PODS Reviews

I love PODS. It’s the best thing that I’ve ever seen, because I can pack my own stuff and let them come and get it, move it in one time, move it out one time. So, I’m using nobody but PODS.

My experience with PODS has been very good. I used PODS just for storage. We went with them because I've used them before and they're fine. The drop-off was fine, and the pod was in pretty good condition. It had a couple of dings, but it was very easy to operate. Also, the size of the PODS wasn’t huge.

We were over all pleased with PODS. Communication failure caused us time and money. We were without cell and internet for several days and PODS was not able to help with the problem. We will still recommend to friends and use again should we need the PODS container for any reason.

I only have good things to say about my experience with PODS. I think it’s a wonderful company, very professional and responsive. All the service people that I dealt with were very helpful and informative. Everything that PODS promised was delivered. The only advise I have for prospective customers is that you make sure to secure your belonging extra well inside the POD container, because they will move around while being moved.

This service was very expensive and they weren’t very clear about the monthly rent. You pay each month you have the pod and then when you move it you get hit with the initial quoted price to move it out of state. Was efficient and on time but expensive. For those on a tight budget read the fine print.

I had a very good experience using the PODS Moving & Storage services. Working on behalf of my client (I am a Realtor), I hired the PODS, used a PODS recommended packing/loading service, and my client received their goods as scheduled and in excellent condition. And the pricing was reasonable too. PODS made me look good. "Thanks".

I got PODS for storage and they had a good price and were quickly available. I booked the pod online and the website was user-friendly. I just had to wait for a quote, but it wasn't too bad. I got the biggest container and it was the correct size for what I needed. The driver who picked up and dropped off the container was absolutely fabulous.

PODS is convenient. I did most of the booking online. The website was easy, quick, and straight to the point. The pod was clean and usable.

I needed to temporarily store my stuff, and I chose PODS because even though it cost more, the reviews were better. The customer service reports were better, and the quality of the pods seemed better. The booking process was fine. I had never ordered a moving pod before, so I chose to call to do it.

I've used PODS many times, and I've only ever used their cross-country container shipment storage. I've used both the 8-foot and 16-foot containers, and every time I've used them, it's been good. It's been exactly what it was supposed to be.

We had two containers from PODS dropped off because we were moving. They dropped them off, picked them up, and moved them to a new location about 3 miles away within the same area. The delivery crew were all good, and the overall cost and quality of service was great.

Scheduling went well and then we needed to change our move dates. There was no problem with customer service making the changes. Our move required two 16 ft pods and we needed the second unit picked up to be the first delivered to our new address. Everything went without a hitch and we are very pleased with the service. All the drivers were professional at every step.

The staff and drivers were timely, friendly and helpful! The driver kept us updated on arrival time and did a great job fitting them safely on the driveway. Our stuff arrived on time and without any damage. We would use PODS again. The agent helped set things up for us that made the transition easier.

The delivery driver was very professional and helpful. The driver at time of pickup were also extremely helpful. They were on time both delivering and picking up. I have used other companies similar to PODS in the past and they were never on time. I would and have recommended PODS to others.

Excellent experience. Will use again and highly recommend to others. The young man who delivered and picked up on this end was Lamont. He was very polite and personable and knew what he was doing. You could tell he enjoyed his job. He seemed like family. Thank you again.

We bought a summer home in Michigan. We were moving only a limited amount to the location. PODS was suggested as opposed to using a moving company. There were a few glitches. The POD would not fit into our driveway. It had to be placed on the street. We had to get permission from the City of Birmingham. We had a limited time to remove it. The delivery guy failed to change the date of pick up when he told us he would.

Very nice job with the quote and coming up with a fair price for moving! The person over the phone worked very hard to get me the best price and spend a good amount of time ensuring that I fully understood the process for paying the cost of the service.

Customer service was patient, friendly, and thorough. They answered all of my questions which was a pleasant change from the usual “check the website” that I hear from so many other companies. There are a demographic of people who are moving, being assisted by their adult children. This group of people are not website savvy, or completely resistant.

My wife and I spent almost 3 months moving out of our 4 bedroom/3 bath home of 40 years, using 3 and a half PODS units (3x16 + 1x8). During that time we sorted everything we owned into keep, give away, and trash. Using a traditional moving company, that amount of time would not be at all possible, and would certainly not have allowed the sorting process. PODS allows you to take your time and do it right.

I’d like to thank PODS for making our move seamless. Their drivers are willing and able to go above and beyond without being asked. I couldn’t appreciate this service more. Our lives were stored in 2 17ft PODS for over 2 years and everything was just how it should be! Thank you for all you do!

I had a contract with PODS for a drop off and relocate container. I was at my location the morning of drop off with my phone at 9:00am. My window was 9am-noon. I contacted Pods at 1:45 PM to question delivery. I was informed that the driver attempted to call at 10:45 as he was at the location. There was no one that showed up at my driveway and I did not get a call. I then tried to reschedule for the next day and was informed that Pods did not service my area. I am left with no storage for a move I need to do this weekend. The Customer Service person apologized and let me know they would not service my area.

I would not recommend this location for storage or moving needs. My husband and I are renovating our home, so we reserved a POD to be dropped off, filled and picked up 2 days later for storage. The experience was horrible. When the driver arrived to drop off the POD, they called me to confirm location, I provided information and showed them where to place it. Once the POD was in place, the driver called back stating that he was unable to place the POD down because a tree branch was in the way and that he could leave it there but that he would rip up the tree next to the POD, I asked him to please NOT damage the property and see if we could move it around to get the machine out safely, the driver responded "it wasn't his job and he would just rip the tree out, that's not his problem".

This was an absolutely horrible experience. To start, the hours of operation at the PODS centers is extremely restrictive and inflexible. Then when I went to pick up my POD, they refused to take it out because they said closing was at 3 pm and it was 2 pm so I was too late. I told the guy that I would come back the next day. However, when my movers got there the next morning, the PODS center there was no one there.

Pick up and delivery was great. We got calls before they arrived and when they came to pick up. I would definitely do it again (if I had to!).

Worst company ever. Moved from Boise Idaho to Austin Texas. Upon arrival in Texas several boxes and items were missing. The company could ABSOLUTELY CARE LESS. They told us "file an insurance claim." Insurance company wants pictures of stuff that was stolen. (As if we have pictures of clothes-dishes, vases, and furniture and other household items.) WE are just being given the runaround because they have corrupt thieving employees who steal your stuff and they don't want to be held accountable. Better to rent your own truck and do it yourself and not let it out of your sight.

I used PODS for both moving and storage, and I chose them because of the price. I booked the container over the phone, and the representative who helped me was very helpful. I got a 16-foot container, and it was the correct size for my needs. The container itself was fine and the inside was clean. We did not see the person who initially dropped it off, but the person who picked it up was very nice and friendly.

I first heard about PODS when I saw a commercial. So, I looked, and it looked like it would be feasible. Because I like the idea that they would drop it off at your house, and then I could just pack and put stuff in it as I could, because I was moving out of state. But I just had to be out of where I was after seven and a half years. I had to be out of there and go stay with a friend for two months before I moved to South Carolina.

The customer service person I talked to at first with PODS was fantastic. She got it all. She was just so proficient and so helpful. And I felt very assured that everything was gonna go well.

I was moving, so I called PODS. And they had what I wanted, it was in my timeframe, it was going to work for me, they quoted me the price, and we went from there. And the representatives were very friendly, very informative, and very matter-of-fact. And that appealed to me, because they’re not gonna send me a Christmas card, and I don’t want a Christmas card. I don’t want a lot of additional blather. I contacted them for a purpose, and time is valuable. So, they were very professional, very knowledgeable, and very economical with my time.

We used PODS to store items that we had to remove from the house while it was being painted and the new floors were installed.

I was moving to a different house so I got a 16-foot container. In the past, we had used a different company and it was hectic just because we had to rent it. It was timed hourly. It would be easier to move things in at our pace. And we had a whole month to do it with PODS so, it was very convenient.

I've seen PODS on TV and it fit my needs at the time. I used their moving and storage facility. Their process was not bad once I got to understand how they work. They have one central booking area and I happened to have a pod that was less than a mile down the road.

I used an 8-foot pod from PODS to transport my belongings from Florida to Oklahoma. The booking process could be a little easier when getting somebody on the phone. But I was able to get somebody to answer my questions and they sent me an email with their quote. When I called back to book it, they actually gave me a discount since they need people to get pods out of Florida. The website was also great. That helped a lot in terms of knowing what time frame my pod was going to be delivered and picked up.

I’ve used PODS before and needed temporary storage, so I went with them. The booking process was easy and I did it online. I rented their largest pod for a whole month.

We needed to store some things and move them. PODS is a really convenient, door-to-door service, and with storage in between. It was the perfect solution for what I needed. I reached out to them online, and it was pretty easy. I talked to a couple of folks when it was time to pick it up, and that went really well. The service was good, and the cost was on par. I would like it to be cheaper. Otherwise, I don't have any complaints.

I used an 8-foot sized container from PODS because I was moving. My experience with them was very good. They were very polite, helpful, and clean, and did exactly what they said they were gonna do. If someone asked me about PODS, I would tell them to go with them.

Because of the number of items I actually had to move, I decided to go with PODS. All my experiences with them were great. I was impressed with their customer service and timeliness.

We had to ship all my mother’s furniture from Maryland to California. I initially rented a U-Haul. It was $3,800, and it would have to be driven across the country. The rep was like, "Have you looked into PODS?" I'm like, "Pods are gonna be so expensive. What are you talking about?" So, I said, "I'm gonna look into it just to give me some peace of mind. Because it would be better if we didn't have to drive across country with this U-Haul."

PODS customer service is very positive. Everyone that I’ve dealt with has been very helpful and knowledgeable about the product and its use. The online service is good and the frequent updates and reminders are always helpful. The price is also reasonable given the distance I was going.

PODS was cheaper to use for my move. I never did that before, and I’d only seen people's pods in driveways. The representative answered all my questions, but he didn’t tell me I needed a lock. Other than that, he did a great job. I called back, spoke to another representative who told me I needed a lock, so I had to purchase one. They dropped it off and picked it up when they were supposed to, they sent me emails and they called, so everything went well. Good job, good communication.

We stored our belongings in a pod for about seven months before moving to Florida. It was fine. I got the information and booked everything over the phone, and it was easy.

I used PODS for about two weeks to move and store things before having the pod delivered to a storage unit. They were very accommodating and flexible. Having the pod in the driveway was very convenient. It was on my parents’ property in South Carolina.

Everything was fine booking with PODS. It was self-explanatory and their customer service was good. I got one pod and it was delivered and picked up when they said it was going to be. Everything was fine with the condition of the pod.

The PODS containers were great. Everything was perfect. I made the phone call. Whoever I spoke with was nice. We made the arrangements. They came when they said they were gonna come. They came and picked it up when they said they were gonna come. Everybody was just great. It was just a perfect experience.

Booking the pod was actually very easy. I just went online and was able to do everything right there. The website was very user-friendly and it was so quick. We ended up doing a 14-foot pod for a month, because that’s what we had to do, though we only actually needed it for two weeks in the end.

PODS just seemed to fit our needs. Price was right and the size seemed to fit. Our experience was all very positive. They were re very professional and got the job done.

In the beginning they were great! Later I found out you have a pick up fee! I called to let them know that I did not have the fee in my account and please stop debiting my account. I gave them a day I would make payment. Customer service stated they will do that and wait for me to call in payment. But what happen they still debited my account the day before, I was going to call in and make payment and removed my car note payment!!!! When I called to complain, they put me on hold for over 15 minutes! And when someone did come back on the phone, she said, "Well, we already have the payment so what's the problem!!!!" I HAD AN AGREEMENT WHEN I WAS GOING TO PAY!!! No more PODS FOR ME!!!!

Had a very strong smoke smell inside the pod and the door latch was out of place such that when latched the seal barely contacts the floor which will likely allow wind and water past the seal. The floor of the pod was also contaminated with oil. Delivery and pickup went as planned.

Made the move a lot easier. Loading and delivery then unloading and then pick up was all beyond what I expected. Hopefully this was my last move but if I need you again I will definitely use PODS. I will also recommend you to the friends and family for any moving needs they may have. Thank you for a great experience.

I needed storage for a few weeks while waiting to move into another home. PODS was accurate and reliable and called when they were on their way to deliver POD and pick up POD then again to deliver and pick up POD from new location. All interactions with the drivers were great. Very nice and professional. The pricing was fair and really helped with all the moving expenses that occur. The website is efficient and user friendly. Thanks a bunch for all your hard work.

Items were moved from storage to home without incident. Some confusion about moving blankets (rent vs buy, then not initially on the truck) caused inconvenience but was resolved. Unload crew was fine. Too many emails with action required. POD equipment could be upgraded, especially the tires on the Podzilla. No damage, good packing helped, and the unload was timely and professional.

Moved from Phoenix to Port St. Lucie. PODS was really easy to use and everything arrived as expected. The Pod drivers were all very good. We used 2 pods and the time we rented was reasonably price. Convenient to use the website where you can change dates of arrivals and departures of your Pods. Highly recommend using Pods especially for cross country moving!

We used 6 PODs over three months and were very happy with the service. The drivers are very professional and represent the company well. The flexibility of being able to stagger the deliveries and pickups was a big help. Our move cost less than half the lowest mover quote. The Albuquerque operation was extremely efficient and I’m glad to hear they’re adding a Santa Fe location. We will definitely use them again.

Using PODS was an excellent solution to our moving needs. We needed time to have work done in the home we purchased in another state, and had sold our existing home quickly. PODS enabled us to move our household out of our old home and store everything until we were ready to move into our new home. Deliveries and pickups were easy to schedule and occurred on the times and dates specified. The delivery and pickup personnel were friendly and helpful. The driver who delivered the unit to our new home even helped me get the roll-up door open, even though he had to lie in the snow to reach in and free an item that was blocking the door. Overall, we were very happy with the convenience and cost of using PODS to complete our move.

Everything was great. Employees were friendly, on time, communicating was perfect. Definitely recommended for anyone moving out of state! Moved from Florida to Texas. I had the POD full from top to bottom. Moved a 3/2. Had friends help load and unload. Prices were great too! Five stars for sure.

My driver for the delivery of my POD was very friendly, wanted to ensure the POD placement was to my satisfaction and generally extremely helpful. The driver called and let me know when to expect him and that I did not need to be there for delivery, The POD was placed quickly and to my satisfaction.

I recently used PODS for my move, and I couldn’t be more impressed with the entire process. From start to finish, everything was seamless, and I highly recommend their service. The booking process was easy, and I appreciated how clear and transparent the pricing was. The team delivered the POD right to my driveway exactly when they said they would. The container itself was sturdy and spacious, and I had plenty of room for all my belongings. I also loved that I could take my time packing and unpacking. The flexibility of having the container at my own pace really took the stress out of the move. When I was ready, they picked up the POD and delivered it to my new home without a hitch.

Still no refund from either PODS location in OK or AR for unused time. I was charged a full month in OK… A few days later the POD went to AR and few days later the POD was sent to my new home in Gentry, AR. I was told when I booked the move that I would be refunded the amounts not used.

I think PODS is a great way to store things if you can afford their prices. The drivers have all been courteous, friendly and efficient. I just found that moving my things to a local storage unit was easier for me to access my things at almost half the price, in this last year's economy I just couldn't afford to stay.

From beginning in your Warren office, everything went extremely well. You even delivered my stuff a day early and picked up the POD as I was getting up the next morning. I wouldn't try to FIX anything that is not broken. Just keep on keeping on with the way you run your business. Thank you.

PODS was absolutely AWESOME! Everyone we encountered was very organized, friendly, helpful, and convenient. Everyone from scheduling, dropping off, picking up and communication was exceptionally quick to help, and very friendly. The drivers were totally AMAZING!!! They are very professional, helpful, patient, and SKILLED!!! Absolutely would recommend them, and will use again without.

Moving to another state is stressful. So many details. PODS did their part to not add any stress to my move. On time, courteous, and reliable. The contract is reviewed with the customer before signing and it easily accessible throughout the moving process. And watching the Podzilla work was pretty cool! Only downside is the crazy high cost. Yikes.

Everything went according to plan and the delivery and pickup was excellent, no issues at all, very friendly. Thank you! There were no issues with the placement of the POD and the communication via email indicating timing of pickup and a reminder was helpful. The driver was pleasant. Will and have recommended PODS to friends.

Basically, they did what they said they would do when they said they would do it at the prices they said they would do it. No delays, no damage, all the drivers were careful, informative and friendly. The pods were clean and water/snow proof (we had both rain and snow to deal with). Things were moved 2200 miles with no issues. Things were great. I did see critical reviews of the phone customer service and communication clarity could be improved but the initial ordering was great. Prices were quoted clearly and were accurately. The MyPods web portal was extremely useful. Yes, I'm a fan and would use them again in a minute.

Our entire experience with PODS ran very smoothly. Ordering the POD was very easy, it arrived when promised, and the machinery to position it where we wanted it was very impressive. We had it for 2 months to store items while a renovation was taking place. At the end the removal was just as smooth as the delivery.

Pods was on track with their estimated, both the price and the delivery! As seniors moving across country it’s a great way to go. All the employees that we dealt with were excellent, whether on the phone or delivery and pickup people they were courteous and covered everything that would happen during the process!👍🏻

I was very happy using PODS for a move for the first time. I've used professional moving companies and lost $5000 worth of stuff. I've done U-Hauls and driving a large uhaul can be annoying and stressful. I was constantly worried someone would break into it, or I'd crash as people drive extra crazy around uhauls. Using a pods eliminated that. I knew my stuff wouldn't go missing in transit and the drive to my new house was mostly stress free. I did have problems with getting weight tickets, but it all got figures out. I also wish they had something bigger than a 16' trailer as that would have been perfect.

We did a quick move into a house and had to downsize a lot. Used the POD to store household goods as we moved into the new place. Having the POD as optional storage saved us a lot of heartache and stress. The price per month is cheaper than local storage places and it sits right in your driveway. Incredibly helpful.

When the first pot was delivered everything was okay but after that everything went haywire they dropped apart and dropped it out into the parking lot which was not even in the driveway of my home. Left it there for 2 days then when they brought the pods out to the new home they positioned them in a way where it was hard to access getting stuff out of them. They did not pick those pads up from the new home until 4 or 5 days later after it was due for them to pick up because they said that they could not grab the pot at its grabbing points which I find hard to believe but it was very chaotic. And when it came to giving some of my money back they thought they could give me bad service and keep all of my money. How arrogant.

I’ve seen pods sitting around in my neighborhood, and I needed storage, so I called PODS. I didn’t have any issues with them. I called them twice actually, and the second rep gave me more info. With the first rep, I would have made a mistake and ordered the wrong size. I went with the 12-foot pod, and it was clean and sturdy. With that, my supplies were protected and it worked out.

We had excellent customer service. PODS provided the function that we needed, and compared to a storage unit, one thing that I really appreciate is that the rent is stable, where my experience in a storage unit kind of place is they jack up the rates every three months in really exploitative ways. I knew about PODS because I had used them before in another state for same thing, temporary storage at a house. I needed storage units delivered to our home. I had two, one's been picked up, and we still have the second one. It was a complicated situation with a combination of both a renovation, so we needed to store our furniture outside of the construction zone, and also, I was receiving a shipment of things from our parents' estate. So, I needed two at the beginning, and then when I got through some of the sorting through of my parents' things, then we could condense down to one, and we still have that because the renovations are ongoing. We had cleared a space for the delivery. We have a parking pad in the back and I asked that they put it in a place so that we could still get things in and out of the garage, and they were really good about putting them in a way that it worked even though it meant it was partially on the grass, which was not ideal, but they were able to chalk up one little piece to make it level and accommodate our needs, so I was really appreciative.

Had a great experience with PODS. Everything worked out perfectly, from the pickup to the drop-off at the new location. The amount of time we kept the pod worked out to our benefit. The booking process was very easy. It was great. It was one pod. It was 8 by 16. Very excellent. The ease and the reliability of it were excellent.

We've used PODS before. I'd use them again. It was two different apartments that we combined. We had two 16-footers and one 8-footer. It was sturdy. Clean as a whistle. The first guy who came out gave me a little tutorial on how to pack it appropriately and stay out of trouble with things shifting. The guys were great, all of them.

Very prompt, easy to use. Used container to store furniture. Both drivers were careful when placing and picking up the container. Billing was easy and their customer service was helpful when I had questions about the process to have delivered and picked up.

I've used PODS in the past and decided to use them again to move. I booked the 16 x 20 pod online easily. It was exactly what I needed. The drivers were efficient and got it done exactly how it should have been.

The drivers from PODS were very nice guys. They were good and professional.

A friend told me about PODS, and I used it to remove some stuff. Everything went well. I just got the pod delivered in my driveway because I had my kitchen remodeled. I was very happy with the whole experience.

I had used PODS before for a short distance. This is for a longer distance, and it just works better for me that way. All the experiences I had with them were excellent.

We just need PODS for short-term storage. We had used it before. The booking process was good. It was thorough online, and the website was very user-friendly. I think I also called.

I didn't want people coming to my house. So I used PODS for moving, from Sacramento to Albuquerque, New Mexico. The driver put it right where I wanted it, and picked it up when we asked him to. The lady we dealt with was also wonderful.

I've used PODS before. I received an actual pod in my yard. I got one 16 foot, and I had it for two months. It did what it was supposed to do.

The drivers from PODS were very nice and patient. They waited till somebody came to the door. They work with me to put it exactly where I want it to be. Well, they just placed the pod and they didn't worry about how long I was keeping it.

Our home in Florida was infested with mold, so we had to remove all the furnishings in order for them to come do the mold remediation process. We needed a pod for storage for a week and a half and my wife made the arrangements with PODS. They came in right on time, it was efficient, and that's what we needed. There was no issue at all.

Everything was just perfect. I saw people all over town renting PODS, and I thought it would be the perfect solution to my problem at the time. I used it for storage, and it was wonderful. It was very easy to get set up with PODS and I appreciated customer service. The delivery driver was the same person who picked it up. The appointments were made, and the driver came through on the dates and the times he was supposed to. He was a very careful driver because the parking lot was a little bit congested and I was amazed that he was able to do what he did. He did a great job. And the ability to have PODS automatically bill me was the easiest part of my past six months.

There seems to be some mix up about this claim. It has been extremely frustrating that the claim is translated through several people instead of direct communication. If anything this has been a constant frustration with PODS customer service. In fact, when the first pick up date came the driver told me he was rescheduling for Saturday, a couple days later because it would make no difference. I did not request this and argued with him about possibly getting a charge for doing so and he insisted (in front of witnesses) that this would not be the case per the contract. His response was that they would never know and he already rescheduled it. Since you were closed for the Holiday I figured he knew what he was talking about. Of course then I was charged and I had to fight that.

My mattress and dining room table was damaged by water that must have leaked in from the bottom of the POD. They were NOT like that when I loaded the POD in FL. The mattress served as a dam to stop the water from going further in the container. My claim was DENIED by the insurance company. I am at a loss of what to do with these 2 damages. I am VERY upset and disappointed.

Everything started off OK with the exception of a driver who would not listen to reason and tried to do a 180 in the driveway causing some damage to the lawn and completely blackening the driveway I just had cleaned for the house sale. The next step was finding a home with 3 separate locations, Florida, Arizona and Texas, Rio Grande Valley. Well the price to Florida was reasonable since it was close to North Carolina. The house fell through in Florida, and we switched to Arizona. The Price went up a little and was still reasonable. We then decided on Texas and went house hunting and rented a condo to hunt. We paid the storage in North Carolina. The price to move to Texas was absurd. It went WAY up. I questioned the price and couldn't get a straight answer. I also couldn't understand some of the operators on the phone. English was the 2nd language.

**Review of PODS: A Frustrating Experience.** Our journey with PODS began in Long Island, New York, and it has been nothing short of a nightmare. We ordered a container to be delivered to our home, but soon discovered that obtaining a permit from the Town of Hempstead was far from straightforward. Despite being informed that we could place the container in the street as long as it was removed within 15 days, our initial experience with PODS was riddled with complications.

Packing and moving after 30 plus years was overwhelming and daunting. Deciding who to use was the easy part. We choose PODS for its efficient handling of the move part. The PODS were delivered on time and when we realized one was not enough for our vast belongings we made arrangements for an additional POD - no issue. We finally packed the PODS and they were taken locally to a warehouse. Luckily it was accessible so we could add to the POD. Our new house was not ready due to numerous hurricanes but again not an issue. When the PODS were finally delivered we did not have any damages, the process was easy and effortless. I would recommend PODS to everyone planning a move. All information, cost of POD delivery, travel costs were explained in advance with no surprises. Packing and unpacking were completed by a separate company they provided for us that did a great job.

PODS is a great way to contain your household items when transferring from one home to another and not having a very definite closing date when purchasing another home. Their staff are all helpful, and allowed me to change dates on delivery and pick up throughout my move. If you use your pod for 30 days or less, there's no extra charges and they actually give you a 3 day grace period beyond the 30 days before charging 1/2 month rental. Up until 14 days (17 days really) before a month is charged. The containers are ample in size I rented a 16'. I only needed a small closed trailer after loading pod for items not allowed in the pod, and that cost was minimal too. Though I used another company for the trailer. I will definitely use pods again if I move again. Thank you PODS for having this simple and easy to use service. It really took a lot of stress away knowing my items were secure, safe, and easily scheduled to move.

Happy from the start using pods, was actually able to call & talk to someone quickly from the USA. Who was friendly & patient, so refreshing. And next, as were ALL the drivers. My God, what a goood experience. We told all our families & friends. Note I'm a retired business owner of 24/7 franchise business. And was successful by giving such service.

During my recent interaction, I was truly impressed by the exceptional customer service I received. From the moment I reached out for assistance, the representatives demonstrated a remarkable level of attentiveness and were genuinely eager to help. They listened carefully to my inquiries and provided thorough, thoughtful answers that addressed all my concerns. Equally noteworthy was the delivery process. It was flawlessly executed, with my order arriving precisely when promised. I appreciated the timely updates I received along the way, which kept me informed about the status of my delivery. The entire experience was seamless and exceeded my expectations, making it clear that customer satisfaction is a top priority for this company.

Everything went well until the end. They tried to deliver another POD at the location I left. If I hadn't noticed the email, another POD would have been sitting at my old location, I don't know how long.... I moved out of state and wasn't going back. 2.5 months later they are trying to charge my credit card again. I had to call my CC and put a stop payment on the merchant/POD.

We recently moved cross country and knew we wouldn't start house hunting until we arrived, so we thought we would try PODS since they could hold all of our items until we purchased a house on the other side. We had a lot of issues with the move, including having to change the date, getting hit by 2 Hurricanes in the 2 weeks before we left, having issues with our credit card not wanting to release payment because of security concerns, and getting the furniture in pretty last minute once we moved in.

I used PODS twice. The first time I moved from Visalia, CA to Oahu Hawaii. They were absolutely wonderful, and really did an amazing job. None of my stuff got broken, and the price was great considering how far I was moving. The customer service was absolutely stellar, and every question I asked was answered with total professionalism. Most amazingly, a real live person actually comes to the phone instead of having to deal with a freaking robot computer call menu. A couple years later, I moved from Hawaii to Indiana. Of course I called PODS. Once again, they did an amazing job and all my stuff made it without getting broken or lost or anything bad. The people who work there (phone lines as well as delivery truck people) are very nice, timely and considerate. I hope I don’t have to move again anytime soon, but if I do I will definitely call PODS. They totally rock!

Excellent experience. Were on time, friendly, helpful, always flexible, great customer service. Prices reasonable. Worked for our timeline and amount of household items we needed to move. It was a very good experience overall. We are happy we chose Pods. It worked well for us with our situation on not having a new home when we moved.

We moved from Cape Cod, MA to Hilton Head Island, SC. We rented a 16 foot POD. The POD we used was stored for us in Georgia until we found a place to live. This company was so accommodating, professional, and reasonably priced. We looked at two other moving companies and PODS beat their prices. Everything in the POD arrived damage free to SC. We highly recommend PODS for all your moving needs.

Very well run company with great customer interface. They are reliable and do what they say. Everyone from the sales team, customer service and delivery folks were on time and knew what they were doing. We had one issue with an oil leak on the driveway from the pod mover. They got on the claim and we worked out a good solution.

Moving has got to be # 1 in stressful events. We are so thankful we chose to use PODS this time around. We had used every type of moving before - large professional, national movers to U-Haul, and those were exhausting and disappointing to say the least. We were ready to try Pods & would use them again in a heartbeat. They were reasonably priced and we used their recommendation that (1) 16’ foot storage Pod was about 1,000 sq. feet of our interior of our home. So we used (2). Truthfully could have used a third smaller one for not having thought about the garage contents and outdoor furniture.

This was the second time using Pods for a move and was a great experience for me again. The pod allows me to handle my move by myself and at my convenience. The 2 drivers were amazing in their skills with maneuvering the pod!!! I have already recommended Pods to several of my friends who, like me are do it yourself kinds of people.

I would highly recommend PODS for any move. I sold my house in NC and used PODS to move my belongings from NC to VA. It took me 4 months to find a home in VA and have PODS deliver my belongings to my new home. Both the pickup in NC and the delivery in VA went very well. The drivers were polite and professional. All my belongings were delivered on time and in excellent condition.

I had a few issues with moving into a new condo. They were not allowing the POD to stay on the premises so there were a few changes to delivery date and the way the POD was delivered (truck stayed with POD until items were removed). Your customer service people were fantastic, so empathic and assisted me to look at my options making my experience less stressful than it would have been. Overall great experience.

After researching many companies and reading thousands of reviews we decided on PODS for our move. We moved from NJ to FL. PODS was a great choice. Fair price, no hassle, no rushing to fill the POD. Everything arrived safe and in a timely manner. Definitely recommend them for your move. The customer service agents are able to answer all your questions and are pleasant to speak to.

From ordering the PODS to pickup, it was so easy. The staff was helpful. The drivers who delivered and picked up were professional and efficient. The PODS was clean, the perfect size for my project. Would definitely recommend to others and use myself in the future. Great value for the service.

Best decision made to stage home for sale and still have access to items stored for moving out of town. It was a bit costly but sometimes you have to pay for convenience. I had container in front yard right up until closing of home, roughly 3 months. Container was then delivered to new home within days.

I had tried to contract with a competitor, as their prices were more competitive, however the web-site was so confusing and difficult. They apologized for the technical issues. PODS was easy from beginning to end! The web-site is simple at every step. Their staff was friendly and informative. I highly recommend their services.

Everything about PODS was outstanding, The communications from day one was timely and accurate. I got quick service when I had to change my initial order and everyone I dealt with, to include the individuals on the phone, were fantastic. Of note was the 5 star, over the top service and professionalism of the delivery driver, Uncle (Mark) who delivered and picked up our containers here in Blanco. He called and coordinated every delivery to our new home as it was important because I was staying over 1 hour away. He arrived on time, every time, and worked with me to place the PODs in the perfect place to facilitate access into the home for the contractors and inspectors. He had long days each time he worked with me as it entailed 3 separate trips each day, with each trip over an 1 hour each way. He still took the time to talk with me and provide information. What a true professional.

All of my experiences with both drivers and customer service on the phone were very pleasant. They were all very nice and knowledgeable. I wish the rental was a bit cheaper, but their rates are around the same as their competitors. I will definitely be recommending Pods to my friends and family.

Crooks. Trying to charge me for a move in Florida when I had sold that property and moved to New Jersey in Jan, 2024. But claim they did the pod delivery in Dec, 2024, about 11 months after I was gone and new owners were living there. Absolute FRAUD.

I’M GUTTED! 😭😭. This is what the inside of the POD looked like when it came back from pods moving in storage to my home. PODS Moving & Storage. There was not one item in the pod that wasn’t completely infested with rat or mouse feces and urine. There were multiple nests that destroyed family items that will never be replaced. Some of you know that my husband passed away in April 2024. When I had the pod returned to me in October, I literally closed it and couldn’t open it again for months. So many irreplaceable items destroyed. More than half of the pod contents went to the dump. Not knowing how dangerous inhaling dust from mouse feces was, I was literally sick for a month with a cough and flu-like symptoms I couldn’t get rid of.

We moved from California to Arizona, and PODS was the best solution for our move. I gave them the dates to drop the pods off, and then when to pick them up, and they worked with those dates. When we moved for the transfer to Arizona, they dropped them off on the day we had prescheduled. They were very easy to work with and very accommodating.

My house was damaged because of Hurricane Helene, and I needed temporary storage for some of my belongings. It was very easy dealing with PODS, both with booking and delivery. They were very professional and polite. I used the storage for two months. My dad did a lot of the setup for me. My dad and I had no issues with them.

who dropped off and picked up the pod were professional.

We I had a previous experience with PODS before. Recently, I purchased a 16-foot pod to load all my daughter's things. The pod's size was perfect for all of her belongings and it was in a great condition. We had the pod delivered from Arizona to Tennessee. They dropped it off and unloaded the items when we got there. After that, they picked the pod up.

I had an excellent experience with PODS. Everything was perfect, from pick-up to delivery. I’d recommend them to everyone. We moved from Hawaii to Texas. We booked online and I spoke with a representative on the phone. We requested the large container, and it’s perfect.

We used PODS for moving twice, once in January of last year and again in December. The first time, we chose them because of their marketing. The second time was because we were pleased with the service. On both occasions, we booked online and over the phone, and their online services were easy to use. Their representatives were expedient.

I purchased the largest container from PODS and they sent it to the house. We loaded it up and they sent it to another state. When it arrived, we unloaded it and they picked it up. The driver gave me a call before they came out. When they got to the place, they shook my hand and explained what they were going to do. Everything was a fair price and the customer service was easy to use. Everybody I interacted with was great. I would recommend PODS.

The cost and a friend’s good experience made me decide to use PODS. I booked over the phone, and they were very nice and professional. It seemed pretty easy. Both PODS arrived clean. One was new and plastic, and the other was older and wooden, but that didn’t bother me.

I needed both moving and storage services, and at that time I saw an advertisement for PODS. I thought, “Well, it might be something that I can use.” So I called and they gave me all the information. The price was in line and I didn’t need a moving van. What I needed was a container that would be shipped out to where I needed it stored. When I needed it to be unloaded, I could call and set up a date, and the date was never a question for dropping off or picking up. I decided that PODS was the company I wanted to go with.

I have seen a few of my neighbors have PODS in their yards, so I just called and booked with them. The process was simple. I called and did everything over the phone. The employees that I talked to were really nice. I got the biggest one that they had. I thought it was big enough, but it actually wasn’t, so I had to get another one of the same size, which was 16 feet.

PODS was great to work with and was a really convenient service. I used them for both storage and moving services. They moved the pod from one location to another.

I used PODS because I couldn’t find anybody else. And nobody goes out where we live. And booking the pod was easy. And the pod was delivered on time and in good condition. And everything with it was perfectly fine, such as the driver and the condition of the pod.

I needed a PODS container because we had some water damage, and we had to replace our wood floor in our living and dining area. So, I rented a 16-foot pod so that we could put our furniture in it while they were working and replacing the floor.

PODS were the only company that could service my area, and there was a coupon, so I chose them. Everybody was very helpful. From the time I ordered the pod, the people I spoke with were wonderful.

PODS is a good business. They stand behind everything they say they do. I used it for moving and storage, then delivering it to my new home and I had no issues with pick-up and delivery. They had it for over a year and last summer, I had to get a couple items out, and they were very good about setting that up for me. My daughter and my son-in-law used them three years ago, and that's where I got the idea from.

I used PODS because I didn't know exactly when I was going to move, and I could slowly load up the container. I booked over the phone, and they were amazing. They were kind, courteous, polite, and flexible. I feel like I got a discount in the beginning for something, so I thought they were reasonably priced. When the pod arrived, it seemed pretty clean.

Read fine print and call them several times because you do not get the full story and accounting and will end up spending way more than you thought. I would recommend research other services before choosing these guys.

The first time I used PODS, it was long distance from New York City to Detroit, and that went so smoothly, so I used them for this short move this time and it was excellent. Everything was easy to do online, the price was reasonable and the drivers were great.

I needed moving services, so I just started googling companies and came across PODS and their website. I spoke to representatives from the start to set it up. I used three 16-foot PODS, and it was enough for what I had planned.

I used PODS for storage and reserved a 16-foot pod. The reason I went with PODS was their availability, the ease of making it on the date that I needed, and the price. But the price could have been a little cheaper.

I have no complaints and only attributes for PODS. I used it for moving and storage too because it was stored for a few days. Everything was excellent. I don't have one bad word to say about PODS. The original delivery was by a young lady that was fabulous. She was very cooperative and did exactly what I thought should be done because it's what I had needed to have done as far as placement goes, and continual communication with the company. Just was a wonderful experience.

We were renovating our home and needed to move things out, so we used a pod in the driveway to hold our belongings while we did the reno. I ended up choosing PODS because I googled it and saw that they were having a deal where you got the first two months at a cheaper rate.

PODS is a fabulous service. I saw various containers around the city, and I wanted to try it out, use it for storage. I booked a pod online and the website was very user-friendly. The driver who dropped off the pod was friendly and the pod came in very clean and in excellent condition.

I had a great experience with PODS, and I had a great experience with our pod. I first saw them through an ad on television, and it looked really cool how they load and unload it. And I thought it’s cheaper in the long run and more efficient.

Overall, I had an excellent experience with PODS. The delivery to my home in NM was on time, as promised. Unit was clean. The drop off in MA was as scheduled. The final pickup was uneventful. The pricing was as scheduled except for an unexpected charge because I had the unit picked up in NM a day later than originally scheduled. Had great experience with the call center folks. They were all very helpful and accommodating.. Only minor complaint was the number of emails I received. Too many. Overall, an excellent experience with PODS.

PODS were very efficient and followed time perfectly. They handled the PODS with utmost respect and did NO damage to my property. They put the PODS exactly where I wanted them and picked them up at the exact time I requested. My property arrived undamaged. They did a GREAT JOB!

Everything about this experience was topnotch. The pricing was clear and accurate. There were no surprises along the way, the written quote I received was the price I paid. All of the pickup and drop times were kept. I was comfortable dealing with all of the PODS staff. Great experience, would definitely recommend to anyone.

I was downsizing AND moving into our family home to care for a family member. My place before was much larger and I had to move into our family a hurry. I used the POD to give me time to sort through my stuff when it came, to cull through the stuff already there, and to stage for donation the stuff I decided I could not use. Keeping the POD for two months allowed me to do this gradually, without becoming overwhelmed by clutter and boxes (since I am caring for an invalid, as well). What a blessing! The POD was clean, airtight and waterproof, and the outside looked sparkling and brand new. The driver was careful, knowledgeable, and experienced—both in delivery and with the pickup. The phone personnel very kind, efficient, and prompt. I heartily recommend them; (I have received no payment or incentive for this. My incentive is their great service!)

Pick up times punctual and drivers very courteous and helpful with their suggestions. I would be very willing to endorse PODS for moving and storage. The moving company they recommend also on time and fulfilled the terms of the contract to my satisfaction. The task of moving was made much easier utilizing Pods.

The service was great. I had a couple of hiccups that was not pertaining to POD doing. They were on time or little to on time to pick up and or delivery the POD to its location scheduled which was good. Thank you for your services. It was greatly appreciated. I would recommend PODS to anyone who decided to move long distance.

We've used your service three times for remodels. Every time it's a great experience with the set up, delivery and pickup smooth as silk. Satisfied customers. Would use it again whenever the occasion arises.

Delivery was timely & the driver was good. He called to let me know when he was heading my way. It was a challenge to place the pod in the space but he maneuvered things expertly. Very pleased with the pod. Bonus to me were the rods on both sides of the pod providing loads of space for hanging clothes.

I had a great experience using PODS. From the time I made the initial call, to book delivery, until they picked up the pod. Each person from the office to the driver's were very nice and professional. I would give them a 10+ . Would not think of using another company.

I have had a good experience with PODS, in the past I’ve used them to move 3 containers from New Jersey to South Carolina, the recent container moved here, they stored them for me for two months as our new home wasn’t ready. They certainly took the stress away from me when I knew I didn’t have to worry about my furniture and belongings. The people in the office and their drivers are very professional and pleasant to talk to!! I highly recommend PODS!!!

We cleaned out my mother’s house after her death and they transported the POD to my house 4 hours away. We had to POD for an overall 28 days. Every step was excellent, and the price could not be beat! Great customer service as well! I would recommend PODS to anyone wanting a stress free move or storage!

PODS is an excellent company with a great set of services. Their people are well trained and highly competent. They guided me through the process and selection of products and partners. Their online portal was effective, secure and reliable. I would highly recommend PODS to anyone looking to moving services, across town, or across the country.

I had a good experience with PODS. They delivered the empty POD to California on time and put it where we asked, they picked up with no issues, even with no one there and then delivered in Colorado on time and placed where I asked, and again picked up the empty with no problems.

Online booking was easy and support was available for necessary changes. Arrived on time both for delivery and pickup. I'm hoping that the shrub the pickup guy drove over will survive come spring. It's been growing there for 20 years. It would be a shame to lose it.

Working with the PODS staff was the best experience ever. All information was accurate- they have the best process and procedures in place. Every delivery was on time with text messages for arrival. I would highly recommend them and if I wasn’t retired, I would apply for a job as that was how impressed I was!

The driver on 10/31 to this address was absolutely great. He parked the POD, then it rained a lot with the drain backing up. The POD was in the water. On a Saturday afternoon, he came back and worked with me to get the POD elevated and safely out of the water. Time was critical and he is to be highly thanked and commended. Excellent service in OR and in NY.