Great Clips Reviews

I went to to Great Clips as I have once before, the hair cut was great and liked it.. I had spent 2 years growing out my hair from my own mess up and you mean slowly growing. One week ago, I went to Great Clips for a nice touch up hair cut. I walked out and came home and literally cried! My wavy curly hair that used to be between my shoulders and mid back, a little thin and curly mostly was gone!!!!! The back is so so short that it's barely passed my neck line and the sides were uneven and just below the jaw, not to mention the bangs were super short and hacked too. Two days went by, you could not handle it. I called the manager and went in so she could clean it up and to show her what this lady stylist did.. The Manager at Great Clips apologized. My response was, you can't bring hair back.

They didn't give me what I asked for, instead they did the complete opposite. I just asked for a trim and then once you know it they completely cut off the back of my hair. I even told them five times I didn't want the back cut. THEY DID THE OPPOSITE OF WHAT YOU WANTED. It took me a half a year to grow it.

Went to Great Clips at Ridgemoor Commons in Palm Harbor, Florida on a Sunday. Jamie, who only works on Sunday, cut my hair. I have coarse, thick hair that needed to be thinned out. I told her to leave my bangs and sides long, but cut the back short, as I was trying to grow out my sides. What I got was short bangs, short sides, and a long back that was not even. She also put conditioner on my hair, and sold me a bottle of it. The product was so greasy, that it took me several days, and numerous washings to get it out of my hair, so I did not use the bottle I purchased. I am glad my hair grows fast, but will never go back there again, since you are at the stylist mercy!

I have gone to Great Clips several times in order to give them a fair evaluation of services and qualities. Time and time again, they have failed to meet the expectations that come with their prices. While one would not expect top-notch work from a cheap store, just as one would not expect fast food restaurants to prepare high-class meals, Great Clips somehow manages to utterly fail even the most basic of requirements for a business. The employees will always ask you what length and style you'd like your hair. Even if you explain the most simple of cuts with excruciating detail to them, they will, not have, WILL, without fail, then proceed to COMPLETELY IGNORE anything either of you said, and give you a random, half-** haircut. They hire horrible, worthless barbers that know nothing about cosmetology, so brain-dead, in fact, that twice I have sustained injury from these pathetic people. This place is a money trap. The ironically named Great Clips can and will hire any bum off the streets, pay them as little as possible, and run scissors through your hair so that they can bathe in your hard-earned money. If you value anything about your appearance and safety, steer clear of this hellhole.

This was my 3rd time at this salon. The 1st time I had a good experience with a guy. The 2nd time the same guy was only so-so. This 3rd visit was my first experience with Kristie. Because of her I will never return to any Great Clips again. I thought she would be more in tune to my needs and style since we're both **, but in the 18 years that I've been wearing my hair natural this was the WORST cut I've ever had! Some parts long, other parts short--very uneven and lopsided. With my hair patted down and loose hair clippings all over my head it was difficult to tell how bad it was. But when I got home and combed it out I just froze in the mirror for about 5 minutes, not knowing what to do.

I went into Great Clips located at 3333 West 115th Street, Merrionette Park, IL 60803 with hair down my back, told the terrible stylist I wanted my ends clipped. She stated that I had long, healthy, beautiful hair. She cut my hair to my chin. The haircut was choppy and unprofessional. I don't understand how she miscomprehended what I ask for when I clearly said, "Do my ends look bad?" and she said no. I suggest no one go this Great Clips. I told the manager I was not happy and demanded a refund.

I guess I should have known better than go to a place where a haircut is 12 dollars. I asked for a shampoo, and that was probably the best part of the experience. I asked for a simple haircut and provided a picture. I keep finding 4 inch strands of hair where my hair is SUPPOSED to be less than half an inch. The lady didn't blow dry my hair or anything. If I get a shampoo, shouldn't I get a blow dry as well? I guess I'm going to have to go somewhere else to get them to fix it, because it is completely messed up. Thanks, Great Clips.

Me and my grandmother went to Great Clips Saturday. Now my haircut was fine but my grandmother did not get what she wanted. We went back on Monday and we complained to them. They were rude because we were mad at them. This is what one of them said: "That was rude of you to come in here and get mad at us like that!" The way customer service was is unbelievable! I will never go back there and I'm gonna make sure that I tell all 600 of my friends about the way they treat their customers.

I get a person I like to cut my hair, and it seems if she gets too many request she is either moved to another salon. I like the same person to work on my hair, every time I go in. I have difficult hair to work with and I like beauticians to get to know my hair and the style I like. I quit going to great clips because of not getting the same beautician, I’m afraid to ask for the same one anymore for fear she will be sent to another salon, that is too far from me. The one I go to now is only about 1/4 of a mile away. I don’t drive, I have to depend on a ride. Please "quit" transferring the beauticians to other stores who can’t help if they give good cuts and get a lot of request.

I went in and asked for a buzz cut. A 2 length everywhere is all I asked for. The lady somehow managed to mess that up and now there isn't a spot on my head that is even with another. She also managed to shave off some of my beard which of course I did not ask for. A horrible haircut like this can have a big impact on a student in high school, a place where your image is very important.

I went to the Lakeville MN Great Clips on Highway 50 to just get a very short trim but instead the lady cut off 2 inches of my hair, left it uneven, and didn't style it AT ALL. She didn't even part my hair. Not to mention she smelled heavily of smoke, left me smelling of smoke, and cut me with the razor. Never again will I go there.

Went to great clips on Arlington in Akron, OH on Oct. 5. Worst haircut I've ever had. Called 800 to complain. Store mgr called next day. Didn't know what to do. Never called back. Called 800 again today to complain a second time.

Hair cut was fine. Gave girl 5 dollar cash tip and paid with plastic. Put 0 with a slash in tip area, 13.00 in total area signed my name and left. A few minutes later my bank's text sent to me that total was 15.60. Went back and ask what was up. They tried taxes first and then said it was a hold that the 2.60 would be added back on my card. While listening to them BS me I pulled up last six months on my back account and saw that every time I went there they added a tip to themselves even if it wasn't put on ticket. Went home pulled up my Discovery card statements and there was the 20 percent tip added after the fact. So that's two different cards they did it too. Called my sister (brother in law uses same place) and the extra 20 percent was added on theirs too. I feel a 38% cash tip is more than enough, but these people want a 58% tip. Wonder how many people have been ripped off.

I have traveled the world extensively and have had haircuts in first, second and third world countries. And I have been quick to commend when I have received a good haircut. But now I have the distinct opportunity to state that I have received what I consider the worst haircut ever from Great Clips at Ferndale WA! The haircut was administered on Sep 15 2014 by employee **. Apart from her lack of professionalism and interest in cutting my hair, I felt I was treated like a commodity than a customer. She whisked through the process with the utmost disinterest and concluded abruptly without even asking me if I liked what I saw in the mirror. And to top it all, when I gave her a generous tip (I always do), she just grabbed the money off the table without even the courtesy of a nominal Thank You. The bottom line.. Great Clips sucks.... big time! Stay away from them if you care about your hair (and your dignity).

I'm a gentleman that likes a good quality type of haircut. After all they're not cheap. I have went to Great Clips five times. The first haircut was a very excellent cut, but after that it was a mess with the ladies that cut my hair. The last lady had an issue with her ex-husband that I literally felt the blade from those clippers and the haircut was not at all what I wanted. Don't go there if you're a gentleman that likes quality haircuts. You may pay little more at a barber shop but well worth it and take your son too. Show them how to get a quality gentleman's cut.

I was on my way out of town and went in for a simple bob, brought pictures and my hair was already cut in a bob but I wanted it shorter and the ends cleaned up. I didn't mind she didn't wash my hair whatever but she dampened it and went on to chopping off the back of my hair but only the BACK! She didn't shape it up or lift any one part of my hair to see if it was even! She didn't shape my bangs! By far the WORST HAIRCUT OF MY LIFE! It is short in places it should be long and long where it should be short?! It is terribly uneven and looks AWFUL and I am very upset. I thought I may be overreacting in store by my shock of how awful of a job she was doing. She slightly blow dried it and it was damp when I left. What? For $14 you can't get your hair blown dry with a round brush and get it actually dried?! So I left with damp uneven crappy ** looking hair! Big mistake!

I was given a buzz cut and did not request it. I told the lady I want three on the sides, not all over my head. She told me it was my fault and the manager did nothing to correct the problem. I got a hair cut I did not request. The service was poor. The lady smelled like smoke and the manager did not care. Let the buyer beware. This place is awful and quality is awful.

I went for a wash, condition, Cut, Blow Dry and Flat iron 2 weeks ago, $60. OK, My hair is past my bra strap. Debbie did a wonderful job. I returned yesterday to have my hair BLOW DRIED ONLY!!! I had surgery on my wrist and am unable to hold a blow dryer and brush in both hands. Regardless, it was a BLOW DRY ONLY. I went in fresh out of the shower, hair just washed, still wet. It took her 22 minutes. Tells me that will be $45.00. I am in shock. I say "WHAT???" Her response is "that is considered a style". By mid afternoon my hair is a mess. It was not completely dried or it would still look good. Are you kidding me? My hair is straight, just to my bra strap and it is $45.00??? I WILL NEVER RETURN. I have had my hair done at high end shops and paid a maximum of $20.00. Great Clips lures you in with inexpensive cuts and rapes you for basic services.

Sheridian Safeway - The worst experience ever. I had gone several times for a blow out and Elane had always charged me twenty. I went in Saturday and asked her to take a quarter of an inch off. My hair was destroyed with holes everywhere. As explained that it was not what I wanted, she told me to "fix it" - just because I use to be stylist doesn't mean I want to come in and pay to do my own hair. The salon reimbursed me for my cut but not the style that I was quoted stating that it was not their fault that their stylist told me that was the price. They charged me fifty five and gave me twenty. I don't know what to do at this point.

Only went there because of the 7.99 coupon. Choices of stylist on day were Jennifer and Aldolpho that hardly cut your hair to force you to come back more often or take a chance on the third stylist named Raminta. I showed her multiple pictures and Raminta assured me she could duplicate it. I mentioned I going on interviews and was nervous about the cut. She ended cutting too much and shaving a 'hole' in the back of my hair claiming I didn't have enough hair to begin with. My hair upon arrival was at least 5 inches and she shaved it down to less than one inch. Plus the sides were uneven. I can't even go to another salon to get my hair fixed because of all the layers which I did not ask for. I called corporate office and requested a call from the owner and money back. To date, I have not heard about either requests.

I went for a haircut and employee "Jackie" first of all sprayed water in my eye which was no big deal. When she finished the haircut she then asked me if it was short enough. I told her I didn't know that I needed a mirror to see the back. She then said "You can't tell by feeling?" I have been to Great Clips many times over the years and have never had anyone treat me like this employee did today.

The so-called stylist cut my hair with thinning shears for the most part instead of scissors, he left uneven holes in the back, there is no evenly cut hair on my head at all. He asked if I wanted the front cut as if that wasn't part of the cut, he tried to sell me a product to give me the lift on top that I asked for instead of giving the proper cut! Cut it so short and uneven it can't be fixed! While I am older I am still very aware of my hair and I was upset enough to be in tears! I do not want to EVER step foot in one of their shops again! I also want to warn others.

Do not go to this Great Clips. They overcharge everything. I went for a shampoo, blow dry and flat iron and they had the audacity to charge me $50.00 flat rate for flat irons, and then she came back and said for any irons. Then they lied and said this was going on for 2 years. I just went there 3 months prior and was charged $30. Plus they were rude. So I called 3 other places and their prices were $20-35 for the same treatment. Not to mention they had a wait time of 21 minutes and no one was in the shop and hadn't been in the shop. I was amazed at the lies and the overcharge. Don't go here unless you want to be overcharged.

5.29.14, I went to Great Clips in Columbia Park Center to get my haircut... normal 15-year-old girl right... and I asked (exact quote), "I would like choppy layers and a sweep to the left..." like I have always done and she messed it up -.- She cut my hair really short BUT I didn't ask for that... and she didn't do the sweep to the left. She did it to the right. I guess she needs to learn her left and right... and she was not listening at all. I even showed her a picture. You know, so she would have guidelines of what I wanted and SHE STILL MESSED UP. I can't believe it. I am so pissed I don't even want to go there again.

I've been going to the great clips on liberty grove in Rowlett, TX. Their online check-in process is horrible. I've been here so many times and even if you are checked in online and you are the next on the list, they just ignore you and go to the people that's in the store. What's the point of online check in then. One time I got mad because they choose someone else before me and I was next and when I asked them, they said that person was there for a longer time than I was. Seriously you don't think I'll be mad. No one of the staff knows how to do the checklist, as I've noticed this literally on every time I went there.

Today I got my haircut done. The girl don't even know anything. I asked her style in front. She ruined my hair cut. I really hate it. I will never ever go for haircut in Great Clips. I hate it, bad quality hair cut. One girl really messed up bad with my hair. I am feeling so bad. No to Great Clips.

I got my haircut today June 18, 2014 by the stylist named Veronica and she completely ruined my hair. I told her that I wanted to grow my hair out for when my Boyfriend got back from Afghanistan and to do no layers. Not only did she do choppy layers, she cut half my hair so short it can't be put up and the rest is like a mullet. I would never recommend going here!

**, employee at 7 Chesmar plaza, Newark, DE is one racist woman. She denied me a haircut when I walked in a few minutes before the store closing at 9 PM. I asked her if she will accept my coupon the following day and she responded "we don't accept expired coupons". Well, Mrs. Racist **, it wouldn't be expired if hadn't shut down system even before the closing time. You had other customers of your race sitting in the store getting a haircut but you won't cut my hair even where there were three employees in the store and only one was cutting another customer's hair. You should go find a job somewhere you don't have to deal with customers.

Went to your store located on Wayne Memorial Dr. I schedule, took a picture of how I wanted my haircut. I saw how she cut it and told her I would be back if it was not right. I got home and washed it and saw I had walked in with the same haircut I had when I walked in. Due to my schedule at work I went back a week later and she still did not do it right and still had to pay for that cut. I have called corporate three times and still cannot get any response. Due to the bad haircut I had to cut my hair short and pay once again for another haircut.

I have been a loyal customers for years and have been using the online check-in app as long as it's been available. On 5/17, I checked in online and waited until it was my turn. I was skipped and asked to wait when a person known by the staff came in without an appointment. I will be taking my family's business elsewhere and will no longer use your company. Rude and ridiculous.

I went in to the Mill Pond Great Clips off Kildaire Farm Rd for a TRIM. I specifically asked for 1" off at most 1 1/2" trimmed off. I had the red headed lady whom not only was rude as hell but scissor happy. I repetitively told her I want it trimmed and like my hair long. She cut 5" off my hair. I am extremely pissed off. Hairdressers need to be penalized if they don't do as asked. Who the hell are they to cut as they want? It's my freaking hair. Do not go here and if you do, definitely avoid red headed hair dresser because she will do as she pleases.

I had collar length hair when I went in. Daniel asked how I would like my hair cut and I said I wanted it trimmed. She asked how much to trim off and I said about an inch off, I want it about half way down my ears and to layer it. She repeated exactly what I had said. I said that sounds good and she started wetting me down and combing. About that same time a kid around 5 yrs old was crawling into the seat next to me while his father was saying "buzz it a #2 all around and #4 on top.| Daniel started telling me that everyone in the place just up and quit so they brought her in from another store. She was working in two Great Clips thirty miles apart and never gets a day off. Before I knew what happened Daniel had the entire back of my head up beyond the crown of my head, shaved to a #2!

I think it's pitiful that I went to Great Clips to get a hair cut during the promotional 5.95 hair cut special, and my hair was chopped! I honestly get the feeling that the person cutting my hair cut too much off, just for spite of it being so busy there at the time. She only seemed rush into my haircut. She didn't listen to how much I said I wanted cut and, after she started cutting I wanted to scream STOP! But I didn't want to make a scene there. I have learned my lesson about going there, NEVER AGAIN!!

I went to Great Clips at 10675 E Northwest Highway in Dallas. I said I wanted long layers to add body and some whisky bangs shaped around my face, longer on the sides, etc. I wish I could send a picture how bad, chopped crooked, no real layers... uneven not even long enough to cover up by adding a curl... won't go around curling iron. I already have thin hair so now I look bald up front. Tried to put a head band in... so short the hair is sticking straight up, seriously. So short won't go back short distance of headband, looks like I'm balding on one side. I left feeling ugly and angry. I've been to different Great Clips before and at least got a decent clean up. Unfortunately this won't grow out in time for me to be a presenter at a national conference. This is horrific, horrific!

I took my daughter (a 5-yr-old who has been to salons frequently, and knows to sit still) to have a little length taken off and to get long layers with side swept bangs (I even took a photo in for the stylist to refer to). Instead of giving my daughter what we requested, the "stylist" took matters into her own hands and gave my child a "bob" (and not even a good one). My child's hair was down to her waist when we first got there, she was only supposed to cut about 5 inches of length. Now her hair is short enough to see the back of her neck. She doesn't have any layers, the bangs are straight across and there are several gouges throughout the entire cut. I do not know where this woman got her license to cut hair from, but I firmly believe we would have gotten a better cut from a dog groomer. Just to get an idea of what my daughter's hair looks like, find the movie "Bucky Larson", her hair looks EXACTLY like the main character's.

I left the house to drive to my regular hair stylist of seven years at the local Great Clips. It takes 17 minutes to fight traffic to the location. While I was in transit a man, not even on location, used the ONLINE CHECK-IN to steal an, "electronic-cut-in-line". He came in ten minutes after me... and was served first. Great Clips built itself as the "drive-by and stop" haircut place that wouldn't take appointments. It was always, "first come-first serve".

Was expecting a haircut for seven bucks. I was charged double. Haircut took ten minutes and hair was stuck all down clothing in the back. Did not clean up my neck or anything. Got home and trimmed straggling hairs everywhere. I wouldn't go back if they were free.

I had a wonderful experience at the Great Clips in Pekin, IL on Jan 25. I've always had long or medium, thick hair that has always been difficult to deal with. It would either look oily or I'd just throw it up into a crappy pony tail, so I decided that with a new job and starting college, that it was time for a new look. I've always wanted a pixie style hair cut, but was always afraid to get all my hair chopped off because I feared the stylist would do a bad job, but this was NOT the case. I went to the woman who seated me, who was named **, and explained to her what I wanted and showed her pictures of the style and she studied the picture calmly and listened to everything I had to say as well as adding her own concerns. We had a wonderful rapport and I felt like she understood what I wanted as well as adding a style all my own to my look and she did. I love my new hair cut and it fits me perfectly. Go to ** if you want a great cut at Great Clips!

DO NOT go to Great Clips in Chehalis Washington if you like having hair!! I went there Sunday with a full head of hair, wanting half the length cut off! The SUPPOSE TO BE manager grabbed electric shears, and before I could stop her, proceeded to shave my head BALD, less than 1/4 in long! I made her stop right there, and had to go somewhere else, and have what was left fixed, and cut right! She refused to tell me her name, or the main managers name! In fact, when she knew she was in trouble, she left and went into the back room and hide!! I usually go to one certain girl there, but they just moved! Freaking unbelievable!! Since then, I've heard all kinds of horrible cut stories about them from other people!! Needless to say, I'm sporting a crew cut for a while,, and I'm not done raising hell on them yet!! Horrible place to go!!! I'm talking with corporate daily, and letting everyone know how they treat their customers! She has no business whatsoever being a manager, or cutting hair! And this is the second time I've had a horrible experience there within a year!!

Debra was rude and self involved. I was unhappy from the start. She had me put my bag and jacket on the hair covered floor. She repeatedly snagged my upper ear piercing, despite the fact that I pointed it out to her. She would not stop complaining about her personal life. I can get past all of this for a good haircut. The cut is truly awful. She cut it much shorter than I instructed. She then blow dried (without a diffuser) my curly hair into a frizzy mess. Then brushed it out into a complete disaster. Maybe she can cut straight hair okay, but my cat could've done a better job with my curls. I just wanted my ends trimmed. Simple. I left the shop in tears.

Worst cut I ever had. STAY CLEAR.

I went to Great Clips to have my hair cut in layers and blow dried. So the Lady asked how much I wanted cut and so forth. I asked her if she could blow dry it and she said yes but it would be an extra $24. So she cuts it which I liked and then came the blow drying process. Their sign says "STYLE" so naturally you would think you're going to walk out of there with a nice hair style. "NOT", All she did was dry my dried hair and now I had to come home and do my own hair, defeated the purpose of going there and paying $36 for this disaster. The hair stylist was very nice and friendly but she informed that if I wanted them to use heating tools it would be extra!!! Well, damn I could have styled my own hair. Uggggh so annoyed!!!! Never going back there again, EVER!!!

Terrible experience in East Lake Great Clips in Clermont, Fl. - I asked them to honor a coupon from a competitor, and they wouldn't accept it because it was computer generated. Stylist asked the Manager; the Manager shakes her head "NO" and would not acknowledge me as she approached the checkout. I have been going there for years and will never return to any Great Clips Salon. They saved $2.05 by not honoring the coupon, and lost me as a customer. I will also let almost 700 people that works for me know how I was treated.

I decided to try Great Clips in Flushing, MI and boy do I wish I hadn't. They hacked my hair up so badly that even my husband was embarrassed to be seen with me. They also wanted to charge me an extra $15.00 just to use a brush on my hair. So their prices are not that cheap.

I went into Great Clips with great expectations of the management and interviewing process, (paying no attention to all the bad reviews I've seen whilst doing research) when I came in for an interview. It was a very pleasant interview. The manager told me I did quite an amazing job, and that she couldn't have found anyone better for the job. The manager then asked me to attend the second round interview so I delightfully agreed. When I left I thought well wow, they seem pretty pleased. This could possibly be a great place to work.

Does business as a joke. They want robots, they want to stall. Sounds same and do the same. No personal connection with the customer because they don't want you to have that connection because every time you go in there is a client they want you to try the next person. Very cold and unprofessional. Unfortunately this franchise is all the same. It's not a very pleasant experience especially for a woman and the other things they hire anybody that has a license. I can't even cut hair. I seen with my own eyes. If you have a few extra buck it's better to go to a private shop and get the whole good experience.

I went to Tina at the Paola, KS Great Clips for a simple trim of a simple bob-type haircut. I asked for the same style as my stylist - shorter and layered in back, longer and slightly angled on the sides and a light bang. Just like what I had, only tidied up. It's a basic cut that is one of the first taught to students in cosmetology school. She did the opposite. The "style" was more like an 80's mullet than anything I've seen for a long time. And my hair was almost dripping wet and plastered to my head when I left. When she told me I was done without offering me a chance to see the back, I told her I didn't like it and wanted it cut correctly. She refused. She said she cut it how I told her to and she wasn't going to do anything else to it. She was rude and more involved in participating in the gossip than in working. When I first moved to this area, I had heard to stay away from them but didn't think a simple trim could be messed up so completely. I am going back to my regular stylist even though she's pricey. The quality is worth it to me.

I have a wedding to attend this weekend so I thought I should go get a trim. I have been to Great Clips before so I thought "hey, why not?" As I walk in, I see 3 ladies. 1 who looks like she is ready to retire, 2nd one as if she was barely old enough to hold scissors, and the 3rd one looked as if she was upset to be alive. My gut feeling told me to run, but before I knew it, I was signed up and ready to go. As I instructed the senior citizen very slowly that I ONLY wanted a trim, she said "not a problem".

I would advise customers not to pay a dime extra for a hair style in Great Clips Chalfont/New Britain, PA. Just as we'll burn your money and stick your head underneath a lawn mower. What was more shocking than a cut and style that looked like a kindergarten performed was the attitude of the staff and worst yet… the owner. She evidently informed me she did not need any business. The advertised satisfaction guarantee is just for show. Save your money and hair... stay away from Great Clips and their unprofessional owners. The Chalfont store needs some servicing on customer relations!

Please do go to Great Clips. My first experience with Great Clips will be my last experience with Great Clips. The people working there are rude and don't care for your hair. I'm stuck with this disgusting haircut and I can't do anything about it!

I went with my son for a haircut. The oriental person at the front had the worst behavior. He started yelling in front of all the customers and using bad language in front of women and children. I hope the owner of this fire his Ass soon.

It takes a lot to make me cry. However, my long hair is something you do not mess with. I left Great Clips in tears almost every time. After a few bad hair cuts, I stopped going. However, when I'm feeling like I have spent too much money lately, I somehow convince myself the 12-dollar trim from Great Clips is an okay choice. Like who ** up a trim?! Trust me, it is totally possible. Do not go there unless you have a person you trust. I would rather spend 40 dollars and then tip on a trim than let these idiots cut my hair.

I went to great clips to get a trim about 1/2 inch of hair. I first asked the person who took me (April) if she could actually cut my hair since I am natural. She said yes and trimmed my hair. As she started to trim my hair, she started to take off 1 inch and then 2 inches, etc. I went home very upset and wanted to wait to go back and talk to a manager since I was devastated. I went back into the salon today (Sunday) and told the stylist that I was very upset with my haircut and wanted my money back. She started to get defensive and said that she told me my hair would be uneven. She never told me this and also insisted that she will make it even after she did the cut.

I had been going to a particular stylist at my local Great Clips Salon for about 7 months now. During every visit to trim my hair, we discussed my color-treated and very straight hair (which is obvious) and my wish for a perm. After months of talking about it with her, and her constantly assuring me that it would be fine, I scheduled an appointment for a perm on November 30, 2012.

Great Clips employee had bad attitude. I asked for a certain length and employee picked up an attitude. I had the same experience on a prior cut with her co-worker. I will not go back.

I had the best service. The girls that work at the Meridian Great Clips are professional all the times my whole family and I have been in there. I tell everyone to go there because they are the only hair salon I trust with my hair and the staff never changes. The managers are great. They always try to make me feel welcome. So thank you, Meridian Great Clips.

I have been getting my haircut at Great Clips in Griffin, GA for 12 years. I have never paid more than $18.00 for a wash, cut and blow dry. I usually pay $15.00, but sometimes, depending on the stylist, I would get charged $3.00 extra for drying it. This time, I had a coupon from the Christmas lights at Atlanta Motor Speedway, $9.00 off. So, the owner, who was smoking in the shop, too, told the stylist to charge me an extra $16.00 in addition to the $15.00 and the $3.00 making the total of my haircut $34.00! And I have short hair, too. I have contacted corporate 4 times who says they have contacted the owner. The owner told them she would contact me each time to rectify this, but she never has. Most recently, Christen, at the corporate, said she would call me right back or the owner would and this would be taken care of. Christen's number is **. I have heard from neither, and once again, it has been almost 2 weeks. I want the $16.00 returned to me. I was ripped off! And I do not appreciate being used and abused.

I had a gift card that had about 9 to 10 hair cuts left on it. I lost my wallet and called great clips and was told that I could cancel the card if I had the card number. I was given the e-mail address of crs@greatclips.net. Well I got a lot of websites and not a one that seemed to address the problem. I paid a lot of money for the card and nothing could to be done. Who can help ?

I was at the Great Clips Hair Salon inside Meijer in White Lake, Michigan on M-59 near Bogie Lake Road on 10/14 around noon. I got the worst haircut that I have ever had. The left side was almost the same length that it was when I went in. The right and left sides are two different lengths by more than an inch. The very young woman that cut my hair sprayed water on the top layer of hair, flattening it. The under layer was still dry and springy. She grabbed all of the hair, wet and flat and dry and springy, and cut the entire side and then the back as large chunks.

I have been going to this place for years to get my hair trimmed. I had really long thick hair. I had a bad experience on Sept 2009 where my hair was cut short, uneven, thinned out. I went back to talk to the manager, Jessica. She said the employee wouldn't do that since they know I only like a half inch off every time. This didn't do much good. Jessica trimmed it up the best she could. Now in April, I went back, talked to Jessica to see if she could trim my hair since I didn't want anything to happen like last time.

The woman cut my curly hair without wetting it down. She ignored me when I questioned this. It was obviously uneven when she was done so she gave me $3 off. When told that was unacceptable, she went on to the next person. I emailed corporate on the website and was told they can't control their franchises. I was forced to pay for a horrible haircut and had to go get another somewhere else.