New Start Relocation Reviews

Thank you for sharing your positive experience with New Start Relocation! We're delighted to hear that our crew met your expectations by providing a stress-free and smooth local move. Knowing that they arrived on time, handled everything with care, and offered an accurate quote brings us great joy. We're glad the team's effectiveness and kindness enhanced your moving day, leaving you feeling satisfied with our service and pricing. We appreciate your recommendation and are committed to delivering exemplary service consistently. Should you need assistance again in the future, we’re here to help!

Thank you for sharing your positive experience with New Start Renovation! We're thrilled to hear that our team's professionalism and reliability made the entire process smooth and stress-free for you. It's wonderful to know that we could help, making your renovation journey as easy as possible. Trust and satisfaction are our highest priorities, and your feedback reaffirms that we're sharing these values successfully. We look forward to the opportunity of serving you again in the future and are grateful for your kind words.

Thank you for taking the time to share your experience with New Start Relocation! We’re delighted to hear that communication and professionalism stood out during your move from Phoenix to San Antonio. It’s fantastic that our team met your expectations, arriving on time and maintained their commitments throughout the process. We're especially pleased to know you appreciated the real-time tracking feature—we aim to make your move as smooth as possible. Recognizing team members like Oscar and Scott truly makes a difference; they’ll be thrilled to hear your kind words. If you need assistance in the future, please feel free to reach out. Safe travels and enjoy your new home!

I cannot locate your file under the name Tracey Hadde3n. Can you please provide me with a job reference number.

Thank you for sharing your uplifting experience with us! We're thrilled to know that you found our service understanding and prompt, especially in adjusting to your unique situation and swiftly returning your deposit. Providing our clients under challenging circumstances with grace and support is central to our service goals. It’s wonderful to hear we could bring you peace of mind during what was initially a difficult transition. Your recommendation means the world to us, and we deeply appreciate your confidence in our company. If there’s ever anything more you need, we're here to assist!

Thank you for sharing your fantastic experience with New Start Relocation! We’re delighted to hear that the entire process was seamless and that we could meet your moving deadline so effortlessly. Knowing that you'd not only choose us again but also recommend us to family and friends is tremendously rewarding. We genuinely appreciate your support and look forward to assisting with any future moves. If there's anything more we can do for you, please reach out!

Thank you for taking the time to share your positive experience with New Start Relocation! We're delighted to hear that our team's professionalism and expertise made your move seamless and that important details like safeguarding your valuables were well-handled, all within an affordable budget. Knowing that you're pleased with our service and plan to rely on us again truly encourages our team to keep exceeding expectations. We look forward to the opportunity to assist you again in your future relocation needs!

Thank you for sharing your experience with us! We're delighted to hear that your relocation was seamless and stress-free, especially with kids in tow. It’s wonderful to know that our service met your expectations and provided you with the peace of mind needed during what can be a challenging time. Your intention to seek our service again reinforces our dedication to ensuring smooth relocations for families and individuals alike. We look forward to assisting you in the future and appreciate your kind words and continued trust in our company.

Thank you for sharing your fantastic experience with New Start Relocation! We're delighted to hear that our team exceeded your expectations, providing courteous and professional service throughout your move. Ensuring a smooth and hassle-free move for you is exactly what we strive for, and it's rewarding to know we succeeded in making your moving experience stress-free. Your recommendation is the highest compliment we can receive, and we truly appreciate your trust in us. If you need assistance in the future, we’d be more than happy to help you again.

Thank you for sharing your wonderful experience with New Start Relocation! We are thrilled to hear that Hugo and Matt provided you with such professional and thorough services, ensuring your move was smooth and your belongings were carefully handled in your new home. Your kind words inspire our team to maintain this high level of care and dedication. We appreciate your trust in us, and your acknowledgment assures us that we're achieving our goal of delivering exceptional relocation experiences. Thank you for choosing New Start Relocation for your journey, and we look forward to serving you again in the future!

Thank you for sharing your wonderful experience with our team at New Start Relocation. It brings us immense joy to know that we could make your move seamless and stress-free as you settled into your first home. Hearing how our skilled crew’s great chemistry and professional approach made the loading and unloading quick and efficient is incredibly satisfying. We strive to provide the highest level of care and service, and your positive feedback reassures us of our commitment. We’re here to help if you need assistance in the future and appreciate your trust and support in choosing New Start Relocation.

Thank you for sharing your positive experience with New Start Relocation! We’re thrilled to hear that Hugo and the team were able to assist you seamlessly with your move, even on such short notice. It's wonderful to know they arrived on time and made sure everything was handled with professionalism and care. We strive to ensure our customers experience minimal stress and a personable service. Your kind words mean a lot to us, and we’re pleased that we could exceed your expectations with our friendly and efficient assistance. If there’s anything else we can help you with in the future, please don’t hesitate to reach out!

Thank you for taking the time to leave such a heartwarming review of New Start Relocation. We're thrilled to hear that our team's punctuality, professionalism, and diligence made for such a seamless experience, especially given the warm weather. We're glad that Madison was able to assist so effectively in scheduling and offering a convenient and efficient process, while the teacher discount made the move even more favorable. Your high recommendation signals we’re meeting the commitments promised, and your feedback truly inspires our team to keep delivering exceptional service. We look forward to being of assistance whenever needed and appreciate your recognizing and choosing us for your relocation.

Thank you for your kind words and feedback about New Start Relocation! We are delighted to hear that Angela was able to meet your moving needs and provide you with helpful service. Your intention to choose us again and recommend us to your family and friends truly means the world. We're grateful for your support and look forward to the opportunity to assist you with any future moves.

Thank you for your incredible review! We are thrilled to hear that Danny, Nick, and Matt provided such an efficient and professional moving experience. It's heartening to know that their dedication resulted in a seamless, damage-free transition of your valuable furniture in such a swift timeframe. Your high recommendation is deeply appreciated, and it’s wonderful that our team has consistently met your expectations throughout the years. We’re grateful for your trust and thrilled to have been part of your moving journey. If you ever need assistance again, please don't hesitate to reach out. Thank you for choosing New Start Relocation!

Thank you for taking the time to share such motivating and positive feedback about New Start Relocation. We're thrilled to hear that our team took prompt and reliable care when you needed immediate assistance. It's heartening to know our service, from professionalism to efficiency and personal interaction, made your move smooth and pleasant. Your kind words and loyalty are highly appreciated, and we look forward to working with you again for your next move. Thank you for choosing and recommending us!

Thank you so much for sharing your fantastic experience with us! We're delighted to hear that Erik, Abdul, Taylor, Fernando, and Karl made such a positive impact on your move. It's inspiring to learn how they tackled a challenging task with enthusiasm and exceptional teamwork. Erik’s dedication in going above and beyond, even staying in touch after your move, reflects the commitment we value in helping our clients. Your heartfelt recommendation truly means the world to us, and we'll be sure to pass on your spirit-lifting advice to Karl. Wishing you all the best in your new chapter; we'd be thrilled to assist you again in the future!

Thank you so much for this glowing review and for being a loyal customer! We are overjoyed to hear that Madison and the entire team at New Start Relocation continuously exceed your expectations with their punctuality and professionalism. Your high praise and kind words for our staff make all the hard work worthwhile. We'll be sure to pass along your heartfelt gratitude to everyone involved. It's our privilege to serve you, and we look forward to assisting with any future moves.

Thank you for sharing your fantastic experience with New Start Relocation! We’re thrilled to hear how smoothly Madison and Scott facilitated your move. It's wonderful to know they were helpful, respectful, and attentive to arranging items precisely as requested. Your high praise and recommendation genuinely mean the world to us. We are grateful for your trust and delighted that our team met your expectations. If there's anything we can do for you in the future, please don’t hesitate to reach out.

Thank you so much for sharing such a heartwarming review! We are delighted to hear that Joseph and the crew made a positive impact, showing extraordinary dedication and care in moving your mom's belongings. Our goal is to provide a seamless and respectful moving experience, and your kind words reinforce the team's commitment to excellence. Your recommendation is deeply appreciated, and it's incredibly rewarding for us to know that you were satisfied with the process. We're here for any future needs and are grateful for your trust in New Start Relocation.

Thank you so much for sharing your wonderful experience! We’re overjoyed to hear that Roger, Tino, and Efrain provided an exceptional moving experience, making your solo transition both smoother and easier. Your heartfelt words about their incredible assistance mean so much, and we're thrilled to have eased this part of your journey. We truly appreciate your high recommendation and look forward to the opportunity to assist you in the future. Thank you for choosing us and entrusting us with your move!

Thank you for such an enthusiastic review of New Start Relocation! We are delighted to know how Nick and Madison's care and efficiency made your relocation a success. Your high praise and recommendation are deeply appreciated, and it’s rewarding to hear how professional and reasonable our service was for your move. We aim to provide a seamless moving experience for all our customers, and your feedback sustains our commitment to excellence. Should you require assistance in the future, we’d be pleased to lend a helping hand once more. Thank you for choosing us for your moving needs!

Thank you so much for your delightful review! We're thrilled to hear that our team provided you with the best moving service you've ever experienced. It's wonderful to know that their professionalism, efficiency, and care for your belongings stood out during the move. We appreciate your understanding regarding the slight delay due to unforeseen circumstances, and we're glad it minimally affected your schedule. We value your high recommendation and look forward to the chance to assist you again in the future. Thank you for choosing New Start Relocation!

Thank you for your feedback. We would like to clarify a few important details regarding your move.

At the time of booking, the estimate provided is based entirely on the inventory and details supplied by the customer during the reservation process. The final price is determined at pickup by the licensed carrier based on the actual space used and services required, which is standard practice within the moving industry.

In this case, the carrier conducted a review of the shipment at the time of pickup and determined that additional space was required beyond the original reservation, which resulted in an adjustment to the total cost. These adjustments are outlined in the moving documents provided prior to the move.

Additionally, New Start Relocation made a good faith effort to address your concerns and offered a courtesy reimbursement, which is not required under the terms of the contract but was extended as a gesture of goodwill.

We always encourage customers to provide a complete and accurate inventory list during the estimate process to avoid any discrepancies at pickup. Our goal is to ensure transparency and a smooth relocation experience for all customers.

We appreciate your feedback and wish you the best in your new home.

Thank you so much for your heartwarming review! We're elated to hear that our team was friendly and took such great care of your mom’s furniture and belongings. Going above and beyond to ensure everything was safely moved into place, even tackling the challenge of upstairs spaces, is precisely the dedication we strive for. Your 100% recommendation is incredibly rewarding, and we're grateful to have been part of this important milestone. It's wonderful to receive your appreciation, and we look forward to the opportunity to exceed your expectations in the future. Thank you for choosing New Start Relocation!

Thank you for choosing New Star Relocation and for taking the time to share your experience. We're glad to hear your move from Massachusetts to Las Vegas went smoothly and that everything arrived safely. We'll be sure to pass your kind words along to our crew. Wishing you all the best in your new home! ⭐

Thank you for choosing New Star Relocation for your move from Texas to Florida! We’re thrilled to hear our team made the process smooth and professional. Your kind words mean a lot, and we appreciate your recommendation!

Thank you so much for your encouraging feedback! We are thrilled to hear that your experience with our moving company was exceptional and surpassed your expectations. Knowing that our team's honesty and dedication provided such a positive service is incredibly rewarding. We’re happy to deliver a safe and smooth process where none of your items were broken in transit. Your satisfaction means the world to us, and we couldn’t be happier to have had the opportunity to assist with your move. If you ever need our services again, please feel welcome to reach out. Thank you for choosing us!

Thank you for choosing New Star Relocation! We’re thrilled to hear that Danny and Madison made your room-to-room move smooth and stress-free, and that we could assist in making things easier for you. Your kind words mean a lot to our team, and we truly appreciate your recommendation. We look forward to helping you with any future moves!

Thank you for sharing your fantastic experience with New Start Relocation! We are thrilled to hear that our team's professionalism and clear communication made such a positive impression. It's wonderful to know that we could simplify your moving process and meet all your expectations. Your high praise and endorsement mean a lot to us, and we're delighted that we could support you so effectively in your transition. We hope to assist you in the future; thank you for choosing New Start Relocation!

Thank you for your kind words and for recognizing the hard work of Alex, Angela, Julius, and our entire team! Moving can indeed be challenging, so we're delighted to hear that our team has made the process smoother and more manageable for you. It's our goal to ensure every part of your move is handled with care and professionalism. We look forward to ensuring your complete satisfaction once your belongings arrive, and your recommendation truly means a lot to us. Should you need any further assistance, please don't hesitate to reach out. Thank you for choosing us for your move!

Thank you so much for your kind words and thoughtful review!

We truly appreciate you taking the time to share your experience. Transparency is very important to us, and we always make it a priority to go over every detail upfront so there are no surprises on moving day. We're glad we were able to stay within your original quote and accommodate those extra items for you!

Delivering next-day to another state was our pleasure — we always aim to go the extra mile for our customers.

Thank you again for your trust and recommendation. It means a lot to our team! We wish you all the best in your new place!

Thank you for taking the time to share your wonderful experience with New Start Relocation. We are delighted to hear that Hugo and Oscar made your move from Boynton Beach to Coral Springs smooth and stress-free. Their efficiency, professionalism, and care in handling your belongings are qualities we strive for in every job. We're thrilled that you appreciate their positive attitude and dedication during the move. Your high recommendation keeps us motivated, and we’re grateful for the opportunity to play a role in this important transition. We’re here to assist you whenever you're ready for the next stage in your moving journey. Thank you again for choosing New Start Relocation!

Thank you for your wonderful review! We are thrilled to hear that New Start Relocation made your move both professional and efficient. It’s great to know that the team managed to handle everything, including your living room and backyard, within such a short timeframe and that their friendly communication enhanced your experience. Your recommendation means a lot to us, and we're grateful for your kind words. We look forward to the opportunity to assist you with any future moves. Thank you for choosing New Start Relocation!

Thank you so much for taking the time to share your wonderful experience with Cam and our team. We're delighted to hear that their flexibility and positive attitude made your order changes smooth and hassle-free. It's fantastic to know that everything fit just as needed and that you appreciated the service. Your kind words and recommendation mean the world to us, and we're grateful for your trust. If you need assistance in the future, we'd be more than happy to help!

Dear Hank Gray,

Thank you for your email. We understand that moving can be a stressful experience, and we have carefully reviewed your account and the circumstances surrounding your shipment.

After reviewing the file, we would like to clarify the following:

The original estimate provided was based on the inventory and space reservation disclosed at the time of booking.

On the day of pickup, additional items and additional space requirements were presented beyond what was initially reserved. The additional charges discussed were related to the increased space reservation needed to accommodate the additional volume.

As a courtesy, a second truck did arrive and the carrier loaded an additional 200 cubic feet at no charge.

Regarding your concerns about professionalism, New Start Relocation takes these matters seriously. At no time is inappropriate language or unprofessional conduct tolerated. Our team is trained to communicate respectfully and professionally at all times, and we do not support the claim that any employee would curse at or threaten a customer.

In an effort to resolve your concerns amicably, New Start Relocation did extend a settlement offer in good faith. However, this offer was declined. At this time, we have made every reasonable effort to address the situation, and no further compensation or settlement will be offered.

If you wish to pursue a claim for any alleged physical damage, you may do so through the carrier’s formal claims process, as outlined in your contract and Bill of Lading.

Customer Care Department

Dear Margie Solis,

Thank you so much for taking the time to share your feedback. We truly appreciate your kind words.

We are glad to hear that Angela was able to assist you in a professional and timely manner and that your cancellation and refund were successfully resolved. Providing excellent customer service and ensuring our customers feel supported is always our priority.

We will be sure to share your message with Angela and recognize her for going above and beyond.

Thank you again for choosing New Start Relocation, and we wish you all the best moving forward.

New Start Relocation

Thank you for sharing your wonderful feedback. We are thrilled to hear that our team's professionalism and courtesy left such a positive impression, and that you were satisfied with their efficient and thorough packing. It's great to know that the wrapping met your expectations perfectly. Your recommendation means a lot to us, and we look forward to providing the same level of service again in the future. We appreciate your kind words about our dedicated crew!

Thank you for your fantastic review! We are thrilled to hear that our team managed to meet your expectations with the care and quality provided in preparing, handling, and loading your furniture and boxes. It's our top priority to ensure that your belongings are treated with utmost attention to detail so you can feel assured of their safe arrival. Your comfort and positive reflection on our services are deeply appreciated, and we're delighted to provide such peace of mind for your shipping needs. Thank you once again for placing your trust in us. If there's anything else we can do for you, please reach out at any time.

Thank you for sharing your wonderful moving experience with us! We are thrilled to hear that New Start Relocation was able to make your move from Florida to New York stress-free and enjoyable. Your kind words about our quick and attentive team, and their care in handling your belongings, are incredibly gratifying. It’s feedback like yours that reassures us we’re delivering the exceptional service we proudly aim for. If you ever consider another move, we would be delighted to assist you once more. Thank you for trusting New Start Relocation — we appreciate your support!

Thank you for trusting New Star Relocation with your move! We’re so glad our team could handle the challenges and make the process smooth and stress-free. Your kind words mean a lot, and we’re thrilled you’re happy with our service!

Hi Lauren Mahone,

We’re very sorry to hear about your experience and truly regret the frustration and inconvenience caused. This is not the level of service we aim to provide, and we take your feedback seriously.

We would like the opportunity to review your situation in detail and work toward a fair resolution. Please contact us directly at 833-233-5733 so we can address your concerns promptly.

Thank you for bringing this to our attention.

Thank you so much for sharing your experience! We’re thrilled to hear that our team provided excellent service and handled your belongings with care.

We truly appreciate your kind words about their efficiency, patience, and attention to detail. It means a lot to know that the experience was smooth and stress-free for you.

Thank you for choosing New Start Relocation and for the heartfelt recommendation — we’re grateful for your trust and are always here if you need us again!

Thank you so much for your wonderful review!

We truly appreciate you taking the time to share your experience. Danny, Matt, and Oscar will be especially happy to hear your kind words. Moving heavy equipment is no small task, and we’re proud of the care, diligence, and teamwork they bring to every job.

At New Start Relocation, we work hard to make scheduling simple, arrive on time, and handle every item with precision and respect. Knowing that you felt supported throughout the entire process means a lot to us.

Thank you again for your recommendation and trust in our team. If you ever need assistance in the future, we’re always here to help!

Thank you for sharing your wonderful experience with New Start Relocation. We are thrilled to hear that Anthony and his crew provided you with a seamless moving experience from start to finish. Your acknowledgment of their exceptional service and care for your belongings is greatly appreciated, and it's gratifying to know your move was stress-free and damage-free. Your high recommendation is truly valuable to us. If you ever need moving assistance again, we'd be delighted to serve you. Thank you once more for putting your trust in us!

Thank you for your fantastic feedback! We’re delighted to hear that Amer's dedication made your experience enjoyable and transparent. Referring us to your family and friends is a testament to the quality service we strive to provide. We're thrilled that Amer was able to exceed your expectations and already look forward to assisting you and your network with future needs at New Start and Bristol. Thank you greatly for choosing and trusting our services!

Thank you for taking the time to share your delightful experience with New Start Relocation! We're thrilled to hear how efficiently and professionally our team completed your move. It's wonderful that they were attentive to your needs and quick to address any queries, making the process smooth and encouraging your high recommendation. Your satisfaction is our highest priority, and it's gratifying to know we met your expectations affordably and hassle-free. If you ever require our assistance again, we would be more than happy to help. Thanks once again for choosing us!

Thank you for your wonderful review! We are thrilled to hear that our team’s professionalism, patience, and kindness positively impacted your experience. Supporting local businesses is important to us, and we’re delighted to have provided you with excellent service that you are proud to share with family and friends. Your five-star recommendation means a lot, and we're grateful for your support and trust in New Start Relocation. If there's ever anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

Thank you so much for sharing your positive experience with New Start Relocation! We’re thrilled to hear that Mike and the team provided professional, punctual, and trustworthy service during your move. It's great to know everything was set up and organized perfectly in your new home. Your high recommendation means a lot to us, and it is immensely satisfying to know we were able to handle your move so smoothly. If you ever need assistance in the future, we’re here to help. Thanks once again for choosing New Start Relocation!

Thank you for sharing your experience with New Start Relocation! We’re delighted to hear that Oscar was able to make your daughter's move to Florida so seamless and stress-free. It's reassuring to know that the care and efficiency in navigating the busy streets and narrow elevator exceeded your expectations. Your high recommendation truly means a lot to us, and we are happy to have Oscar as part of our dedicated team. We look forward to assisting you with any future moves. Thanks again for choosing New Start Relocation!

Thanks for the great review! We’re glad our team could take care of everything and appreciate you recommending New Start Relocation.

Thank you for sharing your fantastic experience with New Start Relocation! We're thrilled to hear that our team was able to make your move both quick and effortless, while maintaining effective communication throughout the process. It's wonderful to know that their dedication resonated with you. We truly appreciate your high recommendation and your kind words reinforce our commitment to excellent service. If you ever need our assistance again, we're eager and ready to help. Thank you for choosing New Start Relocation!

New Start Relocation has made multiple attempts to contact you by phone and email in an effort to discuss your concerns and work toward a fair resolution.

To date, we have not received a response. We would welcome the opportunity to speak with you and address any outstanding issues.

Please contact us at your earliest convenience so we may assist you further and attempt to resolve this matter.

Thank you for your positive feedback. Customer satisfaction is our #1 goal.

Thank you for your positive feedback. Our team wishes you and your family the best of luck in your new home.

Thank you for your positive feedback. Our team wishes you and your family the best of luck in your new home.

Thank you so much for sharing your experience! We’re glad we could help with your sofa delivery and that our team was able to assist quickly and professionally, even during a busy time.

We truly appreciate your kind words about our work ethic and efficiency. Thank you for recommending us — we’re happy we could help and are always here if you need assistance again in the future!

Thank you so much for your kind words and for trusting us with your moves—twice! We’re thrilled to hear that our team was able to make the process seamless and stress-free, and that our approach made a real difference during what can be a difficult time.

We truly appreciate your recommendation and are grateful for your continued support. If you ever need moving help again, we’re always here for you.

Toni and I have spoken several times. Toni is aware that she was not scammed. New Start has offered Toni a partial refund of her deposit. Our team is waiting on Toni to respond to the settlement agreement.

Thank you for sharing your experience. We sincerely apologize for the issues you encountered, including the missed packing items and the delay in delivery. We understand how frustrating it is when expectations aren’t met, especially when you’re relying on the timeline and services outlined in your contract.

We take concerns like this very seriously and are reviewing the details internally to ensure we improve our communication and adherence to agreed-upon services. We’re sorry for any inconvenience this caused and appreciate your feedback.

If there are any remaining concerns, please reach out to us directly so we can address them and work toward a resolution.

Thank you for sharing your feedback. We sincerely apologize for the frustration and stress you experienced during your move. We understand how upsetting it is when pricing changes unexpectedly, and when payment terms and damage reporting procedures are not clearly communicated.

We also apologize for the lack of responsiveness regarding your damage claim. That is not the level of service we aim to provide, and we’re sorry for any additional inconvenience this caused.

We take concerns like these very seriously and are reviewing our internal communication and customer support process to ensure we address issues promptly and accurately moving forward.

If you are still open to resolving this, please contact us directly at [insert preferred contact method], and we will prioritize your claim and work to find a resolution.

Thank you for sharing your feedback. We sincerely apologize for the negative experience you had during your move. We understand how upsetting it is when expectations around pricing, communication, and payment are not met, and we take these concerns very seriously.

We also apologize for any confusion regarding payment terms and for any lack of communication you experienced after pick up. That is not the standard of service we aim to provide, and we are reviewing this situation internally to better understand what occurred and how we can prevent similar issues in the future.

If you are open to it, we would like the opportunity to address your concerns directly and work toward a resolution. Please reach out to us at [insert preferred contact method], and we will prioritize your case.

Thank you for sharing your positive experience with us! We are delighted to hear that your move was smooth and stress-free. Our team strives to provide clear communication and professional service from start to finish, so it's rewarding to know that you felt confident throughout the process. Knowing that we could make this transition easy for you is truly wonderful. If you ever need assistance in the future, we're here to help. Thanks once again for choosing us for your relocation needs!

Thank you for sharing such a wonderful review of your experience! We're delighted to hear that our team's friendly and efficient service made your move a pleasant experience. It's fantastic to know that our careful handling of your belongings and straightforward communication met your expectations. Never compromising quality, we take pride in transparency and professionalism with our pricing. We truly appreciate your impressive feedback and look forward to the opportunity to assist you again in the future. Thanks for choosing us!

Thank you for sharing your wonderful experience with us! We're thrilled to hear that every aspect of the move met your expectations flawlessly, from timely arrival and friendly service to careful packing and transparency on pricing. Your intention to work with us again genuinely means a lot. If there's anything more we can assist you with in the future, don't hesitate to reach out. We're always here to help! Thank you for choosing us!

Thank you for sharing your feedback. We sincerely apologize for the experience you had and for the communication breakdowns throughout your move. We understand how stressful it is to be dealing with a home closing and to feel like you are not being supported or informed.

We take concerns about scheduling, pricing accuracy, and split deliveries very seriously. While we do work with partner crews to help manage capacity, we recognize that the communication and coordination in your case did not meet the standards we strive to uphold.

We’re glad to hear the driver provided a positive experience, and we appreciate your feedback about what went wrong so we can improve. We are reviewing our processes and partner communication to prevent issues like this from happening in the future.

If there are any remaining concerns, we encourage you to reach out directly so we can address them and work toward a resolution.

Thank you for taking the time to share your experience with us. We sincerely apologize for the unprofessional encounter you had with our representative. Our goal is to deliver excellent service, and it is concerning to hear that this was not your experience.

Your feedback is invaluable and will be reviewed to ensure such incidents are not repeated in the future. Please know that we greatly respect the commitments of our military families, and understand the importance of finding trustworthy partners during moves.

We would appreciate the opportunity to make this right and discuss any further actions to improve your experience. Kindly reach out to us at your convenience so we can ensure better service moving forward.

Thank you for sharing your wonderful experience with New Start Relocation! We're thrilled to hear that our team's professionalism and dedication in handling your move exceeded your expectations. It's fantastic to know that our commitment to careful transport ensured your belongings arrived in perfect condition. Your kind words about our customer service and movers truly highlight our dedication to making your relocation smooth and stress-free. We greatly appreciate your recommendation, and we're honored to have had the opportunity to assist you. Wishing you all the best as you settle into your new home, and should you need anything else, please don't hesitate to reach out. Thank you once again for choosing New Start Relocation!

Thank you for your wonderful review! We're thrilled to hear how Jacob and Angela could facilitate such a positive moving experience for you, and it's fantastic that everything went smoothly from the initial quote to the delivery. Our team strives to surpass expectations and ensure no hidden surprises, so it's gratifying to know our packers handled your belongings with care. Your rating and the praise specifically for our service mean the world to us. Should you need anything else or choose us for future moves, we’ll be here to help. Thank you for choosing us for your moving needs!

We’re sorry to hear about your experience and understand how stressful this situation must have been. We take concerns about billing and refunds very seriously.

Our policy on deposits is outlined in the agreement, and we do work with customers on refund requests when circumstances change. We are reviewing the details of your account and will follow up to clarify the charges and ensure the correct refund process is completed.

Thank you for bringing this to our attention.

New Start Relocation has made multiple attempts to contact you by phone and email in an effort to discuss your concerns and work toward a fair resolution.

To date, we have not received a response. We would welcome the opportunity to speak with you and address any outstanding issues.

Please contact us at your earliest convenience so we may assist you further and attempt to resolve this matter.

Thank you for sharing your positive experience with us! We're thrilled to hear how Johnny and his team handled your belongings with such care and professionalism throughout your move. Our priority is always to provide a seamless service, even down to addressing any unlabeled boxes with thoughtfulness. Your feedback is invaluable to us, and we’re so pleased to have exceeded your expectations. If there’s anything else we can assist you with, please let us know. Thank you for choosing us for your moving needs!

Thank you for sharing your positive experience with us! We're thrilled that our team's transparency and thoroughness met your expectations from the very beginning of the process. At New Start, we pride ourselves on being forthright and reliable, ensuring we follow through on what we promise without cutting corners. We're delighted that working with us was a satisfying experience, and we truly appreciate your feedback. Should you ever require our services again, we’d be more than happy to assist. Thank you for choosing New Start!

Thank you for the great review! We’re so glad the communication stood out and everything arrived on time and in perfect condition. We truly appreciate you sharing your experience

Thank you for taking the time to share your experience! We're delighted to hear that the process was straightforward and reflected the estimate provided, with no hidden fees. It's great to know our driver was able to keep you updated, ensuring transparency despite the minor delay. Your feedback is much appreciated, and we're pleased you had a solid experience with us. We look forward to assisting you again in the future!

Thank you for sharing your fantastic experience with our moving team! We are thrilled to hear that Adam, Roma, and Nick delivered such careful, efficient, and kind service. Our priority is always to handle your belongings with meticulous attention, aid in assembly, and ensure services like junk removal are completed to your satisfaction. Your recommendation means the world to us, and we're glad to see we met your expectations. If there's anything else we can do for you in the future, please feel free to reach out. Thank you for choosing us for your moving needs!

Thank you for the great review! We’re so glad the communication stood out and everything arrived on time and in perfect condition. We truly appreciate you sharing your experience

Thank you for sharing your delightful experience with us! We are thrilled to hear that our team provided such friendly and careful service during your move. It's great to know they handled your glassware and artwork with precision, leaving everything in perfect shape. Ensuring a stress-free moving experience is always our goal, so we're gratified to have eased your worries during a busy week. Your feedback means a lot to us and reinforces the effort we put into making every move as smooth as possible. If there's anything else we can assist you with, please don't hesitate to reach out. We'd be delighted to help!

Thank you for the great review! We’re so glad the communication stood out and everything arrived on time and in perfect condition. We truly appreciate you sharing your experien

Thank you for sharing your positive experience! We're delighted to hear that the team provided prompt, courteous, and careful packing for your move. It's fantastic to know your items, including your mirror, bed, TV, and dresser, were wrapped securely and that our service has been hassle-free and affordable for you. We look forward to ensuring that your delivery goes just as smoothly, and we appreciate your working with us. If you need any further assistance as your moving process continues, feel free to reach out. Thank you for trusting us with your moving needs!

Thank you for sharing your amazing experience! We're thrilled to hear how effectively Frank and Mark assisted you during your move. It's wonderful to know that they were able to conduct your items down three flights smoothly and organize your belongings efficiently. We understand how stressful moving can be, and we're pleased that their professionalism provided a reassuring touch. Your recognition means a lot to our team. If there's anything more we can do for you, please let us know. Thank you once again for choosing our services!

Thank you for choosing our moving services and for providing your feedback! We understand the stress a move can bring, especially given the challenges you described, including your family's schedule and your husband's injury. Reaching out to different companies to find the right fit can be daunting, and we're glad you considered us. Our aim is always to ease the moving process for our customers. Should you have any specific experiences you wish to discuss further, or if there's anything additional we can assist you with, please feel free to get in touch. We look forward to serving your family's moving needs in future endeavours.

Thank you for sharing your positive experience with us! We are thrilled to hear that our junk disposal feature, alongside Rebecca's efficient service, met your expectations. It’s great to know that not only were we the most competitive option, but also swift in our response and service. Your satisfaction with how promptly we addressed your needs invigorates our team's commitment to delivering quality service. If there's anything else we can assist you with, please feel free to reach out. We appreciate you choosing New Start Relocation and look forward to assisting you again in the future!

Thank you for taking the time to share your amazing experience with us! We are thrilled to hear that your move from Georgia to Colorado went off without a hitch. Our team prides itself on punctuality, effective communication, and attention to detail, so we're delighted that they could exceed your expectations by keeping you informed throughout and meticulously handling your belongings. It's equally wonderful to hear how our team went above and beyond by helping with furniture reassembly. Your satisfaction is our highest priority, and we truly appreciate your feedback. If you ever need assistance in the future, we’re always here to help!

Thank you for sharing your uplifting experience with us! We are delighted to hear how smoothly your move from Denver to Tampa went and are thrilled our commitments to clear communication and reliable service stood out. From providing a fair and comprehensive quote to executing a seamless moving day, it’s wonderful to know our team cared for all your needs—right down to protecting your cherished belongings and maintaining the schedule. Your satisfaction is a top priority for us, and knowing we helped make such a significant relocation stress-free truly validates our efforts. We greatly appreciate your recommendation. If you're ever ready for another adventure, we would be honored to assist you and your family once again.

Mr Freeman's complaint was addressed and resolved directly with the customer. New Start Relocation and Mr Freeman came up with a fair resolution.

Thank you for sharing your exceptional experience! We're thrilled to hear that our team could help make your move from Connecticut to New York so seamless. It's great to know that the crew arrived promptly, packed up your apartment efficiently, and everything was delivered and reassembled on the same day. Your kind words of recommendation mean a lot to us. We always strive to exceed our customers' expectations, and your feedback reaffirms our commitment to exceptional service. Should you need any assistance in the future, we're here to help. Thank you for choosing us for your moving needs!

Thank you for sharing the lovely review. We're delighted to hear that Lawrence provided thorough and helpful service during such an important time as your out-of-state move from New York City to Ohio. We're thrilled you’re excited to work with us and please know we’re happy to offer military discounts. We appreciate the recognition of our home base in Florida, and we're equally eager to continue assisting you with your relocation. If there’s anything further you need, please don't hesitate to reach out. Your kind words motivate us to maintain top-notch service throughout your entire move!

Thank you for sharing such a glowing review of your experience! We’re delighted to hear that your move went smoothly, particularly appreciating the friendly and diligent service provided by Dan and Ryan. It’s wonderful to know that your belongings were delivered in a timely manner and that our team contributed to a positive moving experience for you. Your recommendation means a lot to us, and we’re here to assist should you need any further services. Thank you for choosing us for your moving needs!

Thank you for sharing your enthusiastic experience! We're delighted that the New Start Relocation team delivered such timely and efficient service during your move. It's wonderful to hear that you found our careful handling of every item reassuring. Exceeding expectations for our customers is always our top priority, and we're thrilled we could do just that for you. Should you have any further needs or questions, please feel free to reach out. Thank you for recommending us, and thank you for choosing New Start Relocation for your move!

Thank you so much for your kind words. We're thrilled to hear that Jacob was able to guide your family smoothly from Texas to California. It means a great deal to us that you trusted our services during such a big transition for you and your family. We hope you're all settling in well and are grateful for the opportunity to have been part of your journey. Please reach out if there's anything more we can do for you in the future!

Thank you for sharing your wonderful experience with us! We're delighted to hear that you chose New Start Relocation and that Toni impressed you with his responsiveness and reliability. It's fantastic to know that the team arrived on time and extended their professionalism by helping set up your internet and cable. Exceeding customer expectations and making your move as smooth as possible is our goal, and we're thrilled that you felt well supported during your transition. If there's anything else we can help you with, please don't hesitate to reach out. Thank you once again for trusting us with your moving needs!

Thank you for sharing your feedback. We take all customer concerns seriously and have completed a thorough review of this account.

New Start Relocation acts strictly as a licensed moving broker, and all transportation, packing, storage, and delivery services are performed by the motor carrier selected and contracted for the move. Final charges are based on the actual inventory and services performed at pickup, as outlined in the signed Order for Service and Bill of Lading, which are reviewed and acknowledged prior to loading.

At pickup, the carrier documented additional items and services beyond the original estimated inventory, which resulted in a revised cost that was presented before services continued. We understand pricing changes can be frustrating; however, adjustments are permitted under federal regulations when inventory differs from the estimate.

Regarding the allegations of forged signatures, hidden storage, and threats, we have no documentation or evidence supporting these claims. All paperwork on file reflects standard industry procedures and customer acknowledgment at the time of service.

As a courtesy and in good faith, storage was provided at no cost for a period of time, and we remained in communication attempting to assist despite the challenges encountered. Any claims for damages must be submitted directly to the carrier, who is legally responsible for handling and resolution.

New Start Relocation has made several attempts to contact you to come to a fair resolution, However you have stated there is nothing we can do to address the concerns you have mentioned.

We regret that this move did not meet your expectations and encourage you to contact our office directly if you wish to formally submit documentation so the matter can be reviewed further.

Thank you for taking the time to share your experience. We are sorry to hear that your move did not go as smoothly as planned and appreciate your feedback on the discrepancies in service. It’s important to us that our partner companies deliver consistent service, and we apologize for any confusion or inconvenience caused by the details on the moving company's paperwork and the change in pricing. We are committed to addressing these issues and improving our processes.

We understand how challenging moving can be, and it's our priority to ensure a seamless experience for our customers. Should you need any further assistance or wish to discuss your experience in more detail, please contact us directly so that we can rectify the situation to your satisfaction. Thank you for your honest feedbac

Thank you so much for sharing your positive experience with New Start Relocation. We're thrilled to hear that Lawrence provided professional and compassionate assistance during your father's urgent move. It's wonderful to know we could deliver his belongings promptly and uphold the quote expectations you had without compromise. We sincerely appreciate your understanding regarding the additional charges for packing, and we are always looking to improve communication on these aspects. Your endorsement is very meaningful, and we're glad to have delivered a service worthy of a repeat consideration. We look forward to assisting you again in the future, and thank you for choosing us.

Thank you for sharing your fantastic experience with us! We're delighted to hear that despite the heavy rain, everything was relocated with professionalism and efficiency. Our team's ability to stay on time and handle the extra scattering of items demonstrates our commitment to quality service even under challenging conditions. It’s equally pleasing to hear that our affordable rates have meet your expectations. We truly appreciate your feedback and hope to assist you with any future moving needs! Let us know if there's anything else we can help you with.

Thank you for your excellent review! We're thrilled to hear that our team made your move seamless by ensuring everything was wrapped securely, loaded quickly, and placed precisely to your specifications at your new place. Always maintaining transparency without any hidden fees or surprises and our ongoing communication are commitments we uphold in every job. Your kind words and recommendations are highly valued. Should you need our services again in the future, we'd be more than happy to assist. Thank you for choosing New Start Relocation!

Thank you for sharing your wonderful experience with New Start Relocation! It's delightful to hear that our team made your move stress-free and took care in wrapping and handling your belongings with precision. We are pleased that everything arrived safely, and you noticed the extra effort put into rearranging items at your new place. Our team strives for reliability and friendliness in all they do, and we are thrilled that manifested during your move. Should you need any services in the future or have more needs around your new home, don’t hesitate to reach out. Your appreciation is valued, along with the chance we had to assist you. Thank you for choosing New Start Relocation!

Thank you for the great review! We’re so glad the communication stood out and everything arrived on time and in perfect condition. We truly appreciate you sharing your experien

Thank you so much for sharing your wonderful experience with New Start Relocation! We’re delighted to hear that Jacob and the moving team provided exceptional, professional service during your last-minute move. Protecting your floors and furniture is a priority for us, and it's great to know our team's dedication to these details made a difference in your move. Your willingness to choose us again means the world to us. Should you require our services in the future, we'll be more than ready to assist. Thank you for choosing New Start Relocation!

Thank you for sharing your fantastic experience with New Start Relocation! We're thrilled to hear that the booking process was seamless and that our team handled your move with such care and efficiency. Making a potentially stressful day run smoothly is what we strive for, and we're delighted to know we made that possible for you. Your high recommendation speaks volumes, and we truly value your kind words. Should you need anything in the future regarding moves, please don't hesitate to reach out.

Thank you for the great review! We’re so glad the communication stood out and everything arrived on time and in perfect condition. We truly appreciate you sharing your experien

Thank you for sharing your feedback. We take all concerns seriously and have reviewed the details of your account.

New Start Relocation is a licensed moving broker, and while we assist with coordination and support, the physical moving services, pricing adjustments, and on-site decisions are handled by the motor carrier based on the actual inventory and services required at pickup. When inventory differs from what was originally disclosed, federal regulations allow for price adjustments, which are reviewed with the customer before services proceed.

We strongly dispute any claims that our team threatened to abandon property or acted unprofessionally. At no time does New Start Relocation authorize or condone such behavior, and we have no documentation supporting these allegations. Our records reflect ongoing communication and efforts to assist throughout the process.

Regarding reviews, we do not generate, manipulate, or post reviews on behalf of customers. All feedback—positive or negative—is submitted independently, and we welcome transparency across all review platforms.

We regret that your experience did not meet expectations and understand how stressful moving can be. Should you wish to provide documentation or formally address specific concerns, we encourage you to contact our office directly so the matter can be reviewed further.

Thank you for the great review! We’re so glad the communication stood out and everything arrived on time and in perfect condition. We truly appreciate you sharing your experien

Thank you so much for sharing your fantastic experience! We’re delighted to hear that our team’s commitment to service and transparency stood out during your move. Ensuring provision of accurate information and following through on our promises is important to us. We look forward to assisting with any future moving needs you may have!

We're delighted to hear about your positive experience with our moving services! It's wonderful to know that Carleigh provided prompt and polite assistance throughout the process, making your first experience with a moving company smooth and manageable. We also appreciate your feedback on the follow-up call, as we strive to ensure customer satisfaction at every step. Your intention to use our services again means a lot to us, and we look forward to serving you in the future. Thank you for choosing us for your move!

New Start Relocation has made multiple attempts to contact you by phone and email in an effort to discuss your concerns and work toward a fair resolution.

To date, we have not received a response. We would welcome the opportunity to speak with you and address any outstanding issues.

Please contact us at your earliest convenience so we may assist you further and attempt to resolve this matter.

Thank you for sharing your concerns. We understand how upsetting a moving experience can be when it does not meet expectations, and we take feedback like this seriously.

New Start Relocation is a licensed moving coordinator (broker). The physical pickup, transport, storage, and delivery of household goods are performed by the assigned, licensed motor carrier, which is also responsible for inventory records, documentation, handling, and delivery routing. Carriers may utilize consolidation routes or temporary storage facilities based on logistics and federal regulations, which can affect transit timing.

Delivery dates for interstate moves are provided as estimated windows, not guaranteed dates, and are dependent on routing, distance, and carrier scheduling. We regret if this was not communicated clearly and understand how unexpected delays can cause inconvenience and additional expenses.

Regarding pricing, all quotes are estimates based on the inventory and details provided prior to pickup. If the actual shipment size, services required, or conditions differ from what was originally estimated, the carrier is required to review revised charges with the customer before proceeding. Deposits do not lock in final carrier pricing.

Any claims involving missing or damaged items must be submitted directly to the motor carrier that handled the move, as they are responsible for inventory accuracy, handling, and documentation. While brokers cannot adjudicate claims, our customer service team can assist by providing carrier contact information and guidance on the claims process.

We regret that your experience felt frustrating and disappointing. Customers with unresolved concerns are encouraged to contact our customer service department directly so we can review the account details and assist where possible.

New Start Relocation

Thank you so much for sharing your wonderful experience with Carleigh! We are thrilled to know that her expertise and caring approach made such a positive impact during your first move with New Start Relocation. Ensuring communicative and personalized assistance is a top priority for us, and it’s fulfilling to hear that Carleigh succeeded in offering knowledgeable and supportive service. It's feedback like yours that inspires our team—and reflects why we take pride in the efforts we make daily. Thank you for highlighting Carleigh's contributions and for being a valued part of our community. We look forward to assisting you again in the future!

Thank you for your glowing review! We're delighted to hear about your fantastic experience with New Start Relocation. It’s wonderful that our team displayed efficiency and care with your belongings, providing the professional service you deserved. Carleigh will be thrilled to hear that her assistance made the scheduling process so smooth for you. Your recommendation means a lot to us, and we’re honored to have assisted you. Should you need any more help in the future, please don’t hesitate to reach out. Thank you for choosing us for your relocation needs!

Thank you for sharing your kind words! We're thrilled to hear how Carleigh went above and beyond to make your experience delightful. Providing outstanding customer service is what we strive for, and it's rewarding to know Carleigh's friendly and efficient assistance made your day smoother. Your feedback truly motivates us. We hope to have the pleasure of serving you again in the future.

Thank you for the great review! We’re so glad the communication stood out and everything arrived on time and in perfect condition. We truly appreciate you sharing your experien

Thank you for the stellar review! We're thrilled to hear that Yurri, Andrii N, Roman, and the rest of our team combined professionalism with efficiency to make your cross-country move a positive experience. We're glad you found the service both first-class and cost-effective. Your recommendation and satisfaction are our greatest rewards, and it's always fantastic to see our team’s dedication shine through. Should you need similar services in the future or have any further needs, please don't hesitate to contact us. Thank you once again for choosing us and recommending our team!

Thank you for your heartwarming feedback and glowing recommendation! We're thrilled to hear that our team made your moving experience smooth and as stress-free as possible. Our goal is to provide helpful and patient support throughout every step, and we're delighted that we could make your relocation easier for both you and your family. We truly appreciate your support and for choosing us for such an important move. Should you need any assistance in the future, we're always here to help.

Thank you for sharing such positive feedback! We're thrilled to hear about your exceptional experience and how Carleigh's friendly and informative assistance left such a profound impression. Your satisfaction with the helpful advice and support you received underlines our commitment to outstanding service. If you have any further questions or need assistance, we're always here to help. We appreciate you choosing us and look forward to serving you again in the future.

Thank you for your fantastic feedback! We're thrilled that Carleigh provided such outstanding customer service and was able to assist you so thoroughly with your moving needs. Making the moving process easier and seamless is exactly what we strive for, and it’s great to hear we had a noticeable impact on your experience. If you ever need any assistance in the future, we’d be more than happy to help. Thank you for choosing New Start Relocation!

Thank you for taking the time to share your wonderful experience with Carleigh! We're thrilled to hear that she was able to assist you so effectively and ease your concerns. Your recommendation to your friends means the world to us. We're delighted to hear you plan to continue using our services, and we are excited to support you in any future interactions. If you need anything else, don't hesitate to reach out. Looking forward to assisting you again in the future!

Thank you for sharing the detailed account of your moving experience with us! We're delighted to hear that our systemized inventory approach gave you peace of mind throughout your move, ensuring all your items, including your cherished lavender geodes, were safely transported and promptly unpacked.

We apologize for the earlier delays caused by overlapping schedules, and we understand the inconvenience it placed upon you. Please rest assured that we constantly strive to minimize such disruptions, and your feedback will help us improve our operations. Despite these setbacks, it's gratifying to know that our team went above and beyond to resolve any issues and were decision-makers focused on minimizing the impact on your moving experience.

Your trust in our resilience amid hiccups is sincerely appreciated, and we are thrilled to be your preferred choice for future moving needs thanks to the lasting impression our team has made on you. If there's anything else you need or input you'd like to add, do feel free to reach out. Thank you once again for choosing us and highlighting the distinguishing features of our service.

Thank you for sharing your wonderful experience! We're delighted to hear that our team's punctuality, friendliness, and communication elevated your move. It's great to know we met expectations by placing your items where you'd like and leaving the space tidy. Clearly explaining our processes ensures peace of mind — it's rewarding to hear that resonated with you. We look forward to assisting you in the future should you need our services again. Thanks for choosing to work with us!

Thank you for sharing your positive experience! We’re delighted to hear that Jacob helped make your move from Boston to South Florida both smooth and professional. His dedication to ensuring your ease and the flawless handling of the process reflect the standards we strive to uphold. We truly appreciate your feedback and your trust in our services. Should you ever need assistance in the future, please feel free to reach out. Thanks again for choosing us!

Thank you for sharing your excellent experience with New Start Relocation! We are delighted to hear that Jacob and the team delivered a seamless moving experience from start to finish. Your high recommendation is greatly appreciated, and we are thrilled that the care and professionalism throughout your process met your expectations. It's fantastic to know Jacob provided service that left such a positive impression. Whenever you need assistance moving again, we'd be happy to make the process just as smooth. Thank you for choosing New Start Relocation!

Thank you so much for your enthusiastic recommendation! We're thrilled to hear Jake and the team were able to provide you with such a seamless moving experience. It's our goal to eliminate the stress and make every step as easy as possible. We look forward to assisting you in the future whenever needed. If you have more projects on the horizon, don't hesitate to give us a call! Warm regards from our moving family to yours.

Thank you for sharing your delightful experience with us! We're thrilled to hear that our team exceeded your expectations with the swift delivery of your items and that you found them easy to work with. Meeting your delivery needs efficiently, even over the weekend, is part of our commitment to exceptional customer service. Your positive acknowledgment of our crew's punctuality and care in handling your belongings affirms our dedication to providing a seamless experience. We appreciate your trust in our services and look forward to assisting you with future shipments. Thank you for choosing us!

Thank you for taking the time to provide such a detailed account of your experience. We understand how stressful an interstate move can be, and we regret that your move did not meet your expectations.

New Start Relocation is a licensed moving coordinator (broker). Our role is to assist with booking, estimates, and coordination with the licensed motor carrier assigned to perform the physical pickup and delivery. The carrier is responsible for on-site assessments, loading, transportation, delivery logistics, and any accessorial charges applied at pickup or delivery.

All estimates provided prior to a move are based on the inventory and information available at the time of booking. Customers are encouraged to carefully review all documentation for accuracy, including box counts, additional pickup locations, and any special service requirements. If the actual shipment size, services required, or site conditions differ from what was originally estimated, the motor carrier may issue a revised estimate or change order, which must be reviewed and acknowledged prior to loading.

Regarding delivery access, shuttle services and equipment fees are determined by the carrier when a tractor-trailer cannot safely access the delivery location. These charges are assessed based on actual conditions at delivery and are disclosed within the carrier’s tariff and contract terms.

We regret that communication during your move felt unclear and that the process was frustrating. Any concerns involving documentation, inventory accuracy, additional charges, or damage claims must be addressed directly with the motor carrier, as they are the party responsible for the handling and transportation of your household goods. However, our customer service team remains available to help provide carrier contact information and assist with next steps where appropriate.

We take customer feedback seriously and encourage you to contact our office directly so the account can be reviewed in detail.

New Start Relocation

Thank you for sharing your wonderful experience with us! We are thrilled to hear that our team executed your move so flawlessly and met your high expectations. Your recommendation means a great deal, and it’s wonderful to know that we provided one of the best moving experiences for you. Should you need our services in the future, we would be glad to assist again. Thank you for choosing us and for spreading the word about the reliability and professionalism of our team!

New Start Relocation has made multiple attempts to contact you by phone and email in an effort to discuss your concerns and work toward a fair resolution.

To date, we have not received a response. We would welcome the opportunity to speak with you and address any outstanding issues.

Please contact us at your earliest convenience so we may assist you further and attempt to resolve this matter.

New Start Relocation has made multiple attempts to contact you by phone and email in an effort to discuss your concerns and work toward a fair resolution.

To date, we have not received a response. We would welcome the opportunity to speak with you and address any outstanding issues.

Please contact us at your earliest convenience so we may assist you further and attempt to resolve this matter.

Thank you for taking the time to share your detailed feedback. We understand how frustrating it can be when expectations around pricing, equipment, and communication do not align with the experience at pickup and delivery.

New Start Relocation is a licensed moving coordinator (broker). Our role is to assist with booking, estimates, and coordination with the licensed motor carrier assigned to perform the physical transportation. We regret if this distinction was not as clear as it should have been during the booking process.

All quotes provided are estimates based on the inventory and access information available at the time of reservation. Final charges are determined by the motor carrier at pickup based on the actual shipment size, required services, and site conditions. Additional fees, such as shuttle services, may apply when a tractor-trailer cannot safely access a residence or storage facility due to property restrictions or space limitations. These determinations are made by the carrier on-site based on actual circumstances.

We are also sorry to hear that your attempts to obtain clarification after pickup did not receive the timely response you expected. Communication is extremely important, and feedback like yours helps us improve follow-up and customer support throughout the moving process.

We appreciate you bringing these concerns to our attention and encourage you to contact our customer service department directly if you would like your account reviewed further.

New Start Relocation

New Start Relocation has made multiple attempts to contact you by phone and email in an effort to discuss your concerns and work toward a fair resolution.

To date, we have not received a response. We would welcome the opportunity to speak with you and address any outstanding issues.

Please contact us at your earliest convenience so we may assist you further and attempt to resolve this matter.

Thank you for sharing your excellent experience with our moving team! We’re thrilled to hear the movers’ professionalism and attention to detail made a positive impact on your move. It’s great that they were punctual and communicated effectively throughout the process. We’re delighted to know you're willing to work with us again in the future. Looking forward to assisting you with your moving needs again!

Thank you for such an inspiring review! We are delighted to hear how personalized and dedicated your experience was with our team. It’s wonderful that our movers could handle your delicate items with care and ensure a seamless moving process, adjusting effortlessly to your schedule. Hearing that their professionalism, attention to detail, and positive attitude made such an impact is exactly why we do what we do. We are particularly appreciative of your suggestion to friends and family, and assure you that we'll keep delivering the high standard of service you cherish. We’re here for any future needs and promise that those will mirror the experience you’ve come to expect. Thank you once again for your recommendation.

New Start Relocation has made multiple attempts to contact you by phone and email in an effort to discuss your concerns and work toward a fair resolution.

To date, we have not received a response. We would welcome the opportunity to speak with you and address any outstanding issues.

Please contact us at your earliest convenience so we may assist you further and attempt to resolve this matter.