
New Start Relocation Reviews
- We require contact information to ensure our reviewers are real.
- Our moderators read all reviews to verify quality and helpfulness.
- We use intelligent software that helps us maintain the integrity of reviews.
About New Start Relocation
New Start Relocation (USDOT #3545015) specializes in long-distance moving and offers full-service packing options. The company is licensed, bonded and insured, and it’s family-owned and -operated. It doesn’t provide pricing online, but you can request a free quote by filling out a form on its website or by calling.
Visit newstartrelocation.com- Free estimates
- 24-hour customer support
- Fair pricing on long-distance moves
- Unclear service area
- No in-home estimates
- Local moves can be pricey
New Start Relocation Reviews
Filter by Rating
- (790)
- (58)
- (20)
- (29)
- (305)
Popular Mentions
- 4,943,040 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Top reviews
- Top reviews
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,943,040 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed May 27, 2026
Matt, Madison and Oscar ROCKED it today!! Extremely persistent making sure our moving experience was seamless. This is the second time we have used this team and can not say enough good things about how hard they worked for us. Thank you so much guys!!
Thank you for your continued trust in New Start Relocation! We truly appreciate you choosing us for your move—not just once, but for a second time.
We're delighted to hear that Matt, Madison, and Oscar provided another outstanding moving experience. Their dedication, professionalism, and commitment to making each move as smooth and stress-free as possible are qualities we value highly, and we're thrilled that they exceeded your expectations.
Your kind words and repeat business mean a great deal to our entire team. We'll be sure to share your compliments with Matt, Madison, and Oscar—they'll be honored to know their hard work made such a positive impact.
Thank you again for your recommendation and for allowing New Start Relocation to be part of your move. We wish you all the best in your new home and look forward to assisting you again whenever you need us.

Reviewed May 27, 2026
Do not use this company. They are brokers, which means all they do is sign you up with a contract with prices and delivery dates that are not guaranteed. They use second parties for deliveries, which is not disclosed at the time you sign up and pay them the deposit. My initial contact with this company was with a person by the name of Nickolas who is a scamner and a cheat. He puts so much pressure on you to sign up for the great deal he is offering right that minute and guarantees you delivery and prices that absolutely did not hold up. I could never reach him after the initial contact, as all other employees cover up for him and he is unreachable.
I would advise everyone to stay away from this shit hole of a company and their fraudulent ways to entice customers. My picked up items were delivered 8 days later and I paid over a 1,400$ more than the estimate (even though I had gone over all the items with the great Nick) as delivery company had a different calculation. Again, it was a nightmare experience, do not recommend at all. I would give them a negative 5-star if I could.
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations.
After reviewing your account, we would like to clarify several aspects of your move.
New Start Relocation is a licensed interstate moving broker, and our role as a broker is disclosed in the reservation agreement and other documentation provided before booking. As a broker, we arrange transportation with federally authorized motor carriers that perform the physical pickup, transportation, and delivery of household goods.
The initial estimate is based on the inventory provided during the reservation process. Prior to dispatch, our Quality Assurance department conducts an inventory verification to ensure the estimate accurately reflects the items to be transported. On the day of pickup, the carrier is required to perform a physical inspection of the shipment. If the actual inventory or required services differ from the estimate, the carrier must prepare a revised estimate based on the shipment presented at pickup.
With respect to delivery, the estimated transit time is subject to the terms of the transportation agreement and is dependent on routing, scheduling, and logistics. According to our records, your shipment was delivered eight days after pickup, which was within the contractual delivery window.
We are sorry to learn that you felt pressured during the reservation process. New Start Relocation expects all employees to communicate professionally and accurately, and we take feedback regarding customer interactions seriously. Your comments have been shared internally for review.
While we regret that we were unable to meet your expectations, we appreciate your feedback and wish you all the best.
Reviewed May 27, 2026
We had Madison, Scott and Joseph help us move today and we were so stressed about it but they made the move happen so fast and easy. They went over and beyond with helping us. Thank y’all so much for y’all’s help.
Thank you so much for sharing your experience! We're delighted to hear that Madison, Scott, and Joseph were able to make your move stress-free and efficient. It's wonderful to know they went above and beyond to ensure everything was handled smoothly. We appreciate you choosing us and look forward to assisting you again in the future!
Reviewed May 26, 2026
My move started great w/ my orig. rep then things changed when he left due to personal reasons & beliefs. Things became unstable, questionable, uncertain, misleading & frightening wishing I had a way outta the whole situation, a lot of promises made little to non kept.....1 red flag after another. Simple questions w/ simple answers became nerve wracking to get. Then the non speaking English truckers came w/a hidden agenda that could of cost me over 7g which for that kinda money were ready to work for but when I said NO! I barely got any of my storage home eing told they didnt have time to waste. I even drove to get them drinks w/ no thank you at all. Was as if expected of me. The little I got cost me alittle over 2g which wasn't worth the trip for. I feel taken advantage of & scammed by these people.
I would of never taken on this job had I known I'd be putting my safety & well being at risk & would of waited for a better offer in the future. In the end I paid more to get a few more items on the truck while the drivers were ready to leave me alone to clean up the mess in 80+ degree temps. In the end they did help but I don't know how I would of survived if they didn't step up to the plate as they were ready to leave before seeing me struggle. I would post pictures but for some reason this site won't let me. I have proof of all I stated.
Thank you for taking the time to share your feedback. We are sorry to hear that your moving experience did not meet your expectations.
After reviewing your account, we understand that your concerns stemmed from changes during the reservation process and the pricing presented on the day of pickup. We recognize that moving can be stressful, and we regret that you felt uncertain throughout the process.
The estimate provided at the time of booking was based on the inventory disclosed during the reservation process. Prior to dispatch, our Quality Assurance department conducts an inventory verification to confirm the items to be transported and to provide customers with the opportunity to update or revise their inventory. On the day of pickup, the assigned carrier is required to perform a physical inspection of the shipment. If the actual inventory or required services differ from the estimate, the carrier must prepare a revised estimate based on the shipment presented at pickup.
We are also sorry to hear that you were dissatisfied with the communication you received during your move. New Start Relocation expects both our staff and the motor carriers we coordinate with to communicate professionally and respectfully with every customer. Your comments regarding customer service and your overall experience have been shared internally for review.
While we appreciate your acknowledgment that the crew ultimately assisted you, we regret that the overall experience left you feeling disappointed. Our goal is to make every relocation as smooth and transparent as possible, and we value feedback that helps us improve our service.
Thank you again for taking the time to share your experience. We wish you all the best in your new home.

Reviewed May 21, 2026
I wish I did not go on word of mouth with this company. I was asked questions based on my move and how many bedrooms, asked where I would like to say budget wise so I was quoted 3,999.98 and then two days later to go over my items. Was then told I may need a different truck for my belongings and had to pay an additional 6,0000. They then placed my things in a warehouse when I asked for a straight move from Nj to Atlanta. They then lost my belongings and broke 2 of my television and have not found my things or replaced any of my TVs.
We apologize for your frustrating experience. It's disappointing to hear that additional charges were incurred and your items haven't been located or repaired. We aim to resolve these concerns quickly. Kindly contact our Customer Service team so we can investigate your case and help retrieve your belongings and replace your damaged items. Thank you for bringing this to our attention.

Reviewed May 19, 2026
Awesome experience. Great people - we called with many questions about our move and concerns. Amerisafe helped put our minds at ease, they took all the worry out of the situation and helped us greatly - answering all our questions and easily working with what we needed. Definitely worth your while to contact them on your next move. Highly recommend!
Thank you for sharing your positive experience with Amerisafe! We're delighted to hear our team could ease your mind and assist you throughout your move. Addressing all your questions and adapting to your needs is our top priority, and we appreciate the recommendation. If you need assistance with any future moves, don't hesitate to reach out.
Reviewed May 18, 2026
This is the 2nd time we have used New Start Relocation in a month. Today they moved us into our new home. Madison and Hugo were amazing. Fast, efficient, and able to problem solve at getting large pieces of furniture in the door. Thank you New Start Relocation.
Thank you for your feedback. New Start Relocation wishes you and your family the best of luck in your new home.
Reviewed May 17, 2026
Seriously, the best experience we could of hoped for! They were Amazing! So sweet, courteous, and full of energy! How they do what they do and maintain a constant smile, matched by an even better attitude, is beyond me! I really can’t say enough good things about this group of guys! They’re a fun group! I can’t thank them enough for making this move the most enjoyable moving experience, to date.
Thank you for sharing such an uplifting review with us! We're overjoyed to hear that our team delivered the best moving experience for you. Their ability to maintain a joyful, energetic ambience truly speaks to the commitment and passion we're proud to offer our clients. It means a lot to us that we helped make your move enjoyable. We appreciate your warm feedback and look forward to any opportunity to assist you in the future. Enjoy your new space!
Reviewed May 17, 2026
All of the gentleman that showed up to move us were amazing. There were reliable very kind and hard working. They were also very accommodating. I would like to personally thank, Oscar, Matt, Hugo, Nick, Scott and Madison.
Thank you for sharing such kind words about our team! We’re delighted to know that Oscar, Matt, Hugo, Nick, Scott, and Madison made your move easy and enjoyable with their reliability and hard work. Your appreciation is sincerely valued, and we'll pass along your commendations to them. Should you need our services again, we'll be here to provide the same top-notch care.
Reviewed May 15, 2026
Punctual, polite & professional! Oscar, Nick & Hugo did a great job with our relocation. Nice guys and really took care when moving our belongings. They made moving easy and stress-free. Highly recommend New Start Relocation and will definitely use them again!
Thank you for your positive feedback Customer satisfaction is our #1 goal.
Reviewed May 14, 2026
This is the 2nd time we have used this company. They were excellent the first time and amazing the 2nd time! It was a very complicated and heavy move for 2 homes and everything went very smoothly, very carefully, and very efficiently! We highly recommend Oscar, Hugo. And Nick! So kind, helpful, professional and constantly went above and beyond our expectations!!! Thank you! Thank you!
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience for both moves and proud that Oscar, Hugo, and Nick exceeded your expectations. Their professionalism, attention to detail, and going above-and-beyond service are key parts of our mission. We truly appreciate your recommendation and are grateful for the opportunity to assist with your moves. Should you need help in the future, we’ll be ready to deliver another smooth, careful, and efficient service.

Reviewed May 14, 2026
So far, my experience with Lawrence ** has been very positive. Communication has been smooth, professional, and prompt throughout the booking process. Anytime I had questions or needed updates, I received clear explanations quickly, which made the process feel much less stressful. We also had to update our destination after booking, and everything was handled efficiently and professionally. I appreciate the responsiveness and customer service so far and look forward to completing the move process.
Thank you for your kind words about your experience with Lawrence **! We're delighted to hear that our communication and professional support have made your booking process smooth and stress-free. Being able to efficiently handle your destination change is important to us. We sincerely appreciate your feedback and look forward to ensuring the rest of your move goes just as seamlessly. Should you need assistance, we're here to help!
Reviewed May 13, 2026
Nick and his crew are literally the BEST of the best. I’m a single mom and even with my 2-year-old running around, the boys had such a great attitude and even interacted with my son, and just all together had such a great vibe. The owner is very responsive to any questions you may have and is very professional. I refuse to hire any other moving company again.
Thank you for your heartfelt review! We're thrilled to hear Nick and his crew exceeded your expectations and brought positivity to your moving experience. Their interaction and professionalism truly reflect our commitment to exceptional service. Knowing you'll choose us again and recommend others means a lot. We're grateful for your recommendation and look forward to assisting whenever needed.

Reviewed May 13, 2026
Do not use this company. Jamie has taken advantage of a veteran from start to finish. We were told that we would have a 15 foot truck show up back it up. We were quoted one bedroom apartment they refused to review the phone call and keep telling us to refer to the contract that showed up a day before the movers did, but we had to pay an advance without a contract. Total bait and switch do not use this company. Also, this veteran has a funeral to attend on Monday that he’s supposed to be in his uniform but his uniforms are with the movers. Zero integrity!
We deeply regret the challenges you've faced and sincerely apologize for the inconvenience. It’s important to coordinate details thoroughly, and it appears communication fell short. We urge you to contact our customer support so we can urgently resolve moving the uniform needed for the funeral, along with addressing any terms mentioned. Thank you for your feedback, which is vital for improving our services. We'll strive to make this right quickly.
Reviewed May 13, 2026
Job well done Oscar, Matt, and Madison! Thank you so much for helping us get the kiddos out of the house LOL. Seriously, you guys made us happy; arrived early, worked well as a team, did not waste time, and delivered all our stuff safe and sound. Hugo, these boys represented you well. Thank you, guys.
Thank you for your positive feedback. Customer satisfaction is our #1 goal. Good luck in your new home.
Reviewed May 12, 2026
They moved my 3 bedroom home and did an excellent job. They had to make 2 trips, but were very efficient. They asked the entire time where I wanted items placed and reassembled anything they took a part. I would highly recommend them and would definitely use again if I ever need any moving services.
Thank you for your glowing feedback! We're thrilled to hear our team handled your move efficiently, ensured proper placement of items, and reassembled furniture with care. Your high recommendation and willingness to choose us again are genuinely appreciated. We're here to assist happily whenever you need quality moving services in the future.

Reviewed May 12, 2026
This company's trash. I hired them to move my property from Alabama to Colorado. They up-charged me when they picked up my property in Alabama, then refused to deliver my property in Colorado for nearly six months. I had to sue them in federal court. Case No. ** can be found on PacerMonitor. They folded immediately. All of my property was delivered and I received a full refund, including court costs. Avoid them forever.
We regret to hear about the ordeal you faced with our service. It was never our intention for this experience to be stressful or prolonged. We've acted to ensure those handled this the right way. Thank you for detailing your experience. Such feedback is vital for understanding shortcomings and making necessary improvements. If there is more we can do to address what occurred, please feel free to let us know.
Reviewed May 11, 2026
They arrived on time, ready to work. The guys worked quickly and efficiently. Very friendly, professional and trustworthy. They were gentle with all my belongings. Great communication skills. They put all my furniture together and also offered to help me with anything else I needed. I will use them again in the future. 10/10 recommend!!
Thank you for your positive feedback. good luck in your new home.
Reviewed May 8, 2026
I don’t usually take the time to write reviews, but New Start Relocation really earned this one. We had a long-distance move from Texas to Colorado and I was honestly stressed out before it even started. From the first phone call, they were straight forward, no weird hidden stuff, just clear communication about pricing and timing. The crew showed up on time, got everything wrapped and loaded way faster than I expected, and they actually handled my furniture like it mattered, not just “throw it in the truck” type of energy.
What stood out most was how consistent they were during the whole process. I got updates during transit, and when they arrived everything was still in perfect condition. No missing items, no damage, nothing. They even helped place the heavier stuff where we wanted it instead of just dropping boxes at the door. For a long-distance move, that level of care is rare. I’d honestly use them again without thinking twice. Chris
Thank you for sharing your experience with New Start Relocation! We're delighted to hear about the seamless journey you had during your move from Texas to Colorado. It's fantastic that our team managed every detail with precision— from punctual and organized crew efforts to communicating clearly. We pride ourselves on treating belongings with the utmost care and ensuring smooth service throughout full-scale moves. Your willingness to repeat the service means the world. Reach out whenever the need to move arises again!
Reviewed May 6, 2026
I cannot express how valuable my experience with New Start Relocation is and was. The Holy Spirit guided me to them during a tragic time in my life more than once. As a single person moving is a daunting task; They handled it with ease. They moved my belongings with the utmost care and what seemed as a nightmare (moving) for me turned into a glorious moment in my life. Madison is one of the kindest most respectful people on this planet. He also had a great team. It gives me great pleasure to write this review!! 5 stars ⭐️!!!! God’s Grace and Mercy for an amazing company. I will use them again and again and recommend their services to my friends and family. Thank you guys!!!
Thank you for sharing your uplifting review. We're overjoyed to know our team and Madison provided a supportive and seamless moving experience during a challenging time. Transforming your move into such a memorable moment truly reflects our values. Your exceptionally kind endorsement reaffirms our mission to deliver unparalleled service. We're honored by your intention to recommend us to others and would be thrilled to assist you again. Wishing you grace and ease in each relocation.
Reviewed May 6, 2026
These guys are the absolute best! Polite, clean, motivated, on time, and pleasant to be around. Couldn’t ask for more. Will use New Start Relocation again and recommend highly. Second move we got Matt, Oscar, and Joseph. Couldn’t ask for more. Will definitely use them again. Thank you guys!
Thank you for your positive feedback. Good luck in your new home.
Reviewed May 5, 2026
Top to bottom, a great moving experience. Oscar had his guys show up early and ready to work. Matt, Danny and Scott were all extremely easy to work with, and they took extra care with all of our items. We will definitely refer anybody in the area to New Start Relocation for future moves!
Thank you for sharing your incredible experience! We're delighted that Oscar, Matt, Danny, and Scott exceeded your expectations with their professionalism and care for your belongings. Your willingness to refer New Start Relocation to others means a lot to us. We look forward to helping anyone you recommend with the same high-quality service in the future.
Reviewed May 4, 2026
I wouldn't recommend a broker for moving. They gave me incorrect information as far as how much it would cost, did not come out to look at my stuff, said it would be a 1 day turnaround from Denver to the Dallas area (it was not). As soon as I started having issues as far as not knowing when the people were coming to pack my load, I never heard from Nick again. My fee went from around $3900 to over $7100.
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations.
After reviewing your account, we would like to clarify several aspects of the moving process.
New Start Relocation is a licensed interstate moving broker, and this is disclosed in the reservation documents provided before booking. The initial estimate is based on the inventory provided during the reservation process and is not generated through an in-home survey. To help ensure accuracy, every customer participates in a Quality Assurance review prior to dispatch, during which the inventory is verified and may be updated if additional items or services are identified.
On the day of pickup, the assigned motor carrier is required to perform a physical inspection of the shipment. If the actual inventory or required services exceed what was included on the original estimate, the carrier must prepare a revised estimate based on the shipment presented for transportation.
Regarding delivery, interstate moves are scheduled in accordance with the transportation agreement and are subject to routing, scheduling, and logistical factors. Estimated transit times are not guaranteed.
We also regret that you felt communication fell short during your move. We strive to provide timely updates and responsive customer service throughout the relocation process, and we take feedback regarding customer communication seriously.
While we regret that your experience did not meet your expectations, we appreciate your feedback and wish you all the best in your new home.
Reviewed May 3, 2026
Kam and Muhammad - did an excellent job and worked hard to get a full load in the truck. Would highly recommend.
Thank you for sharing your wonderful feedback! We're delighted to hear that Kam and Muhammad provided you with excellent service and diligently loaded the truck. It's experiences like yours that reinforce our commitment to hard work and customer satisfaction. We deeply appreciate your recommendation and are here for any future needs you may have.
Reviewed May 3, 2026
Oscar, Joseph, Matt, Scott, Nick AND Madison All were amazing. Professional and courteous. They were talented logistics experts and motivated to make us happy beginning to end. They surpassed our expectations. Thank you guys.
Thank you for your wonderful testimonial! We're overjoyed to hear that Oscar, Joseph, Matt, Scott, Nick, and Madison provided you with such exceptional service. It's uplifting to know they exceeded your expectations with their professionalism and logistics expertise. Your words affirm the dedication of our team to making customers happy, and we appreciate the opportunity to serve you. Please do not hesitate to reach out for any future needs. Thank you for choosing us!
Reviewed May 1, 2026
Thank New Start Relocation to send I Movers LLC to move us north to north. On time and efficient. Movers very professional.
Thank you for your positive feedback. Good luck in your new home.

Reviewed May 1, 2026
I recently used New Start Relocation for a long-distance move tied to job #**, and I honestly couldn’t have asked for a better experience. Moving is usually overwhelming, especially when it involves relocating far away, but their team made everything feel so much easier and more organized. From the start, they were friendly, responsive, and really took the time to explain how the whole process would work.
On moving day, the crew showed up on time and handled everything with so much care and attention. They were super efficient but never rushed in a way that felt careless. All of my furniture and boxes were packed and loaded securely, and I could tell they knew exactly what they were doing. When everything arrived, it was all in perfect condition, which was such a relief.
What I appreciated most was how supported I felt throughout the entire move. Long-distance relocations can be stressful, but New Start Relocation kept me updated and reassured the whole time. It really felt like they cared about making this transition as smooth as possible for me. I’d definitely recommend New Start Relocation to anyone planning a move, especially if you’re going long distance like I did. They truly made a big life change feel exciting instead of stressful.
Thank you so much for sharing your wonderful moving experience with New Start Relocation. We're delighted to hear our team eased the stress of your long-distance move and ensured your belongings arrived safe and sound. It's fantastic to know that our efficient, attentive service met your expectations and made this big change feel exciting for you. Your recommendation truly means a lot to us, and we look forward to assisting with any future moves you might have.
Reviewed May 1, 2026
This is the worst relocation company - do not go near them. They either have no idea how to quote your move or intentionally bait and switch their customers. Our move was quoted for 36 items and ten additional boxes were added on the day of move. They more than doubled the cost of the move and have no way to justify the additional charges other than to say trust us that the items required more cubic feet in the truck. We have followed up twice and were ultimately hung up on my custom per service because we asked them to provide details of the quote and more specificity regarding the charges.
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations.
After reviewing your account, we respectfully disagree with the characterization of your move as a "bait and switch."
Your initial estimate was prepared using the inventory provided during the reservation process. Prior to dispatch, New Start Relocation conducted a Quality Assurance review to verify the inventory and provide you with an opportunity to update or revise the items to be transported. On the day of pickup, the assigned motor carrier performed the required physical inspection of the shipment. During that inspection, it was determined that the actual shipment, including the additional boxes and the space required to safely load the household goods, exceeded the inventory reflected on the estimate. As required, the carrier prepared a revised estimate based on the shipment presented at pickup.
Cubic footage is determined by the amount of space the shipment occupies once it is professionally loaded onto the truck, not solely by the number of individual items. As a result, adding items such as boxes, along with the actual size and configuration of the shipment, can significantly affect the total volume required.
We are also concerned by your comments regarding your interaction with our customer service team. New Start Relocation expects every customer to be treated with professionalism and respect. Your feedback has been shared internally for review.
While we regret that we were unable to meet your expectations, we appreciate you taking the time to provide your feedback and wish you the very best in your new home.
Reviewed May 1, 2026
Thank you New Start Relocation for sending iMoversllc to move me from Virginia to North Carolina. The gentlemen could not have been kinder or more professional! I never plan to move again but if I did I’d call Imoversllc again!
Thank you for your feedback. Customer satisfaction is out #1 goal.

Reviewed April 30, 2026
I recently used New Start Relocation for a long-distance move, and I couldn’t be more satisfied with the experience. From the beginning, everything was handled professionally and efficiently. My job number was #**, and the team made sure every detail was covered so I didn’t have to stress about the process. Moving can be overwhelming, especially across a long distance, but they made it feel smooth and organized.
The movers arrived on time, worked quickly, and treated all of my belongings with care. They were respectful, friendly, and clearly experienced in handling moves like mine. Communication was great throughout the entire process, and I always felt like I knew what was going on with my items. What stood out the most was how reliable and organized New Start Relocation was from start to finish. Everything arrived safely and on schedule, which gave me peace of mind during a big transition. I would definitely recommend their services to anyone planning a move, especially long-distance.
— Jadden
Thank you for sharing your positive experience with New Start Relocation! We're thrilled to know our team made your long-distance move smooth and stress-free. It's great to hear that the efficient, timely, and careful service, paired with excellent communication, led to such satisfaction. Your recommendation means a lot to us. We're excited to provide the same exceptional support whenever you need in the future. Wishing you all the best in your new home!

Reviewed April 30, 2026
My name is Michael **, and I am writing this review to express my utmost satisfaction with New Start Relocation. They recently completed my long-distance move under job number #** from Chicago to Denver, and the entire process was handled with exceptional professionalism and care. From the moment I contacted them, the team at New Start Relocation demonstrated a commitment to excellence. The quote was fair and transparent, with no hidden fees. On moving day, the crew arrived promptly and efficiently packed all my belongings using sturdy materials that protected everything during the long journey across states.
What truly impressed me was their attention to detail and constant communication. I received updates via text and email throughout the transit, which helped me stay relaxed knowing my items were in good hands. The delivery was timely, and upon arrival, the team unpacked and placed furniture exactly where I wanted it. Not a single item was damaged, which is remarkable for a cross-country relocation. New Start Relocation exceeded all my expectations. Their staff was courteous, hardworking, and went above and beyond to make this stressful event as easy as possible. I highly recommend them to anyone needing reliable long-distance moving services. Thank you for making my move a success!
Thank you for sharing your delightful experience with New Start Relocation! We're thrilled to hear that every phase of your move from Chicago to Denver met your expectations. The attention to detail, consistent communication, and personalized service during transit are cornerstones of our approach. It's wonderful to know the effort resulting in an undamaged, stress-free move enhanced your move significantly. We appreciate your high recommendation and look forward to assisting you or any referrals with future moves.

Reviewed April 29, 2026
Thank you to New Start Relocation for sending East West movers LLC for the great move from NY to FL. The men were great and positive and polite. They moved everything around for us as need!!!
Thank you for your positive feedback. Good luck in your new home.
Reviewed April 26, 2026
They were amazing! Thank you for moving us into our new home! No scratches, completely professional, even moved furniture after the fact (when I decided pieces looked better in another location). I highly recommend New Start Relocation for your next move!
Thank you for sharing your wonderful experience with us! We're delighted our team helped with your move to your new home with such care and professionalism. It's great to know we exceeded your expectations in managing your furniture needs. Your high recommendation is seriously appreciated, and we look forward to assisting with any future relocations. Enjoy your new home!
Reviewed April 25, 2026
These were the guys that helped: Madison, Scott, Matt and they were awesome!! Fast, funny, and so helpful.
Thank you for your positive feedback. Customer satisfaction is our #1 goal. Good luck in your new home.
Reviewed April 25, 2026
I’ve used New Start Relocation twice for some very large and complicated multiple stop moves in the last year. Each time they were responsive, flexible with my needs, careful with our belongings, and had the best attitudes, even in the heat. I always forget to leave reviews, but Madison and Nick did such an amazing job when we used them again yesterday that I made sure to set a reminder. I choose them because of the reviews they already had and I can tell you that they have most definitely earned every one of those 5 stars! Have used other companies in the past, but never again. We will continue to work with New Start Relocation and recommend them to anyone we know who needs movers.
Thank you for sharing your experience with New Start Relocation. We're thrilled to hear that Nick and Madison exceeded your expectations with their responsiveness, flexibility, and positive attitude, making every move stress-free. Your generous praise and recommendation are incredibly appreciated. Should you or anyone you know need assistance again, we're eager to provide the same excellent service!
Reviewed April 25, 2026
I want to share my experience so others can be careful before booking with New Start Relocation. From the beginning, there was a lot of pressure to put down a large deposit quickly—in my case, it was $800. They push you to secure the booking fast, but they do not clearly explain how difficult it can be to get that money back later. The issue was not small price differences of $100 or normal adjustments. We are talking about thousands of dollars in added charges for the exact same move, with the exact same list of items, the same condo details, and the same information already provided from the beginning.
Every time the move got closer, the estimate kept increasing more and more with no clear explanation or limit. It became very concerning because it felt like once they had your booking, the real price kept changing. On moving day, the price increased again, and it made me extremely uncomfortable trusting them with my belongings, not knowing if they would demand even more money later or potentially hold my items until I paid.
What they also do not clearly explain is the contract. They make you sign quickly, but buried in the agreement is that if, on moving day, you do not agree to the new inflated price and decide not to proceed, they can claim you are not entitled to a refund of your deposit—even if the move never actually happens. After reading many other reviews, I realized this was not an isolated experience. Many people described the exact same pattern—low initial quotes followed by major price increases at the last minute when customers feel like they have no other option.
When I tried to resolve the issue by email, they offered to return only about $500 and keep the rest, even though the move never happened. I refused because I did not agree with that, and after my second email requesting a full refund, they simply stopped responding. Fortunately, I was able to cancel before handing over my belongings, but many others were not so lucky. This experience felt misleading, stressful, and very unprofessional. Please read reviews carefully and be extremely cautious before trusting this company with your move.
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations.
After reviewing your account, we respectfully disagree with several of the statements made in your review.
The estimate provided at the time of booking was based on the inventory and information available during the reservation process. As part of our standard procedures, every customer participates in a Quality Assurance review prior to dispatch. During this review, the inventory is verified item by item, and customers are given the opportunity to add, remove, or revise their inventory to ensure the estimate accurately reflects the services requested.
If additional inventory, larger items, or additional services are identified during the Quality Assurance review or by the assigned motor carrier during the required physical inspection at pickup, a revised estimate may be necessary. Carriers are required to charge based on the actual shipment presented for transportation and the services required on moving day.
We also want to clarify that New Start Relocation does not engage in practices that involve withholding household goods to obtain payment. Transportation charges and payment terms are governed by the signed transportation documents and applicable federal regulations.
Regarding your deposit, the reservation agreement clearly outlines the cancellation and refund terms before a customer completes the booking. We encourage all customers to carefully review these terms and ask questions before signing.
We understand that pricing changes can be frustrating, and we regret that your experience did not meet your expectations. New Start Relocation remains committed to transparency throughout the reservation and Quality Assurance process and appreciates the opportunity to respond to your concerns.
We wish you all the best and thank you for your feedback.
Reviewed April 24, 2026
Madison and Oscar were incredibly helpful in our move! It was our first time with them, and we were recommended and could not have been happier. Honestly, a great company and team that do their all to help you move smoothly and efficiently. Please request them!!! Always 11/10 stars!!!!!!!!
Thank you for the positive feedback. Good luck in your new home.
Reviewed April 24, 2026
They handled our move today. Short-notice scheduling and were still here bright and early, ready to go. We hadn’t prepped much and they still knocked it out, professionally, fast and most importantly, carefully. The weather has been brutally hot and they didn’t let it deter them. We’ll be using them again very soon! Highly recommend New Start Relocation!
Thank you for sharing your wonderful experience! We're delighted that the team was ready and efficient even on short notice, especially with such demanding weather conditions. Their professionalism and care echo the commitment we strive for at New Start Relocation. We truly appreciate your recommendation and look forward to helping you with your next move.
Reviewed April 22, 2026
New Start Relocation provided a wonderful service with helping my family move to our new home. It was a long distance move, out of state, and I was a bit worried about having some of my pieces damaged during such a long haul. I was also worried about getting this work done at an affordable rate. But New Start was phenomenal! The workers were professional and very mindful with how the did their job which was challenging. They knocked it out no problem. None of my belongings was damaged and they even helped put some of the new furniture together. Very great work from very patient movers. I'd definitely recommend them to any one that is moving. Great Company, great service.
Thank you for taking the time to share your wonderful experience with New Start Relocation! We are thrilled to hear that our professional and attentive team helped make your long distance move worry-free. Ensuring all your belongings were delivered safely and aiding with furniture assembly underscores our commitment to offering exceptional service. Your kind words and enthusiastic recommendation mean a lot to us. We're delighted you found value in our services, and we proudly stand behind our team's ability to deliver quality moving solutions. If you ever require assistance again, we'll be here for you and your family.

Reviewed April 22, 2026
I recently used New Start Relocation for a long-distance move, and overall I had a positive experience. From the initial quote to the final delivery, the team communicated clearly and kept me updated throughout the process. Scheduling was straightforward, and they were flexible when I needed to adjust my moving date. On moving day, the crew arrived on time and handled my belongings with care. They wrapped furniture properly, labeled boxes, and worked efficiently without cutting corners. I appreciated how respectful and professional they were during a stressful time. Delivery was within the estimated window, and everything arrived in good condition. Any minor concerns I had were addressed quickly by customer service. Based on my experience, I’d recommend New Start Relocation to anyone planning a long-distance move. Marco
Thank you for sharing your insightful experience with New Start Relocation. We are so pleased to hear that from the initial quote through to delivery, our team stood out with clear communication and flexibility, enabling an efficient move even when adjustments were needed. It’s wonderful that our crew’s prompt arrival, respectful handling of your belongings, and thorough care alleviated some of the stress during the move. We are glad any minor concerns were swiftly addressed by our customer service team. Your recommendation is a strong affirmation of the professional standards we uphold and aspire to. Should you require similar services in the future, don't hesitate to get in touch!
Reviewed April 21, 2026
** IN to AR. Walter and his crew were kind and courteous. Dispatch kept me advised of show times. They made sure to pack with care. Overall I would recommend their services. Job well done....
Thank you for the positive feedback. Customer satisfaction is our #1 goal. New Start Relocation wishes you and your family the best of luck in your new home.
Reviewed April 21, 2026
During our move, we required storage, and they offered a great answer. We had peace of mind thanks to their simple and safe storage services. The group made sure everything was stored securely and handled our possessions with care. They delivered everything in wonderful shape when we were ready. The entire procedure was stress-free because to their organization and professionalism. Having a business that effortlessly provides both moving and storage services is fantastic. For anyone in need of flexible moving choices, I heartily suggest them.
Thank you for sharing your exceptional experience with us! We are delighted to hear that our seamless moving and storage services provided you with peace of mind throughout the process. It's gratifying to know that our team made sure your items were stored responsibly and delivered in excellent condition, contributing to a stress-free experience. We appreciate your enthusiastic recommendation and are thrilled to be recognized for combining organization and professionalism in providing flexible moving options. Your satisfaction with our services is what we always aim for, and we look forward to delivering similarly positive experiences to you in the future.
Reviewed April 20, 2026
The most notable aspect of New Start Relocation was their integrity. In this industry, it is uncommon for the final cost to match the first quote. The movers were kind, cautious, and effective. They delivered on schedule and packed everything safely. Their service has been excellent, and I would hire them again without a doubt.
Thank you for sharing your incredible experience with New Start Relocation! We are thrilled to hear that integrity was a highlight of your interaction with us and that we delivered exactly what we promised in terms of cost and service. It's a delight knowing that our team was kind, cautious, and efficient, ensuring your belongings were safely packed and arrived on time. Your trust in us for future needs speaks volumes, and we couldn’t be happier with your vote of confidence in our services. We look forward to providing you with excellent moving experiences again!

Reviewed April 19, 2026
Do not use these people. They will lose your stuff, try to give you other people's stuff at drop off that they forgot to drop off at the last stop. They will also lose pieces/screws/bolts, etc. to your furniture or items that they broke down at an exorbitant cost. They charge for boxes to put your things into that they end up just wrapping in their moving blankets and tape. I paid extra for them to pack up computers and monitors and they all ended up in thin blankets with the monitors only being allotted 1 blanket for multiple monitors. All sunshine and rainbows until you sign the contract. They have all these excuses about their bad reviews when questioned and they talk a really good game. They quoted a decently low price to match a competitor and offered a number of discounts. Made the pre-pick-up call to do any adjustments. 50ish boxes added about 4 thousand dollars in cost.
Removed other things like big furniture, etc. and when they arrived for pick up they tried to add on another 4 thousand. Nothing had been added from the pre-pick-up call and all items had been meticulously counted/sized. Boxes come with how many cubic feet they take up. FYI. Refused to pay the extra so they took it at the second pricing quote.
Arrived to the destination in a timely manner but instead of the company that is "licensed and bonded" putting my things into my home, strangers they hired from a gig booking looking to make a little cash showed up to help the driver unload. They did not know the story of my fragile items and the guys were nice enough but it made me uneasy having these strangers randomly hired to come into my home and make commentary on my expensive things. Just do not use this company if you can help it. The reviews speak for themselves as well as their horrible BBB rating. I would suggest them to no one except maybe a lawyer who could sue them for their shady activities. This company needs to be shut down.
We are truly sorry to hear about your experience and appreciate you taking the time to share your concerns.
At New Start Relocation, we take all feedback seriously, especially when it involves the handling, packing, and delivery of a customer’s personal belongings. What you’ve described does not reflect the level of service we aim to provide, and we understand how frustrating and concerning this situation must have been.
To address a few of your concerns:
Pricing & Estimates: All estimates are based on the inventory provided prior to your move. Adjustments can occur if the volume or packing requirements differ at the time of pickup. That said, we understand your frustration regarding the increase in cost and would like the opportunity to review your file to ensure everything was handled in accordance with your agreement.Packing Services: Proper packing—especially for fragile items like computers and monitors—is something we expect our carriers to handle with care. Your feedback regarding insufficient protection is concerning and will be escalated for internal review.
Delivery & Labor: While it is not uncommon in the industry for drivers to utilize additional labor to assist with unloading, all personnel are expected to maintain professionalism and handle items appropriately. We understand your discomfort and take this concern seriously.
Missing Items / Hardware: We regret any issues related to missing pieces or hardware. Claims for loss or damage are handled through the assigned carrier, and we are more than willing to assist you in initiating or following up on that process.
We would like the opportunity to review your move in full detail and work toward a resolution. Please contact our Customer Service team directly at your earliest convenience so we can assist you further.
Our goal is always to provide a smooth and transparent moving experience, and we regret that this was not your impression.
Reviewed April 17, 2026
Elana helped me so much with my move! She was amazing from start to finish—super helpful, responsive, and made the whole process way less stressful. She really went above and beyond to make sure everything went smoothly, and I couldn’t have done it without her. I highly recommend working with Elana!
Thank you for sharing your remarkable experience with Elana! We are absolutely thrilled to hear that she was able to make your move so efficient and less stressful. Her dedication and readiness to go above and beyond exemplify the quality service we strive to deliver. We are delighted that Elana could help ensure everything went smoothly for you, and your willingness to recommend her is greatly appreciated. Please don't hesitate to let us know if we can assist with anything else in the future!
Reviewed April 17, 2026
Elena helped me coordinate my move, and the experience was seamless, thorough, and professional from beginning to end. I will recommend to friends & family who need the same level of care in their moving experience. Thank you!
Thank you for sharing your experience with us! We are delighted to hear that Elena ensured your move was seamless and thoroughly professional from start to finish. We truly appreciate your willingness to recommend our services to your friends and family, and your satisfaction is the greatest compliment we can receive. We're here whenever you or your loved ones need a reliable and caring moving team.
Reviewed April 17, 2026
Had the greatest experience, They did my move, and then I referred my Mom to them as well. Cannot thank them enough for the time they spent with me to make this process easy. Moving is very overwhelming as it is and most of the people that I spoke as other places I felt they were not going to take care of my things. The movers with gentle and Joe who I spoke with on the phone broke everything down for me and made it so easy.
Thank you so much for sharing your wonderful experience! We're thrilled to hear that our team could make your moving process easy and stress-free. It's fantastic to know that our movers and Joe assisted you effectively and provided the care and attention your belongings deserved. We greatly appreciate the trust you placed in us by recommending our services to your mom too. Your kind words mean the world to us, and we're here for you should you need us again in the future.
Reviewed April 17, 2026
The best moving company ever! There are a lot of moving companies out there who could learn from how New Start Relocation runs their business. I am blown away by the difference in New Start Relocation and other movers we have used in the past. We needed some very heavy furniture moved in our bedroom and it was a great experience from the first call to the accomplished task. Jacob and Oscar were assigned to the job and kudos to them for doing a great job. They were respectful, polite and very hard workers. I highly recommend New Start Relocation - you will be so glad you contacted them.
Thank you for sharing such a glowing review of your experience with New Start Relocation. We are overjoyed to hear how impressed you were with Jacob and Oscar's professionalism and work ethic. It’s wonderful to know that we exceeded your expectations and differentiated ourselves positively from your previous moving experiences. We strive to ensure a seamless and satisfying moving process from the initial call until completion. Your high recommendation of our services is invaluable and greatly appreciated. We look forward to being your trusted moving company in future transitions.
Reviewed April 16, 2026
Warning to anyone considering using New Start Relocation for a move: choose another company. Our experience was terrible and stressful. We initially spoke with a sales representative, Joe, who quoted us a reasonable rate and was very responsive before we signed the contract. He followed up multiple times and assured us that as long as all items were listed in the contract, there would be no additional fees. Because we had read several negative reviews mentioning surprise charges, we raised these concerns directly with Joe in multiple conversations. We carefully provided every detail—apartment floor, elevator access, distance to the truck, and a complete inventory of items—to avoid any unexpected costs.
Each time, we were reassured that there would be no extra charges. However, on moving day, the situation changed immediately. The movers began adding fees for the elevator, walking distance, and even additional cubic footage for certain items. When we tried to contact Joe, he sent our calls to voicemail all day. We continued trying to reach him in the following days, but it appeared our numbers had been blocked. The movers also made it clear they would not begin work unless we agreed to the new charges and paid half upfront.
At that point, canceling the move was not a realistic option, leaving us with no choice but to pay. We were then told delivery would take 3–4 days. Instead, it took nearly two weeks, despite numerous calls to customer service, who could not provide a clear delivery date and repeatedly said it was up to the movers. When our belongings finally arrived, only one person was assigned to unload everything. Several items were damaged, and there was also damage to our home during the process. To their credit, the moving company did reimburse us for some of the damages.
That said, our primary issue is with New Start Relocation. We feel they misrepresented the service to secure our business, dismissed legitimate concerns raised from prior reviews, and failed to support us when problems arose. Their customer service was ineffective and appeared to side with the movers rather than advocate for us in anyway. If you’re considering using this company, be aware: even if you think these issues won’t happen to you, they will.
We’re very sorry to hear about your experience and appreciate you taking the time to share such detailed feedback.
At New Start Relocation, we understand how important pricing transparency and communication are during a move, and we regret that your expectations were not met.
To clarify, all initial estimates are based on the inventory and details provided prior to the move. Additional charges may be assessed by the assigned carrier at pickup if there are discrepancies in cubic footage, access conditions, or services required at origin or destination. These adjustments are standard within the moving industry and are outlined in the documentation provided prior to service.
That said, we understand your frustration—especially given your efforts to provide complete and accurate information in advance. Your concerns regarding communication, specifically the difficulty in reaching your representative, are also taken seriously, as consistent availability and support are part of the service we aim to provide.
We would like the opportunity to review your file in detail, including the estimate, inventory, and any revised paperwork completed at pickup, to ensure everything was handled properly and in accordance with your agreement.
Please contact our Customer Service team directly so we can further investigate and work toward a resolution.
Reviewed April 15, 2026
Team Leader Madison, Oscar and Mike did an excellent job on my move from Fort Lauderdale to Houston. They were all very polite and hard workers. It was a difficult move with a 3 story house at the destination, but they conquered it. My family has used New Start Relocation twice now and will again in the future. Highly recommend New Start Relocation.
Thank you so much for taking the time to rave about your experience with our team at New Start Relocation! We're ecstatic to hear that Madison, Oscar, and Mike provided you with such diligent, professional service during your move from Fort Lauderdale to Houston, despite the challenging setup. It’s wonderful news that you found our team's politeness and hard work worth recommending and that your family has returned to us for another move. Our crew takes pride in making moves run smoothly, and knowing you plan to choose us again in the future motivates us to continuously deliver excellent customer service. If you need further assistance, feel free to reach out anytime. A
Reviewed April 11, 2026
Employee Joe pressured me to put down a $800 deposit on a move I felt like was overpriced, I put down the deposit with knowledge that it was cancellable within 72 hours. Called to cancel, received an extremely rude, snarky, and unprofessional callback where he told me “I’d say thanks for wasting my time but I’m not surprised” and “I hope you enjoy being upcharged” and hung up on me. Super unprofessional. Super uncool. This review is deserved.
We sincerely apologize for the experience you’ve described and appreciate you bringing this to our attention.
At New Start Relocation, we expect all team members to communicate with customers in a respectful and professional manner at all times. The interaction you’ve outlined—specifically the language used and the manner in which the call ended—is not acceptable and does not reflect our company standards.
Regarding your deposit, you are correct that our cancellation policy allows for cancellation within the designated timeframe. We regret any frustration you experienced during that process, as it should have been handled courteously and efficiently.
Your feedback has been escalated to management for internal review, and appropriate action will be taken to address this matter directly.
We truly value all customer interactions and strive to provide a transparent and respectful experience from start to finish. If you would like us to further review your cancellation and ensure everything was processed properly, please contact our Customer Service team directly.
Reviewed April 10, 2026
If I could give this company 0 stars, I absolutely would. Madison ** quoted me $6,600 for our 4-bedroom, 3,200 sq ft home after doing a full video estimate, which we trusted would be accurate. She very adamant that NSR was the most affordable and reliable company and assured we could save money by getting rid of things. We went out of our way to get rid of a significant amount of our belongings beforehand, thinking it would help reduce costs. Instead, the exact opposite happened.
On moving day, we were blindsided with a new total of $15,300, more than double added at the last minute. There was no real explanation that justified such a massive jump, especially after they had already assessed everything via video. To make matters worse, they only allocated enough space for about half a truck, which is completely unrealistic for a 4-bedroom home.
Moving is already stressful and expensive, but being hit with an outrageous and unexpected bill the day of the move felt completely unfair and honestly predatory. We planned and budgeted based on their original estimate, and they put us in a position where we had no real choice but to pay.To make matters worse, after all of this, Daniel (the GM) tried to smooth things over with a $700 refund which doesn’t even begin to address the overcharge. It felt more like an attempt to quiet the situation than take real responsibility. Also the AUDACITY of Sarah Stern to call and ask me to change my review because it hurts her as an employee was baffling. I would strongly urge anyone considering this company to look elsewhere. What they quoted and what they charged were nowhere close, and the experience was incredibly frustrating and disappointing.
We are very sorry to hear about your experience and appreciate you taking the time to provide such detailed feedback.
At New Start Relocation, we understand how important accuracy and transparency are—especially when a customer takes the time to complete a video estimate and reduce inventory in good faith. We regret that your expectations regarding pricing were not met.
To clarify, all estimates—whether conducted verbally or via video—are based on the information available at the time and are subject to adjustment by the assigned carrier at pickup. Final charges are determined based on the actual space utilized (cubic footage), packing requirements, and any additional services identified on-site. These terms are outlined in the documentation provided prior to your move.
That said, we understand how concerning it is to experience a significant price increase on the day of your move, particularly when you made efforts to minimize your inventory. Your concerns regarding the change in total cost, as well as the allocation of space, are being taken seriously and warrant a full internal review.
We also want to address your comments regarding post-move communication. Any outreach from our team should always be handled professionally and respectfully. If your experience did not reflect that standard, we sincerely apologize, as this is not the level of service we aim to provide.
Regarding the $700 refund, this was offered as a gesture of goodwill while we reviewed the matter further—not as a dismissal of your concerns. We would still welcome the opportunity to take a deeper look into your file and the circumstances surrounding your move.
Please contact our Customer Service team directly so we can investigate this thoroughly and work toward a fair resolution.
Reviewed April 9, 2026
The way New Start Relocation packed and handled my stuff amazed me. Their team made sure delicate artifacts were safeguarded and using the right materials. The delivery was on schedule and the cost was in line with the quote. My home move was Quick and Stress-Free thanks to them. I would unquestionably suggest them to anyone searching for trustworthy movers that provide excellent service.
Thank you for your outstanding review of New Start Relocation! We’re thrilled to know that our attentive team handled your belongings with utmost care and ensured we used appropriate materials for your delicate items. Punctuality and adherence to quotes are pivotal to our commitment to customer satisfaction, and we’re glad we lived up to your expectations, providing a quick and stress-free move. Your recommendation is valuable to our team, as we aim to offer trustworthy and exemplary service continually. We appreciate you considering us for sharing these words and look forward to assisting anyone in your circle who needs reliable movers.
Reviewed April 9, 2026
My wife and I used New Start Relocation to move our belongings to storage. We were very pleased with their service. The young men were professional, they all shook our hands and introduce themselves, Mike, Nick, Joseph & Matt. They moved quickly but were careful. We feel that the price was very reasonable. We will definitely use their services again and highly recommend them. We give them 5 stars!!!!
Thank you for taking the time to share such a remarkable review of your experience with New Start Relocation! We are delighted to know that Mike, Nick, Joseph, and Matt conducted themselves so professionally during your move and left such a positive impression. We always prioritize swift yet careful service, and it pleases us to hear that it resonated with you. The affordability and satisfaction you've experienced speak volumes to our commitment to excellence. Your recommendation means a great deal to us, and we eagerly look forward to assisting you the next time you'll need reliable moving services. Thank you once again for your kind words and choosing us!
Reviewed April 8, 2026
Before the final delivery, we made use of their storage services. Everything arrived in wonderful shape and remained safe. They have a dependable and well-run system.
Thank you for your delightful review of our storage services! We're pleased to hear that our system proved to be both reliable and well-organized, ensuring the safe arrival of your belongings in wonderful shape. We're committed to providing secure and dependable solutions, and it's rewarding to know that you had such a positive experience with us. We appreciate your feedback and look forward to serving you again in the future should the need arise!
Reviewed April 8, 2026
If I could give more than five stars I would! These guys put in a long day with some unforeseen delays but remained respectful and polite, and even made suggestions on how to arrange our furniture when asked. Have used before and there was no question that I would use them for this move. Thanks Joseph and your great crew!
We're thrilled to hear how satisfied you are with your moving experience! Thank you for recognizing the dedication and professionalism of Joseph and his team, even leading you through some unforeseen delays. We appreciate your continued trust in our service for your moving needs and are always happy to offer layout suggestions when needed. We're grateful for your exceptional five-star review and look forward to assisting you with more smooth moves in the future. Your commendation underpins our commitment to maintaining high levels of customer care and hard work. Thank you once again for choosing us!
Reviewed April 8, 2026
The team was courteous, diligent and extremely cautious with our possessions. They made sure that loading was safe and packed fast. Without a doubt, I would employ them once more. I am really delighted to choose it!
Thank you for sharing such a fantastic review of your experience! We're thrilled to hear that our team was courteous, diligent, and prioritized the safety of your possessions throughout the moving process. It's wonderful to know that we contributed to a smooth and speedy move for you. Your satisfaction and intention to work with us again are greatly appreciated. We look forward to the opportunity to serve you once more in the future and appreciate your kind words!
Reviewed April 7, 2026
This is a broker and everything the representative told me in the quote call was not true. They have no idea what company they are assigning to you - should have been my first red flag. The company they assigned was from out of state - that is not what I was told upfront. They came with 2 trucks and 3 people for a full service move. They brought in another person that no one knew to help. Not sure that's the best business practice for liability! The price changed three times and was TRIPLE of what I was told. Final payment was cashiers check only - which was not where in the contract or verbally explained. I was told to move items on my own the day before for the price to stay that same which was also a lie.
Items were not packed well at all. Bathroom items were thrown in with clothes, china was never wrapped, I paid for TV boxes that were never used. The kitchen table was never taken apart until it got to the house and couldn't fit in the door. I would not recommend this company, they are clearly hiring very good sales staff to make the experience seem flawless.
We’re very sorry to hear about your experience and appreciate you taking the time to share your concerns.
At New Start Relocation, we want to be transparent that we operate as a licensed moving broker, meaning we coordinate and assign moves to FMCSA-registered carriers based on availability, route, and service requirements. This is disclosed in the documentation provided prior to booking.
That said, we understand your frustration regarding the differences between what was communicated during the initial quote and what occurred on moving day. All estimates are based on the inventory and details provided prior to service, and final charges are determined by the carrier at pickup based on actual cubic footage, labor, and any additional services required. However, multiple price changes and any lack of clarity surrounding payment methods are concerns that should be reviewed closely.
We are also very concerned by your comments regarding packing quality, handling of items, and the use of additional labor. All assigned carriers are expected to meet industry standards for professionalism, proper packing, and handling of household goods. The issues you’ve described—including improper packing and service inconsistencies—do not align with those expectations.
With regard to payment, carriers may require certified funds (such as a cashier’s check) at delivery; however, this should always be clearly communicated in advance. If that was not properly explained, we sincerely apologize.
We would like the opportunity to review your move in detail, including your estimate, carrier assignment, and any revised paperwork completed at pickup and delivery, to ensure everything was handled in accordance with your agreement.
Please contact our Customer Service team directly so we can further investigate and work toward a resolution.
Reviewed April 7, 2026
New Start Relocation provided great service and took care of my items during my move. I had some questions and items to be addressed and Mike took care of things immediately. The staff was friendly and polite and worked as a TEAM. I’d recommend New Start Relocation as well as I’d use them again.
Thank you for your high praise of New Start Relocation! We're delighted to learn you had such a positive experience with us, and that Mike was able to quickly address your questions and concerns. It's wonderful to hear that our team delivered a service guided by friendliness, professionalism, and cooperation. Your willingness to recommend us, along with your intention to use our services again in the future, truly honours us. Should you or anyone you know have upcoming moving plans, we'd be eager to assist with the same level of care and dedication. Thank you once more for your commendation and trust!
Reviewed April 5, 2026
I had a very stress-free and straightforward local move thanks to New Start Relocation. Their crew packed everything with care, arrived on schedule, and handled my furniture expertly. Their precise quote, which exactly matched the actual cost, was really appreciated. The entire process went quickly because the movers were kind and effective. I heartily suggest them to anyone searching for dependable residential movers with excellent customer service and generally reasonable prices.
Thank you for sharing your positive experience with New Start Relocation! We're delighted to hear that our crew met your expectations by providing a stress-free and smooth local move. Knowing that they arrived on time, handled everything with care, and offered an accurate quote brings us great joy. We're glad the team's effectiveness and kindness enhanced your moving day, leaving you feeling satisfied with our service and pricing. We appreciate your recommendation and are committed to delivering exemplary service consistently. Should you need assistance again in the future, we’re here to help!
Reviewed April 1, 2026
Angela was terrific! Resolved my dispute amicably! Very happy has been resolved. I would recommend to read your BOL very carefully for any clauses. Recommend to speak to Angela to resolve any issues!!

Reviewed March 31, 2026
New Start Renovation is a great company that really came through for me. They were professional, reliable, and made the whole process smooth from start to finish. I appreciate how much they helped and how easy they made everything—definitely a team you can trust.
Thank you for sharing your positive experience with New Start Renovation! We're thrilled to hear that our team's professionalism and reliability made the entire process smooth and stress-free for you. It's wonderful to know that we could help, making your renovation journey as easy as possible. Trust and satisfaction are our highest priorities, and your feedback reaffirms that we're sharing these values successfully. We look forward to the opportunity of serving you again in the future and are grateful for your kind words.
Reviewed March 31, 2026
Working with New Start Relocation was a great experience for our move from Phoenix, AZ to San Antonio, TX! Communication was great right from the start. The entire team we interacted with was very professional and competent. The night before the move, the team leader contacted us to confirm the details. They arrived exactly on time and did everything they promised to. We were impressed that we could track our dedicated truck in real time through the whole process. They were flexible enough to accommodate our schedule and even came out on a Sunday to unload our stuff. A special shout-out to Oscar and Scott for a job well done - thank you! We highly recommend this company!!
Thank you for taking the time to share your experience with New Start Relocation! We’re delighted to hear that communication and professionalism stood out during your move from Phoenix to San Antonio. It’s fantastic that our team met your expectations, arriving on time and maintained their commitments throughout the process. We're especially pleased to know you appreciated the real-time tracking feature—we aim to make your move as smooth as possible. Recognizing team members like Oscar and Scott truly makes a difference; they’ll be thrilled to hear your kind words. If you need assistance in the future, please feel free to reach out. Safe travels and enjoy your new home!

Reviewed March 29, 2026
This is a bait and switch company! My son and daughter in law contacted them to move their household items from CO to OK. My son walked the agent through over FaceTime of the entire house. His quote was $6100. When the auditor came, the price went up to $12000!!! The contract was missing tons of items that were initially discussed. Unfortunately my son didn’t notice the missing items and signed the contract and paid the deposit. When they realized the quote was DOUBLE what they were quoted, they told the moving company that they couldn’t afford that. They were then told they couldn’t get their deposit back even though they were within the 72 hour window. The deposit could only be used towards a future move. These people are CROOKS!!! DO NOT USE THEM!
I cannot locate your file under the name Tracey Hadde3n. Can you please provide me with a job reference number.

Reviewed March 27, 2026
This company is horrible - do not use them. They will make all types of representations to you about pick up and delivery and what charges will and won't be charged, all of which are false. They tell you they can't modify the contract as it is required but tell you how it will be. Of course it is not. They didn't pick up or deliver as agreed before I signed the contract; they charged things they specifically told me would not be charged; they damaged items; they didn't disclose they aren't the mover but rather a broker and they send things off to a sister company who used different movers that are not disclosed; and then charge double what was agreed to. When items are damaged they refer you to another company for the claims process and ask you to sign a release before even telling you what the offer is. I would run from this company and their related companies who apparently are New Start, Relo, and Insta Movers. Don't believe good reviews.
Reviewed March 25, 2026
After filing a claim with a difficult situation in my moving date, the company completely understood and gave me back my deposit money, this is highly appreciated and I will recommend anyone to take this service. After a few hours, they approved my situation with grace and understanding of this uncomfortable situation I was in! Thank you.
Thank you for sharing your uplifting experience with us! We're thrilled to know that you found our service understanding and prompt, especially in adjusting to your unique situation and swiftly returning your deposit. Providing our clients under challenging circumstances with grace and support is central to our service goals. It’s wonderful to hear we could bring you peace of mind during what was initially a difficult transition. Your recommendation means the world to us, and we deeply appreciate your confidence in our company. If there’s ever anything more you need, we're here to assist!

Reviewed March 25, 2026
I booked New Start to move me from Evanston IL to Jackson MS on 2/24/26. I was originally quoted $1905 for 350 cubic feet. Upon reading reviews and possible up charges I called back and added an additional 50 feet for $2803 on 2/27/26. The movers did not have boxes for tvs that I paid for from new start and they did not take 5 totes and two luggages. I have called several times trying to get a refund, I have spoken to Ryan in customer service and he only offered a $200 refund. This is unacceptable business practices. Not only did I not receive my items, the delivery time was said to be 3-6 days, it took 3 weeks, I was told I could track my items, no tracking. If I had not of called two days before my delivery I would not have even known when my delivery was actually scheduled. It’s sad to see honest people get taken advantage of.
Reviewed March 24, 2026
New Start Relocation went above and beyond to get our Moving deadline. The process from start to finish was flawless. Would definitely use their service in the future and will recommend to friends and family!!
Thank you for sharing your fantastic experience with New Start Relocation! We’re delighted to hear that the entire process was seamless and that we could meet your moving deadline so effortlessly. Knowing that you'd not only choose us again but also recommend us to family and friends is tremendously rewarding. We genuinely appreciate your support and look forward to assisting with any future moves. If there's anything more we can do for you, please reach out!

Reviewed March 24, 2026
Overall great experience and professional customer service from New start relocation, providing me with knowledgeable and efficient service with my move and being experts in protecting my valuables all for a very convenient affordable price. Will definitely be utilizing their experience in the future.
Thank you for taking the time to share your positive experience with New Start Relocation! We're delighted to hear that our team's professionalism and expertise made your move seamless and that important details like safeguarding your valuables were well-handled, all within an affordable budget. Knowing that you're pleased with our service and plan to rely on us again truly encourages our team to keep exceeding expectations. We look forward to the opportunity to assist you again in your future relocation needs!

Reviewed March 24, 2026
This is one convenient company that I have used to relocate and I am very thankful that the process was smooth and not a hassle with me having kids. I thought things would be complex but everything was prefect and if I need to relocate again I will most definitely be coming again for their great service.
Thank you for sharing your experience with us! We're delighted to hear that your relocation was seamless and stress-free, especially with kids in tow. It’s wonderful to know that our service met your expectations and provided you with the peace of mind needed during what can be a challenging time. Your intention to seek our service again reinforces our dedication to ensuring smooth relocations for families and individuals alike. We look forward to assisting you in the future and appreciate your kind words and continued trust in our company.

Reviewed March 24, 2026
I had an amazing experience with New Start Relocation! From start to finish, the team was professional and efficient. I felt like as if I was genuinely cared for, making my move as smooth as possible. They showed up on time and handled all of my belongings with care. I highly recommend them for anyone looking for a reliable and trustworthy moving company! Moving can feel stressful sometimes, but they definitely made it feel easy and hassle free.
Thank you for sharing your fantastic experience with New Start Relocation! We're delighted to hear that our team exceeded your expectations, providing courteous and professional service throughout your move. Ensuring a smooth and hassle-free move for you is exactly what we strive for, and it's rewarding to know we succeeded in making your moving experience stress-free. Your recommendation is the highest compliment we can receive, and we truly appreciate your trust in us. If you need assistance in the future, we’d be more than happy to help you again.
Reviewed March 24, 2026
We used New Start Relocation for our recent move, and had a great experience! Hugo and Matt were very professional- their communication was excellent, and they were very thorough through the entire process. They took good care of all of our items (including the new house). Thanks again, New Start Relocation!
Thank you for sharing your wonderful experience with New Start Relocation! We are thrilled to hear that Hugo and Matt provided you with such professional and thorough services, ensuring your move was smooth and your belongings were carefully handled in your new home. Your kind words inspire our team to maintain this high level of care and dedication. We appreciate your trust in us, and your acknowledgment assures us that we're achieving our goal of delivering exceptional relocation experiences. Thank you for choosing New Start Relocation for your journey, and we look forward to serving you again in the future!
Reviewed March 21, 2026
Recently had a move with my family into our first home. For a person who’s moved numerous times during my life, it was a great feeling to have someone else handle the heavy lifting. Great team, Great Chemistry, & Great Ownership. Professional group of guys who made the loading & unloading process very quick & efficient.
Thank you for sharing your wonderful experience with our team at New Start Relocation. It brings us immense joy to know that we could make your move seamless and stress-free as you settled into your first home. Hearing how our skilled crew’s great chemistry and professional approach made the loading and unloading quick and efficient is incredibly satisfying. We strive to provide the highest level of care and service, and your positive feedback reassures us of our commitment. We’re here to help if you need assistance in the future and appreciate your trust and support in choosing New Start Relocation.
Reviewed March 21, 2026
I had a last-minute move and reached out to New Start Relocation hoping for some quick help. Not only did they respond immediately, but they also showed up on time, with all the necessary equipment, and made the entire process seamless. I’m honestly so impressed by Hugo ** and the team, their professionalism and how efficiently everything was handled, especially considering the short notice. The team was friendly, careful with my belongings, and made sure everything was in the right place when we arrived.
Thank you for sharing your positive experience with New Start Relocation! We’re thrilled to hear that Hugo and the team were able to assist you seamlessly with your move, even on such short notice. It's wonderful to know they arrived on time and made sure everything was handled with professionalism and care. We strive to ensure our customers experience minimal stress and a personable service. Your kind words mean a lot to us, and we’re pleased that we could exceed your expectations with our friendly and efficient assistance. If there’s anything else we can help you with in the future, please don’t hesitate to reach out!
Reviewed March 20, 2026
This company will bait and switch you out of thousands of dollars more than what you were quoted. I was promised no extra fees and that I will pay what I was quoted. Day of the move, and now I'm paying an extra $500 for labor and extra supplies cause my moving containers "weren't good enough". I was told the movers will break down furniture to make space to fit, yet when the movers show up they refuse to do that. I was told day of move by the movers that the space estimate I was given wasn't nearly enough to accommodate what I needed and what was listed.
In total I had to pay an extra $3000 just to fit some of my stuff, and all furniture that they knew about from the beginning was unable to be moved without paying them thousands of dollars more than the extra I already had to pay. My relocation specialist refuses to answer his phone, call back, or even send an email. And customer service just tells me it is what it is. This company will promise you one thing, and then corner you for thousands of dollars more day of, and what else are you supposed to do. If you cancel on them, you're out a deposit and there's no way to hire new movers day of. DO NOT HIRE THIS COMPANY! Some people say they had good interactions, but just read the HUNDREDS of complaints and don't take the risk like I did.
Reviewed March 20, 2026
I recently used New Start Relocation and I couldn’t be happier with the experience. Hugo ** and the team - were professional, responsive, and easy to work with. They communicated clearly, showed up right on time, and handled everything with great care. What really stood out to me was how efficient and organized the movers were. They worked quickly without ever being careless, making sure all of my belongings were properly wrapped and protected. Even my more fragile items arrived in perfect condition, which gave me a lot of peace of mind.
On top of that, the crew was friendly and respectful throughout the entire process. Moving can be stressful, but they made it feel smooth and manageable. There were no hidden fees or surprises—just honest, reliable service. I would absolutely recommend this company to anyone looking for a dependable and professional moving service. They truly went above and beyond to make the whole experience easy and stress-free.
Thank you for sharing your glowing review of New Start Relocation. We’re overjoyed to learn that Hugo and the team provided you with such professional and caring service. Their punctuality, attentiveness in handling your belongings, and friendly demeanor reflect our dedication to ensuring each move is smooth and worry-free. It's gratifying to hear that everything arrived intact and that you didn't experience any surprises in the process. We appreciate your recommendation and are delighted that you would consider our services in the future. Thank you for choosing New Start Relocation and for your compelling confidence in our work!
Reviewed March 20, 2026
When the official paperwork arrived, roughly half of the items were missing. When we pointed it out, they said they could add the missing items — but only if we paid double the original price.
The pickup was supposed to include two people, but only one showed up, turning what should have been a quick job into a 7-hour ordeal. That was on March 12th. Today is March 20th, and still no one can tell us where our belongings are, when they will be delivered, or even return our calls. No one seems to have any real information. This company operates under multiple names, including New Start Relocation, PVL Moving Services, and Moving Services out of Hollywood, FL. The fact that they go by so many different names is a major red flag and strongly suggests they cannot be trusted to operate honestly. This is a textbook bait-and-switch scam. I strongly advise avoiding them at all costs.
Reviewed March 20, 2026
These guys were a great team! They arrived on time, took care to wrap and cover everything, and moved all my items carefully. They had everything moved super quickly. They were courteous and professional and all very hard working in this heat/humidity! Definitely a great team! Madison set up my appointment when I called. He was helpful in answering my questions and made it easy to schedule. I love that there is a teacher discount! It was really helpful to see the list of my items Madison entered online so I could make sure I wasn’t forgetting anything. Highly recommend New Start Relocation!
Thank you for taking the time to leave such a heartwarming review of New Start Relocation. We're thrilled to hear that our team's punctuality, professionalism, and diligence made for such a seamless experience, especially given the warm weather. We're glad that Madison was able to assist so effectively in scheduling and offering a convenient and efficient process, while the teacher discount made the move even more favorable. Your high recommendation signals we’re meeting the commitments promised, and your feedback truly inspires our team to keep delivering exceptional service. We look forward to being of assistance whenever needed and appreciate your recognizing and choosing us for your relocation.

Reviewed March 19, 2026
Thank you so much, New Start Relocation, for your services! Especially Angela for understanding my moving needs and situation. Thank you for being so helpful. I will consider this company in the future and tell family and friends.
Thank you for your kind words and feedback about New Start Relocation! We are delighted to hear that Angela was able to meet your moving needs and provide you with helpful service. Your intention to choose us again and recommend us to your family and friends truly means the world. We're grateful for your support and look forward to the opportunity to assist you with any future moves.
Reviewed March 18, 2026
Oh my, where to start! My friend and I hired New Start Relocation to move us from our second-story apartment to a new house about fifteen minutes away. We have quite a bit of heavy and expensive furniture that needed to be moved, so we hired these trusted movers who have moved my boyfriend's family multiple times over the years. Danny, Nick, and Matt were extremely efficient, punctual, and professional. They had everything moved with zero damages from our apartment to our house in just two hours. So thankful for this team and highly recommend everyone to reach out to them for any moving needs!
Thank you for your incredible review! We are thrilled to hear that Danny, Nick, and Matt provided such an efficient and professional moving experience. It's heartening to know that their dedication resulted in a seamless, damage-free transition of your valuable furniture in such a swift timeframe. Your high recommendation is deeply appreciated, and it’s wonderful that our team has consistently met your expectations throughout the years. We’re grateful for your trust and thrilled to have been part of your moving journey. If you ever need assistance again, please don't hesitate to reach out. Thank you for choosing New Start Relocation!
Reviewed March 17, 2026
The whole team at New Start Relocation are amazing! I had gotten stood up from another company and they made sure I was taken care of the correct way! They are personable, professional, and efficient. I’m so thankful for them and will definitely be using them for my next move. They are great people!
Thank you for taking the time to share such motivating and positive feedback about New Start Relocation. We're thrilled to hear that our team took prompt and reliable care when you needed immediate assistance. It's heartening to know our service, from professionalism to efficiency and personal interaction, made your move smooth and pleasant. Your kind words and loyalty are highly appreciated, and we look forward to working with you again for your next move. Thank you for choosing and recommending us!
Reviewed March 16, 2026
I would definitely recommend them and your company to anyone.
Thank you so much for sharing your fantastic experience with us! We're delighted to hear that Erik, Abdul, Taylor, Fernando, and Karl made such a positive impact on your move. It's inspiring to learn how they tackled a challenging task with enthusiasm and exceptional teamwork. Erik’s dedication in going above and beyond, even staying in touch after your move, reflects the commitment we value in helping our clients. Your heartfelt recommendation truly means the world to us, and we'll be sure to pass on your spirit-lifting advice to Karl. Wishing you all the best in your new chapter; we'd be thrilled to assist you again in the future!
Reviewed March 16, 2026
We used New Start Relocation for the fourth time today. They are the very best at what they do. They show up on time, and move your things with outstanding professionalism. Madison and his staff are the best at what they do. Please thank your whole staff for all of the great work.
Thank you so much for this glowing review and for being a loyal customer! We are overjoyed to hear that Madison and the entire team at New Start Relocation continuously exceed your expectations with their punctuality and professionalism. Your high praise and kind words for our staff make all the hard work worthwhile. We'll be sure to pass along your heartfelt gratitude to everyone involved. It's our privilege to serve you, and we look forward to assisting with any future moves.
Reviewed March 15, 2026
Just had the best experience with New Start Relocation! I called today and they scheduled me for today with a great rate too! Madison and Scott were very helpful and respectful of all of my stuff. I asked them to place it in certain rooms and they had no problem at all moving everything where I needed it! Highly recommend New Start Relocation!
Thank you for sharing your fantastic experience with New Start Relocation! We’re thrilled to hear how smoothly Madison and Scott facilitated your move. It's wonderful to know they were helpful, respectful, and attentive to arranging items precisely as requested. Your high praise and recommendation genuinely mean the world to us. We are grateful for your trust and delighted that our team met your expectations. If there's anything we can do for you in the future, please don’t hesitate to reach out.
Reviewed March 14, 2026
Joseph and his crew were the most respectful bunch of men. They were extremely hard-working and showed such care for my mom's things when packing up their trucks and then unloading at her new house. They were so accomodating throughout the entire process. I am so appreciative of them and would highly recommend New Start Relocation. I can't thank them enough for their kindness and amazing work ethic shown.
Thank you so much for sharing such a heartwarming review! We are delighted to hear that Joseph and the crew made a positive impact, showing extraordinary dedication and care in moving your mom's belongings. Our goal is to provide a seamless and respectful moving experience, and your kind words reinforce the team's commitment to excellence. Your recommendation is deeply appreciated, and it's incredibly rewarding for us to know that you were satisfied with the process. We're here for any future needs and are grateful for your trust in New Start Relocation.
Reviewed March 11, 2026
Omg these guys really did an amazing job packing and moving me .I’m here by myself… Daughter in the army so I had to move us. They really made life a lil easier. 🥰 Roger, Tino and Efrain, they did an amazing job. Would definitely recommend these guys!!
Thank you so much for sharing your wonderful experience! We’re overjoyed to hear that Roger, Tino, and Efrain provided an exceptional moving experience, making your solo transition both smoother and easier. Your heartfelt words about their incredible assistance mean so much, and we're thrilled to have eased this part of your journey. We truly appreciate your high recommendation and look forward to the opportunity to assist you in the future. Thank you for choosing us and entrusting us with your move!
Reviewed March 11, 2026
Beware of using this company, the moving guys were awesome but the company is horrible, they are rude and don't listen. The business office is terrible, I have called multiple times and have requested a supervisor and have yet to talk with one.
Reviewed March 8, 2026
I've had much experience with moving companies with some bad, others fair, and most wanting to take one to the bank. New Start Relocation was more than reasonable and very professional. My particular movers for the 3 hour morning move were Nick and Madison. They worked very carefully while being very efficient with time and complying with the placement of my items. I highly recommend New Start Relocation for your next moving journey.
Thank you for such an enthusiastic review of New Start Relocation! We are delighted to know how Nick and Madison's care and efficiency made your relocation a success. Your high praise and recommendation are deeply appreciated, and it’s rewarding to hear how professional and reasonable our service was for your move. We aim to provide a seamless moving experience for all our customers, and your feedback sustains our commitment to excellence. Should you require assistance in the future, we’d be pleased to lend a helping hand once more. Thank you for choosing us for your moving needs!
Reviewed March 7, 2026
New Start Relocation provided the best moving services I've ever had. They were all professional, efficient, friendly, and treated my furniture with care. They contacted me when they were going to be late due to traffic and rainy weather, and still arrived within 15 minutes of their scheduled time! Excellent service from start to finish from scheduling my appointment to following up afterward. Highly recommend them!
Thank you so much for your delightful review! We're thrilled to hear that our team provided you with the best moving service you've ever experienced. It's wonderful to know that their professionalism, efficiency, and care for your belongings stood out during the move. We appreciate your understanding regarding the slight delay due to unforeseen circumstances, and we're glad it minimally affected your schedule. We value your high recommendation and look forward to the chance to assist you again in the future. Thank you for choosing New Start Relocation!

Reviewed March 7, 2026
My husband and I are relocating my MIL from MA to FL. I estimated our needs for furniture and boxes on the high side and we received a good price. The sales rep explained that they used 26 ft box trucks it would be loaded with 2 families only on the truck and would deliver from MA to FL in 4-6 days. I explained that I wanted to avoid the mega liner situation that we experienced with my mother's move 2 years ago due to the uncertainty of delivery dates. Well, lo and behold... We got exactly what we did not want. I feel very strongly that this is a bait and switch situation! Yes, a 26ft box truck picked up the furniture, however, all furniture was transported to another mover in NJ.
In addition regarding weight, even after my husband called to see if box sizes would fit the sq ft requirement we were told we were way over weight and we were charged close to an addition $1000. I am sitting here on day 11 waiting for the other company that our move was brokered out to to let me know when they might load and start the drive to FL.
The contract agreement from New Start says within 1500 miles a delivery can be expected between 2-14 business days, yet the brokered company states delivery at 3-21 days. ADVICE - Watch the fine print on the contract - delivery date estimated window is not guaranteed and more importantly there are 'outs' for everything. My 86 YO MIL is in temporary housing right now and very anxious about receiving her beloved heirlooms. I would have liked honesty on the front end. Again, I explained what I did not want! I went with this company based on what I was told and because the movers were based in FL.

Reviewed March 7, 2026
Sept 2024 contacted them for an estimate for long distance move $15,000. Other estimated higher so we went with it. Paid $7,000, called and requested packing help. Movers arrived with 2 moving truck one a uhaul. They wanted $22,000 to move us. We postponed move with the provisions we had to rebook within 12 months, ended up being billed another $1300. Ended up having to cancel move because momma got breast cancer. We did not know how she would respond to treatment after lumpectomy, they would only refund 10% of the $8300. We came to agreement that we would rebook and they would credit the $8300 to our move, but I got a feeling momma is gonna be out $8300.

Reviewed March 4, 2026
Similar to a lot of the other reviews, they quoted me for $2,400 for a one bedroom move. The moving company gets there and then updates the quote to $4,000+ and I ended up having LESS stuff than was included in my original estimate actually picked up but it was $1,600 more expensive, makes sense. They "graciously" offered a $200 reimbursement. The truck was already half-packed when I learned this so I went forward with it thinking New Start had any sort of integrity for their grossly understated estimate. Would be wary of any estimates you get from this company.
Thank you for your feedback. We would like to clarify a few important details regarding your move.
At the time of booking, the estimate provided is based entirely on the inventory and details supplied by the customer during the reservation process. The final price is determined at pickup by the licensed carrier based on the actual space used and services required, which is standard practice within the moving industry.
In this case, the carrier conducted a review of the shipment at the time of pickup and determined that additional space was required beyond the original reservation, which resulted in an adjustment to the total cost. These adjustments are outlined in the moving documents provided prior to the move.
Additionally, New Start Relocation made a good faith effort to address your concerns and offered a courtesy reimbursement, which is not required under the terms of the contract but was extended as a gesture of goodwill.
We always encourage customers to provide a complete and accurate inventory list during the estimate process to avoid any discrepancies at pickup. Our goal is to ensure transparency and a smooth relocation experience for all customers.
We appreciate your feedback and wish you the best in your new home.
Reviewed March 4, 2026
New Start Relocation were so awesome! They were very friendly and took great care with my mom’s furniture and belongings. They went above and beyond to fit her very big furniture where it needed to go, upstairs and everything. We really appreciate them!! 100% recommend New Start Relocation.
Thank you so much for your heartwarming review! We're elated to hear that our team was friendly and took such great care of your mom’s furniture and belongings. Going above and beyond to ensure everything was safely moved into place, even tackling the challenge of upstairs spaces, is precisely the dedication we strive for. Your 100% recommendation is incredibly rewarding, and we're grateful to have been part of this important milestone. It's wonderful to receive your appreciation, and we look forward to the opportunity to exceed your expectations in the future. Thank you for choosing New Start Relocation!

Reviewed March 4, 2026
Well, we became victim of a bait and switch with this company. I found this company to hopefully move my daughter and her fiancé and their pets home from Colorado after serving in the army and deployment overseas. I should’ve listened to my gut. It sounded too good to be true for $2900 only $400 more than they were going to pay to rent a vehicle and drive it across country themselves. I spoke to Oscar, who I thought was a very nice person, told me about his new baby and everything. I explained to him that they were going to need to move a four bedroom house to Pennsylvania. He assured me the price was accurate to move the contents of their four bedroom home to Pennsylvania, only to get a call two days before the move to find out that they only booked space for an apartment sized move and that it was now going to cost them over $7000 to move to Pennsylvania with the contents of their home.
They also wanted to pick up the contents of their home three days before they were moving out. How are people supposed to live in a home with no contents for three days? They had no choice but to cancel the reservation. This was no fault of theirs. Oscar knew full well based on the conversation he had with me as well as the conversations he had with my daughter that they had a four bedroom house to move. He assured both of us that he was doing us a good deed by giving us a great price for this move. Unfortunately, they were not given a full refund of their deposit. They were only given $300 of $1100 deposit back. To all your service members and veterans anywhere in the country. I hope you read this before you book them because they have zero respect for the military personnel.
After explaining to two customer service people and a customer service manager that Oscar misled us they still insisted on not giving a full refund. I’m disgusted with how they think they can treat people. I’m not sure if they train their staff to offer one deal and only to stick it to them when they’re just a few days away from their move with a higher price or if this guy really had no clue what he was doing. Their cancellation window is 72 hours after booking. They don’t call to confirm until days before your move. We had only been booked for a couple of weeks. In my opinion, any good customer service, especially towards military who fight for your freedom, you should try to make it right, especially when it’s your employee who messed it up. I hope they are asleep with a good conscience knowing that they just screwed people out of much needed money to move across the country to come home.
God will be their ultimate judge in the end. I would never in 1 million years ever. Recommend anyone use this company unless you do your absolute deepest dive into everything they tell you. Even then, I would not give them your money. What a disgrace. Oscar you should be fired! You should also pay them back the money they lost because of your ignorance. Shame on you. I hope you raise your baby to be better than that and to respect military.
Reviewed March 3, 2026
I've moved multiple times before and always had some problems. Expected same results this time too but New Star Relocation exceeded my expectations. I moved from MA to Las Vegas and everything arrived in 7 days with no damages believe it or not. This is why I decided to write a review. Workers were very respectful and handworkers. Highly recommended.
Thank you for choosing New Star Relocation and for taking the time to share your experience. We're glad to hear your move from Massachusetts to Las Vegas went smoothly and that everything arrived safely. We'll be sure to pass your kind words along to our crew. Wishing you all the best in your new home! ⭐
Reviewed March 3, 2026
New Start Relocation did an amazing job from our move from Texas to Florida. Professionals, polite, and as hard working as you can imagine. It has been an absolute pleasure working with them, and highly recommend them for your moving needs.
Thank you for choosing New Star Relocation for your move from Texas to Florida! We’re thrilled to hear our team made the process smooth and professional. Your kind words mean a lot, and we appreciate your recommendation!
Reviewed March 2, 2026
We have moved many time in our lives and I can guarantee that this company was our best with moving company that we have had. They are honest and wonderful workers and do exactly what they tell you and more. We are happy with them and nothing in our movers was that was broken.
Thank you so much for your encouraging feedback! We are thrilled to hear that your experience with our moving company was exceptional and surpassed your expectations. Knowing that our team's honesty and dedication provided such a positive service is incredibly rewarding. We’re happy to deliver a safe and smooth process where none of your items were broken in transit. Your satisfaction means the world to us, and we couldn’t be happier to have had the opportunity to assist with your move. If you ever need our services again, please feel welcome to reach out. Thank you for choosing us!
Reviewed Feb. 28, 2026
Couldn't be happier with my experience with New Start Relocation. Very quick scheduling response that just made my day for a room-to-room move to assist a disabled veteran. The moving professionals were Danny and Madison and they were amazing, not only in their being on time and their courteous and friendly demeanor, but their ability to get heavy and large furniture pieces moved so quickly while protecting them and the walls! They really worked hard and made sure I was satisfied with their service and the arrangement of furniture I requested. I definitely recommend them and will use their services in the future. Thanks guys!
Thank you for choosing New Star Relocation! We’re thrilled to hear that Danny and Madison made your room-to-room move smooth and stress-free, and that we could assist in making things easier for you. Your kind words mean a lot to our team, and we truly appreciate your recommendation. We look forward to helping you with any future moves!

Reviewed Feb. 26, 2026
Updated on 03/02/2026: This has been the worst company I have ever dealt with. I've been given three different quotes told it would be delivered on a specific date and now I will be 10 days in no property and was just told it could take up to 21 business days when the three different reps I spoke to said 14 days. This company is horrible horrible horrible. Don't use them. Not worth your headache. Go to somebody else.
Original: HORRIBLE HORRIBLE EXPERIENCE!! Price increased 3 different dates, empty promises, Mia or Michael will not return calls, called numerous times and got someone new each time. Still waiting for my furniture and company is taking zero accountability for this complete fiasco of a move! If you plan on moving out of state "don't not use this company"!!!!

Reviewed Feb. 26, 2026
The contents of my one-bedroom New York apartment consisting of 25 moving boxes was supposed to be moved to a Public Storage room in Houston, TX. Instead, everything was delivered in an atrocious condition to A PARKING LOT OF A NEARBY KROGER SUPERMARKET on a SATURDAY. The lone driver was not able to complete the move to agreed upon address. To add insult to injury, I had to help unload my own boxes and carry all of them to the storage room the distance of approximately 2 city blocks.

Reviewed Feb. 25, 2026
Well, first I got a low ball estimate after I walked thru every room with them. Guys show up to load, and did a good job, but then dinged me for almost another half, then dinged again, and again and ended up paying more than double the first estimate. Problems with delivery, made me have another vehicle to unload because driver unsure of access (I see large vans every day come by our house), and delivery was when I could not be there. I found a faded illegible copy of inventory. We are missing at least 2 boxes of kitchen stuff that I loaded and went into the first truck. My goods got transferred at least 3 times to other vehicles.
Reviewed Feb. 25, 2026
My experience with New Start Relocation exceeded all my standards. They are professional, kind, communicate clearly I never knew how easy moving could be when you have the right company to do it for you. I will literally never move any of my stuff ever again. 100% worth it!!!
Thank you for sharing your fantastic experience with New Start Relocation! We are thrilled to hear that our team's professionalism and clear communication made such a positive impression. It's wonderful to know that we could simplify your moving process and meet all your expectations. Your high praise and endorsement mean a lot to us, and we're delighted that we could support you so effectively in your transition. We hope to assist you in the future; thank you for choosing New Start Relocation!
Reviewed Feb. 24, 2026
Moving is so stressful. These guys were so understanding and helpful, I appreciate Alex for being patient. Angela is an angel! Julius and the rest of the staff was very friendly. Will update review as soon as my things arrive, but so far so good and definitely recommend!
Thank you for your kind words and for recognizing the hard work of Alex, Angela, Julius, and our entire team! Moving can indeed be challenging, so we're delighted to hear that our team has made the process smoother and more manageable for you. It's our goal to ensure every part of your move is handled with care and professionalism. We look forward to ensuring your complete satisfaction once your belongings arrive, and your recommendation truly means a lot to us. Should you need any further assistance, please don't hesitate to reach out. Thank you for choosing us for your move!

Reviewed Feb. 24, 2026
They came in and went over everything to go on the truck, I told them I only could go with the original quote, no problem, he went over all things, made sure I was happy and I had no surprises!!! Even squeezed a few things on the truck for me!! I would highly recommend! They went out of their way and delivered to the next State the NEXT DAY!! The only reason why the bad reviews are left are because they didn't properly give the movers all the items to be moved!! Be honest and you won't be disappointed!!! You get more bees with honey!!!
Thank you so much for your kind words and thoughtful review!
We truly appreciate you taking the time to share your experience. Transparency is very important to us, and we always make it a priority to go over every detail upfront so there are no surprises on moving day. We're glad we were able to stay within your original quote and accommodate those extra items for you!
Delivering next-day to another state was our pleasure — we always aim to go the extra mile for our customers.
Thank you again for your trust and recommendation. It means a lot to our team! We wish you all the best in your new place!
Reviewed Feb. 24, 2026
I had such a great experience with Hugo and Oscar! They helped me move my things from my apartment in Boynton Beach to my storage unit in Coral Springs, and they did an amazing job. They worked hard the entire 2 ½ hours, were efficient, careful with my belongings, and super professional the whole time. They made the move so much easier and stress-free for me. I really appreciate their positive attitude and how smoothly everything went. Highly recommend New Start Relocation if you’re looking for reliable movers!
Thank you for taking the time to share your wonderful experience with New Start Relocation. We are delighted to hear that Hugo and Oscar made your move from Boynton Beach to Coral Springs smooth and stress-free. Their efficiency, professionalism, and care in handling your belongings are qualities we strive for in every job. We're thrilled that you appreciate their positive attitude and dedication during the move. Your high recommendation keeps us motivated, and we’re grateful for the opportunity to play a role in this important transition. We’re here to assist you whenever you're ready for the next stage in your moving journey. Thank you again for choosing New Start Relocation!
Reviewed Feb. 23, 2026
New Start Relocation were great. They were professional and efficient. They had my 30 some boxes, living room, 2 bedrooms, backyard, and garage loaded up and unloaded within 5ish hours. They put it all together were friendly and communicated well with us and each other. If you can pick your moving squad I would choose them. Would definitely use them again.
Thank you for your wonderful review! We are thrilled to hear that New Start Relocation made your move both professional and efficient. It’s great to know that the team managed to handle everything, including your living room and backyard, within such a short timeframe and that their friendly communication enhanced your experience. Your recommendation means a lot to us, and we're grateful for your kind words. We look forward to the opportunity to assist you with any future moves. Thank you for choosing New Start Relocation!

Reviewed Feb. 21, 2026
Kam and team were great and had a wonderful attitude as our order changed. Everything was able to fit and we appreciate the service. Would definitely recommend.
Thank you so much for taking the time to share your wonderful experience with Cam and our team. We're delighted to hear that their flexibility and positive attitude made your order changes smooth and hassle-free. It's fantastic to know that everything fit just as needed and that you appreciated the service. Your kind words and recommendation mean the world to us, and we're grateful for your trust. If you need assistance in the future, we'd be more than happy to help!

Reviewed Feb. 20, 2026
Updated on 03/11/2026: I previously wrote a great review for this company New Start Relocation. What I wrote was true regarding the pickup of our furniture and belongings. However delivery was another view of their service. All of our belongings were transferred into a Semi Truck. We found items missing or damaged. In some cases broken. Writing fragile and top on our boxes didn’t matter.
At first contact with a representative with the company I walked through each room of our home and thought that he was writing down the list of items in each room I went to. We agreed on a price to move all our belongings. I paid my deposit with an agreed amount at both pickup and delivery. Total cost was great $7k. When the trucks showed up half of the things we had listed for the move were not on the manifest. I was now charged an additional amount for the items not listed. They put you in a position where you have no choice but to pay the additional amount. My move now went from $7k to $11k. I recommended this company to a close friend and lo and behold that nice low price was increased on them as well. This was my last move in my lifetime, but I will not recommend this company to anyone to use for their move.
Original Review: The team that arrived at our home to pickup all our furniture and belongings were absolutely Awesome ‼️ They came and blanket wrapped and shrink wrapped everything with care. I will definitely tell all my family and friends to contact New Start Relocation for any moving needs.
Thank you so much for sharing your glowing experience with New Start Relocation! We’re delighted to hear that our team handled your furniture and belongings with such attentive care. Wrapping everything meticulously to ensure a seamless experience is exactly what we strive for. We greatly appreciate your kind words and recommendation to your family and friends. Helping you have a stress-free move is our greatest reward, and we’re always here to assist with any future moving needs. Thank you once again for choosing us!

Reviewed Feb. 19, 2026
Absolutely under no circumstances use these guys to move. They quoted us 2200 dollars with 1100 due up front. When the movers showed up, they demanded 1200 after our stuff was loaded and another 1200 upon delivery. You absolutely cannot get anyone to call you back from New Start nor did they try to make it right or help us out. Absolutely, under no circumstances use this company; it's all lies.

Reviewed Feb. 18, 2026
We set up a move with them and went through everything is the house 3 times. I even gave them measurements and everything. The guy told me I would need 1 and 1/2 trucks and it would take a week to get put stuff and the price was 9000. We paid the deposit. Moving day comes and the movers only have 1 truck and want another $4000 to get the rest. We called New Start and said what they say on the phone doesn't count and they use software to calculate how big of a truck they need. (What was the point of me giving them measurements?) They cussed out my wife for complaining and said pay we had to pay more or leave our stuff but they would not return our $3100 deposit no matter what.
We had to leave that day so we were stuck and got a Uhaul ourselves for the rest. We paid for them to pack 30 boxes and their version of that was packing boxes we already packed into bigger boxes and calling it done. They left so much empty space in the truck I could have fit almost everything in there they were leaving behind. When we told them about the empty space they threatened to unload all our stuff in the driveway and leave. We were told 4 different time that they truck would be here in 5 to 7 days. Now we find put it could be 2 weeks or more. They put a hole in the wall when moving our stuff out and we were told to file a claim but who knows how that will go.
After talking to the company several time they offered 350 then 500 to "make it right" and keep us quiet, even though I am out over $3000 more because of this. It says it you accept the refund you cannot talk badly about them or seek legal advice either which goes to show they do this a lot. They sent me someone else's email by mistake who is having the same problems we are having. In that email it says they are keeping their deposit even if they cancel because of New Start's mistake. Whatever you do, use someone else.
Dear Hank Gray,
Thank you for your email. We understand that moving can be a stressful experience, and we have carefully reviewed your account and the circumstances surrounding your shipment.
After reviewing the file, we would like to clarify the following:
The original estimate provided was based on the inventory and space reservation disclosed at the time of booking.
On the day of pickup, additional items and additional space requirements were presented beyond what was initially reserved. The additional charges discussed were related to the increased space reservation needed to accommodate the additional volume.
As a courtesy, a second truck did arrive and the carrier loaded an additional 200 cubic feet at no charge.
Regarding your concerns about professionalism, New Start Relocation takes these matters seriously. At no time is inappropriate language or unprofessional conduct tolerated. Our team is trained to communicate respectfully and professionally at all times, and we do not support the claim that any employee would curse at or threaten a customer.
In an effort to resolve your concerns amicably, New Start Relocation did extend a settlement offer in good faith. However, this offer was declined. At this time, we have made every reasonable effort to address the situation, and no further compensation or settlement will be offered.
If you wish to pursue a claim for any alleged physical damage, you may do so through the carrier’s formal claims process, as outlined in your contract and Bill of Lading.
Sincerely,New Start Relocation
Customer Care Department
Reviewed Feb. 18, 2026
After several attempts to cancel my order with no resolve, I was finally directed to Angela. After explaining the situation she assured me that the situation would be taken care of. In a very professional manner and with quick resolve I received a confirmation email that I would be fully refunded. I would like to give an extra thank you to her for going above and beyond to handle everything in a timely manner. She was very nice and understanding. Thank you so very much Angela.
Dear Margie Solis,
Thank you so much for taking the time to share your feedback. We truly appreciate your kind words.
We are glad to hear that Angela was able to assist you in a professional and timely manner and that your cancellation and refund were successfully resolved. Providing excellent customer service and ensuring our customers feel supported is always our priority.
We will be sure to share your message with Angela and recognize her for going above and beyond.
Thank you again for choosing New Start Relocation, and we wish you all the best moving forward.
Sincerely,New Start Relocation
Reviewed Feb. 16, 2026
Did good job. Professional packing. Team was very helpful. Did the packing and thoroughly. Very polite team. Good job and well done and wrapping is perfect job. I recommend them again. The crew is nice and fast.
Thank you for sharing your wonderful feedback. We are thrilled to hear that our team's professionalism and courtesy left such a positive impression, and that you were satisfied with their efficient and thorough packing. It's great to know that the wrapping met your expectations perfectly. Your recommendation means a lot to us, and we look forward to providing the same level of service again in the future. We appreciate your kind words about our dedicated crew!

Reviewed Feb. 15, 2026
DO NOT USE!!!! If I could give 0 stars, I would. They straight up manipulated me into signing 3 different contracts, each one upcharging me exponentially; the day before my move (when I could no longer cancel), the day of my move (had no choice or be abandoned and lose thousands), and the day of delivery (charged me again for having to walk a few feet further to another elevator).
These are disgusting criminals that you should never give your hard earned money to. The other crooked company they colluded with to scam me- east west coast LLC, was also rude, dirty, condescending, and sloppy. I just got to my condo where I am first seeing the condition of my items and many are broken and dirty, and they piled heavy things on top of fragile ones to make it hard on me. They upcharged me $3,000 after initially quoting me $2,000 and so my total was $5,000. On a 1 bedroom move from MA to NJ. And they didn't even take all my things!!! My loveseat and bed are still in MA, they would only take the mattress. I paid for all my own packaging and packed everything into totes and bags all these people did was tape things closed. They wouldn't even disassemble my furniture to save space. Dumped my drawers in a random box.
For 5 grand, I would have found someone local to do and take EVERYTHING. I have so many more things to say but will run out of room. They are crooks. Don't use them. They will gaslight you, lie to you, bait and switch you and then their contracted companies are just as bad. This was a horrible experience for me, and I am still dealing with the aftermath. I was a single woman living alone away from family, so for them to manipulate me and have me sign new contracts under duress must be illegal. I will be looking into my options.

Reviewed Feb. 13, 2026
My 5 star review is based upon their total quality in preparing my shipment of furniture and packed boxes. And the care that was taken during the handling and loading. I feel totally comfortable that my items will arrive at the delivery destination without damage.
Thank you for your fantastic review! We are thrilled to hear that our team managed to meet your expectations with the care and quality provided in preparing, handling, and loading your furniture and boxes. It's our top priority to ensure that your belongings are treated with utmost attention to detail so you can feel assured of their safe arrival. Your comfort and positive reflection on our services are deeply appreciated, and we're delighted to provide such peace of mind for your shipping needs. Thank you once again for placing your trust in us. If there's anything else we can do for you, please reach out at any time.

Reviewed Feb. 13, 2026
Please stay away from this company. They are horrible and not going to give you any true statements. These people are not the movers; they are only there to get you to sign up and your money. They won't contact you or answer anything until 2 days before the pick up. And even after that will add on a slew of charges. I went from a esst $2300 - $4100 and I didn't even have 4k worth of stuff. The driver didnt want to help with understanding. He told me they have to wrap the TV and Walkin fee is on the 2nd floor. And you only get 100 cubic ft for $500. I called customer service. They refused to give a refund and offered a voucher for a later move down the line. After not discussing the Deposit policy or refund of the policy in the beginning, so out of a $888 Deposit, only willing to give a $175 voucher is ridiculous and I didn't even use their service. I went with a different company and better people and service. I would give 0 stars if I could,

Reviewed Feb. 12, 2026
I've NEVER written a negative review about a company until now. With the exception of Julia (who was amazing), no one was willing to help me after calling multiple times when the price that I was quoted & agreed on ended up being an extra $1100!!! I wouldn't recommend this company at all but if you do use them & get the sales guy Patrick, either hang up immediately or ask for some else that is honest & keeps their word.
Reviewed Feb. 8, 2026
Just moved from Florida to New York with my 3 roommates and New Start Relocation made it so stress free! Absolutely no question that I would get them again for a future move. I can’t even imagine how we would’ve done it without them. The workers that helped us were so kind and helpful. They moved everything surprisingly fast and wrapped all our furniture, so nothing got damaged in the process. Moving is so daunting in Florida but New Start Relocation made it a great experience!
Thank you for sharing your wonderful moving experience with us! We are thrilled to hear that New Start Relocation was able to make your move from Florida to New York stress-free and enjoyable. Your kind words about our quick and attentive team, and their care in handling your belongings, are incredibly gratifying. It’s feedback like yours that reassures us we’re delivering the exceptional service we proudly aim for. If you ever consider another move, we would be delighted to assist you once more. Thank you for trusting New Start Relocation — we appreciate your support!
Reviewed Feb. 6, 2026
New Start Relocation were incredible. So professional, so friendly, and so efficient! I would hire them to move us again in heartbeat, and wouldn't trust anyone else to do it right. We ran into a few snags (furniture too big to get into new front door, etc), and I was so impressed with how the moving team handled it. They were creative and positive the whole time, and with tons of experience and expertise they quickly figured out how to solve every problem (with ever making it our problem). I can't say enough good things about this moving company. I am extremely happy we chose them for our move.
Thank you for trusting New Star Relocation with your move! We’re so glad our team could handle the challenges and make the process smooth and stress-free. Your kind words mean a lot, and we’re thrilled you’re happy with our service!
Reviewed Feb. 5, 2026
This is the worst company I have ever dealt with! Friendly, helpful. Always pleasant until they have your money. I was told "It will take 3-4 days to arrive in Florida." I gasped "That long?" "Yes, our drivers are regulated by how many hours they can drive per day, but it always arrives early." This is a quote...I almost called the police d/t them stealing my golf cart. It took 30 days. Was told pickup would be 1/3'26 between 4-6pm. Driver showed up 1/4/26 at11:00 am. How fun is this to sit and wait and never show up? Paperwork for 1234 miles states 2-4 business weeks. When cart was picked up the driver was shocked it was a golf cart! Right, did the company read the paperwork? I was told to have a money order for the full amount made out to Cobra Van Lines on arrival. Nope....driver wanted 1/2 down & the balance on delivery. My money order for the full amount was already made out, so back to the bank.
Was told don't worry about a ramp to get on truck. Nope...driver had no ramps. I called continuously for 30 days. Once I was told "Delivery is scheduled for next week or the end of the month." Really? Next week is the end of the month. The person I dealt with was Gianna. If she had been honest about the delivery date up front, I would have driven the cart down myself and been able to use it while I was in Florida. What a complete waste of my time talking to Jamie. This company never went the extra mile to help. Will also be writing to the Better Business Bureau of Florida.

Reviewed Feb. 4, 2026
Just like many others have already said this company will lead you along a path and deceive you along the way. The initial conversation I had with an individual named Joe landed me at a deposit cost of around $800. Then two days prior to the move another gentleman named Michael called and he doubled the amount of space I needed on the truck and now I was doubling the cost of the entire move. At that time I didn’t have enough time to look for another moving company. I was already in it with this one and needed to just suck it up and come up with the money and make the move happen.
In the initial conversation, Joe was unclear that I needed to give a very, very specific detailed description of every single item in my home in order for them to approximate the amount of space that I would need on the truck. I told him I had a 1700 square-foot home with four bedrooms fully furnished in every room and they gave me a quote. I feel it was a little shady to wait two days prior to the move to check in with me to see if the first quote was accurate and then to proceed by doubling everything. This company is a scam artist and they will run away with your money. Beware.
Reviewed Feb. 4, 2026
Too bad I can't give 0 stars because I absolutely would. Don't waste your time or money. My experience is VERY SIMILAR to William from Sioux Falls, SD. My sister needed urgent help moving on 1/31 so I hired New Start. I booked with Nick & had the contract terms explained on the phone with him. Most of my issues noted below were not explained to me and being on the phone with no time to review on my own felt very high pressure. I paid an $836 deposit for 350 cu feet, 20 boxes, my specified furniture, and 30-day storage. $1,847.50 total. My balance was to be $1,011 and I could do half at pickup, the other half upon delivery. Said movers would disassemble and reassemble and direct carry/delivery would be the following afternoon by (tentatively) 2pm, the latest - WRONG!
They hired out Home & Office Movers (based out of Silver Spring, MD). Julio assessed what we all had and gave me an updated quote --- the 1st update was a $2800 balance due to having 750 cu feet, packing materials for a couch/mattress/dining room table/coffee table, boxes and bags. Absolutely not. Oh, and he said for 350 cu ft, he only had space in the truck for the couch/mattress/dining room table/SOME boxes. I ended up packing our cars with the bags and other things for another updated quote ---that one was $1,909 for 500 cu ft, all furniture and boxes. I thought you didn't have room in the truck? And this is still $800 more than what I was prepared for!
Obviously, we needed to move everything so we proceeded but was then informed that the delivery date is not the following day but will be 3-4 days later (2/4!) THEN when 2/4 comes (today!), the movers were trying to charge additional fees like truck to door delivery, A WAITING FEE TO WAIT FOR MY SISTER TO LEAVE WORK AND COME TO THE APARTMENT BECAUSE THEY WERE 3 HOURS EARLY, and a flight of stairs charge. What is the point of asking for a delivery window and not abide by the time slot?! Ultimately, this was a ** nightmare, and I would implore you to find someone else to hire for this. I am pissed! (Estimate No: ** in case y'all want to look it up and try to rectify this because this is unacceptable!)
Hi Lauren Mahone,
We’re very sorry to hear about your experience and truly regret the frustration and inconvenience caused. This is not the level of service we aim to provide, and we take your feedback seriously.
We would like the opportunity to review your situation in detail and work toward a fair resolution. Please contact us directly at 833-233-5733 so we can address your concerns promptly.
Thank you for bringing this to our attention.

Reviewed Feb. 4, 2026
I was told my estimate was locked in and wouldn’t change. At pickup, the price jumped $4,000. The mover is a different company than the broker (New Start). Classic bait-and-switch. Posting for transparency while they “review” it.

Reviewed Feb. 4, 2026
Thank you to New Start & Bristol, If you want good service and a good team look no further then Dallas crew Amer, Ash, Adrian, and Armondo. They were pleasant people to work with, efficient and handle all of our belongings with care as if it was their own. They’re very sweet guys. They’re very patient and they made sure that nothing is left unchecked accounted for and well preserved. You don't need to lift a finger when they are in the job. Thank you all so much.
Thank you so much for sharing your experience! We’re thrilled to hear that our team provided excellent service and handled your belongings with care.
We truly appreciate your kind words about their efficiency, patience, and attention to detail. It means a lot to know that the experience was smooth and stress-free for you.
Thank you for choosing New Start Relocation and for the heartfelt recommendation — we’re grateful for your trust and are always here if you need us again!
Reviewed Feb. 3, 2026
New Start Relocation is an outstanding company! Scheduling was quick and easy, and they arrived right on time. Danny, Matt, and Oscar worked incredibly hard, even with the challenge of moving a lot of heavy equipment. They were diligent in preparing for the move, careful in transporting everything to the new location, and efficient in getting it all placed exactly where it needed to go. Throughout the entire process, they were professional, friendly, and always willing to help with anything needed. I highly recommend New Start Relocation to anyone looking for reliable, hardworking movers.
Thank you so much for your wonderful review!
We truly appreciate you taking the time to share your experience. Danny, Matt, and Oscar will be especially happy to hear your kind words. Moving heavy equipment is no small task, and we’re proud of the care, diligence, and teamwork they bring to every job.
At New Start Relocation, we work hard to make scheduling simple, arrive on time, and handle every item with precision and respect. Knowing that you felt supported throughout the entire process means a lot to us.
Thank you again for your recommendation and trust in our team. If you ever need assistance in the future, we’re always here to help!

Reviewed Jan. 30, 2026
Anthony and his crew were awesome, from pickup to delivery. I would highly recommend these guys and New Start Relocation, their team did a great job!!!! They not only did a great job, but we had no damages to our belongings. Thank you again for a great stress free moving experience.
Thank you for sharing your wonderful experience with New Start Relocation. We are thrilled to hear that Anthony and his crew provided you with a seamless moving experience from start to finish. Your acknowledgment of their exceptional service and care for your belongings is greatly appreciated, and it's gratifying to know your move was stress-free and damage-free. Your high recommendation is truly valuable to us. If you ever need moving assistance again, we'd be delighted to serve you. Thank you once more for putting your trust in us!
Reviewed Jan. 29, 2026
Amer went above and beyond to help me out. He answered all my questions, kept things transparent, and made the experience actually enjoyable. I’d definitely work with New start and Bristol again and refer them to my family and friends.
Thank you for your fantastic feedback! We’re delighted to hear that Amer's dedication made your experience enjoyable and transparent. Referring us to your family and friends is a testament to the quality service we strive to provide. We're thrilled that Amer was able to exceed your expectations and already look forward to assisting you and your network with future needs at New Start and Bristol. Thank you greatly for choosing and trusting our services!
Reviewed Jan. 25, 2026
These guys came in. Asked what we needed done. Listened. Got it done quickly, efficiently, professionally, pleasant to work with. Accommodating. Asking when they had any questions. The move was done in less than 2 1/2 hours which I was thrilled about. Would definitely recommend New Start Relocation anyone at any time. Reasonably priced and without a problem. They were in and out and done. Could not be more happy about it. Thank you all of you for everything you did.
Thank you for taking the time to share your delightful experience with New Start Relocation! We're thrilled to hear how efficiently and professionally our team completed your move. It's wonderful that they were attentive to your needs and quick to address any queries, making the process smooth and encouraging your high recommendation. Your satisfaction is our highest priority, and it's gratifying to know we met your expectations affordably and hassle-free. If you ever require our assistance again, we would be more than happy to help. Thanks once again for choosing us!
Reviewed Jan. 25, 2026
I was very impressed with the professionalism, patience and kindness of this Business owner and his associates. I would definitely recommend New Start Relocation to my family and friends. Besides receiving excellent service, I am proud to support a local business in this area. 5 Stars From me.
Thank you for your wonderful review! We are thrilled to hear that our team’s professionalism, patience, and kindness positively impacted your experience. Supporting local businesses is important to us, and we’re delighted to have provided you with excellent service that you are proud to share with family and friends. Your five-star recommendation means a lot, and we're grateful for your support and trust in New Start Relocation. If there's ever anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

Reviewed Jan. 23, 2026
They were extremely professional, trustworthy, and punctual. I gave Mike all the details and everything was taken care of without having to lift a finger. I moved from a house to a small 1900s apartment with one small elevator. Everything was setup and organized for me when I got to my new home. I highly recommend New Start Relocation for any moving needs.
Thank you so much for sharing your positive experience with New Start Relocation! We’re thrilled to hear that Mike and the team provided professional, punctual, and trustworthy service during your move. It's great to know everything was set up and organized perfectly in your new home. Your high recommendation means a lot to us, and it is immensely satisfying to know we were able to handle your move so smoothly. If you ever need assistance in the future, we’re here to help. Thanks once again for choosing New Start Relocation!
Reviewed Jan. 23, 2026
New Start Relocation moved my daughter into a city apartment. The apartment was on a very busy street of Florida and had a narrow elevator for her furniture. Oscar worked efficiently within the apartment complexes time confines to move her in. I am so thankful that he took great care with her property. He made the move stress free. No worries. I highly recommend him and his company. Thanks again. I will definitely use him for all my future moves.
Thank you for sharing your experience with New Start Relocation! We’re delighted to hear that Oscar was able to make your daughter's move to Florida so seamless and stress-free. It's reassuring to know that the care and efficiency in navigating the busy streets and narrow elevator exceeded your expectations. Your high recommendation truly means a lot to us, and we are happy to have Oscar as part of our dedicated team. We look forward to assisting you with any future moves. Thanks again for choosing New Start Relocation!
Reviewed Jan. 19, 2026
Needed some help moving some heavy furniture around the house. Gave New Start Relocation a call and they had a team at my house the next day. They worked quickly but carefully with no scuffs or scratches to walls or furniture. Overall a great experience! I highly recommend them.
Thanks for the great review! We’re glad our team could take care of everything and appreciate you recommending New Start Relocation.
Reviewed Jan. 16, 2026
I’m thrilled that we chose these movers to assist us with our move! They made everything quick and effortless, and they were great at communicating about where we wanted the furniture placed. I can’t recommend New Start Relocation enough!
Thank you for sharing your fantastic experience with New Start Relocation! We're thrilled to hear that our team was able to make your move both quick and effortless, while maintaining effective communication throughout the process. It's wonderful to know that their dedication resonated with you. We truly appreciate your high recommendation and your kind words reinforce our commitment to excellent service. If you ever need our assistance again, we're eager and ready to help. Thank you for choosing New Start Relocation!

Reviewed Jan. 15, 2026
They are a broker. They lied many times about the cost. Waited until 2 days before the pick up date to triple the cost on me. Jacob ** & Suzy ** were the ones I dealt with. Then Ocean Movers showed up. Never told me that they farm out their work. Made me pay $84 to make a bloated payment because he refused to do a Zelle. They had my stuff in the truck. The only ones I liked dealing with were the ones who dropped it off in CT. They were nice, didn’t try to screw us over. The Florida a-holes were the clowns who ripped us off. Do not use this company. They are POS. Will be complaining to the AG.
New Start Relocation has made multiple attempts to contact you by phone and email in an effort to discuss your concerns and work toward a fair resolution.
To date, we have not received a response. We would welcome the opportunity to speak with you and address any outstanding issues.
Please contact us at your earliest convenience so we may assist you further and attempt to resolve this matter.

Reviewed Jan. 11, 2026
Walter and his crew were friendly, professional and took good care of packing everything! They did all the heavy lifting and even took apart the bedframe for me! They were very nice guys and went the extra mile so that it all got packed!
Thank you for your positive feedback. Customer satisfaction is our #1 goal.
Reviewed Jan. 10, 2026
These guys were machines. I have never seen someone move as quick as they did with the amount of things I had. They were so polite and efficient. They made my move so much easier then I thought it would be. 100% would recommend them to anyone I know who is moving.
Thank you for your positive feedback. Our team wishes you and your family the best of luck in your new home.
Reviewed Jan. 9, 2026
The guys were amazing! They were so quick and efficient! Friendly, clean, and incredibly helpful. We are so happy with their hard work and will definitely hire them again if needed. Highly recommend New Start Relocation!
Thank you for your positive feedback. Our team wishes you and your family the best of luck in your new home.
Reviewed Jan. 8, 2026
My wife and I needed help as a recent sofa purchase was too big to fit into our apartment building. I needed quick labor help and I called New Start Relocation. They came out Tuesday morning even while busy, helped move my sofa over our deck into our living room. They were fast, professional, and outstanding in their work ethic. I massively recommend anyone calls these guys for help. You will not be disappointed in any way, shape or form.
Thank you so much for sharing your experience! We’re glad we could help with your sofa delivery and that our team was able to assist quickly and professionally, even during a busy time.
We truly appreciate your kind words about our work ethic and efficiency. Thank you for recommending us — we’re happy we could help and are always here if you need assistance again in the future!
Reviewed Jan. 8, 2026
Scott and his guys have saved me twice. They are courteous, professional and just great at what they do. Don’t bother with another moving company, it’ll just give you a headache. Not only are they great at what they do, but I feel like they understand on a human level that moves are not easy so they do their best to make it seamless and they do! Thanks Scott and New Start Relocation!!!
Thank you so much for your kind words and for trusting us with your moves—twice! We’re thrilled to hear that our team was able to make the process seamless and stress-free, and that our approach made a real difference during what can be a difficult time.
We truly appreciate your recommendation and are grateful for your continued support. If you ever need moving help again, we’re always here for you.

Reviewed Jan. 5, 2026
I had a bad experience with New start starting with being lied to about the cost of my move. I feel I was scammed totally by my experience and unwillingness to refund me my 4,147 dollars. I was lied to by other people (companies) involving my move. I wish I could give this company zero stars. I'm very upset and was treated unfairly.
Toni and I have spoken several times. Toni is aware that she was not scammed. New Start has offered Toni a partial refund of her deposit. Our team is waiting on Toni to respond to the settlement agreement.
Updated review: Jan. 16, 2026
Spoke with New Start Relocation and we came to a resolution. I appreciate the fact they took my frustration serious and made me feel better. Thank you for everything.
Original Review: Dec. 30, 2025
I’ve had a very disappointing experience with New Start Relocation Services. First and foremost, they operate as a broker, meaning they don't actually handle the moving themselves. After agreeing on a price, I ended up paying significantly more once the movers arrived, which felt misleading.They promised to support me throughout the entire process, but that turned out to be untrue. Now, I find myself unable to reach anyone from their team for updates. It's been 21 days since my belongings were picked up, and there’s still no sign of them or any communication from the company!
I’ve called dispatch multiple times—each time facing the same frustrating response: “I hate to keep you on hold, can I call you back?” However, those callbacks never happen, and I’m left waiting for days. To make matters worse, when the movers initially arrived 21 DAYS AGO.. they were not even informed that it was a full pack job. This has been an absolute nightmare, and I feel particularly disheartened by how poorly they treat their clients, especially disabled veterans. I strongly advise anyone considering their services to think twice and look for a more reliable source.
Reviewed Dec. 22, 2025
They arrived on a Friday and didn’t pack the items agreed upon and we even spoke to the movers and they still didn’t take it. We didn’t hear from them for 3 days about when it would be delivered and when we did because we called to ask they told us it would be another 5 days before delivery. They haven’t done what was agreed upon in contract. Don’t waste time with this company. It may be cheaper but that’s at a cost. Spend more money for quality service and movers.
Thank you for sharing your experience. We sincerely apologize for the issues you encountered, including the missed packing items and the delay in delivery. We understand how frustrating it is when expectations aren’t met, especially when you’re relying on the timeline and services outlined in your contract.
We take concerns like this very seriously and are reviewing the details internally to ensure we improve our communication and adherence to agreed-upon services. We’re sorry for any inconvenience this caused and appreciate your feedback.
If there are any remaining concerns, please reach out to us directly so we can address them and work toward a resolution.

Reviewed Dec. 19, 2025
If I could give no stars I would. Quoted me a price. I even gave the size of totes. Then I had to add to my order. Thought I was getting a good deal. Then when team came the price doubled, now what could I do? Had to be out and things were stolen right off my friend's dresser. The guys were quick with loading and wrapping furniture. Then was told upon delivery it had to be cash or cashier check or I couldn't have my stuff and they would charge me storage fees. But from beginning was told could use my card.
At delivery the 2 guys did a great job, fast, efficiency. But when I noticed broken totes he told me I had to contact company and there was nothing he could do as he was only a mover and they had other people's stuff that had to get delivered. I contacted company. They didn't care, even got hung up on. Talked to someone else. They told me send pictures and email to report damage. I have emailed several times with no response at all. DON'T USE THIS COMPANY! I DON'T RECOMMEND IT ALL AND WILL NEVER USE AGAIN. I WILL WARN ANYONE.
Thank you for sharing your feedback. We sincerely apologize for the frustration and stress you experienced during your move. We understand how upsetting it is when pricing changes unexpectedly, and when payment terms and damage reporting procedures are not clearly communicated.
We also apologize for the lack of responsiveness regarding your damage claim. That is not the level of service we aim to provide, and we’re sorry for any additional inconvenience this caused.
We take concerns like these very seriously and are reviewing our internal communication and customer support process to ensure we address issues promptly and accurately moving forward.
If you are still open to resolving this, please contact us directly at [insert preferred contact method], and we will prioritize your claim and work to find a resolution.
Reviewed Dec. 10, 2025
Do not use New Start Relocation. They are a contractor not a moving company. They quote a price you pay to them and then they sub your move out to a (in my case) very poor moving company - Bristol Moving and Storage. If you call looking for details they put you on hold and call the moving company. Once the moving company arrived for pickup the first thing they did was say they have to do an inventory and of course they needed more money again upfront. The truck they brought was too small and items were tied to the tail gate. I thought this truck would do the move but our belonging went to a depot and were literally thrown onto another truck.
After several weeks another truck arrived with no lift gate or ramps, a Ranger 4x4 and a Hustler 60" zero turn mower had to be delivered?? I had to borrow two ramps and a backhoe that was in the neighborhood. The delivering company also needed more money before they would unload. All told the price was 3 times what New Start Relocation quoted. All of our items were scratched, banged, gouged and basically beat up. Go with a reputable mover, the cost will be less and your items will be better handled. New Start Relocation and the moving company they choose were absolutely horrible. Don't put yourself through this aggravation!!!!

Reviewed Dec. 8, 2025
Terrible experience, I would give them a zero. The man I worked with was a liar along with the moving company. They used First Class Movers. As soon as broker got his money he would not even talk to me like a man, it was biggest mistake that I ever made and would not recommend them for anything, big scam with them and first class movers. Charged ne more than was estimate, held us hostage per say until I signed papers and they had money, never heard of a company wanting cash at delivery but not at pick up. Just bad people and companies, just Terrible I have documented all correspondence because if there any lawsuit against them I would join them. I should have listened to others as I was warned.
Thank you for sharing your feedback. We sincerely apologize for the negative experience you had during your move. We understand how upsetting it is when expectations around pricing, communication, and payment are not met, and we take these concerns very seriously.
We also apologize for any confusion regarding payment terms and for any lack of communication you experienced after pick up. That is not the standard of service we aim to provide, and we are reviewing this situation internally to better understand what occurred and how we can prevent similar issues in the future.
If you are open to it, we would like the opportunity to address your concerns directly and work toward a resolution. Please reach out to us at [insert preferred contact method], and we will prioritize your case.
Reviewed Dec. 5, 2025
Relocating can often feel overwhelming, but my recent move was surprisingly easy and stress-free thanks to the excellent service I received. From the initial inquiry to the final delivery, everything was handled with professionalism and care. The booking process was simple, and the support team clearly explained each step, which immediately gave me confidence in their services.
Thank you for sharing your positive experience with us! We are delighted to hear that your move was smooth and stress-free. Our team strives to provide clear communication and professional service from start to finish, so it's rewarding to know that you felt confident throughout the process. Knowing that we could make this transition easy for you is truly wonderful. If you ever need assistance in the future, we're here to help. Thanks once again for choosing us for your relocation needs!

Reviewed Dec. 5, 2025
The team was incredibly efficient, careful, and friendly throughout the entire move. They handled all my belongings with great care, worked quickly without cutting corners, and made what could have been a stressful day feel easy. Their communication was clear from start to finish, and the pricing was exactly as quoted. I’m genuinely impressed with their professionalism and would happily use their services again.
Thank you for sharing such a wonderful review of your experience! We're delighted to hear that our team's friendly and efficient service made your move a pleasant experience. It's fantastic to know that our careful handling of your belongings and straightforward communication met your expectations. Never compromising quality, we take pride in transparency and professionalism with our pricing. We truly appreciate your impressive feedback and look forward to the opportunity to assist you again in the future. Thanks for choosing us!
Reviewed Dec. 4, 2025
Glad I hired them! Working with them was a pleasure, everything was done smoothly. They were punctual, and very friendly. Everything was secured, well packed and then loaded. No hidden charges, will definitely hire them again.
Thank you for sharing your wonderful experience with us! We're thrilled to hear that every aspect of the move met your expectations flawlessly, from timely arrival and friendly service to careful packing and transparency on pricing. Your intention to work with us again genuinely means a lot. If there's anything more we can assist you with in the future, don't hesitate to reach out. We're always here to help! Thank you for choosing us!

Reviewed Dec. 4, 2025
New Start Relocation Service has been one of the worst moving experiences I’ve ever had. Their customer service was practically nonexistent, and they failed to communicate at every step of the process. The company they hired to pick up our household goods had a delay, but New Start never informed us. Every time I called, they put me on hold and promised to call back—yet they never did. Their pricing process was unbelievable. They had me guess how many boxes we had for a 2,400 sq ft home, and then sent a truck that was far too small. The driver walked in, took one look, and immediately told me we would need another truck and that I had to pay right then. When I called New Start for help, they basically told me it was between me and the moving company. We were closing in three days, so we had no choice but to pay. They had us over a barrel.
What made things worse was that they never told us our delivery would be split. The first truck arrived quickly and the items seemed fine (we packed ourselves). The driver—who was great—told us he had no idea when the rest would arrive. Again, New Start said it wasn’t their problem. The moving company told me “next Friday,” which came and went… repeatedly.
We finally received the remaining items 18 business days later, just barely within the legal 21-day requirement. The same driver delivered them, and he was the only positive part of this entire experience. New Start should honestly rename themselves Never Start or Finish Relocation Services. I’d strongly advise anyone to avoid this company.
Thank you for sharing your feedback. We sincerely apologize for the experience you had and for the communication breakdowns throughout your move. We understand how stressful it is to be dealing with a home closing and to feel like you are not being supported or informed.
We take concerns about scheduling, pricing accuracy, and split deliveries very seriously. While we do work with partner crews to help manage capacity, we recognize that the communication and coordination in your case did not meet the standards we strive to uphold.
We’re glad to hear the driver provided a positive experience, and we appreciate your feedback about what went wrong so we can improve. We are reviewing our processes and partner communication to prevent issues like this from happening in the future.
If there are any remaining concerns, we encourage you to reach out directly so we can address them and work toward a resolution.
Reviewed Dec. 3, 2025
Requested a quote and the rep gave me 6,000 when two other companies gave me a rate of 3,000. The PROBLEM was, I wanted to thank them for their time, wasn't going to work out for me to go with them and wanted them to take me off their call list but the representative was so RUDE and hung up on me before I could finish. If there was ever a partnership in the future with them especially since my partner is in the military and we move constantly. Personally this bridge was BURNED. Being a BDR in sales, do better to train your reps!
Thank you for taking the time to share your experience with us. We sincerely apologize for the unprofessional encounter you had with our representative. Our goal is to deliver excellent service, and it is concerning to hear that this was not your experience.
Your feedback is invaluable and will be reviewed to ensure such incidents are not repeated in the future. Please know that we greatly respect the commitments of our military families, and understand the importance of finding trustworthy partners during moves.
We would appreciate the opportunity to make this right and discuss any further actions to improve your experience. Kindly reach out to us at your convenience so we can ensure better service moving forward.
Reviewed Dec. 2, 2025
I recently used New Start Relocation for my move across the state, and I couldn’t be happier with the service! From start to finish, the process was smooth and stress-free. The team was professional, punctual, and genuinely cared about making sure my belongings were handled with care. They took extra precautions to wrap and protect my furniture, and everything arrived in perfect condition.
What stood out to me was their customer service. They were always available to answer any questions I had and kept me updated on the status of my move. The movers themselves were friendly, hardworking, and efficient, making the entire experience far less stressful than I had imagined. I highly recommend New Start Relocation to anyone looking for a reliable moving company. They exceeded my expectations in every way, and I’m confident they’ll do the same for anyone else. Excellent job!
Thank you for sharing your wonderful experience with New Start Relocation! We're thrilled to hear that our team's professionalism and dedication in handling your move exceeded your expectations. It's fantastic to know that our commitment to careful transport ensured your belongings arrived in perfect condition. Your kind words about our customer service and movers truly highlight our dedication to making your relocation smooth and stress-free. We greatly appreciate your recommendation, and we're honored to have had the opportunity to assist you. Wishing you all the best as you settle into your new home, and should you need anything else, please don't hesitate to reach out. Thank you once again for choosing New Start Relocation!
New Start Relocation Company Information
- Company Name:
- New Start Relocation
- Address:
- 2500 Quantum Lakes Drive #203
- City:
- Boynton Beach
- State/Province:
- FL
- Postal Code:
- 33426
- Country:
- United States
- Website:
- newstartrelocation.com
