Lively Mobile2 Reviews

The only thing that mom Thelma ** does not seem to like is that the device is heavier than the LifeLine she had before. The only thing I am uncomfortable with is that my mom has to take it off to charge it. I understand that it has to be charged but my mom will lay it down beside the charger without charging it and then she has to wait until I get there to check on her to charge it plus wait for the charge to complete. During this time she does not have it on her person. If she falls it won't detect the fall while it is not around her neck. It seems to me there should be some way around this problem. She has some dementia and I worry when I see the device is low on battery or I go to her house and find it on the table beside her. Is there a wrist band that works and is waterproof that will give the same service? I could be happy and recommend the service if these issues were addressed. Thanks.

I got my mother a Jitterbug in 2003, and she's loved it. Mother has severe dementia, and the simplicity of the phone was wonderful. However, about 30 days ago, she dropped her phone in a puddle, and it was destroyed. I ordered a new Jitterbug for her at a cost of about $100. I did not enable the 5Star emergency feature because I knew she'd push it. Well... She does push it, and a question appears on the screen "5Star not activated. Do you wish to call 911? Y? or N?" The police have been out four times, and the last time, suggested I try to deactivate that feature. I called and was unable to do that, but was told so I decided to switch services, get her a new phone. I have been on hold for 25 minutes. Not a happy customer.

Without a doubt, these are the biggest crooks in town. Great Call advertises itself as a combination cell phone/medical alert device, with monthly plans starting at $14.99. Once you buy the phone, you'll find out that if you want the medical alert working, you'll have to go with the $39.99 plan as a minimum. When you get the bill, the final amount will be close to $55.00! On my phone, the medical alert stopped working and I didn't find out about it until 2 weeks went by. They even tried to bill me for this time period.

I love the GreatCall 5 Star Service, but I've had SEVERAL problems with the belt clip that is no longer called a belt clip because of the problems. I've broken several of them and nearly lost my device twice. I believe I've gone through about 5 of the clips. Some were free of charge and some I've had to pay for at $10.00 a piece. Two were broken while attached to my belt before a warning was attached saying not to use them as a belt clip. The second time the device itself broke where it attaches to the clip and I had the device itself replaced. One clip was broken while clipping it on my T shirt collar and one was broken while wearing it on my wrist band. I'm 75 years old, so I don't believe I'm physically abusing them. PLEASE design a stronger metal clip and device part it clips to. Thank you for your kind attention to this matter.

I have been receiving pictures that I took with my phone that are being sent to my phone. I have never texted or shared pictures with anyone. I have called them several times about this problem. For some reason I receive 10 free text per month. Last month there were 14 used and I was charged forty cents, which they credited back to my account. This month (I have 12 days left). It shows I have used 11. Each time I've called have told them to block all text to and from our phones, (BOY THAT WORKED WELL). I have most likely spent over two hours on the phone, getting through to someone to talk to, explaining my problem, waiting for them to check it out, and trying to resolve it. Yesterday after spending close to an hour, I elected to have a tech call me back. They said one would call me in 24 to 48 hours. The last time I was told this it took over a week to receive their call. Great Call my **!!!

I do not recommend this company. I purchased a phone for my father. The sales staff was very convincing. Once my father received the phone (he recently lost most of his vision) he didn't understand how to use it. Customer service never picked up and when they did, their system was not working and the operators could not hear me. I tried to send an email to the one email address on their site pr@greatcall.com and it bounced back.

Excellent experience setting up my Jitterbug phone. GreatCall employee ** was incredible and determined to help me even though I wanted to give up. She "walked" me through the process over and over until it was accomplished and was very patient and understanding. I was so discouraged until I made contact with this outstanding employee who gives new meaning to customer service.

I like having my Splash. It just gives me more security knowing in case something happens I'll get a quick response. I have a habit of falling for one thing. I've got a walker now, but I still have issues about which causes my falling seizures. I know the Splash doesn't cost much money but words alone can't explain because my friend also has the same kind. It's waterproof as well. You can go outdoors when it's sunny. It won't get banged against something because I don't even know if it could stand the impact. I hope it doesn't have to go through that test to find out though. Overall, I would highly recommend it. This was a good investment.

I'm happy to say I haven't had to use my Splash other than the test call when I first got it. I'm elderly, I live alone and I have some medical problems. There are three major suppliers of this kind of a device, and I didn't like being tied to a contract within a year. I like that it's very small and I can wear it on my wrist or around my neck. It has a GPS system so I'm not tied to the phone as a base to switch emergency calls. When I first set it up and activated it, I had to make a test call and they immediately asked if everything was all right. They said, "I see that you're in your home." They again had me repeat at the end that I was fine, that it was a test call. I go out and I keep it on the charger at night right next to the bed because I can reach 9-1-1. It’s good for emergency if you think somebody’s breaking in the house and things like that. I spoke to one of my neighbor’s and she also just got a Splash.

I am considered as a fall risk and I have a very bad back. I don't have anyone here most of the time that could get to me if I needed help because my husband has dementia. That's why my daughter picked GreatCall Splash for me. I have one complaint about it though. It does not hang right on you without the button getting pushed all the time. Every time I lean up against the sink or up against the washer or dryer, the button gets pushed. I've had to make some new things to fasten onto. But it gives me more confidence in getting a hold of somebody if needed.

One winter, I broke my ankle and I had nothing on me to call for help. That was when I decided to have a medical alert device. Originally, I went with Lifeline but it is very restrictive - you can only go a hundred yards around your home. I had Greatcall Splash because I needed a device that would allow me more independence, comfort, and still feel safe. It is pretty convenient - I have the charger by my bed and then when I get up, I put the device on. I like that my children can find me if I am in trouble. I have not used it yet, thank God. But, I love it and I recommend it to everybody, especially to older people.

GreatCall is a heck of a lot nicer than ADT which I was with for years. The fact that I can talk to somebody has been great, and it's small enough to sit in the pocket. It doesn’t take up that much room. I’m charging it all night long when I need to, I put it in my pocket, and off I go. I always have somebody with me. I’m very, very pleased with it so I can’t say enough about it.

I love GreatCall and it's wonderful. It's excellent to deal with and the best thing out there. I have recommended it to a number of people.

I constantly have terrible vertigo; in fact, I just had a very lengthy vertigo test this morning and my doctors are trying to get to the bottom of it. So because I've had several falls or near-falls, my husband felt that it would be a good idea that I had something that in case I was out and fell, I could call for help. Plus I have other multiple health issues that make it a little harder for me to get around than a normal person. My husband is very caring and he makes sure that I wear my GreatCall necklace when I'm out and about. I do wear it since I take my bath in the morning and I don't take it off until I put my pajamas on at night.

Everyday, I'm concerned about my age and the fact that I'm living alone led me to need a medical alert device. A year ago, I tripped in my house and fell. I was okay but I realized that my nearest phone was in the next room on the wall, and the other phones were in the bedroom – that’s what made me think I needed something. Several of my friends had gotten GreatCall so I went with this and have recommended it to numerous people. Since using GreatCall Splash, I feel more secure though I haven’t needed it and I take it with me at all times. I like that it follows me while I’m shopping, in the car, or wherever, and I’m happy with it.

I do have relief that I have GreatCall. I've had a lot of medical problems in the last year. I have fallen and have had cardiac and problems and live by myself. I have a daughter who lives nearby but having GreatCall is the best way to get her than anything else. Although I haven't had to use it, I'm very grateful to have it.

My daughter feels that I need a medical alert device because I like to get out and work in the yard and do things that she thinks I'm too old to do. But I haven't had any problems, and I've never had to use my GreatCall Splash since I had it. I just put it on when I get up in the morning and I keep it on until I go to bed at night. I just wear it around my neck and I'm very pleased with it.

I wear it and have it close to my bed. It is comfortable, easy to use and I feel safe with it around me. I’m in my nineties and I am alone frequently. If anything happens and I need help, I could use it.

I got GreatCall Splash since I fell down a couple of times and I live alone. I wear it all the time but haven't needed it since I got it. Right now though, the clip is all stretched out on so it won't clip anymore. I wish they'd send over a lanyard for it since I usually wear it around my neck and not all people may have something to clip it on. Nevertheless, I have recommended this device to some of my friends and several have gotten it too.

I have more than one medical alert device from GreatCall Splash. I felt like I needed something to take care of me when I'm out driving or could fall at any place. I carry it all the time. I've interacted with the GreatCall team personally during a demonstration of how it works. I've had a positive experience with GreatCall Splash, and I recommend it. I live in an independent living community, and I wish I had a way to convince other people to use it. Most of them don't seem to care, so that's the way it is. If there was some way to help publicize it, that would be helpful. I convinced a friend to get GreatCall Splash. He had a stroke and by using it, he probably saved his life.

I bought my Splash at Walmart, did what it said on the instructions and everything else has been good. I bought it because I'm getting old and clumsy, fell a couple of times and everybody's worried about that. That's why now they want me to carry it with me which I do, sometimes lol. I work in the yard a lot and if I'm going outside I sometimes pick it up and take it with me. I’m sure that if I needed it, it would come in handy.

I feel pretty secure with GreatCall. I am glad that I did decide to get it. I had been thinking about getting one and was in my drugstore and I saw a card and I just picked it up and brought it home. I read through it and gave it to my daughter and we just decided that we were going to try it. I get it in its charger every night. I like carrying it in my pants pocket as long as I have a pocket and if I don't I have the necklace. I bought a necklace that I put it on and I wear it on me inside. The other night a voice came on. I picked it up and pressed the button and a gentleman answered and seemed to know nothing about this call I had in the middle of the night. He asked if I there was an emergency or was I alright and I said I was. I am satisfied with it knowing that if I press the button somebody is there.

I'm afraid of falling. I haven't yet but my family insisted for me to have a GreatCall Splash. I just got this in the mail in some ad. I talked to my family about it and my granddaughter called and made all the arrangements. Just a couple days ago, I accidentally bumped it on my bathroom sink and I heard "Can we help you?" They were just right there immediately. Other than that, I'm just used to wearing it as far as getting dressed. I'm glad that I have it. It's a good device.

Bought a medical alert device because I was concerned about me falling or getting into a plain accident when no one's around. I was with another service provider then I decided to switch to Splash because it has the GPS system.

I haven't needed to use GreatCall for an emergency. I just keep it with me wherever I go and I keep the battery up. My son has one also and he did have to use it. I'm 88 and I live alone, so I have been considering for a long time that I probably should have a medical alert device, and I have people who have been nagging me about why I haven't done something about it. So I researched all of them and I decided that this was best for me because it covers a large area if I went out with it. I knew I could take it with me wherever I went.

I keep my Splash with me all the time. It makes me feel more confident. My sister got it for me because she’s not always around.

I have a lot of balance problems so I have a Great Call Splash. But I haven't had to use it yet. I hate it but it's not anything about the product. I just hate that I have to wear it. I call it my dog collar and I just think that the lanyard is way too long on it. But everybody’s been very nice every time I talk to them.

I like GreatCall. I'm almost 82 years old and I live alone. My daughter lives with me up until about six or eight months ago. She got a job down the area and so my children insisted that I get something like this so if something happened to me, I would be safe. I put it in my pocket and go about my business. I'm happy to have it because I feel a lot more secure with it.

We bought the Splash for my husband as a security measure due to the risk of falling. My husband usually doesn't wear it but there are certainly times when he does like if I'm gone he has it with him.

I've had two knees replaced, I recently had a heart cath so I'm under a care of a pulmonologist, and orthopedic specialists as I have tendonitis of the Achilles. I also have arthritis in my hand. I live alone and I don't have a son who checks on me often. I know he's busy so instead of continually putting the burden onto him and making him feel guilty when I say something, I just decided to go this route of having a medical alert device which would be a lot more reliable.

I have very poor balance so I needed a medical alert device. Now I have GreatCall and I wear it every day. One time I called and their representative helped me so I could charge the device.

I got Great Splash last August. I got it because a neighbor recommended. She got it for her mother and when it arrived, she set me up and I like the fact that when I'm out of town if I would have fallen or needed emergency I had my Great Splash to punch. I charge it every morning. When I don't have that on my neck, I have my little cellphone in my pocket.

I moved to Cincinnati from Cleveland about eleven years ago, and my son was a little concerned about me being alone. If something happens to me, what would happen? He's at work all day and so is my daughter-in-law. So I told him I was going to get the medical alert device which was good only in my house and he was happy with that. So I had that for several years from another provider and a couple of times I had to use it. Then I went to GreatCall because of the fact that it's good everywhere, and I'm out of my home sometimes and I felt that I needed protection.

I had valve heart stents put in so I needed a medical alert device. Since using GreatCall I had fewer worries. I have been carrying it every day and I've been satisfied with it.

I can't walk fast, I'm kind of tippy and I was afraid I would fall and not be able to get help so I got GreatCall. At first I wore it around my neck and it bothers my neck so I moved it to a wristband and then to my pocket. I have a great experience with them and they're great people but a very slight criticism I could give them is that they take very long to answer a call, otherwise they're perfect. Their people are very accommodating, nice and I'm glad they're there.

I live with my daughter and she bought me the GreatCall Splash. I wear it all the time but just as precaution. It's wonderful and doesn't bother me at all, but I haven't tested it yet. I also have a cellphone I hang around my neck that I could pick so I'm well prepared. I'm still a little shaken up by my experience in falling but I have buttons I can punch if I needed it.

I use my GreatCall Splash to be in contact with my wife. When she leaves the house I put it on and I wear it and if I have any problems it's there to use just in case of emergency. It works well and it's not complicated. It's very easy to use and it's reassuring that it's there. But there really haven’t been any great changes in my personal life. There are certain restrictions that I have with my life with my medical problems. It's the way some upgrades like this device has which makes it a lot easier to use. For instance, I go back on the app probably two or three times a week to check and make sure everything's okay and everything's operating well. It seems to be doing that. Having the app available is nice because you don't have to make any cell phone calls. You just go in your phone. I know that my family feels comfortable about the fact that they're able to get on the system also and check to see if there are any problems.

We switched to GreatCall Splash because of its GPS feature so if ** happens to go outside then she's covered. The reps were very nice when we called to set it up and test it.

So far my experience with GreatCall Splash has been very good. It helps with the peace of mind knowing it's there.

Beware.... Even though the advertised pricing for the monthly plans are on the box, THEY JUST RAISED THEIR PRICES. And they will not even honor the prices advertised on the box or product packaging that it comes in!

My wife is an invalid and she wears her GreatCall Splash on a daily basis.

I got GreatCall Splash because I have COPD, so I get short of breath once in a while. I feel more secure with having it. I do have a cellphone which I forget to use or take all the time so it's just this. I carry it in my pocket at all times. I can put it around my neck and then the bracelet too that I got. So, I'd recommend it.

The medical alert device was recommended to me by somebody because I live alone. The team at GreatCall Splash has been courteous and nice when I tested it. The alert device is convenient and very easy to use. Based on my experience, I’d recommend Splash!

My wife has Parkinson's. I got her the medical alert device in case she falls, she could get hold of somebody around the area. It's comforting for both of us that she has Splash. Every time I call there, it has been great. I have recommended it to three people that have gotten Splash now.

I'm old and I'm living alone so I bought the Splash medical alert device. It's fine. The only thing is I broke the clip on it because I kept putting it over my waist band, which was fine for me but the clip didn't think so, so it broke. So what I did in the meantime is I just put it in my pocket. But I really like what it does for me. It's no big deal I wear it in my pocket. I'd highly recommend it to others.

I feel very safe with GreatCall. I wear it but I haven't used it.

I have a lot on my medical list: five heart attacks and five stents among other things, that’s why I decided that I needed a medical alert device. The only thing important to me is that I can go anywhere I want and not worry about it, and Splash was the only one that allowed this. All the other ones would be for your home phone and won’t work when you leave your house. I haven’t been able to use it yet, and only called to check and test if it works, and their staff was friendly and courteous every time. I recommend them.

I have the GreatCall Splash around my neck every day even though I'm sitting in the house half the day. My son got this for me in case I needed it. I have no trouble with it. Recommended.

So far I haven't had any problems with GreatCall Splash. It's my first medical alert service, though I am somewhat familiar with some of the older ones. My mother, when she was still alive, had one of the ones that they had to come in and modify her landline and she was restricted to just around the house area. I like Greatcall because it's wireless. A lot of people are restricted to around their house and that wasn't what I wanted, so this one is fabulous for me. My biggest concern more than anything else is when I retired, I lived by myself and just wasn't around a lot of people. I am in a big apartment complex and only have one person living below me and if something happens then, how would I have ever contacted anybody?

My mom's doing great with GreatCall Splash. She likes it a lot.

I love my Splash. I'll definitely recommend it.

I haven't had to use GreatCall Splash yet, but have been very happy with it. I've had one of these medical alert things before that went through the telephone and I hated that thing because my telephone wasn't working and that wouldn't work.

I'm alone 95% of the time and my son gave me GreatCall Splash. My son and his wife are giving this to me for their benefit as much as mine. I was always concerned of falling and not being able to get to a phone. Since using GreatCall, I never feel alone. One time, I accidentally pressed on it. Before I could say anything, they were right there, which is a lot faster than on the telephone. I was very pleased with that. The device is also comfortable and easy to use. I get up in the morning to get it off my charger and put it around my neck, take my shower and I have it nearby in case I fall in the tub. But I don't wear it there because I don't want the cord to get all wet. I feel very, very good and safe about it. I have and I would recommend it.

My experience has been very good with GreatCall Splash. My children thought I needed a medical alert device because I lived alone and I'm 85 years old. I had a different one before but they went out of business and I never used the other service. The team from GreatCall was friendly and nice. I fell in the house and they called me immediately. The other day I leaned up against the counter and by accident, it set it off. They answered immediately. I told them there was no problem.

I haven't had to use my GreatCall Splash but I carry it all the time and anytime I've spoken to them they've been good and friendly.

I had hip surgery and came from a residential rehab with a cane and worried about falls so that's what prompted me to inquire and then to acquire Splash. A couple of times I pushed it by mistake and they were very understanding of that. I haven't fallen or found that I've had to use it but it's just so good knowing it's there. I just have it on in case and I'm still on a cane so that's really what I still depend on more than having to call for help because I'm still working on balance and physical therapy. I'd recommend it. There are so many people that need it and so many people I've talked to because of the fact that it's actually GPS. I'm not tied to the telephone; I'm not tied 75 feet around the house or whatever.

After I received it, I charged it. Decided to make sure it worked. Pressed the button. Person on other end could not hear me. They kept saying, “if you do not answer we are sending an ambulance”. Panic Attack. My home phone rang, it was the company. I explained I was only testing. They told me to call the company. I called. They told me to turn it off, turn back on again, try it now. Tried it again, same thing. I started panicking again and said to the customer service man on the line from Great Call, “what do I do, what do I do”. He disconnected the phone call. I called the company, told them, “I want to return this product”. I returned it.

Thank goodness I haven't needed to use my GreatCall. I have it and carry it with me all the time. I got one because I'm alone now at home and I'm not walking as well as I did. I was afraid I might fall and need help. Now I don't have to worry about going somewhere. I just take off and go where I want to because of GreatCall.

Right after I got home after surgery on my knee I had a GreatCall device for a couple of weeks until I was able to get around and didn't have to worry about any trouble with the knee. Having the device with me felt like I got help with me wherever I go, although I haven't needed it. I have already recommended it to other people.

I got a warning on going over the internet usage. You charged me $166.81, quite an expensive warning. Well you keep going after older people. You've lost me as a customer. Hopefully more older people will catch on to little legal scam. Initially I loved this phone. I guess that's how you soft soap old people, make ‘em comfortable then pull the rug out. Maybe some day when you people are older someone will get you like you got me. Rest assured I will spread the word among people what slick operators you are!!!!!

The reason we got Splash was because my husband was falling down and sometimes he couldn't get up. He's got beginning dementia and I feel more secure when he has the alarm when I'm not in the room. He hasn't had to use it since he got it. The only time he did, it was accidental. He pushed his chest against the table and set it up and the guy from GreatCall Splash came right on the line. He does have weariness with the device. He hates the thing that came with the device, so we tried to come up with a better chain since it is bulky. But it was the only thing that was strong enough because everything else we tried broke. But other than, I had and would recommend it.

I'm elderly and I live alone. My daughter and son work all day so I'm here all day by myself. When I was in West Virginia, I had another medical alert. One time, I called them and mine wasn't working. The woman said, "I can’t hear anything so I'm hanging up." They didn't check up to see if I really needed help and just let it go. But with GreatCall, I made a missed call once because I pushed the button accidentally, and the team was very courteous and knowledgeable. Now I have a lot more confidence in going up and down the stairs and out. I love it because it will go where I go.

I kept falling because of all my chemo and especially because of the steroids... I'm too weak to be able to get myself back up so I needed a medical device. GreatCall Splash has the GPS part so wherever I am, I can call for emergency just to help get up. I like to walk some places where there's not a lot of traffic, and I can do that now because of GreatCall. I know that if I do fall and can't get up, I can get help regardless if I'm alone or not.

I am living alone so I needed one. I contacted their team when I had one issue and it was resolved quickly.

I haven't been able to use my GreatCall but so far it's been alright. I did have problems back then trying to figure out why the lanyard doesn't work out for me. It sticks out in my clothes and my blouse, and it's very awkward. I bought a rubber lanyard to make do but it still didn't work. My nurse gave me one of those clips that I can put on my belt. So now, I hook it into my belt with my slacks and put it in my pocket - it's fine now.

First of all we had trouble getting my mother to wear is because is the size of a small cell phone! When she died she did so at home alone and did not have it on!! Secondly I cancelled at least 6 times! Was charged again through checking account one month later after they insisted on automatic payment option through checking account!!! Do not give them your checking account info as I have still not receive the credit after calling 5 times and talking to several supervisors!!! If this were an senior citizen they would not have the patience to pursue the refund!! Each time I call they say "you will see refund by end of week. After end of week the supervisor said I would see the refund by end of today on my checking account. Now another supervisor said the check is in the mail! Horrible for the elderly.

Apparently I had an a-fib and when you live alone, you take getting a medical alert device into consideration. I'm a little more comfortable about some things since I had the GreatCall Splash. I lost it one time and I called the number. They located it for me so I could get it back. It fell out of my pocket when I was in somebody else's car. It was in between the seat and the console and the gentleman that the car belonged to could hear it beeping but it took him a while to find it. I have never really had to use it otherwise but it's comforting to know that I've got it. It's very handy for older people or people with medical conditions.

My son decided I needed a medical device - we went for Great Call Splash. I have less worries now that I have it. I haven't really used it for an actual emergency yet but I put it in my purse one time and something in my purse hit it and it called the emergency number. The people that responded were very courteous though.

I work in the garden a lot and it's easy to trip over a hose or step in a hole and thought it was about time I was safe. I keep my GreatCall with me all the time. I hit the button once by mistake and within 10 seconds a fellow came on the line and said his name and asked me what the problem was. I said it was a mistake and he was great. I've already recommended GreatCall to about 5 people.

My balance is poor and I fall a lot. I'm fused from T11 to S2 so I only bend at my hips and I have chronic pain and severe arthritis. This is why I really need a medical alert device. I have used another one before getting Great Call Splash. I hooked to the phone and I could hear it from ground level but if I was outside, no one could hear it or down in the basement so it really was not that useful. It actually was also more than what I was paying for so with all those things, the switch to Splash was kind of a no-brainer.

My son bought Great Call Splash for me as he thought it would be a good idea to have one. Since using it, I do feel safe in my day-to-day life. It's comfortable. Thank God I haven't had to make use of it in any emergency, but it would be easy to use if I did need to. Recommended.

I had a stroke so I decided to get a medical alert device. A friend of mine referred me Great Call Splash, we got in a three-way phone conversation and that's when I ordered it. I wear it all the time when I'm out and about, it's kind of a safety net to me. I'm satisfied right now and though I haven't pushed that button yet, it's a good thing I got it.

Excellent. I hit the button a couple times by accident and they call and check on you. It’s been a really great experience. I'm very happy with GreatCall Splash.

I like GreatCall Splash and I don't have any problem with it. I only had to use it one time and that was accidentally. I was cleaning above my stove, I reach up in my cabinet, and I press against the stove and it sets the button off. It's excellent because almost immediately they were talking to me and kept talking to make sure I was alright. I just thought that was really great. The service was just so fast.

It is very seldom that I wear my GreatCall because I don't go out. I just wear it if I'm going down the basement or going out my driveway. I have it because my daughters thought I need it, but usually it's just sitting in the charger next to my bed if I need it. I have the one on the lanyard. The device probably has a lot of advantages but for me it's very heavy.

I'm going on 80 years old, had a heart surgery, and I live alone so I got one for medical purposes. And having GreatCall gave me more confidence. I like the fact that I'm not confined to my house. I can go anywhere with it and know that I've got some help somewhere. I will definitely recommend it.

On accident one time I ended up pushing the button and they were there promptly. So it's good however I'm curious whether or not I'm gonna need it because I haven’t needed to use it. But since I'm bedridden I kind of want to make sure I keep it until I know for sure whether I'd need it or not.

I haven't had any problems with Splash. I like the idea that I'm able talk to somebody when I need help unlike the other device I had that will just send emergency vehicles. Because sometimes if I fall at home, I don't need the whole fire engine and all of that. All I need is someone to know that they need to come help me get up. Plus, I can have it with me when I go out. I'm very independent now. However, one time, I wanted to add someone to my call list. I tried to get a hold of them but wasn't able to and they want me to go online which I don't want to do - I want to talk to someone. But they have been friendly and helpful. Another thing I like about it is that they have a thing where I can wear it on a belt. If I wear it around my neck, it gets in the way when doing something like putting stuff in and out of the washer. I'm pleased as far as I haven't had to use it which I'm glad.

I needed a medical alert device like this one from GreatCall Splash because I had fallen many times. I live by myself, and didn't want to get in a situation where I needed help and couldn't get it. Even though I've got phones all over the house, it just wasn't enough. I also don't like to drive by myself. But crazy things happen. My car broke down once. I was on the roadside, waiting for AAA for four hours, and that wasn't a happy event. The device makes me feel safer. I just put it on my neck and off I go, except for charging time. I haven't had to use it yet though.

I'm 70. I live alone and I've had a lot of problems. I have neuropathy, scoliosis, and osteoporosis - I fall down easy. My daughter was worried about me falling down the stairs so I decided to get medical alert device. I had one for quite a while but it was only a two block radius and I couldn't travel with it. Then when I saw GreatCall, I went with it because I can go take it with me when I travel. I called once to see how it works and the lady there walked me through on what to do. She told me where I lived or where I was and she said, "Oh, you have a railroad right across from you." So it must be like Google Earth where you can actually see where you are. That was really cool. Also, one night, I accidentally set it off and shut it off right away. But they still called me back and said "Do you need help?" I said, "No, I'm sorry." I had no problems with them. They are really fast.

My doctor thought I ought to have something that I could get help if I needed where you just press one button. I thought it sounded like a good idea, and then it happened - I substituted the telephone with GreatCall, which are essentially the same, so it didn't cost me anything more really to have the device. Everything seems to be working fine. However, it's sort of a nuisance to have to put it around my neck when I go out, but I got used to it. When I'm not bundled up in the winter time it will be easier. I would recommend it to somebody with similar problems.

My children gave it to me because I live alone. Everything's fine, and I would recommend them. But I haven't had to use it.

I'm liking everything about it. I like the GPS feature obviously. I'm out and about a lot. And I had an earlier device, which was just within the confines of the house. I'm still working full-time. My concerns are more about outside the house than inside. So this Splash device that I can use outside is great. Excellent. Absolutely no issues whatsoever.

I'm 82 years old and I live alone, drive and do everything. My children want to know that I'm taken cared of. I didn't realize they signed me up because I have an alert device which I have to keep for three years, so now I have both. So far I've had a wonderful experience with GreatCall. I haven't had to use it but I dropped it once and it buzzed, and someone called right away if I needed help. I'd recommend them. In fact, I already have. My only wish was that the receiver was a little smaller.

I needed a medical alert device because I fell a couple of times. It wasn't bad but I wound up at one point I had to go to the hospital and then I thought it would be better if I had something I could push a button instead of trying to get to the phone. And I have a neighbor who has GreatCall Splash, and she swore by it and had been nagging me to get it.

I was in need of a medical alert device as I'm an old and I'm on the road. I'm still working and I've fallen before, in addition, this winter was very icy. I work with the very elderly and they wouldn't hear me if I've fallen hard. Plus I'm alone a lot so if something happens, I can get a hold of somebody. Since I have Splash, I have fewer worries and it's a comfort. Some people do have other ones, but they won't wear them and I'll say I wear mine all the time, so they'll go "Oh." It helps in different ways and I would recommend it. In fact, I have. One of my clients got one.

I'm 66. I have arthritis in my knees and I was living alone and worried about falling. I was sitting on the toilet one night stuck and passed out, all alone. I didn't have any way to contact anybody because I was sitting in there and my phone was somewhere else. Since I had the GreatCall Splash I have more confidence because I know I got it around my neck and when I push the button, somebody is there right away. I don't have to worry about bothering somebody else. Since the initial setup I've accidentally pushed the button one time and the lady on the line talked to me for a couple of minutes just to make sure I wasn't hurt even when I already told her everything was okay. She made sure that there wasn't anybody here and that I was really okay, which I appreciated. I have recommended them to everybody I talked to.

I haven't really used GreatCall Splash, but the ease to have it and my interaction with the team have been very good. It's been a great experience, and I would recommend them.

I was about to take a vacation and my husband was staying home, and so I was a little concerned. I got GreatCall because he has medical issues and thought if something happened and no one was around that he might need it. He hasn't used it yet other than the time that we tested it and the team responded immediately. Recommended.

I've recommended Splash to a lot of people already although I haven't used it as there hasn't been anything wrong.

GreatCall Splash has been very good. My wife and I are senior citizens. I've fallen several times and my wife is a stroke victim. I have another alarm system that I can set for my house when I'm gone. I can use it as a medical device, but it only works in my house and doesn't work anywhere else. I need GreatCall for use outside since I'm an active person. I feel more independent and secure. I've had some really great experiences with the GreatCall team. I've called them probably two or three times to test the system, and it works great every time. I recommend GreatCall highly.

I fell a couple of times and my son and daughter-in-law got GreatCall Splash for me. This is the only medical alert service I've ever had and I wear it around my neck. At least now I know I can get somebody because I had to wait for two and a half hours before to get to the phone.

I had people around me and they passed away, so my son thought I should have something like GreatCall because I'm 90 years old and I don't have anybody around. I feel better with it because I can take it anywhere I go which I like. It's very good and I'm happy with it.

One night my house alarm went off while I was in bed watching television. There was no one else in the house so I was really very scared and the first thing I did was hit my Great Call rather than checking my ADT and the gentleman who answered the phone was wonderful. I was very pleased and they called the police for me. He was wonderful. I live by myself and I have no family here, all my friends were getting one and we thought I should get one just to be safe. Plus we're all about the same age and things do happen. Now I'm more at peace. I don't worry about every little noise that I hear.

I haven't had to use my GreatCall medical alert device but I wear it everyday. I keep it close to me and I really like it. I'm 85 years old and I don't get around too good now. I didn't get out much in the winter at all. Even here in the house, I'm afraid that I'll fall. So it's good to have something that I can use to get help. I feel more independent since using it. My daughter who lives in Tennessee is the one that got this for me because she worries about me going up and down the stairs, steps and all.

I've tested my GreatCall Splash a couple of times making them tell me where I was at and they're always right. I've also called a couple of times for some help. They've always answered right away and got me the information I needed right away. They even called 911 for me once. I'm older and I have a defibrillator, a pacemaker and so forth. I live by myself so I thought it would be good idea if I had one and it is! I don't think I'll worry all that much.

My experience with GreatCall Splash Medical Alert is fine. I haven't had any health problems or situation that I needed to use it.

We used a different alarm before but wanted something that was good outside the home. GreatCall Splash is just that. We love the Great Call and since Robert had it he goes out walking more. He's only had to call them once to get help which went fine so we really love the product.

I'm old and I am afraid of falling so I use GreatCall. I previously own a different brand but switched because of the price and the portability of the device. Usually I carry it in my pocket but it would be nice to have some smaller device that I could activate, carry somewhere else besides my pocket. I know there's a lanyard but it's too big. It would be nice to have something smaller to use.

I find the Splash unit to be a worthy item to carry with me. I do feel safer with it. So far, I have NOT had to test its true capabilities, but I feel it will come up to its promises. The only short fall I find is that it takes TOO long a time updating my new locations as I travel around. I have your app in my smart phone and I do check it as I drive to different areas.

I live alone. I had fallen down a couple to get around and I drive quite a few different places. My family wants to know where I was all the time and with GreatCall Splash, they can. They know when I leave the house and when I come back. They keep track of me. Also, the team at GreatCall had been very helpful and friendly. I needed a call one time and they send me over to the nurse. I was talking to the nurse and she suggested that I go have myself checked out and I did. Since I have had GreatCall, I'm very independent.

GreatCall is very good. I have recommended them to a couple of people who have taken it also. I have nothing but good things to say about it. I just wish it weren't as expensive as it is.

At age 77 I’m very active and in good health. I play tennis four times a week and I walk. But I also live alone so one time when I had a sinus infection and needed to get up at 7 in the morning to take a pill, I walked into the kitchen and I didn’t feel right. I felt a little woozy and the next minute I knew I was lying down except I didn’t do it on purpose. I think I passed out a minute but I got right up, no problem however I decided it was time to have medical alert device. So I got GreatCall and I try to keep it with me all the time especially in the house but I don’t always want to wear it when I go out because it’s pretty cumbersome. So when I’m out, I’m usually not alone and I’m walking in places where I would be seen if anything happen.

Since my husband passed, I basically got it for the purpose of having it available in case I’m left alone. I don't wear it on me, it's usually in my purse or in the drawer. I definitely feel more secure from having it.

So far it's been very good. I haven't had any need to use it, but I am very pleased with the availability of it. I'm visually impaired. I have macular degeneration and had to give up my drivers license, so I don't drive anymore. Then I have a bad knee on the right leg, and I didn't want to fall and not be able to get help. Before GreatCall, I had a different alert system, but I was not happy with it because sometimes four or five minutes when I would make a test call it'd take three minutes to get a response. If I'm dying, what good does that do?

I am extremely pleased with my 5 Star Urgent Response. I feel extremely safe in using it no matter where I am it can locate me and assist me. An excellent device.

I haven't had used my GreatCall Splash but I thought it was very good for a woman my age to have it, especially when I'm out alone in the car. I carry it in my purse and sometimes around my neck, and I feel more secure.

I haven't had to use GreatCall but I've done two test push on it, which have worked out beautifully. They're on almost immediately and ready to take action. With this I'm extremely pleased.

I’ve only used GreatCall Splash once and it worked great. It was a situation where I need some nurse or somebody. My son loves it because they can tell where I am and what I’m doing. I’ve already recommended it to some people and they’ve gotten one.

I had the medical alert device that works at home, but the GreatCall Splash works everywhere. Less worries for me ever since I purchased it. It is very comfortable to wear and I have it with me all the time. Fortunately, I haven't had to use it but I feel confident that if I need it, it's there. My friend bought one because of my recommendation.

My children insisted that I needed the medical alert device because I live by myself. I’m a very, very independent person and I do very well but I feel safer having it. I just have never had any occasion that I had to use it but if such thing came up then I would really appreciate it. I keep it in my pocket and it’s secured in there with a fastener. I have learned to be sure that the button is towards my body because one time I leaned against something and accidentally pressed the button.

I haven't needed to use my GreatCall but I feel more secure having it and knowing that I have it if I do need it. So I carry it around everyday. I have recommended it to my sister-in-law and she got one too.

So far, I'm not impressed with GreatCall. I downloaded the app from the Apple Store and received "Error Message 500" several times when I tried to connect. The Customer Service person was helpful enough and told me that it would take 2-3 business days to resolve the issue. Incredible! I will not recommend this company or its products to anyone.

I love the device. However, the accessory clip that attaches to the back of the device needs to be made out of metal. The small plastic piece that holds the clip to the main part of the accessory clip breaks too easily. Your supplier needs to be notified that this is an issue for your customers. This could cause someone to lose their device.

Last year I couldn’t walk for a couple of months. My legs were all swelled up so I thought I’d better get a medical alert device because I can’t rely on cell phones or land phones that much. Though I never have used it, the people at GreatCall are there and answer instantly. And the best part is the price. Most of the others ones are $35.

I am 90 years old and live by myself so I have GreatCall. It is comfortable to wear and easy to use. All you have to do is push a button. One time I was doing something and accidentally hit the button and the voice came and it shocked me. They asked if I was alright. That's how accurate they are. I would recommend it to anybody.

I haven't had to use my GreatCall for an emergency but when I check in to see that it's working, somebody always answers so I am satisfied. Every now and then it beeps and goes off, and then it comes back on and says Welcome and it's just kind of disconcerting.

I like GreatCall Splash. I had to get a different lanyard to put it on around my neck. I'm not afraid to walk or go downstairs anymore because I keep it around my neck. I really, really like it a lot. I should have done this a long time ago. I was just too, "Nah, I don't need it. I'll be fine, and dah, dah, dah." But no...I now appreciate it a whole lot and I'm glad I got it. I wish I had gotten it sooner. I have recommended GreatCall to a friend. She's a couple of years older than me and I told her that she and her husband needed one, and she said okay. I'd be happy if my review is going to help another senior citizen out there.

I recommend it to everybody I see because in the first place, it's not just local, it goes out. Secondly, I recently accidentally dropped it and my cell phone in the washing machine and it ruined my phone but it didn't do a thing to my GreatCall alarm. When they say it's water proof, it's water proof. I just love it! And another thing about it, they don't have those big old boxes that go with so many controls on them, because I have tried one or two medical alerts previously and they can't compare with Greatcall. I think it's fantastic.

I carry it around my neck and it's there. Sometimes the red light was showing and flashing instead of the green one and this happened a couple of times. I called their office and I was in the customer service and he told me what to do to get it working properly again. I've had fine service so far so I can't complain. Originally I have a few things that bothered me when I was getting it set up. Luckily I haven't had an emergency. I'm assuming that it's all in place in case I need it. Periodically I do check to see that we're connected, so to speak, in case of emergency.

I live alone so Greatcall gives me more peace of mind. One time when I pressed the button accidentally when I was cleaning, they answered and they asked me if there's emergency and I told her no, I just pressed it against the snow. They were real nice about it. I don't have a home phone so I feel good because I don't have to have that because I got this and this is less expensive than having a home phone! What I don't like though is the amount of time I have to charge it because I feel a little unsafe about charging it. I feel a little bit uncomfortable when I sleep at night without it.

I am happy with GreatCall Splash. I’m not wearing the bracelet or the necklace but if I’m concerned when I take the car out, I take it with me. If I need to talk to somebody, I can talk to them quickly.

The new Splash model works well as did the older unit but it has some Issues.

GreatCall Splash saved my life the first 12 hours I bought it. I thought I wouldn’t make it to the hospital without it and I was there for 30 days. I got the alert device because I live alone since my wife passed away a couple of years ago and I ride the motorcycle a lot so I like the idea of being able to contact somebody if I go down. I’m happy with them and I would recommend not only to several friends but to my doctors.

I take my GreatCall Splash everywhere - restaurants, doctor visits, meeting with friends, markets, stores. Thank God I don't have to use it yet. I hope the moment that I need it, Greatcall is going to be there. The only concern that I have is when I push the button, they would know where I am even if I don't talk (right?). The reason why I bought it is for my son who has a problem. I can protect him but he cannot protect me. He gets nervous sometimes and he doesn’t know how to react well. I'm concerned that if something happens to me I hope he knows how to talk to the people at Greatcall...and if he cannot, I hope Greatcall can help him right away. I hope that he can talk at that moment because he gets nervous and paranoid sometimes whenever something happens to me. I'm recommending it to everybody. Their monthly service is not that bad but I hope they don't increase the fee.

I got a GreatCall because I need to let somebody know in case I fall down. I think it's great if I have to use it. I would recommend it.

I have two artificial hips and sometimes my balance isn't too good. I feel comfortable wearing Splash every time I leave the house. I just got to remember to put it on when I get up in the morning. I'm very satisfied.

GreatCall is a great thing. I wear it all the time and I'm doing fine with it. I like it because it will notify my daughter and granddaughter if something happens to me.

I don't actually need a medical alert device at the moment because I'm very fit. However, there's always a possibility that I'll fall so I got GreatCall. It's very easy to use though I'm forgetting to put it in the charger overnight and I'm wondering how long the battery lasts. I clip it to my belt or I'd pop it in my pocket whereas the other systems have got this great big thing sitting beside your telephone. Also, price-wise, it's good compared to others. It's marvelous. I have put leaflets around in our library downstairs so, hopefully, people pick them up and read about GreatCall. I recommended it to a very dear friend and they also bought it.

Getting GreatCall was a good decision. I never had to use it yet but I find it convenient. Since having it I have fewer worries -- I keep it by the bed so if I have to use it, it's right there. It sits by my bed or I carry it in a pocket or in my purse.

I thought the necklace (black cord) was ugly. I changed mine and used one of my silver chains. It's much smaller and more feminine. I would like it better if the actual unit was smaller, but I can live with this size. I don't notice it when it's on so I use it regularly.

GreatCall Splash is great. This morning I had it with me when I bumped against the cabinet as I was walking by, and dropped it. It came off, slipped and fell and came on immediately. I told the girl, whoever was calling me, what happened, that it came on, on its own. It worked just fine. One of my friends in Stinnett had this medical alert device and she suggested that I get it too. I've never really liked it because I've never used it. It's too big to go around your neck or wrist so I just clip it on the side of my large slacks. I haven't ever had to use it yet. I've recommended it to three women that live here in this retirement center where I'm at and I know that one of them is going to buy it.

1st monitor activated 11/29/'13. Oct. '14, the clip broke and there was no way to attach the monitor to pants. Reimburse thru plan from Walmart. 2nd one purchased 12/14/'14. CLIP broke in Jan.'15. Very poor CLIP...no way to attach it. When CLIP was opened to put on belt, it stays in the stretch position. When taken off the belt, it does not return to closed. There is no 'spring' action. Walmart did not have a replacement plan. After talking to Great Call, I was given a link which was no good. so I could not buy a replacement plan on new one.

I like Greatcall a lot. I had fallen quite a few times and figured it is better to have it so that I can just call my daughter and she could come and pick me up from the floor. It's great because immediately if that happens I press the button and somebody answers. Plus the people at Greatcall are very friendly and the device is very comfortable to wear. I live much better and more at peace since having it.

I never had to use it but it's handy and I find it comfortable to use.

I have the pacemaker so I thought I should get the GreatCall Splash medical alert device. No real experiences as far as using it but they're always friendly every time I got to speak with them. It's nice to know it's there when you need it. Once when I hit the button accidentally they got right there instantly.

I got a medical alert device because I kept falling. I once fell and laid on the bathroom floor for three hours before a neighbor heard me. When the paramedics came, they were advertising this alert. I’m very happy to have this and it’s a lifesaver. I don’t wear it though because it’s too heavy. I called one day and I asked the girl if I could go down to the $14 one and she told me no. She said that you took out this program and that’s what you have to go by. They charge me 16 something last month.

I like GreatCall a lot better compared to a different medical device that I used and also because it has the GPS system. I feel more freedom in moving around in and out of my apartment. I’m an 84-year old elderly with some health problems, who live alone, so I decided to get one. They’ve been good to me and I don’t have any problems with them. The only thing I don’t like is that it’s so big. Wish I could wear it around my neck; instead I have to carry it in my pocket. If I don’t have pockets I’m in trouble so that is a little inconvenient.

I live by myself and the other one I had was from Philips and it only worked in my house. I wanted something that if I went out with my family and fell, I can simply push the button - no more waiting to find a phone. However, I took it off my waist the other day and broke the hook for the belt. Outside that, I haven't had any problem but I haven't had to really use it yet.

I'm a diabetic and I passed out a few times so I needed a medical alert device. I was on First Alert before, but that only reaches to four hundred feet from the base unit and I live in an apartment building, so if I go to the library or to play or listen to music, which is down on the first floor and I'm on the seventh floor, it didn't work. I saw the ad for GreatCall Splash and I thought, "Looks like a good deal to me." Now I have fewer worries knowing my alert device reaches farther. The people at GreatCall have always been very helpful, because I've called a couple of times when I was probably forty miles away from home and they could tell me exactly where it was, which made me feel real good.

I'm never home so consequently when I saw Great Call Splash advertised, I thought that it would be a good thing for me because this way I know I'm covered. They've been great on the phone. I've had no problems at all getting any questions answered or to order any extra things that I wanted. Being a woman, I didn't like the lanyard cause it was a little short and I don't have pockets all the time. It’s too big to wear it as a watch so I bought a gold chain and I made it long enough that I can tuck it into my brassiere. The good thing about it is I haven't had to use it. I already recommended it.

I got two reasons for purchasing GreatCall: (1) my husband lives with me but he's very hard of hearing so if I was to fall and holler for him he would not hear me; (2) so that I'm not without some alert system when he leaves the house, goes to town for something. I haven’t had to use it, thank goodness, but I feel a lot more secure now. Took me a while to get used to it but it don't bother me anymore and I wear it a lot.

I fell out in the yard and couldn’t get back up so I needed a medical alert device. I switched from another medical service which I thought was inadequate. What I like about GreatCall is that I could actually talk to that receiver it has. I usually keep the device in my pocket but I wish there was some way to hang it around my neck like the other one that I was used to. Beyond that, it's been very good. The people have been adequate and pleasant.

I am 85 and I go out, walk around the yard. I'm here alone and I'm just afraid I might fall so my son got me GreatCall. I'm more confident now that I have it. I take it when I go out in the car and go to town, or if I get out in the yard very far from the house, l wear it around my neck. I don't wear it in the house much but I guess I should though I'm pretty near a phone if I fall. There was a time that it was notifying my son when I left, but it stopped doing that. He said he had to reprogram his telephone. I would recommend it to a friend. It makes me feel good.

I am 79 and I live alone so I thought I should get a medical alert device. However, I’ve been very disappointed because I told GreatCall that I wanted the one for the bracelet because I want to sleep with it but the thing they sent was too big for the wrist. I called them about it and they just tell me that because it has a GPS in it, it is that big. When I get up at night, I still have to tumble around to get it and that concerns me.

My devise has given me more security, and has provided me with the confidence I needed. I love my Splash.

I have a bad heart and my kids conned me into getting GreatCall. I like the idea of having somebody to contact right away. I accidentally did a couple times and they were right on the phone. They called and told my family too. They were nice about it and it worked out good. Having GreatCall gives me a little bit of confidence and security if something were to happen, I'd be getting help right away.

I’m having a problem with it right now not staying on the first linear... it falls off. But I have the GreatCall Splash device with me the whole time. I accidentally leaned one time - I had it in the pocket - and it immediately answered so that’s very good. I have been talking to a friend about it.

Whenever I have to use my GreatCall Splash medical alert device, I speak to somebody. I check it periodically and it's very good.

The people at GreatCall Splash are nice and professional. Luckily, we have had no emergency. My only concern is that my mother doesn't wear it around her neck but puts it in her pocket. But everything's been fine. Cost is a lot more reasonable than a lot of the others.