HireAHelper Reviews

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About HireAHelper

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HireAHelper is an online marketplace that helps people book movers in all 50 states. Decide what services you need help with, enter your dates and locations and get quotes from at least two prescreened movers. HireAHelper also shows you verified reviews from previous customers. The company has completed over 450,000 moves in over 10 years of business, according to its website.

    Pros & Cons

    • Upfront pricing online
    • Real moving company reviews
    • $1,000 service guarantee
    • Free cancellation with 24-hour notice
    • Packing not always available
    • No 24-hour customer service

    How does HireAHelper work?

    Instead of just hiring a random mover in your city or asking your friends to help move all of your stuff, you can use HireAHelper to find vetted companies that have good reviews from previous customers and meet your budgetary needs.

    HireAHelper’s online platform lets you choose whether you need help with just loading and unloading or you need movers with a truck. Enter details including the loading date, the ZIP code you’re moving from and the ZIP code you’re moving to in order to see quotes. HireAHelper then shows you companies you can book, their prices and verified reviews.

    Here are the differences between the two types of services offered by HireAHelper:

    • Hybrid move (labor only): You hire helpers for loading and unloading, but you secure and drive your own moving truck. Hybrid moves are easy to plan and much less expensive than full-service moves.
    • Full-service move (movers and truck): You hire a moving company with a truck. Full-service movers assist with loading, transportation and unloading. Packing services may be available. Getting a quote can take longer; you may need to speak with a representative over the phone.

    You need a credit card to book with HireAHelper. Once you book a company with HireAHelper, you get contact information. You can contact the company or wait for it to contact you within 24 hours to confirm scheduling and details. You will not be charged for your move until one day before the moving date. You can cancel at no charge up to 24 hours before the move start time.

    HireAHelper cost

    The average cost for a hybrid move through HireAHelper is $910. The cost of a mover depends on multiple factors, including the company, the distance of the move, the number of movers and the number of hours it takes.

    The table below shows estimates for hybrid and full-service moves of various distances, based on information from HireAHelper’s website. For the most accurate, up-to-date pricing information, request quotes directly from HireAHelper.

    Hybrid moveFull-service move
    Local Move$523$1,300
    Medium-distance move$826$3,000
    Long-distance move$2,171$6,000
    Average cost$910$2,568

    HireAHelper FAQ

    Where is HireAHelper available?

    HireAHelper has movers in all 50 states.

    Does HireAHelper vet its moving partners?

    Yes, HireAHelper prescreens its moving partners to ensure their quality. Company profiles list MC Docket numbers, USDOT numbers and insurance policy information. You can also read reviews from each company’s former customers.

    Does HireAHelper charge for cancellations?

    There is no cancellation fee if you cancel 24 hours or more before your moving start time. If you cancel within 24 hours, you’ll be charged for at least one hour of labor.

    Can I get a quote for service on HireAHelper's website?

    Yes, just enter your loading and unloading dates and ZIP codes, and you can get immediate quotes. If you require a truck, you may need to provide follow-up information over the phone to get a quote.

    Is HireAHelper worth it?

    HireAHelper is an easy-to-use online marketplace for finding moving services — especially if all you need is help loading and unloading boxes. It takes only minutes to put in basic information and see which providers are available, what they charge and how previous clients rate their services. The company has a customer-friendly cancellation policy and guarantees a refund up to $1,000 if there is a problem with your move and you can’t resolve it with the moving company. If you have a moving truck and just want someone else to do the heavy lifting, HireAHelper is worth considering.

    HireAHelper Reviews

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      How do I know I can trust these reviews about HireAHelper?
      • 4,464,628 reviews on ConsumerAffairs are verified.
      • We require contact information to ensure our reviewers are real.
      • We use intelligent software that helps us maintain the integrity of reviews.
      • Our moderators read all reviews to verify quality and helpfulness.
      Page 1 Reviews 0 - 10

      Reviewed June 8, 2024

      Beware of this company! Their policies are against you if you do happen to have damage come from improper packing like I did. Truck was packed like a bunch of toddlers did the job. I filed a claim and they had a gazillion and one reason to not compensate me for the damage. I used blankets, but apparently not enough. I had to use a freight trailer, but apparently that's not covered. I did a cross country move, which took longer than 10 days. And they had the audacity to say I took too long to file a claim. Then to top it all off they offered $75 for the over $3,000 of damages. What a joke

      Reviewed Nov. 21, 2023

      This company is absolutely criminal. They charge a flat fee which is normal for a moving company. However; if you prepay for additional time outside of the flat fee they don’t refund the money. They also make you communicate directly with the subcontracted company. Even though they are the ones accepting payment. It’s modern day robbery with no repercussions. It’s not worth my time to go after a company for a few hundred dollars, but do yourself a favor, hire direct and put this company in the trash where they belong.

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        MoversQuote AccuracyPacking

        Reviewed Oct. 16, 2022

        I've contacted these people three separate occasions. I have left several reviews and no one will contact me. They broke a $2,000 vase, many small dish items, my Vizio TV 55 in shattered, they shattered my antique table that had glass on it. All because they packed it incorrectly and were in a hurry and were throwing my things everywhere in that truck. When I arrived in Texas from Salt Lake even the two movers that helped me unload couldn't believe how the truck looked. They did a horrible job and I tip them each $100 and had to pay $300 to have expensive items ruined with no one to return my messages. You guys should be ashamed of yourselves.

        Customer ServicePriceMoversQuote AccuracyPunctuality & Speed

        Reviewed June 25, 2022

        The pricing for additional hours is misleading. Default booking is displayed as 2 movers for 2 hours, with $ fee per additional hour. Additional hour fee looks reasonable but is actually billed per mover per hour, i.e. double the rate displayed. Our $260 for 2 movers, 2 hours quickly became $500 with an additional hour. We booked the top recommended choice with tons of great reviews. The company was poor in communication. Coordinator said movers would come with a hand truck, but they arrived with nothing. The movers were inefficient, worked at a leisurely pace, and became annoyed when I assisted. Two professional movers took 3 hours to load a small NYC 1BR into a POD, of which my wife and I unloaded at our destination within 1 hour.

        Customer Service

        Reviewed Feb. 12, 2022

        Dishonest moving company with most likely paid-for/fake reviews on other sites. The person over the phone tried to insist that I needed 4 movers to load up a 6x12 trailer for a 1-bedroom apartment, which is absurd. I declined and told them it was a 2-man job. They called back about 10 minutes later and said they could do the move with 3 movers. Needless to say, these people are trying to con you into handing over your hard-earned money.

        Customer ServiceSales & MarketingMoversQuote Accuracy

        Reviewed July 29, 2021

        THIS COMPANY IS CRIMINAL! So to start off, the sales woman gave me a quote on the phone for $325, then said, "Oh sorry. Actually it's $480." .. When I asked why she said because she needs to hire “Professional movers”, when I pushed the issue and asked, "Aren’t they all professional movers," she changed it again and said, "Oh I actually found another for $445." .. She then proceeded to tell me that she is scheduling 3 hours and if I need more time it’s an extra $120 an hour. Then the movers get here, they are amazing, it took them exactly 2 hours.

        After the move was done, I went online to give them a nice review and that's when I noticed my bill (my mistake for not checking this sooner) .. Their minimum is for 2 hours and the sales woman added an extra hour for $120. She didn’t ask me if I wanted the extra hour. She didn’t give me an option. She just decided for herself to charge me an extra $120 for an hour that I didn’t need knowing that I would not be able to get it refunded and knowing that if the movers went over the minimum they could have added the extra hour then. I called customer service to explain the mistake and they refuse to refund. I have clear proof from my security camera that the movers were only here for 2 hours and that their minimum is only 2 hours. DO NOT USE HIRE A HELPER!!!! Such a scam. Just call the movers directly, I highly recommend Crocs Movers, they were great.

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