Lively Mobile2 Reviews

I'm getting old and living alone. I don't walk as well as I used to and if I fall I cannot get up on my knees because I have metal knees. I can't get myself up so I need to be able to call somebody to help me stand. That's the reason I needed GreatCall Splash Medical Alert device. I've had a couple of operations and I've got another one scheduled. So I just feel I need something in case something goes out of control. Otherwise, I'm pretty independent. Their team were wonderful. I've used them twice. In fact, one time I guess the button was accidentally pressed, and I didn't hear it because I was at a luncheon. They called my daughter and son who both live out of town, out of state and everybody was worried about me. So they're really on the ball. The last time when I fell they got the rescue squad to come and help me up and stayed with me until the rescue squad got here.

I carry Splash with me when I leave the house all the time and I've got it with me when I go to bed at night, so I feel very comfortable that I can get a hold of somebody if I need to quickly. I have epilepsy, so I have seizures. I've also had trouble with vertigo lately, so I feel very safe having it beside me. It's great and I'd recommend GreatCall Splash.

I'm alone on and off and I don't want to fall. My family doesn't want me to fall while I'm alone so I got Splash and so far, so good. The device is always with me. I use a walker on and off so it's always hanging on my walker if it's not around my neck. I know it's there and all I have to do is push a button. I would recommend them to a friend.

GreatCall Splash is the first and only medical alert device I ever used. I initially needed it because I used to be going back and forth to Florida. I’ve had to stop doing that because of my health. But my kids got to the point where they didn’t want me alone in the car with nothing to back me up. Then I fell and I decided I better have some help if I needed it. After looking at many of the medical alert companies, GreatCall Splash was the best fit because I travel a lot and its GPS can follow me in any place. Many of my friends have theirs that are tied into a police department or a local hospital, and they’re tied into the local area and can’t travel at all.

GreatCall Splash is very good. I needed it because of old age (I'm 90 years old) and I've had some heart problems. I feel a little better having it and also, their team was very friendly.

My daughter bought me a medical alert as I had been sick. My kids all live in Michigan, I live in Florida and she felt that I should have it just so that if I needed it I would have it. I had another medical alert device before and I washed it in the washer. As it turned out it was for the better. She bought me another one, the Greatcall, that can be worn in the shower, which is really where I need it. The one time my stool collapsed in there and the gizmo wasn't there except the Lord and my God was close to me, I don't know how I got out of there. I forget to use it but I got it in my pocket right now and I haven't had a problem.

My kids ganged up on me and said I needed a medical alert device. My son helped me get the GreatCall activated and I knew the first month was free so I sent in my activation fee and the next month in one check. The second check was due a week ago which has already been sent in so I don't have any problem in that department. Since using it, I feel more secure having something on my body all the time. If I get out in the yard and fall, I can just press the button and get the help that I need. In the morning I put it in my pocket and when I'm going outside and to the store, I hang it on my neck. I'm glad I have it.

I have Spinal Stenosis and I'm losing the use of my legs. I carry the GreatCall alert device with me everywhere I go. My daughter-in-law set it up for me and since then I'm a little more confident that I can get help if I fall.

This company does not answer its emails from customers and when called, requires that you wait more than 12 minutes on hold. There was a problem when I moved with their billing. I let them know of my new address by email as soon as I could. The credit card company did not honor their billing because of the move and their incorrect address for me which should have been updated. I was informed that I did not follow their company protocol and would be charged and sent to collections for payment. I explained what I had done in sending a regular mail to the company and declining to be served annealing by them along with the payment for that first month. The check was cashed! But no changes were made and they are continuing to bill me. This is poor customer service at best!

I fell and couldn't get up on my knees, so I got a medical alert device from GreatCall. I usually wear it around my neck except when I'm charging it. I charge it more during the day because it's at night that I have my problems. Since having the device, I've become more careful. The device gives me more confidence that I am not going to fall. If I did, I could push the button and someone will help me.

GreatCall Splash was cheaper than the other medical alert device I used so I decided to switch. I live alone that’s why I need it. I have it with me all the time and I got it around my neck. I take it even downstairs in the shower. It’s easy to use and convenient. I call GreatCall team about every six weeks just to test it and they're very understanding.

I wear or place my GreatCall however it feels more comfortable - in my pocket, around my neck - but the device is a little heavy. It's bigger than what I thought. Other than that, I need it because I have a habit of falling and I'm diabetic but thank God I haven't had to use it. I'd recommend it to others.

Prior to having GreatCall Splash, I had a button because of a bad hip. I’m doing fine now but my son wanted me to continue having it. It’s not comfortable. My button was much more comfortable because it was smaller. I have to carry GreatCall in my purse which is not good because it’s too bulky to carry.

My father’s 89 years old, so I purchased the GreatCall Splash device in order for me to have peace of mind while I’m working, and to make sure that he’s okay. Their team was extremely helpful, and the device is very convenient. My father takes the device with him whenever he goes out and since he used the GreatCall Splash device, I’ve had few worries. I’d recommend them.

My sister told me she had purchased a medical alert device, and what she liked about it was that it was not only security at home but when she was in the car, traveling so I also got mine. I walk about three miles everyday with some friends in an area where our cell phones don't reach. We were walking, and when we got to the top, I called GreatCall Splash just to see if they could pick me up there. We were so impressed they could tell me exactly where I am that my friend immediately bought her own. Also, a few weeks ago, I could not find my device. Someone said "they have GPS, why don't you call them and ask them where it is?" I did call, and the woman I talked to was so patient with me and kept working with me until they were able to locate they device. I was impressed. I've recommended it to two friends already that I know have bought them, and I would continue to recommend it. Overall, GreatCall Splash is great.

We had the GreatCall alert device about three days when my husband Jack was T-boned in an intersection. He pushed the button and in a matter of seconds, somebody said "Jack, is there something we can do to help you?" It was fast. The paramedics and the police were there in no time at all. It was worthwhile having that. The second call was made by my daughter when I fell in the house. The response was very good but not as fast as the first one. My view of it is very positive and it's been great.

My husband died so now I live alone and my daughter lives 35 miles away. I wanted to have the security of having something where I could push a button and get help, but I wanted more than inside my house and I wanted it to be wherever I was going. Since using GreatCall Splash, I'm not as concerned about being out by myself because I know that if I fall or something, I can push the button and get help. Their device is very easy to wear and I put it in my pants’ pocket every day. I have told other people about GreatCall Splash.

I work with the elderly so I had heard about Jitterbug for years - but there were some complaints about slow service. When it was time to get one for my mother, I was nervous. BUT - customer service has been great from start to finish. YOU MAY HAVE TO WAIT ON THE PHONE. I usually find this annoying but the recording reminds me that the customer service reps are giving the same time and consideration that I would want. Normally it's like "yeah right" but I remind myself that it is not always the daughter who is calling this number. It can be someone like my mother - who doesn't hear well, doesn't see well (which is why she needs the Jitterbug, duh) and generally can get easily confused by details.

I wasn't happy with my previous medical alert device, but I've been happy with GreatCall Splash so far. I've recommended them several times. Their representatives are helpful and nice. I haven't used the alert device, but it's there if I need it. It fits my everyday lifestyle, I put it in my pocket in the morning and that's it. However, I suggested to them a lanyard to wear the device around my neck under my clothes, because I don't like it in my pocket all the time.

The end of May in 2015, I had a TIA, which is a pre-stroke situation. Since I am alone a big part of the day, I thought GreatCall Splash was the perfect thing for me. I chose this one based on the fact that it's supported by AARP and other reliable organizations, so that made it a comfort for me. It's just the knowledge that I have it at my fingertips should something happen, because I've been through it once, makes me feel more confident. I can stop whatever I'm doing and think, "Do I need help or am I okay?" Also, I like the size of it because it's a comfortable size.

My daughter keeps telling me I needed a medical alert device, so when I saw an ad of GreatCall Splash in the paper, I told my daughter about it and she went ahead and got one. It's fine and it's easy to wear. In fact, I wear it everyday. I highly recommend it.

So far, so good. I haven't had a need to use GreatCall but it’s a good thing to have. You could need a medical alert any time. You could be going to the doctor or the park and as long as they can locate you and help you no matter where you are, that’s the greatest thing. I had different devices before which were always hooked into security. It doesn’t always help if it's in the house, unless you’re home-bound constantly. No one wants to sit home just for an alarm to work.

My husband passed away and my kids thought I should have some sort of contact with emergency since I was living alone. I had to press the button once when I fell outside. I had a very short discussion which I just said 'Send the paramedics. Never mind all these stuff.' They ask a lot of questions and I was outside lying on the parking. By the time my neighbors all got out there, the paramedics came but also came a great big fire truck. We're not doing any halfway measures here but it worked out very well. They did have to transport me because they couldn't really address the issue that I had. So I was very, very pleased with my experience with GreatCall. I love it and would recommend them.

My daughter got me a GreatCall Splash for Christmas. I need it for security because I have a heart condition, I live alone and I’m 70 years old. In case I fell or needed help, I could get it. I'm more confident now that I have it. The device is fine but I would like to have a more dressy lanyard. I also have a defibrillator implant so I have to wear it lower because it did cause a burning sensation. But I'd still recommend GreatCall Splash.

I needed to purchase a medical alert device due to multiple falls. I have Parkinson's. The fact that it was good outside the home made me decide to use GreatCall Splash over another medical alert device company. And the price was good. It's easy to wear though a little big. I've only had to call their friendly and helpful reps about 3 or 4 times, mainly because my husband wasn't answering the phone. He didn't recognize the phone number that's coming through as being GreatCall.. and that meant the fire department, everybody came roaring down the road for a simple pick me up out of the garden.

I’ve had several falls, and a few of them happened when I was alone in the house so we purchased the GreatCall Splash medical alert device since I liked that I could use it anywhere, and I also like the reviews they’ve got. The reps were very assuring and helpful when I spoke to them after I fell when I was home alone, and since using the device I don’t hesitate to go anywhere in the house, especially outdoors. I’d recommend them.

My son who is in Colorado was one of the main reasons why I got a medical alert device. I’m 89 years old and by myself. We liked what GreatCall offered, and my son liked to be able to see if anything happens plus the GPS system. I have some friends here who check on me every other day or so but since having the unit, I'm more confident when I’m out and moving around because if something happens, I could get help. It’s been a pleasant experience and I haven’t had any problems.

I had a stroke one Christmas morning, fell over on the floor and broke my wrist. I live alone and needed to get help, so I decided that I needed a medical alert device. I like Splash because it is on satellite, unlike another one that I used to have where I was required to have my cell phone with me for it to work, but this way, I don't have to worry. I had had caregivers but I don't have them anymore, and while the Splash device isn't the easiest thing to have around my neck all the time, I feel like it is a caregiver. I recommended them to a friend of mine, and she got hers this week. She then called to tell me that Splash is going to give me a discount on my monthly payment for doing that.

GreatCall Splash is the best thing that I got because ever since I've had it, I haven’t had any trouble. I just take it off at night when I go to bed and I charge it up and put it back on me in the morning. It has a cord that is a little long, so I put a pin in the back so it doesn’t flap. This is better than the old-fashioned great looking thing that I had. I've had this one for about 4 years and I'm doing really good with it. I had no problem with it at all.

I'm 82 years old, spend a lot of time by myself, had triple bypass surgeries, and two back surgeries so I needed a medical alert device that could get somebody close by quickly if I needed to. We had another device before but it had to be in my home for it to work. I saw that GreatCall Splash had a GPS in it and that would work for me because we live in a mobile home park and now, I can walk there alone with confidence. I don't have to be afraid that I wouldn’t be able to get help if anything happened to me while I was out walking.

GreatCall Splash is a good device. I have a lot of problems with my mind and don’t remember things very well anymore, but the device really gives me peace of mind that I can call for help. Just having it in my pocket or tucked inside my blouse gives me a lot of confidence. I’m glad to have it. I can handle more problems now than I thought I could before. I haven’t had a real need to do anything with it, but it's nice remembering that it's there in an emergency. If we go to the store sometimes and my husband takes off and doesn’t come right back, I sometimes panic but now with Splash he can find out where I am and call and let me know.

I love my GreatCall Splash medical alert device. I'm going through a lot of things with cancer and I had a treatment not long ago so I'm very tired. The treatment makes me very weak. My daughter thinks I could get lost but I don't. But I like that she keeps track of me with my GreatCall Splash. Everybody should have it, even teenagers so parents can keep up with them.

My brother uses GreatCall Splash. He travels around and does stuff on his own but he has a congenital heart failure and had a stroke so we got a GreatCall medical alert device for him. It's the only one we can afford. He's lost it a couple of times, but we were able to retrieve it because we know where it is with its GPS feature. So far, it's been good. It is a great burden off my shoulders because I know if he gets in trouble, he can push the button and people will be able to help him even though he can't talk.

I have health issues and have fallen a lot in the last several months, and nobody is around to help me get up. I don’t even have a cellphone so I decided to get a GreatCall Splash. Now, I have fewer worries that if I do fall, which I did, and had to use it, there’s always going to be somebody at the other end. I just stick the device in my pocket or put it in the cellphone case. It's like it's a part of me already. Their representatives are also excellent. I've recommended GreatCall to several people.

I'm 63 years old and wanted to be safe since I'm alone a lot of the time, so I decided to get a medical alert device. I went with GreatCall Splash due to the fact that they have one self-contained unit that does everything. The device is very easy to have. It's got a cord attached around it and it hangs around my neck, so if I need it, it's there. So far so good with the GreatCall team. They're working on a problem right now that I have and I expect it to be resolved shortly. I've recommended GreatCall to several people.

I'm 77 years old and live by myself. Since using GreatCall Splash medical alert device, I feel more secure being away from the house - sitting out in the yard, walking down the road, or even out shopping. I like that if I'm out somewhere and my son's trying to find me, we have the ability for him to trace me if there's something wrong. It comes with a little chain that I can put on my belt but I pin it to my bra like what several other ladies at our senior center do. It's been working fine. But one time when I pushed something, the green light didn't come on. It was flashing red. I called the number and got a lady who talked me through resetting it. I thought that was was great. I've never had a problem and when I do, GreatCall Splash team is right there which is very good. They're handy and everyone has been very helpful. I've recommended it to several people I know at our senior center.

I'd absolutely recommend GreatCall Splash. It's working fine. Their reps were also friendly and helpful when we were getting the device registered and set up. I got it to ease my sons' mind because I'm living by myself now after I lost my husband. They felt more comfortable with me having one.

I'm 78 years old, crippled, and living alone so I got a GreatCall Splash medical alert device. I'm very happy with it and my brother feels more secure that I have it. I have had several people in different doctors' offices ask me about it and I have told them that it's a lot more affordable than any of the others on the market and at the same time as good as them.

Being alone, I figured it wouldn't hurt to have a medical alert device. It's good to have one handy no matter what age a person is. For a relatively small amount of money, it's not only good for a medical situation but also for robbery or any kind of emergency or if someone else needed help. Every one of GreatCall Splash representatives was great. I've gotten to know a few of them. I've made several calls because when I do something, I want to be sure I know exactly what I'm getting into. I've also had replaced some parts a couple of times and GreatCall Splash was really fair and good about it. I have recommended them.

I fell outside in the yard in May. I broke my wrist so I could not depend on my right wrist to put on the ground to help me out. I was fumbling around and could not get up at that time. I have fallen a couple of times out here a few years back but I could always manage to get myself upright. But this time I couldn't and that was scary, so my daughter got GreatCall medical alert service for me. I don't use my device when the family is all around me. I use it when I'm alone. I don't put it around my neck in the house because I have enough chairs and things I can hang onto around here, so I won't flounder as much if I'm in the house as I would outside. I feel more confident if I'm here by myself and outside that I can get help if needed.

I’ve had excellent experience with GreatCall. Fortunately, I’ve never had to use it. It was my child's idea to get me a medical alert device. I had another company before I signed up with GreatCall, but they were charging me $40 a month and I could only use it in my apartment. GreatCall, on the other hand, works even when I am out. I have them check the GPS once in a while and it shows close to my location. I carry it in my pocket when I really shouldn’t do that all the time because sometimes I bend and start hearing a voice in the background and I’m wondering who it is. I found out it’s them calling me because I accidentally set it off. Now, around my apartment here, I just wear it on my neck but when I go out somewhere, I put it in my pocket. I'm happy with this device and it's important for me to have it because I live by myself and have some health problems, like diabetes.

I had fallen in the backyard and had to have my hip replaced. I turned 76 today so the older I get, the more I'm likely to fall so I got a medical alert device. I used LifeStation but it's only good in the house. In January last year, I bought a GreatCall Splash device in South Texas. I also wear Life Alert which is lighter but I use GreatCall when I'm out on the road or go out at night. I also go to South Texas in the winter time and I take it down there because I don't have a landline. I put it in my purse because it's got a GPS on it. If I get somewhere and I think somebody's following me, or I fall or need any help, I just press a button and they can locate me. It's been very satisfactory.

I like that GreatCall Splash has GPS and is very easy to wear, even in the shower. I bought one because I fell on my patio and barely got inside. But I feel more confident now that I'm using it.

I am independently living in an RV in Livingston and I still travel a little bit. I was going to drive my car to New Orleans by myself, and I thought it was a good time to sign up with GreatCall. I'm in pretty good health so I don't really expect to use it that much but it's nice to have it. The only way I've used it so far is when I was in New Orleans with my relatives. I pressed the button to demonstrate it to them and showed them that the people will say what they could do for you and I said that "I'm just demonstrating GreatCall for my relatives. Can you tell me where I am?" They told me where I was and it was very impressive.

I have 3 kids that kept saying "Dad, you can't stay by yourself, you need something," so I purchased a medical alert device. When MedicAlert popped up with $87 a month, I went through two or three different companies which were all at $50 a month. I got GreatCall Splash and I was told it was going to cost me $25 a month and it would work everywhere I'm at so I decided it is the one that I would use. GreatCall Splash was not afraid to tell me how much it costs. MedicAlert and all the rest were. They put big ads on TV and you had to almost buy it before they would tell you how much it was going to cost.

My husband has FTD which is a type of dementia so I have to track him to figure out where he's at. Since he's been using GreatCall Splash, I'm more comfortable because I know I can find him when he's out, I only make sure that it's on him everyday. I'm very thankful for such a product. It's wonderful and I have recommended it several times.

I've had a similar device to GreatCall Splash with different companies for ten years. There was a time I had an alarm system for the house and an alert button, but I quit the that alarm and went to GreatCall Splash when the price went up so much. I also like the idea that it goes with me and doesn't just stay in the house. Also, I live alone since my husband passed away and have fallen and broken my hips five years ago. When I first got my device, I did a test with their reps. So far, it's been good and I haven't had to use it. But last Friday, my grandson pushed the button and it came on. I told them what happened. I'm very happy because I had a very quick response from them.

I'm glad I've got my GreatCall Splash medical alert device and I like the way it works. I’m a diabetic since 2007, and an independent person - I just recently lost my husband, and I also take care of my 89-year-old mother who has Alzheimer's. That’s the reason my son wanted me to get it for - when I needed to go away from the house, I would have an alert device in case something came up like my sugar. I could mash a button and get a hold of somebody rather than trying to dial the telephone. And, what we really liked about it was the Link - I know that I've got it, in case I need it.

A couple of my neighbors have GreatCall, and so I thought to have it too because I'm 84. I carry it with me and it's better for me when I'm driving in the car. I haven't had to use it but would recommend it.

I'm 79 and I live by myself, and since I'm very mobile my son and his wife pushed me to get a medical alert device. At first, I went for the Life Alert that I can get through Medicare and it was $35 a month. It was good for 300 feet from the speaker, and that was as far as the mailbox and back of my house. After a few months of having it, I ran into somebody who told about GreatCall. I looked into it, liked it and ordered it. I had no problems when I ordered it. Their rep was helpful and the order process was over in about 10 minutes.

I lost my husband in December. I was alone, and one night I had chest pain and thought that was scary and had to do something. That's when I decided I should have some help handy. So far, I haven't had to use my GreatCall but I feel very confident and secure. I got a lanyard, a wristband and a belt clip. One time, I accidentally hit the call button and their reps immediately answered me.

I'm very pleased with GreatCall Splash. I like that it has GPS so that people will know where I am. I needed it because I'm disabled and have no feeling in my one leg which often times leads to falls. I also live alone. My service dog, as well trained as she is, doesn’t dial 911. Since having it, I feel much more confident especially since I have a stalker and the Splash unit allows me to have instantaneous, undelayed intervention that people can hear what’s transpiring.

It's nice to have GreatCall Splash around especially since I'm 86 years old and I live alone. I went with it because it's the most reasonable and I like that it has a special feature that easily connects when I fall. It fits my everyday lifestyle.

I ordered GreatCall and got it, but they couldn't locate me on the medical. After talking back and forth with their people several times, they admitted that part of it didn’t work yet with the particular phone that I bought. So I returned it. But I decided that I was better off with something that I could push right away rather than wait until the cell phone comes on if I’m passing out - I almost passed out on the street while driving one day. That’s the reason I got GreatCall Splash. My only concern was if they would be able to locate me if I was somewhere out by myself. So when I first got the device, I called and told the rep that I wanted to test the device. I went to a place close by, tested it and she told me where I was located.

Because I'm home alone and my husband died, and my kids also wanted me to have it, I got GreatCall Splash. I wear it on my wrist and it's easy to wear. The second time I used it, I was angry that they made me go to the hospital but other than that, it works fine. I'd still be on the floor if they hadn't come.

I bought the jitterbug cell phone and splash medical alert from my local Rite Aid store. I called GreatCall and activated and assured of cellular service. After just a few days, I cancelled the service because of poor service. I returned equipment to Rite Aid and received a credit on my card. But I am not getting a service credit from Great Call. I have talked to various reps and even a supervisor about this problem. They claim they are waiting on verification of equipment return so they can charge me a restocking fee and adjust my credit. They immediately debited my account when the units were set up but they are unable to credit it. I did not purchase the phone and Splash alert from them. I returned it to Rite Aid, so there is no way they will get the verification or have to restock anything!!!

I'm 87 years old and I live alone - my husband died 16 months ago. My daughter lives in Kansas and worries about me whenever I go outside to our driveway to pick up my mail. There's no light up on the street that I live on. She also worries when I pick up the fallen pine cones behind my shed and nobody can see me there. I have to go up a little hill to get the pine cones and Montana has an awful lot of them this year. So my daughter bought the GreatCall Splash for me. I put it on every morning and I'm getting along fine with it. I have a little red string around it and I put it underneath my shirt. I wear cotton shirts so it's not out there where everybody can see it all the time. And my daughter has it connected to her phone so she knows when I'm outside and where I am at. I hope I don't have to use it, but it's good to have it on me just in case.

It's been wonderful with GreatCall Splash. I had an open heart surgery this summer and I live alone, and I've been hospitalized twice since then for heart problems. Although there's nobody in my house to help me, there's somebody just a button away with my device. I got GreatCall because of the GPS. I like the idea that it could track me wherever I go and not just good inside the house. I carry it with me all the time and I'm more confident when I go out. It's very easy to wear. I hook it on my belt loop and tuck it in my pocket. I've recommended it to a couple of friends.

Last year, November, I suffered a stroke so I needed something that would get me help as fast as I can. Because of that, I decided to get a medical alert device. Unlike with other medical alert device, GreatCall Splash doesn't require to install anything - it's wireless and very convenient. And I'm so grateful that I have it. I can access it whenever there is an emergency. For instance, the very first time that I had my emergency I was impressed that when I pressed the button the first time, I got a response. In less than 10 minutes, I had an ambulance in my apartment complex. By the time I turned around, they were at my door to look at me and to take me right away to the hospital.

DO NOT buy this product! Bought a Splash emergency button for my elderly father. They charged my credit card right away and the sales person promised he'd send me an e-mail confirming the terms of the agreement and activation instructions, etc., as my father lives in another state and I'm handling this for him. No e-mail, currently on phone with 4th person at their "customer service" dept., they have no idea what they're doing, can't find my account, blah, blah, blah. But, they sure know how to charge my credit card! I can only imagine what would happen if my father called for an emergency. This company is a joke.

I needed a medical alert device in case I had a heart problem, I would be able to let people know to come get me. Since GreatCall Splash seemed to offer the most for me, I decided to go with them. The device is easy to wear. I wear it around my neck when I get up in the morning and take it off at night.

I have spinal stenosis and I have balance issues and when I had 9 falls in 3 weeks, my husband and my doctor said I need a medical alert device. My husband got GreatCall Splash and I put it on every morning or put it in my bag and bring it with me at all times, but I've never had any reason to use it yet.

I'm turning 71 years old and I found out that my footing isn't quite what it should be. I almost miss a step now and then. I've been looking for a medical alert device for quite a while and GreatCall Splash's deal was far the best than any other. I'm perfectly happy with it. It's not a complicated thing. I love it and it is a good feeling when I know it's in my purse. It is peace of mind. That's the bottom line.

It was mostly because of my son-in-law that I got a GreatCallSpalsh - I am going to be 90 years old and live alone. Before, I had the GreatCall, but we traded that in for the Splash because it was a little easier to connect at night. So far, I haven't had any trouble. But I always have it near me either around my neck or on an end table.

My husband has brain cancer and he is in hospice care. Because of his brain cancer, he has a tendency to fall and we needed to have him have easy access to call me at any time. He is not coherent enough plus he's visually impaired so he couldn't touch the numbers on his phone to reach me. With GreatCall Splash, all he'd have to do is push the button and it was programmed to me. For a span of time, I felt confident with it but there was one time when he did fall and it didn't call me so I lost confidence after that. I don't know if they're designed properly for falls and I'm hoping to speak to GreatCall Splash about that experience.

I'm 84 years old and my children were worried about me. I live 2 miles from a nurse neighbor, 3/4 of a mile from the nearest road and it's icy in the winter time. Although my daughter lives on the same property, she works all day so I'm left alone at home from 7 o'clock in the morning until 6 o'clock in the evening. We had a lot of ice this winter and they were very concerned I was going to fall so I got GreatCall Splash. It's comfortable around my neck and easy to use. My kids are adoring it because they can find me. I travel quite a bit in the United States alone in my vehicle and they worry about it. They get notified if something happens and they know where I am so it works great. The only thing is that I wish the battery would last longer because I go to work about 4 o'clock in the morning and it usually goes off before I'm ready to go to bed. But other than that, I love Splash and have been recommending it everywhere.

My daughters decided I needed a medical alert device because I have a walk-out basement and I go up and down some steps here. I went with GreatCall because of the price, which was great, and I like the GPS feature which I didn't have before with my other alert device. I've gotten used to wearing it and I have it on all the time. I used to wear the bracelet part but I decided the lanyard is better. Most times I tuck it inside my shirt if I'm wearing a loose one. I have recommended GreatCall to a friend.

I haven't made any real use of my medical alert device yet. I got through recharging the unit, but whenever I hit the button accidentally, there's always been somebody right there, and I've been quite pleased. My wife had to go into Alzheimer's care and all of a sudden I found myself living alone. I slipped one time on some ice on the back steps, so I needed somebody to watch out for me and looked into purchasing a medical alert device. I went with GreatCall Splash because I'm out and about so much and a medical alert device that's strictly for around the house would not be very effective for me, and also the price was reasonable. I don't always have a pants loop that I can fasten the device to, so sometimes it has to sit in my pocket, but that works.

I’m very happy with GreatCall Splash. I like everything that I read about it. I have GreatCall Splash for precaution since I live alone at this house. Also, I always had to rely on a friend of mine to take me to the hospital. When I moved into this house I fell down and cracked my right hip so I ended up in a hospital. I also kept on passing out and the doctors cannot figure out what it was. I also ride street bike a lot and I even fell down once for the first time. I bought this medical device to help out, to try to make the other people that I know a little more at ease. I’d definitely recommend it to a friend. I have already spoken about it to my doctor because they have one at the office that I did not like. I loved the idea that I can use GreatCall Splash anywhere I go. I also like fishing by myself a lot and it would be pretty handy if I ever need it. It gives me more confidence for myself.

I have used my GreatCall device one time to call rescue and it worked fine. They were nice and stayed on the line with me until they all got in the house. I don't wear it too much in the house, but I do when I'm going out because I'm by myself and I live out in the country so I like to be protected. I appreciate my children getting it for me and would recommend GreatCall Splash to others.

I'm old and I live by myself so I got a medical alert device from GreatCall Splash. It has helped a lot. I carry it with me all the time, and would recommend it.

I'm very satisfied with GreatCall Splash. It has all the things that we wanted. It also gives me and my family a great deal of confidence and comfort because I’m living alone since I lost my husband. I’m diabetic and I have low blood sugar so I pass out. I feel very confident with the issue of being able to push the button for 911 if it’s needed. I also feel more confident in going down the basement and in playing near the pool because I have a little problem with balance at times.

My GreatCall Splash has given me the peace of mind that I expected when I got it - it's there and I can take it anywhere with me. Since I'm living alone in Florida, my mother and sisters feel that having it is a very good thing that I've done for them and myself. If I'm in an emergency, I can simply push the button. So far I haven't done that which is good. I don't expect to push it too, but if I do, I feel that it's worth something to me. The price of the device is also exactly in the range that I wanted to pay - the others that I considered were too expensive. But if the price goes up to $50 a month, then I would change my mind about Splash and look around.

It took forever to even activate this phone; then, it only would ring half the time when a call came in. Calls to customer service--you wait 10 minutes and then are told to call back later, or call from another phone to get service. A lot more baloney about phone not working; then they sent a replacement phone. Same thing. It only rings half the time and I have missed very important calls. I have asked 4 times for a return label to return the previous instrument and still have not received a label. They said they sent it to the wrong address. That was a week ago. Then, they gave me a $2.50 credit for some poor service awhile back. They said when I pay, deduct that amt. Now they are billing me for it as past due. Still terrible customer service; almost impossible to get them to come to the phone and they never resolve anything.

My son said that I should have a medical alert device and purchased GreatCall Splash. I don't have worries since I've had it. I only use it during the day and put it on charge at night. It's comfortable and easy to use.

I have fainting spells so I got a medical alert device. The other night, I went into another one of them and I threw it across the room. I must have been either trying to use it or it got in my way. I've had seven of those spells before and had the paramedics come out here. They happened about two nights apart. It doesn't happen during the day and that's what scares me. I couldn't move and was completely frozen. It's a frightening experience and a sickening problem. I talked to my heart doctor about it and he said I had blood clots moving up my right leg to my head - up to my brains. It was the reason that I had those spells. I've never heard of it before but it makes sense.

I live alone. I have trouble walking and I’m in a walker. My son and daughter decided that it’s time for me to get a medical alert device and I’m glad to have it. I feel I can take care of myself and I do. I just need little assurance and that is what the device does for me. I wear it around my neck and if I’m doing something where it hits something, I stick it inside my shirt. Otherwise, I leave it out. I juice it up at night when I’m in bed reading and then it’s okay. I have no problems with GreatCall and I recommend it.

Early one summer morning, before it got hot, I was out for a walk. I fell and when I was trying reach for my cell phone, it went several feet out of reach. I live in a senior housing complex and all the apartment doors were closed that time so nobody was around. I decided to get a medical device after that. Another reason is I'm diabetic and have been adjusting my medication. My blood sugar went down to 52 and that's very low.

I'm 80 years old and I live alone and the price made me decide to use GreatCall Splash. I wear it every time - either on me or with me in my purse. I feel safer with it. But one thing is that it's bulky but I stick it in my bra and that's fine. Their reps are very pleasant and helpful.

While I understand that business conversations might be recorded for quality assurance, I spoke to a person today whom I called "Ms Personality." I was being facetious, of course. She spoke in a monotone, sounded like she wished she were somewhere else and if I'd been dealing with a bot, it would have been a step up in both quality and satisfaction. If this person had a personality and enjoyment for her job, she kept it so well hidden as it make it appear to be nonexistent.

The only thing that mom Thelma ** does not seem to like is that the device is heavier than the LifeLine she had before. The only thing I am uncomfortable with is that my mom has to take it off to charge it. I understand that it has to be charged but my mom will lay it down beside the charger without charging it and then she has to wait until I get there to check on her to charge it plus wait for the charge to complete. During this time she does not have it on her person. If she falls it won't detect the fall while it is not around her neck. It seems to me there should be some way around this problem. She has some dementia and I worry when I see the device is low on battery or I go to her house and find it on the table beside her. Is there a wrist band that works and is waterproof that will give the same service? I could be happy and recommend the service if these issues were addressed. Thanks.

I got my mother a Jitterbug in 2003, and she's loved it. Mother has severe dementia, and the simplicity of the phone was wonderful. However, about 30 days ago, she dropped her phone in a puddle, and it was destroyed. I ordered a new Jitterbug for her at a cost of about $100. I did not enable the 5Star emergency feature because I knew she'd push it. Well... She does push it, and a question appears on the screen "5Star not activated. Do you wish to call 911? Y? or N?" The police have been out four times, and the last time, suggested I try to deactivate that feature. I called and was unable to do that, but was told so I decided to switch services, get her a new phone. I have been on hold for 25 minutes. Not a happy customer.

Without a doubt, these are the biggest crooks in town. Great Call advertises itself as a combination cell phone/medical alert device, with monthly plans starting at $14.99. Once you buy the phone, you'll find out that if you want the medical alert working, you'll have to go with the $39.99 plan as a minimum. When you get the bill, the final amount will be close to $55.00! On my phone, the medical alert stopped working and I didn't find out about it until 2 weeks went by. They even tried to bill me for this time period.

I love the GreatCall 5 Star Service, but I've had SEVERAL problems with the belt clip that is no longer called a belt clip because of the problems. I've broken several of them and nearly lost my device twice. I believe I've gone through about 5 of the clips. Some were free of charge and some I've had to pay for at $10.00 a piece. Two were broken while attached to my belt before a warning was attached saying not to use them as a belt clip. The second time the device itself broke where it attaches to the clip and I had the device itself replaced. One clip was broken while clipping it on my T shirt collar and one was broken while wearing it on my wrist band. I'm 75 years old, so I don't believe I'm physically abusing them. PLEASE design a stronger metal clip and device part it clips to. Thank you for your kind attention to this matter.

I have been receiving pictures that I took with my phone that are being sent to my phone. I have never texted or shared pictures with anyone. I have called them several times about this problem. For some reason I receive 10 free text per month. Last month there were 14 used and I was charged forty cents, which they credited back to my account. This month (I have 12 days left). It shows I have used 11. Each time I've called have told them to block all text to and from our phones, (BOY THAT WORKED WELL). I have most likely spent over two hours on the phone, getting through to someone to talk to, explaining my problem, waiting for them to check it out, and trying to resolve it. Yesterday after spending close to an hour, I elected to have a tech call me back. They said one would call me in 24 to 48 hours. The last time I was told this it took over a week to receive their call. Great Call my **!!!

I do not recommend this company. I purchased a phone for my father. The sales staff was very convincing. Once my father received the phone (he recently lost most of his vision) he didn't understand how to use it. Customer service never picked up and when they did, their system was not working and the operators could not hear me. I tried to send an email to the one email address on their site pr@greatcall.com and it bounced back.

Excellent experience setting up my Jitterbug phone. GreatCall employee ** was incredible and determined to help me even though I wanted to give up. She "walked" me through the process over and over until it was accomplished and was very patient and understanding. I was so discouraged until I made contact with this outstanding employee who gives new meaning to customer service.

I like having my Splash. It just gives me more security knowing in case something happens I'll get a quick response. I have a habit of falling for one thing. I've got a walker now, but I still have issues about which causes my falling seizures. I know the Splash doesn't cost much money but words alone can't explain because my friend also has the same kind. It's waterproof as well. You can go outdoors when it's sunny. It won't get banged against something because I don't even know if it could stand the impact. I hope it doesn't have to go through that test to find out though. Overall, I would highly recommend it. This was a good investment.

I'm happy to say I haven't had to use my Splash other than the test call when I first got it. I'm elderly, I live alone and I have some medical problems. There are three major suppliers of this kind of a device, and I didn't like being tied to a contract within a year. I like that it's very small and I can wear it on my wrist or around my neck. It has a GPS system so I'm not tied to the phone as a base to switch emergency calls. When I first set it up and activated it, I had to make a test call and they immediately asked if everything was all right. They said, "I see that you're in your home." They again had me repeat at the end that I was fine, that it was a test call. I go out and I keep it on the charger at night right next to the bed because I can reach 9-1-1. It’s good for emergency if you think somebody’s breaking in the house and things like that. I spoke to one of my neighbor’s and she also just got a Splash.

I am considered as a fall risk and I have a very bad back. I don't have anyone here most of the time that could get to me if I needed help because my husband has dementia. That's why my daughter picked GreatCall Splash for me. I have one complaint about it though. It does not hang right on you without the button getting pushed all the time. Every time I lean up against the sink or up against the washer or dryer, the button gets pushed. I've had to make some new things to fasten onto. But it gives me more confidence in getting a hold of somebody if needed.

One winter, I broke my ankle and I had nothing on me to call for help. That was when I decided to have a medical alert device. Originally, I went with Lifeline but it is very restrictive - you can only go a hundred yards around your home. I had Greatcall Splash because I needed a device that would allow me more independence, comfort, and still feel safe. It is pretty convenient - I have the charger by my bed and then when I get up, I put the device on. I like that my children can find me if I am in trouble. I have not used it yet, thank God. But, I love it and I recommend it to everybody, especially to older people.

GreatCall is a heck of a lot nicer than ADT which I was with for years. The fact that I can talk to somebody has been great, and it's small enough to sit in the pocket. It doesn’t take up that much room. I’m charging it all night long when I need to, I put it in my pocket, and off I go. I always have somebody with me. I’m very, very pleased with it so I can’t say enough about it.

I love GreatCall and it's wonderful. It's excellent to deal with and the best thing out there. I have recommended it to a number of people.

I constantly have terrible vertigo; in fact, I just had a very lengthy vertigo test this morning and my doctors are trying to get to the bottom of it. So because I've had several falls or near-falls, my husband felt that it would be a good idea that I had something that in case I was out and fell, I could call for help. Plus I have other multiple health issues that make it a little harder for me to get around than a normal person. My husband is very caring and he makes sure that I wear my GreatCall necklace when I'm out and about. I do wear it since I take my bath in the morning and I don't take it off until I put my pajamas on at night.

Everyday, I'm concerned about my age and the fact that I'm living alone led me to need a medical alert device. A year ago, I tripped in my house and fell. I was okay but I realized that my nearest phone was in the next room on the wall, and the other phones were in the bedroom – that’s what made me think I needed something. Several of my friends had gotten GreatCall so I went with this and have recommended it to numerous people. Since using GreatCall Splash, I feel more secure though I haven’t needed it and I take it with me at all times. I like that it follows me while I’m shopping, in the car, or wherever, and I’m happy with it.

I do have relief that I have GreatCall. I've had a lot of medical problems in the last year. I have fallen and have had cardiac and problems and live by myself. I have a daughter who lives nearby but having GreatCall is the best way to get her than anything else. Although I haven't had to use it, I'm very grateful to have it.

My daughter feels that I need a medical alert device because I like to get out and work in the yard and do things that she thinks I'm too old to do. But I haven't had any problems, and I've never had to use my GreatCall Splash since I had it. I just put it on when I get up in the morning and I keep it on until I go to bed at night. I just wear it around my neck and I'm very pleased with it.

I wear it and have it close to my bed. It is comfortable, easy to use and I feel safe with it around me. I’m in my nineties and I am alone frequently. If anything happens and I need help, I could use it.

I got GreatCall Splash since I fell down a couple of times and I live alone. I wear it all the time but haven't needed it since I got it. Right now though, the clip is all stretched out on so it won't clip anymore. I wish they'd send over a lanyard for it since I usually wear it around my neck and not all people may have something to clip it on. Nevertheless, I have recommended this device to some of my friends and several have gotten it too.

I have more than one medical alert device from GreatCall Splash. I felt like I needed something to take care of me when I'm out driving or could fall at any place. I carry it all the time. I've interacted with the GreatCall team personally during a demonstration of how it works. I've had a positive experience with GreatCall Splash, and I recommend it. I live in an independent living community, and I wish I had a way to convince other people to use it. Most of them don't seem to care, so that's the way it is. If there was some way to help publicize it, that would be helpful. I convinced a friend to get GreatCall Splash. He had a stroke and by using it, he probably saved his life.

I bought my Splash at Walmart, did what it said on the instructions and everything else has been good. I bought it because I'm getting old and clumsy, fell a couple of times and everybody's worried about that. That's why now they want me to carry it with me which I do, sometimes lol. I work in the yard a lot and if I'm going outside I sometimes pick it up and take it with me. I’m sure that if I needed it, it would come in handy.

I feel pretty secure with GreatCall. I am glad that I did decide to get it. I had been thinking about getting one and was in my drugstore and I saw a card and I just picked it up and brought it home. I read through it and gave it to my daughter and we just decided that we were going to try it. I get it in its charger every night. I like carrying it in my pants pocket as long as I have a pocket and if I don't I have the necklace. I bought a necklace that I put it on and I wear it on me inside. The other night a voice came on. I picked it up and pressed the button and a gentleman answered and seemed to know nothing about this call I had in the middle of the night. He asked if I there was an emergency or was I alright and I said I was. I am satisfied with it knowing that if I press the button somebody is there.

I'm afraid of falling. I haven't yet but my family insisted for me to have a GreatCall Splash. I just got this in the mail in some ad. I talked to my family about it and my granddaughter called and made all the arrangements. Just a couple days ago, I accidentally bumped it on my bathroom sink and I heard "Can we help you?" They were just right there immediately. Other than that, I'm just used to wearing it as far as getting dressed. I'm glad that I have it. It's a good device.

Bought a medical alert device because I was concerned about me falling or getting into a plain accident when no one's around. I was with another service provider then I decided to switch to Splash because it has the GPS system.

I haven't needed to use GreatCall for an emergency. I just keep it with me wherever I go and I keep the battery up. My son has one also and he did have to use it. I'm 88 and I live alone, so I have been considering for a long time that I probably should have a medical alert device, and I have people who have been nagging me about why I haven't done something about it. So I researched all of them and I decided that this was best for me because it covers a large area if I went out with it. I knew I could take it with me wherever I went.

I keep my Splash with me all the time. It makes me feel more confident. My sister got it for me because she’s not always around.

I have a lot of balance problems so I have a Great Call Splash. But I haven't had to use it yet. I hate it but it's not anything about the product. I just hate that I have to wear it. I call it my dog collar and I just think that the lanyard is way too long on it. But everybody’s been very nice every time I talk to them.

I like GreatCall. I'm almost 82 years old and I live alone. My daughter lives with me up until about six or eight months ago. She got a job down the area and so my children insisted that I get something like this so if something happened to me, I would be safe. I put it in my pocket and go about my business. I'm happy to have it because I feel a lot more secure with it.

We bought the Splash for my husband as a security measure due to the risk of falling. My husband usually doesn't wear it but there are certainly times when he does like if I'm gone he has it with him.

I've had two knees replaced, I recently had a heart cath so I'm under a care of a pulmonologist, and orthopedic specialists as I have tendonitis of the Achilles. I also have arthritis in my hand. I live alone and I don't have a son who checks on me often. I know he's busy so instead of continually putting the burden onto him and making him feel guilty when I say something, I just decided to go this route of having a medical alert device which would be a lot more reliable.

I have very poor balance so I needed a medical alert device. Now I have GreatCall and I wear it every day. One time I called and their representative helped me so I could charge the device.

I got Great Splash last August. I got it because a neighbor recommended. She got it for her mother and when it arrived, she set me up and I like the fact that when I'm out of town if I would have fallen or needed emergency I had my Great Splash to punch. I charge it every morning. When I don't have that on my neck, I have my little cellphone in my pocket.

I moved to Cincinnati from Cleveland about eleven years ago, and my son was a little concerned about me being alone. If something happens to me, what would happen? He's at work all day and so is my daughter-in-law. So I told him I was going to get the medical alert device which was good only in my house and he was happy with that. So I had that for several years from another provider and a couple of times I had to use it. Then I went to GreatCall because of the fact that it's good everywhere, and I'm out of my home sometimes and I felt that I needed protection.

I had valve heart stents put in so I needed a medical alert device. Since using GreatCall I had fewer worries. I have been carrying it every day and I've been satisfied with it.

I can't walk fast, I'm kind of tippy and I was afraid I would fall and not be able to get help so I got GreatCall. At first I wore it around my neck and it bothers my neck so I moved it to a wristband and then to my pocket. I have a great experience with them and they're great people but a very slight criticism I could give them is that they take very long to answer a call, otherwise they're perfect. Their people are very accommodating, nice and I'm glad they're there.

I live with my daughter and she bought me the GreatCall Splash. I wear it all the time but just as precaution. It's wonderful and doesn't bother me at all, but I haven't tested it yet. I also have a cellphone I hang around my neck that I could pick so I'm well prepared. I'm still a little shaken up by my experience in falling but I have buttons I can punch if I needed it.

I use my GreatCall Splash to be in contact with my wife. When she leaves the house I put it on and I wear it and if I have any problems it's there to use just in case of emergency. It works well and it's not complicated. It's very easy to use and it's reassuring that it's there. But there really haven’t been any great changes in my personal life. There are certain restrictions that I have with my life with my medical problems. It's the way some upgrades like this device has which makes it a lot easier to use. For instance, I go back on the app probably two or three times a week to check and make sure everything's okay and everything's operating well. It seems to be doing that. Having the app available is nice because you don't have to make any cell phone calls. You just go in your phone. I know that my family feels comfortable about the fact that they're able to get on the system also and check to see if there are any problems.

We switched to GreatCall Splash because of its GPS feature so if ** happens to go outside then she's covered. The reps were very nice when we called to set it up and test it.

So far my experience with GreatCall Splash has been very good. It helps with the peace of mind knowing it's there.

Beware.... Even though the advertised pricing for the monthly plans are on the box, THEY JUST RAISED THEIR PRICES. And they will not even honor the prices advertised on the box or product packaging that it comes in!

My wife is an invalid and she wears her GreatCall Splash on a daily basis.

I got GreatCall Splash because I have COPD, so I get short of breath once in a while. I feel more secure with having it. I do have a cellphone which I forget to use or take all the time so it's just this. I carry it in my pocket at all times. I can put it around my neck and then the bracelet too that I got. So, I'd recommend it.

The medical alert device was recommended to me by somebody because I live alone. The team at GreatCall Splash has been courteous and nice when I tested it. The alert device is convenient and very easy to use. Based on my experience, I’d recommend Splash!

My wife has Parkinson's. I got her the medical alert device in case she falls, she could get hold of somebody around the area. It's comforting for both of us that she has Splash. Every time I call there, it has been great. I have recommended it to three people that have gotten Splash now.

I'm old and I'm living alone so I bought the Splash medical alert device. It's fine. The only thing is I broke the clip on it because I kept putting it over my waist band, which was fine for me but the clip didn't think so, so it broke. So what I did in the meantime is I just put it in my pocket. But I really like what it does for me. It's no big deal I wear it in my pocket. I'd highly recommend it to others.

I feel very safe with GreatCall. I wear it but I haven't used it.

I have a lot on my medical list: five heart attacks and five stents among other things, that’s why I decided that I needed a medical alert device. The only thing important to me is that I can go anywhere I want and not worry about it, and Splash was the only one that allowed this. All the other ones would be for your home phone and won’t work when you leave your house. I haven’t been able to use it yet, and only called to check and test if it works, and their staff was friendly and courteous every time. I recommend them.

I have the GreatCall Splash around my neck every day even though I'm sitting in the house half the day. My son got this for me in case I needed it. I have no trouble with it. Recommended.

So far I haven't had any problems with GreatCall Splash. It's my first medical alert service, though I am somewhat familiar with some of the older ones. My mother, when she was still alive, had one of the ones that they had to come in and modify her landline and she was restricted to just around the house area. I like Greatcall because it's wireless. A lot of people are restricted to around their house and that wasn't what I wanted, so this one is fabulous for me. My biggest concern more than anything else is when I retired, I lived by myself and just wasn't around a lot of people. I am in a big apartment complex and only have one person living below me and if something happens then, how would I have ever contacted anybody?

My mom's doing great with GreatCall Splash. She likes it a lot.

I love my Splash. I'll definitely recommend it.

I haven't had to use GreatCall Splash yet, but have been very happy with it. I've had one of these medical alert things before that went through the telephone and I hated that thing because my telephone wasn't working and that wouldn't work.

I'm alone 95% of the time and my son gave me GreatCall Splash. My son and his wife are giving this to me for their benefit as much as mine. I was always concerned of falling and not being able to get to a phone. Since using GreatCall, I never feel alone. One time, I accidentally pressed on it. Before I could say anything, they were right there, which is a lot faster than on the telephone. I was very pleased with that. The device is also comfortable and easy to use. I get up in the morning to get it off my charger and put it around my neck, take my shower and I have it nearby in case I fall in the tub. But I don't wear it there because I don't want the cord to get all wet. I feel very, very good and safe about it. I have and I would recommend it.

My experience has been very good with GreatCall Splash. My children thought I needed a medical alert device because I lived alone and I'm 85 years old. I had a different one before but they went out of business and I never used the other service. The team from GreatCall was friendly and nice. I fell in the house and they called me immediately. The other day I leaned up against the counter and by accident, it set it off. They answered immediately. I told them there was no problem.

I haven't had to use my GreatCall Splash but I carry it all the time and anytime I've spoken to them they've been good and friendly.

I had hip surgery and came from a residential rehab with a cane and worried about falls so that's what prompted me to inquire and then to acquire Splash. A couple of times I pushed it by mistake and they were very understanding of that. I haven't fallen or found that I've had to use it but it's just so good knowing it's there. I just have it on in case and I'm still on a cane so that's really what I still depend on more than having to call for help because I'm still working on balance and physical therapy. I'd recommend it. There are so many people that need it and so many people I've talked to because of the fact that it's actually GPS. I'm not tied to the telephone; I'm not tied 75 feet around the house or whatever.

After I received it, I charged it. Decided to make sure it worked. Pressed the button. Person on other end could not hear me. They kept saying, “if you do not answer we are sending an ambulance”. Panic Attack. My home phone rang, it was the company. I explained I was only testing. They told me to call the company. I called. They told me to turn it off, turn back on again, try it now. Tried it again, same thing. I started panicking again and said to the customer service man on the line from Great Call, “what do I do, what do I do”. He disconnected the phone call. I called the company, told them, “I want to return this product”. I returned it.

Thank goodness I haven't needed to use my GreatCall. I have it and carry it with me all the time. I got one because I'm alone now at home and I'm not walking as well as I did. I was afraid I might fall and need help. Now I don't have to worry about going somewhere. I just take off and go where I want to because of GreatCall.

Right after I got home after surgery on my knee I had a GreatCall device for a couple of weeks until I was able to get around and didn't have to worry about any trouble with the knee. Having the device with me felt like I got help with me wherever I go, although I haven't needed it. I have already recommended it to other people.

I got a warning on going over the internet usage. You charged me $166.81, quite an expensive warning. Well you keep going after older people. You've lost me as a customer. Hopefully more older people will catch on to little legal scam. Initially I loved this phone. I guess that's how you soft soap old people, make ‘em comfortable then pull the rug out. Maybe some day when you people are older someone will get you like you got me. Rest assured I will spread the word among people what slick operators you are!!!!!

The reason we got Splash was because my husband was falling down and sometimes he couldn't get up. He's got beginning dementia and I feel more secure when he has the alarm when I'm not in the room. He hasn't had to use it since he got it. The only time he did, it was accidental. He pushed his chest against the table and set it up and the guy from GreatCall Splash came right on the line. He does have weariness with the device. He hates the thing that came with the device, so we tried to come up with a better chain since it is bulky. But it was the only thing that was strong enough because everything else we tried broke. But other than, I had and would recommend it.

I'm elderly and I live alone. My daughter and son work all day so I'm here all day by myself. When I was in West Virginia, I had another medical alert. One time, I called them and mine wasn't working. The woman said, "I can’t hear anything so I'm hanging up." They didn't check up to see if I really needed help and just let it go. But with GreatCall, I made a missed call once because I pushed the button accidentally, and the team was very courteous and knowledgeable. Now I have a lot more confidence in going up and down the stairs and out. I love it because it will go where I go.

I kept falling because of all my chemo and especially because of the steroids... I'm too weak to be able to get myself back up so I needed a medical device. GreatCall Splash has the GPS part so wherever I am, I can call for emergency just to help get up. I like to walk some places where there's not a lot of traffic, and I can do that now because of GreatCall. I know that if I do fall and can't get up, I can get help regardless if I'm alone or not.

I am living alone so I needed one. I contacted their team when I had one issue and it was resolved quickly.

I haven't been able to use my GreatCall but so far it's been alright. I did have problems back then trying to figure out why the lanyard doesn't work out for me. It sticks out in my clothes and my blouse, and it's very awkward. I bought a rubber lanyard to make do but it still didn't work. My nurse gave me one of those clips that I can put on my belt. So now, I hook it into my belt with my slacks and put it in my pocket - it's fine now.

First of all we had trouble getting my mother to wear is because is the size of a small cell phone! When she died she did so at home alone and did not have it on!! Secondly I cancelled at least 6 times! Was charged again through checking account one month later after they insisted on automatic payment option through checking account!!! Do not give them your checking account info as I have still not receive the credit after calling 5 times and talking to several supervisors!!! If this were an senior citizen they would not have the patience to pursue the refund!! Each time I call they say "you will see refund by end of week. After end of week the supervisor said I would see the refund by end of today on my checking account. Now another supervisor said the check is in the mail! Horrible for the elderly.

Apparently I had an a-fib and when you live alone, you take getting a medical alert device into consideration. I'm a little more comfortable about some things since I had the GreatCall Splash. I lost it one time and I called the number. They located it for me so I could get it back. It fell out of my pocket when I was in somebody else's car. It was in between the seat and the console and the gentleman that the car belonged to could hear it beeping but it took him a while to find it. I have never really had to use it otherwise but it's comforting to know that I've got it. It's very handy for older people or people with medical conditions.

My son decided I needed a medical device - we went for Great Call Splash. I have less worries now that I have it. I haven't really used it for an actual emergency yet but I put it in my purse one time and something in my purse hit it and it called the emergency number. The people that responded were very courteous though.

I work in the garden a lot and it's easy to trip over a hose or step in a hole and thought it was about time I was safe. I keep my GreatCall with me all the time. I hit the button once by mistake and within 10 seconds a fellow came on the line and said his name and asked me what the problem was. I said it was a mistake and he was great. I've already recommended GreatCall to about 5 people.

My balance is poor and I fall a lot. I'm fused from T11 to S2 so I only bend at my hips and I have chronic pain and severe arthritis. This is why I really need a medical alert device. I have used another one before getting Great Call Splash. I hooked to the phone and I could hear it from ground level but if I was outside, no one could hear it or down in the basement so it really was not that useful. It actually was also more than what I was paying for so with all those things, the switch to Splash was kind of a no-brainer.

My son bought Great Call Splash for me as he thought it would be a good idea to have one. Since using it, I do feel safe in my day-to-day life. It's comfortable. Thank God I haven't had to make use of it in any emergency, but it would be easy to use if I did need to. Recommended.

I had a stroke so I decided to get a medical alert device. A friend of mine referred me Great Call Splash, we got in a three-way phone conversation and that's when I ordered it. I wear it all the time when I'm out and about, it's kind of a safety net to me. I'm satisfied right now and though I haven't pushed that button yet, it's a good thing I got it.

Excellent. I hit the button a couple times by accident and they call and check on you. It’s been a really great experience. I'm very happy with GreatCall Splash.

I like GreatCall Splash and I don't have any problem with it. I only had to use it one time and that was accidentally. I was cleaning above my stove, I reach up in my cabinet, and I press against the stove and it sets the button off. It's excellent because almost immediately they were talking to me and kept talking to make sure I was alright. I just thought that was really great. The service was just so fast.

It is very seldom that I wear my GreatCall because I don't go out. I just wear it if I'm going down the basement or going out my driveway. I have it because my daughters thought I need it, but usually it's just sitting in the charger next to my bed if I need it. I have the one on the lanyard. The device probably has a lot of advantages but for me it's very heavy.

I'm going on 80 years old, had a heart surgery, and I live alone so I got one for medical purposes. And having GreatCall gave me more confidence. I like the fact that I'm not confined to my house. I can go anywhere with it and know that I've got some help somewhere. I will definitely recommend it.

On accident one time I ended up pushing the button and they were there promptly. So it's good however I'm curious whether or not I'm gonna need it because I haven’t needed to use it. But since I'm bedridden I kind of want to make sure I keep it until I know for sure whether I'd need it or not.

I haven't had any problems with Splash. I like the idea that I'm able talk to somebody when I need help unlike the other device I had that will just send emergency vehicles. Because sometimes if I fall at home, I don't need the whole fire engine and all of that. All I need is someone to know that they need to come help me get up. Plus, I can have it with me when I go out. I'm very independent now. However, one time, I wanted to add someone to my call list. I tried to get a hold of them but wasn't able to and they want me to go online which I don't want to do - I want to talk to someone. But they have been friendly and helpful. Another thing I like about it is that they have a thing where I can wear it on a belt. If I wear it around my neck, it gets in the way when doing something like putting stuff in and out of the washer. I'm pleased as far as I haven't had to use it which I'm glad.

I needed a medical alert device like this one from GreatCall Splash because I had fallen many times. I live by myself, and didn't want to get in a situation where I needed help and couldn't get it. Even though I've got phones all over the house, it just wasn't enough. I also don't like to drive by myself. But crazy things happen. My car broke down once. I was on the roadside, waiting for AAA for four hours, and that wasn't a happy event. The device makes me feel safer. I just put it on my neck and off I go, except for charging time. I haven't had to use it yet though.

I'm 70. I live alone and I've had a lot of problems. I have neuropathy, scoliosis, and osteoporosis - I fall down easy. My daughter was worried about me falling down the stairs so I decided to get medical alert device. I had one for quite a while but it was only a two block radius and I couldn't travel with it. Then when I saw GreatCall, I went with it because I can go take it with me when I travel. I called once to see how it works and the lady there walked me through on what to do. She told me where I lived or where I was and she said, "Oh, you have a railroad right across from you." So it must be like Google Earth where you can actually see where you are. That was really cool. Also, one night, I accidentally set it off and shut it off right away. But they still called me back and said "Do you need help?" I said, "No, I'm sorry." I had no problems with them. They are really fast.

My doctor thought I ought to have something that I could get help if I needed where you just press one button. I thought it sounded like a good idea, and then it happened - I substituted the telephone with GreatCall, which are essentially the same, so it didn't cost me anything more really to have the device. Everything seems to be working fine. However, it's sort of a nuisance to have to put it around my neck when I go out, but I got used to it. When I'm not bundled up in the winter time it will be easier. I would recommend it to somebody with similar problems.

My children gave it to me because I live alone. Everything's fine, and I would recommend them. But I haven't had to use it.

I'm liking everything about it. I like the GPS feature obviously. I'm out and about a lot. And I had an earlier device, which was just within the confines of the house. I'm still working full-time. My concerns are more about outside the house than inside. So this Splash device that I can use outside is great. Excellent. Absolutely no issues whatsoever.

I'm 82 years old and I live alone, drive and do everything. My children want to know that I'm taken cared of. I didn't realize they signed me up because I have an alert device which I have to keep for three years, so now I have both. So far I've had a wonderful experience with GreatCall. I haven't had to use it but I dropped it once and it buzzed, and someone called right away if I needed help. I'd recommend them. In fact, I already have. My only wish was that the receiver was a little smaller.

I needed a medical alert device because I fell a couple of times. It wasn't bad but I wound up at one point I had to go to the hospital and then I thought it would be better if I had something I could push a button instead of trying to get to the phone. And I have a neighbor who has GreatCall Splash, and she swore by it and had been nagging me to get it.

I was in need of a medical alert device as I'm an old and I'm on the road. I'm still working and I've fallen before, in addition, this winter was very icy. I work with the very elderly and they wouldn't hear me if I've fallen hard. Plus I'm alone a lot so if something happens, I can get a hold of somebody. Since I have Splash, I have fewer worries and it's a comfort. Some people do have other ones, but they won't wear them and I'll say I wear mine all the time, so they'll go "Oh." It helps in different ways and I would recommend it. In fact, I have. One of my clients got one.

I'm 66. I have arthritis in my knees and I was living alone and worried about falling. I was sitting on the toilet one night stuck and passed out, all alone. I didn't have any way to contact anybody because I was sitting in there and my phone was somewhere else. Since I had the GreatCall Splash I have more confidence because I know I got it around my neck and when I push the button, somebody is there right away. I don't have to worry about bothering somebody else. Since the initial setup I've accidentally pushed the button one time and the lady on the line talked to me for a couple of minutes just to make sure I wasn't hurt even when I already told her everything was okay. She made sure that there wasn't anybody here and that I was really okay, which I appreciated. I have recommended them to everybody I talked to.

I haven't really used GreatCall Splash, but the ease to have it and my interaction with the team have been very good. It's been a great experience, and I would recommend them.

I was about to take a vacation and my husband was staying home, and so I was a little concerned. I got GreatCall because he has medical issues and thought if something happened and no one was around that he might need it. He hasn't used it yet other than the time that we tested it and the team responded immediately. Recommended.

I've recommended Splash to a lot of people already although I haven't used it as there hasn't been anything wrong.

GreatCall Splash has been very good. My wife and I are senior citizens. I've fallen several times and my wife is a stroke victim. I have another alarm system that I can set for my house when I'm gone. I can use it as a medical device, but it only works in my house and doesn't work anywhere else. I need GreatCall for use outside since I'm an active person. I feel more independent and secure. I've had some really great experiences with the GreatCall team. I've called them probably two or three times to test the system, and it works great every time. I recommend GreatCall highly.

I fell a couple of times and my son and daughter-in-law got GreatCall Splash for me. This is the only medical alert service I've ever had and I wear it around my neck. At least now I know I can get somebody because I had to wait for two and a half hours before to get to the phone.

I had people around me and they passed away, so my son thought I should have something like GreatCall because I'm 90 years old and I don't have anybody around. I feel better with it because I can take it anywhere I go which I like. It's very good and I'm happy with it.

One night my house alarm went off while I was in bed watching television. There was no one else in the house so I was really very scared and the first thing I did was hit my Great Call rather than checking my ADT and the gentleman who answered the phone was wonderful. I was very pleased and they called the police for me. He was wonderful. I live by myself and I have no family here, all my friends were getting one and we thought I should get one just to be safe. Plus we're all about the same age and things do happen. Now I'm more at peace. I don't worry about every little noise that I hear.

I haven't had to use my GreatCall medical alert device but I wear it everyday. I keep it close to me and I really like it. I'm 85 years old and I don't get around too good now. I didn't get out much in the winter at all. Even here in the house, I'm afraid that I'll fall. So it's good to have something that I can use to get help. I feel more independent since using it. My daughter who lives in Tennessee is the one that got this for me because she worries about me going up and down the stairs, steps and all.

I've tested my GreatCall Splash a couple of times making them tell me where I was at and they're always right. I've also called a couple of times for some help. They've always answered right away and got me the information I needed right away. They even called 911 for me once. I'm older and I have a defibrillator, a pacemaker and so forth. I live by myself so I thought it would be good idea if I had one and it is! I don't think I'll worry all that much.

My experience with GreatCall Splash Medical Alert is fine. I haven't had any health problems or situation that I needed to use it.

We used a different alarm before but wanted something that was good outside the home. GreatCall Splash is just that. We love the Great Call and since Robert had it he goes out walking more. He's only had to call them once to get help which went fine so we really love the product.

I'm old and I am afraid of falling so I use GreatCall. I previously own a different brand but switched because of the price and the portability of the device. Usually I carry it in my pocket but it would be nice to have some smaller device that I could activate, carry somewhere else besides my pocket. I know there's a lanyard but it's too big. It would be nice to have something smaller to use.

I find the Splash unit to be a worthy item to carry with me. I do feel safer with it. So far, I have NOT had to test its true capabilities, but I feel it will come up to its promises. The only short fall I find is that it takes TOO long a time updating my new locations as I travel around. I have your app in my smart phone and I do check it as I drive to different areas.

I live alone. I had fallen down a couple to get around and I drive quite a few different places. My family wants to know where I was all the time and with GreatCall Splash, they can. They know when I leave the house and when I come back. They keep track of me. Also, the team at GreatCall had been very helpful and friendly. I needed a call one time and they send me over to the nurse. I was talking to the nurse and she suggested that I go have myself checked out and I did. Since I have had GreatCall, I'm very independent.

GreatCall is very good. I have recommended them to a couple of people who have taken it also. I have nothing but good things to say about it. I just wish it weren't as expensive as it is.

At age 77 I’m very active and in good health. I play tennis four times a week and I walk. But I also live alone so one time when I had a sinus infection and needed to get up at 7 in the morning to take a pill, I walked into the kitchen and I didn’t feel right. I felt a little woozy and the next minute I knew I was lying down except I didn’t do it on purpose. I think I passed out a minute but I got right up, no problem however I decided it was time to have medical alert device. So I got GreatCall and I try to keep it with me all the time especially in the house but I don’t always want to wear it when I go out because it’s pretty cumbersome. So when I’m out, I’m usually not alone and I’m walking in places where I would be seen if anything happen.

Since my husband passed, I basically got it for the purpose of having it available in case I’m left alone. I don't wear it on me, it's usually in my purse or in the drawer. I definitely feel more secure from having it.

So far it's been very good. I haven't had any need to use it, but I am very pleased with the availability of it. I'm visually impaired. I have macular degeneration and had to give up my drivers license, so I don't drive anymore. Then I have a bad knee on the right leg, and I didn't want to fall and not be able to get help. Before GreatCall, I had a different alert system, but I was not happy with it because sometimes four or five minutes when I would make a test call it'd take three minutes to get a response. If I'm dying, what good does that do?

I am extremely pleased with my 5 Star Urgent Response. I feel extremely safe in using it no matter where I am it can locate me and assist me. An excellent device.

I haven't had used my GreatCall Splash but I thought it was very good for a woman my age to have it, especially when I'm out alone in the car. I carry it in my purse and sometimes around my neck, and I feel more secure.

I haven't had to use GreatCall but I've done two test push on it, which have worked out beautifully. They're on almost immediately and ready to take action. With this I'm extremely pleased.

I’ve only used GreatCall Splash once and it worked great. It was a situation where I need some nurse or somebody. My son loves it because they can tell where I am and what I’m doing. I’ve already recommended it to some people and they’ve gotten one.

I had the medical alert device that works at home, but the GreatCall Splash works everywhere. Less worries for me ever since I purchased it. It is very comfortable to wear and I have it with me all the time. Fortunately, I haven't had to use it but I feel confident that if I need it, it's there. My friend bought one because of my recommendation.

My children insisted that I needed the medical alert device because I live by myself. I’m a very, very independent person and I do very well but I feel safer having it. I just have never had any occasion that I had to use it but if such thing came up then I would really appreciate it. I keep it in my pocket and it’s secured in there with a fastener. I have learned to be sure that the button is towards my body because one time I leaned against something and accidentally pressed the button.

I haven't needed to use my GreatCall but I feel more secure having it and knowing that I have it if I do need it. So I carry it around everyday. I have recommended it to my sister-in-law and she got one too.

So far, I'm not impressed with GreatCall. I downloaded the app from the Apple Store and received "Error Message 500" several times when I tried to connect. The Customer Service person was helpful enough and told me that it would take 2-3 business days to resolve the issue. Incredible! I will not recommend this company or its products to anyone.

I love the device. However, the accessory clip that attaches to the back of the device needs to be made out of metal. The small plastic piece that holds the clip to the main part of the accessory clip breaks too easily. Your supplier needs to be notified that this is an issue for your customers. This could cause someone to lose their device.

Last year I couldn’t walk for a couple of months. My legs were all swelled up so I thought I’d better get a medical alert device because I can’t rely on cell phones or land phones that much. Though I never have used it, the people at GreatCall are there and answer instantly. And the best part is the price. Most of the others ones are $35.

I am 90 years old and live by myself so I have GreatCall. It is comfortable to wear and easy to use. All you have to do is push a button. One time I was doing something and accidentally hit the button and the voice came and it shocked me. They asked if I was alright. That's how accurate they are. I would recommend it to anybody.

I haven't had to use my GreatCall for an emergency but when I check in to see that it's working, somebody always answers so I am satisfied. Every now and then it beeps and goes off, and then it comes back on and says Welcome and it's just kind of disconcerting.

I like GreatCall Splash. I had to get a different lanyard to put it on around my neck. I'm not afraid to walk or go downstairs anymore because I keep it around my neck. I really, really like it a lot. I should have done this a long time ago. I was just too, "Nah, I don't need it. I'll be fine, and dah, dah, dah." But no...I now appreciate it a whole lot and I'm glad I got it. I wish I had gotten it sooner. I have recommended GreatCall to a friend. She's a couple of years older than me and I told her that she and her husband needed one, and she said okay. I'd be happy if my review is going to help another senior citizen out there.

I recommend it to everybody I see because in the first place, it's not just local, it goes out. Secondly, I recently accidentally dropped it and my cell phone in the washing machine and it ruined my phone but it didn't do a thing to my GreatCall alarm. When they say it's water proof, it's water proof. I just love it! And another thing about it, they don't have those big old boxes that go with so many controls on them, because I have tried one or two medical alerts previously and they can't compare with Greatcall. I think it's fantastic.

I carry it around my neck and it's there. Sometimes the red light was showing and flashing instead of the green one and this happened a couple of times. I called their office and I was in the customer service and he told me what to do to get it working properly again. I've had fine service so far so I can't complain. Originally I have a few things that bothered me when I was getting it set up. Luckily I haven't had an emergency. I'm assuming that it's all in place in case I need it. Periodically I do check to see that we're connected, so to speak, in case of emergency.