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HireAHelper Reviews

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About HireAHelper

HireAHelper is an online marketplace that helps people book movers in all 50 states. Decide what services you need help with, enter your dates and locations, and get quotes from at least two prescreened movers. According to its website, HireAHelper has facilitated over 1 million moves and partners with more than 1,700 vetted movers.

Visit www.hireahelper.com
Pros
  • Instant quotes and booking online
  • $1,000 of damage coverage included
  • Free cancellation with 48-hour notice
Cons
  • Packing not always available
  • No 24-hour customer service
  • Service quality varies by partner moving company

HireAHelper Reviews

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    How do I know I can trust these reviews about HireAHelper?
    • 4,943,040 reviews on ConsumerAffairs are verified.
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    Reviewed July 29, 2021

    THIS COMPANY IS CRIMINAL! So to start off, the sales woman gave me a quote on the phone for $325, then said, "Oh sorry. Actually it's $480." .. When I asked why she said because she needs to hire “Professional movers”, when I pushed the issue and asked, "Aren’t they all professional movers," she changed it again and said, "Oh I actually found another for $445." .. She then proceeded to tell me that she is scheduling 3 hours and if I need more time it’s an extra $120 an hour. Then the movers get here, they are amazing, it took them exactly 2 hours.

    After the move was done, I went online to give them a nice review and that's when I noticed my bill (my mistake for not checking this sooner) .. Their minimum is for 2 hours and the sales woman added an extra hour for $120. She didn’t ask me if I wanted the extra hour. She didn’t give me an option. She just decided for herself to charge me an extra $120 for an hour that I didn’t need knowing that I would not be able to get it refunded and knowing that if the movers went over the minimum they could have added the extra hour then. I called customer service to explain the mistake and they refuse to refund. I have clear proof from my security camera that the movers were only here for 2 hours and that their minimum is only 2 hours. DO NOT USE HIRE A HELPER!!!! Such a scam. Just call the movers directly, I highly recommend Crocs Movers, they were great.

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    HireAHelper Company Information

    Company Name:
    HireAHelper
    Website:
    www.hireahelper.com