AmeriSafe Van Lines Reviews
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About AmeriSafe Van Lines
AmeriSafe Van Lines is a family-owned and operated company with over 40 years of combined experience in the moving industry. It offers full-service moving solutions including packing, storage and a wide range of moving supplies. AmeriSafe also transports specialty items, like grand pianos. The team provides free, no-obligation quotes and works to ensure you get the best value for your move.
- Auto transport services
- International and long-distance moves
- Instant, accurate quotes
- Packing, unpacking and secure storage solutions
- No in-home estimates currently offered
- Local moves may be priced higher than competitors
AmeriSafe Van Lines Reviews
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Reviewed March 30, 2025
I want to share my experience with Amerisafe Moving Services to help others avoid the same nightmare. The initial quote changed several times during the move, but the emailed quotes came as links that expired, making it impossible to reference their original terms. They arrived a day late, failed to apply a payment that had cleared, and ultimately refused to unload any belongings at the new house. This was particularly distressing for my elderly parents, especially since my father is battling stage 4 cancer. The movers fought with them and wouldn’t even unload the bed from the truck.
Communication was nearly impossible; calls to the office went unanswered, and there were no callbacks. We had to involve the police to file a complaint, and my parents ended up in a hotel without a bed to sleep in. Despite my efforts to be hospitable, including buying food for the movers, they took advantage of the situation. We filed complaints with both the police and adult protective services. Please think twice before using Amerisafe Moving Services —Don't let them take advantage of you or your loved ones.
Reviewed March 26, 2025
Foreman and crew are good at understanding the situation and getting to work wrapping everything and caring for all things great and small. Very professional. Price didn’t change so I am very appreciative of that. So far very happy and feeling good. Very grateful for the quick and professional service. Would recommend AmeriSafe for friends and family!!
Reviewed March 25, 2025
Of a high standard experience with this team. They were coherent, experienced and wonderful communication. Our move was not an easy one, but they managed it nicely. They maneuvered our things with care, nothing was damaged and they took extra measures to make sure our items would be manage with great effort. Thanks for making my move so smooth and uncomplicated. They are terrific. Definitely I would distinctly recommended.
Reviewed March 25, 2025
They came for the walk through was thoughtful, active and on time. It was a wonderful experience. They provide with lots of tips for making the move painless and explained everything. On Moving day crew worked so quick, the truck was packed in one hour and this included wrapping, padding and boxing everything with anxiously. They were courteous and friendly guys. They asked where things should be put and happily moved things many times until the position was where I liked. Highly suggested.
Reviewed March 25, 2025
This was breathtaking to work with, they answered all of my queries. Our recent moving experience with this company was really fantastic. We did not have a lot of materials to move and had a low budget. They were able to problem solve creatively to able my needs. They were highly communicative throughout the move. They arrived on time, conversable, professional and expose attention to detail when packing items. Overall, I would exceptionally recommend this business.
Reviewed March 23, 2025
Movers came right on time. The crew were very knowledgeable and working diligently. They took great care of our furniture, super professional and friendly. They were flexible and no hidden fee. They honored our original price although we had extra items and packing to take. We appreciate very much for their excellent service and their professionalism. High recommend!!
Reviewed March 23, 2025
I would recommend AmeriSafe movers, they gave me a reasonable quote. Donny and Abzal were very professional. My items reached my final destination in good condition. Initially they did not come with boxes but they were able to purchase some and pack my belongings. I was moving to a 3rd floor and no elevators they were accommodative. Thank you.

Updated review: March 24, 2025
They did reach out to make things right and stated they do not conduct business the way I was handled and will be addressing the issue quickly. This did ease my mind but I will still be taking my business elsewhere. I'm glad they did reach out, that does show they are monitoring things which makes me feel better.
Original Review: March 23, 2025
I entered info online trying to see if I could get a quote or find the prices. They immediately started to blow my phone up with texts and calls nonstop. When I told the agent I didn't want any more calls he continued to call me over and over after I kept hanging up on him and blocking the number. He would call from other numbers. Then he decided to get very threatening, cursing me out and telling me he was going to post my cell number everywhere possible so other companies would call me nonstop. I asked for his name and his supervisor's name, he refused to give me any info and calling me foul names. I told him I would report the company to the BBB and would write a Google review and he just escalated with threats. Their staff is apparently not trained or monitored well at all and they are very money hungry.
Reviewed March 22, 2025
Movers were professional, courteous, and friendly. Customer service was top tier. Movers handled the furniture with care and wrapped each piece individually for safe travel. Very friendly and accommodating. Upon delivery they continued handling furniture with care and exceeded my expectations by putting all the furniture all back together in the rooms that we designated. Highly recommend.💯
Reviewed March 22, 2025
Our experience with Robert and his team was exceptionally positive. From the very beginning, they demonstrated a high level of professionalism, punctuality, and courtesy. Robert arrived exactly on time, which immediately made a great impression. He and his team worked efficiently and carefully, paying close attention to every detail.
During the loading and delivery process, they were extremely cautious, ensuring that nothing was scratched or damaged. Every item was meticulously counted and properly placed, which reflected their responsible approach. It was evident that they have extensive experience in this field and genuinely care about the safety of their clients' belongings.
Moreover, all communication with them was pleasant and straightforward. They answered questions, clarified details, and did everything possible to make the process smooth. This created an atmosphere of trust and confidence, knowing that our belongings were in good hands. I sincerely appreciate Robert and his team for their professionalism, hard work, and attentiveness. It was an excellent experience, and I would not hesitate to recommend their services to anyone looking for a high-quality and reliable moving service.
Reviewed March 17, 2025
Isaiah and Xavier were fantastic. They are 2 of the nicest people I have ever met. They were professional and very pleasant to talk to. If I ever move again I would request them. They took care of the move like I was part of their family. I would recommend them to a friend or family member.
Reviewed March 17, 2025
We utilized them to move two bedrooms value of stuff from a storage unit to an apartment not far away. The crew was professional, adequate, careful, and well behaved across the move. They knew what they were doing and brought along the necessary materials. The office is also very flexible and helpful. I am consistently doubtful of inflated reviews, but I genuinely have nothing bad to say here. I would highly suggest this company to anyone. It was money well spent on peace of mind.

Reviewed March 14, 2025
Avoid at all costs. They are very pleasant when trying to get you as a customer, however, this all changes as soon as you pay. There are many hidden fees that you do not learn about until moving day. Customer service was very poor. The customer service representative I spoke with became very defensive and raised her voice throughout the conversation. Overall, wish I would have avoided this company from the start.
Reviewed March 14, 2025
VRT guys were awesome! I’m moving across country and have a LOT of stuff! I also have two upright antique pianos and antique carved wood furniture and lots of glass. What could be more of a test than that?! They did an excellent jobs, were very helpful and friendly and efficient. Highly recommend!
Reviewed March 12, 2025
I had a fantastic experience with Amex Moving Company and AmeriSafe Moving Services! They were right on time, courteous, and professional throughout the entire process. They handled my belongings with great care and went above and beyond to ensure everything went smoothly. I truly appreciate their hard work and attention to detail. I’ll definitely be using them again in the future! Highly recommend!
Reviewed March 11, 2025
Excellent client contact. Professional and courteous. Careful to explain the costs. Led crew well and all seemed to be handled well. Used a ton of blankets to protect the valuables. Everyone was thoughtful, quiet, courteous. Highly recommend to any friend. From original contact woth Andrew Williams through the many phones calls and questions… everyone was helpful.
Reviewed March 11, 2025
I recently programme a move with them. This team is superb. From the start, they were very communicative. On the morning of the move, they were quick and professional. They stuffed my apartment with care and consideration and I was happy that no items were damaged or engrave during the move. They truly had a system in-place for the transporting of the apartment, the loading and unloading of the truck. I would tremendously recommend them.

Updated review: March 10, 2025
Received a call back from Amerisafe consumer services who did rectify my issue and provided compensation for the correct amounts!!
Original Review: March 10, 2025
Horrible horrible horrible. Please do not ever use this company again. All they do is lieee and provide false info. Just told my bestfriend to cancel his move with them too and thank god he is within the 72 hours. This company first tells you You can leave clothes inside the drawers and only clothes. The movers arrived. That was a lie too. They also lie and tell you you will have the same moving company and pick up and drop off…. Lie number 2 - they will not be the same people or drivers at drop off. 3. They lie and put extra things on your inventory and then when they call for the QUALITY check correct your price send an invoice and then the MOVERS will STILL charge you the higher amount because Amerisafe will purposely wait till the moving company has already been dispatched to call which at that point forcing you to stay in a higher rate.
Reviewed March 8, 2025
From start to finish this was a great company to work with, they had great communication every step of the process. They were caring and understanding with a stressful process that moving is. If you are looking for a long distance or local move I would, without hesitation highly recommend using them!!
Reviewed March 5, 2025
Do not use AmeriSafe. They are only a broker and while the estimate, done over the phone, looked good, it was thrown out the window when the mover AmeriSafe chose repriced the day of pickup. The mover, Cobra Van Lines, reprice was thousands more than the original estimate and calls to AmeriSafe were totally unhelpful as they said the final pricing was really up to the mover. Cobra Van Lines then stored our items for several months while we looked for a home purchase and when the our belongings finally arrived cross country we had dozens and dozens of boxes crushed/ dropped and items broken, including 3 large screen TVs.
After 5 months and $1000s in losses, Cobra Van Lines said they would compensate us only for $280 in damages even though it was their negligence. Cobra said they would not conpensate us for any item we personally packed. In all this time AmeriSafe said they had NO role in the process and damage compensation was up to the mover. Never work through a broker like AmeriSafe and beware of 3rd rate movers like Cobra Van Lines.
Reviewed March 5, 2025
Bristol Movers provided exceptional service when I needed to relocate. The movers were friendly, respectful, and efficient. They worked quickly and carefully, ensuring nothing was damaged in the process. Their customer service was top-notch, and I appreciated how easy it was to schedule my move. The price was fair for the high-quality service I received. I couldn’t be happier with my decision to hire them. Thanks to AmeriSafe for sending them over.
Reviewed March 5, 2025
Vlad and his team did a very professional job with the packing and loading for my move. They did not arrive as soon as I expected, but this was apparently due to miscommunication. I was very impressed with Vlad’s ability to manage his team and he packed my paintings and Piano carefully. I would use Vlad again, he did an excellent job and was very accommodating.
Reviewed March 4, 2025
I called in to get an estimate to move long distance from NH to VA. Bruce was my sales person. He was good to work with. Very easy to worked with. Movers called head a time to let me know they are on the way. They are very efficient, very professional. They did amazing job wrapping my belongings. I am very impressed by their excellent job. Will recommend AmeriSafe to all 👍👍.
Reviewed March 3, 2025
Contacted the company several weeks before my move and the company was great contacting me to make sure everything was good to go. They showed up on time packed everything in my storage unit and quickly moved everything to my new house. We had 3 flights of stairs and the movers didn't charge me extra for it. I Highly recommended for your next move!
Reviewed March 3, 2025
So far it has been disastrous from the beginning. The time windows for pickup and delivery were not properly communicated. My pickup was delayed and fortunately I had my realtor available to be in the house in FL since I had to drive up to WV. Now I'm waiting for my furniture and was told that they have a 21 day window from my 1st day available. Sitting in an empty house and waiting for my stuff I received a call today that my furniture will arrive Wednesday or Thursday while I have to be at work. I was also told if I can't be there, I'll be charged extra for rescheduling my delivery. I'm disappointed about their time management and the lack of communication. I would not book them again.
Reviewed March 2, 2025
Daniel and Benjamin were great! Had some issues with the company but the movers were great. Amerisafe worked with me well. The contacts at Movers Without Borders were a bit hard to deal with. Not sure if I would use them again.
Reviewed March 2, 2025
ROBERT and his crew did a wonderful job. They were very efficient, fast, and courteous. I would highly recommend them. The crew did an excellent job of wrapping up furniture and packing up fragile items. Robert was very knowledgeable and managed his team well. There was no conflict among his team.
Reviewed March 1, 2025
I contact AmeriSafe Moving Services to get a moving estimate and John was my salesperson he was good. Kept very good communication with me and kept me informed about the outcome in process. The process was transparent. No changes. Movers came on time. Check everything. I had more boxes than anticipated but they kept the same price with no additional. Movers very professional economics with their time. Super friendly. Highly recommended AmeriSafe moving services!
Reviewed Feb. 27, 2025
Excellence experience with the movers - they were early, very efficient, and caring in handling of items. Vlad was exceptional and very pleasant to work with. He made the process so easy and comforting for what can typically be stressful. Thank you so much for your time and efforts by your team.
Reviewed Feb. 26, 2025
They were very fast yet accurate! I worked with them for a local move from to Albany this past Monday. The moving team was seriously nice, reflective, and kind! They were all laugh and full of energy when they pulled up in the truck at 7 am! What I love about these guys is their honest pricing and sprint. There is a base price and an hourly rate at a two-hour minimum. This acknowledge me to precisely estimate how much my 1BD move would be priced at based on my amount of goods and my moving length.
Reviewed Feb. 26, 2025
Significant availability and very quick to react via email. Truthful and effortless with rates too. Moving day was very smooth, the team came on time and super nice. Crew were really went above and beyond -- mainly when dragging an enormous couch up 4 flights of stairs. Primarily it looked like it was not going to fit up the stairwell and I did have to merchandise my couch, but they carry on and somehow found a way to make it occur! Unbelievable work, and they saved me the inconvenience and cost of selling/buying one more couch. Big appreciation to these guys.
Reviewed Feb. 26, 2025
This is not a moving company. They subcontract you out to a company. The company they gave our property to were terrible. The price was higher than quoted, boxes crushed in the truck and boxes missing. Don’t use them!!!
Reviewed Feb. 25, 2025
I can not consider honest I did not give in my review! We utilized the them last month. We are moving again and I undeniably have not considered using any other else. They were quick and handled with care. They were pleasant and careful and I saw a team that operate well together. Moving 4 adult sized people who have lived in a place for years to the other side of contra costa is not going to be economical, but the prices were coherent and even beat some of the other places that I knew would not have taken such good care of our goods.
Reviewed Feb. 23, 2025
I am VERRRRY DISSATISFIED!!! They asked me what items I was taking and gave me a quote. I had to move the day we had scheduled. When they got there they started telling me it was by cubicle square feet. So the price tripled!!!! I was in a bind and had to be out. I was crying. I just went through a divorce and very low on money. They are crooks, stole from me and a scam!!!!
Reviewed Feb. 23, 2025
I recently used Amerisafe, and I’m extremely satisfied! Their team is professional, punctual, and highly efficient. We picked up a client’s belongings from an apartment, and everything went smoothly and quickly. The movers carefully packed and transported everything without any damage. Excellent service, friendly staff, and reasonable prices. I highly recommend Amerisafe to anyone looking for a reliable and professional moving company!
Reviewed Feb. 20, 2025
The one thing I find hard to believe is that none of the movers seem to take my estimate seriously. Based on my last move. I get reactions rapidly and completely. I chose them based on a combination of availability, cost and distance from their location to the move site. They were very meticulous about everything and I found them to be very accurate. The one thing that was hard for me to estimate was the number of hours required for the total move. In the end it did not matter because they moved me in less than two hours. Their minimum charge was for three hours. I viewed them to be professional and honest. I would highly recommended.
Reviewed Feb. 20, 2025
I had an excellent experience with AmeriSafe Moving when relocating from Los Angeles to Arizona. The team was professional, punctual, and extremely careful with my belongings. From packing to unloading, everything was handled with great attention to detail. All my items arrived on time and in perfect condition. Their communication was clear, and the entire process was stress-free. If you’re looking for a reliable and efficient moving company, I highly recommend them!
Updated review: Feb. 22, 2025
I talked to Human Resources department and they were able to resolve the differences we had about my move from Riverview Fl. to Jacksonville FL. I am pleased to say that I’m very satisfied with AmeriSafe and the way they handled our differences. I would strongly recommend AmeriSafe for any move that you may have. Thanks, AmeriSafe!
Original Review: Feb. 18, 2025
I’m very disappointed in the quotes I received from Amerisafe. I was given a quote for moving from Riverview Fl to Savannah GA of1,935$. I told him what I needed to be pick up. I also sent him pictures of the furniture I needed picked up. I also mentioned I had approximately thirty boxes. After I traveled to Savannah GA for three days I decided against the move. I informed Michael of this. He said "no problem". He never reduced the price. In talking to Steven ** he itemized my furniture and things and came up with approximately four thousand dollars for the move to Jacksonville. I was aghast, had I forgot to mention two thousand dollars worth of furniture!?
I reviewed my inventory and no I had only left a few things off! I called another company and gave them my list and they came up with only an estimate of 710 cf. Compared to your estimate of 1000 cf. plus A big discrepancy. I don’t think it’s fair for you not to offer me a refund!! Four thousand dollars from Riverview FL. to Jacksonville FL. Three and a half hour trip!!? A bit much don’t you think!!?
Reviewed Feb. 18, 2025
We used Amerisafe for a recent move from NY to NM. We were quoted 4k by Yaniv ** and after they loaded all of our belongings they gave us a $7k bill. Not only that, but they refused to take the items out of the truck and pressured my girlfriend, who was by herself, to sign off on the quote. When I expressed my frustrations they simply told me that "we can take it to court if that's the road you want to take". DO NOT use this company or the Sleepless Movers they sold the job to. I can not explain my anger and frustration enough and I have contacted attorneys to represent my case. Please save yourself the heartache and disappointment.
Reviewed Feb. 17, 2025
Dealing with AMERI-SAFE has been one of the worst experiences if my life. They haven't even started packing and my STRESS LEVELS IS A 20 OUT OF 10. I wish I could give a negative rating. The customer service team is disorganized, rude, and dismissive. DO NOT HIRE THEM. They lie during the sales process & once they get your money they treat you like trash.
Reviewed Feb. 13, 2025
I reached out to Mark with an inquiry for a pretty quick upcoming move. He gave me exactly what I was asking for without any hassle. Everything was efficient, and precise. I had been dreading trying to set up this move but he made it easy. I will definitely recommend him to my family and clients with their upcoming moves. Thank you Mark.
Reviewed Feb. 13, 2025
From start to finish this company was great to work with. The customer service was super helpful. Movers came right on time very professional and very hard working. They made sure that our belonging were well protected. I had a very bad experience last year with another company but AmeriSafe is the company to go with, they really care for their customers. I will make sure to recommend them to all my friends and family!
Reviewed Feb. 11, 2025
Hired AmeriSafe 12/5/2024. They never divulged that they were outsourcing the move Told me I was in good hands as the person I spoke to had 12 years in the business. He told me not to buy extra insurance as I was adequately covered. Told me cushions and pillows could go in heavy garbage bags, but when movers showed up, they said no and charged me 3 times the price of boxes. 90% of the move was boxes and a few furniture pieces that they wrapped in moving blankets. Their estimate was for boxes 16x12x12 and mine were 9x12x12, so I felt we were over-estimating. The actual would take place at pick up. MY FEE WENT UP FROM $2975. to the actual of $7656.12!! Since this is the day of pickup you are stuck. My items were transferred to at least two different movers. It was taking longer than promised verbally and I called the dispatcher who said he couldn’t find me in his system. I felt my items were lost and I’d never get them.
Ten days after the expected date, they arrived and moved the items in. The next day I started to unpack, it looked like my items were in an accident. Furniture in pieces, boxes were broken and smashed and items inside were destroyed. THIS WAS HEARTBREAKING. Not to mention a FINANCIAL NIGHTMARE. I have moved @ 8 times in my life, twice internationally, and I've NEVER had any issues. THIS WAS A TERRIBLE EXPERIENCE.
Reviewed Feb. 9, 2025
AmeriSafe Moving Company is NOT your mover. They are a middleman and connect you to a mover. I went to North Carolina in October 2024 to pack my elderly mother and move her to Arizona. The movers seemed great. Looked like they packed everything up good and were very polite. There were a LOT of added on fees we didn't expect and the size of our shipment was over what was expected so that cost us a lot as well. I can accept all that due to my lack of reading every word of very fine print in the emailed contract. What I can't accept is the fact that it took over a month for them to get her stuff to Arizona and not only that but they butchered her stuff. Most of her furniture was damaged. Boxes clearly repacked and valuable items missing. Old family heirloom antiques just gone. Irreplaceable.
I have called AmeriSafe and the actual moving company many, many times since December 2024 and all I get are promises to email a claim form or my name and number being taking so the "manager" can call me back. No one ever calls back and no claim form ever makes it to my inbox. The customer service phone people are clearly working from home because you can hear babies and dogs barking in the background. And these poor folks are clearly woken up from a nap when you call them. NEVER use this company.
Reviewed Feb. 9, 2025
Cesar and his team arrived perfectly on time and were very helpful and kind to our family. They took care of every single item and made sure everything was packed up for us, and even locked up our home for us so we could get going on our trip to our new house. I highly recommend this company because of Cesar and his team. Thanks guys!
Reviewed Feb. 8, 2025
I booked a move from Cincinnati to Milwauke. Profesional quote of $2400 for.one bedroom apartment. 2nd tier company shows up with Penske truck starts charging me for small truck, length of walk, I have 1500 sf of stuff. My apartment not the big. Nobody at AmeriSafe helps to negotiate on my behalf. Showed up in Milwaukee 1 week later with no notice after repeated attempts to Amerisafe. Furniture damaged. Boxes damaged. $4600 dollars taken hostage and refuted by this dishonest company. Fill out paperwork for damages. 2nd tier mover out of business. Get $200 dollars with damages exceeding $1000. Stay away and don't trust their fake reviews. Most unprofessional and dishonest company!!!
Reviewed Feb. 7, 2025
The crew arrived promptly on time, they called me within half an hour of arrival. The gentlemen were very polite, thorough, professional and accommodating. Their workmanship was very meticulous. They took the time to carefully wrapped and protect all my furniture. I am happy I will be getting my delivery early tomorrow morning too.
Reviewed Feb. 7, 2025
Friendly and approachable. Diligently worked thru the job. Thanks to Amerisafe that they’re sent great team from Anapa Moving. Guys were respectful and careful with my belongings. I’ll recommend them to my friends! Hope to see the same team on a delivery location. They packed all the furniture with pads. Put my glass in a carton. By looking at how they worked, I’m positive that my stuff is safe.
Reviewed Feb. 4, 2025
I am writing this review based on my experience with Amerisafe brokerage. Mark **, a representative for Amerisafe, a moving broker highly recommended Seventh Generation moving company. I was given a quote by Mark ** of $31,788.46 of which they required a deposit of $13,785.00. No one came out to survey my household, it was all done verbally and a questionnaire to fill out about what was in each room. I was very uncomfortable with this and I told Mark ** this more than once and he reassured me that this is how it is done and not to worry that he would be sending a large truck and Seventh Generation would take good care of my move. He was quite the salesman.
My move was scheduled for a 2-day pack-out process. They showed up on the 1st day with 1 large truck and 8 packers. There was no organization or information given to me as to which rooms and how this swarm of 8 people would be doing the packing. This was the most chaotic thing ever. The way they were packing things was like it was their first time doing this. Several times I stopped them, asked them to be more careful and they seemed annoyed by me which was very unsettling.
Later this first day I was told that they would need to bring in 2 more trucks and that they wanted to do the entire pack out in 1 day. They had already called in several more packers and I was not given a choice which was so overwhelming since I was not ready to have my entire home put in boxes. At the end of the day, they told me that my new cost would be $48,691.47 which almost gave me a heart attack but then they had already packed my entire home. What was I to do? Shame on them! I really feel that I was backed into a corner at that late hour and did not know what to do. Mark **, the broker, kept telling me that if there were any problems to contact him and he would handle. He failed this miserably because he keeps passing all this on to someone else who is not qualified to make decisions or help resolve any of the problems.
When they arrived in Florida with my items there were only 2 trucks. They had taken the additional 2 trucks they brought in at my California home, taken them to a location and repacked things into a 2nd large truck. Looking at the invoice, they charged me $7,215. for packing materials and $10,375. for the estimate which I feel is bogus since they totally underestimated the quote. What I got out of all this was more than 80 items that were broken, scratched, and dented along with missing items including jewelry.
For the damaged items and losses, they have made an offer of $321 compensation. It’s an embarrassing amount with the way my move was handled, and that amount does not even cover the 6 Crystal Waterford goblets that were demolished in the move. No matter how many phone calls, emails, and texts I have sent out to the broker, Mark ** @Amerisafe, he has chosen not to contact me directly to help resolve these problems of which when making this sale he said he would do. I feel I have been abandoned by this company. I feel that Mark ** and Amerisafe sold the job, got their money with no respect for me the client nor taking any responsibility for all of my household items that they destroyed in the move. I am 78-year-old widow and I feel that I have been taken advantage of. Buyer beware – I wish someone had warned me about Amerisafe.
Reviewed Feb. 3, 2025
John **. John was extremely helpful, extremely fast and professional. He was supposed to have help show up and no one showed for the pick up to help him.. but that did not stop him doing everything by himself. He did receive help on drop off, only one other person.. Also John traveled through a snow storm to make it to the drop off on time.. John was by far an amazing person to have move me and my family. Usually when I was in the military it was a team of 5 people to move me and my family.. With John he did everything by himself. He deserves a promotion and a raise. Date of experience: February 02.
Reviewed Feb. 2, 2025
They were accessible when I required them, and the pricing was competitive. A friend recommended this company and I am happy I move with them. I got the same crew accompany, who went above and beyond for moving my stuff and getting each item setup at my new room. Admire your help during what can straightforwardly be a stressful time.
Reviewed Feb. 1, 2025
John and his crew from Amerisafe/Anapa were super helpful with our move from an apartment to a new home in a different state. They handled our furniture and boxes with care and efficiency and answered all of our questions. I would definitely hire them again for future moves. They did a great job!
Reviewed Feb. 1, 2025
Arrived on-time and completed walk thru very efficiently. Upfront and honest about packing materials that would be needed. Every mover was very experienced and friendly. This is my first time using a moving company. Would highly recommend to anyone looking for a long distance move!! I Hope to get same service in Florida.
Reviewed Jan. 30, 2025
After being in my home for 40+ years I am new moving closer to my family and these guys are making the move so easy. Movers were easy to get along with, professional and doing a fantastic job. They are the BEST of the BEST. I can’t thank them enough. Will highly recommend to everyone.
Updated review: Jan. 29, 2025
Got a call from Frank from Amerisafe who has done his best to make it right. I'm grateful for the attention to my personal move. Says a lot to me that I'm treated like a person and not a check. So for that I will give credit where it's due.
Original Review: Jan. 29, 2025
This is nothing but a scam. It's a low ball over to then fee you to death on pick up and then again at drop off. If you ask questions you'll get different answers from every rep in the office. I would advise to not use broker companies and hire the actual moving companies. At least then you'll know exactly what you're getting into.
Reviewed Jan. 29, 2025
Movers called me 30 minutes prior to arrival, got right on time, got right to work. Very professional and efficient. Workers were very skilled and they knew what they doing. They made sure everything was safe packed and loaded the truck professionally. I am sure will get the same service in SC. Highly recommended. 😀
Reviewed Jan. 29, 2025
They are able to assist me moving on a short notification. It is an appreciable moving experience. One of my fellow worker recommended the this company to me. The price is comparatively reasonable. The service is highly professional. They got big boxes to hold all of my small carton to make the move more productive. I will really choose them again next time.
Reviewed Jan. 27, 2025
Thank so much for AmeriSafe. My best experience in moving. Guys was super fast, friendly. Took awesome care of my belonging. Pack all fragile items. I would recommend this moving company to all my friends. Thank you so much. Everything was great. And of course I will move with you again 100%.
Reviewed Jan. 27, 2025
I researched moving companies for a move from Massachusetts to New Jersey. Amerisafe came up as a good choice. Upon speaking with Bruce I was quoted $6,000. He used photos from the sale of our home to help with pricing. The only items he could not see was what was in our attic. I do feel he seriously underestimated the number of boxes we would need to pack up the house. After packing up everything I did a box count and it ended up being double what he estimated. So the cost also doubled.
I was stuck at that point as it was two days before the moving company was to show up and the closing on our home. It turns out they out source the move to another company Amex. Amex shows up on moving day and says the job is bigger than expected and wants to charge us 16,000. I was stunned. Said that was too much. After a little negotiating we settled on 14,500 as I really had no choice at this point. So what I can tell you is to be very careful with your estimate. Everything sounds very reasonable with the first quote but they seem to suck you in and then get you in a position where you're stuck and the price goes up and up.
Reviewed Jan. 26, 2025
Efficient, professional and respectful. Very nice and careful with job done. Arrived early and ready to go. Thank you for sending us professional team! They did really great job, was fast, friendly, professional also. I will recommend them to all my friends. My best experience ever! Moving company took care of all my belongings! They came at time too!
Reviewed Jan. 24, 2025
Unfortunately I was not able to use your services. My brother stepped up and said he was going to move me. I just wanted to say Frank ** from AmeriSafe was very accommodating, very personable, and informative. If in the future I do need a moving company or I can recommend you to somebody, it will be because of Mr **.
Reviewed Jan. 17, 2025
Certain individuals invest wholeheartedly in their work and in their client assistance. This is one such organization. This is a superb organization. It is a family worked organization as the name proposes. They securely packed everything in covers and plastic wrap. According to plan they set up back all furniture. They were extremely proficient.
Reviewed Jan. 16, 2025
Movers came right on time, they did the walkthrough and started working right away. Team were very quick and efficient. Super professional. They kept me informed during the process. Workers were polite and pleasant to work with and they worked very well together. It’s was very stress free experience. Highly recommend to all!
Reviewed Jan. 14, 2025
Movers came on time and gave us 30 minutes' notice. Packed everything to our liking. The movers were very pleasant and personable. This is our first time moving long distance. They helped us with a very stressful situation. They were definitely quick as it goes right on a truck to SC. Highly recommend to all!
Reviewed Jan. 12, 2025
I booked a move from CO to OK thinking that I was using a reputable company. Once the broker gets your deposit ($1200 on an $2650 move) and gets your signature on what appears to be a fair, detailed, and professional estimate… they are no longer involved in your move. After that, all bets are off and your nightmare begins!!! Your move is passed off to a logistics company. Every aspect of your move falls apart, from the date of pickup, to additional costs, to the date of delivery!!
I have moved across states 3 times without incident. A move that was supposed to cost $2650 ended up costing $6500!! My belongings were delivered 21 days after the agreed upon date (after a dozen calls trying to get a confirmed date) and you will be asked for a cashier's check before the truck is unloaded. I moved very little furniture, and the boxes that were moved were crushed and most containers cracked and broken! It was disgusting… complete negligence!! And the original broker that arranged my move… phone number no longer in service!! And the customer service for AmeriSafe… not their problem. When trying to track down delivery on my items, I was told that I “should have read the fine print” on my contract. Do not use this company!!!
Reviewed Jan. 12, 2025
I had a terrible experience with Amerisafe Moving Company, and I feel compelled to warn others. They misrepresented themselves during the sales process, making it seem like they were the moving company when, in fact, they are just brokers. They outsourced my move to a fraudulent, unprofessional third-party company, leading to a nightmare from start to finish.
Initially, I was quoted $3,618, but the day before the move, the cost was inflated to $4,619 simply because I added six extra boxes. The original quote included four wardrobe boxes, but the movers ended up using over a dozen—most of which weren’t even for clothes. This felt like a deliberate attempt to hike up the charges.
When it came time to pay, they insisted on cash, Venmo, or Zelle, which was highly unprofessional. I asked if I could pay with my debit card, and they informed me there would be a 5% fee, and I’d need to fill out a credit card authorization form and provide a copy of my driver’s license and credit card. This invasive request felt unsafe, so I paid via Zelle instead. However, due to my credit union’s transfer limits, I couldn’t complete the payment in one go.
On delivery day, the issues worsened. The movers arrived close to midnight and demanded full payment before even starting to unload. I questioned why I’d pay before the job was done, but they claimed it was “policy.” This time, they refused any form of debit payment altogether. With my bank closed, I was stuck scrambling to make the payment. They essentially held our belongings hostage until we could make it work. Meanwhile, one of the movers blasted music in our home as if it was a party. Completely unprofessional. Amerisafe’s customer service was no better—rude and condescending when I called for help. Once they have your money, they couldn’t care less about you. DO NOT HIRE THIS COMPANY! Save yourself the frustration, financial exploitation, and disrespect. Amerisafe is the epitome of bad business practices.

Updated review: July 11, 2025
Amerisafe recently reached out to follow up on my experience, and I’ve since learned that the 5 Diamond Star company has been removed from their carrier network. I’ve updated my review accordingly, as I now recognize Amerisafe took responsibility for addressing my concerns.
Original Review: Jan. 11, 2025
Poor coordination. My car was delivered 5 days earlier, and the household stuff was delivered 12 days later than the expected delivery date. This company is a broker, not a mover, so it is supposed to coordinate the work order, pick-up date, delivery date, etc, with the local movers of their choice, but it did not do anything it should. The dispatch department is awful, rude, and not helping anything. I don't know what they are doing, actually. The truck driver even needed to call me and ask me for my address. It was unbelievable. The 5 Diamond Moving Company, which was the local company they assigned to me, was equally awful. Rude and not proficient in English. I asked them for the receipt for the $480 extra charge I paid for the stairs, but they could not provide me with the receipt.
Reviewed Jan. 10, 2025
I am moving from NYC to Oregon after living in the city for 40 years. Communication with the salesperson was good also Bruce was very nice. Movers came on time, great Communication, super professional and courteous. They took very good care of my belongings and I have so much trust with them. They are amazing and will recommend them to everyone!!
Reviewed Jan. 9, 2025
I spoke with Andrew regarding a quote to move from Virginia to Atlanta. He beat a competitor's price in order to get me moved within the timeframe requested. On the day of the move the movers were late and refused to complete the job because Andrew wrote information in the contract that was absolutely not true. He tailored the quote to fit the cost to beat their competitors. The movers walked around and spoke in a different language to others on the phone while doing very little work. Then they quoted me 3 times the amount in order to complete the job. I requested that they cancel which was within the 72 hour window because this was not a company that I would entrust my belongings with and the movers refuse to complete the job.
The movers stole (recorded on the Storage video) my four-wheel dolley in the process. I spoke with someone from the company (which the call was recorded) and she advised me that they would refund me a portion of the cost. I submitted the cancellation form and almost 3 weeks later nothing. If you are looking for integrity during your move, please do not go with this company! Fraud at best. I will be reporting this to the BBB as well. Not only did they not complete the job but I had to pay an additional $200 for the storage for two days. If you receive a call from Andrew (sure he will change his name) Run.. This company is a rip off! Run as fast you can.
Reviewed Jan. 3, 2025
Booked with Amerisafe, signed a great contract then right before our move we had to increase how much stuff we had and got a new quote with contract for 2.5x's as much a originally quoted for. The guy said "It would only be that much if you take up the whole 2nd truck and you won't, you will only get charged for what you use". Turns out Amerisafe contracts with another company to do the moving and they said we have to pay the full amount. Book with someone else to not get scammed.
Reviewed Jan. 2, 2025
Date: July 2024. Move: FL to NJ. I cannot emphasize this enough… Do NOT use AmeriSafe Moving company for your long distance move. The company is run by in-compassionate, incompetent, borderline criminals who do not care about you, your valuables, or your situation. They only want your money and once the contract is signed good luck getting in touch with anyone who cares to help you or be held accountable for any issues along the way. They are actually third-party brokers, but this isn't clear until the move-out date when you will discover a different moving company is actually in charge of the pickup and drop off.
Nevertheless, they have no interest in actually brokering or mediating the move and will disappear once the first payment is made. Our movers showed up 2 days late for the pickup but Amerisafe didn’t even try to contact the moving company when asked about updates. Their response on the phone when no one showed up for 2 days straight was “what am I supposed to do if the movers aren't there…" "It's not our job…” To spare the rest of the rant, the movers they hired did a terrible job, damaged 80% of our goods, and charged $2700 extra in unexpected fees and payments despite being told our $$$$ invoice would cover the entire move…. All cash btw, no cards accepted. In summary, this company should be investigated, litigated, and shut down.
Reviewed Jan. 1, 2025
The person who helped me over the phone was very professional and personable. He helped guide me through the process and answer tried all my questions. When the day came the movers were very prompt and courteous helping us navigate through the process. They were very upfront about pricing. Highly recommend AmeriSafe moving services!!
Reviewed Dec. 25, 2024
Upon delivery from NY to CA, we found items missing, rifled thru, torn boxes. They were in possession of our items and now close to 5k of missing electronics were stolen. Police report done and investigation in progress. The owner said to just file an insurance claim. They don't care about you or your belongings. We are a military family and this is unacceptable business practice. Lawsuit option being researched.
Reviewed Dec. 23, 2024
Leo at AmeriSafe Moving Services was great to work with, he set up the move in no time. Movers were very professional, pleasant and cooperative. Outstanding service. Amazing service all around. They wrapped everything professionally. I am so pleased with the service. I love those guys and will recommend to everyone. ❤️
Reviewed Dec. 22, 2024
Movers showed right on time, they made the truck to fit on a very small st in NY. I can’t believe how strong are those guys and quickly cleaned up the house. Very professional, everything is wrapped so well they protected our furnitures like it’s their own. They took everything out with no damages. Those guys are AMAZING, we love them. The best moving experience!!
Reviewed Dec. 21, 2024
From the first phone call to Amerisafe Moving Services I very pleased with the service. They gave me a quote to move from MD to DE. The excellent service I was received by the movers is outstanding. I had more space but the movers helped me and kept the price the same. Very professional, great attitude, always with a smile on their face. Those guys are the BEST. Will recommend to everyone. Thank you again. Great team.
Reviewed Dec. 20, 2024
First time moving after 10 years and I called AmeriSafe moving services to get quote. Emmet was my sale person and he was good to work with. It was little issue with the delivery date that was promised but the movers helping me and I will get it quick, they gave a trailer they will load right away. Movers was very professional wrapped everything to perfection. I will recommend them to everyone!!
Updated review: July 10, 2025
Today I received a call asking if they could do anything to satisfy me since I was not happy with the initial meeting. I have agreed to a check from them for part of the money that I feel like they owe me. So I am changing my review to a 5 star
Original Review: Dec. 19, 2024
This company scammed me out of more than $800. They hired a sub to do the actual move. They quoted $1,577.70 with a $500 deposit plus $300 for changing the move date. When the sub got to the house he claimed that I had more stuff than the quote. So he added $800 to the quote. Before they would unload at new home I had to pay the $1977.70. The sub did not get everything so I had to find someone else to get remainder. The final bill of lading showed a moving price of $1977.70 with $800 prepaids from Customer, Move total $1977.70. If you do the math you can see I paid $2,777.70. When I asked for a refund I was told that this was the costs of my move and I was not owed a refund. I am not looking into legal resources.
Reviewed Dec. 19, 2024
Let me preface this by saying that no review I can give this company would ever possibly bad enough to make up for my experience with them. A month ago we hired Amerisafe and after quoting a price stated the only payment option was to break it down into three. We paid the first payment on booking and the second when they arrived to pick up our stuff and were supposed to then take the final payment when the drivers were on their way.
The last two payments bounced due to our bank account being locked for suspicious transactions in multiple states due to relocating by car. Amerisafe never informed us of the payment bounce until we called 2 weeks later to get an ETA. They were rude and threatening to auction our belongings even though we got them paid the next day once the bank account was sorted out. They weren’t paid for two weeks because we were never notified by phone or email that there was an issue and they had originally told us it could take up to 2 weeks for delivery, hence us waiting 2 weeks to call. For context: my mother is 70 and all but hearing impaired with memory issues, I am disabled and my son is ASD level 2 and these people have all of our worldly belongings plus my son’s Christmas presents. We do not even have clothes and we really don’t have the money to buy new clothes.
It has now been over 2 further weeks since then, when a week ago we were told our things were being loaded onto the van and we would be called for an ETA. We have not received a call and we have checked in every few days to be given the same excuse. Furthermore, their female contact in New Jersey was rude & condescending and told me there was nothing I could do about it because I would never be able to afford legal representation. I reported her to higher ups, but her attitude and condescending rudeness continues to be an issue. As of the call today, we are still being given the runaround and told we will be called with an ETA. As of the call today despite being incredibly rude to disabled women on the phone for no apparent reason, she is still employed.
We have taken the first steps towards legal action against this company and I recommend avoiding them at all costs unless you want to gamble with the possibility that they will put you through hell during an already stressful life event as moving states. Merry Christmas I guess? It certainly won’t be for us since you have our presents plus everything else we own. This broker doesn’t even know where our stuff is, they lie continually, and they cover up for other people who are lying and being incredibly unethical. Go with literally anyone else. No photo included as I likely will never see my belongings including things that cannot be replaced again.
Reviewed Dec. 18, 2024
Jonathan ** and Benjamín did an amazing job at moving all our things into our new place! In a timely manner as well! Nothing damaged and everything neatly put where we wanted. Everything we had is here.
Reviewed Dec. 17, 2024
I recently used AmeriSafe Moving services for my move, and I couldn’t be happier with the experience. From start to finish, their team was professional, efficient, and careful with my belongings. The pricing was very reasonable—truly one of the most affordable options I found—and there were no hidden fees. The movers arrived on time, worked quickly, and handled everything with care. I highly recommend them to anyone looking for a stress-free and budget-friendly move.
Thank you, AmeriSafe Moving services, for making my move so smooth and affordable!
Reviewed Dec. 16, 2024
This company and its employee's are complete frauds. They said they were the actual mover not a broker. WRONG, THEY LIED TO US, THEY ARE ONLY A BROKER NOT A MOVING COMPANY. The company that showed up to move us, was a completely different company. They gave us a hard and fast maximum cost for the move. WHEN THE ACTUAL MOVER ARRIVED, THE PRICE FOR THE MOVE WENT FROM $9,350.00 TO $14,000.00. They said the personal property would be taken directly from the home to our new home and it would not be off loaded into a warehouse then onto a larger truck. THEY LIED AGAIN, THE ACTUAL MOVER SAID THE ONLY WAY THEY MAKE A LONG DISTANCE MOVE IS TO TRANSFER THE ITEMS TO ANOTHER LARGER TRUCK.
We gave them a $3800.00 deposit, when the other mover showed up and gave us the NEW HIGHER price, we sent them away, and cancelled the move. When we cancelled with AmeriSafe, they said they would only refund us $1,000.00. This appears to be a planned strategy to defraud Americans out of money. It's a clear scam. HEADS-UP AmeriSafe is connected to a company called NATIONWIDE MOVE MANAGEMENT, LLC and NW MANAGEMENT SERVICES, LLC.
Reviewed Dec. 16, 2024
Movers called 30 minutes prior to arrival, they came right on time. They went above and beyond helping me. They wrapped everything super well. They are professional, efficient and friendly. Also customer service was very great to work with. Absolutely will recommend AmeriSafe Moving Services to everyone looking for a great move!!
Reviewed Dec. 12, 2024
Beware! Not a moving company! These are brokers so they take their cut then send criminals to your house and won’t take your calls. Andrew promised me my stuff to arrive in 3 days. Movers show up 6 hours early then once they leave say my stuff will go truck to truck for weeks and maybe will make it to my house. But if I pay over $5000 cash which is extortion it will be at my house as promised. Amerisafe wouldn’t even pick up the phone as I’m sure they saw my phone number and don’t care because they already have your money. And now you are left to try to negotiate with criminal who have all of your belongings on a truck going to no where. Total scam. They should be arrested. Find a moving company and book directly. Don’t go through this nightmare.
Reviewed Dec. 11, 2024
Bilal and Jay just loaded up my apartment to move to Colorado. Both gentlemen were friendly and helpful. Packed and loaded my belongings quickly and with care. They have really helped me out. I would definitely use them again and recommend them to anyone who has things to move. They definitely reduced my stress. Thank you.
Reviewed Dec. 11, 2024
This company is great. The movers were courteous, kind. Took great care of our furniture as if it was their own. Wrapped, taped and loaded. They have an awesome team. They work very well together and I would recommend this company for any move. Long move or a short move. They were awesome.
Reviewed Dec. 11, 2024
I do not recommend AmeriSafe at all. We received their estimate and verified it twice with their QA department. When the mover came, the price he gave us was double the price of Amerisafe’s estimate. I can reasonably see the price being a little higher than their estimate, but double the price is ridiculous. When I called Amerisafe’s Customer Service Department to ask about this, they were very unpleasant. The original Salesman who did my estimate wouldn’t take my calls. This bait and switch is very disappointing. I would not recommend them.

Reviewed Dec. 11, 2024
BEWARE! This company is a hands-off broker. They will take their portion of the sale, mislead the customer into false expectations, and then route your calls to another company when you call to speak with anyone about issues that arise. I was quoted $4K for a 2 bedroom 850sq ft house move from CO to SC. On the day of the move after the truck was loaded, I was informed the new total was $11K. I was told the loading would take 4-6 hours, it took 10.5. I was offered 30% off the total of my move, I accepted the offer, and was then denied the discount.
Andrew ** cannot be trusted, he lies, manipulates, degrades, and tricks customers. Andrew will also not take any responsibility for his lies or his involvement in the deception that his customers receive from him. I was also promised to receive my goods 5 calendar days after loading. I am 6 months pregnant and made the drive within 3 days to be available at the new house because I was told there would be more fees if I wasn't ready by day 5. Well, it took 30 calendar days for the goods to arrive, damaged, mistreated, and with over 25 boxes missing! The advice I was given by customer service was to be patient and figure out how I would survive for a month without the goods. If you use Amerisafe, don't be shocked when they treat you the same or worse than they did to me.
Reviewed Dec. 11, 2024
One of the least stressful moves I have ever had; would absolutely recommend these guys. I hired them on a approximately short notice and was very attentive. I had some very fragile mirrors that they were able to protect and move without breaking. The price was also the most competitive of the offers I received.
Reviewed Dec. 11, 2024
They were so easy to deal with from start to end! I hired AmeriSafe for my recent move. They provided a COI quickly, and be in contact with me every step of the way. The guys who did the move were so nice & friendly! They took the time to show me any damaged spots on my furniture ahead of time, and packed everything with great care. They did my complete move in less than an hour door to door!! If I ever move again I did be sure to use them, and I highly recommend them to anyone.

Reviewed Dec. 7, 2024
June 23, 2024 8:45 am. Antonio from Seventh Generation tried to hold my furniture for ransom of an additional $1,000 though I’d already paid them over $5,169. Thank god for the North Lauderdale, Florida police department. At first I thought My Furniture was STOLEN. My delivery was missing. When they finally showed up they tried to charge me $1,000 for redelivery when they didn’t show up on Wednesday as their driver communicated at 8:39 a.m. I was connected with Seventh Generation through Amerisafe Moving. When they arrived May 30th, they had a kid name “Bryan” leading them with no maturity. (A police officer placed a parking ticket on his car, he turned to me and stated, “you’re going to pay for this since this is your move. I approached the police officer to explain they are there to move me out. The police officer approached Brian to ask how long he’ll be. Brian walked away from the officer)
Amerisafe does not disclose who will be showing up at your home to move you beforehand therefore I was unable to review Seventh Generation moving and storage Prior to arrival. Once they arrived I quickly got on Google to view their reviews. Seventh Generation reviews were so terrible that I panicked and called Amerisafe STAT. To clean up the mess Amerisafe was raving on about them and stating to ignore the reviews. Due to the lack of time and being blindsided, I had to move forward with Seventh Generation.
Brian then walked into my apartment and of course Brian from Seventh Generation wanted to charge me more than Amerisafe quoted me. I flew in from the east coast and had to be out my apartment by the 31st. Because they knew my back was up against the wall they took full advantage. I paid Seventh generation $5169 compared to $2821.81 quoted by Amerisafe. I had to leave half my stuff behind including TWO queens beds.
Fast forward June 19th I spoke to the delivery person stating he was 4 hours away at 8:39 am. Then at 2 pm he stated he was 1 hour away. Then at 4 pm he stated he was in Orlando and would not be delivering my furniture on Wednesday June 19th. I called Amarisafe who also couldn’t clear things up. Thursday June 20th I called the delivery guy from Seventh generation again and he replied that someone else would be delivering my furniture either today or tomorrow. I then decided to eliminate the middleman Amerisafe and googled Seventh Generation phone number. I called Seventh Generation moving 4 times alternating numbers. I could NOT get Seventh Generation on the phone no matter what number I dialed. I was stuck leaving voicemails. Even with the sales department.
Late evening June 20th I receive a call from a different driver from Seventh Generation stating my furniture will arrive June 21st at 10 a.m. Around 11 a.m I speak to Antonio who tells me I have to pay an additional $1,000 re delivery or the truck would be leaving with my stuff though I’ve already paid them $5,169. The drivers had two bank checks of $1682.32 a total of $3,364.64 I’m their hands. They were ready to take off with my stuff for $1,000 of I didn’t call NLPD.
90 percent of my furniture is glass which is why I paid Seventh Generation an additional fee to wrap and package my fragile items. After finally having seventh generation remove my stuff off the truck, I was left with a souvenir of a shattered china cabinet, that I purchased for $1500, glass coffee table that I purchased $1000, glass end table for $1000 and a 40 inch television for $300. I filed a claim with Anthem Claims Management who offered me $142 total. AmeriSafe are crooks who hired crooks like themselves seventh generation to screw me over.

Reviewed Dec. 4, 2024
We recently had the pleasure of working with Brandon ** at AmeriSafe. We needed to move 10-15 garment boxes from California to Nevada. I reached out to Amerisafe because the quotes we received from our local movers were very high (over $3,000 for boxes). Brandon's quote was about 50% less than the other quotes. We were hesitant to use a broker at first, but Brandon calmed our concerns. Our experience with Brandon was excellent: first, there was no adjustment to the price quoted. Second, Brandon was always available for our questions along the way, even on weekends. The pick up and delivery were handled exactly as agreed upon (delivery was up to 7 days after pick-up, which is what we agreed to and which occurred). And lastly, our items were delivered in perfect condition. Thank you Brandon.
Reviewed Dec. 3, 2024
Roman and his team were very conscientious. They took the time to carefully pack and protect our belongings, and address our specialty items. This is my 5th cross country move and so far the best experience with the least amount of stress. They even took the time to lessen the stress on our pets.
Updated review: Dec. 3, 2024
Received follow up call regarding partial refund and to rectify the situation. Situation had been rectified and customer satisfied. Good job fixing situation. Overall satisfied with outcome. Hoping for better exchange in the future.
Original Review: Dec. 2, 2024
Do not use Amerisafe for your moving needs. They provide you with an estimate or final quote but when they arrive they provide you with another price. Their prices are not based on the items you have but based on cubic feet of space there is on the truck. So in my case I am moving 790 square foot apartment onto a truck however the space available on the truck that estimate is for is much lower (305 cubic feet). The estimated price is not reflective of the true value of the cubic footage which is misleading and dishonest. They arrived over an hour late and made this move very expensive. It went from being estimated price of $2,075 to $2,800. That is a 20% mark up.

Reviewed Nov. 26, 2024
Updated on 07/12/2025: AmeriSafe called recently and spoke with me about my experience. They informed me some changes had been made to improve their service experience. I was heard by the representative I spoke with. My concerns were addressed. The situation was corrected. I am confident that AmeriSafe is the right movers for me in the future.
Original Review: I was told at pickup my stuff would arrive over the coming weekend. It didn’t. I called the following Monday and was given policy, citing a 21 day delivery window. I called back the following Monday again and was cited policy again then told there was nothing that could or would be done. I’ve been sleeping on an air mattress for 11 days and have to do it for 10 more. All of my cookware and furniture is sitting in a warehouse somewhere. I have nothing to sit on and no way to cook Thanksgiving dinner. Also, tons of hidden fees. They’ll charge you sixty cents per foot they have to walk to your door, seventy five dollars per flight of stairs, and $125 for using an elevator. The last time I called, I was told it’s the consumer’s fault for not reading the fine print first. No accountability or compassion present from their customer service.
Reviewed Nov. 26, 2024
After a Google search AmeriSafe Moving Services came out with great reviews and I called them right away to get a moving quote from NY to NC. Emmet was good in answering all my questions. Giovanny at customer service was great. He put me in ease about my move. He promised I was going to be happy and he was total right. Movers came early and I was very happy about that. They packed everything so well, they were amazing by the job they did. Super professional and friendly. Will definitely recommend AmeriSafe to everyone especially the movers. They were AMAZING!!!
Reviewed Nov. 26, 2024
DO NOT USE THIS COMPANY. We received a quote from them. They assigned us Vanguard Moving Services, who came a day early, double charged us from the original quote from Amerisafe, damaged our furniture, and charged us for things that weren't provided. No refunds from either company. Don't believe their quote. You have no recourse once you give them a deposit.
Reviewed Nov. 26, 2024
On the heels of a move just now with the crew from AmeriSafe Moving. They moved 2 studios into our 2 bed in about an hour. We are absolutely pleased by the speed, service, and how professional all the movers were. I have zero complaints and I was not able to find a cost that came close to their estimate. Phenomenal move, highly recommend this company.
Reviewed Nov. 25, 2024
Movers were great listener to all my concerns. The came right on time very professional and polite. The way they wrapped my furniture amazed me. These guys are the best way to go if you want your furniture moved properly. This guys go with them. Book them no question ask. I absolutely recommend this company to all my friends and family!!!
Updated review: July 17, 2025
Well, I received a call from a representative name Andy and I am so glad that they called. I’m glad that this company has made some changes within the company and was very eager to resolve my issue. This has changed my perspective about company and definitely give them a thumbs up for caring about their consumers. I would definitely reach out to them now if I ever need moving services in the future. Much appreciated and thank you for caring.
Original Review: Nov. 25, 2024
DO NOT USE THIS COMPANY TO MOVE!!! I canceled my move date within the timeframe. I signed the Cancellation link they sent. They provided no service to me. They showed my bank the contract, but Failed to submit my cancellation. They said they were trying to contact me, but when I kept calling No one was answering the phones. They are a Fraud and rude.
Reviewed Nov. 25, 2024
Do not use this company!! They are brokers and contract horrible moving companies that don't have big moving trucks! I got an oversized van pulling a haul....my original quote was $3000 and it ended up costing my almost $6000!!!!! True Movers was the contracted company and they scammed me by saying their trucks were too big to get into my parking lot for pick up and too big to get to my storage unit for drop off....my storage unit has a large gate no trees and a wide driveway so that was a joke about the big truck...I ended up with the same oversized van with haul!! they charged me $1600 in transfer fees saying they had to transfer my furniture from the van and dhal to a bigger truck and then back to the van and haul....I definitely have doubts on that.
Reviewed Nov. 24, 2024
My impromptu move was rescued by Roman my driver. Originally I was going to move myself in a rental truck. His patience with the customer and considerate care of my belongings were excellent.. They were able to accommodate me with short notice.. I am so pleased that I made that phone call. Thank you... Perfectly Fast Moving.
Reviewed Nov. 23, 2024
I called AmeriSafe Moving Services to get a quote to move from RI to FL and Kyle was my salesman. He was very good and helpful. Answered all questions. Movers came on time then check the storage unit. We had little packing and they were very helpful and kept my price the same, no hidden fee!! I highly recommend AmeriSafe Moving Services to all!!!
Reviewed Nov. 23, 2024
Alex and Yuri of Anapa Moving Inc. were excellent. Very organized, kind, dependable, and explained everything patiently and in great detail. I feel comfortable, knowing my personal items are in good care.
Reviewed Nov. 22, 2024
Best moving company by far!!! They helped you to get the best carrier and they help you every step of the way. They assured me I will have a great moving experience and they definitely stands by their word!! The movers that came to pick our belongings were very professional and they did an amazing job. I absolutely will recommend AmeriSafe Moving Services to everyone looking for excellent service.
Reviewed Nov. 22, 2024
I involved their administration for my move that was around 300 miles. They were responsive, reliable, cautious with boxes and my furnishings and I truly valued their administration. I would recommend recruiting them to move. Their costs were likewise fair which is something extraordinary. Much thanks to you.
Reviewed Nov. 21, 2024
Great experience. Movers called 45 minutes prior to arrival. They arrived on time as they said. The movers wrapped everything efficiently and secure all my belongings. They were very professional and courteous. I am very impressed by their excellent work and their dedication to the job. I will definitely recommend to all!!

Reviewed Nov. 21, 2024
Updated on 07/12/2025: I wrote a review on AmeriSafe back when they were supposed to deliver all of our items in October 2024. We moved from Utah to Virginia. If I could give them a negative number I would. With that said, we were made to pay our remaining balance even before the consider unloading our belongings. We were given copies of all the items they removed from our home in Utah. When they delivered it to Virginia our TV"s, Computer screens, clothing and quite a few furniture pieces were missing. Not only that there where boxes that were crushed. I'm going to skip all of what I could say. I was told that I'd have to file claim by Taelor ** and Kyle **. After many emails and phone conversations nothing was ever fixed or done.
Today, July 12, 2025, out of nowhere I get a call from 561-808-2260 a person that said they're following up on my review post from 2024. She said, "AmeriSafe started a new division which contacts customers who had bad experiences." She stated that the courier that damaged and never delivered all of our items was removed from their list of transporters." She said she was authorized to give me $300.00 dollars if I would be willing to amend my review. I told her if you're giving me the money then just send it no strings attached. $300 doesn't replace our items. When I said no to changing my review she apologized again and that was the end of the discussion. What nerve to try and buy me off. I would never recommend AmeriSafe. Run....
Original Review: This was a mistake choosing them. Promises were made by Kyle and Taelor that did not happen. When my property finally arrived boxes and TVs were missing or damaged. "RUN FROM THEM." Go local. Lies!,
Reviewed Nov. 19, 2024
This is a broker company working with movers and they are extremely considerate and responsible and answer questions. Moving company as well was professional, responsible and sincere about wanting to protect property. Our property is going to storage and we are hopeful that it will come out of storage as well as it came out of our home. So far I would recommend AmeriSafe Moving Services to all!!
Reviewed Nov. 17, 2024
Guys came to pick up location on time, worked very fast, listened carefully to my instructions. The next day truck came to FL to unload, on time worked very efficiently, moved furniture around multiple times as I asked, very satisfied. Nothing was broken, excellent experience all the way around, would highly recommend, thank you.
Reviewed Nov. 16, 2024
One of the best experiences with movers I've had. They responded quickly when I reached out for a quote, and were very reasonably priced, Jimmy was awesome!! Veronica at customer service was very helpful. She helped me to understand the process and I felt very comfortable. Day of the movers arrived early and they were very fast and polite. I moved from the top floor of a three story walk-up apartment to a house. They had my items loaded in 2 hours, despite the multiple flights of stairs, and had them unloaded at my new place within 3 days. The team handled my items with care and nothing was broken during the move. You hear so much horrible stories how people get scammed and I was very nervous but I am super happy I chose AmeriSafe Moving Services. I will definitely recommend them to everyone looking for reputable company 10/10.
Reviewed Nov. 16, 2024
Love EMG. I have relocated with these movers multiple times now and they are exceptional. Always came on time, super well regulated. I first moved with them years ago when they were much smaller and the operation has grown but they have not lost their courage. Highly recommend movers!
Reviewed Nov. 15, 2024
You are in righteous hands with them!! Trouble-free, professional and rapid move. Let me absolutely say they did an beyond belief job overall and went above my expectations in terms of pace, efficiency and expertise. Even though our studio was larger than look forward to, and they had to work longer than schedule, they were polite and moved everything we had to Centennial, CO even all the loose bits we did not have time to pack. They showed up on time and in spite of the fact that they had some trouble finding parking they begin promptly and within few minutes had vacate most of the apartment.
Updated review: Nov. 15, 2024
After hearing what happened to me, Todd called to apologize and offered to do what Andrew promised - to write the addendum to my estimate to protect me from being overcharged. That said, between yesterday and today the price went up so I decided to go with another broker since they are going to use the same carrier (truck company) anyway and that broker already provided an addendum, but Todd was willing to fix the mishap including compensation for my time. Given how quickly he responded, I can see there are good people at AmeriSafe with integrity; ask for Todd!
Original Review: Nov. 15, 2024
I have been soliciting bids from several companies for an upcoming move. In the process, I have realized that all the brokers and several of the carriers (the actual movers/trucks that accept broker bids) have mixed to bad reviews. You call one and they warn you about the others and vice versa. Andrew at AmeriSafe called me many times, and I told him the things I was learning about the loopholes in contracts that let the movers screw you over last minute, such as charging you:
1) for weight even though you aren’t present to verify it (though you can ask to be present or at least get weight tickets… but tickets don’t matter much if they lie), 2) for taking extra space (either at pickup or “mid-move”… as if boxes get larger, including for space that is left empty on top of a short stack of boxes or above items that can’t be stacked, but apparently that’s illegal now I’m told) so MEASURE YOUR BOXES TO KNOW CUBIC FEET, 3) for changing inventory (but I’m told that only matters if it expands the cubic feet or is a bulky item that is hard to move like a piano or leaves the driver with an inaccurate list, so finalize 5 days’ prior — you can’t sneak in an extra box!), and 4) for added services including the driver deciding they can’t make it to your house without a shuttle ($1 more per cubic foot), or for not emptying plastic drawers (although several companies said the empty drawer rule applies to heavy furniture, not light plastic furniture), etc.
I contacted several companies and moved forward in more detail with three, including AmeriSafe. Two were willing to write an addendum to the Bill of Lading (which the carrier must honor) to state that I would only be charged for additional cubic feet, not weight or change in inventory unless a change in inventory affected cubic feet or added a bulky item. They also connected me directly with their carrier to confirm accessibility at both my pickup and drop off addresses to ensure I would not be charged a shuttle fee, since streets are smaller in my area but I could do a workaround with enough notice.
Andrew at AmeriSafe said he would do the same. He texted me, “I will put anything in your contract you want.” But then he sent me nothing despite me outlining these items. When I asked him again, including to work on it and get it to me so I could sign, he said, “Type it up and I will copy and paste it into the contract.” So, I wrote it up and emailed and texted it to him. Then he responded, “That is too much. I wish you the best” and dropped me cold. He didn’t honor his word.
I think I dodged a bullet since I don’t want a broker that isn’t willing to put in writing the verbal and text-based promises he makes to protect a client from becoming one of the BBB or State Attorney General horror stories. Nor do I want one that is only responsive to get me to sign but otherwise ignores my request for an addendum for days and then dishonors his word before we even sign. He led me on and never followed through. Further, he said other things to try to get me to sign like how terrible the other companies were that I was considering and that his company has been around 27 years although BBB says 4. He also said they didn’t recently have any licensing change, which SafeShip pointed out to me, but FMCSA has a note that AmeriSafe did — downgraded from a carrier to just a broker.
What AmeriSafe has going for them is a good carrier — Amex Moving. But you should skip the middleman and go directly to them and avoid the lies and false promises. You won’t get as good a starting price since brokers negotiate by sending multiple jobs to the carriers and you are only a job of 1, but you also won’t get the surprise inflation as long as you do your due diligence. (Another carrier worth considering is Perfectly Fast Moving; unfortunately Google shows mostly brokers in their results so you won’t see these names otherwise.)
Reviewed Nov. 14, 2024
The movers were very courteous and professional. They wrapped everything well and made quick work of moving all of my items. They even went above and beyond getting a couch upstairs! They took the railing off the stairs so it would fit and then put it back on. Very hard workers! I would definitely recommend this company.
Reviewed Nov. 14, 2024
My husband called and within the first 30 seconds of talking to someone was told, “It sounds like you won’t be able to afford our service.” My husband has an accent so he was judged on the way he sounded instead of actual facts. The customer representative was extremely belittling the entire time my husband spoke with him. By the end of the call my husband was told we should just sell everything in our home. When my husband tried to thank him for his time, he was rudely hung up on. I will never use this service and the representative should be fired.
Reviewed Nov. 14, 2024
AmeriSafe Moving was timely and worked hard from begin to end from San Mateo, CA to FL. It was a huge ease to be met with movers that worked quickly and orderly. It was a very busy day and they complete on time so we would not be charged for additional or extra time. We paid the price they initially quoted for us. They handled our stuff with great care. No surprises on fees! Huge be grateful to you for helping our move go smoothly!
Reviewed Nov. 12, 2024
I contacted Amerisafe to help me move for PA to MD. I spoke with Leo. If he answers hang up! He gave me an estimate of 1526.20. I told him the furniture I had and that I had a storage unit and I gave him the size. I did not have the number of boxes but that didn’t seem to bother him. He estimated 400 sq ft but did not tell me my estimate was based on square footage. He assured me all my belongings would be moved.
When quality control called we went over everything and I told him I had a pinball machine and he said it might be a few hundred more. I was upset but agreed reluctantly. When the movers showed up it was not Amerisafe, it was I Movers LLC. The supervisor came in and said it won’t fit in the truck he had. He did another estimate and it was $4,000 more than I was quoted. And they did not take cashier checks but cash! So I had to cash in the cashier check Leo said I needed and get cash. 2 of the movers did not speak English so putting stickers saying fragile on the boxes didn’t matter. One book case and a desk were broken beyond repair.
I called to complain and Leo hung up on me. I got his supervisor and he was sympathetic. Promised to call when he got the paperwork. I finally had to call and got Andrew in customer service. He reviewed the paperwork and said the cost was justified and he couldn’t do anything. Make sure you get an accurate estimate from them or you will be stuck paying a lot more. They also do not come to your house to give you an accurate estimate, “they don’t do that”. Find someone better. I could have moved myself with hired help for about the same price as the estimate. Thought I was getting a good deal but I didn’t!!!
Reviewed Nov. 12, 2024
Know that the company is cash as it were. They were proficient, deferential without a solitary scratch or chip in any of my possessions. I moved from IL to NY recently and this group made a remarkable showing. Had a 8 am beginning time and completed before early afternoon. Would prescribe if getting serious furniture across the city. Certainly worth the cost.
Reviewed Nov. 11, 2024
This has never occur different movers we have booked, they normally give you a four hour window and most times I have found they come at the last hour. This was a especially unexpected treat since we had the option to get an early advantage. Movers were really well disposed and accommodating all along, and they were extremely quick! They had our one room furniture and boxes stuffed in about only 1 hour and were quickly out and about. They took care of everything with great consideration making a point to box and wrap all that should have been secured. While setting up the new place, they asked where we needed all that and did not mind if I switched my mind, which was really overall quite adaptable of them. Our entire move required somewhere around 3 hours all out. This was the best moving experience from Massena, NY to Washington, DC we have ever had and we will book this group in the future! 10/10 recommended!
Reviewed Nov. 10, 2024
Exceptionally professional, top-notch hauler. They were very expressive about arrival time and called me ~45 minutes before they arrived to let me know their exact arrival time. He was very attentive about our moving needs, moving as quickly as feasible while taking time to meticulously wrap our precious items. My wife and I were so have an impact on by how efficiently they wrapped our furniture in blankets/plastic and disassembled/reassembled furniture as necessary. Despite their lightning speed, nothing was broken!
Reviewed Nov. 9, 2024
I had utilized them last year to move from the FL to AZ and they were so extraordinary I used them again this year when I make a move out into my own location. The most efficient moving company I have always used and the best value. This team were so rapid and wore masks the entire time. They kept all my things safe (and dry! even though it was raining the whole time) and planned to take apart my furniture, move it and put it all back together again in just under 2 hours. I advocate them to all my friends when they need movers in the city. Optimistically I would not have to move again soon but if I do I will undoubtedly use them!
Reviewed Nov. 9, 2024
Please be careful of using this company. This is a broker company, not a moving company. They do over-the-phone quotes and do not send anyone to your home to do the estimate. We moved an 1800 sqft home, 3 bedroom 2 bath house, and they only provided a 26 ft truck, which ended up being too small and we had to rent an additional Uhaul truck. They took 11 hours to load us up, and 6 hours to unload. Despite being thorough with their loading, wrapping all furniture, the move was ill-conceived and I would not recommend this company to anyone.
Reviewed Nov. 8, 2024
They were so considerate, supportive, kind, and expert. They came on time and were so staggeringly supportive. I can not suggest them enough. They carried each of my weighty boxes out of my room rapidly and stacked up the truck. They brought every one of the cases up to my new room and assisted me with arranging my room set-up. They even returned after we called 30 minutes after they left to dispose of a work area I wound up not having space for. The cost is likewise perfect - particularly contrasted with different movers. I am moving again from FL to NYC in 2 months and will utilize them in the future!
Reviewed Nov. 7, 2024
Tony and his team were professional, pleasant to work with, provided us an excellent, on time, and damage free move. I've moved multiple times in my corporate life and this one was the best I've ever experienced. I highly recommend Tony and his team to anyone making a move. If I move again, I will only use Tony and his team.
Reviewed Nov. 6, 2024
Very disappointed. They gave me a quote for 900 cubic feet after going through a pretty detailed inventory list then the actual contracted moving guys gave me a quote for 1500 cubic ft. Doubled my dollar amount. They said it happens 9 times out of 10. How is that allowed? Amerisafe customer service said it is completely justifiable!
Reviewed Nov. 4, 2024
Great service from the beginning of getting a quote to the movers at pick up. Movers showed up on the time. They said they were very professional. Very courteous & super friendly. They started working right away. Packed everything to perfection. I felt so comfortable with them in my home. If I ever moved again I am definitely going to use this great company. Thank you AmeriSafe moving services for great service. 10/10!!!
Reviewed Nov. 2, 2024
Alec from AmeriSafe Moving Service helped me to book my move from State College, PA to Berlin, MD. Process was very smooth and easy to work with. Movers came time. Got right to work. Were very experienced. Very hard workers and fast and efficient. We had to special packing. They need to be done that wasn’t on my original estimate but the movers accommodate me and waive all charges, also very important to me I wanted same day delivery and they drived 300 miles to get it done. Highly recommend to all!!!
Reviewed Oct. 31, 2024
After living in Hampton, NH for 34 years we decided got health reasons to move close to family in MA. We chosen AmeriSafe Moving Services to help us with the move, everyone we dealt with were extremely helpful and easy to work with. Movers came right on time. We had more items and packing materials but they kept the price the same. I must days they are excellent to work with. Very hard working and professional. I am super please with the services received and I will make sure to tell everyone to use AmeriSafe Moving Service for any moving needs!!! Thank you.
Reviewed Oct. 31, 2024
Would Totally suggest this company. They took an exceptionally upsetting interaction and made it simple. Everything was unquestionably smooth with my move from FL to IL, from my initial call to booking the move, to movers dropping everything off at the last objective. Everybody was inconceivably useful and informative en route also. The movers were on time, quick, too and mindful and proficient. AmeriSafe Moving is seriously evaluated and no games or tricks like I have encountered somewhere else. I will utilize them in the future and recommending to my companions in general and family, and colleagues.
Reviewed Oct. 29, 2024
They were very easy to work with. Helpful and friendly. They did their best to make sure they didn’t charge me more than was necessary. They managed to move all my belongings safely and securely in quite an impressive amount of time.
Reviewed Oct. 29, 2024
Excellent service provided by Chris. Provided a quote much faster than other companies and Price was much better than those companies which is why I booked with Amerisafe Moving Services. Movers showed up on time and took great care in handling my items. The movers did not charge me extra for packing even though some items were loose. Thank you.
Reviewed Oct. 29, 2024
They organized our 2 bedroom apt move in 3 hours, plus everything. This team was respectful and efficient. They were even kind enough to take down curtain rods and a cabinet for us, which was above and beyond. We have a baby, which makes moving all that more difficult, but these guys knocked it out and were friendly and quick. They were super cost-effective and there were no extra fees. (A friend of mine had a nightmare storyline where the movers demanded more money before releasing her boxes--this was the total opposite.) Also! They even showed up early, which was a bonus! Prompt, quick, efficient, friendly, and inexpensive--well worth it! Do yourself a kindness and book these guys for any move.
Reviewed Oct. 28, 2024
I reached out to AmeriSafe Moving Services to help me to move from NY to TX from a military base and Leo helped me to book my move. He was great. Process was quick. Team were excellent to work with. They were very fun and super professional. They packed everything very well and efficient!! My team leader look like he was 30 years old and when he told me he is 50 years I was shocked and I had to pick up my jaw of the floor. He is the best I ever worked with and especially moving from an army post this was the best moving experience!!! Highly recommend AmeriSafe Moving Services to all my friends and family as they are using great moving company.
Reviewed Oct. 28, 2024
This company is a SCAM. DO NOT USE THEM. They will give you a low quote to get your business and then when the time movers come it will cost you more. I worked with Brandon and he removed all my outdoor patio items to get the quote down without my knowledge. Then they would not stand by the original quote and wanted to change me more. They will do anything to scam you for your money. DO NOT USE THEM!!! I would not even give them one star, but you have to give them some kind of rating.
Reviewed Oct. 28, 2024
I am very grateful to the guys for helping me move my stuff, they did everything very quickly, arrived on time, were very polite and careful with my stuff. This is my first time to have such a good experience. Rudy ** and Alexei were super professional and packed all my stuff to the highest level, I am confident in the safety of my belongings. Thank you very much to everyone.
Reviewed Oct. 27, 2024
This was a great group of guys. They showed up on time. They were done packing the truck when they said they would be. They showed up at the storage unit when they said they would be there. They packed everything perfectly. They completed the storage unit so that I can access it when necessary and did it in an extremely timely manner. I even had another U-Haul that I needed to take some stuff to the house and they move that stuff from the truck into the other U-Haul I had. Highly recommended.
Reviewed Oct. 26, 2024
I had recently booked Amerisafe broker services and Cobra Van Lines moving company for my interstate move and they were great. They were patient with all my questions and they helped me with the packing as well. They offer a better price. They keep you updated throughout the process. I would recommend them for your next move.
Updated review: July 10, 2025
They reached out and informed me they had dropped the carrier out of their network. Expressed regret that the situation occurred.
Original Review: Oct. 23, 2024
The price came in 40% higher than the estimate. Estimate shows 65 CUFT total for mattress and box spring but actual mover said 75 CUFT each is standard for the industry. Boxes came with holes in them and half were upside down. Delivery showed up at 8:30 pm by himself to unload including love seat and sofas. Told him to get help and come back in the morning.
Reviewed Oct. 21, 2024
Updated on 10/30/2024: Good Morning. Here is the second half of my review about how I was taken advantage of by this company. On 10/29/2024 I received a call from customer service for AmerSafe moving company, asking me if I could talk about my review I posted a couple of weeks ago about my unprofessional experience with this company.
I started letting her know why I wrote my review and she told me what they could do about my review. She told me that the company is more into state-to-state moves and I told her that they should have told me that, then I would have gotten a new company, but they did not say anything. Then she opened her mouth to say that the company would like to give me back half of my deposit, but only if I rewrite my review on Consumer Affairs to make it look positive. I told her, "so you called me to bribe me to get some of my money back." I told her, "That will not happen because your company robbed me and took advantage of me." Again, I want to say it to all the readers out there, who do not use this company, because they say one thing and do something different.
Original: My name is Kavin ** and I book my move with AmeriSafe Moving Services. I was suppose to move from Coppell, TX to Longwood, FL. They told me it would cost me $1,800 for the following items (two 3 seat couch, two lounge three seat chair patio and one small chair patio furniture, 5 boxes, TV furniture, one 75 inch TV, one 55 inch TV, King size bed and no mattress, 7 pictures, round coffee table). Then I called to let them know I will not be moving to Florida, but will be moving to Dallas, TX, which is 19 miles from Coppell. I told them that I will not have any boxes, no pictures, but will have one mattress and one box springs.
They called me the day before to make sure there is no change and I told them what they will pick up and the man on the phone told me that when the guys come to pick up they will make the adjustment to the rate. The guy came to pick up and he told me it is a binding contract and it do not matter how far you are going or how many pieces you have. I have to say If anyone reads this, please do not use this company, because they say one thing and do something totally different. They rip me off and I am going to make it know not to use this moving company.

Updated review: Nov. 27, 2024
The company did try to resolve the issue with a lot of the missing items. They show empathy and I do appreciate that the manager did reach out as soon as she seen my review to help me and assist me with a solution on any of the missing items, I appreciate her for reaching out, and I appreciate them for trying to find some of a solution for me.
Original Review: Oct. 20, 2024
I want to update this on your end. The company did show empathy for what was lost in missing in My Home and provided an incentive for my pain and suffering.
Reviewed Oct. 20, 2024
Rudy, Dmitry, Akhmat and Iliya, the best moving team. Thank you guys for best service! Moving to another state. The movers worked very efficiently and professionally. They took a good care of our things- each piece of furniture was wrapped and handled carefully. I would definitely recommend this company/ team! Elena
Reviewed Oct. 18, 2024
We moving from MD to Frankford, DE and the excellent. The movers was super professional, polite and super hard working. They came & right away started to clear the storage unit then continue to the home to get the rest of the truck, we had a full truck with lots of items. They kept the price the same even though we had more items. I really appreciate them so much and my boyfriend will be moving soon also and we are definitely going to call AmeriSafe Moving Services to help us with his move. I highly recommend them to everyone!!!
Reviewed Oct. 18, 2024
This company was a pleasure to work with. This is our first time using them for a move. They are punctual, detail oriented and thorough. We never have to worry about our belongings as they pack every single item with care. They come prepared and handle even the biggest moves without any complaints. We would definitely recommend them to anyone moving. They make moving easy.
Reviewed Oct. 16, 2024
Whatever you do DO NOT USE THIS COMPANY!! They tell you sooo many things and make promises they have no intention of keeping, and then hide behind their "contract" to avoid any responsibility for the unnecessary stress and inconvenience they throw at you by NOT COMPLYING with their statements which are a verbal contract and legally enforceabel.
I set my move up with over 3-weeks lead time for pick up and delivery, yet I had to argue with this idiots constantly just to get confirmation over things they stated in emails and over the phone. THEN they contracted with IMoversLLC in New Jersey who again did not comply with the stated agreements. AVOID IMoversLLC at all costs as well. They are completely unprofessional and need to be shut down along with this bogus moving organization.
After threatening a lawsuit, and paying 78% of the bill, these guys magically found a way to meet my previously agreed upon delivery date, and today I found out that that won't happen exactly. Nope, now I have to wait an additional two-days which is costing me $$ for having to stay in hotels while they get their jollies jerking me around. Worst company I've ever dealt with. Do yourself a favor and use PODS or a nationally recognized moving company. BTW, I'm a vet and they treated me like dirt. If I could rate them below a "1" I would.
Reviewed Oct. 16, 2024
Amerisafe and Cobra Van Lines team arrived, professional and equipped, they saw everything that had to be taken, in the middle of everything I told them about the death of my husband that those things are very important to me, those are my husband memories, the Cobra team began to pack everything nice and protected, this team has a beautiful charisma. They made me laugh while they packed everything, making me forget how painful it was to lose my husband, once the work was finished everything was well wrapped, I thanked them for their excellent work. Thanks to Cobra Van Lines and their team, they made this move an easy day for me, from my heart I thank them, highly recommended.
Reviewed Oct. 10, 2024
Thank you Amerisafe Moving Services and Cobra Van Lines. Miguel and crew arrived promptly and were very professional and courteous. Could not have asked for better service. They were timely and worked quickly. Any questions were answered. Could not have asked for better service! I will recommend to all friends and family.
Reviewed Oct. 9, 2024
After searching online for a reputable moving company I founded AmeriSafe Moving Services. Everyone was very polite and courteous. The movers are very very professional, polite and super kind. They took care of my belongings and loaded the truck very nice and neat. They were on time. Everyone had a uniform and I felt so happy to have them helping me with the move. After hearing so bad stories about moving companies I feel so blessed to have an excellent moving experience. Those guys are awesome. I will highly recommend to everyone looking to move long distance to go with AmeriSafe Moving Services. They really strand behind their word!! Great service.

Reviewed Oct. 8, 2024
This turning into a nightmare! No response from the moving company! They put our furniture and etc. other items in storage. Afraid we won’t ever see them again. No response for 3 days. First we could understand they were coming and would be there in a couple of days. Now no one answers. And now who do we call for an answer! If they lost our stuff just say so! But let us know what is happening! Is that too much to ask?
Reviewed Oct. 6, 2024
Andrew my rep with AmeriSafe Moving Services did an excellent job explaining the whole process, he was always available for all my questions. Everyone at customer service were very helpful throughout the all process. AmeriSafe sent us an EXCELLENT TEAM to do our move. The movers were very professional, efficient and super knowledgeable. They worked quickly but they were very careful with all my items. They are AMAZING I must say. I am SUPER HAPPY with their excellent work. Those guys are heroes. We loved them. Thank you so much for excellent work and will definitely recommend AmeriSafe moving services to all our friends & family!!
Reviewed Oct. 6, 2024
The service was great!! Very fast moving process and arrived on time! Made sure all my boxes were taped shut and safe. Had multiple people help to make the move faster. They had extra supplies as well. It was really really good and they kept it all very very very very clean.
Reviewed Oct. 4, 2024
Cobra Van Lines, Dany and his team did a great job for our AmeriSafe move, job ** packing in space was nicely done. They were curious and professional in their service. We moved some furniture and lots of boxes. But somehow they made it work in the space they had available.
Reviewed Oct. 3, 2024
Professional, fast and friendly. This was a wonderful experience and the guys were on time, packed everything really well and were very careful. They left everything clean and done. I’m very thankful for their work. I’d hired them again for their service and tell my friends to hire them too.
Reviewed Oct. 3, 2024
Alex and Rus from the company that moved my things were fantastic! They were careful, efficient and very well organised. They put everything where I asked and were very polite and friendly. I would definitely use them again and highly recommend them. Just a GREAT moving experience and well within my budget. VERY HAPPY! Thank you.
Reviewed Oct. 2, 2024
The man who made my move was very efficient and helpful. This made my move much easier. I had some very heavy pieces of furniture that he handled with ease. I don't remember his name but it was for order number **. Thank you for all the help Janice **
Reviewed Oct. 1, 2024
The crew that AmeriSafe Moving Services sent us were very professional, courteous & patient with a first time mover. The price was great. No hidden fee. I didn’t know what to expect for first time moving but the experience with the movers was excellent and pleasant. Kendry his team were excellent to work with and I will definitely recommend AmeriSafe Moving to anyone!!
Reviewed Sept. 30, 2024
I signed up with AmeriSafe Moving Services within 20 minutes. The estimate was given over the phone by Alex based upon the information I gave him. Afterwards I had to revised the items I was shipping because I had more than I initially realized. New estimate was giving and when the movers arrived I was slightly over but they honored the original estimate and they also going to deliver my goods the next day as promised. Originally I was scared as I heard bad stories on other movers but this experience matched my greatest expectations. I want to thank AmeriSafe for job well done and will definitely recommend them to anyone!!
Reviewed Sept. 30, 2024
This company is a complete and utter scam. DO NOT LET THEM LIE TO YOU AS THEY ARE NOT A MOVING COMPANY AND SUBCONTRACT THE MOVE TO OTHER COMPANIES which leaves you in the dark on everything. Lies upon lies and our cost continues to go up. We were abundantly clear that we wanted our stuff in its own truck and was promised by DEAN that our stuff would be shipped in its own truck numerous times. We told DEAN that we would be in Texas on a specific date and was assured our stuff would arrive then, next thing you know we arrive in Texas and I get a call letting me know our stuff is 2 weeks out, like who in the hell would set someone's stuff to arrive 2 weeks after they get to their home????
We have tried to contact DEAN on numerous occasions however he is nowhere to be found, once we paid our initial deposit of $6,000 he was always unavailable and we to this day have never heard back from him on anything. We got shuffled around to others and 1 rep even hung up on my wife... Our total is now up to roughly $15k and counting AND MY WIFE AND I PACKED 95% of our stuff ourselves even though we paid for a full pack and haul. I cannot express how violated we are feeling as moving in of itself is stressful and we have spent a ton of money with these folks only to be let down and lied to.
Reviewed Sept. 29, 2024
Coordination from AmeriSafe Moving Services to the movers was flawless. Movers were prompt and on time, very importantly our personal items were packed professionally with bubble wrap, moving blankets and shrink wrapped making sure we will get it in a perfect condition in FL. The team are super professional and friendly. I highly recommend AmeriSafe moving services to all your moving services. Great service.
Reviewed Sept. 28, 2024
Mark my salesman at AmeriSafe Moving Services was great, super helpful & knowledgeable. He ease all my worries about the moving process from NY to Easley, SC. Movers came right in the time frame that was provided, very nice, fast & efficient and very very respectful with my belongings. We moving lots of items and the way they took care of it is outstanding. I will absolutely will recommend AmeriSafe to any and everyone looking for long distance moving. 10/10 all the way.
Reviewed Sept. 28, 2024
Misquoted my move costs by 100%. I could not believe that the resulting cost was 2x the estimate. They only did this so they could be competitive, and in the end they were the least competitive option. To add insult to injury, when I called Leo to let him know of their error, they hung up on me. Their sales tactics are aggressive, misleading and unconscionable. They put so much pressure on me to sign that day, even though I insisted on getting other options. Do not use this company.
Reviewed Sept. 28, 2024
Thank you Amerisafe Moving services for having Cobra van lines doing such a great job. Miguel’s crew were friendly and efficient doing all my services and wrapping my furniture nice and properly. I will recommend Cobra and amerisafe to all my friends. Miguel was patient to explain everything and also they did an amazing job. I’m happy They get such of good crew.
Reviewed Sept. 28, 2024
AmeriSafe moving services is a great company to work with, I was recommended to them by another moving company that moved my mom to FL and did excellent work. Emmet set up everything very smoothly and quickly. Movers came did excellent job protecting all my belongings, they are the BEST. I will always use them. Thank you again to AmeriSafe for setting up the move for us, will keep recommending to all our friends and family. ❤️
Reviewed Sept. 28, 2024
Professional and upfront. Very clear about service and pricing. Great job packing and making sure that items are safe and secure. I had an excellent experience working with Dan and the team. I appreciate their help during my move. It made an exhausting and time consuming time very easy and manageable. I would recommend this to a friend or family member.
Reviewed Sept. 27, 2024
Amerisafe and Cobra van lines They did a very good job, very kind, very courteous. They packed everything at a timely manner. I would recommend them to anybody. All they do is stay focus on the job to the guy that done did it a great job. They did a really really really really great job.
Reviewed Sept. 27, 2024
We relocation to FL and we had AmeriSafe helping us with the move. When movers came to our home we had a lot of more items, but the movers helped us to pack all our items and helped up with the price. I am very satisfied with their service as they are very professional and efficient with their work. I am very amazed with their worked they provided as they don’t stop for a minute. I appreciate the help, I couldn’t do it without those guys.
Reviewed Sept. 27, 2024
The crew at Cobra Van Lines made our moving experience a great one. They had to move us during hurricane Helen which came with its own challenges but the crew kept us updated while navigating through the storm. When they showed up they were prepared and did a quick and thorough job. I would definitely use them again when I need to make another move.
Reviewed Sept. 26, 2024
I worked with Cobra Vanlines and did they a good job making it a quick and easy move in. They moved all the stuff with delicate care and got the job done well! I highly recommend anyone else to use Cobra Vanlines for their move in needs. As they did a very good job at preparing the move in for us and made sure everything was taken care of.
Reviewed Sept. 26, 2024
My experience with this company was everything I hope it would be at the end of the day, the price did not change, the Customer service was great, definitely plan on using this company again. Thank you
Reviewed Sept. 26, 2024
AmeriSafe Moving Services is the best moving company by far. They set up the move for my mother from Saratoga Spring, NY to Waterford, CT and I must say the service was excellent from pick up to the delivery in CT all in the same day. The team are super friendly, super efficient & super professional! They were very careful with our items and not a single item was damaged. They conducted themselves professionally, without any misbehavior, maintaining a calm atmosphere. Overall, I would highly recommend AmeriSafe for anyone looking for an stress-free and efficient moving experience!
Reviewed Sept. 25, 2024
I am very happy with the service I received from AmeriSafe Moving Services, and Cobra Van Lines, the trucking company they hired. Andrew, and Miguel and the crew were amazing. I got screwed over by another moving company, and they rerouted to get me taken care of. They didn't have to do what they did, but they got me taken care of. Fantastic service. I will definitely recommend them to anyone else planning a move, as well as using them again if I ever move long distance again.
Reviewed Sept. 25, 2024
Professional and quick moving and packing. Explained everything well, and took great care of my items. Would use this service again. I would recommend using this crew and company again to all my friends and family. Arrived on time and worked quickly. Packed unusual items well. The people were curious and professional in packing and moving the items needed.
Reviewed Sept. 24, 2024
I was impressed with the effort made to keep us informed about expected arrival time and anticipated departure. The men that did the packing were polite and kind about explaining the procedure. This was very reassuring. We are in our late seventies and this move has been stressful. It is a relief to feel our belongings are in competent hands. Thank you.
Reviewed Sept. 24, 2024
After living in NJ for over 28 years we decided to move to DE to be near our Daughter. I found Amerisafe Moving Services online and went through the process to book our move. My sale was very great and professional. He set it up and I was very happy. Movers came right on time explaining the process and started to work right away. They packed all our belongings very efficiently and cleaned everything after they were done. Very very professional and efficient. I am very grateful to have this company move me. I will definitely recommend to everyone.
Reviewed Sept. 22, 2024
Between America’s and Cobra van lines. The workers were very kind and professional. They were particularly nice to my 90-year-old mother. They all did an excellent job. I will recommend them to anyone who needs help moving to a new location, it was a great experience. I love them.
Reviewed Sept. 21, 2024
I found AmeriSafe moving services online and called and spoke to Brandon, he was great and his communication level was very good, we felt very comfortable with him and we booked our move to AR right away. This is our first time moving cross country and I was very nervous about it but when movers came I felt in ease. They worked very efficiently and wrapped all our furniture to perfection. Highly recommend to all. They are the BEST!!
Reviewed Sept. 20, 2024
We relocating from NY to GA and we found Amerisafe online. Jhone was out salesman and he was very nice and professional, he set up everything very quick. This is my first time moving cross country and I am happy I chosen this company. Movers came on time and packed everything professionally and efficient and I am super satisfied. Highly recommend to anyone. My mom is moving next week and we are going to request the same movers ❤️.
Reviewed Sept. 20, 2024
Alec was amazing at AmeriSafe. The organization process was smooth and he was extremely reactive and gave me a great price. When the mover arrived they were courteous, professional, and friendly. They wrapped everything beautifully. I’ve moved 22 times and this is the best move so far. I highly recommend them to anyone looking for the best company.
Reviewed Sept. 19, 2024
Amerisafe is a SCAM. Slick salesman never mentioned they were a broker not a mover. THEY ARE NOT MOVERS. Day of move the movers came gave us a quote. Never mentioning this quote was incomplete. Second day of move They loaded a truck. After they completed which they actually still left some items … they gave us another quote. I did not agree to this. My elderly mother was there and signed….. after I was made aware the total cost was 15k over the original estimate I requested they release my items. They told me only if I pay 13k ALEC FROM AMERISAFE THEN BLOCKED US.
Reviewed Sept. 18, 2024
Walter and Isiah were real professional, they definitely made me feel more than comfortable about the job, and the experience was great overall. Walter was able to explain everything very well and was able to also help out with the price due to me having more stuff than I thought.
Reviewed Sept. 18, 2024
Guys did a great job. Top notch crew. Alex and crew were on time and worked hard. Pleasant. Actually did a split move so we're here 2 times and both times very pleased with them. From the pickup to the 1st delivery in Ohio everything went smoothly. Would highly recommend.!!! Even the neighbors were impressed.
Reviewed Sept. 18, 2024
An Absolute Nightmare with AmeriSafe Moving Company. I cannot express how infuriated and disgusted I am with the appalling service provided by AmeriSafe Moving Company during our move from Georgia to California. What was supposed to be a straightforward relocation turned into a relentless ordeal that drained us financially, emotionally, and physically.
Deceptive Pricing and Hidden Fees. Initially, we were quoted $2,500 for our move—a figure that seemed suspiciously low compared to an $18,000 quote from another company. We should have trusted our instincts. After updating our inventory list, the price inexplicably jumped to $5,000. While we anticipated some increase, we were blindsided when the foreman arrived and declared the actual cost would be $9,000. This astronomical hike came without warning, forcing us to scramble for funds we didn't have. It's clear AmeriSafe engages in bait-and-switch tactics, luring customers with low estimates before inflating costs when it's too late to back out.
Unprofessional and Unreliable Movers. Without any prior notice, we discovered that AmeriSafe had outsourced our move to a brokered company—a fact never disclosed to us. The movers arrived with a truck too small to hold our belongings, delaying our departure and causing me to reschedule with my new employer. Their lack of preparedness was not just inconvenient; it was utterly unprofessional.
Abysmal Customer Service and Communication. After waiting four agonizing weeks, we received a vague call promising delivery in "3-6 days." The movers eventually showed up unannounced on the seventh day with a massive semi-truck, blocking our residential street and attracting the attention of the police. Common sense dictates that a semi-truck isn't suitable for most neighborhoods, but apparently, AmeriSafe lacks both foresight and logistical competence.
To add insult to injury, we were ambushed with an additional $1,200 fee for a shuttle service since the semi-truck couldn't access our home. This outrageous charge was never mentioned beforehand. When we reached out for clarification, both AmeriSafe and the brokered company dismissed our concerns and were shockingly rude. The dispatcher even had the audacity to yell at my wife, who was alone with our three-month-old baby, causing her immense stress and emotional distress.
Damaged Belongings and Incomplete Service. Upon finally receiving our items, we were appalled to find our boxes crushed, mishandled, and carelessly dumped throughout our home. Fragile items were not respected despite clear labeling, one of our safes was damaged beyond use, and the movers even knocked over our TV in front of us. To top it all off, despite disassembling our bed during pickup, the movers refused to reassemble it, leaving my pregnant wife with scoliosis to sleep uncomfortably after weeks without a proper bed.
A Warning to Potential Customers. AmeriSafe Moving Company operates with a blatant disregard for customer satisfaction, honesty, and professionalism. Their practices are deceitful, their communication is appalling, and their service is nothing short of disgraceful. We were left $10,500 poorer, emotionally exhausted, and feeling utterly violated by this entire experience.
Final Thoughts. It's unacceptable for a company to treat its customers with such contempt. We demand immediate action to rectify these issues, including a formal apology and appropriate compensation for the undue stress, additional costs, and damages incurred. AmeriSafe Moving Company needs to reevaluate its business practices immediately. We hope this review serves as a stark warning to anyone considering using AmeriSafe Moving Company. Don't make the same mistake we did—steer clear of this company at all costs.
Reviewed Sept. 17, 2024
Before committing any funds to Amerisafe be forewarned that they will only refund your money at 20 cents on the dollar rate. Their estimate means nothing because the actual mover will conduct their own calculation and in my case demanded an additional 6 thousand dollars. You can’t refuse to pay because Amerisafe will only refund 20% of your down payment which in my case was 8 thousand dollars. I don’t recommend this company to my worst enemy.
Reviewed Sept. 17, 2024
Service was excellent and wrapped tightly in a timely manner. Only small concern was a misunderstanding on pricing, $200 for packaging that I thought was included but was sorted fine. Otherwise was excellent and professional. Van arrived on the earlier of the 2 listed days; and in the morning. All items were treated with care.
Reviewed Sept. 15, 2024
Have you ever moved in a sophisticated way? If not try AmeriSafe. This company will leave up to your best expectations. From the first call all went great no complaints. Movers were very polite and efficient, they were careful with the job that they doing. Team were Very responsive and kept me informed throughout the process. Will definitely recommend to everyone.

Reviewed Sept. 15, 2024
Updated on 09/28/2024: I wrote a review here on 9/15/24 so that consumers would be aware that this company will lie to you about its policies and its ability to move you on an certain day and then scam you and say “your stuff will take 7 days to arrive” and “you will be notified of your move date THE DAY BEFORE” (how could that possibly be good for anyone?). Someone named adrient responded to my post and said they want to try and make it right. They offered $300 to change my original post. They bribed me to lie on their behalf. I responded and said that if they refund the entire amount that the swindled out of me in an unethical way - I would change my review to reflect that they made it right in the end. Shame on this company.
Original review: Liars. I was lied to and coerced into paying a deposit before even receiving the contract. Nothing they stated in the initial phone call was legit. "You can cancel at any time up to 7 days before your move day." "If you don't pay now you'll lose out on the deal." "We can move on that specific date." A couple weeks later, on a whim, I googled this company and read waaaaaay too many reviews about people having to pay twice as much on moving day, when you have no other choice because you have to be out of your home.
I also read that people didn't get their stuff at all, that it was broken and that they had to pay even more at times. One lady got one box back and everything was broken. I immediately asked for a refund and they refused. After many many phone calls where I was hung up on and treated disrespectfully. I was able to get a measly 500 back out of 2400. I tried to get the money back from credit card company but because of the contract which was signed thinking that what they said on the phone was the real policy, I was unable to. I just gave my information about this company to the US Moving Protection Corporation. If this has happened to you. Complain here: **
Reviewed Sept. 14, 2024
Amerisafe and Cobra Van Lines provided great service! I was notified in advance of location and proximity to my house. Staff were friendly, courteous, professional and caring. They talked to me about each step of service that would be given. I appreciate the care they took with my belongings, and safe handling. I would hire them again! Thank you.
Reviewed Sept. 12, 2024
Majdi was incredibly helpful and easy to work with and offered to help us build anything we needed help with. Was super understanding of our living situation (on an Army base) and communicated well - felt very comfortable with our stuff being with him. Worked for us and did what he could to make our move easy!
Reviewed Sept. 12, 2024
My experience with AmeriSafe was great, from initial conversations with Jimmy to customer service was excellent. Jimmy was awesome to work with, was very patient with me and explained me all the process. Movers called me 1/2 an hour prior to arrival they did the initial walkthrough and notice I had more items than anticipated but they worked with me and I am very happy with the price. I couldn’t have asked for a better moving experience. The team was very patient and professional and I felt very comfortable with them in my home. I would strongly recommend AmeriSafe for anyone considering a long distance move. AmeriSafe definitely stand up for the name ❤️.
Reviewed Sept. 12, 2024
All workers were excellent. Excellent job with me. He was the leader. Will and Kevin were also helpful. Cobra Van Lines is a excellent company. The guys were very careful with my furniture and very pleasant to speak with and professional. Very can do attitude and clean. They were the best movers. I'm very very impressed. I would highly recommend.
Reviewed Sept. 12, 2024
From start to finish my experience was great! My coordinator was helpful and patient. The men who came to pack up my belongings were nice and respectful. This company was all around professional and I would highly recommend using them.
Reviewed Sept. 12, 2024
I was given false information. Broker CLAIMED you are veteran owned and veteran run. LIE to get my down payment. I was given the run around. When I would call, no one would answer. NO one came to lay eyes on the items and an underestimate was given. It cost me more. I was not fully informed by YOU.
Reviewed Sept. 11, 2024
Months ago, I started quoting different moving companies. After so much searching, I decided on the company Amerisafe and Cobra Van lines. The budget was the lowest, the references received were very good, so I hired them, after the experience I can say which was the best decision, the responsibility, the treatment and the care of my belongings made me feel very satisfied with their service, I recommend.
Reviewed Sept. 11, 2024
A few months ago, I started looking at prices from moving companies and decided on Amerisafe and Cobra Van Lines. Their prices are the best. The treatment I received from the moving staff was excellent. They took care of and transported my belongings as if they were theirs. All the items arrived in good condition at my destination, New Mexico to California. In short, if I need this service again, I will hire them again. 100% recommendable and trustworthy.
Reviewed Sept. 11, 2024
Beware, this company will intentional provide a misleading quote to secure your business, only to raise it (in my case more than double it from $~$5k to ~$12k on the day of the move!!!!) This is an absolute fraudulent business practice. Additionally, they require a deposit of 50% upfront, which they will not refund if you cancel after you realize you’ve been scammed. This company is a scam and no one should fall for it like I did unfortunately. I welcome someone from Consumer Affairs or anyone else to reach out to me.
Reviewed Sept. 11, 2024
I recently used AmeriSafe Moving Company for my move, and I have to say, they made the whole process so much easier than I expected! Right from the start, their customer service team was super helpful and friendly, answering all my questions and guiding me through what to expect. On moving day, the crew showed up right on time, which I really appreciated. They were polite, efficient, and handled all my stuff with care — you could tell they knew what they were doing. They worked quickly but didn’t rush, making sure everything was packed securely. I was a bit worried about a few fragile items, but everything arrived at my new place in perfect condition! What really stood out to me was how stress-free the whole experience was. Moving can be such a headache, but AmeriSafe really took the edge off. If you're looking for a moving company that’s reliable, professional, and just plain good at what they do, I’d definitely recommend giving AmeriSafe a call.
Reviewed Sept. 10, 2024
Here's my honest experience. This is not a knock to the actual laborers. This is a review of headquarters, sales, customer service, and dispatch...who were communicating badly and rudely along the entire way. This is for a long distance move from Illinois to Virginia. Booking the move: Bait and switch. I do not know if their sales reps are in-house or a lead generation service, but as a professional marketer myself, I can say with certainty that the experience I was sold was not reflective of how it all went down. Robert ** utilized techniques to distract me from getting all the way through my inventory, and then a good portion of it was missing on the estimate, even after going over it several times.
He assured me that I wouldn't find a better quote elsewhere...which was indeed true. But that's because they do not account for the size of your furniture, and they do not inform you that the actual movers who pick up your stuff will upcharge you BY A LOT to repack your things. I was told that it will take 2-3 days usually for a long distance move under 1000 miles. My move was 800 miles, so we estimated 3 days, thinking it was a safe bet. I was also told that Robert would be my main contact and that if I had questions during the move, I could reach out. I was literally unable to get him to respond to me once the contract was signed. Basically, never heard from him again. I even called back the week before my move because I was concerned that not all my items were included and paid a lot more to include more inventory.
Bottom line.....they'll quote you an estimate that seems lower than competitors but be prepared to pay at least double on the day of your move. Heed my advice: Go ahead and pay a moving company directly and pay the larger fee... Do not use this broker. They will bait you with lower costs... But it'll end up costing the same, if not more, but bad communication.
Moving Day: Illinois Movers ended up being who they contracted to manage my move. Day of, the foreman walked through my home and demanded an additional $5,000 on the spot, which effectively doubled the cost of my move. They also brought too small of a truck, even for the inventory that was DEFINITELY on the list. So they had to get a 2nd truck. They charged me $2,300 literally just in packing supplies. Boxes and tape. And regardless of the fact that I was using brand new moving boxes, and told the people who did my estimate that I had loose items (large children's toys, bikes, etc)... They never informed me that these would need to be repacked. They took my small boxes and stacked them inside big boxes.
I called AmeriSafe immediately, who up until this moment had been somewhat kind to me. They would not answer or call back. Illinois movers were about to leave after about 20-30 minutes of me attempting to speak to Amerisafe, so I finally had to give in and write a $5000 check on the spot or they were going to leave. It left me no time to get a new mover, and my house was selling the next day so I had no choice. When I finally spoke to someone, half of my move was already over, and the snarky customer service girl basically threw it all back in my face and made it all my fault for "being dishonest about my inventory." She also accused me of not reading my contract and wouldn't even bother to show an ounce of care, concern or empathy. When I asked about the arrival date of my things, I was estimated 3-7 days. Even though I was originally told by Amerisafe sales...2-3 days.
En Route: Little did I know (again, horrific communication all around), Illinois Movers ALSO subcontracts and has no control over when my things will arrive. So, I show up at the new house 3 days later as planned.... I'd received no communication whatsoever about delivery times, so I called Amerisafe back and the same snarky girl from customer service now quotes to me 14 days. Then later said up to 21 days! Still, no empathy or care for the service and miscommunications. And when I told her what I was originally told, she gaslit me and said that they wouldn't have told me no such thing.
So then I called Illinois movers... And another guy says, "well legally we have up till 30 days." He provided no information on the location of my stuff and just told me that I'll get a phone call the day before, but he can't tell me how long it will take. This went on for about 5 more days. No new information...just snark between both Amerisafe and Illinois Movers.
Surprise Sub-Contractor #3!: FINALLY, I received a text from a random number I've never seen before. A nice young guy says he'll be doing my move the next day. (This is 6 days after I THOUGHT I'd be receiving my belongings). He tells me that will ONLY accept cash, zelle, or postal money order. I found that to be extremely sketchy and strange, but I let it go because he claimed that he gets scammed a lot. Mind you...this is the first time I'm finding out that my stuff is no longer in the hands of Illinois Movers but ANOTHER subcontracted moving company. I let that go...because at this point I'm exhausted and upset. This whole time I was staying with family with me, my 2 year old, and my cat....which was 2.5 hours away...because I couldn't stay in the new house with no supplies or place to sleep. So I drive out to the new house and as soon as I arrive that afternoon, I get another text from the guy saying he won't make it and he has rescheduled my move to the following day.
Day 7 Final Delivery: I'm waiting for the moving truck. I'm in the house. Then suddenly 2 strange cars pull up in my driveway. I walk out to ask if I can help them, and they say they're from CRAIGSLIST. CRAIGSLIST, guys. It turns out that the sub-contracted mover that Illinois Movers hired, was literally just 1 little guy with a huge truck. And this guy put an ad out for movers to help...and he used CRAIGSLIST. And he sent them pictures of my house. He shows up 30 minutes later.... I give him cash...and they do the job. By this point I'm exhausted, and I feel betrayed. And I also feel extremely unsafe that random NON-PROFESSIONAL grown men know where I live and have photos of my house on their phone. I felt like my belongings were held hostage. Do not use AmeriSafe. My nightmare is over... But it feels icky and awful having gone through this.
Reviewed Sept. 10, 2024
Preparing to move cross country had been very stressful. With the superb help, knowledge, advice and customer service of my agent Andrew ** this is a major aspect of this move that I have complete confidence in. In the future, if needed, I will move with them again and recommend to anyone moving near or far.

Reviewed Sept. 9, 2024
Our move was initially quoted at 1.3K (no living room furniture being moved, no dining table). We literally had boxes, wash and dryer, our two desks, and our bedroom furniture. They arrived LATE on 8/23 our move date…3 hours late to be exact. The movers then stated it would be $4K to move… And also stated they needed more space in the truck which was full with other peoples things. They got to work and finished at 5-6 PM that day. The movers themselves were nice and go to work but very chatty which I believe made it take longer. We had already packed everything up. They just had to take apart our bed. Should have been an easy quick move.
Fast forward to now 9/9… I have had to call numerous times to get an update and never getting an answer on when my stuff will arrive. We had asked for delivery a week after our move out day 8/30… They laughed at that. Cool, whatever, but now it’s 9/9 and my stuff is still in WA not en-route and they are saying MAYBE this week. This whole experience has been a literal nightmare from the price, to how they had our stuff loaded like Tetris in the truck, to now sitting waiting with no date on when our things will arrive. I’m giving this a 3 stars because while Amerisafe hasn’t helped much they have tried to be nice and polite. Once my things arrive I will update but as of right now I’d never recommend. My initial move from TX to WA my stuff came promptly. Now coming home my stuff is being held hostage with no idea when it will arrive. Sitting in an empty house for 2 weeks already is QUITE DEPRESSING and adds to the stress.

Updated review: Sept. 9, 2024
Customer relations reach and offered to refund my deposit in full.
Original Review: Sept. 9, 2024
Do not book your moving service with this company. A filing with the & BBB, Attorney General Office. My request for a walk through was documented as not interested & the day of my move a revised estimate was provided nearly three time the initial estimate. I called the company moving / billing supervisor and was told only $150 of my funds would be returned, I was not eligible for a full refund.
AmeriSafe Van Lines Company Information
- Company Name:
- AmeriSafe Van Lines
- Website:
- nwmoving.com


