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AmeriSafe Van Lines Reviews

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Edited by: Liz Bingler
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Fact-checked by: Jon Bortin

About AmeriSafe Van Lines

AmeriSafe Van Lines is a full-service moving company available nationwide. It’s licensed as a carrier and a broker, meaning it will either handle your move directly or coordinate your move with a licensed company. It offers local, long-distance and interstate moving solutions, plus packing services, storage and moving supplies. It also transports specialty items, like grand pianos. AmeriSafe Van Lines is headquartered in Boynton Beach, Florida.

Visit amerisafemoving.com
Pros
  • Available nationwide
  • Auto transport services
  • Local and long-distance moves
  • Free online quotes
Cons
  • Doesn't offer in-home estimates
  • Doesn't post pricing online

AmeriSafe Van Lines Reviews

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    How do I know I can trust these reviews about AmeriSafe Van Lines?
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    Page 4 Reviews 225 - 375
    Quote Accuracy

    Reviewed June 16, 2026

    I would never recommend this company. I was told one thing and others things came up like my delivery date estimated 2-10 days. Over 15 days pass and still no delivery.

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    Customer ServicePriceQuote AccuracyPunctuality & SpeedDamageStaffTransparencyCommunicationHonesty & Transparency

    Reviewed June 15, 2026

    Avoid this company at all costs. This was one of the worst service experiences I have ever had. The company took our business and then handed the move off to a cheap third-party carrier, leaving us to deal with poor communication, unprofessional carrier, unexpected fees, and missing furniture. After pickup, we received virtually no meaningful updates. Then, approximately two weeks later, a delivery company called and provided only about one hour's notice before arriving. Because we were traveling, we could not accept delivery. Rather than working with us to find a reasonable solution, we were informed that storage fees could be charged if delivery could not be completed.

    When delivery was finally arranged, the local carrier (APEX Moving) attempted to charge additional fees that had not been clearly disclosed upfront. It felt like a constant cycle of surprise costs and last-minute demands. The most unacceptable part of this experience is that a major piece of my late grandfather's dining room table set was lost during the move. This was not just another piece of furniture—it was an irreplaceable family heirloom and one of the primary reasons we paid to move these items in the first place. Between the lack of communication, short-notice delivery demands, unexpected charges, and the loss of valuable property, this move was a complete failure from start to finish. If you value your belongings, your time, and your peace of mind, avoid this company at all costs.

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    Customer ServiceMoversPunctuality & SpeedStaffTimeliness

    Reviewed June 11, 2026

    I had a great experience with AmeriSafe Moving Services and Hudson Van Lines. From start to finish, the process was professional, organized, and stress-free. Communication was clear throughout the move, and everything arrived safely and on schedule. A special thank you to Amer and the crew from Dallas for their outstanding work. They were punctual, hardworking, courteous, and handled our belongings with great care. Their attention to detail and positive attitude made a potentially stressful move much easier. I highly recommend AmeriSafe and Hudson Van Lines to anyone looking for a reliable moving company. The entire team exceeded my expectations, and I would gladly use their services again in the future. Thank you for a job well done!

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    MoversQuote AccuracyStaff

    Reviewed June 9, 2026

    I like how efficient and productive these guys handled my move. They work with extra care. They answered all my questions and were accurate on the estimates they provided. I definitely will consider using them when I need moving services in the future

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    Customer ServiceMoversPunctuality & SpeedDamagePackingStaff

    Reviewed June 9, 2026

    I'm Daniel. I was planning on moving like 300 miles away and I just had too much stuff to move on my own. I called a few places and ended up going with AmeriSafe Van Lines to help. They arrived when they said they would ready to work. I had already packed most of the small stuff in boxes. Then was the big stuff that I was worried about getting damaged. They did a great job of handling everything with care and loading it. Not only were they quick but also very efficient. Once everything was packed they made the trip to my new place and again nothing was damaged. They unloaded just as fast as they loaded and I was now able to feel safe in my new place. I would recommend them.

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    Customer ServiceSales & MarketingPriceMoversQuote AccuracyPunctuality & SpeedPackingStaff

    Reviewed June 8, 2026

    Without a doubt, the worst moving experience I have ever experienced. I was initially quoted just under $2,000 for a move from a one-bedroom, one-bathroom apartment in Pittsburgh, PA, to Wilmington, DE (approximately 300 miles). When I spoke with Shannon, the representative, she assured me that delivery could be scheduled on the specific date I requested. Everything sounded straightforward, and I felt comfortable moving forward.

    The problems started as soon as the movers arrived. They informed me that they needed to conduct a walkthrough to provide a more accurate estimate. I would've been happy to have had this done before to get a better idea of the cost, however this "walk through" was never offered to me before hand. The contents of my apartment closely matched the inventory I had already described over the phone. Despite this, they claimed I had significantly more items than expected and increased my quote to nearly $3,000.

    The additional charges didn't stop there. I was told I would need to pay an extra $500 because my apartment was too far from the elevator—something that was never mentioned during the booking process. I also had a few laundry baskets filled with belongings, and the movers refused to transport anything that was not packed in sealed boxes. They then charged me additional packing fees. Had I been given clear instructions beforehand, I would have packed those items myself, just as I had done with the rest of my belongings.

    Next, they informed me that all dressers had to be completely emptied. Again, this was never communicated to me in advance. In previous moves, movers had simply transported the drawers with the clothing still inside, so I had no reason to expect this requirement. To make matters worse, the crew pressured me for a tip of $500, then suggested they would accept $300 if I paid in cash. Shady...

    The most frustrating part was learning that the delivery date I had been promised was suddenly unavailable unless I paid an additional $1,500. My moving cost went from under $2,000 to nearly $5,000. Beyond the excessive charges, the customer service was terrible. One of the movers was incredibly rude and unprofessional throughout the process. After paying the additional $1,500 to ensure timely delivery, I never received a call with an estimated delivery time. I had to repeatedly contact the company myself just to get information. During one of those calls, I was told, "It's not my problem." I would strongly advise anyone considering this company to look literally anywhere elsewhere. Worst experience ever.

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    Cindy increased rating by 1 star.
    TechPackingHonesty & Transparency
    After a positive interaction with AmeriSafe Van Lines, Cindy increased their star rating.

    Original Review: June 7, 2026

    I’m going to keep posting reviews about this horrible company. They lied about literally everything. The people they had move and pack our stuff were totally incompetent. They broke everything they touched. They stole my rings right out of my jewelry box. Do not hire Amerisafe for your move. You’ll be sorry!!

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    AmeriSafe Van Lines
    Response from AmeriSafe Van Lines
    Ms Jennings,
    We are very sorry to hear about your issues with the carrier.
    Amerisafe advocated for you with thecarrier and the carrier, Nt Amerisafe issued you the $1000 refund.

    We would never offer anyone money to pay for reviews.

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    MoversPunctuality & SpeedStaff

    Reviewed June 5, 2026

    They were quick but efficient movers!! I worked as a mover before and let me tell you compared to what I seen these guys are about their professionalism... I really appreciate the help you guys. Thank you so much.. I would def recommend them for any service you need big or small.

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    Reviewed June 5, 2026

    Amerisafe Van Lines performed so poorly and caused so much angst, that I would never recommend them for a long distance move such as mine. We relocated from Florida to Ohio and from the very beginning of the process, we were deceived. I understood that Amerisafe was going to execute the move. Turns out they subcontracted my move to other companies. I contracted with Amerisafe to move my household and my car.

    The original estimate for my move was around $15,000. I paid a non refundable deposit and signed a binding estimate agreement for both the household and the car. I booked the move more than a month in advance. The estimate was based on a walk thru of my home on Zillow, not in person, and a lengthy conversation about what to move and what I was leaving behind. We never went into the garage, we never discussed how many cabinets full of kitchen things, etc. after seeing the inventory Amerisafe prepared for the bill of lading, I realized a lot of things were overlooked or omitted. I was worried we had too much stuff and might not fit the truck. Of course, I don’t know anything about the moving business, so I was just concerned.

    I had an estate sale, donated tons of furniture, donated tons of stuff, then I updated the inventory list. Two weeks before the move, I sent the updated inventory with a desperate plea to contact me to discuss if there were going to be any issues. My salesman wrote back that someone from quality assurance would review the updated list and contact me a couple of days before the move. Thursday before the move (scheduled for Monday), I contacted them again. And again on Friday. Having not heard from them still, I desperately tried reaching out on Saturday. Their offices are closed on Saturday so I had to leave a message with an answering service to call me back.

    Finally, Saturday afternoon I got a call from quality assurance, Mike. Mike proceeded to inform me that we had too much stuff for the designated truck, and would need another truck, and a revised estimate of $28,000! I about lost my mind, because now it is too late to do anything about it! My stress levels were off the charts by now. I had no choice but to pay it. We were closing on our house in Florida on Tuesday, and on Saturday I learned my cost was almost double.

    I also started getting worried about shipping my car, because I was supposed to get a call from the carrier to let me know when they were going to pick up my car. I called every day from Thursday thru Sunday to inquire about the car. They were supposed to pick it up on Monday. I learned on Sunday that no one accepted the job to ship my car yet, they were still trying to find someone to do it for that price, $800. Monday late morning, I was told they could not find an operator to take my car. So sorry. Why don’t I look for a local carrier myself? They were informing me of this the same day they were supposed to pick it up. The movers were already in my house packing. They left me high and dry. I did find a car shipper that would pick up the same day, but the price was almost double, $1590. So I was stuck again with a last minute crisis to manage.

    When the truck arrived Monday morning, it was a semi. Huge. The guys came in with an updated bill of lading demanding an additional $6000. My initial $15,000 estimate went to $28,000 after an updated inventory on Saturday, to $34,000 on moving day 2 days later. This was an absurd ambush, I was blindsided once again. And once again, I had no recourse. They demanded a check for $10,200 then and there. Actually they wanted cash or Zelle, which was out of the question for that amount of money. They took my check. They packed and loaded the truck in a single day. I stupidly tipped these guys when they were done! We closed on the house Tuesday, drove to Ohio, arriving Wednesday late afternoon. Stayed in a hotel on Wednesday night, picked up the keys to our apartment on Thursday, and learned they would deliver on Friday.

    I ran all over town trying to obtain 11 US postal money orders, because the cash payment for delivery was another $10,200. The post office tried to issue the money orders, but unbeknownst to me, my debit card limit wasn’t high enough to buy them. I ended going into my bank and withdrawing cash. I had already contacted their offices to find out why I couldn’t use a bank cashier's check. They were adamant. Cash or money orders. So I spent most of an afternoon, the day I just got here, running around trying to get $10k cash.

    When I finally got to unpacking, I discovered so much damage I was stunned. Broken lamp shades, bent floor lamp, florals smashed in the bottom of a box of books, broke the leg off a nightstand, bent the frame on my bike. I could go on. It’s a long list. I haven’t tried to file a claim yet for damaged goods because I haven’t been able to unpack the boxes that are in storage to see what else they broke. In any event, my advice is to find another moving company. I was swindled by these guys and I wrote this as a warning to future customers.

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    Customer ServiceCoverageMoversDamageMaintenanceStaff

    Reviewed June 4, 2026

    My name's Chris, Last week was exceptionally excellent with AmeriSafe Van Line helping me with a smooth move. They were exceptional in their customer service and took great care of my furniture from loading to unloading them. NOTHING was broken/damaged or torn. They were able to break down and assemble my bed frame so it could fit through doors. They brought what was needed in terms of blankets to make sure not a scratch was in sight on the apartment doors and blankets to cover down mirrors and TV screens. The courtesy call and the logistics were extremely helpful too. Highly recommend them to whoever is reading and for future moves! Thank you so much. I appreciate the team and getting the job done.

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    Customer ServiceMoversStaff

    Reviewed June 4, 2026

    I called here thinking they were an actual moving company, paid 900.00 + only to find out they are a broker and are not friendly to work with. They gave my job to movers in NJ who picked up my belongings on May 7, 2026 and just received my belongings today June 4, 2026. I've been sleeping on a air mattress which is not good for my arthritis. United Pro Movers in NJ has great movers but the company sucks.

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    Timeliness

    Reviewed June 3, 2026

    Start to finish AmeriSafe Van Lines came thru for me. From moving my belongings to set-up I was able to walk in and lay down. I was tired even though I didn't do anything. I was able to work the next day. Thank you amerisafe. You're awesome. 😎 Sincerely D.J

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    Customer ServiceMoversPunctuality & SpeedStaff

    Reviewed June 2, 2026

    Job # ** did an amazing job. Amerisafe Van Lines provided an excellent moving experience during my relocation from Mesa to Scottsdale, Arizona. From the initial scheduling process to the final delivery, their team was professional, courteous, and highly organized. The movers arrived on time, handled my belongings with great care, and took the necessary precautions to protect both my furniture and the home. Communication was clear throughout the move, and they kept me informed about every step of the process. The crew worked efficiently while maintaining attention to detail, ensuring that everything arrived safely and in the same condition it left. Their positive attitude and commitment to customer satisfaction made what could have been a stressful day much easier. I would gladly recommend Amerisafe Van Lines to anyone looking for a dependable and professional moving company.

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    MoversDamageStaff

    Reviewed June 2, 2026

    We had to get a few states over for my new job, not too big of a deal under normal circumstances but I tweaked my back about a month before we'd planned to move and my wife was due soon. Thankfully Amerisafe bailed us out. They did such a great job and were on time at our old house and the new one. Professional, really friendly, literally nothing was damaged! First time I've ever hired movers and I couldn't be happier. Thanks again, highly recommend!

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    PriceMoversStaff

    Reviewed June 1, 2026

    My name is Brice and I'm thankful for AmeriSafe, was able to make a easy move out of town. Affordable and friendly staff. Hopefully I don't have to move for a while but if I do I will definitely be using AmeriSafe and will definitely recommend to anyone looking for services.

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    Customer ServiceMoversPacking

    Reviewed June 1, 2026

    I hired these guys for a long distance move that I was worried about doing. They assured me that everything would be wrapped and secured professionally. I looked for a company for over 3 months that I was comfortable with. And when I say this company is the best moving company there is I mean it. I was able to watch my things be loaded, they kept communication through the entire move. I 100% would recommend this company if you are looking for a move.

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    PriceMoversQuote AccuracyPackingStaff

    Reviewed June 1, 2026

    Rachel Here. Omg I absolutely loved my moving services with AmeriSafe Van Lines. The movers traveled a long and wide distance to help me. They had to have traveled at least 500 miles. If I ever have another move in the future I will definitely be going with this company. They have assisted me with packing at no extra cost. I just about didn't have a things to worry about. I am extremely pleased.

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    MoversStaff

    Reviewed June 1, 2026

    I appreciate you guys So much. Everyone knows one the most stressful things is to moved.. Excellent services. Las Vegas to California. Amerisafe van lines made my move smooth and stress free. I'm Roy B. Another satisfied customer..

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    TechSales & MarketingPriceQuote AccuracyRates

    Reviewed June 1, 2026

    They broke all my furniture, were super racist against Jewish people and extremely over priced. STAY AWAY FROM THIS COMPANY. ALL THEY DO IS SUB OUT YOUR JOB TO ANY MORON WITH A TRUCK. MAJOR SCAM. STAY AWAY!!!

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    Customer ServiceSales & MarketingPriceMoversQuote AccuracyPunctuality & SpeedDamageRefunds & PayoutsPackingStaffTransparencyHonesty & Transparency

    Reviewed May 30, 2026

    **46 Days Without My Belongings. Thousands of Dollars Spent. Do Not Hire These Companies.** Imagine this: after 22 years in public safety, you accept a new job in a new city. You're excited, nervous, and ready for a fresh start. Like most people, you hire a moving company expecting professionalism, honesty, and reliability. That was not my experience.

    I hired Amerisafe Van Lines and paid them $3,440 as a booking fee. The day before my move, I was told I needed to pay an additional $900 because my belongings would supposedly take up more space on the truck. This was despite the fact that my original quote included several major items, including a washer and dryer, Peloton, twin bed, and kitchen table with chairs that were no longer being moved. 

    What I didn't realize at the time was that Amerisafe was not actually moving my belongings. They subcontracted the move to Cobra Van Lines. When I tried contacting my original salesperson for answers, my calls and messages went unanswered. Customer service eventually informed me that my belongings would not be delivered within a few days of the move and explained that multiple households are loaded onto the same truck. I was told to pack essentials and be prepared to "sleep like I was camping." I was also told, “Lots of people are moving to Texas, so this won’t take long.”

    On moving day, I paid Cobra Van Lines $1,779. Both Cobra and Amerisafe representatives told me my belongings would be delivered within 3–7 business days. That never happened. I placed an AirTag with my belongings. After pickup, my possessions were taken to a storage facility in the same city I was moving from and remained there for weeks. Meanwhile, I relocated to Texas with nothing but a suitcase, toiletries, and supplies for my cats. Days turned into weeks. I called repeatedly for over a month. The answer was always the same: "We don't have a driver."

    Because I had no household belongings, I was forced to purchase necessities just to function and start my new job. I bought an air mattress, then eventually a bed and mattress because sleeping on an air mattress for weeks became unbearable. I purchased clothes that met my workplace dress code, dishes, silverware, a vacuum cleaner, blankets, pillows, rugs, chairs, cookware, and countless other basic necessities. The expenses continued to pile up while my belongings sat in storage.

    After weeks of receiving no meaningful updates, I began sending formal complaints and stern emails. Only then did communication improve. Amerisafe assured me one week that Cobra would deliver my belongings. They didn't. Cobra then emailed saying delivery would occur the following Monday or Tuesday. It didn't. Then Friday or Saturday. Again, it didn't happen. Eventually, after 46 days, I finally received notice that my belongings would arrive. The driver called me at 8:15 p.m. the night before delivery. Having just started a new job, I had to request time off almost immediately after being hired. Then came another surprise.

    The company that arrived to deliver my belongings wasn't Cobra Van Lines. Cobra had subcontracted the delivery to yet another company. The delivery crew informed me they had only been contacted the day before. What's even more frustrating is that Cobra had previously emailed me claiming my belongings had already been loaded and were on the way. That statement was simply not true. The AirTag location and the delivery crew's comments confirmed otherwise. When my belongings finally arrived, I paid another $1,300. Then I was informed there would be additional charges for elevator access and walking distance from the truck to my apartment. Another $375.

    Amerisafe refused to waive the fee, stating I had already received compensation. Ironically, the amount they had previously refunded was almost identical to the new fee I was now being charged. By the end of this ordeal, I had paid **$6,913.45** to moving companies alone—including tips given to movers and not including the thousands of dollars I spent replacing basic household necessities while waiting 46 days for my belongings.

    I wasn't paying moving companies to store my possessions for a month and a half while I rebuilt my life from scratch. I feel taken advantage of. I feel misled. I feel exhausted. Most importantly, I don't want someone else to go through what I experienced. If you've taken the time to read this review, please learn from my mistake. **Do not hire Amerisafe Van Lines. Do not hire Cobra Van Lines.**

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    Customer ServicePriceQuote AccuracyStaffRates

    Reviewed May 28, 2026

    Definitely a 10/10 service. From beginning to end AmeriSafe Van Lines made process simple and very stress free. From Memphis to Texas they made my move easy. My job #**. Their customer service made everything understandable and their rates are the best I quoted!

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    Staff

    Reviewed May 28, 2026

    My name is Dan. I could not be more impressed with the services they provided me. From start to finish, they did an amazing job. I would absolutely recommend this company to ANYONE!!

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    TechTransparency

    Reviewed May 28, 2026

    5 stars based on my initial contact with the moving company, which was very positive and I contracted with them to handle my move. However, I can’t really give a review until I see how they actually perform during my move— I will update after my move.

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    Customer ServiceMoversStaffTransparencyCommunication

    Reviewed May 27, 2026

    Hi, my name is David **. I recently had AmeriSafe Van Lines handle my cross-country move, and the experience was outstanding. From the first call, their team was professional, organized, and reassuring. They gave me a clear timeline, kept me updated, and handled every fragile item with extreme care. On moving day, the crew arrived on time, worked efficiently, and made the entire process stress-free. I would highly recommend them to anyone planning a big move!

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    MoversPackingStaff

    Reviewed May 27, 2026

    Amerisafe is amazing! I ended up having to move suddenly across country when my mother got sick. I was 7.5 months pregnant and had no help. The crew was so unbelievably nice and professional. They handled all of my belongings with care and because of that, they completely put my mind at ease and allowed me to focus on making sure my mother was ok until I arrived. Everything arrived on time and in the same condition it started out in. The workers had even gotten me a baby gift along the way. They went above and beyond to help me and I am so happy I decided to hire them! -Shelby

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    Customer ServiceDamageMaintenance

    Reviewed May 27, 2026

    My name is Susan. I used Amerisafe Van lines to move and What a company to use!!! My family and I moved about 300 miles from our old home and used AmeriSafe Van lines as our moving company. Everything arrived as it should and ON TIME! Nothing was broken and communication was on point. Highly recommended them for any of your moving needs.

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    Customer ServicePriceMoversQuote AccuracyDamagePackingStaffRatesTransparencyHonesty & Transparency

    Reviewed May 27, 2026

    I Joshua ** recently used AmeriSafe Van Lines for my long-distance move, and I honestly couldn’t have asked for a better experience. My job number was #**, and from the very beginning, the team was professional, organized, and respectful. Moving from one state to another was stressful for my family, but AmeriSafe made the entire process smooth and worry-free.

    The movers arrived on time, handled all of our furniture with care, and packed everything securely so nothing was damaged during transport. Communication was excellent the whole way through, and they kept us updated on delivery times. What impressed me most was how hardworking and polite the crew was even after such a long drive. Everything arrived safely, and the price was fair for the quality of service we received. I would absolutely recommend AmeriSafe Van Lines to anyone planning a long-distance move. They truly made a difficult situation much easier.

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    CoverageMoversDamageMaintenancePackingStaff

    Reviewed May 27, 2026

    #** I just recently hired Amerisafe to do a move for me from Jersey to Texas. The guys came in and taped all of my belongings and furniture, disassembled all 4 of my beds. The mattress even got covered. I thought it would take longer than it did. 2,200 square foot was loaded in less than 5 hours. It was amazing. When it came to drop off they took everything where we wanted it. All the furniture was assembled and trash was stacked neatly. They were so organized they even folded the moving blanket. I had no broken items. Go with this company and you can’t lose!

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    Customer ServiceMoversStaff

    Reviewed May 27, 2026

    AmeriSafe Moving really made stressful long-distance move a lot easier than expected. The crew arrived on time, handled the furniture carefully, and kept communication throughout the process. The delivery was on time, and everything arrived in good condition. Very professional and responsible guys! Much Appreciated!

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    MoversPackingStaff

    Reviewed May 26, 2026

    Moving across the state and they sent two guys out to pack and get furniture loaded. Did an amazing job and very efficient. Highly recommend.

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    MoversPunctuality & SpeedPackingStaff

    Reviewed May 23, 2026

    Absolutely incredible movers! They handled my antique furniture and paintings with amazing care and professionalism. They truly went above and beyond! I recommend this company. Wrapped and packed the delicate items as well as moved everything to the truck. It was super fast as well. Thank you! I will be using this company again if I need to move in the future!

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    Customer ServiceSales & MarketingPriceMoversQuote AccuracyStaffTimeliness

    Reviewed May 22, 2026

    I would NEVER recommend this company to anyone at any cost. It's a total scam. For our move, they were to pick up our goods in one state and to deliver the goods at our new home in another state. The sales guy Colin needs serious training skills. He quoted us based on a 2200 SF house and said it would be 2200 cubic feet of goods. When the brokered moving company arrived (All Seasons Logistics LLC), it was an Eastern European guy with 4 young ** boys no older than 16yo. He said he needed another $5,000 for our move, that it was underestimated. Total racket. We had to pay because the next day was day of possession of the house to the new owner. They know this. They take advantage of it. On our move to the new home in another state, the driver (a different company, Stanford Van Lines) texted me and said it was a shuttle job so they needed another $3,400.

    Then after numerous texts, he suddenly said it was only $2,400. He claimed his truck was not allowed in our new neighborhood per the HOA. Which was not true - we read our HOA documents, and how could he even have access to those?! I called Amerisafe Moving Company (who brokers to local movers like Stanford - also would NEVER recommend Amerisafe) and they had to call the manager of Stanford to agree that there was no need for a shuttle service and we would pay $1/foot after every 75 feet from the back of the moving truck to our front door. The driver arrived, then tried to get us to pay $3,400 again, then $2,400. Then asked how much we could pay. Mind you, they only take cash. They threatened to take our household good hostage to a storage facility. When we called Amerisafe for help, they said, "Sorry, it's up to the third parties to claim their own tariffs so you just have to pay them what they ask." How is this even legal?

    NEVER use any of these 3 companies but in particular, if you decide to use Amerisafe, you'd better have about 50% more cash on you for the move out and the move in, as that's their game. Amerisafe does not care at all about you as a customer. They just want your money and broker it out to whoever will do it for as little as possible.

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    Reviewed May 21, 2026

    This has been one of the worst experiences I've ever had working with a company. BIG WARNING to anyone thinking of using them. Not only did we get charged 3x what was originally agreed on, they cancelled our car pick up THE DAY OF PICKUP. We are flying out 2 days from now, and the customer service rep said verbatim "You need to book with someone else". Two days before we leave. There are so many things wrong with how this company does business. Let's start from the top:

    1) Shady sales team - I told them we had a 10x15 unit packed full. We were quoted on 382 cubic feet (a 10x15 storage unit is 1200 cf). Do the math - guess what we paid? 3x our quoted price. The sales person just wants his commission. Communicating the lowest quote has the best chance of getting us to agree, knowing fully that we'd be paying a higher price at pick-up.

    2) Price is NOT fixed - we were quoted $2400 and ended up paying $7600.

    3) Amerisafe is the broker - they are not the one's picking up your stuff. You pay them a deposit, you pay a 3rd party at the time of pick-up, they move your belongings to a warehouse, another company it picks it up, and you deliver the remaining balance at delivery.

    4) Canceled our car pick up THE DAY OF PICK UP! We paid and scheduled this service on 4/6 (for a pick up date of 5/21). I had to call them the day before the scheduled pick-up in an attempt to get an ETA of the pick up. They told us they have not been able to get this order dispatched and that we should start looking elsewhere. Again..(and I can't stress this enough)... the day of the pick up and two days before we leave.

    5) TBD... I am writing this before we even receive our belongings.

    Dare I say more? You have been warned my friends... Don't make the same mistake I did. Please do your own research and find a company who operates with integrity.

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    Customer ServiceSales & MarketingPriceMoversQuote AccuracyStaffRates

    Reviewed May 20, 2026

    I saw an Ad for Amerisafe Van Lines on Instagram with reasonable rates for a long distance move so I called the sales line. A representative by the name of Dean answered the phone and we began to discuss the move. After asking me questions related to my moving needs, he stated my quote would be around $15,000 and asked if that was something I'd be interested in.

    I stated I did not want to move forward with that amount and that I was no longer interested. He stated that I have a 3200 sq ft home, but never asked me what items are needing to be moved from the home. I had to reiterated that I was not interested at least 3 more times. He began to get belligerent and call me out of my name and hung up on me. I was going to rate this experience at a zero, but I was able to speak to a young lady named Kimberly and she was very nice and helpful and stated the company does not tolerate that kind of behavior and it will be addressed. Because of her kindness, I rated my experience a 2-star.

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    Customer ServiceMoversQuote AccuracyPunctuality & SpeedDamageMaintenancePackingStaffTransparencyCommunicationTimelinessHonesty & Transparency

    Reviewed May 20, 2026

    I recently used AmeriSafe Van Lines for a long‑distance move and could not be happier with how everything turned out. From the first phone call, their team was professional, transparent, and genuinely caring. They gave me a clear estimate with no hidden fees, which made me feel confident from the start. On moving day, the crew showed up right on time. They wrapped my furniture carefully, disassembled what needed to be broken down, and loaded everything efficiently. Nothing was damaged, and they even finished ahead of schedule.

    Throughout the entire process, they kept me updated on where my belongings were. When the truck arrived at my new home, they unloaded everything just as carefully and placed each piece exactly where I wanted it. Every step exceeded my expectations. Long‑distance moving is stressful, but AmeriSafe Van Lines made it smooth and worry‑free. I would absolutely recommend them to anyone looking for reliable movers.

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    MoversDamageStaff

    Reviewed May 20, 2026

    Job #**. Moving is awful. Amerisafe Van Lines made it less of a hassle. They went over and beyond and I’m genuinely grateful. Amerisafe Van Lines went over and beyond for my move. What should’ve been a stressful mess turned into something manageable because of their crew. Professional, careful, and they actually seemed to care. Would use them again without hesitation. If you need movers, use Amerisafe Van Lines. I just used them and they went over and beyond. Took a super stressful situation and made it way easier. No BS, just solid work. Sincerely Ryder. Thanks guys.

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    MoversStaff

    Reviewed May 20, 2026

    My name is Dave. This was a great opportunity to get my stuff moved. Would hugely recommend due to being elder friendly. They bought me popcorn as well so plus points for that.

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    Customer ServiceMoversPunctuality & SpeedDamagePackingTransparency

    Reviewed May 19, 2026

    I had a great experience with AmeriSafe Van Lines. From start to finish, everything was handled professionally and efficiently. The movers were punctual, respectful, and clearly experienced—they made what is usually a stressful process feel very easy. Communication was solid throughout the entire move, and they were transparent and easy to deal with regarding scheduling and logistics. All of my belongings were carefully packed, loaded, and delivered without any issues or damage. Overall, I would highly recommend them to anyone looking for a smooth, reliable moving experience. They really took the stress out of moving and delivered exactly what they promised.

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    Punctuality & SpeedPacking

    Reviewed May 19, 2026

    Ilya and Simon were on time and worked very quickly. Appreciate their work. Many stairs but not one complaint. I had many antiques that required gentle packing. Everything went well. I live in a very rural area with tight access. They managed roads well and planned truck size in advance.

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    PriceMoversQuote AccuracyDamagePackingStaffRatesCommunication

    Reviewed May 19, 2026

    I recently used Amerisafe for my long-distance move from Ohio down to Florida, and I am very happy with how the entire process turned out. Moving across state lines is always a massive source of stress, but their team did a wonderful job of keeping me informed from the initial quote all the way to delivery. The movers arrived on time in Ohio, packed my belongings with great care, and handled the loading efficiently. When everything arrived at my new home in Florida, all of my furniture and boxes were intact with no major damage. The pricing remained fair and matched what we had originally discussed. I really appreciate their professionalism and would definitely recommend Amerisafe to anyone looking for a reliable interstate moving company. I will definitely use them for my commercial move that I’m planning to do in September.

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    TechMoversStaff

    Reviewed May 19, 2026

    I am super happy with the hard work and carefulness of the whole team at AmeriSafe who helped me move, I have all for Mississippi to Wisconsin, and when I tell you that all my furniture, everything came back just as it was. Very safe transportation. These people take care of the things I get their own. I highly recommend it. Would definitely be using their services again short distance or long distance move. I’d still be seeking their services again. **

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    Customer ServiceTechPriceMoversQuote AccuracyPunctuality & SpeedDamageRefunds & PayoutsMaintenancePackingStaffBillingTransparency

    Reviewed May 19, 2026

    Updated on 06/10/2026: Franke emailed me to try to get a resolution. He told me he would refund me half of my feet. I asked them to give me a full refund because I already paid 6 1/2 thousand to the Movers and $3000 and down payments or deposits to AmeriSafe. They sent me an email confirmation of a refund then to go remove my review from ConsumerAffairs only to find out that they canceled the refund. This is the type of company AmeriSafe is. I’m asking you guys to stay away from. They are fraudulent and fake.

    They don’t care about you. All they care about is the money. they thought I was gonna remove my negative review just because I got a refund confirmation. No I’m not doing that after speaking to my bank. They had told me that companies do this to trick the customers into getting what they want. I’m not removing my review and now I am adding another negative review because I want the world to know not to work with this company.

    Original: First of all, where do I begin? Do not use this company at all they are a bunch of frauds. When you speak to them to get a quote. They’re the nicest and helpful people you can get but then after the move they don’t care. They tell you to call this number call the moving company's number so my story is I called Amerisafe. I spoke to Shannon. She gave me a quote on everything that I told her. Stay quoted me at $4830. I did some research on the company and I didn’t like what I found. A lot of one two star reviews for the same issue that I’ve been through but Shannon assured me that, "No, we are reputable company. We will not broker your stuff out. We will do the move ourselves," then two days before the move updated my boxes and they charge me in total 5555.

    When the Movers came they were giving me crap because I had too many things but it was literally whatever was listed on the move. In total they charged me 9500+. They didn’t take my daughter crib because it would’ve been another 500 bucks. On top of that they broke half of my stuff. Came a day late. I’m just surprised that such a reputable company like Amerisafe would broker my move out to a 1.2 star moving company Bristol moving and storage and now I’m here stuck with broken TVs, broken closets and the companies telling me that we cannot do anything for you talk to the secondhand company to file your claim and they’re telling me it’ll take 30 to 60 days. Just an appalling disgusting Service by Amerisafe.

    I will tell everybody not to use this fraudulent company and yeah stay away. Find a different company. Do not use this company and this moving company Bristol moving and storage. Their workers are a bunch of clowns. Only one of them. I like the Mohammed. He worked the whole time. This other guy was just complaining, asking me for waters and Red Bull. They open a bottle of water. Take a sip leave the bottle. And then they’re gonna have the audacity after charging me $9500 to ask me for a tip after they charge me 225 to walk more than 75 feet to go up and down the stairs this is what I’m talking about? May receive did not tell me any of this when the Movers came and then they tell me it’s gonna be more. This is gonna be more that’s gonna be more. Just stay away from this company. Save yourself the hassle extra money go with somebody else.

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    Customer ServiceStaff

    Reviewed May 19, 2026

    This company helped me move my belongings from my last apartment to my new one. I was struggling to find good service and they provided just that. I was able to get everything I needed and move without hassle. They also didn’t take very long to respond. Making sure that I was priority is what I felt when contacting Amerisafe Van Lines. I had some precious items that I needed to be safely transported and they made sure to protect my belongings and make sure my experience was well. The customer service by this company is definitely 5 stars for me. They know what they are doing and they know how to please their clients. I can definitely recommend to some friends and family to use this service.

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    MoversPackingStaff

    Reviewed May 19, 2026

    I would like to start this off by saying I don't write reviews but this company was so awesome I needed to get the word out. I moved from New York to Texas, everything was explained to me in details. All of my stuff was handled with care. My dishes was wrapped in papers. My bed and everything was wrapped with protective materials. I really appreciate Amerisafe van lines for helping me with the second part of my life so far away from my hometown. Thanks you guys.

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    Customer ServiceTechSales & MarketingPriceMoversPunctuality & SpeedDamagePackingStaff

    Reviewed May 17, 2026

    DO NOT HIRE AMERISAFE TO MOVE YOU ANYWHERE.... It was a horrifically horrible experience from start to finish. AmeriSafe contracts out their jobs, hiring anyone to move you. My movers were rude, destructive, disrespectful and threatening. They showed up at my home to load truck four hours late which affected my plans to travel. I had all of my fragiles and glass wrapped and boxed, they were supposed to give me a discount for this, they DID NOT. They destroyed a antique wooded rocking chair, leaving it in pieces. They broke several boxes of Christmas ornaments and sentimental decorations. They unwrapped my coach and chairs in their truck leaving dirty marks all over it. They threatened me that they would not give me my "stuff" if I did not give them a tip before they unloaded the truck. They were also very threatening and took advantage of me, raising their voice.

    Leaving their water bottle in my bushes and they left my storage unit an absolute mess. I had to take everything out and repack it due to the boxes collapsing. I called headquarter while all of this threatening behavior was going on and got nowhere. They spoke in a language that I could not understand but I could tell they were talking about me and what their plan were. When we got to the storage unit, because I would not tip them before they unloaded, they starting driving off with my stuff. It was such a bad experience, making my move traumatic. They also over charged me.

    The man that I talked to first assured me that the move would be worry free, safe, and if I had any problems at all that he could be reached at anytime. I never talked to that man after I gave him my deposit. This company is for shit, they are not professional and I WOULD NOT RECOMMEND THEM TO ANYONE. There are a lot of movers out there, do your homework and find a good-reliable moving company, Amerisafe is not for you.

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    PriceMoversQuote AccuracyRefunds & PayoutsPacking

    Reviewed May 16, 2026

    No matter what they quote, you expect to pay double. Quoted $8,300 originally and they show up and, in my opinion, extorted an additional $10,000. This is a round estimates and include a requested tip on top of the cost so they wouldn't charge extra for additional packing beyond what they as already charged. I feel they purposely underquote the job to get a signature and deposit. Then they show up and walk around the house and tell you this is going to cost more. What do you do when you have flights booked? Have to turn over the property after closing?

    They have you bent over. My mother is 80 years old and they took her for over $17,000. Took 22ft of a 26ft box truck and not even stacked to the ceiling. Make you pay cash on pickup and delivery. You don't actually get any of the packing you pay for. They charge you for certain amount of boxes, packing and blankets, but show up with nothing matching what they charged you for. They keep all the blankets you paid for after delivery. Whole thing was sketchy.

    Amerisafe also is just a broker. They have nothing to do with the actual pickup and delivery. Don't really have any complaints about the actual packing and delivery guys other than the guy that adds all the extra cost when he shows up. Just use a company that will come in person and give a binding quote. Don't get taken advantage of by these moving scammers out there. Do your research and read reviews everywhere. Don't let your elderly parent get taken advantage of. I failed, don't you.

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    Reviewed May 14, 2026

    This is one of the best moving companies I ever use. They are very perfectionist. They come on time. They are very nice. I will recommend them to my whole family and friends.

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    Staff

    Reviewed May 14, 2026

    AmeriSafe Van Lines really helped me.The first thing I noticed about them was their level of professionalism. The second thing I like about them was the fact that I didn't have to pay much. I am highly grateful for the move they helped me with. It seems like it didn't even take long, by the way.

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    Customer ServicePriceMoversQuote AccuracyPunctuality & SpeedDamageMaintenanceStaffRates

    Reviewed May 14, 2026

    Amerisafe Van Lines offers reliable and efficient moving services with a strong focus on customer satisfaction. Their team is professional, courteous, and handles belongings with great care, ensuring a smooth and stress-free move. They provide clear communication throughout the process, keeping customers informed and reassured. The movers are punctual and work diligently to meet deadlines. Amerisafe Van Lines also offers competitive pricing, making quality moving services accessible without breaking the bank. Customers appreciate their attention to detail and the personalized approach they bring to each move. Whether relocating locally or long-distance, Amerisafe Van Lines delivers a dependable and hassle-free experience. Overall, they are a trustworthy choice for anyone seeking a well-organized, efficient, and customer-friendly moving company.

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    Customer ServiceMoversPunctuality & SpeedStaffTimeliness

    Reviewed May 11, 2026

    Dear Team, I am writing to share my experience regarding my recent long-distance move, handled by AmeriSafe Van Lines (Job #n5458890). Moving across the country is often a stressful endeavor, but the professionalism and care provided by the team made the entire process significantly easier. From the initial planning stages to the final delivery, AmeriSafe Van Lines demonstrated exceptional coordination. The movers arrived on schedule, handled my belongings with the utmost respect, and ensured everything was properly secured for the long haul.

    I was particularly impressed by their efficiency and the clear communication I received throughout the transit period. It is rare to find a service that balances speed with such high attention to detail, and I felt confident that my items were in good hands. I highly recommend AmeriSafe Van Lines to anyone looking for a reliable and high-quality moving company. Their commitment to excellent service is evident in every aspect of their work, and they truly went above and beyond to ensure a successful transition to my new home. Best regards, Monte

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    Customer ServiceMoversPunctuality & SpeedDamagePackingStaffTimelinessFollow-Through

    Reviewed May 11, 2026

    AmeriSafe Van Lines made my moving experience far easier and less stressful than I expected. From the first phone call to the final delivery, their team was professional, responsive, and genuinely helpful. They answered all my questions clearly, stayed on schedule, and handled my belongings with great care. The movers worked efficiently while still making sure everything was packed, loaded, and unloaded safely. I especially appreciated their communication throughout the process because I always knew what to expect. Moving can be overwhelming, but AmeriSafe Van Lines made the entire experience smooth and organized. Nothing was damaged, and everything arrived on time exactly as promised. I would absolutely recommend AmeriSafe Van Lines to anyone looking for reliable movers and excellent customer service during a big move. #**

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    Movers

    Reviewed May 11, 2026

    Amerisafe van lines moved me from another state to where to I’m at now, their moving skills were more than absolute and I didn’t have to worry about anything! They are highly trustworthy and reliable, even in the far distances they can make things happen!!.

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    TechPriceMoversQuote AccuracyPunctuality & SpeedDamagePackingStaffTimeliness

    Reviewed May 11, 2026

    I used AmeriSafe Van Lines for a long distance move and I have to say they exceeded my expectations from start to finish. Job number **. From the moment they arrived, the crew was professional, on time, and handled everything with care. This was a full household move across states and I was nervous about how everything would hold up on a long haul like that, but they wrapped and packed everything properly and not a single item came out damaged on the other end.

    The team was friendly and easy to work with the whole time. They kept me informed throughout the process, showed up when they said they would, and delivery landed right on schedule. No surprise charges, no drama — just a smooth move from door to door. I’ve moved a few times before and dealt with companies that made the whole experience stressful. AmeriSafe Van Lines was the complete opposite. They treated my stuff like it was their own and made what could’ve been a chaotic day actually manageable. Highly recommend AmeriSafe Van Lines to anyone looking for movers they can actually trust. Will definitely be using them again.

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    MoversPunctuality & SpeedPackingStaffTimeliness

    Reviewed May 11, 2026

    We had an amazing experience with Amerisafe Moving. The movers arrived on time, worked quickly, and handled all of our furniture and boxes with care. The whole process was smooth, stress-free, and very professional from start to finish. They picked everything up fast, delivered on schedule, and made our move so much easier. I recommend Amerisafe to anyone looking for reliable and hardworking movers.

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    Customer ServiceTechSales & MarketingMoversQuote AccuracyPunctuality & SpeedDamageRefunds & PayoutsPackingStaffDamage Prevention

    Reviewed May 11, 2026

    We were referred to Amerisafe by a friend. He was so right! From the first phone call through the final delivery across the country, every aspect of our move went much more smoothly than we could have imagined. The sales rep, Leo, was extremely helpful. He understood that we had no idea what we were doing and made the process much less stressful. He never made us feel dumb and did not take advantage of our inexperience. The woman from Customer Service who finalized our contract, Winona, explained further, making sure we understood all aspects of the contract. As our move was not scheduled for a specific date, there was lots of time for us to come up with many more questions. Winona remained informative and, above all, patient with our frequent calls.

    Once we had final dates locked in, the remainder of the move was just as seamless. We had paid for some packing, and had packed a lot ourselves. As it turned out, we had more stuff than anticipated, so the original estimate needed to be amended. The increase was very reasonable, and entirely caused by our underestimation of our belongings. The men who came to pack and load, Brook and Scotty, were polite, pleasant, and very, very good at their jobs. We had a few delicate pieces that we were concerned about, but watching these gentlemen pad and wrap these items gave us confidence.

    The actual delivery was delayed a few days due to a mechanical issue, but Tom, from Operations, kept us informed. Once the truck was on the road, it took less time than expected to arrive. The man who unloaded, Mr. **, was spectacular. He did an amazing job, both maneuvering a semi-truck around small mountain roads, and unloading in record time. All our belongings arrived, with no breakage or damage. If you are considering hiring a moving company, we recommend Amerisafe extremely highly.

    Donald and Alexa

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    PriceMoversQuote AccuracyPunctuality & SpeedDamageRefunds & Payouts

    Reviewed May 11, 2026

    BEWARE of this company. They ripped me off for over $3,000. I contacted them when I was looking for movers. They demanded I pay in full to "secure my date," but assured me that if I chose another co. they'd refund my money. Four days later, I did choose another mover, but they refused to refund me and only gave back $2K of my $5K paid to them. They said I cancelled "outside their window." They NEVER told me there as any "window." I also discovered they purposefully way under bid my moving costs so they could charge huge up charges at the end. This company is a shady organization and should be avoided. DO NOT hire them. They will rip you off.

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    Lexie increased rating by 3 stars.
    Customer ServicePriceMoversQuote AccuracyPunctuality & SpeedDamageRefunds & PayoutsMaintenancePackingStaffBillingRatesTransparencyCommunicationHonesty & Transparency
    After a positive interaction with AmeriSafe Van Lines, Lexie increased their star rating on May 9, 2026.

    Updated review: May 9, 2026

    Amerisafe did reach out and offer compensation. Although I still stand by my review and experience, I am updating the star review to reflect the fact that they reached out and apologized.

    Original Review: May 7, 2026

    Do not use this company. The drivers/movers they hire are unreliable and unprofessional, and I am disappointed with how AmeriSafe handled the entire situation. When the pickup drivers showed up, the main guy immediately said that I will have to pay more the second he glanced at my items. I was confused as I told them I had just gone over the inventory two days prior with a member of Amerisafe, and they verified the amount and price. They ended up charging me $600 extra. When the man asked how I wanted to pay and I said by credit card. He said he doesn’t take credit card, and that they only take cash, check, or Venmo/Zelle/Cash App. I told him that I confirmed with Amerisafe the day prior that they would accept cards. He still told me no. I said I’ll do PayPal because it’s more secure. He said “no PayPal, connected to credit card”. So then I pay by Venmo.

    Since they upped the charge, how would I even have been able to pay with a cashier's check in the first place? I felt boxed in with my payment options. The driver then PROMISED me that they would be here on Saturday by 4pm and even wrote it on his packet. We confirmed that date and time at least three times together. He keep telling me to leave a good review, and then the man tries to get me to take a video of my face stating how happy I was with the company, even though the service was not complete. Then I get a call about an hour after they leave that my payment is on hold through the goods and services on Venmo, and that they “will not deliver my items until it is paid”. It is paid, just on hold because of their account.

    The office lady insists that it is my account, but it isn’t (I confirmed with Venmo). She tells me I need to get it refunded, but Venmo said only the seller can. I tell her that, she says that’s not true. I send her screenshots of the conversation chat I’m having with Venmo, and she insists they are wrong. The back and forth goes on for hours. I call Amerisafe, and tell the woman who answered how everything has felt sketchy, they overcharged me, damaged my wall, and are now saying they’re going to hold my property until I get them the money a different way until they’re paid. She said that it’s unusual that they don’t take credit cards. I further tell her I didn’t put the hold and it’s nothing on my end, and that not only am I at a loss, but also confused and freaking out. She says that she will check in with the company and call me back within the hour, but never did.

    I call about 2-3 hours later to see if there was any follow-up, but the woman who answered this time didn’t know anything about it. I eventually get a notification that they (the seller) refunded me. I get a cashier's check and send them a picture. All seems well. Saturday, the delivery date, arrives. No call, no updates. I call the company, and they tell me that it’s not going to be here for a while, maybe 3-5 business days. I tell them I am confused because the driver told me this day by this time. They tell me the driver was wrong. I call Amerisafe, they tell me it’s just the name of the game and to take it up with the actual movers. I told them I discussed with them and the company that I needed it here by this day because it’s a new apartment in a new part of the country and it has all of my items. I have nowhere to sleep and no clothes. They essentially tell me it’s not their problem and I have to wait it out.

    I call the movers several times to try to get updates. They are unhelpful, and I feel lied at certain points. One person said it was being loaded on the truck for shipment, the next person said it was not loaded and ready. My husband then called and they, in lesser words, told him they were working on it and to stop calling. Amerisafe was nowhere to be found when I asked for support or help. They offered nothing and never called back like they said they would. The movers they hired did not deliver on the day they promised, and would not give me a concrete answer of when they would deliver. There was no communication, and I was treated like an inconvenience for asking if they had an ETA on delivery since they had all of my items (my bed, clothes, etc.).

    The final delivery was supposed to be on Friday or Saturday. No call on Thursday, no call on Friday. They said they’d call 24 hours before delivery. I called Friday afternoon to check in. The lady said she’d have the driver call me. Hours went by and no call. I call back again and they said that the driver had an emergency and now it will be a couple more days. They weren’t even planning on reaching out if I hadn’t called! When the driver did arrive that Monday, he was the only kind person I had dealt with. He was very apologetic and seemed very stressed out. However, my storage bins my items arrived in were filthy and some broken.

    Do not use this brand. Do not use a broker unless it’s for a car company. Use a brand that owns their trucks and will hold accountability for everyone involved. This whole situation could have been prevented if they were honest about their delivery times, and would have caused me a lot less stress and headaches. Amerisafe, please right your wrongs with my horrid experience.

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    Roxy increased rating by 3 stars.
    Customer ServiceMoversDamageMaintenanceStaff
    After a positive interaction with AmeriSafe Van Lines, Roxy increased their star rating.

    Reviewed May 6, 2026

    I hired them to move my stuff and in the beginning they seemed good but after paying a dep then paying when they picked up they basically ghosted me. They didn't deliver my belongings for a month without communication until I started complaint then at the end of almost thirty days they finally delivered with broken items plus they left someone else's stuff so it was a terrible experience. Do not waste your money. They used a moving company called Vanguard and they were the actual movers that didn't care for my belongings as well as leaving me with stuff that isn't mine. I told them I needed my stuff and I was ignored completely. Total disregard for my situation.

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    Customer ServiceMoversDamagePackingStaff

    Reviewed May 6, 2026

    I had a huge move from Massachusetts to California and used AmeriSafe Van Lines as my company. They were very responsive. I found them on Google and remember giving them a call and speaking with a person about my needs. When it came time for the move, they were very careful with my furniture. They wrapped everything appropriately and answered my questions. Took a few hours to get everything out and properly placed in the van but then we were on our way to the new home.

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    MoversDamageStaff

    Reviewed May 6, 2026

    Amerisafe van is a great choice for a company for a long distance travel. Very reasonable, respectful service. They took care of my belongings. They were very helpful and careful about handling everything. From Jim W

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    Kathryn increased rating by 4 stars.
    PriceQuote AccuracyDamageRates
    After a positive interaction with AmeriSafe Van Lines, Kathryn increased their star rating on June 10, 2026.

    Updated review: June 10, 2026

    We were able to talk directly to the owner of the business and he totally understood the situation and went above and beyond to resolve the issue at hand. We would strongly recommend Amerisafe for their customer service is top notch!

    Original Review: May 5, 2026

    I hired them for my move from Utah to Missouri. I was told one price, and ended up paying more than double quoted. They destroyed several of my items, and when everything was done, including a additional $1000.00 in cash to move my items into my home, cause they claimed that they could not get their truck into my parking lot, they demanded a "Tip" for their services. I told them that I was paying a dime more, and the started sending inappropriate text messages to me. I contacted the company, that claimed that they would look into it, and I have not heard a word from them since. I would never wish this on anyone, and I would advise anyone reading this, that they do NOT HIRE THIS COMPANY for their move.

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    MoversPackingStaff

    Reviewed May 5, 2026

    Three men did an outstanding job of sorting, packing and carefully loading my belongings. They we polite and professional.

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    Customer ServicePrice

    Reviewed May 4, 2026

    Hired AmeriSafe for one reason - they guaranteed me that they would not use subcontractors. However, day of move, 2 subcontractors arrived at my house which was clearly contradictory to information they provided. AmeriSafe has since collected their portion of the total moving charge, but their communication is non-existent and they have washed their hands of making sure the customer is satisfied.

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    Reviewed May 4, 2026

    My furniture was packed March 11, 2026, and delivered April 19, 2026. In those 39 calendar days and 25 business days, I received exactly one call from Leo's secretary. All of my calls were answered by an answering service and I was given the same script each time, "We will let you know when the furniture will be arriving. You know we have 30 business days to deliver."

    I called Leo, who was the person I booked the move and a car move with, and Mike, who called to confirm the move and told me I would owe more because the first inventory was not done correctly by me, and it was not Leo's fault. It was Leo who took me through the inventory list. I called each of these business stalwarts several times, each call produced the same outcome. Elizebeth did send a couple of emails. In one of the emails, she promised she would call in a day or two with information about the move. No call, but she was nice enough to send an email with the same message, "We will let you know."

    While they had my belongings, they must have been stored outside, as 5 of the boxes had water damage. It was plain to see the damage to the cardboard. The cost of the move went by a third after I was "guaranteed" that the price quoted was good. I was also told at the time of booking the move that my move would stay on the truck until it was unloaded in Sun City West. That also did not happen. At the time of the booking, I was not informed that Stanford Van Lines, from Thorton IL, would be the carrier.

    During this process, I called Stanford Van Lines on numerous occasions and never got past the same person, whom I think was a receptionist. She was the one who kept telling me they had 30 business days to make the delivery, and I should not worry about it. In fact, Stanford Van Lines was not the carrier. A company called Boost Express made the delivery. Alex and Gregory were very professional and helpful in placing the boxes and setting up the bed. If I could give a "zero" as a rating, I would. We waited 39 days for our belongings. We were lucky in one respect. We had a Murphy bed in our new home. Without that, our choice would have been a motel or buy a bed we did not need. If anyone at AmeriSafe or Stanford Van Lines would like to dispute this tale, please feel free to contact me. You have my information.

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    Bob increased rating by 3 stars.
    Customer ServiceSales & MarketingPriceQuote AccuracyPunctuality & SpeedStaffRates
    After a positive interaction with AmeriSafe Van Lines, Bob increased their star rating on May 2, 2026.

    Updated review: May 2, 2026

    As a former director of Customer Service for a very large software company, I worked off an axiom that mistakes are made but that it's the resolution of those incidents that separate a quality company versus a disreputable one. After getting a phone call and genuine apology from the owner, I feel that a level of satisfaction that my previous maltreatment was addressed and that the issue was resolved. Ultimately, we have gone with another firm to move our household at the end of the month, but the sincerity of Frank ** and his staff was palpable in their apology, so I have raised my rating to 4 stars.

    Original Review: May 1, 2026

    I called Amerisafe in response to a voicemail I received from one of their sales reps, Thomas. We chatted briefly to confer on cubic feet, number of rooms, dates and locations. He quickly became very aggressive on closing on this quote immediately. After telling him three or four times that I was planning on making some more calls today and then probably getting back to him today, he informed me that he had no interest in doing business with me and that I was stupid. Seems an odd way to close sales on a Friday morning.

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    Punctuality & SpeedDamageStaff

    Reviewed April 30, 2026

    Hi AmeriSafe Van Lines is awesome. Job#**. You did a good job moving me. Not only did they get it done quick. They were very careful with my items. I give them a 10 out of 10. They were also kind, nice and respectful. I will definitely recommend them to my friends and family plus the move was a long distance travel. They was on time.

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    Customer ServiceMoversPacking

    Reviewed April 30, 2026

    Most moving reviews read like receipts; this one feels like a postcard from a better timeline. I hired AmeriSafe Van Lines for a long-distance move, expecting cardboard, tape, and mild chaos. Instead, I got choreography. The crew moved like a jazz trio, improvising around tight corners, fragile heirlooms, and my overpacked expectations. Boxes were labeled with wit, not just numbers; a mirror arrived without a whisper of regret; my plants rode shotgun like honored guests.

    What surprised me most was the calm. No rushed energy, no mystery fees materializing at dusk. Just steady communication, thoughtful packing, and an almost uncanny respect for the story inside each item. By the time we reached my new place, the space felt introduced rather than invaded. If moving is usually a storm, this was weather you’d choose. AmeriSafe Van Lines didn’t just relocate my stuff—they translated my life, intact, across miles, and set it down gently where it could begin again. I would hire them again in a heartbeat and recommend them everywhere enthusiastically.

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    Customer ServicePriceMoversQuote AccuracyDamagePackingStaffRates

    Reviewed April 30, 2026

    I recently used AmeriSafe Van Lines for a long-distance move (Job #**), and overall the experience was excellent From the beginning, the team was professional when explaining pricing, timing, and what to expect. On moving day, the crew arrived on time and handled my belongings with care. They were efficient with packing and loading, and I appreciated how they protected/labeled everything to avoid damage. Communication throughout the move was consistent, which made the process much less stressful. Delivery was completed within the expected timeframe, and everything arrived in good condition. Overall, I would recommend AmeriSafe Van Lines to anyone planning a long-distance move, especially if you’re looking for a very reliable company.

    -Jon

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    Customer ServiceMoversPunctuality & SpeedPackingStaff

    Reviewed April 30, 2026

    I recently used this moving company and was genuinely impressed by the entire experience. From the first phone call to the final box being unloaded, everything was handled with professionalism and care. The team arrived on time, worked efficiently, and treated my belongings as if they were their own. They were organized, friendly, and quick to solve any small challenges that came up during the move. What stood out most was their attention to detail and clear communication throughout the day. Moving can be stressful, but they made the process feel smooth and manageable. I would absolutely recommend this company to anyone looking for a reliable and trustworthy moving service.

    Sincerely. ERIC B 👍

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    PriceMoversQuote AccuracyPackingRates

    Reviewed April 29, 2026

    Be aware that they are a broker and not the movers. Keep in mind that the prices that they give you will not be your final cost as the actual movers will add substantial amount to their quote. On the day of the move, my final amount exceed over 4000 over what can line quoted me. Bag experience for me. If you can, find a direct mover and not a broker so that you won't have to pay the broker and the mover.

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    Customer ServiceTechSales & MarketingPriceMoversQuote AccuracyRatesHonesty & Transparency

    Reviewed April 28, 2026

    AmeriSafe provided a firm estimate for my son's move from TX to CA and contracted Rushmore Moving for the move. When the movers showed up, they said - "Nope. This isn't the 357 sq ft you were quoted by AmeriSafe and we are charging you 50% more for the move". Classic scam. I called AmeriSafe - both sales and customer service as it was their quote and the sales guy changed his voice and pretended it wasn't him. Comical. Said he'd get a supervisor to call me back (spoiler, they didn't).

    I talked to a woman in customer service about the egregious difference in price. We had LESS than what was quoted to be moved. She screamed at me and refused to get Rushmore to honor their quote. DO NOT USE THESE EITHER AMERISAFE OR RUSHMORE MOVERS - they are dishonest, unethical, will not honor their estimate and should be tried in court for shaking down customers for more money - because they really have you in a bind. How else are you going to get your stuff moved cross country?

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    MoversPunctuality & SpeedDamagePackingStaff

    Reviewed April 28, 2026

    Used AmeriSafe for my recent move and the whole thing went better than expected. Booking was easy, the rep was helpful and didn't try to upsell me on stuff I didn't need. The Rushmore Van Lines crew came on the day as planned, worked fast and were careful with my furniture and boxes. No damage, no delays, no drama. Exactly what you want from a moving company.

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    Customer ServicePriceMoversQuote AccuracyRates

    Reviewed April 27, 2026

    Moved from South Carolina to Jacksonville Florida last week. Only about 350 miles but still a hassle. I was worried about my fishing boat more than anything else.Amerisafe gave me a price right away and didn't change it. The guys from Rushmore Van Lines showed up when they said they would. They strapped my boat down carefully and nothing shifted during the drive. All our furniture made it fine too. They called me the day before delivery to let me know when to expect them. Showed up right on time in Jacksonville. Unloaded everything in about two hours. Moving is a pain but Amerisafe and Rushmore Van Lines did their job well. No complaints. Would use them again for sure.

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    Customer Service

    Reviewed April 26, 2026

    I found them through Consumer Affairs. A man from the company answered the phone and asked if this was J**** my first name. I said yes. He then says, "You Sound Confused." What a terrible way to greet a potential customer. I hung up on him. Don't use this company if they cannot even get through the first two or three minutes with a potential client.

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    PriceMoversQuote AccuracyPunctuality & SpeedDamagePackingStaff

    Reviewed April 26, 2026

    I booked through Amerisafe for my move from Arizona to Illinois and they made the whole thing simple. Got my quote fast, no confusion, no pre. On pickup day the Rushmore Van Lines team arrived and took over from there. They knew what they were doing- packed the truck tight, handled everything with care, and were just easy to work with. Delivery was on time considering the distance and I didn’t have a single damage item. Wouldn’t change a thing.

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    PackingStaff

    Reviewed April 25, 2026

    I recently worked with this company for my move, and I was genuinely impressed by their professionalism and efficiency from start to finish. From the moment they arrived, it was clear they knew exactly how to handle everything, from bulky furniture to the more fragile items that I was particularly worried about. ​What stood out most was their attention to detail. They didn't just throw things into the truck; they took the time to wrap and secure items properly, ensuring everything arrived at my new place in the same condition it left.

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    PriceMoversQuote AccuracyDamagePackingStaffHonesty & Transparency

    Reviewed April 25, 2026

    I contacted Amerisafe a few weeks before my move and they were great and very patient with all my questions and the quote they gave me was clear with no hidden fees. On the day of the move, the Rushmore Van Lines crew pulled up and I honestly wasn't sure what to expect since I hadn't heard of them before. But these guys were fantastic. Super professional, handled all my boxes and furniture like it was their own stuff, and finished faster than I thought they would. My move was from Florida to North Carolina and everything arrived without a scratch. I was nervous about a long distance move on my own but Amerisafe made the booking easy and Rushmore Van Lines made the actual move stress-free. Really happy with how it all went.

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    PriceMoversQuote AccuracyDamagePackingStaff

    Reviewed April 25, 2026

    Hello my name is Brian. Amerisafe helped me and my wife move from San Francisco to New York City and they were excellent! I have had issues in the past with damaging of furniture and packing and unpacking. There were no issues whatsoever with AmeriSafe Van Lines. They were extremely professional and made sure to treat me and wife with the best of care, along with our belongings. I am a musician and always am worrying about my guitars and equipment. I will also admit I’ve had issues in the past sometimes with trust and having people or movers handle my expensive equipment. AmeriSafe made sure to make sure there would be no issues with that in terms of a long move. I can’t tell you how comforting it was to know that when you have anxiety about a cross-country move. I would recommend them highly to anyone.

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    MoversPunctuality & Speed

    Reviewed April 24, 2026

    Crew did a great job. Worked with my schedule. All very polite. Everything arrived safely. Pick up and delivery was fast.

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    Customer ServicePriceMoversQuote AccuracyStaffRatesTimeliness

    Reviewed April 24, 2026

    My wife and I are using Amerisafe right now for our move from West Virginia back to Washington. I have been trying to get a hold of our rep and absolutely no response. I asked our rep about our price, and he message back that it was firm, not the case. Our Price was $4,400.00 we put down a deposit of $2,200.00 and when the movers got to our place in West Virginia, they increased the amount of space being used before anything was in the truck. The quote included Living Room furniture and a queen mattress and frame; however, we sold these items before the move, so we actually had less for the move, but the price increased. Our total price for the move is now $5,800.00. I reached out to our rep with no response.

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    MoversPunctuality & SpeedStaff

    Reviewed April 24, 2026

    Thank you to the team for making everything happen on time and done well. Your movers, through AmeriSafe, were able to adjust dates and times to meet my needs and they were on time, kept me informed, and were very thorough in the pickup and loading. I’m looking forward to planning my larger move with them later this summer.

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    Reviewed April 24, 2026

    Ilya and Simon and Gene and Limb done a great job with our belongings, thank you so much, perfect service at all!!!! 100%

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    Customer ServiceMoversQuote AccuracyStaff

    Reviewed April 22, 2026

    My name is Korey **. I would like to speak about the positive experience I recently had with AneriSafe Van Lines. This company is incredible. I got put on by this company by a friend of mines, about how professional, and courteous, the company truly is. And I got a chance to see it for myself. I contacted them for my long distance move, and they got me to my new location, safe and sound, with all my property intact. They were extremely helpful, and answered all the questions I had, and I will most definitely, contact this amazing company in the future. If anyone is looking for a great moving company, with truly professional, and top of the line customer service, I recommend AmeriSafe van lines, as your first and only choice. You will not regret it, trust me. Thanks again, to AmeriSafe van lines, for everything, and I truly hope your company continues to thrive in the future. God bless you, and thanks again.

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    PriceQuote AccuracyStaffRates

    Reviewed April 22, 2026

    I used AmeriSafe Van Lines for my move from Georgia to Texas and overall I had a good experience. The representative explained the prices to me on how much it will cost. It was a long distance but I'm still a happy satisfied customer.

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    Customer ServiceMoversDamagePackingStaffCommunication

    Reviewed April 22, 2026

    I’ve been moved from Florida to South Carolina by Steve and Richard from AmeriSafe Van lines. These two guys really went above and beyond for me. I had made sure to provide directions on what needed to be secured and protected the most from any damages. They wrapped all my belongings that could’ve endure damaged and protected it. My job #**, I called ahead in February to plan this move. Everything was smooth from the first call to last item. I am happy they were able to communicate well with me since I’m ** and not best English speaker they made it easy for me. I will appreciate this company and its hard working employee.

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    Customer Service

    Reviewed April 22, 2026

    AmeriSafe Van Lines completed my long distance move in a clean and timely manner. #**, Had a few items that were of value to me and and the workers treated it like it was their own. I also appreciate how yall had a system to the way yall do things and I didn't have people running around unorganized. There was never a time where I had to worry or feel like I had to give redirection. Thank you for the the clear cut communication throughout the entire process. I will definitely recommend to friends and will be using these services again in the future.

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    Customer ServiceMoversPunctuality & SpeedStaff

    Reviewed April 22, 2026

    AmeriSafe Van Lines were professional from the beginning. We were moving from Philadelphia to Killington Vermont and everything arrived in perfect condition. All the workers were kind and respectful of our belongings. I would recommend using their service weather you are moving across town, or across the country AmeriSafe Van Lines is the perfect company. If I could give more than five stars I would. Everything was easy. From communicating through phone or email I always received a prompt and professional response. Was definitely a pleasure compared to some experience we've had moving in the past. AmeriSafe Van Lines is the best way to move.

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    Quote Accuracy

    Reviewed April 21, 2026

    So far we're not happy. The original estimate has now nearly doubled and they haven't even loaded the truck. They may be great, but don't trust the first estimate.

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    MoversPunctuality & SpeedPackingStaff

    Reviewed April 20, 2026

    Amerisafe movers were punctual, courteous and move additional items not on my original list. Arrived at new location on time and took extra care of my items. Thanks again To this crew. Many of my items are antique, require extra protection. Movers did wrap and secure everything very well.

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    Customer ServiceSales & MarketingPriceMoversQuote AccuracyPunctuality & SpeedDamagePackingStaffRatesTransparencyCommunicationHonesty & TransparencyDamage Prevention

    Reviewed April 18, 2026

    My experience with AmeriSafe Van Lines as a college student was something I truly did not expect to go as well as it did. As someone who had never done a long distance move before and was working with a tight budget, I was nervous about the whole thing from the start. Moving long distance out of my one bedroom one bathroom apartment was something I had been putting off for months just because of how overwhelming it seemed. A friend ended up recommending AmeriSafe Van Lines and after one phone call with them I felt way more at ease. The person I spoke with was patient, broke down the pricing clearly, answered every question I threw at them without making me feel like I was being a burden, and never once tried to pressure me into anything. Booking with them under Job #** was honestly one of the better decisions I made during this whole process.

    When moving day came I did not know what to expect but the crew that showed up immediately put me at ease. They were on time, professional, and came prepared with all the right equipment and supplies. For a one bedroom one bathroom apartment you might think it is a quick and simple job but AmeriSafe Van Lines treated it with the same level of care and attention you would expect for a much bigger move. They did a quick walkthrough of my apartment first to assess everything before touching a single item. My bed frame was carefully disassembled and each piece was wrapped individually in thick moving blankets before being secured with stretch wrap. My dresser drawers were removed, wrapped separately, and packed in a way that kept them from shifting. My couch was fully wrapped and protected from top to bottom.

    My TV stand, nightstand, and every other piece of furniture got the same treatment. Even the smaller everyday items like my lamps, mirror, bathroom essentials, and wall decor were packed with care and placed strategically in boxes with proper padding so nothing would move around. They loaded the truck like they were solving a puzzle, making sure heavier items were on the bottom and lighter more fragile things were secured on top and against the walls. Nothing was just thrown in carelessly. You could tell they had a system and they knew exactly what they were doing.

    The long distance drive was the part I was most anxious about but AmeriSafe Van Lines kept me updated along the way so I was never sitting around wondering where my stuff was. They communicated proactively and made sure I knew what to expect and when. When they finally arrived at my new place they showed up right within the delivery window they had given me, which after a move that long I genuinely appreciated more than I can say. The unload was just as smooth and careful as the loading. They brought everything in without scraping my new walls or bumping into doorframes, asked me where each item should go, and placed everything exactly where I wanted it.

    My bed frame was fully reassembled without me having to ask. My dresser was put back together with the drawers back in place. Every box was accounted for and delivered to the right room. Not one single item was damaged. Not one thing was missing. After traveling that kind of distance everything arrived in the exact same condition it was in when it left my old apartment.

    If you are a college student or anyone on a budget trying to figure out how to make a long distance move work without losing your mind, I cannot recommend AmeriSafe Van Lines enough. They made the entire process feel less scary and way more manageable than I thought it would be. The level of care they showed for my belongings, the communication throughout the whole move, and the professionalism of the crew from start to finish was truly impressive. I will without a doubt be calling AmeriSafe Van Lines again the next time I need to move and I have already recommended them to two of my friends who are planning moves of their own. If you want a moving company that actually shows up and does the job right, this is the one.​​​​​​​​​​​​​​​​

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    Customer ServiceMoversPunctuality & SpeedDamagePackingStaff

    Reviewed April 18, 2026

    I reached out to Amerisafe Van Lines last minute when I was in a tough spot with my move, and they really came through for me. Not only did they respond quickly, but they actually adjusted their schedule to accommodate my situation. That level of customer service is hard to find. The crew was professional, efficient, and handled everything with care despite the short notice. They turned what could’ve been a stressful situation into a smooth and easy move. They took extra precautions with fragile items especially my chandelier, carefully wrapping and securing it so it arrived in perfect condition without any damage. I’m extremely grateful for their flexibility and dedication. I highly recommend them to anyone looking for a reliable moving company. Thanks so much AmeriSafe for making my move easy.

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    Customer ServiceMoversDamage

    Reviewed April 18, 2026

    Great company, very respectful to ever situation.. Very clean & cautious of your things... Didn't come in with a bad attitude, no bad hygiene. No junkies. No nothing's. Just great guys getting what's needed to be done. All in all...great company and I recommend them anytime you need a hand moving. ✅ Thanks you guys.

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    MoversPunctuality & SpeedDamageStaff

    Reviewed April 18, 2026

    We did not realize the amount of things we had to move. AmeriSafe accommodated us by moving it all! Courteous, quick and careful are the best words to describe the guys. Highly recommend!

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    Customer ServiceTechPriceQuote AccuracyPackingStaff

    Reviewed April 17, 2026

    Received a call from Amerisafe today (requested) after I noticed an add for $1800 move from Texas to California. The quote for a small 2 bedroom house (no packing, only furniture and tote pickup) was $8500. Said “Thank you for your quote and time, have a nice day” then ended the call. The rude Rep called back to read us the riot act about hanging up on him and he stated “we don’t need your business”. WOW. Good thing, because they will never get it and I hope this helps others avoid this group. And this is while they are trying to get you business. Imagine how bad they will get when under contract. RUN AWAY.

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    MoversPunctuality & SpeedStaff

    Reviewed April 15, 2026

    I'm glad I went with this company Amerisafe to help with the move. They were quick and knew what they were doing. They took good care of my stuff. It was such a load off my mind to not have to worry about my stuff being taken care of which is good because we already have enough to worry about. Amerisafe Van Lines definitely helped us out in more ways than one! I would definitely recommend these guys and will be using them for any future moves that we might have to do. Thank you very much for your service.

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    Customer ServicePriceQuote AccuracyRates

    Reviewed April 15, 2026

    Amerisafe was completely rude, I would not use them. They gave me a quote and starting yelling at me if I do not book now that the rate would go up and if I don’t book immediately that I shouldn’t bother calling them back. They were very disrespectful.

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    Customer ServiceMoversPunctuality & SpeedDamageStaffTransparencyCommunicationFollow-Through

    Reviewed April 14, 2026

    I had a great experience with Amerisafe van lines from start to finish. The team was professional, punctual, and handled all my belongings with real care. Communication was clear throughout the process, and they kept me updated on timing and delivery. The movers were friendly and worked efficiently, making what is usually a stressful move feel smooth and organized. Nothing was damaged, and everything arrived on time just as promised. I truly appreciated their attention to detail and customer service. I would definitely recommend Amerisafe van lines to anyone looking for a reliable and stress-free moving experience.

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    MoversStaffProfessionalism

    Reviewed April 10, 2026

    The movers were great. They all introduced themselves when they arrived and immediately got to work moving my household items. We did have to add a few items, and they made that process as easy as when I initially set up the move request. When it is time for our next move, I am hoping they are as courteous and professional.

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    Doug increased rating by 4 stars.
    TechPriceMoversQuote AccuracyPunctuality & SpeedRefunds & PayoutsStaff
    After a positive interaction with AmeriSafe Van Lines, Doug increased their star rating on April 30, 2026.

    Updated review: April 30, 2026

    Company called and made things right, thanks Frank.

    Original Review: April 10, 2026

    We recently closed an out-of-state office and contracted Amerisafe to handle a full office move. Prior to the scheduled move, we provided a detailed inventory list along with photos of all items to ensure accurate planning and equipment allocation. Despite this, the crew arrived on moving day with a truck that was clearly too small to complete the job. We were then told that in order to proceed, we would need to pay an additional $8,000 to secure an appropriately sized truck, an issue that was entirely the result of their failure to plan based on the information we had already provided. When this was brought to their attention, the company refused to take any responsibility. Instead, they attempted to pass the cost of their mistake onto us.

    Due to this unprofessional handling of the situation, we made the decision to cancel the move and secure another provider. To make matters worse, Amerisafe only refunded 25% of our deposit. This experience reflects a serious lack of accountability, poor planning, and questionable business practices. Based on our experience, I strongly advise others to avoid this company.

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    PriceMoversQuote AccuracyPunctuality & SpeedDamagePackingStaffTimeliness

    Reviewed April 7, 2026

    I cannot recommend them enough! I used them for our move and From the initial quote to the final box, the team was professional, efficient, and careful. They arrived on time, treated our furniture as if it were their own, and finished ahead of schedule. They made what is usually a stressful day completely seamless. Would definitely hire again.

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    MoversDamagePackingStaff

    Reviewed April 7, 2026

    Amerisafe Van Lines handled everything with care. I had a various shelves and even some antiques and they were careful and respectful of each item. My move was fairly long but nothing was damaged in the process! Afterwards they even stayed to set up my TV mount and bed frame at my new place! The team was great and I had never had such a smooth experience moving until Amerisafe! Highly recommended.

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    DamageProfessionalism

    Reviewed April 7, 2026

    Both Effrin and David were hard workers. They didn’t waste any time while loading my items. Effrin was very careful to explain how things were going to be handled. I really appreciate how they worked

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    PriceMoversQuote AccuracyPunctuality & SpeedStaffRates

    Reviewed April 6, 2026

    Cesar and his crew worked very hard. They were courteous, conscientious, and professional. They made sure the job was done quickly while taking care of our furniture. My only complaint, which is not a reflection on the actual moving team is the cost changed several times during the process. The initial estimate was much less than the final price. There needs to be a better way to provide the customer with an accurate quote.

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    Edward increased rating by 2 stars.
    Customer ServicePriceRefunds & PayoutsBilling
    After a positive interaction with AmeriSafe Van Lines, Edward increased their star rating on April 7, 2026.

    Updated review: April 7, 2026

    Refund has been issued and apology for poor customer service.

    Original Review: April 4, 2026

    Get it in writing! What they promise over the phone is quite different once they accept a down payment. What was clearly defined as a "full refund" within 72 hours came with a 4% refund penalty in under 48 hours. Now I have to dispute a $300 charge with no services rendered.

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    Customer ServiceMoversDamageStaff

    Reviewed April 4, 2026

    Max and team were great! Communication was fantastic on the day of pick up. They told me they would be here at 8 and they were here at 7:30.. Which I appreciated. They went above and beyond and made my pick up easy! Very thorough and careful. I highly recommend them for your move, I had a great experience.

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    MoversPunctuality & SpeedDamagePackingStaffTransparencyCommunicationTimeliness

    Reviewed April 3, 2026

    AmeriSafe Van Lines made my move incredibly easy from beginning to end. The crew arrived right on schedule, handled all of my furniture and boxes with great care, and stayed professional throughout the entire process. They answered every question, kept me updated, and worked quickly without rushing or damaging anything. Everything arrived exactly when promised and in perfect condition. I was impressed by how organized, friendly, and reliable everyone was during such a stressful time. I would absolutely recommend them to anyone moving, AmeriSafe Van Lines.

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    TechMoversPunctuality & SpeedStaffHonesty & Transparency

    Reviewed April 3, 2026

    Moving team was very pleasurable to work with. Flexible and accommodating. Most of all very efficient! Highly recommend this team!! I would use this moving team again in the future. The booking agent, Steven, was completely useless and pretty much lied just to get the contract. The appointment coordinator, Danny, was very nice and tried ton accommodate the booking agents failures.

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    Michael increased rating by 4 stars.
    TechSales & MarketingPriceMoversQuote AccuracyPunctuality & SpeedDamageRefunds & PayoutsMaintenancePackingStaffRatesFollow-ThroughHonesty & Transparency
    After a positive interaction with AmeriSafe Van Lines, Michael increased their star rating on April 14, 2026.

    Updated review: April 14, 2026

    While the carriers hired by Amerisafe to handle our move are suspect and should be held accountable for an extremely poor job, Frank, the owner of Amerisafe, has contacted us and is working to set things right. He acknowledged the issues and is working to provide an appropriate refund for the move charges. He has committed to adjust the cost for the move as well as contacting the carriers used to ensure they understand their performance is unacceptable.

    Original Review: April 2, 2026

    This company is a classic "bait and switch" brokerage that operates with zero integrity. Our experience with AmeriSafe and their subcontractors, All Seasons Logistics and Loyal Moving, was a nightmare of broken promises, broken possessions and financial pressure.

    The Bait: It started with a "Binding-Not-To-Exceed" estimate. They promised a 4–5-person professional crew and a single truck that would be loaded in Denver and driven straight to Tucson—guaranteeing my items would only be "touched twice."

    The Switch: Days before the move, "Quality Control" tried to double the estimate. We insisted on the original price which they agreed to for a single moving truck. The reality on moving day was a disaster. Instead of a professional fleet, a Budget rental truck showed up with only two packers and a driver. They couldn't fit the inventory they had previously agreed to and quoted, forcing us to pay for a second truck (which they only filled halfway but charged for in full).

    The Nightmare: The "only touched twice" promise was a total lie. They offloaded our life into a storage facility in Parker, CO, only to cram it later into a Loyal Moving truck. When it arrived in Arizona, it was a scene of pure negligence: an $8000 mattress was tied to the outside of the truck, and the interior was packed floor-to-ceiling with crushed boxes and items turned sideways and upside down with zero care. Even the driver and delivery individuals were surprised with the condition of the items stored in his truck. We continue to work through the boxes and continue to find broken belongings.

    The Financial Force: Beyond filling the initial truck then holding it hostage until we paid for a second at the packing site, then delivery crew held our belongings hostage again at the drop-off. They refused to even start unloading until they were paid, demanding cash or wire transfers to a private individual. We wasted hours in a standoff before they finally accepted Venmo to a corporate account. Additionally we were informed per the invoice by Amerisafe/All Seasons Logistics that our shipment was 3125 cubic feet and when the truck delivered belongings in Tucson the driver from Loyal Shipping stated the truck only had capacity for 2000 cubic feet, thus an overbilling for 1125 cubic feet for the move.

    Verdict: AmeriSafe is not a moving company; they are a broker for amateurs. They will give you a "binding" quote to get your deposit, then hit you with sub-par vendors, rental trucks, and hidden fees. Avoid them at all costs unless you want your furniture crushed and your wallet emptied. On an additional note, a couple of jewelry pieces stored in a bed side table drawer were stolen by someone on the crew during the unloading work. Not only are we disappointed in the company for lack of professionalism and questionable business practices, but for the type of individuals which they have working for them. We would strongly recommend looking elsewhere for moving services.

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    Customer ServiceMoversPackingStaff

    Reviewed April 2, 2026

    Thank you Amarisafe and Apex Van lines. Aleks and AZ did a great job with my move. Communication was smooth from the beginning, and they were easy to coordinate with. They came prepared and packed everything carefully before the move, which made the whole process much less stressful. They were efficient, professional, and handled my items with care. I’d definitely recommend them if you’re looking for reliable movers.

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    MoversDamageStaffDamage Prevention

    Reviewed April 1, 2026

    Alex and his team did a spectacular job with our move. They took the time to carefully pad all of our furniture and handled everything with real attention to detail. We had some antique pieces and multiple TVs, and they treated each item with great care and professionalism. I especially appreciated how thorough they were with everything—including appliances like the refrigerator. It was clear they take pride in doing things the right way. Overall, a smooth, careful, and well-executed move. Really grateful for Alex and his team—would absolutely recommend.

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    Customer ServiceMoversStaff

    Reviewed March 31, 2026

    Amerisafe Van Line is a excellent moving company with great customer service. Very polite and respectful which met my standards all around. I would highly recommend this company to my family and friends with no hesitation. Thank you kindly.

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    Customer ServicePriceMoversQuote AccuracyPunctuality & SpeedPackingStaffRatesTransparencyHonesty & TransparencyDamage Prevention

    Reviewed March 31, 2026

    I had an excellent experience with AmeriSafe Van Lines. From the initial quote to delivery, their customer service was professional, friendly, and attentive. The movers handled my belongings with great care, wrapping furniture securely and protecting fragile items throughout the process. Communication was clear, and the team arrived on time as scheduled, which made the move stress‑free. Pricing was fair and transparent with no unexpected fees. My shipment arrived in perfect condition and ahead of the estimated delivery window. Overall, I highly recommend Amerisafe Van Lines to anyone looking for a reliable and trustworthy moving company.

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    CoveragePacking

    Reviewed March 31, 2026

    Fully Insured! Coast-to-Coast! Fully Licensed and Refundable! What more could you ask for?! I am so glad I chose AmeriSafe Van Lines for my cross state move because after deciding to pack up a whole house of stuff, deciding who to actually carry it from where it was to where it needed to be was actually much harder decision than I expected/intended, but the moving pros at AmeriSafe AmeriSafe'd the day! Thanks Y'all!!!

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    MoversStaff

    Reviewed March 31, 2026

    AmeriSafe Van Lines was very professional and I had a great experience overall. I will recommend to my friends and family for a great service. I enjoyed using this service for my moving needs and everything worked out according to my plans. In the future I will be using them again and every other time I need a moving service. Very professional driver and crew showed up on time and ready to work. I am more than happy with the service and will continue to use them as needed. Thanks to the guys that showed up I really appreciate it.

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    Customer ServiceMoversPunctuality & SpeedStaff

    Reviewed March 31, 2026

    AmeriSafe Van Lines delivered an outstanding moving experience from start to finish. The team was professional, punctual, and handled my belongings with exceptional care. Communication was clear and consistent throughout, making the entire process smooth and stress-free. I highly recommend AmeriSafe Van Lines to anyone looking for a reliable and efficient moving company.

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    MoversStaff

    Reviewed March 28, 2026

    So Happy Amerisafe was a great choice for booking my Move. They put me in Great Hands with Encore Moving out of Illinois. I will definitely recommend both of them for any future Moves for me or my friends and Family Members!!! They were very professional, on time, explained everything precisely.

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    MoversStaff

    Reviewed March 27, 2026

    The guys from AmeriSafe were professional and respectful of me and my belongings. They worked with haste and delivered my belongings without issue. They cleaned up all the trash and worked with us without complain. Would recommend to our friends and family. Very grateful for their hard work and dedication to the job at hand.

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    Reviewed March 26, 2026

    If you're looking for a company that's going to show up on time ready to roll Amerisafe will do. They were really nice to deal with and somehow managed to not put any holes in the walls (the company we used to move in trashed the stairwell so this was a huge relief). Highly Recommend.

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    MoversQuote AccuracyPunctuality & SpeedStaff

    Reviewed March 26, 2026

    Rushmore Van Lines did great job with logistics. We were unhappy with the estimates the company gave us prior to the actual team coming on site. The team here do a great job moving everything out quickly and efficiently. Would recommend this team to move out but not the initial estimators.

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    CoverageMoversPackingStaff

    Reviewed March 26, 2026

    These guys are on point. Very thorough in loading our home goods. A lot of detail went into wrapping and covering our furniture. The smaller items were handled with care throughout the loading process. All fragile items were placed on top of the multiple boxes we had. I highly recommend these guys. They work hard and provide a great service.

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    Reviewed March 25, 2026

    I am so happy with AmeriSafe and all that they have provided for me and my family. This is the best company hands down and I will be continuing using them throughout the years. They are very safe and make sure customers gets what we deserve.

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    Customer ServiceCoverageMoversStaff

    Reviewed March 24, 2026

    I must say that I had a great experience with Amerisafe van lines. The gentleman were both very respectful and professional with work ethic and appearance. These guys did not disappoint me one bit unlike other companies that workers show up smelling like cigarettes or catching them on the phone instead of working but Amerisafe van lines showed up on time and got the job done as required with no issues at all and also helped me fix my flat tire at the end of the job. I will use Amerisafe again and would highly be recommend to family and friends. Great job guys!

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    MoversStaff

    Reviewed March 24, 2026

    Isaac, did one hell of a job. What’s his name? Byron did a great job. Also they were very helpful. Went above and beyond 110%. I would recommend them. Five star. I hope I never have to move again but if I do, I hope they are the ones that do it.

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    TechPriceQuote AccuracyTransparency

    Reviewed March 24, 2026

    Not all transparent. Contracted our to imovers out NJ. When imovers showed up, they had up charges of over $1300. Even though my quoted move was smaller than our actual move. Not pleased at all. Amerisafe is not upfront or transparent about the actual workings of the company.

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    PriceMoversQuote AccuracyDamageStaffRatesTransparencyCommunicationHonesty & Transparency

    Reviewed March 23, 2026

    I had a really great experience moving with AmeriSafe Van Lines. Honestly, I expected it to be super stressful, but they made everything way easier than I thought it would be. The team showed up on time, were really chill and friendly, and handled all my stuff carefully. Nothing got damaged, which was a huge relief. They also kept me updated the whole time, so I never felt confused about what was going on. The price was fair too, no weird surprises. Overall, I’m really happy I chose AmeriSafe Van Lines and would definitely recommend them.

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    Customer ServiceTechTransparency

    Reviewed March 23, 2026

    The father and son who loaded my items from AmeriSafe Van Lines were very nice, seems to take pride in their work, and carefully loaded the moving truck. Then for the two following weeks (while I was calling daily asking for updates) they stayed on top of everything and kept me up to date so I was never out the loop. The gentleman who dropped my things off, a few after they were originally picked up. From the moment he opened the back of the truck I knew my things were in tip top shape. The truck was loaded nicely and everything thing that came out the truck was still in one piece. I would highly recommend using this moving company if your ever in the market to move!

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    Customer ServiceMoversPunctuality & SpeedDamageStaff

    Reviewed March 23, 2026

    I would recommend this moving company to anybody. They were very fast, efficient, friendly. No damage. Went above and beyond the call of duty. Got the job done when they said they were going to. Very, very professional company. You will not be disappointed in their fast, efficient and safely mannered moving of your precious belongings. Everybody from top to bottom was absolutely 100% professional and great and if I ever need to move again I will not hesitate to call them again and you will not be disappointed when you hire this company to move your stuff. If I could give more than five stars I absolutely would. Do yourself a favor and don't look any further. Give them a call. You won't be disappointed. Can't believe how satisfied I was. Made the stress of moving a little bit less stressful with their work. Absolutely 100% perfect moving job.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 23, 2026

    I had them pick me up from Arkansas. Traveled me to New Jersey. I was fully happy and capable of understanding they what they were going to do. I am a 60-year-old disabled man with help from a in home care. Their services provided helped me so much. I would choose them over any company. Fast contacting & responses!!!!

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    MoversPunctuality & SpeedDamageMaintenance

    Reviewed March 23, 2026

    My experience with AmeriSafe Van Lines was the best. Nothing was broken, the move was quick and the movers were efficient. I was happy with the experience and would highly recommend them to anybody that need it.

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    PriceMoversQuote AccuracyStaffRates

    Reviewed March 23, 2026

    Extremely courteous, easy to explain and arrange time/date, reasonably priced, with top notch service! Amerisafe Van Lines are a great choice for any moving needs you may have. I planned my move in advance but they’re happy to help in a pinch also! Good luck.

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    PriceMoversStaff

    Reviewed March 23, 2026

    Great company. Great people, affordable and very respectful. I couldn’t be more satisfied with this company. The entire team were super helpful and knowledgeable, made me comfortable and I will gladly recommend their services to anyone!

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    Customer ServicePriceQuote AccuracyPackingStaffRates

    Reviewed March 23, 2026

    I had a wonderful experience with AmeriSafe. I was relocating for work. I moved up north here to Seattle. Needed to move me, my family, and my stepson. It was a lengthy process because this was being handled for work. But the signing process was easy. The gentleman who helped me was named Mike. He was very attentive. Even after the verification, the customer service has a few different policies for follow-up. Then there's quality assurance, and then I had to add some stuff for my stepson. They were very accommodating. They were also very attentive to what was miscellaneous, what needed to be in a box. Those were things that I wasn't even thinking about and that's what I appreciated. Price point is always a concern when moving. But it was good. Overall, it was a great experience, and they made it easy for me. I didn't experience any delay. That was my biggest fear. And they were able to accommodate that with an expedited fee.

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    Customer ServiceTechPriceMoversQuote AccuracyDamageMaintenancePackingStaffRatesCommunication

    Reviewed March 22, 2026

    The first time I went with Amerisafe, it was because the company was referred to us. For the second time, it was because we had a good experience with them and decided to use them again. We moved from South Carolina to Florida recently and everything was done via the phone. I called initially. Then, the quote was sent electronically via email. The initial quote was sent over when we gave an inventory of the items that we had. The person called ahead of time and said that they would be emailing me the information, that I would need to go online and sign it, and if there were any questions. Everything was pretty straightforward.

    Then there was the contract of the day, while they were moving. After the move, we signed a final release. The quote and the actual price were the same. There were no changes and it was very smooth and easy. From three years ago, we probably had about the same amount of stuff, and it was the same price. I was very happy with it. It's been three years, and it would have gone up, but it didn't. It was a pleasant surprise.

    The movers themselves just couldn't be more helpful, getting there when there were things that weren't completely packed the day of the move, assisting, offering wardrobe boxes when we were packing up, and hanging clothes into bags because we ran out of boxes. Had boxes available that they provided and packed for us. Just really making the transition very easy with the final little details. Providing a great timeline of what time they would be arriving, calling down here in Florida, saying, "We'll be there in about an hour." And just even the unpacking part, trying to stay organized. And just being very patient and putting things exactly where we asked. And not one thing was broken or misplaced, which is not always the best thing to hope for. It couldn't have gone better.

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    PriceMoversQuote AccuracyPunctuality & SpeedRates

    Reviewed March 22, 2026

    I was initially going to get a couple quotes, but after I spoke with AmeriSafe, I decided not to because I didn't want to make it more make it more confusing than it already was. They did a FaceTime with me for the inventory and used some listing pictures. Then they verbally went with what I told them. I didn't come like an expert in moving, but they told me everything I needed to know and I learned more as the move progressed. The crew was fast too. The pricing had a couple of minor changes, but that was more on me because I had a couple items that I had forgotten. Moving from one state to another is still stressful but AmeriSafe did a really good job, all things considered.

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    PriceMoversStaff

    Reviewed March 21, 2026

    Arrived on time. Very friendly people. There was a miscommunication with the company and the people that showed up!! They said that the amount would be different because we have more stuff but I was very clear on how much stuff we have and what sizes and the type of items!! They tried to tell us the storage will be be more expensive than I was told!!! I hope it all goes well!! I’m paying a lot of money!!

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    MoversPackingStaff

    Reviewed March 20, 2026

    The crew worked hard and seemed to protect my belongings with care. They acted professionally today although it took a long time to complete the packing. They followed my instructions and acted responsibly throughout. I am moving pretty far from here and am hopeful that my stuff will get to my destination safely.

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    CoverageMoversStaffTimeliness

    Reviewed March 20, 2026

    I'm completely satisfied with Amerisafe Van Lines. The move was completed professionally without any problems. I was really concerned about my new flooring throughout the house but the crew went out of thier way to insure its protection. The guys were courteous and took care of our belongings to a high degree and all within the time frame promised. Seriously impressed! I had a few bad moving experiences in the past, but Amerisafe has restored my faith that moving can be done efficiently. From the initial walk thru and bid, to the last item unwrapped and placed in the house, they were professional from top to bottom. I'll gladly recommend them!

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    MoversDamagePackingStaffDamage Prevention

    Reviewed March 20, 2026

    AmeriSafe Van Lines helped with a great move this month. They were very professional when moving the dressers and couches without leaving a scratch on the furniture or on my walls in my new apartment. The movers carefully wrapped the furniture with blankets and shrink wrap to protect the furniture, that showed professionalism. I’m very happy with the service. Would recommend to friends and colleagues, thanks again for the move!

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    MoversPunctuality & Speed

    Reviewed March 20, 2026

    Best Movers I've ever used. Fast, strong and reliable. They picked up 400 pound items with just two people. Can't find breed mover. I will always recommend AmeriSafe movers. They did everything I wanted them to do.

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    MoversPunctuality & SpeedStaff

    Reviewed March 20, 2026

    Yessss, I had a great professional move from AmeriSafe Van Lines. They were professional and fast. I will definitely refer to family and friends. They are very reliable and dependable. I'm so happy with my move and grateful.

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    Customer ServiceMoversPunctuality & SpeedPackingStaff

    Reviewed March 20, 2026

    I recently used Amerisafe for my household move, and I couldn’t be more satisfied with the experience. From start to finish, the team was professional, organized, and easy to work with. They communicated clearly throughout the entire process, which really helped ease the stress that usually comes with moving. On moving day, the crew showed up on time and handled all of my belongings with care and respect. They were efficient but still made sure everything was properly wrapped, protected, and loaded securely. I appreciated how attentive they were to fragile items and how willing they were to place everything exactly where I wanted it in my new home.

    What stood out the most was their customer service. Anytime I had a question or concern, they responded quickly and made sure I felt taken care of. It’s clear they take pride in their work and value their customers. Overall, Amerisafe made my move smooth and hassle-free. I would definitely recommend them to anyone looking for a reliable and professional moving company.

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    Movers

    Reviewed March 20, 2026

    Amerisafe Van Lines completely blew my mind with the experience that I was able to have with them. If I am to recommend this moving company to anyone else I would do so forthright and outwardly with a smile on my face. Thank you. I really appreciate the job that you guys did

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    Damage

    Reviewed March 20, 2026

    Let me say all I had to do was book the move, Amerisafe Van Lines did the rest. Me and my family highly recommend them. No damage and first class service

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    StaffBilling

    Reviewed March 20, 2026

    I did not move yet, however Mark was very informative and patient because I did not have a different moving date or an arrival address. I did offer a down payment reserve fee, Mark said to keep the money until about 2 weeks in advance notice of different moving day.

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    Punctuality & SpeedDamageStaff

    Reviewed March 19, 2026

    I love the experience that I had with Amerisafe. They was able to help us move in few hours, they were fast, careful with our stuff, respectful. I love Amerisafe. I will be referring friends and family, thank you. 😊

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    PriceMoversQuote AccuracyStaffRates

    Reviewed March 19, 2026

    Great company! Staff was attentive and professional. They moved my stuff properly and in time. They also quoted me a fair price and went above and beyond to make sure my stuff was properly handled… Would recommend.

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    MoversPacking

    Reviewed March 19, 2026

    This company went above and beyond to make sure my move was stress-free! I was already overwhelmed with everything but they came right in, packed my dishwasher with proper protection as well as all of my valuables. I can't be more grateful for the service I received. If you need a good company who takes pride in their work, these are your guys!

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    Customer ServiceMoversPunctuality & SpeedStaff

    Reviewed March 19, 2026

    Really good company to use. Fast and inefficient. Really professional. Customer service was five star. They said they could do the job and they completed it. Highly recommended! If I need any more work done I know where I need to go.

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    Customer ServicePriceMoversQuote AccuracyPunctuality & SpeedStaffRates

    Reviewed March 19, 2026

    Amerisafe Van Lines was awesome. I called one day and 3 days later I’m all settled in my new home. I recently moved into my new 3 bedroom home and I didn’t wanna deal with the hassle alone. Amerisafe is who you call. Every staff member was polite and respectful and the pricing was very reasonable and affordable. I will recommend them anytime.

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    PriceMoversQuote AccuracyPackingStaffRates

    Reviewed March 19, 2026

    I'm very satisfied with the service I received! Not only did the crew handle my things with care they made sure everything was were I wanted and assembled anything I needed! The Price was very fair and reasonable. If I decided to move again this will be the company and I definitely will be recommending to anyone I know family and friends. Thanks again. You guys were great!

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    AmeriSafe Van Lines Company Information

    Company Name:
    AmeriSafe Van Lines
    Website:
    amerisafemoving.com