Great Clips Reviews

I visited the Great Clips-Sharon Greens @ Cummings, GA. The stylist was Halecha. This was my 1st visit to this location as wait time was less. I am extremely dissatisfied the way she handled me and my 10 yrs. old son. 1st: She did not pull the chair down, so that my son can get easily. She was standing and looking while my son somehow managed to get to the chair. 2nd she asked, go and sit at the front and did not allow me to look at the haircut. In last 13 yrs 1st time somebody said that I cannot stand & look at the haircut. While I was sitting at the front, I saw another stylist who called the kid's mom to check if everything was OK. So I kept waiting that Halecha will call me as well. Which she NEVER DID. Well of course only 1 difference, the other KID was ** & mine was not. Not sure if that matters in this location. I will never use this facility again. Very bad experience.

Tonight my husband and our son went to GREAT clips for a haircut. Our son is 13 years old and knows what he wants. He asked for 3 inches on top and the number 1 on the sides. Well she used a number 1 all the way around. When he comes home my son was scratching his head and his head is completely red rash! I took pictures! I asked my son if she got the comb and razor out of the solution and he said it was laying on the table... No solution! I am so angry right now I will see the manager tomorrow morning! The girl lied and said my son asked for the number 3 all the way around, with a smirk on her face.

I called for an appointment on phone and received confirmation on phone for haircut. Upon arrival so was asked to be seated. Waited for almost 30 minutes for my turn. Then the lady came and informed me that she cannot take me for haircut since she can only accommodate 2 in the interest of time and invited two other persons who checked in online.

Got my haircut at one Great Clips but when I got home my girlfriend tells me that across the back it's one inch higher on the right side than it is on the left side. Not wanting to go back to the same Great Clips I went to another one and explained the problem to the lady and asked if she could just even it up in the back and specifically said it should only take a minute. So she puts me in the chair, grabs some shears and before I know it she is shearing the front side of my head. I again said in the back please and kept pointing to the back but now she has hacked the side of my hair and has to even it up on the other side and continues cutting more and more hair. The place had no other customers and the other I could see the other haircutter in the mirror with a stunned look on her face.

The man was very unprofessional. Barely washed my hair (the back of my hair was greasy once my hair dried), used cold water and towards the end of the shampoo the warm water came! After the shampoo, he just placed the towel on my hair and did not squeeze them. I have mid-long hair. I just needed to cut an inch or so. He cut more or less what I asked him. He showed me the back of my hair with the mirror (no smile, no comments...), started to remove the robe, I touched my hair and they were dripping with water! I looked at him meaning "Don't you think you should do something?" He grabbed the hair dryer and pretended to dry them. The whole experience was a disaster. I should not have to pay for someone who obviously was not trained to be a hair dresser and who knows nothing about customer relationship!

I needed a haircut because I was fixing to go on a trip with my family. Got there and I told the lady to cut the sides short and leave the top long. She did the exact opposite of that. Now I am practically bald. Worst haircut ever. Stay away from this place.

I went to Great Clips located at Skibo Rd in Fayetteville NC. I paid with my credit card but the wrong amount was put in. The manager caught it and stated that she had the amount reversed back to my card and she put in the right amount. The next day I checked my account and found that it was in the negative, I look at the account and found that Great Clips charged my account for both amounts. I went to see the manager. She called corporate and they informed her that it takes 6 to 10 days to return your money, your money not theirs. I informed that manager that was BS because Great Clips was quick to take my money but slow to return it. It's my money not Great Clips' that they took. Well congratulations you just lost two customers and I will be sure to tell anyone who listens not to use their credit cards if they go to any Great Clips.

So about six months I think and I went to Great Clips to get a haircut of what I thought was going to be a little trim on the top and sides and I never been so wrong cause the hair dresser cutted my hair as if it was a hedge! Now it is growing out weird so now I don't know what to do! I ruined a great haircut.

This was the worst day of my life. I arrive in to meet a most unfriendly ** woman who was very rude and smelled bad. She was very aggressive and not gentle. She had no English. She obviously didn't understand trim not shave me bald. Awful experience. Greatly disappointed. And then the check of her to tell me to pay her... good luck. Not sure she was qualified enough to shear sheep. SAVE YOURSELF FROM THIS place. I walked in there a man... to this minute I don't know what to call myself. Worst night of my life. Stay away.

Fritz had only one purpose when I sat in his chair. I believe it was how quickly can I get this guy (me) hair cut and get another person in my chair. He appeared not to listen to me when I told him what I wanted. He went for the electric clippers, even though I said I wanted scissors. I had to remind him I wanted scissors. He tugged on my hair over and over as he cut and cut. I had to remind him all I wanted was a trim. I ended up with so much more than a trim. My hair is so very short it spikes. Never again for me Great Clips with Fritz.

I got a coupon in the mail for a $6.99 haircut at GreatClips and decided to go there. The place itself was nice, but the lady who did my hair was the most condescending stylist I have ever encountered. I'm currently growing out a pixie cut (I was so, so so close), so I asked for the back/bottom area of my hair to be trimmed because it gets rather unruly. She immediately told me trimming my hair was stupid if I wanted to grow it out, despite every other hair stylist I've gone to saying that trimming the area I described was the best way to grow it out. Her tone was extremely condescending throughout the entire session. She began to cut my hair, not-so-quietly judging me as she did so.

I have been a customer at the LaGrange, GA Great Clips for years. Lately every time I go in for a hair cut the stylist who is also the manager of both stores in LaGrange (Kim **) has been very haughty and tells me not to mess with my hair until she gets through with it! My hair is very thin on top and I don't like it to be brushed back with thin bangs and every time I try to get her to brush it to the side to cover the thinness she acts like it's a problem and it is embarrassing the way she tries to treat me like a child (I am 72 years old). I know she says she has been a manager for 15 year or so but she need to be more aware of her customers and what they want than how long she has been a manager!!

Cut it to the shoulders was what we asked them to do. And this is what they did made my 16 year old daughter look like a boy with that cut. And yes like some others have said. They do not listen and Claire the manager rude and immature. Their attitude is "it's just a haircut it'll grow back." Try thinking about it from a 16 year old girl's view. Unless it grows back overnight. That will not work. Ladies and girls run from this place and the 30 other Great Clips in Orlando, FL since they are all owned by the same guy. I would not trust them with my cat's hair. They screwed it up and tried to give me parenting advice. Claire also hung up on my daughter when my daughter tried to call her about it. What kind of person would do that.

I have been going to Great Clips in North Arlington, NJ since June or July 2016 & I don't always get the same person to cut my hair, but that's fine, no need to be so picky. I don't really have to wait long, they are always pleasant & I like the haircut I get. I usually get what I ask for, & if it isn't, it will grow back, no big deal, & that's coming from a lady! Their prices are reasonable & I don't have the patience to wait 2-3 hours in a hair salon. So, today, 1/21/17 I would like to say Thank You to Bernadette & I'll be back!

I have gone to the local Great Clips many times over the last two years. This past week is the last time! I have had some good cuts, some mediocre cuts and many bad cuts. I never knew which girl would be there and most often saw an entirely new person each time. This time I told the girl that I wanted only 1/2 inch off the top and no skin showing over my ears. I got 2.5 in. off the top and 1/4 in. around the ears. The girl answered the phone and instructed a new girl how to run the register during my cut. Because she absolutely ignored my instructions, I will find a new barber. If you want cheap, that is what you get.

Had to have another hairdresser fix my hair. Wanted a inch off. I am almost bald! Thank god it's winter and I can wear a hat. I shouldn't had to pay when it was the first hairdresser's fault she really didn't know what she was doing. Didn't get a receipt why??? Hamilton On. Canada Centre Mall.

I specifically asked the girl to trim my hair and not cut it too short because it is getting colder outside now. Guess what? I walked out of the place with a very short haircut. So short in the back that it looks like a man's haircut. I asked her to thin out the sides because they were too bushy and didn't lay right. She just cut the hair and didn't thin it out or shape it, so my hair sticks out now. I can't even get a small roller in the top of my hair!!! I WILL NEVER EVER GO THERE AGAIN, AND I DEFINITELY WILL NOT RECOMMEND THAT PLACE TO ANYONE ELSE!!!

Got a haircut there at the St. Joseph location in Cullman. Told the girl I just wanted a trim. I almost had to draw her a picture of what a trim was. She pulled out the big clippers and started from the bottom giving me whitewalls. In the back she clipped down to the skin 2 inches above my hairline. Everybody that come in was staring at me and my stupid haircut. I was pretty upset when I got out and felt the back of my head. I'm wearing a ball cap now. I cannot even comb my hair anyway like it needs to be. They want these girls to do quickies with clippers cause it's faster than scissors. Lady had a young boy getting a haircut next to me. They got done and left. While I was still in the chair she brought him back in cause the girl missed a big spot on the back and had to redo it. Stay away from these chain cutters who try to make a lot of money while giving you a haircut you could do by yourself. Also the girl smelled like a cig that cut my hair.

I had my haircut this morning by Ivy. We discussed how much I wanted cut. I showed her. It was well below my shoulders by at least 2 inches. I said I wanted 3 or 4 inches cut off. She seemed to understand. She cut the back of my hair. She showed me in the mirror. I looked. I said, "It is way too short but it isn't like you can put it back on." She had to cut the rest of my hair. When she was done the front wasn't even but at this point I was done and angry. I shouldn't have paid but I did. I asked for a refund. She said I would have to talk to the owner. So I left my name and number and why I needed a refund. I was given a card from the salon. Gateway Center West Bloomfield MI. There is an email on the card that doesn't work. I went to the corporate website and called the corporate office and made a complaint. They said the owner would call me.

I was employed by Great Clips and in one day I pretty much got the jest of it. It has a typical 1980's working structure. Minimize costs, maximize output at the expense customer satisfaction, product outcome and employee welfare. This company expects 15 minute haircuts, while answering phone calls for appointments and greeting customers. No front desk help just the cosmetologist taking time out of her productivity quota to input walking customer's information on the computer/cash register area in the front of the shop.

I have been going to Great Clips since they came to SC. Always great to good haircut. Went in last week. Person cutting hair smelled bad and it was obvious he smoked heavily - did not wash hands after break. Poor haircut, but I said OK because I couldn't take smoke odor. E-mailed customer service. They wrote back the next day and said they were sorry but it was a franchise and they didn't really care. I've waited a week and of course the franchisee has not made contact. I guess they really didn't care. I'll probably go back when someone I know is working, but Great Clips needs to much better corporate customer service.

I when I sat in the chair I asked if she knew how to do a wedge. She replied she did, I showed her a picture and she said no problem. She had a rude tone. She started hacking away. I asked her if she was going to section off the hair, she said "No, not everyone has to section off the hair." She continued. She said she was done, turned chair around, gave me a mirror and I was so mad. It is the worst cut I ever had. I explained to her how I was a hair stylist in Chicago for many years. She changed her tone and tried to fix it. I told her to stop she was making it worse. I turn around and my son, also had his hair cut, well his hair was all uneven. This great clip is on Palo alto by the Walmart in San Antonio TX.

When you go to Great Clips you never know what you're going to get. Many times I have been and many times I have gotten a bad haircut. They are unreliable and will not listen to your requests but will only cut it the way they see fit. Overall my experience at Great Clips was disappointing and I will not be going there again.

I got a coupon in the mail for a haircut for $6.99. When I called to make an appointment I was told that was a "discount" of $6.99. NOWHERE ON THE COUPON DOES IT INDICATE A DISCOUNT. The coupon states a haircut for $6.99. When I mentioned this to the young lady I was speaking to she did not care and said that the haircut would be $10.99. I hope that their stylist have more integrity than their advertising. I would not go there even if the haircut was free.

While visiting this location the stylist didn't know how to cut hair. I was a Guinea pig and the manager was aware of the girl didn't know what she was doing so the manager would have to recut every Head she destroyed then your hair was too short and not done properly. Then you have to pay full price for letting someone trying to figure out how to do it.

I've had a haircut done once at Great Clips... It wasn't the best but I could work with it. So I thought I try again for the sake of saving some bucks... This time a man hairdresser assured me that he can do texturing, layering etc. He chopped my hair in 3 moves too short and then used a comb to texture which absolutely destroyed my hair structure. My head is still itching and the cut looks hideous one week later. Would not recommend to anyone.

Customers who have cell phones can make an appointment online and even if you have been there as a walk in before them they are taken ahead of you so plan on waiting 30 to 45 minutes just for a 5 minute haircut. Has happen 2 times, not fair should be first come first served. Well you just lost all my business. I will be going somewhere else. Shame on you management for making this rule.

I have been to Great Clips a few times and have had great haircuts and have been treated with courtesy and respect in the past. Today, I entered the Great Clips on University, and there were 2 women hairdressers there speaking Spanish so I asked for the other hairdresser who had cut my hair previously in Spanish. I pointed to where her chair was and they didn't know who I was talking about. I then said she was dark skinned. And with a nasty attitude, the younger of the two, responded in Spanish "Oh, the ** one" but in Spanish the word is "**" which is offensive. They both got upset because I didn't want them to cut my hair especially because of their nasty attitude. I left without saying a word. That was rude, disrespectful and racist in any language. I will return but only when these two Spanish women aren't there.

Going back to my hometown, decided I wanted a hair cut. My hair was down to my waist in length and wanted it cut off and it styled. NEVER EVER AGAIN will I use this Great Clips or any others. They need to shut their door and run with tucked tails. If your workers cant performed to cutting ones hair, they shouldnt ask you what type of cut you would like. I cannot believe what my hairdresser did to my hair. I would like to go in and do her hair, as compensation. I bet she wouldnt like it and surely would and couldnt live with it. My hair looks cute from front... Shocked with the cut in back and all the notches in it. It was supposed to have a taper look to it... WOW!

My barber used the wrong clipper numbers and the result was very very short hair. My hair grows slow and this will take a long time to get back where it should be. She said she was sorry and said I would not have to pay for the damage she did. This will be my last trip to Great Clips. I am a 69 year old man and I don't understand how these girls can be so careless. She didn't seem to be bothered by what she did, but I was. Great Clips will not see me again.

My hair was past my shoulder blades. I had grown it out after a bad haircut long again so I could get it cut and have plenty of hair for any style I chose. I chose a simple above my shoulders, one length, frame my face. I cried for hours after I left. I said I didn't like it and the stylist immediately stopped styling and went straight to the register to ring me out. Charged me full price. Completely butchered my hair. Looks like a 3 year old cut it blindfolded. Worse cut I've ever had in my life!!! I have to cut it even shorter to even it out now!!! I'm still crying days later!!! Never ever go to the Great Clips on Olentangy River Rd to the stylist with short hair. I should have known better when I saw her hair. She didn't care about her own why would she care about anyone else's?! I even said my sister was getting married next weekend and I have to be in it taking pictures with the ugliest haircut I've ever had! Amber is an insult to stylists!

This is the second and last time I ever WASTE my time and money at one of your shady establishments. I don't usually write comments or reviews. One because they always go unheard and two even if they are heard the person that's cashing the checks doesn't do anything about it anyway. Your staff is grossly unequipped to give out men's haircuts. You might as well put on a number 4 and buzz the whole thing. I can see how your business model earns you other people's hard earned money. Set up as many stores as possible, hire ignorant employees quickly with no clue as to what a simple haircut is, then work the masses. You probably figure not everyone will like it but as long as there's ** in the seats I'm making my money. Quality does not exist in places like these. It's just a way to fatten someone's pocket by providing a service and not delivering. No, these comments will not change anything about your shady establishment but I feel better.

Employee does not listen with purpose. Asked for a medium fade and they faded up high like a high and tight. I pointed where to start the fade and they continued to go all the way up. Plus they put a line and didn't actual fade it. Then they got mad when I said there's a line. Didn't clean the hair off and didn't trim. Literally the worst haircut in my entire life - Natrona Heights, PA @ the Highlands Mall.

My kids have been going to Great Clips for a few years. Recently we moved and Great Clips in northfield commons on south blvd, troy is really nearby. I convinced my 83 year old father to go there due to proximity of the location. It was our first time at this location and when my 13 year old walked out started crying. Not only had they cut his hair way too short but very uneven. One side of the head shorter than the other. He wore hat for two weeks until it started to grow out.

I went to the Great Clips in Boston Square in Strongsville, Oh. I told them how I wanted my hair done. Well, it was done how the stylist wanted it. The worst part of it was she kept saying "oops" while she was cutting my hair. That's the last thing I want to hear while I'm getting my hair done. Thanks to them I look like a boy. Will never go there again.

Great Clips at 1838 Warrensville Center Rd, South Euclid, OH, 44121 (across from Walmart, next to Penn Station Subs) - My son got a hair cut there today and manager **, ruined my son's hair and cut top too short, she left right side long and top short and a line on side without fade. She had a nasty attitude and denied my son was explicit about not touching top of head. I hope she gets fired, she should not even have a license. Manager ** denied everything and was not responsive to complaints, it was like she was on some medication of some sort.

A few weeks ago I went to your store at 7-Hills in Spring Hill. I hadn't had a professional haircut in over a year. I have been out of work for over a year and informed the hairdresser of this. She tried so hard to have me purchase items from your store. I reminded her I don't have a job. She again tried to push something else on me and again I told her I didn't have the money. I was more embarrassed with each item she tried to push on me. I know that must be part of their job to be pushy on selling products. I didn't appreciate her selling tactics and will never go back there again!

I used to go to Great Clips at Round Rock, Texas. Just to accompany my friend who lives at Jollyville, I went to 10001 Research Blvd Austin today around 2 pm. The price seems pretty cheap and I had a coupon which should also lower the price. The haircut was quick enough, although not what I expected - simply what a less experienced lady can do. When paying, the lady was so quick - she didn't hear when I was asking to use my coupon and just printed a new coupon with the receipt. Unfortunately, I paid $3 tips for this bogus service. I found my friend using another coupon. Then I asked why she didn't consider my coupon. The reply was "I can't guarantee, but let me try".

Went into Great Clips on 44th street Friday afternoon for haircut June 5th and asked if I had signed in online and I said I did not as I was unaware that's how you get served. She wrote me on a list the 5th one on the list and she said 15 minutes wait as there were 3 people who had signed in online. I waited and waited as people came in and were served. I figured finally after about 25 minutes where I was on the line and was told there were others that had come in who had signed in and she had no idea how much longer. One guy told me he drove into the parking lot and signed in... came in and was served. Next a lady came in with 5 kids and they started doing the kids immediately.

Went to this disgusting, plastic, cheap franchise looping top 20 pop-tart music with ** twenty-something-year-old women gossiping for the entire hour I was waiting to receive just a TRIM. The stylist or presumable the ** off the street they just hired butchered my hair and then without asking me took the clippers and shaved my sideburns completely off above the ear... It looks like ** sling-blade. This place is a joke and should be burnt to the ground with the stylists inside.

I received an email from Leukemia Research Foundation telling me about "Cancer Survivor Beauty and Support Day". Since I am a leukemia survivor and needed a simple hair trim and am a Great Clips customer for years, I thought that was good timing and would go get my hair trimmed June 7, 2016. I called the phone number of one of the stores on the list and reached Eric the manager of the Crown Point salon. He told me since I live in Schererville but usually go to the Merrillville salon that I could go there since it was closer. He said that Great Clips was a sponsor of this and that all Great Clips should be honoring this day!

The Great Clips at Newport, Tn has gotten worse and worse every time I have went there but today has been the worst. The barber or supposed to be barber was rude and when anyone tried to explain why it looked wrong she just commented to the point that seemed people are stupid. The barber Jackie **. I also heard some comments she made to the customer before me. Evidently she thinks or maybe that's the problem she don't think but anyway I guess everyone is going to have deal with it so she will be happy. May try a different Great Clips - not going to the Newport, TN shop anymore.

You guys suck. You need to go back to school to know how to cut hair. GO TO A BARBERSHOP SCHOOL, YOU GUYS REALLY NEED IT. If not, you guys should hire people who been in a barbershop. You guys are freaking terrible, I was not satisfy with my cut. I WILL NEVER COME BACK TO THAT PLACE. You guys don't give what I ask for. I ask for a normal haircut and you guys gave me a buzz cut. Don't yall know the differences between a buzz cut and a normal cut? I am sorry, y'all need to close and reopen when y'all know how to cut. I need this was gonna happen but it even worst than my expectation.

I ask her for a short layered haircut tapered in the back. Well the haircut is not layered and the back is not tapered. She got an attitude as I told her I wanted it layered but I didn't like the results. I KNOW WE SHOULD NOT WRITE CAPS BUT I AM UPSET BECAUSE HAIR TAKES A LONG TIME TO GROW BACK! I would love to write her name down but karma will be a **. This was at the Tidewater Drive store.

Since when is it OK for people to tell other people it's OK to cut in front of the line of other people? Great Clips online check-in will never fly by me, and/or cause me to be kept waiting, ever again. I'll take my business elsewhere from now on.

The manager at the Town Square in Roanoke, Virginia Great Clips did an amazing haircut on me today. Very professional and I love the great job he did on my hair. Not all Great Clips are bad, I highly recommend this one.

The worst haircut ever. Inattentive, constant chit chat amongst themselves, every time I have been there I see new faces. New stylist did not know what the heck he was doing, kept complaining about the music. Had to tell him to trim behind my ear. Painfully slow. I am very disappointed. Will never go back. Worst run franchise!!! He did not even know he sucked. What is your hiring criteria??? If any??? Now I have to pay more to get my hair fixed... Worst experience ever.

So I went in for a haircut in Meridian, Idaho. I told the lady that I wanted a layered haircut and don't want it too short. She said "yeah sure" then freakin' chopped my hair. My hair length is long and she made it real short like WTF you doing??? I'm never gonna have my haircut at this worst place. So disappointed.

I wish I had read all these reviews before going to Great Clips in Perryville, MO. I went in with a picture of what I wanted done. Nothing fancy just a layered cut, few inches off the length. Asked if she could do it, "Oh sure that's easy one." Well I chickened out as I was traumatized as a child. And thank God I did. I don't believe a strand on my head is same length. I wish I knew her name so I could warn others. I am on my way to Beauty College to hopefully get it straightened out. Damn shame go to a student after having a CHOPPED cut by a already working graduate. Never never will I ever go back there and I will advise others to not to go or proceed with caution. This was my second and last time ever going to Great Clips. Gave them a 2nd chance. Fool me once shame on you, fool me twice shame on me! They get the rejects who graduated bottom of class.

I am sorry for this review, but I am so disappointed of how one of the employees cut my hair. I asked for a simple fade, and last time I went I was happy with the haircut I got so I simply trusted them and went again, and the second time I went they cut my sides almost 0.5 to 1. My parents were very angry at me and I asked for a low fade, from 1-2 and I do not know how it ended up 0.5 all over!! Just a tip to those who visit Great Clips, if it's something special MAKE SURE!! You ask them if they can do it, other than being stupid like me and just trusting them, because of some random reviews. Very disappointing. :(

Great Clips should be name as worse clips. I waited for more than 2 hours today. In the meanwhile I kept on checking for my number which I was told that I am the next person every time. When I asked my name for the fourth time, they say "there is not your name on the list!" Like wtf! ** that attendant! ** worse clips! And this happened on MacArthur Irving, Texas.

This is my Third try to Great Clips and no matter where you go they tend to mess up your style. I told the stylist very clear what I want she asking me tons of questions. If I knew how to make that setting why the hell in the world I would pay for something I can do myself. She not only messed up my hair but she never admits she did anything wrong. Worst place for your haircut.

I went in. They were busy due to running a special 5.99 for any cut. Asked for a fade but when she was done it literally looks like she put a bowl in my head and trimmed around it. I was very specific with what I wanted. Told her I wanted a 3 in the back and fade the rest in. Also I wanted it thin out when she was done as well. Well that was definitely NOT what I got. She did the 3 on the side of my head and kinda trimmed the rest but never touched the top. I will not be back there again!

I had my hair cut today at the Ludlow store. I asked to have my cut to my shoulders and when she was done it was at my hair line. I look like my grandmother and I am 29. I hate this cut and I am very upset.

Yesterday I went to the Great Clips in Tucker, Ga to get my hair trimmed. I admit that I had been cutting on it before and I told the "stylist" that and not only showed her. Up also explained what I wanted done and that I did not want to have too much taken off - just even it up and clean it up. "No problem," she said. I got in the chair and she put the cape around me and started whacking away. I again asked her not to get crazy with the scissors and that I didn't want to look like a boy (I'm 70) and her reply was to just sit back, relax that she was the stylist - yeah right!

I took my 13 year old daughter in for a hair cut. Her hair was almost down to her butt. She told the girls to cut it gradually so she could tell her when to stop. The lady wacked it all off right below the shoulders. I was in such shock and my daughter just looked at me in a way that told me she didn't want me to make a scene. Not only did she screw up my daughter's hair, she wasted the hair. We would of donated it to Locks of Love. I just can't believe the lady did that. No more Great Clips for my family.

My husband went into the Great Clips next to our house which we've been going to for a while now. He signed in online but when he got there they made him wait for over an hour, hair was shorter than what he asked for and when he got home he showed me the back of his neck and the lady had cut him! Very disappointed with our experience with the Washington Great Clips.

Went to the store in Santa Fe on San Isidro. Jonna ** our hairdresser and I asked her to cut 2 inches off of my daughter's hair. Before she got started she ran to the back and got on her cell phone and then came back to receive another call, have a brief conversation and then started to cut her hair. When she was done I asked her what happened and she said, "I don't know". She must have moved around or something. And I told her this was unacceptable and I was refusing to pay for it until it was fixed. She told me that I had to pay for the haircut and then they would give me a free one. I refused and walked out. I went somewhere else to get my daughter's hair fixed, ended up cutting it above the shoulder is way more than I wanted. Was trying to let her hair grow out so there goes that.

This is third time this year - they didn't even call when they said WOULD. Never worked there before. They keep playing with me... Tell them to stop.

My wife took my daughter to the Great Clips in Frankfort, KY that is 2 miles from our home and we have been going to for 11 years. I THOUGHT they could be trusted but I was wrong. My daughter is 10 so she is starting to show some independence when we go places (wants to place her own food order at restaurants etc). My daughter told the lady that she wanted the length to be shoulder length and she wanted some bangs. What she got was a Bob with 1 1/2 inch bangs! She now looks like Dr Spock from Star Trek! I don't know HOW you can cut hair for a living and mess a kid up THAT BADLY.

I took my daughter to this ripoff place on Saturday, in Newtown, CT to get 2 inches cut off her hair. I expected to pay for a cut and shampoo. 20.00 but then I was charged 50.00 because they blow dried it too. I said to them, "you are charging me 30.00 to blow dry my daughter's hair." They told me because her hair was long. I almost died. I am calling corporate offices right now and will NEVER go back there again. I'm thoroughly disgusted with this place. She's 12 years old and I paid 50.00 for her hair trimmed. Are you kidding me.

I have been going to Great Clips for several years now. On my last visit as always I asked for a haircut - the stylist did the cut and asked if I wanted to have her use the flat iron. I said yes then when I went to pay she charged me $28. I about fell over. I have never been charged like that in the past. She said it was for cut and style. I could have done the flat iron myself for free. This is a Great Clips for goodness sakes way overcharged. They should be more specific about price before they do your hair, huge difference between $14 & $28. SHOCK.

I used Great Clips for the past 30 years. They have very nice people but they always suck; very bad haircuts. It will be very hard to unsuck GC service. I always give them good tips anyway.

Around 9:30 a.m. received a call from some female - representing Great Clips. What a Joke. Husband's hair still looks like he never got a HAIRCUT- because he did not. Buzzed in the back to the long hair - taking 1/8 inch off - & little cutting around the right ear - no haircut around the left ear. SHAME on Great Clips - to cheat a SENIOR & A VET! I told my story & she said, nothing! NOW I KNOW WHY - THE GREAT CLIPS SHOPS ARE ALWAYS EMPTY! BYE GREAT CLIPS. You will never see us again!

I asked for a half inch off and a Russian lady cut 3 inches off. Almost all of it. It was so stupid.

I went the Great Clips store at Lawrence Oaks in Morgan Hill CA and requested a neck trim which is $8. Karen took me to her chair and I said I normally alternated between a haircut and a trim and that I wanted a trim this time. She trimmed the back of my neck and then asked if I wanted the little bit hair near my ears trimmed. I said fine. End of cutting. When we reached the check-out counter she said that will be $15. I say 'what, I asked for a trim which is $8'. She said 'I used the scissors on you and that is a hair cut, $15 please.' I paid her but never will I return.

Using Great Clips for years. Found a GREAT stylist. Took my granddaughter and my daughter-in-law over the years. Today I went, asked if my favorite stylist was there. I thought I saw her but her back was to me. Was rudely told I could no longer have my favorite nor was welcome to wait for her until she was available. No appointments, no asking for more favorite stylist, take what you get. So rude and unfair and how uncomfortable for an old lady. Very rude way to inform a loyal customer. She and her wishes don't matter anymore. What happened to respect, good manners, or caring. What happened to "the customer is always right"? Well, I had to do what was right for myself. Said "Goodbye forever" really hurt.

I received the worst haircut ever today. She cut my hair so short it sticks out on one side and looks like a big chunk is missing. She cut one side of my bangs shorter than the other side. It's a mess. I got what I paid for.

When I went to Great Clips at Prominence Parkway in Canton, Ga, I got a young gal who has cut my hair before. This time she chose not to listen to my request of TRIM ONLY and scalped me. I look like a man. It is so short. She got carried away and took off about 3 inches all over. Now I have 1/2 inch on the sides and about 1 inch on the top. Very disappointing seeing as I have been going there for 2 years. This was my last time to a Great Clips.

This is my second time I visited to Great Clips and no wonder same thing happened as 1st visit. First time I told them to give more layers with pointed look. But I think they are trained with 1 type of cut. As both the times I was styled by same horrible haircut. Now I am wondering when my hair will grow back and I can go out without pony. I will never go to Great Clips again. Seriously I don't understand what kind of style they are giving. I hate you Great Clips. I feel like crying loudly.

I have been going to this salon for years and have always had a great experience. This time I had Melissa and she was the rudest stylist I have ever had in my life. I will never go back to Great Clips because of her and usually I take my 3 boys and spend about 60 bucks each time in there. This time Melissa was extremely rude and when I asked for another layer she said "I asked you that to begin with. I responded that." I said, "Yes I wanted a layer." She said "No you didn't." She was very argumentative and after a terrible cut I was afraid to ask anyone else in there to fix it. When she checked me out she was mad that I didn't give her a big enough tip and snatch the signed receipt out of my hand. I have never ever been treated so bad anywhere. I almost called the manager to deal with it right then but I didn't want there to be a scene with everyone in the salon. I really cannot believe I was treated that way.

I've been to Great Clips in the past and have had an inexpensive cut before. I brought my boys in and thought how bad can a buzz cut be. I have 3 boys and one lady cut 2 and the second lady cut the third. The 2nd lady was asked if she knew how to do a box cut which is a popular cut with teen boys. I step out of the salon for a few minutes. When I walked back in my son was clearly upset and the stylist called me over. She made my son look like a 60 year old man with a receding hairline. He missed school. She became defensive when I approached her and said I should not have stepped out. Stepping out doesn't change the fact that she should not be allowed to touch another human's hair. Perhaps she should consider dog grooming. I wouldn't subject my dog to her and her behavior.

I don't expect a terrific cut at these places but the price is cheap. But I hate the option of going online to get in line for the cut. If I get there first why should I have to wait behind someone that shows up 15 minutes after me?

Let me first say my first time going in there I had my hair cut great! But then my second time was a disaster! I was in such a good mood and excited when I got there. Sat down with this older short blonde hair woman and she could barely stay on track of what she was doing and what I wanted. Simply asked for an inch or two trim with a face frame down the center. But that was too complicated. I was frustrated the whole time getting my hair cut by her. Anxiety skyrocket, eager to get out of there, I just wanted to stop her in the middle and walk out. Then once I told her, "it's fine, please don't cut any more." Older lady became the evil witch of the west in a snap. She tried to get me out of there so fast, after the whole time of me sitting there still being nice. I've had plenty of bad experiences with getting my hair done but never as bad as I had got done with her.

Went to Great Clips at Shiloh Crossing, Durham. The lady Kimberley who cut my hair don't know how to cut layer. She cut my hair very very bad. She is really very bad hair stylist. When I called her to say that she gave me very bad haircut she said she will give me my money back. What nonsense is that? She didn't even said sorry. Such a bad staff.

I went into the Great Clips feeling positive. No wait. The girl who cut my hair was terrible totally not keeping track of what she was doing. Left the cut 3 times to greet others and get the phone. I totally understand I'm not the only one who needs a haircut but it was the worst cut ever. I guess you get what you pay for a 15 min cut that takes 40 min and your positive attitude for the duration of the cut to grow out or be reshaped. Never again.

I called the customer complaint line. Never had a bad experience with Shrewsbury locale. Perkins Farm on Grafton St in Worcester run... They have a little recipe, that is saved that details what to do and how to cut your hair. She ignored everything, she buzzed my son's hair down to the scalp. He looks horrible. I explained how I spike the front, and like it clippers in the back and scissors only on top. Never had issue except for this nightmare of a stylist, who complained about customers wanting ridiculous requests and complaining about her 9 month old twins etc... awful. Avoid the 20 year old heavy set stylist with a bob and acne on her face. She is a terrible person. To buzz a 5 year old with lines in his head from the clippers takes no skill. Horrible. RUNNN.

I usually go to Great Clips and don't have problems as long as the older blonde woman doesn't cut my hair. Well this time I let her cut my hair due to the slim crew they have. Well she did it again! I specifically told her a light trim on top and she gave me a knuckle cut! Now I have to deal with looking like an idiot when I go to work. I am highly angry!

When I arrived, I said I wanted my hair trimmed. A young woman took a very long time to trim around the bottom of my hair. I began wondering. She acted like she was done. I have layers. I asked if she could trim up the layers. She was lifting hair like she had never touched it, snipping here and there. Kicker was she said someone had to check the cut. Another person showed her all the mistakes. More cutting. My point is I should have been told this person was in training. I was a unsuspecting customer. My hair no longer has "long" layers. I should have walked out. I have gone to Great Clips for over 10 years in Illinois, but I will not be going back here in Minnesota.

Worst hair cut ever. Wanted same haircut as the last 5 times for my son. They said they used a number 4 razor cut, so this time we asked for number 5. Even less of a cut. He got buzzed. They claim that it was a number 5 and that the lower the number, (1, 2 or 3) is even less of a cut. Not possible. This was incredibly short. Anything more would be a total buzz cut. Took no responsibility. No apologies. Terrible customer service. My son looks like he's existed in the army. DO NOT GO THERE.

The address of the store is 7380 S Rainbow Boulevard Suite 103, Las Vegas NV 89139 (Rainbow and Warmspring). I checked in my son online and entered the building. They didn't ask him if he checked in online. Later on another man entered and he did not check in online. He was called up before my son was. Then I told ** that my son checked in before the man who called up. She then just said anyway, "You are next." Anyone can make a mistake however she did not even apologize and instead just brushed me off. I really dislike that she did not apologize. Other employee apologized and help my son. I appreciate it.

They were not busy, had 3 people cutting hair, none of them were dealing with customers. Yet they did my haircut in roughly 3 minutes. It looked terrible, bad service, they don't care, utter trash. Would not recommend to anyone.

So today I went to Great Clips to get my hair cut and the lady who was going to cut my hair was very difficult to deal with and she gave my family an attitude and so did the Asian lady there and I asked for 1 and half inch cut off and she cut off 4 inches and it was so choppy that I seriously started to cry because of how bad my hair was and she gave my best friend an attitude that made her hair short and raunchy. I will sue Great Clips one day for ruining my life. Thanks to them I can no longer leave my house because of how bad my hair is.

I recently went to Great needing haircut because my stylist was booked. I've been there a few times over the years. I should have known better. Every time, it is a nightmare and I leave needing a hat. They can't cut hair, I don't know where they get these people. I might as well go to the dog groomer next time. I will never go back. I'm sick after leaving there and can't face the mirror.

I went to Great Clips yesterday, Lansdale, and it was the worst haircut I probably got! I asked them for 6 on top but a girl she gave me 3 on the top. I would recommend not to go there!

Half the time when I want to get a perm I can't. They either have enough scheduled or my hair dresser only is working 4 hours. I can't call more than a week in advance because they don't have schedules that far in advance. I have been a client at Great Clips for about 4-5 years and this just started since I have been going to this shop. Never had any schedule problem at the other Great Clips. So I guess I will have to take my business elsewhere.

I had the displeasure of working at the Great Clips in Hudson, Ohio for a brief time. They pride themselves on the fact that they had won "awards" from the corporation, what a complete joke. They are absolutely so unprofessional. To potential customers, they only really care if you leave a big tip and buy product. To them, you are just a number. You are simply part of their daily numbers/productivity. Most importantly, this place had a few state board violations. Brushes still having hair in them and using them on customers, old dirty Barbicide, they were warned several times by state board to keep hair from accumulating in the cups they keep their clippers in as it's horribly unsanitary. Potential customers (and potential employees), STAY AWAY. Pay the extra money to go to a professional salon, it's worth it.

Nov. 11, 2015, I went to Great Clips (Elk River) to get my Veterans Day haircut. I was turned down because I did not have a DD-214 service papers or a military ID. I am a veteran of the Vietnam era and I do not have a military ID and my discharge papers are in a safe deposit box. I carry my American Legion membership card as proof that I am a veteran. You have to be a veteran to be a member of the American Legion. They would not accept my Legion card. I was told that people had taken advantage of the offer that were not veterans in the past. I have used this card as proof at other businesses that offer services to veterans and I have never had an issue. It is accepted as proof that you are a veteran and they ask for your driver's license for proof that you are who you say you are. Why doesn't Great Clips recognize the Legion card as proof?

Nothing good about this location. The stylists seem to have an attitude, "This is what you get, take it or leave it"! I have had (7) different stylists cut my hair. Most haircuts were barely average, most were below. There has some stylists that come and go. No one stays for a long period of time. The stylists that have been there for a long period of time seem to be the worst. No customer service or trying to please the customer. Zip, zip, zip and you’re done! My last two haircuts were chop jobs! I would not recommend this place to anyone! Awful. 1955 Sheridan Ave., Lakewood, CO 80227

Great Clips Frisco Marketplace November 5th, 6pm. The lady was not only rude and disrespectful but very unprofessional. I don't know if I need to mention that she didn't smile -- ONCE! I showed her reference picture from her own book. She spent only a few min working on my hair and then she said she was done (so obviously rushing to get to the next customer). "Haircut" looked uneven and chopped and not what I asked for at all!! She seemed so annoyed when I tried to ask her to fix it and after another few min, and next thing I see ---she just shaved my head to almost bald. What a terrible place! Terrible service and THE MOST TERRIBLE EXPERIENCE! I would never consider to go to Great Clips after that ever again and I won't recommend this place to anyone!

My husband went there for the first time and came home with the worse haircut that I have ever seen. Long pieces hanging down in the back on one side and neckline not trimmed. And he was asked box or tapered in the back. He said tapered and she cut it box. The whole thing was unreal how it looked. A five year old could had done better. It's so close to our house that he thought he would give it a try. Well, that was the first and last trip.

My husband went in for a haircut (usually takes 5-10 minutes). He only had to wait 5 minutes for his name to be called. The girl took 45 minutes to cut his hair. As I was sitting there waiting, I watched about 20 people come and go (quick haircuts, paid and out the door - oh and by the way I had my son's hair cut too while we were stuck waiting for her to get done). As I sat there I got more and more irritated since his usual haircuts only take between 5 and 10 minutes. By the time my husband was done, he walked up to the register to pay and he had a ton of little pieces of cut hair all over his face. The girl didn't even clean him up or give him a towel to wipe his own face off (I don't know much about cutting hair...but the cleaning up after the haircut is common sense, I don't believe that is something you need to learn in hair-cutting school).

I went into the Great Clips at Five Points in the Fairless Hills/Levittown area and I told my hairdresser that I wanted a trim. She showed me 4 inches and I said that it was too much and we agreed on an inch or an inch and half. So she decided herself that 4 and maybe 5 inches would be better for me. She also gave me bangs without my consent. I've always disliked this location due to another terrible hair cut, but I was told it was new people, but I guess it's the same terrible service.

I was at Great Clips in Everett WA, on Evergreen way. The lady was nice, but the salon doesn't have anything related to other ethnicities hair. She doesn't have any tools to cut ** male hair. Even if she gave me a discount at the end, she should have told me before cutting my hair that she's not used to cut **. That was the worst experience I ever had in my entire life, feeling not welcome at all. I will suggest that they tell customers that they don't have the right tools to cut their hair before even touching their hair rather than telling me in the middle of the cut.

I went yesterday to get a haircut and only use clippers on the back of my head. I got home not no one in the back of my head because my head is shaved in back. I had a bald spot on my husband got home he seen it. The girl never even said anything about it. I'm hoping when I go up there today to see them that they will give me back my money. They better give me my money back. I will never go back - bad place. Do not go to Great Clips on Treasury Dr in Cleveland Tennessee.

1st of all took my daughter to her hair trim and we told the lady take about 1 inch off so the lady to Mary back to get hair washed and was never rinsed in conditioner. Came back to be seated and the woman to a comb and tried to comb out Mary's thick hair. I could tell by Mary's expression the woman was too harsh combing the hair. So what get me is the male stylist had to interrupt the lady doing Mary's hair and handed the woman spray conditioner and a wet brush but she still continue to jerk Mary's hair. I was so angry. I am not going back to Great Clips. The people were very rude, never started a conversation. -1 my ratings.

I just received a haircut in boynton beach, fl at this establishment. The lady cutting my hair was not at all focused on what she was doing as she was talking the entire time and kept stopping to explain to me whatever it was she was talking about. What really upset me was when she stated that she thought I didn't want my sideburns and before I could utter the words "yes I do", she cut my right side off. After she did this, she apologized and offered to leave the left side in place. I was so upset that I of course did not tip and plan to never go back there.

Great Clips North Point Parkway - I specifically said 'trim only' to the lady who welcomed me (my husband happened to be with me and verified he heard me say it). I repeated trim only to the lady stylist. After she finished my hair was chopped - I had one length hair all over. I never said layers. I wouldn't do that because for almost 2 years I've been growing it out. I called the salon from the parking lot and all they said was that they'd tell the stylist. I called corporate headquarters and they said they would call the owner of the salon. That was 3 hours ago and I haven't heard from them yet. It's a huge deal to me! She didn't even cut it correctly - I just showed my colleagues at work and they said it looks like a hack job that she cut straight across.

I went and ask for a short haircut. I wanted it long enough to still be able to straighten it. A small straightener will not fit on the back of my head. They cut off over 5 inches of hair and there is no styling it. The owner stated all he could do was offer me a free hair cut "when it grows back". I am not happy with this.

I will never go back to Great Clips in Vaughan again. Today I experienced the most degrading experience. I took my two boys there to get their haircuts, as picture day at school is this Wednesday and as we were waiting my 5 year old suddenly vomits, all in all everything got clean, I clean him up and he told me he felt better, just then they call my 6 yr old to cut his hair. I then proceeded to tell the haircutter how I wanted his haircut. When they called my 5 yr old and I asked him again if he wanted his haircut and he said yes, so he proceed to go to the seat.

There are a few instances where a business large or small, has a chance to really make their customers feel valued. Well, this is not one of them. Ok, so the app to sign in is pointless since they will simply skip you for the next walk in. I signed in. I didn't know that it was cash only due to an error with their register. I was early and checked in. I noticed the cash only sign and informed the lady I would be right back. I walked next door to the ATM and was back in 4 min, only to be told that the lady who walked in right before me, who had not checked in and was earlier told would most likely have to wait about an hour had been put in my place.

I really like Great Clips. I have been about 4 or 5 times. The last time I went, which was about 4 or 5 days ago, I had a bad experience. Every time I go I ask for about a 1 - 1 1/2 inch trim on the top. On the back I square it. Over the ear and my sides (Idk how to explain -- only a teen, not a professional, in hairstyles) cut the excess hair so that it looks like a square and the line then follows up to my forehead.

Great Clips Hair Salons's online coupons are fake. We received an email with the $5.00 off coupon. I took them to the branch at Vaughan. After cutting my hair I was asked to pay $19.21 but the online price is $14.00 plus tax should $15.82. I had a couple received on my email for $5.00. I printed and submit on my way to pay the bill of $19.21. The Salon attendance refused to take the coupon and claimed this coupons are not valid. After I paid the hair cut charge, I came home and check the online coupon which was almost same as the one I received though my email. I will never go to Great Clips Hair Salons any more and I will be choosing to go to First Choice Hair Cutters instead.

On 9/15/15 I entered Great Clips on Mill and Southern in Tempe, AZ. I asked Brooke for 1/4" off of my layers. My length (at the time) was touching my shoulders. Brooke reviewed notes from a prior visit and asked if I wanted 1/2" off. I clearly stated that I wanted just 1/4" off, just a trim. I looked into my lap and saw chopped layers of 1.5". I asked her what she had done and she said, "I'm trying a new layering technique". I asked for a trim of 1/4", not to be the testing rat of a new layering technique. I have a thin mullet-type fringe that hangs from the nape of my neck and then the rest of my hair is 2" long. One side is also longer than the other and I have loose strands that were not cut. These loose strands just stick out and serve no purpose. I received a horrible cut that is uneven, chopped, and I am unable to blend the layers together and make any sort of style. Brooke has ruined my hair and Great Clips will not return my email.

I went to get a fairly simple trim, just trim my already established layers. It's the worst haircut I ever had - she left one side in FRONT longer than the other! I had to trim it myself, I was too afraid of what damage they would do if I went back. Horrible place - DON'T GO THERE. It literally took her 7 minutes to screw up my hair. I've never had a 7-minute haircut, they are the FAST FOOD of hair salons.

I was in management for this company so I know exactly the games that are being played. When the owner or management get upset with you for whatever reason they will cut your hours - sometimes to just a 4 hr shift for the week. It's ridiculous! WORSE MANAGEMENT SKILLS!

I go to Great Clips in Linden. I will not let anyone cut my hair but Anita. I have curly, unruly hair and she does an outstanding job. I have been to high price salons and they didn't give me a good cut like she does. I highly recommend her.

I ask where their license were. At back of store, have to get up and walk back to see them!! I have been two times. Always have to ask them to use the neck papers. Had to ask for the receipt so I would know who cut my hair. Then she went to throw it away instead of giving it to me. They do not act in a professional manner.

My wife has used the Great Clips located @ the Gateway Shopping Center in Portland, OR a few times, with varied results. This last time, yesterday, she came out unhappy looking. I can't speak for every gentleman in these United States, but when somebody makes either my daughters or my wife upset & sad, I'm going to come looking for answers or settlement. Anyway, the lady cutting my wife's hair was clearly in a hurry. Strike 1. She left scraggly (long… 5"-6") stray hairs. Strike 2. She made a very clearly uneven cut, and went way shorter than she was instructed to. Strike 3, you're out.

I received a haircut from Great Clips on a few occasions. I typically go there because it is relatively cheap - 13 bucks for a haircut. Today was the last straw. I received a 5 minute haircut which is fine I'm a dude and it's not that they need to spend quality time on my hair. But when I got home I had hair on the right side of my head that was no kidding or exaggeration two inches longer than the left side. Before this the previous times they had always screwed up my bangs. I always spike my front. Every time I have had to trim them when I got home which wasn't a big deal. But this is not just my front. This is patches on my right side that are longer. If you have never been to Great Clips I advise that you don't. You have been warned. I believe it will be worth the 10 or 20 extra dollars to go somewhere else.

Over several yrs I've received from many stylists @ Toledo Oh 4038 Talmadge Rd Great Clips location the best service by way of experienced/professional cuts along with a welcoming atmosphere and eagerness to give customers the style they request. All this @ an affordable price.

I used to work at Great Clips at Duluth, GA. Owner is very unfair. I worked for three years she never paid me vacation time. If it's busy she doesn't let us use lunch time no matter how long our hours. Managers are changing every few months. Manager and her best friend are heavy smokers. When they smoke behind building all saloon smell of smoke. Girl w/ big bubbs cut hair all day long using same comb on every customer. I had very bad experience working there.

Great Clips at 300 3rd st St. Pete Fl 33701 (University Village). I have been going here for 8 months. I had ** and was great. Went in on 7/24/15 and had **. It started out when I noticed he was not in a good mood. I was real friendly with him because he was going to cut my hair. I was in the chair maybe 5 mins and he said "All done." I said "really?" This was the worst haircut ever! I noticed he did not trim my neck, around ears and missed a lot of spots. I went home and showered again and WOW. He messed up the entire right side. Friends came over and asked "What the hell happened? Who cut your hair?" Several said "he missed a lot on your right side, there are uneven areas everywhere." Told them I got it done at Great Clips but a new person. Honestly it was a mess. I went to work the next day and had at least 20 people within 2 hours ask me "Who cut your hair?"

I will never go back to this franchise again! I took my 9 year old son to get a trim. Now, keep in mind that this is a kid that is trying to grow his hair, just needed a trim on the sides. This amateur that was hired to cut people's hair like it's a joke- shaved my son's head to almost bald. He is devastated! All she said was "I am so sorry" and gave me a sorry card. Well you know what, this will take more than a sorry card!

a quality cut. I will not go back and I recommend nobody else go back to the Wendover location.

I went to great clips for a simple trimming of my length and bangs. She cut an inch off the length which I agreed to. When she was about to cut my bangs which were about 3 1/2 inches long, I asked her to just make the bangs straight and trim them about no more than an inch. She ended up cutting most of my bangs off. From 3 1/2 inches now they are about an inch long. That's being generous. Every time I try to do something with these bangs I just want to cry. I'm so embarrassed to even walk outside and to go to work. Morris Plains salon on rt10.

She made me bald. I showed her reference picture, told her how I want it, but she took a trimmer and trimmed all my hair off. NEVER EVER GO TO GREAT CLIPS GUYS!!

Never have I ever experienced anything like this in any salon! I went in for a shampoo only. Not my first time there. New hire took me to the sink, starts shampooing only the ends of my hair, didn't touch the scalp. My hair is very long. Down to my lower back and very thick. She then stops and takes a phone call while I'm head down in the sink with cold, sopping wet, dirty hair. Finally, after about 7 minutes on a personal call, she starts rinsing. I asked her to shampoo my scalp and she says she did already. Then I said she didn't because she was on the phone and stopped washing. She gets angry and told me "too bad you don't like it then leave!!!"

I was falsely accused of taking money from register and was terminated. This could not be proven so they gave me back the money which they took from my check. They are now trying to cover their ass and say I was terminated for another reason. Please stylist give me your view on what I should do to clear my name. Was I discriminated against because of my age? I am 67.

Irresponsible stylist at Great Clips at Round Rock Crossing - I told the stylist who seem to be a new Great Clips employee to use 5 on the top and 3 on the side for my son and I left to target leaving my wife with my son at Great Clips. The stylist used number one on the sides and since did cut the hair with size 1 by the time my wife realized, then my wife had to ask her to use size 1 for the entire hair. By the time I came back to pick them. I got the unpleasant surprise. I was so angry but I could do nothing to get the situation right. We paid Great Clips but did not tip the stylist. Then she said that we asked her to use size 1. Yes we did so but that is after the fact that she already messed my son's hair.

I took my 5 and 4 year old boys there the first time for a haircut. While waiting I figured that I can get a hair trim as well, shouldn't be difficult. The lady cut my hair in sections, there are no layers whatsoever. She even asked me, "so you want me to trim the layers too?" It is hard to describe, but I have to make an appointment to get my hair cut by a professional tomorrow.

June 10, 2015 Sewell NJ. Where to start?!?! First the lady who took my info was dumber than a door nail and as smart as a brick. With that said this was the worst experience of my life involving my hair being cut. She asked me what kinda cut I would like. I said a high and tight, very extremely basic hair cut. She asked me what my numbers are. At this point I should've got up and left. If she asked how long it was since my last hair cut she would've had clue of what to do. Anyways she proceeded to ask how long on top and on the sides. I said "I like the sides as tight as you can get them but not bald." She agreed to the terms. Then took a 1 1/2 and took one stroke with the clippers on top of my head and buzz cut me. I told her "you might as well buzz my head coz you just done ** my head up." Then she proceed to say it was my fault coz I agreed to the clipper guard number.

I usually book a salon appointment when I want my hair trim, but I haven't had much me time and thought how bad could it possibly be? Just one time? I had hair almost to my waist and asked for a trim. I agreed upon just below my shoulder blades, which was already 6". I can't believe it, but now I have shoulder length hair! I am stunned at how a female hair cutter could not have known that was so wrong! No one who has long hair would go to a "Great" Clips to get that dramatic of a haircut. WTF!!! Everyone I run into tells me "Whoa... your hair is so short... Did you donate it?" My answer... "No, I went to 'Great' Clips." It will take me about 2 and a half years before I will even have hair long enough to reach the agreed upon shoulder blade level.

On 5-9-2015, I probably received the worst haircut I have ever had in my 61 yrs on this earth. ** stopped and checked every single person as they walked in the door or she answered the phone every time it rang while the other stylist never left her customer. After explaining 3 times how my hair was to be cut, I walked out with a completely different haircut than I wanted. Parts of my hair weren't even cut. Sides were uneven, gaps in the layering and just a HORRIBLE cut. She never introduced herself either. ** tried to straighten out the mess but it will take more than one cut to fix it! If it weren't for ** and ** at the Cedar Hill shop, my son and I would never enter your doors again. You people owe me a haircut for the mess ** made. If you value your customers, Get Rid of ** before she ruins your business!

Been going to Great Clips for 2 years now since I moved to Fla. Call to ask for a stylist that has cut my hair before. Was told she comes in at 11 am that Thursday. Was there 10:48 - was told she's not there will be back in an hour. Had to do some errands (what's that all about). I couldn't wait. I ask to see someone else. WELL!! I explain many time what I wanted and what not to cut. Not a good listener talk and talk and talk not focus continue cutting. I did stop her several times and ask don't cut my bangs cause I wanted to let them grow out, she said she's just cleaning them up. Talk, talk while using the trimming. Unbelievable my hair is so short on the side now and my bangs have to start all over again. NOT COMING BACK OR JUST GO TO ANOTHER GREAT CLIPS. UNSATISFIED CONSUMERS AND PITS. I SHOULD HAVE NOT TIP HER. SORRY ABOUT MY COMPLAINT.

I worked at Great Clips for one yr. Worst year of my life. The stylist cutting your hair could had finish school yesterday. The most valuable thing you have besides your health is your hair. You are paid according on how fast you cut hair. This is called cutting on production at great clips. Please don't pay $5.99 for a botched hair cut. Get a professional, pay a little more. These stylist work for 8.00 an hr less than McDonald's pays. They can't cut your hair in the style you request because they are not trained professionals they are hair cutters.

It is the worst haircut I've ever had (Horizon Square). I originally had a shoulder length hair and I just wanted to cut it shorter. I showed a couple pictures of what I wanted. But she just kept saying "Yes cut it short and do you want it shorter." **. I paid and left right away. Then I went to another salon to do a real professional haircut ($100.00). And I told the stylist that my hair was cut by a five year old kid. Never, never, never have a haircut at Great Clips unless you want a bold head. I think they are not qualified to have scissors in their hands.

Great Clips treats their employees like they're being on the show Big Brother. No trust. Owners always being watched your time and for every haircut your time between haircut you going to give your all and you get treated with nothing but disrespect. Staff walk out halfway through shifts and get rehired stylists complain to customers about other staff members. Great Clips is only concerned about the customer how many coming through the door each day, how much money they make, but they forget the most important thing - without the stylists there they would not be making the money or have the amount of people coming in. They have no respect for their staff. The owners don't even know how to cut hair and everything is just timed right down to bathroom breaks.

I was terminated as a hair cutter for taking longer than the required time by great clips standards 12-17 min from greeting the customer, consultation, cut, sell products, ring up and invite the customer back. I'm a strong believer in great customer service, yet hair can not be treated as flipping a burger, as the owner would say, "We are the McDonald's of hair cuts" in and out service. At times it's not so easy to perform such a task when customers ask for certain haircuts!

It seems that 0 minute wait time is not accurate. It's either I still wait behind someone or "I'll be right with you" then they call another person up. I also have a complaint about my phone number I have. I had to give it to the person at the register 3 different occasions my number - while my name was there, my number was not? I check in with the phone I registered on website with?

It was horrendous and I am appalled at the fact that the customer service is lacking immensely! I am never impressed by how many people come to get their hair cut but I am more about what I experience myself. I came in to the Columbus, GA (Cross Country Plaza) location and was immediately greeted by the white lady and she asked me what I wanted and proceeded to tell me the pricing of each service. I agreed to have my hair "styled"! I was seen by a black woman (I am black also) and she began to ask me what kind of cut I wanted. I told her and then I told her after she cut it that I wanted my hair curled. She proceeded to tell me that I needed to get a perm and she was not going to be able to curl my hair without it being permed.

I am writing this review to keep people like me to be aware of Great Clips on 4135 Lavista Rd., Tucker, GA 30084. It was my first visit that made me to write this. Their customer service is OK but their job sucks. I told her (Asian lady) about using the level 2 to cut my hair, but I don't know what she used. After finishing I can see baldness on top of my head. Tried to tell her but she said that she can't do anything and if she does anything it will become worse. Next day when I went to work everyone were laughing that made me to shave the whole head. So please be careful...

Yesterday I had experienced a horrible visit at the Great Clips on NW at 154th and Penn. I was asked by one of Stylist if I wanted to work there and I knew that Stylist pretty Good and I have also worked with her before and I told her I was interested in the job, but I had told her the only problem is that I would not be able to come into the store for an interview until Monday when I get paid because I don't even have a penny to my name until I get paid and I had no gas in my car and she it should not be a problem she said if I could to the Website and fill out the Application and said Ok.

Do not go to the Martinez, Ca Great Clips. Stylist cut her hand 2x and she kept cutting. She should of have stopped and let someone else do it. She did not even sterilize the scissor. Awful.

Well, when I went to get my haircut there, the lady wouldn't let me donate to locks of love cause my hair had layers. All were longer than 10 inches. Not to mention she wanted to charge me 6 extra dollars to donate. However, when she did cut it, my layers weren't correct. The inside layer is shorter than the outer. That is the last time I am going there, they DO NOT deserve the name "Great" Clips. The people were rude and messed up my hair. The last time I cut my hair for donation was at a different place. They gave me a 30% off discount for doing it!

First time I tried the new opening in Souderton, PA. Had a wonderful experience with ** who cut, styled and gave me useful information on scalp and hair products. I am a picky person and a lot of times not pleased with results but this was a pleasant experience and will go there again. ** was wonderful.

I have been experiencing bullying in the work place by my EX Manager **. It all started in December when I tried calling in sick. She told me that it wasn't allowed, that if I wasn't in the store for my shift there would be consequences. (Note: She was off that day, fully capable of covering she just didn't want to.) - Beginning of January some things happened and I ended up in jail for three days. I had my mother call the store and let them know I wasn't going to be in those three days. From what I was told, the shifts had been covered and I was to return that following Monday.

I wish to compliment one of your Stylists, her name is **, from Winterwood Pavillion Las Vegas NV. I have been going to ** for sometime now and I have nothing but praise for her artistry. She is a very pleasant and hard worker, she never seems to be in such a hurry that you can't get the kind of haircut you request. I will keep going to her as long as she remains in your employment. Thanks so much for an enjoyable experience. :)

I hate Great Clips. Every time I go there, they never do what I ask. The stylists act like they have no idea what they are doing. I went there one time and asked for a trim and they butchered my hair. Recently, I went there just to get my bangs trimmed and re-parted because I have angled bangs and my stylist cut my bangs too short, unevenly, and acted like she didn't know what to do. Now, I have to wear my bangs back because I'm too embarrassed to go out in public now. Thanks Great Clips...

Read the coupon and followed the instructions and went to greatclips.com website. It does not allow me to set up an appt. So I tried other websites and even googled them directly based on their address. After clicking on various areas of the website, I still could not figure out how I was to set up an appt. I decided to try one last time and came across some reviews from those who tried their place. I decided it was best for me to go back to Walmart as I know it will cost me $26 and they are pretty close to what I want my hair to look like for work. See ya, heading off to Walmart now.

I asked for a trim requesting 1/2" to be taken off from the sides, front, back and top. The stylist (Cynthia) in American Fork, Utah, removed 2" on the sides, 3" on the back and top. I was not happy with this short haircut. I specifically asked for a trim and she merely justified her work. No apology. I have been going to GC for years and most of the staff do a good job listening and understanding to my needs but this is the third time I have been disappointed. This last visit was more upsetting than any before. I will no longer support their business. Cynthia, if you are reading this, pay attention and don't talk to the customers.

My wife took my boy to Great Clips two weeks ago to get his hair cut and used a competitors coupon to get a better deal. When she showed the on-line coupon on her smart phone, to the hairdresser, she was told that the coupon had to be printed. After debating the topic, the hairdresser gave in and used the coupon. Today when I went to get my hair cut, my wife reminded me to take a "printed" coupon into the store. I did as I was told and even showed the coupon to the hairdresser BEFORE getting my hair cut. After the hair cut, I was informed that I could not use a "printed" coupon and that it had to be "directly from the competitor" (apparently using the competitors paper???). I was then directed to a small flyer stating that the store did not accept competitor computer generated coupons. Shame on me for not finding the small ad on the wall with 50 other advertisements. Thanks for your NOT SO Great customer service. Good bye NOT SO Great Clips.

The worst series of haircuts i've ever had. It sucked. I'm not writing a novel.

I went to Great Clips and it was horrible.. I had spent 7 years growing my hair to my lower back. Well I went into Great Clips the first time and the lady had chopped 13 inches off which was fine. I was looking for something shorter just to get hair off, :) to feel lighter.. Well that being said she layered the one side, DIDN'T do the other side and I repeatedly asked "What about this other side?.." Well I thought she had got it done, left and went home. Come to find my hair so so so uneven, even my coworkers were shocked..

Went to Great Clips in Boardman ohio presidential square. Went to Lori who I trusted because she fixed my year one year prior after it was thinned out at Casals. Went to get my bangs trimmed and the ends dusted, then asked for a little crown height at the top of head. Well she thinned my fine long straight hair, leaving me with strands of thin dried out hair. She called it "chipping." Well why would she do that when she knows I had the same thing happen the year before and I was sick over it. It took over a year to grow and she destroyed it once again. Never trust anyone at great clips with your hair.

I will never go there again. Told the girl exactly what I wanted and ended up with the worst hair cut I have ever had. Ended up with what I would call not even a brush cut, just random short hair, and wanted the same style I had when I walked in, just a little shorter. After the first pass with the scissors, it was downhill from there. Stylist was a blonde with full sleeve tattoos, so stay away from that one. Ashamed to go out in public. Had to buy a hat and I don't wear hats.

Went to the Great Clips at Twelve Oaks in Savannah, GA. I told the stylist how I wanted it cut. Worst haircut I've ever had. One side in the back was much shorter than the other. Needless to say, I'll never go to a Great Clips again.

I was charged 39.00 for a wash and flat iron of my hair. I have never paid that kinda money for my hair at Great Clips. I go each week and get my hair done the same way, and I have never been charged like this. The only way I will go back is I will make sure Chelsea ** does my hair. I am very upset and from now on, I will go to Wal-Mart. I normally leave a good tip but not today.

I visited your Epps Bridge Rd location in Athens, GA. Note, this is my first time at any Great Clips. ** is the stylist that cut my hair. In fact, she's been my stylist for the last five years. I trust her with my scalp and hair. I will follow her to any salon she works. However, the way I was treated by management and another stylist was ridiculous and disgusted me. I have never been so humiliated and had an employee humiliated in front of me.

Want to be able to go back to same operator. Have a different look every time I go back.