HireAHelper Reviews
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About HireAHelper
HireAHelper is an online marketplace that helps people book movers in all 50 states. Decide what services you need help with, enter your dates and locations, and get quotes from at least two prescreened movers. According to its website, HireAHelper has facilitated over 1 million moves and partners with more than 1,700 vetted movers.
- Instant quotes and booking online
- $1,000 of damage coverage included
- Free cancellation with 48-hour notice
- Packing not always available
- No 24-hour customer service
- Service quality varies by partner moving company
How does HireAHelper work?
Instead of just hiring a random mover in your city or asking your friends to help move all of your stuff, you can use HireAHelper to find vetted companies that have good reviews from previous customers and meet your budgetary needs.
HireAHelper’s online platform lets you choose whether you need help with just loading and unloading or you need movers with a truck. Enter details, including the loading date, the ZIP code you’re moving from and the ZIP code you’re moving to, in order to see quotes. HireAHelper then shows you companies you can book, their prices and verified reviews.
HireAHelper moving services
Here are the differences between the two types of services offered by HireAHelper:
- Hybrid move (labor only): You hire helpers for loading and unloading, but you secure and drive your own moving truck. Hybrid moves are easy to plan and much less expensive than full-service moves.
- Full-service move (movers and truck): You hire a moving company with a truck. Full-service movers assist with loading, transportation and unloading. Packing services may be available. Getting a quote can take longer; you may need to speak with a representative over the phone.
You need a credit card to book with HireAHelper. Once you book a company with HireAHelper, you get contact information. You can contact the company or wait for it to contact you within 24 hours to confirm scheduling and details. You will not be charged for your move until one day before the moving date. You can cancel at no charge up to 48 hours before the move start time.
HireAHelper cost
The average cost for a hybrid move (labor and transportation) through HireAHelper is $910. The cost of a mover depends on multiple factors, like move size, inventory weight, timing, location and add-on services (packing, storage, specialty items).
The table below shows estimates for hybrid and full-service moves of various distances.These estimates are based on aggregated, real-world move data from HireAHelper’s moving cost calculator. For the most accurate, up-to-date pricing information, request quotes directly from HireAHelper.
| Move distance | Hybrid move | Full-service move |
|---|---|---|
| Local move | $523 | $1,300 |
| Medium-distance move | $826 | $3,000 |
| Long-distance move | $2,171 | $6,000 |
| Average cost | $910 | $2,568 |
FAQ
Where is HireAHelper available?
HireAHelper has service partners in all 50 states.
Does HireAHelper vet its moving partners?
Yes, HireAHelper prescreens its moving partners to ensure their quality. Company profiles list MC Docket numbers, USDOT numbers and insurance policy information. You can also read reviews from each company’s former customers.
Does HireAHelper charge for cancellations?
There is no cancellation fee if you cancel 48 hours or more before your moving start time. If you cancel after that within 24 hours of your move, you’ll be charged for two hours of labor at the rate you booked. If you cancel within one hour of the job, you’ll be charged for the full service.
Can I get a quote for service on HireAHelper's website?
Yes, just enter your loading and unloading dates and ZIP codes to get immediate quotes. If you require a truck, you may need to provide follow-up information over the phone to get a quote.
Still have questions?
Is HireAHelper worth it?
HireAHelper is an easy-to-use online marketplace for finding moving services — especially if all you need is help loading and unloading boxes. It takes only minutes to put in basic information and see which providers are available, what they charge and how previous clients rate their services.
The company has a customer-friendly cancellation policy and includes $1,000 in damage coverage for free with each booking. If you have a moving truck and just want someone else to do the heavy lifting, HireAHelper is worth considering.
HireAHelper Reviews
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- 4,885,617 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed May 6, 2026
It snowed. The truck company didn't have the truck because it snowed. The snowball effect was that I had to cancel the movers as well with less than 48 hours notice. It wasn't my fault that the trucking company didn't have the truck. It wasn't my fault that it snowed. But HireAHelper already charged my card!!! I have to pay a fee to switch moving dates or I get charged because I have a job and can't call during business hours early enough to cancel or I get charged the entire moving fee to cancel the job! The movers don't answer the phone because they are moving. HireAHelper doesn't pay the movers for the cancellation. They pocket the fee for being a middle man. This isn't right!
Best advice I have is don't schedule a mover more than the 48 hours in advance unless you know there won't be any natural disasters, inclement weather, truck issues, life issues, or any problems at all. Charging people early for not having done any moving service at all is ridiculous! HireAHelper encourages you to contact the movers if there is any problem. They don't advertise their phone number or email. They send about 5 to 7 emails with only one of them having the cancellation policy on it. Unscrupulous! Oh and HireAHelper is owned by Porch Moving Group. By the time you actually get in contact with someone who can cancel a move, your card has already been charged!
We are sorry to hear how the unexpected snowstorm impacted your moving timeline. During the disruption, we worked to locate a replacement crew for when your truck became available, while honoring your original booking rate. Per your request, we have since processed a full $249.60 refund (arriving in 3–5 business days). We appreciate your feedback as we continue to improve our communication and the customer experience during these types of unexpected delays.
Reviewed April 22, 2026
I hired Chris Moving through HireAHelper only to notice the scent of ** as soon as they walked up. I had been outside unloading the POD for awhile so I knew the scent was coming from them as I did not smell it until they arrived. The scent also went away when they left. The only things I needed help with was a couple larger items that went upstairs that I could not handle myself.
Against my better judgment I let them start the job as I was in a time crunch because the POD was being picked up the following morning. About 10 minutes after starting they wanted to take apart the one piece washer/dryer set. I did not want them to as I did not trust them to put it back together correctly since they were under the influence. After arguing with them for a few minutes I asked them to leave as I did not appreciate them showing up high! I contacted HireAHelper and they refused to refund my $ since I had no proof. Now why would I be lying when I had to hire another company to come out to finish the job??? HireAHelper claims they do background checks however that has nothing to do with the day of the job!
We understand why this situation caused concern and appreciate you bringing it to our attention. After this matter was reported, the service provider advised that the crew completed post-incident drug testing with negative results. Concerns regarding onsite professionalism are documented and reviewed carefully, and customer feedback remains an important part of evaluating provider performance and accountability.
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Reviewed Feb. 23, 2026
Save yourself the grief of using these folks. They will break your belongings and then blame you. They loaded heavier boxes and furniture on top of lighter items in cardboard boxes. Then insult you with a damage offer.
It’s disappointing to hear about your experience with the movers you found through our site. While the moving crew operates independently of HireAHelper, we take reports of poor service seriously. We’d like to review your case and the offer you received. Could you please share your order number or contact details so we can locate your account? We want to look into this further for you.
Reviewed Feb. 12, 2026
Think hard before hiring! We did PODS and they recommended HireAHelper. Two people showed and supposedly handled our property with care. NOT. They put a king mattress in front of a mess of heavy and fragile boxes so we wouldn't know. Crushed boxes, dented file cabinet, antique cabinet wood veneer missing on bottom, etc. We had bought insurance and they said we had to have known when it was packed. Really? Do not use them in Atlanta. In Ventura, they are great!
We understand how frustrating it can be to discover damage while unpacking and appreciate you sharing your experience. Damage claims are reviewed according to the coverage purchased and the reporting requirements provided before service. Concerns regarding how items were loaded and protected have been documented and addressed directly with the service provider. Thank you again for your feedback as it helps us continue improving the customer experience across our marketplace.
Reviewed Dec. 13, 2025
Avoid like the plague. Used this service for a recent move with Rat Pack moving containers. Rat Pack referred me to Hire A Helper to hire people to load and unload my containers for an August, 2025 move from NJ to FL. In Florida 3 men showed up in an Uber. When they were getting towards the end one young guy asked for a garbage bag. I noticed him tying it up and said not to as I would put more paper in the bag. He said he would do it and I said no I would do it. He was being a little too insistent. I took the bag from him, it was one of the large black construction bags. I put the bag away and waited till they left.
When I opened it there were several articles of my son's designer clothing (who recently passed away) and liquor he was trying to steal. About $650 worth. I still don't know if more is missing. One of the guys was dripping in sweat and laid down on the brand new carpet in the bedroom. It was a very hot and humid day and of course the house was cool with the ac running. I had given them $40 each as a tip. Hire a Helper did refund the tip money. However Hire A Helper is refusing to refund the whole amount. Jody's service said they would be willing to refund me back what they were paid by Hire A Helper. I believe HAH takes 30% as their fee. HAH claims I hired Jody's they did not. If I paid HAH how can they claim this? Just horrible customer service. They take no accountability for the people THEY RECOMMEND. I would NEVER RECOMMEND THIS COMPANY. They are just the worse.
We sincerely regret the frustration and worry you experienced during your move. While the movers you hired are independent service providers and not our employees, we hold all companies on our platform to high standards. As your banking institution has already granted your chargeback and returned your payment in full, the financial aspect of this dispute is now resolved. We appreciate your patience throughout this process and wish you a peaceful transition to your new home.
Reviewed Dec. 10, 2025
By far the worst movers I have ever experienced in my life! These are scammers! I booked movers through their services and customer service it’s terrible. The movers showed up 2 hours late and even when I explicitly explained to them that I needed my furniture protected, the older man that assisted in the mover disregarded everything and loaded furniture inside the truck with no plastic protection. They also left items behind and refused to load them into the truck and I have been dealing with the aftermath ever since. I do not recommend these services in the future and not worth the price.
They refused to guarantee to come back to fix this mess and all they cared about was that I would pay for entire service. They didn’t even give me any refunds and I will be fighting these charges with my credit card company as I do not agree to pay for this terrible service. They didn’t fulfill their service and made my experience a horrible and stressful one. I’m beyond disappointed.
We understand how stressful moving can be and appreciate you sharing this experience. We can’t locate your booking based on this review, but we’d like the chance to follow up. Please share your order number or the name and email used so we can review this with the service provider. Our contact info has been shared with you via direct message.
Reviewed Nov. 23, 2025
Deceptive moving companies. Just book a reputable local moving company directly, as the quote they provide will not be what you actually pay. The moving companies will do whatever they can to make a sale, but customer service is seriously lacking, even after not showing up on time. The movers also scoffed at the tip I provided and demanded more.
We take reports like this seriously and want to follow up, but we’re unable to trace this review to a specific order. Sharing your order number or the booking name and email will allow us to review the service and address the concerns you’ve described. Our contact info has been shared with you via direct message.
Reviewed Oct. 31, 2025
Have not had the unloading as of this review but the loading was absolutely the best that I could have asked for. The lead person communicated and was absolutely the best that we could ask for. I hope the unload is as good but so far the POD group and the Hire A Helper have been great.
Thank you so much for sharing this! We're glad to hear the loading went smoothly and appreciate your kind words about the lead mover. It's great to know your experience with PODS and HireAHelper has been positive so far. Wishing you an equally smooth unload!
Let us know if there is anything we can do to assist further.
Reviewed Oct. 7, 2025
The worst experience ever! I thought they would be good after Penske told me they were 5 star review on Google! I didn’t look into it. My husband and I were in a hurry to move out of our house so we booked them without reading any reviews. I’m here today to let people know. Do not use this company unless you like your stuff broken, and they will blame you when their employees are the ones that brake your belongings! Basically they disassembled a full sectional down to nothing and we have no way to put it back together and they will not take any credibility for it saying they will just let their movers know for the future!
Why would anybody take a whole couch apart piece by piece? I told them that we had already unhooked the pieces that needed to come apart. All they had to do was load it up in the truck instead they took it apart piece by piece! They bent our flat screen TV because they tied the ties around it too tight. They broke two lamps and one cabinet. The company does not care about your belongings. They are literally money hungry idiots!
Thank you for taking the time to share your experience. We aren’t able to identify your order from this review, but we’d like the chance to look into what occurred. Please reply with your order number or the name and email used so we can review the service and address your concerns.
Reviewed Sept. 18, 2025
HireAHelper is a complete grift of a "scheduling" vendor. They trick you into an "estimate" but if you overestimate the time and labor needed, they'll steal that overestimated total from you too. It's all your responsibility to estimate correctly.. otherwise they'll force you into the extra charges you agreed to... though it's a dirty trick. Always read the fine print with these types.
I estimated 4 hours with 3 movers. The job took half that long. The moving company itself was great (Lucky Movers in Los Angeles, CA). I'd be happy to compensate them well with tip. I did ask them if they'd accompany me to another site for the additional 2 hrs of labor, but they refused citing another job they needed to get to at 3pm. How did they have another job at 3pm when I had them scheduled until 5pm, if they were to fill all 4 hrs? So, I called HireAHelper to question the charges.. as I thought it was an estimate with final billing based on the amount of labor used. Not so. I was to pay $750 total for 2 hours of 3 men moving my family's belongings from a storage room inside a building into a moving truck outside. Not complicated and the movers were great and fast. But $750? And they could only stay 2 hrs?
HireAHelper refused to work with me and immediately charged the $750 after I told them I was disputing such a large amount.. this was while they told me they would not charge me until a supervisor called me the next day. Awful, horrible experience with HireAHelper specifically. They will have a 1 star review on every site I can find. That's for sure. These people should be shut down.
Thank you for sharing your experience, Cary. We are glad Lucky Movers provided great service and regret the booking process caused frustration. HireAHelper is a marketplace connecting customers with independent movers, each with their own refund policies shown at booking. Your four-hour, three-mover job was finished in two; we worked with Lucky Movers for a half-hour discount and added another half-hour courtesy. For details, contact us at (800) 995-5003 or customerservice@hireahelper.com
HireAHelper Company Information
- Company Name:
- HireAHelper
- Website:
- www.hireahelper.com