HireAHelper Reviews

Avoid like the plague. Used this service for a recent move with Rat Pack moving containers. Rat Pack referred me to Hire A Helper to hire people to load and unload my containers for an August, 2025 move from NJ to FL. In Florida 3 men showed up in an Uber. When they were getting towards the end one young guy asked for a garbage bag. I noticed him tying it up and said not to as I would put more paper in the bag. He said he would do it and I said no I would do it. He was being a little too insistent. I took the bag from him, it was one of the large black construction bags. I put the bag away and waited till they left.

By far the worst movers I have ever experienced in my life! These are scammers! I booked movers through their services and customer service it’s terrible. The movers showed up 2 hours late and even when I explicitly explained to them that I needed my furniture protected, the older man that assisted in the mover disregarded everything and loaded furniture inside the truck with no plastic protection. They also left items behind and refused to load them into the truck and I have been dealing with the aftermath ever since. I do not recommend these services in the future and not worth the price.

Deceptive moving companies. Just book a reputable local moving company directly, as the quote they provide will not be what you actually pay. The moving companies will do whatever they can to make a sale, but customer service is seriously lacking, even after not showing up on time. The movers also scoffed at the tip I provided and demanded more.

Have not had the unloading as of this review but the loading was absolutely the best that I could have asked for. The lead person communicated and was absolutely the best that we could ask for. I hope the unload is as good but so far the POD group and the Hire A Helper have been great.

The worst experience ever! I thought they would be good after Penske told me they were 5 star review on Google! I didn’t look into it. My husband and I were in a hurry to move out of our house so we booked them without reading any reviews. I’m here today to let people know. Do not use this company unless you like your stuff broken, and they will blame you when their employees are the ones that brake your belongings! Basically they disassembled a full sectional down to nothing and we have no way to put it back together and they will not take any credibility for it saying they will just let their movers know for the future!

HireAHelper is a complete grift of a "scheduling" vendor. They trick you into an "estimate" but if you overestimate the time and labor needed, they'll steal that overestimated total from you too. It's all your responsibility to estimate correctly.. otherwise they'll force you into the extra charges you agreed to... though it's a dirty trick. Always read the fine print with these types.

Hire A Helper - movers damaged every single piece of furniture and used less than 5 packing blankets when packing up an entire large POD and 26’ U-Haul. We provided over 30 packing blankets as well as comforters, heavy duty cardboard boxes, packing plastic wrap, hundreds of feet in visqueen (heavy duty plastic), bubble wrap, ratchet straps and bungee cords. They used none of it. They were over 2 hrs late and damaged not only my front porch, but also every single piece of furniture. Instead of using the protective materials they just threw them into the POD and truck and now refuse to take responsibility for their inability to do the job they were hired for.

The movers into my pod broke two pieces of antique furniture because they didn’t take the drawers out. They were rushing to get done within an hour. I paid for two hours. On the other end, a guy referred by HireaHelper was shady. Changed his name to his phone number. I tried to call the initial number he called me from. It went nowhere. The one guy who was at the pod also tried to call him with no answer. The second mover guy went to the store, that guy never came back. Ghosted us.

My experience with HireAHelper was absolutely terrible. When the two movers finally arrived—over an hour late—they didn’t even know who they were supposed to help. They were about to assist the wrong person until I had to speak up and direct them myself. That was the first red flag. They showed up in a small car with no tools, no equipment, and no supplies— completely unprepared for any issues that might arise. It was clear they weren’t professionals, just two guys thrown into the job without any coordination or care.

Most expensive "help" I've ever received. Planned a move from NC to IL. We rented a truck and vehicle tow, only to arrive for pickup to discover that the tow was not available. Consequently, we had to procure another moving truck & tow, which meant our departure was delayed. We contacted Hire-A-Helper to advise that we would be about two hours late, to which the mover advised that was fine. At no point was it mentioned that there was a cutoff time for service that day. About an hour later I received a call from the broker advising that our help had to be rescheduled. The initial cost for two local helpers, unloading only, for two hours (the minimum required to book) was $319. The fee to reschedule the move to the next day was $90. Ultimately I paid $420 for less than 1-hour of move assistance. This is a service I would never use again, and if I did, definitely not through a broker where the communication is inconsistent with the movers.