Great Clips Reviews

She cut my son’s neck with the clippers, a couple straight lines at the back of his neck and one on the right side of his neck. She never mentioned the accident to us, and she left his hair uneven all over, as if the other stuff wasn’t bad enough. We have played absolute heck getting that boy to even get haircuts, he was always afraid they’d cut him. For this reason, he sits as still as he possibly can to avoid being cut. And now someone has; not a stay at home mom who can trim her kid’s hair, but someone who should be professional and knows what she’s doing. When my husband told her what our son wanted she had absolutely no clue what he was talking about, even though it’s a simple style. So not only does she have no clue what she’s doing, she’s negligent.

Great Clips does not honor their advertising. In addition the stylist at the Great Clips on Taylor Rd in Chesapeake, VA are adversarial and demeaning towards customers. Definitely not the way to treat customers. SAD VERY SAD.

I got a haircut at Lafayette Marketplace, it will be 2 weeks this Friday. I have to wash my hair before I can tell what it looks like. I wanted it layered, the sides weren’t layered and they weren’t, the back was layered on one side but not the other. I called 3 times and in their defense, they tried to call back, but I later discovered my ringer was off and the 3rd time, they were closed. I left messages, but the third time they were closed.

Oh I been going to this place for years now but after someone I haven't seen before starts getting smart because I had a mask on saying, "Why you wearing a mask? Afraid of getting sick?" Then a smart awwww after but that's not the main reason I'm on here. The main reason I'm on here reviewing is because somebody there buzz cut spots on the back of my head near my neck. Only reason I noticed is because some random person seen it and started lol at it.

They singleHandly ruin my hair every time I go to Great clips. I honestly hate this place so much and I do not recommend anyone to go here as how terrible and how much the staff suck and are completely untrained for requests. They cut my ear and I asked for a short cut when I had amazing long curly hair, but they cut ALL of my hair and made me bald. 1/10.

Completely didn’t listen to what I wanted for my haircut and the person cutting my hair was aggressive with the trimmers pressing them into my skin causing red irritation and burning on my back of my neck. I asked for my bangs to be about a quarter inch longer than my eye brows and they cut it about half an inch shorter so now I got this doofy cut with Pom Pom bangs that poof… also when using a guard for the trimmer for the side of my head my ear got in between the prongs and cut it a little. In the end it felt like they wanted to give me a hair cut they wanted and not what I wanted, the back of my head I wanted kept long for a mullet and the cut it short almost jaw level when it was to my shoulders before…

Worst haircut I’ve ever had. Melissa talked me into getting it styled and I had to redo when I got home. So not worth the extra $20! Dusty did my haircut two months ago and it was perfect. Inconsistent.

Today I went this salon (North Service Road, Oakville). Cutter cut my ear which has fresh bleeding. It was her ignorance. Her name is ANDREA. She was very rude when I went again to her to ask for this negligence. She even said sorry to me. Avoid this salon.

Been going to Great Clips on Woodman Drive for 5 years. Made an appointment week of Aug 11th. Show up for the cut. Was never approached to check me in. The stylist cut 4 people hair out of order and still hadn't check me in. Another lady who were sign up but not check in. After 30 minutes, I left and they added me as a no show. Talk to district manager by email and they turn it around to make it my fault. Never again will I go here for any services. Especially with the manager and district manager both are horrible. Found the one on Far Hills Avenue is just as close, but much nicer.

Because it's close, I went there for three years. I put off hair cuts as long as I could. The man there always gives me a single white wall after I've said no whitewall. As well my hair always smells like cigarette smoke. Not worth a fourth of the cost.

I got my cut from Donna ** today. She's just the best. She has been cutting my hair on and off for ten years. I don't usually get to the area but if/when she's available, I always ask for her. She not only "listens" but she's quite good at cutting, styling and understanding what I actually want vs what I need. She's fun, funny and I think she's awesome!

I visited Great Clips in New Milford CT in summer 2024 and asked for a trim. I HAD very curly hair and my regular hair dresser was not available, but since it was just a trim I thought it would be fine. The patron I saw was a very young, tiny blonde. As I sat in the chair she turned it away from me seeing in the mirror, which isn't always common. When she was finished cutting my hair she turned the chair back and I was so taken back by what I saw, I was speechless. She didn't give me a trim, she styled it as a mullet, and damaged my curl pattern so badly that I'm still trying to get it back, which my hairdresser assured me will happen but not for a while. It is now summer 2025 and it's just starting to wave so I have hope. I'm a 73 year old woman with short flat hair instead of all my natural curls.

The Great Clips on Ellerslie Corner Edmonton has poor service and quality. The Great Clips on 34th Ave and Gateway Blvd provides quality and good customer service. Be careful which salon you attend. Inconsistent between salons.

Thi ** is my Stylist to go to, Hands Down! She is Friendly and Happy with Quality Results allowing me to be confident knowing I will always be looking my best when I leave Great Clips in Foster City, CA. Thank you Thi **, you're the best.

Went to Great Clips yesterday. Have been going there for years now. We had Paige at Wards Crossing Lynchburg VA to do a cut for school. She is absolutely the BEST!!! My grandson's haircut was the BEST we have ever seen. Thanks Paige🌟🌟🌟🌟🌟

Mary **. Michelle styled my hair before and did such a good job that I waited for her last Saturday. This time when I showed her this picture of how I want my hair I ended up looking like this. When I got home and took a good look at it I realized how disappointing it is. My hair was long enough for this cut so now I have to wait before I go to a really good hairdresser.

Today I went to the Great Clips on Walnut in New Braunfels, TX with my Mom as I normally do. My stylist was Rocio and while her English was broken and I was worried there might be a communication problem, she had her name written on the mirror, which I thought was helpful. She spent a significant amount of time making sure she was giving me the cut I wanted and making sure I was content with the style. She handed me the hand mirror multiple times to have me check it, and I must say it’s been my favorite cut so far!

On Monday, 07/14/2025 at 10:14am, I got a hair cut at Great Clips on New Garden in Greensboro, NC. It was, without a doubt, the worst hair cut I have ever had in my entire life. My hair was cut about an one and a half inches all over. I looked like a cartoon character. I am ashamed to even go to the grocery store with my hair like that.

Great Clips Walkertown North Carolina stay far, far away... The stylists are evil and bitchy and they will take it out on ur hair! Went in for a "trim", she gave me a pixie manly haircut.... I got it fixed as my stylist was out of town when she came home and she said she couldn't believe the way she chopped my hair off as if I looked like a boy with a bowl cut! Total savages. I great clips will never ever get my business not this life nor the next... God knows, thank you and no, no great clips sucks¡

I have long hair and I frequently have my hair washed at a salon. Today I stopped by Great Clips at Hudson Corners. It was the worst service I’ve ever had. She did not even scrub my scalp and had the audacity to tell me that she did. She was very rude and did not completely calm out my hair when she was finished. I am so disappointed and appalled at the poor service and the lack of professionalism of this girl that was masquerading as a cosmetologist.

Lexi, excellent hair stylist. She's polite and experienced, and consults for best hair care. Thanks to Lexi and the coupons available. My mom and I will return to this salon again. I hope to see Lexi again.

I just stopped at The Canfield Great Clips. I got there 15 minutes early as usual and got in line. I was 3rd in line. I registered my phone number as you must do because you can't book online at that time. After the first 2 people were finished my name was #1 on the list. Both staff members selected the next 2 people and passed over me. Why do you have this system if you are not going to follow the procedures on this system. My money is as good as anyone else. I have been going there for many years and the service gets worse each time. If you don't like your job change your profession. But if you do then you can at least do it right and try to be courteous and profession, just continue to be mediocre at your job and this is the result you will get a failing business over time because of low level employees not doing their job with no accountability.

Today we went to Coventry Commons for haircuts. Staff was short handed and stressed. Our wait time said 49 minutes. So we went to the Pet Supplies next door. We were probably there 15 minutes tops. When we got back the stylist India was enraged. We were skipped over. I apologized and said the wait was 49 minutes. She got loud on my husband and said oh you know how this goes. So she cut my hair and was very short with my brother in-law who is handicapped. My husband refused to get his haircut. India said the computers were wrong. Did I know that? No I don't work there. So we won't ever darken your doorstep ever again. I hope things get better for your staff.

Just got a haircut from this location and I’m honestly shocked at how disrespectful the stylist was. I came in with a smile, I just wanted a basic cut, and from the second I walked in, the energy was off. The woman cutting my hair (Didn’t catch her name) had an attitude for no reason. She asked when I last came in, I said “about a month ago.” She checks the system and immediately goes, “It says a month and a half ago. You said one month,” in this condescending tone like she caught me lying. Like… really? Who cares? Then she asks if I want to trim the beard, and I misheard her because her accent was thick — and instead of calmly repeating herself, she snaps, “NO, that’s not what I said!” Like I’m bothering her by existing. At this point I’m sitting there thinking, what did I do to this lady?

This review only pertains to the two women working at Bardmore Promenade Great Clips today Tuesday 6:17. I showed them the picture that I wanted a haircut, simple haircut. It did involve scissors and a razor. They both told me. "Oh no! We don't use razors. It pulls the client's hair." I explained if the razor is sharp it does not pull the hair. "Oh yeah we don't do razors. We can't do that haircut."

I recently visited store #3525 on 5/30/2025 at 5:26pm and got a great haircut by a young lady named Gabby. I would like to bring to your attention her excellent customer service skills and attentiveness to customers. She is a very friendly and talented person who deserves recognition especially these days when a lot of young people's attitudes today can be very unpredictable. Sincerely, Andrea **

Great experience at Great Clips in Collierville, TN. Connie did a marvelous job cutting my hair. She was very professional, courteous and friendly! The other staff members were very friendly and courteous as well! Highly recommend this Great Clips!

I had a horrible experience with Great Clips, DON'T GO THERE. So I was deciding to get a haircut so I went to great clips because it was pretty close to me. So I went there and I asked them for 1 inch off the top and a number 3 on the side, and they said ok so I trusted them. When they finished the haircut the buzzed my hair off. I couldn’t believe it, I was really mad because they completely messed up my hair. After this incident I never went back to great clips because it is a horrendous barber shop. I would recommend not to go there.

I stopped in the Great Clips in River City today around 1:25 PM and the woman asked me if I checked in on-line. I said no, I was out running errands and stopped in. She said, "I am here by myself and a man has an appointment. I am only taking on-line appointments." I was sitting in an empty shop. I told her I am right here, right now. She just looked at me and started back to her chair. So I went to my car right out front of the shop and checked to see how many minutes it would be, if I went ahead and went on-line to check in. It said 0 minute wait!!!! So what does that tell you? No one was ahead of me. This is very bad business!

I just got haircut at the Laredo Great Clips. There's a lady that never cuts my hair as I tell her, but everyone else does. I hate going with her, but being Mother's Day, I decided to give her another chance. I should've stuck to my instincts because she didn't disappoint me about screwing my hair again. I don't know her name it might be Sany, but my invoice number is ** at salon #5802. Never again will I go with her even if she's the only one working.