Great Clips Reviews

I usually go to Great Clips and don't have problems as long as the older blonde woman doesn't cut my hair. Well this time I let her cut my hair due to the slim crew they have. Well she did it again! I specifically told her a light trim on top and she gave me a knuckle cut! Now I have to deal with looking like an idiot when I go to work. I am highly angry!

When I arrived, I said I wanted my hair trimmed. A young woman took a very long time to trim around the bottom of my hair. I began wondering. She acted like she was done. I have layers. I asked if she could trim up the layers. She was lifting hair like she had never touched it, snipping here and there. Kicker was she said someone had to check the cut. Another person showed her all the mistakes. More cutting. My point is I should have been told this person was in training. I was a unsuspecting customer. My hair no longer has "long" layers. I should have walked out. I have gone to Great Clips for over 10 years in Illinois, but I will not be going back here in Minnesota.

Worst hair cut ever. Wanted same haircut as the last 5 times for my son. They said they used a number 4 razor cut, so this time we asked for number 5. Even less of a cut. He got buzzed. They claim that it was a number 5 and that the lower the number, (1, 2 or 3) is even less of a cut. Not possible. This was incredibly short. Anything more would be a total buzz cut. Took no responsibility. No apologies. Terrible customer service. My son looks like he's existed in the army. DO NOT GO THERE.

The address of the store is 7380 S Rainbow Boulevard Suite 103, Las Vegas NV 89139 (Rainbow and Warmspring). I checked in my son online and entered the building. They didn't ask him if he checked in online. Later on another man entered and he did not check in online. He was called up before my son was. Then I told ** that my son checked in before the man who called up. She then just said anyway, "You are next." Anyone can make a mistake however she did not even apologize and instead just brushed me off. I really dislike that she did not apologize. Other employee apologized and help my son. I appreciate it.

They were not busy, had 3 people cutting hair, none of them were dealing with customers. Yet they did my haircut in roughly 3 minutes. It looked terrible, bad service, they don't care, utter trash. Would not recommend to anyone.

So today I went to Great Clips to get my hair cut and the lady who was going to cut my hair was very difficult to deal with and she gave my family an attitude and so did the Asian lady there and I asked for 1 and half inch cut off and she cut off 4 inches and it was so choppy that I seriously started to cry because of how bad my hair was and she gave my best friend an attitude that made her hair short and raunchy. I will sue Great Clips one day for ruining my life. Thanks to them I can no longer leave my house because of how bad my hair is.

I recently went to Great needing haircut because my stylist was booked. I've been there a few times over the years. I should have known better. Every time, it is a nightmare and I leave needing a hat. They can't cut hair, I don't know where they get these people. I might as well go to the dog groomer next time. I will never go back. I'm sick after leaving there and can't face the mirror.

I went to Great Clips yesterday, Lansdale, and it was the worst haircut I probably got! I asked them for 6 on top but a girl she gave me 3 on the top. I would recommend not to go there!

Half the time when I want to get a perm I can't. They either have enough scheduled or my hair dresser only is working 4 hours. I can't call more than a week in advance because they don't have schedules that far in advance. I have been a client at Great Clips for about 4-5 years and this just started since I have been going to this shop. Never had any schedule problem at the other Great Clips. So I guess I will have to take my business elsewhere.

I had the displeasure of working at the Great Clips in Hudson, Ohio for a brief time. They pride themselves on the fact that they had won "awards" from the corporation, what a complete joke. They are absolutely so unprofessional. To potential customers, they only really care if you leave a big tip and buy product. To them, you are just a number. You are simply part of their daily numbers/productivity. Most importantly, this place had a few state board violations. Brushes still having hair in them and using them on customers, old dirty Barbicide, they were warned several times by state board to keep hair from accumulating in the cups they keep their clippers in as it's horribly unsanitary. Potential customers (and potential employees), STAY AWAY. Pay the extra money to go to a professional salon, it's worth it.

Nov. 11, 2015, I went to Great Clips (Elk River) to get my Veterans Day haircut. I was turned down because I did not have a DD-214 service papers or a military ID. I am a veteran of the Vietnam era and I do not have a military ID and my discharge papers are in a safe deposit box. I carry my American Legion membership card as proof that I am a veteran. You have to be a veteran to be a member of the American Legion. They would not accept my Legion card. I was told that people had taken advantage of the offer that were not veterans in the past. I have used this card as proof at other businesses that offer services to veterans and I have never had an issue. It is accepted as proof that you are a veteran and they ask for your driver's license for proof that you are who you say you are. Why doesn't Great Clips recognize the Legion card as proof?

Nothing good about this location. The stylists seem to have an attitude, "This is what you get, take it or leave it"! I have had (7) different stylists cut my hair. Most haircuts were barely average, most were below. There has some stylists that come and go. No one stays for a long period of time. The stylists that have been there for a long period of time seem to be the worst. No customer service or trying to please the customer. Zip, zip, zip and you’re done! My last two haircuts were chop jobs! I would not recommend this place to anyone! Awful. 1955 Sheridan Ave., Lakewood, CO 80227

Great Clips Frisco Marketplace November 5th, 6pm. The lady was not only rude and disrespectful but very unprofessional. I don't know if I need to mention that she didn't smile -- ONCE! I showed her reference picture from her own book. She spent only a few min working on my hair and then she said she was done (so obviously rushing to get to the next customer). "Haircut" looked uneven and chopped and not what I asked for at all!! She seemed so annoyed when I tried to ask her to fix it and after another few min, and next thing I see ---she just shaved my head to almost bald. What a terrible place! Terrible service and THE MOST TERRIBLE EXPERIENCE! I would never consider to go to Great Clips after that ever again and I won't recommend this place to anyone!

My husband went there for the first time and came home with the worse haircut that I have ever seen. Long pieces hanging down in the back on one side and neckline not trimmed. And he was asked box or tapered in the back. He said tapered and she cut it box. The whole thing was unreal how it looked. A five year old could had done better. It's so close to our house that he thought he would give it a try. Well, that was the first and last trip.

My husband went in for a haircut (usually takes 5-10 minutes). He only had to wait 5 minutes for his name to be called. The girl took 45 minutes to cut his hair. As I was sitting there waiting, I watched about 20 people come and go (quick haircuts, paid and out the door - oh and by the way I had my son's hair cut too while we were stuck waiting for her to get done). As I sat there I got more and more irritated since his usual haircuts only take between 5 and 10 minutes. By the time my husband was done, he walked up to the register to pay and he had a ton of little pieces of cut hair all over his face. The girl didn't even clean him up or give him a towel to wipe his own face off (I don't know much about cutting hair...but the cleaning up after the haircut is common sense, I don't believe that is something you need to learn in hair-cutting school).

I went into the Great Clips at Five Points in the Fairless Hills/Levittown area and I told my hairdresser that I wanted a trim. She showed me 4 inches and I said that it was too much and we agreed on an inch or an inch and half. So she decided herself that 4 and maybe 5 inches would be better for me. She also gave me bangs without my consent. I've always disliked this location due to another terrible hair cut, but I was told it was new people, but I guess it's the same terrible service.

I was at Great Clips in Everett WA, on Evergreen way. The lady was nice, but the salon doesn't have anything related to other ethnicities hair. She doesn't have any tools to cut ** male hair. Even if she gave me a discount at the end, she should have told me before cutting my hair that she's not used to cut **. That was the worst experience I ever had in my entire life, feeling not welcome at all. I will suggest that they tell customers that they don't have the right tools to cut their hair before even touching their hair rather than telling me in the middle of the cut.

I went yesterday to get a haircut and only use clippers on the back of my head. I got home not no one in the back of my head because my head is shaved in back. I had a bald spot on my husband got home he seen it. The girl never even said anything about it. I'm hoping when I go up there today to see them that they will give me back my money. They better give me my money back. I will never go back - bad place. Do not go to Great Clips on Treasury Dr in Cleveland Tennessee.

1st of all took my daughter to her hair trim and we told the lady take about 1 inch off so the lady to Mary back to get hair washed and was never rinsed in conditioner. Came back to be seated and the woman to a comb and tried to comb out Mary's thick hair. I could tell by Mary's expression the woman was too harsh combing the hair. So what get me is the male stylist had to interrupt the lady doing Mary's hair and handed the woman spray conditioner and a wet brush but she still continue to jerk Mary's hair. I was so angry. I am not going back to Great Clips. The people were very rude, never started a conversation. -1 my ratings.

I just received a haircut in boynton beach, fl at this establishment. The lady cutting my hair was not at all focused on what she was doing as she was talking the entire time and kept stopping to explain to me whatever it was she was talking about. What really upset me was when she stated that she thought I didn't want my sideburns and before I could utter the words "yes I do", she cut my right side off. After she did this, she apologized and offered to leave the left side in place. I was so upset that I of course did not tip and plan to never go back there.

Great Clips North Point Parkway - I specifically said 'trim only' to the lady who welcomed me (my husband happened to be with me and verified he heard me say it). I repeated trim only to the lady stylist. After she finished my hair was chopped - I had one length hair all over. I never said layers. I wouldn't do that because for almost 2 years I've been growing it out. I called the salon from the parking lot and all they said was that they'd tell the stylist. I called corporate headquarters and they said they would call the owner of the salon. That was 3 hours ago and I haven't heard from them yet. It's a huge deal to me! She didn't even cut it correctly - I just showed my colleagues at work and they said it looks like a hack job that she cut straight across.

I went and ask for a short haircut. I wanted it long enough to still be able to straighten it. A small straightener will not fit on the back of my head. They cut off over 5 inches of hair and there is no styling it. The owner stated all he could do was offer me a free hair cut "when it grows back". I am not happy with this.

I will never go back to Great Clips in Vaughan again. Today I experienced the most degrading experience. I took my two boys there to get their haircuts, as picture day at school is this Wednesday and as we were waiting my 5 year old suddenly vomits, all in all everything got clean, I clean him up and he told me he felt better, just then they call my 6 yr old to cut his hair. I then proceeded to tell the haircutter how I wanted his haircut. When they called my 5 yr old and I asked him again if he wanted his haircut and he said yes, so he proceed to go to the seat.

There are a few instances where a business large or small, has a chance to really make their customers feel valued. Well, this is not one of them. Ok, so the app to sign in is pointless since they will simply skip you for the next walk in. I signed in. I didn't know that it was cash only due to an error with their register. I was early and checked in. I noticed the cash only sign and informed the lady I would be right back. I walked next door to the ATM and was back in 4 min, only to be told that the lady who walked in right before me, who had not checked in and was earlier told would most likely have to wait about an hour had been put in my place.

I really like Great Clips. I have been about 4 or 5 times. The last time I went, which was about 4 or 5 days ago, I had a bad experience. Every time I go I ask for about a 1 - 1 1/2 inch trim on the top. On the back I square it. Over the ear and my sides (Idk how to explain -- only a teen, not a professional, in hairstyles) cut the excess hair so that it looks like a square and the line then follows up to my forehead.

Great Clips Hair Salons's online coupons are fake. We received an email with the $5.00 off coupon. I took them to the branch at Vaughan. After cutting my hair I was asked to pay $19.21 but the online price is $14.00 plus tax should $15.82. I had a couple received on my email for $5.00. I printed and submit on my way to pay the bill of $19.21. The Salon attendance refused to take the coupon and claimed this coupons are not valid. After I paid the hair cut charge, I came home and check the online coupon which was almost same as the one I received though my email. I will never go to Great Clips Hair Salons any more and I will be choosing to go to First Choice Hair Cutters instead.

On 9/15/15 I entered Great Clips on Mill and Southern in Tempe, AZ. I asked Brooke for 1/4" off of my layers. My length (at the time) was touching my shoulders. Brooke reviewed notes from a prior visit and asked if I wanted 1/2" off. I clearly stated that I wanted just 1/4" off, just a trim. I looked into my lap and saw chopped layers of 1.5". I asked her what she had done and she said, "I'm trying a new layering technique". I asked for a trim of 1/4", not to be the testing rat of a new layering technique. I have a thin mullet-type fringe that hangs from the nape of my neck and then the rest of my hair is 2" long. One side is also longer than the other and I have loose strands that were not cut. These loose strands just stick out and serve no purpose. I received a horrible cut that is uneven, chopped, and I am unable to blend the layers together and make any sort of style. Brooke has ruined my hair and Great Clips will not return my email.

I went to get a fairly simple trim, just trim my already established layers. It's the worst haircut I ever had - she left one side in FRONT longer than the other! I had to trim it myself, I was too afraid of what damage they would do if I went back. Horrible place - DON'T GO THERE. It literally took her 7 minutes to screw up my hair. I've never had a 7-minute haircut, they are the FAST FOOD of hair salons.

I was in management for this company so I know exactly the games that are being played. When the owner or management get upset with you for whatever reason they will cut your hours - sometimes to just a 4 hr shift for the week. It's ridiculous! WORSE MANAGEMENT SKILLS!

I go to Great Clips in Linden. I will not let anyone cut my hair but Anita. I have curly, unruly hair and she does an outstanding job. I have been to high price salons and they didn't give me a good cut like she does. I highly recommend her.

I ask where their license were. At back of store, have to get up and walk back to see them!! I have been two times. Always have to ask them to use the neck papers. Had to ask for the receipt so I would know who cut my hair. Then she went to throw it away instead of giving it to me. They do not act in a professional manner.

My wife has used the Great Clips located @ the Gateway Shopping Center in Portland, OR a few times, with varied results. This last time, yesterday, she came out unhappy looking. I can't speak for every gentleman in these United States, but when somebody makes either my daughters or my wife upset & sad, I'm going to come looking for answers or settlement. Anyway, the lady cutting my wife's hair was clearly in a hurry. Strike 1. She left scraggly (long… 5"-6") stray hairs. Strike 2. She made a very clearly uneven cut, and went way shorter than she was instructed to. Strike 3, you're out.

I received a haircut from Great Clips on a few occasions. I typically go there because it is relatively cheap - 13 bucks for a haircut. Today was the last straw. I received a 5 minute haircut which is fine I'm a dude and it's not that they need to spend quality time on my hair. But when I got home I had hair on the right side of my head that was no kidding or exaggeration two inches longer than the left side. Before this the previous times they had always screwed up my bangs. I always spike my front. Every time I have had to trim them when I got home which wasn't a big deal. But this is not just my front. This is patches on my right side that are longer. If you have never been to Great Clips I advise that you don't. You have been warned. I believe it will be worth the 10 or 20 extra dollars to go somewhere else.

Over several yrs I've received from many stylists @ Toledo Oh 4038 Talmadge Rd Great Clips location the best service by way of experienced/professional cuts along with a welcoming atmosphere and eagerness to give customers the style they request. All this @ an affordable price.

I used to work at Great Clips at Duluth, GA. Owner is very unfair. I worked for three years she never paid me vacation time. If it's busy she doesn't let us use lunch time no matter how long our hours. Managers are changing every few months. Manager and her best friend are heavy smokers. When they smoke behind building all saloon smell of smoke. Girl w/ big bubbs cut hair all day long using same comb on every customer. I had very bad experience working there.

Great Clips at 300 3rd st St. Pete Fl 33701 (University Village). I have been going here for 8 months. I had ** and was great. Went in on 7/24/15 and had **. It started out when I noticed he was not in a good mood. I was real friendly with him because he was going to cut my hair. I was in the chair maybe 5 mins and he said "All done." I said "really?" This was the worst haircut ever! I noticed he did not trim my neck, around ears and missed a lot of spots. I went home and showered again and WOW. He messed up the entire right side. Friends came over and asked "What the hell happened? Who cut your hair?" Several said "he missed a lot on your right side, there are uneven areas everywhere." Told them I got it done at Great Clips but a new person. Honestly it was a mess. I went to work the next day and had at least 20 people within 2 hours ask me "Who cut your hair?"

I will never go back to this franchise again! I took my 9 year old son to get a trim. Now, keep in mind that this is a kid that is trying to grow his hair, just needed a trim on the sides. This amateur that was hired to cut people's hair like it's a joke- shaved my son's head to almost bald. He is devastated! All she said was "I am so sorry" and gave me a sorry card. Well you know what, this will take more than a sorry card!

a quality cut. I will not go back and I recommend nobody else go back to the Wendover location.

I went to great clips for a simple trimming of my length and bangs. She cut an inch off the length which I agreed to. When she was about to cut my bangs which were about 3 1/2 inches long, I asked her to just make the bangs straight and trim them about no more than an inch. She ended up cutting most of my bangs off. From 3 1/2 inches now they are about an inch long. That's being generous. Every time I try to do something with these bangs I just want to cry. I'm so embarrassed to even walk outside and to go to work. Morris Plains salon on rt10.

She made me bald. I showed her reference picture, told her how I want it, but she took a trimmer and trimmed all my hair off. NEVER EVER GO TO GREAT CLIPS GUYS!!

Never have I ever experienced anything like this in any salon! I went in for a shampoo only. Not my first time there. New hire took me to the sink, starts shampooing only the ends of my hair, didn't touch the scalp. My hair is very long. Down to my lower back and very thick. She then stops and takes a phone call while I'm head down in the sink with cold, sopping wet, dirty hair. Finally, after about 7 minutes on a personal call, she starts rinsing. I asked her to shampoo my scalp and she says she did already. Then I said she didn't because she was on the phone and stopped washing. She gets angry and told me "too bad you don't like it then leave!!!"

I was falsely accused of taking money from register and was terminated. This could not be proven so they gave me back the money which they took from my check. They are now trying to cover their ass and say I was terminated for another reason. Please stylist give me your view on what I should do to clear my name. Was I discriminated against because of my age? I am 67.

Irresponsible stylist at Great Clips at Round Rock Crossing - I told the stylist who seem to be a new Great Clips employee to use 5 on the top and 3 on the side for my son and I left to target leaving my wife with my son at Great Clips. The stylist used number one on the sides and since did cut the hair with size 1 by the time my wife realized, then my wife had to ask her to use size 1 for the entire hair. By the time I came back to pick them. I got the unpleasant surprise. I was so angry but I could do nothing to get the situation right. We paid Great Clips but did not tip the stylist. Then she said that we asked her to use size 1. Yes we did so but that is after the fact that she already messed my son's hair.

I took my 5 and 4 year old boys there the first time for a haircut. While waiting I figured that I can get a hair trim as well, shouldn't be difficult. The lady cut my hair in sections, there are no layers whatsoever. She even asked me, "so you want me to trim the layers too?" It is hard to describe, but I have to make an appointment to get my hair cut by a professional tomorrow.

June 10, 2015 Sewell NJ. Where to start?!?! First the lady who took my info was dumber than a door nail and as smart as a brick. With that said this was the worst experience of my life involving my hair being cut. She asked me what kinda cut I would like. I said a high and tight, very extremely basic hair cut. She asked me what my numbers are. At this point I should've got up and left. If she asked how long it was since my last hair cut she would've had clue of what to do. Anyways she proceeded to ask how long on top and on the sides. I said "I like the sides as tight as you can get them but not bald." She agreed to the terms. Then took a 1 1/2 and took one stroke with the clippers on top of my head and buzz cut me. I told her "you might as well buzz my head coz you just done ** my head up." Then she proceed to say it was my fault coz I agreed to the clipper guard number.

I usually book a salon appointment when I want my hair trim, but I haven't had much me time and thought how bad could it possibly be? Just one time? I had hair almost to my waist and asked for a trim. I agreed upon just below my shoulder blades, which was already 6". I can't believe it, but now I have shoulder length hair! I am stunned at how a female hair cutter could not have known that was so wrong! No one who has long hair would go to a "Great" Clips to get that dramatic of a haircut. WTF!!! Everyone I run into tells me "Whoa... your hair is so short... Did you donate it?" My answer... "No, I went to 'Great' Clips." It will take me about 2 and a half years before I will even have hair long enough to reach the agreed upon shoulder blade level.

On 5-9-2015, I probably received the worst haircut I have ever had in my 61 yrs on this earth. ** stopped and checked every single person as they walked in the door or she answered the phone every time it rang while the other stylist never left her customer. After explaining 3 times how my hair was to be cut, I walked out with a completely different haircut than I wanted. Parts of my hair weren't even cut. Sides were uneven, gaps in the layering and just a HORRIBLE cut. She never introduced herself either. ** tried to straighten out the mess but it will take more than one cut to fix it! If it weren't for ** and ** at the Cedar Hill shop, my son and I would never enter your doors again. You people owe me a haircut for the mess ** made. If you value your customers, Get Rid of ** before she ruins your business!

Been going to Great Clips for 2 years now since I moved to Fla. Call to ask for a stylist that has cut my hair before. Was told she comes in at 11 am that Thursday. Was there 10:48 - was told she's not there will be back in an hour. Had to do some errands (what's that all about). I couldn't wait. I ask to see someone else. WELL!! I explain many time what I wanted and what not to cut. Not a good listener talk and talk and talk not focus continue cutting. I did stop her several times and ask don't cut my bangs cause I wanted to let them grow out, she said she's just cleaning them up. Talk, talk while using the trimming. Unbelievable my hair is so short on the side now and my bangs have to start all over again. NOT COMING BACK OR JUST GO TO ANOTHER GREAT CLIPS. UNSATISFIED CONSUMERS AND PITS. I SHOULD HAVE NOT TIP HER. SORRY ABOUT MY COMPLAINT.

I worked at Great Clips for one yr. Worst year of my life. The stylist cutting your hair could had finish school yesterday. The most valuable thing you have besides your health is your hair. You are paid according on how fast you cut hair. This is called cutting on production at great clips. Please don't pay $5.99 for a botched hair cut. Get a professional, pay a little more. These stylist work for 8.00 an hr less than McDonald's pays. They can't cut your hair in the style you request because they are not trained professionals they are hair cutters.

It is the worst haircut I've ever had (Horizon Square). I originally had a shoulder length hair and I just wanted to cut it shorter. I showed a couple pictures of what I wanted. But she just kept saying "Yes cut it short and do you want it shorter." **. I paid and left right away. Then I went to another salon to do a real professional haircut ($100.00). And I told the stylist that my hair was cut by a five year old kid. Never, never, never have a haircut at Great Clips unless you want a bold head. I think they are not qualified to have scissors in their hands.

Great Clips treats their employees like they're being on the show Big Brother. No trust. Owners always being watched your time and for every haircut your time between haircut you going to give your all and you get treated with nothing but disrespect. Staff walk out halfway through shifts and get rehired stylists complain to customers about other staff members. Great Clips is only concerned about the customer how many coming through the door each day, how much money they make, but they forget the most important thing - without the stylists there they would not be making the money or have the amount of people coming in. They have no respect for their staff. The owners don't even know how to cut hair and everything is just timed right down to bathroom breaks.

I was terminated as a hair cutter for taking longer than the required time by great clips standards 12-17 min from greeting the customer, consultation, cut, sell products, ring up and invite the customer back. I'm a strong believer in great customer service, yet hair can not be treated as flipping a burger, as the owner would say, "We are the McDonald's of hair cuts" in and out service. At times it's not so easy to perform such a task when customers ask for certain haircuts!

It seems that 0 minute wait time is not accurate. It's either I still wait behind someone or "I'll be right with you" then they call another person up. I also have a complaint about my phone number I have. I had to give it to the person at the register 3 different occasions my number - while my name was there, my number was not? I check in with the phone I registered on website with?

It was horrendous and I am appalled at the fact that the customer service is lacking immensely! I am never impressed by how many people come to get their hair cut but I am more about what I experience myself. I came in to the Columbus, GA (Cross Country Plaza) location and was immediately greeted by the white lady and she asked me what I wanted and proceeded to tell me the pricing of each service. I agreed to have my hair "styled"! I was seen by a black woman (I am black also) and she began to ask me what kind of cut I wanted. I told her and then I told her after she cut it that I wanted my hair curled. She proceeded to tell me that I needed to get a perm and she was not going to be able to curl my hair without it being permed.

I am writing this review to keep people like me to be aware of Great Clips on 4135 Lavista Rd., Tucker, GA 30084. It was my first visit that made me to write this. Their customer service is OK but their job sucks. I told her (Asian lady) about using the level 2 to cut my hair, but I don't know what she used. After finishing I can see baldness on top of my head. Tried to tell her but she said that she can't do anything and if she does anything it will become worse. Next day when I went to work everyone were laughing that made me to shave the whole head. So please be careful...

Yesterday I had experienced a horrible visit at the Great Clips on NW at 154th and Penn. I was asked by one of Stylist if I wanted to work there and I knew that Stylist pretty Good and I have also worked with her before and I told her I was interested in the job, but I had told her the only problem is that I would not be able to come into the store for an interview until Monday when I get paid because I don't even have a penny to my name until I get paid and I had no gas in my car and she it should not be a problem she said if I could to the Website and fill out the Application and said Ok.

Do not go to the Martinez, Ca Great Clips. Stylist cut her hand 2x and she kept cutting. She should of have stopped and let someone else do it. She did not even sterilize the scissor. Awful.

Well, when I went to get my haircut there, the lady wouldn't let me donate to locks of love cause my hair had layers. All were longer than 10 inches. Not to mention she wanted to charge me 6 extra dollars to donate. However, when she did cut it, my layers weren't correct. The inside layer is shorter than the outer. That is the last time I am going there, they DO NOT deserve the name "Great" Clips. The people were rude and messed up my hair. The last time I cut my hair for donation was at a different place. They gave me a 30% off discount for doing it!

First time I tried the new opening in Souderton, PA. Had a wonderful experience with ** who cut, styled and gave me useful information on scalp and hair products. I am a picky person and a lot of times not pleased with results but this was a pleasant experience and will go there again. ** was wonderful.

I have been experiencing bullying in the work place by my EX Manager **. It all started in December when I tried calling in sick. She told me that it wasn't allowed, that if I wasn't in the store for my shift there would be consequences. (Note: She was off that day, fully capable of covering she just didn't want to.) - Beginning of January some things happened and I ended up in jail for three days. I had my mother call the store and let them know I wasn't going to be in those three days. From what I was told, the shifts had been covered and I was to return that following Monday.

I wish to compliment one of your Stylists, her name is **, from Winterwood Pavillion Las Vegas NV. I have been going to ** for sometime now and I have nothing but praise for her artistry. She is a very pleasant and hard worker, she never seems to be in such a hurry that you can't get the kind of haircut you request. I will keep going to her as long as she remains in your employment. Thanks so much for an enjoyable experience. :)

I hate Great Clips. Every time I go there, they never do what I ask. The stylists act like they have no idea what they are doing. I went there one time and asked for a trim and they butchered my hair. Recently, I went there just to get my bangs trimmed and re-parted because I have angled bangs and my stylist cut my bangs too short, unevenly, and acted like she didn't know what to do. Now, I have to wear my bangs back because I'm too embarrassed to go out in public now. Thanks Great Clips...

Read the coupon and followed the instructions and went to greatclips.com website. It does not allow me to set up an appt. So I tried other websites and even googled them directly based on their address. After clicking on various areas of the website, I still could not figure out how I was to set up an appt. I decided to try one last time and came across some reviews from those who tried their place. I decided it was best for me to go back to Walmart as I know it will cost me $26 and they are pretty close to what I want my hair to look like for work. See ya, heading off to Walmart now.

I asked for a trim requesting 1/2" to be taken off from the sides, front, back and top. The stylist (Cynthia) in American Fork, Utah, removed 2" on the sides, 3" on the back and top. I was not happy with this short haircut. I specifically asked for a trim and she merely justified her work. No apology. I have been going to GC for years and most of the staff do a good job listening and understanding to my needs but this is the third time I have been disappointed. This last visit was more upsetting than any before. I will no longer support their business. Cynthia, if you are reading this, pay attention and don't talk to the customers.

My wife took my boy to Great Clips two weeks ago to get his hair cut and used a competitors coupon to get a better deal. When she showed the on-line coupon on her smart phone, to the hairdresser, she was told that the coupon had to be printed. After debating the topic, the hairdresser gave in and used the coupon. Today when I went to get my hair cut, my wife reminded me to take a "printed" coupon into the store. I did as I was told and even showed the coupon to the hairdresser BEFORE getting my hair cut. After the hair cut, I was informed that I could not use a "printed" coupon and that it had to be "directly from the competitor" (apparently using the competitors paper???). I was then directed to a small flyer stating that the store did not accept competitor computer generated coupons. Shame on me for not finding the small ad on the wall with 50 other advertisements. Thanks for your NOT SO Great customer service. Good bye NOT SO Great Clips.

The worst series of haircuts i've ever had. It sucked. I'm not writing a novel.

I went to Great Clips and it was horrible.. I had spent 7 years growing my hair to my lower back. Well I went into Great Clips the first time and the lady had chopped 13 inches off which was fine. I was looking for something shorter just to get hair off, :) to feel lighter.. Well that being said she layered the one side, DIDN'T do the other side and I repeatedly asked "What about this other side?.." Well I thought she had got it done, left and went home. Come to find my hair so so so uneven, even my coworkers were shocked..

Went to Great Clips in Boardman ohio presidential square. Went to Lori who I trusted because she fixed my year one year prior after it was thinned out at Casals. Went to get my bangs trimmed and the ends dusted, then asked for a little crown height at the top of head. Well she thinned my fine long straight hair, leaving me with strands of thin dried out hair. She called it "chipping." Well why would she do that when she knows I had the same thing happen the year before and I was sick over it. It took over a year to grow and she destroyed it once again. Never trust anyone at great clips with your hair.

I will never go there again. Told the girl exactly what I wanted and ended up with the worst hair cut I have ever had. Ended up with what I would call not even a brush cut, just random short hair, and wanted the same style I had when I walked in, just a little shorter. After the first pass with the scissors, it was downhill from there. Stylist was a blonde with full sleeve tattoos, so stay away from that one. Ashamed to go out in public. Had to buy a hat and I don't wear hats.

Went to the Great Clips at Twelve Oaks in Savannah, GA. I told the stylist how I wanted it cut. Worst haircut I've ever had. One side in the back was much shorter than the other. Needless to say, I'll never go to a Great Clips again.

I was charged 39.00 for a wash and flat iron of my hair. I have never paid that kinda money for my hair at Great Clips. I go each week and get my hair done the same way, and I have never been charged like this. The only way I will go back is I will make sure Chelsea ** does my hair. I am very upset and from now on, I will go to Wal-Mart. I normally leave a good tip but not today.

I visited your Epps Bridge Rd location in Athens, GA. Note, this is my first time at any Great Clips. ** is the stylist that cut my hair. In fact, she's been my stylist for the last five years. I trust her with my scalp and hair. I will follow her to any salon she works. However, the way I was treated by management and another stylist was ridiculous and disgusted me. I have never been so humiliated and had an employee humiliated in front of me.

Want to be able to go back to same operator. Have a different look every time I go back.

I went to to Great Clips as I have once before, the hair cut was great and liked it.. I had spent 2 years growing out my hair from my own mess up and you mean slowly growing. One week ago, I went to Great Clips for a nice touch up hair cut. I walked out and came home and literally cried! My wavy curly hair that used to be between my shoulders and mid back, a little thin and curly mostly was gone!!!!! The back is so so short that it's barely passed my neck line and the sides were uneven and just below the jaw, not to mention the bangs were super short and hacked too. Two days went by, you could not handle it. I called the manager and went in so she could clean it up and to show her what this lady stylist did.. The Manager at Great Clips apologized. My response was, you can't bring hair back.

They didn't give me what I asked for, instead they did the complete opposite. I just asked for a trim and then once you know it they completely cut off the back of my hair. I even told them five times I didn't want the back cut. THEY DID THE OPPOSITE OF WHAT YOU WANTED. It took me a half a year to grow it.

Went to Great Clips at Ridgemoor Commons in Palm Harbor, Florida on a Sunday. Jamie, who only works on Sunday, cut my hair. I have coarse, thick hair that needed to be thinned out. I told her to leave my bangs and sides long, but cut the back short, as I was trying to grow out my sides. What I got was short bangs, short sides, and a long back that was not even. She also put conditioner on my hair, and sold me a bottle of it. The product was so greasy, that it took me several days, and numerous washings to get it out of my hair, so I did not use the bottle I purchased. I am glad my hair grows fast, but will never go back there again, since you are at the stylist mercy!

I have gone to Great Clips several times in order to give them a fair evaluation of services and qualities. Time and time again, they have failed to meet the expectations that come with their prices. While one would not expect top-notch work from a cheap store, just as one would not expect fast food restaurants to prepare high-class meals, Great Clips somehow manages to utterly fail even the most basic of requirements for a business. The employees will always ask you what length and style you'd like your hair. Even if you explain the most simple of cuts with excruciating detail to them, they will, not have, WILL, without fail, then proceed to COMPLETELY IGNORE anything either of you said, and give you a random, half-** haircut. They hire horrible, worthless barbers that know nothing about cosmetology, so brain-dead, in fact, that twice I have sustained injury from these pathetic people. This place is a money trap. The ironically named Great Clips can and will hire any bum off the streets, pay them as little as possible, and run scissors through your hair so that they can bathe in your hard-earned money. If you value anything about your appearance and safety, steer clear of this hellhole.

This was my 3rd time at this salon. The 1st time I had a good experience with a guy. The 2nd time the same guy was only so-so. This 3rd visit was my first experience with Kristie. Because of her I will never return to any Great Clips again. I thought she would be more in tune to my needs and style since we're both **, but in the 18 years that I've been wearing my hair natural this was the WORST cut I've ever had! Some parts long, other parts short--very uneven and lopsided. With my hair patted down and loose hair clippings all over my head it was difficult to tell how bad it was. But when I got home and combed it out I just froze in the mirror for about 5 minutes, not knowing what to do.

I went into Great Clips located at 3333 West 115th Street, Merrionette Park, IL 60803 with hair down my back, told the terrible stylist I wanted my ends clipped. She stated that I had long, healthy, beautiful hair. She cut my hair to my chin. The haircut was choppy and unprofessional. I don't understand how she miscomprehended what I ask for when I clearly said, "Do my ends look bad?" and she said no. I suggest no one go this Great Clips. I told the manager I was not happy and demanded a refund.

I guess I should have known better than go to a place where a haircut is 12 dollars. I asked for a shampoo, and that was probably the best part of the experience. I asked for a simple haircut and provided a picture. I keep finding 4 inch strands of hair where my hair is SUPPOSED to be less than half an inch. The lady didn't blow dry my hair or anything. If I get a shampoo, shouldn't I get a blow dry as well? I guess I'm going to have to go somewhere else to get them to fix it, because it is completely messed up. Thanks, Great Clips.

Me and my grandmother went to Great Clips Saturday. Now my haircut was fine but my grandmother did not get what she wanted. We went back on Monday and we complained to them. They were rude because we were mad at them. This is what one of them said: "That was rude of you to come in here and get mad at us like that!" The way customer service was is unbelievable! I will never go back there and I'm gonna make sure that I tell all 600 of my friends about the way they treat their customers.

I get a person I like to cut my hair, and it seems if she gets too many request she is either moved to another salon. I like the same person to work on my hair, every time I go in. I have difficult hair to work with and I like beauticians to get to know my hair and the style I like. I quit going to great clips because of not getting the same beautician, I’m afraid to ask for the same one anymore for fear she will be sent to another salon, that is too far from me. The one I go to now is only about 1/4 of a mile away. I don’t drive, I have to depend on a ride. Please "quit" transferring the beauticians to other stores who can’t help if they give good cuts and get a lot of request.

I went in and asked for a buzz cut. A 2 length everywhere is all I asked for. The lady somehow managed to mess that up and now there isn't a spot on my head that is even with another. She also managed to shave off some of my beard which of course I did not ask for. A horrible haircut like this can have a big impact on a student in high school, a place where your image is very important.

I went to the Lakeville MN Great Clips on Highway 50 to just get a very short trim but instead the lady cut off 2 inches of my hair, left it uneven, and didn't style it AT ALL. She didn't even part my hair. Not to mention she smelled heavily of smoke, left me smelling of smoke, and cut me with the razor. Never again will I go there.

Went to great clips on Arlington in Akron, OH on Oct. 5. Worst haircut I've ever had. Called 800 to complain. Store mgr called next day. Didn't know what to do. Never called back. Called 800 again today to complain a second time.

Hair cut was fine. Gave girl 5 dollar cash tip and paid with plastic. Put 0 with a slash in tip area, 13.00 in total area signed my name and left. A few minutes later my bank's text sent to me that total was 15.60. Went back and ask what was up. They tried taxes first and then said it was a hold that the 2.60 would be added back on my card. While listening to them BS me I pulled up last six months on my back account and saw that every time I went there they added a tip to themselves even if it wasn't put on ticket. Went home pulled up my Discovery card statements and there was the 20 percent tip added after the fact. So that's two different cards they did it too. Called my sister (brother in law uses same place) and the extra 20 percent was added on theirs too. I feel a 38% cash tip is more than enough, but these people want a 58% tip. Wonder how many people have been ripped off.

I have traveled the world extensively and have had haircuts in first, second and third world countries. And I have been quick to commend when I have received a good haircut. But now I have the distinct opportunity to state that I have received what I consider the worst haircut ever from Great Clips at Ferndale WA! The haircut was administered on Sep 15 2014 by employee **. Apart from her lack of professionalism and interest in cutting my hair, I felt I was treated like a commodity than a customer. She whisked through the process with the utmost disinterest and concluded abruptly without even asking me if I liked what I saw in the mirror. And to top it all, when I gave her a generous tip (I always do), she just grabbed the money off the table without even the courtesy of a nominal Thank You. The bottom line.. Great Clips sucks.... big time! Stay away from them if you care about your hair (and your dignity).

I'm a gentleman that likes a good quality type of haircut. After all they're not cheap. I have went to Great Clips five times. The first haircut was a very excellent cut, but after that it was a mess with the ladies that cut my hair. The last lady had an issue with her ex-husband that I literally felt the blade from those clippers and the haircut was not at all what I wanted. Don't go there if you're a gentleman that likes quality haircuts. You may pay little more at a barber shop but well worth it and take your son too. Show them how to get a quality gentleman's cut.

I was on my way out of town and went in for a simple bob, brought pictures and my hair was already cut in a bob but I wanted it shorter and the ends cleaned up. I didn't mind she didn't wash my hair whatever but she dampened it and went on to chopping off the back of my hair but only the BACK! She didn't shape it up or lift any one part of my hair to see if it was even! She didn't shape my bangs! By far the WORST HAIRCUT OF MY LIFE! It is short in places it should be long and long where it should be short?! It is terribly uneven and looks AWFUL and I am very upset. I thought I may be overreacting in store by my shock of how awful of a job she was doing. She slightly blow dried it and it was damp when I left. What? For $14 you can't get your hair blown dry with a round brush and get it actually dried?! So I left with damp uneven crappy ** looking hair! Big mistake!

I was given a buzz cut and did not request it. I told the lady I want three on the sides, not all over my head. She told me it was my fault and the manager did nothing to correct the problem. I got a hair cut I did not request. The service was poor. The lady smelled like smoke and the manager did not care. Let the buyer beware. This place is awful and quality is awful.

I went for a wash, condition, Cut, Blow Dry and Flat iron 2 weeks ago, $60. OK, My hair is past my bra strap. Debbie did a wonderful job. I returned yesterday to have my hair BLOW DRIED ONLY!!! I had surgery on my wrist and am unable to hold a blow dryer and brush in both hands. Regardless, it was a BLOW DRY ONLY. I went in fresh out of the shower, hair just washed, still wet. It took her 22 minutes. Tells me that will be $45.00. I am in shock. I say "WHAT???" Her response is "that is considered a style". By mid afternoon my hair is a mess. It was not completely dried or it would still look good. Are you kidding me? My hair is straight, just to my bra strap and it is $45.00??? I WILL NEVER RETURN. I have had my hair done at high end shops and paid a maximum of $20.00. Great Clips lures you in with inexpensive cuts and rapes you for basic services.

Sheridian Safeway - The worst experience ever. I had gone several times for a blow out and Elane had always charged me twenty. I went in Saturday and asked her to take a quarter of an inch off. My hair was destroyed with holes everywhere. As explained that it was not what I wanted, she told me to "fix it" - just because I use to be stylist doesn't mean I want to come in and pay to do my own hair. The salon reimbursed me for my cut but not the style that I was quoted stating that it was not their fault that their stylist told me that was the price. They charged me fifty five and gave me twenty. I don't know what to do at this point.

Only went there because of the 7.99 coupon. Choices of stylist on day were Jennifer and Aldolpho that hardly cut your hair to force you to come back more often or take a chance on the third stylist named Raminta. I showed her multiple pictures and Raminta assured me she could duplicate it. I mentioned I going on interviews and was nervous about the cut. She ended cutting too much and shaving a 'hole' in the back of my hair claiming I didn't have enough hair to begin with. My hair upon arrival was at least 5 inches and she shaved it down to less than one inch. Plus the sides were uneven. I can't even go to another salon to get my hair fixed because of all the layers which I did not ask for. I called corporate office and requested a call from the owner and money back. To date, I have not heard about either requests.

I went for a haircut and employee "Jackie" first of all sprayed water in my eye which was no big deal. When she finished the haircut she then asked me if it was short enough. I told her I didn't know that I needed a mirror to see the back. She then said "You can't tell by feeling?" I have been to Great Clips many times over the years and have never had anyone treat me like this employee did today.

The so-called stylist cut my hair with thinning shears for the most part instead of scissors, he left uneven holes in the back, there is no evenly cut hair on my head at all. He asked if I wanted the front cut as if that wasn't part of the cut, he tried to sell me a product to give me the lift on top that I asked for instead of giving the proper cut! Cut it so short and uneven it can't be fixed! While I am older I am still very aware of my hair and I was upset enough to be in tears! I do not want to EVER step foot in one of their shops again! I also want to warn others.

Do not go to this Great Clips. They overcharge everything. I went for a shampoo, blow dry and flat iron and they had the audacity to charge me $50.00 flat rate for flat irons, and then she came back and said for any irons. Then they lied and said this was going on for 2 years. I just went there 3 months prior and was charged $30. Plus they were rude. So I called 3 other places and their prices were $20-35 for the same treatment. Not to mention they had a wait time of 21 minutes and no one was in the shop and hadn't been in the shop. I was amazed at the lies and the overcharge. Don't go here unless you want to be overcharged.

5.29.14, I went to Great Clips in Columbia Park Center to get my haircut... normal 15-year-old girl right... and I asked (exact quote), "I would like choppy layers and a sweep to the left..." like I have always done and she messed it up -.- She cut my hair really short BUT I didn't ask for that... and she didn't do the sweep to the left. She did it to the right. I guess she needs to learn her left and right... and she was not listening at all. I even showed her a picture. You know, so she would have guidelines of what I wanted and SHE STILL MESSED UP. I can't believe it. I am so pissed I don't even want to go there again.

I've been going to the great clips on liberty grove in Rowlett, TX. Their online check-in process is horrible. I've been here so many times and even if you are checked in online and you are the next on the list, they just ignore you and go to the people that's in the store. What's the point of online check in then. One time I got mad because they choose someone else before me and I was next and when I asked them, they said that person was there for a longer time than I was. Seriously you don't think I'll be mad. No one of the staff knows how to do the checklist, as I've noticed this literally on every time I went there.

Today I got my haircut done. The girl don't even know anything. I asked her style in front. She ruined my hair cut. I really hate it. I will never ever go for haircut in Great Clips. I hate it, bad quality hair cut. One girl really messed up bad with my hair. I am feeling so bad. No to Great Clips.

I got my haircut today June 18, 2014 by the stylist named Veronica and she completely ruined my hair. I told her that I wanted to grow my hair out for when my Boyfriend got back from Afghanistan and to do no layers. Not only did she do choppy layers, she cut half my hair so short it can't be put up and the rest is like a mullet. I would never recommend going here!

**, employee at 7 Chesmar plaza, Newark, DE is one racist woman. She denied me a haircut when I walked in a few minutes before the store closing at 9 PM. I asked her if she will accept my coupon the following day and she responded "we don't accept expired coupons". Well, Mrs. Racist **, it wouldn't be expired if hadn't shut down system even before the closing time. You had other customers of your race sitting in the store getting a haircut but you won't cut my hair even where there were three employees in the store and only one was cutting another customer's hair. You should go find a job somewhere you don't have to deal with customers.

Went to your store located on Wayne Memorial Dr. I schedule, took a picture of how I wanted my haircut. I saw how she cut it and told her I would be back if it was not right. I got home and washed it and saw I had walked in with the same haircut I had when I walked in. Due to my schedule at work I went back a week later and she still did not do it right and still had to pay for that cut. I have called corporate three times and still cannot get any response. Due to the bad haircut I had to cut my hair short and pay once again for another haircut.

I have been a loyal customers for years and have been using the online check-in app as long as it's been available. On 5/17, I checked in online and waited until it was my turn. I was skipped and asked to wait when a person known by the staff came in without an appointment. I will be taking my family's business elsewhere and will no longer use your company. Rude and ridiculous.

I went in to the Mill Pond Great Clips off Kildaire Farm Rd for a TRIM. I specifically asked for 1" off at most 1 1/2" trimmed off. I had the red headed lady whom not only was rude as hell but scissor happy. I repetitively told her I want it trimmed and like my hair long. She cut 5" off my hair. I am extremely pissed off. Hairdressers need to be penalized if they don't do as asked. Who the hell are they to cut as they want? It's my freaking hair. Do not go here and if you do, definitely avoid red headed hair dresser because she will do as she pleases.

I had collar length hair when I went in. Daniel asked how I would like my hair cut and I said I wanted it trimmed. She asked how much to trim off and I said about an inch off, I want it about half way down my ears and to layer it. She repeated exactly what I had said. I said that sounds good and she started wetting me down and combing. About that same time a kid around 5 yrs old was crawling into the seat next to me while his father was saying "buzz it a #2 all around and #4 on top.| Daniel started telling me that everyone in the place just up and quit so they brought her in from another store. She was working in two Great Clips thirty miles apart and never gets a day off. Before I knew what happened Daniel had the entire back of my head up beyond the crown of my head, shaved to a #2!

I think it's pitiful that I went to Great Clips to get a hair cut during the promotional 5.95 hair cut special, and my hair was chopped! I honestly get the feeling that the person cutting my hair cut too much off, just for spite of it being so busy there at the time. She only seemed rush into my haircut. She didn't listen to how much I said I wanted cut and, after she started cutting I wanted to scream STOP! But I didn't want to make a scene there. I have learned my lesson about going there, NEVER AGAIN!!

I went to Great Clips at 10675 E Northwest Highway in Dallas. I said I wanted long layers to add body and some whisky bangs shaped around my face, longer on the sides, etc. I wish I could send a picture how bad, chopped crooked, no real layers... uneven not even long enough to cover up by adding a curl... won't go around curling iron. I already have thin hair so now I look bald up front. Tried to put a head band in... so short the hair is sticking straight up, seriously. So short won't go back short distance of headband, looks like I'm balding on one side. I left feeling ugly and angry. I've been to different Great Clips before and at least got a decent clean up. Unfortunately this won't grow out in time for me to be a presenter at a national conference. This is horrific, horrific!

I took my daughter (a 5-yr-old who has been to salons frequently, and knows to sit still) to have a little length taken off and to get long layers with side swept bangs (I even took a photo in for the stylist to refer to). Instead of giving my daughter what we requested, the "stylist" took matters into her own hands and gave my child a "bob" (and not even a good one). My child's hair was down to her waist when we first got there, she was only supposed to cut about 5 inches of length. Now her hair is short enough to see the back of her neck. She doesn't have any layers, the bangs are straight across and there are several gouges throughout the entire cut. I do not know where this woman got her license to cut hair from, but I firmly believe we would have gotten a better cut from a dog groomer. Just to get an idea of what my daughter's hair looks like, find the movie "Bucky Larson", her hair looks EXACTLY like the main character's.

I left the house to drive to my regular hair stylist of seven years at the local Great Clips. It takes 17 minutes to fight traffic to the location. While I was in transit a man, not even on location, used the ONLINE CHECK-IN to steal an, "electronic-cut-in-line". He came in ten minutes after me... and was served first. Great Clips built itself as the "drive-by and stop" haircut place that wouldn't take appointments. It was always, "first come-first serve".

Was expecting a haircut for seven bucks. I was charged double. Haircut took ten minutes and hair was stuck all down clothing in the back. Did not clean up my neck or anything. Got home and trimmed straggling hairs everywhere. I wouldn't go back if they were free.

I had a wonderful experience at the Great Clips in Pekin, IL on Jan 25. I've always had long or medium, thick hair that has always been difficult to deal with. It would either look oily or I'd just throw it up into a crappy pony tail, so I decided that with a new job and starting college, that it was time for a new look. I've always wanted a pixie style hair cut, but was always afraid to get all my hair chopped off because I feared the stylist would do a bad job, but this was NOT the case. I went to the woman who seated me, who was named **, and explained to her what I wanted and showed her pictures of the style and she studied the picture calmly and listened to everything I had to say as well as adding her own concerns. We had a wonderful rapport and I felt like she understood what I wanted as well as adding a style all my own to my look and she did. I love my new hair cut and it fits me perfectly. Go to ** if you want a great cut at Great Clips!

DO NOT go to Great Clips in Chehalis Washington if you like having hair!! I went there Sunday with a full head of hair, wanting half the length cut off! The SUPPOSE TO BE manager grabbed electric shears, and before I could stop her, proceeded to shave my head BALD, less than 1/4 in long! I made her stop right there, and had to go somewhere else, and have what was left fixed, and cut right! She refused to tell me her name, or the main managers name! In fact, when she knew she was in trouble, she left and went into the back room and hide!! I usually go to one certain girl there, but they just moved! Freaking unbelievable!! Since then, I've heard all kinds of horrible cut stories about them from other people!! Needless to say, I'm sporting a crew cut for a while,, and I'm not done raising hell on them yet!! Horrible place to go!!! I'm talking with corporate daily, and letting everyone know how they treat their customers! She has no business whatsoever being a manager, or cutting hair! And this is the second time I've had a horrible experience there within a year!!

Debra was rude and self involved. I was unhappy from the start. She had me put my bag and jacket on the hair covered floor. She repeatedly snagged my upper ear piercing, despite the fact that I pointed it out to her. She would not stop complaining about her personal life. I can get past all of this for a good haircut. The cut is truly awful. She cut it much shorter than I instructed. She then blow dried (without a diffuser) my curly hair into a frizzy mess. Then brushed it out into a complete disaster. Maybe she can cut straight hair okay, but my cat could've done a better job with my curls. I just wanted my ends trimmed. Simple. I left the shop in tears.

Worst cut I ever had. STAY CLEAR.

I went to Great Clips to have my hair cut in layers and blow dried. So the Lady asked how much I wanted cut and so forth. I asked her if she could blow dry it and she said yes but it would be an extra $24. So she cuts it which I liked and then came the blow drying process. Their sign says "STYLE" so naturally you would think you're going to walk out of there with a nice hair style. "NOT", All she did was dry my dried hair and now I had to come home and do my own hair, defeated the purpose of going there and paying $36 for this disaster. The hair stylist was very nice and friendly but she informed that if I wanted them to use heating tools it would be extra!!! Well, damn I could have styled my own hair. Uggggh so annoyed!!!! Never going back there again, EVER!!!

Terrible experience in East Lake Great Clips in Clermont, Fl. - I asked them to honor a coupon from a competitor, and they wouldn't accept it because it was computer generated. Stylist asked the Manager; the Manager shakes her head "NO" and would not acknowledge me as she approached the checkout. I have been going there for years and will never return to any Great Clips Salon. They saved $2.05 by not honoring the coupon, and lost me as a customer. I will also let almost 700 people that works for me know how I was treated.

I decided to try Great Clips in Flushing, MI and boy do I wish I hadn't. They hacked my hair up so badly that even my husband was embarrassed to be seen with me. They also wanted to charge me an extra $15.00 just to use a brush on my hair. So their prices are not that cheap.

I went into Great Clips with great expectations of the management and interviewing process, (paying no attention to all the bad reviews I've seen whilst doing research) when I came in for an interview. It was a very pleasant interview. The manager told me I did quite an amazing job, and that she couldn't have found anyone better for the job. The manager then asked me to attend the second round interview so I delightfully agreed. When I left I thought well wow, they seem pretty pleased. This could possibly be a great place to work.

Does business as a joke. They want robots, they want to stall. Sounds same and do the same. No personal connection with the customer because they don't want you to have that connection because every time you go in there is a client they want you to try the next person. Very cold and unprofessional. Unfortunately this franchise is all the same. It's not a very pleasant experience especially for a woman and the other things they hire anybody that has a license. I can't even cut hair. I seen with my own eyes. If you have a few extra buck it's better to go to a private shop and get the whole good experience.

I went to Tina at the Paola, KS Great Clips for a simple trim of a simple bob-type haircut. I asked for the same style as my stylist - shorter and layered in back, longer and slightly angled on the sides and a light bang. Just like what I had, only tidied up. It's a basic cut that is one of the first taught to students in cosmetology school. She did the opposite. The "style" was more like an 80's mullet than anything I've seen for a long time. And my hair was almost dripping wet and plastered to my head when I left. When she told me I was done without offering me a chance to see the back, I told her I didn't like it and wanted it cut correctly. She refused. She said she cut it how I told her to and she wasn't going to do anything else to it. She was rude and more involved in participating in the gossip than in working. When I first moved to this area, I had heard to stay away from them but didn't think a simple trim could be messed up so completely. I am going back to my regular stylist even though she's pricey. The quality is worth it to me.

I have a wedding to attend this weekend so I thought I should go get a trim. I have been to Great Clips before so I thought "hey, why not?" As I walk in, I see 3 ladies. 1 who looks like she is ready to retire, 2nd one as if she was barely old enough to hold scissors, and the 3rd one looked as if she was upset to be alive. My gut feeling told me to run, but before I knew it, I was signed up and ready to go. As I instructed the senior citizen very slowly that I ONLY wanted a trim, she said "not a problem".

I would advise customers not to pay a dime extra for a hair style in Great Clips Chalfont/New Britain, PA. Just as we'll burn your money and stick your head underneath a lawn mower. What was more shocking than a cut and style that looked like a kindergarten performed was the attitude of the staff and worst yet… the owner. She evidently informed me she did not need any business. The advertised satisfaction guarantee is just for show. Save your money and hair... stay away from Great Clips and their unprofessional owners. The Chalfont store needs some servicing on customer relations!

Please do go to Great Clips. My first experience with Great Clips will be my last experience with Great Clips. The people working there are rude and don't care for your hair. I'm stuck with this disgusting haircut and I can't do anything about it!

I went with my son for a haircut. The oriental person at the front had the worst behavior. He started yelling in front of all the customers and using bad language in front of women and children. I hope the owner of this fire his Ass soon.

It takes a lot to make me cry. However, my long hair is something you do not mess with. I left Great Clips in tears almost every time. After a few bad hair cuts, I stopped going. However, when I'm feeling like I have spent too much money lately, I somehow convince myself the 12-dollar trim from Great Clips is an okay choice. Like who ** up a trim?! Trust me, it is totally possible. Do not go there unless you have a person you trust. I would rather spend 40 dollars and then tip on a trim than let these idiots cut my hair.

I went to great clips to get a trim about 1/2 inch of hair. I first asked the person who took me (April) if she could actually cut my hair since I am natural. She said yes and trimmed my hair. As she started to trim my hair, she started to take off 1 inch and then 2 inches, etc. I went home very upset and wanted to wait to go back and talk to a manager since I was devastated. I went back into the salon today (Sunday) and told the stylist that I was very upset with my haircut and wanted my money back. She started to get defensive and said that she told me my hair would be uneven. She never told me this and also insisted that she will make it even after she did the cut.

I had been going to a particular stylist at my local Great Clips Salon for about 7 months now. During every visit to trim my hair, we discussed my color-treated and very straight hair (which is obvious) and my wish for a perm. After months of talking about it with her, and her constantly assuring me that it would be fine, I scheduled an appointment for a perm on November 30, 2012.

Great Clips employee had bad attitude. I asked for a certain length and employee picked up an attitude. I had the same experience on a prior cut with her co-worker. I will not go back.

I had the best service. The girls that work at the Meridian Great Clips are professional all the times my whole family and I have been in there. I tell everyone to go there because they are the only hair salon I trust with my hair and the staff never changes. The managers are great. They always try to make me feel welcome. So thank you, Meridian Great Clips.

I have been getting my haircut at Great Clips in Griffin, GA for 12 years. I have never paid more than $18.00 for a wash, cut and blow dry. I usually pay $15.00, but sometimes, depending on the stylist, I would get charged $3.00 extra for drying it. This time, I had a coupon from the Christmas lights at Atlanta Motor Speedway, $9.00 off. So, the owner, who was smoking in the shop, too, told the stylist to charge me an extra $16.00 in addition to the $15.00 and the $3.00 making the total of my haircut $34.00! And I have short hair, too. I have contacted corporate 4 times who says they have contacted the owner. The owner told them she would contact me each time to rectify this, but she never has. Most recently, Christen, at the corporate, said she would call me right back or the owner would and this would be taken care of. Christen's number is **. I have heard from neither, and once again, it has been almost 2 weeks. I want the $16.00 returned to me. I was ripped off! And I do not appreciate being used and abused.

I had a gift card that had about 9 to 10 hair cuts left on it. I lost my wallet and called great clips and was told that I could cancel the card if I had the card number. I was given the e-mail address of crs@greatclips.net. Well I got a lot of websites and not a one that seemed to address the problem. I paid a lot of money for the card and nothing could to be done. Who can help ?

I was at the Great Clips Hair Salon inside Meijer in White Lake, Michigan on M-59 near Bogie Lake Road on 10/14 around noon. I got the worst haircut that I have ever had. The left side was almost the same length that it was when I went in. The right and left sides are two different lengths by more than an inch. The very young woman that cut my hair sprayed water on the top layer of hair, flattening it. The under layer was still dry and springy. She grabbed all of the hair, wet and flat and dry and springy, and cut the entire side and then the back as large chunks.

I have been going to this place for years to get my hair trimmed. I had really long thick hair. I had a bad experience on Sept 2009 where my hair was cut short, uneven, thinned out. I went back to talk to the manager, Jessica. She said the employee wouldn't do that since they know I only like a half inch off every time. This didn't do much good. Jessica trimmed it up the best she could. Now in April, I went back, talked to Jessica to see if she could trim my hair since I didn't want anything to happen like last time.

The woman cut my curly hair without wetting it down. She ignored me when I questioned this. It was obviously uneven when she was done so she gave me $3 off. When told that was unacceptable, she went on to the next person. I emailed corporate on the website and was told they can't control their franchises. I was forced to pay for a horrible haircut and had to go get another somewhere else.