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About AmeriSafe Moving Services
Amerisafe Moving Services is a moving broker that handles local and long-distance moves all across the United States. It also offers storage, packing services and moving supplies, and it can arrange transport for special items, such as cars and pianos. Like most moving companies, it doesn’t publish prices online, but it does offer free quotes.
Pros & Cons
- Instant quotes
- Special moving services available
- Also offers packing and storage services
- No specific carrier info
AmeriSafe Moving Services is a broker, meaning it works with carriers to transport your things. It doesn’t give much info on the carriers it uses, but it’s still worth getting a free quote to see how it fits your budget.
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Reviewed Nov. 10, 2023
AmeriSafe Moving Services. Provided the BEST MOVING SERVICE we've ever had... ** The owner and his staff handled the wrapping and the handling of all my Furnitures in very careful with all of our FRAGILE box. Thank you Dear Mr. ** for all the help and cooperation you and your staff provided us with our move. A Million Thanks and may God Bless you, your family and your staff...
***Joanne ** & Steve ** ***
Reviewed Nov. 1, 2023
This is the absolute WORST moving company I've dealt with in my entire life. Every single person at this company tells lies. They are holding my goods hostage to this day through a mover they partnered with. They just offered me $1,000 to withdraw my FMCSA claim but I refuse because they and the company they used to move me screwed me out of almost $6,500.
Reviewed Oct. 20, 2023
I wish 0 stars was an option. Never again. Biggest scam. Once they got their money (x3 the original quote) they were nowhere to be found. Lies from "customer service". I had so many issues with delivery and it "wasn't their problem".
Reviewed Oct. 13, 2023
Absolute horrible experience. They broke most of my furniture, moved me in the middle of the night, did not bring professional movers and not enough wrapping material, even though I paid for it. They double the price they quoted me. Avoid these scammers!!
Reviewed Oct. 12, 2023
Terrible service. Now I know why they changed their name (previously National Moving Services). Sales/customer service seems good at first, but you will be underquoted and told the cost is double once the movers pack your items. I used their packing service and multiple items have been ruined and now I need to spend time filing a claim via tedious process. Once the movers are there and try to get more money from you, and no one will pick up the phone from sales or customer service. You will go to the beginning of queue and then be sent back. They completely ignore you.
It took 4 weeks to get my items and the movers showed up with a literal semi-truck 18-wheeler (for a studio move) and told me I had no choice but to pick a Sunday window when they called the day before. Cannot stress enough to avoid this company. It's not a total scam (as you will get your stuff), but it's essentially a scam. The movers they use are extremely unprofessional. This is my second cross-country move I've gone through and the previous I used was a completely different experience. Avoid at all costs.
Reviewed Sept. 28, 2023
I recently used AmeriSafe Moving Services for my cross-country move, and I couldn't be happier with the experience. From the moment I contacted them for a quote to the day they delivered my belongings to my new home, their service was top-notch. The movers were professional, courteous, and handled my possessions with care. Not a single item was damaged during the move, and everything arrived on time as promised. I highly recommend AmeriSafe Moving Services to anyone looking for a reliable and stress-free moving experience.
Reviewed Sept. 28, 2023
I cannot express how satisfied I am with AmeriSafe Moving Services. From the initial inquiry to the final delivery, every aspect of my move was handled with precision and professionalism. The team was punctual, well-prepared, and incredibly efficient. They took great care in wrapping and securing my furniture and fragile items, ensuring that nothing was scratched or broken during the move. What impressed me the most was their dedication to customer satisfaction – they went the extra mile to accommodate my specific requests. Moving can be stressful, but AmeriSafe Moving Services made it a breeze. I am grateful for their outstanding service and would recommend them to anyone looking for a reliable and stress-free moving experience. Thank you, AmeriSafe!
Reviewed Sept. 24, 2023
AmeriSafe Moving Services made our relocation a breeze! From the initial quote to the final delivery, their team demonstrated professionalism and efficiency. They handled our belongings with care, ensuring nothing was damaged during the move. The movers were punctual and worked tirelessly to get the job done quickly. We were extremely satisfied with their service and would highly recommend them to anyone looking for a stress-free moving experience.
Reviewed Sept. 17, 2023
My team was absolutely amazing! The movers did great! They were quick and could handle everything. When they were done they rechecked to make sure I didn’t want to move more upstairs or downstairs, then did so willingly and offered to rearrange furniture, etc. AND QUICKLY!! There was no time wasted and although I had several heavy pieces, there was no hesitation to move them and place everything according to what I wanted. Honestly, I can’t praise them enough (and I’ve had some nightmare experiences moving over the past few months). Thank you for providing me with a positive crew.
Reviewed Sept. 17, 2023
I hope this helps someone make a better decision than I did in choosing Amerisafe. The original estimate was $15,100, then I added boxes which brought the cost to over $18,000. I decided not to take a huge entertainment center and a seven piece deck/patio set. Vanguard arrived on 9/15/23 to pack and move me. The foreman did a visual inspection and raised the cost another $10,000. I declined, and told him to fill the truck with as much as he could focusing on the furniture. I had already packed a lot (100-200) boxes. There was minimal packing done on their part. However, they did carefully wrap the furniture with blankets and shrink wrap.
At the end of the “move”, I still have 2/3 of my furniture here at my “old” home, as well as all of my clothes. When I asked the foreman if he was going to leave the remaining boxes that they didn’t have to use here since I am going to have to hire another moving company, he shrugged and said they didn’t come with boxes. When I asked about a refund, he instructed me to talk to Amerisafe. Later, after I complained, he told his supervisor that they went out to buy boxes. Amerisafe is investigating this situation and will let me know if I get a refund or not.
However, the movers were only here six hours, and that is not enough time to load the truck, fill 30 small boxes, 30 medium boxes, 30 large boxes, 16 garment boxes, and 20 or so artwork boxes. No garment boxes or artwork boxes were used because no clothing or artwork was taken. 90 other boxes could not have been used either because the movers stayed on the main level and most of it was packed. The spare boxes, maybe five that I got from a friend, that I had in the garage are gone. My garage was littered with water bottles, pop cans, and a large package of croissants taken from the kitchen. I would have fed these guys if they had let me know. Now they are on their way to IL to drop off furniture with my husband at the “new” house. Please think twice before using this company! Be smarter than I was.
Reviewed Sept. 8, 2023
front door of a storage unit and walk to the actual unit. Cubic feet was underquoted. Overall stacking and unloading was good. Mover was pressing for payment in advance. Most disappointing for me is that my main contact at Amerisafe did not return my calls, or test messages. He gave me his cell # when I booked the move and said I could call him with anything I needed - never heard from him.
Reviewed Sept. 7, 2023
When I first got a moving quote from this company, it was only around $4000, then I added a few small things, they changed the quote to about $5000. On the day of my moving, the mover (not Amerisafe, but a sub-contracted company Amerisafe never told me) came and told me the estimated volume was totally wrong and the volume is actually double what Amerisafe told me, and therefore the moving cost is more than $9000 now (after I agree to deduct 5 large pieces of furniture in the original quote, otherwise the cost would be >$10000). The mover told me this has happened a lot with Amerisafe customers as they always give customers underestimated quotes and the mover always has to increase the volume and price!
The mover arrived later at 4PM, and I had to move out of the house that day, so I had no choice but to agree to the new price and sign a new contract. Also I called Amerisafe to complain about the doubling of the estimate and the price before I signed the new contract, the person from Amerisafe told me that it's already after 7 their time, and I should just continue with the moving, and can call the day after to Amerisafe and they would give me a discount for the additional cost (since she's not the person in charge).
So I took her advice, also because I had no other choice, I signed the new contract and let the mover load my stuff. The mover told me I should not have anything in the desks, filing cabinets and dressers. But the day before I asked people at Amerisafe, they told me I can leave stuff in the desks and filing cabinets. Now it's too late to change that, so I just let the mover loaded my desks and filing cabinets with some folders inside. Afterwards, the mover told me one of my desks was broken due to the folders inside increased the weight. He said Amerisafe should Never told me to leave anything inside the desk or cabinets!
I called Amerisafe afterwards to ask for a refund/discount as the mover doubled my charge, Amerisafe first agreed to contact the mover company to ask for a discount, but the person Never called me back about the discount. I called again a few days later, the manager I talked to was very rude and would not give me any discount/refund. After I paid the mover with cash/zelle payment on the day of the moving, he promised that his company will send me a copy of the new contract, receipt of my payment and record of my stuff they moved. But now it's been more than a weeks, I have NOT received anything from the mover's company!
I feel Amerisafe was a scam by deliberately underestimating my moving volume and cost so I would hire them: if they didn't give me a much lower quote than the other moving companies I asked, I would not hire them!. I just cannot imagine a professional moving company's quote is only half of the real volume (assuming the mover company didn't scam me by inflating the volume). And when my real cost was doubled, they just claim that theirs was an estimate so the real cost could be more or less, and it's not their fault!
Also they argue because I signed a new contract, so they cannot give me any discount. But the fact is that I had to move out that day and I had no other choice but to work with their contracted mover to move my stuff. The sales person who signed me up was available all the time before I signed my contract, but afterwards he never answered my call. The other people I talked to was all very rude and unprofessional. This is not a good company to work with and don't be fooled by their false price quote!!!
Reviewed Sept. 6, 2023
I am not one to write reviews, but this was the worst experience. Posting to help others stay away from National Moving Company (Amerisafe Moving Services). We recently moved from one state to another and decided to contract through a broker. I worked with Brandon ** from their sales team. At the time, he seemed super helpful and easy to contact. As soon as the movers came, this all changed. I was never able to get ahold of Brandon again despite his promises of “Not being a hard guy to reach by phone”. Brandon baited and tricked us into using their services. He promised a cost effective estimate and a reasonable delivery window. Brandon promised our goods would be delivered within 4 days and that this timeframe even had extra wiggle room just in case.
Our goods took 30 days to arrive. Brandon and their team knew full well about the true delivery window. One person I spoke with even said “We work with Arena Van Lines a lot and it's always at least 21 business days”. I was promised the movers would reach out 4 days before with information and that I was getting a quality company. The movers never called in advance. In addition, the day of the movers were supposed to call me with a 30 minute heads up of when they would arrive, but instead they showed up 2.5 hrs late and without any call. Upon the arrival of the movers, they demanded an extra $3000 more than what Brandon had quoted me even though the estimate had all our items in it.
National Moving and Brandon specifically underestimate the size of our objects to make the move seem cheaper. When speaking to other representatives from the company, specifically their supervisor, Jewel **, they were unhelpful, rude and always gave a different story. They didn’t take my complaints seriously and talked down to me. At one point, I was told “Don't talk to us until 21 days have passed because we won't do anything until then”. National Moving just auctions off your move to the lowest bidder, regardless of their capability. The company we were stuck with then had no capability to deliver our goods in the desired time frame and National Moving made no attempts to help. If you learn anything from my mistakes, it is that National Moving is not to be trusted and you should steer clear.
Reviewed Sept. 1, 2023
Lied to… They had TOTAL DISREGARD for our belongings. Items lost, delivered somewhere else or just plain stolen. Our clothing was stuffed into plastic bags and dropped into boxes. Pictures (artwork) jammed into boxes without being protected by wrapping. Boxes were put together upside down, then turned right side up… with TOTAL disregards to contents. I’m done with the recommendations from Consumer Affairs.
Reviewed Aug. 30, 2023
I gotta give some love to AmeriSafe Moving Services for being on top of their game. Moving? More like a well-orchestrated symphony with these guys. Friendly faces, great teamwork – what more could I ask for?
Reviewed Aug. 29, 2023
This company is a fraud and shouldn’t even be allowed to be in business. They quoted me a reasonable price over the phone for a long distance move, then pressure me into signing the contract electronically on my phone while I was on the phone with their rep. There was no way to read the fine prints and detail terms thoroughly. Then on the moving day, their partner in crime moving company showed up, took a quick glance at my stuff and told me that the stuff was twice as much in volume as the estimate thus I need to pay double, even though everything was within the inventory list and all my furniture were normal size nothing out of ordinary furnitures.
The way they did it was so obvious that they have been doing this on a regular basis. When I got on the phone to complain to the AmeriSafe rep, I was told this was totally normal! I was left with the choice of either pay double, or they take 1/2 of my stuff, or they leave and I lose my deposit. I told them to leave and I will dispute the fraudulent charge with my credit card company. Bottom line, do not do business with this company, do not fall for their schemie low price as their estimate means nothing .
Reviewed Aug. 29, 2023
Scheduled a move for a Thursday. No notice, no phone call and they don't come. After calling them, was told they are coming now on Friday. The move out of the house seemed professional and no issues other than that the price went up about $500 because they misestimated what I told them. Now over a week and a half later, I am still waiting for my stuff and haven't received any calls. Originally was told the move should take 4-5 days. How can these companies stay in business when the business practices are so bad.
Reviewed Aug. 29, 2023
Okay, major shoutout to AmeriSafe Moving Services for taking my move to a whole new level. Like, these guys know what they're doing, and they do it with a smile. They practically turned my cross-state move into a road trip.
Reviewed Aug. 29, 2023
So, I was kinda dreading the whole moving thing, but AmeriSafe Moving Services seriously swooped in and saved the day. Super careful with my stuff, and they didn't play around with the timing either. Thumbs up!
Reviewed Aug. 28, 2023
They wrapped our furniture carefully and handled all of our belongings with care. They were extremely polite and helpful, always smiling despite having to move some very heavy furniture (including having to take a large portion of our sectional couch down two flights of stairs since it didn’t fit in the elevator!). It didn’t take long for them to load everything onto the truck. At our new house, they unloaded everything from the truck with the same care they had taken earlier. I wouldn’t hesitate to use AmeriSafe Moving Services for future moves. Thanks for such a great experience on what I thought would be a very stressful day!
Reviewed Aug. 22, 2023
Many items did not make it to my house. Movers were Russian. Did not speak English. They damaged some antiques and did not bring a bag of clothes and two brand new dog beds. Terrible experience that cost me over $5000 To move from Chicago to Michigan City Indiana. I would never recommend them to anybody.
Reviewed Aug. 21, 2023
I called 866-797-5498 to receive a quote for my move. The moving specialist was very rude and unhelpful. Once I disclosed my budget, which was $500 since I am only moving a few small items and not entire bedrooms, he just hung up on me. I can understand if they don't offer the service of moving small shipments, but there is a better way to communicate that.
Reviewed Aug. 15, 2023
Using AmeriSafe Moving Services for my relocation was a great decision, and I can't speak highly enough of the wonderful experience they provided. From start to finish, every aspect of their service was top-notch. The team at AmeriSafe truly knows how to make a move smooth and stress-free. Their attention to detail and commitment to ensuring a nice and hassle-free move is evident in every step of the process. The packing was done meticulously, ensuring that all of my belongings were handled with care and arrived in pristine condition at my new location.
What impressed me the most was their punctuality. They arrived right on time and efficiently managed the entire moving process. It's refreshing to work with a company that values your time as much as you do. The price they offered for their exceptional service was also very reasonable. They provided a quote upfront that was accurate and transparent, with no hidden fees or surprises. It's rare to find such a combination of quality service and affordability.
One thing that truly stood out was the dedication of the AmeriSafe team. Their commitment to ensuring a good experience for their customers is truly commendable. They went above and beyond to address any concerns I had and were always ready with a solution. In conclusion, my experience with AmeriSafe Moving Services was fantastic. If you're looking for a moving company that offers great service, fair pricing, impeccable packing, and is punctual to a tee, I wholeheartedly recommend AmeriSafe. Trust me, you'll be quoting your own positive experience after working with them!
Reviewed Aug. 14, 2023
National quoted and promised certain dates and abilities. They subcontract out to less than reputable companies who have 1 star themselves. Ended up losing my bed, mattress, a desk and dresser that didn't get loaded, and all boxes look like they were tossed around and smashed because of the multiple loading and reloading. National just wants to get the contract signed and then they leave you to just guess and get screwed. Horrible company!!! DO NOT TRUST!!!! LIARS AND THIEVES!!! YOUR STUFF WILL END UP DAMAGED AND POSSIBLY LOSE ITEMS!!!!
Reviewed Aug. 13, 2023
I called this company based on the reviews and was extremely unhappy. They gave me an electronic inventory list which I completed to get my quote. Then I updated the list to add a few extra items, thus paid a little more. They in turn hired Moving Wise. Moving Wise crew arrived and the foreman didn’t even review the list I had already completed with National he looked around at my items and said my items were larger than normal— they were not. I called the manager on duty with National and said Moving Wise stated my stuff was 400 extra square feet. She said that is normal. I ended up paying another 2400. Then turns out once my furniture was delivered Moving Wise Foreman had written extra lines for items I didn’t even have. My recommendation is not to use a broker. Go straight to a company to get exact quotes from the start.
Reviewed Aug. 13, 2023
I had a truly happy and excellent experience with AmeriSafe Moving Services! From the moment I contacted them, I knew I was in good hands. Their team was incredibly responsive and attentive, making sure every detail of my move was taken care of. The entire process was smooth and hassle-free, thanks to their excellent organization and attention to detail. The movers were punctual, friendly, and handled my belongings with the utmost care. It was evident that they were experienced professionals who knew how to make the moving process stress-free and efficient.
Overall, I had a really good experience with AmeriSafe Moving Services. They exceeded my expectations in every way, and I couldn't be happier with the outcome. If you're looking for a reliable and top-notch moving company, I wholeheartedly recommend AmeriSafe Moving Services. Their excellent service and dedication to customer satisfaction truly made a positive impact on my move.
Reviewed Aug. 8, 2023
I booked our move through National Moving Services, our broker was very kind, helpful and quick to respond with questions. I got sucked in by this & the low price and made the deposit. They subcontracted our move to Meg Movers. The driver of our truck was great, but we found out after he started packing that he was told by National that it was a door to door move, however I was very clear that it would be 2 weeks between moves and asked that if it had to go into storage was that includes. After talking to a very rude customer service rep, the manager was great and said it was their mistake and we would not be responsible for the storage. I later found out that National put the storage on Meg Movers! Next, the moving crew never showed up to help so we ended up having to help pack and load the truck with the help of a few friends!
I was told to call 3 days before we wanted it delivered to make sure it was on track and told I would get an update in 4 days!!! It's now been 13 days & I still don't know when our stuff will get delivered or in what shape. I call every day and get told something different, Customer service through National has been atrocious, taking no responsibility or trying to help me get our stuff. They also go by names Cross Country Movers or Amerisafe Moving Services. Watch out for brokers, especially if you have a gap in delivery. So stressful, anxious and frustrating! We were not told until our stuff was already in storage that they have per our contract 21 days to deliver from the 1st Day we request it. Such an awful moving experience!!!
Reviewed Aug. 5, 2023
AmeriSafe Moving Services provided exceptional service from start to finish. The movers were efficient, friendly, and skillful in handling even the most delicate items. They made our move stress-free and were a pleasure to work with. I highly recommend their services to anyone planning a move.
Reviewed Aug. 4, 2023
AmeriSafe Moving Services made our relocation a positive experience. The team arrived promptly and completed the job quickly without sacrificing the quality of service. They were friendly, and their attention to detail was impressive. We would gladly use their services again.
Reviewed July 30, 2023
My partners and I, entire home was picked up by this company to be delivered from Arizona to New York. It has been two months and no delivery, no updates, and barely any communication on where our belongings are. The amount of mental stress and financial toll this has taken on us is unimaginable. The company doesn’t seem to care and when we are able to get an hold of them only give vague updates like “next weekend” or “Thursday” for a delivery update. At this point, we are pursuing legal action. Do not work with this company.
AmeriSafe Moving Services Company Information
- Company Name:
- Amerisafe Moving Services