Jitterbug Smart Reviews

I really enjoy my Jitterbug though I don’t use it that much. The only ones who call me on it are my children. I have a home phone and that’s where everybody calls, so I prefer it that way right now. But I use Jitterbug for taking pictures with my grandchild. It’s a little confusing but it’s fair because I don’t know how to really manage it that much.

My wife and daughter-in-law looked Jitterbug up pretty well. They did some research on it and they came up with it as being one of the better buys for me. I haven’t used it an awful lot though. I’m not on Facebook, etc. and I only use it as a phone which I don't have any problems with. However, the 5 button that'll call 911 is too easy to hit. I hit it a lot of times and the cops know where this place is. The first night, they filed out very quickly.

I like Jitterbug's advertising back then so I tried one and the phone has been good so far. It is a lot better than the previous phone I had. Their customer service team has been great as well.

I walked into Best Buy, walked to the counter, and read. I was fishing to get another cell phone, read about Jitterbug Touch, and I said, "You know, that might be just right for me to start off on." Jitterbug's customer service was great and they got the phone altogether and got it up and running fine with no problems. The only problem I’m having is when I get telephone calls and strike my finger across the green to answer, I might have to do it 10 to 12 times before I can get it to answer the phone. Also, the whole display on the phone is a little small for me and I wished it was a little larger.

I bought the Jitterbug phone because the numbers were a little bit bigger and everything was a lot better. I also needed another phone since the one I'm on is mainly for business - I didn't have a private phone. I don't use my Jitterbug phone very much but I want to start using it a little bit more. I'm still learning how to use it because I'm used to the other type. It would take me a little time since I'm like an old dinosaur man - I just pick up the phone and talk. I don't use all these other features. Nevertheless, everything's been okay so far and I'd recommend Jitterbug.

We had phones before but they were too damn complicated. I had to push numbers in. I'm old, got big fingers, and it just didn't work out. My wife came across the Jitterbug Touch phone, saw the one that has a so-called panic button on it, and decided it’s better to have that. I'm happy with it. I can read it and it looks good. Computer-wise, I'm illiterate. There are many different ways in the Jitterbug that we can call and they aren't explained in detail. It's a little confusing sometimes. We use the phone for an emergency or when I'm going away from home. We should get another one and get rid of the land phone because the land phone is something terrible and costly, but then going through changing my numbers all over again is a hassle.

I like the emergency information on the Jitterbug. My mom's in her mid 70's and has a little bit of dementia, and she seems to be able to use it easier than the standard phone she had before. Initially, we had a hard time getting it rolling but we were at the store so their team took care of it. I am happy with their service.

I'm very happy with my Jitterbug. So far, I've had a good experience using it and their team is the best I've ever dealt with. I got it because I wanted to swap over my phone number to the phone, and I wanted to make sure I was happy with the phone before I did it. I've had that phone number for 55 years and I want to swap it over so it'll be the only phone I have. Right now, that's in the process. But with the Verizon strike, I don't know if and when it's going to happen.

I get information when I call 411 and talk to somebody in Carlsbad, California that I can understand. It's been an excellent experience and I'm very happy to have Jitterbug.

I thought it was about time to get a smartphone so I purchased a Jitterbug Touch. I like the idea that there’s no contract and I can switch around depending on my usage. I use it mainly when I’m out and about and so far it’s been good and easy to read. Their customer service has also been great. I’ve dealt with them a couple of times and everybody's nice, polite and helpful.

My wife bought me a Jitterbug phone for Christmas and I'm happy with it so far. It's been useful but no more so than any other phone I've had.

Everybody around me got a Jitterbug phone. I have another phone, but I wanted to try Jitterbug, too and see what it's like. Now I have it and I only use it when I have to, for backup.

I'm pretty happy with my Jitterbug phone and I have already recommended them. However, the data seems to add up without me doing anything at all, even with the mobile data turned off.

I've used Verizon but the bill kept going up. Considering that I’m disabled, I decided it was time to switch to Jitterbug Touch, which is cheaper for me. It's exactly what I’m looking for, it’s a smartphone and it’s not that big. And I get what I want with it, although I had the 5Star feature taken off because I have a Life Alert.

I saw Jitterbug many times in magazines and thought it would be something that I could understand because I've had a small Verizon phone and I don't know technology enough to get a smartphone, and so my daughter ordered Jitterbug for me online. I called GreatCall and I had a quote from a very nice gentleman, but my daughter found one for me at a better price. When I called back the gentleman and told him my daughter found one, he was very nice. He was glad that I found one. So he was very helpful. The price and the monthly expense with Jitterbug were so much less than what I had been paying at Verizon. I'm still learning, but the phone is simple to use.

I’ve had a few cellphones before, and Jitterbug is the first touch phone that I’ve had. I like it so far, except I keep getting texts at like three o’clock in the morning once every week or two weeks.

My daughter and my sister gave me a Jitterbug Touch as a birthday present. I'm trying to learn how to use it and on how to call different numbers, but my hand was injured and I have a very soft touch so it doesn't cooperate with me. Jitterbug Touch is not just a telephone. There are more things to do with it, like getting pictures and texting which I didn't have before. I'm satisfied but still have to get used to how to work it.

My husband is 80 years old and doesn’t like electronics. He tried a TracFone and it was an Android phone that he had trouble using. He lost the phone so I thought this was a good time to try something different. That’s why we tried the Jitterbug. It's about the simplest phone I could get him, and he’s doing fairly well with it.

I knew about Jitterbug Touch through a friend. I used a different cell phone provider before but I like Jitterbug better and use it more now. Their customer service team has always been very helpful.

I'm still learning my Jitterbug. I like how it locks up when it's not in use, and to start it again, I just push the numbers 1-2-3. I also like how I can put it in my back pocket while it's locked, so it doesn't call people as that can get me in trouble. I'd recommend it to a friend. However, I was surprised with the initial total cost. I feel like the fellow that I was talking to must've put in a lot of other extras that I didn't tell him to. But at any rate, as soon as I find out which of those I'm not using, I'll cut them off.

I needed to upgrade from my flip top phone so I got the Jitterbug Touch. I like the simplicity and style that is similar to my wife's more expensive phone. My Jitterbug Touch is a little larger than my previous phone but its organization is more modern. I don't use it that much but it is nice that the phone is similar to what one experiences on the laptop.

My experience with Jitterbug Touch had been excellent. Works as expected.

I only use my Jitterbug Touch if we're going out and coming back in and for some emergency calls. I know how to make it work but since I haven't learned the phone that well yet, I have to wait 'til my granddaughter gets here. The phone charges 100% but after a day, the charge is gone.

I simply wanted a telephone that I could use everyday. I don't do a lot of texting and I just wanted something to have when I’m out or in an accident or something to take pictures. It's much easier with Jitterbug. My sister's thinking about getting one, too.

Every time I get a phone I have trouble learning to operate it. Currently, I'm still having problems with the Jitterbug Touch. I’m not feeling comfortable in knowing what it’s supposed to do. I push a button thinking one thing and the phone thinks something else. I also don’t know what’s free and what isn’t. I don’t explore much with it because they all want a credit card number. The lady I ordered it from gave me too many minutes. I’m not using nearly as that many so I asked them to adjust it down so I won’t be paying for so many minutes that I’m not using. Even though I’m still in touch with everyone, I don’t get as many calls as I used to because I’m not very active right now. I’ve already recommended it to a friend, but she has not had experiences with as many different phones as I have. So I was hoping it would be easy to her.

My husband doesn't use the Jitterbug Touch very much but he uses it easily. He gets two calls a month and they're from me. He eliminated something that he can use in case of emergency because of the price. He's already paying over $20 for two calls a month.

I'm much better with the Jitterbug so far than with the phone I had before which I couldn't deal with. I like the way the Jitterbug is laid out. As soon as I turn it on, I see where to go immediately and don't have to sit around with all the buttons. I just hit one button and I am there. It's still very new to me and I haven't got on all the things that I can do on it, but so far it's been what I want it to do and it's been very easy. I'm glad I changed phones. I have been recommending Jitterbug.

My husband uses Jitterbug Touch. It is a really good phone and it's all that he needs. He basically uses it to make and take phone calls. Occasionally, he'll read a text message but he's not really very good at it. He never sends a text. If he gets a text, you have to tell him, "Okay, you've got a text. Want me to read it to you?" His need for a phone is when he wants to contact somebody, not so much when somebody wants to contact him because he actually doesn't answer his phone. He puts it in his pocket. But if he's in a problem, away from home, then he uses it to call somebody.

My husband and I are quite happy with our Jitterbug. We got these because it seemed simple and we were sick of our other phones that are too complicated for older people. Jitterbug is much better than our old ones and we're all the more confident using it. We still haven't learned to operate everything but their customer service people were always very helpful, prompt and efficient. They answered our questions.

I'm 77 and I couldn't hear too well, and I purchased a Jitterbug Touch because I could hear better on it and it's much easier to use than my previous cellphone. I never started using my Jitterbug until six weeks later and I didn't even know if it was in service yet, but they charged me for two months so I spoke to their customer service and they took that off. I don't carry my Jitterbug Touch with me all the time because my husband has a phone with Bluetooth for use in a vehicle and we figured we wouldn't be able to program both of them in the car when we travel and I still have to learn how to text using it, but I like it because it's much simpler.

Jitterbug Smart sounded good and something I could afford that's why I decided to get it. I haven't been successful yet because I haven't had the chance to use it as much as I thought I would. I don't use the phone the way kids all do to take everything in writing, although maybe I will once I get used to it. But I like every bit of it. I enjoy taking pictures, and I like its phonebook.

I got a Jitterbug for the 5-star program. The service team has been very nice and polite. My phone went off in my pocket, and they were alerted. They called me right away to see that I was fine. I'm very pleased with them and I feel confident that if I am in an emergency it will be handled professionally. I would definitely recommend it to a friend, and I already have.

I am alone and I do drive alone a lot. If things happened, I wouldn't have any way of getting in touch with anyone so I decided that I really should have a smartphone. Jitterbug Touch is my first cellphone and I got it more on safety however, I haven't used it yet but I suspect I will because I do like to take pictures. At this point, I don't have any special interest of it beyond the safety benefit and that I can call anywhere in the United States as I have no family here in Indiana and so all of my phone calls are long distance. I haven't had time to sit down and really figure out how to use it. Someone contacted me and walked me through it. I read the information after that but I have been so caught up in other things that I have not done anything with it. I'm going to have to reread it again. Overall, it's interesting and exciting, and the fact that I can take photos with it.

I only had a flip phone before and wanted to get something real simple, so I got the Jitterbug Touch phone. At the very beginning, the customer service reps were very helpful in getting my phone set up and getting my number transferred over. I like the Jitterbug Touch and there's a lot more uses for it compared to the service with my flip phone. I now send text messages on it that I didn't do before on my flip phone. However, every once in awhile the phone seems to go into a mode where it's all scrambled up and I get a buzz all across the face of it, so I have to turn the phone off and start all over again. But overall, I had an excellent experience. Their service has been good, I couldn’t ask for much more.

I liked Jitterbug's 5-star rating and their price. I got their Jitterbug Touch and my experience has been very good. I've used Verizon before and considering I'm getting older, I like Jitterbug better.

I just retired and needed a phone. I decided to get a Jitterbug, and I use it to text and call. I haven't used anything else on it. It works great, simple, convenient, and easy.

I liked Jitterbug's price and the ease of getting it. I’ve had a cellphone before and from what I read, Jitterbug's a lot better. It's probably the best. However, I’m about ready to send it back because I can’t figure it out. I’ve seen it used by people who know what they’re doing. I’ll be tickled to death with it if I could operate it, but I just can’t seem to get the hang of it.

I’ve had phones at different times before. I had an iPhone once and I didn’t want it. I got a little fold up phone that I thought would be easy to use, but it wasn’t for me. I decided to go with Jitterbug and I’m happy with it. I read about it in an AARP Magazine. I wanted something that didn’t cost too much, because I don’t use it that much, and something that was reliable, which it is. I’m pleased with it. It's easy to use. I have it for when I’m out driving in case I have a flat tire. I don’t do much of anything except call and talk to people on the phone. That's not very often too.

The phone I had before was a flip phone. I was with Verizon and I had no internet because I wasn’t using it. It was costing me $54 a month. When I texted, I had to pay extra for it. I wanted a phone I could call with in and out on. I saw the Jitterbug ad and they said it would be less than $30. I’d have internet, texting and all other stuff that I really didn’t care about. That’d be half of what I’m paying. If I do text, even at 10 cents a text, I’d have to text an awful lot to get to $54. I text maybe two or three times a month. So it was a no-brainer. I got on the Jitterbug phone with a guy who was very nice, knowledgeable and patient with me. He told me about their flip phone and the other one which wasn't.

I got a Samsung Galaxy before and had it for a couple of days and realized it wasn't the phone for me. I waited a while then decided to get a Jitterbug, mainly on the fact that it was easy. I also bought it because all my kids text and they said that if I wanted to keep up with them, I had to use the phone. Also, I got it as it was supposed to be for seniors. I'm in my seventies and I'm not technically inclined so this stuff is new to me. I've called quite a bit using the phone but I have had many problems with it. I've tried reading the manual and found out some stuff. But it's not been an easy thing for me and I knew it wouldn't be. There are so many factors to it that I don't even know. Some of the icons aren't covered in the manual so I don't know what they're for. If ever I learn how to use it, it'll be fine.

I had a free phone from AT&T but now I have Jitterbug because I needed a cell phone and I can’t use my computer right now since it's down. I found out about Jitterbug Touch through the AARP and it has so much on it. I still need to learn how to use it all and I never did any texts in it and email but I’m glad to get my email and whatnot. It’s a great thing especially for the medical alert when I had to pick up. I didn't use the other phone and I could have gotten all that stuff on it but I didn’t use it. I just used it when I needed to like when I went out. But it didn’t have much on it as the Jitterbug phone does.

I like the features of the Jitterbug Touch phone that you can't get in any other phone. Before using Jitterbug Touch, I used Verizon but I was not very satisfied with their service. On the other hand, I'm very satisfied with Jitterbug. I use the Jitterbug Touch more. The best feature is the check-in call that I use every morning. It's easy to use and fantastic.

My husband's other phone is smaller and getting hard to use so we got him a Jitterbug. The longer he has it, the more comfortable he is in finding new things to learn with it. Working with their service team is great. Everybody was patient in helping me get set up.

I had a Jitterbug Touch way back when they were still small and now, I bought one for emergencies. I've only had to use it once since I have OnStar in my vehicle and I have my regular home phone. Come summer time, I will use it more frequently since I’ll be out and about more than I am here in the winter time.

Jitterbug Smart is a pretty good phone. With it, I text my kids more because they will answer a text message and would never answer a phone call. I’m not used to it yet, though. When I’m going through to get something, I hit the wrong thing accidentally, and the wrong thing pops up and it’ll start all over. The only complaint I have is that I can’t get my phone to pair with my car. They were supposed to tell me that sometimes that wouldn’t happen, and I wouldn’t have bought it if I knew I couldn’t pair it with my car. But every time I’ve called, the customer service people have been very good.

My old cell phone was beginning to give out on me and I wanted something more modern so I got a Jitterbug Touch. My Jitterbug takes photographs and has more apps compared to my old phone but since I'm not computer smart, I use my Jitterbug mainly for receiving and sending calls. I'm not even using up all the minutes I have every month. But I also have the 5Star feature on it because I’m 82 and that’s something I should have.

I had other phones and I threw them all away after a while because either they broke or I was annoyed at the service. Jitterbug was the cheapest I could find so I decided to purchase from them. I'm allowed 400 minutes and I have about 800 minutes on my phone, but I only use about 13 minutes a month because I only use it for me. Furthermore, I have no complaints with their customer service team. I had a few questions and they answered them and it was very succinct, quick and informative. However, I'd like to get rid of some of the apps, but they said they're part of the phone system so I can't. Other than that, Jitterbug Touch is adequate.

I wasn't happy with AT&T because I couldn't get another phone. I had an older phone and they didn't have the part anymore. It's gonna cost me a lot more. Then I saw a Jitterbug Smart advertisement so I came to get it. I carry it around with me. I got the basic thing, to call out and my family to call me. But I have it for emergency as well. So far, I'm satisfied with the phone.

My wife and I are not big phone users but we do need one in the car. We had gotten one some years ago and we just purchased our minutes when we needed them. But as we got older, we couldn’t see it anymore because it was too small. I don’t really carry phones or beepers anymore and nobody can get me that’s why we got the Jitterbug Touch. I got six children who call us so if they can’t get us at home, they can get us in the car. I keep using the Jitterbug so that I know how to tell my wife how to use it, too. However, it's really difficult to line up the wire used to charge it and it's better to have a lot of lights on. That’s the only difficulty I have but we can get by with it.

My experience with Jitterbug has been a blessing. I used to have another cell phone but I like the Jitterbug Touch better. I find it easier to use and it has more options on it. I decided to purchase from them because of the 5* service. The biggest change for me is the security of knowing that I can call the 5* if I need to. Now, I take my phone everywhere, whereas I didn't before. My only quarrel with the service is I tend to pocket call them a lot. I don't know how this happens but it seems to dial itself fairly often, maybe once every two weeks. I wish the phone was configured so that it didn't do that so much. The Jitterbug representatives have been wonderful. They were very friendly and very helpful, wanting to do something for me even though I'm just talking to them to say, "Listen, that was a mistake."

Jitterbug Touch appeared to be easy to use. It's a great phone, and it's much better than my previous one as I can do more things with it.

Jitterbug Touch has an incredible customer service team. They're never in a hurry and I'm always apologizing because it's taking me so much time because I don't always understand everything. On two occasions, I've had to reprogram my phone and they have been wonderful about it. Also, I was amazed with the service department and the fact that I don't have to dial it. I pull it up on my phone.

I used a different cell phone before and the Jitterbug, being a later model, was a better one. I like its simplicity and price and that I could get email on it, which I could not on the older one. I’ve been very happy with Jitterbug and I use it quite regularly. I’m really glad that I have it.

When I bought a Jitterbug, what I was looking for was what they have in the picture which was a flip top type phone. That’s what I thought I was getting but that’s not what I got. I got the regular smartphone. It’s impossible to text because the keys are small and then I turn it vertically but it doesn’t go vertically. I’m extremely disappointed in it. It’s not what I ordered. They sent me the wrong phone and I’m not happy with them. I had AT&T before and their service was good but it was a little expensive. I had it for years. If Jitterbug would give me the phone that I want, I’d be really happy because I don’t really want to text and have to do all the other stuff on it. I’m really not into that. I just want the basic phone that they had in their ads.

I have my medical alert device for a number of years and installed it with Jitterbug, which is now a fully-featured smartphone. It's worth the investment. I use the phone as an emergency communications device, not just for texting all the time, calling, listening and using the internet. I carry it with me at all time. I'm very pleased with the services that are offered and how easy it is to use the device.

I've got a regular Jitterbug phone now and I like it. I just had to go along and get the Touch but I haven’t been able to figure out that yet. I have no problems with the customer service.

I had given up on the thought of having a smartphone. Then, I finally decided Jitterbug Touch had some benefits that I would like to have. So, when I saw it I thought I love my Jitterbug so much that I'm willing to give it another try and see if I can learn how to use it. It's much easier to learn how to use it than the one I had before which drove me crazy. It was frustrating. But with Jitterbug, I can deal with it and it doesn’t make me want to throw it away. I appreciate having it although I haven’t learned as much as I should have from it. I could study more about the phone and learn how to use it better but I’m able to use it just as it is, which is amazing to me because I’m not real quick on the uptake of things like that. I’m pleased with it and would go with it again if I had to. If I had to make a change, I would stay with Jitterbug and go from there with the same company with a different phone. The company is great and I would recommend it.

I have a hard time doing anything. I'm 93 years old and learning new things. I worked for the post office as a postmaster. We had a small, second class office and they were just starting computer, but I retired too soon so I didn't get into that. They're new to me. When I make a call on the Jitterbug, somehow I cut it off. I touch it and hang up on my calls even if I don't mean to. But I like it - the idea of taking a picture with it and being able to redo what I've taken. It takes practice and I'm dissatisfied with myself that I haven't learned it.

I had a regular phone and wanted something that was bigger so I bought a Jitterbug. I liked the previous phone a little bit better because I’m still not used to Jitterbug and all the different features. All I really wanted was bigger numbers, but I’m getting it tried to see what happens. Supposedly if I’m walking and I need emergency help, I can push a button, but the only thing I’ve really used is to talk to them on the phone and I’ve had two texts sent to me. I’m retired and I don’t use my phone that much. It’s especially there for emergency and people to contact me if they need to check up on me. I had activated this on the twentieth and I wanted to change the payment date to the first of the month but they said they couldn't do that. They worked it out with me that there was an 18-day leeway and that I could still make the payment.

I was really impressed with the information I read on a card in the newspaper that's why I got a Jitterbug Touch. The first one I got didn’t work. They tried to walk me through it and it didn’t do any good. So they sent me another one that was already activated and I sent the other one back. I’ve been happier since then. The Jitterbug is 10 points above my other cell phone. I like everything about it. I don’t talk a lot on it because I have a landline that I use all the time and where everybody calls. But when I’ve been out and I needed it, it's been wonderful. I was showing it to my sister yesterday, and she’s thinking about she might change.

The Jitterbug is working well and serving my purpose. I don’t use it daily. I use it when I’m on the road because I have my home phone. It’s here mostly for emergency, if I have to get in touch with somebody. I’m doing good with it.

I thought maybe I could learn how to use Jitterbug so I bought one. I'd also like to learn how to get on the internet with it. However, I ran out of time on it, so I haven’t done anything with it. But if I learn how to use it, I think I'll like it.

I got a Jitterbug Touch because it's fast and simple to use. I'm really happy with it. I had a folding phone before, and Jitterbug's much easier to see the buttons and the camera and screen are bigger. I take more pictures with it.

It's the price that made me purchase a Jitterbug phone. I also like the convenience of it if I'm on the road, because I have a land phone at home. When I'm out in the country, and if I broke down in the car, it would come in handy. The interactions I've had with the customer service team have been okay and my Jitterbug experience has been good overall.

I wasn't satisfied with my other phone. I heard Jitterbug from a friend who liked it so I got one. It's been good compared to my previous one. I keep it in my car because it's the only time I need it. When I called customer service to see if I was doing okay with it, the rep was very friendly. I've been satisfied with the Jitterbug Touch. There's a lot of features on it and I like it. I love the big numbers.

We were looking for a phone with bigger letters and easier to work with. My husband has real big fingers and Jitterbug has voice texting so we thought we could use that. My husband uses the voice text once in a while. He also checks the weather and look at the radar. Overall, we had what we were looking for. It was a lot easier for him to read and he could use the voice texting. I would recommend it if somebody were looking for something different.

I used a different cellphone before and we had trouble with getting the screens and they go so fast that we can't keep up with them, so we purchased Jitterbug. It has a larger screen and it's a little easier to use for older people. We don't use it that much though because we feel like we're still learning and I haven't conquered all the apps on it yet. But we're going to try to get some help from Best Buy where we purchased it. We would like to get more familiar with it so that we can use it more because we are still using the other phone.

I had T-Mobile before and it was a bad experience. People kept lying. I've been hearing about Jitterbug for a long time and that they have smartphones so I got me one. It's a good phone with a good service. Sometimes it drives me crazy. I would press a number and I'd get a black screen. When somebody calls me, I get a green stuff and have to move it to the right. My daughter called me a while ago and I kept trying to move it but it wouldn't so I had to call her back. But I’ve noticed that the screen on this phone doesn't leave fingerprints. I don't have to keep wiping it up all the time.

I’m not happy with the Jitterbug phone at all. In fact, I’m thinking of getting rid of it. The bill is too high from what I get out of it. I also don’t need the GreatCall. But when I first got it, I thought I was going to enjoy it and have lots of work with it. But one time, I ended up punching the GreatCall button when I was trying to shut it down and that’s a big problem. It’s too sensitive and all I do is run my hand over. There was a time when I was spraying over the glass, the sensor went on. Another time, I was trying to look at a picture, and when I moved forward a little bit, the picture’s gone. It’s too sensitive of falling. I’ve tried to call them about it but never got anything back from them. That’s the other reason I thought of getting rid of it. It's not what I expected and I’m very, very dissatisfied.

Jitterbug Touch is an awful phone. I wanted it because I’m 69 years old and I live alone. I’m outside doing work most of the time. I’m around animals and I thought if something happens to me, I want to be able to push a button and get some help. Well, I can’t do it. It won’t work and I did call them and talked to customer service. They couldn’t help me. They switched me over to tech department and they couldn’t help me either. They told me to call Google and I don’t feel I should have to for a phone that I bought from Jitterbug. So I figured since I bought and paid for it and they aren’t going to do a thing about it, I’ll just use it as 911, if I need an emergency. I would not only wouldn’t recommend it, I will tell people about how poor it is.

The Jitterbug is so much easier to use than the system my wife had before and it's been very good. First thing is I can read the numbers as they are big. Number two is that it's simple to navigate around the phone. Also, I like their 911 accessibility as both of us are 94 years of age and that's always a concern.

I had a flip phone forever and Jitterbug shows that it's a flip phone. I then looked at another one of their ads and they have a touch phone so I thought that's what I want to go to. I went ahead and called them. The Jitterbug works perfect for me. On the flip phone, the pictures were so small, but now my they are a lot better and I can blow up the ones being sent by everybody.

I had an old flip-type phone and I figured it’s time to head into the present generation so I got a Jitterbug Touch. I use it more than my previous cellphone but when I try to take pictures with it, the pictures come out dark sometimes because it doesn’t have a flash system on it. Nonetheless, I like my Jitterbug Touch better than my previous phone because it’s handier to use, it records more things and has more features.

I've been thinking about getting a Jitterbug cell phone, so when I saw it in the paper, I figured that it will be a good deal. So I called them and got one and now, I enjoy having pictures on my cell phone, which is a good feature. I have made calls and gotten calls on it, so it's been useful. I'd recommend Jitterbug.

I first saw Jitterbug Touch advertised in a magazine. I talked to my sister, and she saw the advertisement too and contacted the sales rep. The three of us had a talk and I said I'll try it. However, in the advertisement it says that we can get Jitterbug Touch at Best Buy, but when I went there, they never heard of it. So my sister called customer service to find out.

I've had an old Jitterbug flip phone for years and I thought I would need a new one to get me technologically in the world. The previous one was simpler but with the new one, it's easy to make calls. When I called customer service because my phone is not connecting to my Wi-Fi, they were friendly, knowledgeable, courteous and helpful. I just learned how to text with it and I enjoy doing that. Jitterbug would be a good choice for my friend who is the same caliber as I am as technology is concerned. Overall, it's A-Okay!

I bought a Jitterbug flip phone for somebody else that seemed to need it. I found out that I also needed it so I bought one for myself, too. I was using a flip phone and when I changed over to Jitterbug, I looked at the flip phone and the Touch and I figured that the Touch might fit me better. Although in no way do I use the full capability of the phone, it’s easier to use. Additionally, their customer service team is nothing but the best - they’re outstanding. It's all been good and I have recommended Jitterbug Touch.

Everybody said Jitterbug is good so I decided to get one. My previous phone was not working well. They cut people off. I'm sure Jitterbug is going to be better though I'm still learning how to use it.

My phone before Jitterbug Touch was sufficient. The only reason I considered Jitterbug was because I live alone and I’m nearly 80 years old, and I thought it would be nice to have that. However, they charged me for using the phone when I was in the hospital. I talked to them about the extra $26 they charged me, but they weren’t going to do anything about it. I wanted to talk to a supervisor about a refund, but they didn’t call me back. I’m not very happy with them at all.

I’m an old school and Jitterbug is okay but I’m still learning it. I got a Jitterbug Touch because my other telephone was going bad. I had problems when I got to make calls. I don’t like it when I get a call and I have to ask to press the number on the key and his name would then have faded out. I’m also having problems getting on the internet. So I would be using it less.

The Jitterbug Touch looked easy to use for seniors so I got one for my mother. She used to use the cell phone that I am using now and the Jitterbug's is easier for her. However, I had problems with the battery when I first got it. It wouldn’t hold a charge.

I wanted to text and the phone I had has letters that were too small and it wasn’t as easy as I found Jitterbug to be. I use texting mostly, with occasional phone calls, because it seems to be the only way that my grandchildren answer back. I had a question with a car charger that I was supposed to get, and a fellow answered it for me right away and the charger came in three days after I called him.

I thought the Jitterbug Touch would be better than another cellphone after reading it in the AARP paper, and, it’s a great phone!

I do not like my Jitterbug Touch phone at all. I feel like I'm stuck with it because I hardly use it. It's like it has a mind of its own and acts on its own. Although it's brand new, I can't even keep it charged and one of the reasons I chose it is because it's supposed to keep the longest charge. I charge the battery daily, but all of a sudden, the next morning, it'll be down and would die when I go to use it. Then, it starts flipping when it does charge. I can't even make a phone call when I open it to call a number and it starts with no app. I'm very unhappy with it.

Right now, I'm trying to learn my Jitterbug Touch cell phone little by little, and my daughters are going to help me with the apps. There’s an app that I would like to get on the phone and Facebook, as they said, is free. I don't want anything that's going to cost me any more. Also, I called Jitterbug for troubleshooting last night because I don't know how to get my minutes.

My Jitterbug got a few more features and it's a little bit easier to use than my old iPhone. Also, the people I dealt with were knowledgeable and exceptionally polite.

I had been using an iPhone but the data plan was really expensive and I didn't want nor need all of the features on that phone. So I decided that Jitterbug was a good option and I love it. Also, the reps were very helpful, nice and everything went as planned.

I wanted to be modern so I got my first cell phone from Jitterbug Touch, which I should have done 10 to 12 years back. So far, I’ve been training to get better and I find that the phone is very easy to read. Jitterbug's customer service team was wholesome and they're ready to give the proper answer once they figure out what I was asking. I’m in the mid-60’s and I’m impressed with the smartphone.

I use my Jitterbug Touch phone occasionally, mainly for emergencies. I like the idea that I’ve got a telephone, and if I fall, people will know where I am and they could get a hold of me wherever I was.

I hardly use our Jitterbug Touch - only for long distance calls. I got it for Christmas and we have it mostly for our cottage and we didn't go up there yet. It's a touch phone and being an elderly, I find it confusing and hard to use. I have a problem with it all the time and it's pricey at $25 a month because I don't need a health phone.

I'm disabled, and at times I'm by myself. If I fall and can't get up, I'll need to call somebody, so I got a Jitterbug Touch. I chose it because of the 5-star rating on it, and because you can contact a medical professional if needed. It's good, so far. However, I need to call and ask some questions because I don't know if the medical app is something I have to pay for every month or something I buy once and I'm all set. But I plan to use it more. Right now I've got a thing that goes on my arm, but I'm a bit careless and I'm afraid I'll break it, so I'm planning to order this other one that goes around the waist where I can put it in. I'd recommend Jitterbug, unless I find something wrong.

My daughter bought the Jitterbug phone for me. She said it was for older people and she thought it would be easier for me to use because I'm not very literate in computers. But I can read my emails through that phone which I couldn't do with the Verizon flip phone I was using before. However, it's very hard for me to dial the numbers on it. And when I want to send a text and I have to use the alphabet, I always hit the wrong letters because my fingers are too big and they're too close to each other.

When I decided to get a Jitterbug Touch, they initially did not transfer my number over as promised and I had another number. I was out of town and the phone stopped working so I had some difficulty. But in a week’s time, they resolved it and my phone's been working ever since.

I had a touch phone before and it went caput—a little small one that slipped. I needed a larger one because I’m always hitting two keys at the same time. Then my home help aide saw Jitterbug in a magazine. She brought the ad and said, “Here, this is in the AARP Magazine. This should be perfect for you.” And so she read the ad to me then I called up and got one. It’s bigger, it has more things on it, and I can type into stuff. The other one I had before, I just open it and use as a telephone.

I lost my Jitterbug phone and haven't used it now in two months but the little time I did use it, it was fine. I'm in the process of moving. I misplaced it, and it's turned off so I have no way to find it. However, I don't want to cancel my service because I would like to discontinue the Verizon I have and I can't afford to buy another one. So I keep hoping as I pack up and move, I'll find it. I called to see if anyone used it and they said it's inactive and no one has used it. Their customer service reps have been very nice and cooperative.

Jitterbug Touch is much better than the service I had before. It is so easy to use. I'm using it more and I'm also texting now. They sent me a stylus, which is a big help with the letters so I don't get my fingers on the wrong one. Their customer service was very good. When I first got my Jitterbug they set up everything for me. I had it taken out of my bank account and they took care of all that. They were very patient, too.

The Jitterbug Touch is a lot better than the Walmart special phone I had before. I keep the Jitterbug phone for the medical alert. If something happens I can take the button and I’ll get help. It’s only $10 and if you get the medical alert, it runs about $20 a month.

I don't understand the Jitterbug phone. It's my second cellphone but it's strange and I don't know how to operate it yet. My daughter has helped me but I'm not very happy with it. My previous phone was from Walmart and it was worse. It wouldn't do what I wanted to do with it, or tried to do with it. But even with the Jitterbug, there are times when my daughter and nephew tried calling me and the phone was sitting in front of me but it doesn't respond to calls. Also, there's nothing in the book that tells me how to erase the little list of phone calls. It's like it came to stay. I wouldn't recommend them.

My husband had a stroke and he hardly ever uses his Jitterbug, it's just there for emergency and it makes him feel good to have a phone that will work so that he can get a hold of me. He does have it connected to a Bluetooth which is connected to his hearing aids. We got Jitterbug for him because I thought it was easier for him, especially the touch part. He's actually gone through a couple of different phones and they weren't right for him because he had to do too much to get it to work but with Jitterbug, we definitely found the right one. We would definitely recommend Jitterbug to others.

I liked everything about Jitterbug Touch and I'm so thankful for them. I feel safer and I'm able to communicate better with my friends. They've also got the medical alert and I'm very happy with it. One morning, I was out walking my dog and accidentally pressed the emergency 911 button, and a split second after, somebody was on the phone with me, and it was very cool.

Jitterbug Touch was a gift from my husband for Christmas, so he was the one that did the buying. I love it and they’re easy to work with and awesome. I used another cell phone and the other provider, when I'd call for questions, were very rude, and these guys are not like that. They answered every question, were very polite and informative. And now I have learned to text and I like it. The phone has bigger buttons and they have a calendar that I put my appointments on.

I've had several cellphones but I didn't like the last one I got because it's so tiny that I can't tell nothing about the pictures that they sent me. So, I decided I wanted a smartphone and purchased the Jitterbug Touch. I love the phone and I can hear on it good, but I don't know how to put my number in there or whatever you put in there to get it.

I don't use much my Jitterbug Touch and I'm thinking about canceling it. I'm a 73-year-old woman and I hate technology. This phone is not as easy to use as my regular flip phone. While it's much easier to text using the Jitterbug, it takes more steps to do everything like deleting things. It's not convenient. I'm trying to force myself with this phone.

My wife has her Jitterbug Touch and it’s working great. It is easy to operate compared to the one she had before, which was too complex. Jitterbug Touch is designed for seniors, which we are. It doesn't have a whole lot of features and the choices on the main screen are easy to understand.

I wanted just a basic phone with no fancy stuff but with big numbers and something that would speak loud enough for my husband. I got Jitterbug and we like the way it operates, it works very well and we're pleased with it. Their customer service representatives were excellent every time I've had to call, too. I'm very well satisfied.

Jitterbug Touch has done pretty well for being a first of that type of a phone for my husband. We needed something that was able to take pictures because he wanted to have pictures on his phone. But my husband is not ready for a regular smartphone so keeping it simple and readable was a major criteria. The last phone he had was a flip phone but Jitterbug is a little bit easier for him because the display's bigger. It has helped my husband stay more in touch because he gets texts and photographs of family members.

When Jitterbug came out with the smartphone, I decided to get it and eased my way into smartphones because I have some experience in technology but I didn’t want to go into iPhones. They cost so much and have so many plans that I don’t need. I had an AT&T GoPhone before. As far as the service, both phones are equal. I wanted to be able to text more easily which I could do on my GoPhone but I didn’t need any more minutes. I would like a few applications and GoPhone didn’t have that so I got the Jitterbug Touch.

My wife bought me a Jitterbug Touch as a Christmas gift. I used it a couple of times since we've had it. It's the same as the TracFone that I had except that it has Internet.

Jitterbug had a phone with preset buttons and I liked that idea. I’ve mastered everything except the email portion, and overall I love the Jitterbug Touch. But since the phone is a little small, I’m always dropping it or the buttons are not quite as big as I want them to be, so I’m going to see if they have a larger basic phone. I was with Verizon for 25 years and the basic plan that I had with them has 250 minutes for $25. But with Jitterbug, even with my taxes and fees, I’m still under $25.

We take care of the children and they’re in school. We have the Jitterbug Touch to call each other and communicate with them. I don’t know how to use it but just to answer and call my children if I have to. It's been a good experience. I’m satisfied and I would recommend it.

Jitterbug's service is simplicity. Unlike my old cell phone provider, Jitterbug provided me with a smart phone which I use to text with. With the other one it was too difficult. So far, I have no problems at all.

My Jitterbug Touch phone is 100% better than my old cell phone. It's easy for me to get with my kids because I can text them now. The only thing that bothers me with the phone is every now and then it goes on by itself, which I can't figure out why. We turned it off to save the power and all of a sudden we'll hear it ring. It's there but there's no text, call, or anything. It's a little unnerving when it happens at two or three o’clock in the morning, so we just turn it completely off at night and don’t use it at all. But as a whole, I’d recommend them to anybody.

I had a flip phone before and would like to change it. The rate of Jitterbug Touch is better than AT&T. I get more services and hadn't had any dropped calls. In their flat rate, they offered text messaging, which I didn't have with AT&T. I was being charged $0.20 per message. So, my experience with Jitterbug has been wonderful. I've also downloaded a pedometer app. I walk everyday so I use the app for recording. Any chance I had with their customer service team has been fine. They've gone out of the way to resolve any issues that I had.

I liked Jitterbug for my husband for it was a good product for his age level. But when I found about Jitterbug Touch, I thought it was better because it gave him access to internet. When I was setting up the phone for him, I wasn't sure whether it had connected or not so I called the 800 phone number and talked to the lady about checking to make sure it's connected, and she was very friendly. My husband only have the Jitterbug Touch since Christmas and he likes it better than his old flip top phone, but he has not used it to its full potential. It turned out to be much better than I thought it would be. It's extremely easy to use for people who are not into the technology world.

They were about ready to close down when I got in the store to get my Jitterbug. The salesgirls were so rude without any provocation. A few days later they shut down so they knew. They didn’t care what they said. It was bad but the phone is perfectly fine. It’s just an extra phone in this family in case my husband and I go somewhere where we might get separated. However, I was thinking about getting a $10/month phone because I’m paying $34/month and we barely ever use it. It's a nice phone, but I've just been getting tired of paying.

The previous cellphone I had was a TracFone and just used occasionally. Now, I'm using Jitterbug and see a lot of changes. Jitterbug has replaced my home phone so there's a big difference. I appreciate too that they have people to speak to and that's the main reason I chose them. There is just one thing that bothers me a lot. I have an unlimited text and talk, but I have limited data. I went months without using it all and I believed that should carry over. If we pay for 100 megabyte, we should be able to use the data whenever we want to. I'm considering looking for another carrier to see if I can get something less expensive.

The Jitterbug Touch customer service team helped me when I first set the phone up, and they did fine. I would recommend them.

Before using Jitterbug Touch, I had another cell phone which is not a smartphone and Jitterbug is much better. I couldn’t turn it off at first, so I called customer service and they worked through different routines and got it working fine. Also, it is a good thing to have for someone who is older and I have a very good experience with it.

My daughter told me about Jitterbug and she felt I should have one if I go somewhere so she took me down to buy it. I had a fall a couple of years ago and she let me borrow hers but I couldn't hear out of it. But with my own Jitterbug phone, I could hear better. I'm still trying to get used to it and although I don't use it that much, it gives me a peace of mind. I'm 88 years old and in case something happens, I could call someone for help.

I got Jitterbug phone because I had trouble with the insurance phone - a lot of times I talk good with it and other times I have trouble hearing other people, and I'm told they have trouble hearing me. Jitterbug is a great phone, it's a lot clearer than the insurance phone. They've done a great job.

I saw Jitterbug Touch in a newspaper ad. I did not have a phone at that time so I thought I'd give it a try. I like having it with me when I'm in the car. So far, it's been fine.

I like my Jitterbug Touch. I already know the basics like how to use the camera, the phone and voicemail but in time I'll learn more about it. I haven't had much time to really sit and play with it like I want to. Before I had it, I'm not tech savvy at all and all I wanted was something really basic so I was going to get the cheap one. But I saw my sister-in-law has the smartphone and she's always on it doing games, etc. I saw a guy using a smartphone at Walgreens and he pulled out something that I needed to know with Google and that's when I thought maybe I should go a step up when I do get one. I kept going back to the website and learning more about it and finally got the phone through my husband who gave it to me as a Christmas present.

I love the Jitterbug Touch. It's much more modern-day than my old phone which wasn't even a flip phone. I look at the emails I get every day and I get some texts. Maneuvering back and forth is easy. It's hard to get used to the drop down menus and when to use them but I guess if I studied the instruction book a little bit more, it would be good. I'm extremely pleased with our customer service. Every time I called trying to get answers to certain questions I had, they were most gracious and quick and it was an enjoyable experience, as opposed to other customer service. Very satisfying.

Jiitterbug's customer service was very helpful the few times that I've called. My experience as far as Jitterbug is concerned is excellent and I would recommend it. However, I have a lot of questions as to its usage and the manual that comes with it does not always answer my questions. I need to contact someone that can personally walk me through it but they are just open for that service during business hours and that's difficult because I'm a night person. If I took more initiative in finding out the various ways that I would benefit from the technology, I would be far ahead of the game.

I saw the ads for the Jitterbug smartphone in different papers and decided to try it. But so far, I don't like my phone, because I've got arthritis in my hands. Most of the time, my fingers slip off on another number when I'm calling, and I have to redial and redial. I didn't know it would be really touchy. I'm currently wondering if the flip top is better for me than this one and if it's got bigger numbers. I haven't spoken with the customer service but I'll probably do something in the next few weeks because I don't want to keep paying my bill while I'm not using it.

I had an old cell phone from AT&T and I resisted getting a new one for a long time. But now, I really like my Jitterbug and I'm so happy with it. Since having it, my cell phone use has increased. I hope they tell their manager and other people that of all the people that I deal with on customer service are absolutely the greatest and I'm very satisfied with my experience with them. However, I wish there was some way when I get a nuisance call, I could press some button and it would stop them from calling me again. But I guess, they can't do that. Nevertheless, my experience has been great.

I need to go to the classes that Jitterbug Touch have up at Best Buy because my experience with them so far hasn't been good - I'm technologically challenged and I'm having trouble so I'm not really using my Jitterbug.

I like my Jitterbug Touch because its button is good and easy to work with. But I have a problem with their customer service team because they did not want to agree with the price, that I would get double the usual 200 minutes. And now I only have 200 minutes.

Jitterbug is my first smartphone and I'm happy with it. My kids say “Oh you have to get an iPhone6. That’s the only way to go.” I was born in ’43, now 73 years old, so it was a bit terrifying to get started with a smartphone. But it’s been very easy learning how to use it. Their service is great. There was a time when I don’t know what happened to my phone. All of a sudden it was on airplane mode. I looked at the little book and I could not find how to get it out of that setting and I was unable to send text messages. So I called and I didn’t have to wait for the call from them because immediately they told me how to do it. Now, I wrote it down and I have it for next time if it happens again. The people from Jitterbug Touch were excellent. I never got the same response with Verizon which I had for twenty years.

I wanted a smartphone. Jitterbug Touch seemed to be the best purchase for me because I don't want anything that's hard like the other phones. Customer service was perfect. The man that I talked to that sold me the phone was great. I want the Jitterbug so I could talk to my sons by way of email over the phone and do pictures. They are in the military so they're everywhere all over the world.

I used to have Verizon and they weren't that bad but my ex-wife decided to cancel my cell phone so that's when I started with Jitterbug. However, their phones are a little complicated. The problems that I find with the phone are a pain in the neck. I go on it and have the phone history up. But if I want to get to something else, it's not that easy. I almost wish there was an old fashioned radio dial there that I could turn around. If they could put out a DVD on how to use it, that would be good and interesting. But overall, it was a pleasant experience. The phone does things my other phone never did. However, I wish the volume on the phones could be a little louder. When I set it on alarm which I tried a couple of times, I slept right through it because I can't hear it.

I'm not crazy about my Jitterbug Touch phone. Mostly, I have it turned off and I take it with me in case I want to use the emergency button. And if I'm stuck somewhere, I'll look at my emails. I also like their emergency thing. However, I'd like to have a phone that has an easy texting on it. I'm 81 and I haven't grown up with computers. My daughter made me get this cellphone. I had an Apple 6 before and this isn't far off but I couldn't deal with it. And before that, I had a regular LG fold-over phone.

I used to have another cellphone but my daughter steered me to Jitterbug and set up everything for me. She found their customer service to be fairly straightforward. I still got a landline which is more comfortable for my age so I don't use Jitterbug a whole lot but it works all right and is useful.

So far my Jitterbug has been compatible to what I require though I don't use it that often. I've been through all the high-end phones but it was not necessary for what I required. The service is very good on it. Their CSRs have been wonderful for any questions that I have. They're very knowledgeable and very congenial. I certainly will keep my Jitterbug phone. And hopefully, they'll come out with newer model than what I have now. It's a good phone for people that are not into computers all time. So, it works very well for me. I'm a very satisfied customer.

I still haven't learned how to work my Jitterbug phone. I can make a call from it but I'm old, dumber, and it's lucky that I managed to hit the right buttons to answer a call. I got to know about Jitterbug more than a month ago and I certainly looked at it for a long time before I decided to get it but I'm happy I did. I like it better than my previous phone. Still, I need a private tutor with the phone for about a month to get somewhere. If only there was some place locally to get lessons in this rural area, it would help tremendously. I do not have a WiFi internet so I can't hook it or use its GPS feature. But the phone does seem to work pretty well and I would recommend it to a friend, particularly one who is not so damn old.

My husband had a phone and I used to be with him all the time. He passed away, so my daughter said I should have a phone for when I go places by myself, in case I have to call them. I did have my TracFone but I hardly used it. My daughter got a Jitterbug for me for Christmas and I started using it. I have my contacts set up, and I have taken a few pictures. But other than that, I haven't really gotten into it too much. It's only a matter of getting used to. But overall, I haven't had any problems. It serves its purpose.

I use my Jitterbug Touch phone more compared to my old phone which was just a basic flip phone. I've had a limited interaction with customer service, but it's been good.

I got the Jitterbug Touch because I got tired of using my old Sprint phone which didn't have a GPS on it and some other stuff. I'm not happy with my old phone.

Jitterbug has a lot more functionalitythan my old phone. The other phone was a simple Pay As You Go flip phone that had no contract, through which I can only make and take calls. On the other hand, I'm using Jitterbug for text messaging and also to call out so I don't keep the home phone busy for incoming calls. However, I'm going to call them to see if there was a way for me to lower my plan's monthly bill. The phone itself though is fine and I'm very satisfied with it. I've shown it to friends and they were interested in it themselves. I told them how to get more information about Jitterbug.

We've had Jitterbug for quite a while. The value is great, and the GreatCall customer service is absolutely phenomenal so it is one of the best customer services I've ever dealt with. We had Jitterbug Plus before having our Jitterbug Touch. My phone habits changed since using my Jitterbug Touch, I send and receive a few texts which I can't do with the flip phone. However, I had a very hard time with the Touch. For some reason, my fingers are too big, and screens kept popping up. I accidentally called 911 three times. I do not like the phone - it's not comfortable to hold and it's very difficult to use. Last night, I put in a cancel order, and I'm going back to the flip phone.

I hate my Jitterbug thing. I have the one which is supposed to be easy to use as it's not the flip one but it's not that easy. For me, they need to put a little loop on it and attach a stylus to it because they have the smallest keyboard. Another thing is, I've got somebody else's name on mine, so I'll get rid of it soon. Customer service keep telling me that they're going to change it but I haven't had it all that long and I haven't used it that much. It's terrible and not as cheap as they all advertised about. I had a different cellphone before and I'm so sorry I got rid of it.

I still have to learn how to use it, but I like the Jitterbug better than my old phone.

I love my Jitterbug Touch because I get a lot of minutes on it, it’s so easy to use, and it takes beautiful pictures. I’ll recommend everybody to get one of those phones. The Jitterbug customer service team nice and helpful. Excellent experience!

The Jitterbug has more options and is much easier to work with compared to my previous cell phone. Their customer service team has been very good, too.

I didn't like the cell phone I had before as it had too much on it and was confusing and the reception wasn't good but I love my Jitterbug. For a novice, I like the way that it's easier and doesn't have a lot of gadgets that I don't really need, want or use. I'm not into games so I like the way that it's simplified. It makes me feel good because it makes me feel like I know what I'm doing. And I have recommended it to friends.

I enjoy Jitterbug. It's the easiest phone I have had. I can text, go online, use it for phone calls, and it's my connection to my computer. I had my niece set up the phone for me and she was very pleased with it. The booklet is the easiest I've ever followed. It doesn't spoon everything. The phone has been very helpful for me and I'm looking for an even more basic Jitterbug Touch for my husband who has memory loss.

I haven't gotten any use out of it even though I can dial out since I have a home phone. I'm very disappointed because I'm going to have surgery next week on my knee and I have to go to a rehab for two weeks and I wish I had a cellphone with me, but I can't really trust the Jitterbug.

I like my Jitterbug Touch better than my previous cell phone, but it acts up funny once in a while. It freezes on me and I have to take the battery out and start all over again. And sometimes, it happens during texting or reading my email. It's never happened during a phone conversation. I called Jitterbug twice for help and they walked me through some steps a couple of times. It's a really complicated little gadget and I don't know what they did. Instead of the whole screen freezing, now only a quarter of the screen freezes. Overall, it's always been a wonderful experience - very positive and helpful. I have recommended Jitterbug to friends.

I had a flip-type phone before and it never did a pocket call because I had to flip it open to use it and whats bothering me was my Jitterbug phone called the police a couple of times while it was in my pocket and I don’t know how it did it. It must have rubbed around on something on my pocket, but that was kind of shocking. It seems like it’d be kind of hard for it to come on since I have to press three numbers first to get it to do that. But that’s about the only constraint I’ve had with my Jitterbug.

I don't really like Jitterbug because I'm a computer illiterate and I don't use one that much so I decided it might be pricier than what I want to pay.

I bought my Jitterbug Touch at Best Buy and the rep set it up and activated it for me. I'm still trying to learn how to use it and haven't set it up to do all the capabilities it has. I used to have a regular cell phone and thought it would be nice to have a modern phone that does all these things like receiving emails. It is a bit less expensive and I like that the minutes are rolling for a month because I don't use it very much, but I don't want to lose them. I usually don’t take the phone with me unless I might need to call somebody. I don’t want that phone ringing when I’m driving or be bothered if I’m out shopping.

I saw Jitterbug Touch advertised in a magazine and I like it better than the cell phone that I used before. I'd recommend it.

I've had a no-contract, no fee type of phone but Jitterbug is superior and better. Although since I'm a senior, it takes me a long time to get used to it, and I use it sparingly.

We feel comfortable with Jitterbug. We have a means to stay in touch when we are away from home. We haven’t used it much as it’ll take some time for us to acquire sufficient numbers and people that we deal with. It's been good.

My husband was looking on a magazine that advertised Jitterbug. We got one for him and he liked it a lot. I wanted a smartphone and noticed they had a smartphone but I'm not awfully smart on the smartphone. I had a regular old phone from Verizon before using Jitterbug. I loved it for it was very easy to use but my husband's Jitterbug was easier to use. I just don't know how to go on after I pull up a number and want to add it. I don't get very many calls with it. I don't know if my kids just rather use the house phone because they know I'll answer it because I don't pack it around my pocket like a lot of people do with their phones. If it's where I can hear it, I'd get it. But it's a good little phone and I'll stick with it.

I carry the Jitterbug Touch with me when I leave the house. The phone has been outstanding. It's easy for me to use and understand once I've figured out how everything works. The little bit I have used of the service has been good. I've tried it in several towns around here from where I live and it seems to work. Customer service has been outstanding. I've had a couple of questions and problems and called them up. They walked me right through them and I got the results I was looking for. The major problem I had was getting unsolicited phone calls from telemarketers that I did not know and haven't had any contact with before. All I use my phone is to call family and friends, so something is going on.

I'm happy with the Jitterbug phone but it's daunting and I haven't learned how to do a lot of things with it. I'm computer and tech illiterate, to say the least. I'm going to be 76 and didn't have a need for it at the time. Now I want it and it's hard to learn. But I like the phone and looks like when I finally do get to concentrate, I will enjoy it a lot. For now, I am able to make calls and get voicemails with it. Before this Jitterbug, I used a flip phone and I can see that this has a lot more options than that.

My sister and brother-in-law told me about Jitterbug, and they are the ones who asked me to get it. I just purchased it, didn't have it programmed, and don’t use it, but I would recommend it.

Compared to my old phone, the Jitterbug is a lot more procedural. It's a lot easier to adjust to and learn from. I'm not left in the great frontier about trying to find where to go next and how to do it because I'm really not a tech guy. I also found that the customer service of Jitterbug, the GreatCall, is excellent during the setup. There's a lot of support and I feel a lot more confident for the first time. I've populated the people section of it so I have a lot of information at my disposal. But as far as the usage itself is concerned, I don't use it too much for anything other than making and receiving a call. Occasionally I'll take photos and text but not to any great extent.

My son, who's knowledgeable on the Jitterbug Touch phone, got it for me. When I had it about two months ago, I made a check that same day and put it out for the US Mail, but they did not pick it up. So I took the check, put in on the dashboard in my car, and plain forgot about it. When I got the second payment, I went out and found it. So I called the number they gave me right away and I couldn't tell if the one I spoke to was Mexican or African but I could not explain to him what happened. He couldn't understand me and I had a hard time understanding him. So, I just combined the two payments and sent a check in with a note.

I used Verizon before I got Jitterbug and they're about the same. I like Verizon better but it's an old Verizon. They don't even make them anymore and I lost it so I decided to try Jitterbug. Also, now it's faster because I just push the button and I'm getting used to it. And right now I've settled in on using it as my backup cellphone when I go out. Their customer service team was also very nice and helpful. I'd recommend it to older people. It's not for young people because my kids looked at me like I had two heads.

I'm really happy with Jitterbug. It's wonderful especially for older people that are technologically deficit like we are. We have recommended it to some friends.

When I saw the Jitterbug Touch, I ordered it. And although I don't use it very much, I do like it really well. I haven't had any problems and I'm very satisfied with it.

I bought Jitterbug Touch because I was researching for an app called AliveCor which is a mobile ECG application, where you can take an electrocardiogram on your smartphone. Only certain smartphones are compatible with the application. One is the iPhone, another is the Jitterbug. There may be a couple of others but when I did the research, I came up with several that I thought were candidates. The Jitterbug was the most cost-effective for me.

I had a phone and I wasn't satisfied with it so I told my son I wanted another one. We saw an ad in the paper for Jitterbug so that's how I bought it. This phone has more to it than the other. The other one had very few things, just for making phone calls. It doesn't have the weather and all the other things that they have here. I use the little device that they gave, like a pen to punch on the screen and I find it better than using my fingers. That makes it easier to get the phone call through.

I got Jitterbug so that when I’m out and about, my daughter can get a hold of me if she needs to. Their customer service team have always been helpful. I'd recommend it to somebody else.