Great Clips Reviews

Great clips in Tumwater, WA is awesome. I have been having Jess cut my hair for about a year. I chose her after watching her cut someone else's hair. Jess is very precise and really listens to her clients. Always delightful and positive. Jess, you're the best!!

Very, friendly, clean and responsive. Thanks to Yuliana.

I went to Great Clips Ridgemont Plaza for a haircut. A woman named Joanne cut my hair. She did a great job and was very friendly and personable. I was comfortable in her chair. Thank you Joanne!

Same as everyone else. The coupon emailed to me did not work. Was told after the cut. I intend to file a complaint with the Attorney General in Florida. It's an online complaint which will take a few minutes. Every state AG has a complaint form you have file online. They are the ones to stop the bait and switch of Great Clips.

A couple of weeks ago, I went to get a haircut at my regular place, and they made me wait well past my appointment time, so I left and went to Great Clips. I got very lucky because I got right in, and the girl who cut my hair was very nice, and she did a great job, so I wanted to become one of her regular customers. This weekend I tried to make an appointment with her online, but I was shocked to find out that this company will not allow you to make any appointments with any specific stylists.

My wife of 72 years old was talked into purchasing a hair growth agent and it did not work and when she took the bottle back, they would not reimburse her because she had used all the product. They do not stand behind their product like they said they would. I feel that is taking advantage of the elderly that need something like this product to help them out.

I visited Great Clips in Raleigh on Wycliff Rd in the Lake Boone shopping center. When I called to make the appointment, they seemed kind and welcoming. But when I showed up for the haircut, a complete change in attitude. The manager Rachel, was extremely unpleasant and unprofessional. Just rude. She had a bad attitude with me and the customer before me. She seems unhappy in her position and overall cranky. She did a terrible haircut. Whoever put her in charge should reconsider what a manager means. She doesn’t know how to cut hair. You are nothing to them except another 25% of $19. It’s appalling. I might even contact the state about it. If you are considering Great Clips for a haircut, surely there are better choices.

I had been a customer at the Great Clips near Wiles Road and 441 for quite some time. The address is 4340 N. State Road 7, Coral Springs, Florida, 33063. ** previously cut my hair, and ** has also assisted me. Both of them consistently represented Great Clips extremely well. They were polite, patient, calm, and professional. Because I have a cowlick, I need to give clear instructions whenever someone new cuts my hair. I am always respectful, and I regularly tip between $10 and $12 because I appreciate how hard stylists work.

I just had my hair butchered the other day, the lady did the exact opposite of what I wanted. She cut way too much off in bangs and length and it’s uneven, it is the worst haircut ever.

I asked them for a messy fringe and they butchered it.

Rita ruined my beautiful Italian perm, chopping off more than half an inch, like she said. Wolf ranch location in Georgetown texas. She and her general manager refuse to do anything about it and blame me instead. 😂 😆

Asked for 3 layer haircut I was told there was no such thing, which was also verified by another stylist. I stated I'm almost 65 and have never heard this. I was told they have been lying to me. I was a hairdresser and this is not true. Then I waited for a coupon in the mail and they were running same deal in salon, so coupon was not needed. Also stated I get another coupon at check out for $9.99. I asked what expiration date reply was I don't know. Well it's for 4 weeks later, maybe should at least be 6 weeks as that is the norm.

I went in a couple of weeks ago for just a trim. What I got was the 2nd worst haircut of my entire life. I went home to style it and noticed that it looked like a bob wig was sitting on top of my hair. I went back the next day to get it fixed and was told that, per the ticket, 3 inches were cut off. When Cheryl saw what was done to my hair she couldn't believe it. It was shelved (I think the word is) and uneven. She tried to fix without cutting too much more off however once I styled it, I noticed it now looked like a mullet. Once she was back in for an appointment, I went back. She tried to fix it but had to cut more off. I began crying. I spent 4 years growing out the worst haircut I've ever gotten, and now I'm back to day one.

I refused to give my phone number and was told to go somewhere else. I am 73 years old and been going to Great Clips for over 20 years and never had to give this info. I told the ass behind the counter this and he laughed and basically called me a liar cause this location has only been open for 5 years. I just moved to this area from Dallas. This was only the second time at this location. There were 6 hairdressers and no customers. You would think they would want some business. I can assure you that I will never go back to this location as long as this prick works there.

Great Clips Harvest Square Harvest Al. Sharon is the worst! I asked for a shoulder length cut. My hair was third down my back. Discussed and showed her a picture of what I wanted. Oh, yes I can do that. She paid no attention to what she was doing. Talked the whole time to her friend next to her about her son going to Japan and her husband trying to save for a trip to Paris. I tried to ask questions and was basically ignored. By the time she finished I had a very short and uneven (longer on right side) looks like a very rough Buster Brown cut but a lot worse. Supposed to be a shoulder length bob cut. Just short of a man's cut. She gave me very dirty hand mirror, spun me around, said here's the back. My hair is very wet, couldn't see anything. Asked her to dry my hair so I could see my layers. She gave me a nasty look, then dug her nails into my scalp when drying.

Quinn at Great Clips, Missouri City, is outstanding! She is confident, professional, and always takes the time to listen carefully to what I want. She is pleasant, personable, and makes every visit a positive experience. Most importantly, she consistently does an excellent job with my hair. I receive compliments every time after she cuts it. In fact, the compliments are so consistent that people have commented on my hair while standing behind me on an escalator, and colleagues at work often notice something different right away.

I took a photo of a pixie cut that was 1-2 inches on the sides and a soft look and landed up with a buzz cut. Linda was not RATING ZERO. interested in my photo and used the clipper and totally shaved the sides. She left a flip over on top. Needless to say I had to have it fixed!! I will NEVER go back there.

Truly one of the worst experiences of my life. The barber who was cutting my hair messed up and I had to get a buzz cut to save it.

On Glendale, she butchered my hair, she talked nonstop, and wanted to sell me "Bosley" hair products to grow hair, so she didn't care that she thinned my hair and cut way too much off. Awful should be ashamed of herself.

Net it looked like she was giving me bangs...I never wear bangs..she informed me she had to do it this way to cut my hair..I've never been so unhappy with a haircut!!.. I will NOT be back..for $23, I can screw it up myself myself!!

I had an awesome experience at the Texas City location with Rebecca. I showed an inspiration photo and she did an amazing job.

This is a -1 star. I checked in online, I get a text message that my appointment is coming up, and to head in, so I did and when I got there, they said it’s a 45-minute wait….. I was second in line. What a waste of time, why tell me to come in and then tell me 45 minutes?

My son went to get a low fade hairstyle and came out looking bald. After repeatedly trying kindly to stop the stylist, I was told to “let him finish” and in return he completely ignored and messed up the cut. I am extremely disappointed with this service and ridiculous staff and place. You guys are terrible. If I could give you guys 0 stars I would.

I never had a such a bad experience here. I was always cheers for the service but recently today when I came home I realized my hair was not cut properly. And she did not do 1 no and did 2 on side and back and also from back it was gap between my hair. Very dissatisfied today.

Checked in online at Great Clips, Lafayette Center 63011. Got there, was checked in and told, "I'm going to get something to drink and then I'll get you". She comes back, checks in someone else and without one word to me tells him he's next. I guess lying to your face is standard practice at this location. Will never go back and neither will anyone in my family.

This review is for Mary in the University City Blvd location. She is amazing! I've had two haircuts by her so far and I am very happy with her artistry with my hair. She is very talented and skilled. I am a pain in the butt when it comes to wanting what I want and she was very courteous and patient with me. In the end, though, my hair turned out wonderful.

I would like to give a shout out to my stylist ** who works in the shop at 2 Fairfield Blvd, Azalea Plaza, Ponte Vedra Beach, Florida. ** is a very professional and talented stylist who always has a friendly smile and enjoys sharing both of our family experiences with me. In my very first visit to Great Clips, ** gave me a unique style that my wife and family absolutely loved. I even received compliments from my coworkers at the office. I have been going to Kerry for several years now and she consistently delivers a quality haircut along with a pleasant smile.

Please, please communicate with your stylist exactly what you want for your haircut. Even if you show a picture, it will not be enough to help. Stylist should be asking detail questions too. I have a teenage boy crying over his haircut, again, that was cut too short. The stylist skills vary and not consistent. The staff are friendly but that is not a good enough reason to go back. We have learned this lesson the hard way, with heartache.

Even with a sheet stating how I desired my cut, then verbal instructions to leave sides halfway over my ears, the cutter destroyed the sides by cutting above the ear. Haven't had it cut that short since high school, that was 60 years ago! Extremely disappointed!!! Obviously, once cut off...I guess is 3 months it will grow back.

After my original Great Clips store was unable to cut a simple bob, I switched to another Great Clips in town. At first the service was good, but as older workers were replaced over the years with newer stylist, their method of cutting changed to a sight-based only cut with no clips to separate segments and insufficient wetting. This quicker method of cutting left straggly pieces and basically looked like a cheap haircut.

I believe that I have been scalped! I have never had my hair this short. Even showed a pic of me. I have had a few strokes. But this is crazy! I can’t do anything with it. I wanted the top a little shorter.

Great Clips at Depew should be named "WORST CLIP." The staff is rude, ill-mannered and impolite. Their customer service is pathetic, they didn't not provide us with hot towels when it was included in the service. The lady trimming my hair said, "I think you have been here before, I remember faces and not names, I remember your 4 year old son's SAD face!!" I showed her the picture of the haircut I wanted, which was a simple U-shaped cut, which she couldn't do. My 50 dollars got wasted.

I am very grateful & thankful to the Hair Stylist "Izzy" at Great Clips, an awesome experience, kind, respectful & Professional. She made me a Senior feel & look handsome again for a Senior. You Rock!!! 😉

I have been going to the Great Clips located in Winter Haven, Fl on Cypress Gardens Blvd. for almost a year now. Brittany is the stylist that has cut my hair each time, and she is absolutely the best. She is able to cut my bob hairdo to perfection. I greatly appreciate her. I don't mean any disrespect to the other stylist, it's just that Brittany listened to me and went with it. I ask for her each time I go there.

I have been a customer off and on for 20 years. Close to home. Have profile in system with self, brother, mom and aunt. My hair is straight and I only needed an inch cut all the way around. Maybe 10 minutes in the chair. I had an online $9.99 coupon and was told it wasn’t for that location. I sat down and frantically searched for a coupon that worked and every time was told it was either expired or not for that location. They never even offered to assist. They told me that I should have received coupon in mail which I did not. 10 minutes in chair, blunt cut cost me $20 including tip (I always tip even if service is sub par). I think that it is sad that a beard trim is half the cost that I paid. Unfortunately after Roman retired the service does not meet expectation. I will not be going back.

I'm in my 80s so you can imagine how many cuts I've had, some good, some bad, but mostly in the middle. However, a couple of days ago I made the BIG mistake of trying "Great Clips" on 13435 S McCall and I came out with the ABSOLUTE WORST butchering I have ever had. I figured I was in trouble when I saw the barber who looked sour and grouchy. The entire cut took less than 5 minutes and left me looking like a porcupine. I've been wearing a hat ever since. If you go here you'll wish you hadn't.

I always go to Great Clips located at Hartford Tpke Waterford Ct. My most recent visit my hair was cut by Stylist Kat, she is nothing short of fantastic and this is the second time in a row I got her, she listens to my concerns and addresses them to my full satisfaction. I must add how easy it is to get an appointment with times that meet my schedule, thank you so much, she is truly an attribute to this salon!!!

Checked in, wait time was 40 minutes. My son was up next. Then Ruby asked some guy that walk in, "Did you sign in online?" He clearly said no, then called him.. that was so messed up, what in the check in for then so disappointing 😡😡

Today was the last visit; brought my 5yr old son to this establishment 6 or 7 times and was never greeted with a warm welcoming, despite the employees saying “welcome to Great Clips” as you walk through the door. And today we were ignored by the usual lady who cut my son’s hair and met with annoyance by another employee. She was rude and unkind demanding my son sit by himself & take his jacket off, not even knowing if he had any social/mental or physical impairments, and made it known she did not cater to children. We left, never to return, as this is not a good environment for kids.

Went to Great Clips in Milford De... Big Mistake... The cutter never listened to my instructions. The cut was totally uneven. The back looked like a lawnmower cut... My wife asked me why I went to the school for the blind to get a haircut... Never again. I will go to a real barber next time...