All My Sons Moving & Storage Reviews

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About All My Sons Moving & Storage

All My Sons specializes in local and long-distance moves across the United States. Through a network of locations, the company offers a variety of services, including packing, unpacking, next-day cleanup and temporary storage options.

Pros
  • Available the same or next day
  • Free packing options
  • White-glove moving services
Cons
  • No instant quote tool
  • Some services vary by state

All My Sons Moving & Storage Reviews

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    How do I know I can trust these reviews about All My Sons Moving & Storage?
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    Page 5 Reviews 435 - 635
    Customer ServicePriceMoversPunctuality & SpeedDamageRefunds & PayoutsMaintenancePackingTimeliness

    Reviewed Nov. 4, 2024

    I was charged $695.95 for 1.75 hours. The move was LESS than 10 miles, from a single story home into a single story home. Items moved:
    1 couch (broken into 2 pieces)
    1 recliner
    1 full bed mattress + box spring

    1 five drawer cabinet MINUS the drawers

    $695.95!!!! When I signed the final paperwork, the movers said I'd receive a refund because they were booked to move me until noon and it was only 11:15. I've reached out multiple times to All My Sons Admin regarding said refund, and have received NO response. The person who did the booking told me they'd be there in the morning between 8-10 when I scheduled the move. Then that same evening, I was told they'd be there in the afternoon between 2-5.

    At 9:00 AM the following morning, the morning of the move, they called and said the movers were 15 minutes from my house. I had gone into work that morning, since they were coming 'in the afternoon' and had to turn right around and rush back. It was less than 2 hours and I have to add that the two people who did the move, while very nice, could not have moved any slower. I'm very disappointed in the amount I was charged and that no one has gotten back to me about the refund the moving man said would be applied. $695.95 is outrageous.

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    Customer ServiceMoversStaff

    Reviewed Nov. 3, 2024

    I had some heavy items I didn’t want to move on my own so I called All My Sons to assist me. They were extremely efficient and professional and made short work of the job. The guys on the team were:

    Caleb **
    Odysseus **

    Mareeon **

    Thanks guys.

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    Abraham increased rating by 4 stars.
    PriceMoversQuote AccuracyDamageMaintenanceStaff
    After a positive interaction with All My Sons Moving & Storage, Abraham increased their star rating on Nov. 16, 2024.

    Updated review: Nov. 16, 2024

    The company resolved my issues and made it right.

    Original Review: Nov. 3, 2024

    The movers are great, the company is terrible. I feel extorted taken advantage of. $2500 is absolutely absurd. Never will I make the mistake of working with this company again. We moved from 2 one bedroom apartments into a house. They didn't even start until 3:30. It's now almost 10pm and they're still here unloading. Not sure why they would've given a big move like this the morning slot. Couldn't fit all my stuff in the truck so I have to move a lot myself with multiple trips. And no cost break or understanding from the company. Could've done two of these moves separately for much less than $2500.

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    PriceMoversQuote AccuracyPunctuality & SpeedDamageMaintenanceRatesTimeliness

    Reviewed Nov. 3, 2024

    They showed up on time and finished early! Caleb ** and Daniel ** were 2 of the 6 man crew and were great. They were very communicative on breaks, and their price and time estimate were very precise. Also they worked super hard the entire time.

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    PriceQuote AccuracyRates

    Reviewed Nov. 1, 2024

    Prices were not as described. Didn’t know I’d pay over $100 for them to travel from Denver down South then nickel and dimes on everything. 2 hour move cost $1100 when initial quote was $500. Don’t use them.

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    Customer ServiceCoverageTechPriceMoversQuote AccuracyPunctuality & SpeedDamageRefunds & PayoutsPackingStaff

    Reviewed Oct. 31, 2024

    I hired this company for a move from Florida to Georgia 10/19/2024. The movers could not get my couch out the front door and after ripping the upholstery and getting green paint on it from my doorway, decided to take it over my two-story balcony with no straps or ropes. It was dropped down onto the cement from second story. I previously purchased full value replacement insurance from the company for my move and after speaking with the operations manager in charge that day, I was told the movers should keep the couch on the truck and it would be disposed of and then I was instructed to file a claim for the damages.

    I filed my claim two days later. This couch was six months old and in like new condition before it was launched off my second story balcony. In addition to the damage to the couch a bag of expensive bed linen was lost as well. The offer I got from the claims department was for a fraction of the cost to replace those items. So there’s been a breach of contract. I purchased full value replacement insurance and I’m only being offered a fraction of the value of my items so they can’t be replaced. I have been disrespected, hung up on, refused the right to speak to supervisors, told that I didn’t have the right to know the name of the insurance company that was handling my claim, and that what they were offering me was all they were going to offer me.

    I wish I had seen the reviews online before I had decided to go into a contract with them. There’s literally a Facebook page dedicated to customers who have been mistreated by this company. Not to mention several lawsuits that have been filed. Do your homework, better than I did, and stay away from this company at all cost. I could’ve hired high school students with more integrity and professionalism. I wish I had.

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    MoversPunctuality & SpeedPackingStaff

    Reviewed Oct. 31, 2024

    Erven & Hector did an outstanding job! From start to finish, they were polite, hardworking, and incredibly helpful. Every task was handled promptly and with care, and their commitment to ensuring everything was perfect did not go unnoticed. We truly appreciate their effort and dedication!

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    MoversPackingStaffDamage Prevention

    Reviewed Oct. 28, 2024

    Travis, Levi, and Rico were absolutely awesome. They knocked it out in just a few hours and protected everything of ours with blankets and shrink wrap. They made my moving experience damn near stress-free and very polite and professional. Thanks again, you guys.

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    MoversStaff

    Reviewed Oct. 25, 2024

    Blake and his team were excellent! Not only were they timely, polite and considerate, they took initiative on every opportunity. If I could, I would only use Blake, Javier, Josias to move in the future, that’s how good his team are.

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    PriceMoversQuote AccuracyPunctuality & SpeedDamageStaffRates

    Reviewed Oct. 25, 2024

    Movers were really great. Bryant, Audres G, and Audres D did a bang up job and were really fast and careful with my things. It was a bit pricier than I thought/quoted, but I also took advantage of their junk removal service which was nice and simple as well. The price I would say was the only reason I would say it's a 4 star instead of a 5, but the movers themselves were excellent. Will definitely work with them again in the future.

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    MoversStaff

    Reviewed Oct. 25, 2024

    JB, John and the rest of the crew were very professional and friendly. They worked hard and efficiently. Would definitely use them again in the future and would recommend them to friends and family in a heartbeat.

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    Customer ServiceCoveragePriceMoversQuote AccuracyRefunds & PayoutsPackingStaffRatesSales Tactics

    Reviewed Oct. 18, 2024

    This company is slick. Stay away. I have to say my movers did a good job. They were polite, efficient and took care with my items, but the way this company does its pricing is very deceiving. During my first call I was told $159/hour for 2 guys plus travel time of 1 hour at $159 and yes, they will safely pack all my belongings. Second call is where it gets sketchy. They confirm everything and then say they can package things nicely since I was storing them in my barn and that packing material would be extra. Told them I didn't need them packaged for the barn and I guess that's where the misunderstanding comes in. YOU PAY FOR THE PACKING MATERIAL GOING IN THE TRUCK. I moved 5 items, only 4 were wrapped. Charged me $150 for packing material.

    On top of that they slide in a 14% fuel surcharge in the subsequent EMAIL! Paid $650 to move 2 dressers (waist high, no mirror), 1 grandfather clock, 1 tall glass curio and a banged up table for 4 that didn't require any wrapping. They brought the pieces to the second location, 20 minutes away and put them in the barn, no need to be unwrapped since I paid for the wrapping. Neither location had stairs involved. And they will hard sell you for insurance that has an unknown deductible. No thank you. Would not use again.

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    Customer ServiceSales & MarketingPriceMoversQuote AccuracyDamageRefunds & PayoutsPackingStaffLoan ProcessHonesty & Transparency

    Reviewed Oct. 15, 2024

    DO NOT BOOK THEM! The movers themselves were hard-working, however the office was terrible. I originally called to get a quote and was quoted under $1K. I let the rep know I was going to search around and also pull a loan for a little above that amount to give me some cushion. I then received a text with a discount so I signed up and paid my $100 deposit. After that, I didn't receive a confirmation email or text, 2 days before my move I texted the number back that sent me a 10% off deal and said "I haven't heard anything about my move." Another rep called me going through the quote again. They get you by insinuating that the quote is all your expenses within the quote but they sneak in a lot of extra fees.

    The truck driver I had immediately came in my home going on about how much more there was to move so I asked if they could just move heavy items and what they could to stay in the budget but the driver spent most of the time going on about my amount of boxes rather than actually moving, then when the move was done and I got my amount which ended up being an additional $500 over my original quote the office manager was saying things to me like, "Do you hear yourself, we said a ballpark quote, you should have known it would be more expensive," and "You are not comprehending correctly" and was outright rude. This company will upcharge you tremendously, they also lie saying if you leave a positive review that's how the movers get their tips.

    I asked the movers and they said the company does not tip them, this is their scam to get good reviews. I honestly wish I could hire just the movers and dump this company in the trash. As a single mom, I really have to be cautious of my budget and the fact that they had no problem at all upcharging me then belittling me on the phone shows how manipulative they are and how they gaslight you into paying more money.

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    Customer ServiceContract & TermsCoverageSales & MarketingMoversQuote AccuracyPunctuality & SpeedRefunds & PayoutsPackingBillingTimelinessDamage Prevention

    Reviewed Oct. 9, 2024

    The day before my move (end of June) I received a call from All My Sons during which it was determined three movers/packers would be needed. The time estimated to pack my entire kitchen, two closets and move those boxes as well as the boxes from the rest of the two-bedroom apartment, including a deep freezer, would be approximately six hours. I felt that was ridiculously optimistic and decided I'd be happy if it took ten or even 12. I stayed with the moving crew long enough to point out what all needed done then went to my new place to start unpacking what I'd moved previously. Ten hours later the moving crew showed up. I was ecstatic.

    I paid the bill and the 26-foot truck was unpacked. We finished I asked where my deep freezer was. The crew leader told me they could not fit it in the truck. I moved all my things in a 26-foot truck, including that deep freezer, so that made no sense, but it was a long day. I wasn't in the mood to argue. The next day I made arrangements for a friend to move the deep freezer and drove to my apartment to meet the friend. When I walked into my apartment it was immediately apparent that they crew only packed one kitchen cupboard. In addition, of the boxes I had packed were left sitting on the kitchen floor. I can't imagine what the crew was doing for ten hours but packing they were not.

    I phoned All My Sons and a second move was scheduled for July 3. I was told that I would only have to pay for one hour of travel time since I'd already paid for the packing that wasn't done. However, once they knew crew was at my home the details were changed. In order to get the balance (or most of, because the box they left the first time they also left the second time) of my things unloaded I had to pay another $1300 dollars!

    In addition to the bait-and-switch tactics the company refused to refund me for things I didn't receive (i.e. 2 mattress boxes, 2 mirror covers, packing supplies - I supplied my own - and a few other smaller things). I've talked with the office on three separate occasions but as of this writing (Oct.) their promises to refund me for the items I didn't not use, and the extra time the movers padded the second move with, still hasn't occurred. Don't use this company.

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    PriceQuote AccuracyPunctuality & SpeedDamageRates

    Reviewed Oct. 8, 2024

    I hired All My Sons to move my house less than two miles. They quoted a price that I found acceptable. Three young men showed on moving day and worked quickly. The move was completed, and I thought things went well; then there was a request for tips. I paid a generous tip (my choice) and thought we had finally finished. I then discovered a damage to my dining table (I was informed that I would need to file a claim). Later I discovered a less than 1 year old, 75-inch tv screen was damaged beyond salvage. Claims were filed and I was awarded $175 for $1500-2000 in damages caused by All My Sons moving. The only recourse left to me was to contact The Texas Department of Transportation as an appeal. I would need representation to file the appeal. It ended being a terrible experience by a disingenuous company. I regret hiring them wholly!

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    Customer ServiceCoverageMoversDamageRefunds & PayoutsMaintenanceStaffInsurance

    Reviewed Oct. 8, 2024

    I was/am very upset with our moving experience. At the beginning of the move the movers asked me if I wanted extra insurance for the coverage of any broken items, I agreed. I paid the extra $175.00. As the move progressed they accidentally broken my 80” lg smart tv. My wife and I bought it 1.5 years ago and was barley used. Like new is an understatement. The process of this claim was a nightmare to say the least. I sent over forms for the claim 3 different times to not get any calls back from this company for me to check to see if they even got it. But after a month of going through that they undercut the pay out for the item. They said “depreciation” of the item and this is what we will pay out. Well here’s the thing - I paid for services and insurance that you guys say will cover any and all broken items and they won’t even replace the tv they have broken! This will be the last time we use your service and you people should be ashamed of yourselves for not taking care of a customer whose property you broke.

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    Punctuality & SpeedPackingStaffTimeliness

    Reviewed Oct. 7, 2024

    Daniel M and Juan P helped me move right before the hurricane. They were extremely quick, everything was done in a few hours on the same day. All items were packed and unpacked by them. Would definitely recommend to anyone without any hesitation.

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    Punctuality & SpeedPackingStaff

    Reviewed Oct. 6, 2024

    Joshua, Hector, and Savannah were absolutely wonderful! They were so fast and handled everything with care! We will definitely recommend them to our friends and family! Thank you for taking such great care of us!

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    PriceMoversQuote AccuracyPunctuality & SpeedRates

    Reviewed Oct. 6, 2024

    Thank you to George, Andrew & Stephen for a fast, efficient move. Price was gratefully below estimate and guys did a great job. I was very satisfied with this company and would highly recommend. Thank you again.

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    Customer ServiceMoversPunctuality & SpeedPackingStaff

    Reviewed Oct. 4, 2024

    Morganlee ** and his partner were very professional and friendly. They took great care of my furniture and wrapped everything quickly. They had a great attitude the entire time. I recommend this moving company.

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    Customer ServiceCoverageTechPriceMoversQuote AccuracyPunctuality & SpeedDamageRefunds & PayoutsMaintenanceStaff

    Reviewed Oct. 2, 2024

    I hired All My Sons to move belongings out of my home in August. In the process, they damaged the ceiling in my living room by stepping through the attic floor while trying to angle a couch downstairs, even though I specifically told them not to move the couch downstairs if it would't fit and that I would take it apart for them. They didn't even ask permission to enter the attic. If they'd told me they wanted to enter the attic, I would not have allowed them access for this very reason. The representative I spoke with on the phone confirmed that no movers are supposed to enter a home's attic.

    Six weeks later, I'm still waiting for reimbursement for the repairs done to my home. They quickly allowed me to file a claim, but the contact numbers provided weren't operational. After weeks of waiting and sending emails with no reply, I had to pay for the repairs out of my own pocket. They have offered me two settlements, neither of which come close to the amount needed to repair the ceiling. I provided them a quote for the work, and they have still only offered me half the amount of the repair. My claims officer is completely unresponsive and it's obvious they're ignoring me and hoping I accept an amount that's less than they owe. I've already filed a complaint with the Better Business Bureau, and I'm looking at my legal options with the state attorney general and personal legal counsel. This is an extremely shady and untrustworthy business that will not make their mistakes right. Avoid at all costs.

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    MoversPackingStaff

    Reviewed Oct. 2, 2024

    All My Sons provided an exceptional moving experience. Dan and his crew were highly professional, efficient, and courteous throughout the entire process. They handled our belongings with care and ensured everything arrived safely. Dan's leadership was evident in their organized approach and attention to detail. Overall, it was a positive and stress-free moving day thanks to their outstanding service.

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    Customer ServiceMoversStaff

    Reviewed Oct. 2, 2024

    I had to move out of my home recently and decided to call my local moving companies. When I called All My Sons I was treated with professionals. Both the office staff, Daniel M and the crew from start to finish were excellent. I will definitely be recommending this company to all those I know that need to move soon. Thanks all my sons!

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    MoversPunctuality & SpeedStaffTimeliness

    Reviewed Oct. 2, 2024

    Daniel M & Juan **! Highly recommend this moving team. On time, ahead of schedule, took great care of my stuff. Placed furniture wherever needed. Would recommend the Daniel M & Juan team! Ask for them when scheduling your next move.

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    MoversStaff

    Reviewed Oct. 1, 2024

    Morgan ** and his crew provided a phenomenal experience from start to finish. They were super professional, absolutely timely and operated with an overall positive demeanor during what would normally be an extremely stressful experience. (Moving, lol). Sam ** also provided an excellent concierge service up front and was available around the clock for any questions I had upfront. I would absolutely recommend future use!

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    MoversPunctuality & SpeedStaff

    Reviewed Oct. 1, 2024

    Movers were great. They were respectable, fast, and great at their jobs. They were also very friendly and made the moving process smooth and comfortable. I would highly recommend them to anyone and would definitely use them again!

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    PriceMoversStaff

    Reviewed Oct. 1, 2024

    Joshua and Sam did an Awesome Job. Very professional and left no mess. The only problem I have was I was told it's by the hour and instead I was charged for 2 hours when I only used one. Not the mover's fault whatsoever. Thank Josh and Sam. 5 stars to you guys.

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    MoversStaff

    Reviewed Sept. 30, 2024

    Amazing service!!!! Marco was very helpful! And everyone was kind and helpful!! We recommend 100%. Everything was in perfect shape and done in. Everything was well taken care of. We are super grateful for this team. We couldn’t have done it without them.

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    Customer ServiceTechMoversPunctuality & SpeedDamageRefunds & PayoutsPackingStaff

    Reviewed Sept. 30, 2024

    I was supposed to move out of my apartment on Saturday, 9/28/24, my birthday. So I hired the moving company All My Sons. Used them to move in this apartment back in March of 2023. They gave me an ETA between 11-2 and told me they would call me when the movers were on the way. I said, "Okay, thank you," and gave them my 100-dollar deposit. Come moving day, after I had already packed up my whole apartment, come 2 pm, hadn't heard from them. So, I figured okay, maybe due to hurricane Helene and the damage it had done to NC, I figured they were running a bit behind. I'll give them till 3 pm and then I'll call. 3 pm, still hadn't heard from them.

    I called them, spoke to someone named Brandon, who was very rude and no sympathy about the situation at all. Asked what the status was on the ETA of the movers, and once he spoke to his drivers, he came back on the phone to tell me that since I was their 2nd appt of the day, and they usually try to get to their 2nd appt of the day by 2 pm. However, due to the hurricane, they were short-staffed and running behind. So since they hadn't gotten to me by 2 pm, they just wasn't coming that day. I was like, "Wait, what!?! You aren't coming?" And no one called to tell me this, nor offer any other solutions? How do you as a company, after I had just hired them, just say, "Oh, yeah, we aren't moving you today." I was like, "Umm no. Unacceptable. Refund my 100 dollars and cancel my appt. I'll find someone else." Needless to say, I won't be using them again, that's for sure.

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    MoversStaff

    Reviewed Sept. 29, 2024

    Very professional did a great job moving all the furniture from the 2nd floor to the 2rd floor. Jay and Tyler were great movers, highly recommend them if you can get them. Thank you for helping us move.

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    Movers

    Reviewed Sept. 26, 2024

    This company was great! They went above and beyond. Great job, Robert, Wedkency, Gregory, Amable. You guys were incredible! Couldn't have asked for a better team. From beginning to end they did a great job.

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    MoversPacking

    Reviewed Sept. 25, 2024

    Kareem and Shawn did a great job! In and out in a few hours, and did a great awesome job on wrapping all the big items. Would definitely recommend these guys. Had smiles on their faces the whole time.

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    MoversMaintenanceFollow-Through

    Reviewed Sept. 25, 2024

    These guys got paid to come out and tell me why they couldn’t move the stuff I needed Them to. Made all the excuses to not work. Go find a company that does what they say in their name. These guys are chumps. Would NEVER recommend.

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    Staff

    Reviewed Sept. 25, 2024

    Moving is always stressful. This experience started out incredibly stressful due to my ex not bringing the keys to the storage unit the morning of the move. However, Pedro, Chris, and Vince showed up and immediately calmed me down. They chatted with me as they worked and made the moving experience the best I’ve ever had. I’m so thankful for them, their kindness, and professionalism. I will always use All My Sons and refer friends and family to them as well. Thank you for making moving day more enjoyable!

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    Customer ServiceSales & MarketingPriceMoversQuote AccuracyDamageRefunds & PayoutsBillingTimeliness

    Reviewed Sept. 23, 2024

    The move went well, very pleased with the two movers. Only negative is All My Sons employed what seems to be a small scam on the cost. They ask for pmt upon arrival at the destination before unloading based upon their estimate of the unloading time. Assume they want to avoid someone not paying after delivery. They over estimated the time by 30 minutes, and the promised refund credit was never received despite three notifications from me. No responses to my requests/notices. I don't think I would use them again if they insisted on the same payment process. The move was for my mother and if the company is ok with ripping off a 93 year old then why would you want to use them?

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    MoversPunctuality & SpeedStaff

    Reviewed Sept. 18, 2024

    These guys did a great job. Highly recommend them. Definitely will be using this service again. They were extremely professional and courteous. They were very quick and efficient. They did their job effortlessly. Excellent job Marquis **, Benson, Jevon!

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    MoversDamageStaff

    Reviewed Sept. 17, 2024

    Trevor and Bliss were very helpful. Arrived in a timely manner. Moved all items safely and efficiently. No items were damaged. They were both very nice and helpful. I really appreciate the help they provided today.

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    MoversDamageStaff

    Reviewed Sept. 16, 2024

    Kareem, William and Robert Were amazing while moving our company today. Everything worked flawlessly. Nothing got damaged and all was in a timely manner. I will recommend these guys in the future on all my moving. They were very courteous and respectful during the move as well. It was hot in southwest Florida, and they never complained either. They did not track in dirt or mud on the carpet. They were very courteous. We fed them lunch and supplied them with beverages throughout the day to show them our appreciation. We are thoroughly impressed a company. Thank you.

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    MoversPackingStaff

    Reviewed Sept. 16, 2024

    Kareem, Robert and William, this guys help us to move our office and I will definitely hired them can. They did great job, take care of all our furniture. We are really happy about how our moves went. They help us with caring everything and they provide some boxes and tape that we need it. Great. We really recommend them. Thank you.

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    Customer ServicePriceMoversQuote AccuracyRatesHonesty & Transparency

    Reviewed Sept. 16, 2024

    I agree with the other reviewer that says Nick is a liar and a thief. Was NOT being honest about pricing and I felt like I was being deceived. Called back and tried to the Sonny who assured me he was the manager but he was lying too. If he IS the manager he’s awful. Kept talking over with me and arguing with me. Don’t use these guys. They are liars.

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    Customer ServiceMoversDamagePackingStaff

    Reviewed Sept. 15, 2024

    We will definitely recommend “All my sons moving company”. We had a great experience with Robert T. and William B. They were very careful in handling our furniture with care. They were respectable, helpful and friendly from beginning to end. We had a call from the Ops manager Dave that morning to make sure everything was ok. Kudos to Robert and William. We will definitely use this company again. I had use this company 10 years ago and had a great experience then.

    Lawrence & Susie

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    Staff

    Reviewed Sept. 15, 2024

    Both Jason and Treavor did fantastic on the move. Really appreciate them. They both helped me out and did a phenomenal job with bringing all my furniture to my apartment. Both of them really deserve a raise.

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    MoversPunctuality & Speed

    Reviewed Sept. 15, 2024

    Morgan Lee **, and his crew were very efficient and nice! Would recommend to use them. Everything was delivered and moved in a timely manner. They were also very fast and funny. They were a good crew.

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    MoversStaff

    Reviewed Sept. 15, 2024

    Morgan ** and team were amazing for our move from New Braunfels. Super friendly and professional. They were really easy to communicate with throughout the whole process and took extra special care of all our stuff.

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    MoversDamageStaff

    Reviewed Sept. 14, 2024

    Kareem and Oleksandr did an amazing job helping us move. They were kind and efficient and made the moving process seamless. They were so easy to work with and very careful. I will definitely be using them if we move again.

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    Sales & MarketingMoversDamageStaff

    Reviewed Sept. 14, 2024

    Kareem and Oleksandr were amazing! They showed up on time, they were professional, they were efficient, they were careful, they were strong, they were everything you would want in a mover. We never felt pressured to have things a certain way and they worked with us in our own particular circumstances. There were a lot of things that I was 100% sure they were going to struggle with, but I would turn around and it was already on the truck. Will definitely be using them again.

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    MoversPunctuality & SpeedPackingStaff

    Reviewed Sept. 13, 2024

    Trevor **, Gamble, and Levi were an excellent team! They were very polite, friendly, and worked fast. Our apartment was on the third floor and the move was on one of the hottest days of this week and even with that they exceeded our expectations. From the start of the day they were on time and very communicative about the whole process. They handled our household goods, furniture, and fragile items with care. They took the time to ask us where we wanted specific items to go and got done in a timely manner. Thank you Trevor, Levi, and Gamble, and All My Sons for an easy move!!

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    Customer ServicePriceMoversQuote AccuracyPunctuality & SpeedDamagePackingStaff

    Reviewed Sept. 13, 2024

    My wife and I hired All My Sons moving company to move us from a 3rd floor, 2 bedroom apartment into our new home. They were very professional and scheduled us in a timely manner. They were also upfront about the costs and had a detailed cost sheet for us to review. The day before they called us to confirm. The day of the move they called us an hour before to let us know they would be arriving. Our moving team included Trevor, Gamble and Levi and they were extremely professional, hard working, and polite. They gave us zero issues and worked fast and efficiently.

    Trevor was the lead and gave his crew clear directions as well as walked and talked over all the items we were moving to ensure nothing was missed. Gamble sorted and stacked everything to best fit and not be damaged. Levi was hustling and wrapping our large items to protect them. They kept us informed at every step of the way. The unloading was even easier and they asked for each item where we would like them to take it. They unloaded very quickly. Overall the team was excellent and we highly recommend them.

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    MoversPunctuality & SpeedStaff

    Reviewed Sept. 13, 2024

    If you are in need of great movers, I recommend Tyrant & Oleksandr. They took their time with me and did their due diligence in making sure that I the move was secure. They made sure to communicate with me during the entire process and answered any questions I had, as well as having extremely friendly staff, excellent service. They gave me peace of mind during a difficult time in my life. Thank you.

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    MoversPunctuality & SpeedPackingStaff

    Reviewed Sept. 13, 2024

    I cannot say enough about Gregory C, JB and Latreal on their professionalism and the speed of my move. My belongings were packed and delivered with perfection. I highly recommend this team! 100 stars.

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    Customer ServiceMoversStaff

    Reviewed Sept. 13, 2024

    Tyrant and the crew were great! They took care of my belongings and worked efficiently. The team gave a call when they were 20 minutes out to give a heads up they were on their way. They were well organized.

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    Customer ServiceTechPriceMoversQuote AccuracyPunctuality & SpeedDamageMaintenancePackingStaffBillingRatesTimelinessHonesty & TransparencyDamage Prevention

    Reviewed Sept. 13, 2024

    I’ve never written a negative review so it has taken a lot to make me write this one, and I would give it no stars if I could. Our experience was not good from the beginning and ended in a horrible, outrageous situation. We just needed labor to pack our boxes and furniture into a UPack trailer in our driveway. It is only me (19) and my mom living in our house, so we needed help with more heavy furniture and boxes, thinking a professional company could do an expert job at packing our things. We were sooooo wrong.

    The initial call with a guy from the call center was nice. He told me ALL packing materials (shrink wrap, blankets, bags for mattresses, etc) would be included. I asked if that still stands since it is a one way move so far away and he assured me it would still be free. “That’s why so many people love us!” were his exact words. We got quoted $199 an hour, and in that same initial call I was told our estimated time would be 2-3 hours MAX. “Our team is extremely professional and efficient, wasting no time!” he said.

    A couple days before the date scheduled for moving labor, Keith called us and took inventory of EVERYTHING in our house. My mom was on the phone going room to room telling him every item as I listened. She did not forget anything as she was in each room at that time. He also clarified that they would not provide any packing materials and they would all be an additional charge. We were a bit upset but understood, we just didn’t like being misled. Due to this we rented blankets at Uhaul (they said we needed 50 bankets, yet they only used 15????? Were things not packed right or do they not know how many blankets are needed per move? Either way it is a red flag)

    Before the movers arrived, we rolled and taped up every rug, took apart each bed frame and shelving units. We had boxes organized from heavy to light. The only thing we did not take apart was the futon, as it was put into our house without a problem and nothing was said to us that it could be a problem. We are not the professionals but did everything we could with our knowledge.

    Three guys arrived at our house to move our furniture. They didn’t leave the truck until 9:07 (we got charged from 9 am). They came out slowly to the trailer which I had opened. I’m quite strong but could not alone get the ramp down without possibly hurting myself. They took 10 minutes just to get the ramp down with me explaining to them how it is supposed to go as they stared at it.

    We explained to them how the truck needs to be packed to the top because with Upack you get charged per foot you use and UPack asks to fill it to the roof, as well as the wooden bulk-head door needing to be installed upright to lock in our things at the end. We shouldn’t even have to explain this to professional movers, but we did just to be clear, although our words turned out to be useless.

    They started moving boxes and my mom and I also moved boxes and furniture out into the driveway like crazy. We got everything out of our garage, kitchen, dining room, and most from our living and office room. We didn’t even have that many boxes so we brought out lots of furniture, shelving from the basement, and more ourselves. We were out of breath and tired but still did it, as we wanted the job to get done in two hours and thought our efforts would help with that. Instead, it seemed like the moving guys just worked slower as we worked faster.

    After we had moved everything out that we could manage, we had to wait as they, slow as molasses, wrapped furniture (some extremely poorly) into the truck. We waited inside getting some personal things done, thinking they had a handle on things. Finally, we hadn’t seen anyone in a long time and there came loud crashes from upstairs. My mom went up and saw them trying to dissamble her antique wooden headboard that was not heavy. If only I had known I could have brought it down myself, and taking it apart would have broken it. This took them at least 30 minutes to get down.

    We waited and heard more crashing around. I went upstairs and they were standing around wondering what to do with the futon frame as our money went out the window. I said it was brought in put together, thinking they could manage to bring it down in one piece. I was stuck upstairs for over an hour as they tried to get it down the stairs, arguing with each other and scratching our floors, banisters, and freshly painted stairs. I finally said they could take it apart if they needed to, I just thought they could get it down themselves. They took one piece off and got it out the door easily, although it took them a long time. This entire time one mover sat in the truck having nothing to do. I brought one mattress down with help from a mover and one down myself, as well as three pieces of heavy furniture in the time it took them to bring one piece out, sick of the time being wasted.

    At this point so much time had been wasted, almost 2 hours, of JUST the futon. I could have taken it apart if I had only been aware that it could be a problem. We went out and saw the truck. There is a good six feet of room from the top of our belongings to the roof of the truck where we had said our items needed to be packed to. We could have easily saved hundreds of dollars if it had been packed properly and taken up about 18 feet, and that is being generous. They said they couldn’t have done it any better without things breaking, yet it looked like half of our light items were near the bottom being crushed.

    Furniture was lopsided and almost looked like it had been thrown in. One of our TV’s that we had said needed to be wrapped and packed in a special box was sitting at the edge of the trailer with NOTHING around it. The bulkhead door was wedged between items so that if we took it out, other items would have toppled over from the dilapidated packing design. We had also been told items would be secured every 3 feet so bought our own straps. Not ONE item was strapped except at the very end and that was already on the truck.

    We were told at this point we had to pay. My mom and I were, understandably, already stressed. She wanted to talk to someone about so much of our time being wasted and our property being damaged inside our home. In addition to the stair damage, they scratched our floor throughout the entire house, gashes through trim where furniture smacked into it, and dents in the walls. The first guy she talked to said she would have to pay the amount no matter how unsatisfactory anything was. She got angrier and so did the man. I do not know his name. I saw her getting upset and heard his hostile tone so took the phone.

    I was told we should have known that the futon was a complicated item. We were told we should have taken it apart. We were told that we didn’t know anything about moving even though we’ve moved several times in a few years and couldn’t complain about their work if we hadn’t done it ourselves, even though we had for a lot of items.

    Soon after speaking I was transferred to Keith, the so-called manager, who immediately seemed angry. I also work in customer service so had a kind tone at first, explaining our situation and why we were upset. At this point we were more upset at the total cost and forgot to even mention the absolutely abhorrent packing job done in the trailer. We were told the team was “A1, the best we have”. If this is the best they have I wonder how completely useless and incompetent the rest of their teams are.

    Keith offered me 50 dollars back which I appreciated, but that was not even CLOSE to the price we were intially quoted, nor did it account for our stress, damage, and poor packing. My mom talked to him and then realized our price at this point, for four hours of just labor, would be $1200. We both kind of screamed, we were expecting to only pay $500 for everything with this service. Keith and my mom talked. She was explaining herself, of course in a heated tone which all customer service people should understand in this stressful situation, (moving itself, even with a GOOD company, is stressful), and she was interrupted and talked to in a degrading way.

    My mom said she would give him a bad review and tell her story to whoever she could if he couldn’t do anything to make this moment better. He then said he was taking the $50 back and if we argued with him longer he would add more money to our total. He was screaming at her over the phone and berating her behavoir, claiming she had threatened him and he would not take this. The fact he was screaming at a daughter and her mother over an issue that was HIS fault not OURS is unforgivable. Customer service my a$$. Does no one know how to treat people with any decency or respect?

    Our total was from 9am to 1:30, yet it was 1:10 at this time and all packing was done. My mom got very upset by him saying this, and I too, but I was scared of even more money being added to our total. I took the phone and began sobbing from stress and sleep deprivation of preparing for this day so it could take a little time as possible. Keith offered 100 dollars off and said he couldn’t do more than that. He then asked for card for payment for yet another time, not even trying to be nice or considerate. After we gave him our card he said “have a lovely day” and hung up. Our truck driver came the next morning and saw the state of our things. He become angry FOR us (what a nice feeling to finally be supported and understood. Seems like it’s not hard to have common decency toward another human). He called AMS for the corporate number but it was too early.

    Our experience was an absolute nightmare. WE were the ones threatened, belittled, and bullied by those we thought would at least have a little consideration. None of the problems associated with this were in the least OUR fault, and yet we were not only charged an ungodly amount but blamed for these problems. I know this company has good reviews, but please don’t listen to them. I don’t know why we had the worst experience imaginable but we did and NOTHING was done to make it better.

    Keith at All My Sons should get re-trained on how to speak to customers without making them feel uneasy and threatened, as well as not becoming so angry so quickly. As women, we’ve dealt with angry men before and his tone made us feel extremely unsafe. If we were men would this have been different? No matter who we are we should be treated with respect after so many mistakes were made on their part. We should be compensated more than a measly $100 dollars after I’m sobbing uncontrollably over the phone. Please don’t use this company, it is not worth the possible trauma of this kind of a situation. Now we are worried that our items that we paid $1100 to be packed into a trailer will be damaged and we will have to pay even more.

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    MoversStaff

    Reviewed Sept. 13, 2024

    Had a great experience with All My Sons the other day. The three men they sent to my house were polite, hardworking and overall pleasant to be around. They took great care of all of my things and made a stressful situation better.

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    MoversDamage

    Reviewed Sept. 12, 2024

    We had a great experience with All my Sons Moving and Storage. Josh and Jett were efficient and careful with our household items when unloading. Super great service throughout the process. Our family would recommend 10/10 for any storage/moving.

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    Reviewed Sept. 12, 2024

    Zach and Trey are like Shaq and Kobe in ‘01. Came in clutch just when I needed them and would highly recommend having both of these soldiers assist your future move ins or outs. Thank you Zach and Trey!

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    Customer ServicePriceMoversQuote AccuracyDamageRates

    Reviewed Sept. 12, 2024

    BE WARNED: the price they quote you over the phone will at minimum double if not triple if you don’t pay close attention to their slick words. The movers themselves are good but the company are masters of the rip off once they have your belongings. The hidden and made up fees that double at minimum your quoted cost.

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    TechPriceMoversQuote AccuracyRefunds & PayoutsPacking

    Reviewed Sept. 10, 2024

    Wouldn't honor their "Binding Quote". Broke half a dozen boxes of items and tried to shake me down for extra fees after the trucks were already loaded. They left behind almost 10% of the items on their original quote saying we were over the weight limit of the contract. Well if you send out one of your team members to measure and calculate what you are shipping and they are wrong who should pay for that mistake? Not the customer. If you don't know how to estimate shipping items get out of the shipping business.

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    MoversPunctuality & SpeedDamageStaff

    Reviewed Sept. 10, 2024

    Josh and crew were great, and professional. They showed up on time and got right to work. They were fast and careful. I would recommend them to anyone moving. I will definitely use them again in the future.

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    Customer ServiceMoversPunctuality & SpeedStaff

    Reviewed Sept. 10, 2024

    Christian and Jevon were awesome movers! Quick and efficient. They helped me with things without my asking and their customer service was topnotch. All My Sons is definitely the way to go if you need help moving!

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    Customer ServicePunctuality & SpeedDamagePackingStaff

    Reviewed Sept. 10, 2024

    I had a fantastic experience with All My Sons Moving, thanks to Isaac and Josh. They both did an outstanding job, handling everything with great care and professionalism. From the start, they made sure all of my belongings were safely packed, secured, and protected. Their attention to detail was impressive, ensuring that nothing was damaged during the move. On top of that, they worked quickly and efficiently, making the entire process smooth and stress-free. I was truly impressed with their level of expertise and customer service, and I highly recommend All My Sons Moving, especially Isaac and Josh, for anyone looking for a seamless and hassle-free move!

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    PriceMoversQuote AccuracyPunctuality & SpeedDamageStaffRates

    Reviewed Sept. 10, 2024

    Had a great experience with Trevor and crew, very friendly, fast and effective, no damage to any goods and a fair price. Will absolutely reccomend to friends and family, and I will definitely use All My Sons again.

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    MoversPackingStaff

    Reviewed Sept. 10, 2024

    Earl did an amazing job today. Wrapped everything with ease and protection for my belongings. Will definitely recommend friends, family, coworkers. Can't say enough about this crew. Amazing. Amazing!!!!

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    PriceQuote AccuracyRates

    Reviewed Sept. 8, 2024

    I would like to know on how much to move from Las Vegas NV to Portland Oregon and storage tell I get in a 55plus senior citizen place. I'm 65 years old and disabled and live by myself. I'm in a one level apartment. I'm looking for a good deal on the prices.

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    MoversPunctuality & SpeedStaff

    Reviewed Sept. 6, 2024

    Najei and Delonte did an amazing job moving out stuff from the house to an apartment. They were very professional and worked in a timely manner and I would recommend to anyone! If you ever need a quick move do this one. They got to me last minute and were accommodating and amazing!

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    MoversPunctuality & SpeedStaff

    Reviewed Sept. 6, 2024

    Robert, Jonathan, Oleksandr, William were amazing. Great group. They moved us quickly and with no issues. They are very polite, very flexible and helping where we needed things to go. And let me know every step of the way what was going on.

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    Customer ServiceMoversStaffTransparency

    Reviewed Sept. 6, 2024

    All My Sons is by far the best moving company I have used. I have used 2 other companies and this one was the most professional, polite. And safe with all my belongings. They also were very transparent from the phone call to another call a few days prior to the move to the day of. Will definitely

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    Staff

    Reviewed Sept. 6, 2024

    All My Sons has been a monumental part of my life. Not only did they help me move twice but also helped my mother prepare for her move across the pond and given me employment. There is no limit to how family oriented we are here as a company and I love that

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    MoversPunctuality & SpeedStaff

    Reviewed Sept. 5, 2024

    Miles' crew were very professional and friendly. Worked quickly and cleanly. They took good care of all of our belongings. We appreciate all of their help. I would recommend them to friends and family.

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    Customer ServicePunctuality & SpeedHonesty & Transparency

    Reviewed Sept. 5, 2024

    John and Earnest were the best. They arrived early and did a great job. I will call them again when I move - they are straightforward and do not try and upsell you in unnecessary things. They are honest and hard working. Great job - thank you so much.

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    PriceMoversQuote AccuracyPunctuality & SpeedStaff

    Reviewed Sept. 4, 2024

    Kelmy and Donald were great! They were punctual. They were professional. They made the moving process a lot easier and much much quicker. The guys who came to give me a quote were also very nice, overall nice company that does good work.

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    CoverageTechSales & MarketingPriceMoversQuote AccuracyDamageMaintenanceInsurance

    Reviewed Sept. 3, 2024

    Our issue is not with the actual guys that did the move. Our first issue is we did a virtual walk through with their sales Guy, Dimitri to get a quote. We had a 5 bedroom, 4 full baths, etc house. When they came to move the house, the bottom line was the truck was too small. This created a major headache for us on finishing our move. Then during the move, we were told that they want to move all of the containers that we had to a central location in the new house not to the individual locations that we had written on all of the containers.

    Upon unpacking we found they damaged the top of our brand new dryer. Once we hooked the dryer up there was something internally damaged on the dryer so the dryer was unusable. We filed what we thought was a insurance claim form only to find out that the form we filled out was an acceptance form on the claim. No one came out to look at the dryer. They are trying to give me $74 for a broken dryer. It will cost $150 just to get a service tech to come to the house. Because of all of these problems, we highly recommend that you find a different moving company. We are not letting them get away with this and are consulting an attorney.

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    Customer ServiceMoversPunctuality & SpeedDamageMaintenancePackingStaff

    Reviewed Sept. 2, 2024

    Israel and Alex I. helped me with a long-distance move. They worked tirelessly and barely took a lunch break. They were polite and went above and beyond. They handled my property with care and moved quickly and efficiently. This is my third time using this company. I would highly recommend them. I appreciate that when I call someone always answers the phone. No pushing numbers or being placed on hold. The manager called during loading and unloading to be sure all was going well. This company definitely makes its customers top priority.

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    MoversPunctuality & SpeedStaff

    Reviewed Sept. 2, 2024

    Great experience with Tracy, Donald, Kelmy, and Kelmy Jr. Fast and friendly. Moved #700 liberty safe into master bedroom closet. No issues at all and looks great. Thank you very much for your help on a holiday!

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    MoversDamageStaff

    Reviewed Aug. 31, 2024

    Tyrant and Chris ** did an awesome job! They were personable, friendly, and made sure to keep all of our furniture secure. They were also careful and mindful during the move and made it as easy on us as possible. Thank you!

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    Customer ServicePriceMoversQuote AccuracyDamageStaffRates

    Reviewed Aug. 31, 2024

    Guys were great. Efficient careful and friendly. Awesome service. John ** & Oleksandr **. I would definitely rec using this company for the price it’s not bad. If you ever need help with moving call them.

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    MoversPunctuality & SpeedDamageStaff

    Reviewed Aug. 31, 2024

    All my sons is a Great company! Very professional, friendly, safe, cautious, reliable and very punctual. OLEKSANDR & JOHN ** were great movers. They did a great job moving in timely manner. Thank you!

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    MoversDamageStaff

    Reviewed Aug. 31, 2024

    Very professional. Came on time and worked hard being cautious with our furniture. John ** and Oleksander did a great job and were very friendly. Would recommend using All My Sons movers to other friends and family

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    Customer ServiceTechSales & MarketingPriceMoversQuote AccuracyPackingBillingRatesHonesty & Transparency

    Reviewed Aug. 30, 2024

    Horrible Experience!! If you hire All My Sons BRING YOUR CHECKBOOK!!!! I was quoted $319. hr & a prorated hourly rate for my Mother's storage move. Only a two hour move ended up costing Over $1,300!! That's almost all of my Mom's fixed income! I confirmed the price with the operations manager 2x on the phone. That morning we were expecting 2 trucks & only 1 was provided. The cost was more than double than the agreed price. I had to pay with my credit card because the Manager threatened to take my belongings to his storage unit and charge me $200 per day until the balance was paid. The bill was so high due to HIDDEN FEES in the contract. Additional BOGUS FEES such as $30 material charge to tape a box corner.

    They would also not allow my things off their truck until I had written my Credit Card info on a piece of paper for all 4 Movers to see and give my information to whoever is working at their office. A major security concern. I am still worried about credit card fraud. I wish I would have never called this company or trusted their Manager's online/ telephone quote. Very Untrustworthy Company. After reading the reviews, I see how lots of other customers were also scammed in the same manner. Lied to & given untruthful info regarding service fees.

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    Customer ServiceSales & MarketingPriceMoversQuote AccuracyPunctuality & SpeedPackingRatesDamage Prevention

    Reviewed Aug. 30, 2024

    Horrible company. Total ripoff with hidden charges. The movers were fine. But the company charges you for "drive time" from their office to your home, so that adds an hour to your charge for the full crew, so if you have a crew of 3 it adds $190 for them to drive to your home before any move has started. This was never explained to us. Then, we were charged nearly $100 for "moving supplies" which consisted of a little shrink wrap and a mattress bag. That's it. $100 for that! They also did a bait and switch on the initial price, trying to add $60 to the hourly charge when they called and said they could come earlier for our job due to their scheduling issues. DO NOT USE THESE GUYS.

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    MoversPunctuality & SpeedStaff

    Reviewed Aug. 29, 2024

    Jake, Kelley, Jeff, Cameron, Xavier, Menelak were amazing! Showed up on time, worked efficiently and quickly. Took half the time alloted. Took care of our things. Very professional and mannerly. Top notch service!

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    MoversPunctuality & SpeedStaff

    Reviewed Aug. 29, 2024

    I recently had the pleasure of using a moving company for my relocation, and I can't praise Oleksandr K, Sharby, and Corey P enough! These guys were absolutely fantastic. From the moment they arrived, their professionalism and skill were evident. They worked efficiently, moving my belongings quickly without a hitch. What truly set them apart was their friendly demeanor; they made the whole experience enjoyable, which can often be stressful. It was clear that they cared about doing a great job, and their teamwork was impressive. Overall, I had a wonderful moving experience thanks to Oleksandr, Sharby, and Corey. I highly recommend them to anyone looking to make a move!

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    MoversStaff

    Reviewed Aug. 28, 2024

    Kareem, Jeremy B. Alex, Israel, Kency, Sharby and Tim. These guys were extremely polite, patient and very efficient. Couldn’t have had a better team. And they worked through a Florida storm. Thank you.

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    Customer ServiceCoveragePriceMoversQuote AccuracyPunctuality & SpeedDamageStaffRates

    Reviewed Aug. 28, 2024

    I am a disabled 73 year old man who served (1969-1975). On April 25th, 2024, I had a move scheduled with this company. At 4 AM I suffered a Diabetic episode that sent me to the hospital for 3 days. At 8:30 AM I talked to the driver and told him of my age and situation. "We will take great care of you," promised the driver. Once back at home, my wife told me the crew had turned my dresser upside down and ransacked it in front of her while laughing. An inventory revealed 22,000 worth of jewels, watches and Mantle BB cards gone! No one else had access or opportunity except the movers. I filed a claim and, talked to the adjuster once, and was then ignored for 60 days. I provided an inventory, photos, prices, Police Report, receipts and a sworn statement from my wife.

    Adjuster denied my claim, saying I didn't prove anything, and it comes down to my word against theirs, and I should contact my home insurance, and maybe they can help me. I also reported that these two sexually harassed my 72 year old wife, destroyed my front porch and demanded $50 apiece for a 'tip.' Rude, bullying, elder abuse behavior causing major stress and physical problems. I also suffer from CHF, am a recent stage 4 Cancer survivor and can barely walk at this point. I've seen animals treated better than this. When I complained to 'management,' I was laughed at and ridiculed. BEWARE!

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    MoversStaff

    Reviewed Aug. 28, 2024

    Tyrant, Corey, Greg b, gave me an excellent move. They are highly recommended. They are the best movers I’ve seen in a while. If I have any big moves I’ll make sure to ask for them. They were also very kind.

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    Customer ServiceTechPriceMoversQuote AccuracyPunctuality & SpeedStaffBillingTimeliness

    Reviewed Aug. 28, 2024

    I would not recommend this company to anyone. First, at the origin, in Salt Lake City, I was quoted $1416 + materials for the loading of a trailer (not affiliated with AMS). That was $177/hr for 3 man crew and 8 hours. I knew it would take more than 8 hours, so I factored in a few more hours. When asked about materials, the response was for a 3 BR house, probably around $500. The crew showed up 4 hours late on the first day. They did work until 730pm, but their DOT time had run out and had to leave. They came back and finished the next day. Total of 14 hours, including drive time. That's $2478. Now, my bill was $5826. So, $3400 in materials?! I have yet to get an itemized receipt as I am still fighting.

    On destination, I received a call this morning from the local All My Sons here in Virginia Beach. They have had me scheduled for a month and half now. I am 3 days out from delivery of my truck, and the local place calls me to let me know they will not be able to unload because my house is just across the state line in NC. They have had my address the entire time. And now they wait until 3 days before delivery to tell me. Very unprofessional people on both sides of the move. So it is not a local thing, it is a company thing.

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    MoversPunctuality & SpeedDamageMaintenancePackingStaff

    Reviewed Aug. 28, 2024

    I hired All My Sons 7/23/24 in Oregon to pack a POD to be moved to Illinois. When it was unpacked a month later by professional movers and packers "this is the worst packing job we have ever seen". Futon was broken/scratched/dented, 2 tables dented and scratched and one of the legs broken, 7 pictures uncovered and not packed at all just thrown in, a lamp destroyed, 2 wardrobe boxes with clothes just stuffed into it/not hanging, and a Queen mattress untied/loosely placed on top of everything making it almost impossible to open the POD once it arrived. I paid $1600 for these 3 men to ruin 50% of my things as there are too numerous to count other damages to detail. I will NEVER use or recommend them for anyone to use. Obviously VERY unprofessional.

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    MoversPunctuality & SpeedStaff

    Reviewed Aug. 28, 2024

    Raul and Raydel were wonderful. They were fast and polite. I am glad with them and the company. They were working all the time and taking care all my stuffs. I will hire them again. Fully recommended.

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    Customer ServiceMoversPackingStaff

    Reviewed Aug. 27, 2024

    I’ve used All My Sons twice, and both moves have been seamless. The most recent move finished up today. I had them pack my house one day and move on another day. The crew that packed, Tracy and D’quan did a great job. They were very thorough and diligent. I noticed how well they divided the job and communicated with each other in order to get the job finished. The crew that worked today, Tracy and Darien, moved things with care and I had no worries!! Both of them worked together as well and I noticed they used the same “divide and conquer” approach. All of the workers who have been part of my move have had great attitudes and attention to detail. From the person I spoke with on the phone to make the reservation, the crew, and everyone in between, they’ve all made it a great experience.

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    Customer ServiceMoversPunctuality & SpeedRefunds & PayoutsMaintenanceStaff

    Reviewed Aug. 27, 2024

    If there was an option for zero stars, that is what they would get. My boyfriend booked this moving company one month in advance for the day before his apartment move-out date, paid the deposit, and thought everything was set. However, this company completely failed to schedule the move, leaving him scrambling at the last minute. Instead of taking responsibility, they offered to either reschedule or reimburse the deposit. No attempt was made to fix their mistake and he was forced to reschedule, incurring extra expenses as he had to pay the apartment complex for the additional days he had to wait.

    When the new moving date finally arrived, he received a call that the driver had COVID and they wouldn't be available for additional 2 days with no alternate driver. Once again, there was no real effort to make things right--just another offer to reschedule or reimburse the deposit. When they were asked about reimbursing the apartment fees due to their delay, they refused.

    This company is unreliable and unprofessional with a total lack of any sense of responsibility. Requesting their services actually incurred financial loss from apartment fees after putting my boyfriend off after they didn't bother to show up when booked well in advance, not to mention the unnecessary stress of scrambling to find anyone we knew who would be willing to help move as he was facing a move-out deadline that had already passed thanks to this company. Do yourself a favor and find a different moving company. We will never request this company's services again and strongly advise others to stay away.

    And no one is fooled by the generic "response from the owner" to save face thanking us for "the opportunity to learn and improve" because this does not reflect your goal of "quality customer service and satisfaction" when clearly that is not happening. We can't speak to your "service" because you never showed up. If quality and satisfaction was your goal, we wouldn't have to resort to negative reviews to get your attention. We shouldn't have to be contacting you to "further discuss." You should have taken the initiative to correct your mistake when it occurred.

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    MoversStaff

    Reviewed Aug. 26, 2024

    All My Sons Moving and Storage is amazing! Everything about this company from the top to the bottom. Trucks are clean. The movers are professional and the office staff is amazing. I couldn't ask for a better group of movers.

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    MoversPunctuality & SpeedDamageRefunds & PayoutsStaff

    Reviewed Aug. 25, 2024

    Absolutely THE WORST moving experience I've had in 15+ moves I've made in my life. Incompetent, inexperienced scrawny movers that damaged our $6,500 bed and other items (on this very small one bedroom move), as well as extensive wall damages while moving, and missing hardware to put the bed together. After numerous attempts to get them to reverse the moving expense, they offered us $220 in damage refund, and couldn't care less how damaging their awful and incompetent move affected our lives. DO NOT, I repeat DO NOT ever employ this company, as they do not care or bear any responsibility for the quality of service they offer.

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    Customer ServicePunctuality & SpeedRefunds & PayoutsBillingTimelinessFollow-Through

    Reviewed Aug. 25, 2024

    I placed a 100.00 deposit for a move 3 weeks away. I then read the horrible reviews and canceled the next day. It's been a month and 4 calls and no refund of deposit as promised. The 4 people I spoke with over the phone all had a different story and all said they couldn't assist. They were all extremely rude and unhelpful. I was told my deposit is refundable as long as I canceled within 48 hours of scheduled move. I canceled 3 weeks ahead, yet no refund. Had to file a dispute with my credit card company.

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    Customer ServicePriceMoversQuote AccuracyDamageMaintenancePackingDamage Prevention

    Reviewed Aug. 23, 2024

    Not a good experience. Everything sounded great when booking. They advised they provide shrink wrap so no need to take items from dressers. They didn’t advise you are charged for this. I was moving from a small 3/2 house with some outdoor furniture. I had everything boxed up. They estimated it would take the movers approximately 3 hours. It took them 7 hours to load. They still couldn’t get 3 items on the truck. We had to arrange to take them ourselves.

    The day of unloading they collected upfront for the unloading and advised that is all I would be charged. I questioned regardless of the time it would take and they advised they were allowed more time to unload. They started around 10:45 am. At 1:33 pm they advised they were quitting at 1:45 and placed all the boxes on my back porch. I sent pics of two broken items that were clearly marked fragile. The box was crushed and placed upside down. It has been over a week and I have not heard anything back regarding the broken items. I would never book this company again. Absolutely I do not recommend. Check other options for movers.

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    Customer ServiceMoversQuote AccuracyPunctuality & SpeedStaff

    Reviewed Aug. 19, 2024

    All My Sons does an amazing job! They are thorough, offer great communication and are flexible with their scheduling time slots!! I would highly recommend and trust this company to move any family and friends of mine after my great experience with them and the awesome staff!

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    Customer ServiceContract & TermsPriceMoversQuote AccuracyPunctuality & SpeedRefunds & PayoutsPackingStaffTimeliness

    Reviewed Aug. 15, 2024

    All My Sons gave me an afternoon time, around 11. They didn't show up until 5:00. The two movers they sent were very slow and unprofessional. My friends had to help them along by taking stuff to truck and wrapping up tvs and appliances. They knocked over my TV, laid my couch on the ground to talk on the phone, stood around in the truck for long lengths of time. I had to remind them how much it was costing me. It took 3 hours to load an essentially 1 bedroom apartment. At this time it was too late to unload. I had to meet them the next day to unload a few miles away. I was charged $1700 because of the time wasted. I was only reimbursed $295 after all of this. Completely ridiculous!!!

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    Customer ServiceTechSales & MarketingPriceMoversQuote AccuracyRefunds & PayoutsPackingHonesty & Transparency

    Reviewed Aug. 14, 2024

    Do not chose All My Sons, if you are planning to make a move. If I could give 0 Stars, I would. The management is dishonest and will scam you with a low estimate and hit you with a higher charge when they have your furniture in their trucks. This was the worst move we have ever experienced. I would like to say up front, the issues were with the managers, not the men who moved us. The three men busted their butts to get all our furniture loaded and unloaded.

    We shopped around to find the cheapest movers we could find. All the others quoted in the $259 per hour. I called 3 months prior to the move. I told him that I had a one bedroom apartment and a 10 x 10 storage unit with approximately 50 boxes. I asked for an approximate total for the move, but he stated that he could not give a quote, however, he again quoted $149 per hour.

    Since this was the cheapest, we decided to go with them and paid a $100 deposit on 29 May 24. I called on many occasions to get and estimate but always got the same answer. The week before, I talked to Jason on 16 Jul to confirm the move and to get an approximate cost to the move. Again, I explained that we had a one bedroom apartment and a 10 x 10 storage room. He asked me if we had any items which needed special wrapping/protection. I told him that we had a 65 in TV and a dresser mirror. He quoted that the cost would be $1,020 - $1,200. I told him that we did not want to get any surprises so we confirmed the move for 22 Jul. On 22 July, we got a call that they did not have enough people to execute the move so we rescheduled to 24 July.

    On 24 July, my wife met movers at the storage locker. My wife was shocked that the truck was so small. The lead mover stated that they were contracted to move the storage locker and a TV and dresser. He said that the cost was $199 per hour vice the quoted cost of $149. It was like a bomb was dropped on my wife. I called Jason and complained that this is not what we contracted for. He said that he would make it right. When they arrived at the apartment, they started loading the truck. Unfortunately, they only had a 26 ft truck and was not able to load all the items. The TV and patio furniture were left behind. We had to move the remaining items ourselves.

    When we got to my new home, surprise, they quoted $1,900. Me and my wife exploded, especially my wife. They would not unload until we paid. Again, we talked to Jason about this but he would not budge. Classic example of bait and switch. The lead mover told us that they got us unloaded in under an hour $300 refund. I tried to call Jason 3 days in a row, leaving messages to call me back. He ignored my messages and never called. To this day, we still have not receive the refund. I highly recommend that you do not choose All My Sons to move your furniture. The management is dishonest and will scam you with a low quote and change it to a higher cost.

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    Customer ServicePriceMoversQuote AccuracyPunctuality & SpeedStaffBillingRatesHonesty & Transparency

    Reviewed Aug. 12, 2024

    The moving crew was professional and kind (Deshawn and his teammate), but the office staff's service was highly disappointing. Initially, I was quoted a fair rate for one hour of moving, and was told it was a good deal that might increase soon, so I accepted. However, arranging the moving time proved frustrating. Despite multiple attempts to get confirmation and details, the staff was unresponsive and more focused on sending irrelevant messages about their customer service rather than providing the essential booking information.

    After 2 days of follow-ups, I finally received the details. On the moving day, I was told the crew would arrive in the afternoon and would call 30 minutes before their arrival. When the time came, I still hadn’t heard from them, so I called the office. They informed me that the crew was on their way, that the manager Elijah would call me shortly, and that their estimated arrival time was 3:45 PM. No one ever called, but fortunately, I decided to head over early because the movers arrived sooner than expected.

    To top it off, I was surprised by the final bill, which was double the quoted amount. They charged for both labor and travel time, which had not been disclosed initially. Although this information was sent via email, it was presented in a misleading way that suggested these charges were included. Overall, the communication was terrible, and I cannot recommend their services.

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    TechSales & MarketingPriceMoversQuote AccuracyPunctuality & SpeedStaffHonesty & Transparency

    Reviewed Aug. 6, 2024

    Let me make this short and brief: They lied to me about the following points:

    1- All workers are long-term with experience and education, and they don't send 1099 contracted people - 2 of the guys that came were contracted for the job (as per their driver), and they were reeking of weed.
    2- If the job takes less than the quoted time, I won't pay the whole amount - The driver kept my furniture as hostage until I paid the full amount - and if I refused, he told me he would have taken it to their warehouse to store, until I pay the full amount.

    3- The truck was too small for the project, and they left many items home.

    4- The driver started to claim that the agent that I scheduled the work with was an idiot.
    5- They smashed my antique lamp, and kept it hidden behind a couch that I was to leave.
    6- They smashed my bed in the wall, going through it.

    7- they came without the right equipment to transport my baby grand piano - again claiming that their sales agent (Dmitri) is an idiot.

    They are Very unprofessional, and they are liars.

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    Customer ServiceMoversQuote AccuracyStaffBillingProfessionalism

    Reviewed Aug. 3, 2024

    I should have read the reviews before hiring them. While the staff that actually moves the items is very courteous, the staff in the Houston branch are very unprofessional. They don‘t have any etiquette to talk to a customer. They never mentioned during estimate process that besides the deposit, they will be taking payments during the pick and in the middle of the drop off. They haven’t even done with one truck out of the two, they threatened to leave with my remaining items, unless we pay right away. Instead of explaining the process which was not explained before, the manager in Houston branch started shouting on the phone and threatening to leave If we don’t pay now! Tried calling the guy who gave the estimate but he blocked my number. Would not recommend this company to anyone. Very unprofessional office staff.

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    Customer ServiceMoversPunctuality & SpeedDamageOnline & AppStaffProfessionalism

    Reviewed July 30, 2024

    I do not recommend! The day of the move, they called at 7am and asked to reschedule the move from the afternoon session to the morning session. I rearranged my work schedule and then waited (over 7 hours) until 320pm for movers to arrive to begin the move. In the meantime, there was horrible, disorganized and rude communication between the managers, Anthony and Zac, myself and the movers. The movers went to the wrong address, somewhere in Batavia, Ohio which is roughly 30 minutes away. The movers damaged doors at both locations. The movers were very slow. I began moving things myself because it was taking so long. I was asked to sign paperwork in the middle of the move. They insisted on explaining what I was signing instead of allowing me to read the Terms and Conditions.

    Zac and Anthony were both very unprofessional, disorganized and rude. They made multiple promises on arrival times that never happened. Overall, this was a very bad experience. I've used Two Men and A Truck twice before. Below is a link to their website which you can copy and paste, I would highly recommend Two Men and A Truck instead of All My Sons for your next move.

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    CoveragePriceQuote AccuracyDamageMaintenanceRates

    Reviewed July 30, 2024

    They will quote you a lowball price then double it right before your move. 2 broken cabinets, ripped chair, cracked 85” TV. I only rcv’d $285 in damages because I didn’t take the 1k insurance on top of the already doubled price.

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    Customer ServiceTechMoversPunctuality & SpeedDamageOnline & AppPacking

    Reviewed July 26, 2024

    I had the misfortune of using All My Sons last August. They sent too small a truck, an unqualified crew and damaged so much of my property its unbelievable! My door frames were damaged and my lower level stair well wall had a 15" gouge in the dry wall. The kids they sent as the crew either didn't know what they were doing or couldn't read. My 60" TV was not properly packed. Had I not scene them pick it up, they would have dropped it out the bottom of the box. There was no bottom on this carton. It was a 'wrap around'. Nothing was done to keep it in the box at the bottom. When lifted, the TV started sliding out of the bottom. They were stopped and made to secure it. No matter. TV went out to the truck were it was laid flat on the truck floor were they then placed several large framed paintings ON TOP OF THE TV! Their own carton said "Do NOT lay flat". TV never came back on. No fuzz, nothing.

    A second truck had to come back a few days later to get what didn't fit in the first truck. It was then that I was informed that the original lead man was let go. I had ordered their largest truck. I had one BR set, one dining room set with china cabinet, two living room sets (two couches, one love seat, one recliner, one swivel chair and ottoman and three side tables.) One small desk and two file cabinets.

    The rest of the load was boxes and misc. things like lamps. These geniuses loaded all the boxes first and had to leave three dining room chairs and the ottoman for the second truck. Took from 8am till 4pm to load, deliver and off load. Mileage was no more than 15. I had knee surgery in Aug. and hand surgery in Jan. so I was in no condition to fill out their claim forms in their so called claim time, even though I did call them. Could not fill out these forms online. Oh, and don't forget the pictures (they wanted hard copies). I will be contacting an attorney and the Better Business Bureau.

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    CoverageTechMoversDamageRefunds & Payouts

    Reviewed July 26, 2024

    Do not use this company. The movers were good, but they damaged some of my property, which I get can happen. However, the company refuses to pay for the damages even after I paid for their full coverage protection plan. Stay away from them.

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    MoversPunctuality & SpeedPacking

    Reviewed July 25, 2024

    Dec 2014. Had used before to load pods and good crew but crew stole stuff then quit later that day right before Christmas: stole tools (left chest empty) plus whole box whole, misc stuff, broke open small safe and stole coins and silver spoons, stole 60 out of purse. Filed police report. Company would not cooperate with police.- Scared of publicity on reputation. Saw a 2 of them on the news that went on to harder crimes in KCMO. This was a short 5? Mile move in Overland Park. I am still bitter and feel violated. I have since moved out of the area. They don't screen their crews.

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    Damage

    Reviewed July 23, 2024

    This company was the worst moving company I have ever dealt with. The damage to my furniture is well over $1,000. They dropped a tv unit, stained my love seat, ripped a chair, broke the wheel off of my filing cabinet and left me with no compensation! I highly recommend you DO NOT use this company.

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    Customer ServiceMoversPunctuality & SpeedDamageOnline & AppCommunicationHonesty & Transparency

    Reviewed July 20, 2024

    All My Sons is a terrible moving company. They gave me a window of 11am to 4pm for pickup of furniture. They called me at 1pm that day to say they were on their way. Then 15mins later one of their managers named Alphonso called to say they read the list of moves wrong and that there was one more move before mine. Alphonso told me he would try to find another team to do yes move and would call me back. After an hour I'd still heard nothing so I called him back. He told me he found out 15mins before I called that there would not be a team of movers ready until 2:30pm.

    By 4pm no one had called me or showed up. Called Alphonso, again, and he told me the movers would not arrive until almost 5pm. He also lied and said the movers had tried to call me 3 times, which they did not. He further lied and said that he kept informed on the movers, which he didn't do at I had to call him twice to find out what was going on. There were no missed calls on my phone. Kept me waiting all day. Lied to me about keeping me informed and their movers show up outside the promised window.

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    Contract & TermsTechPriceMoversQuote AccuracyDamageHonesty & Transparency

    Reviewed July 18, 2024

    My family used All My Sons Greensboro because we thought they were a trusted and reliable company. They damaged multiple items, scratched and dented the brand new wood floors, dented a fridge, and damaged a family heirloom upright piano on a small move from our downstairs floor to our garage so floors could be redone. Their movers admitted to causing the damage. My wife sent pictures and multiple quotes totaling approximately $4000 in damage they caused to them for reimbursement. They demanded she sign a non disclosure agreement in exchange for a few hundred dollars. A company offering hush money in exchange for not received truthful reviews is immoral, dishonest, and untrustworthy. Please be careful doing business with them, my family never will again unless they take responsibility for the damages they caused.

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    MoversPunctuality & SpeedPackingStaff

    Reviewed July 18, 2024

    All My Sons moved us today after we closed on the house we were selling and then the one we were buying. Cedric, Tyrone, Abbigay, and Aaron were at our house bright and early. They treated every piece of our furniture with respect and wrapped every piece. They worked diligently together as a team and stayed late to finish the job. I have read some of the negative reviews. I can't speak for others but I can tell you with certainty... my experience with them was perfect and I would use them again. Moving is extremely difficult for me & my husband at our age. The respect and care they showed us was genuine. We appreciate the excellent job they did for us.

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    Customer ServicePriceMoversQuote AccuracyDamagePackingStaff

    Reviewed July 17, 2024

    I've worked with dozens of movers. Worst moving experience ever. I was quoted $2500 for my move and was charged over $4000 when we arrived. I did not add anything to the move or change addresses from the original quote. They packed my items and we still had several items damaged and one missing altogether. These items where family heirlooms but still had actual monetary value of thousand of dollars to replace (If they could be found at all). Their response was to offer me $75 (which was base on the weight of the items). This was an insult on top of being ripped off initially. I would avoid this business. There are many "professional" movers to choose from. This is not one of them.

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    Customer ServicePriceMoversPackingHonesty & Transparency

    Reviewed July 15, 2024

    I'm in total shock. I used this company to move a single bedroom (not a one bedroom apartment a single room) and mini fridge for my daughter 3.8 miles in between apartments. Note it was a bedroom queen bed w/metal frame no head board, tall dresser night stand, 2 TV's, tall lamp, few lamps, a tall mirror and a TV stand. Plus a few misc. boxes of clothing and a misc kitchen box. NO OTHER FURNITURE! The total charge was just shy of $1,000!!! Yes you read that right. It is not a typo. In addition to the movers made my daughter very uncomfortable. I am just astonished! I moved all this furniture in a year ago and it took me and my husband two hours. How they claim it was over 5 hours is ridiculous. Buyer beware, they do not present as an honest company. Also my daughter gave her address which was correct, they showed up at a different address, not sure where but called mad, it was their error. STAY AWAY is my advise...

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    Customer ServicePriceMoversDamageTransparency

    Reviewed July 13, 2024

    BEWARE! Do not use them under any circumstances! $1287 for a 6 mile move for basically a bedroom set, recliner, kitchen table set, and exercise bike. (I'd already moved 6 car fulls worth of everything I could carry.) They did not bring working power tools and only one person could use the few tools they brought. The others watched while he tried to disassemble things. The movers were nice but they didn't have the needed tools and they couldn't fit my sofa or desk out the door (prior movers had gotten them to fit) so I will have to call a junk removal company to cut them up. (Update: they also didn't reassemble my storage bed correctly, broke a lamp, and damaged my floors.) Don't repeat my mistake. Use literally any other company.

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    Customer ServiceMoversDamageMaintenanceStaff

    Reviewed July 12, 2024

    DO NOT CHOOSE AS YOUR MOVING COMPANY! They are completely unreliable as a company. Their truck broke down, kept all of my belongings for a day, and delivered the next evening. Absolutely unacceptable and their response was it was a freak accident and kept me liable for everything. Did not want to pay a single dollar towards their original fee, did not compensate in any way shape or form. They moved things from the broken down truck to another truck, chipping all of my furniture and broke two nightstands. Their response was it falls on me. Do not choose them, they are not a reliable company, rude representatives, completely awful experience with them.

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    Customer ServiceContract & TermsCoverageTechSales & MarketingPriceMoversQuote AccuracyPunctuality & SpeedPackingStaffBillingRatesDamage Prevention

    Reviewed July 11, 2024

    Quite a well put together scam. My wife called Cicely, you know, like the actress, at All My Sons Moving on Railhead Dr. to help us with a difficult move. Highest rated mover in DFW? Official mover of the Dallas Cowboys? Wish they could move Jerry back to Arkansas. She assured us that they were not the kind of company that takes advantage of their customers, then they did just that. We were moving from 10 acres to a housing development and they were picking up furniture at the house and two storage barns. They quoted us three guys at $189 an hour at 4 hours, $800 for the entire move. We had a phone conference the day before to explain the charges and times and we put down a hundred-dollar deposit for a June. I had a full week to prepare. Every box was labelled, furniture was already shrink wrapped and I started at 630a the day of to make sure that we would be ready at 8 to 845a.

    Kishaun, Murlow and Callan show up almost 2 hours late. They were good kids but it was apparent that Kishaun was the brains. The first thing they do is ask if I have water. I do and I have snacks. I worked my butt off trying to help them but it became apparent that everything is predicated on taking as much time as possible. They were taking my shrink-wrapped furniture and covering it with moving blankets and shrinking it again. They wrapped the fridge and I mentioned multiple times that the fridge would not go out the door wrapped. Then we had to take it off after they ignored me.

    What I planned as 90 minutes at the farm and 2 hours at the house quickly got out of hand. Kishaun made sure I knew that they did not get paid as much if they don’t get a five star review and all three mentioned multiple times that they were independent contractors who had nothing to do with the pricing and policy. How convenient. We finish at the farm and we head to the house and they stop and get lunch, which did not bother me in the least. It was hot and they were earning it.

    They show, they open the truck, and Kishaun heads in to get my pound of flesh. He’s explaining that the company is doing some things that he does not agree with and he hits me with $1900. $277 for a fuel surcharge and a $328 travel time expensive, none of which was mentioned in the conference and we were moving exactly 11 miles from the farm. $189 is charged for supplies, shrink wrap and tape and it was 95 percent my supplies. I ask about an invoice, printed receipts that have everything you are charging me for. No can do, Bossman. I told them that was not going to happen. I briefly think about letting them take everything we own and seeing just how big a fight I can get into but the voice of reason steps in.

    My wife calls and talks to Brad W, who is the coldest, rudest human being on the planet, and it is quickly apparent that he could care less. His boss, Carlos is worse, and he is apparently on his ladies' time constantly, not my words, his employees. I look outside and the other two are sitting on the back of the truck and there goes their independent contractor story. A $2500 security deposit and first month’s rent has us scrambling for a card with room on it to pay their ransom demand. Kishaun reads the card number to Brad and Brad gets a confirmation number. He does that so you can’t stop the payment on the card after they leave. They wait until it's late, you’re tired and you just want it to go away. Like I said, a well put together scam.

    After we paid, they could not get out of there fast enough, slamming everything in the garage. Kishaun even thanked me for being so patient. This entire exchange would make a great expose for Texas Monthly or Dallas Observer. On the bright side, I got three free padded moving blankets when they were in such a hurry to leave, they forgot to unwrap them. I also kept the three crisp one-hundred-dollar bills that I intended on tipping the crew with. I guess they weren’t crisp after I sweated on them all day. Brad, if you want the blankets back, I’ll sell them to you for cost plus a fuel fee and travel time and before you have the girls in the office write a well-crafted “Warm Regards” reply and a phone number that no one answers, save your effort. You’re only going to get me once, but the world is full of people to take advantage of. No, my friends, I cannot endorse the way these thieves do business. Please don't give them the time of day.

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    Customer ServiceCoveragePriceMoversQuote AccuracyDamageMaintenanceStaffResolutionInsurance

    Reviewed July 10, 2024

    We hired All My Sons South Raleigh for a local move from one home to another. The move started poorly. One of the drivers backed into the gutter and damaged the front porch exterior. The damage was not severe, but our home buyers were closing in just a couple of weeks. I was told it would be taken care of. Towards the end of removing all of our belongings, they scratched the hardwood floors in 2 locations. I provided photos, estimates, everything requested in the claim. My request for reimbursement for the damages they caused was $1938.14. (Our total move cost $5k). Today I received a settlement offer for $450 from the claims office in Texas. I told them that was unacceptable and that it didn't even cover the cost of materials for both of the repairs. The claims person refused to budge stating he was following corporate policy.

    I asked to escalate the issue or use whatever appeal process they have in place and he told me the offer was final and I have 15 days to accept or they will not pay anything! I called the South Raleigh office and they are calling to try and get the offer improved. I have opened a complaint against them with Better Business Bureau. I see a pattern of the company not paying the full value on damages even when a customer selects additional insurance or full valuation replacement, which I did. Do not use this company for moves. Check the BBB website for the complaints against them and their typical response - which is not providing a satisfactory resolution to the customer.

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    PriceMoversQuote AccuracyDamageRefunds & PayoutsBillingTimeliness

    Reviewed July 1, 2024

    Upon arrival at the pickup site, Martin was aggressive, threatening, and argumentative. But he was careful to not do that in front of others. He insisted they be paid overtime for anything over 8 hours, stated this move would take much longer to load than the quoted 5.5 hours, and said they would not unload the same day, etc.. All these statement contradicted what was in the the quote I signed. When they arrived at the drop-off location, he said I had to pay more or they would not unload. I questioned why the bill was for more. Martin said due to the hours worked. He said they used 9 hours to load and unload. I said my quote was for 11 hours so the bill should be less. He said I had to pay or they wouldn't unload. After I paid, three of the crew just left and did no unloading! Even after I had just paid for a crew of 6 to unload.

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    Customer ServicePriceMoversPunctuality & SpeedPackingStaffRates

    Reviewed June 27, 2024

    As explained during my phone call to schedule the move I only had a few bulky/heavy items that needed to be moved while my hubby was out of town. I listed each item in that conversation and was told it would not take more than three hours to complete. After speaking with a few of their competitors I decided this was going to be a great option and proceeded.

    First of all the two movers show up in a truck that was way larger than necessary. I had explained several times it wasn't going to be an entire household and just a few items so I was shocked to see them pull up in this truck that I think neither of them knew how to operate. As I watched them back into the driveway and then realized they were unable to lower the loading dock due to the size of the truck they then pulled the truck into the street. I got a bit panicked and asked myself if I made a mistake...Mind you...this is all on the clock so I am being charged for this...

    As the two movers entered my home I proceeded to show them the exact pieces I wanted moved and immediately anticipated them to start hustling..no real sense of urgency or hustle. I was very specific in telling them our office desk had to be moved in two parts because of the size and weight. They had a real arrogance about them and did in fact take the desk apart but decided on re-assembling it, wrapping it up and moving it...I then told them again, it had to be taken apart to move due to size and weight. However they knew better than I and as they took the desk outside it snapped in half. I had to file a claim which was settled for $100. Again, they're on the clock for taking it apart, putting it back together and then standing outside looking at it after it broke so I am being charged for this...in addition to my husband working from home and not having a desk!

    The few pieces of furniture I was moving were wrapped like it was made of gold, which took so much time! Why hadn't they cared this much when I asked to move the desk in two pieces? Again, all this wrapping took forever and I was getting annoyed because at this point we were approaching the three hour mark where I thought we'd be on the other side of this and unloading.

    In the midst of my frustration the manager called to ask how it was going to which I said, "it is taking them forever and they just barely started loading the truck!". He said, "oh I will call them and ask them to move a little quicker". I said, "don't bother distracting them, they are already taking too long to move items that shouldn't have taken this long and talk to them when they get back to the yard!".

    This move should not have taken SEVEN hours! I can list what they moved for me and it was absolutely shocking how long it took. I truly believe they milk that clock at an hourly rate. Had I known it was really going to take seven hours I would have waited for my husband to get home from business travel and done it ourselves. It was an exorbitant amount of money for what I had to deal with that day and the way they tinkered around wrapping stuff...it was too much!

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    PriceDamageRefunds & Payouts

    Reviewed June 25, 2024

    This company damaged some of my furniture and upon submitted a claim, they send me a DocuSign for a check for $138.00. Although I paid over $10,000 for the move, they said that they only reimburse based on weight and not value. Really??? Now I'm out of pocket for repairs on my own. I do not recommend this company. At all...

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    Reviewed June 25, 2024

    This was the worst moving company I have ever encountered. It started out badly and just got worse. Underestimated size of truck necessary. It made it necessary for me to rent a smaller truck and 5 trips for a 1500 square foot house. They were hired to pack and move. They packed NOTHING. The thing that helped is that I had packed a good amount already. The crew they sent were not competent. No one really seemed to know what to do or how to do things. They did not use padding on the furniture and this resulted in damage to oak, maple, and cherry furnishings. They left random things in every room. Clocks they never packed. Cords and cables from a 65 inch TV they boxed in a box I provided. They left these on the floor instead of sticking them in the box with the TV. There are numerous examples of this.

    They totally took fridge apart and proceeded to leave parts of it in the house. They damaged fridge because of this. When they attached the doors again, the right door starting falling off. Their office was contacted and I was told that there would not be anyone available until the following morning. During the actual move, I called the main office I was told not to assume there would be damage and that I could go through their customer service and file a claim. I paid for extra coverage and this was not honored.

    Their customer service exists to stall you, aggravate you, and get you to give up because some guys in Texas use pictures to determine damage instead of having someone in the area come in to assess the situation. There is no real customer interaction or input. They don’t care how much it costs to repair things. There was damage in house which I was leaving from them. The whole company appears to put you on a telephone chain when you call to argue the case. No one cares. No one wants to listen to what it costs to repair damage they are responsible for. This was a 10 mile move. I had most of my possessions packed. This should have been easy. I would strongly recommend finding a different mover so you can avoid the nightmare I am embroiled in.

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    Reviewed June 25, 2024

    We called to schedule a cross country move on 12/16/23 - Las Vegas, NV to Charlotte, NC and All My Sons Moving and Storate was more than happy to accommodate us. We settled on a price and proceeded to purchase Full (replacement) insurance with the Declared Value of $100,000 and $0 deductible. My wife received the Bill of Lading and Acceptance of Valuation Terms Selected (below). The document stated : “I acknowledge that for my shipment I have: ACCEPTED the Full (Replacement) Level of protection included in this estimated of charges and declared a higher Total Value of my shipment (if appropriate); and 2) received a copy of the “Your Rights and Responsibilities When You Move: brochure explaining these provisions. My wife signed and the movers began the cross country trip. We were charged $1,500 for the extra insurance.

    When they arrived in Charlotte, our large outdoor glass flower that had been in the family for years was missing. The stand that held the flower was delivered but not the flower. There were a number of broken items such as picture frames, large clay Christmas ornaments, outdoor Umbrella stand from Frontgate broken in half, broken wine glasses, broken Xmas bulbs, dresser with cracked top, wine refrigerator delivered with broken leg and door, 3 glass vases with stands, shattered casserole dishes, shattered coffee cups, about 50 shattered Xmas ornaments and a large gouge in the wall when they brought in the wine refrigerator.

    My wife filed the necessary paperwork for the claim. We never heard back from AMS until my wife emailed them asking for the status of the claim. On May 6th, my wife received an email stating that our claim has been assigned to a claims specialist. On May 14th, we were informed by the claims specialist that I, Jeff **, had signed off on the waiver on May 6th, the case was closed and they had sent us a check for $710.

    There are two major issues: 1) I never signed off on this waiver as I never received it per my email records nor did I send them any forms. I also happened to be in Florida at that time with my son on our annual fishing trip. The signature was a Docusign generated signature and we were told that my wife had signed on my behalf. The form was supposedly sent to my wife and she couldn’t have signed as she has a Docusign account and it only includes her signature 2) AMS is claiming that we did not submit pictures of some of the damaged items. The AMS crew took pictures of the damaged goods that they caused e.g. wall, wine fridge and dresser and agreed to forward to the Claims office. We took the remaining pictures of broken items as we unpacked the boxes.

    We were then informed some months later by AMS that they could not accept the documentation/pictures from their employees. Nowhere on any of their documents does it state that their reps could not take and submit pictures. Lastly, AMS claimed that they also didn’t receive a picture of the item that was never delivered???

    We did call to voice our concerns and were told by the original claim rep that the case was closed. We were assigned to another rep, Jeff **, in their corporate office. He left his number but we had no luck in reaching him as he was always in meetings or promised to call back. I sent him an email last week stating if we could not find an acceptable resolution, we will report them to Consumer Affairs and the BBB. No response. This entire experience has been extremely disappointing and has caused much angst. My wife is currently going through chemotherapy for breast cancer and this has caused additional stress.

    Their sales reps are nice but things changed once we signed the documents. My signature was entered into a Docusign doc without my permission plus the AMS reps who delivered the items witnessed the broken items firsthand and took pictures with the promise that it would be reported. Their entire way of doing business is a sham and the way we were treated was unacceptable. They just assume they can get away with anything as they feel most people will just go away and not take action. There was $10,000 dollars worth of damages and we paid $1,500 to have the best insurance and they shamelessly offered $710 and said the case was closed.

    Anyone considering using this company better beware. Don’t believe what they say on their website: “Here at All My Sons Moving & Storage, our ultimate goal is to provide you with total satisfaction throughout your moving process...We aim not to merely meet expectations, but to exceed them - and successfully raise the benchmark for excellence in the moving industry.” With the experience we had, I would say they successfully lowered the benchmark. They didn’t respond to our calls and concerns, nor did they provide any updates on our claim other than “case has been processed and closed.” Did I forget to mention they offered an $710 for our $10,000 claim. Our insurance alone was $1,500. DO NOT USE THIS COMPANY!

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    PriceQuote Accuracy

    Reviewed June 25, 2024

    I was quoted 159.00 a hour, gave a 100.00 deposit and this company took fully advantage of me as a woman by charging me over 700.00 to move 5 items. Don't use this company. They are trained to moved your items in a timely way to benefit their paychecks.

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    Customer ServiceContract & TermsCoveragePriceMoversQuote AccuracyPunctuality & SpeedDamageMaintenancePackingStaffTimeliness

    Reviewed June 21, 2024

    BROUGHT THE WRONG SIZE TRUCK, CHARGED ME MORE THAN DOUBLE, HELD MY FURNITURE HOSTAGE. I am filing complaints with the Attorney General of Florida and the Consumer Financial Protection Bureau. I have lived in 10 states in America from Massachusetts to California, through Alabama and Georgia to Florida. I have moved more than 20 times in my life. This THIRTY MILE MOVE from North Miami Beach to Delray Beach, FL was by far the worst experience I have ever had. This company from the Owners on down, are extortionists.

    I had an 1,100 foot apartment. TINY. No room for kitchenette furniture, no room for a big sectional sofa or big furniture, I hate to cook so I have 4 plates, 4 bowls, 4 forks, no blenders, bread makers or kitchen appliances, not even a toaster. It was very easy to describe to the quote “specialist” over the phone; I had 2 king bedroom sets (NO bureaus or chests of drawers), 3 TVs all over 55 inches, a small sectional, a few end tables and a small desk. I got 3 quotes before my move and All My Sons was the least expensive and they are supposed to be “The preferred mover of the Miami Dolphins”. I packed the kitchen and all the closets myself because that’s easy to save time.

    The first ambush with upcharges; they called me a couple of days before the move after I put down the deposit to confirm the day and time and that’s when they inform me about the 18% “Fuel service charge” – 18% added onto the entire bid – a BIG number. At that point, as these thieves are well aware, it’s too late for me to get another mover scheduled, so I have to eat the cost. Then, on moving day, these 2 morons show up. I later found out that they were both BRAND NEW – 2 weeks old - not only new with the company – they had NO PRIOR MOVING EXPERIENCE. That was obvious and they had no management or tenured representative oversight on the ground which I later found out is protocol at this company. These fools moved at a snail’s pace.

    As a metaphor, one of the bedroom sets has a bench at the end of the bed and there are 3 small drawers within. Moron #1 took out EACH DRAWER and individually wrapped them instead of just wrapping the bench tightly in plastic and blankets with the little drawers in there. That took 25 minutes longer than it should have – and the quote was “just a quote” so when the hours went over, I would be charged. These two had NO IDEA HOW TO SHUTTLE FURNITURE TO THE ELEVATOR AND THEN DOWN TO THE TRUCK. They were putting one item that was NOT EVEN HEAVY on a dolly at one time – not stacking anything – and wheeling it out. I HAVE VIDEO AND PICTURES OF ALL OF THIS. One item at a time, so all my stuff ends up in the hallway outside my apartment not even down near the elevator, just outside my apartment door. Then they have to take it from outside my apartment, down to the elevator.

    By this time, the elevator reservation is expired because anyone could have moved a 10,000 foot house by this time in 3 hours so now these two are taking one item at a time down in the elevator with residents – AND WAITING FOR THE ELEVATOR EACH TIME – NOT EVEN TAKING MORE ITEMS ON THE ELEVATOR WITH THEM. Fast forward to the end of the day. There is still furniture and items in the garage DOWNSTAIRS IN THE BLISTERING HEAT ALL DAY and THE TRUCK IS FULL. I talk to the Manager on the phone and he informs me that this “happen sometimes and it’s not their responsibility”. I have an 1,100 foot apartment – how could this truck not be big enough? But then, this Manager DROPS ANOTHER BOMB and goes on to tell me that the workers can only work 10 hours a day by state law including drive time so THEY ARE JUST ABOUT DONE FOR THE DAY.

    My stuff is still sitting there and THE TRUCK IS THE WRONG SIZE. So they stand around – on the clock doing nothing - and wait for the right size truck, offload the wrong truck, put everything on the new truck and THEY ARE DONE FOR THE DAY AND I HAVE TO PAY OVERTIME FOR 2 HOURS. My stuff goes somewhere for the night and I have to get a hotel with my 2 little dogs who are 13 and 15 years old. They were completely traumatized all day having nowhere to go in the blinding heat and then we had to spend $300 on a hotel room in Delray - we got so lucky that there was even vacancy at the last minute in a dog-friendly hotel.

    The next day, a crew that knew what they were doing showed up, and before they would even start, I had to pay the balance. They charged me for all of it. “Storage overnight”, all the hours and the overtime – all of it. And they would not release my furniture or start unloading until I paid it. Thousands of dollars more. If my company did not cover this extra cost, I simply would not have had the money to get my things. I had no choice. Once they began offloading, little by little over the day, they shared more and more with me about how my move was the “talk of the warehouse” with how badly this move was botched and the protocols that were broken. THEY ACTUALLY FELT SORRY FOR ME AND WHAT I WAS CHARGED AND WHAT I WENT THROUGH. They could not believe I got 2 new guys with no experience, the wrong truck was brought and the OWNER HIMSELF HAD VISIBILITY INTO ALL OF THIS AND SAID, “CHARGE HIM”.

    There were missing bolts for the bedroom set and the first set of morons stacked my set of 3 Italian glass nesting tables all the way at the top of the truck. It was wrapped in a blanket but very heavy so when one of the new movers pulled something else away, that table fell to the floor of the truck and smashed. The next day, I went back down to Miami to the apartment to clean and THERE WERE STILL ITEMS IN THE CLOSET - INCLUDING MY SAFE. They didn’t even pack the entire apartment. After the investigations are done with the Attorney General and CFPB, I am filing a cause of action in small claims court, I will make sure that all of these videos, pictures and court documents are posted online on a website that I will create so the public can be warned. It will cost me $15 per month to host a website to make sure that the public does not get burned the way I did. RUN - DON’T WALK - GET AWAY FROM THIS MOVING COMPANY.

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    Reviewed June 14, 2024

    I contacted "All My Sons" because my moving situation was less than ideal. I needed to vacate a home asap and I worked out of town. My first interaction was great. I knew, and expected the fees that were disclosed to me. Because it was a less than an ideal situation, I estimated it would be expensive. I did not know any of the moving companies I now know. I did not receive the contract until the day I moved, and I was driving to my house from another city to meet the movers. Needless to say, I could not read the contract and drive. The storage quotes were not even close to what they said. Lucky enough I found a storage 1.5 miles from the house.

    My stuff consisted of large furniture that did not fill up a 10X10 unit. I spoke with an individual named "Jared" who failed to give me any further information so I could file a complaint. He was rude and dismissive to all of my concerns. Unacceptable! Especially in already heart breaking and terrible circumstances that led to my move. The movers took 3 hours to move furniture that didn't take up a whole storage unit and was 1.5 miles up the road. 3 HOURS for a living room set, bedroom set, TV, and a squat rack. AGAIN, HOW IS THAT OK?

    Not to mention the fuel fee of 189$ and the travel fee of 189$. Is this not the same thing? When I got the final bill it was 1200$ and that was with my military discount! Disgusting! TO move a few items and mile and a half away cost me over 1000! I am more than saddened that companies like this exist to take advantage of hard working Americans in terrible situations! My next step is the BBB, and quite possibly a lawyer! PLEASE USE ANOTHER COMPANY! This is far from OK!

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    Damage

    Reviewed June 14, 2024

    I have had the worst experience ever. The building which I live in are using All My sons moving and storage to move our things from our apartment because our apartments are being renovated. Come home and found my bed on the floor. Mattress just laying there. Mop on my bed, my bed was turn up-side-down. Stuff all over my back heavy items. Dirty items. They toss my printer. The is fact that they are horrible. The manager of the building isn't going to do anything so I had to take it upon myself to do something. They scratch my 55-inch flat screen television. Oh my God they are the worst. Do not use them. I have plenty pictures to show if anybody want to see them.

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    PriceMoversQuote AccuracyPackingStaffTimeliness

    Reviewed June 8, 2024

    Gary, William, Ajani, and Robert were great. Arrived on time. The estimated time was 7 hours completed the move in 5 hours. It is pricey and I suggest that you purchase your packing material in advance from U-Haul in advance because those items are not included in the move. Especially the wardrobe boxes. No complaints the team was great and we would use them again.

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    Reviewed June 5, 2024

    Beware! Do your homework before hiring these people. Absolute worst experience I’ve ever had after paying for a service. Their employees stole from us and caused thousands of dollars in damage. Once what was left of our belongings were locked in their trucks the price of the move went up and they held our belongings hostage until we agreed to pay more. This seems to be the way they do business and it looks very much like a criminal organization. After posting a similar review on another site, I received a message from Heather ** (their community coordinator) who asked me to call as soon as possible - but no one really answers the recorded line at the number provided.

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    Customer ServiceMovers

    Reviewed June 2, 2024

    The movers did a great job but said they couldn't get my dressers upstairs so my wife, me & our 2 sons got them upstairs. I called and customer service was so rude and nasty. I do not recommend at all because of customer service. I keep trying to escalate this but nobody will return my call.

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    Reviewed June 2, 2024

    I used All My Sons to move from one state to another. From the first phone call, never having used a moving company before, found them to be professional and informative. The day of the move Roy, Raymond and the Leader Mark arrived. I can’t begin to state how professional, caring and respectful these men were. They took care in making sure all my belongings were wrapped and padded appropriately, they ticketed each item and scanned them. Upon arrival to my new home they made sure each item was rescanned and everything arrived. They were so thorough.. Their prices competitive.. I called and researched - their professionalism and price was what made me choose them. I can’t say enough about the three guys that came to move me.. Exceptional!

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    Reviewed May 29, 2024

    We just finished our move and I can honestly say this is the worst business I have ever dealt with. They are unprofessional and unethical. I booked a month in advance with a deposit and couldn’t get a written confirmation other than a text confirming the date and rate. When I tried to get a confirmation I was told I would get a call two days in advance. I should have trusted my gut and ate the deposit and booked with another company. When I did get confirmations, they were always for the wrong amount.

    The three-man crew showed up and after over an hour moved the first piece of furniture out of my house, scratching the hardwood floors in the process. When they finally got to the new place with all of our furniture hostage, they demanded $1700 from my wife to start moving off the truck with the move finishing at 3:00. Two hour later they hadn’t brought a single item into the new place but “staged everything off the truck".

    At 3:00 they extorted several hundred dollars from us to get everything in the door. With the first piece of furniture, they sent it through the wall and then treated a 100 year-old antique like a sack of floor turning in on its side allowing the shelves to bust out the glass. I found other damage after they left. I had to leave early but they browbeat my wife for a tip and then demanded a 5-star review. Casey led the crew, who were neither movers or strong, and Carter was calling the shots on the back end demanding more and more money mid-move. Book with someone else or greatly wish you did.

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    Reviewed May 25, 2024

    These are the ABSOLUTE worst movers I have ever used. I have moved my elderly parents three times. These movers were by far the worst. They charged twice the expected amount. Movers were slow, rude, unprepared and unprofessional. Please find anyone else to move you.

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    Reviewed May 24, 2024

    We moved on Saturday 4/27/2024 from a condo to a house and had a terrible experience using All My Sons Denver. Below is a recap of everything that went wrong. Damage to property: Perhaps most frustrating of all is that I was left with a HUGE scrape in my wood floor that spanned the length of my entire condo. They moved the grill from the outside patio across the condo and neglected to pick it up. When I finally saw it, the guy pushing the grill ignored me. When I finally got the lead guy’s attention, he attempted to submit a claim on the spot but his iPad wasn’t working. He assured me he would tell the office at the end of the day to get the claim process started, but I had to call the next day to initiate the process.

    Claim process/customer care: I filed a claim for the damage and it got denied immediately. When I called to ask why, the customer care associate told me I was a liar and the scrape existed before the move. Joe Casarez was rude, disrespectful, and hung up on me. I called back to the Denver office to get some help, and they insist they cannot help me in any way. Every time I get transferred to customer care now, no one picks up and every single voicemail inbox is full. It has been a month now and I feel helpless.

    Hidden fees/lack of transparency: When it came time to pay my bill, it was about DOUBLE what I had expected. They never sent me a list of the cost of packing materials before the move date like they said they would, and the materials were astronomical (over $350) for limited supplies actually used as we had packed the majority of our condo ourselves ahead of time. By the time the move date was nearing, we couldn’t adjust to another company last minute and were stuck with whatever they were going to charge, but I didn’t think we would get royally screwed with these kinds of premiums.

    Further, they charge a “19% fuel surcharge.” I assumed this was 19% on the gasoline used by the truck and it was never explained to me. Shame on me for not asking for a formal definition of something that felt pretty self explanatory. It turns out that the “fuel surcharge” is in fact a 19% fee on labor and materials. I feel this particular charge is incredibly misleading and hence, I feel scammed on this one especially.

    Speed/efficiency: Of the team of 3 men helping, the lead was working at a reasonable pace but the other two could not possibly be slower. They would disappear for lengths of time and would spend a significant amount of time idle, standing around waiting for the lead to tell them what to do next. When every 15 minutes is costing me $52, I was getting more and more frustrated by this as the day went on.

    Idle time: When the crew arrived, they started the clock immediately and yet nothing was actually moved for a good 15 minutes. Further, the lead went through all of the “pre-move” paperwork with me while I was being charged for move time. Once the truck was packed, the team of 3 all sat in the truck for ~10 minutes collectively waiting for the “window to defrost”. Once again, they did not work as a team, nor did they work efficiently. Two of the three men did nothing for about 20 minutes from the last item they picked up to leaving in the truck.

    Not adjusting for appropriate labor hours: When you get to the place you are moving to, they estimate the additional time it will take to unload the truck and you pay then. After, they are supposed to “true-up” the time actually spent. In my case, they did not adjust the true time of departure and therefore they were not going to refund me the time I paid for but did not use. I had to call the next day and clarify the time they left and asked for a refund. The person I spoke with was hostile towards me and told me the men were “reconfiguring the truck” before they left – for 25 minutes?! It was the ultimate souring blow to such an awful experience.

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    MoversDamagePacking

    Reviewed May 21, 2024

    Don't waste your money. This the worst Moving company when it comes to Packing and Loading. They use probably the cheapest tape (at least the one used for me), that is sure to peel off the surface of the items taped, and that tape tears off easily leaving the remains stuck onto the item. Many of my items are damaged due to the quality of tape they used. Furthermore, the packing is recklessly done. The loading was very unplanned damaging 2 of my furniture items. They recklessly placed heavy items/boxes that caused the damage. Some boxes that had oil and/ paint were placed upside down, damaging most of the items that are in those boxes due to the spill/leak. My claim for the damaged items was denied, stating that I have used an outside mover, which clearly underlines that they are not responsible/accountable for the packing and loading services, and they can do however they want.

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    PriceMoversQuote AccuracyPunctuality & SpeedStaff

    Reviewed May 12, 2024

    Robert ** runs a company that is staffed by incompetent liars. They have been sued multiple times for racist actions and literally stealing from their employees. They don't show up when promised... They couldn't be bothered to come out at all on the day scheduled. If you have a life that involves anything beyond sitting on your thumb, avoid at all costs.

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    Customer ServiceContract & TermsMoversQuote AccuracyPackingStaffTimeliness

    Reviewed May 8, 2024

    We employed All My Sons for a move of approximately 50 miles. By NC law, this made the move long-distance tariff and weight regulated. The All My Sons estimator conducted a virtual walk-thru of the home to produce an expense estimate. Each room was walked thru, closets opened, garage entered, etc. We were told to expect 4 – 5 hours to load, one and a half hours to drive, then 4 – 5 hours to unload. We questioned that this would all be done in one day and were assured that it would. (Note- another moving company had told us this would be a 2-day process but All My Sons insisted one day would be sufficient). We were told the crew would arrive between 8 and 10 AM. They didn’t show up until 11 AM (This after two phone calls where we were told they had left the warehouse and should be arriving at any time).

    The crew leaders came in with an “inventory sheet” of items that the estimator had noted during the virtual walk-thru. They placed an orange sticker on the items listed on their inventory sheet. This inventory included a number of boxes for the contents in each room. We noticed immediately that not all boxes were stickered and even some of the furniture was not. We immediately questioned this and were told as long as there was room on the truck the items would be moved.

    Around 4 pm the crew leader announced- with no warning- that their supervisor told them they had been there long enough and they had to take the trucks to our new home. There were lots of boxes and some furniture- including some with orange stickers- that remained in the house. We immediately called their manager, and then HIS manager to express our concern. The senior manager basically told us that we had a “binding agreement” and should have known how many boxes would be needed to move our belongings! The inventory list that was produced after the virtual walk-thru was all they intended to move! We used medium-sized boxes for ease of moving for all parties.

    The size of box was not part of the agreement. We were appalled that a professional estimator did NOT do a better job of determining the inventory! The truck left and we were basically stuck! We followed them to our new home. By now it was after 5 pm. On arrival at the new home, the movers began unloading the truck. They were still unloading at 9 PM and with NO WARNING began just piling boxes and furniture in the garage. When we questioned this we were told that their supervisor told them it was time for them to leave and that they should unload the truck- getting the belongings somewhere inside and then they were to leave.

    This made it difficult for us to get our vehicle out of the garage and to get the remaining items, including heavy furniture, to the proper room. The next day we had to rent a 17-foot U-Haul and had to enlist the help of friends and family to help us complete the move. We hired All My Sons to move our ENTIRE HOME and they failed in every way to do that! And to top it all off those orange stickers that they used left a residue on our furniture! We have moved several times over the years and this was BY FAR the absolute WORST EXPERIENCE.

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    Movers

    Reviewed May 8, 2024

    Great job Maurice and crew. Very respectful, well mannered, got everything done in a timely fashion, very impressed. Will definitely use this company if I move again which I hope there’s no time soon.

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    Customer ServicePunctuality & Speed

    Reviewed May 7, 2024

    They cancelled the day before and only offered a 50 dollar credit for gas. They were suppose to come first thing in the morning and showed up 1.5 hours later. When I called and ask they said they didn’t have a crystal ball to predict the time.

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    Reviewed May 4, 2024

    This was not a good experience. My move was initially scheduled between 7-9:30am in New Orleans. They showed up at 3:45 pm. There was no acknowledgement or apology. I actually had to call to get an update on when they were coming. It took three hours to move a bed, night stand, lamp, two tv stands, one tv, a very small kitchenette, and various boxes to storage. They called later and said a lamp was left on the truck and they would meet at the storage to return it but never did. The lamp is still missing. I called and asked for a claim to be opened. Was told that the form would be emailed and it never was. I was quoted $494 but bill ended up at $693. I was told a final itemized receipt would be emailed but it never was.

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    MoversPunctuality & SpeedStaff

    Reviewed May 4, 2024

    I had a wonderful crew help us move. Kale, Troy, Termaine, Jojo, Tyree and Kwan did an excellent job. I had many heavy woodworking tools in my basement and they made me feel comfortable knowing they knew how to move those heavy items. They were quick and efficient. We asked for small favors and they were always accommodating. I would definitely consider All My Sons Moving if I ever move again.

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    MoversDamageMaintenanceStaff

    Reviewed May 3, 2024

    It's a shame that others are reporting bad experiences. I've used All My Sons for previous moves. For my recent move, 1 May 2024, the move was perfect. The movers from the Albuquerque, NM location helped with this move. I couldn't have had a better experience and Dylan and Brett were awesome. Nothing was scratched, dented, or broken... unlike the experiences I've had with Two Men and Truck and Bekins (and it's subcontractors).

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    Reviewed May 1, 2024

    All of the one-star reviews are accurate to my own experience with this unethical company. I wish I had seen all of these before booking to save myself the stress, money, and frustrations. Their Google reviews make it out to be a completely different situation than what you end up with in reality. I booked these movers for Friday April 19th - moving from a 1-bedroom apartment into another 1-bedroom apartment 5 miles down the road. I was leaving a 2nd floor unit (which had an elevator) onto a 1st floor unit. I had 10 boxes packed (7 medium and 3 small) plus a few miscellaneous knickknacks like a lamp and over the door shoe organizer. Furniture wise: a king sized mattress and box springs, 2 dressers, and 2 TVs. We were having new couches delivered, so they didn't have to bother with any living room furniture.

    I had all of the boxes lined up neatly along the doorway for them to quickly load up. 2 movers arrived, and I had been quoted $157/hour with a $100 deposit and supplies (which I anticipated not needing any since I had done all of the packing?). I was informed it should take 3 hours maximum from start to finish - which has been my experience with movers of this size move in the past!

    The movers begin working at a snail's pace. One of the movers is nowhere to be found inside the entire time. I think he is packing up the truck with boxes, but come to find out they were just taking stuff down the elevator and leaving it in the breezeway to kill time. It took 2 hours to finish in the starting location, and I had to leave some stuff behind so that we could leave. I told them I'll just be back on my own to load it in my car because we were wasting too much time. I head downstairs thinking the truck is loaded, and they STILL have to load the truck!

    We arrive to the new location about 5-10 minutes later, and they spend 10 minutes navigating the truck. Once they get situated, I'm brought the tablet with a bill of $1237 to pay. I almost have a heart attack. I think surely there is a mistake, and my partner calls to ask for an itemized bill and reaches Matthew who treats him with awful customer service. He tells him to just look at the tablet - meanwhile we want to review what we are paying for before we pay it. I call Matthew back, where he tells me they are charging me for 6 hours of labor, $180 in supplies, and additional fuel charges. I was appalled by the way we were being treated. It was only 12:00 (start time was 9:30). I didn't understand why I was needing to pay for 6 hours of labor. He hangs up with me, and calls his movers to tell them to start packing up our things and to leave.

    The movers start taking our stuff back to the truck. I start panicking as I'm trying to find the money and know that if I don't find it fast enough they are taking our stuff. Thankfully my mom was able to help, otherwise I don't know what I would've done. They tell me they'll refund whatever time they went over and start unloading the truck again. We get to the end of the move, and we find out our 65" TV was broken and are told to submit a claim.

    All of the customer service along the way has been the worst I've ever experienced. Ace and Matthew will be two names that I have etched in my brain for a long while. It is clear that this is a scam, they bait and switch and charge everyone the same "flat" rates for fuel and supplies even when they are not used. I also don't see how they are legally allowed to charge for time that is not used, and then can drive off with belongings in the middle of a service. That should also be shared upfront. Every other company I've used (College Hunks and Two Men and a Truck) charge after services are completed. I highly recommend Two Men and a Truck for your moving needs (I couldn't use them due to lack of availability for my date). SAVE YOUR BELONGINGS AND YOUR MONEY.

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    Reviewed April 30, 2024

    I would NOT recommend All My Sons Moving company to anyone considering a moving Company. What was the most interesting thing about our experience with All My Sons was how awful it was, before, during, and after the move. Our move was extremely simple, moving 6 items from one apartment to another only 25 minutes away.

    Before we decided on All My Sons, I called the number on the website and got a very helpful person who told me that the date we were looking for was available and that she would add a note stating we needed the move to occur in the morning. At that time, I provided a $100.00 deposit. The next day I got a call stating that the only time available was in the afternoon, not the morning. This was my first encounter with Lawrence who runs the Raleigh office. Lawrence told me that my first call was to "A call center in Dallas" and they wouldn't be aware of the Raleigh office's specific schedule - something in today's day I find hard to believe. He was inflexible, and his tone was such that it was my fault I called the call center and not his problem. We adjusted our schedule that day and moved on.

    More fun with All My Sons on moving day. For clarity, I should share there was an hourly charge ($178) for the crew and the time it took would be how the bill would be based plus one hour charge for transportation before and after the actual move. The crew arrived at 2:15 and took almost three hours to move 6 items 25 minutes. But here is what we learned after the fact.

    They over-reported their arrival and departure times by 15 minutes adding 30 minutes to our bill. They took an additional 15 - 20 minutes to get from the old apartment to the new apartment. We left at the same time and we arrived there and waited 15 - 20 minutes for them to show. Based on Lawrence's response later on this appears to be a standard practice to get what they can from people who don't pay attention. They sat and did nothing for 45 minutes while another truck was unloading. They over-packaged and wrapped the 6 items and charged us $150.00 for plastic wrap, one box, and tape for 6 items - only 4 of which needed to be wrapped. They delivered a white sofa with a ton of dirt and stains on it to the point where we needed to get it cleaned. They demanded payment ahead of delivering the furniture - made us feel like our stuff was kidnapped. In short, the movers were not urgent, overly intentional, and purposefully slow.

    After the move is where things got interesting. I called Lawrence to share my displeasure with a $900 + bill to move 6 items 25 minutes away (It cost us $500 to move into that apartment 6 months ago). Lawrence was transparent about the crew over-reporting their times and credited us with 45 minutes, but nothing more. He was super inflexible and refused to provide a supervisor's name to escalate to.

    I went on to find the email addresses of the CEO, Robert Peterson, and the President, Chris Generale. When I sent them emails, they both bounced because my gmail address wasn't a "trusted address". After several other calls and attempts to resolve this issue, I quickly learned no one at their corporate office wanted to talk with All My Sons customers and the call center folks just tell you there is "nothing anyone is going to do" to help resolve an issue. As a matter of fact their "Contact Us" page on their website is non functional, cannot even send them a note or email about any issues.

    We gave them several opportunities to make this right, shared exactly to the minute wehre we were overcharged and asked for the $900+ bill be brought down to $600 again to move 6 items 25 minutes away. I made the mistake of not checking reviews on these guys because it was a small, simple move. After the fact, we learned that the All My Sons moving company is one of if not the LOWEST-RATED movers we could have hired. Shame on us for not checking first.

    To recap this organization is architected in a way to close all the business possible on the phone even if it means misleading people, then they will do everything they can to extract as much money as possible out of their customers, then when you want to talk through your experience with someone, they are unwilling to listen, and set up so that you cannot escalate to anyone in a leadership position. Don't make the same mistake I made, there are plenty of other options out there. Steer clear of this group for any size move or you will find yourself writing a review like this one.

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    Reviewed April 30, 2024

    If I could rate this company a 0, I would. We hired All My Sons recently and it was the worst experience. The movers did not carry themselves with professionalism, were fooling around the entire time, and dropped a $700 chair in the street. I saw the mover fall off of the ramp but when I questioned the damage to my chair he acted surprised and questioned whether or not he caused the damage. It took several phone calls, and emails until I finally got someone to acknowledge the issue. I received a "claim packet" only to be told that my remedy was $100. I call the customer care team to discuss this. I spoke with Joe ** who was rude and disrespectful and refused to escalate my call. I called the corporate office and spoke with Michelle and received more of the same treatment. STAY FAR AWAY from All My Sons Moving if you value your personal belongings.

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    Customer ServiceTechPriceMoversQuote AccuracyPunctuality & SpeedDamageStaff

    Reviewed April 30, 2024

    When I reserved my move, they quoted me $676 for 4 hours with a total traveling distance of 40 miles, and I paid a $100 deposit. After the job was completed, the company charged me an additional $946.46 for the move, stating that the job took an additional 2 hours. However, I observed the movers intentionally slow down their pace so that the job would take longer to complete. During the move, the movers damaged a brand new dryer and a wooden dresser, with a total value over $1,200. After filing a claim with the company, they offered me $210 as reimbursement for all damages, which is an unreasonable amount for the damages.

    I made several attempts to resolve the issue with the company. I spoke to my claim rep, Joe **, and the Operations Manager for the Dallas Area, Danny, and was disrespected on multiple occasions. Joe refused to transfer me to a supervisor and before he hung up on me, he told me "You signed the contract, and contracts are not meant to be fair." Danny, the Operations Manager, also refused to help me and told me that I was "being petty" when I asked questions to understand how they determined my reimbursement amount. The company refuses to return my calls or to fairly resolve my claim.

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    Customer ServiceMoversPunctuality & Speed

    Reviewed April 29, 2024

    I do NOT recommend the CLARKSVILLE TN team! They do not know how to assess a client's needs, schedule clients or communicate and they blame their customers for their incompetence. I had a move for Thursday, April 25th - I took off of work and was expecting a call between 12-2. First I'm told the move will be delayed for a few hours - then I'm rescheduled for the weekend. No phone call from them - I had to call them to get a status. I'm held in limbo on Saturday and it has to be rescheduled to Sunday - and was told I'd be the first to be dispatched. Sunday 10 am - no call. I call them - they are already dispatched to another client. I'm told it's a 'quick' move. I hear nothing until 8pm from an unknown number - I don't answer. Monday comes around - no call from the manager. In the meantime, I'm out another month's rent on my storage unit because they don't know how to run a business.

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    PriceQuote AccuracyPunctuality & SpeedRates

    Reviewed April 23, 2024

    I do not recommend this company, prices are ridiculous! They tried to charge me $900 plus to move just a few items! The workers I had were slow! Nice! But slow. See photos below for what they tried to charge me $900 to move. Not much AT ALL.

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    Reviewed April 22, 2024

    TERRIBLE!! They were on time and quick, that is the only good thing I can say. Not professional, not even the Team Leads! Leads were more worried about their gratuity than watching their Team. Some box wrenches are all for tools. No training on how to use dollies or how to wrap furniture or appliances. Who actually can walk on a freeze lid, and not think they are doing damage!! Management does not seem to care either! Price was extreme for the service. See attached photos.

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    Customer ServiceSales & MarketingPriceMoversQuote AccuracyPackingStaffBillingRates

    Reviewed April 19, 2024

    Beware of these unprofessional scam artists! They quoted a price of $139.00 an hour for moving a few pieces of furniture and some boxes. Charged $199.00, an hour and added "packing materials ". Then I called Mike ** the manager to complain and he called me a liar. He said if I didn't have it in writing he couldn't help me. On the first call for a quote, I was told my move just 8 minutes away to a 1 bedroom apartment (furniture only because I moved most everything myself but the heavy items) wouldn't cost more than $600.00. I gave my card for 100.00 down payment. When the movers were done the total was $1,006.00. I was told on a second call to another manager Scott he would adjust my total, but he never did and refused all other calls.

    Make sure YOU DON'T HIRE THEM!! GET THE COST IN WRITING IF YOU DO. But just know... They will have no regard for your personal belongings or you as a person. They left my Apartment a mess and the security doors propped wide open. This is a pet friendly building and that could have been a tragedy if I hadn't gone out to see where they were. I found them gone, and doors wide open. Beware don't use them!!! They will disrespect you and talk on the phone the entire job. Worst and most expensive mistake ever.

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    Contract & TermsCoverageTechPriceMoversDamageRefunds & PayoutsMaintenance

    Reviewed April 18, 2024

    If I could give zero stars I would. The movers arrived with no supplies. They damaged my home and made my husband drive them to Lowe's to obtain material to fix it. I had already agreed to keep my belongings in storage with them, so they then moved me into my new house. There was additional damage. They then continued to charge me for storage and I had to fight for days to be issued a refund. Do not use this company.

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    PriceMoversQuote AccuracyStaff

    Reviewed April 13, 2024

    Although my movers did an excellent job and I am happy with their work. The quote they provided me was sufficiently different by over $300.00! I would be mindful of that before purchasing this service!

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    Customer ServiceContract & TermsPriceMoversQuote AccuracyPunctuality & SpeedDamageMaintenancePackingStaffBilling

    Reviewed April 12, 2024

    We helped our friends move across State, they used AMS and all went relatively well! So we hired this company and received the “polar” opposite with a different crew! Did not use moving blankets, did not have piano moving tools, no straps for heavy furniture, scratched and chipped/chunked every wood item they moved, dragged my new twin mattress but charged me for mattress protectors, coffee & end tables were left end up on their sides damaging the unique details, corners of art frames were exposed damaging corners, just found a chunk out of my jewelry armoire, daily we find damage to everything they put in their truck! (Fortunately they refused to move large mirrors and lamps because they said the rattling truck would break them and they did not have proper packing supplies! We had to pack and move the fragile items which all arrived safe and sound!!)

    Called local office and corporate office immediately after the move to ask for management help due to the EXTENSIVE DAMAGE TO ALL OF OUR FURNITURE!! They refused any assistance! Later we were instructed to file a claim! The first form that is signed is the Bill of Lading which AUTO-FILLS YOUR SIGNATURE!

    Then the claim form states to inspect all moved items to ensure a proper claim can be filed! We estimated over $7000 to replace damaged items or have them repaired! We had so many items, we took photos and printed them with documentation to send to corporate! As we are looking through receipts we find out that our initials were FORGED on the final walk through stating that we had viewed all moved items which we did not!

    Corporate (in another state) reviewed our claim and rejected it based on their 90-day limit to file! We filed 104 days after this life-altering traumatic event!! We paid these people over $1400 to destroy our heritage and personal belongings… we just lost my Mother three months before and we were moving from her house with our cherished inheritance!!

    This company has no consideration for your belongings or your welfare! As a single female, their ability to take advantage of my situation is most alarming and distressing! I was quoted $800 for the move but no preview or walk-through of items was provided, and it cost almost double the quote! We also tipped and bought pizza for the movers, not realizing all the damage and why the FORGED initials is problematic!!! We filed a complaint with BBB of TX… making the company contact us - only to offer $200.

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    Customer ServicePriceMoversQuote AccuracyOnline & AppStaff

    Reviewed April 11, 2024

    I am extremely disappointed and frustrated with my recent move. Watch out for the movers adding on extra costs that were not disclosed prior to booking and charging an additional $350. I am now dealing with the local office and corporate passing the blame to each other on the fraudulent charges. The option for additional protection was already preselected for me and I did not see the total on their tablet. When I asked for the cheapest option, I was assured I chose the correct option.

    I was willing to overlook the lack of professionalism until the driver decided to text me with his dissatisfaction of the tip I gave him. Also, the local operation manager, Korey, dismissed all my concerns when I called and now I have to open a claim just to be heard. There are so many more minor issues to address but I just want to be done with this company. I was excited to move into my first home but my experience has been ruined because of them.

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    Customer ServicePriceMoversPunctuality & SpeedStaffValueHonesty & Transparency

    Reviewed April 9, 2024

    The call in and setup was quick and painless and they charged the $100 deposit right away. When they showed up I explained the situation again that the place was a mess and we were only taking a few heavy pieces and I asked them to just give us a few minutes to wrangle the cats. I showed them what we were taking and they said fine... Next thing I know is they're putting their stuff back in the truck. I asked if they were leaving and the guy said they were being sent someplace else and we were getting a different truck. I called and they said that no they were not sending another truck, that because there were animals involved, and the place was messy they decided not to do the move.

    There was no issue with the cats. They were all crated up. It only took us 15 minutes and we were moving the animals. They didn't have to do anything with them... not professional, not honest, and definitely not worth the money. I called another company, explained the situation. They said that they were movers and had seen it all, no big deal. They sent someone out immediately and moved our stuff for us for much less that All My Sons were going to charge.

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    Reviewed April 9, 2024

    Don't get caught by this company. Their agreement is a scam, I thought they were a reputable company because they're all over the country and they literally agreed to a payment per hour that I thought it was a great deal.

    1.⁠ ⁠They make it slow to charge for more hours (7 hours for a bedroom apartment already packed in boxes with just 1 king bed and 2 twin beds almost no furniture)
    2.⁠ ⁠They charge you additional fee for the materials they use and they charged me $400 for boxes, plastic wrap and tape. (Each TV box according to their breakdown is $60.)
    3.⁠ ⁠They charged me 18% on top of the worked hours for "fuel" ($255) for a 30-minute drive.
    4.⁠ ⁠They wrapped mattresses with a box and plastic around, you can imagine the time and cost that meant to me.
    5.⁠ ⁠They didn't want to take the furniture off the truck until we paid them the "estimated" hours to finish, so they would reimburse after (then they didn't adjust the fuel fee to the actual rate). Worst attitude and price ever. Now they don't reply to my emails. Don't hire them. Save your time and money.

    6. They don't reply to my emails or calls.

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    Reviewed April 7, 2024

    It was one of the worst experiences I've had. I moved from 950 sq ft to 1000 sq feet. I moved computers and monitors, all decorative plants, all hanging clothes, dog beds and dog related, lamps, bathroom item, clocks, pictures & all cleaning products (and my guns of course) plus a few other misc items myself. I asked when they arrived how long it would take (in and out of the first apt) and was told about 2 hours. TEN hours later we are leaving that loacation. They don't unload anything, at the new apartment, WITHOUT PAYMENT FIRST. They brought up maybe 3 items they were too tired to do anything else and called their supervisor to stop and come back the next day. I had to make them stay to at least get my bed unloaded.

    I then had to run over to Walmart to get PJ's and undergarments for the next day, Walmart closes at 11pm and I was told I had 10 min. at the door of WalMart. Their bill had that they quit @ 11:45pm that night. They left before I got my keys and car and left to go over the the store that closes at 11:00pm. So, IN ADDITION to the horrible work performance & lying & the damages they did....they were charging for OT (they also charged for supplies that I had sitting on the counter that I had purchased), at my old apartment and pointed out when they arrived. I stopped (partial) payment on the credit card & I got an attorney. I would never use them again and I just had someone (who knew my story first hand) recommend them (forgetting who I had used) and now will definitely not use them and is telling everyone he knows. Read more at: **.

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    Customer ServicePriceMoversPunctuality & SpeedDamage

    Reviewed April 5, 2024

    I used All My Sons Moving Company last year and thought I was in good hands. The first move went smooth and the guys were careful with my items and very proficient. Due to unforeseen circumstances I had to use them again a few months later. What a disaster it turned out to be. Two of the movers got into a fist fight while moving my items and shortly after one of those two almost had the cops called on him due to a heated argument he had with a city worker outside of the house.

    When I finally got situated in my new place I unfortunately had to invest in almost all new furniture because of the damage they caused when moving my items. Some of which I knew nothing about until I started moving things around at a later date. One being a very expensive mattress set, almost the whole mattress was torn in areas that weren't visible when I would change my bedding. I made contact with them about the issues and even provided pictures of the damage. Not to my surprise I never received an email, text, or call to apologize and work with me (just a little bit) on this matter. I am very disappointed in this experience and can say I will probably never use a mover again after this.

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    Customer ServiceSales & MarketingPriceMoversQuote AccuracyPunctuality & SpeedDamageMaintenanceStaffBillingRates

    Reviewed April 5, 2024

    This was the worst experience of my life. They were scheduled to be at my spot at 8 am on a Sunday. They showed up at 5 pm. Once all of my items were on the truck and moved to my new spot. The quoted price went up by $500! I was told nothing could be removed from the truck until they had a credit card approval code. I was extorted to pay. Then, most, if not all, of my items were damaged beyond repair. The reviews, on their page, were all good. After being scammed, I did more research. Their reviews on YELP were all bad! Those reviews are the true reviews! Everything that everyone complained about is exactly what happened to me! Late to show up, rude employees, double or triple the quoted price and they break all of your belongings. Hire them at your own risk!

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    Sales & MarketingPriceMoversPunctuality & SpeedDamageMaintenancePacking

    Reviewed April 2, 2024

    DO NOT hire All My Sons!!! The movers damaged almost every piece of my furniture they moved, several of which were broken beyond any scope of repair. They also damaged the walls in my new house at several places as they slammed the furniture into the walls while moving. When I complained to the manager about all the damages made by the movers while packing and loading the furniture, the movers got mad and threatened to walk out on the move midway through and started dumping my furniture outside my building at the old address and one of the movers started behaving very rudely with me. I begged them to finish the move despite the damages as I needed to move out that day and they only got more careless with the furniture during the rest of the move.

    In total, they caused more than $1500 worth of damage and the company tried to settle for $200 stating that $200 was already more than what they should be paying. On top of all the damages that they will cause to your property, they will also scam you by purposefully taking longer to move than the time they need so they can get paid more. My movers took more than an hour extra to finish the move by taking several 5-10 minute breaks to smoke **, did not have the right tools to take apart some of the furniture so they took forever on it and they even unscrewed some things to break it down and would later realize that they didn’t need to break down that furniture so would put it back together, basically just wasting time and also wasting time chitchatting with my neighbors for over 15 minutes trying to sell their business and of course they will charge you for all the time that the movers waste while on the job.

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    Customer ServiceTechPriceMoversQuote AccuracyPunctuality & SpeedDamageRefunds & PayoutsMaintenancePackingHonesty & Transparency

    Reviewed March 29, 2024

    Everything went wrong from the beginning where they gave me quote on the move and went from 6500. To over 10000. They said two trucks ended up being three. Extra charge for boxes horrible packing, horrible loading and horrible customer service. I was moved by military movers who did not do half the damage that AMS did. They packed glass with metal unwrapped. Broke tv screens with their fingers. Half loaded boxes thus allowing them to be crushed. Thus allowing items to be destroyed. 3/4 loaded trucks because of horrible loading and a need to get home before it was too late. I have kept everything they destroyed have pictures of the trucks the boxes everything. I was true on my claim and honest I claimed a little over 3400. Dollars they sent me 750. This won’t pay for one of the two tvs they broke.

    Don’t use this company and if you do just break everything first so you won’t have to be so upset. This is a horrible company and I believe I am going to connect with others and try to get a class action suit against them. I have a couple of lawyers in my fraternity who said they may take a look of course not pro bono. Half of the movers were untrained and that was part of the problem. I would not I repeat I would not recommend anyone use their service unless you are really ready for a huge disappointment. They are truly the worst of the worst.

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    Customer ServiceMoversPunctuality & SpeedRefunds & PayoutsStaffTransparency

    Reviewed March 29, 2024

    The experience with All My Sons Moving & Storage (Daytona Beach) was a complete nightmare. They failed to show up for the scheduled furniture pickup without notice, displaying utter lack of professionalism. Their rude and apathetic attitude further aggravated the situation. When I demanded a refund, they initially refused, only agreeing after insistence. Finding another moving company at short notice caused additional stress and expenses. Moreover, the promised refund never materialized, with the company providing no clear explanation and even hanging up when I called. Overall, I strongly advise against using their services due to their contemptuous and unprofessional behavior, urging others to opt for a more reliable and considerate moving company. They stole money from me. I am utterly appalled by this company's treatment of their customers and their overall service.

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    DamageMaintenance

    Reviewed March 12, 2024

    Want to roll the dice on the protection of your furniture and house? – then use All My Sons Moving in Raleigh, NC. All My Sons failed to protect wood floors in two homes -severely gouging floors in both homes through poor handling. Also damaged bedroom doorway by attempting to move through a chair clearly too wide to move through upright. In addition, dropped while loading into their truck a cherished Armoire completely breaking off a leg and side piece. Workers often carried out pieces that should have required two people to manage careening into walls and doorways. By far the worst experience in over 8 moves (5 cross country).

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    Customer ServicePunctuality & SpeedTimeliness

    Reviewed March 8, 2024

    Completely disappointed in their business practices. They called us less than 24 hours before to cancel our move due to their own negligence. Showed up 7 hours late the next day for the move & ended up leaving over half our items because the time limit was up for the day. Will never recommend or use this company again.

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    Customer ServicePriceMoversQuote AccuracyPunctuality & SpeedDamageRefunds & PayoutsMaintenancePackingStaffTimeliness

    Reviewed Feb. 27, 2024

    I hired All My Sons to do a local move, did a video walk through on my 4,000 Sq ft house and was quoted for 2 BIG trucks and 6 movers, and packing and unpacking of my entire house. The morning of my move I was notified that a truck had broken down and I would only be getting 1 truck and 5 movers. A smaller truck arrived 2 hours later. I moved 2 miles from my original home and was back and forth between properties when I discovered money had been stolen from outside of a bday gift I had just received.

    I called the manager he said his only recourse was that I call the police and that he would consent to the truck and his workers being searched. Shortly after the phone call one of the men handed my spouse the money. I continued with the move as I had to be out of the house that day as the new owners was moving in the next day. It took this company 12 hours, to move my household 2 miles, and they did not put any of the furniture back together, did not have any packing supplies, even though I paid for them to pack my entire house.

    The manager called and stated that, the guys were in danger of violating their 14 hour work window and would have to drop everything, proceed to the new house and unload all my items without putting anything back together. These people dumped all my household good in my 3 car garage and left. However, they were paid 5k to move us, pack, unpack and none of that was done. I live in Maryland and if you come across the Springfield, VA location RUN!!!! Jermaine was beyond unprofessional and his movers were lazy, inexperienced, thieves that Ultimately made us have to pay other movers to sort the mess out they left behind.

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    Customer ServicePriceMoversBilling

    Reviewed Feb. 10, 2024

    The company lacked customer satisfaction and overcharged for items not utilized during the move. The movers sat outside awaiting a payment authorization that was sent the week before the move adding time to the final move time.. They were not on the same page at all.. This was the worst and will never use them again. I have yet to receive an itemized invoice of charges and never received a follow up call asking about my experience..

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    Customer ServicePriceQuote AccuracyPunctuality & Speed

    Reviewed Jan. 26, 2024

    I made an appointment for a video call in front of my storage unit. I was told I'd get a link 5 minutes before my 12:00 appointment. As I waited 12:00 passed So I called and they told me that they could get someone to do it for me. Waited about 10 minutes for someone to come to the phone. Then I showed him the little amount that I had which was in a 10x10 locker and he quoted me 13,000. You have got to be kidding me. I will never use you nor will I recommend you to anyone.

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    Customer ServiceSales & MarketingPriceQuote AccuracyPackingRates

    Reviewed Jan. 16, 2024

    Biggest scam artists. Was quoted a fair price over the phone but when the move was completed under the agreed terms they charged me an extra 127 dollars for tape and a few pieces of cardboard. Do not do business with them because they are liars and scam artists.

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    DamageMaintenance

    Reviewed Jan. 13, 2024

    We had All My Sons move our household and they dropped and broke my 80 inch tv and left beds not bolted together properly and tried to settle for paying me 180.00 for breaking a 3800.00 tv and I don't recommend them to no one

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    Customer ServicePriceQuote AccuracyPunctuality & SpeedPackingRatesHonesty & TransparencyDamage Prevention

    Reviewed Jan. 2, 2024

    3 hours later than I was quoted. Overcharged on hours, put my bed together incorrectly, have hidden fees they don’t tell you about. Charges for supplies not used. Customer service is rude when you call to get assistance after they charge you! Make sure you get list of prices for all the tape, shrink wrap and supplies they say they are using..

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    CoverageMoversDamageMaintenance

    Reviewed Dec. 29, 2023

    I hired these clowns to move a pool table from the seller's home to my home. I asked and was assured they were fully insured and bonded. On the move they dropped the 1 piece slate and broke a chunk out of it. When they delivered the table I was told I would be covered under their insurance and was sent information to file a claim. Upon filing my settlement offer was 60 cents a pound!!!. To sum that up 270 dollars for a 1000 dollar broken slate. I complained and they told me that I elected that coverage of insurance. I was not offered any sort of insurance options. They told me I signed paperwork proving that and when they provided it to me, my name was misspelled and it wasn't my signature. These guys are crooks. DO NOT HIRE THIS COMPANY. BUYER BEWARE.

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    Reviewed Dec. 28, 2023

    Unbelievably bad! Deceptive, unfair, and manipulative sales practices (bait-and-switch, etc.). The absolute WORST moving company I have ever used (out of 26 moves in my life). It was one of the worst days of my life! I called 2 months in advance to schedule my move (specifically & purposely) on a weekday so that I would get a lower rate than a weekend. She quoted me $159/hr. for a Monday move (w/2 movers), which I thought was a bit high, but agreed to considering it's just a small 650 sq. ft. apartment. Fast forward to move day. They send 3 guys instead of 2 (moving at glacial pace). Then they wait until they loaded 80% of my belongings on the truck before coming to me with a tablet to sign. As I scrolled, it said $199/hr. instead of the $159 that I was quoted.

    They also made no mention of the moving supplies they were charging me for and using without my consent. I brought this to their attention, and they said to call corporate. The supervisor on the phone gave nothing but pushback and repudiations. He said, "I can have my guys take all your stuff out of the truck and leave if you want." Obviously, I couldn't do that, and he knew it. Then it took 6 hours for 3 movers to move a single person (1-bed apt.) only 3.6 miles (10 minutes!) down the very same road! Not to mention, all the "moving supplies" that they charged me for without even asking if I needed or wanted them (which I did not). This company stole from me, and I will be contacting the BBB and every medium outlet I come across.

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    MoversPunctuality & SpeedStaff

    Reviewed Dec. 7, 2023

    Travis ** and Desiree were both fast and professional and made my moving experience unbelievably easy. I definitely recommend going with these guys and will definitely go with them again. Thank you All My Sons.

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    Customer ServiceTechPunctuality & SpeedRefunds & Payouts

    Reviewed Dec. 5, 2023

    The company was over 4 hours late arriving to load the truck and 6 hours late arriving at the final destination. They broke parts and incorrectly assembled my baby grand piano, then completely demolished my Italian-made Michaelangelo replica bust. The claims department hung up on me three times when I filed the claim and when the claim was completed, I wasn't reimbursed even for the misassembling of my piano (that was on them). All in all, I wouldn't recommend this company and I won't be using them again.

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    Reviewed Dec. 5, 2023

    In February of 2023 we hired ALL MY SONS MOVING & STORAGE to move us from Kansas City to St Joseph, MO. The initial quote included moving ALL of our items by truck and if it took more than one truck load, we would be charged accordingly. We had no problem with that. The problem was the four CHARACTERS they sent to move us filled up the first truck load with about 3/4's of our belongings and left about 1/4 to be moved in another truck. The second truck never showed up. These guys went off on their merry way. They left us HIGH AND DRY.

    Speaking of HIGH, one of the MORONS was smoking ** on the side as they were moving. We know because we watched him. Bottom line is this; I'm 75 years old and my wife and I had to move the remainder of the items in our van and car by ourselves, which took 4 separate trips. We were in a rental house moving into our home in St Joseph that we bought and we needed to be out of the rental by the next day. We PLEADED with the office personnel to send another truck over and they said there were none available till next week.

    I contacted the Better Business Bureau after all the dust settled, (so to speak) and they sent my message of settlement to All My Sons which was totally ignored. We want $1/4 of the money we gave them since they only did 3/4's of the job. I've waited till now (December 2023) to file this complaint with Consumer Affairs because we had to go through the items thoroughly to confirm that there are things missing. I will not get into that now, but there are definitely items missing. Point being is this; If you want problems with your moving company, by all means hire ALL MY SONS and you will not be disappointed.

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    Reviewed Dec. 1, 2023

    Everything sounded good, they're on time to load and offload. We boxed almost everything ourselves and zero damage to everything WE PACKED. They put my safe on the truck wrapped in a blanket with the front facing the side of the truck. 900+ miles of movement wore the front panel through the blanket and scraped the front of the safe badly. Dresser mirror that we had packed in PODS on our first move from Kentucky to Dallas and was never damaged. Assuming AMS would be a great option over PODS was a mistake. It was broken when AMS moved it from Dallas to Kentucky.

    The problems came with the claims customer service issues. I paid for the FULL VALUE PROTECTION assuming if something was broken it would be fully repaired or fully compensated for (DO NOT ASSUME THIS). The dresser mirror is a mirror aprox 45" x 35" with beveled mirror and antique mirror sections. I spent over a week trying to find an estimate for repair/replacement. Mirror alone estimate was $2900. Safe damaged was $300 for parts, and a mattress cover they cut cost was $75. AMS offered $660. They also ended up forgetting our birdbath in the cab of the truck. $225 value.

    I've tried to get someone to talk with me over the phone to explain how they came to this number, procedures and see if we can negotiate this. I can not get the AMS Claim person to call me back or to answer the phone. I want to recommend AMS but I now strongly recommend you DO NOT have AMS move you. I have a Texas Department of Motor Vehicles Mediation Request ready to send in at noon tomorrow. We shall see how this plays out.

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    PriceMoversQuote AccuracyDamageStaffBilling

    Reviewed Nov. 27, 2023

    We hired this company for an apartment move from Colorado Springs to Denver. Our movers, Adrian and Anthony, did a wonderful job. Very careful and efficient. Every person I spoke to from this company, from getting a quote to the final payment, was polite and professional. The quote given was very close to what the final cost was. If you need a moving company, choose this one!

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    Customer ServiceCoveragePriceMoversQuote AccuracyDamageMaintenanceStaffDamage Prevention

    Reviewed Nov. 27, 2023

    Not a reputable company. They caused damage to my home by not padding the furniture which destroyed a set of plantation shutters, damaged walls and railings. The driver Joseph ** apologized and said the company would take care of the damages. I filed a claim with All My Sons Moving and Storage with claims agent Ace **. I had to replace the shutters and have the wall damage repaired at a cost of $2,240. They offered $180. They have not responded to review my claim, answer texts or phone calls. My next step is either Better Business Bureau to resolve or Small Claims Court.

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    Reviewed Nov. 21, 2023

    The worst company ever. Unprofessional high school kids, broke 2 pieces. Settling with the company was near impossible. Never received any compensation. You should avoid this so called company, it was a 3 months nightmare.

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    Customer ServiceCoveragePriceMoversQuote AccuracyPunctuality & SpeedDamageRefunds & PayoutsMaintenancePackingStaffTimeliness

    Reviewed Nov. 13, 2023

    DO NOT USE!!!! This was the worst experience of my life other than the death of my father! The Oklahoma and Carrollton team showed up to move me from OKC to FL. I paid 20K for the move. I purchased full replacement insurance for $1400 that covered up to $93000 in damage. Day one 3 team members showed up to pack out a 3,000 sq ft house, lacking supplies, experience, and only finished maybe 1/3 of the job. Then they began placing all my very expensive furniture outside and in my garage completely UNWRAPPED AND DIRECTLY ON THE GROUND AND CONCRETE. I tried stopping them and talking with the "main guy" which did nothing.

    I tried calling Bryan who was my salesman for lack of better words and Ryan the manager in OKC several times. Neither would answer or call me back. More than half of my furniture was damaged just from them brining it out of my house and setting it outside! Also, significant damage was done in my home to walls, floors, stairs, and woodwork. I spent several hours after the crew left that evening, wrapping up the furniture myself and also finished packing out the house, because they just left and didn't finish the job. It took me almost all night and I had to have 2 people come help me. The boxing situation consisted of them just going through and dumping any and everything in boxes, not wrapped, labeled, organized, or barely taped.

    I again tried calling Bryan and Ryan who wouldn't answer. They ran out of supplies and asked ME to go buy them more and pay for them myself, which I refused to do. The next day the truck showed up 3 hours late, it was supposed to be a semi to fit all of my things. It was 2 small bobtails from Dallas, hence why it was 3 hours late. I had to get on the phone and deal with now Dallas people over the inconsistency and the crew was upset with the way things were placed outside and not wrapped up and didn't wanna load it unwrapped and get in trouble!!! They didn't have what they needed though, so they threw some blankets on some things and crammed it all in the 2 small trucks so it would fit. I was livid and dealing now with Dallas, as the guys from OKC wouldn't help me, come out and see what was happening and I was taking pictures already of the unbelief and all the damage that was already done to much of the furniture.

    I had a plane to catch with 3 children, 3 dogs, and fly across the country and just leave them there to finish up. They get my load to FL, show up with only 3 crew members to unload it. They were 3 hours late again. It took them 12 hours to unload the stuff, they were only able to put ONE of FIVE beds together because the parts were lost or broken to the rest!!! It was the worst thing I've ever seen. Now, I have had to spend WEEKS going back through this whole house. Over 43 items were severely damaged from furniture to art to lots of breakables. I've taken pictures of it all, looked up where I paid for it and how much it will cost to replace, Sent pictures to the claim department 3 times!!!!

    Trying to get $30K worth of damaged or missing items replaced. I cannot speak with any humans anywhere and some claims specialist named A. ** has sent me to settlement offers via docusign. The 1st for $1300 and when I refused now one for $2300! Remember the $1400 I spent on the full replacement insurance.... where is it now???? I've been dealing with this since June 15, so now I guess I will turn it over to a money hungry lawyer so I can sue them and at least get my items replaced that I paid the insurance for!!!! This has been the worst business dealings imaginable. Please USE ANY OTHER COMPANY!!!!

    KACI S.

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    Reviewed Nov. 13, 2023

    Company overcharged me for my move less than 25 miles away and less than an hour move. The company held $100 in advance and charged me $$591 more $298 twice. The mover’s rate is $149 an hour and I had my own packing materials which I had about 11 items ready to go. They took my last couple of dollars and ripped me off! This is unacceptable!

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    TechMoversDamageRefunds & PayoutsMaintenanceStaff

    Reviewed Nov. 10, 2023

    Do you value your time and your belongings? If so do yourself a HUGE favor and hire ANOTHER COMPANY. I have moved 10 times in my life, the second to last was overseas. NEVER have I dealt with such terrible movers and service. They showed up high on **, they broke the TV, they scratched the washer, they literally dumped the induction stove on the floor because while high on **, the one guy thought he could carry it solo. Now they refuse to pay for the 900-dollar brand new TV. Not only are they unprofessional, they are crooks. We are not asking that they pay for all the other damages, just for breaking our TV. Seriously, hire any other company, but this one just cross it off your list.

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    Reviewed Nov. 6, 2023

    Contracted with All My Sons Moving on 10/19/23 for a 11/1/23 move. Specifically told the lady I spoke with that I preferred morning move (8AM-11AM window). A few days before the move, Adam called to state our move window was actually from 11AM-2PM. Moving from storage unit to apartment building. Called shortly after 12:30PM on move date to be told they were running behind but would arrive before 4PM. Guys called and we met them at the storage unit at 1:15PM. Of course, we're now on the clock. By the time Taylor got all the paperwork confirmed AGAIN, it was already after 1:30PM when he and his helper finally started moving items. Took almost 3 hours to load a 10x15 storage unit. Come to find out, the 2nd guy was only 4 days on the job. They had to re-position items in the truck several times. We finally left the storage unit going only 6 minutes up the road.

    When they got ready to unload, they wanted payment. Payment was more than double what had been quoted on the front end and agreed to at the storage unit. But had to pay to get our stuff unloaded. We helped them unload since they were charging us for a 5-hour move. With our help, we saved 1.25 hours labor (which I haven't been refunded for yet). Guys damaged a headboard and broke a glass lamp. Guys were nice but didn't seem to be concerned with how long it was taking. Even commented that the earlier move they did was upset that it took them so long. No wonder they were late to our move. Will not use them again and don't recommend.

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    Reviewed Nov. 4, 2023

    The movers were great. They carefully wrapped all furniture, not a scratch or dent made, although it took more time than other movers we had. Here is the rip-off because of hidden fees. There is an 18% fuel surcharge on the Total Bill, NOT the mileage. The move took 6 hours at $179 an hour. The total distance was 21 miles. Now, we had to pay $179 for their time just to drive to our place and for their drive back to their warehouse. BUT! We paid $251 for their "fuel surcharge" which included the time they took, plus fees for "packing tape", "wrapping plastic", "moving blankets", etc. You get the picture. The charge was not removeable no matter what I said. The estimate was between $700 an $1000. But the final bill was almost $1600 because of the hidden and non-disclosed fees. This company is nothing short of a lying, money hungry, cheat you for all they can company. Stay away, far away, from this company.

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    MoversQuote AccuracyDamageMaintenancePackingStaff

    Reviewed Oct. 25, 2023

    The worst mover’s ever. They didn’t care the damage they did or how inefficient they were at moving. They did not have any power tools to take apart bed frames and furniture. The used a pocket multi purpose tool and it took them over 3 hours to pack and move from a 3 bedroom apartment. They had to move 3 beds 2 credenzas a couple of tv stands. I was told it would take 5 hours and an estimate of $700. It turned out to be almost 7 hours and $1,400. They assembled everything half-**. The worst part is the moved a queen-size bed frame with drawers and delivered it broken with one drawer forced in that it can’t be removed. This is a $2,500 bed set that will have to be replaced. I would not recommend this company to anyone. I will report them to the BBB. They are the worst ever and don’t care about the customer.

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    Reviewed Oct. 25, 2023

    The team from All My Sons that moved me was the worst ever. They quoted around $600 but the cost shot up to $900. They demanded payment before unloading the truck. The lead mover demanded excellent reviews before the truck was completely loaded. NO RECEIPT WAS PROVIDED EVER. The information provided by the sales team was inaccurate. When I called to complain, they offered me a $109 refund - and explained ADD ON CHARGES that were not explained over the phone. STILL NO RECEIPT. Instead of moving the boxes to the appropriate room, they left them in the garage and left the job early, claiming they would need to charge more to move the boxes. BUYER BEWARE!!!

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    Customer ServiceTechPriceMoversQuote AccuracyPunctuality & SpeedDamageRefunds & PayoutsMaintenancePackingStaffTransparencyCommunication

    Reviewed Oct. 25, 2023

    My family and I experienced such a horrible move with All My Sons. It was a complete nightmare and we are still recovering from the distress we encountered with this company. As a professional that works in the residential industry, I understand so intimately how stressful and draining moving can be on a household. This is why customers seek help for moving, the cost is very high and not ideal but for the service you make the sacrifice to pay. I can assure you, please do not sacrifice your household's money paying for moving expenses with this company. On moving day, we were scheduled to start our move at 9 am, no one ever arrived. My husband and I had to call several time for an update. The movers didn’t arrive to our home until 4 hours later.

    They explained they were handling another move and double booked apparently, totally unacceptable but we gave them grace and tried to be understanding although it totally messed up our moving schedule. My husband and family had to start packing up our own vehicles in lieu of all my sons being so late and totally disregarding the scheduled time. Once the movers arrived, they were not prepared. We were promised that the cost include, materials, packing, wrapping items, breaking down furniture, packing and unloading accordingly. To top off the fact that they were late with little to no apology, they came with NO SUPPLIES OR TOOLS! They were not able to wrap our furniture, and couldn’t break down our beds. My family had to go to the store to pick up wrapping supplies and they used boxes to break down and wrap our furniture with.

    At this point, I couldn’t believe the unprofessionalism and the fact that they didn’t come prepared to provide the services to be paid for. This not only prolonged the moving process but made it super stressful and unbearably horrible. In the process of incorrectly moving our items without properly wrapping them, they damage my expensive tv stand. How could you, provide such horrible service and then mishandle people's items with such disrespect? If you weren’t prepared, shouldn’t have management got involved and rescheduled or came and brought the supplies to make sure items weren’t damaged during their professional services. Well, that didn’t happen, we were treated with no respect and as if our move didn’t matter to them. We had to call management several times and not only were they disrespectful and rushed us off the phone they just sent us to claims department that only offered $100!!!!

    After an almost $1,000 move, we ended up with stress, damaged furniture, we had to hire new movers because they never packed up all of our items or broke down our beds. I truly expected to be reimbursed after their movers didn’t have the proper supplies to wrap my items that were sentimental to my family. Until this day we received $0, no communication from management or apologies. As a manager myself, I practice good business habits and this is truly bad business, all around. The management team should be ashamed. My family and I should have received a refund or for the movers to come back and finish our move due to their lack of preparation but no, they rushed and lacked professionalism and treated my family with total disrespect. Their movers communicated with us that they ran out of supplies which was to be included in their labor and hourly that we paid.

    Due to this, they didn't wrap our items properly. They assured us it would be fine with them moving the items but that was not the case at all. Between the movers being 4 hours late, to not having proper supplies, making us late for our loading dock appointment and then to end the day cracked my tv stand which is the highlight of our living room. Truly a nightmare from beginning to end! Plus, no inventory list was gone over, so this should be handled with fairness and respect to your customer. I am super disappointed, this crack was due to your movers not having proper supplies and ramming our items into the truck, which was not done properly.

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    Reviewed Oct. 25, 2023

    The worst company and rudest people I have ever seen in my life. They don't tell you about hidden fees. In the email they sent for you to confirm, it does not say that they calculate the hours per person. 3 people are not included in the hourly fee, please do not be mistaken. They moved 1 room to a distance of 7 minutes in 5 hours. 3 people are definitely not working, they are taking things slowly. Steven and Rodney (managers) are the most rude and disrespectful people I have ever seen. They don't know anything about customer service. They are literally stealing money from you that they never mentioned.

    They tried to move a 1-room apartment in 5 hours and charge $1800. If you don't pay, they keep your furniture. Even the employees do not know that they are charged $153 per person per hour. Even you find out at that time. They send a huge track for a 1 bedroom, and when it doesn't fit in the parking lot, they blame you for not telling them the height. If you don't have money to throw away, you don’t want everything to break and you don't want to be stressed on moving day, don't choose them.

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    Reviewed Oct. 24, 2023

    We scheduled a move at 10:00, they show up at 10:35. Next they started to move the items, and the guy sits down and starts playing the piano!!! Next we told the customer service people about the table. They didn't need to know anything, said, "Don't worry we will move it." So it came to move the table and the guys could hardly pick it up. They rolled it on the hardwood floor, got it to garage and started to roll it over the concrete!!! I said stop they will damage it. After a long conversation they said, "We can't move it" and left it leaning against the garage door. We tried to tell the company about the table, but didn't want to know. BTW it was a 66" 3/4 " thick glass top. They overcharged us and we still have not received a refund. We called numerous times and put on hold only to be disconnected!!! Terrible customer service, Terrible people skills!! Please be aware, DON'T USE THIS COMPANY!!!

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    TechQuote AccuracyPacking

    Reviewed Oct. 19, 2023

    Alright. I'm tired of being gaslit that no one took my big 40-gallon, black and red container full box of video games. Mostly Sims 2 games, but that's besides the point. Sure, I can buy more, but I had those things since high school and they're just gone. GONE. I KNOW ya'll made off with them (and Lord knows what else, most likely some documents or artwork you threw away) and I KNOW ya'll took advantage of the fact I couldn't make it to the unpacking session due to a hospital emergency. I trusted you slimes with my key from the front desk and everything seemed to be in order, but after unpacking over the months, I found the games were GONE.

    Just a 3 hour move across state. I move a lot and I ALWAYS am present for a load-up and unpacking. The ONE time I couldn't make it for the unloading of COURSE someone gets sticky fingers for my video games. Go stuff yourselves you thieving **. The ONLY thing you moving companies are doing is making people just rent U-Hauls, hire people to watch your slime-behinds, or put tracking devices on their property or cameras in their destination like they should have done all along and it shouldn't have to come to this, but you all are to blame. I learned a lesson in this. You people are NOT to be trusted and unless someone is watching you and following you like a fly on manure, you WILL swipe a shiny that catches your eye. Only reason this didn't get a one-star is because, surprise, surprise, for the most part, it wasn't a total horror story, because, I mean, at LEAST I didn't come home to an empty new house.

    Only thing was I gained a black fold-out table in the mix, because this thing isn't mine. I'm sure either someone else's stuff was with my stuff in the truck and got switched out with the table by mistake, or someone just stole my games. Either way, Alan, the coordinator in my move. I know you weren't there, but watch your moving boys better. They're making off like bandits with people's belongings. And I chose this company over Mayflower, because that lady who came over seemed sketchy and was over-charging me with three backdoor parties in the mix, but Alan seemed pretty clean cut and knew what he was talking about. Learned another lesson...looks can be deceiving in this line of business.

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    Customer ServiceTechPriceMoversQuote AccuracyPunctuality & SpeedDamageStaffHonesty & Transparency

    Reviewed Oct. 16, 2023

    This company is terrible when it comes to moving. They sent us three movers, and they spent most of their time sitting on the stairways and using drugs. Instead of completing the job in the estimated 6 hours, they took 12 hours, and then charged us for the full 12 hours. To make matters worse, they damaged several fragile items and even stole some of our belongings. We've made multiple calls to their office and especially with an operation manager, TERRY **, but the manager is extremely rude and dishonest. I strongly advise against using this moving company; their service is simply unacceptable....They are unprofessional, rude, irresponsive etc. In a word, this moving company is TERRIBLE...

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    Reviewed Oct. 11, 2023

    My husband use this company to move us this month and they came out and moved us fast. The only thing I don't like they broke our tv and offered us 150,00 for our 65inch tv. WTF. SMH. I will NEVER use them again or anyone I know.

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    Reviewed Oct. 10, 2023

    I would NEVER use or recommend All My Sons for your moving needs. They scheduled my move-out date wrong and fit me in a full day after I was supposed to move. They showed up in a 26' PENSKE truck, which I thought was unprofessional for a nationwide company. They made me hire a 3rd guy or said they couldn't do my move (a 1200 sf condo). They charged me more than DOUBLE the estimated cost, When I said I didn't want to pay that, they threatened to take all my stuff that was on the truck, so they forced me to pay the amount they gave. They didn't pack the truck well and said they couldn't fit all my stuff in. I had to rent a 16 foot truck to move all they left. Then they threw most of my stuff in the garage because they said it was either that, or pay them overtime. And the management won't do anything to make this right!!! What a SCAM.

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    Reviewed Oct. 10, 2023

    My experience with All My Sons in Norfolk Va - moved August 18th 2023 - moved a small 2 BR condo locally 27 miles - cost $2700!!! Items damages and broken, furniture was reassembled incorrectly. Manager Bryce was very nice to begin, but once he got the payment, not so nice. So, I had issues and explained them to Bryce and he was supposed to call me back but did not. I called him and left message but he did not return calls. When I finally got him on the phone, he referred me to customer service. Price is OUTRAGEOUS for a local move 2 BR condo. Left a negative review and they immediately commented they take all complaints seriously yet never bothered to call me to resolve. That says it ALL. Shady company, use any other company except All My Sons in Norfolk VA. I wouldn't let them move my garbage pail from the driveway to the curb.

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    Reviewed Sept. 28, 2023

    July 31, 2023 I spoke with Vinny, a manager with All My Sons in Houston who quoted me a rate for a two men mover after the initial $100.00 deposit. We agreed on the rate to move from a one bedroom apartment to another one bedroom. We talked about the distance in travel and the hourly rate. The total price after the unload of my furniture was $800.00 over the total price he quoted me in July (over a $1k). I called several times on 9/19 to speak with Vinny, but was transferred to another manager named DJ who would review my file and get back with me, which he didn’t.

    I called the next day 9/20 and spoke with Chris. He didn’t call back as well, so finally I contacted the corporate office. Spoke with a Joe, he transferred me back to Chris. No one wanted to take ownership and apologize for the false advertisement. I hate I used this company and if you need to move please seek some other company who believes in excellent service and can stand by their word. This company believes in telling you one thing and charges you at the end a higher price. Don’t forget they will pass you off to someone else to avoid telling you the truth. A dissatisfied customer.

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    Customer ServiceMoversHonesty & Transparency

    Reviewed Sept. 22, 2023

    This review is to let the consumers know that this company lies about timeframes for moves. I am going through a nasty divorce and needed to be gone by noon. I had been previously told that my move would be 9:00am on 8/31 and then it went to 11am-2pm. Well, little did I know that they put another move before me and didn’t arrive until 4 something. My attorney started calling me asking what was the problem and of course I had to tell her what was going on. I called All My Sons today and the CSR (** guy) that was so rude to me on yesterday answered again and told me that he couldn’t provide me with a letter stating them and kept hanging up in my face. I asked him for the corporate number and again, he hung up on me. Mind you, I will have to show proof to the courts that I wasn’t just telling them this. As a business owner myself, this type of behavior is unacceptable. If you have an emergency move, please don’t use them.

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    Customer ServiceTechSales & MarketingPriceMoversQuote AccuracyPunctuality & SpeedDamagePackingStaff

    Reviewed Sept. 21, 2023

    ALL MY SONS MOVING & STORAGE OF MURFREESBORO TN. I also recently had a terrible experience with All my sons moving in Murfreesboro Tn. I would not recommend them to anyone much less would I ever use their services. Not only did they charge me over twice the original quote. But their customer service is the worst. The movers were over 4 hours late. The level of ethics and professionalism are below zero not to mention the profanity they used in the presence of my children and I. They did not wrap or protect any of my belongings from the rain and much worse they kept dripping sweat on my couches and mattresses and everything else. They damaged my dryer to the point I had to purchase a new one. They damaged my dining table and my sectional couch. Over $1800 in damages.

    One of the owners Scott told me they would take care of me but it’s been over a month and he never did anything he’s not even replied to my email. I was sent a claim form which I filled out and emailed to them including pictures of the damaged items and they have sent me a settlement offer in the amount of $264. Which is a mockery. In exchange of their offer I must not post any of this on social media or seek further compensation. Well they can keep their lousy $264 and I will post this on every social media platform etc. Do not trust this company. They’re a scam.! Never recommend or use this company.

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    Reviewed Sept. 14, 2023

    Quoted for move at $475. Included a 7 piece couch that they said would have to be wrapped and 4 bar stools that would have to be wrapped. Called back and gave an update saying the couch and bar stools sold so there would be 13 pieces less to move and their overall material cost. The representative said it would come off in the end since the time would would be so significant of a difference. The guys get there to start moving and tell them I sold the furniture, and their exact words were. “Great, sounds like we have time to chill” I knew from that moment this move was not going to go anything how it should with just the ethics that these movers had.

    Walked outside, found one of them doing push-ups, and they were trying to upsell me on adding a third mover the whole time in Quote and told them everything is already done, they really don’t have to do anything but just move the furniture in place. It was a bed, a box spring, entertainment stand, treadmill and two tvs. 2 people seemed adequate enough the last time I moved for $380 with the movers I had before, a different company I will be scouring the ends of the earth to find their contact information and they broke down the bed, mounted the tv, placed the furniture in the home how I wanted them to. With All My Sons Moving and Storage, they did nothing.

    I walked the guys through two rooms they only had to stage and told them where everything goes. They shoved everything into one bedroom and said it wouldn’t all fit at the end while I am trying work at home at the same time. I packed all my own boxes, they only had to place the furniture and couldn’t even do that. 7 large pieces of furniture they just shoved into the bedroom so when you get down to the last piece of course it’s not going to fit. I was just appalled the guys just kept making excuses. They said they couldn’t touch the tv cause it was mounted, another thing all 5 of my movers have done is the past. Called and talked to the dispatcher and he defended the guys and said the original rep I spoke with said I should add a third mover, this was before I sold everything and felt like they didn’t care what I sold. They were gonna charge me what they wanted from the start of the second person I talked to.

    I told him I caught one of the guys doing push-ups outside after the move already started and sitting in the truck and hanging outside for long periods of time., still charged me $700 for a move I had I already did 8 Months ago with twice the furniture, all assembly completed and mounting for half the price. This company cares more about their bottom line and expense cost rather than getting the job done right and I will forever share this experience within my community as well as others here in Colorado Springs as well as my entire network to ensure people understand this company does not care about its customers. They were overcharging me from the start and will find my original movers who took care of me and had work ethics.

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    Reviewed Sept. 14, 2023

    I would never recommend this company to move. They dropped a dresser and broke our treadmill. Then they refused to pay for the entirety of the cost to pay for it. The movers had trouble moving furniture and a family member had to step in to help out? They slowed down during day to run the clock as well. In addition, their customer service/communication is terrible when it came down to opening a claim. Never use this moving company. Your stuff will get destroyed. One of the worst moving companies I have used.

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    Reviewed Aug. 28, 2023

    We were provided with a quote for a local move from the Greensboro NC area to outside of Winston-Salem. We were quoted 1500 to ONLY MOVE THE REMAINING LARGE FURNITURE, we moved all the rest before they came. We were quoted 4 men for our move. When the movers arrived on the moving day, only 3 men showed up. Then 1 of the men got sick and was replaced with a small young man who obviously was not prepared to do the hard work that was ahead of them. He proceeded to scratch furniture and knock holes in the wall of our existing home as he moved the furniture.

    Second- they did not bring a big enough truck and we had to move the rest ourselves. When we got to the new residence, the manager called to get my credit card number for the balance WHICH WAS 1 K MORE THAN THEY QUOTED Of course they did this before they unloaded the truck because they knew that they had us over a barrel. THEN they proceeded to scratch the newly installed new floors in my NEW house and damage more furniture. THEN when I filed a claim they DID NOTHING!! Do yourself a favor and do NOT USE THIS COMPANY- it's NOT worth it!!!

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    Reviewed Aug. 28, 2023

    I had a 1b1b move to a new location about 15 minutes away. The only thing they were to move was furniture that had already been disassembled/emptied. There was no packing or boxes to move. I was quoted 2-3 hours total for a full 1b1b. I expected the lower end since I was doing some of the moving myself. The movers took 5.5 hours to complete the move and the packing supplies were incredibly upcharged. They moved slowly and only a few things at a time. On top of all that, All My Sons gave a $50 booking discount, but when it came time to pay, I was informed that it was "illegal" to offer such a promotion and that I would not be receiving the $50 discount. Overall, I was charged over twice what I was originally quoted for a move that should have been easier to begin with. Will definitely not use again or recommend.

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    Reviewed Aug. 28, 2023

    Horrible company, jacked up fee halfway through emptying their truck. When I complained, Matt, owner/manager started swearing at me and later hung up on me. Moving staff halfway through moving my stuff stopped and attempted to take my belongings away. When I tried to stop them, all three movers assaulted me and threatened to kill me. I had to call the police on them. After police arrived, they delivered the remaining items. I should have read the 1.4 star review before deciding to call these crooks. Do NOT trust this company, if you give them your business, you will regret it fast. If you care about your SAFETY and wish to live another day, WATCH OUT!

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    Reviewed Aug. 26, 2023

    Had movers pack a pod that was being transported across the country. They sent 3 young kids in their own car with no equipment to move. They had no idea what they were doing or how to professionally pack. They packed small stuff in the back and large stuff like couches in the front on top of other smaller furniture breaking expensive shelves. On top of that they tacked on charges, one of them being for fuel. One of the kids said that they don’t even pay them for gas. Never use this scam and unprofessional and unethical company.

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    Reviewed Aug. 23, 2023

    I recently hired All My Sons Moving & Storage in OKC. It was an utter fiasco. This is truly unfortunate, because I had a very successful move, with exactly the same furnishings three years ago with All My Sons, however I did not have the same experience at all this time.

    1. The moving team consisted of 3 individuals. I was quoted 2 movers, for 2 hours for $450. This was not the case; I have been charged over $1300 for what should have been a 2 hour move. The 3rd individual included on the team was so useless he should not have even been there. He not only did very little other than walk around the home being emptied, he dropped, banged and mishandled my belongings. On more than one occasion he had to be instructed on the spatial reasoning of how a 40" cabinet would not go straight through a 36" door opening. He had no sense whatsoever. He was very nonchalant and reckless with everything. I am very upset to have been made to pay for his time.

    2. The movers only filled the truck with boxes for 2 hours (it should not have taken that long), and then loaded my furniture as an afterthought the third hour after they arrived. I actually had to move a lot of furnishings myself after they had left, because they simply didn't load the furniture first, and then boxes. As a matter of fact, they loaded my garage first, without consulting me. As most people know, garage items can be the last moved. I could have moved those myself. Again, no sense of priority or planning.

    3. All 3 of the moving team had little to no respect for my belongings. These are just the things witnessed: Dollies were dropped from the step out the door with furnishings and boxes. You could hear and see items banging against the ground. The headboard of one of my beds was dropped from the lift 4' to the ground; requiring an insurance claim, as the corner of the headboard is smashed. An antique headboard was scratched all along the front, by the feet of an ottoman as one of the movers loaded it; also requiring a claim. Although wrapped by them, in plastic my mattress was marked with black marks on the side of the nearly new mattress (I assume from a dolly and being dragged on the ground; requiring a claim.

    4. In order to finish up the move, me, my sister and brother-in-law had to assist in unloading the truck just to get the move completed.

    5. The final settling of the bill was ridiculous. It was done on a tablet, without being able to see an itemized list of my charges. Additionally, I was made to sign for the invoice, before the tablet would even open. It took 2 weeks to get an itemized invoice of my move.

    I don't know if it is the MWC, OK location that is the problem, but after posting a review on Yelp, there are many stories with exactly the same outcome; disrespect for belongings, shifty business practices for quoting low, and then sending large teams out to jack up the price of the move, a lot of broken and damaged furnishings. The corporate office should look into the practices at this location, and replace the management, because it is very bad.

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    All My Sons Moving & Storage Company Information

    Company Name:
    All My Sons Moving & Storage
    Address:
    1102 Old Stage Rd State
    City:
    Simpsonville
    State/Province:
    SC
    Postal Code:
    29681
    Website:
    www.allmysons.com