Viasat Reviews

This service sucks and their prices is so high. It doesn't make no sense I still have to pay a bill 160 for 6 months after I have turned off their service and give their equipment back. They need to do better.

This is the WORST internet you could get. Not only did it go out constantly but they RIP you off!! I signed up a few years ago thinking it would be better than Hughesnet but I’d rather have no internet than Viasat! They charge a ridiculous amount for a VERY limited amount of data. I got Viasat then plugged in my son’s x box and within minutes I ran out of data because his x box needed updating. I called Visat and they said, "Sorry. You used all your data," and explained to me it was because of the update his x box needed. So of course I purchased more data. Spent over 240$ my first month and still ran out of data midway!

They are one of the worst providers out there. They sold my dad & mom on ‘unlimited internet.’ then after a few weeks, our internet started getting slow, and the lady on the phone (who we could barely understand) goes: "Oh you exceeded your data cap. You don’t have unlimited." EVEN THOUGH THE GUY WHO CAME BY SAID WE DID?? Their service is terrible. They say their ping is between 100 and up, we get a 600 and up. One of the worst internet providers. Don’t waste your money.

Liars and thieves! They promise so much, then don't deliver. We cancelled and let them know they didn't hold up their end of the bargain. Then, YEARS later, they claim I owe them and have taken me to collections!! Don't EVER do business with these snakes. I'm looking into legal action.

As you can see from most of the other reviews, Viasat is barely a better-than-nothing option for rural areas. We tried Hughes Net as well and it was horrible, so we put up with Viasat for years; expensive service for dismal bandwidth on the internet, endless buffering, super slow internet that sometime we could not even open an email - forget about watching a movie...., and bad phone connection often.

This company is a joke, my bill 20 days late, and we all have problems, but they will cut your internet off in 20 and when you call them they do not care. I can understand if you were a month late but this Viasat is nothing but greed, and their internet is the worst, slow, drags, buffers all the time, do yourself a great service and do not, whatever you do, have Viasat, please. It the worst, and if you need a little time to pay your bill, too bad.

Since we got this service we have not been able to use our phone. The guy didn't even come back in the house to make sure it was working right, and he didn't give no receipt. You can come pick your stuff up cause it's doing us no good.

I had Viasat internet for one year, hands down the worst internet service I have ever ever paid for. Terrible service. The only good thing about Viasat is customer service when you call. That's about it again. I'm not sure how many more times I should say this, but literally the worst thing I have ever paid for. I want my whole year worth money back.

Viasat it's one of the worst companies I've ever done business with. We as consumers in a capitalist country need to stop allowing businesses with horrible services/products to steal our money and prosper in this country. Viasat never works!! I get better internet running the Hotspot on a phone with a Walmart service plan (I pay a third of the price for that plan). Can't run two TV sets in the house without connection issues. This company deserves to go bankrupt. I wish I could give zero stars. They make you pay for other people to use your data. They literally say in their policy they reserve the right to prioritize the customers of their choosing during high traffic. What's the point in having an unlimited plan for? Down with these loser companies that wanna ride the financial coattails of hardworking Americans. Viasat=Garbage.

I know why they have bad reviews. I think they would have zero stars if you could do that. The service itself is absolutely awful. we are rural so had to do something but it drops service ALL the time. Their customer service isn't any better. I called to disconnect because we are moving and was told you can't disconnect till the next billing cycle. What a crock of you know what. I got nervous cause when you call in it says they have a zero tolerance for being rude to them is that cause you are trying to rip people off. If I would have called earlier we would have been turned off 2 weeks before we move out, I have never heard of anything like this before and I certainly don't like being take advantage of!!!! Super irritated to say the least. Now the boxes to return stuff will come here after we leave, what a complete joke this company is!!!