PODS Reviews

The whole PODS experience was great! They were timely from pick up to drop off and it was easy to ask questions and get informative answers. We were dreading the Uhaul timeline and the ‘a la caret’ pricing at pods let us relax and take our time. PODS is a very slick way to move. 100% would recommend using PODS.

Overpriced for starters. You will not receive your delivery on time as scheduled. You will speak to 100 representatives and they all will give you a different answer. Don’t waste your time or money. I feel like I got scammed but you live and learn.

I needed temporary storage and I got a pod from PODS. I got the largest that was available, and it was good. I booked it over the phone. Their rep was great. When they brought the pod, they put it where I requested it. My experience was fine.

I would highly recommend PODS. They are an elite company. Their customer service was perfect. Each person I talked to was knowledgeable and friendly. Each time you have a pickup or delivery, you are notified in plenty of time. I would use them again without hesitation. Them again without hesitation.

Pods provided a good alternative to traditional diy moves thru truck rental and full service movers. The three size containers are not all available for long distance moves. Only large and small can be used for long distance. The pros, the ease and flexibility of scheduling drop off and pick up, having a month of storage included that can be used during loading, or en route to new location if the new place is not available immediately, avoiding additional unloading and loading issues. Some of the cons, all sizes quoted are external dimensions, and for larger households, the internal dimension, translated into available cubic ft of space needs to be carefully looked at, especially given that not all the space can be effectively used. Other cons is that you can change the schedules only before four days of already set date. So late changes are difficult to accomplish.

A US based PODS representative graciously took over my case after seeing this post and helped resolve it in a timely and satisfactory manner. Thank you!

Every went fine until I tried to get my pod delivered. Driver said he cannot drop it in the street in the Jacksonville market even though I had it planned with customer service. I can rent a U-Haul and unload it at the facility. Got New driveway and would void warranty. I said bring it. Showed up with 2 forklift holes in the side and water inside. He said they would put it out of service when they picked it up. 2 items were damaged so I made a claim. Their insurance denied it saying that I didn’t pack it properly ( I did- had everything tied and covered and stacked well) And there was no sign that they were at fault. Really? I sent a bunch of pictures, guess they didn’t even look at them. Wonder if everyone gets the same response? I recommend going with any other company.

Unprofessional, do not use. I booked a PODS reservation and then had to cancel. What a run-a-round I was put in. Transferred to multiple people and continued put on hold. I had to call numerous times to final get it cancelled. SHADY way to do business.

I've used PODS' services for close to three years. They are more expensive, but there's a reason for that. I had some items in storage at their facility. I like that it was a mobile type of setup. They delivered to our house, and I needed some time to load it. I was moving and didn't necessarily need it delivered at that time, but I didn't need to put it in an accessible storage place. So, I didn't need access to my storage. I needed to put it there for a period of time and then get it back. So, they provided the convenience for what I needed it for.

I was renovating my house and needed to remove the furniture. I needed to have a place to keep new stuff that had been ordered and were coming in until the contractors were ready for it. I gauged everything in terms of what would be kept in the pod and for how long. They asked me where the pod would sit and if there were any obstructions.

Looking on online, PODS came out expensive and we had questions. When we called on the phone, it still was a little expensive. We said we'd think about it and they kept making us a deal. We finally came out with a way to do it that wasn't too much more than U-Haul. They worked with us on the price and how to sign up for it to get the best deal. Even though it was a little more, the convenience was worthwhile. I was very impressed with the PODZILLA, which is the little self-contained crane that gets the pod off the truck and puts it right where we want it. They did a great job putting the pod where we wanted it. We didn't get everything in but comparing it to a U-Haul, it was gonna be a lot easier because we had a few days to pack and a few days to unpack it.

We had my stuff moved from Houston up here to the Olympic Peninsula in Washington State. I had storage down in Houston, and I was talking to the guy down there about various ways of moving stuff. He suggested PODS. I went to one of the three warehouses in Houston, met the manager there and spoke with him. Then I called PODS and made the arrangements.

I had PODS deliver three pods and move them across the state of Florida from Melbourne to the Largo area, and the gentleman who helped me set up was very helpful. The only snag was they couldn't change things around for me. The closing of the house I bought in Largo was delayed by a day and the movers were supposed to deliver the last pod that had the furniture that next day. It had to be changed but they couldn't accommodate me because they couldn't change drivers.

We like the ease of getting online with PODS and seeing the calendar. It's also easy to book. You can select the size you want. We've done it so often now that I know. I'm able to let them know exactly where it's to be placed, and they're really good about following your directions or they'll call me if they have any questions when they drop off. They're also good at dealing with whatever my issue is. Their cost is in line with what others charge. Sometimes they tack on different types of fees. But we've always had a good experience. We definitely would recommend PODS.

I needed PODS to ship some furniture to Florida for me from Vancouver, Washington. Everything went fine. But people should make sure they got the information on when the furniture was gonna be delivered. Because they were good at dropping the pod off and getting a load and picking it up. I was never given a day for the delivery. When I called, I would just get pushed out and pushed out. PODS is cheaper than a regular moving company. But I would definitely ask them more questions than I had asked. I'd get something pinned down a little bit better, at least, an understanding of when I was gonna get the furniture.

The PODS rep was friendly, looked for deals, informative, and didn't take long. The integrity of the container was fine. There wasn't enough latches to secure stuff. There could be more. I got some stuff that was damaged, which I expected because it was going across country. And with how PODS move them, stuff would get jostled around a bit. The nature of how pods containers are moved, it could be problematic. So some stuff got damaged but nothing horrible. It was to be expected.

PODS got the pod in front of my house and then delivered it to the place where I moved. I did the booking online and it didn’t take long. You write in your info and they give you a call. They take your info and then, they create the account. After that, you can see the updates of your pod from the website by yourself. My pod fits perfectly and I’m happy about the quality. If I move, I'll use PODS again.

We rented a pod because we had an emergency here with an insurance claim and used it for temporary storage. I booked it over the phone. The rep was extraordinarily helpful. He was as knowledgeable and helpful as anybody I've dealt with in the last several years conducting business over the phone. The delivery person and the pick-up person were superb. They got it done effectively and efficiently, no muss, no fuss, and politely. As bad as the experience was with the challenge at the home, our interaction with all the people associated with PODS was superb. The only challenge we had was one of my youngsters bent a key and broke it off. So, the key on the lock that we had purchased might have been stronger. But it was a simple fix. I was able to use a screwdriver and get it out.

I inquired about PODS online and live chatted with somebody then a coordinator called me. He was wonderful. I video chatted with him and we went through our stuff, what we had in the garage, in the living room, and in the different rooms. He was able to tell us what our size should be for what we needed to pack. He gave me all the information that I needed and booked the date. When we moved up the date at one point, I had a good point of contact. The pod was dropped off exactly when we asked it to be, and it was picked up exactly when they said it would be.

I was moving from California to Texas and considering getting a U-Haul trailer. But I'm kind of up there in years. I was looking at moving companies and PODS was the best bet because I didn't have that much stuff. The pickup and delivery were very flawless. The drivers were very accommodating, courteous and friendly. Professional is the best word for them. I would recommend PODS to anybody. For me particularly, it worked out great. I had a small one and it was just what I needed.

I had a very good experience with PODS. I moved from one state to another. I got a pod up in New York, and they delivered it down here in South Carolina. I had to move the date twice, and they accommodated me. The crew was very good, pleasant, polite and they contacted me. The first guy had to move the door because it was facing the wrong direction. He moved it for me when he got there. Everything was great.

Everything went well in my experience with PODS. They dropped it off when I wasn't there. But they placed it where we told them to. It went fine.

I had an awesome experience with PODS. They were there when they said they would be there. When they told me they were gonna drop my stuff off, it was like, "Can we get it sooner?" They were able to get a delivery date sooner. The pickup was good. I wish the size of the pod had been a little bit bigger. But the price was reasonable. They were friendly, too and I highly recommend them.

PODS was more affordable than the other pod container businesses. Also, the booking experience was easy. I did everything online. But the pickup times were confusing. They would say they would email me the time, but when that time came, it would be different. That was perturbing. But the driver interactions were great. He explained how to install the pod, how to pick it up, and how the machine worked.

I booked with PODS over the phone. It's more complicated than signing up for a lot of things. But considering the logistics of a pod transport, it made sense. I checked the website. Made sure things are progressing. I got a call from the pod delivery driver when they were close. It worked well.

Everything related to PODS was so great! We had numerous schedule changes that were outside of our control (the sellers of the house we were buying kept pushing our closing date) and PODS staff were so understanding and helpful in making sure our household goods were safe and available when we needed them! Everyone was so friendly and easy to work with. Quick response times too!

I had an okay experience with PODS. It was very expensive. There was some rodent damage to a couple of items. It was very convenient to have the drop off and pickup feature. They hold a decent number of boxes and items. It was nice that a POD could hold the weight of my safe.

When I moved from MD to CA, I had to wait a long time between packing up my belongings and having them arrive in CA because my apartment in CA was being built and was not finished. I called PODS for a container and they brought one out to my MD home shortly. I filled it up and left it in the yard for a while as I had to wait to have it moved because the new apartment was not finished. I finally asked if they could move it out of that yard and store it somewhere for a while, and I left the house and personally moved to CA where I stayed with my daughter.

The price, delivery and pickup were great! I highly recommend PODS to anyone in need of temporary storage when moving! This was the first we had used them and I would use them again if needed in the future. The drivers for both the deliveries and pickups were friendly and helpful. I feel that PODS is a great company to work with and reliable and trustworthy. Definitely a Five Star company to me.

The pickup of the POD was not the best. The delivery at the drop off location was awesome. The delivery female driver backed up perfectly up the hill. The pickup man made ruts in the grass off the roadside while driving forward out of the property. It tore up the grass and the side of the road.

If I ever move again I would definitely use Pods again. Held everything they said it would. Drivers were great and always on time and tell everyone to use them if they plan on moving. Very reasonably priced compared to other moving companies which were outrageous for moving 55 miles.

All of the men that delivered my pod and picked up my pod were very courteous and friendly! I wish I could remember the name of the man that delivered it in Slidell for me because he even turned it around when my son told me I should’ve done it differently! Good guy. ☺️ He didn’t mind!!

Worst customer service. They cancelled my order after dialing an incorrect number and being told no one ordered a pod. They didn't try any alternate numbers that were listed. We called their customer service in Philippines. No help, no accountability and all they offered was the same discount/promo that I had already applied. They gaslit my wife and I. This company is horrendous, would gladly pay more for a company that respects their customers and their time. Never again.

I arranged for a POD to be dropped off and then taken to storage to help stage my house in Port Hope, ON in order to stage and sell. Military discount was appreciated. POD was dropped off on time. Pickup went well and POD was taken to storage. House was subsequently sold and POD dropped off again for movers to pack. Again it was on time and as expected. Driver was same all the way through. He was polite, courteous and helpful. Service was excellent, would absolutely recommend to others and would use again.

The telephone process was atrocious. Spent what felt like hours, trying to re-invent the wheel. Your people are unable to support their clients because of the terrible information systems and processes that PODS has established. Not planning on doing any more business with PODS.

I’m not sure where these positive reviews have come from, but this company is a SCAM. Not only did they charge me hidden fees I was never made aware of; but they kept my POD at a holding facility for weeks so they could charge me extra in ‘rent’. When I was finally able to get my POD delivered, they delivered the wrong POD. Said they would have the right POD delivered that day but never did. Tried to contact anyone on multiple levels to find out where it was, however no one was able to get an answer or call me back. Still don’t know where my things are, and may never see them at this point.

Beware - Pods does not pro-rate ANYTHING. We paid for storage of our pods until we had closed on our new house. Storage for 2 pods was over $800 per month. We had them delivered in the middle of the month which should have resulted in a $400 prorate refund, but they kept the money for the whole month. I'm sorry I did business with a company that has policies like this.

On 7/10/24 I confirmed an order with PODS based on an estimate of $4,943.75 to include initial drop off, transfer of PODS, storage for 1 month, and final delivery. On 7/23/24, I spoke to a PODS representative to change my final drop off destination. The distance from my home to the original destination I was quoted for was 604.1 miles (589.3 miles from start to original PODS storage facility + 14.8 miles from PODS storage facility to final drop off = 604.1 total mileage). The updated PODS destination was 601.5 miles from my start location + 14.1 miles from updated PODS location to new home = 615.6 total miles) - an overall 11.5 mile difference/increase. This change was requested on 7/23/24 and I received zero indication that my original estimate would not be honored, zero communication was given regarding a cost increase, no updated costs were promulgated to me or authorized by me.

I’ve had an absolutely horrendous experience with PODS, and I feel compelled to warn others about their unreliable service and unacceptable handling of my belongings.

I rented two 16ft boxes for my family move from Virgina to Florida. Everything went extremely smooth and both boxes were transported and delivered as promised. All of my items were delivered and received in Florida in the same condition as when we packed them in Virginia. We were worried things would have been damaged in the box handling and transport stages but we were impressed when everything arrived with no damage.

We had a wonderful employee from PODs. (Tim) come and deliver our large POD plus help us with our small POD to make sure that we could open the door. And Tim came back to pick up our large POD once we were ready. Great customer care.

From start to finish it was a great experience. The lady I spoke to when I called was great. Explained everything and we booked. I did call around after I booked because I could cancel and they were the best price. They came out as promised right on time. He was great. He also explained what we needed to do and the best way to pack. The next guy at pick up again explained what we could expect when dropped off and how to open when delivered. When delivered again great guy. Explained the best way to open and it was put right where we needed it to be done. Pick up as promised without a problem again on time and again a very nice guy. Each person was polite, professional, helpful and loved their job. It was a great experience. Hopefully we will not have to move again but if we do I will not hesitate to call PODS.

My pods experience was 50/50. The good: the initial drop off person was highly professional and gave me excellent tips. The company stuck to all the schedules without issue. The pod was a secure storage method. The bad: When I placed the order, the person taking it should have advised me to order a second pod when I reviewed my belongings. He then steered me to a moving company that was terrible. Finally, when they picked up the pod at my new home the guy tore my Internet line, didn’t tell us, and wound the wires and hid them behind a bush. I also didn’t sign anything. He left in a hurry.

Had a pod dropped off for 10 days. Loaded and then stored for 3weeks and then dropped off at the new place and throughout the process was pleased with the service. Moved from the city to a rural location and things went well even thou there was a minor hitch in finding my new address.

We were moving from outside of Buffalo, New York to Boston, Massachusetts area. We needed to move our household belongings and wanted to do the loading ourselves but didn't wanna be doing the driving. I looked online about what the general cost was like on PODS and saw positive reviews for it. I then started the process of setting up the move. At some point, I was told to call customer service who went through the process with me and set everything up. The rep did a great job on it. We did the initial booking and I had access to an online system where I could go in, set and confirm dates. They set up the delivery time on the website. They had to schedule pod numbers and we'd set up the day we wanted it delivered. Then PODS let us know what the delivery time was. There was some level of choice. You could say you need one of these delivery windows, and they'd show up and unload the pod.

The process with PODS was excellent. The lady that answered my call was knowledgeable and helpful. She understood my needs. Even when I had to extend the pods, she gave me a price right then. I should have gotten the bigger pod because my house is bigger, but the one I got worked as well. I had dealt with PODS before and it's convenient for me to have them in my driveway without them going anywhere else. When I had a pod delivered before, I talked to the guy and I had him put it closer to the garage door. The second time, I didn't have to deal with the driver at all because I was at work. He just dropped it off. I wish it was put closer to the garage door but other than that, it was fine. We had a storm and it rained so much that the water stood on the outside. But it never got inside on my furniture. I'd tell others to go for PODS. I've had people that have asked me about my experience with PODS and I had nothing bad to say about them.

This was my first time using PODS, and I wasn't sure how it would go. But the customer service from PODS was helpful and they were knowledgeable in terms of what they could and could not tell me. I was pleasantly surprised. I price-compared PODS with a trucking company. I knew I didn't need a full truck. 3,000 square feet is the minimum that you can do a partial shipment on a truck. So, PODS suited my needs better and was a bit more financially nice to me. I ended up getting a 14-foot, but I could have gone with the 8-foot because I had a lot of space left. I spoke with PODS extensively as to what I would take and not. But I am spatially challenged. And it didn't seem to me that the 8-foot would take what I would take with me. One got dropped off and I started packing it. It was, “I could have gone smaller.”

I needed my stuff in storage for a year and a half and I didn't wanna go to a public storage. I went with PODS and the booking was fine. I talked to someone personally and they took all my information. The pickup and drop-off were wonderful and the pod was clean. I'd tell others to use them instead of storage places.

We were building a house in another city and didn't have an exact move in date. We had sold our previous home and had to be out, so PODS' storage was the perfect solution! Everyone we dealt with was very professional and helpful. I would definitely use them again if needed.

We used PODS when we moved our son into an apartment in New York. The calling and talking were easy but I would get follow-up emails or statuses which were not accurate so then I'd have to call the guy again and tell him, "Why does it say this when you told me that?"

I had a positive experience with PODS. The drivers were excellent, both in Maryland and on the California side. I was able to meet three out of the four drivers. The destination is a difficult place to get to. It requires going eight miles up a single lane road then another two miles on a dirt road. But the two drivers that did that did it excellently and were very professional. All my belongings were in good shape just as I had packed them so I was quite pleased with the service PODS provided.

I really enjoyed working with PODS. I booked with them over the phone and everybody that I spoke to was very good. I got the biggest pod that they have and I had a lot of stuff, so it was a little small for me. But it worked out and the items were safe inside. Also, the drivers were on time all the time. I called them and they called me a day before they were delivering.

When we needed storage and moving services, PODS was convenient to use. I booked online, which was pretty easy, and I got the biggest size that they have. Then I got the email confirmation and the drivers contacted me. Everything went very smoothly and on schedule. We had our stuff in storage for about six years then we moved it from that location to Hallandale Beach. I highly recommend PODS.

The delivery went smoothly. I would recommend going with PODS.

The quality of the pod was great. We would have liked for it to cost less. But I also checked Zippy Shell. Their prices were comparable, if not, a little lower. But I also liked the PODS container better than Zippy Shell'a. PODS was square while Zippy Shell was somewhat rounded and smaller.

We chose PODS because of the convenience of having the pod delivered right to our driveway and we have the ability to pack it ourselves and then have it delivered to our new home when we got there. We rented a pod and loaded it ourselves. It was moved up from North Carolina to New York for us. It was stored in a warehouse and it was secured and taken care of. When we got here, we contacted PODS and they put us in line with a group of several contractors that could unload it. We picked one and they did a great job. If I had known that there were people like that available, I would have had my whole move done with PODS. I've already recommended them to anybody that I know that's moving.

We have used PODS for 2 moves now and we couldn't be happier with their competitive pricing, efficiency, professionalism, flexibility, responsive customer service and outstanding individuals who delivered and picked up our PODS. We have recommended PODS so many of our military friends and we will definitely use them for our next move.

I was supposed to have a pick up Saturday. They called and they had problems. That was ok. They said it would be Tuesday between 12 to 3. I was supposed to take someone to dr after 3. No one came. Got a call at 6 pm saying been moved again. Please call **.

Very unhappy with PODS. We got a quote for one price and was charged another price. The quote baited us into using them, and then they switched the pricing. The way they wrote the quote was misleading.

Easiest way to move! Trying to set it all up on the phone took awhile, over an hour, but I was very pleased with how great using PODS was. Had it delivered, picked up and dropped off at my new house 2 weeks later. So convenient. I’d use PODS again.

Friendly and careful drivers on pickup and drop off at the new destination. Phone staff helped maneuver some last minute changes/adjustments while still trying to get the best price for me. Driver at destination had to maneuver on a small townhouse driveway. Was careful to place it without sacrificing anything around it. Well done!

The process was as expected. The drivers were VERY nice and I appreciated their attitudes of servitude. I wish the pods could have been delivered to my new home faster and the price was high, otherwise I was pleased with the level of service provided.

I was happy with the whole experience, the scheduling, the on time performance of the pickup and delivery. The drivers were informative and pleasant. The POD was clean and sturdy. But, I was given the wrong weight limit and it cost me so much more, because I sent the POD out only 1/2 loaded. I could have put another 4000 lbs in it and not be over.

Twice we booked online, and twice we did it via phone. We had an issue with the phone booking. We were traveling, and there was a communication issue, but it wasn't a huge deal. It was just the amount we were being told we were gonna pay was different than what we thought we were gonna pay. There was also a communication issue on when we needed the pod, but it was rectified. We got in touch with PODS and they took care of it right away. Besides that, we just took delivery of our fourth pod, transporting from New Jersey to Florida. All the pods have been delivered when they said they were gonna be here and in good, clean condition. If a person doesn't mind packing and taking care of stuff like putting stuff on board and moving it, PODS is a great way to move. It's cost effective.

The whole experience was great! Scheduling was very easy. Every person I dealt with at PODS was very professional and courteous. The drivers were amazing and it was so fun to watch the POD load and unload. I had a minor issue with the door jamming on delivery. When I called in a customer service rep was going to come out and personally help resolve it… Ended up not being necessary though. Highly recommend!

The process was incredibly simple. I made the call, they told me the price, we made a delivery appointment. We made space for the POD and made sure the area was clear as directed, and watching it arrive was actually fun! We needed the pod a few more weeks than plan, so we rescheduled our pickup time. It all worked fabulously. I loved the responsiveness of the person who took up my order. The convenience of a web account to use after that was nice. The directions and videos provided were accurate and made it easy to know what to expect. They were upfront on the costs - monthly cost, even for a partial month, plus a drop off and pickup fee. They didn't hide anything, which was something I appreciated.

We used PODS for temporary storage of some furniture while we were staging our home for sale, and moving to our new home. The service worked exactly as advertised. There was clear communication from the service and the driver about drop-off and pick-up times. We appreciated being able to provide our own lock for the POD. After storage, there was no problem getting the POD delivered to our new address, and our furniture was fine -- no damage.

Setting up the POD along with delivery and storage were seamless. Customer service on the army side was excellent in the beginning. There were hiccups with delivery. Trouble getting appropriate weight tickets for the military. Rats got into the storage container. Pickup after delivery was confirmed and nobody showed on 2 different occasions (without notifying me).

Everything went well, the people I initially talked to were great and helping me understand the process. The guy that brought the pod was great. Very personable and caring and gave me all the information I asked. Showed me how to close the door on the pod. Gave me other ideas about how to pack my things. The pickup was on time, and the drop off was also. They were running a little bit late but they contacted me to let me know.

The customer service lady assured me these people were very professional and would unload all our items place them where we wanted, set them up and assemble them! The charge for this is over $600.00 per day, which came down to one hour of time per day! These were no highly trained individuals but migrant workers who could barely speak English! Of the two guys one was the leader and could speak better than the other one. They brought no tools to reassemble anything and had to use mine and they put up a mirror on a dresser and tried to assemble my desk but is not right! I didn’t dare ask them to assemble to BowFlex! They were not professional or highly trained as they did not use proper body mechanics with to boxes and containers. This whole thing is a huge rip off and is way overpriced!

I have used PODS 2 times to move. Both moves were across the U.S. PODS delivers on time, picks up on time, and my experiences were excellent. I hope I don't have to move again but if I do, I definitely would use PODS again and I would highly recommend others should use PODS.

From my initial call to my final pickup…customer service was great. The original delivery was on time, the driver was polite and respectful to my property. The pickup was timely and delivery to my final destination was perfect. I would highly recommend using PODS for your move. The process is easy and convenient.

Using Pods was easy and straightforward. The delivery and pick up were on time. Ray did the pick up. I can't remember the delivery gentleman name. It was a tight spot. The delivery took a little longer but he worked it in. Ray pick up went way smoother than the delivery. He definitely knew his job. Well done.

Turns out you get what you pay for – buyer beware. Damage to my furniture AND my property; no resolution. I decided to try using PODS for a recent move. The prospect of having a few days to pack up the storage unit on both ends of the move was the biggest draw. I will say that the pricing, the scheduling, and even finalizing dates was not difficult. That being said, those are “nice to haves” – after showing up on time, proper handling and not causing damage to your things are really the baseline requirements for a positive moving experience.

Incredibly impressed with the ease of calling for pricing, scheduling a drop off of the storage pod and delivery and pickup. Each employee we worked with along the way was kind, helpful and a pleasure to work with.

Abysmal, terrible, telephone customer service reps! Rude, incompetent, could care less. More interested in trying to upsell or just help book a move. Don't use PODS! Rude, rude, rude, rude, rude, rude!!!! Morons! Ignorant! Incompetent! Not trained! Uneducated!

I am in the middle of a PODS move and have not been able to access my online account for several days. I have contact customer service several times, each time getting a different story as to why the problem is and no one can tell me when it will be fixed. I know there is incorrect information which the individual at PODs added to my account, but no way to correct it. Given PODs directs you each time to use their online system it seems odd they cannot maintain it or fix it within a reasonable time.

As far as the moving and storage is concerned, I don't have many complaints. HOWEVER, when it comes to their prices and billing practices, I would not recommend them at all. I called to get information for my move, and very specifically asked all the fees. I was told an amount for delivery of the POD, how much the moving was, the storage, etc. This is where this company leaves a lot to be desired.

My experience with PODS was awful, and I would not recommend them to anyone. Below are a few reasons: Weight Tickets: As active-duty military, I required weight tickets for my move and called twice before my POD delivery to request them. Despite this, it took over a week after my POD was retrieved from the original address to receive them. When I finally got the tickets, they were unsigned, which the military requires to be signed. I spoke with a representative named Kimberly, who promised to send signed tickets ASAP. However, even a week after her promise, I still haven’t received them.

I'm at the generation where I need to speak to someone because I was using something for the first time. So, I started by speaking to PODS. Then later on when I needed to have the pods delivered earlier, I would go online. So, it was back and forth. We had three containers, and the delivery was great. I really like PODS. They were great and I would recommend it highly. They should just look into the Pack & Load part of their plan. I will never recommend or use Pack & Load. I had a terrible experience with them. And if it was my first pod that I was having done that way, I would have never done it. In fact, I canceled them moving into the house to unpack the pod. The experience I had with them packing it was so unprofessional and I was having a nervous breakdown. That was how upset I was with them.

The drivers listened to where I wanted to have the pod placed. I had a very good rapport with the drivers that I had. I had a series of deliveries and pick-ups and the only thing I was disappointed with was the timing in between them. Some of the timing was longer than I wished. I had too much dead time because they were busy. When I decided that I needed the pod for an additional day, I tried to set up another schedule online but by that time, it was too late in the day. So it might extend me out for a day or two more.

When we moved from Youngstown, Ohio to Tampa, Streetsboro was a storage location. Leo, the driver, dropped off two containers at our house and took two containers back up to Streetsboro. When they were dropping off the pod at first down in Youngstown, they brought the 16 footer down. For the next pod, I wanted a 12 footer but they didn't have any so I went with the 8, which was okay. PODS kept it for a short period of time. Luckily, we bought a house down here so they didn't keep it very long.

When I needed a pod, I checked a few different companies and PODS was the easiest and most reasonably priced. Booking over the phone was very easy. I was pleasantly surprised. Then they came out for what I had scheduled for the delivery and pickup and the driver was pleasant. I would recommend PODS.

My experience with PODS was simple. I went online and scheduled a drop-off. We did it for a renovation. We were redoing our floors and we were doing tiles, so we had to have complete rooms cleared out. The pod was our extra space to store furniture out. My husband was home for the drop-off, and he said PODS was a bit earlier than the window of time scheduled, but it was fine. We had the pod for a month, then I scheduled the pickup on the phone, but before I did a pickup, I called. I had a question and they answered it. I would definitely recommend PODS.

The people that did our floors recommended PODS. I booked over the phone and my experience was very easy. They were right upfront as to what the cost would be, and they were right on the button. They sent out their emails about timing, then they dropped off the pod at my house when we were having our garage painted and new floor put in it. The reps were friendly and very helpful. They called ahead of time as I asked them to do before they delivered it so I could be there, and they showed me how to work it. The pod was there for about a week, then they picked it up on the day and the time that they indicated they would and it was fine.

I’d give PODS an A+. I rented a big pod. They picked it up, moved it 250 miles, set it down, and came back and got it when I was done with it. The drivers knew what they were doing. They were friendly. They got the job done and got out of here.

The booking experience online was kind of confusing. I ended up booking it twice and they sent me two confirmed dates. I had to call them and say I only want them once. I requested for a 16-foot container, which was the bigger size they have, but it ended up being a problem because all my stuff wouldn't fit in it. According to their website, it should have and I spoke to somebody at one time and I described it and they said a 16-foot ought to be fine. But all of my stuff didn't fit in it, so I had to rent a local storage and get family members to come and rent a U-Haul and take some of the stuff to a local storage because there was no time to get another pod.

Do NOT use this service! My family had multiple issues with this company, and the customer service was absolutely horrible. They charged an extra $400 when the pick-up date for filled container was moved back a few days, even though I asked specifically on the phone whether there would be an additional charge and was told no. They missed the delivery date not once but TWICE, so my elderly parents were left without their belongings for 3 weeks. No reason was given when called repeatedly, and was hung up on twice. Very expensive service. My husband and I used U-Haul moving and storage, and had no issues.

The pods was the easiest way to get a job done, they arrived on time, we could put all of our stuff in it and lock it. Then when it was time to empty it and schedule pickup it was done right on time :). So easy and staff is very friendly.

PODS was really convenient. I talked to the driver on the phone and it was a very pleasant interaction.

I loaded my pods and had them stored in Michigan for almost a year until I could decide where I would move. Once I figured it out, I called PODS and had them shipped across the country. It was a lot of information. The lady quoted, quoted, quoted. It was fast. But we got it figured out. Moving is expensive anyway, no matter who you use. But their pricing was expensive. I could have filled two and half to three pods, where I only filled two. To carry this extra stuff, I would need another pod and it would cost me X amount of dollars for that. This stuff is only worth half of that. So, I might as well throw this stuff away or give it away and buy it at the other end because it's cheaper. But they did what they promised. They stored the stuff. They picked it up on time.

We moved and we used PODS. We moved my mother to one house, and then my stepdaughter and her family to the other house. We were flipping houses, so we each had pods and timing the pods to have them flip so that we could get all moved in. The drivers were great. And the ease in calling to have them picked up and delivered made everything effortless. When we tried to book the pods online, there was an issue, and we couldn't arrange it. I wasn't sure if we were in the right area. There were some complications, so we had to talk to a customer service representative who was very helpful. She was slightly confused, but we ended up getting what we needed to get done and everything worked out great.

Using Pods to move cross country was a great experience. It was dropped off in a convenient time and place shortly after I signed up. I could take my time loading it. It was scheduled for pick up shortly after it was loaded up. It was delivered within days after pick up. It was so easy and convenient. The staff was super friendly and helpful. Great experience.

My experience with PODS went well. It was super easy. It was my first go with it. We were nervous about it because we're on a rural property. But, they were super nice and great at communicating. It worked out great. I plan on using them again. They're definitely worth it.

I used the largest pod since we moved from a three-bedroom house. But we didn't take any living room or dining room furniture. We took one bedroom and two little cabinets, then we had boxes. They delivered a pod then we packed it and they transported it. PODS was very helpful and secure. They wouldn't even take my credit card. I had to be transferred over to an automated thing, then I had to use passwords every time I called them.

When I needed to move, PODS was the first place I went to. I used one of the large moving pods from New York to South Carolina. When the pod arrived, I was fine with it. But when I completed the move and was unloading it, I realized that some of the cross braces inside came unsecured. The nails that held it in place came out so they all shifted. Only a few of my things got a little bit damaged but I was surprised that the supports gave way. But I'd still recommend PODS to friends. I would provide the phone number for the person I worked with. Her name is Ivy and she's down in the Florida office. She was great.

We needed to move and we weren't sure where or when we were gonna move. My wife and I are middle-aged and the thought of trying to pack all of our stuff into a moving truck in a single day was something we couldn't physically or mentally handle. I had seen a commercial for PODS, where they would drop off a container at your house and you could pack it at your leisure. Since it was a local move across town, I figured it would be the way to go. I got on their website and we saw the prices were affordable and we could take our time packing it right. That's the route we went and it worked beautifully.

I liked PODS' price. Also, the website was very user-friendly. The container was clean, the right size, and easily accessible. When PODS picked it up and delivered it to our new location a week later, everything was in the same place it was when it left our driveway of our old home. They delivered it to our old home the date and time that they said they would be there. They picked it up from our old home the date and time that we had arranged. And they delivered it to our new location the date and time that I had arranged online after we moved in. It was amazing how they maneuvered their vehicle with the container on the back of it. It's 16 foot. And we live in neighborhoods. Everything was done perfectly. I have recommended them to several other people that I have talked to, that if they need just for a remodel or storage purpose or they're moving, I highly recommend PODS.

We had a great experience with PODS. The delivery and pickup were perfect. I did it online and when it got complicated because we had to store some things on the east coast while we were still on the west coast, I got on the phone with them. They were super helpful on the phone and made it very simple. They knew exactly what we needed and how to make it happen. Everything was excellent but I was little shocked at how much it was gonna cost to get us over here. The service is ridiculously expensive. They were saying there was a 20% discount but it cost over $20,000 to get our stuff from the west coast to the east coast then it costs $300 per pod per month for storage, and we had three pods. But they were willing to do everything staggered, which was super helpful. At the beginning, we only needed one then we needed two. We didn't have to pay for all of them until we started using them.

I've used PODS for a couple of different moves. I wanted an alternative to traditional moving companies because I had horrible experience with that type of a move and I heard about the concept of PODS and then called and booked it. The first time I used them was when I moved from New York down to Florida. It was a 2021 pick-up and 2022 delivery. Then, I just used them moving back to New York from Florida.

I needed temporary storage and moving. I got the smallest size pod and it was in fine condition. Go ahead and do it if it suits the need.

The person who scheduled the pickup and drop-off was easy to communicate with and easy to reach back when I had questions. The drivers each contacted us before pickup and before drop-off. They came right at the time when they said they were going to. They worked around whatever you would say and situations on the driveway. They were very easy to work with.

I used them for a move out of state and they did storage. I booked the PODS online and then they helped me over the phone with some issues. We went over the issues and got them solved. It was pretty easy. We got the largest container size and we got everything in there that we needed. It was clean and it was easy to get in and out of. Also, the drivers were great and everything was on the spot with the billing. I only had one broken item and that was a very thin vase and that's fine. I would use them again.

I needed pods for a couple of months because I had flood damage in my house. I got two smaller pods and they were excellent. They're clean, they don't leak, and your personal items will not get damaged in them. Also, the delivery person was the same person that picked up and he was absolutely wonderful.

We needed temporary storage as we did a renovation and the first company that came to mind was PODS! We did explore competitors but the experience with PODS over the phone and online was well received. Over the phone the PODS staff member used Google Maps to ensure that our selected POD would fit and where on the driveway it would fit. Delivery day and pick-up were easy. Our POD was clean and easy to use!

Wonderful experience using a pod. It arrived with notification on schedule. Work was completed quicker having all the furniture removed. Pick was on done on an earlier date with no problem. Very professional. The only bad thing is that I had to pay for a 30 day rental and only used for 7 days. Otherwise everything went smooth.

My experience with PODS was excellent. They were very professional and courteous. The process was very easy. Once I had it set up, their website was great to track where things were and to make changes. It all went very smoothly.

I've seen other companies, like MYBOX, but when I was looking to get a rental, PODS was the first one that popped into my head. Their price didn't seem egregious. It was a great value, and I didn't even have to shop around. It was super easy to go online and book as well. The platform was very user-friendly, and I had no issues at all. It was very clear and concise and I got a follow-up phone call or email to confirm the time and date of the drop-off. It might have taken me all of 5 to 10 minutes from start to finish.

I moved from one end of the state to the other. Mileage-wise, it was about 700 miles, and all the delivery people and the drivers were super exceptionally cool people. I was really impressed with their customer service all the way around. All in all, my experience with PODS was excellent from start to finish. I would use them again in a minute.

My experience with Pods was amazing, everything went just as I was told from pickup to delivery. I am one very satisfied customer!!! I would recommend this company to anyone planning to make a move whether it is a short or long distance.

PODS arrived as scheduled. Contact with individual doing transport of the pod was accurate on arrival time. Had to contact pods several times. There was issues as far as billing which I was charged for as to something that wasn't in my control but pods issue... Wasn't too happy with being charged for something that was out of my control.

We have used PODS for two moves now. Once for a move a couple hours away and another for a move 700 miles away. In both instances, PODS made the move smooth and our stuff arrived in great condition. I highly recommend PODS whether you are just making space for some renovations or moving across the country.

I used PODS for my international move (Canada to the US). It was a great value for the money, and the customer support for my questions was fantastic. The only minor issue is that the online portal did not have any useful info for international moves, so I had to rely on calling frequently to confirm details. Example: I changed moving dates and would still get confirmation emails that a truck was coming; this is an issue with their system on international moves.

Great experience from my first phone call to drop off at my new location there is nothing that could have gone any better. On top of that the cost is better than moving companies and I knew where my belongings were all the time. I will definitely use them again.

The whole experience was mostly good. The pricing and charges was another thing. My 30 day ended on Sunday and they try to charge me an extra month because they would need to pick it up on Monday. The charges are not clear, at the end I figured out that there was a charge for dropping off the POD, a charge for the time left at our place and then a charge to pick it up. As if you had the option not to have them pick it up.

Our experience moving & storing our belongings was perfect. PODS is the only way to move and the best way. Thank you PODS. We are recommending our brother and sister in law Billy & Carol **. They will be using you soon. Thank you. They live in Marlboro NY and moving to N. Carolina.

in the process of moving, PODS really made things much much easier. I took out a lot of household furniture and other things that made the house too crowded. They came exactly when they said they were going to come and brought it back exactly when I asked them to. It was a fantastic convenience and a great help in the moving process.

PODS was amazing. I used them twice with different size units. Pickups and drop offs were at the times I needed and days I needed. They were also able to place the pods in a construction area within 2 parking spots. Also, friendly and customer service was easy to understand and available.

Having the pod sitting in our driveway allowed us to pack a little bit each day and move it out as we had time. Saved us a lot of time and money with the professional movers for the big, difficult stuff. I also got to play a big real life game of Tetris. The drivers that moved the POD around were very experienced and did a great job maneuvering the very large loading vehicle. I was very impressed!

PODS guided me from start to finish. PODS offered help when no other company would! Customer service asked me what size pod I needed. I asked what are sizes do they have. They told me the sizes. I told them I don't think I need a large one. I chose the small container. They asked when I wanted the POD delivered. I told them the date. I asked how much it was going to cost me. I was told how much it would cost me for the large container.

The POD was used store everything in our garage so that we could get the floor coated. It proved to be the perfect solution for temporary storage. It could be positioned close to the garage on the driveway which made moving our garage contents very easy. It is possible to lock the container, but you will need to provide the lock. Delivery and Pick-up of the POD was done within the time indicated.

Our experience with Pods was smooth! Only 1 small hiccup with final pick up being delayed a day. I truly hope I never have to move again, but I will certainly recommend Pods to friends and family! And the discount for my veteran husband was a bonus. Thank you for helping make a very stressful time a little less stressful!

We contacted POD to move our household goods from Texas to Florida and once we agreed on dates we got ready for their arrival. The first POD (8x16) arrived on time and we started to fill it. We decided we did not need the second 8x16 and downsized to the 8x8 which was fine. It arrived and we loaded it. They arrived on time to pick up and delivered on time in Florida. We are very happy with the drivers and service. Thank you.

I Followed all of the packing instructions and strapped things down in sections and everything arrived just as I packed it. Each Pods driver was on time and there were no extra costs or hidden fees. It’s also fun to watch podzilla. All of the neighbors got a kick out of it too!

Although the Drop and Pick in Savannah was very timely, my experience with Drop and Pick from the Suwanee location was not timely when I needed the Pod deliveries or pickups. My understanding is there are not enough employees at that location. The delays cost me additional storage fees. The drivers were very courteous and professional when dropping and picking Units.

We were extremely pleased with our Pods experience.. Customer service was very thorough in setting Our expectations. Delivery was very timely, pick up of empty pod took longer than expected but that was the only slight negative we experienced. We moved from Connecticut to Florida and the pod Arrived when expected and in very good condition, we felt with the price and logistics this was by far our best option for a move. It worked out well for us to take the time we needed to load the pod (we rented the largest).

There was a pricing issue when I had to reschedule, but through my persistence it was resolved. The representative wanted to assess me an extra month rental even though the time period, ie number of days did not change.

I sold my house and moved to temporary accommodations for four months, when I found a new home 20 miles away PODS wouldn’t move my container, because they told me it was out of the service area…. I paid a premium in monthly storage compared to local storage in order to prevent me from moving twice. If I knew that I was restricted to certain areas I wouldn’t have used the service in the first place.

If I can give them 0 stars I would. I will never use PODS again. It's been a nightmare from start. I moved from Florida to Texas. Paid them for the first transactions to transport my stuff to texas. 5 days later they went into my account again and took the fees again. When I called to ask why was I being charged a second time they say oh it was a computer error so an error taking out an extra $714.00. No, I don't think so, mind you I already paid $2900 for the transporting and then the first $714. Ok my money go back into my account. I check my account again. Here it is. They took $224 out of my bank account.

My PODs experience was stressful and the service was very disappointing. They give you a 3 hour delivery “window” to plan around. They only estimate when they will deliver, giving themselves 3 hours of wiggle room. I needed 2 large pods delivered to my storage unit on July 1, 2024. I live out of state and booked a 2-night stay at a local hotel to take care of this matter. The manager at the storage facility reluctantly agreed to let me have the pods delivered to my storage unit on my promise that both pods would be removed that same day, as they would be blocking access to two other storage units. I paid PODs an extra $430.84 for this service. The two delivery “windows” were that morning. The first one was delivered around 8:30am and the second one was delivered around 10:30am.

We were very happy using PODS for both long term storage and shipping our household goods. The drivers were very prompt and made sure to place the PODs exactly where requested. There was no damage to any of our items. We also had easy access to our POD while it was in their warehouse. The only drawback was it took a while for them to schedule our drop off & pick up because they are so busy!

Horrible experience! Delivery was fine but when it was time to terminate my service, it was a mess. I wish I would have thoroughly done my research because terminating services has been the same for most of PODS customers. If you have money to give away, rent from PODS because they will purposely delay pickup just to charge you an additional month because as their policy states... they do NOT prorate and for whatever reason they can cancel or delay (yes, at their discretion) pick up and they can charge you that monthly fee plus pick-up charges.

PODS does the climate-controlled storage. Most of the reps were nice. But I faced some issues with getting different information from the various reps throughout my experience. It was around scheduling and getting my pod delivered to my final address. where we went back and forth. I ended up sorting it out. But I would get one version from somebody and told something else from someone else and I would call back. I got different versions of how to move my pod to the right place. That was the most hectic and chaotic part that PODS could improve upon. But the drivers for drop-off and pick-up were both great. They stuck to their windows.

PODS was great. I would do it again. I tried doing it online but I found it easier to call them. And I spoke to someone over the phone and it was much better that way. The rep was able to offer me better deals. And he gave me better pricing than I would have got if I was online. They were cheaper. And as far as the storage goes, it was convenient to have at a location right here where I am. Online, they have the little gimmick thing that I could tell them what they would take and it fits it in. But I went over it with him and he also agreed that I just needed the smallest one.

I ordered PODS right before a kitchen remodel. We had a water leak in our house and we were without a kitchen for two years. I was in a dispute with the insurance company who refused to give us enough money to do the repairs to the kitchen and the master bathroom. After waiting a year and a half, I decided to bite the bullet and get a pod here and keep things in the driveway so we could access things from the kitchen. PODS cost quite a bit but my things were safely stored. With all the rains that we had this last winter, nothing got wet. I had a large pod put in the driveway and the guys were so expert, both coming into the driveway and leaving. It was impressive. They came when they said they would and the fee to pick stuff up was reasonable. I would use them again. I had a very favorable experience and they were professional and did what they said.

I started the booking online and finished it on the phone. I requested for the smallest pod that they had and used it for transporting items from one end of the country to the other. We rented it for a few weeks to do that. Their drivers are some of the friendliest people. They were very happy to do their job and they were very helpful. They called before they got here and let us know they were on their way.

I was contacting different moving companies and the prices were outrageous. My Mom had a friend that moved and used PODS so my Mom suggested me calling PODS. I did, and the customer service rep was so professional, answered all my questions. They delivered everything they promised at an affordable price. I moved from Florida to Rhode Island. None of my items were damaged. They picked up when they say they would and they delivered when they say they would. Reliable, trustworthy company.

I got the largest container that they have and the quality was good. I used their services to store some furniture. Everything was good. But PODS charges you for the lot. They should provide a lot for that with the amount that they got. Regardless of the size of the container, they should give the lot for free. Also, they need to get bigger containers.

I called the PODS number and told them what I needed, and the gal that answered the phone was very helpful and got it all set up for me. She was willing to help no matter what. My move wasn't gonna just be a pickup here and drop-off there. I had to store it, and I had certain days, and she worked with me fabulously. I had received a couple of estimates from all-service moving companies who would come in and pack everything up for me and move it, so I was shocked at that amount of price that they were giving me. It was like $3,500 and it was awful. So, I was very happy with the pricing that I got from PODS. That's why my kids said, “No, mom. Just go with PODS. We can help you move.”

This was a total debacle from the first day. I ordered a pod and had it delivered; tried to set up a day for them to pick it up but they didn’t have days available to come move it to the new house. We called them multiple times to try and find a resolution. They simply did not have enough drivers to do the job they set out to do. Our things arrived at our new house 2 1/2 weeks after we closed, meaning our stuff sat on someone else’s property for a long period of time. Because of the delay in picking up the pod, we were forced to pay a second month's rent for the pod. This is an absolutely terrible business experience and I would not recommend this company to anyone.

It was easy with PODS and the price was good. I had a pod put in my driveway. I was doing some remodeling and it held my belongings until I was done with it. Then, I left one of my most prized possessions inside and luckily, the driver went and checked. He found it for me and he was awesome and went above and beyond. I had a very great experience with PODS and I would recommend them.

Terrible experience!!! Hidden fees and messed up booking software! To add to this what was quoted to me was $615 and I’m now paying $1,300 due to hidden and not clearly disclosed fees. Also I booked and confirmed POD return for July 12 as I do not want to pay for another rental month (which is July 14) and the day before the pick up, the date changed to 22 July and no one in customer service can assist me! Now I have to block my credit card so I don’t get charged another $615 on the 14th. Moving is already hectic and stressful and PODS just made it intensely worse. Never again!

Pods was the perfect solution for our overseas move. We needed to start packing our home without renting an offsite storage service. Pods dropped right on our driveway and we were able to start packing and labeling our home items. As soon as the overseas container was dropped off, we had an excellent system of transferring the items from the house, to Pods, to the container. I hope one day Pods does overseas transport because the one we had to use was horrible. Thank you for making our Big move easy.

I had a military family member needing help moving his stuff across country, so I called PODS. I talked to the technical support, Drew, then the one in sales and billing, Ken. They were both great and very helpful. They were very nice to deal with and what they said was exactly what happened. Everything was explained perfectly and the process was easy. The pod went all the way from Ohio to Seattle, Washington and once they took it away, they shipped it in a couple days. And it was there a week later. I highly recommended PODS and I would use them again in a instant. It's the best way to move. You touch your own stuff, you pack it in there, then they come and get it.

I ordered a pod because of my situation and I regret everything about it! They didn’t honor their contract price, they disregarded my coupon that I had presented and after charging me $901 for 48 total days of storage with 2 pick ups and 2 deliveries. I tried to use the 25% off but the CSR stated he had a better deal —- after all was said and done. With their “regular price” the total would have come out to $814.00 for the two months — with the coupon price it would have been $610 and change…. I am not asking for all my money I’m asking to honor the deal — they refused and closed my case… Do NoT trust or use this company unless you have a lot of money and just don’t care where it goes… would have been cheaper to hire 2 movers and a storage unit!

We moved a shipload of household furniture from Arizona to Boston and I needed to store the furniture for four months. A friend of mine told me that if I was gonna move things cross-country, PODS is the most economical way to do it and everything went wonderfully. I talked with somebody when I first set up an account and the rep asked me all the right questions. We got the right thing lined up and she told me exactly what to expect and what to do. Also, it was easy to change pickup and delivery dates online. They were very careful about letting me know timetables and dates and they provided options for moving crews that I could hire. I'd recommend them to anybody. They were really incredibly efficient and the price was so wonderful compared to a moving company moving cross-country. And storing for five months, you can't beat the price.

We liked PODS’ reputation and booking a pod with them online was very straightforward. We used a single pod to do a household contents move and it was very weather-resistant. But the roof was very rough. It had a stucco-type finish, which was probably required because of the way the pods were made. But as a user, it would have been nice if that was smooth.

The overall service was OK, in regards to booking, delivery and picking up the POD. But they are a bit misleading when they say airconditioned space. A lot of the items came back with mold. Obviously ruined. I won't be using PODS again for this reason. Items included books, shoes, clothing, etc.

US Service Members Beware: I am a US military service member and got 2 year overseas orders. We had Pods pick up our stuff in SC and it was stored there as well. We paid $490 a month. Upon return to the states they are charging us an additional $1500 to move the pod from SC to NC. Nowhere in the contract communicates that it will cost that much to move it, only that some long distance delivery fees will apply. I could imagine if we were moving to CA or TX. When talking to customer service they blamed me for not know where I was going after my overseas orders had been completed and said there was nothing they could do. I hate it when companies take advantage of service members and this is what it seems to me.

My experience with PODS was generally pleasant. The gentleman was personable. The pricing was high but everything's high right now. I used the smallest pod and filled up every ounce of space that I could in it.

PODS’ pricing was better than renting a Ryder truck once it was all finished and I didn't have to worry about driving. Plus, it was more convenient. I started booking online and I then talked to the reps from PODS on the phone. Everybody I talked to was great. You call through each phase, to deliver the pod, to get the pod picked up, to have the pod shipped and to have the pod delivered to your new home. And each one, you call and set up an appointment and have it all done. Everything went smoothly. We got one large pod and we thought it was gonna be small, but everything fit. It was perfect.

We rented a POD for much, much longer than we had originally intended. There were two scheduled pick-ups that needed to be changed and rescheduled last minute - no problems at all, the process was simple and quick. The delivery and pick-up was problem-free, and we live in a very rural area, making the maneuvering somewhat challenging - but again, no problems and absolutely no complaints. While we definitely hope that we won’t have a future need for this kind of storage, we would absolutely use PODs again. Thank you, PODS.

All the interactions I had with PODS employees was good. Everyone was professional and they knew what they were speaking about. The driver that delivered the pod and the one that picked it up were both professional, professionally dressed and very well mannered. I could not have hoped for a better experience.

We have been a customer since 22. Overall moving experience has been great. Had 5 containers in storage for 2+ years. Was surprised that we didn’t get a larger discount due to our storage duration, when we had a pod delivered, etc. We would recommend PODS to others for sure, delivery guys were amazing.

Pods performed as they projected. Explained the procedures clearly deliveries and pickups were at the time they projected. My goods arrived safe and sound on the day they had said. I had no problems. Workers' words were polite and considerate. I would recommend them again.