All My Sons Moving & Storage Reviews

We opted for their full packing service, which was a game-changer. The movers packed our entire home efficiently and thoughtfully, labeling everything clearly and even organizing items we’d need right away. It saved us so much time and stress, especially with kids in the mix. The move itself went off without a hitch. The crew was friendly, fast, and handled every part of the process smoothly. Nothing was damaged, and everything was placed exactly where we wanted in the new house. We’re so glad we chose All My Sons and would absolutely recommend them to anyone looking for a reliable, family-friendly moving company.

I am leaving a 4 star review because the 10am-4pm time window is absolutely insane. We spent the entire day waiting for them to show up which was the only negative part of the entire experience. Due to the 6hr window, we didn't end up starting our moving day until they showed at 4pm and so we weren't able to start unpacking until dinner time which really sucked. I think having smaller time windows would give you more customer satisfaction, but I'm sure there is a method to the madness. Anyways, thank you to Caleb & Anthony! They both deserve the highest pay & a bonus. Maybe a vacation too!

One of the standout aspects of their service was their positive attitude and willingness to go above and beyond. They were incredibly accommodating, making adjustments as needed and even offering helpful tips for settling into my new home. Overall, Caleb and Victor provided an exemplary moving experience that made what could have been a stressful day into a smooth and pleasant one. I am grateful for their hard work and dedication and would highly recommend them to anyone in need of moving services. Thank you, Caleb and Victor, for your outstanding job and for making my move with All My Sons a truly positive experience!

Trevor was the lead and gave his crew clear directions as well as walked and talked over all the items we were moving to ensure nothing was missed. Gamble sorted and stacked everything to best fit and not be damaged. Levi was hustling and wrapping our large items to protect them. They kept us informed at every step of the way. The unloading was even easier and they asked for each item where we would like them to take it. They unloaded very quickly. Overall the team was excellent and we highly recommend them.

When our furniture was finally delivered on the third day, we discovered that ~$3,000 worth of items were damaged or destroyed, and the movers had broken a window in our new home. I asked about the shuttle service — they had no idea what I was talking about and couldn’t do it. Trying to get in touch with anyone in management who knows what’s going on — or can follow through on their own promises — has been a total dead end. Either this company is dangerously disorganized, or I’ve fallen for a scam built on weapons-grade incompetence. Do yourself a favor: avoid this company at all costs. There are plenty of movers who won’t waste your time, damage your home, or treat you like an afterthought.

Pro's - The team worked the whole time. They were helpful in unscrewing our king bed & 1 office desk. What took them minutes, would have taken me at least 30 minutes. They were great at communication - letting me know when they would arrive, when they were taking a lunch, & where they were with my furniture to the new house. They also helped load plants that could not be legally transported.

Con's - I am confident nearly 3 hours of this 11-hour move was spent in wrapping furniture that never needed to be wrapped. When my couch was getting wrapped I told the lead mover that I purchased my own wrap and they should be using that so I would not be charged. He told me not to worry it was all included. My couch, ottoman, bedframes, mattresses, dressers, etc. were all wrapped with their wrap vs. using mine. They also used wardrobe boxes to put smaller boxes inside to make less trips. Those boxes were at an additional cost to me and I had no knowledge they were doing this. After 8-hours I was informed they needed to come back the next day to finish the job or I would be going into overtime.

I originally anticipated the spend to be $1485 to $1980 max, based on my quote - I ended up paying just under $3K for this move for a move that took11-hours/ 2-days for a 3- 3-bedroom house (fully packed) only 11 miles away. I reached out to Leslie the office manager and explained that materials were used that I did not authorize and I had purchased my own materials that were not used. The best they could do with the extra $400 they charged me was to refund my credit card $256.10. We are 17-days past the move and after 4 voice mails, 2 conversations with the "head" guy.... I am still waiting for Leslie to return my calls. No refund, just hidden fees, and paying for time spent to wrap items that didn't need wrapped.

Could I say that the wrapping prevented damage? Nope. They demolished a lamp, scuffed walls in my new house, scuffed my china hutch, dented my brand new Samsung washer & the dresser that was "wrapped" is missing the handles on 2 of the drawers. There are hidden fees with this moving company and zero accountability by the office team. Reconsider using them.

On June 30th, the day before the move, I received a confirmation call where the representative incorrectly kept saying I was moving from a 3-bedroom house to a 3-bedroom apartment. I corrected him multiple times that it was just a one-bedroom. He then suddenly changed the quoted price, saying it could be $800 or more — a clear bait-and-switch. They originally told me the movers would arrive between 8–10 AM. Then, on the day of, they changed it and said I was the second move of the day expected around 11 AM okay, cool. I understand things happen and time changes. By 11:30 AM, I still hadn't heard anything, so I called. I was met with attitude and told, "We’ll call when we’re on the way."

Almost three hours passed with zero communication. When I called again, I was spoken to rudely by a young, unprofessional employee who repeatedly called me “bro.” I I was frustrated and voicing valid concerns about the lack of communication and professionalism. At this point with everything that I've dealt with with the company before even meeting them I asked for the move to be canceled. Apparently, they didn’t cancel it because the drivers texted me at 3:45 PM saying they tried to call and if I still need a assistance like what?

I understand delays happen. What’s unacceptable is the failure to communicate clearly, the sudden price increase, and the disrespectful customer service. Thankfully, I ended up renting a U-Haul for $104 and completed the move in 35 minutes with the help of my dad. After this experience, it’s clear why the reviews are so bad. I wouldn’t be surprised if many of the positive ones are fake, especially since Yelp tells a very different story from Google. Bottom line: Stay far away from this company. I’ll be sharing the full phone call as proof. Worst experience ever.

On moving day, things got even worse. The movers arrived late, were unprofessional and rude, and moved at an unreasonably slow pace. To top it off, they stopped for lunch and ate in a McDonald's parking lot—all while the clock was still running on my dime. Despite having everything packed and ready, it took them six hours to move a 1,000-square-foot apartment just three miles down the road. Small boxes were unnecessarily placed inside large boxes, and I was then charged $300 for those boxes.

I made repeated attempts to speak with a manager over the course of a month—calls, voicemails, and follow-ups—but no one ever returned my messages. In total, I was charged $1,800 for a short, local move that should have taken a fraction of the time and cost. Avoid this company at all costs. There are far better, more reliable movers out there. This was an incredibly disappointing and expensive mistake.