HireAHelper Reviews
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About HireAHelper
HireAHelper is an online marketplace that helps people book movers in all 50 states. Decide what services you need help with, enter your dates and locations and get quotes from at least two prescreened movers. HireAHelper also shows you verified reviews from previous customers. The company has completed over 450,000 moves in over 10 years of business, according to its website.
- Upfront pricing online
- Real moving company reviews
- $1,000 service guarantee
- Free cancellation with 24-hour notice
- Packing not always available
- No 24-hour customer service
How does HireAHelper work?
Instead of just hiring a random mover in your city or asking your friends to help move all of your stuff, you can use HireAHelper to find vetted companies that have good reviews from previous customers and meet your budgetary needs.
HireAHelper’s online platform lets you choose whether you need help with just loading and unloading or you need movers with a truck. Enter details including the loading date, the ZIP code you’re moving from and the ZIP code you’re moving to in order to see quotes. HireAHelper then shows you companies you can book, their prices and verified reviews.
Here are the differences between the two types of services offered by HireAHelper:
- Hybrid move (labor only): You hire helpers for loading and unloading, but you secure and drive your own moving truck. Hybrid moves are easy to plan and much less expensive than full-service moves.
- Full-service move (movers and truck): You hire a moving company with a truck. Full-service movers assist with loading, transportation and unloading. Packing services may be available. Getting a quote can take longer; you may need to speak with a representative over the phone.
You need a credit card to book with HireAHelper. Once you book a company with HireAHelper, you get contact information. You can contact the company or wait for it to contact you within 24 hours to confirm scheduling and details. You will not be charged for your move until one day before the moving date. You can cancel at no charge up to 24 hours before the move start time.
HireAHelper cost
The average cost for a hybrid move through HireAHelper is $910. The cost of a mover depends on multiple factors, including the company, the distance of the move, the number of movers and the number of hours it takes.
The table below shows estimates for hybrid and full-service moves of various distances, based on information from HireAHelper’s website. For the most accurate, up-to-date pricing information, request quotes directly from HireAHelper.
| Hybrid move | Full-service move | |
|---|---|---|
| Local Move | $523 | $1,300 |
| Medium-distance move | $826 | $3,000 |
| Long-distance move | $2,171 | $6,000 |
| Average cost | $910 | $2,568 |
HireAHelper FAQ
Where is HireAHelper available?
HireAHelper has movers in all 50 states.
Does HireAHelper vet its moving partners?
Yes, HireAHelper prescreens its moving partners to ensure their quality. Company profiles list MC Docket numbers, USDOT numbers and insurance policy information. You can also read reviews from each company’s former customers.
Does HireAHelper charge for cancellations?
There is no cancellation fee if you cancel 24 hours or more before your moving start time. If you cancel within 24 hours, you’ll be charged for at least one hour of labor.
Can I get a quote for service on HireAHelper's website?
Yes, just enter your loading and unloading dates and ZIP codes, and you can get immediate quotes. If you require a truck, you may need to provide follow-up information over the phone to get a quote.
Is HireAHelper worth it?
HireAHelper is an easy-to-use online marketplace for finding moving services — especially if all you need is help loading and unloading boxes. It takes only minutes to put in basic information and see which providers are available, what they charge and how previous clients rate their services. The company has a customer-friendly cancellation policy and guarantees a refund up to $1,000 if there is a problem with your move and you can’t resolve it with the moving company. If you have a moving truck and just want someone else to do the heavy lifting, HireAHelper is worth considering.
HireAHelper Reviews
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- 4,694,011 reviews on ConsumerAffairs are verified.
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- 4,694,011 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed July 3, 2025
Do not book through them. You can use their platform to search local movers and then call and book directly with the local movers. Do not go through them. Most movers are insured but they are not. They only give you $.60 per pound on the item damaged.
We appreciate your feedback and are sorry to hear you feel this way. The $0.60 per pound per item coverage is above industry standards for labor-only services. Our marketplace helps customers book movers that best fit their needs, including providers with or without additional insurance, as shown on each mover’s profile.
Your review doesn’t include enough details to locate your account. Please contact us at (800) 995-5003 or customerservice@hireahelper.com so we can assist you further.
Reviewed June 28, 2025
THESE "HIREAHELPER LLC" Hire movers through the USA with the money you pay. You think these movers will have the "BEST INTEREST IN CUSTOMERS". this is not my case. I had "American Movers" and it was awesome at first with professionalism and integrity to the company. BUTTT my TV was dropped by one of the movers and I lost over $550 dollars due to this movers from their site not indicating that TVs need to be boxed but getting an email from the insurance rep saying it does.
You pay for professionalism from these movers when you hire movers to tell you if things will get damaged which that was never told when things were being packed and moved. Me spending over $900 to this company was "NOT" worth my money. You rely on movers to not break any items and wait for their team to help move things. This company had the nerves to offer me out of "GOODWILL GESTURE" $24 - $75 dollars. To not report what has happened to me and everyone has a right to know!
This is ridiculous and insulting. Do not do business with this company. Their claims site doesn't stipulate that a TV needs to be boxed. BUT then again you do pay for professionalism of the movers to let you know what needs to be done. This was a complete "FAIL!" All in all I lost over $1400 since now I have to buy a TV. I'm a Veteran and to all out there please go elsewhere and save yourself the frustration. Showing proof of the PDF that I refused to sign to so I can keep my mouth shut for $75 dollars I'd rather help other Americans out so you don't go through the money lost. Truly Disappointed and frustrated.
Thank you for sharing your experience. We would like to look into this further but need more details to locate your account. Please email us at claims@hireahelper.com or call 800-995-5003 with your order number so we can review your concerns and assist you directly.
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Reviewed June 27, 2025
This service was recommended by 1-800-Pack-Rat, a pod company, to assist in my move with third party movers to load and unload the POD. I hired their services for $278 for the from destination load and $256 for the to destination unload. The first inkling of issues was when I tried several times and unsuccessfully to communicate with the company scheduled for the loading. After two days and with a little over a week left to load and experiencing the lack of communication, I cancelled and found a different company to do the work. I decided to keep the unloading appointment. Using Pack-Rat was a mistake and keeping Hire a Helper (HAH) compounded the mistake. The first problem was that Pack-Rat failed to keep their promised and paid for delivery time. The delivery time was 8:30 and I scheduled the helper crew for that time. The delivery was not done till 10:30 am which essentially exhausted the time allocated for the helpers work.
At 9:15 am, the crew chief for the helpers told me to call Hire a Helper and to ask them to reschedule for later in the day. He told me they were leaving for their next job. I called HaH and without any hesitation, the lady on the phone told me that I will have to pay the $256 to the current crew even when they did absolutely nothing. Additionally, she stated that I will have to pay a rescheduling fee of $84 and another $256 for a new crew. I told her no but hell no. Also, I asked her to call the crew and to tell them to get back to my apartment building to wait out the remainder of the time left that they were paid for. HaH supposedly work in close concert with Pack-Rat to provide a service yet in the two separate cases I hired them for there were issues.
Is it Pack-Rat failing to keep their commitment HaH’s fault? No it was not… but to charge such an expensive re-scheduling and then gouge me for the same amount twice while working closely with the company that recommended them is a predatory, lousy business practice as well as bordering on unethical. While it is up to the reader to use them for whatever reason, I will never use them again even if it means a cheaper price.
We understand how upsetting this was and appreciate you sharing these details. While HireAHelper doesn’t manage container delivery schedules, we’d like to review your order and any related charges. Please call 800-995-5003 or email support@hireahelper.com so we can look into this further with you.
Reviewed May 26, 2025
Do not hire this company! They will scam you to book more hours than they know you will need and will not refund you for unused time. They had me hire for 3 hours and the movers showed up for 45 mins. They also will not compensate anything if the moving company they contract breaks all of your furniture and mishandles everything. This company is a huge scam and please look at reddit stories before believing any good reviews.
Thank you for bringing this to our attention. We would like to review this further, but are unable to locate your booking from your review. Please contact us at customerservice@hireahelper.com or (800) 995-5003 with your details so we can investigate.
Reviewed May 24, 2025
Hired these thieving clowns to help me relocate to an apartment on a Federal Installation. Supposed to arrive between 10 am and- 11 am. “Mover” showed up at front gate at 11:10 am and was refused entry because he wasn’t a legal person. He was denied access because this company does not vet the people they use. Now I know why they require prepayment. Thieves are billing me full amount for cancellation. What cancellation, your illegal migrant was refused entry and never showed up. Do NOT use these thieving, conning clowns. Booked them through DMVMovers. Entire operation is a scam with paid for reviews. If you see this number, run. 202.556.3688. Looks like I’ll be seeing these clowns in court.
Thank you for bringing this to our attention. We’d appreciate the opportunity to review your experience, but are unable to locate your account from the current information provided through the review. Please email customerservice@hireahelper.com or call (800) 995-5003 with your order details.
Updated review: April 13, 2025
UPDATE 4/12/25. A representative of Hire-A-Helper did respond to my review and did explain that we were not informed of the service provider's policy so in good faith, they did issue us a refund of the unused hour. We received the refund within a day or 2 of their response to our review. For that reason, I am upgrading my review from 1 star to 3 stars.
Original Review: April 8, 2025
We hired 3 men for 3 hours through Hire A Helper for our move from FL to WI and they billed us for 4 hours, saying they would not refund us the unused hour. CAUTION: Always just ask for the minimum of 2 hours so you don't get ripped off like we did. We were going to use them for our final move in Wisconsin but will never use them again. Right on their website, they say average movers time is 3 hours but they bill you in increments of 2 hours. How convenient for this company to make an extra $150 on each customer! Do you enjoy being ripped off? We don't either so stay away from this company! The sad thing is, is that we had used them several times beforehand and they were always very good and honest. It's a shame they have gone so far downhill.
Your service was booked and reconfirmed to have three movers for a total of four hours. However, we failed to inform you of the service provider's policy which limits the ability to refund unused time. This policy assures you the crew for the full window of time you request, but if the job gets done early, it can often feel unfair. As a gesture of good faith, we have provided a refund for the additional hour and sent over an updated receipt.
Reviewed Jan. 17, 2025
Updated on 04/03/2025: Nothing has improved our rating! I would still advise do not hire this company. The email to respond to Hire a Helper is not legitimate. They will not let email go thru to customerservice@hah.com. Keep getting notified delivery incomplete, recipient server did not accept our requests to connect.! Also when you call the 800-995-5003 it goes right to leave a msg they will call back. That never happens! When you send out mail to the address the Better Business Bureau has on file for them it comes back not a legitimate address. DO NOT USE ANYONE UNDER THE HIRE A HELPER LOGO...Its will be a nightmare. I will post any updates if they become available. We will still take this to the next level that our attorney advises.
Original Review: Hire A Helper is refusing to do only $100.00 for our bad experience. They dropped a $2500.00 TV and put it on the truck like nothing happened. We lost the TV as well as other pieces due to how the truck was loaded. The TV was only a year old as was furniture. I have receipts. Some furniture was taken off in pieces. I am showing some pics here. This is what we went thru with them.
What a nightmare! It started when our scheduled day for packers was not scheduled correctly. We had a freight truck delivered but no packers to come load our truck. You found packers to come load our trailer going to the Seattle Wa area after several phone calls. The trailer was put in storage securely locked in the Seattle area until we were able to find a permanent home. We recently found a home, had our trailer delivered only to find substantial damage had occurred.
When we attempted to open the trailer we found that the steel bars that held the plywood boards in place was jammed. When we were able to unjam the steel bars, because nothing had been tied down and secured everything shifted forward which could have injured the people opening the trailer. You will be able to see it in the photos. Not only were tie downs not used the moving pads purchased to cover furniture were not used. Everything came falling down when the plywood boards were removed. It was heartbreaking to find the amount of damage inside the trailer.
Photos will show items that were taken off the trailer in pieces and the amount of gauged damage that occurred from not using tie downs or moving pads. The movers that came to unload the trailer kept asking “WHO LOADED THIS!” They had to be extremely careful as they tried to remove items so that nothing heavy came crashing down on them. It was like a jigsaw puzzle. Not only is there multiple damage that occurred but we found we are missing items that were never put in the trailer. The men who were loading our truck in Florida needed additional time to complete the job. We approved and paid the additional fees to find later the incompetent job that we approved and paid an additional fee for.
Due to the incompetent job that was done in Florida loading the trailer everything shifted and the packers who were unloading our trailer had to move very slow for safety reasons which caused additional time that we had to approve and pay additional fees. I feel we should be reimbursed for the additional fees that we incurred due to the incompetent job done in Florida.
In addition please note because of how poorly they packed the trailer we lost our new Samsung Smart TV that was damaged and no longer works. Furniture was broken because of how they loaded heavy boxes on fragile furniture, also many heavy boxes and totes were stacked to the roof, unsecured causing many pieces to collapse. Our king mattress was damaged because they did not cover the mattress with the plastic cover that was provided and the mattress was not secured properly.
We are providing pictures of damages and a list of what we know for sure are missing. We have many additional items that have gauges, scratches, and chunks missing out of them that we are not listing. We used Hire a Helper when we moved from Michigan to Florida. We were extremely happy with Hire a Helper both the team in Michigan that loaded our trailer and the team in Florida that unloaded our trailer. We really don’t know what changed but this has been a nightmare. We really are not comfortable with recommending Hire a Helper at this time.
We’re deeply sorry to hear about the challenges you faced. Your claim submission was fully reviewed and claim compensation consideration was limited as your account did not qualify for transit coverage. To note, we are an online marketplace that helps you compare and hire local moving labor providers. The service provider you hired is not employed by HireAHelper, nor is HireAHelper contracting this Helper on your behalf. When able, please reach out to me directly at Ryan.Newsom@HireAHelper.com.
Reviewed Jan. 7, 2025
Shady company... HireAHelper states that they provide complementary damage protection at $.60 per pound. I paid an extra $47.99 for the "move protection fee" and they still maintain they are only responsible to pay out $.60 per pound so don't pay for the "move protection fee". In addition, in order to get the meager payout they require you to sign a release that amongst other things requires you to "refrain from making negative, critical, or disparaging commentary, written or spoken, regarding HireAHelper LLC and its officers, directors, agents, and corporate affiliates." I suspect this is why they are rated so highly.
The Move Protection Fee includes customer support, payment security, and a backup booking guarantee but does not alter the standard damage coverage of $0.60 per pound. Additional coverage, called "Porch Damage Coverage," is available for those seeking a higher level of protection. We regret any confusion that occurred and will work to improve clarity moving forward.
If you have any additional questions, please reach out to us at customerservice@hah.com. We are always happy to assist.
Reviewed Dec. 16, 2024
These guys were great. They went above and beyond to pack everything up thoroughly and carefully. I was moving cross-country so I really appreciated how meticulous they were. I would definitely hire them again.
Reviewed Nov. 22, 2024
Do NOT USE!! Items were broken, scratched and stained from rust water in truck. Hire a helper won’t pay for any damages or respond on the phone. I only receive air generated emails. They refuse to help in any way even with insurance.
HireAHelper Company Information
- Company Name:
- HireAHelper
- Website:
- www.hireahelper.com