pod from U-Haul which wasn’t big enough. Now I’ve had to rent a truck and a storage unit. I just want to sit down and cry but I can’t because I have to figure out how to move my household.

PODs couldn’t have ruined our Xmas any more if they tried. Zero customer service and zero flexibility. They blamed us for not calling on status of our shipment when our online account stated in transit even though it was sitting in our destination city. I would try all other options before resorting to this company.

Great service and great staff, efficient and professional, very convenient and safe to move. Spacious containers. On-time delivery. This is my second time using PODS. I love it. Better than using the moving companies that don't keep their word and damage your stuff. I moved 4 times before, and PODS is the only company I had good experience with. They don't subcontract other companies. They are reliable and responsible. I got discount for my second move. I liked the fact that your first month of keeping the container is free.

The Pod was perfect for my move. It was dropped off easily and I loaded as I had time. Then they picked it up and it took like only 9 days from my move time to drop off at new moved in location. I had it for two days, which I had scheduled. Then they picked up. It was seamless and they were able to use the podzilla to move the POD into parking spots easily. I'm impressed and would choose them again to move across states.

I used PODS for storage. Setting up an appointment was fine. I didn’t really like the website, and their marketing felt a bit aggressive, but overall it was okay.

We use PODS quite a few times. The first time my sister got them for my dad's home, for storage. She researched and found that you had the best price at the time. I used them when we moved from Illinois to Arizona. Everything was good. I booked it online. It was very easy. I was totally satisfied and would definitely use them again if I needed to. The price was a little more the second time I used them, but I just went with it.

I was extremely impressed with PODS and the whole service. The people were polite and helpful. It was an excellent service. I’ve told many friends about it.

I was overall happy with the delivery and pick up. My two issues: Rolling doors easily stuck and very hard to open/close, AND the driver ran into my building (where I moved to) and ruined a portion of the siding, saying he would call it in but I never heard anything back. VERY expensive and delivery took two weeks but it was the only option available for me. The customer service people over the phone were great and helpful getting me set up.

I think that PODS was the best solution to our moving needs. I really liked meeting and working with the drivers too, they're so friendly; and friendliness matters in a moving situation. The contents of the PODS (our stuff) was in the same condition as when it was put into the PODS, that was a big relief -- No bugs, no mold. It was all safe. Thank you!

Had an issue with the PICKUP of POD. Never received The courtesy 30 minute call ahead... Cannot understand How it takes so long to get items to get delivered. POD left CA on the 8th, arrived the 18th in NC. Something about these things need to get a good nights sleep in a different city. This Order From Ohio To NC was picked up the 17th and DN receive until the 28th. I understand the holidays, but a center is only opened Tu, Wed, Thurs. I can drive the route in 10 hrs. (From CA it took 5 days, even going thru Ohio,, then to NC and still waited for POD... Price may be good but time to people is just as important. Need to adjust their timeline

I used PODS for one of their containers. I used something small-ish. It was just more than enough for what I was doing. If I needed more room, I would have packed better. They delivered it, moved it, and then they picked it up. It was fine. They know what they're doing. They have what it takes to get this job done.

Highly recommend!!! So easy! Go online, pick out the size POD you need, order a drop-off (submit a date), and that's it. Fill the POD and then go online and submit another date for pick-up and delivery. Delivery and pickup were on time. NO COMPLAINTS! Will definitely use them again. They make moving effortless! Easy Peasy all the way around!

From start to finish the experience was a pleasure. Scheduling, pick up and drop off were seamless. Absolutely the best way for our relocation. The agents who handled the transaction were knowledgeable and efficient. They explained the entire process. The drivers who handled the container were professional. Amazing engineering with PODS' equipment. If I ever move again certainly would consider using PODS' service again.

PODS was amazing - From the very first phone call to get a quote/book it in, to pick up and delivery. Every associate I spoke to was knowledgeable, friendly, and very thorough. The gentleman who delivered my POD to me at my final destination was so incredible and was a great representation of the company, took the time to chat and was so friendly even at 8 in the morning. They earned my trust 100%, and I will never use a different mover/moving service again besides PODS - They will always have my business and I recommend them to anyone and everyone!

PODS was very convenient for me and it was probably the best price in the market. I booked a pod online and the process was very easy. Any time I needed questions checked out, they were always there.

It was a great experience working with Pods. From start to finish. Even helped with my truck transport. Very pleasant staff and delivery and pickup drivers. Not one item was broken during transport. Thank you so very much for all of you at Pods and the truck transporter also. I would recommend Pods to anyone moving locally or cross country.

My opinion is to not use PODS for a long move. The box does not protect your belongings as a moving truck would. The group that packed my belongings did an excellent job of wrapping and securing everything. Yet there was shifting and I now have several pieces of damaged furniture. So now I have to deal with the insurance claim and find someone to do the repairs. Ordering the POD was easy. Unfortunately I ordered the wrong size. The local POD dealer was amazing! She got the wrong size removed and a larger one delivered the following day. Talk about customer service! I found the billing was too cumbersome and confusing. Whenever I called about it I was reminded this information was available online. Thanks for questioning my mental ability. Again if you you’re moving a short distance it will work. My trip was 1700 miles. That’s a lot of jostling of the contents.

We rented 2 PODS of 16 feet size. Both PODS delivered on time and picked up on time. We able to pack all house items in those PODS without any difficulties. We had difficulties to open door of the second POD after dropped off in Round Rock, TX. I believed the driver might had shook contents than usual while dropping the PODS. Eventually with help of two strong men’s help open the door little bit then push. Move forward boxes back and open the door to empty the PODS. Overall, we are happy with service.

Service itself was amazing. Drop off and pickup were exactly as they should be both on move out and move in days. The only issue found was contents shifting during transport, which lead to minor/slightly major damage of some furniture. Nothing was a total loss though. I would use this service again, and recommend it to anyone who only needs a 1 month storage rental.

Had a TV damaged and they did not cover it. What’s the point of taking out the insurance. A big scam. Never will use them again. Tried to blame it on me. Pod was a little rotten also on the inside. A lot of splinters and post every 6 feet take up valuable packing space.

Great customer service, transportation and delivery of my moving items to my new location. Fair price options with ability to make monthly payments, but the credit bank is not available in all states, which was for my case. But overall everything went smoothly and they are very flexible in terms of when to pick up and drop off your container.

PODS was the most convenient way to do it. We had different drivers for pick-up and delivery, and both were professional and did their job. They delivered when they were supposed to, and everything was in satisfactory condition.

It was the first time we used PODS, and I’ve told everybody it's the way to move. I liked the convenience of it and that I got a military discount. Customer support was excellent. I had to adjust the schedule, and it wasn’t a problem ‘cause they had enough maneuver room to adjust and get it picked up sooner than expected. Everything went like clockwork for us. They dropped it off, we loaded it, it was a 48-hour turnaround. We had a snowstorm in Colorado, I-70 and some highways were closed and just for us to get out of state, we had to go down to Pueblo and head to Wichita, Kansas to get out, but he got here on time and I couldn't believe it. The pod was new and we were the first ones to use it. He used one of the regular trucks and what they call the PodZilla.

Updated on 01/05/2025: Nothing has gotten better. We received an e-mail that a customer support specialist will be helping us. It had no return e-mail address and no name of who our customer support specialist would be. My wife called the company and explained everything to them and how we went with their company because they said "We can deliver it anywhere in Wi." We live in Wisconsin. It's not like we are moving out of state. My wife received another e-mail saying that their customer support representative reviewed our case and decided that they can not help us. This e-mail we could not reply to and it did not give us the name of the customer support specialist that reviewed our case.

My experience with PODS was excellent from the time I made the first phone call til the last. Communications are thorough, timely and clear. Customer service reps were all professional, knowledgeable, efficient and friendly. The items in my POD were returned in the exact condition they were in when picked up. Delivery drivers are professional and on time.

The product was fine and as expected. The service was sketchy at best. For initial delivery, they provided a 3-hour service window & indicated the driver would call when on the way. They met the 3-hour window without ever calling. For pick-up it was unfortunately much worse. First, I called for pick-up on November 19th, hoping to have it removed prior to the end of the month (yes, the Thanksgiving holiday was a potential issue). But on the call they admitted that the local facilities were full & probably couldn't get it until Dec 10th (What if I had sold the house & was closing Nov 30th?) they would try to get it earlier if possible.

I used PODS for storage so that when we bought another home we could ship it directly to our new house. I called to get it sent from FL to OH. They charged me but didn't send the container. They credited that but then I didn't get my container for another month!! They did credit me a lot of money for the mix up; but it took a lot of time. You always get a new person. Very frustrating. I won't use them again.

Origin - Pod was brought to us on time. Driver snapped a wire to the house, not relevant to the utilities, but driver seemed unconcerned. Pod door was hard to open due to previous damage or tract not having been lubricated. This made it difficult the entire time. Pick up - Hard to make changes. Driver was here to get the Pod when he realized the day had been changed. Destination - Ordered for 8:30 a.m. On day of, the text said 12:30 p.m. We were at destination spot (not our home) but Sam, in nice Pods shirt, called when he was near, otherwise it would have been a disaster. Sam went above and beyond when I forgot the combination, then we couldn't get the garage-type door open, probably fault of our loading. Sam stayed calm and worked with us. OVERALL IMPRESSION - Expensive for the experience. Use it only if you REALLY need it.

I have a window of 9-12. Pods called to cancel due to unforseen difficulties at 11:15. I took the day off. No apologies or discount for needing to deliver the next day. Then they had the nerve to tell me if I canceled the night before I would receive a charge!

I moved out and used PODS' storage unit, then I moved back in. My father booked the smaller container for me, and it was seamless. We packed and it was tight, but everything fit. The man who picked up the container was very lovely, and the first guy who dropped it off was professional as well. He didn't have a personality but he wasn't offensive. I had to cut off the lock 'cause I lost the key. That was one thing that I don't know why they told us to do but buy an extra lock. My dad also found PODS to be expensive and wasn't a fan of because he got tired of paying it after a while, granted I had it in storage for a year.

I went online. I found PODS. I called the number. A girl called me back. She was really good with me, called me back several times, because I wasn't ready to do it yet, but I was trying to get all my ducks in a row, and get all my information that I needed, and she continued to call me. “Are you ready? You just let me know.” I needed to ask her how many days in advance I needed to do this, because I was calling from Illinois and my move was gonna be from Arizona back to Illinois. So, I wasn't in Arizona yet. So, I signed everything in order.

I got three quotes before deciding on PODS and I booked the pod online. The driver called ahead of time and told me that the way that he had picked up the container that he now had available was going to make it so that the opening was toward the street in my driveway. He asked if that was gonna be okay. If not, he could take it back and turn it around. I just won't get it that day but they would get it as soon as possible. I was very pleased with his interaction. I've used PODS before so I knew that it would be a good experience. I’m impressed with how easy the service is.

We went online and looked at all the information and we ended up calling PODS. We talked to one of the representatives and it seemed like it was convenient and fit our schedule. We started the booking process and then, we changed things around. It was a very pleasurable experience. I got four 16-footers and we’ve only had one dropped off. There are still three in the warehouse down in Hialeah. So, that process was very nice.

I was very impressed with PODS - exceptional customer service in every interaction I had with them. From my first call for information about their services, to reserving a pod, filling out the necessary information and everything else. I would definitely recommend. My only complaint is not knowing the time frame of pickup to move it to the next location until the night before the date which made it inconvenient to make any plans in advance.

We were decluttering our house. So we got a PODS 16-foot storage trailer mobile because we were selling our home and relocating. I don't do technology real well. So after having done a little bit of plodding around on the internet, I called PODS and the rep was very helpful and got us set up. I called on a Sunday and the pod was delivered the following Monday. The pod was pretty cool. It was great. We were winging it because we've never done it before. But it worked really well. Had I known now what I knew then, I'd have put more on it before I shipped it back. The drivers, Scott and Myron, were absolutely wonderful.

The delivery was great. There was a little snafu during pick-up. I went to set it up. It took a little longer for them to get here than I anticipated. Then they ended up coming early, which was great. But then I still got a notification on the scheduled day that they were coming. But that caused me zero inconvenience, so it was not a big deal. It just seemed like they didn't have something right as far as their knowledge of what was going on. Other than that, I would use them again. I had a good experience.

Excellent customer service, delivered and picked up as promised. Drivers were very courteous. Would definitely recommend PODS to our friends. We will more than likely quote PODS for when we are ready to relocate down south. We had friends who used PODS when they relocated to Florida and were extremely satisfied.

The pod was delivered on August 28 and the driver was amazing. We had places we wanted him to put it and he got out of the truck, looked at it and said, “Yeah. I can do that.” The price was cheaper than a moving company. But they made a mistake. They brought the big pod and I didn't have that many belongings. Everything that was in it just sit flat on the floor. Nothing was piled up. But that was okay. The driver put it between my 8 x 24 camper and the trees so that we could get into it.

We moved across the country and we used PODS and they were great. They took really good care of us. The pricing was very fair and, every step of the way, they were very informative and I always knew where we stood. They did what they said they were gonna do. So it worked out great. The drivers were great on both ends. We would certainly use them again.

I've used PODS before and it worked out well the previous time. I went with them again and my experience was good. It went as expected, and worked out really well. There were three payments, a couple of days before, after pickup, and then the last payment. Then there was a $10 difference. It was no big deal. Other than that, it was great. The driver was good. It was a smaller market. When the first one got picked up, he said he was gonna go do something and then do something else and be back. I didn't get the call for 30 minutes prior. I was expecting that 30-minute call before he arrived and got lucky that I got back when he pulled up. But the personnel were very friendly and seemed to know what they were doing.

My experience with PODS was super easy. They put it exactly where I wanted it. When we called them to have them come pick it up or when we got online and arranged for them to pick it up, they showed up during the window. I had a couple of questions during that period, arranging for it to be picked up and the customer service was excellent. They took my call, answered all my questions and helped us get things set up. It was great. The cost was a little bit higher compared to others. I could have gotten something a little bit cheaper. But given how easily it worked, it was worth it in the long run.

PODS has great customer service representatives and drivers that are professional. The call center was patient with me and answered my questions. The drivers were excellent when they call me to deliver and pickup. My husband and I felt that our items were safe. Great company experience and I will use them again.

PODS was my first try because they're so recognizable. Initially, I called and told them what my needs were. They were very helpful and said they could do all of it. Then, they set me up with my portal which has everything in it. If you make a change, they update it. If you need to look at the dates that you're doing things, pickup times, and needs for delivery space, they're all in the portal and can all be handled online. Also, when I needed to call them, they were happy to help me over the phone. We got the biggest pod, and the delivery and pickup were super easy. We weren't even there. They just delivered them when they said they were going to, called us, and said they were done. The same thing happened when they picked it up. PODS was super easy to use and I would recommend them to anybody who needs that kind of service.

I already had someone to help me pack. I didn't wanna rent a U-Haul truck and PODS seemed like a good option. So, I decided to go with that. Plus, the stuff I was moving had to be in storage for a month before it went on to where it was going. It just seemed like PODS had it figured out how to do that easily. Booking the pod was a piece of cake. I got on the phone and said what I needed. The person I dealt with was very easy to understand. They spoke very clearly and they answered every question I had on the spot and they didn't have to say, "Well, let me go check." They knew what they were talking about.

When I had some questions, I called PODS and the rep answered all my questions. It went extremely well. The estimates that they gave me were right on. There were no surprises. I got the largest pod but I had to get extra storage at the last moment because not everything fit, but that was my not estimating the needs. The representatives that came and picked up and dropped off were all top-notch professionals.

We needed something to put stuff in, and PODS is well known, so we went with them. We booked the pod online and the process was fine. We barely saw the drivers, but they called. They were very good at calling, and they seemed very nice. Overall, the service served its purpose. They did what they were supposed to do. They dropped the pod off. We filled it. They picked it up and they dropped it off. I would use PODS again.

My experience with PODS looked like a good operation. It was an easy and convenient booking process. I was happy with everything. They moved, they stored, and they have provided somebody to move my truck. I was very happy with them. Everything was first-rate. Everybody was cooperative. Everybody worked well.

When I was moving, my son-in-law said they used PODS before and that it was good. So, he set things up with them for me. I had a large pod and everything was perfect.

I loved having PODS. I ended up having them stored for seven years. I just got it two weeks ago. They neither delivered to Alaska nor Montana, which were the two places where I ended up. So, the downside is that they do not cover all 50 states. At the time I booked, I had no idea I would end up in Alaska for five years. When I received my items, it had been kept in a temperature-controlled facility in Texas, which meant a lot because it was 115 degrees for the last several years during the summer time. I didn't have any issues with my belongings. Everything came very clean. I just had it in another moving truck for a week and everything was very dirty. It's good. The temperature control worked beautifully, the way it was supposed to.

I selected PODS because the timeframe seemed to work for me as far as loading it up and delivering it. It checked all the boxes. It was a little expensive, but it was okay. They had gone down a bit in price, which was good. I had a container delivered to my house and it would go to North Carolina. They held it for me and I moved my things into a storage unit. The gentleman that dropped the pod off was great. The guy that picked it up was good. The guy that delivered it to me in Wilmington, North Carolina, to the storage place was patient. He was in touch. It was good, easy service. I've had moving companies move my things and I've had some very reckless, bad experiences. I packed up my own things. I didn't get anybody through PODS to pack my stuff. That was a little bit more of an expense, but it was worth it because I'm not as young as I used to be, when I used to do a lot of things.

I liked the price and I didn't need a full service moving crew. The schedule was important too. I had a very tight timeline to move the things that I had, and PODS had a more rapid response time than others I checked with. I had questions that I couldn't answer by looking online so I ended up calling to talk to somebody and ask those questions.

We needed to store our stuff for our move because we were building a new house. The booking process with PODS was easy, and I got the biggest sized pod. It was good. Their guy called and let me know he was on the way and then they dropped it off. It was the same thing with the pick-up. They came and picked it up. Nothing was complicated. Anybody who is moving, I would recommend to use the service because it was easier than moving it into a storage unit, and then moving it back. It was just a simpler way.

I went to PODS’ site and looked it up. Then, I decided that I wanted to book it online to understand the process but I needed to speak to somebody specifically and I didn't wanna do all of that simply online. I used PODS for storage for several months while I was redoing stuff within the house. Then I called them back and got the stuff out and sent them home.

The first time I got a pod, we were in a storm before our closing date and we were just starting to move stuff out because we had a buyer. We just wanted PODS because I like the convenience of just loading it up and having them take it away. But the buyers had to terminate the contract because of a financial situation on their part. The pod had already left storage and I had another one coming the day after so I told PODS I needed my pod back. I had to unload all that stuff until the house sold again.

Everything happened as scheduled, for which I was thankful, especially the pod pickup on the day I closed on my house. There are a lot of people out there in the moving business who are only interested in how much they can stick you for. The moving industry in general has changed A LOT for the worse, in the last 20 years. PODS is an up-front and reasonable alternative.

One POD was filthy inside. I had to clean it out. Another had bolts sticking out of the floor. I had to cover those so that our furniture was not damaged. I thought it was more expensive than a moving company but with Hurricane Milton disrupting everything in SW Florida, being able to store them and choose a time to deliver worked well.

PODs was the first one I called and everything worked out for me. I found them online but I booked it over the phone. The reps treated me very nicely and the drivers were very courteous and punctual. I liked the ease of using the containers. Everything was perfect and I would highly recommend PODS.

We've used PODS for the last 10 years and had good experiences with them. We've only used it for bigger moves, and every time we booked, we've used the largest container, which is the 16-footer. Everything is clean and fine and the drivers are excellent. We usually book over the phone and the reps are very good. We've had to reschedule a few things as well and everything was fine. Recently, we used two of the pods to move, and then we stored stuff at the new location for about six months.

I needed storage for a month while I did some renovating, and the gals I talked to on the phone as well as the drivers were great. They let me know when they were coming and going and it was all a pleasant experience. The cost was a little high though. I was surprised that there was a fee to bring the pod back. I thought the 300 fee in the beginning was the whole thing. They said, "Oh, well, now, it's gonna be another 100 to bring it back." I don't think that was explained.

The drop off and pick up was really easy. It was nice having an extra storage spot on moving. The drop off scheduling was very quick and easy however, when you needed it picked up if you didn’t book weeks ahead, you get screwed. The Syracuse location didn’t open up spots for the next two weeks so I had nothing to book and as everybody knows, closings get changed every five seconds so this is really inconvenient if you have to close on a house. It’s better to move it to somebody else’s house and then again move it to your house. It makes it not worth it. Luckily the customer service was able to reach out and schedule it for me even though it was a few days early and I had to negotiate with the seller of our new home to take it early. Such a hassle.

We had a medical emergency and had to move my mom from NY to TX in short notice. We elected to use PODS to pack up her possessions (a lot - smile) that she wanted to take to TX. The PODS solution gave us flexibility to make decisions and pack over a few weeks. The price was reasonable, communications were great, representatives were knowledgeable and professional. The entire process from having the POD dropped off, picked up, shipped, drop-off at a our storage unit - unpacking over a week and then the final empty POD pick up was seamless. I would highly recommend PODS and was completely satisfied. The only piece of advice I would mention is that I did not understand the height and width requirements for the transporter to drop and pick up the POD - I realized now that I skipped over their video - my bad. Great Job - a very helpful solution for a challenging situation - Thank You!!

We used PODS to move across the country. We had 2 PODS delivered to our house on different days. The 2 PODS were stored for 2 months and then delivered to our new address on 2 different days. The whole entire process went very smoothly. Everyone we spoke to at PODS was very friendly, helpful and knowledgeable. The only complaint is that you have to pay for the entire month for storage regardless of when you are done with the POD. I feel like you should only pay for the days your POD is in storage. But I would still use PODS again and highly recommend it to friends and family.

Pod was clean and well maintained. Pod was delivered on time and placed exactly where I needed it. Pod was picked up on time. Ease of scheduling on line. They send plenty of notifications about delivery and pick up. Pricing was fair. Not one glitch in overall experience. Would highly recommend.

Everything from the start, from the gentleman I dealt with the whole way (Dale) thru the drivers that picked up and dropped off the pod, everything went very smoothly. I have used other companies before but PODS not only became more competitive with pricing against other companies, they exceeded our expectations. We would highly recommend PODS for your next move!

Loved that I didn’t have to drive a truck with a trailer, and that I had 30 days at a time of storage built into the pod. I will say that there were numerous things broken in my pod, including an armoire and a TV, so they are a little rough when they travel, so pack tightly and protectively (even though I did this, still ended up with breakage). I do advise you to make sure that you can open your pod door before the delivery driver leaves, sometimes they shift in transit. Overall, I would still recommend PODS, it definitely made my life easier.

From start to finish PODS was excellent to work with. My first contact was with a person on the admin team who guided me to make a plan that would work best from a logistics perspective and also gave me the best price. The drivers were very professional and accommodating and always mindful of our property. The return drivers made sure we could open the doors which was helpful. We had 3 containers in storage in Fort Myers, FL for more than 6 months and everything worked out great. The web portal was easy to use to schedule the returns and we received confirmation calls from each driver ahead of their arrival. I would not hesitate to use PODS in the future.

Using PODS to store my belongings while doing a huge home renovation was the best decision I made - I ordered it, had it delivered on a day and time convenient to me, then picked up all with online transactions. Both the drop off associate and the pick up associate communicated when they were on their way to my home and put it exactly where I wanted it. I was able to make changes any day of the week, any time of the day... EASY PEASY.

I was very pleased with the service that I received. The email request was answered very promptly and the woman who assisted me was both pleasant to deal with and very thorough. The POD was delivered the next day and the driver was very helpful in placing it on the property where I requested. It was clean and operated well. Likewise I received pleasant and prompt service on the phone when it was time for it to be picked up. Again the driver was prompt, courteous, and careful when he retrieved the POD. I also wanted to mention that your online portal was convenient to use.

I used PODS storage container in 2 moves. Always on time, listened to me about the placement. After the move both time nothing was broken. First move only one box fell. The second something did fall against the door and the driver had a trick up his sleeve and the container was opened.

This process was super convenient and affordable! We were able to schedule everything easily online and the whole process went smoothly. It was our first time using PODS but we will certainly use them again for any future moves! Also, we enjoyed watching the teams move the PODS into place! They are incredibly skilled and very considerate of your belongings.

I used PODS to store my furnishings for 2 years while I was looking to relocate to another state. I wanted my belongings in a climate controlled place and a dust free unit. I found that to be true when my POD container was unloaded. Also it simplified my move. It was pricey and I felt it took longer than it should have. I left 2 days after my POD and drove to TN from Reno and arrived 5 days before my POD. Even if they had another container on the truck, it just didn't make sense to me. Other than that it was nice unpacking my stuff without having to dust everything off.

We needed to have some short-term storage for a home remodel. Renting a POD allowed us to items on site but out of the areas that needed to be accessed by the various construction workers. The unit we rented was clean upon arrival and remained weather tight. Drop off was quick and easy so was the pick up.

Doing business with Paul was a good experience. The only thing I would change if I was the company was billing for a drop off and pick up. I got four bills for renting a pod, but everybody was very professional. The guys that picked it up and dropped it off with fantastic.

I had a great experience with them right one time and very nice and helpful. Pick up in California and the Delivery was into my daughter house. Was also so very great. I will getting ready to ship my car with them. A great company and so grateful for all they did.

Seamless moving experience. Very professional driver. The POD was dropped off, picked up and delivered on-time. Reasonable cost compared to full service movers plus you are the only person that has the keys to the POD'S lock so your belongings are safe. Only think to be careful with is to make sure all items are secure so they don't move in transit and block you from opening the door.

I greatly appreciated the training of employees, they all were positive and delivered the same message, no confusion at anytime during all phases of the move. When I had to add an additional POD to our move, I felt like there was an expedited effort to satisfy my needs, all was taken care of without a change to delivery, amazing to me. At each phase of moving costs were highlighted and billing procedures were explained. Each time there was an interaction with employees, traffickers to truckers, all were courteous and friendly. Easily my wife could have handled the PODS move.

PODS was perfect for my wife’s and my move from O’ahu to Phoenix. PODS thought of all the things that would be in play and had a plan for them. They were magnificent in providing before -the-fact information, telling us what to expect, having the execution match the expectations, doing what they said they would, and taking care of us. What a professional organization, what a pleasure to work with with them.

Excellent with every aspect of this service. Notified us of every move, sent reminders. We had a complicated move from TX to MN with 2 pods that shipped at different times. Pods is very organized and made it easy for all we had to do. Definitely will recommend. We dealt with 3 separate drivers and they were all great!

Drop offs and pick ups on time and reliable. Online service excellent and professional. Billing timely and accurate. Only criticism is initial contact via phone- agent struggled with English and seemed to be poorly prepared to set clients up with a POD. My husband and I had the same experience with the initial phone attempt.

Always easy to use PODS and they are customer friendly and work with us every time because we are a contractor and need them in a timely manner. We do not always have the perfect area to get to but they always accommodate us. We would recommend them to others. Thanks.

Everyone at PODS was very helpful & courteous. From my initial contact via phone with the company rep to the delivery drivers who placed the empty and picked them up. It was extremely easy to work with this company. The unit was clean upon delivery to me and provided safe passage from Florida to Texas.

I was pleased with this service. Setting up the service was easy, and description of the billing straightforward. PODS delivery and pick up went very smoothly, with lots of reminders about arrival time.

Salesperson in FL told us PODS would deliver anywhere in western NC if we shipped POD for storage to Asheville, NC. After we purchased a home, the Asheville PODS location informed us they would only deliver 50 mi from their facility. Offered to pay extra, they refused. Would not let us speak to a manager. Had to spend $1000 to rent a truck and hire 2 people to help us load from the POD and drive truck home. Charged us an additional $410 for another month of storage when we emptied POD within 10 days, no reimbursement for remainder of month. Poor customer service, unknowledgeable sales staff, unhelpful local staff. Do not use this company!

Drivers were polite and helpful. On time for both pick up and delivery. I moved small items and boxes with PODS but after the experience with moving large furniture and other items with a moving company, I wish I had done it all with PODS. I'd recommend PODS to anyone planning to move.

I had the POD for about a year, due to home remodeling. The only issue I had was on the day of the pick-up. I scheduled the pick up for 26 Nov 24. A time window of 8:30 am to 11:30 am was given. I had made plans for the afternoon after receiving the scheduled times. The driver, (Ed) did not arrive until 1:40 pm. Ed was very apologetic. He explained that his boss sent him on another job in Greensburg Pa., which is about one hour away. So the pick up window leaves little to be desired. So much for family plans for the day. Other than that, all was well.

I booked with PODS online. It was good. I booked the 16-foot. I probably could have used that plus the smaller one.

I wanted the pick-up option and PODS was the only one I knew about who offered that. I spoke with a representative over the phone and I was able to complete my transaction. As far as the drivers, the only one I was here for was the drop-off and he was terrific. He was a very nice guy. Overall, my experience using PODS went without incident.

I called PODS and booked over the phone. I had trouble with the online booking. I tried to change something online and it never showed up. So I had to call in to change it. They asked me to fill out a thing and I did fill that out. The rep was very friendly and nice, but I could not understand her. We had a very, very, very difficult language barrier to get through because I could not understand half of what she said. But once we got there, she was very good with me and very patient. We worked through it. My husband was there for delivery. They pulled in and put it down exactly where we told them to and everything was good.

The booking process was pretty easy. I called PODS right around dinnertime to tell them that I needed a pod and they offered me all the services that they have, including moving services and packing. They asked me where I was going, how far, whether it was in state or out of state, the distance, and how big of a house as far as the contents. They went through the different sizes. They told me all about the fees and everything else. It was all pretty transparent and upfront, which was nice. The delivery was great.

I was satisfied with PODS. They were less costly than having a moving company that I previously used. Most of the time, I could handle the website okay. I started online and moved to phone. Also, the container was clean. The pod experience itself is good. However, the people that I used from Lima did not pack well. When they came to the house, they didn't have a dolly or any tools. I had a small plant dolly that they used. And my toolbox was out, so they were able to use that.

The person I spoke to was nice and patient. She listened carefully to what I was saying and my needs and helped me make a decision. We were looking at other options but we went with PODS. The website and the online tools were good. But when you go online to make a reservation, it doesn't give you a price. You have to either call or ask them to call. You have more interaction with a person but from the convenience side, I wanna know how much it's gonna cost. I don't wanna call every time.

My PODS experience was exceptional. The online tool and customer service were very easy to use and helpful. The PODS were delivered and picked up on time. The drivers were professional and very skilled, they placed the PODS exactly where we wanted them. Everything went like clockwork. I look forward to using PODS in the future!

We had known people who had used PODS successfully and made them our choice. They were excellent. The pods were delivered on time. I was at my son's, loading them and when they arrived here in Colorado Springs, we stored them for a while before we found a place to live. That was done very well. The drivers were very courteous, understanding and informative. I would use PODS if I moved again.

I was trying to do a little remodeling and needed PODS to store some furniture and different items. I booked a pod online and the process was simple. I called for clarity on the process of them delivering the pod, and they were nice. I wanted to make sure that it was turned so that the opening was near the garage which they did. I love everything about the pod except for the door lock where you put your lock at. It was hard to lock it. When you close it, in order to slide that lock and engage it, you have to put a lot of pressure and stand on it a certain way. Other than that, I highly recommend PODS because they gave me a good experience.

I had a good experience with PODS, and I'd recommend it to other people. The booking process was convenient. I had one customer service issue but they explained it to me and they were responsive. I had a storage pod delivered to my house, and I packed it, then I had them pick it up and store it. After I had them deliver it, I unloaded it and they picked it up. All the drivers I dealt with were solid.

We've always had a good experience with PODS. We've moved several times and used them. We had the pods stored in their facility in Illinois. They were available at the time at a reasonable price. So as long as you do it far enough in advance, you can get a pretty good deal on it. If you do it right last minute, it usually cost a little more money, especially around the holidays. But it worked out well for us. Their reps were phenomenal. I praise them. The drivers have always been good as well. You tell them where you want the pod and they put it there.

I used PODS for storage and moving. I booked online, then I had to call them 'cause I had to change some stuff. The website was great, and the people that helped me afterwards were good as well. They answered my questions, and if they couldn't, they put me on hold until they could figure it out. I had a scheduled date for the delivery, and the container was very sturdy, safe, and clean. The driver was very pleasant and personable too. I've also used PODS before, and if I have to move again, I'll use them.

We like the convenience of going with PODS. We rented two pods from them, a 16 and an 8, when we remodeled our house. I booked one part online and one over the phone. The experience was good.

My experience with PODS was excellent. It's a wonderful company. I ordered their PODZILLA, their biggest metal box thing, and then they delivered it to where I was moving. They loaded all the stuff in, and then I have them bring it back to the new place I was staying. I've been with PODS before a couple of times when we first moved. It's a great thing. They bring the container to your house, you load the stuff in, then they bring it to the place you're staying. You have the time to load it at your leisure. Their people were all very nice and the price was fair. I don't have complaints whatsoever about PODS. They did everything they said they were gonna do, and the guys who moved the stuff were really nice and did put it exactly where I wanted it. I would use them again if I ever move.

I moved my mom out of her house and sold it. We loaded up a pod and PODS stored her stuff. I went and had to go to the facility twice to put more stuff in there. All the employees I ran into were friendly and very accommodating. We ended up buying a house within 90 days and had her stuff delivered, emptied the pod out, and PODS came and got it. It was seamless.

The driver who dropped it off was very courteous and concerned with the placement in my driveway. Made sure the pod went exactly where I wanted it. He was wonderful. I received the correct size that I ordered. My only problem was I ordered a safety lock to come with it, and when it was delivered, no lock was with it, so I had to call the store and PODS had the technician bring me out a lock. I love that everything was there, that I could access it, and it was locked up. Even though I had to go through it, they were wonderful to deal with. I had to have some remodeling done in my house, so it was inconvenient to have a pod, but the pod people were wonderful about helping me.

PODs was a wonderful way to move. We have some sentimental antique furniture and wanted to make sure WE handled things for protection. The POD was the way because we could take all the time to wrap, load, and pack carefully. When the POD arrived, we could take time to unpack safely. I was most impressed with the drivers-all three of them (we had one driver twice) were fantastic! Shout out to Lehigh Valley, PA location.

The ordering and delivery of the POD was easy. The POD provided a good option for storing things while we prepared our house for sale. We didn't use the POD to move things to our new house. Arranging for pickup of the empty POD has not been easy. The earliest dates for pick up were almost a month out. This has made arranging closing on our house sale very difficult. Although everyone I have spoken with by phone or through the website's chat feature have been very nice they haven't been able to resolve the issue of arranging for a timely pick up of the empty POD.

I was extremely satisfied with Lalani, my online booking agent. She went out of her way to be helpful! I was extremely satisfied with Guy, the driver who delivered my POD and who picked it up after unloading. The fellow who moved it from one place to another was terrible. He obviously wasn't careful with my belongings because he arrived at the destination before I did, although I left while he was still loading the POD and I didn't stop anywhere along the way. Then he wouldn't put it where I needed it put. Was rude about it then wouldn't wait while I called the company to try and reconcile the issue.

Having lived in my home for 20+ years and being a 67yo widow moving on my own, I needed a way to move on my schedule, at my pace. PODS allowed me to do this. I can't say my move went without a hitch, but the PODS portion of my move could not have gone better. Especially helpful was how easily I was able to reschedule the moving of my POD, as I needed to do this a few times. Also, their contact and reminders were a huge help. And, the driver/operators of the amazing PODS trucks were professional, friendly and kind. This meant so much to me. My move was local BUT I will not hesitate to use PODS should I ever move to another state/long distance.

Review of PODS Moving and Storage. I am extremely disappointed with my experience with PODS Moving and Storage. After falling behind on payments, I was informed in August that my pod would be auctioned the following day. While this was disappointing, I understood the situation. However, two weeks later, I started receiving communications from a company called Fun Storage and Moving, which I did not recognize. They claimed they had not auctioned my pod and began charging me the monthly rate again.

Wasn’t sure how the PODS moving process would go but I had been told by friends who I trust that they were happy with how their move with PODS went so I decided to give them a try. The experience with PODS from start to finish was stellar. I would recommend PODS as a moving option to anyone without reservation.

I had to move for the 1st time alone. No friends helping me for a 6-pack. No one. PODS came to my rescue. They expertly parked the POD in my tight-space apartment parking lot. Gave me plenty of time to fill it, hauled it to their storage facility and held it for me. When my new apartment was ready 3 weeks later, they again perfectly fit it into one parking space. They allowed me time to unpack it (this time my nephews helped me.) And then they quietly whisked it away. All this for half of what any other national moving company would have charged me. It was great.

My second experience with PODS service. Just like the first time excellent customer service. Timely, accurate and professional service. Staff was always courteous and helpful throughout the entire process. The pickup and drop-off drivers were also very courteous and professional. Overall 10 out of 10 rating. Thank you for making our moving experience pleasant.

Pods made it so easy to move 1200 miles. They were prompt and helpful. I changed some things two day before the move with no issues. The website was easy to navigate. The people I spoke with in the phone and the people who did drop off and pick up were friendly. I would def recommend!

Great service. However, the monthly "storage" rate is too high. I think it's good that there is no pick up fee, but I'd rather save on the storage rate than the pick up/delivery fee. Again, the storage fee is way too high, and I'd rather pay for the pickup/delivery fees.

From the moment we booked our POD to move our daughter from Texas to Maryland, things went exactly as described by the POD representative, and the emails and communications we received. From the sales rep to the delivery and pickup drivers on both ends of the move, the communications were straightforward, accurate, and super professional. Drivers communicated when they would be arriving, and showed up on time. I hate to make a big deal out of the things I’ve listed above but it’s exceptionally rare to find a product and company that displays the professionalism that the PODS team displayed. I strongly recommend PODS as your container storage and moving company. We will certainly use them again if the situation arises.

I had a wonderful experience with Pods. I moved from the East Coast to the West Coast. Being older, it was wonderful to be able to load my pods on my time. Locked and secure. When the Pods finally arrived and placed all boxes in our garage. Most of all, from the service people to the deliveries they were wonderful. I highly recommend this method of storing and delivery. Thank you all.

I was not able to complete my online request. When I called in the representative was exceptional! Kind, helpful, and made sure I ordered the size I needed. She asked where it would be placed and which way I wanted the door to open. Then I was even more impressed with the gentleman that delivered the POD. He even put down wood over my lawn to protect it from the tires on the truck. Rarely do you find a company that provides such amazing customer service from start to finish. Both of these people deserve shout outs for being amazing!

The people that picked up and delivered our PODS were so polite and kind. Excellent experience overall. The woman that fist delivered our POD was so funny and professional at the same time. The only bad part was that roaches got into the PODS and got into my house before I realized it. We killed them all.

My experience with Pods was above my expectations. You guys made my moving from California to North Carolina way easier. I didn’t have any surprises with the billing, every time I had to call for customer service it was quick and efficient. If I have to move again without a doubt I will do it the same way.

Everything was great except the climate control for my containers wasn't the best. Moving from Florida where my PODS were kept probably the hottest summer on record. I'm sure didn't help either. I did suffer some damage to some of my things. Overall everything else we according to plan. All schedules were met and the staff and representatives were all pleasant professionals. It was a successful experience.

Pods was great. Pack and Load Services, as recommended by you, was atrocious. They did nothing that was promised. They committed fraud, stole over $2400 from us, didn’t finish the job, and didn’t respond to escalations to management for restitution. Just look at all the complaints at the Better Business Bureau.

All good once order was processed. Delivery of empty POD was timely. There was a slight delay in delivering the loaded POD to the destination, but every driver's prompt professionalism and good attitudes were much appreciated. PODs delivers!

Our POD was delivered and picked up exactly when we were told. The driver was super nice and professional each time. The POD itself was in good condition and kept our items safe and dry in our driveway while we had new flooring installed in our home. Great experience! I would use the service again and I would recommend them to friends.

I moved from Georgia to Nevada. PODS handled any concerns quickly and fairly. They delivered and picked up my POD as promised. The stuff had shifted so I couldn't open the door (due to hot weather melting my plastic crates). They sent a driver within a day to fix it. Recognizing it wasn't my fault, they waived the $50 fee.

This was the easiest experience we've had for moving, and we've moved about 10 times. Hiring PODS was a great decision. We were a little leery at first, but now that we're all moved in and the pod was removed from our final destination today, my hubby and I both felt like they did such a great job. Pricing is reasonable, the technicians are knowledgeable, and overall just a great experience.

If I could give zero stars, I would. This past year has been nothing short of a nightmare dealing with this company. What should have been a straightforward process—receiving my pod and belongings—turned into an exhausting, never-ending ordeal. Every interaction with their team has felt like an exercise in futility. Their employees are shockingly undertrained and seem to be in competition for who can offer the least helpful or accurate information.

We were doing some home renovations and needed temporary storage while we had our floors done. I was able to easily request a quote and book a POD online. PODS did a great job of communicating delivery (and pickup) details. The driver delivering and picking up (same person) was extremely pleasant. I was extremely impressed with the cleanliness of the actual POD. Would highly recommend to anyone.

I booked over the phone because the web tracking was a little challenging. I work in IT, so I look at things with a more critical eye. Booking ended up being a couple of phone calls and the reps were fine, but the quotes didn't match. I requested the largest pod and then a smaller one to be on the safe side. The rep said he was quoting me at $100 for something, $50 for the lock and 400 or 500 for the pod. I wrote it down and when I called back about the drop-off day, I found out how much that would really be. The total was 1,900 for the two pods, and I said, "Wait, that's vastly different than how you broke it down." He said, "I don't know what to say to you. It's coming out what it's coming out." He had no clue, and it was a weird experience. I had to make changes.

I reached out to PODS for storage rent. The price seemed reasonable. I did the booking online. Their website was not perfect but it was good. I did have to make one call to confirm something. They were helpful. We got the larger container, and it met our needs. It was sturdy, clean, and we didn't have any issues with it. The drivers were amazing. The one who dropped it off was able to maneuver it very well. We were very pleased with it. The driver who picked it up was fast and very nice. Overall, our expectations were met.

It was very easy to book PODS online. We were very interested in how the whole mechanism worked and the driver explained it. He was very, very nice. He was a very personable person. We ended up keeping the pod at the storage unit longer than anticipated. It ended up there for eight months and some sort of critter must have gotten into it at some point and there were acorns and leaves in there. It was used as a little storage for an animal.

I needed to use a container to store some stuff for a move. I liked the price of PODS. The booking process was fairly easy. The person I spoke to asked what I was storing. Based on the amount of items I had, they suggested the bigger container. I told them which side of the driveway to drop it on ‘cause I live in a duplex. I just made sure my parking space was empty and the car next to me wasn't there. He was able to deliver it.

My only problem was with the pick up driver. I had sent specific instructions to knock on my garage door when they arrived. I did this because I had just spent the last 3 days unloading the trailer in record AZ heat, some days were 115 and I spent the entire night and morning of the pick up day to make sure it was ready. I was tired and I have cardio problems which limit how much I can do. The trailer was empty but there was a few things that were placed just outside the door and I planned on moving them once the driver arrived. The amount of time to move those items was going to take less than 5 minutes and at the moment I finished clearing the trailer out I couldn't continue even just 5 minutes and has to lay down to rest. I get dizzy if I'm standing too long.

To start the claim they'll tell you the delivery window the night before. They didn't. We moved our cars of the way just in case luckily. But that was the smallest of problems. When it came time to deliver our pods to the new house they also could not give a window until the night before. Which is tricky with movers. Anyway the night came and they said it would arrive by 9am. Cool. We woke up the next morning to an email saying they cannot be delivered. Full stop. Not a new time, just they cannot be delivered. We called and they said they don't deliver to our area. After already accepting our money and taking our stuff. We were on the phone forever trying to get them to tell us when they would deliver and they claimed the next day first thing for sure. That we would be compensated for the hassle, needing to pay and reschedule movers, and pay for a new night in a hotel. That we would have the new delivery time that night.

Pod was very spacious, and we wound up only needing one. It was delivered when scheduled. We packed it well and it seemed to travel with no damage to contents. When I compared costs to other movers it compared favorably. I was very pleased with PODS, I feel they made the move very easy and convenient.

Every step of the way, PODS gave me very clear expectations and followed up with actions. The move was very smooth, including adjustments I needed along the way. Pod drivers were excellent, customer service agents on the phone were excellent. This was an expensive way to move, but I have no regrets.

I moved from Oklahoma to Alabama and I liked that I had access to PODS in those states. I also liked being able to have the container on site, take my time packing it, then have it picked up and shipped. It was a big deal for me to be able to have the container to pack on my time frame. It wasn't like calling a moving company to come do everything in one day.

We had PODS before and they were good. This time, we booked two 16 footers over the phone, and the reps were great. They answered all the questions I had, to start with, because I wasn't sure about the what, where and how. The price was good ‘cause we got military, and the 16 footers were clean and sturdy. They served our purpose. We loaded household goods.

I called PODS and the reps were professional. Booking a pod was easy and everything went fine. The drivers were great. I would use PODS again if I needed to.

I needed a pod going from Florida to Ohio and I chose PODS because of the easy access to them online. I booked the pod on their website and the user-friendliness was good. They let us know 45 minutes before they were gonna arrive for the delivery and the pod was in very good condition. Also, the driver was wonderful and was very cautious backing up and putting the pod in the driveway. They were very gentle in placing the pod closest to what we could get access to.

I pulled up PODS online and it walked me through it, like what was I needing it for and how long would I need it for. It was pretty easy. The pod fits on the back of a flatbed, small truck like a wrecker truck. I had trouble with the lock a little bit. It kind of would stick, the lock itself with mine. But the handle that would slide so that you could put your padlock in was a little tricky to use, maneuver. But otherwise, it was fine. It worked for what I needed it to work for. I had it exactly two months.

It was pretty easy to book online. The drivers were good. The pods were clean. Also, PODS price felt fair.

PODS called me and discussed it before they dropped it off because where I wanted to do it wasn't large enough. I was asking them to put it in the front yard with the opening up against the driveway, but they ended up needing to put it in the driveway. We had got it to unload what was salvageable from our place where it burned and we didn't have anywhere to go back in and it was like the end of the COVID lockdown. And you know how all the prices are and all the listings for all real estate went up really high right then. We couldn't find anything even to move into for a while. I had it for like two years. The pod was perfectly strong. Fine. I didn't see any outside or inside damage.

PODS allowed me the convenience of packing my own and it worked out well. Every time I had questions, Charlene, the rep, walked me through it. She was very good. It’s not every day that you do a pod and the rep was patient and explained what I needed to do as well as the timeline, packing it and then having it picked up and then sent over from Oregon to California. Even though PODS had to put it in storage for a week, at least the whole container went into storage. It’s not like they had to unload everything from a truck, put it in the storage, and then the next few weeks when I need to move out, they take everything from storage and move it back into the truck. More things will get lost and broken along the process that way.

We used PODS for moving recently. I've used them in the past too and had a wonderful experience. I quoted them online and I booked it on the phone. The website was fine. It was very easy to navigate. And everybody I worked with at PODS was very helpful. We didn't have any problems. We have the largest container and it was exactly what we needed. It was sturdy and clean. I was vaguely concerned that there weren't as many rope loops as there were before. But other than that, it was fine. Everything arrived safely too. The drivers were great. I asked a lot of questions and they answered them all really well.

We rented two pods and stored them. The rep I worked with at PODS explained everything to me. Then, when I had to change dates on a couple of things, I'd call him and he was very helpful with that too. The drivers were all good. In particular, we had a female driver named Becca and she put that pod in a spot I didn't think she was gonna be able to, but she sure did. All the drivers were friendly and helpful and we enjoyed talking to all of them. My husband had an exchange with Earl and really liked him and I didn't even see him. We would use them again and if someone asked, we would recommend them.

I did a web search of mobile storage because I needed something to clean out my garage so I can get it fixed and to have some extra space. My choices were PODS and Mobile Attic and another one. I didn't care about Mobile Attic's customer service. They said my driveway had to be long. It was just 3 feet short and they said they couldn't bring their truck in and put it in there properly. So, they couldn't do anything for us. Whereas PODS didn't make any fuss. I did everything via online or in an app and I only got a call once just saying that the driver was bringing it. I asked him if I had to be there and he said no. So, I told him to just bring it in.