Great Clips

Great Clips Reviews

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Overall Rating
2.5 out of 5
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Great Clips Reviews

ConsumerAffairs has collected 437 reviews and 1,932 ratings.

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Page 1 Reviews 0 - 10

Reviewed Dec. 6, 2023

Worst hair cut I ever received. The barber couldn't speak even English that I can understand. She was pushy and not very kind. Never had this so bad experience ever. She just shaved as she was shaving a nonhuman being. I will never recommend it. Don't waste your time or else you'll pay 25$ and get the worst haircut ever!!!!

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Customer ServiceStaff

Reviewed Nov. 19, 2023

I went for the first time and asked for an employee who was recommended to me. The employee who attended me said it wasn't her place, so I asked for her name, and she rudely replied that it wasn't her. Still, I decided to have another employee cut my hair, but they DID NOT KNOW HOW TO DO WHAT I ASKED, and all I wanted was to run away from there. I DID NOT LIKE HOW THEY CUT MY HAIR, and I DID NOT LIKE THE TREATMENT they gave to the customer. Even so, I paid. It was my first time, and I won't go back. My hair looks worse. I DID NOT LIKE THE TREATMENT, AND I DID NOT LIKE HOW THEY CUT MY HAIR. They are very rude. I would give them zero stars if that option existed. I feel like I wasted my money. My hair looks worse. I do not recommend it.

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    Reviewed Oct. 18, 2023

    They are not skilled in cutting textured hair of tan, black & brown people. They cut hair and don't wash the customer's hair before (Or AFTER) using hair tools. Dangerously UNSANITARY! Never again! Not happy with my hair!

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    Reviewed Aug. 12, 2023

    I walk in and the night manager is closing out the register. It was 6:47pm. I said I could return in the morning. The sign should say, "We do not treat you good after 6:30 and we will make you regret it." But no the sign says 7pm. It doesn’t say. "We leave at 7." Haircut is bad. I knew I should of let the day manager cut it. So this lady, third booth on the right made both sides of my head different. Sideburns different. She was kind of shaky either because the night manager was rushing her, or she is just that way. She did say the manager likes to leave at 7. What a terrible job. So if you are reading this DON'T GO AFTER 6:30. Be careful who cuts your hair.

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    Customer ServicePriceStaff

    Reviewed Aug. 3, 2023

    Called to ask about pricing and was hung up on. Called back and the person was very rude and hung up on me again! Called back and told him I would NEVER use their services. I will never go to any Great Clips hair salon no matter what.

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    Reviewed June 28, 2023

    This morning, I checked on a waiting list for the Great Clips location at 248 Eastgate Drive in Aiken, South Carolina. I signed in and was told that I had a 'slot' in 103 minutes. I checked over the next hour+ plus and it was pushed back. When I left the house for a ten minute drive I was told I was scheduled for 16 minutes from then. I got to the shop and was checked in. Though there were no names ahead of me checked in, there were three names listed. Over the next 45 minutes, two of those people in the "online" queue ahead of me showed up. This was after the time given for me, so their times had to have expired by then, though I know that the spot is held for several minutes past the time. I have been told 15.

    Then as one of those people was leaving, after paying, the woman at the desk asked a man who had just wanted in if he was whatever. Indeed he was, and he was taken ahead of me. I had already stood up to go to the chair. The man had to have been well past his check in time. I told the woman that I had to leave as I had a medical appt in a little over one hour. She said it was the system's fault. Maybe so, but she could have said something to the man just walking in like, "You will be next after this gentleman." After all, I had been told that I would be in a chair over 40 minutes prior to that. I had to leave. I am very upset. I have gone to the shop for about 8 years. I do not plan to go again. The lady from Bulgaria, who is the region supervisor (I don't know her exact title) is very nice as are most of the barbers. However, today the woman who was greeting and alloting slots did a very poor job in my opinion.

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    Customer Service

    Reviewed June 9, 2023

    June 7th got my hair cut at Great Clips at McGee's Crossroads, Benson, NC. The quality of the hair cut was one of the worst I have ever had. Uneven, scalped on the sides. I will never return to this location. The Stylist between customers sat in the chair and had a phone conversation while I was left waiting.

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    Reviewed June 8, 2023

    I hate this place. This is the 6th time I came to get a haircut and the lady messed it up. I showed 3 photos and told her I wanted a long hair flip and she cut almost all my hair off. In the front is super short it looks super ugly and looks like the haircut I did not ever wish to have. I hate Great Clips. Don’t ever go there.

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    Reviewed June 6, 2023

    I had so much hair I needed a haircut badly and I went in air with a coupon. I'm gonna go to a nicer salon next time. I should have done that all along. Every time I look at my hair cut that I just got from Great Clips a few days ago it upsets me. 1st off she shampooed my hair and then tried to comb it out and just made a big huge massive knot in my hair and she decided she was. Gonna cut all those knocks off and then she made another gigantic massive knot in my hair like most of my hair was in one big knot it was. Like a rat's nest. I have a or had long Auburn thick curly hair but it was so long that the curls weren't really there anymore and I always kept it in. A braid because it was so long. So so when I realized what she had done she had been shaking the entire time and I finally stood up to see what her progress was and that's. When I saw the huge massive knot. She didn't know what to do.

    I had to take over and get out all the knots itself which she was helpful in getting me conditioner and stuff like that. I actually felt pretty bad for her once The shock of what she had done wore off a little bit. Anyways so we get through all the knots and finally to the actual final haircut and one Half of my hair was longer than the other side like significantly so I told. Her? And when I got home it was still super uneven. It's so uneven and I got more than a Foot of hair cut. It's awesome and it's a little shorter than I would have liked. But that's fine my hair will grow back she just. She had no clue what she was doing. I'm not sure she's even gone to hair school. I mean anyone who's gonna hair school. You would think would be a little bit better than that.

    She was a nice lady but she was not a good hairstylist. One more thing it would have been nice to have an opportunity to relax get my hair combed and cut. You know I have a two-year-old baby so it was sort of a treat for me to get to do this. I hadn't got my haircut in three years. So my final recommendation is go somewhere else.

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    Reviewed May 29, 2023

    3601 South Houston leave rd. Here Ricky works who don’t know nothing.. He is good at playing bad jokes and not even good at clean shave.. First I asked him to put some hair and he did something wrong and applied lot of water on head and started playing bad jokes .. I suggest another one in this store than him.

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    Great Clips Company Information

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    Great Clips