New Start Relocation Reviews

Thank you for sharing your experience with us! We're thrilled to hear that our team’s meticulous approach, including checking with you before moving fragile boxes and effectively loading the truck, helped in creating a seamless moving experience. Knowing they took pride in ensuring your satisfaction truly echoes our commitment to delivering exceptional service. We appreciate your feedback and look forward to the chance to assist you with any future needs. Thank you for choosing us!

Thank you for your positive feedback. We wish you the best of luck in your new home!

Thank you for sharing your recent experience! We’re thrilled to hear that our team’s professionalism and punctuality made your move such a smooth and positive one. Your satisfaction is immensely important to us, and it’s encouraging to know we met your expectations with the care put into handling your possessions. If there is ever anything we can assist you with in the future, please feel free to reach out. Thanks for choosing us for your move!

Thank you for taking the time to share your glowing feedback! We are delighted to hear how our team supported your family during your move on such short notice. It's wonderful that they were efficient, considerate, and helpful throughout the process, ensuring that everything transitioned smoothly and without damage. Your satisfaction is our utmost priority, and we're grateful for the trust you've placed in us during this critical time. Should you require our services in the future, we'll be proud to assist you again. Thank you for choosing us for your move!

Thank you for sharing your concerns. We understand how frustrating it is to experience delays and uncertainty during an interstate move, and we regret that communication has not met your expectations.

New Start Relocation is a licensed moving coordinator (broker). All quotes provided are estimates based on the inventory information available at the time of booking, while final shipment volume, routing, and delivery scheduling are determined by the assigned motor carrier. Interstate deliveries operate within estimated delivery windows governed by federal regulations and carrier logistics.

We encourage you to contact our customer service management team directly so we can obtain the most current location and delivery status from the carrier and assist with next steps.

New Start Relocation

Thank you for sharing your experience! We're delighted to hear that your move was handled smoothly and to your satisfaction. It’s fantastic that our team was punctual and ensured that no items were damaged in the process. We're thrilled to have been able to provide a stress-free moving experience for you. If you need assistance in the future, don't hesitate to contact us. Thank you once again for choosing us!

Thank you so much for sharing your kind words about your experience with us! We're thrilled to hear that our team impressed you with their professionalism and courteous demeanor from start to finish. It's so great to know that the crew's skillful handling of fragile boxes and overall care made your experience fantastic. Your appreciation truly encourages us to maintain our commitment to excellence in service. If you ever need assistance in the future, we are here and ready to help. Thank you for choosing us!

Thank you for taking the time to share your experience! We’re so glad to hear that the crew was polite, worked well as a team, and kept you informed throughout the day. Making sure everything is placed exactly where you want it—and arrives safely—is always our top priority.

We truly appreciate your recommendation and are grateful you chose New Start Relocation. Please don’t hesitate to reach out if we can assist you again in the future!

Thank you for sharing your experience with us! We're thrilled to hear that our team maintained a professional and cheerful attitude throughout your move, even in cold weather with heavy items. It's wonderful to know their diligence made a positive impact on your experience. We pride ourselves on ensuring every move is handled with utmost care and professionalism. If there's anything more we can assist you with in the future, please don't hesitate to reach out. Thank you for choosing us!

Thank you for taking the time to share your experience. We understand how frustrating it can be when pricing and logistics change close to a scheduled pickup, and we appreciate the opportunity to respond.

New Start Relocation is a licensed moving coordinator (broker). All pricing provided during the booking process is disclosed as an estimate, based on the inventory information available at that time. Prior to dispatch, a quality-assurance review is conducted to verify item counts and shipment details. If the verified inventory differs from what was originally listed, adjustments may be required to reflect the actual scope of the move.

Final shipment volume, equipment selection, and delivery logistics are determined by the assigned motor carrier at pickup based on the actual conditions encountered. While truck type preferences may be discussed during planning, carriers may use tractor-trailers or straight trucks depending on routing and availability. If a delivery location cannot accommodate the carrier’s equipment, accessorial services such as shuttles may apply in accordance with the carrier’s tariff and contract terms.

We regret that the timing of communication and pricing adjustments made this process feel difficult and understand why this led to dissatisfaction. Feedback like yours is important and helps us continue improving transparency and expectation-setting throughout the moving process.

If you would like your account reviewed further, we encourage you to contact our customer service management team directly.

New Start Relocation

Thank you so much for taking the time to share your experience and for the kind words! We’re truly grateful for your trust in New Start Relocation.

William and our entire team take great pride in providing attentive, reliable service, and we’re thrilled to hear that his professionalism, problem-solving, and calm approach helped make your move a smooth and positive experience. Turning a stressful situation into an easy one is exactly what we strive for.

Thank you again for your recommendation and five-star support—we wish you all the best in your new home and are always here if you need us in the future!

Thank you for taking the time to share your experience. We are sorry to hear that your move was stressful and did not meet your expectations.

New Start Relocation is a licensed moving coordinator (broker). Our role is to assist with estimates and coordination, while the physical pickup, transportation, and delivery of household goods are performed by the assigned, licensed motor carrier.

All quotes provided during the booking process are disclosed as estimates, based on the inventory information available at that time. Prior to dispatch, a verification process is conducted to confirm item counts, shipment details, and service requirements. If the verified inventory differs significantly from what was originally estimated, adjustments may be necessary. Additionally, the motor carrier determines final shipment volume and any required services at pickup, and revised charges must be reviewed before loading proceeds.

Regarding delivery timing, interstate moves operate within estimated delivery windows governed by federal regulations, carrier routing, and consolidation. We regret that your delivery took longer than expected and understand how disruptive this can be.

We are also concerned to hear about damage to your items. Claims involving loss or damage must be submitted directly through the motor carrier’s claims process, as the carrier has custody of the shipment during transport and delivery. Our customer service team can assist by providing the appropriate documentation and carrier contact information to support resolution.

We appreciate you bringing these concerns forward, as feedback like yours is taken seriously and helps reinforce the importance of transparency and communication throughout the moving process.

New Start Relocation

Thank you for taking the time to share your experience. We are very sorry to hear how distressing and frustrating this process has been for you.

New Start Relocation is a licensed moving coordinator (broker). While we assist with booking, estimates, and coordination, the physical pickup, staffing, transportation, and delivery of household goods are performed by the assigned, licensed motor carrier. That said, we take concerns regarding professionalism, communication, and conduct extremely seriously.

Any form of disrespectful language, personal remarks, or inappropriate behavior toward a customer is not acceptable and does not reflect our standards. We are especially concerned by the comments you described and encourage you to contact our customer service management team directly so this matter can be reviewed internally.

Regarding pickup and delivery, interstate moves operate within estimated delivery windows based on carrier routing, consolidation, and federal regulations. We regret that delivery updates have been inconsistent and that you have experienced prolonged delays and uncertainty while awaiting your belongings. We understand how upsetting it is to be without your possessions after already making significant payment.

Our goal is always to assist customers through coordination and communication with the carrier, and we regret that this experience has left you feeling unheard and unsupported. We encourage you to contact our management team directly so we can review your account, obtain the most current delivery status from the carrier, and assist with next steps toward resolution.

New Start Relocation

Thank you for sharing your superb experience with NewStart. We are thrilled to hear that our team managed to make your move seamless by explaining each step, arriving early, completing the job ahead of schedule, and ensuring a smooth transition without any damage or unexpected charges. Knowing that this was your easiest move confirms our commitment to delivering efficient and worry-free services. It's an honor to be noted as a pleasure to work with, and we look forward to assisting you with any future moving needs you might have.

Thank you for your positive feedback. Good luck in your new home.

Thank you for taking the time to share your fantastic experience with us! We are delighted to hear that our team met all your expectations by being punctual and well-prepared for the job. It is great to know everything was handled with the utmost care from packing to delivering without a hitch. Such detailed positive feedback serves as wonderful motivation for our team. We appreciate your business and look forward to the opportunity to assist you again in the future. Thank you for choosing us!

Thank you for taking the time to share your experience! We’re so glad to hear that the crew was polite, worked well as a team, and kept you informed throughout the day. Making sure everything is placed exactly where you want it—and arrives safely—is always our top priority.

We truly appreciate your recommendation and are grateful you chose New Start Relocation. Please don’t hesitate to reach out if we can assist you again in the future!

Thank you for taking the time to share your experience! We’re so glad to hear that the crew was polite, worked well as a team, and kept you informed throughout the day. Making sure everything is placed exactly where you want it—and arrives safely—is always our top priority.

We truly appreciate your recommendation and are grateful you chose New Start Relocation. Please don’t hesitate to reach out if we can assist you again in the future!

Thank you for taking the time to share your experience! We’re so glad to hear that the crew was polite, worked well as a team, and kept you informed throughout the day. Making sure everything is placed exactly where you want it—and arrives safely—is always our top priority.

We truly appreciate your recommendation and are grateful you chose New Start Relocation. Please don’t hesitate to reach out if we can assist you again in the future!

Thank you for sharing your positive experience with us! We're delighted to hear that everything went as promised and that you felt informed and well-taken-care-of throughout the process. Delivering a seamless and pleasant moving experience is our top priority, and it’s rewarding to know we did not require upselling to meet your expectations. Your kind words inspire us to continue maintaining this level of service. Should you need assistance in the future, we’d love to help again. Thank you for choosing us!

Thank you for taking the time to share your experience! We’re so glad to hear that the crew was polite, worked well as a team, and kept you informed throughout the day. Making sure everything is placed exactly where you want it—and arrives safely—is always our top priority.

We truly appreciate your recommendation and are grateful you chose New Start Relocation. Please don’t hesitate to reach out if we can assist you again in the future!

Thank you for sharing your concerns. We understand how upsetting this situation feels and take allegations of this nature very seriously.

New Start Relocation does not forge customer signatures or alter documents. All agreements are completed through an electronic signature process that records timestamps, IP addresses, and confirmation logs for each signer. Customers receive copies of all signed documents at the time of completion.

Regarding pricing and cancellation terms, all quotes are disclosed as estimates, and refund eligibility is governed by the signed agreement and applicable cancellation windows. We regret that there was confusion surrounding the documentation and understand why this caused frustration.

Because this review raises claims involving documentation authenticity, we encourage you to contact our customer service management team directly so the account records and signature logs can be reviewed in detail. We are unable to investigate or resolve document disputes through a public forum but remain available to assist through the appropriate channels.

New Start Relocation

Thank you for taking the time to share your experience! We’re so glad to hear that the crew was polite, worked well as a team, and kept you informed throughout the day. Making sure everything is placed exactly where you want it—and arrives safely—is always our top priority.

We truly appreciate your recommendation and are grateful you chose New Start Relocation. Please don’t hesitate to reach out if we can assist you again in the future!

Thank you for taking the time to share your experience! We’re so glad to hear that the crew was polite, worked well as a team, and kept you informed throughout the day. Making sure everything is placed exactly where you want it—and arrives safely—is always our top priority.

We truly appreciate your recommendation and are grateful you chose New Start Relocation. Please don’t hesitate to reach out if we can assist you again in the future!

Thank you so much for your kind words about our service! We are delighted to hear that our team was able to accommodate your last-minute changes with ease and provided the understanding and flexibility you needed. It's immensely rewarding to know our efforts made your experience positive. We truly appreciate your gratitude and are here to assist whenever you need. Thanks again for choosing us!

Thank you for taking the time to share your experience! We’re so glad to hear that the crew was polite, worked well as a team, and kept you informed throughout the day. Making sure everything is placed exactly where you want it—and arrives safely—is always our top priority.

We truly appreciate your recommendation and are grateful you chose New Start Relocation. Please don’t hesitate to reach out if we can assist you again in the future!

Thank you for sharing your experience with us! We're delighted to hear that our crew could ease the stress of moving and make it an enjoyable experience for you. It's wonderful to know that their calm, communicative, and helpful approach made all the difference during your transition. At [your company], we strive to provide hassle-free services, and it's gratifying to know we met your expectations. If you ever need moving assistance in the future, we'd be delighted to help. Thanks again for choosing us!

Thank you so much for your kind words! We're thrilled to hear that our team was able to exceed your expectations with speed and care. Ensuring your belongings arrive clean and safe is a top priority for us, and it's wonderful to learn that you experienced this during your move. We strive to make each customer's move as smooth and stress-free as possible, and knowing you didn’t have to worry about any aspect reassures us that our efforts are succeeding. We appreciate your feedback and look forward to serving you again in the future. If there is anything more we can do for you, please feel free to reach out!

Thank you for sharing your feedback. We are sorry to hear that your experience was stressful and that you ultimately chose to cancel your move.

New Start Relocation is a licensed moving coordinator (broker). All pricing provided during the booking process is disclosed as an estimate, based on the inventory information available at the time of reservation. If the item list or shipment size differs from what was originally quoted, adjustments may be required prior to dispatch or at pickup.

We regret that communication did not meet your expectations and are especially concerned to hear your comments regarding the driver’s professionalism. Respectful treatment of customers is important, and feedback like yours is taken seriously.

We understand how disruptive it can be when moving plans change unexpectedly, and we appreciate you bringing these concerns to our attention. We encourage you to contact our customer service management team directly so your account can be reviewed in detail and any outstanding questions regarding the cancellation can be addressed.

New Start Relocation

Thank you for taking the time to share your experience! We’re so glad to hear that the crew was polite, worked well as a team, and kept you informed throughout the day. Making sure everything is placed exactly where you want it—and arrives safely—is always our top priority.

We truly appreciate your recommendation and are grateful you chose New Start Relocation. Please don’t hesitate to reach out if we can assist you again in the future!

Thank you for taking the time to share your experience! We’re so glad to hear that the crew was polite, worked well as a team, and kept you informed throughout the day. Making sure everything is placed exactly where you want it—and arrives safely—is always our top priority.

We truly appreciate your recommendation and are grateful you chose New Start Relocation. Please don’t hesitate to reach out if we can assist you again in the future!

Thank you for sharing your wonderful feedback with us! We are delighted to hear about your positive experience with Lawrence and your high recommendation of our services. Ensuring customer satisfaction is our top priority, and it's great to know that Lawrence was able to provide the outstanding support and help you needed for your move. Thank you again for your kind words, and we are grateful for the opportunity to assist with your moving needs. Should you require assistance in the future, we'll be here to make the process as smooth as possible.

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations.

New Start Relocation is a licensed moving coordinator (broker), and all quotes provided during booking are disclosed as estimates based on the inventory details available at the time. Final charges and delivery scheduling are determined by the assigned motor carrier based on the actual shipment size, required services, and routing logistics.

We regret that the final cost and delivery timing differed from what you anticipated. Customer communication and transparency are important to us, and feedback like yours is reviewed internally to improve the moving process and expectation-setting.

If you would like your account reviewed further, we encourage you to contact our customer service management team directly.

New Start Relocation

Thank you for taking the time to share your experience! We’re so glad to hear that the crew was polite, worked well as a team, and kept you informed throughout the day. Making sure everything is placed exactly where you want it—and arrives safely—is always our top priority.

We truly appreciate your recommendation and are grateful you chose New Start Relocation. Please don’t hesitate to reach out if we can assist you again in the future!

Thank you for your wonderful feedback! We're delighted to know that Gianna and Daniel were able to provide you with such a professional and accommodating service during your move. Navigating moving logistics effortlessly, especially under tight schedules like yours, is something we aim for, and we're glad to have achieved this for you. Your recommendation means a lot to us, and it's gratifying to hear that we could mitigate the stressful aspects of moving. Should you need assistance in the future, we look forward to serving you again!

Thank you for sharing your experience with us! We're delighted to know our team's careful attention to detail made such a positive impact on your move. It's wonderful to hear that each box, bag, and piece of furniture was handled with the utmost care. We truly value your feedback and invite you to reach out should you need our assistance in the future. Thank you for this heartening review!

Thank you for sharing your experience! We’re glad to hear our team stayed in touch from booking through delivery and provided clear communication, strong coordination, and careful handling of your belongings. Knowing everything arrived in perfect condition means a great deal to us. We truly appreciate you choosing

Thank you so much for your kind words and for sharing your fantastic experience with New Start Relocation! It's wonderful to hear how Ivan and Daniel continuously exceeded your expectations with their professionalism and helpfulness, even on the weekend. We are delighted to know you received a great offer and have fond memories of working with our team. Your recommendation holds great value to us, and we are excited about the opportunity to assist you with any of your future relocation needs. Thank you once again for choosing us and for your high praise—you make us proud to continue delivering unparalleled support and service.

Thank you for your kind words and recommendation! We're pleased to hear that Daniel was able to provide you with the professional and helpful service you deserve. It's great to know we met your expectations, and we're delighted to have left a positive impression for your future moving needs. Receiving a partial refund demonstrates our commitment to ensure customer satisfaction even during cancellations. Your enthusiasm about choosing NewStart Relocation for future services is valuable to us, and we look forward to assisting you again. Thanks for choosing us and highlighting your great experience!

Thank you for your thoughtful review! We’re so happy to hear your move was stress-free and that our crew was punctual, friendly, and handled your items—especially delicate electronics—with care. Clear, upfront pricing is something we take pride in, so we’re glad that stood out to you. We truly appreciate you choosing New Start Relocation and wish you all the best in your new home!

Thank you for sharing your experience! We're delighted to hear that your move was handled with care and professionalism, ensuring a smooth journey to your new home. It warms our hearts to know that our team's patience and organization made a positive impact. We appreciate your trust and look forward to being your go-to choice for any future moving needs. Thank you for choosing us!

Thank you for sharing such an outstanding review! We are thrilled to hear that you received such exceptional service from our team. It's great to know that the clean, reliable workforce, and straightforward billing enhanced your experience with us. We strive to give each customer a moving experience without any hiccups, and knowing that you want to use us again is the highest compliment we could receive. We look forward to assisting you in the future when needed. Thank you for choosing us!

Thank you for sharing your experience! We’re glad our team could turn what you expected to be a stressful move into an easier one. Courtesy, efficiency, and extra care with fragile items are all things we take seriously, so we’re happy to hear everything arrived on time and in perfect condition. We truly appreciate you choosing New Start Relocation!

Thank you so much for sharing your positive experience with us! We're delighted to hear that the booking process was seamless and that our team met your expectations by arriving on time and delivering everything as packed. It’s wonderful to know that our team took care of additional items and that you found our pricing honest and consistent. Your high recommendation is greatly appreciated. If you ever require our services again or if there's anything else we can assist you with, feel free to let us know. Thank you for choosing us!

Thank you for sharing your experience! We’re glad our team could turn what you expected to be a stressful move into an easier one. Courtesy, efficiency, and extra care with fragile items are all things we take seriously, so we’re happy to hear everything arrived on time and in perfect condition. We truly appreciate you choosing New Start Relocation!

Thank you for your wonderful review! We’re thrilled to hear that your first long-distance moving experience went so smoothly and exceeded your expectations. From the initial call to final delivery, our goal is professionalism, reliability, and care—so it’s great to know everything arrived intact and even ahead of schedule. We truly appreciate you choosing New Start Relocation and wish you all the best in your new home!

Thank you for sharing your experience with New Start! We’re delighted to hear that our team executed your move with such professionalism. It's wonderful to know that the estimate was accurate and that you were happy with our attention to detail, ensuring your items were thoroughly wrapped and cared for. The extra time to help position heavier pieces where you wanted them further demonstrates our commitment to customer satisfaction. Your positive feedback fuels our dedication to delivering great service. If you come across any future moving needs, don’t hesitate to reach out. We’d be more than happy to help again.벤트

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that our moving team provided such friendly and skilled service during your move. It's particularly gratifying to know they ensured everything was handled professionally with double-checks and attention to detail, leaving you with undamaged belongings. Your praise means a lot to us, and we’re delighted that the service exceeded your expectations. We truly appreciate your feedback and would be happy to assist you again if needed in the future. Thanks again for choosing us!

Thank you for sharing your experience with our services. We appreciate your understanding and patience regarding the mix-up with your boxes. It's gratifying to hear that our staff handled the situation politely, taking full responsibility for the delay. Handling furniture with care is a priority for us, and we're glad everything else went smoothly during your move. We value your feedback and will use it to enhance our service quality. If there's anything more we can assist you with in the future, please do not hesitate to reach out.

Thank you for your positive feedback! We're delighted to hear that our team provided swift and courteous service during the packing and loading processes. Your understanding of the delivery delay due to weather showcases our commitment to clear communication, and we're pleased to hear that everything arrived safely as expected. Your satisfaction is of the utmost importance to us. We truly appreciate your understanding during the schedule adjustment. Should you need our services in the future, we’re here to help.

Thank you for sharing your positive experience! We're delighted that the team's careful packing exceeded your expectations, and it's wonderful to hear that your treasured items arrived safely. We're pleased our communication met your needs, and the move stayed within your budget. Your satisfaction with both the process and outcome reinforces our commitment to outstanding service. If you need assistance in the future, please don't hesitate to reach out!

Thank you for taking the time to share your feedback! We’re glad to hear that, despite a few initial miscommunications, our team was able to resolve everything promptly and guide you through each step of the process. We’re especially happy to know that Daniel’s follow-up and support helped turn things around and led to a positive outcome.

We truly appreciate your patience and the opportunity to make things right. Thank you for choosing New Start Relocation, and we wish you all the best moving forward!

Thank you for your kind words! It’s wonderful to hear that you found our team friendly and hardworking, and that your belongings arrived in good condition. We apologize for the delay in our arrival; punctuality is important to us, and we will certainly work to improve on that aspect. We appreciate your understanding, and thank you for choosing us to assist with your move.

Thank you for sharing your impressive experience with our company! We’re delighted to hear that our team's professionalism and careful handling provided you with peace of mind during your move. It's wonderful to know we lived up to our estimate and delivery time, reassuring through the attentive care we gave your possessions. Your experience plays a vital role in refining our commitment to excellence, and we truly appreciate your positive feedback. If you're ever in need in the future, we're ready and happy to assist again. Thank you for trusting us with your move!

Thank you for sharing your positive experience with us. We're delighted to hear that our crew's efficiency and expertise made your move seamless, ensuring that nothing was damaged during the process. We understand the importance of clear communication and apologize for any ambiguity regarding your delivery timeline. This feedback is invaluable to help us enhance our service. We're pleased to know the pricing met your expectations, and we appreciate you bringing this to our attention. Thank you for choosing us!

Thank you for taking the time to share your feedback. We’re glad to hear the packing and moving crews performed well and that your belongings were handled professionally.

We understand your frustration regarding changes to the space requirements, scheduling, and additional charges. Long-distance moves involve multiple factors—final space, inventory, and access requirements—that can change once items are assessed in person. That said, we agree that these details should be communicated clearly and early in the process so customers can plan accordingly.

We also apologize for any confusion around delivery timing and stair charges. These charges are based on actual access requirements and are typically included in the estimate when noted during the survey process. We’re sorry that this was not made clear in your case.

We appreciate your feedback and will use it to improve how we communicate expectations and cost changes before moving day. Thank you again for sharing your experience.

Thank you so much for sharing your lovely experience with New Start! We’re delighted to hear how our team made your significant move smooth and hassle-free. Packaging with care and delivering ahead of schedule are top priorities for us, and it's fantastic to know that we've delivered on those promises. Our goal is to make everything seamless, and hearing that everything arrived exactly as you left it reinforces our commitment to quality service. We truly appreciate your intention to choose us again in the future, and we look forward to serving you with more exceptional moving experiences. Thanks for trusting us with your move!

Thank you for sharing your experience! We understand that delays can be stressful, so we’re glad our team was able to assist and make the cancellation and refund process as smooth and stress-free as possible. Your comfort and confidence in our service mean a great deal to us.

We truly appreciate your kind words and look forward to assisting you again in the future. Thank you for choosing New Start Relocation!

Thank you for taking the time to share your experience. We’re glad to hear our pricing felt fair and that our team delivered efficient, professional service from start to finish. Being on time, working efficiently, and meeting our delivery window are things we take seriously, so it’s great to know that came through. We truly appreciate your business and would be happy to help again in the future.

Thank you for taking the time to share your valuable experience with New Start. We’re delighted to know that our organized and systematic approach resonated so well with you, ensuring a seamless and stress-free move. We understand that choosing a mover involves various factors, and it is truly rewarding to hear that our professionalism made a meaningful difference despite other considerations. Should you need our assistance again in the future, we'll remain ready to deliver the same high standard of service. Thank you for choosing and trusting us with your move!

Thank you for sharing your experience with us. We’re glad we could help make your long-distance move easier and that you found our pricing fair and our team courteous and experienced. We also appreciate your feedback regarding the pickup window — we understand how valuable your time is, and we’re always working to improve scheduling accuracy. Thank you again for choosing us, and we’d be happy to assist you in the future.

Thank you for the thoughtful review. We’re happy to hear that communication during transit was clear and that our team was responsive throughout your move. We appreciate you noting the minor box damage and are glad everything inside arrived safely. It’s also great to know the early delivery worked in your favor. Thank you for choosing us and for recognizing the value we aim to provide. We’d be glad to assist you again in the future.

Thank you for sharing your delightful experience with Ivan and New Start Relocation. We're thrilled to hear that the entire process was smooth and stress-free, while outstanding customer service and professionalism made a significant impact on your move. We're proud to have team members like Ivan who add a personable touch and consistency in detail. Your high recommendation is incredibly valued, and it's a testament to our commitment to exceptional service. If you're ever in need of assistance in the future, we'll be here to help! Thanks for choosing New Start Relocation.

Thank you for taking the time to share your experience. We’re sorry to hear that your move did not meet expectations and that the process felt frustrating.

New Start Relocation is a licensed moving coordinator (broker). All pricing provided during the booking process is disclosed as an estimate, based on the inventory information available at the time. Final charges are determined by the assigned motor carrier at pickup based on the actual shipment size, space used, and services required. If items are added, removed, or measured differently at pickup, pricing may adjust accordingly.

Regarding delivery timing, interstate moves operate within estimated delivery windows, not guaranteed dates, and are subject to carrier routing, distance, and scheduling. We regret if this was not communicated as clearly as it should have been and understand how unexpected delays can be disruptive.

We also take concerns about professionalism and communication seriously. While the motor carrier is responsible for the physical move and delivery, feedback like yours is reviewed internally to help improve transparency and expectation-setting throughout the booking process.

If you would like your account reviewed further, we encourage you to contact our customer service management team directly.

New Start Relocation

Thank you for taking the time to share your experience. We sincerely regret the frustration and inconvenience you have described and understand how stressful it is to be without your belongings.

New Start Relocation is a licensed moving coordinator (broker). While we assist with booking, estimates, and coordination, the physical pickup, transportation, storage, and delivery of household goods are performed by the assigned, licensed motor carrier. We regret if this distinction and the possibility of storage or multiple handling stages were not clearly understood at the outset.

Regarding pickup timing, arrival windows are provided as estimates based on carrier routing and availability. We regret that the repeated changes to the pickup schedule caused additional expense and inconvenience and understand how disruptive that can be.

All pricing is disclosed as an estimate based on the inventory information available at the time of booking. If items are added, removed, or reclassified at pickup, the carrier may assess revised charges. Payment methods accepted at pickup and delivery are determined by the motor carrier, and we regret any confusion surrounding this process.

We are also concerned to hear about the delay in delivery and the payment processing issue you described. Interstate deliveries operate within estimated delivery windows governed by federal regulations, and our team continues to follow up with the carrier to obtain updated delivery information. Customers with unresolved payment or delivery holds are encouraged to contact our customer service management team directly so the account can be reviewed and escalated appropriately.

We understand your frustration and appreciate you bringing these concerns to our attention. Our goal is to assist with communication and resolution wherever possible.

New Start Relocation

Thank you for sharing your concerns. We understand how upsetting it can be when the experience at pickup does not match what you expected.

New Start Relocation is a licensed moving coordinator (broker). The physical pickup and transportation of household goods are performed by the assigned, licensed motor carrier. All pricing provided during booking is disclosed as an estimate, based on the inventory information available at the time of reservation. If the carrier determines at pickup that the actual shipment volume or required services exceed what was originally estimated, they may present revised charges for acknowledgment prior to loading.

We regret that the additional charges presented at pickup caused frustration and that you felt unsupported during that time. Communication is important, and we understand your concern regarding difficulty reaching the original representative.

Our team encourages any customer with billing or inventory disputes to contact customer service management directly so the account documentation and carrier paperwork can be reviewed in detail.

New Start Relocation

Thank you so much for your kind words and for sharing your experience! We’re thrilled to hear that your move felt smooth, organized, and—most importantly—easy. Knowing that this was your best moving experience after many moves truly means a lot to us.

We’re especially glad to hear that Steven provided exceptional support throughout the process. His professionalism, responsiveness, and genuine care are exactly what we strive for. Thank you for your recommendation and for choosing New Start Relocation—we wish you all the best in your new home!

Thank you for sharing your fantastic experience! We’re thrilled to hear that Steven exceeded your expectations by not only organizing your moving schedule effectively but ensuring every detail was impeccably managed, right down to the communication with the moving team. It’s wonderful to know that everything arrived on time and in perfect condition, all delivered by friendly and helpful staff. Your high recommendation is incredibly appreciated and underscores the value we strive to provide. Should you require moving assistance in the future, we’d be delighted to help once again. Thank you for choosing us!

Thank you for sharing your outstanding experience! We're delighted to hear that Steven's professionalism, knowledge, and patience exceeded your expectations, making your move smooth and enjoyable. Your high recommendation of both our company and Steven is greatly valued, and it reinforces our commitment to delivering exceptional service. We appreciate your kind words, and if you or your loved ones ever have any moving needs in the future, please feel free to reach out. Thank you for choosing us!

Thank you for the great review! We’re so happy to hear that Steven made the process easy and kept everything running smoothly from start to finish. Clear communication, staying on schedule, and ensuring a seamless experience are exactly what we aim for. We truly appreciate your recommendation and thank you for choosing New Start Relocation!

Thank you so much for sharing your positive experience with New Start Relocation! We’re delighted to hear that our team was able to make your cross-country move stress-free and efficient. The fact that we managed to meet your expectations with our professionalism and care means a lot to us. We're thrilled to have earned your high recommendation and are always here to assist with future moves. Thank you for choosing New Start Relocation!

Thank you for taking the time to provide such a detailed account of your move. We are sorry to hear that your experience did not meet expectations, particularly regarding the carrier’s handling, packing quality, and the concerns you described at delivery.

New Start Relocation is a licensed moving coordinator (broker). While we assist with estimates, scheduling, and coordination, the physical packing, loading, transportation, and delivery of household goods are performed by the assigned, licensed motor carrier. The carrier is responsible for on-site assessments, staffing, equipment needs, and the condition of items while in their custody.

All pricing provided prior to pickup is disclosed as an estimate, based on the inventory information available at the time of booking. If the carrier determines at pickup that the actual shipment volume, services required, or delivery conditions differ from what was originally estimated—including multiple stops such as storage deliveries—revised charges may be presented for customer acknowledgment prior to proceeding.

We are also very concerned to hear about the damage to household items and the packing issues you described. Claims involving loss or damage must be submitted directly through the motor carrier’s claims process, as the carrier has custody of the shipment during handling and transport. Our customer service team remains available to assist with providing the appropriate carrier documentation and guidance on the next steps.

We regret that this experience caused frustration and understand the seriousness of your concerns. Feedback like yours is reviewed internally to improve communication, expectation-setting, and carrier accountability moving forward.

New Start Relocation

Thank you for taking the time to share your detailed feedback. We are sorry to hear that your interstate move was stressful and that you were left dissatisfied with the communication, billing clarity, and condition of items upon delivery.

New Start Relocation is a licensed moving coordinator (broker). While we assist with booking, estimates, and coordination, the physical pickup, transportation, storage, invoicing at pickup/delivery, and claims handling are performed by the assigned, licensed motor carrier. The carrier is responsible for inventory verification, accessorial charges, and the handling of household goods while in their custody.

All quotes provided prior to pickup are disclosed as estimates, based on the inventory and service details available at the time. If the carrier determines at pickup that additional services apply—such as bulky article handling, increased volume, multiple stops, or accessorial requirements—revised charges may be presented in accordance with the carrier’s tariff and contract terms. We regret that certain charges and invoice changes did not feel clearly explained or reviewed to your satisfaction.

Regarding damages, loss, or insurance reimbursement, these matters are handled through the motor carrier’s formal claims process, as the carrier maintains custody of the shipment during transport and delivery. We understand your frustration with the outcome of the claim and encourage customers to continue pursuing documentation through the appropriate carrier channels when disputes remain unresolved.

We also regret that you felt your inquiries were not acknowledged in a timely manner. Communication and transparency are important, and feedback like yours is taken seriously and reviewed internally to improve customer support and expectation-setting throughout the moving process.

If you would like your account reviewed further by management, we encourage you to contact our customer service department directly so the documentation, carrier invoices, and communication history can be evaluated in detail.

New Start Relocation

Thank you for sharing your concerns. We understand how frustrating a moving experience can be when expectations around timing, pricing, and communication are not met.

New Start Relocation is a licensed moving coordinator (broker). All quotes provided during booking are disclosed as estimates, based on the inventory information available at the time. Final shipment volume, pickup timing, and delivery scheduling are determined by the assigned, licensed motor carrier based on actual conditions at pickup and routing logistics. Arrival windows are estimates and may change due to traffic, prior jobs, or equipment availability.

Regarding delivery timing, interstate moves operate within estimated delivery windows governed by federal regulations, and exact delivery dates cannot be guaranteed in advance. We regret if this process was not clearly understood.

New Start Relocation does not offer compensation in exchange for suppressing customer feedback or reviews. Any courtesy adjustments offered by customer service are intended to address service concerns and are never contingent upon review activity. We take allegations of this nature seriously and encourage customers to contact management directly so concerns can be reviewed appropriately.

We appreciate you bringing your feedback forward, as it is used to improve communication and expectation-setting throughout the moving process.

New Start Relocation

Thank you for sharing your feedback. We are sorry to hear that your experience did not meet expectations and that you felt disappointed with the communication throughout your move.

New Start Relocation is a licensed moving coordinator (broker). All pricing provided during booking is disclosed as an estimate, based on the inventory and service details available at the time. Final charges are determined by the assigned motor carrier at pickup based on the actual shipment size, required services, and conditions encountered. We regret that the final cost differed significantly from what you anticipated.

We also take concerns regarding professionalism and customer support seriously. Our goal is always to provide clear information and responsive assistance, and we regret that you felt your concerns were not addressed appropriately.

Regarding payment information, New Start Relocation follows industry-standard payment processing practices and does not store full credit card details outside of secure, compliant systems. If you have specific concerns about billing or account handling, we encourage you to contact our customer service management team directly so your file can be reviewed.

We appreciate you bringing these concerns to our attention, as feedback like yours is reviewed internally to improve transparency and customer experience.

New Start Relocation

Thank you for sharing your heartfelt experience with us! We are incredibly honored to have been there to support you during your move, and it's wonderful to hear that Hugo, Gary, Daniel, and Chelsey went above and beyond to offer assistance. We pride ourselves on having a team that exemplifies kindness, professionalism, and dedication to our customers' needs. Your high recommendation truly warms our hearts and validates the efforts of our hardworking employees. Huge thanks for also highlighting Hugo's exceptional support. We deeply appreciate your trust in us and would be delighted to assist you again whenever the need arises. Thank you for choosing us!

We understand your frustration and apologize for any inconvenience you’ve experienced. However, it’s important to clarify that the initial details required for your pickup were not provided to us at the time of booking. Once we were made aware of the specific parameters that affected your pickup, we acted promptly by canceling the move and issuing a full refund. That refund was processed on June 4th, immediately upon recognizing the logistical issue. We respectfully believe that a 1-star review may not accurately reflect the service you received. Once your move was canceled, you still had several weeks to make alternative arrangements, and we issued a full refund promptly. We did our best to address the situation fairly and in good faith.

Thank you for sharing your experience. We understand how stressful and upsetting it is to be without your belongings and to feel uncertain about delivery timing, and we regret that this process has been so frustrating for you.

New Start Relocation is a licensed moving coordinator (broker). Our role is to assist with estimates and coordination, while the physical pickup, transportation, storage, and delivery of household goods are performed by the assigned, licensed motor carrier. Final shipment volume, equipment availability, and delivery scheduling are determined by the carrier based on actual conditions at pickup and routing logistics.

All pricing provided during booking is disclosed as an estimate, based on the inventory information available at that time. If the carrier determines at pickup that the actual shipment size or services required exceed the original estimate, revised charges may be presented prior to loading. We regret that these changes occurred so close to your move date and understand how difficult that can be.

Regarding delivery, interstate moves operate within federally regulated delivery windows, which begin from the customer’s First Available Delivery Date. While carriers have up to that timeframe to complete delivery, we understand how disruptive it is to wait without clear updates. Our team continues to request status information from the carrier and encourages customers to contact our customer service management team directly so we can assist with obtaining the most current delivery details available.

We appreciate you bringing these concerns forward. Feedback like yours is taken seriously and reviewed internally to improve communication and expectation-setting for future customers.

New Start Relocation

Thank you for your feedback! We’re glad to hear that Michael took the time to listen to your needs and thoroughly explain every aspect of your move—from the estimate and contract details to pickup and delivery timing, insurance options, packing services, and checklists. Clear communication and transparency are very important to us, and we’re happy that Michael was able to guide you through the process. We truly appreciate you choosing New Start Relocation!

Thank you for sharing your experience. We are truly sorry to hear how stressful and disruptive this situation has been for you and your family, especially given your work schedule and the hardship of being without essential belongings.

New Start Relocation is a licensed moving coordinator (broker). While we assist with booking and coordination, the physical pickup, transportation, and delivery of household goods are performed by the assigned, licensed motor carrier. Delivery timeframes discussed during booking are estimates, and interstate moves operate within delivery windows governed by carrier routing, consolidation, and federal regulations. We regret that the timing has taken longer than you expected.

All pricing provided prior to pickup is disclosed as an estimate based on the inventory information available at the time of reservation. If the carrier determines at pickup that the actual shipment size or required services differ from the original estimate, revised charges may be presented before loading proceeds.

We also regret to hear that you have had difficulty obtaining timely updates. Communication is extremely important, and we encourage you to contact our customer service management team directly so your account can be reviewed and the most current delivery status can be requested from the carrier as quickly as possible.

We understand your urgency in wanting this resolved and appreciate you bringing these concerns to our attention.

New Start Relocation

Thank you for sharing your experience. We are sorry to hear how stressful and frustrating this move has been, and we understand the impact that prolonged delays and lack of communication can have—especially when relocating to a new city without essential belongings.

New Start Relocation is a licensed moving coordinator (broker). Our role is to assist with booking, estimates, and coordination, while the physical pickup, transportation, storage, and delivery of household goods are performed by the assigned, licensed motor carrier, in this case Stanford Van Lines. The carrier is responsible for transit scheduling, handling of the shipment, and delivery updates once the items are in their custody.

All delivery timelines discussed during booking are estimated, not guaranteed, and interstate moves are completed within delivery windows governed by federal regulations, carrier routing, and consolidation. We regret that your delivery extended far beyond what you were led to expect and understand how disruptive that was.

Regarding pricing, all quotes provided prior to pickup are disclosed as estimates based on the inventory information available at the time. If the carrier determines at pickup that the actual shipment size or required services differ from the original estimate, revised charges may be presented in accordance with the contract and carrier tariff. We regret that the billing changes caused additional frustration.

We take concerns about communication seriously and regret that you felt unsupported after pickup. Customers with unresolved delivery or billing issues are encouraged to contact our customer service management team directly so the account, carrier documentation, and delivery status can be reviewed in detail and escalated appropriately.

New Start Relocation

Thank you for taking the time to share your experience with us! We're delighted to hear that Anthony and the team delivered timely, attentive, and hassle-free service during your move. It's gratifying to know they prioritized the safe packing and delivery of your belongings while thoughtfully placing them in just the right spots. Your positive feedback is truly appreciated, and we are always here to help with any future needs. Thanks again for choosing First Class Moving Services!

Thank you for taking the time to share your experience with New Start Relocation! We’re thrilled to hear that Arsen and our team made such a positive impact on your moving process. It's wonderful to learn that their professionalism, quick service, and careful handling of your furniture and appliances contributed to your satisfaction. Your recommendation holds immense value to us, and we’re grateful for your confidence in our services. Should you require assistance in the future, we’re here to help. Thanks again for choosing New Start Relocation!

Thank you for sharing your experience, and we’re truly sorry for the frustration and inconvenience you encountered. The issues you described—changing pricing, having to leave items behind, last-minute delivery time changes, and damage to boxes and furniture—are not the level of service we strive to provide.

We also apologize for the lack of follow-up after delivery and for any concerns you had with the delivery crew. While we’re glad only two items were broken, we understand that the overall experience should have been far better.

We appreciate your feedback and will review our processes to improve communication, scheduling, and quality control. If you’d like to discuss this further, please contact our support team so we can address your concerns directly.

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet expectations and that communication and timing caused frustration.

New Start Relocation is a licensed moving coordinator (broker). While we assist with booking and coordination, the physical pickup, transportation, and delivery of household goods are performed by the assigned, licensed motor carrier. Delivery dates discussed during booking are estimated, and interstate moves operate within delivery windows based on carrier routing and scheduling. We regret that your delivery arrived later than anticipated.

All pricing provided prior to pickup is disclosed as an estimate based on the inventory information available at the time. If the carrier determines that additional services or space are required at pickup, revised charges may be applied in accordance with the contract and carrier tariff.

We also regret that you felt communication after booking was lacking. Feedback like yours is taken seriously and reviewed internally to help improve responsiveness and expectation-setting.

If you would like your account reviewed further, we encourage you to contact our customer service management team directly.

New Start Relocation

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience was frustrating and did not meet expectations.

New Start Relocation is a licensed moving coordinator (broker). All pricing discussed during booking is disclosed as an estimate, based on the inventory information available at the time. Final charges and delivery scheduling are determined by the assigned, licensed motor carrier based on the actual shipment size, services required, and routing logistics encountered at pickup.

Pickup times may occur outside of standard office hours depending on carrier scheduling, and we regret if this limited your ability to obtain immediate clarification. Delivery dates discussed during booking are estimated, not guaranteed, and interstate moves operate within delivery windows governed by federal regulations and carrier routing. We understand how difficult it is when delivery takes longer than anticipated.

We also regret that communication following pickup did not meet your expectations. Feedback like yours is taken seriously and reviewed internally to help improve responsiveness and transparency throughout the moving process.

If you would like your account reviewed further, we encourage you to contact our customer service management team directly so we can examine the documentation and assist with next steps.

New Start Relocation

New Start Relocation is a licensed moving coordinator (broker). While we assist with booking, estimates, and coordination, the physical pickup, transportation, and delivery of household goods are performed by the assigned, licensed motor carrier. Delivery timelines discussed during booking are estimates, and interstate moves are completed within delivery windows governed by federal regulations, carrier routing, and scheduling. We regret that the timing extended beyond what you expected.

All pricing provided prior to pickup is disclosed as an estimate, based on the inventory information available at the time. If the carrier determines at pickup that the actual shipment size or required services differ from what was originally estimated, revised charges may be presented before loading proceeds. We regret that the final cost differed significantly from your initial quote.

Regarding property damage and lack of follow-up, claims involving damage to residences or household goods must be submitted directly through the motor carrier’s claims process, as the carrier is responsible for handling and custody of the shipment. Our customer service team can assist by providing carrier contact information and guidance on next steps.

We understand how upsetting this situation has been and appreciate you bringing these concerns to our attention. Customers with unresolved delivery or claims questions are encouraged to contact our customer service management team directly so the account can be reviewed and escalated appropriately.

New Start Relocation

New Start Relocation Customer Support

Thank you for sharing your feedback. We understand how disappointing it can be when a moving experience does not meet expectations, and we appreciate the opportunity to respond.

New Start Relocation is a licensed moving coordinator, and while we work to provide accurate estimates and ongoing coordination, final charges are determined by the motor carrier based on the actual shipment size, services required, and conditions encountered at pickup and delivery. Any additional charges assessed along the way are carrier-imposed accessorial fees and are not retained by our company.

We regret that the communication during your move did not feel clear or consistent. Our goal is always to prepare customers as thoroughly as possible for the moving process, including potential variables that can affect final pricing, and we are sorry this was not your experience.

Customer satisfaction is important to us, and we welcome the opportunity to review your account in detail and address any outstanding concerns directly. We encourage you to reach out to our customer service team so we can further assist.

Thank you again for taking the time to provide your feedback.

New Start Relocation Customer Service Team

Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and we take these concerns very seriously.

New Start Relocation strives to provide clear communication, accurate estimates, and professional service throughout the moving process. We regret that your move did not meet those expectations.

We want to address a few important points:

Pricing and additional charges: Any additional fees should always be disclosed and agreed upon in writing prior to service. If you feel charges were added incorrectly, we would like the opportunity to review your account in full.

Crew conduct: We do not tolerate requests for “under the table” payments or unprofessional behavior of any kind. If this occurred, it is a serious violation of our standards and will be investigated immediately.

Delays and scheduling: Delivery windows can vary due to logistics and DOT regulations; however, we understand how frustrating changes and lack of communication can be, and we apologize for the inconvenience caused.

Damages: We are especially concerned to hear that items were delivered in damaged condition. Customer property should always be handled with care, and we would like to ensure the proper claims process is available to you.

with your job number so we can escalate this for immediate review.

New Start Relocation Customer Sup

New Start Relocation Customer Support

New Start Relocation Customer Support

New Start Relocation Customer Support

New Start Relocation Customer Support

New Start Relocation Customer Support

New Start Relocation Customer Support

New Start Relocation Customer Support

New Start Relocation Customer Support

Thank you for your kind review! We’re so happy to hear that Scott and our team provided a reliable, punctual, and professional experience from start to finish. Clear communication and careful handling of your belongings are always top priorities for us, so we’re glad everything arrived safely. It means a lot to know you felt you could count on us. Thank you for choosing New Start Relocation—we’d be happy to assist you again anytime!

New Start Relocation Customer Support

New Start Relocation Customer Support

New Start Relocation Customer Support

Thank you for sharing such a glowing review! We're thrilled to hear that your move was efficiently handled by our team, especially tackling the challenge of your third-floor apartment without an elevator. It's fantastic to know that the combination of our professional service and competitive pricing made your experience so satisfying. Your recommendation means the world to us. If you or your friends ever need assistance in the future, we're excited and ready to help. Thank you for choosing our services!

New Start Relocation Customer Support

New Start Relocation Customer Support

Thank you so much for sharing your excellent experience with us! We're delighted to hear that your move was seamless and all your furniture and boxes were carefully managed as you had hoped. It's wonderful that our team communicated effectively with you in advance, ensuring everything was prepared just right. Your appreciation for their preparation with supplies like tape and extra caution for fragile items truly highlights their dedication. Wishing you all the best as you settle in, and if there's ever anything else you need, please don't hesitate to reach out. Thanks again for choosing us for your move!

Thank you, Hank, for sharing your fantastic experience with New Start Relocation! We are absolutely delighted to hear how pleased you are with Jon's efforts and the diligent work of our team during your move. Managing heavy antique furniture, large glass items, and a substantial pool table without issue is truly a testament to our team's dedication. It's great to know that everything arrived in pristine condition except for that small scratch, which we assure you remains an exception. Your high recommendation means a great deal to us. If you ever need assistance in the future, we would be thrilled to help. Thanks once again for choosing New Start!

Thank you for sharing your experience! We’re happy to hear that Max and Akyl took great care of your belongings and handled everything with such professionalism—from carefully wrapping furniture to securely packing your TVs. It’s wonderful to know they arrived on time, worked efficiently, and made a strong impression. We truly appreciate your feedback and look forward to assisting you with delivery. Thank you for choosing New Start Relocation!

New Start Relocation Customer Support

New Start Relocation Customer Support

New Start Relocation Customer Support

New Start Relocation Customer Support

New Start Relocation Customer Support

New Start Relocation Customer Support

Thank you for taking the time to share your wonderful experience! We are thrilled to hear that our team's punctuality, keen attention to detail, and expert handling contributed to making your move enjoyable. It's the little things, like understanding specific furniture care and managing personal items, that really matter, and we're so pleased to know our communication resonated with your needs throughout the process. Your praise means a lot to us, and we are delighted to have been part of your smooth moving experience. Should you require our services again in the future, we're here and happy to assist. Thanks for placing your trust in us!

Thank you for sharing your outstanding experience with New Start Relocation! We're delighted to hear how our team's professionalism, efficiency, and courtesy impressed you and turned a potentially stressful moving day into a hassle-free transition. Your acknowledgment of Jonathan's assistance and the care we took with your belongings resonates deeply with us. We're especially grateful for your high recommendation and trust. If you or anyone you know needs dependable movers, we'll be here to assist you with the same level of dedication. Thanks again for choosing New Start Relocation!

Thank you for taking the time to share such a detailed review! We’re thrilled to hear that your long-distance move from New Jersey to Florida went smoothly and that our team handled your 5-bedroom household—and especially your high-value items—with the care and professionalism you deserve. Knowing everything arrived in perfect condition truly means a lot to us.

A special thank you as well for recognizing Jon. His organization, responsiveness, and coordination are a big part of what helps make complex moves seamless, and we’re glad that stood out to you. We sincerely appreciate your recommendation and thank you for choosing New Start Relocation for your move. Wishing you all the best in Miami!

New Start Relocation Customer Support

New Start Relocation Customer Support

New Start Relocation Customer Support

New Start Relocation Customer Support

New Start Relocation Customer Support

New Start Relocation Customer Support

We’re sorry your experience was disappointing. New Start is a licensed broker and works with carrier partners. We regret the discrepancy between the estimate and final pricing and apologize for the confusion and stress. We are reviewing this situation internally to improve accuracy and communication.

New Start Relocation Customer Support

Thank you so much for sharing your positive experience with us! We’re thrilled to hear that Jonathan's professionalism, knowledge, and timely service made your move from Florida to Hackensack, NJ seamless. Having all your goods delivered in perfect condition is exactly what we strive for, and it's wonderful that your transition went smoothly without any issues. Your strong recommendation means a lot to us, and we’re here to assist with any future moving needs you may have. Thank you once again for choosing our service!

We’re sorry your experience was disappointing. New Start is a licensed broker and works with carrier partners. We regret the delay, damage, missing items, and communication issues you experienced. We take these concerns seriously and are reviewing the situation internally to improve our process and transparency.

Thank you for taking the time to share your overwhelmingly positive experience with NewStart Relocation! We are thrilled to hear that Nicholas and the team provided such outstanding service, demonstrating care and professionalism at every stage of your move. It's wonderful to know that not only were your valuable possessions well-protected, but also that the efficiency of our team managed to impress you. Your satisfaction and ease throughout the moving process are truly important to us, and it’s gratifying to see our efforts reflected in your feedback. If you ever need our services again, we’d be delighted to assist. Thank you for choosing NewStart Relocation!

We’re sorry your experience was disappointing. New Start is a licensed broker and works with carrier partners. Estimates are based on the information provided at booking, and final charges can change if the shipment size or services differ from what was documented. We apologize for the confusion and lack of clear communication, and we are reviewing this internally to improve our process.

Thank you for taking the time to share your positive experience with New Start Relocation! We’re delighted to hear Jonathan made your first experience with a moving company smooth and effortless. Timeliness is crucial in a move, and it's great to know we could deliver within your preferred time frame. We’re honored to be your go-to moving company and look forward to assisting you with any future relocation needs. Thanks for choosing us!

Thank you for those amazing words about your recent moving experience with us. We're delighted that everything went so smoothly from Nashville to Chicago and that our team provided a seamless service. It's great to hear they were professional, clean, and that nothing was damaged along the way. Your recommendation to your in-laws is highly appreciated, and we'd be more than happy to cater to their moving needs to Florida. We look forward to having the opportunity to assist you again in the future!

We’re sorry your experience was disappointing. We take payment authorization concerns seriously and apologize if the process was not clearly communicated. We are reviewing our payment procedures to ensure better transparency and customer communication in the future.

Thank you for sharing your feedback. We’re sorry to hear that your move experience did not meet expectations and that the pricing change caused frustration.

Estimates are based on the information available at the time of booking, and final charges can change if the actual shipment differs from what was documented. We apologize if this was not clearly explained or if you felt the final price was not accurately communicated.

We also understand your concern regarding the deposit. Deposits are applied toward the final cost as outlined in the agreement. We are reviewing this situation internally to ensure better communication and clarity in our quoting process.

Thank you for sharing your feedback. We sincerely apologize for the frustration and stress you experienced during your move. We understand how important accurate estimates and reliable delivery timelines are, and we’re sorry that your experience did not meet those expectations.

We take concerns about pricing transparency, communication, and scheduling very seriously. Your feedback helps us improve our processes and partner coordination moving forward.

We’re sorry that you felt unsupported by our customer service team. That is not the experience we aim to provide.

Thank you for taking the time to share your experience. We’re glad to hear our team arrived on time, worked efficiently, and handled your 4th-floor walk-up smoothly and professionally. We truly appreciate your recognition of their effort and our pricing. We also apologize for the one-day delay in delivery and appreciate your understanding. Thank you for choosing us, and we’re happy to know your overall experience was a positive one.

We sincerely apologize for the distress and inconvenience you faced. This is not the experience we strive to provide, and we're eager to make things right. Breaking your furniture, failing to deliver all items and not completing assembly is undoubtedly frustrating. We'd like to review your experience in detail to find a suitable resolution and prevent such issues in the future. Please reach out to our customer service team so we can assist you directly. Thank you for bringing this to our attention, and we hope to regain your trust.

Thank you for sharing your positive experience with New Start Relocation! We're delighted to hear that our team not only took care of your furniture with the utmost care but also eased any previous moving stresses. It's wonderful to know that we delivered earlier than expected, making the process even smoother for you. We appreciate your commendation on our booking and communication process. It truly means a lot to us, and your satisfaction reaffirms our commitment to providing exceptional service. Should you need assistance with any future moves, we'll be here to help. Thank you for choosing New Start Relocation!

We’re truly sorry to hear about the experience you and your family had. Moving a loved one—especially under stressful circumstances—is difficult enough, and we understand how upsetting it must have been to feel misled and unsupported throughout the process.

We take concerns about pricing transparency, communication, and handling of belongings very seriously. We strive to provide clear estimates and accurate timelines, and we regret that your experience fell short of that standard.

Regarding your questions about insurance and payment requirements: these are outlined in our contract, and we understand that it can be overwhelming to navigate those details during a move. We also recognize that this doesn’t change how frustrating the situation was for you.

We appreciate you taking the time to share your feedback. Your experience helps us identify where we need to improve, and we’re sorry we didn’t meet your expectations.

Thank you for your kind feedback! We’re happy to hear the team was friendly, attentive, and handled your belongings with great care. Making your move easier and providing a positive experience is always our goal. We truly appreciate you choosing New Start Relocation—thank you again!

Thank you for taking the time to share your experience. We sincerely apologize for the frustration and stress this move caused you and your family.

Your feedback highlights several areas where we clearly failed to meet the standard of service we strive to provide—especially regarding communication, accurate pricing, and reliable scheduling. We understand how critical these elements are during a military relocation, and we regret that you were placed in a position where you felt unsupported and forced to make difficult decisions on short notice.

We also recognize the importance of proper base access coordination, adequate staffing, and clear expectations around logistics and delivery. It is unacceptable that you were left without the promised packers, experienced delays, and had to manage significant last-minute changes on your own.

While we cannot undo what happened, we take your concerns seriously and will use your feedback to improve our internal processes and training. We are committed to ensuring that future customers do not experience the same issues.

Thank you again for your honest review. We sincerely apologize for the inconvenience and stress you endured.

Thank you for sharing your experience, and we’re truly sorry that your move did not meet expectations. What you described — unprofessional behavior, staffing and equipment issues, unexpected price increases, and damaged or missing items — is not the level of service we aim to provide.

We understand how stressful a move can be, and we regret that you felt let down and unsupported during the process. While we work with a network of moving providers, we remain responsible for ensuring that each move is handled professionally and transparently, and we clearly fell short in this case.

Your feedback has been shared with our operations team for review so we can address the concerns you raised and improve our screening and quality control processes.

We sincerely apologize for the inconvenience and frustration this caused, and we appreciate you taking the time to leave this feedback.

Thank you for taking the time to share your positive experience with us! We're delighted to hear that our team was friendly, helpful, and efficient throughout your move. It's great to know that we were able to resolve your billing concerns smoothly and to your satisfaction. Protecting your belongings is a top priority, and we're pleased we were able to waterproof your items successfully. Your happiness is very important to us, and we truly value your kind words and recommendation. If there's anything else we can assist with in the future, please don't hesitate to get in touch. Thank you for choosing us!

Thank you so much for the kind words! We’re thrilled to hear that your move was stress-free and that everything arrived on time and in flawless condition. Our team works hard to make the process smooth and easy, so it truly means a lot to hear this. We appreciate your trust in us and would be happy to help again anytime.

hank you for sharing your feedback. We sincerely apologize for the frustration and stress this situation has caused. We understand how important it is for customers to receive clear communication, accurate pricing, and timely delivery — especially when working with a broker.

We take concerns about contract terms, delivery timelines, and unexpected price changes very seriously. At this time, we are unable to locate an account matching the details provided. If you would like to share your booking information (name, phone number, and move date), we will review your case immediately and address your concerns.

Thank you for bringing this to our attention.