New Start Relocation Reviews

My move started great w/ my orig. rep then things changed when he left due to personal reasons & beliefs. Things became unstable, questionable, uncertain, misleading & frightening wishing I had a way outta the whole situation, a lot of promises made little to non kept.....1 red flag after another. Simple questions w/ simple answers became nerve wracking to get. Then the non speaking English truckers came w/a hidden agenda that could of cost me over 7g which for that kinda money were ready to work for but when I said NO! I barely got any of my storage home eing told they didnt have time to waste. I even drove to get them drinks w/ no thank you at all. Was as if expected of me. The little I got cost me alittle over 2g which wasn't worth the trip for. I feel taken advantage of & scammed by these people.

I wish I did not go on word of mouth with this company. I was asked questions based on my move and how many bedrooms, asked where I would like to say budget wise so I was quoted 3,999.98 and then two days later to go over my items. Was then told I may need a different truck for my belongings and had to pay an additional 6,0000. They then placed my things in a warehouse when I asked for a straight move from Nj to Atlanta. They then lost my belongings and broke 2 of my television and have not found my things or replaced any of my TVs.

Awesome experience. Great people - we called with many questions about our move and concerns. Amerisafe helped put our minds at ease, they took all the worry out of the situation and helped us greatly - answering all our questions and easily working with what we needed. Definitely worth your while to contact them on your next move. Highly recommend!

This is the 2nd time we have used New Start Relocation in a month. Today they moved us into our new home. Madison and Hugo were amazing. Fast, efficient, and able to problem solve at getting large pieces of furniture in the door. Thank you New Start Relocation.

Seriously, the best experience we could of hoped for! They were Amazing! So sweet, courteous, and full of energy! How they do what they do and maintain a constant smile, matched by an even better attitude, is beyond me! I really can’t say enough good things about this group of guys! They’re a fun group! I can’t thank them enough for making this move the most enjoyable moving experience, to date.

All of the gentleman that showed up to move us were amazing. There were reliable very kind and hard working. They were also very accommodating. I would like to personally thank, Oscar, Matt, Hugo, Nick, Scott and Madison.

Punctual, polite & professional! Oscar, Nick & Hugo did a great job with our relocation. Nice guys and really took care when moving our belongings. They made moving easy and stress-free. Highly recommend New Start Relocation and will definitely use them again!

This is the 2nd time we have used this company. They were excellent the first time and amazing the 2nd time! It was a very complicated and heavy move for 2 homes and everything went very smoothly, very carefully, and very efficiently! We highly recommend Oscar, Hugo. And Nick! So kind, helpful, professional and constantly went above and beyond our expectations!!! Thank you! Thank you!

So far, my experience with Lawrence ** has been very positive. Communication has been smooth, professional, and prompt throughout the booking process. Anytime I had questions or needed updates, I received clear explanations quickly, which made the process feel much less stressful. We also had to update our destination after booking, and everything was handled efficiently and professionally. I appreciate the responsiveness and customer service so far and look forward to completing the move process.

Nick and his crew are literally the BEST of the best. I’m a single mom and even with my 2-year-old running around, the boys had such a great attitude and even interacted with my son, and just all together had such a great vibe. The owner is very responsive to any questions you may have and is very professional. I refuse to hire any other moving company again.

Do not use this company. Jamie has taken advantage of a veteran from start to finish. We were told that we would have a 15 foot truck show up back it up. We were quoted one bedroom apartment they refused to review the phone call and keep telling us to refer to the contract that showed up a day before the movers did, but we had to pay an advance without a contract. Total bait and switch do not use this company. Also, this veteran has a funeral to attend on Monday that he’s supposed to be in his uniform but his uniforms are with the movers. Zero integrity!

Job well done Oscar, Matt, and Madison! Thank you so much for helping us get the kiddos out of the house LOL. Seriously, you guys made us happy; arrived early, worked well as a team, did not waste time, and delivered all our stuff safe and sound. Hugo, these boys represented you well. Thank you, guys.

They moved my 3 bedroom home and did an excellent job. They had to make 2 trips, but were very efficient. They asked the entire time where I wanted items placed and reassembled anything they took a part. I would highly recommend them and would definitely use again if I ever need any moving services.

This company's trash. I hired them to move my property from Alabama to Colorado. They up-charged me when they picked up my property in Alabama, then refused to deliver my property in Colorado for nearly six months. I had to sue them in federal court. Case No. ** can be found on PacerMonitor. They folded immediately. All of my property was delivered and I received a full refund, including court costs. Avoid them forever.

They arrived on time, ready to work. The guys worked quickly and efficiently. Very friendly, professional and trustworthy. They were gentle with all my belongings. Great communication skills. They put all my furniture together and also offered to help me with anything else I needed. I will use them again in the future. 10/10 recommend!!

I don’t usually take the time to write reviews, but New Start Relocation really earned this one. We had a long-distance move from Texas to Colorado and I was honestly stressed out before it even started. From the first phone call, they were straight forward, no weird hidden stuff, just clear communication about pricing and timing. The crew showed up on time, got everything wrapped and loaded way faster than I expected, and they actually handled my furniture like it mattered, not just “throw it in the truck” type of energy.

I cannot express how valuable my experience with New Start Relocation is and was. The Holy Spirit guided me to them during a tragic time in my life more than once. As a single person moving is a daunting task; They handled it with ease. They moved my belongings with the utmost care and what seemed as a nightmare (moving) for me turned into a glorious moment in my life. Madison is one of the kindest most respectful people on this planet. He also had a great team. It gives me great pleasure to write this review!! 5 stars ⭐️!!!! God’s Grace and Mercy for an amazing company. I will use them again and again and recommend their services to my friends and family. Thank you guys!!!

These guys are the absolute best! Polite, clean, motivated, on time, and pleasant to be around. Couldn’t ask for more. Will use New Start Relocation again and recommend highly. Second move we got Matt, Oscar, and Joseph. Couldn’t ask for more. Will definitely use them again. Thank you guys!

Top to bottom, a great moving experience. Oscar had his guys show up early and ready to work. Matt, Danny and Scott were all extremely easy to work with, and they took extra care with all of our items. We will definitely refer anybody in the area to New Start Relocation for future moves!

I wouldn't recommend a broker for moving. They gave me incorrect information as far as how much it would cost, did not come out to look at my stuff, said it would be a 1 day turnaround from Denver to the Dallas area (it was not). As soon as I started having issues as far as not knowing when the people were coming to pack my load, I never heard from Nick again. My fee went from around $3900 to over $7100.

Kam and Muhammad - did an excellent job and worked hard to get a full load in the truck. Would highly recommend.

Oscar, Joseph, Matt, Scott, Nick AND Madison All were amazing. Professional and courteous. They were talented logistics experts and motivated to make us happy beginning to end. They surpassed our expectations. Thank you guys.

Thank New Start Relocation to send I Movers LLC to move us north to north. On time and efficient. Movers very professional.

This is the worst relocation company - do not go near them. They either have no idea how to quote your move or intentionally bait and switch their customers. Our move was quoted for 36 items and ten additional boxes were added on the day of move. They more than doubled the cost of the move and have no way to justify the additional charges other than to say trust us that the items required more cubic feet in the truck. We have followed up twice and were ultimately hung up on my custom per service because we asked them to provide details of the quote and more specificity regarding the charges.

Thank you New Start Relocation for sending iMoversllc to move me from Virginia to North Carolina. The gentlemen could not have been kinder or more professional! I never plan to move again but if I did I’d call Imoversllc again!

I recently used New Start Relocation for a long-distance move, and I couldn’t be more satisfied with the experience. From the beginning, everything was handled professionally and efficiently. My job number was #**, and the team made sure every detail was covered so I didn’t have to stress about the process. Moving can be overwhelming, especially across a long distance, but they made it feel smooth and organized.

Thank you to New Start Relocation for sending East West movers LLC for the great move from NY to FL. The men were great and positive and polite. They moved everything around for us as need!!!

They were amazing! Thank you for moving us into our new home! No scratches, completely professional, even moved furniture after the fact (when I decided pieces looked better in another location). I highly recommend New Start Relocation for your next move!

These were the guys that helped: Madison, Scott, Matt and they were awesome!! Fast, funny, and so helpful.

I’ve used New Start Relocation twice for some very large and complicated multiple stop moves in the last year. Each time they were responsive, flexible with my needs, careful with our belongings, and had the best attitudes, even in the heat. I always forget to leave reviews, but Madison and Nick did such an amazing job when we used them again yesterday that I made sure to set a reminder. I choose them because of the reviews they already had and I can tell you that they have most definitely earned every one of those 5 stars! Have used other companies in the past, but never again. We will continue to work with New Start Relocation and recommend them to anyone we know who needs movers.

I want to share my experience so others can be careful before booking with New Start Relocation. From the beginning, there was a lot of pressure to put down a large deposit quickly—in my case, it was $800. They push you to secure the booking fast, but they do not clearly explain how difficult it can be to get that money back later. The issue was not small price differences of $100 or normal adjustments. We are talking about thousands of dollars in added charges for the exact same move, with the exact same list of items, the same condo details, and the same information already provided from the beginning.

Madison and Oscar were incredibly helpful in our move! It was our first time with them, and we were recommended and could not have been happier. Honestly, a great company and team that do their all to help you move smoothly and efficiently. Please request them!!! Always 11/10 stars!!!!!!!!

They handled our move today. Short-notice scheduling and were still here bright and early, ready to go. We hadn’t prepped much and they still knocked it out, professionally, fast and most importantly, carefully. The weather has been brutally hot and they didn’t let it deter them. We’ll be using them again very soon! Highly recommend New Start Relocation!

** IN to AR. Walter and his crew were kind and courteous. Dispatch kept me advised of show times. They made sure to pack with care. Overall I would recommend their services. Job well done....

During our move, we required storage, and they offered a great answer. We had peace of mind thanks to their simple and safe storage services. The group made sure everything was stored securely and handled our possessions with care. They delivered everything in wonderful shape when we were ready. The entire procedure was stress-free because to their organization and professionalism. Having a business that effortlessly provides both moving and storage services is fantastic. For anyone in need of flexible moving choices, I heartily suggest them.

The most notable aspect of New Start Relocation was their integrity. In this industry, it is uncommon for the final cost to match the first quote. The movers were kind, cautious, and effective. They delivered on schedule and packed everything safely. Their service has been excellent, and I would hire them again without a doubt.

Do not use these people. They will lose your stuff, try to give you other people's stuff at drop off that they forgot to drop off at the last stop. They will also lose pieces/screws/bolts, etc. to your furniture or items that they broke down at an exorbitant cost. They charge for boxes to put your things into that they end up just wrapping in their moving blankets and tape. I paid extra for them to pack up computers and monitors and they all ended up in thin blankets with the monitors only being allotted 1 blanket for multiple monitors. All sunshine and rainbows until you sign the contract. They have all these excuses about their bad reviews when questioned and they talk a really good game. They quoted a decently low price to match a competitor and offered a number of discounts. Made the pre-pick-up call to do any adjustments. 50ish boxes added about 4 thousand dollars in cost.

Elana helped me so much with my move! She was amazing from start to finish—super helpful, responsive, and made the whole process way less stressful. She really went above and beyond to make sure everything went smoothly, and I couldn’t have done it without her. I highly recommend working with Elana!

Elena helped me coordinate my move, and the experience was seamless, thorough, and professional from beginning to end. I will recommend to friends & family who need the same level of care in their moving experience. Thank you!

Had the greatest experience, They did my move, and then I referred my Mom to them as well. Cannot thank them enough for the time they spent with me to make this process easy. Moving is very overwhelming as it is and most of the people that I spoke as other places I felt they were not going to take care of my things. The movers with gentle and Joe who I spoke with on the phone broke everything down for me and made it so easy.

The best moving company ever! There are a lot of moving companies out there who could learn from how New Start Relocation runs their business. I am blown away by the difference in New Start Relocation and other movers we have used in the past. We needed some very heavy furniture moved in our bedroom and it was a great experience from the first call to the accomplished task. Jacob and Oscar were assigned to the job and kudos to them for doing a great job. They were respectful, polite and very hard workers. I highly recommend New Start Relocation - you will be so glad you contacted them.

Warning to anyone considering using New Start Relocation for a move: choose another company. Our experience was terrible and stressful. We initially spoke with a sales representative, Joe, who quoted us a reasonable rate and was very responsive before we signed the contract. He followed up multiple times and assured us that as long as all items were listed in the contract, there would be no additional fees. Because we had read several negative reviews mentioning surprise charges, we raised these concerns directly with Joe in multiple conversations. We carefully provided every detail—apartment floor, elevator access, distance to the truck, and a complete inventory of items—to avoid any unexpected costs.

Team Leader Madison, Oscar and Mike did an excellent job on my move from Fort Lauderdale to Houston. They were all very polite and hard workers. It was a difficult move with a 3 story house at the destination, but they conquered it. My family has used New Start Relocation twice now and will again in the future. Highly recommend New Start Relocation.

Employee Joe pressured me to put down a $800 deposit on a move I felt like was overpriced, I put down the deposit with knowledge that it was cancellable within 72 hours. Called to cancel, received an extremely rude, snarky, and unprofessional callback where he told me “I’d say thanks for wasting my time but I’m not surprised” and “I hope you enjoy being upcharged” and hung up on me. Super unprofessional. Super uncool. This review is deserved.

If I could give this company 0 stars, I absolutely would. Madison ** quoted me $6,600 for our 4-bedroom, 3,200 sq ft home after doing a full video estimate, which we trusted would be accurate. She very adamant that NSR was the most affordable and reliable company and assured we could save money by getting rid of things. We went out of our way to get rid of a significant amount of our belongings beforehand, thinking it would help reduce costs. Instead, the exact opposite happened.

The way New Start Relocation packed and handled my stuff amazed me. Their team made sure delicate artifacts were safeguarded and using the right materials. The delivery was on schedule and the cost was in line with the quote. My home move was Quick and Stress-Free thanks to them. I would unquestionably suggest them to anyone searching for trustworthy movers that provide excellent service.

My wife and I used New Start Relocation to move our belongings to storage. We were very pleased with their service. The young men were professional, they all shook our hands and introduce themselves, Mike, Nick, Joseph & Matt. They moved quickly but were careful. We feel that the price was very reasonable. We will definitely use their services again and highly recommend them. We give them 5 stars!!!!

Before the final delivery, we made use of their storage services. Everything arrived in wonderful shape and remained safe. They have a dependable and well-run system.

If I could give more than five stars I would! These guys put in a long day with some unforeseen delays but remained respectful and polite, and even made suggestions on how to arrange our furniture when asked. Have used before and there was no question that I would use them for this move. Thanks Joseph and your great crew!

The team was courteous, diligent and extremely cautious with our possessions. They made sure that loading was safe and packed fast. Without a doubt, I would employ them once more. I am really delighted to choose it!

This is a broker and everything the representative told me in the quote call was not true. They have no idea what company they are assigning to you - should have been my first red flag. The company they assigned was from out of state - that is not what I was told upfront. They came with 2 trucks and 3 people for a full service move. They brought in another person that no one knew to help. Not sure that's the best business practice for liability! The price changed three times and was TRIPLE of what I was told. Final payment was cashiers check only - which was not where in the contract or verbally explained. I was told to move items on my own the day before for the price to stay that same which was also a lie.

New Start Relocation provided great service and took care of my items during my move. I had some questions and items to be addressed and Mike took care of things immediately. The staff was friendly and polite and worked as a TEAM. I’d recommend New Start Relocation as well as I’d use them again.

I had a very stress-free and straightforward local move thanks to New Start Relocation. Their crew packed everything with care, arrived on schedule, and handled my furniture expertly. Their precise quote, which exactly matched the actual cost, was really appreciated. The entire process went quickly because the movers were kind and effective. I heartily suggest them to anyone searching for dependable residential movers with excellent customer service and generally reasonable prices.

Angela was terrific! Resolved my dispute amicably! Very happy has been resolved. I would recommend to read your BOL very carefully for any clauses. Recommend to speak to Angela to resolve any issues!!

New Start Renovation is a great company that really came through for me. They were professional, reliable, and made the whole process smooth from start to finish. I appreciate how much they helped and how easy they made everything—definitely a team you can trust.

Working with New Start Relocation was a great experience for our move from Phoenix, AZ to San Antonio, TX! Communication was great right from the start. The entire team we interacted with was very professional and competent. The night before the move, the team leader contacted us to confirm the details. They arrived exactly on time and did everything they promised to. We were impressed that we could track our dedicated truck in real time through the whole process. They were flexible enough to accommodate our schedule and even came out on a Sunday to unload our stuff. A special shout-out to Oscar and Scott for a job well done - thank you! We highly recommend this company!!

This is a bait and switch company! My son and daughter in law contacted them to move their household items from CO to OK. My son walked the agent through over FaceTime of the entire house. His quote was $6100. When the auditor came, the price went up to $12000!!! The contract was missing tons of items that were initially discussed. Unfortunately my son didn’t notice the missing items and signed the contract and paid the deposit. When they realized the quote was DOUBLE what they were quoted, they told the moving company that they couldn’t afford that. They were then told they couldn’t get their deposit back even though they were within the 72 hour window. The deposit could only be used towards a future move. These people are CROOKS!!! DO NOT USE THEM!

This company is horrible - do not use them. They will make all types of representations to you about pick up and delivery and what charges will and won't be charged, all of which are false. They tell you they can't modify the contract as it is required but tell you how it will be. Of course it is not. They didn't pick up or deliver as agreed before I signed the contract; they charged things they specifically told me would not be charged; they damaged items; they didn't disclose they aren't the mover but rather a broker and they send things off to a sister company who used different movers that are not disclosed; and then charge double what was agreed to. When items are damaged they refer you to another company for the claims process and ask you to sign a release before even telling you what the offer is. I would run from this company and their related companies who apparently are New Start, Relo, and Insta Movers. Don't believe good reviews.

After filing a claim with a difficult situation in my moving date, the company completely understood and gave me back my deposit money, this is highly appreciated and I will recommend anyone to take this service. After a few hours, they approved my situation with grace and understanding of this uncomfortable situation I was in! Thank you.

I booked New Start to move me from Evanston IL to Jackson MS on 2/24/26. I was originally quoted $1905 for 350 cubic feet. Upon reading reviews and possible up charges I called back and added an additional 50 feet for $2803 on 2/27/26. The movers did not have boxes for tvs that I paid for from new start and they did not take 5 totes and two luggages. I have called several times trying to get a refund, I have spoken to Ryan in customer service and he only offered a $200 refund. This is unacceptable business practices. Not only did I not receive my items, the delivery time was said to be 3-6 days, it took 3 weeks, I was told I could track my items, no tracking. If I had not of called two days before my delivery I would not have even known when my delivery was actually scheduled. It’s sad to see honest people get taken advantage of.

New Start Relocation went above and beyond to get our Moving deadline. The process from start to finish was flawless. Would definitely use their service in the future and will recommend to friends and family!!

Overall great experience and professional customer service from New start relocation, providing me with knowledgeable and efficient service with my move and being experts in protecting my valuables all for a very convenient affordable price. Will definitely be utilizing their experience in the future.

This is one convenient company that I have used to relocate and I am very thankful that the process was smooth and not a hassle with me having kids. I thought things would be complex but everything was prefect and if I need to relocate again I will most definitely be coming again for their great service.

I had an amazing experience with New Start Relocation! From start to finish, the team was professional and efficient. I felt like as if I was genuinely cared for, making my move as smooth as possible. They showed up on time and handled all of my belongings with care. I highly recommend them for anyone looking for a reliable and trustworthy moving company! Moving can feel stressful sometimes, but they definitely made it feel easy and hassle free.

We used New Start Relocation for our recent move, and had a great experience! Hugo and Matt were very professional- their communication was excellent, and they were very thorough through the entire process. They took good care of all of our items (including the new house). Thanks again, New Start Relocation!

Recently had a move with my family into our first home. For a person who’s moved numerous times during my life, it was a great feeling to have someone else handle the heavy lifting. Great team, Great Chemistry, & Great Ownership. Professional group of guys who made the loading & unloading process very quick & efficient.

I had a last-minute move and reached out to New Start Relocation hoping for some quick help. Not only did they respond immediately, but they also showed up on time, with all the necessary equipment, and made the entire process seamless. I’m honestly so impressed by Hugo ** and the team, their professionalism and how efficiently everything was handled, especially considering the short notice. The team was friendly, careful with my belongings, and made sure everything was in the right place when we arrived.

This company will bait and switch you out of thousands of dollars more than what you were quoted. I was promised no extra fees and that I will pay what I was quoted. Day of the move, and now I'm paying an extra $500 for labor and extra supplies cause my moving containers "weren't good enough". I was told the movers will break down furniture to make space to fit, yet when the movers show up they refuse to do that. I was told day of move by the movers that the space estimate I was given wasn't nearly enough to accommodate what I needed and what was listed.

I recently used New Start Relocation and I couldn’t be happier with the experience. Hugo ** and the team - were professional, responsive, and easy to work with. They communicated clearly, showed up right on time, and handled everything with great care. What really stood out to me was how efficient and organized the movers were. They worked quickly without ever being careless, making sure all of my belongings were properly wrapped and protected. Even my more fragile items arrived in perfect condition, which gave me a lot of peace of mind.

When the official paperwork arrived, roughly half of the items were missing. When we pointed it out, they said they could add the missing items — but only if we paid double the original price.

These guys were a great team! They arrived on time, took care to wrap and cover everything, and moved all my items carefully. They had everything moved super quickly. They were courteous and professional and all very hard working in this heat/humidity! Definitely a great team! Madison set up my appointment when I called. He was helpful in answering my questions and made it easy to schedule. I love that there is a teacher discount! It was really helpful to see the list of my items Madison entered online so I could make sure I wasn’t forgetting anything. Highly recommend New Start Relocation!

Thank you so much, New Start Relocation, for your services! Especially Angela for understanding my moving needs and situation. Thank you for being so helpful. I will consider this company in the future and tell family and friends.

Oh my, where to start! My friend and I hired New Start Relocation to move us from our second-story apartment to a new house about fifteen minutes away. We have quite a bit of heavy and expensive furniture that needed to be moved, so we hired these trusted movers who have moved my boyfriend's family multiple times over the years. Danny, Nick, and Matt were extremely efficient, punctual, and professional. They had everything moved with zero damages from our apartment to our house in just two hours. So thankful for this team and highly recommend everyone to reach out to them for any moving needs!

The whole team at New Start Relocation are amazing! I had gotten stood up from another company and they made sure I was taken care of the correct way! They are personable, professional, and efficient. I’m so thankful for them and will definitely be using them for my next move. They are great people!

I would definitely recommend them and your company to anyone.

We used New Start Relocation for the fourth time today. They are the very best at what they do. They show up on time, and move your things with outstanding professionalism. Madison and his staff are the best at what they do. Please thank your whole staff for all of the great work.

Just had the best experience with New Start Relocation! I called today and they scheduled me for today with a great rate too! Madison and Scott were very helpful and respectful of all of my stuff. I asked them to place it in certain rooms and they had no problem at all moving everything where I needed it! Highly recommend New Start Relocation!

Joseph and his crew were the most respectful bunch of men. They were extremely hard-working and showed such care for my mom's things when packing up their trucks and then unloading at her new house. They were so accomodating throughout the entire process. I am so appreciative of them and would highly recommend New Start Relocation. I can't thank them enough for their kindness and amazing work ethic shown.

Omg these guys really did an amazing job packing and moving me .I’m here by myself… Daughter in the army so I had to move us. They really made life a lil easier. 🥰 Roger, Tino and Efrain, they did an amazing job. Would definitely recommend these guys!!

Beware of using this company, the moving guys were awesome but the company is horrible, they are rude and don't listen. The business office is terrible, I have called multiple times and have requested a supervisor and have yet to talk with one.

I've had much experience with moving companies with some bad, others fair, and most wanting to take one to the bank. New Start Relocation was more than reasonable and very professional. My particular movers for the 3 hour morning move were Nick and Madison. They worked very carefully while being very efficient with time and complying with the placement of my items. I highly recommend New Start Relocation for your next moving journey.

New Start Relocation provided the best moving services I've ever had. They were all professional, efficient, friendly, and treated my furniture with care. They contacted me when they were going to be late due to traffic and rainy weather, and still arrived within 15 minutes of their scheduled time! Excellent service from start to finish from scheduling my appointment to following up afterward. Highly recommend them!

My husband and I are relocating my MIL from MA to FL. I estimated our needs for furniture and boxes on the high side and we received a good price. The sales rep explained that they used 26 ft box trucks it would be loaded with 2 families only on the truck and would deliver from MA to FL in 4-6 days. I explained that I wanted to avoid the mega liner situation that we experienced with my mother's move 2 years ago due to the uncertainty of delivery dates. Well, lo and behold... We got exactly what we did not want. I feel very strongly that this is a bait and switch situation! Yes, a 26ft box truck picked up the furniture, however, all furniture was transported to another mover in NJ.

Sept 2024 contacted them for an estimate for long distance move $15,000. Other estimated higher so we went with it. Paid $7,000, called and requested packing help. Movers arrived with 2 moving truck one a uhaul. They wanted $22,000 to move us. We postponed move with the provisions we had to rebook within 12 months, ended up being billed another $1300. Ended up having to cancel move because momma got breast cancer. We did not know how she would respond to treatment after lumpectomy, they would only refund 10% of the $8300. We came to agreement that we would rebook and they would credit the $8300 to our move, but I got a feeling momma is gonna be out $8300.

Similar to a lot of the other reviews, they quoted me for $2,400 for a one bedroom move. The moving company gets there and then updates the quote to $4,000+ and I ended up having LESS stuff than was included in my original estimate actually picked up but it was $1,600 more expensive, makes sense. They "graciously" offered a $200 reimbursement. The truck was already half-packed when I learned this so I went forward with it thinking New Start had any sort of integrity for their grossly understated estimate. Would be wary of any estimates you get from this company.

New Start Relocation were so awesome! They were very friendly and took great care with my mom’s furniture and belongings. They went above and beyond to fit her very big furniture where it needed to go, upstairs and everything. We really appreciate them!! 100% recommend New Start Relocation.

Well, we became victim of a bait and switch with this company. I found this company to hopefully move my daughter and her fiancé and their pets home from Colorado after serving in the army and deployment overseas. I should’ve listened to my gut. It sounded too good to be true for $2900 only $400 more than they were going to pay to rent a vehicle and drive it across country themselves. I spoke to Oscar, who I thought was a very nice person, told me about his new baby and everything. I explained to him that they were going to need to move a four bedroom house to Pennsylvania. He assured me the price was accurate to move the contents of their four bedroom home to Pennsylvania, only to get a call two days before the move to find out that they only booked space for an apartment sized move and that it was now going to cost them over $7000 to move to Pennsylvania with the contents of their home.

I've moved multiple times before and always had some problems. Expected same results this time too but New Star Relocation exceeded my expectations. I moved from MA to Las Vegas and everything arrived in 7 days with no damages believe it or not. This is why I decided to write a review. Workers were very respectful and handworkers. Highly recommended.

New Start Relocation did an amazing job from our move from Texas to Florida. Professionals, polite, and as hard working as you can imagine. It has been an absolute pleasure working with them, and highly recommend them for your moving needs.

We have moved many time in our lives and I can guarantee that this company was our best with moving company that we have had. They are honest and wonderful workers and do exactly what they tell you and more. We are happy with them and nothing in our movers was that was broken.

Couldn't be happier with my experience with New Start Relocation. Very quick scheduling response that just made my day for a room-to-room move to assist a disabled veteran. The moving professionals were Danny and Madison and they were amazing, not only in their being on time and their courteous and friendly demeanor, but their ability to get heavy and large furniture pieces moved so quickly while protecting them and the walls! They really worked hard and made sure I was satisfied with their service and the arrangement of furniture I requested. I definitely recommend them and will use their services in the future. Thanks guys!

Updated on 03/02/2026: This has been the worst company I have ever dealt with. I've been given three different quotes told it would be delivered on a specific date and now I will be 10 days in no property and was just told it could take up to 21 business days when the three different reps I spoke to said 14 days. This company is horrible horrible horrible. Don't use them. Not worth your headache. Go to somebody else.

The contents of my one-bedroom New York apartment consisting of 25 moving boxes was supposed to be moved to a Public Storage room in Houston, TX. Instead, everything was delivered in an atrocious condition to A PARKING LOT OF A NEARBY KROGER SUPERMARKET on a SATURDAY. The lone driver was not able to complete the move to agreed upon address. To add insult to injury, I had to help unload my own boxes and carry all of them to the storage room the distance of approximately 2 city blocks.

Well, first I got a low ball estimate after I walked thru every room with them. Guys show up to load, and did a good job, but then dinged me for almost another half, then dinged again, and again and ended up paying more than double the first estimate. Problems with delivery, made me have another vehicle to unload because driver unsure of access (I see large vans every day come by our house), and delivery was when I could not be there. I found a faded illegible copy of inventory. We are missing at least 2 boxes of kitchen stuff that I loaded and went into the first truck. My goods got transferred at least 3 times to other vehicles.

My experience with New Start Relocation exceeded all my standards. They are professional, kind, communicate clearly I never knew how easy moving could be when you have the right company to do it for you. I will literally never move any of my stuff ever again. 100% worth it!!!

Moving is so stressful. These guys were so understanding and helpful, I appreciate Alex for being patient. Angela is an angel! Julius and the rest of the staff was very friendly. Will update review as soon as my things arrive, but so far so good and definitely recommend!

They came in and went over everything to go on the truck, I told them I only could go with the original quote, no problem, he went over all things, made sure I was happy and I had no surprises!!! Even squeezed a few things on the truck for me!! I would highly recommend! They went out of their way and delivered to the next State the NEXT DAY!! The only reason why the bad reviews are left are because they didn't properly give the movers all the items to be moved!! Be honest and you won't be disappointed!!! You get more bees with honey!!!

I had such a great experience with Hugo and Oscar! They helped me move my things from my apartment in Boynton Beach to my storage unit in Coral Springs, and they did an amazing job. They worked hard the entire 2 ½ hours, were efficient, careful with my belongings, and super professional the whole time. They made the move so much easier and stress-free for me. I really appreciate their positive attitude and how smoothly everything went. Highly recommend New Start Relocation if you’re looking for reliable movers!

New Start Relocation were great. They were professional and efficient. They had my 30 some boxes, living room, 2 bedrooms, backyard, and garage loaded up and unloaded within 5ish hours. They put it all together were friendly and communicated well with us and each other. If you can pick your moving squad I would choose them. Would definitely use them again.

Kam and team were great and had a wonderful attitude as our order changed. Everything was able to fit and we appreciate the service. Would definitely recommend.

Updated on 03/11/2026: I previously wrote a great review for this company New Start Relocation. What I wrote was true regarding the pickup of our furniture and belongings. However delivery was another view of their service. All of our belongings were transferred into a Semi Truck. We found items missing or damaged. In some cases broken. Writing fragile and top on our boxes didn’t matter.

Absolutely under no circumstances use these guys to move. They quoted us 2200 dollars with 1100 due up front. When the movers showed up, they demanded 1200 after our stuff was loaded and another 1200 upon delivery. You absolutely cannot get anyone to call you back from New Start nor did they try to make it right or help us out. Absolutely, under no circumstances use this company; it's all lies.

We set up a move with them and went through everything is the house 3 times. I even gave them measurements and everything. The guy told me I would need 1 and 1/2 trucks and it would take a week to get put stuff and the price was 9000. We paid the deposit. Moving day comes and the movers only have 1 truck and want another $4000 to get the rest. We called New Start and said what they say on the phone doesn't count and they use software to calculate how big of a truck they need. (What was the point of me giving them measurements?) They cussed out my wife for complaining and said pay we had to pay more or leave our stuff but they would not return our $3100 deposit no matter what.

After several attempts to cancel my order with no resolve, I was finally directed to Angela. After explaining the situation she assured me that the situation would be taken care of. In a very professional manner and with quick resolve I received a confirmation email that I would be fully refunded. I would like to give an extra thank you to her for going above and beyond to handle everything in a timely manner. She was very nice and understanding. Thank you so very much Angela.

Did good job. Professional packing. Team was very helpful. Did the packing and thoroughly. Very polite team. Good job and well done and wrapping is perfect job. I recommend them again. The crew is nice and fast.

DO NOT USE!!!! If I could give 0 stars, I would. They straight up manipulated me into signing 3 different contracts, each one upcharging me exponentially; the day before my move (when I could no longer cancel), the day of my move (had no choice or be abandoned and lose thousands), and the day of delivery (charged me again for having to walk a few feet further to another elevator).

My 5 star review is based upon their total quality in preparing my shipment of furniture and packed boxes. And the care that was taken during the handling and loading. I feel totally comfortable that my items will arrive at the delivery destination without damage.

Please stay away from this company. They are horrible and not going to give you any true statements. These people are not the movers; they are only there to get you to sign up and your money. They won't contact you or answer anything until 2 days before the pick up. And even after that will add on a slew of charges. I went from a esst $2300 - $4100 and I didn't even have 4k worth of stuff. The driver didnt want to help with understanding. He told me they have to wrap the TV and Walkin fee is on the 2nd floor. And you only get 100 cubic ft for $500. I called customer service. They refused to give a refund and offered a voucher for a later move down the line. After not discussing the Deposit policy or refund of the policy in the beginning, so out of a $888 Deposit, only willing to give a $175 voucher is ridiculous and I didn't even use their service. I went with a different company and better people and service. I would give 0 stars if I could,

I've NEVER written a negative review about a company until now. With the exception of Julia (who was amazing), no one was willing to help me after calling multiple times when the price that I was quoted & agreed on ended up being an extra $1100!!! I wouldn't recommend this company at all but if you do use them & get the sales guy Patrick, either hang up immediately or ask for some else that is honest & keeps their word.

Just moved from Florida to New York with my 3 roommates and New Start Relocation made it so stress free! Absolutely no question that I would get them again for a future move. I can’t even imagine how we would’ve done it without them. The workers that helped us were so kind and helpful. They moved everything surprisingly fast and wrapped all our furniture, so nothing got damaged in the process. Moving is so daunting in Florida but New Start Relocation made it a great experience!

New Start Relocation were incredible. So professional, so friendly, and so efficient! I would hire them to move us again in heartbeat, and wouldn't trust anyone else to do it right. We ran into a few snags (furniture too big to get into new front door, etc), and I was so impressed with how the moving team handled it. They were creative and positive the whole time, and with tons of experience and expertise they quickly figured out how to solve every problem (with ever making it our problem). I can't say enough good things about this moving company. I am extremely happy we chose them for our move.

This is the worst company I have ever dealt with! Friendly, helpful. Always pleasant until they have your money. I was told "It will take 3-4 days to arrive in Florida." I gasped "That long?" "Yes, our drivers are regulated by how many hours they can drive per day, but it always arrives early." This is a quote...I almost called the police d/t them stealing my golf cart. It took 30 days. Was told pickup would be 1/3'26 between 4-6pm. Driver showed up 1/4/26 at11:00 am. How fun is this to sit and wait and never show up? Paperwork for 1234 miles states 2-4 business weeks. When cart was picked up the driver was shocked it was a golf cart! Right, did the company read the paperwork? I was told to have a money order for the full amount made out to Cobra Van Lines on arrival. Nope....driver wanted 1/2 down & the balance on delivery. My money order for the full amount was already made out, so back to the bank.

Just like many others have already said this company will lead you along a path and deceive you along the way. The initial conversation I had with an individual named Joe landed me at a deposit cost of around $800. Then two days prior to the move another gentleman named Michael called and he doubled the amount of space I needed on the truck and now I was doubling the cost of the entire move. At that time I didn’t have enough time to look for another moving company. I was already in it with this one and needed to just suck it up and come up with the money and make the move happen.

Too bad I can't give 0 stars because I absolutely would. Don't waste your time or money. My experience is VERY SIMILAR to William from Sioux Falls, SD. My sister needed urgent help moving on 1/31 so I hired New Start. I booked with Nick & had the contract terms explained on the phone with him. Most of my issues noted below were not explained to me and being on the phone with no time to review on my own felt very high pressure. I paid an $836 deposit for 350 cu feet, 20 boxes, my specified furniture, and 30-day storage. $1,847.50 total. My balance was to be $1,011 and I could do half at pickup, the other half upon delivery. Said movers would disassemble and reassemble and direct carry/delivery would be the following afternoon by (tentatively) 2pm, the latest - WRONG!

I was told my estimate was locked in and wouldn’t change. At pickup, the price jumped $4,000. The mover is a different company than the broker (New Start). Classic bait-and-switch. Posting for transparency while they “review” it.

Thank you to New Start & Bristol, If you want good service and a good team look no further then Dallas crew Amer, Ash, Adrian, and Armondo. They were pleasant people to work with, efficient and handle all of our belongings with care as if it was their own. They’re very sweet guys. They’re very patient and they made sure that nothing is left unchecked accounted for and well preserved. You don't need to lift a finger when they are in the job. Thank you all so much.

New Start Relocation is an outstanding company! Scheduling was quick and easy, and they arrived right on time. Danny, Matt, and Oscar worked incredibly hard, even with the challenge of moving a lot of heavy equipment. They were diligent in preparing for the move, careful in transporting everything to the new location, and efficient in getting it all placed exactly where it needed to go. Throughout the entire process, they were professional, friendly, and always willing to help with anything needed. I highly recommend New Start Relocation to anyone looking for reliable, hardworking movers.

Anthony and his crew were awesome, from pickup to delivery. I would highly recommend these guys and New Start Relocation, their team did a great job!!!! They not only did a great job, but we had no damages to our belongings. Thank you again for a great stress free moving experience.

Amer went above and beyond to help me out. He answered all my questions, kept things transparent, and made the experience actually enjoyable. I’d definitely work with New start and Bristol again and refer them to my family and friends.

These guys came in. Asked what we needed done. Listened. Got it done quickly, efficiently, professionally, pleasant to work with. Accommodating. Asking when they had any questions. The move was done in less than 2 1/2 hours which I was thrilled about. Would definitely recommend New Start Relocation anyone at any time. Reasonably priced and without a problem. They were in and out and done. Could not be more happy about it. Thank you all of you for everything you did.

I was very impressed with the professionalism, patience and kindness of this Business owner and his associates. I would definitely recommend New Start Relocation to my family and friends. Besides receiving excellent service, I am proud to support a local business in this area. 5 Stars From me.

They were extremely professional, trustworthy, and punctual. I gave Mike all the details and everything was taken care of without having to lift a finger. I moved from a house to a small 1900s apartment with one small elevator. Everything was setup and organized for me when I got to my new home. I highly recommend New Start Relocation for any moving needs.

New Start Relocation moved my daughter into a city apartment. The apartment was on a very busy street of Florida and had a narrow elevator for her furniture. Oscar worked efficiently within the apartment complexes time confines to move her in. I am so thankful that he took great care with her property. He made the move stress free. No worries. I highly recommend him and his company. Thanks again. I will definitely use him for all my future moves.

Needed some help moving some heavy furniture around the house. Gave New Start Relocation a call and they had a team at my house the next day. They worked quickly but carefully with no scuffs or scratches to walls or furniture. Overall a great experience! I highly recommend them.

I’m thrilled that we chose these movers to assist us with our move! They made everything quick and effortless, and they were great at communicating about where we wanted the furniture placed. I can’t recommend New Start Relocation enough!

They are a broker. They lied many times about the cost. Waited until 2 days before the pick up date to triple the cost on me. Jacob ** & Suzy ** were the ones I dealt with. Then Ocean Movers showed up. Never told me that they farm out their work. Made me pay $84 to make a bloated payment because he refused to do a Zelle. They had my stuff in the truck. The only ones I liked dealing with were the ones who dropped it off in CT. They were nice, didn’t try to screw us over. The Florida a-holes were the clowns who ripped us off. Do not use this company. They are POS. Will be complaining to the AG.

Walter and his crew were friendly, professional and took good care of packing everything! They did all the heavy lifting and even took apart the bedframe for me! They were very nice guys and went the extra mile so that it all got packed!

These guys were machines. I have never seen someone move as quick as they did with the amount of things I had. They were so polite and efficient. They made my move so much easier then I thought it would be. 100% would recommend them to anyone I know who is moving.

The guys were amazing! They were so quick and efficient! Friendly, clean, and incredibly helpful. We are so happy with their hard work and will definitely hire them again if needed. Highly recommend New Start Relocation!

My wife and I needed help as a recent sofa purchase was too big to fit into our apartment building. I needed quick labor help and I called New Start Relocation. They came out Tuesday morning even while busy, helped move my sofa over our deck into our living room. They were fast, professional, and outstanding in their work ethic. I massively recommend anyone calls these guys for help. You will not be disappointed in any way, shape or form.

Scott and his guys have saved me twice. They are courteous, professional and just great at what they do. Don’t bother with another moving company, it’ll just give you a headache. Not only are they great at what they do, but I feel like they understand on a human level that moves are not easy so they do their best to make it seamless and they do! Thanks Scott and New Start Relocation!!!

I had a bad experience with New start starting with being lied to about the cost of my move. I feel I was scammed totally by my experience and unwillingness to refund me my 4,147 dollars. I was lied to by other people (companies) involving my move. I wish I could give this company zero stars. I'm very upset and was treated unfairly.

Spoke with New Start Relocation and we came to a resolution. I appreciate the fact they took my frustration serious and made me feel better. Thank you for everything.

They arrived on a Friday and didn’t pack the items agreed upon and we even spoke to the movers and they still didn’t take it. We didn’t hear from them for 3 days about when it would be delivered and when we did because we called to ask they told us it would be another 5 days before delivery. They haven’t done what was agreed upon in contract. Don’t waste time with this company. It may be cheaper but that’s at a cost. Spend more money for quality service and movers.

If I could give no stars I would. Quoted me a price. I even gave the size of totes. Then I had to add to my order. Thought I was getting a good deal. Then when team came the price doubled, now what could I do? Had to be out and things were stolen right off my friend's dresser. The guys were quick with loading and wrapping furniture. Then was told upon delivery it had to be cash or cashier check or I couldn't have my stuff and they would charge me storage fees. But from beginning was told could use my card.

Do not use New Start Relocation. They are a contractor not a moving company. They quote a price you pay to them and then they sub your move out to a (in my case) very poor moving company - Bristol Moving and Storage. If you call looking for details they put you on hold and call the moving company. Once the moving company arrived for pickup the first thing they did was say they have to do an inventory and of course they needed more money again upfront. The truck they brought was too small and items were tied to the tail gate. I thought this truck would do the move but our belonging went to a depot and were literally thrown onto another truck.

Terrible experience, I would give them a zero. The man I worked with was a liar along with the moving company. They used First Class Movers. As soon as broker got his money he would not even talk to me like a man, it was biggest mistake that I ever made and would not recommend them for anything, big scam with them and first class movers. Charged ne more than was estimate, held us hostage per say until I signed papers and they had money, never heard of a company wanting cash at delivery but not at pick up. Just bad people and companies, just Terrible I have documented all correspondence because if there any lawsuit against them I would join them. I should have listened to others as I was warned.

Relocating can often feel overwhelming, but my recent move was surprisingly easy and stress-free thanks to the excellent service I received. From the initial inquiry to the final delivery, everything was handled with professionalism and care. The booking process was simple, and the support team clearly explained each step, which immediately gave me confidence in their services.

The team was incredibly efficient, careful, and friendly throughout the entire move. They handled all my belongings with great care, worked quickly without cutting corners, and made what could have been a stressful day feel easy. Their communication was clear from start to finish, and the pricing was exactly as quoted. I’m genuinely impressed with their professionalism and would happily use their services again.

Glad I hired them! Working with them was a pleasure, everything was done smoothly. They were punctual, and very friendly. Everything was secured, well packed and then loaded. No hidden charges, will definitely hire them again.

New Start Relocation Service has been one of the worst moving experiences I’ve ever had. Their customer service was practically nonexistent, and they failed to communicate at every step of the process. The company they hired to pick up our household goods had a delay, but New Start never informed us. Every time I called, they put me on hold and promised to call back—yet they never did. Their pricing process was unbelievable. They had me guess how many boxes we had for a 2,400 sq ft home, and then sent a truck that was far too small. The driver walked in, took one look, and immediately told me we would need another truck and that I had to pay right then. When I called New Start for help, they basically told me it was between me and the moving company. We were closing in three days, so we had no choice but to pay. They had us over a barrel.

Requested a quote and the rep gave me 6,000 when two other companies gave me a rate of 3,000. The PROBLEM was, I wanted to thank them for their time, wasn't going to work out for me to go with them and wanted them to take me off their call list but the representative was so RUDE and hung up on me before I could finish. If there was ever a partnership in the future with them especially since my partner is in the military and we move constantly. Personally this bridge was BURNED. Being a BDR in sales, do better to train your reps!

I recently used New Start Relocation for my move across the state, and I couldn’t be happier with the service! From start to finish, the process was smooth and stress-free. The team was professional, punctual, and genuinely cared about making sure my belongings were handled with care. They took extra precautions to wrap and protect my furniture, and everything arrived in perfect condition.

New Start did in fact work with me. Please disregard my previous post. Could not find a way to remove it.

After I posted this review I got a call from their customer service department who patiently listened to all that happened. They could not apologize enough and said that is not appropriate. Apologizing again I was offered a price concession. I would recommend asking questions and reviewing the documents in detail and ask for extra time. Again the actual moving company they partnered with was fabulous. I appreciate that they took the review seriously which showed they cared!

I selected this company for my moving needs from my salesman Jacob down to Angela who is the director of client services were wonderful. Told them what I needed moved. Got an accurate quote. Of course I was a little skeptical but they definitely went above my expectations. No surprises, no extra charges, accurate estimate and great service. Movers packed my home wonderful and came with all the proper materials to ensure I would not have any damages at delivery. Definitely wasn’t disappointed. I would rate them a 10.

I paid a non-refundable deposit of over $1,900 in anticipation for a move for a new job. The job offer was rescinded, so I called to ask about a refund. I was told I only had 72 hours to cancel in order to get a refund. After some back and forth, they agreed to give me $583.50 of the money back, claiming that "money had been spent in anticipation of my move." Imagine my surprise when my credit card company called, stating that this company was attempting to CHARGE me this amount, not refund it, and that they had it set up as a RECURRING CHARGE! Steer clear.

I wish I could give zero stars to VTR Line Moving. What started as a simple move quickly turned into one of the most stressful and dishonest experiences I’ve ever had. I booked through a broker who gave me a clear price and assured me everything was set. But when VTR Line Moving showed up, everything changed. The movers suddenly claimed my inventory was “larger than expected” and demanded almost double the price on the spot. I was stuck — it was moving day, I had to leave, and they knew it. It felt like a shakedown, plain and simple.

Just got a call from them regarding my move. I never agreed to hire them…In fact I called them to let them know I was going with another company and Scott said it wasn’t necessary since I didn’t commit to anything and now they want to send me a bill because I went with another company.

Johnny and his team treated our goods with care and respect. Even though we paid by the hour they did not slow down, even after a long day of moving. We tried to paste sticker on all of our boxes but once we were at the new place they asked where we required the unlabeled boxes, which I really appreciated, they could have easily just put them wherever.

From the first phone conversation New Start stood out as organized and upfront. The office staff explained the process clearly and the movers followed through exactly as described. It was nice working with a company that did as they said and didn't cut corners.

I used this company for my move from TX to OH. Fantastic moving company and movers. The staff carefully packed my furniture and moved all my stuff quickly. They were professional and friendly. Would recommend to anyone and everyone. Thank you.

I appreciated how straightforward the estimate was. The final cost matched what they quoted me and there were no additional hidden fees. Delivery was a few hours later than expected but the driver kept me updated the whole way. Overall it was a solid experience, no complaints.

Amazing service, Adam, Roma and Nick were great movers! Very kind and extremely careful with moving our belongings. They helped us with moving, assembly of a bed frame and dresser, and junk removal. While we appreciate their carefulness. If you would like to have the least amount of scuffs and damages then I would recommend them.

Communication was the standout for me. They called the day before pickup, texted updates on the road and gave me a heads up about the arrival window. It was nice not having to chase them down for answers like previous movers I've used. Everything arrived intact and on time.

The team that came to pack and load was great, friendly, respectful and very careful with my glassware and artwork. I've had moves before where things got dinged up but this time everything was in perfect shape. Definitely put me at ease during a a stressful week.

New Start handled my relocation from Florida to Texas, and I was really impressed with how organized everything was. The crew wrapped up my furniture carefully and kept me updated during the drive. Delivery showed up right on the day they promised which was a big relief.

Great Job - they did a lovely packing, they were very quick and polite. Will add more once delivered! They wrapped my mirror, bed, TV, and dresser well. They arrived on time and want too costly so far. Easy to pay and work with. Well I was grateful for the help!

I was so stressed out and still packing when Frank and Mark got there and they were so excellent to help me organize my things the most professional way possible! They were able to get my queen bed, dresser and 25 plus bags and boxes down three narrow flights of stairs in just over an hour. I really appreciate Frank for your kind help.

I recently had a move with this company and after a couple of moves with other companies, I was extremely reluctant to move forward and to let my husband and sons do it, but with our busy schedules and my husband's bad knee, I reached out to a few companies and after speaking to.

I requested a quote for some junk disposal, a fantastic feature. My first response was from New Start Relocation. I waited to get quotes from other companies in this category but New Start was the most competitive among others. We communicated to Rebecca through the chat and few hours later, my junk was removed and relocated.

I moved from Georgia to Colorado and was honestly expecting at least something to go wrong but it didn't. The movers showed up on time, stayed in contact throughout, and everything arrived in great condition. They even helped reassemble a few furniture pieces at drop-off without me asking. Overall, just a really smooth experience.

So, I would like to tell you about my experience. I recently moved from Denver to Tampa with my children and small dog Silly, and I couldn’t be happier with the service I received from this company. From the very beginning, their communication was clear, professional, and friendly. The team explained every step of the process, provided a fair quote with no hidden fees, and stayed in touch throughout the entire move.

DO NOT use New Start Relocation. This company knowingly, intentionally and willfully lied to me about how the move go and what the final cost would be. Kent in dispatch is a 100% con-man absent any honesty and or professionalism.

I recently hired new start to help me with my move from CT to NY, the crew arrived on time and we’re able to pack my whole apartment and pack all the furniture in one day. They came to New York for delivery same day and we’re able to complete the job and put everything back together same day. It was an amazing experience. Definitely would recommend.

UPDATED ON 12/30/2025: Absolutely horrible experience. The broker that was hired to do the actual move screamed in my face and hung up on me while I was in the middle of explaining something. He constantly talked over me and was disgusting. I have never in my life been treated so poorly as a paying customer. I tried explaining that the space would be much less because I had to remove a stop from my quote. He then proceeded to tell me I'd still be charged the same amount regardless of what was on the truck whereas Suzy from New Start said it would be adjusted if there were less items.

This company was great to work with! My belongings came in an appropriate amount of time and the movers were super friendly and diligent! Dan and Ryan unpacked my things very quickly and were super friendly! Would recommend.

Magnificent service!! Cannot recommend New Start Relocation sufficiently. The team of Schwartz arrived at our moving place within the time range provided and got right to work. The team was efficient in moving all my goods out of our old house and into our new place while taking care of each and every box and piece of furniture.