Great Clips Reviews

I will never, ever go to any Great Clips again (Issaquah, WA). The woman who cut my hair should be in another profession. She apparently didn't understand anything I said. Even though I told her exactly what I wanted done with my hair, all she did was give me grief.

Great Clips on May Avenue - Address: 6315 May Ave, Oklahoma City, Oklahoma 73112. Decided to get my hair cut yesterday and found a cute picture of shoulder cut hair. Literally just to the shoulders, nothing special. Well, I go up there, everyone is nice. I wait and wait, then it’s my turn. I sit in the chair and show her the picture of what I was wanting. She says okay and starts cutting. Weird thing happened though, she had me put my head down as far as I could and she started cutting the back. It came out horribly. She redid my bangs and cut them way shorter than I wanted and basically butchered my hair. It was a straight across cut, no long layers or thinning at all. My hair was wet down so I didn’t notice until I got home how bad it was. The back is waaaay shorter than the front and it would look cute if the front wasn’t super uneven. There are chop marks all over.

8 Minute Timed Haircuts. I took my wife to Great Clips. The girl was cutting her hair in the manner she requested when the person in charge came over and told her she was taking too much time. The girl quit right there! My wife had to go somewhere else to finish the cut.

Just my location is not like it used to be, never a perfect haircut; but for the price, one cannot complain. The last two haircuts were horrible, I will not go back. No chance of fixing, the stylist just cannot cut hair like mine in my opinion.

It is not worth it, even at the cheap cost. The entire time, the lady who was cutting my hair was not paying attention and was cutting my hair at random. She somehow turned my pixie cut into a choppy bowl cut. I had sections of hair that were long next to sections of hair the were haphazardly cut very short. It ruined my important pictures that I had to take, and I had to go to another salon to get it fixed as much as possible.

At around 5:45 pm Wednesday, April 24, 2019, my two daughters and I, as well as other customers, were made to wait while hairdresser, "Ashley", took her sweet time flirting with customer, "Jose". Moreover, Ashley somehow "magically" bumped her customer of choice "Jose" and his buddy to the top of the check-in list, when it was my daughter's and other customer's turn to be waited on. Sadly, we sat there watching as Ashley used customer's and the store's time to make social points with the young man she was interested in, as we continued to wait.

I took my Mom to the Great Clips in Bridgeton for a haircut. Her hair has a lot of heat damage and she wanted it cut all the way down (she was ok with having 2 to 3 inches of hair left). When she got in the chair she explained to the stylist that she wanted it cut down, but the stylist did what she wanted to do and only clipped her ends. I walked over to ask her why she wasn't giving my Mom a full haircut and she said if she cut off the damage she would have to cut too much off. What, that's exactly what we wanted! She refused to cut it, it was like she just wanted to rush to the next patron. I was furious when we left there to say the least! Never going back to that location. She didn't offer to try to make it right when she saw that it wasn't what she wanted. Hate when people handle their business like that. You never let a customer leave your business dissatisfied!

Monica is my favorite stylist, she is always upbeat and does exactly what I ask of her. She does an amazing job! With the online check in my wait time is minimal. My family loves Great Clips. The price is always right.

I took my two boys age 12 and 2 to the Great Clips on Douglas downtown and hated the experience I had for for two year old. At first my son didn't want to put the cape on and as I'm trying to get him to comply Ryan, the stylist, starts counting down from 5 to my son... Not sure what his plan was when he got to one but that was my first red flag. After I got my son to wear the cape he sat in the chair on his own but would turn his head being distracted by others. My son kept saying he was hurt and I kept telling him that getting hair but doesn't hurt. Then a few minutes later my son turned his head and said "aow" and Ryan told him that he will pull his hair to get it cut so don't move his head. After that I held my son's head straight so that we could get through the haircut without causing a scene but we will never be back.

My wife bought a shampoo from the Great Clips (Johns Creek, Suwanee, Georgia) on March 14 2019. She is a cancer patient undergoing chemotherapy that resulted her losing her hair. She used the shampoo once a week later and had severe allergic reaction (itching and boils etc). We took the shampoo back to store today (April 4, 2019) with the receipt (Ticket # **) and explained to one of the associates and the manager what happened. They understood my wife position but said that had to check with the owner of this franchise. So the manager called him and he told them that they are not allowed to accept the shampoo since it is passed 15 days return policy. This return policy was not shown on the receipt or anywhere in the store.

Last time, the barber was supposed to square my neckline. I guess she didn’t know what a square was because she ended up moving up a little as she attempted to square it off, leaving me with a diagonal line. Another time, another barber messed up the whole things and gave me a, “It’ll grow back quickly.” Shouldn’t have even paid. They really don’t know what they’re doing there.

I came in a month ago and wanted the same style I had, just shorter. Kaitlyn did exactly what I wanted her to do. She was quick and professional. I am pleased with the results and will go back to get it trimmed up again. She layered it all over. It was great!

I didn't want to give any star, but it won't allow me to write a review without choosing one. That's the only reason I chose one star! I went to Great Clips in Big Bay Point Road, Barrie, Ontario for a haircut. I had my layers grown all over and just wanted a trim. I explained it to the lady and she started as if she got what I wanted. After playing on my hair for a very long time she said it was done! No layers at all but just had snipped here and there. When I pointed out that she asked if I have a picture of the style I wanted to, which she didn't ask before starting and I expected a professional hairstylist to know what a simple ‘layer cut’ is!

So I was with my mom and I wanted to get a shoulder length cut. It was starting off fine until she asked me for layers and of course I said yes because I thought it was LONG layers but no it was SHORT layers. My hair from the side now looks like a diagonal line. It is so bad and looks like I’m from the 80’s. The 80’s probably don’t approve.

I went to Great Clips The other day. It was not my best experience with them. I go there all the time and have never had this happen. I told this lady that I just wanted my hair trimmed and she didn't respond. My mom was with me and was taking my braids out. The lady told me "sit down" and I told her my mother is taking my braids out. She said "I can take your braids out, sit down". I asked if I could get someone else to cut my hair and she asked me why and I told her "because you’re not very friendly" and then I left. She was very nasty and rude. She didn't respond to how I wanted her to do my hair so how did I know if she was going to do what I wanted her to do? Bye sis.

I had been this location in past and got a so so haircut but decided to try it again. The first time they cut hair shorter than I asked but it wasn't horrible. So I called up and asked if they were doing the 7.99 sale special. She said, "Yes and you just need to go online and get the coupon." I searched and found the coupon that said Great Clips, for Arizona. I arrive and wait a bit after I did the call ahead seating which wasn't too long. I get a hair specialist and present my coupon. She shows it to someone else and they say, "This isn't the right coupon. We need the other coupon for this special." I asked, "Is the other coupon online and for same price." They say it is. I tell them I search and this is what I found online.

I went in for a medium length bob. I wanted it to touch my shoulders and still be able to put it in a ponytail. She cut it in the back to about an inch and in the front to just above my chin. I seriously hate it. It’s not what I wanted at all.

I got my haircut at the Great Clips located in Williamsburg, VA (Lightfoot location) many times and have always got really good haircuts in the past. Today was bad! The end result looked like I cut my own hair in the back of a cop car with electric clippers. I can’t believe I actually paid money for this. I tipped the stylist because frankly I don’t see many tips in her near future and feel bad for her lack of vision/skill set. Also she needs to sharpen her electric clippers. It was catching and pulling my hair when she ran the clippers through my hair. 02:35 pm 03-16-2019 (*ody).

I had a bad experience in Great Clips. I was looking to cut my hair shoulder length and decided to go to Great Clips to give it a try, ignoring the fact that my dad had a negative experience earlier, hoping it would be different for me. The hairdresser was very uncommunicative, I was hoping she could help me figure out what look to go for but she didn't say anything. She dampened my hair a little and brushed it, causing it to frizz up, then she cut off chunk and asked if it was okay. It made me very nervous since all the other times I've cut my hair, the hairdresser properly washed it and cut it bit by bit.

Great Clips Located in: Sharon Greens. Address: 1595 Peachtree Pkwy Ste 202, Cumming, GA 30041. Horrible place. Lately realized how bad and how far one can go to show their aggressiveness. ** was the stylist and unfortunately she is the Manager and she was so rude and rude is not enough to describe her behavior and arrogance. We have been to this location multiple times and we had mixed experience. Sometimes staff being rude, sometimes OK and sometimes good. This is close by to my place and so we just kept going. But never checked the reviews. BIG BIG Mistake from my side which resulted in a Horrible experience today 3/6/2019 around 6;15 PM.

I went to Great Clips one time and got 13 inches cut off and it looked amazing! I loved it so much! It was just perfect. I went back about 3 Months later to get my hair trimmed and they hacked my hair to pieces. The underlayer of my hair is an inch and a half longer than the top layer. It is super uneven and it is longer in the back than the front. I am super unhappy with the way my hair looks. I went back in so they could re cut it and they had to take off another 2 inches to get it to look normal. A lot shorter than I wanted my hair.

I went in wanting a military style flat top, knowing that I might walk out with just a buzz cut as it is an incredibly difficult haircut and not too many stylists are trained in this cut. I visited the Middletown Delaware location and was Blown Away at the technique and knowledge of the staff there. My flat top was short, perfectly squared and you could set a plate on my head and it would be level. A+++ service, professionalism and every stylist there is well seasoned and highly confident in their craft. As they should be. I can’t recommend enough!!

The Great Clips at Summit Crossing in Lee's Summit has always been a good experience. But I dislike the fact that they turn away customers who arrive before closing time. Today, 2-24-19, I arrived at 4:43 pm, a full 17 minutes before the 5 pm closing time. I was told upon entering the door that they would not serve me. I had tried to check-in online before arriving at about 4:31 pm but the response was "no check-in's allowed the last half hour." What the response should say is, "DO NOT COME, YOU WILL BE TURNED AWAY."

When I went back a week later with a picture of what I wanted my hair to look like, asking Beatriz to correct/even up the cut she gave me, instead of trimming the back to taper in with the front she cut all my hair off to an inch in length all over. It wasn't not even close to the picture. I literally commented that I didn't want any of the front cut or the back cut as short as what she was cutting and she told me that this is what she thinks I should have. That it would be easy to take care of. :-(

I went in, asked for a trim and ended up almost bald in the back. In the dead of winter! Had nice shoulder length blond hair, and the person chopped it all haphazard in the back when I hadn't asked for it. Brought in a pic of a long layered look, can't afford a haircut to begin with cuz of where I live, no employment in SE Connecticut. **. Never going again. I'll go to Hair Snippery. I even made two trips cuz the first was a ** up.

From Lafayette Colorado. I showed up when the shop opened and was greeted by Maria. She took me in immediately and provided the hair grooming that I desired. She was very professional, got right to the task at hand and I was on my way in a very short time. I will return to this shop and will ask for Maria again.

I signed in online and it said a 25 minute wait and there was one person ahead of me. I got there and there were 2 ahead of me and one of the two haircutters had gone to the bank. She got back after about 15 minutes after the 25 minute period and chewed me out for not checking in when I got there. I did check in when I got there but the other cutter didn't note it. In fact she had asked me twice who I was but didn't note it. I told the woman who chewed me out and had to tell her twice because she wouldn't listen to me when I told her I did sign in.

First never get a haircut here. I live in MN - worst experience of my life. The barber takes so long to do your hair. I knew she was trying but she still didn't do what we want. We had to remind her several times. She cut my hair too short. Do not go here.

I took my son to get his hair cut at Great Clips because when they did it before he was really happy with it and she did a great job. (when they first opened) This visit didn’t go so well. The lady that called his name just stood there and I said, “Um are you cutting his hair?” She said yes and stood there another 30 seconds or so. My son showed her a pic of what he wanted and she said okay. He also told her, “Please don’t cut a lot off the top” cause they always do. Well what does she do? She cuts it all off and his hair looks nothing like the pic he showed her. He also said the whole time she didn’t say one word to him. He was very upset when we left and not happy with his cut. I don’t recommend anyone going here. They cut how they want and to be honest none of them looked like they had a clue if what was going on. This was at the Pace FL location. It made me select a star so I had to choose one.

This is the worst haircut I have ever gotten. I normally go to a salon, but I figured for a simple cut, I would be fine. The lady cut two inches off past what I had asked for and added her version of layers which is just every piece being a different length. I had nice, long, thick hair and now it looks horrible. I am looking into buying extensions. It is so bad and I am a college student. I will NEVER go to Great Clips again. Only go here if you don't mind crying for three hours about a horrible haircut two days before you go back to school.

Think twice before spending money on a hair cut here. I went to get a pretty simple hair cut, skin to a 3 fade and just cut the tips off the top. The lady who cut my hair was sloppy about where she was using the clipper on the side and went too far up and cut my cowlick way too short. Then on top cut it unevenly, cutting the front at least 1/2 inch shorter than the middle. She definitely didn’t just cut the tips off. I’ve received better haircuts for $5 from a kid in college who never attended school to cut hair. Only come here if it’s your last resort.

The stylist blew my hair dry with a brush and I was charged for 2 haircuts. I thought it was a mistake so I said that was in error. The asst. Manager told me if a brush is used you get charged for another cut. I told her I would not be back and she shrugged her shoulders. They are pirates. Ridiculous.

Where the hell do they find these people? They cut hair like they got instructions off of Google for God sakes! Never EVER got a good hair cut from here, my hair always ends up like a lawn mower runs over it then a weed wacker goes at it some! This company should not exist! It's horrible! It's like they go up to random people on the street and ask, "can you hold a pair of scissors? GOOD, you're hired!"

I went to Great Clips to simply have my ends trimmed. My hair was very dense & neck length and just needed the ends to be evened out. This was yesterday 12/1/18. My hair is now chopped beyond my ears with this bizarre "layering" and all of my lush volume has been reduced to a thin, short stringy butchered cut - I kept telling her to STOP what she was doing but she would not and within seconds my whole head of beautiful thick hair was covering the floor! I am now wearing a hairpiece in an effort to conceal the whole pathetic massacred mess but it feels heavy, artificial, strange and I am heartbroken over this and at Christmas too - somebody called "Maria" is the author of this horror - it is so bad it looks like it was done maliciously. She ought to be summarily fired!

I took my son for a haircut yesterday 12/13/2018. This is the worst place. I should have left after I seen the way the girl way dressed WTSMFH. The whole staff was rude. Not sure how they could get licensed to do this to the public. Greer SC is the most unprofessional girls. I went home and fixed what they didn't do. I don't know anything about cutting hair but it was much better than them. Note if the stylist hair looks like a grease pit and not well groomed then she can't cut anybody else hair!!!! STAY AWAY FROM GREAT CLIPS IN GREER NEXT TO WALMART.

I may get drunk and shave my head later...that's how awful the haircut I got at the Beltline Great Clips, across from Safeway, was. On the upside, in a few months I'll look like I badly need a haircut, so that'll be some improvement. No matter how bad a barber is, hair at minimum grows back, and that's the nicest thing I can think to say about these butchers.

Went in to Great Clips about two weeks ago. I sat in Reneika's chair, I am sure I spelled that wrong. As soon as I sat in the chair I immediately expressed to her that I needed for her not to be scissor happy. That was the first thing I said when I sat down. I came in with three inches of natural curly hair. So I had no hair to waste. I showed her the style I wanted which I had plenty of hair to pull off. I told her I wanted it stacked in the back. She told me stack and a fade was the same. Even though I knew that was not true I also knew she had the pic right in front of her. This lady cut all my hair off and gave me a fade. The same hair cut my son gets. She cut it all off the to the point where my hair couldn't make any curls in the back and front. She only needed to stack the back and cut a little off the top and sides. I left with one inch of hair and a fade. No curls.

I had for 20 years gone to Lucia's in the same Sarasota Clark Road Beneva shopping center. They recently closed hence my first visit to this Great Clips location. I have been to Great Clips other locations likely three times and found the price, quality, and speed sufficient. That did change when I visited the Sarasota Beneva Clark Road location Dec 8, 2018. When I walked in Dawn, the manager, entered my full name and phone number in their computer, being sure this was my first visit there, and said my wait would be 20 minutes. I asked that if I kept correct time could I go do other shopping and return, and she said yes.

I’ve been to Great Clips a couple of times and they did ok but last night in Colorado Springs off of Academy I asked for a temple fade and she gave me a high and tight and I’m like, "Wtf do you not know what a temple fade is?"

I go to Great Clips in Wentzville, Mo. and would recommend Felicia as the best hair stylist in the world. Always get the most fantastic haircuts in the fastest time possible. If I was wealthy, I would buy her a new car or house or whatever she wants.

Higley and University store - Avoid this location. They are the worst and don't give a flip about customers or common courtesy. I checked in online and it said my wait was 22 minutes, so I waited 25 and went in. The place was packed. And my name was at the top. Waited more than an hour and they kept taking people ahead of me who came in later. Another person who was there before me was just seen just before I left. That wasted two hours of my day. Never got a haircut. The whole concept of checking in online is to avoid any wait. This salon could care less about people's other commitments. I've been going there since they opened and will never return. They used to have several professional hairstylists, but that is no longer the case. Also, had another hairstylist at this location really goof up my hair. They usually have the longest wait time of any other local Great Clips. Poorly managed. Really a place to avoid. There are better places to go.

Been going to Great Clips for years. Yesterday first bad experience. Kristie sprayed the back of hair, cut it. Then sprayed bangs so much so water running down my face. She finished, did not offer to blow dry my hair before going outside on a chilly day. I guess she thinks women over 50 deserve no respect.

Extremely disappointed how my daughter was treated by Liliana today. Felt like we were inconveniencing her. Unprofessional behavior. Told my 12 year old daughter that her hair was difficult to cut. Never followed our directions and was visibly upset when we asked her to correct it. We already made an appointment with real hairdresser to fix my daughter's haircut. I will always remember the old line “you get what you pay for”. WILL NEVER GO BACK.

I went to the Sun Prairie Wisconsin where they had previously done a good job of trimming my hair. The stylist said he was an apprentice and that I would be his first cut. I thought he was kidding. After 10 minutes of shearing and reshearing the sides I concluded that he had indeed never cut hair before. I had assumed that they at least had several weeks of barber school! He then took the #5 shears and proceeded to remove nearly all the hair on the top of my head before I could stop him. He said he was sorry but he never did use a scissors & comb. Now, with more than 80% of my hair gone, I will have to wait 5-6 months before somebody competent can cut my hair.

Worst salon experience I have ever had! (Corbin, KY) Only rating a 1 because theres nothing lower! Took me a year to get my hair to grow out long. Then I got a perm put in at another salon. Went to Great Clips for a hair trim and some layers 3 months after getting my perm. They guy there did not know how to cut hair or put in layers! He brushed my newly permed hair over and over till my head was numb when I left! The haircut was so awful. Another stylist had to stop him and move me to her chair to take over!!!

I am so displeased with the service at your Fenton Mi location. First I told them my son is one. This is his first haircut and he is being baptized tomorrow. They were in a rush. Botched his hair of no return so not only did he get a bad first haircut he has to get pictures at his baptism with a messed up haircut. I said something and the girl said it is hard to cut hair on a moving object. Since when are people objects? My two year old doesn’t even look like he had his hair touched. I will NEVER go to a Great Clips ever again. Didn’t take any money off my bill and had the nerve to call my child a object. Unbelievable.

I had a great haircut at this Cottage Grove Plaza Great Clips end of August and it was time again. I went back to the W. Point Douglas Great Clips Halloween morning because of the prior great haircut. What I received was worst haircut I can recall. I was told “all over cleanup” but I was sheared. Went out to my car and saw how bad it looked, wore a hat the rest of the day. It will take weeks for this hack job to grow out. Yes, this is my fault, for going into the W. Point Douglas Great Clips and not walking out when I saw that the prior employee was not there. I have bad eyesight without glasses and I thought all the scissors work was detailed trimming. Could not believe the close cut shearing. I have had bad luck at the two Cottage Grove Great Clips, but this shearing by the hacker is too much. Will not be going back to either Cottage Grove Great Clips.

I went to the Wallingford location for a haircut. I asked Cheyenne to make it short on the sides square off the back but leave the top of my head alone. She shorted the sides with no problem but she squared off my hairline at almost my ears and before I knew it she’s cut the top which I asked not to touch. I know it will grow back but I can’t understand why they can’t listen to the requests of the customer. I will not be back.

I have had numerous hairstylists cut my hair over the past several years, usually with disappointing results. However, a few months ago, a young lady named Christina, cut my hair at the Concord Village Great Clips Salon at Nolensville Road and Concord Road in Brentwood, TN. I was amazed at how well she did, not just the first time, but on every occasion since the first one. And not only me. My wife has always complimented how well my hair has looked after Christina cut it.

I have been to Great Clips many times, not all good cuts but I could live with them. Tried new location. He had the info on the cut I've been getting for years. And instead of shaving my neck only, he shaved the whole back of my head. I'm not beautiful but I least could go out in public. Makes me feel worst about myself, I don't know what he was thinking. Worst haircut ever!

I have had my haircut at the same location several times. But some cuts are good and some are awful. The good stylist never stay around very long. Last stylist had no idea how to cut hair, not sure if she had training or license. Will never go there again or any other location, customers cannot count on getting a good haircut.

My 10/14/18 visit to the Great Clips at the Shoppes at Bethelview in Cumming, GA was one of the most horrible I’ve experienced. One, I decided to switch to this location after quality at another nearby location started dropping, in hope of finding better stylists. Taking my son to get his hair cut, we wanted to advise them what needed to be cut. From the very first interaction with April, she started with an attitude by saying abruptly that the details are in the system and that’s what she was going to do. Not knowing what that meant, we wanted to instruct her and make sure she cut enough. Once cut, we simply asked her to cut a bit more off the front and her reply was that ‘this would be the last cut’. Asking her to clarify what she meant, she wouldn’t answer the question. Up until this time, my wife was dealing with her.

I went in to get my hair cut and styled like a picture I showed her. It looks like a man's haircut. I asked for height to the top and there wasn't. She styled it mostly with her fingers. Just a little tease and no curling iron. Awful.

I went to Great Clips Plainsboro NJ & my 15 year old son clearly said 3 on sides & 4 on the top. The lady never cared, was loud & shouting on the phone... she just took 1 blade may be no 1 & does all over the head... my son was so upset & I asked her to give her name & details, she started yelling again & told me she’s the manager... snatched away the receipt & the copy & told me you are already charged. Harm is already done. You just can’t do anything. The whole incident is so very upsetting. I’m never going to that Great Clips center again.

Have used Great Clips now for several years. I have never had a bad experience. Service is always great. Haircuts are always good. This visit had a new stylist named Vickie **. I was not having an exceptionally good day. She went out of her way to do some extra touches like extending the shampoo and even giving me a neck rub that just made all the difference in the world on that particular day. Not to mention she gave me one of the best cuts I’ve had in several years. You can’t beat their prices and although they recommend products they never try to pressure you into buying. My sister gives me a Great Clips gift card for Christmas every year and never has any of the stylists complained. I really appreciate all the staff at this location and never worry about going in for my next haircut.

I went to Great Clips @ 13421 Westheimer Rd Houston, TX 77082 today (09/22/2018) with my 18 months kid and clearly told them that it's first time haircut for her. They wrote down our name on paper and asked us to come back after 20 mins. When we return after 20 mins, they said, "Oops, I didnt check-in you guys in computer and wait another 30 mins." After waiting another 30 mins they called us and after making my 18 months old baby sat in the chair and they put on sheet on her I told her again that it's her first haircut and will make it quick, then the lady went inside for few more mins and after came back she is chatting with another colleague and helping another customer with her colleague.

I went to Great Clips on 1725 Sheridan #A Edge water. Anyways this people that work here have no experience at all on cutting hair. This guy that was there basically left my hair with no blending on the sides. Very unhappy ☹️ about it. Please don’t go to this place. They suck!!! And there was another lady doing nothing on the back. Unbelievable. And on top of all they want a tip Hahahaha lol??? Give me a break!!!

Recently my son and I had a terrible experience at Great Clips in Durant, and we will never go back. Let me first talk about how they want to put your profile in their database. Okay, so many years ago I was a regular there, and so was my mom. They justified having the need to enter your full name, phone number, and PHYSICAL address in their system, because they “like to send coupons to their clients” (not true btw). And let’s be honest, they give bad haircuts there. And they stopped sending coupons to their clients years ago, even though they used the same excuse. I even talked to the owner a couple of years ago (whose name and number used to be posted on the front window) and I told her the haircuts were getting worse in quality, and the coupons were our only reason for considering coming there. She of course told me she didn’t know why we were not getting them anymore.

I had very long hair when I went in to see Karla. I requested to donate 12 inches as my hair was all the way to my butt. She took off the 12 inches and continued to take off several more inches (ie 4-5 inches) when I had told her I didn't want it cut short. I had specifically stated I wanted to keep as much length as possible. I will not go back to her even for a trim. I could end up bald if I request a trim. Thankfully it will grow back eventually. The biggest part of customer service is listening to the customer and not ignoring the request and doing what you want.

I went with my kids, I left them for 20 min. Then when I came back they were so mean and two of the staff there started yelling at me because I left the two boys 16yrs and 12yrs without paying. Before I pay for them, I explained to them that I usually leave them until they’re done then they call me and I go pick them up and pay. But they treated me so bad and I found when I left that they spoke to my kids in a bad way in front of people and told them to pay before getting haircut next time. This was the worst experience in any barbershop I went to. I don’t recommend them at all.

I took my kids there right before school and Jessica fit us in within 10 minutes, I was expecting a much longer wait due to it being right before school started. She did an awesome job on my son's hair and was so fast at it, and cut a good couple inches off my daughter's hair. It was even and she was so nice and gentle with the kids. They all did a great job getting everyone taken care quickly. I would go there again for sure!!

I just got a great haircut from Stephanie at Great Clips at Alico Commons! She really knows how to cut and style hair... and has a wonderful personality too! I will recommend Great Clips to everyone and to especially ask for Stephanie to cut your hair... She’s great!

The only thing consistent with the several Great Clips locations that I've visited in many states is that I ALWAYS have to request (at least three times) the obvious -- that I want my hair even on both sides -- and that I will leave Great Clips with my hair uneven (to say the least). And yes, this is despite supplementing my request with hairstyle pics stored on my phone. And yes, this is despite going in Great Clips cautiously and kindly, knowing that I will seem ridiculous and excessive for asking the obvious -- and then asking two more times. No matter the approach rehearsed -- and even having consulted a cosmetologist friend and being told that the description of my request makes perfect sense -- I have never left Great Clips without their standard, uneven men's cut.

A friend raved about the manager of a Great Clips Salon, so I got my hair cut by her. She snipped away furiously for a few minutes at the back of my head, and then declared herself finished after using a blow dryer and brush to style it till dry. She gave me a mirror so I could only view the back... no side mirrors. One side of my head has hair that flips out and everything is very uneven. It looks horrible. She didn't even try. All I wanted was for my bob to be cleaned up, but results are bad.

Online Check In - Why have a stated appointment time when there is no accuracy involved. I was given a time of 17 minutes from the time signed in, arrived exactly at that time. Found a mother with four children waiting for cuts, one elderly gentleman and three young adults, eight customers in all and I was well down the list. What's the point if the information is not timely and accurate, I cancelled and walked out. Seriously considering other options for subsequent haircuts. This is not the first time for such an occurrence.

I sat in the waiting area for 17 minutes and never was checked in and then another man walked in was checked in right away and was taken to do his haircut so I was skipped in line. This was totally unprofessional and will never go to Great Clips again. After going there for the last two years they have now lost my business.

I took my daughter to the Great Clips in Parker near Sprouts and the supposed hair stylist named Janie was absolutely horrible! Not only did she repeatedly complain about my daughter having chlorine build up in her hair (but didn’t offer or suggest to wash her hair), she left an obviously long patch of hair at the nape of her neck. When I pointed it out and asked her to trim it evenly, she got very defensive and went on to explain that this is how an undercut should look. So I asked her again if she would trim it a little more even, she refused.

I went with my family to have a haircut. First my mom's haircut was horrible. It was uneven, but ok. The lady that was cutting my mom's was pleasant. Then next is my 4 year old son. The same lady that cut my mom's hair, she was pleasant and patient with my son who was sensitive to the sound of scissors. Then halfway, my son was fussing and can't stay still so we were trying to distract him, then this other lady that is working there said, "you guys back off, he is distracted by you."

I live close to Marketplace therefore I was using Great Clips located there. I noticed every other haircut was good, and the bad haircuts kept getting worse. The last cut I got was the LAST one I will ever get there. My question is: If the directions for my haircuts are in your computer why can't the so called stylist follow the directions? I am now with a stylist downtown, yes I am paying more but it is well worth it. It is going to take at least 3 more hair cuts to get the mess cleared up! Really, this is uncalled for. I would love to have ALL my money back that I have spent at Great Clips. DO NOT GO THERE if you care about how your hair looks after a haircut. I gave you 1 star because there isn't anything lower.

I stopped coming to Great Clips because the prices have doubled and they still don't wash hair as a standard service. I was in the chair for less than 5 minutes for my haircut, I felt like I was on a production line. I went to a competitor, paid the same price, got my hair washed, conditioned and the stylist took her time and made me feel valued. And I paid the same price as I do at Great Clips but got so much more.

I was at Great Clips on June 6 2018 on Raeford Rd in Fayetteville NC and they told me l had a 20 minute wait. 20 minutes turned into 1 hour. I don't think it's fair that they tell the customers they can schedule appts online but you can't walk in and make appt. That's bad business and they don't come and tell you that others are ahead of you. I would not recommend Great Clips.

I always go to my haircut at Great Clips and cut my hair from one old ** Guy. He always do good job but he is retired now. Then I had another old ** lady. She cut my hair and it was good. But this time 05/23/2018 Wednesday I always go Wednesday when I sign up on Great Clips website to go at Manassas/Woodbridge, VA location it was telling me to wait for almost 62 Minutes. I went there and looking for that old ** lady but I could not find her. Then one Asian old lady came to me. She said, "No one is coming. Your number is first." I said, "Ok." After that she ask me how to cut my hair. I told her, "Cut my hair from side short and back very short and leave on top around 3 to 4 inch hair so I can comb." She said, "Ok." But so far my knowledge she could not understand English. She start cutting my hair and messed up my hairstyle from back side and top. She cut my hair back side one side short one side big and on top she leave only 1 to 2 inch hair.

We have left appropriate reviews for this location. 3298 N Glassford Hill Rd Ste 106, Prescott Valley, AZ 86314. The owner and manager have refused to contact us. I have filed a dispute with my Credit Card. Great Clips has a terrible reputation and boy did they earn it! Response from the owner a week ago, "We're sorry to hear this was your experience, Nancy. If you'd like, please call us at ** or email ** with the details and location so we can best assist you and follow up with you. Thank you."

So I tried to check in on my phone and that did not work, so I tried to call and was told that it was walk ins only. So I tried to walk in and there was an hour wait because of the online check ins. Way too much trouble to get a haircut, too STRESSFUL, and your system is not working for us.

I have never in my life experienced such a lack in empathy. I was diagnosed with breast CANCER, had surgery last week and today was DENIED service for shampoo. (Pennington, NJ location) Lady stated it was their policy. You must purchase an additional service with shampoo. The price board states differently. Where is the compassion for breast cancer patients? After surgery I couldn’t lift my arms above my head so I needed assistance. Money? No issue. The store's attitude? TERRIBLE.

I have been taking my grandma there to get her hair washed and when Nathan was there he always greeted us with a smile. But this past Sunday we were immediately made to feel like we weren’t welcome. The lady at the front told us they couldn’t wash her hair because they would be busy due to the sale on haircuts however there was no wait, no cars out front and no one waiting. Then one nice lady agreed to wash her hair and I told the lady I would be back that I had to run to KFC to get my grandma her food and asked if she wanted anything, even said I’d treat her she politely declined.

Cathie is an excellent beautician! She listens to what the customer wants and the end result will keep me coming back for a haircut! Thank You! Great Hair Cut by Cathie at the Sorrento, Fl. Great Clips!

I have been cut my hair and my kids in GC but last time they cut my hair in a bad way. They have in their record from years that I keep my hair over my side, but this visit was very bad because read the comment and then cut it in wrong way, she had difficulty to speak and listen and has no voice. Even they offer free but never again, even she never give me a receipt. The place is Frankfort East, KY 40601.

I took my daughter to get a haircut at Great Clips (Shopper Plaza, Gibsonia, PA) today. She wanted about 3 inches cut off. We sat in MaryAnne's chair and explained and showed her what we wanted. I even stayed to watch her make the first cut (about an inch below the chin). I then went and sat down, trusting that the haircut would be as explained. I was wrong. When I went to check in on my daughter I saw that her hair was now cut up to her lips. And to make matters worse, it was very choppy. My daughter was in tears. When I questioned her about the length, she said it was "shrinkage". That is just a lie. I know my daughter's straight hair, and it does not shrink 2.5 inches.

So happy with my haircut today at the Great Clips on Warwick Road in Middletown, DE. Everyone at the salon is professional and very friendly!!! Mandy cut my hair today and it is beautiful! I'm so happy with it. So glad I met Mandy and she is such a FANTASTIC hairdresser, with a friendly, caring personality!!! I hope she never moves out of Delaware. Will always go back to her. ; )

I went to the Great Clips on S.Queen St in York Pa, did the online check-in all was good. 2nd person there, the girl asked me how I want my hair cut. I told her short and layered. She starts and says, "Oh you only want 3 inches cut off and trimmed." I'm like, "No. I told you short." A few minutes later she asked me if that's short enough. I said, "No. I want it at the nape of the neck and short, layered." 3 more times I had to tell her. She kept making my hair went, she goes, "Ok. I'm done." I said, "No. It's not what I want," so she plays a bit more. Finally in frustration I said, "It's fine." When I got home my hair was finally dry and a mess. I had bobs missing everywhere in the back. My bf took a pic it was horrible, wasn't even short like I asked. I was so upset and embarrassed. I work as a cashier I wasn't about to go to work this way.

Took my son to the Ajax Great Clips. The lady who cut his hair did a terrible job, it seems like she was learning. He asked for a 3 on sides and scissors on top to have it longer, he is 15 years old... But this girl did a 3 on all and totally ruined his hair. It looks like an "army" style. I will never come back. Employees shouldn't "practice" on customers. So disappointed. Store manager didn't charge us for the cut and apologized for what happened.

Very rude. Unprofessional. Unfriendly. No experience. Not a place for anybody to come and get a haircut. Very rude environment. They say welcome in the beginning and then they don’t talk. I went to the one in 2830 Osceola Parkway Kissimmee fl 34743. Worst service ever.

Took my 7 year old there for a haircut. Told the girl leave the back just clean up the top and sides. She started in the back and not only cut what we didn’t want cut but also it was uneven. A few minutes into the haircut she finds a flea on my son and tells me she can’t proceed and I would have to take my son and leave. I could come back when I remedied the situation. What situation??!! One flea is a situation? A flea that very well could have jumped on him at their salon! And what should I do to remedy it, take him home for a flea bath?! I called 3 other salons who all agreed it was ridiculous and unprofessional. Never go there again!

My 13 year old son is so upset right now because he went for a haircut at Great Clips located at Fox Creek Plaza in Oakville and the short Asian woman cut the top of his hair short when I specifically asked her to cut it the exact length of the model in the photo by the entrance door which is approximately 3 inches. He wanted the side short and top longer to show off his beautiful curls. They are truly not professionals, and one other woman with a large build and blonde hair who also works there had the nerve to say my son's hair is actually longer than the photo because they are professionals and know what they are doing. The nerve! They are truly not professionals. They obviously can't take simple orders and cut hair the same length as a photo. Truly disappointed, my son has been growing his hair for a while, and now it's back to being short.

I went there and asked for a simple trim and they gave me a bowl cut and it doesn’t stop there. Multiple of my friends have went there and have a absolutely terrible experience. Everyone I know that’s went there has not got what they wanted. They should either shut down or get better barbers.

Okay long story short I had gotten my haircut at Great Clips in Dr. Phillips in Orlando and I usually get my haircut there for the last eleven years. And when I got my haircut there this year in 2018 the stylists who cut my hair said he would have to charge four to five dollars just for a simple rinse when I have never been asked to pay a few extra dollars just for a basic rinse as Great Clips has never asked me that. And now that they did it's like why should I pay extra money for a rinse if I'm already paying for a haircut that cost me roughly $15 bucks.

I am a male customer. I provided a photo of myself of the style haircut I wanted. My hair was long in the back and I wanted to keep it long, but trimmed. The young lady said she could not cut it the way I wanted and proceeded to cut it in the way she wanted. The results was an uneven haircut with wild strand of hair in the back. Her "barbering" took no more than four minutes. I was so displeased after realizing she was not a skilled barber, I wasted no time in leaving the place. I have been cutting my own hair for years to avoid such an experience. I will now continue the practice.

Same everywhere but in particular today (12/13/17) I was at Great Clips at 530 E Hunt Hwy San Tan Valley, AZ 85143 and was the third person in line 10 minutes before open. Aside of the mother and two kids who blatantly cut in front of me (not Great Clip's fault) I was the 12th person to get a haircut when I should have been the 5th at worst taking into account the cutting mom. Taking into account the online checkins that were on the screen when I got to the counter (it was fun watching them just pop in line in front of you while you waited there) I should have been 6th. I had a flight at 11:30 that I barely made because of this and it wasn't just online checkins. They took other people from in the line before me as well. This needs to get fixed.

I was at Great Clips at (3348 Hikes Ln Louisville Ky, 40220) on Saturday, December 2 at 4:35pm and I come in check at desk with lady and she tell me it will be just few minutes. I am thinking how lucky I am to have this done quick and be out...10 minutes later stylist come out and tell me, “Sorry ma'am but we are not taking any customers today anymore”. I said, “Why you are open till 6pm and when I check in she did not tell me anything about it”. She said, “Yes we are open till 6 but today we have decide to close at 5” (no note on door saying about early closing also) so she open the door for me and tell me like, “Go down the street to our second location. They are open till 6. They might be able to help you”...

Freedom Pkwy, Cumming, GA - I had a wonderful experience today at Great Clips! I got the check-in app for my phone and checked in when I left my house. When I arrived, I was greeted by name and asked to wait for a few minutes while the next stylist in line was finishing with a client. I was so excited it was going to be Wes! I've had Wes a couple of times before and was always been delighted with his work. I should add I always asked for a different style than the one I was currently sporting. He is very knowledgeable with his craft, helpful, and friendly. Everyone at this location is friendly, and I will continue to bring my business here.

WTF. Why they ask me what type of haircut and how long I want on the top using numbers and how much I want left. It's so damn confusing!! Now stop. I should have to show you a picture example. You're grown adults.

So I arrive at 9:10: unable to register online, there is a line up already, not so bad only 3 people ahead of me, but then walks in a preregistered, and then the 2 hairdressers stop every 5 minutes to register clients coming in and conversing with them at cash... while you're waiting. Then when you finally get in the chair, your time is interrupted x 5 every time your hairdresser addresses the next walk in. Then the hairdressers all chatting at the desk trying to troubleshoot the system, all the long I’m sitting... waiting... When I say to hairdresser, "You guys need a receptionist" she says to me “there no money for that, at 4.99 a haircut people who come are coupon hunters”: and won’t be back when coupons are over in January... So much for retention. I think I’d rather pay more, have an actual time, and a professional.

I could tell from the time I entered the salon the two employees were very new staffers. They were so busy talking with each other that I had to interrupt them to get service. I was the only customer there. They continued to talk to each other the whole time I was there. All they did was complain about everything I.e. other Great Clips stores they previously worked at, former colleagues etc. etc. The list goes on and on. My stylist Ernest never said a word to me. All he did was complain about everything and anything. E.g. His own accidents from clumsiness at a newly opened up gym.

I am very disappointed with Great Clips service at the above location, I went there with my son to cut our services, the hair cutter name Karen **, were very prejudiced I felt that she discriminated me, also she cut my hair and when my son time came who was waiting for more than 30 minutes, then there was another girl was working and she did not took my son, and he was waiting for already too long time, as soon as Karen cut my hair, the another lady came and she took her before my son who was waiting for his hair way before that lady came, and said to my son, "You have to wait for the cut for more than 30 minutes more". I left the store without cutting my son's hair and went to another location when they cut his hair in seconds. This is very bad service and if it is not get noticed I will post this incident in bad review, and report to BBB.

I went to Great Clips because I just moved here and didn't know where to go. BIG MISTAKE I walked in with 3 layers (medium length) and wanted it shortened up, same style. Walked out with so many layers I can't count them all. The back looks like a rug that someone took a pair of scissors to and cut a chunk out. Horrible. I can't wait till it grows out and I can get a real haircut. DON'T waste time or money here. I am so disappointed and mad at the same time!!! I will warn everyone to stay away, should not even get 1 star!

I worked for this company for 6 months. In this time I’ve had to redo over a hundred haircuts because of the young inexperience hairdressers on the staff. The managers are in their 20's and have no clue how to run salon or even cut hair. The prices are cheap because the stylist are required to cut hair in under 16 mins. If you want a ten dollar messed up haircut. You’ll get what you paid for at this salon. I’d go to Fantastic Sams or Supercuts before giving any Great Clips a chance to screw up your hair. Especially the one in Schenectady.

Great Clips Chisago City, MN. Worst experience ever!!! Open til 4:00 my butt. Drive all the way there. Walk in at 3:45 to be told they won't help us. Best part... No apology. Need some work on your customer service!!! Sincerely, A communications manager. And we will stop utilizing your faculties!!!

I hate this place. I asked for a 2 inch trim. The woman who was doing my hair then got a razor and shaved my hair much. She basically butchered it. I stopped her before she got to the top. I asked her why she was butchering my hair and she said she was just doing a 2. I told her I had a 2 inch trim and it was just fine. She then said that what she did was really a 2. I then left. I am never going back! They just butcher your hair. She said it would grow back in a week and a half. Really? GREAT CLIPS IS HORRIBLE.

I had my hair cut with a girl by the name of Briana. She asked me how I wanted it cut and she measured to about the middle of my back, which was about 2 inches. When she was done, my hair is now to the nape of my neck, which is NOT what I wanted at all! She totally ignored what I was asking for and did what she wanted anyway. She is very lucky I don't have the time or the money to pursue what I really want to do, which is go to the cosmetology board and demand to have her license pulled. I also would want to go to where she went to school and tell them they should be ashamed of themselves for graduating her from their school.

O.M.G. don't go to Whittlesey Blvd. in Columbus, GA!! I asked the stylist to part the hair on one side and cut everything beneath the part then do the same on the other side, connect the back and leave the rest. How hard can that be? The first thing the stylist did was cut straight into the side without parting it effectively cutting the length off the top. I immediately said no and she turned the chair away from the mirror and said she would fix it. 15 minutes later she showed it to me and she did the same thing on the other side and neither side was even close to even!!

When Great Clips opened up I went there, salon owner wanted me to use her, I said I wanted somebody else, she said, "Is it because I am Mexican." I left the salon then. 6 mo. Later on I went back, had a coupon and the lady said, "We do not have coupons." I had it and not expired, from 12.99 to 9.99 for that salon. Would not take it.

On August 17th I proceeded with a stylist by the name of Nancy, who did not take any direction that I wanted my hair styled. So after the service after still paying of course I wanted to talk to a manager. She stated that she was not in and I can call her tomorrow from the hours of 9 am to 2 pm. On the 18th of August I had called the Manager by the name of Latasha, who seemed to be too busy for my complaint.Never called me, never cared about my complaint. I called 4 times that day. I continued to call and she was "always busy " or " she would call me back". No such call or even sympathy was regarded about my situation.

Horrible staff Bethel Ct. My daughter was humiliated and told she had lice eggs in front of a room full of people. No discretion used at all. I found out she did not have lice or eggs at all. It was dry scalp. I called the manager which was no help. I called the corporate office in where they told me each is owned independently and they would send out this complaint to store owner. When owner called me back she defended the stylist Emily and I got nowhere.

Great Clips Location: 692 S Andy Griffith Pkwy #109, Mt Airy, NC 27030. Date: 8/5/2017. I brought the picture I wanted, discussed it with him. He asked if I wanted it where my hairline was and I said, "No that's way too short. I want it exactly like the picture." I had also asked for a deep conditioning and style. He placed the picture on his station propped up and never looked at it again, although I prompted him 4 separate times to look at it saying, "No just like the picture." He had to ask the other stylist how to do a deep conditioning. He left me in the dryer 27 minutes instead of recommended 15-20 from other stylist. I had to remove myself because my face was red, my eyes felt burned and I couldn't stand it any longer. He later laughed and said, "Yeah sorry I left you in there an extra 5 minutes".

Went to Great Clips today for the first time. No customers were in there so I got right in. She took about 5 minutes to cut my hair then asked me if it was ok. She hadn't dried my hair yet but I assumed she was referring to the amount she cut off. At that point she said I was done. My hair was sopping wet. She said most people don't want it dried. She never offered to dry my hair. She never mentioned that they don't wash your hair unless you tell them to. She never even offered to wash it. I asked her to dry it for me. She said "if I dry it, I have to charge you". She never mentioned anything about any of their services even though they have a menu on the wall and I am new to Great Clips. She didn't completely dry my hair but asked me if the cut was what I wanted. How can you tell if that's what you want when it's still wet. When she said she was done I never had a chance to ask for anything else. She was already at the register.

I went into this Great Clips location in Dover Pa about 2 weeks ago... thinking they could do a simple of my hair (let me point out my hair is at my neck and very straight). Their stylist (I use that term loosely) brought out the trimmers... ok I thought she was going to clean up my neck line. O NO she did not. She proceeded to use the trimmers (clippers) on the back of my head. I said, "Wait what are you doing?" Her response "I thought you want that short". If she would have taken 1 minute and asked me and or read the notes in my file she would have known that my hair is NEVER cut that short. This so called stylist tried and tried to fix my hair... but no matter how she tried to style it my hair stood straight up. I was sitting in the chair just crying... even after she butchered my hair beyond anything. I wanted to place a bag over my head to face anyone. She had the nerve to charge me. I left in tears.

Checked in using app for first time. Apparently used a different phone than what they had on file. The stylist irritated with me. All I wanted was a very slight trim as it was cut a little short previous visit and explained that to her. The stylist was rough. The comb was scraping my scalp. I said, "That hurts." She seemed to ease up after that. She butchered my hair. One side is three fingers long, the other two. I am beside myself. My class reunion in three weeks, and all I wanted was to neaten it up.

I've been going to Great Clips since I moved here about ten years ago. While the service was mediocre, I never had a reason to not go back until now. I took my two daughters in for haircuts, one of them was going to donate her hair to Locks of Love. As my daughters are sitting there, the two ladies cutting their hair begin to look at one another and deeply analyze their hair. I was sure I saw a wink between the two. One of them calls me over to say my two girls have lice. They tried to point it out to me, but I saw nothing. They instantly distanced themselves from my daughters, and even myself, making it clear that my daughters were infested to the ENTIRE shop. My daughters were mortified and even started crying, but the workers showed no sympathy, simply shooing them away. In the distress of them not getting their hair cut, I was conned into purchasing a lice treatment kit for $45 that I could have easily bought at Walgreens for $10.

Today 7/11/17 I walked into Great Clips for the first time expecting a haircut since so many of my friends have told me such nice reviews about the place and I couldn't even stand in there for 30 seconds. The shop was extremely hot, uncomfortable for myself and the workers. They were very nice but they looked extremely overworked and exhausted. It made no sense that they had to work in those heat conditions where you couldn't barely breathe in the shop. I think the shop should be closed until the air is fixed because it's too hot for anybody to working in such weather conditions. It's totally unfair for those ladies to work like that.

Very dissatisfied with the haircut I received. Doubt if I will ever return to this Great Clips (EP True Parkway). Not only was the stylist rude, but she did not listen to how I wanted it cut. We all have bad days, but you do not need to take it out on a customer. She asked if the cut was how I wanted it, I said yes, but was afraid to tell her no for fear she would chop off more of my hair.

I have used Great Clips for years. I have experienced employees that leave me for personal conversations and phone calls and rude employees. The noise level in the store is also very high. All conversations between the employees are not business related and boring to me. I like to get my hair in a quiet, relaxed environment. Something needs to be done here or changed because you are losing many customers because of this.

Check in tell me to come back in an hour, was just 2 people already getting hair done. I come back within an hour no one there sitting. Someone come in, a man, they take him first and he was not registered. I waited patiently and they did again. Enough is enough wow. They knew I was there ! :( Never again.

I'm out of town in Bradenton Florida. Went to Great Clips on 14th. Asked for a trim and back neckline tapered. Asked to leave top and sides alone and didn't want too short. She did it her way and scalped me. I'm completely unhappy and very dissatisfied with my experience. It will take forever for my hair to grow enough to even style it again. I don't even want to look at myself. Lesson learned and won't go there again!

Two weeks ago-I have used the Morrisville, PA Great Clips for a few years. Like the other reviews it is hit or miss for a good cut. I am 63 and not that picky. However, I am concerned about the standards of cleanliness. The last two visits (two different stylists) I sat down, looked in front of me and both times there was a hand towel covered in little hairs. A clipper clogged with somebody's hair. Scissors with hairs, a comb with the same hairs! The last girl, when I dared to question it said (in a nasty tone) "I will wipe the scissors just for you!" Nothing else was removed!!! Isn't there a health department rule about these things???

I have tried for years to make Great Clips my salon. I have endured high turnover of employees, poor even terrible haircuts, employees that leave me for personal conversations and phone calls, rude and crude employees. I finally found a good employee that is courteous and talented. I arrived today for a cut and she had been off for 4 minutes and refused to serve me. Wow! My last visit to Great Clips...

I had a terrible experience with a stylist, Jenny. I asked her to absolutely cut no more than 1/2 inch off my already short hair. Well she made me bald. Cut out all of my $50.00 perm and left bald spots all over the back of my hair. This happened back on 5/19 and I still can't do anything with my hair. There are just too many bald spots in the back. She cut off at least 1 to 1-1/4 inches off. That is a lot when your hair is short to begin with. Jenny should definitely not be allowed to cut short hair. She just does not know what she is doing! She might be ok with someone with long hair. I don't know.

The people you hired can't cut hair right nor listen well. I asked for a simple "Taper Fade" and she instead shaved my whole right side off, right there then I can't say anything since she already screwed up my hair, and it would look even more messed up if one of my side was longer than the other. Thanks for the worse hair experience, they should be the ones paying for me since they ** up my hair.

Requested a regular haircut. Scissors or clippers at the operator's discretion. I was requested to take my glasses off. When I put my glasses on I was appalled at what Brett had done. Instead of a traditional haircut shaped to my head he had close cut the sides, left a larger "mop" on the top and almost shaved clean the back half of my head. I told him this was terrible and the worst haircut I have ever had. He stated he had 15 years experience. At which dog grooming parlor had he worked? I called Great Clips Corporate and complained. They stated that the local franchise owner would call me. A week later surprise- NO CALL. Great Clips is horrible. This is the first time in 68 years that I have had a completely unacceptable haircut. Brett should go back to dog grooming.

Needed a haircut. Went online to check in at Kelsey Creek GC in Bellevue WA. Said 0 waiting. I understand that people may walk-in and if I am not there they will take them. No problem. I walk in and there were to the stylist. Gentleman comes over and checks me in and I look at the screen I am number 1 waiting. The same gentleman finishes his client. The client gets up and pulls number 2 to the chair. He should have told her she would have to wait until he finished with me. But he pulls her off the list and takes her. What in the hell does GC have an online check-in system if they are not going to go by it? I have found out that checking in at GC does not work. It is a waste of time!!!

I wanted to give a quick shout out to Luba! She works at the Great Clips in Eagan Town Center. I have been going to Luba for several years. And she always has the best attitude. I honestly have left there every time feeling better. She is very professional and I would like everyone to know that if you need a genuine kind hearted hairstylist - Luba is your lady. Never have I ever been treated any way other than professional. Always greets me and always makes the time for me. She is one of a kind and I will always be going where Luba works. It just doesn't get any better than that.

I had a bad experience with this hair salon. I just went there couple of times but this time she cut my hair very badly. She instead cut my eyebrow half. I just noticed when my friend told me. Very bad service and haircut, never had it before like this.

I was going on a trip with my husband without the kids and wanted my hair cut. I showed the girl a picture of the haircut I wanted. Sort of even in the back and longer on the sides. Did the total opposite of what I wanted. The back of my hair is choppy and so is the front. The front is short and back long. Total opposite of what I asked. And when I ask her if she could straighten it to see what it would look like because I did not like the way it looked so far. She said it would be 20.00 extra. That is crazy. I went home and cried. It took me forever to grow my hair. And she just messed it up. Now I have to go to my other hairdresser to get it fixed and pay triple what I paid for Great Clips. But I would rather pay more and have it done right than go back to Great Clips. Horrible, horrible service.

I visited the Great Clips-Sharon Greens @ Cummings, GA. The stylist was Halecha. This was my 1st visit to this location as wait time was less. I am extremely dissatisfied the way she handled me and my 10 yrs. old son. 1st: She did not pull the chair down, so that my son can get easily. She was standing and looking while my son somehow managed to get to the chair. 2nd she asked, go and sit at the front and did not allow me to look at the haircut. In last 13 yrs 1st time somebody said that I cannot stand & look at the haircut. While I was sitting at the front, I saw another stylist who called the kid's mom to check if everything was OK. So I kept waiting that Halecha will call me as well. Which she NEVER DID. Well of course only 1 difference, the other KID was ** & mine was not. Not sure if that matters in this location. I will never use this facility again. Very bad experience.

Tonight my husband and our son went to GREAT clips for a haircut. Our son is 13 years old and knows what he wants. He asked for 3 inches on top and the number 1 on the sides. Well she used a number 1 all the way around. When he comes home my son was scratching his head and his head is completely red rash! I took pictures! I asked my son if she got the comb and razor out of the solution and he said it was laying on the table... No solution! I am so angry right now I will see the manager tomorrow morning! The girl lied and said my son asked for the number 3 all the way around, with a smirk on her face.

I called for an appointment on phone and received confirmation on phone for haircut. Upon arrival so was asked to be seated. Waited for almost 30 minutes for my turn. Then the lady came and informed me that she cannot take me for haircut since she can only accommodate 2 in the interest of time and invited two other persons who checked in online.

Got my haircut at one Great Clips but when I got home my girlfriend tells me that across the back it's one inch higher on the right side than it is on the left side. Not wanting to go back to the same Great Clips I went to another one and explained the problem to the lady and asked if she could just even it up in the back and specifically said it should only take a minute. So she puts me in the chair, grabs some shears and before I know it she is shearing the front side of my head. I again said in the back please and kept pointing to the back but now she has hacked the side of my hair and has to even it up on the other side and continues cutting more and more hair. The place had no other customers and the other I could see the other haircutter in the mirror with a stunned look on her face.

The man was very unprofessional. Barely washed my hair (the back of my hair was greasy once my hair dried), used cold water and towards the end of the shampoo the warm water came! After the shampoo, he just placed the towel on my hair and did not squeeze them. I have mid-long hair. I just needed to cut an inch or so. He cut more or less what I asked him. He showed me the back of my hair with the mirror (no smile, no comments...), started to remove the robe, I touched my hair and they were dripping with water! I looked at him meaning "Don't you think you should do something?" He grabbed the hair dryer and pretended to dry them. The whole experience was a disaster. I should not have to pay for someone who obviously was not trained to be a hair dresser and who knows nothing about customer relationship!

I needed a haircut because I was fixing to go on a trip with my family. Got there and I told the lady to cut the sides short and leave the top long. She did the exact opposite of that. Now I am practically bald. Worst haircut ever. Stay away from this place.

I went to Great Clips located at Skibo Rd in Fayetteville NC. I paid with my credit card but the wrong amount was put in. The manager caught it and stated that she had the amount reversed back to my card and she put in the right amount. The next day I checked my account and found that it was in the negative, I look at the account and found that Great Clips charged my account for both amounts. I went to see the manager. She called corporate and they informed her that it takes 6 to 10 days to return your money, your money not theirs. I informed that manager that was BS because Great Clips was quick to take my money but slow to return it. It's my money not Great Clips' that they took. Well congratulations you just lost two customers and I will be sure to tell anyone who listens not to use their credit cards if they go to any Great Clips.

So about six months I think and I went to Great Clips to get a haircut of what I thought was going to be a little trim on the top and sides and I never been so wrong cause the hair dresser cutted my hair as if it was a hedge! Now it is growing out weird so now I don't know what to do! I ruined a great haircut.

This was the worst day of my life. I arrive in to meet a most unfriendly ** woman who was very rude and smelled bad. She was very aggressive and not gentle. She had no English. She obviously didn't understand trim not shave me bald. Awful experience. Greatly disappointed. And then the check of her to tell me to pay her... good luck. Not sure she was qualified enough to shear sheep. SAVE YOURSELF FROM THIS place. I walked in there a man... to this minute I don't know what to call myself. Worst night of my life. Stay away.

Fritz had only one purpose when I sat in his chair. I believe it was how quickly can I get this guy (me) hair cut and get another person in my chair. He appeared not to listen to me when I told him what I wanted. He went for the electric clippers, even though I said I wanted scissors. I had to remind him I wanted scissors. He tugged on my hair over and over as he cut and cut. I had to remind him all I wanted was a trim. I ended up with so much more than a trim. My hair is so very short it spikes. Never again for me Great Clips with Fritz.

I am well aware that employees earn their paychecks at Great Clips through number of clients serviced. I've been using the manager as my hair cutter. Her service, even at management level, is entirely too scattered-sometimes crummy haircut and sometimes it looks good, so I know that she can cut hair well. It's too frustrating for me to continue on with Great Clips. Bye bye Great Clips and good luck - as the economy improves, more and more of us will be leaving you.

I got a coupon in the mail for a $6.99 haircut at GreatClips and decided to go there. The place itself was nice, but the lady who did my hair was the most condescending stylist I have ever encountered. I'm currently growing out a pixie cut (I was so, so so close), so I asked for the back/bottom area of my hair to be trimmed because it gets rather unruly. She immediately told me trimming my hair was stupid if I wanted to grow it out, despite every other hair stylist I've gone to saying that trimming the area I described was the best way to grow it out. Her tone was extremely condescending throughout the entire session. She began to cut my hair, not-so-quietly judging me as she did so.

I have been a customer at the LaGrange, GA Great Clips for years. Lately every time I go in for a hair cut the stylist who is also the manager of both stores in LaGrange (Kim **) has been very haughty and tells me not to mess with my hair until she gets through with it! My hair is very thin on top and I don't like it to be brushed back with thin bangs and every time I try to get her to brush it to the side to cover the thinness she acts like it's a problem and it is embarrassing the way she tries to treat me like a child (I am 72 years old). I know she says she has been a manager for 15 year or so but she need to be more aware of her customers and what they want than how long she has been a manager!!

Cut it to the shoulders was what we asked them to do. And this is what they did made my 16 year old daughter look like a boy with that cut. And yes like some others have said. They do not listen and Claire the manager rude and immature. Their attitude is "it's just a haircut it'll grow back." Try thinking about it from a 16 year old girl's view. Unless it grows back overnight. That will not work. Ladies and girls run from this place and the 30 other Great Clips in Orlando, FL since they are all owned by the same guy. I would not trust them with my cat's hair. They screwed it up and tried to give me parenting advice. Claire also hung up on my daughter when my daughter tried to call her about it. What kind of person would do that.

I have been going to Great Clips in North Arlington, NJ since June or July 2016 & I don't always get the same person to cut my hair, but that's fine, no need to be so picky. I don't really have to wait long, they are always pleasant & I like the haircut I get. I usually get what I ask for, & if it isn't, it will grow back, no big deal, & that's coming from a lady! Their prices are reasonable & I don't have the patience to wait 2-3 hours in a hair salon. So, today, 1/21/17 I would like to say Thank You to Bernadette & I'll be back!

I have gone to the local Great Clips many times over the last two years. This past week is the last time! I have had some good cuts, some mediocre cuts and many bad cuts. I never knew which girl would be there and most often saw an entirely new person each time. This time I told the girl that I wanted only 1/2 inch off the top and no skin showing over my ears. I got 2.5 in. off the top and 1/4 in. around the ears. The girl answered the phone and instructed a new girl how to run the register during my cut. Because she absolutely ignored my instructions, I will find a new barber. If you want cheap, that is what you get.

Had to have another hairdresser fix my hair. Wanted a inch off. I am almost bald! Thank god it's winter and I can wear a hat. I shouldn't had to pay when it was the first hairdresser's fault she really didn't know what she was doing. Didn't get a receipt why??? Hamilton On. Canada Centre Mall.

I specifically asked the girl to trim my hair and not cut it too short because it is getting colder outside now. Guess what? I walked out of the place with a very short haircut. So short in the back that it looks like a man's haircut. I asked her to thin out the sides because they were too bushy and didn't lay right. She just cut the hair and didn't thin it out or shape it, so my hair sticks out now. I can't even get a small roller in the top of my hair!!! I WILL NEVER EVER GO THERE AGAIN, AND I DEFINITELY WILL NOT RECOMMEND THAT PLACE TO ANYONE ELSE!!!

Got a haircut there at the St. Joseph location in Cullman. Told the girl I just wanted a trim. I almost had to draw her a picture of what a trim was. She pulled out the big clippers and started from the bottom giving me whitewalls. In the back she clipped down to the skin 2 inches above my hairline. Everybody that come in was staring at me and my stupid haircut. I was pretty upset when I got out and felt the back of my head. I'm wearing a ball cap now. I cannot even comb my hair anyway like it needs to be. They want these girls to do quickies with clippers cause it's faster than scissors. Lady had a young boy getting a haircut next to me. They got done and left. While I was still in the chair she brought him back in cause the girl missed a big spot on the back and had to redo it. Stay away from these chain cutters who try to make a lot of money while giving you a haircut you could do by yourself. Also the girl smelled like a cig that cut my hair.

I had my haircut this morning by Ivy. We discussed how much I wanted cut. I showed her. It was well below my shoulders by at least 2 inches. I said I wanted 3 or 4 inches cut off. She seemed to understand. She cut the back of my hair. She showed me in the mirror. I looked. I said, "It is way too short but it isn't like you can put it back on." She had to cut the rest of my hair. When she was done the front wasn't even but at this point I was done and angry. I shouldn't have paid but I did. I asked for a refund. She said I would have to talk to the owner. So I left my name and number and why I needed a refund. I was given a card from the salon. Gateway Center West Bloomfield MI. There is an email on the card that doesn't work. I went to the corporate website and called the corporate office and made a complaint. They said the owner would call me.

I was employed by Great Clips and in one day I pretty much got the jest of it. It has a typical 1980's working structure. Minimize costs, maximize output at the expense customer satisfaction, product outcome and employee welfare. This company expects 15 minute haircuts, while answering phone calls for appointments and greeting customers. No front desk help just the cosmetologist taking time out of her productivity quota to input walking customer's information on the computer/cash register area in the front of the shop.

I have been going to Great Clips since they came to SC. Always great to good haircut. Went in last week. Person cutting hair smelled bad and it was obvious he smoked heavily - did not wash hands after break. Poor haircut, but I said OK because I couldn't take smoke odor. E-mailed customer service. They wrote back the next day and said they were sorry but it was a franchise and they didn't really care. I've waited a week and of course the franchisee has not made contact. I guess they really didn't care. I'll probably go back when someone I know is working, but Great Clips needs to much better corporate customer service.

I when I sat in the chair I asked if she knew how to do a wedge. She replied she did, I showed her a picture and she said no problem. She had a rude tone. She started hacking away. I asked her if she was going to section off the hair, she said "No, not everyone has to section off the hair." She continued. She said she was done, turned chair around, gave me a mirror and I was so mad. It is the worst cut I ever had. I explained to her how I was a hair stylist in Chicago for many years. She changed her tone and tried to fix it. I told her to stop she was making it worse. I turn around and my son, also had his hair cut, well his hair was all uneven. This great clip is on Palo alto by the Walmart in San Antonio TX.

When you go to Great Clips you never know what you're going to get. Many times I have been and many times I have gotten a bad haircut. They are unreliable and will not listen to your requests but will only cut it the way they see fit. Overall my experience at Great Clips was disappointing and I will not be going there again.

I got a coupon in the mail for a haircut for $6.99. When I called to make an appointment I was told that was a "discount" of $6.99. NOWHERE ON THE COUPON DOES IT INDICATE A DISCOUNT. The coupon states a haircut for $6.99. When I mentioned this to the young lady I was speaking to she did not care and said that the haircut would be $10.99. I hope that their stylist have more integrity than their advertising. I would not go there even if the haircut was free.

While visiting this location the stylist didn't know how to cut hair. I was a Guinea pig and the manager was aware of the girl didn't know what she was doing so the manager would have to recut every Head she destroyed then your hair was too short and not done properly. Then you have to pay full price for letting someone trying to figure out how to do it.

I've had a haircut done once at Great Clips... It wasn't the best but I could work with it. So I thought I try again for the sake of saving some bucks... This time a man hairdresser assured me that he can do texturing, layering etc. He chopped my hair in 3 moves too short and then used a comb to texture which absolutely destroyed my hair structure. My head is still itching and the cut looks hideous one week later. Would not recommend to anyone.

Customers who have cell phones can make an appointment online and even if you have been there as a walk in before them they are taken ahead of you so plan on waiting 30 to 45 minutes just for a 5 minute haircut. Has happen 2 times, not fair should be first come first served. Well you just lost all my business. I will be going somewhere else. Shame on you management for making this rule.

I have been to Great Clips a few times and have had great haircuts and have been treated with courtesy and respect in the past. Today, I entered the Great Clips on University, and there were 2 women hairdressers there speaking Spanish so I asked for the other hairdresser who had cut my hair previously in Spanish. I pointed to where her chair was and they didn't know who I was talking about. I then said she was dark skinned. And with a nasty attitude, the younger of the two, responded in Spanish "Oh, the ** one" but in Spanish the word is "**" which is offensive. They both got upset because I didn't want them to cut my hair especially because of their nasty attitude. I left without saying a word. That was rude, disrespectful and racist in any language. I will return but only when these two Spanish women aren't there.

Going back to my hometown, decided I wanted a hair cut. My hair was down to my waist in length and wanted it cut off and it styled. NEVER EVER AGAIN will I use this Great Clips or any others. They need to shut their door and run with tucked tails. If your workers cant performed to cutting ones hair, they shouldnt ask you what type of cut you would like. I cannot believe what my hairdresser did to my hair. I would like to go in and do her hair, as compensation. I bet she wouldnt like it and surely would and couldnt live with it. My hair looks cute from front... Shocked with the cut in back and all the notches in it. It was supposed to have a taper look to it... WOW!

My barber used the wrong clipper numbers and the result was very very short hair. My hair grows slow and this will take a long time to get back where it should be. She said she was sorry and said I would not have to pay for the damage she did. This will be my last trip to Great Clips. I am a 69 year old man and I don't understand how these girls can be so careless. She didn't seem to be bothered by what she did, but I was. Great Clips will not see me again.

My hair was past my shoulder blades. I had grown it out after a bad haircut long again so I could get it cut and have plenty of hair for any style I chose. I chose a simple above my shoulders, one length, frame my face. I cried for hours after I left. I said I didn't like it and the stylist immediately stopped styling and went straight to the register to ring me out. Charged me full price. Completely butchered my hair. Looks like a 3 year old cut it blindfolded. Worse cut I've ever had in my life!!! I have to cut it even shorter to even it out now!!! I'm still crying days later!!! Never ever go to the Great Clips on Olentangy River Rd to the stylist with short hair. I should have known better when I saw her hair. She didn't care about her own why would she care about anyone else's?! I even said my sister was getting married next weekend and I have to be in it taking pictures with the ugliest haircut I've ever had! Amber is an insult to stylists!

This is the second and last time I ever WASTE my time and money at one of your shady establishments. I don't usually write comments or reviews. One because they always go unheard and two even if they are heard the person that's cashing the checks doesn't do anything about it anyway. Your staff is grossly unequipped to give out men's haircuts. You might as well put on a number 4 and buzz the whole thing. I can see how your business model earns you other people's hard earned money. Set up as many stores as possible, hire ignorant employees quickly with no clue as to what a simple haircut is, then work the masses. You probably figure not everyone will like it but as long as there's ** in the seats I'm making my money. Quality does not exist in places like these. It's just a way to fatten someone's pocket by providing a service and not delivering. No, these comments will not change anything about your shady establishment but I feel better.

Employee does not listen with purpose. Asked for a medium fade and they faded up high like a high and tight. I pointed where to start the fade and they continued to go all the way up. Plus they put a line and didn't actual fade it. Then they got mad when I said there's a line. Didn't clean the hair off and didn't trim. Literally the worst haircut in my entire life - Natrona Heights, PA @ the Highlands Mall.

My kids have been going to Great Clips for a few years. Recently we moved and Great Clips in northfield commons on south blvd, troy is really nearby. I convinced my 83 year old father to go there due to proximity of the location. It was our first time at this location and when my 13 year old walked out started crying. Not only had they cut his hair way too short but very uneven. One side of the head shorter than the other. He wore hat for two weeks until it started to grow out.

I went to the Great Clips in Boston Square in Strongsville, Oh. I told them how I wanted my hair done. Well, it was done how the stylist wanted it. The worst part of it was she kept saying "oops" while she was cutting my hair. That's the last thing I want to hear while I'm getting my hair done. Thanks to them I look like a boy. Will never go there again.

Great Clips at 1838 Warrensville Center Rd, South Euclid, OH, 44121 (across from Walmart, next to Penn Station Subs) - My son got a hair cut there today and manager **, ruined my son's hair and cut top too short, she left right side long and top short and a line on side without fade. She had a nasty attitude and denied my son was explicit about not touching top of head. I hope she gets fired, she should not even have a license. Manager ** denied everything and was not responsive to complaints, it was like she was on some medication of some sort.

A few weeks ago I went to your store at 7-Hills in Spring Hill. I hadn't had a professional haircut in over a year. I have been out of work for over a year and informed the hairdresser of this. She tried so hard to have me purchase items from your store. I reminded her I don't have a job. She again tried to push something else on me and again I told her I didn't have the money. I was more embarrassed with each item she tried to push on me. I know that must be part of their job to be pushy on selling products. I didn't appreciate her selling tactics and will never go back there again!

I used to go to Great Clips at Round Rock, Texas. Just to accompany my friend who lives at Jollyville, I went to 10001 Research Blvd Austin today around 2 pm. The price seems pretty cheap and I had a coupon which should also lower the price. The haircut was quick enough, although not what I expected - simply what a less experienced lady can do. When paying, the lady was so quick - she didn't hear when I was asking to use my coupon and just printed a new coupon with the receipt. Unfortunately, I paid $3 tips for this bogus service. I found my friend using another coupon. Then I asked why she didn't consider my coupon. The reply was "I can't guarantee, but let me try".

Went into Great Clips on 44th street Friday afternoon for haircut June 5th and asked if I had signed in online and I said I did not as I was unaware that's how you get served. She wrote me on a list the 5th one on the list and she said 15 minutes wait as there were 3 people who had signed in online. I waited and waited as people came in and were served. I figured finally after about 25 minutes where I was on the line and was told there were others that had come in who had signed in and she had no idea how much longer. One guy told me he drove into the parking lot and signed in... came in and was served. Next a lady came in with 5 kids and they started doing the kids immediately.

Went to this disgusting, plastic, cheap franchise looping top 20 pop-tart music with ** twenty-something-year-old women gossiping for the entire hour I was waiting to receive just a TRIM. The stylist or presumable the ** off the street they just hired butchered my hair and then without asking me took the clippers and shaved my sideburns completely off above the ear... It looks like ** sling-blade. This place is a joke and should be burnt to the ground with the stylists inside.

I received an email from Leukemia Research Foundation telling me about "Cancer Survivor Beauty and Support Day". Since I am a leukemia survivor and needed a simple hair trim and am a Great Clips customer for years, I thought that was good timing and would go get my hair trimmed June 7, 2016. I called the phone number of one of the stores on the list and reached Eric the manager of the Crown Point salon. He told me since I live in Schererville but usually go to the Merrillville salon that I could go there since it was closer. He said that Great Clips was a sponsor of this and that all Great Clips should be honoring this day!

The Great Clips at Newport, Tn has gotten worse and worse every time I have went there but today has been the worst. The barber or supposed to be barber was rude and when anyone tried to explain why it looked wrong she just commented to the point that seemed people are stupid. The barber Jackie **. I also heard some comments she made to the customer before me. Evidently she thinks or maybe that's the problem she don't think but anyway I guess everyone is going to have deal with it so she will be happy. May try a different Great Clips - not going to the Newport, TN shop anymore.

You guys suck. You need to go back to school to know how to cut hair. GO TO A BARBERSHOP SCHOOL, YOU GUYS REALLY NEED IT. If not, you guys should hire people who been in a barbershop. You guys are freaking terrible, I was not satisfy with my cut. I WILL NEVER COME BACK TO THAT PLACE. You guys don't give what I ask for. I ask for a normal haircut and you guys gave me a buzz cut. Don't yall know the differences between a buzz cut and a normal cut? I am sorry, y'all need to close and reopen when y'all know how to cut. I need this was gonna happen but it even worst than my expectation.

I ask her for a short layered haircut tapered in the back. Well the haircut is not layered and the back is not tapered. She got an attitude as I told her I wanted it layered but I didn't like the results. I KNOW WE SHOULD NOT WRITE CAPS BUT I AM UPSET BECAUSE HAIR TAKES A LONG TIME TO GROW BACK! I would love to write her name down but karma will be a **. This was at the Tidewater Drive store.

Since when is it OK for people to tell other people it's OK to cut in front of the line of other people? Great Clips online check-in will never fly by me, and/or cause me to be kept waiting, ever again. I'll take my business elsewhere from now on.

The manager at the Town Square in Roanoke, Virginia Great Clips did an amazing haircut on me today. Very professional and I love the great job he did on my hair. Not all Great Clips are bad, I highly recommend this one.

The worst haircut ever. Inattentive, constant chit chat amongst themselves, every time I have been there I see new faces. New stylist did not know what the heck he was doing, kept complaining about the music. Had to tell him to trim behind my ear. Painfully slow. I am very disappointed. Will never go back. Worst run franchise!!! He did not even know he sucked. What is your hiring criteria??? If any??? Now I have to pay more to get my hair fixed... Worst experience ever.

So I went in for a haircut in Meridian, Idaho. I told the lady that I wanted a layered haircut and don't want it too short. She said "yeah sure" then freakin' chopped my hair. My hair length is long and she made it real short like WTF you doing??? I'm never gonna have my haircut at this worst place. So disappointed.

I wish I had read all these reviews before going to Great Clips in Perryville, MO. I went in with a picture of what I wanted done. Nothing fancy just a layered cut, few inches off the length. Asked if she could do it, "Oh sure that's easy one." Well I chickened out as I was traumatized as a child. And thank God I did. I don't believe a strand on my head is same length. I wish I knew her name so I could warn others. I am on my way to Beauty College to hopefully get it straightened out. Damn shame go to a student after having a CHOPPED cut by a already working graduate. Never never will I ever go back there and I will advise others to not to go or proceed with caution. This was my second and last time ever going to Great Clips. Gave them a 2nd chance. Fool me once shame on you, fool me twice shame on me! They get the rejects who graduated bottom of class.

I am sorry for this review, but I am so disappointed of how one of the employees cut my hair. I asked for a simple fade, and last time I went I was happy with the haircut I got so I simply trusted them and went again, and the second time I went they cut my sides almost 0.5 to 1. My parents were very angry at me and I asked for a low fade, from 1-2 and I do not know how it ended up 0.5 all over!! Just a tip to those who visit Great Clips, if it's something special MAKE SURE!! You ask them if they can do it, other than being stupid like me and just trusting them, because of some random reviews. Very disappointing. :(

Great Clips should be name as worse clips. I waited for more than 2 hours today. In the meanwhile I kept on checking for my number which I was told that I am the next person every time. When I asked my name for the fourth time, they say "there is not your name on the list!" Like wtf! ** that attendant! ** worse clips! And this happened on MacArthur Irving, Texas.

This is my Third try to Great Clips and no matter where you go they tend to mess up your style. I told the stylist very clear what I want she asking me tons of questions. If I knew how to make that setting why the hell in the world I would pay for something I can do myself. She not only messed up my hair but she never admits she did anything wrong. Worst place for your haircut.

I went in. They were busy due to running a special 5.99 for any cut. Asked for a fade but when she was done it literally looks like she put a bowl in my head and trimmed around it. I was very specific with what I wanted. Told her I wanted a 3 in the back and fade the rest in. Also I wanted it thin out when she was done as well. Well that was definitely NOT what I got. She did the 3 on the side of my head and kinda trimmed the rest but never touched the top. I will not be back there again!

I had my hair cut today at the Ludlow store. I asked to have my cut to my shoulders and when she was done it was at my hair line. I look like my grandmother and I am 29. I hate this cut and I am very upset.

Yesterday I went to the Great Clips in Tucker, Ga to get my hair trimmed. I admit that I had been cutting on it before and I told the "stylist" that and not only showed her. Up also explained what I wanted done and that I did not want to have too much taken off - just even it up and clean it up. "No problem," she said. I got in the chair and she put the cape around me and started whacking away. I again asked her not to get crazy with the scissors and that I didn't want to look like a boy (I'm 70) and her reply was to just sit back, relax that she was the stylist - yeah right!

I took my 13 year old daughter in for a hair cut. Her hair was almost down to her butt. She told the girls to cut it gradually so she could tell her when to stop. The lady wacked it all off right below the shoulders. I was in such shock and my daughter just looked at me in a way that told me she didn't want me to make a scene. Not only did she screw up my daughter's hair, she wasted the hair. We would of donated it to Locks of Love. I just can't believe the lady did that. No more Great Clips for my family.

My husband went into the Great Clips next to our house which we've been going to for a while now. He signed in online but when he got there they made him wait for over an hour, hair was shorter than what he asked for and when he got home he showed me the back of his neck and the lady had cut him! Very disappointed with our experience with the Washington Great Clips.

Went to the store in Santa Fe on San Isidro. Jonna ** our hairdresser and I asked her to cut 2 inches off of my daughter's hair. Before she got started she ran to the back and got on her cell phone and then came back to receive another call, have a brief conversation and then started to cut her hair. When she was done I asked her what happened and she said, "I don't know". She must have moved around or something. And I told her this was unacceptable and I was refusing to pay for it until it was fixed. She told me that I had to pay for the haircut and then they would give me a free one. I refused and walked out. I went somewhere else to get my daughter's hair fixed, ended up cutting it above the shoulder is way more than I wanted. Was trying to let her hair grow out so there goes that.

This is third time this year - they didn't even call when they said WOULD. Never worked there before. They keep playing with me... Tell them to stop.

My wife took my daughter to the Great Clips in Frankfort, KY that is 2 miles from our home and we have been going to for 11 years. I THOUGHT they could be trusted but I was wrong. My daughter is 10 so she is starting to show some independence when we go places (wants to place her own food order at restaurants etc). My daughter told the lady that she wanted the length to be shoulder length and she wanted some bangs. What she got was a Bob with 1 1/2 inch bangs! She now looks like Dr Spock from Star Trek! I don't know HOW you can cut hair for a living and mess a kid up THAT BADLY.

I took my daughter to this ripoff place on Saturday, in Newtown, CT to get 2 inches cut off her hair. I expected to pay for a cut and shampoo. 20.00 but then I was charged 50.00 because they blow dried it too. I said to them, "you are charging me 30.00 to blow dry my daughter's hair." They told me because her hair was long. I almost died. I am calling corporate offices right now and will NEVER go back there again. I'm thoroughly disgusted with this place. She's 12 years old and I paid 50.00 for her hair trimmed. Are you kidding me.

I have been going to Great Clips for several years now. On my last visit as always I asked for a haircut - the stylist did the cut and asked if I wanted to have her use the flat iron. I said yes then when I went to pay she charged me $28. I about fell over. I have never been charged like that in the past. She said it was for cut and style. I could have done the flat iron myself for free. This is a Great Clips for goodness sakes way overcharged. They should be more specific about price before they do your hair, huge difference between $14 & $28. SHOCK.

I used Great Clips for the past 30 years. They have very nice people but they always suck; very bad haircuts. It will be very hard to unsuck GC service. I always give them good tips anyway.

Around 9:30 a.m. received a call from some female - representing Great Clips. What a Joke. Husband's hair still looks like he never got a HAIRCUT- because he did not. Buzzed in the back to the long hair - taking 1/8 inch off - & little cutting around the right ear - no haircut around the left ear. SHAME on Great Clips - to cheat a SENIOR & A VET! I told my story & she said, nothing! NOW I KNOW WHY - THE GREAT CLIPS SHOPS ARE ALWAYS EMPTY! BYE GREAT CLIPS. You will never see us again!

I asked for a half inch off and a Russian lady cut 3 inches off. Almost all of it. It was so stupid.

I went the Great Clips store at Lawrence Oaks in Morgan Hill CA and requested a neck trim which is $8. Karen took me to her chair and I said I normally alternated between a haircut and a trim and that I wanted a trim this time. She trimmed the back of my neck and then asked if I wanted the little bit hair near my ears trimmed. I said fine. End of cutting. When we reached the check-out counter she said that will be $15. I say 'what, I asked for a trim which is $8'. She said 'I used the scissors on you and that is a hair cut, $15 please.' I paid her but never will I return.

Using Great Clips for years. Found a GREAT stylist. Took my granddaughter and my daughter-in-law over the years. Today I went, asked if my favorite stylist was there. I thought I saw her but her back was to me. Was rudely told I could no longer have my favorite nor was welcome to wait for her until she was available. No appointments, no asking for more favorite stylist, take what you get. So rude and unfair and how uncomfortable for an old lady. Very rude way to inform a loyal customer. She and her wishes don't matter anymore. What happened to respect, good manners, or caring. What happened to "the customer is always right"? Well, I had to do what was right for myself. Said "Goodbye forever" really hurt.

I received the worst haircut ever today. She cut my hair so short it sticks out on one side and looks like a big chunk is missing. She cut one side of my bangs shorter than the other side. It's a mess. I got what I paid for.

When I went to Great Clips at Prominence Parkway in Canton, Ga, I got a young gal who has cut my hair before. This time she chose not to listen to my request of TRIM ONLY and scalped me. I look like a man. It is so short. She got carried away and took off about 3 inches all over. Now I have 1/2 inch on the sides and about 1 inch on the top. Very disappointing seeing as I have been going there for 2 years. This was my last time to a Great Clips.

This is my second time I visited to Great Clips and no wonder same thing happened as 1st visit. First time I told them to give more layers with pointed look. But I think they are trained with 1 type of cut. As both the times I was styled by same horrible haircut. Now I am wondering when my hair will grow back and I can go out without pony. I will never go to Great Clips again. Seriously I don't understand what kind of style they are giving. I hate you Great Clips. I feel like crying loudly.

I have been going to this salon for years and have always had a great experience. This time I had Melissa and she was the rudest stylist I have ever had in my life. I will never go back to Great Clips because of her and usually I take my 3 boys and spend about 60 bucks each time in there. This time Melissa was extremely rude and when I asked for another layer she said "I asked you that to begin with. I responded that." I said, "Yes I wanted a layer." She said "No you didn't." She was very argumentative and after a terrible cut I was afraid to ask anyone else in there to fix it. When she checked me out she was mad that I didn't give her a big enough tip and snatch the signed receipt out of my hand. I have never ever been treated so bad anywhere. I almost called the manager to deal with it right then but I didn't want there to be a scene with everyone in the salon. I really cannot believe I was treated that way.

I've been to Great Clips in the past and have had an inexpensive cut before. I brought my boys in and thought how bad can a buzz cut be. I have 3 boys and one lady cut 2 and the second lady cut the third. The 2nd lady was asked if she knew how to do a box cut which is a popular cut with teen boys. I step out of the salon for a few minutes. When I walked back in my son was clearly upset and the stylist called me over. She made my son look like a 60 year old man with a receding hairline. He missed school. She became defensive when I approached her and said I should not have stepped out. Stepping out doesn't change the fact that she should not be allowed to touch another human's hair. Perhaps she should consider dog grooming. I wouldn't subject my dog to her and her behavior.

I don't expect a terrific cut at these places but the price is cheap. But I hate the option of going online to get in line for the cut. If I get there first why should I have to wait behind someone that shows up 15 minutes after me?

Let me first say my first time going in there I had my hair cut great! But then my second time was a disaster! I was in such a good mood and excited when I got there. Sat down with this older short blonde hair woman and she could barely stay on track of what she was doing and what I wanted. Simply asked for an inch or two trim with a face frame down the center. But that was too complicated. I was frustrated the whole time getting my hair cut by her. Anxiety skyrocket, eager to get out of there, I just wanted to stop her in the middle and walk out. Then once I told her, "it's fine, please don't cut any more." Older lady became the evil witch of the west in a snap. She tried to get me out of there so fast, after the whole time of me sitting there still being nice. I've had plenty of bad experiences with getting my hair done but never as bad as I had got done with her.

Went to Great Clips at Shiloh Crossing, Durham. The lady Kimberley who cut my hair don't know how to cut layer. She cut my hair very very bad. She is really very bad hair stylist. When I called her to say that she gave me very bad haircut she said she will give me my money back. What nonsense is that? She didn't even said sorry. Such a bad staff.

I went into the Great Clips feeling positive. No wait. The girl who cut my hair was terrible totally not keeping track of what she was doing. Left the cut 3 times to greet others and get the phone. I totally understand I'm not the only one who needs a haircut but it was the worst cut ever. I guess you get what you pay for a 15 min cut that takes 40 min and your positive attitude for the duration of the cut to grow out or be reshaped. Never again.