PublicRecords.us Reviews

I was confused about a few things pertaining to the website and Anthony guided me through it. I really appreciate his helpfulness. I wish I could have spoken to him rather than text but it worked out fine. I wish I could have corrected the wrong info about my property with him but I know where to go now.

The customer service agent was very helpful in resolving the issue. There was an invalid charge related to my property records. I didn’t authorize this charge and had to initiate an inquiry with the customer service agent. He looked into it and quickly resolved the issue. I also requested to close my account which he did subsequently.

I appreciate that I was asked if my request for property records gave me what I was looking for. Normally, when I request an item, I do not receive feedback asking if I received what I wanted. I replied that I did not receive the Assessor's Map that I was hoping to receive. In one day, I received the Assessor's Map. Thanks for the great service.

The cancellation was very quick and I even got a partial refund. They were unable to locate my account at first and reached out promptly to ask for more details. Once I gave them, they very quickly cancelled my subscription. I am now writing now to complete the word count. There’s nothing more I really need to say.

The response on this chat was amazing. I really appreciated the way this was handled! I contacted support due to an error in setting up this account and the person assisting me took care of the situation with no questions asked. I was very happy with the help I receive and the quick refund of my payments. Thank you so much!!

I am pleasantly surprised about the customer service being wonderful. Margaret was great with her customer service. She was very concise and quick to my needs. She understood my situation and resolved it much more quickly than I thought the problem would take. I appreciated it greatly and it made my day.

Thank you, Anna for canceling my subscription. :) You have done a spectacular day job assisting me with saving money and I am so grateful. Thank you so much. I am very happy now and very satisfied with the care and assistance you have brought to me. Thank you very much. <3 Sincerely Jenny

The process was fairly simple -- I entered my address, and after entering my credit card information, everything appeared as promised. It was only a dollar, but I do think that alerting folks earlier in the process as to the possible fees (there were numerous options for types of reports) would be courteous.

This site has great customer service and they had all the info I needed in one easy to use site. I was able to look up the property I needed and not be charged more than what I used. I would recommend them to any- and everyone! Thank you so much!!

This person forwarded my questions and stated that I would have a reply by 24 hours. And also another question regarding a person that was listed as a residence but we do not know of this person, nor have they lived at my mom's property. Noted that records are not always accurate.