AmeriSafe Van Lines Reviews
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About AmeriSafe Van Lines
AmeriSafe Van Lines is a family-owned and operated company with over 40 years of combined experience in the moving industry. It offers full-service moving solutions including packing, storage and a wide range of moving supplies. AmeriSafe also transports specialty items, like grand pianos. The team provides free, no-obligation quotes and works to ensure you get the best value for your move.
- Auto transport services
- International and long-distance moves
- Instant, accurate quotes
- Packing, unpacking and secure storage solutions
- No in-home estimates currently offered
- Local moves may be priced higher than competitors
AmeriSafe Van Lines Reviews
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Reviewed Sept. 9, 2024
Having acquired the services of this company, Amerisafe, was the best decision I could have made. They were very careful with the objects, and kind, and the experience was incredible, the journey from Kansas to Colorado was very comfortable, 100% recommended for moving, with the confidence that the company provides.
Reviewed Sept. 8, 2024
They were amazing, had great attitudes, and explained everything very well!! Great team!! I would definitely recommend to all my friends! They were very nice to my dogs and gentle with my furniture!!! Daniel explained my estimate to me very well and went through my quote in thorough detail. I did not even need to call customer service because of how knowledgeable the team was on everything.
Reviewed Sept. 7, 2024
I did my move with Cobra and, Amerisafe send it us. This move been weren't be easy for us without their help. Thanks Amerisafe and Cobra to help me out with my move. They really took care about my stuff. Highly recommended. Thanks again guys.
Reviewed Sept. 7, 2024
This is not a real moving company; it's a broker company. Please, please stay away from them. They called me, and the representative convinced me to pay a deposit based on a very low estimate of 900 cubic feet, with a total charge of over $5,200. When it came time to load my items, they sent a different company—Best Quality Movers. This company re-estimated and determined I needed 1,400 cubic feet. When I called to address the issue, they told me there was nothing they could do and I had to pay the additional $2,000. They never refunded the difference.
Unfortunately, I had no choice but to pay the extra $2,000 because I didn’t have time to find a reliable moving company. To make matters worse, when Best Quality Movers delivered my items, the majority of them were broken, resulting in a total loss of over $4,000. When I reported the damage, they sent me to a HelpDesk, and after more than three months, they compensated me with just $125. It was the worst experience, and I absolutely do not recommend them.
Reviewed Sept. 6, 2024
These guys are a scam. They broke two TVs cost 7.5 K dollar and they run away from claiming insurance Bring us any information in general. They have multiple answers For any question you have. It doesn’t matter who’s packed. There is no insurance because they don’t want to. They like only to get paid and then don’t like to take responsibility for their job Or contractors because they don’t have workers. No one in this office knows who is the owner or who should I contact in case my stuff got broken. Don’t pay them a penny, you’re going to regret. I’m talking about the TVs only. I don’t start talking about the table, the minibar and my sound bars. They also always promise you everything so you can hang up because they need to keep scam other people.
Reviewed Sept. 6, 2024
The actual movers were great. AmeriSafe ripped us off. Gave a completely inaccurate estimate and I was supposed to receive a call back from a supervisor but never got a call. If we weren’t on a deadline to move I would’ve told them to kick rocks. Avoid using at all costs unless you wanna get ripped off.
Reviewed Sept. 5, 2024
Long-distance and interstate moving can be confusing and stressful, but I was fortunate to have outstanding customer care from Geovany. He went above and beyond to partner with me on my move and to ensure that all my questions and concerns were addressed competently and timely.
Reviewed Sept. 5, 2024
Great company to work with, Our experience with AmeriSafe moving services was nothing short of exceptional. From the initial quote up to the final delivery of our belongings, their service was top-notch. Price was competitive with the other companies. Customer service was outstanding throughout the entire process. The moving crew was friendly, responsive and always willing to go the extra mile to ensure that we were satisfied with the service provided. They made our long distance move a stress-free experience, highly recommended.
Reviewed Sept. 5, 2024
Awful deceptive crooks. They made our cross country move a total nightmare. Stay away! They showed up over a day late & took forever then charged way over the estimate & took weeks to deliver our property when they told us it would be much sooner. They over promise & under deliver.
Reviewed Sept. 3, 2024
My mother in law is moving from New Jersey to North Carolina and we reached out to several movers for quotes and their expert advice. After speaking with several companies we settled on Ameri Safe who had a reasonable quote and some great advice. They contacted us several times prior to the move to check on things and to make sure we were ready. On the day of the move, the movers were prompt and during the walk through realized that there was more than we thought. We worked through the differences and they were excellent through the pack out process.
Updated review: Sept. 9, 2024
The company reached out and offered a financial settlement which we agreed upon.
Original Review: Sept. 3, 2024
Updated on 10/07/2024: Horrible company and terrible moving experience. Made a financial offer for me to change my review. Then they never paid the settlement. And now they’re nowhere to be found. I just today realized something else that they lost in my move last December. It never ends.
Original Review: I have moved several times in my 84 years. From the first time as newly weds when we fit all our early belongings in our car, to many years later with a household of five and enough belongings to fill a large moving van. This last move was somewhere in the middle and it was a nightmare. All I can advise is that no one should do business with this company.
They farm your job out to fly-by-night moving companies that take your money and are never heard from again after they move your belongings. They broke things, lost things and refused to accept any phone calls or responsibility. They were literally in the wind. I am still discovering things that went missing. As far as I can tell, they lost 3 boxes. They also broke and otherwise damaged items which they have never acknowledged. They don’t usually answer their phone. The one time someone (accidentally, I’m sure) answered the phone they took my information, promised to call me back then they hung up. I never heard from them again. NEVER HIRE AMERISAFE.
Reviewed Sept. 2, 2024
This is my first time moving long distance after living in CT for over 65 years. I was looking for a reputable moving company and I found AmeriSafe Moving services, I am very happy that I found them. They explained everything to me and they promised me that everything will go fine. They were total right, movers came on time did the walkthrough and noticed that we have additional items and packing materials but they worked with me and gave me a great price. I am so grateful to have this great company and excellent movers, very professional and efficient. I will definitely recommend AmeriSafe to anyone looking for a great company ❤️❤️.
Reviewed Sept. 2, 2024
Avoid AmeriSafe Moving Services at all costs. Sam **, their dishonest representative, will lure you in with a low quote, repeatedly assuring you that it's all-inclusive with no hidden fees. No matter how many times you ask, they’ll insist there are no extra charges. But when the movers arrive—often just a day before your move—you’ll be blindsided by a surprise "binding fee," which is simply their commission, pocketed under the guise of a down payment. This fee is never disclosed in any paperwork or contracts until it’s too late, leaving you with no choice but to pay under duress.
Despite packing most of our items ourselves, our final bill skyrocketed from $7,800 to $15,000. They even blocked access to our original documents, but I have text messages proving Sam is a bald-faced liar, confirming in writing that the $7,800 was supposed to be all-inclusive. Yet, the movers presented new documents and charges we never agreed to. AmeriSafe has perfected the art of exploiting people during one of the most stressful times in their lives. Don’t fall victim to their deceit. Avoid this company at all cost. I work for one of the biggest Law Firms and Ca. They will be hearing from me for sure. *See the text messages from Sam **...
Reviewed Sept. 1, 2024
First time moving cross country and reach out to Amerisafe Moving Services to help us. They were very quick in responding to our inquiry, Jimmy was good in helping us get all set up. Movers arrived on time for pickup. Upon arrival they started the process of emptying out both units. They were very meticulous ensuring our items and furniture will arrive damage free. They going to make sure we get it on time in FL as we going to be there only for couple of days. Highly recommend AmeriSafe to anyone. 10/10.
Reviewed Aug. 31, 2024
I reach out to AmeriSafe to move us from state to state. Things got very miscommunicated with the moving dates and the inventory but the movers were able to accommodate us to the best of their abilities which we really appreciate it because moving is never fun but those guys did it right. They were able to wrapped and load very efficiently and carefully. Thank you AmeriSafe to send us a great company!!
Reviewed Aug. 31, 2024
I was a bit concerned from the beginning, but they alleviated my worries by performing their very best service. The pickup and delivery personnel are absolutely outstanding, kind, and very courteous. If you’re looking for hardworking professionals who will deliver your goods safely, I can’t recommend them highly enough. I’m incredibly impressed—thank you so much for providing such superior service.
Reviewed Aug. 31, 2024
Great experience with the moving team. Smooth experience, they helped with all the boxes and even the things which were additional were accommodated very easily. Excellent explanations for the entire process and they worked with us on price. The time it will take to get to our destination is pretty quick as well including the extra stop in the middle to pick up some things. Would recommend AmeriSafe for the next move!
Reviewed Aug. 30, 2024
We recently used Amerisafe for cross country move from NJ to Michigan and couldn’t be happier with their service. From beginning to end the entire process was seamless and stress free thanks to their professionalism & attention to detail. Veronica at customer service was great and our salesman Lio did good job giving us accurate quote. Overall we highly recommend AmeriSafe to anyone looking for great company for their long distance move. ❤️❤️
Reviewed Aug. 29, 2024
After 20 years living in beautiful Morristown, NJ we decided to move to Bogart, GA. We contacted AmeriSafe to find us the movers for what we believe will be are forever home. 20 years of memories furniture, dishes and our dog were cared for by the movers Amex. We are stunned by what we have accumulated and the gentle hands with which they are touching our things. We really appreciate the team who are working very hard to make our delivery date as we ask for. I would work with this companies anytime.
Reviewed Aug. 29, 2024
I want to start by saying that I never leave reviews (I have maybe left 1 before), but our moving experience was so terrible that I want others to be warned. My fiance and I recently hired Amerisafe to handle our move from North Carolina to Louisiana. My fiance and dad both spoke to the Amerisafe employee, Jimmy, (I'm honestly not sure what his job title is), and reported he was very nice and helpful. So we hired them and that's when things changed.
We had received an estimate, which was below our budget, and we wanted to add on for the movers to do the majority of the packing. The estimate was updated, but it was not clear what the cost breakdown was, despite us asking several times. I asked to be included on a call with Jimmy and his demeanor was dismissive and unhelpful. I really wanted to just get an idea if there was a chance we could go over our budget, but was made to feel like my questions were ridiculous. It's unclear if it's because we had already paid the deposit or if it's because I'm a woman.
Fast-forward to the moving day. This is when we found out that Amerisafe contracts actual moving companies because Exceptional Moving is the company that showed up. They tell us that they will be at the house at 9 (confirmed the night before). They don't show up until 3:30 PM. The boss, Eddie, hired 2 young men to help with the move since he was going to be arriving so much later than originally stated. His communication must have been as poor with these workers as it was with us, because they were also upset about the delay.
Apparently the workers were on the verge of quitting as soon as the truck showed up, but instead Eddie fired them. I would have been understanding if the workers quit but to fire workers when you are already hours behind is a hot-headed and nonsense way to manage business. So now we have 2 men to pack our entire house. Thankfully we had been packing ourselves and ended up packing at least half, if not the majority of the house, ourselves.
The men work until about 10:30 that night and then leave and say they will finish up in the morning. They say that they will be at the house at 7-8, they arrived at around 9:30. When they finish packing, Eddie comes in and tells us we've gone over the estimated cubic feet. He tells us we owe an additional $600+. We try to explain respectfully that the moving experience has not been positive up to this point. Eddie gets defensive at this, gaslighting us and telling us that he's a fair man but that we have to pay. He allowed us to pay "what we could," and we settled on $300. Obviously we had to pay as all of our things were on the truck and he is the one moving our things cross-country.
The whole thing felt like a shakedown. We pay and they get on the road at around 2:30 PM. Initially, we had expected our things to be packed and to be on the road early the next morning. Because they finished late, we decided to stay until the next morning (in an empty house) since we would be driving 11 hours in our own cars and unable to stop since we had our large dog.
I will say that the rest of the move was better. Our things arrived 2 days later. The truck arrived on time. The only negative thing I have to say is that the glass of a large antique picture had broken and the picture was damaged. I expected things to be damaged in the move, the problem was that the picture was placed inside so that the damage was concealed and no one disclosed it to us. When we reached out to Eddie about the damage, we did not get a reply. Damage otherwise was minimal, including some chips in an antique hope chest and a brick on the threshold broken by the moving dolly, but apparently nothing that would be covered by the insurance we purchased.
I called Jimmy a few weeks after the move to discuss our experience. I left him a message and allowed him up to 5 days to get back to me. When he didn't, I called again. It was immediately clear that he was not giving me his full attention as he was talking to people in the background. I asked if it was a good time to discuss the move or if we needed to schedule another time. He told me that he was able to talk. I explained the situation to him, stating that I wanted to discuss and give him a chance to explain things before I went to leave a review online.
After hearing everything, he tells me that I did not have a bad experience because the move did not take 2 weeks and multiple things were not broken. If this is Amerisafe's standards, that is very sad. In fact, I told him so and he told me that I must not have experience with movers. He told me that I must not have been too upset about the experience if I had waited several weeks to call. I obviously don't owe him any explanations but did say that I had other things going on in my life and that I was just getting the chance to call. He did say sorry that the movers were a little late (when in fact they delayed our move several days), however the apology was not sincere.
Jimmy was rude, unapologetic, and defensive the whole discussion. He repeatedly cut me off and spoke over me. In the end, he hung up on me when I asked him not to cut me off. Worst customer service I have ever experienced. I am not leaving the review "to get things off my chest and make myself feel better," as Jimmy suggested, but rather so that others do not hire this company.

Reviewed Aug. 29, 2024
I was a bit concerned from the beginning but, they alleviated my worries by performing their very best service and the pickup/delivery personnel are absolutely outstanding and kind and very courteous so if you're looking for an outstanding and kind and courteous hard working who will deliver your goods kindly and safely again, I can't recommend highly enough, I'm incredibly impressed, thank you so much for providing such a superior service.
Reviewed Aug. 28, 2024
We arranged for Amerisafe (a moving broker, which we were not told at first) to set up our move from Oklahoma to Colorado in April of this year. Initially, we were very pleased, as we were guaranteed a 26-foot truck for ourselves, one that would not be weighed but was part of a deal. We were able to specify exactly what days we wanted for pickup and delivery. Pickup in Oklahoma went smoothly (SDJ Movers) but on the day of delivery, the truck did not arrive. On calling the company, they apologized and said the truck would arrive the next day. Apparently the truck never left OK when it should have.
On arrival in Colorado, the driver and one other person showed up to unload the truck. During the transport, our dining room table, 3 years old and valued at $1000, fell off the truck ramp and split in half. In addition, a storage cabinet, full of items, never made it. Because of the type of truck we received, items were not individually tagged, so it was impossible to know what exactly was missing. We filed a claim, which we had been assured would take care of everything. When all was said and done, the company came back with a $70 offer. This was in May and we still have not received any compensation. We no longer want to deal with this problem. A word to the wise, never use a broker to set up a long move like this. Nothing is guaranteed and we are very disappointed as the whole process seemed like a win-win situation for us.
Reviewed Aug. 27, 2024
Tony and his associate provided exceptional service with both my loading and unloading. He pointed out damage on my furniture from a prior mover before packaging that I was unaware of. I was disappointed that my last movers hid their damage from me. Moving is stressful on a good day. Tony quickly removed my stress with his calming, reassuring words. I was beyond fortunate to have such attentive and considerate movers!

Reviewed Aug. 27, 2024
AmeriSafe is a broker so you don’t know who will be your mover. The original quote is not firm. We paid significantly more than quoted after everything was packed. The supplemental insurance from UMIS is a scam. You have to file within 7 days of delivery. I was verbally told I had 6 months to file. The mover they sent was Ocean Moving and Storage. They were the worst packers ever. We have items broken and damaged because there was no packing in the box. The photos attached are a small sample of how poorly our goods were packed. Save yourself the stress and tears - Get a firm fixed quote from a real mover. Don’t make my mistake.
Reviewed Aug. 27, 2024
Although this move has (so far) gone fairly smoothly, there are a few issues that we need to comment on: the pre-move inventory and estimate was rushed and very inaccurate. “Leo” really wanted to make the sale. One day prior to moving day both the inventory and cost had to be redone; it ended up costing us twice the original estimate. We would have not committed to you at the final price but 1 day prior to move our options were extremely limited.
Your estimate of transit time is likely wrong. You repeatedly stated “2 weeks “; the actual movers scoffed at this (“they always say that”) and told us it would be closer to 30 days. We were told twice (twice!!) that any unused boxes/packing materials would be credited back to us. After load out, the customer service rep declined to avail us with this. Honestly, if we ever move again it will likely not be arranged through you. The actual moving company (Cobra Vanlines) was quick, efficient, courteous, and professional. They are not the problem. Your brokerage and administration is the problem.
Reviewed Aug. 26, 2024
Updated on 09/07/2024: This is an update to a previous review. Our furniture was picked on August 4 and it is now September 7 and our furniture has still not been delivered. I keep getting the run around when I call. Been getting different days told to me for the last week and a half for our delivery date. If it wasn’t for me calling there would be zero communication. This company is very dishonest. They will tell you nothing but lies. I was told I would have my furniture in 4 days and here I am 30+ days from the day they picked up our furniture. They did offered me $1000 off my $25000 move price. Which is also $4200 more than my original bid. Stay clear this place is a joke!!!!
Original review: Do not use them. I would give zero stars if I could. They have a whole bait and switch approach. The estimate is nowhere close to what you'll be charged, mine had $5200 added and that was even after I told them we were leaving behind the washer, dryer and refrigerator. And they already have your stuff so you can't do anything but agree.
They showed up on our moving day at 5:30PM and were there until 2:00 AM. They were supposed to be at the house at 09:00 AM. It has now been 22 days since they have picked up our furniture and we keep getting the runaround on what day our stuff will leave to be delivered to our house. This move is costing us just under 30K and there has been zero communication with us on when our furniture will be delivered. To top this off my sales person Joseph ** at AmeriSafe told me since I was paying for a full truck it would get loaded and then go straight to Texas where we moved to. As soon as he received his deposit he was radio silence. Would not answer emails, text, calls, nothing! Stay away from this moving company. Absolutely terrible customer service and a bunch of dishonest people that work here.
Reviewed Aug. 26, 2024
Do not use this company!!! We set up an initial quote for an upcoming move, but did not have a specific move date. The sales staff informed us that the quoted price is locked in, but when we gave them the actual move date, they increased their rate and charged and extra $400+ charge. Since they changed the condition of the terms, we cancelled. They provided absolutely no services to me and refused to return my full refund of almost $1,500. It is a dishonest company. How can they justify keeping $1,500 for zero services rendered?
Reviewed Aug. 26, 2024
The professional moving crew that packed our belongings was led by Denys ** and they did a very good job. Nothing was lost or damaged when the truck was unloaded 650 miles away. Denys was very good at keeping us informed of progress during the 2-day packing/loading process. I would recommend AmeriSafe Moving Services and US Prime Moving Services after this great experience.
Reviewed Aug. 26, 2024
Don’t call AmeriSafe Moving because they are brokers, not a moving company. Andrew ** (may not be a real name) is a scammer because nothing is liable after leaving a big deposit. They hired two scamming movers, True Way and Home&Office who tried to trick me to charge as much as they can. A truck driver from True Way Demanded high tips, although it was the worst experience ever. I ended up filed a police report but I learned that they probably have numerous companies with different names. Don’t deal with this scammer for putting you in misery.
Reviewed Aug. 24, 2024
Moving from one state to another and they made it very safe and reasonable. We chose AneriSafe to help us with the move. Emmett was great helping to set everything up. Movers came early. They need to wait for me as I came on a flight. They did the walk through and notice that we needed more space. They worked with me to keep it affordable and I am very satisfied. In the situation I am right now moving is very stressful and those guys made it for me. Thank you so much. Highly recommended.
Reviewed Aug. 23, 2024
If I could give 10 stars I would. There were two crews, the crew that moved my furniture from CT and the crew that delivered it to Florida. Both crews went above and beyond to care for my things. Not a scratch on my furniture. All of the movers were pleasant and knowledgeable. I’ve moved a lot. This move was the most stress free ever.
Reviewed Aug. 23, 2024
I was looking to move out of state and AmeriSafe was on it and helpful right from the start. They were able to help pack up and ship my items to my new home and everyone was very kind and helpful - every step of that way. The turnaround time from pick up to drop off was only a week - which was also really nice.
Reviewed Aug. 22, 2024
I am relocating for my job from Newark, DE to Charlotte, NC and I reach out to AmeriSafe to help me with the move. Leo was my salesman, He was very professional from start to finish. He answered all my questions and explained to me about bulky fee. Originally I booked with a different company and when they came to my house they tripled my price. I told them to leave right away and then called AmeriSafe. Movers came right on time. Did the walked through and notice that we had extra packing on space but they didn't charge me and kept the price the same as the one AmeriSafe provided me. They were very professional and efficient. I feel very grateful and blessed that I choose this company. Highly recommend to everyone.
Updated review: Aug. 27, 2024
Customer support did reach out to me quickly and helped resolve most of the issues. I do like their responsiveness.
Original Review: Aug. 22, 2024
AmeriSafe picked up my partial load on either July 7th. They were efficient in loading the goods and seemingly wrapped things well. There was a small desk which they said they had to take apart and pack that. I gave them a target date to deliver on July 21. On August 6th, I was told that the furniture would likely arrive on the 14th or 15th. I then book return travel on the 17th. They missed that date and I had to travel leaving my wife to receive the furniture. The moving distance was 2016 miles which should have given a delivery date of between 8 and 21 days. The furniture was not delivered until August 20 which is 44 days after pickup. Two standing floor lamps were loss and not delivered. The desk was put together in some fashion but looks terrible. One box which was marked fragile because of glassware was crushed.
Reviewed Aug. 22, 2024
I was thoroughly impressed with AmeriSafe Moving Services during my interstate move. The communication was on point, and the customer service team kept me updated throughout. Kerry and his team showed up right on time, managed the same-day move effortlessly, and packed everything with great care. Their friendly and professional approach made the entire experience smooth and stress-free. I’m very grateful for their excellent service.
Reviewed Aug. 22, 2024
Very responsive admin team and office when I had questions. They were very helpful movers. They Did a great job wrapping. I had more stuff than planned so price went up but very professional. Movers were very careful and knew what they were doing. Helpful with storage plans too.
Reviewed Aug. 22, 2024
I am moving to Fernandina Beach, FL and needed moving services and I called AmeriSafe moving services to help us with the move. Everything was fine sale person was polite and help me to set it up. Originally when I got the estimate they gave me the quote and 10 days prior I called to update and price went up, that is the only think that I didn't understood. The movers change the window one time but they made it and did excellent service Wappingers everything. I am very impressed with Amex team. I am happy now that they here and get the job done. They made it right for us.
Reviewed Aug. 22, 2024
I was moving a distance of about 500 miles, and the first mover only took the furniture (and charged a small fortune for it). That left all of the boxes and small items, which we piled 4' high in the garage. Not wanting to deal with renting a truck and driving myself, I called AmeriSafe. They quoted me a fair price, and the moving truck showed up right on time. It only took an hour and a half to load the truck and do the paperwork. The crew were efficient and professional, and I was pleased to get everything loaded and get on the road in good time.
Reviewed Aug. 21, 2024
AmeriSafe Movers gave me a great time moving my things. The quote is accurate, with no hidden charges. The team was right on time and finished the job fast, while taking care of my things to avoid any damage. The packing was done with great care, and the customer service was great too, they were always available. The movers were polite and skilled, which made the whole process easy for me. I would advise anyone who needs a fast and easy move to use AmeriSafe Movers. I am very happy with their service.
Reviewed Aug. 21, 2024
Over 10k in damages, 25 days past the first delivery date and half of our items are still missing. Amerisafe keeps ignoring us and pushing any complaints off. They are a blood-sucking brokerage with no respect for their clients.
Reviewed Aug. 21, 2024
AmeriSafe was a pleasure to work with. Kevin's assistance with a problem we faced was invaluable, and the customer service throughout was exceptional. I would definitely choose AmeriSafe again for any future moves. The attention and care I received were truly outstanding.
Reviewed Aug. 21, 2024
I had an outstanding experience with AmeriSafe Moving Services. Their customer service was top-notch, and Kevin, in particular, was incredibly helpful in resolving an issue we encountered. The entire process was smooth, and I wouldn't hesitate to use their services again in the future. The level of customer care was superb.
Reviewed Aug. 21, 2024
Sales guy full of promises and assurances, multiple calls (diff person each time) validating info, giving same assurances.. Loading day all is fine till it wasn't. No call that day as promised with delivery time for next day. 6 days later after calling every day, being told each time will be called by end of day with a delivery date, a random call from a someone who won't give his name that he is on way driving overnight.. So I let my son (now alone since my return home was last week) meet a no name person with no communication from this broker? And now states moving it in alone? 1 person? Have to give him cash without seeing it is even all there? Already threatening to charge more for parking too far when not even there? Customer service line and supposed managers refuse to give any info.
Reviewed Aug. 21, 2024
After living in MD for over 17 year we decided to move to Milton, FL as we retired. We called AmeriSafe after finding online with good rating, through every step of promises was kept and we were very happy with the service. The movers called me 1 hour prior to arrival time, estimate on arrival was right on point. They started working and wrapped all the furniture and did a full pack service and what I really liked that their boxes has their name on it, very professional and organized. Henry and team were very friendly, efficient and helpful. I am happy that I choose Amerisafe and Amex to do our move. Will definitely recommend to anyone.
Reviewed Aug. 20, 2024
I had to move from IL to CA due to family situation. I look up for moving company and found AmeriSafe. They recommend me Cobra Van Lines. Gio and Juan showed up on time to pick up everything and then a week later its was send with tractor trail. We are so happy we found Amerisafe that found Cobra Van Lines. This guys are great. We are super happy with all the services.
Reviewed Aug. 20, 2024
$756 added to my fees by the pickup/delivery company that AmeriSafe Moving contracted for my move. I contacted both your company and the pickup/delivery regarding my overcharge. The other company reviewed my situation immediately and refunded $300 to my credit card. I heard nothing from AmeriSafe until today when a customer service representative called to ask about my experience. I told her the same as above… overcharged $756 from your original bill. She offered $200 upfront if I would sign a disclosure OR she could reach out to Management and see if they would refund more. I asked for Management review. Right… she called back and said the offer was now $100. Would you be satisfied with less offer from Management?... I. Am. Not. A. Happy. Customer!…
Reviewed Aug. 19, 2024
Booked through Amerisafe. Process was fast and easy. Crew workers came right on time and ready to work. They are very professional. Everything was handled with care. All staff were friendly and willing to help and pack everything with care. Thank you Amex and Amerisafe. If we ever had to move again we would and will definitely recommend to friends and family.
Reviewed Aug. 19, 2024
Interstate move - I reached out to Amerisafe. Very timely communication. Customer service were good. They called me to give me an update on the time of my move. Amex moving crew showed up exactly on time. Accommodated same day move. Very careful and efficient packing. Super friendly. Kendry and team were awesome and made the moving process painless.
Reviewed Aug. 18, 2024
Great experience with Imad, always responsive and hard working. It was a heavy move during this heat, but they stood up to the challenge. Highly recommend Imad and his team. Would definitely use them again, hopefully I don’t have to but you never know.
Reviewed Aug. 18, 2024
Amerisafe was wonderful to work with. Excellent customer service. We worked with Kevin and he was very helpful with an issue we had. I would definitely use them again in the future. The customer service I received was superb.
Reviewed Aug. 17, 2024
I called Amerisafe to help me with my move to AZ after living in Binghamton for 52 years. Experience was good with Chris and Conner. Movers came right on time, they called me 30 minutes prior to arrival. They did an amazing job, efficient, professional and pleasant. We had more items and also more packing and they helped with the price that I am so happy. My son will be moving to Arizona also and we definitely use Amerisafe so they can send us AMEX as they explained me that if we want to rebook we must call Amerisafe. Thank you so much.
Reviewed Aug. 17, 2024
Ivan with his team did a great job, they were awesome. They made sure everything on its places as I asked to do it. On of our sofa gave them some hard time but they took the door of and made sure it went through the kitchen. So now it's on its place and I am happy about it.
Reviewed Aug. 16, 2024
This company did not make it clear that they are brokers, not the actual moving company. They sent out an unrecognized, and unprofessional moving company which was a day late, and separated belongings in different trucks/moving companies. The insurance purchased is almost nonuseable since the small details in the contract make it so you can’t claim, and are limited grossly per item. Total fraud. They demand cash/check, so that you have no recourse, and hold your belongings hostage once they have unsafely loaded your belongings. Run from this company.
Reviewed Aug. 15, 2024
I am moving from Clifon, NJ to Davenport, FL after living in NJ for 50 years. I hired AmeriSafe moving services to help me with this move.. I was very nervous in the beginning as this is my first long distance move but I am so thrilled with their services. The honored the date I wanted and packed 3 fragile for no charge.. No hidden fee. AMEX movers are so professional, kind and friendly. Wrapped everything like it was their own furniture. This was definitely smooth and very satisfied. Thank you so much Amerisafe and Amex.
Reviewed Aug. 14, 2024
Very helpful. Glad they were here. The move from Maryland to Ohio was a long one. We chose not to use the storage but they accommodated us to deliver to another facility. The movers were respectful. They wrapped all furniture. Excellent movers and professional. Thank you very much America’s and AMEX the best.
Reviewed Aug. 14, 2024
I had such a positive experience with my We the Best crew on packing and loading all of my possessions in order to transport them from Nebraska to SC. After 30 some years of accumulating ‘stuff’, not once during the time that Dan and his fellow worker (I apologize that I did not write down that young man’s name) were packing and loading from 9:15 – 2:45 did they ever make me feel anything but positive about what they needed to do! If they had a question, they asked and when I asked a question, they answered and made me feel like they were available for whatever I needed to get my possessions where they need to be. I also appreciate Kate for sharing with me all of the moving information/schedule/process. Kate also was available at any time for me to call or text her with any questions. I would recommend We the Best for anyone’s packing and loading needs either locally or across the country! The crew that I worked with ROCK!!!
Reviewed Aug. 14, 2024
We moved from NY to PA with AmeriSafe. Service was excellent from start to finish. They picked up everything yesterday and today I am receiving my items (400 miles). They accommodate next day delivery as per my request and I am thrilled to have used them. Professional, efficient and pleasant. If you are looking for long distance move please go with Amerisafe you not going to regret it. AMEX was our carrier. Outstanding service. Thank you so much for everything.
Reviewed Aug. 12, 2024
If I could give this company zero stars I would. The majority of our items were damaged or lost! The icing in the cake - to get money back for our items they want a signed statement saying we will not talk poorly of them.
Reviewed Aug. 12, 2024
I called him just to see if I could get a quote from them and they kept pounding me. Darren was one of the people and so I thought you know I'll give him a try and all I got was to run around. I could never get back in touch with Darren. I kept getting this bad and then I had a cobra Van lines contact me and pick up my stuff and I still haven't seen my stuff. It's been over a week now and it's only 1600 miles and so where is my stuff. Can't get ahold of anybody to get a any type of update as to where everything is. They were shoddy at picking my stuff up and they didn't do a good job. I would never ever recommend this company.
Reviewed Aug. 12, 2024
I am extremely happy I found this company AmeriSafe moving services. We moving from Bronx, Nay to Bethel Park, PA. I had called a few other companies and they weren’t willing to do the things I needed done. The entire team from the customer service reps to the movers themselves, demonstrated a high level of professionalism and genuine care throughout the entire process. I am writing this review while they are working as I am so happy to see the work. We have so many items, that it not on the papers but they helping me and I wanted to get my items tomorrow (nest day) in PA 350 miles and they going to do it for me. I am blessed to have this experience as there is so much bad stories in this moving industry. Highly recommended.
Reviewed Aug. 12, 2024
As a native New Yorker of 60 years recently retired I decided to move to Florida and choose to work with AmeriSafe. After checking their ConsumerAffairs website we were feeling comfortable. Movers came very early packed everything, they were very professional, efficient and prompt. Javier and team were just amazing. They took the stress away from me and made moving process painless. Thank you for both Ameri safe and AMEX. Highly recommended. ❤️
Reviewed Aug. 11, 2024
We used AmeriSafe Moving Services for state to state move of 600 miles. They picked up and wrapped up everything. There were a couple dings and dents, but that's normal when you're moving. They were good movers. They were a little expensive but the rep my wife worked with was really nice. We had one issue where we didn't understand something but he was there to help us with it.
Reviewed Aug. 10, 2024
I reach out to to Amerisafe to help me with my long distance move from Connecticut to Florida. Everything went well from start to finish. Movers were wonderful and quick. I am happy I chose Amerisafe as there is lots of bad companies out there that don’t care but they definitely do same as their name. Choose Amerisafe is choosing peace of mind. Highly recommend.
Reviewed Aug. 9, 2024
AmeriSafe is a good company. They called an hour before the move. I thought they would have called a little earlier, but they gave us an hour timeframe. Then they arrived and picked us up. They explained to us what needed to be packed. We have TVs and some fragile items. My girlfriend has plates she didn't pack because we didn't have enough time and we were wondering if they could help us. They charged us more money, but they did it.
Reviewed Aug. 8, 2024
Amerisafe emailed me an inventory list which I filled out and then I emailed it back to them. Once they received my email, they called me up with a price. It was a pretty reasonable price so agreed to it and then they emailed me the contract and I signed it. The mover showed up around 10:30 a.m. It was a small move. It was just a two-bedroom. There were two guys and the driver. The driver kind of sat in the cab. He didn't do much. But the two workers wrapped up all the furniture. I had everything packed for them, so all they had to do was just the furniture. So they wrapped everything up for me and loaded it. Then the next day, I was in Grand Rapids. Amerisafe is a good moving company. They have very polite movers. If you need to move in a jiff, give them a ring.
Reviewed Aug. 8, 2024
I found AmeriSafe online and I called them. They gave me a price, we went through it and I agreed. They gave me one of the carriers in their network. AmeriSafe is a good company. Leo, the person I worked with, helped me out with the move. He explained a lot to me to make the move go.
Reviewed Aug. 8, 2024
AmeriSafe Moving Services had good reviews. I called them and the salesman was very nice and knowledgeable. He went through the list of items in my house and then gave me a quote. I told him I'd call him back and I talked it over with my wife. I got one other quote and it was cheaper but I liked AmeriSafe better. They had a bit better reviews and I liked the carrier they gave me. We decided to go with it and it was a good experience.
Updated review: Aug. 13, 2024
Amerisafe has reached out to me and assured me that my account would be credited with the money that I paid to them for my deposit.
Original Review: Aug. 8, 2024
I hired Amerisafe to move my mother’s furniture from Browndeer, Wisconsin to Illinois. 3 days later had a change of mind. Spoke to 2 people whom I cannot name. It took 4 days and no one still got back to me. On the 5th day they acknowledged my request and said they would transfer me to the office that handles this request. On the 12th I filled out the application online. But still charged my credit card 500.00. Now they are saying and have sent fictitious paperwork to the credit card co saying that I made the request after the allowed time. One other moving co. Warned me about their unscrupulous practices, I wish I had listened. Do not use this moving company. They are scammers and a sham.
Reviewed Aug. 7, 2024
Moving from Syosset, NY to Miami Florida. We choose AmeriSafe for our long distance move, the best choice we did. From first call to the day of our move excellent service. Movers came right on time, very professional, efficient and great performance. I am amazed by their work. I moved couple of times but never had such a great movers. The way they wrapped all our furniture is outstanding and amazing. Thank you so much for both AmeriSafe & Amex. Keep up the great work guys.

Updated review: Aug. 9, 2024
AmeriSafe reached out after hearing about my experience and were able to get me a partial refund for the long walk fee that Jackson Movers charged. Jackson Movers still have not given me an ETA for my things. I feel better about my experience with AmeriSafe, but I would still recommend others to stay away from Jackson Movers.
Original Review: Aug. 7, 2024
My experience with AmeriSafe has been so negative that I'm writing my first ever review to warn others to stay away. I hired AmeriSafe (who contracted Jackson Movers in Texas) to pick up my furniture in Houston, store them until I find a place to live in Denver, and then deliver them. First off, they charged me a $1000 "long walk fee" on top of an initial quote of $1800 for my move. So off the bat, I paid >50% more than they quoted. Of course they also added ~$600 for extra items outside the original quote.
I gave Jackson Movers a delivery address on August 1, and they told me that within 24-48 hours they would give me an ETA for delivery. Jackson Movers told me yesterday that my furniture was being loaded on a truck, but when I called again today, they told me that my furniture is only now being loaded on the truck. Either they lied yesterday or it took two days to load a truck with a small 1-bedroom apartment worth of furniture. Now on August 7, I am still waiting for an ETA on when my furniture will arrive in Denver.
I've paid over $4,000 including storage fees (they quoted $175/mo but charged $230/mo) and I've had to buy work clothes at thrift stores this week because all of my clothes are still at the Jackson Movers storage facility in Texas. And I still don't know when my delivery will arrive. I would never again use AmeriSafe and I hope for your sake that you don't either.

Reviewed Aug. 7, 2024
If I could do a -10 review I would. From the original quote to final quote, it landed up being close to 16k. They did not wrap or pack anything or number ANYTHING. The first movers were best clean and polite, very timely. The second set of movers, were planned, but we had to delay by one day. They charged us $1600 dollars! Even though the booker of the move said it was a free storage for 30 days. We rescheduled for the following Monday. They ghosted us. Plain disappeared. The driver was in contact with my husband confirming the move in time, then stopped responding. THEY NEVER SHOWED UP! Finally they showed up. A day later. To early to move in d/t HOA rules. They were made aware of move in times, multiple times.
Our property appeared to have been stored outside or in a very wet environment. Steak furniture was destroyed, black mold. Multiple (around 15 items were destroyed past repair) Heirlooms, pots and pans. I found boxes crushed, sat on, footprints kick marks, The topper was they had broken open a box with lingerie in it. Something was done unpleasantly to them, I had to toss them out.
They were THROWING boxes in our condo, getting angry because their command of English was negligible. We had divided our move to go to storage and condo. Boxes were mixed up and a mess was made. They disappeared for hours with the delivery to our storage garage. They did not set up furniture per contract. They ripped up the freight elevator, ripped up the wall. Gouges and scratches on the walls. 2 high end bike destroyed by trying to wedge them in the truck. They used my bike handle to put out their cigarettes so burnt plastic on a expensive bike. I could go on for days.... AVOID SDG or SGD movers. Disrespectful, rude, dirty, confrontational and big time scammers and liars.
Reviewed Aug. 7, 2024
My family is moving from Connecticut to North Carolina and we choose Amerisafe Moving Services and right away they knew everything they were doing. We didn’t have to worry about anything. Through the entire day Amex was being very kind and answering all our questions. They made the process very easy for us and packed all our things very carefully. All the workers were very quick and efficient. Thank you for your service.
Updated review: Aug. 14, 2024
Aiden, customer service supervisor, reached out and was very concerned with the outcome of my move. I was offered a partial refund and made note of the fact that it was the moving company, not AmeriSafe, that fell short on the job.
Original Review: Aug. 7, 2024
Terrible experience! Amerisafe brokered my move to Sleepless Movers. They arrived 3+ hours late and immediately doubled the price! They then told me there was not enough room on the truck for what had been agreed upon as the basis of my estimate. They had multiple peoples’ moves in one truck. Amerisafe provided an estimate that included 45 boxes/bins and one full room of furniture. Mover took only a portion of them and broke items in at least 2 containers. I contacted Amerisafe and was told a customer service supervisor would contact me - no contact! Buyer beware! Brokers are not movers! How I wish I knew that!
Reviewed Aug. 5, 2024
We used Amerisafe when we moved from California to Illinois. We were hoping it was gonna be a little cheaper, but it was expensive. We packed all the boxes and and they did all the furniture and the loading which took them half a day. They arrived in the time frame that they estimated which was 2 weeks. The leg was broken on one of the chairs but other than that everything was good. Amerisafe is a good service. They called me when they needed to and if I had any questions, they answered it.

Reviewed Aug. 5, 2024
Updated on 08/10/2024: Put it to 4 stars, agreement was 600 back on card, how long will that take?
Original Review: Stay away, terrible company. Moving from MN to AZ, guy told me it would be 4,600 and no more. After them and the moving co they hired, ended up being 9,000 dollars. They added for everything, AVOID!!!
Reviewed Aug. 5, 2024
We had some difficulty with communication with Amerisafe. They did not inform us that they were a broker company that sourced their movers out. This was our first out of state move (Virginia to Maryland) so we did not know all the questions to ask. They would only answer very specific questions and were somewhat vague in their answers when it came to the actual moving company. Therefore, we did not know much information about the move until the day or two before.
We did end up having to pay more than the estimate since it was not asked to specify the size of boxes /totes. The number was correct with all the furniture, just the cubic footage was estimated less. We also were not told that pick up had to be paid via cash to ensure a quicker delivery. The forms we signed and the questions we asked, we were told we could pay via cashiers check. This caused us to have to go out the day of the move to go and get cash. We would not recommend Amerisafe. We would however recommend the moving company that moved us (Home and Office Movers located in Sykesville Maryland). They did a great job on both pick up and delivery. All of our stuff made it to our house not broken. They were very efficient on both pickup and delivery and made sure we knew what was happening. Their communication was good.
Reviewed Aug. 4, 2024
We moving from Centereach, NY to Simpsonville, SC and AmeriSafe helped us with the move. The moving company AMEX came on time very professional wrapped the furniture as needed. They answered all my questions and they already have a truck to load out items to SC (very fast delivery). I must says that the crew were very friendly and efficient. Highly recommended to anyone thank you Amerisafe for helping us to find a great moving company!!

Updated review: Aug. 12, 2024
Company reached out and helped resolve the issues I had.
Original Review: Aug. 4, 2024
I’m hoping people are reading this BEFORE signing a contract with Amerisafe. RUN away now and don’t look back! This is a scam and turned our move into a complete nightmare! The number one thing I didn’t realize was that they are a broker. Not a moving company. They advertise as a moving company. They are not. They can contract your move to ANY moving company they want and you will have no say in it. In my case they contracted Five Diamond Movers in Las Vegas for our move from AZ to SD. As soon as I was made aware of who they hired to do the move I looked them up and saw the worst reviews I ever saw! I immediately called Colin at Amerisafe (who was quick to take my money but was useless after that) and he dismissed my concerns all together.
At that point I was stuck and hoped for the best. At time of booking I confirmed that the delivery could be received the week of July 20th, Colin said that wouldn’t be an issue. July 20th came and went and each time I called to get an update on the delivery I was told they’d be leaving Las Vegas “within 24 hours”. Each time turned out to be a blatant lie. I called Colin, who then began ignoring all my calls and emails, so I got another Amerisafe rep named Chris. Another one who blatantly lied about delivery options and then denied he ever said that when called out on it. The movers finally arrived on August 3rd. One mover. He informed my son that the helper (hired off Craigslist) would be arriving by noon. Never showed up.
My son called Five Diamond Movers and asked what could be done about this. My son was willing to help empty the truck but we wanted compensation. At least the amount that they were going to pay the Craigslist helper! He shouldn’t be required to do the work that we paid for! Five Diamond refused to compensate us so I called Amerisafe. They were USELESS. They said “nothing they could do if the helper didn’t show up”. No sympathy. No compensation from them either. How did either company think that one mover could carry a couch up the three flights of stairs by himself?!! We were afraid they’d leave with his stuff so my son assisted just to get his stuff out of their possession.
If Amerisafe wants to contract with the worst companies then they have to expect bad reviews. This is a clear reflection on them! The estimate they give at time of booking is a joke. The moving company can dispute it as being too low and raise it AFTER your stuff is loaded into the truck! Which happened with us. In that case you have no choice but to agree to it. The stuff is being held hostage at that point! I will be reporting Amerisafe to the BBB. They need to be held accountable for this horrible experience. And reading the other reviews I see I’m not the only one! Don’t be the next victim of their scam business.
Reviewed Aug. 4, 2024
So much stress, so many doubts, so scared and heard many nightmares but this was a blessing and worth every penny and much more. AmeriSafe walked me through every moment step by step and honest all the way. The Amex moving came in and finished the blessing completely. Worked like machines and were respectful at all times. Recommend, recommend, recommendation, 10stars plus!
Reviewed Aug. 2, 2024
AmeriSafe Moving is the most lying, cheating company that is allowed to do business. They give you one quote then when they get your belongings loaded they tell you it is going to be twice the amount that they quoted you. They charge you fees upfront that they will not refund. Then you -have to wait approximately 17-30 days to get your belongings even though you paid extra for them to deliver your belongings same day. When you get your belongs, if you get them, they will be damaged or lost. You file a claim with them and they only want to give you .60 cents a pound. They tell you that you should have paid the 500.00 insurance fee that they want. This is all after they quoted you 2300.00 but charge over 5 grand for the move. DO NOT use this company. If you make the mistake of doing so, report them to every agency that you can. They are con artists. They also have morons working for them.
Reviewed Aug. 2, 2024
We hired AmeriSafe to help us move from CT to MA. Everything was great. Movers came and did the walk through and it was missing items on the inventory and we had packing and long carry but they didn't charge us extra. The kept the price as the original quote. They were very professional and efficient. I must thanks AmeriSafe to send us AMEX. Highly recommend. Thanks again Amex and AmeriSafe.
Reviewed Aug. 2, 2024
Vlad and Issaac from Vangaurd Lines LLC did a really great job packing and moving our household belongings. We ended up having more stuff than we had originally thought and they adjusted accordingly and packed our stuff perfectly into the truck. I feel that they took care of our belongings and would definitely recommend this team.

Updated review: Aug. 2, 2024
The move itself was stressful, and I had some issues with the carriers but the company quickly resolved the issues and made me feel heard. I feel comfortable recommending them knowing that my issue will never happen to another person again.
Original Review: Aug. 2, 2024
I was given a delivery date, and it was not met. The delivery date and time changed daily, and the day they finally arrived they were extremely late. When I called to dispute a charge for something that was out of my control, I was yelled at. I would not recommend this company to my worst enemy.
Reviewed Aug. 1, 2024
The moving company Amerisafe set us up with was amazing! They were very professional, efficient and went above and beyond to make our moving process as simple and smooth as it could be. We were moving my 80+ year old parents to another state and they were so kind and the movers were so compassionate as they packed up their belongings. The entire moving process went so well and it was all organized in a week’s time.
Reviewed Aug. 1, 2024
This review is for Sara in the customer service department. She has been communicative and provided friendly support for me throughout this entire process. They are lucky to have someone as focused on creating a positive experience for the customer as her.
Reviewed Aug. 1, 2024
I can’t thank AmeriSafe enough for the help they provided throughout my relocation from PA to FL. The crew they sent was kind, courteous, and well trained. Hopefully this will be my forever home but if not, I know just who to call.
Reviewed July 31, 2024
We moving from Shelton,CT to Hampton, VA and we reached out to AmeriSafe to help us with our move. Everything went great from initial quote, customer service were great keeping me posted when movers will come. The 3 guys came in time and did the walk though, it was a lot of items that was not on the original quote but the movers helped us and got it done for us and price was good. I was amazed how quick their service was. They were very professional and friendly & efficient. I would definitely work with them again. Those guys are super stars. I am happy I chose AmeriSafe as my broker because they sent us a great moving company AMEX!!!
Reviewed July 31, 2024
Geovany was really professional, offering above and beyond service. He was extremely friendly, easy to build rapport with. He was really proactive in asking probing questions to give the best service he could. He was really quick and efficient. He deserves a raise
Reviewed July 31, 2024
This review is for Bristol Moving & Storage, the phenomenal movers that AmeriSafe set me up with. Zaza was the most personable, responsible, communicative moving maestro I’ve ever worked with. Great guy who is committed to making his customers happy.
Reviewed July 31, 2024
So glad I came across this company before my move! They were extremely helpful and made the move from Florida to California as seamless as possible. Thank you so much for making such a stressful thing tolerable!
Reviewed July 31, 2024
The professionals from Pro Quality Relocation that packed our home for our move from Tennessee to Florida did an amazing job. Care in packing, handling, loading and inventory were handled professionally and exceeded our expectations. The team worked late into the early morning hours to get us packed loaded and out so that the new owners could move in going well beyond expectations. They worked until 2:00am to get this done without hesitation. An unrelated pricing issue with Amerisafe is still pending resolution.
Reviewed July 31, 2024
This has been the best experience of all my relocations. The packing of all our china that is more to my wife then my game room made it cross country. Most importantly it all arrived in a timely manner. Thank you AmeriSafe for my making my new wife happy.. Happy wife happy life. As they say…
Reviewed July 31, 2024
Moved from Fl-WA and the movers did an excellent job. They packed my belongings with great care and got my things delivered quickly even though I moved over 3,000 miles. Amerisafe staff was always helpful and friendly. Thanks guys!
Reviewed July 31, 2024
I recently had the pleasure of working with AmeriSafe Moving for my recent relocation, and I absolutely cannot recommend them highly enough! From start to finish, they made what is typically a stressful experience feel like a breeze. Their communication was fantastic. The team was prompt in responding to my inquiries and provided clear information about the moving process, pricing, and what to expect. I felt informed and confident every step of the way, which is so important when planning to move.
On my moving day I was generally impressed by the professionalism and efficiency of the crew. They arrived right on time equipped with all the necessary tools and packing materials. The team members were friendly respectful and went above and beyond to take care of my belongings. It was evident that they took great pride in their work, handling everything with care and ensuring that nothing was damaged during the process.
What really stood out to me, was their ability to make the whole experience enjoyable. They maintained a positive attitude, even when faced with the challenges that inevitably came up with our move. Their energy was contagious, which helped my nerves and made the day feel less daunting. If you are looking for a reliable, friendly, professional, moving company look no further than AneriSafe Moving. I won’t hesitate to recommend them to friends and family, and I will certainly be calling them again for any future moves.
Reviewed July 31, 2024
The movers arrived on time and were well-prepared for the job. They took great care in handling our belongings, wrapping and securing everything properly to prevent damage during transit. The team worked quickly and efficiently, making sure to pack everything with care. Throughout the move, the AmeriSafe Moving team was communicative and kept us informed every step of the way. They provided regular updates on the status of our belongings and were always available to answer any questions or concerns we had.
The delivery of our items was also handled with care and precision. The team took the time to unload and unpack everything, placing items in the designated rooms as we had requested. They were respectful of our new home and left the space clean and tidy. Overall, we had a fantastic experience with AmeriSafe Moving. Their attention to detail, professionalism, and commitment to customer satisfaction made our interstate move stress-free and easy. We highly recommend AmeriSafe Moving to anyone looking for a reliable and trustworthy moving company.
Reviewed July 31, 2024
I used this company for my move from NJ to Florida and had the best experience. Picked up on time, packed up some things last minute for me. These guys were so kind, helpful and super efficient. When they delivered again on time to my home in Florida same excellent service. I highly recommend this crew!
Reviewed July 31, 2024
I had a terrible experience with AmeriSafe. On the day of my move, I discovered numerous additional charges, such as for long distances. Even though I had paid an extra fee for living on the fifth floor, it was insufficient, and I would have had to pay an additional $1,000 to transport my belongings to the truck. They provide an initial estimate that seems reasonable, making you believe it will stay that way until they arrive at your home and assess various factors that cause the cost to double.
The salesperson mentioned that I could cancel within three days, which is reiterated in the contract multiple times, but in the fine print, you find out that even if you cancel within the timeframe, you won't get your money back—only a credit. The customer service is awful; they hang up when you report issues. The supervisor who attended to me was arrogant, never apologized for what was happening, and blamed me as if I were supposed to understand all the intricacies of moving and foresee the extra charges. It was a nightmare! I lost a $2,000 deposit, was mistreated, and incurred various losses for not being able to move my belongings out of the apartment.
Reviewed July 31, 2024
Used AmeriSafe to find me a reputable mover in my area. Always skeptical because I've had horrible experiences in the past with stolen and broken items or just putting stuff wherever and leaving it. They found 500-Move for me and I couldn’t be happier! They were the company that my household was transferred to in Arizona and they showed up when they said they would be here, unloaded an entire 4-bedroom house in less than 4 hours and even put my bed back together for me and unwrapped all my furniture for me. I barely had to lift a finger other than to point to where to put something. Great experience and I would use again!
Reviewed July 31, 2024
I recently moved from Miami, Florida up to Blacksburg, Virginia. It was a great relief to have such professional movers who took care of all the hassle that comes with moving. From the moment they walked in they showed nothing but care for all of my furniture ensuring that everything was packed safely. The delivery guys were splendid as well. They made sure everything was placed exactly as my wife and I wanted it. Throughout the whole process, Amerisafe was great and always available to answer any of our questions, they had amazing customer service. Overall, I can not recommend this company enough!
Reviewed July 31, 2024
The staff were so knowledgeable and eager to help me move from Florida to New York. Communication was prompt, and any questions and issues I had were quickly addressed by the team. Could not recommend enough!
Reviewed July 31, 2024
I had such a great experience with AmeriSafe Moving Services! From the moment they arrived, it was clear we were in good hands. The movers were on time, friendly, and handled our stuff with care. They worked quickly but made sure everything was packed securely and arrived in perfect condition. Moving can be so stressful, but they made
Reviewed July 31, 2024
AmeriSafe Moving Services made our move so much easier! The team was not only on time but super friendly and professional. They handled our stuff with great care, packing everything securely and efficiently. They made what could have been a stressful day completely stress-free. I couldn't have asked for a better experience and would highly recommend them to anyone. Five stars for sure!
Reviewed July 30, 2024
We moved from New Jersey to South Carolina. AmeriSafe was good. They quoted me over the phone. They gave me a price, and they scheduled one of their carriers to show up and pick me up. They picked me up on the time and they delivered me. It was a good move.
Updated review: July 30, 2024
They reached out immediately to resolve the issue!
Original Review: July 30, 2024
I was looking for a company to help with a move. These guys called me. Went through the whole process of lining out what we needed moved, the rep got really upset that I wouldn’t pay a deposit first without him sending me the estimate. I told him I would look it over and discuss with my husband. He literally said no he’s not going to do that because he’s not going to let me shop around. One it’s my choice if I hire you. Two I’m not agreeing to anything without seeing the fine print. Thee what are you hiding that you take a deposit first then send over the paperwork? Anyways don’t go with these shady companies that don’t let you read over the paperwork before signing and then hang up on you.
Reviewed July 30, 2024
I was in a pinch and had to move in a rush so I didn’t have too many choices having to move with just a few days notice. I was quoted a certain amount for a long haul move & immediately after the pickup company arrived, I was told it’d be $1200 more than previously quoted. I obviously don’t have much of a choice but to pay. Then, as I’m currently awaiting my arrival, my driver calls me and says it’s just him and he’ll be delivering ALL of my stuff alone. I told him I didn’t think it was possible for him to move my stuff alone, as the new place has quite a few flights of stairs. I also don’t want this move to take the entire day, I’ve just never heard of one person moving an entire house alone.
When I expressed this concern he said, “No worries. We’ll just hire help from Craigslist.” This is absolutely unacceptable. I’m a woman and will be in the house alone, I absolutely do not feel comfortable with random men from Craigslist in my house OR touching my stuff. I was appalled that he said that to me. Also, I imagine this would be an additional charge to me. They never asked if I have stairs or an elevator at my drop off location, so I expected to be charged additionally for this upon drop off as well. Really, really frustrated, avoid this company.
Reviewed July 30, 2024
Wow, what a great experience with the broker and the moving company. AmeriSafe sent us AMEX to do our move from Bronx, NY to Florida. Guys came right on time and wrapped all my furniture with moving blankets and shrink wrap. I move before and had bad experience but those guys definitely exceeded my expectations. Highly recommend!!!
Reviewed July 30, 2024
I went online and filled something out, and one of AmeriSafe’s reps gave me a call. We went through some of the details of what I was moving and from where to where. They gave me a price and it was a little higher than I was planning on paying. But they assured me that they had a couple of departments if I ever needed anything and they would help me through with the entire move. A couple of normal things happened during the move and with some furniture but it’s expected. AmeriSafe did a good move so I was happy with the service. Connor, the person I worked with, was good too.
Reviewed July 30, 2024
AmeriSafe was a little expensive. I had two moves with them and one was from Connecticut to Florida. The service was good but I didn't really get to speak to the driver until he showed up.
Reviewed July 30, 2024
The reps at AmeriSafe were friendly on the phone and they made it easy to set up the move. We were moving from our two-bedroom apartment to our three-bedroom home and it was a seamless transition. They booked me for half of one of their standard trucks. They came in and started packing the place up. They did a walkthrough and double-checked everything. They were productive as well. I thought it was gonna take longer but it seemed like they didn't stop working. For the most part, I had a good experience.
Reviewed July 30, 2024
Setting up the move easy and the move went well. AmeriSafe offered really good service on the phone and they told me what they were gonna do. We paid the deposit and when the movers showed up, they went around and they looked at the list that we provided to AmeriSafe. They made sure everything was correct and they loaded the truck. It took a little longer to get to Oregon than what they told us, though. They told us it was gonna be 7 to 12 days and it took about 15 to 16 days before we got delivered. Also, the price changed a little but it was not too bad. We expected it because my wife added a whole bunch of stuff on. Everything got here in one piece. I always hear these horror stories about moving and I didn't have anything horrible other than that my furniture got delayed. I would definitely recommend AmeriSafe to someone.

Updated review: July 30, 2024
Amerisafe reached out and provided a full refund.
Original Review: July 29, 2024
All caps so you see before using. If you ignore my review I strongly advise not using your debit card. You can't dispute a debit card charge. This was my experience with these guys. I called a month in advanced for a move date and made a 600 dollar deposit. They made it sound really good, well when the moving date arrived I was informed anytime between 0800 and 1 pm. Well 12:30 rolled around. I called Amerisafe and was met with attitude. 1 pm rolled around. I called again and was met with attitude that the mover would be in contact shortly, 3:30 pm no contact. 4:00 pm movers call and say they are 30 min away. 5:00 pm they call and say they went to the wrong address and they would be at my home in 45 min. 6:10 pm I call and they say, "Sorry. We will be there by 8pm."
I called Amerisafe and was told the movers would come. 9pm comes around and 1 guy showed up in crocks.... Physically unable to do the move. He quoted me a additional 1600 on top of the 600 dollar deposit, but since I had to be out the home that night I was unable to wait for them to show up the following day. When I emailed Amerisafe for a refund due to the contract being broken on their end they said it's not possible since 72 hours since my deposit was made has passed.. But because of the issues I was having they would refund 300.. It's been 65 days with no refund. I have filed a charge back on my cc for the fraudulent charge. Rude, liars, conmen. Horrible service.
Updated review: Aug. 2, 2024
A resolution was achieved.
Original Review: July 29, 2024
Our quote for a one bedroom apt move was reasonable. To assist with the revisions I sent photos of the items to be moved. Payment was a third upfront with the rest at pick up and delivery with money orders, as required. Biggest surprise on moving day was that the actual cost was 53% higher than quoted!!! I was livid! Apparently AmeriSafe did not adjust the revised weights including a couple "oversized items" that increased the cost. So at the last minute we had to scramble to get money orders to cover the delivery. How unprofessional and unnecessary!! I will never use or recommend this company!! Safe yourself the same aggravation and find a better mover!!!
Reviewed July 29, 2024
They moved my whole house across state lines. Setting up was super easy and they didn’t need much direction at all. It was a Seamless operation. Unloaded the whole truck very fast and efficiently. Didn’t scratch any furniture. They are Hard workers with a great attitude. I Would easily recommend them for anyone moving. Thanks!
Reviewed July 28, 2024
Like so many others… DO NOT USE this horribly shady company. I booked a move from FL to MO. I was told max cost 4000. I have an already packed storage unit for a 1 bedroom apartment. Amerisafe told me that Friday was my moving day and that Saturday was backup for inclement weather. I was also told that I would be called Thursday with the approximate time for movers to arrive. No one contacted me on Thursday so I called them. Was told, "Your move is Saturday and someone will call you Friday."
By 5PM Friday, no one had called so I had to call them again. Was told that the movers would arrive between 2 and 6 to a storage unit. Then when the movers there they are in a Budget truck. They are a private moving company subcontracted by United Movers. Leo, from United Movers calls me and tells me before even having 1/4 of my stuff loaded that my move is going to cost me $5660. Then he tells me that I am going to be charged 4% credit card fee if I can’t Zelle the amount to him. On top of this…my move is not finished until almost 10 PM on Saturday and Leo tells me that I need to be in Missouri on Monday to receive delivery of my household goods.
I am basically threatened that if I can’t be in Missouri on Monday that my stuff will be unloaded and placed in an undisclosed third-party storage and he has the right to hold my stuff up to twenty days. He can’t guarantee the date of delivery. It could be Thursday, Friday, or maybe Saturday. When I tried to contact Amerisafe they never returned my call. Save your money and arrange your own move. Amerisafe and United Movers are HORRIBLE. The actual independent mover was great and was caught in this scheme as well. I wish I would have researched better and found my own moving company. I simply paid two extra companies to lie to me just to get my business and then not do the things they promised!

Reviewed July 26, 2024
I wish I had done my research on this company. They give you a lowball quote and then it’s 3x more when the contracted movers arrive! They know you’re stuck at that point. Rude and unprofessional!! They are a broker and then subcontract the work. They will say anything to get your money. When I asked to speak with a manager to share my complaints, I was told no and hung up on. Learn from my mistake and do not trust them!
Reviewed July 25, 2024
The movers picked up our items 2 days ago from MA to MD arrived on time. We asked them to deliver on the 25th that is today and they made it happened. They called us 30 minutes prior to arrival, they put everything where need to go and did an Amazing jobs assembling all our furniture, couldn't be more happier. Very very polite and courteous. Thank you for both the broker and moving company for excellence move.
Updated review: July 29, 2024
Update: My stuff did arrive within the most recent time frame given to me. After writing this review the company reached out to provide me with a definite day when my stuff arrived. Like during pick-up, delivery went well. My stuff was delivered efficiently and all in good condition.
Original Review: July 25, 2024
This was my first time using a moving service, and I’m very disappointed with AmeriSafe’s service. I moved from PA to MA. The pick-up and packing was all fine but they kept pushing back the arrival time frame. The first time I called and got the quote, they said that it would take 4 days at most, so I packed accordingly. Then I don’t hear literally anything for days after my pick-up so I call to check in. They then say it’ll be 7 days at most from my pick-up. I waited 3 days and then called again when I still heard nothing. This time they told me it would probably be 10 days from my pick up and that my stuff hadn’t even been loaded yet. There were no delays or apologies given.
I’ve never used a moving service before so I’m not sure if this sort of time frame is standard (although from talking to other people I don’t think it is for the distance I’m traveling). What I’m most annoyed by is the awful communication. Why wasn’t I given an accurate time frame originally? I would have packed differently if I knew I’d have to go this long without everything I packed. Every time I’ve called I’ve been told a later time frame than previously.
Reviewed July 24, 2024
AmeriSafe moving services surpasses all comparable moving services companies! Steve was my salesman he booked my move from NJ to FL. The guys came right on time and did fabulous work. We had couple items more and packing and they didn’t charge extra, no hidden fees. Very efficient and professional guys. Will definitely recommend AmeriSafe to friends and family!!!
Reviewed July 24, 2024
This company took advantage of an 82 year old with dementia. She hired them just by googling “good moving company” not knowing they are out of Florida - she is in Arkansas. Made her put 7k down payment and a total of 14k to move a 2 bedroom across town. When we the family found out and tried to cancel over 30 days before the scheduled move, the company refused to give back deposit. Horrible experience and likely just scammers. Local movers charged her $1600.
Reviewed July 23, 2024
A terrible experience overall. Hired them to move my one bedroom condo from San Diego to Minneapolis. I was told at the time I signed the paperwork that my stuff would be arriving in 7-10 business days from pickup. That was on June 28th and it’s now July 23rd and I still don’t have an ETA for when it’s coming. They just blame everything on the 3rd parties they contract with. It’s been almost a month since they picked up my stuff and I’ve been living on an air mattress because of it and NO ONE cares.
Reviewed July 23, 2024
We moving from Byfield, MA to Centerville, MD and we booked with AmeriSafe to do the move. Movers came on time and did the walkthrough and notice that packing for my job wasn't there even after they told us it was going to be included. The movers helped us to get it done and helped us with the price. Movers did great job. Very professional.
Reviewed July 23, 2024
Only one piece of furniture was protected by wrapping in blanket. My grandmother’s dresser was damaged. I requested all furniture be loaded in the truck FIRST. Mover told me there was enough room and loaded the garage first. Not enough room on the truck to put all the furniture! Boxes were delivered to wrong place even though every box and tote container was labeled…. kitchen, bathroom, garage, basement etc. I spent half of the next day putting boxes where the movers should have put them. I had to rent a truck to move the rest of the furniture.
Reviewed July 22, 2024
I am moving from Massachusetts to North Carolina and hired Amerisafe to do my move. The movers were extremely helpful and professional. Everything was smooth and at ease. We need to utilize some more space and they were accommodative without charging me extra. If you are looking for a seamless and stress less experience I would highly recommend this service. A great service by Amerisafe and Amex.
Reviewed July 21, 2024
I used AmeriSafe to move a relatively small amount of items from Pittsburgh to Phoenix. Everything felt on the up and up but it’s been almost a month and I still do not have my stuff. They said they can’t check on the weekends but to call them on Monday. This is terrifying. I don’t have much in this world but what I do have was loaded into their truck and I am afraid I’ll never see it again.
I’m so sad/mad/resolved that I’m going to take whoever I need to to court and I will try to get some justice for everyone on this thread who said they were scammed. Luckily, I have a fantastic attorney who has experience taking down big operations like AmeriSafe. Given the wait time, cost of purchasing new items since my stuff did not arrive, and all the money I gave them throughout the process, I hope to shut them down for good.
I’ll come back and let y’all know if there’s a potential class-action lawsuit here. At least we’d get some compensation for the heartache and personal violations of this company. Or maybe my stuff will ACTUALLY arrive this week. I’m not holding my breath but if they are checking reviews, I hope they know to give me my stuff or they are going to be put out of business. This is ridiculous.
Reviewed July 20, 2024
Amerisafe , Moe, Will wowwww. Superb job. They're so fast and so kind and I appreciate everything they've done. I am 78 years old and I could not have done this move without their help. I highly recommend them to EVERYONE. Thank you Will & Moe & Cobra van lines. From the quote I've received over the phone to the customer service representative helped me every step of the way they have made my Kansas City moving stress disappear.
Reviewed July 20, 2024
Let me begin by saying that I usually do not make reviews, but I felt a deep need to warn other folks! My first encounter with Amerisafe was spectacular! I worked with an amazing representative named Colin who was so patient, knowledgeable, and kind several months before I moved. Once my moving date became closer I made very few changes to my inventory that resulted in an immediate charge of over $1,000 same day. Warning: have your inventory items correct the day of your quote because if not you will be expected to pay any changes same day! This was an understandable requirement so I continued to persist with this company.
Also, once you sign the contract you are bound to this company. The issues arose with the delivery company that they contract. This was a cross country move. In the picture provided you can see the first image of a mover standing in front of a shattered large round glass fixture that was used for a painting piece. When I received word (not from the movers) but from a friend in the area who was monitoring my move that they shattered my glass fixture, I contacted the movers. I was told that they were going to throw my item in the dumpster because “it couldn’t fit on their truck anyway.” How could it be possible that an inventory item “couldn’t fit on their truck”? As I was in a different state from my items I asked for them to deliver it to me broken, the answer was no. This is the first issue I experienced.
I then reached out to the representative that I had such a great relationship with in the beginning, Colin, through voicemail and email at least 5x. I received no response to this day. All he did was take my money and figuratively left me to the wolves. Next, I called customer service about the break of my items they informed me that I would have to wait until my inventory was received before they could rectify the issue. This was understandable at the time so I agreed. After a week of not hearing an updates about my items I called the delivery company who stated that I should have heard back days ago. I then called Amerisafe customer service who told me it was out of their hands. Oh! Another situation that occurred prior to the mover breaking my items was that they could not initially begin moving my items due to Amerisafe not communicating with their agency regarding the up-to-date inventory (perhaps that’s why they didn’t have enough room on their truck).
After about two and a half weeks of having none of my items, I finally received a call that my items were en route. Now, when I worked with Colin l, I gave him a specific day that I would like to receive my items because I would be moving into my home by that date so it was necessary that I had my furniture (at least a bed) around the date given. When I mentioned this to Amerisafe customer service I was told the date I gave was more of a suggestion rather than the timeline that they would attempt for me to receive my items. Nevertheless, I continued to persist.
My items finally arrived in the state I was in and the movers worked really diligently. I am a grateful to them. However, pictured in the next two pictures you can see that I received only a portion of my headboard and a broken bookshelf. I also had to ask the driver for other items that he said were not tagged so they were unsure who they belonged to. I also was asked to confirm that several items were mine again, due to their faulty tagging system. Next, I thanked the brilliant delivery team for their time (they truly were personable and polite). Now that I received my items I had to do a thorough inspection. Reminder: I moved my home across the country. So this inspection took some time.
Once I reviewed my items I documented the big items that I received broken and those that were thrown into the dumpster, which I never received. I contacted Amerisafe whom for whatever reason was unsure of the logistics in how to rectify these issues. I explained that I had moving insurance and they did not know if they should take the claim or if my insurance should. I asked them to take the claim anyway (I have no idea what happened to this claim to this day). I then contacted my insurance (who by the way was provided as a contractor through Amerisafe) and they explained that the only way to file a claim was online. This was possible but I really wanted to work with a person through this process rather than push paper. Nevertheless, I filed the claim and then received emails from 3 different representatives all who had different business names.
For instance, I knew I worked with Amerisafe but I’m assuming they contract out for a lot of things so I Received emails from representatives of different companies I’m assuming Amerisafe shared my claim with. I truly have no idea as this was never communicated to me. In addition, I’m very concerned that all of these individuals somehow had access to my contact information and moving information when I never heard of them. I only signed a contract with Amerisafe explicitly. To conclude this very detailed review of my personal experience and warning of anyone who reads this to not use this company for any move. My claim was denied. I was told I responded 2 days after it was supposedly due. This is interesting because the process to even submit a claim was unclear and I needed time to review my items.
So, all in all I paid over 5k to receive or never receive 3 big items (headboard, bookshelf, glass fixture) damaged. Several other items like bowls, etc. damaged. A few boxes I actually never received containing miscellaneous items. I paid to never be in contact with the first representative, have my information be dispersed to several other companies I never heard of, the process of my claim being unclear and denied while I have proof of my items being damaged, a timeline that was ensured to me only to never happen, and a no other follow-up by Amerisafe with whom I trusted with my items.
If you do choose Amerisafe, I hope and pray that your experience is much better than mine. I would not recommend this company and truly encourage you to have them document the claim process prior to you signing the contract as well as give you more information on how long between your items being picked up, en route, and delivered to you is a realistic timeline. If you read this whole review, you are thoroughly informed. I encourage you to not let my experience fall on deaf ears.
Reviewed July 20, 2024
The team was professional, well-organized, and very courteous. All this at transparent and competitive price, aligned with the estimate. I definitely recommend AmeriSafe and I will use them again for my future moves!

Reviewed July 19, 2024
Amerisafe is one of the worst, and least customer-centric, companies I have ever worked with. We spent over $12K to move from Dallas, TX to Knoxville, TN and were promised “white glove” service from end to end. In fact, the company initially underbid us (leading to headache and additional costs later), the packing was inconsistent and haphazard, the carrier was non-communicative and missed several promised delivery dates with no explanation, and customer service was largely unhelpful, curt, and in some cases, outright rude.
Initial Bid: Amerisafe took inventory over the phone, which surprised and concerned me from the start. But I decided to trust that “the professionals” could give an accurate estimate this way (Big mistake). Reading the contract later, I apparently “waived my right” to an in-person inventory, which no one ever discussed with me. The way they managed this meant that the movers arrived with too small of a truck and not enough packing supplies. I ended up going out and buying more supplies the day of the move. I also paid an additional $900 over the initial estimate for the extra square footage.
Packing and loading: Amerisafe hired SD&J moving, which hired day laborers to pack the house (so, sub-sub-contractors…typically not a great way to manage quality). While two of the packers were conscientious and careful with our belongings, the half dozen or so others that showed up were not. Poor packing led to damage that could have been prevented, including a gash in our $4,000 piano, despite me asking them directly if they had something to cover it when I saw them loading it uncovered…which they ultimately did not do. (The contract did state that they would cover all furniture with packing blankets. They did not do that). Several other items were damaged due to poor packing, and our couches and a recliner also came with dirt and mud all along one side, which took over an hour to clean.
Also, despite agreeing to pay to move the extra goods the day of the move, the packers left the job half-done, leaving me to pack the rest of the house and move it to the garage by myself, since we had cleaners coming the next morning and needed the house clear. I communicated this to the packers before they left, but they made it clear that was not their problem.
Transportation and unloading: The day of the move, the SD&J driver said our belongings would be delivered in 2-5 days. A week and a few messages to the dispatch manager later, I reached out to Amerisafe customer service and was told that, given the distance, the carrier actually had 2-14 days to deliver. I guess I should have read the fine print rather than trust the driver knew what he was talking about. Fine, partly my fault for being trusting.
We received a partial delivery a few days later. But despite it not being a full delivery, we were told we had to pay in full “or they would take it all back and put it in storage” (Yes, threats.). We hesitantly paid and were told the second truck had already left and would arrive the next day. Another week later with no communication from the dispatch manager (despite more attempts), I called Amerisafe customer service again and was put off again. It has now been more than a month since our initial availability date for the delivery and we are still without the second load, despite paying in full.
At this point, SD&J has promised and failed to deliver more than 5 times. In the meantime, we are without dressers with our children’s clothing, half of our master bed (meaning we’ve been sleeping on the floor this entire time), storage shelving needed to organize our things, and several other items. We have no idea where our belongings are or when they will arrive.
Customer service: My interactions with customer service have not been a highlight. I will admit to losing my patience on one of the calls where the agent was particularly dismissive and rude. However, my experiences have made it abundantly clear that I am not a priority. Rather than fight for me, or even show empathy, I have been given excuses and told numerous times what the carrier is “legally” allowed to do. In one call, to excuse the dispatch manager for disregarding my messages (after failing to deliver), I was literally told “it’s not unexpected that they wouldn’t respond to [my] calls or texts if they don’t have an update.” My question is, how on earth could they not have an update, when they have missed multiple deliveries? They can’t even tell me where my stuff is or what is causing the constant delays.
Overall, it seems that customers mean nothing to either Amerisafe or SD&J. In my experience, all they care about is making the sale and getting their money. Once they had that, all semblance of service, professionalism, and integrity have flown out the window. If I knew a few months ago what I know now, I would definitely have selected a different company.
Reviewed July 19, 2024
I contacted Amerisafe moving services to perform an interstate move of my three bedroom. I couldn’t be more satisfied with the service they provided. They sent me a company called Amex and the guys were extremely professional and friendly. They handled my furniture with care. I been here for 40 years and had a lot of things to move. I would suggest them to anyone and couldn’t be more pleased with their service!!!
Reviewed July 18, 2024
If I could leave zero stars I would. Carefully review their cancellation policy before using this company. It is a scam. My 82 year old grandma with dementia hired this company without our family’s knowledge, and put down a deposit of over $7000. The total was going to be over $14,000!! For a small distance within our state, and a small house. My grandma did not understand that she was hiring out of state movers. By the time I realized her error, I tried to help her get it cancelled. They only gave her back $1400 of her $7000 deposit, even though we tried to cancel WEEKS in advance. When I explained to Kris (in charge of cancellation) of her situation, he was not at all understanding and said they wouldn’t change their policy for anyone. So they basically got $6000 out of my grandma for no services rendered at all. I am not one to complain, this is the first negative review I have written in my life. I’m disgusted with this company.
Reviewed July 16, 2024
I have been helping my family contact movers to get a variety of quotes (we have been burned by previous movers being dishonest). It was my first time doing something like this and I tried to be as polite as possible because I want the best possible outcome for my family. I spoke with Sam, who was very professional at the start and asked legitimately helpful questions. He then offered the best rate we had been quoted for, if I was willing to pull the trigger immediately. I informed him I was not the final decision maker, and was just collecting quotes to compare, to make it easier for my family.
I may have said something upsetting to him, but he immediately switched his time and said I was being disrespectful and could go along with scam companies and that were not a good match. Before I could respond or ask what I had done wrong (so I could avoid it in the future) he hung up. I was legitimately stunned, I’ve rarely ever had such an abrupt change from a salesperson. He then had the audacity to send me a quote with an adjusted rate much higher than the one offered. Overall I found this interaction to be a very poor reflection of a company. I am new to this process and did everything I could to provide accurate information to my situation. He was amicable and very straightforward until the final rate, where it felt like he was trying to strong arm me into a snap decision. I’ve seen great reviews, but at least in my experience they were very rude.
Reviewed July 16, 2024
About 2 months ago used Amerisafe Moving for my move from New Jersey to Pennsylvania, with All Points Moving as the carrier, and I have to say, it was a fantastic experience! The crew was incredibly efficient and handled everything with care right from the start. They packed up all my furniture and boxes expertly, ensuring nothing was damaged during the journey. The movers were punctual, arriving exactly when they said they would, and they completed the move smoothly and ahead of schedule. Throughout the entire process, both the broker and All Points Moving provided excellent communication, keeping me informed every step of the way. This level of transparency really gave me peace of mind during what could have been a stressful time.
Reviewed July 16, 2024
I recently used Amerisafe for my relocation from Connecticut to Texas and I couldn't be more impressed with their service. From the initial consultation to the final delivery, everything was handled with professionalism and care. The team arrived right on time and efficiently packed all my belongings, ensuring everything was secure and well-protected. What stood out most was their attention to detail and the respect they showed for my possessions. They handled fragile items with extra care and ensured that nothing was damaged during transit. Communication was excellent throughout the process, with updates on the status of my move and quick responses to any questions I had.
Upon delivery, everything was unpacked with the same level of care and attention. They even helped set up furniture and ensured I was completely satisfied before leaving. The entire experience was smooth and stress-free, thanks to their experienced and friendly team. I highly recommend these guys to anyone looking to move. Amerisafe moving services exceed my expectations. All my fears of bad movers are behind me! I recommend them with 5+++++ stars!
Updated review: July 16, 2024
The company reached out to us and we had a positive communication. The problem is resolved, so we updated the rating to 4 stars!
Original Review: July 16, 2024
We had a long distance moving. From the media, we contacted AmeriSafe that we realized later is a broker company. After giving us an over the phone estimation and charging the deposit they then dispatch a moving company to us. We got Sleepless Driving company that loaded our stuff with much more cf. (You have to watch their uploading your stuff carefully!) They then redid their own estimation of the price based on loaded cf. plus other fees like shuttle on delivery etc. and charged us two third more than the original price!!!
Updated review: July 20, 2024
AmeriSafe contacted me and was very sympathetic and help me resolve my issues. I will consider using them again in the future.
Original Review: July 15, 2024
If I could rate this company, a zero I absolutely would. Not only did they not deliver my furniture on time they destroyed several pieces, scratched up more, somehow lost a king size mattress, my leaf blower was missing, my piggy bank was probably about $50 and it was missing and they managed to smash my 55 inch TV to where I was in operable, they are very rude and cooperative and unprofessional. I would advise not to use a broker and to go straight to a moving company. You don’t know who’s going to be picking your furniture up, a different person delivers them and a different truck. Therefore, they’re putting it in a storage unit before it gets to you and three different people Are touch your furniture at each drop. Please rethink before using a broker.
Reviewed July 14, 2024
They were sufferers with delicate things and wrapped everything well. Nothing was broken on one or the other move. Correspondence was perfect. They showed up on time for the two maneuvers and promptly started working rapidly once given introductory bearings. The costs are incredibly aggressive. I would enthusiastically suggest them.
Reviewed July 13, 2024
I was very pleased with the AmeriSafe Movers who moved my apartment today. They were very professional as well as careful with my belongings. I appreciated that they took great care in wrapping my furniture. It is a rough job, but they did it very well. 5 stars!!! I would definitely recommend them to someone else.
Reviewed July 13, 2024
As far as movers, they are quick and efficient. However be warned that the initial price you may have discussed with the representative will be way different than the price initially stated. Make sure to have your expenses in line because you may have to pay an additional 2 to 3 grand extra for the true fees. Customer service is great but again, they should stick to their initial prices and not bring in a completely different price day of pickups. Aside from that, the movers themselves are like I said quick and efficient.

Updated review: July 15, 2024
Company reached out and issue was resolved happily to my great satisfaction.
Original Review: July 12, 2024
I would NEVER recommend this company EVER. While the office staff was cordial and pleasant the "boots of the ground staff were most certainly NOT"!!!! 1) On pick up the lead guy told me "we don't like moves like your they're just not big enough"!!!! We don't make enough money. 2) Also on pick up he told me the customers usually tip the workers which I had every intention of doing (this is not my first cross country move). BUT GET THIS he told me "I should get a bigger tip because I have more work to do....paperwork etc. So I deserve more".
3) And finally when the driver called to arrange DELIVERY he was rude and surly absolutely impossible to deal with. His accent was so thick, he was not understandable and he demanded not request BUT DEMANDED I make sure he could back his truck in to unload. He was rude and surly and acted in no manner consistent to professional demeanor. I WILL NEVER USED THEM AGAIN. I have done cross country moves 4 times now and one of them was to Hawaii and all involved A vintage vehicle AS WELL and was never treated so shabbily until now....A WORD TO THE WISE... USE ANOTHER COMPANY. I am a senior citizen with 3 crushed vertebrae and a compressed nerve and while my move wasn't the most expensive it still cost me over $13,000. DO NOT USE AMERISAFE OR OCEAN MOVING A COMPANY THEY PARTNER WITH
Reviewed July 11, 2024
Very bad service...they abandoned you after you signed the contract, especially with this representative Emmett **... They contracted with a mover who tried to scam us and made us pay more money, when we reached out to Amerisafe and Emmett for help; they just took side with the mover.

Reviewed July 11, 2024
I recently used AmeriSafe for my move, they are a broker company. And they sent me Arena Van lines to move me, and I couldn’t be more pleased with their service. From start to finish, they exceeded my expectations. The team was incredibly professional, handling the packing and loading with great care. They arrived on time and worked diligently, ensuring that everything was securely packed and ready for transport. Their attention to detail and commitment to customer satisfaction truly set them apart. If you’re looking for a reliable and trustworthy moving company, I highly recommend AmeriSafe. They made a potentially stressful process seamless and stress-free.
Reviewed July 10, 2024
Not refunded full deposit because not a moving company just a broker. Too many reviews about bad services. I'm out 1290+ now. Please research as they kept money and didn't do a dang thing. Month out for the move.

Reviewed July 10, 2024
If you can read this, DO NOT BOOK THIS COMPANY! This company will scam you, lie to you, and overcharge. They will misrepresent themselves as a moving company, quote you a great price just to get business, take inventory, then triple the price. These people are money hungry, they do not communicate, they only want money and will leave you high and dry with a large bill. These people will charge you long haul delivery fee even if the unit is five doors from the elevator. These people are dishonest. Save yourself the heartache and the extra money. This company utilized three different companies to deliver my things 30+ days from Maryland to Indiana. I REPEAT, “GO SOMEWHERE ELSE!” The movers damaged my belongings and walls. They will pay!
Reviewed July 8, 2024
This past spring, after careful consideration and comparison of multiple companies, I decided to hired AmeriSafe moving services after my boss stepped in and tipped the scales, promising me that I would not regret my decision. These folks have assisted 3 of my colleagues in the last year and not a single family could find a complaint with the service. April 28th, my family’s entire 2000 square foot home was packed and loaded, room by room, with meticulous care, consideration and attention to detail. A week later our things were delivered in Florida safe and sound to our new home, properly unloaded as labeled and discussed. Not a single negative incident, resulting in another highly satisfied customer. Thank you so much for smooth move!!!

Reviewed July 8, 2024
Please remember the following: The company named Amerisafe we hired for our move was a complete disaster. They initially quoted us $3000 with a percentage down to reserve the move. When we tried to list the items for our small two-room apartment, the boss stopped us, saying it was unnecessary to continue. This should have been a red flag.
Afterwards, we received calls from the different, contracted movers, and they even came on the wrong date. When they saw our items, they insisted that there was too much stuff and no room for it. They then had the audacity to inform us that the price was going to be doubled, just a day before the scheduled move. This was clearly an attempt to scam more money from us. When we called out Amerisafe’s unethical behavior, the boss and managers refused to speak with us. We did not use their services and disputed the $917 deposit. This company engages in deceptive practices and should be avoided at all costs.
Updated review: July 17, 2024
Aidan reached out to me and resolved my issues and provided much needed clarify in regards to my move. Hopefully, it should be here soon.
Original Review: July 8, 2024
I had a move scheduled with Amerisafe on 6/27/24. While the company they brokered out to, Cobra Vanlines, was fine and professional, Amerisafe hasn't been nearly as such. I provided the earliest available delivery date of 7/1/2024 and told if I didn't receive my things within a week of that date then to call them. So, I called today saying that I understand the holiday and busy season meant it might be closer to two weeks and I'd just like to know. Amerisafe customer service told me they "couldn't get a hold of the carrier" and when I expressed that wasn't reassuring, they said they would call me back once they had more information.
After a couple of hours of radio silence, I reached out again and got a nasty customer service agent who told me I need to read the paperwork next time and that my carrier has 30 days from the date of available delivery to get my things to me. Now, I'm being told the truck to get my things isn't even there and won't be until this weekend and to wait until Monday or Tuesday of next week before calling again. I don't mind waiting, but the lack of clarity and communication is concerning and they don't seem to understand or care about that.
Reviewed July 8, 2024
When it comes to a review, if I could give a negative star, I would they oversell and under promise I was told with confidence we would have the best service white glove treatment, not have to move anything and it was the complete opposite. I understand that Amerisafe is a broker, but be responsible for the people that you broker out. They discarded all of our product all of our all of our belongings, you people are moving lives and you cannot care less. Worse company ever. We move every six years and we have never experienced such slack on follow through understanding. They are just a scam just like all moving companies. DO NOT USE.
Reviewed July 7, 2024
Provided exceptional moving services for my recent relocation. Their team was professional, efficient, and careful with my belongings. Communication was excellent, and they completed the move within the estimated time. I highly recommend them for an stress-free moving experience. Thank you S and DJ Moving
Reviewed July 6, 2024
I booked a job a with AmeriSafe Moving that had All Points Moving as my carrier and had an amazing experience! To start off they came with 3 guys who were able to handle every aspect of the move from start to finish. They handled every large item and box with care and were able to answer every question I had, overall super professional and I’ll be referring them to anyone else I know that will be moving.
Reviewed July 5, 2024
I scheduled a move from New York to New Jersey. I cleared out my storage locker and moved it to the basement of my house. The service was prompt and thorough, no issues and I am a happy customer. Thanks very much to AMEX Moving and Storage, as well as Amerisafe, for a good move.
Reviewed July 5, 2024
The agent will sell you whatever you want over the phone but it won’t match up to the contract. They quote you over the phone but then when the actual movers come, it’s suddenly double the size, which means double the price. In the contract they have all sorts of nickel and dime “extra costs” like if you have more than 7 stairs - there is a stair fee. And the customer service people are the worst! You can be in the middle of a sentence and they just put you on hold. I would never use them again.
Reviewed July 3, 2024
I'm glad to say that now I have moved from Seattle to Portland, and during this time I have worked alongside Stephen, Jillian, Kris, and Veronica. They have a good sense of how to act and I was not worried as they taught their ways. Not only my moving was a positive one, but their sincere and highly reliable service also created a separate history in my mind. I am really quite pleased with the service and certainly would consider this business as the primary option for my moving at my next place.
Reviewed July 3, 2024
Alex was quite helpful to us, and Dominic was super good, too! They arrived and worked hard to accommodate our needs for the move. The crew was friendly and efficient, and when I needed questions answered, they were all quick to find them for me. Our people will be at our new residence in the morning! We appreciate all their efforts to help us in this huge move!!
Reviewed July 2, 2024
On April 21, 2024, I hired the AmeriSafe Moving Services who contracts with other companies and assigned us to a company called All Points Moving and Storage. AmeriSafe never told me there would be another company moving her belongings. My daughter was moving to Florida and she need her possessions moved.
I specifically told them that my daughter would be in Florida on May 12th and we wanted the items to arrive then or the next day. I called several times to make sure the items would be there because she would be in an empty apartment with no clothing or furniture and she was starting a new job on May 14th. They kept telling me not to worry everything will work out.
On May 9th, All Points Moving and Storage came to pick up the items and they asked for $881. They then informed me I would have to pay an additional $881 was the items arrived in Florida. I paid AmeriSafe $1205.42. Plus on the day of pickup, AmeriSafe said they wanted an additional $200. So, I ended up paying $2967.00 when I was told it would be $$2068.00. All Points said, AmeriSafe should have not charged me the extra $200.
Finally, on May 20th, at 8:10 pm, the items were delivered. It took them 11 days. My daughter was in an empty apartment with no bed, tv, furniture, clothing, etc. When I called they told me the men are not able to drive more than 500 miles a day (the trip was 1219 miles). When I told him I was never told about the mileage and using another company for the moving. He then said very sarcastically, “Well now you know”. They were nasty and very unprofessional. They should have arrived on May 12th. Because of this, she was not able to start work until June 7th, when the next training class was being held. She lost out on 3 1/2 weeks of pay. One man arrived at 8:10 pm to remove all the items from the truck.
A brand new bedroom set that had just been purchased the month before the move was damaged, and several small household items broken. On the top of the dresser is a hole and is cracked. When my daughter called them on May 21st, they lied and said the furniture had been delivered a week earlier on May 13th. After arguing with them they wanted her to get a price on repairs. The furniture was purchased in NY, that store doesn’t have any locations in Florida. But we did send a photo of the damage to the NY store and they said it can not be repaired. I will never recommend AmeriSafe Moving to anyone. They made this move so more stressful than it already was.
AmeriSafe Moving Services4731 W Atlantic Ave.
Ste14
Delray Beach, Florida 33445
855-967-0102
Reviewed July 2, 2024
Joe and Mark did such a fantastic job with my items. They were very punctual and friendly. I would use this company again and recommend it to everyone. Their prices were very competitive and I just can’t say enough about the service and the level of dedication. These men have to do a craft. Job well done! I know
Reviewed July 2, 2024
Fully satisfied with a service of Amerisafe. Totally can recommend for everyone who's searching moving company. I had many changes during the move and really appreciate whole team to be so patient. You can see the interest of company to satisfy their customer's needs.
Reviewed July 2, 2024
The day of the move can be completely terrifying. But moving with Ameisafe made it better. They took the initiative instead of waiting for things to happen. No matter what came up, they had solutions. Their bold and strategic thinking made my move a pleasant event.
Reviewed July 2, 2024
SCAM SCAM SCAM Alert! I spoke to a guy named Leo and he sent me a quote via email. He tried to bully me into immediately signing the paperwork. He said if I didn't sign it he would take off the 2k credit he gave me. I told him I had to wait on another quote. He got angry and was relentless about trying to make me sign. I told him they were scammers. BTW they are only brokers out of Florida. Leo sent me these text messages, "Thanks for wasting my time", "Aren't you embarrassed for spending someone's time, them offering you everything that you need, doing you a facetime and then not doing business with them. You're moving in 30 days not 6 months" "Plus the other company should've provided you a quote the same day not a week later. What kind of scammer is that calling us a scammer. Please have a good day. We do not want to service your route anymore. Good luck with your moving needs."
I am astonished at how unprofessional these people are. When I called the manager he said he didn't want to hear the complaint as it was 9:20 in the morning and his only focus was bringing in money. They also wanted 50% upfront. You know you will never see that money again. This company is horrible and should be pushed out of business.

Reviewed July 2, 2024
I used AmeriSafe for my recent move because of the positive reviews online. There were a few hiccups in the process, but AmeriSafe customer service was able to resolve all of them quickly. Overall positive experience.
Updated 7/9/2024
Reviewed July 2, 2024
I recently relocated from New Jersey to Charlotte NC and was in need of moving company. I reached out to AmeriSafe moving services and couldn’t have been happier with the service I got. From start to finish, everyone was professional, responsive and able to get me taken care of right away. My movers, Malvin and his team are were awesome. Super friendly and more importantly super careful with all of my furniture and managed to get some heavy items up a tricky staircase without any dings in the walls! 100% will be using them again and recommend them to all my friends and family!!

Updated review: July 3, 2024
AmeriSafe has reached out and resolved my case.
Original Review: July 2, 2024
Multiples things wrong here: They show up and didn't stack our items to the maximum height. Instead they moved our items out further to the edge and said the quote was off and they had to use 200 more cubic space which cost us an additional $1,000. They also lost several of our boxes during transportation and haven't responded to any claims. This business should be criminal. James will sweet talk you and their employees will lie. Please don't use this service.
Reviewed July 1, 2024
Very efficient and polite. Handled the furniture with care. The movers came on time. The cost was a more than anticipated. Movers did good care while moving and loading the items. They were very clear in explaining in the process.
Reviewed July 1, 2024
From the moment I placed the call for a quote (moving from NY TO FL) The attentiveness from Jason and the staff was superb!! The day of the move the crew showed up and in less than three hours had everything packed and organized in the truck from my one bedroom apartment. They are very pleasant and professional and they sure know what they are doing, A week later I received my furniture and again Raymond and his crew were spectacular. Not one item was damaged in the transportation of my furniture and they assembled and put everything where I wanted it. I cannot say enough about how the process and experience was working with AmeriSafe Moving Services!!! great job!!!! I am still in contact with them as I consider them family. Great overall experience!!!!
Updated review: July 5, 2024
AmeriSafe was nice enough to reach out and help resolve the matters surrounding my recent move. Thank you.
Original Review: July 1, 2024
I am extremely unsatisfied with AmeriSafe Moving Services. They grossly underquoted the price of my move. When the movers came to move my furniture and gave me their quote (which was more than double what I was originally quoted) The AmeriSafe Moving Services dispatcher/ customer services representative did little to nothing to help make the situation better. The price of the move would have been better had I gone directly through the moving company as opposed to going through a third party broker. AmeriSafe basically gave me a false moving quote to get my service and then charge me hefty scheduling fee. Anyone reading this review, please know that AmeriSafe Moving Services are crooks. Do not hire a moving company through a third party broker. Instead just work with the moving company directly.
Reviewed July 1, 2024
My roommate and I had to leave our rent house quickly due to a pipe bursting and the need for significant repairs in the home as a result. It was a huge help to have Cobra Van Lines. Mohamed, Will, and Ra did an awesome job. They were all careful and very thorough in packing our things. As soon as they started packing and I saw how detailed they were, I felt as though all my things would be in good shape. They were also personable, professionals in dealing with us (the tenants) and our landlord. I would recommend them to others! Overall, a great experience.
Updated review: July 8, 2024
I worked with Aidan at Amerisafe to make things right.
Original Review: July 1, 2024
When I first called to book my move I was impressed with the estimate I was given for a one bedroom to move across the country. They were responsive to my questions and helpful. Fast forward to the actual movers arriving, who by the way, don't work for Amerisafe, I ended up paying DOUBLE for my move because apparently Amerisafe quotes everyone the minimum 350 cubic feet to lock you into the deal, and have completely WRONG estimates of what each inventory item would measure in the truck. At that point, my things were in the truck and I had no choice but to pay. Once my stuff arrived, there were multiple items that were broken and the movers said it wasn't their problem because they are just contractors so they did nothing about it. I do not recommend using them - they aren't an actual moving company, they are just a middle man.
Reviewed July 1, 2024
Wonderful service. They were very friendly and attentive to details. All packing was professionally done. Denys crew was very thoughtful and really handled the move with great care. Everything was delivered and assembled well. Thank you!
Reviewed June 30, 2024
Great company, I found them through this platform and I'm so happy I made the right choice, Frankie my representative was very upfront about everything and their pricing was very reasonable compering to other companies, Stephan from customer service was very communicative during the process. Thank you guys for making our move so easy. I will definitely recommend you guys,.
Reviewed June 30, 2024
Joseph was really helpful in getting everything organized and set up. He made it very easy and explained everything to me well. And when Moe and Cobra Vanlines came to pick everything up they were quick and packed everything up nicely. They were professional and communicated very well with what to expect about the experience.
Reviewed June 30, 2024
Both Alex’s and Zack were very efficient and helpful when they came. They even helped us take the couch and very heavy dresser down the the garbage area. They had all of their own equipment to get oue stuff to its final destination.
Reviewed June 29, 2024
From start to finish moving with Amerisafe was a horrible experience and I’m sorry I ever trusted them with my move. I got a quote over the phone and listed all of my items, yes every single item. They sent me a quote, I paid the deposit, they show up and do a walk thru and all of the sudden my estimate doubles! This company lied to me over the phone when I first called them. The salesman assured me they would not go over the estimate but when I called them they made fun of me for not reading the full contract which basically says they can do whatever they want. Make sure you get a real person doing a live walkthrough or you will regret it. Do not use this company. They contract out but said they don’t. They also broke my elliptical.
Reviewed June 29, 2024
Francisco and his associates arrived in a timely manner and called before arrival. Francisco was very polite and professional. Pickup was done in 1/2 an hour! And they took special care of my belongings and retaped all my boxes. They were amazing and fast! I will use this service again if necessary! Thank you!
Reviewed June 29, 2024
Amerisafe send me the most professional people to do the job which is iMovers LLC. I’m very happy with the Amerisafe. They send me this very professionally group. Thank you everyone. I’m so happy with the move. I will recommend them to anyone in future. They were on time, very courteous, easy to deal with, very understanding crew.
Reviewed June 29, 2024
All Point Movers were incredible!!!!! They were very nice, gave excellent notice before they arrived, polite, and the hardest working movers I've ever seen. They very quickly and carefully packed everything out and got it in the truck with ease. Best moving experience ever.
Reviewed June 29, 2024
Alex and KR were great moving service and very careful with the boxes and furniture! They followed procedures and took their time to do it right so that everything was taken care of. Would definitely recommend them in the future!
Reviewed June 29, 2024
Done an excellent job the time they arrived until now, which is time for them to leave. Any question I had had the answer. Anything I asked him to do they did for me. They are two very well-trained people and I would recommend their company because of them. Thank you very much for all the hard work. I would use them again.
Updated review: July 5, 2024
An Amerisafe reached out to me and an agreement on a couple of items, which caused the 1 star rating, were settled resulting in an ungraded response from 1 to 4 stars.
Original Review: June 28, 2024
This company has the absolute worst customer service and untimeliness of the delivery of the customers' belongings I have ever experienced. They are certifiably rude on the phone and will not work with you at all when they exceed the projected number of days your belongings are supposed to be delivered per their delivery table. They use loose contractual wording such as estimated and approximately avoiding accountability. Guaranteed, if the shoe were on the other foot and it was their belongings they would be just as irate. 0 Stars!

Reviewed June 28, 2024
DO NOT USE THIS COMPANY! Absolutely the worst experience of my life. They are slick salespeople that's for sure. Promise to be there for you the entire time. Lie. Promise you won't have to pay more than quoted. Lie. They take your money, broker your move to disreputable movers who completely destroyed all my belongings, held my goods hostage for more money. When you call this company for help, they could care less. They got paid. You are on your own.
Reviewed June 28, 2024
Moving is so stressful but this company made it seamless and stress free. I didn’t have to worry about a thing! The drivers were so attentive to my things! I am so happy to have chose them for this move. I would recommend them to anyone!!
Reviewed June 28, 2024
Horrible people. Promised delivery and pickup dates to assisted living. Came a day late and now say delivery up to 2 weeks from pickup and then doubled the price based on footsteps. Nobody lives within 75 feet of the side walk. All bait and switch from what sales rep said and what actually happens.
Reviewed June 28, 2024
These guys did a fantastic job. They were hard working and professional and courteous and patient with our needs and items. They wrapped items carefully and delivered all items safely and efficiently. Jeff, Randy, and Roland were kind to our children and parents. Several items were heavy, but delivered without complaint or any issue. Highest possible recommendation. Give these guys a raise!
Dr. Ryan C. **
Reviewed June 28, 2024
What a wonderful experience we had with AmeriSafe Moving! From start to finish, the process was effortless. Moving day went extremely smoothly & I truly appreciate the care, expertise & time that was given to me and my family!
Reviewed June 27, 2024
I have never hired movers before and was apprehensive and nervous moreso about the move in complete, but Antonio and his team were absolute rock stars!!!! They were so incredibly fast and efficient but thorough. I literally couldn't be happier with this service.
Reviewed June 27, 2024
Frank with AmeriSafe Moving services was great to work with. We spent about a hour on the phone doing a complete inventory to make sure the quote was accurate. The price was very fair compared to the other ones I was getting. On the move day the 2 movers that came out were very professional and efficient. They wrapped all my furniture with pads and shrink wrapped it. They transported everything from Ohio to Illinois in 2 days. I would highly recommend this company if you’re moving. Thanks AmeriSafe
Reviewed June 27, 2024
We move from Chicago to TX, 3 months before the move we contacted Amerisafe Moving, they helped us a lot with the move and linked us with best quality movers. Move was done right, we received our furniture within days, no damages, price was not the cheapest on the market but it was worth it, thank you amerisafe
Reviewed June 27, 2024
The moving teams from the brokered company (Home & Office Movers) did an excellent job taking care of our items at pickup and dropoff, and the rate secured by AmeriSafe was very competitive. So from a job perspective, overall very well done. However, as a first-time mover there was a bit of anxiety about the process because several AmeriSafe contacts were frequently unavailable and occasionally made you feel like you were a burden to them. I was rushed through the initial contract signing by a sales rep. AmeriSafe reps also frequently told us that our ~200 mile move would be a one day job, which was not the case, and there were sometimes delays. I think you run into more logistical hurdles by using a moving broker, but the price may override those problems if you have some level of time flexibility.
Reviewed June 26, 2024
I called in Amerisafe for a move from NJ to MA and they did an amazing job, they were able to work with me on the dates that I have selected, the representative on the phone was able to walk me thru the whole process on what needs to happen and what will happen. The crew that they sent were amazing, they went over everything with me and took extra care of all my items, they wrapped everything and took their time doing it. Thank you all for an amazing job
Reviewed June 26, 2024
I'm greatly delighted with this company for their professionalism, care for my belongings, quick service, and explaining everything in detail of my move from Arizona to Texas. Keep up the great work!!
Reviewed June 26, 2024
I used this company to move from MA to FL and it was amazing. The movers were exceptional and professional. Their dispatch office made me feel very assured of my belongings being delivered correctly. No damages, no missing items, and it was beautifully unpacked in my new apartment in FL. Will definitely be recommending this company to family and friends.
Reviewed June 26, 2024
This is a scam. List of grievances with AmeriSafe are as follows.
1. When we signed on with Robert, he promised us that packing services were included and that it did not matter if we had one couch or two. He also made the inventory list different from what I had told him to make the estimate cheaper so that I would sign on. He told us we could cancel for full deposit return up until 72 hours of our move when in reality it was 72 hours from signing the bill of lading. He also told us we would get our stuff within 7 days which everyone else we talked to told us it could take two weeks. He then started ghosting us when we tried to get ahold of him.
2. Despite me telling him multiple times when we wanted to move, he never put our move date on the account, I had to call customer service to get it on the account. The same thing happened when we tried to schedule the pick up for our car.
3. Customer service representatives have been rude every time I have called. They cut me off multiple times and hung up on me several times. Especially when I was trying to explain my frustrations of communication with them.
4. When we updated the inventory list to what we had initially said and added the packing services Robert promised us, it doubled our move cost and no attempts were made to honor what Robert had promised us.
5. We were supposed to get call 24 hours before the move date and we never got a call or voicemail or email. Customer service said they tried to reach us multiple times saturday and sunday (move was scheduled for sunday or monday) but my phone and email show no evidence of them trying to contact us. In the event that my phone didn't notify me of a missed call, I would have expected more than one attempt to contact me or at the very least a voicemail or email. The odds of ALL of my tech dropping all of their attempts at communication (where I have previously not missed a single call, are next to 0). Service rep was rude when I tried to explain that I had no record of them calling and I wanted to cancel my move. After saying multiple times she didn't understand why we wanted to cancel (despite me explaining every time she said that) she hung up without saying anything.
6. I got a call 10 minutes after she hung up from some other guy who asked me again if I wanted to cancel and I said yes. When I called after reaching my destination to list out my grievances, I was told that my move was never canceled. When she asked why I wanted to cancel, she cut me off as I was explaining my situation. She finally sent me a link so I could cancel my move but refused to listen to anything else I had to say after that was completed.
I don't understand how a company can stand by employees who blatantly lie to their customers just to get a sign on. I also don't understand how any of the customer service reps can call themselves customer service when they refuse to listen to me when I try to explain why I am frustrated and hang up on you without warning. It should be noted that in all of my phone conversations I was polite and cordial but to the point. I never raised my voice or cursed or called anyone anything other than ma'am and sir.
It seemed to me that they simply didn't want to listen to my grievances about how my move was being handled. I don't know why I have to call at least twice to get anything done with this company. This company is clearly a scam which starts at the recruiting process where they deliberately lie about the services provided and purposely make the inventory list incorrect so that they can give you a really low estimate. They then don't communicate until it is too late to get your deposit back and any attempts you make to communicate with them are not helpful.
Reviewed June 26, 2024
What can I say about this company. Only that they were prompt, professional, hardest working men I have ever met. They were extremely careful with our home items. They did so much for us in one day. Moving our four bedrooms home. The quality & professionalism just outstanding! My husband and I were extremely happy with all they did for us. They went above and beyond and protecting our floors, the carpet, the doorways. They are at the top of our list when we need them again. You cannot go wrong using this company. Moving is very stressful but AmeriSafe made sure that all went great. Very hard to find a company that really care about their customers but this company definitely care and they make sure to provide a stress free move. Will definitely use again & recommend them to all friends and family.
Reviewed June 26, 2024
I was referred to AmeriSafe Moving Services from a friend of mine to help with my move from Arizona to Tennessee. They were amazing. Not only were they nice and friendly but also very courteous. They helped me pack up my stuff so none of it got damaged. Very reasonable priced and on time for the delivery in Tennessee. Thank you AmeriSafe Moving Services for such a quick and safe move of my stuff.
Reviewed June 26, 2024
Peace of mind while moving, convenience, and good service were my highlights when Amerisafe took over the moving process. imoverLLC and Frank team did an amazing job packing my whole apartment with care.
Reviewed June 26, 2024
I moved with this company about a month ago from PA-TX. The initial person that I booked with was very helpful and communicated with me throughout the process. They found a carrier for me that was able to meet my building requirements for the certificate of insurance. This was the most tough part of the move because I have canceled on movers previously. Any who, the company that moved me (Sleepless Movers) were able to accommodate my additional items. The price was decent and I’m looking forward to working with these companies in the future.
Reviewed June 26, 2024
It was 1st time I used a mover... sleepless movers was sent by Amerisafe to pick my household goods from NYC to Miami. 4 guys loaded and all the furniture was wrapped professionally in Miami. 2 guys came and made the unloading easy... I’ll used them again. Thanks, Amerisafe.
Reviewed June 26, 2024
Had a last second move, very nervous but after I saw Jeff and his guys at Source 1 protecting my furniture my anxiety level calm down. My first time moving with a company instead of doing it myself, should have done it this way all along. AmeriSafe.
Reviewed June 26, 2024
Here's the updated review: "I was thoroughly impressed with Amerisafe Moving Company! From the initial quote to the final delivery, their team provided exceptional service. They expertly handled our long-distance move from New Jersey to North Carolina, covering over 500 miles. The movers were professional, efficient, and careful with our belongings, wrapping our furniture with care and loading everything with precision. The driver kept us updated on the status of our move, and the customer service team was always available to answer our questions. The prices were reasonable, and the value was outstanding. We highly recommend Amerisafe Moving Company for any moving needs, especially for long-distance moves like ours from NJ to NC. They truly made our relocation stress-free!"
Reviewed June 26, 2024
Emil and Laziz were rockstars helping me with my move. Very hot day, lots of boxes and bulky furniture. Really grateful for all of their help. They were friendly, fast, and really efficient!! Would hire them again!
Reviewed June 26, 2024
Sure, here’s a 5-star review for Amerisafe: I recently had the pleasure of working with Amerisafe, and I am thoroughly impressed with their exceptional service. From the initial consultation to the final implementation, every step was handled with utmost professionalism and attention to detail. The team at Amerisafe is knowledgeable, responsive, and truly cares about their clients' needs. They took the time to understand our specific requirements and provided tailored solutions that exceeded our expectations. Their expertise in safety and risk management is unparalleled, and it was evident that they are industry leaders. Communication throughout the process was seamless. Any questions or concerns we had were promptly addressed, and their proactive approach ensured that we were always informed and confident in the decisions being made.
The quality of their products and services is top-notch. We feel more secure and better prepared to handle any potential risks, thanks to Amerisafe. Their commitment to excellence and customer satisfaction is truly commendable. I highly recommend Amerisafe to any business looking for reliable and effective safety solutions. They have earned our trust and respect, and we look forward to continuing our partnership with them.
Reviewed June 26, 2024
This is the best moving experience that I ever had!!! Amerisafe did amazing job, very professional movers, packed all my furnitures, my stuff arrived in Charlotte NC without any damages or scratches! Highly recommended!!! Thank you Amerisafe!
AmeriSafe Van Lines Company Information
- Company Name:
- AmeriSafe Van Lines
- Website:
- nwmoving.com


