Network Solutions Reviews

I transferred my domain to Go Daddy last September because I was very dissatisfied with NS- Stupid high prices for bad service. After I went through the "Transfer Process" which NS strung out... I finally got a confirmation that the transfer had gone through. I though that was the end. Oh no... that would be too easy. :-) I saw on my bank statement that these guys were still leeching money off me for an e-mail account. I tried in vain to locate the "Delete" button on my Account page, there isn't one. Also - I found out through the Google forums that you have to open a "Ticket" on their support pages to request cancellation of the e-mail account. If you try to find this info on their support/help platform you won't find it. NS are allergic to the help topic: Cancel or Delete E-mail services. They will gladly sign you up online but they don't allow this service to be cancelled online. It is not at all transparent for the customer. Good Ridance NS...

I have been trying to get the authorisation code from Network Solutions to authorise a transfer to another provider. They make it as difficult as possible. I have around 10 domains that were held with various hosts and I am now consolidating with one provider. Network Solutions are the most complicated and difficult to obtain a transfer from, I have had to send them a request for an authorisation code to an email account which they say will take many days to send! I have been with them for about 10 years. Now my website is not working at all.

I ordered a great address the day it was first available, plus a few others, by phone with a human being. All of the others went through immediately, but the great address is stuck in limbo, with no straight answers from anyone including supervisors. Five days later, supervisors, "escalated tickets," and it is all BS. You know the cliche of some call-center "Peggy" in some foreign country? For the premium that Network Solutions charges as compared to all other sites, they could at least give a straight answer.

I have been a loyal customer since 1995, to date probably purchasing hundreds of services from them. All was fine until web.com bought it: items added to shopping cart after it was reviewed and accepted, sneaky add-ons to orders, lousy customer service (not fixing what they said were fixed, etc), and on and on. The latest issue is the new e-mail platform, where I cannot access items moved into individual folders (some of them important for my business). I have lost all trust and confidence on Network Solutions, the once-great company. It's time to fly, and let my customers' services to expire and then take us somewhere else.

I purchased a premium domain name from Network Solutions about a little over a year ago... a ".FM" for my streaming company to be exact. These domains run $75 a year... not to mention my domain name with the ".FM" was extremely hard to find for my company brand. The domain name came up for renewal this year in July so I renewed it Aug 22, 2014. Transaction goes fine and I have been using the domain fine since. How about Dec 3rd my ".FM" domain disappears without a trace. I find out today it was deleted from their system. I ask what for. They do not have a clue... now they say they have escalated my case and should have the domain back in my account in the next couple business days "maybe!"

About a month ago I received an email from Network Solutions saying my card was about to expire. I knew my website was on auto renew so I was able to log in and update. I received my credit card statement and saw the charge. I felt it was high, but wanted to see if it was for a two-year term. Could not log on, was able to have them email me my user acct. name but when I asked for a password reset the email would not come thru. The "security questions" I had answered a year ago - were not the same question. I have screen caps of the questions I answered. When I called they said I'd have to retrieve by a fax along with a photo copy of my driver's license. When I read the fax it said it would have to match the address on account. My driver's license is my home address, not my office. Also it auto filled the name on the account as John **? Don't know who he is. So I decided not a good idea to send my license. I called back talked with somebody again and told him none of the security questions matched. He asked me the ones I did fill out and I answered them. But then he said he'd have to call the phone number on account. I never received a call or someone changed the number. The whole thing seems scheme and very, very rude customer service.

I registered a new domain name about 2 weeks ago and just tried to access my account to set up email addresses. I could get in - it said I had either a wrong ID or a wrong password. So, after trying several attempts to log in -- I contacted network solutions support. After waiting on the phone for maybe 5 to 10 minutes I got a support person that I could barely understand and she just kept reading a script to me and repeating what she had said. After some heated words from me, I answered the security questions and was sent a password reset link. When I clicked on the link it didn't work. The support person told me that the account was locked so I couldn't access it. So, I said "Unlock it." She said she did not have that authority and that I would be notified in 2 to 3 business days about resolving the problem. I said "Impossible, I need to use my new email address starting on December 1," She asked me to hold. She came back and told me that a supervisor will call me in 1 to 2 hours. She asked if she had resolved all my problems. I said "What a ridiculous question. Goodbye." It has not been over an hour and still no call.

I became a customer of Network Solutions in January 2014 with their email, marketing and web hosting services. I had problems from day one. I decided to drop them in July and got with HIBU. The wait time to speak to a customer service agent is at least 20 to 25 minutes and any give time during the day. After several weeks of trying to reach someone, I finally got a real person and he was extremely rude and asked why I was cancelling service. I said their service was horrible and I signed up with HIBU. He hung up on me and I had to start all over again. When I reached another agent they cancelled my web hosting but said I had to call and speak to someone in their marketing and email department to cancel those services. It is Nov 12th and they are still charging my credit card for services I have no access to.

I got a notification that (.attorney) and (.lawyer) extensions were going to become available. I purchased 8 domains and several days after I went back to the netsol.com website and saw the SAME domain names I purchased were still available. I called Network Solutions and they tell me that it is on a first come first serve basis and that in the event my order doesn't go through, I will be refunded the domain name fee BUT NOT the application fee of $9.99. How can a company get away with this? If one domain name can only be registered to one person, why do they keep resellling the same domain over and over again to thousands of people? This is plain and simple fraudulent, unethical and unacceptable. They need to be stopped and fined!!!

Network Solutions - a company in the communications business and can you contact them, NO. If you are not in the States, they suggest you phone them, that's not customer service. So may I suggest that they are best left alone and get your service from a company that cares. And a suggestion for Network Solutions - use what you sell EMAIL!

An accurate and fair assessment of Network Solutions is that I experienced excellent service and courteous customer support with a minimum of headaches and trouble. They were stellar and I recommended them to everyone -- including all of my clients. Then they were bought out. I got a harassing phone call from an overly aggressive marketer (when I asked the marketer to remove me from his list, he quite rudely argued with me that since NetSols was taken over, I was going to keep receiving phone calls from them). ActiveSynch charges for services that I didn't agree to and that I didn't even know I was being charged for (and that I never used) and endless daily barrage of aggressive email marketing.

I signed up for 2 domain names a few months apart. A few months later I started to notice monthly fees on my visa from Network Solutions. Then I discovered that I was being charged for 2 separate email service(s) I NEVER KNOWINGLY ordered. This is a fraudulent business practice by Network Solutions and I hope the Attorney General from one of the states starts to examine Network Solutions business practices. When you take money from someone without their permission or knowledge - it's stealing - and I thought that was against the law.

I signed up for Network Solutions domain and hosting. The price they showed was very low $2.95 a month which was a little less than what I was paying at Go Daddy. So I went for it. I looked for the fine print that said this was only an introductory rate and did not state this. I then ordered it and got a confirmation email stating that my recurring charge would be $2.95 a month. Several months later I notice my credit card is being billed for $65.00 A MONTH. WOW huge difference, not even competitive at all with other companies. When I called to complain they offered to cancel my account but refused to refund me the difference. When I said I would forward the email confirming that the "recurring monthly charge" states $2.95 the lady's response was "I don't care what the email says. I am telling you that the $2.95 is a one month introductory charge only." Unbelievable, how do these people stay in business. I canceled and went to get my files and they locked me out from actually downloading my website that was created by someone else. So now I can't even get my files.

I registered a domain with Network Solutions in June. JUST THE DOMAIN. When I noticed that some monthly chargeable service were connected, I tried to cancel those services. They charged me last month. I received my notice to myself to cancel the services this month before the charges can go through. So 8/2 I sat trying to log in. I could not log in. I kept sending notices for them to send an email with my LPG I Info. Got that. Sent for an email to change my password. It comes. I clicked the link and it says the link is already expired or has already been used. Most normal sites have several ways for you to obtain your information. Everything was a dead end with them.

A very NOT reliable hosting company. Expect your site to be down at least once a month and they ask for more money to put you on a server that doesn't crash. They do business under different names but same junk servers and same blackouts.

I wanted to transfer two domains from Network Solutions to a different registrar. The process should normally take up to five working days. With Network solutions it took 5 weeks, endless frustrating and long trans-Atlantic phone calls, each time going over the same ground, multiple attempts by the receiving registrar, and every possible obstacle created by NS - but all done with ultra-pseudo-politeness. At one point my emails failed completely because they deleted the domain on the date of expiry even though I had already begun the transfer process with plenty of time for the transfer to be completed before expiry. Their object is clearly to try and wear the customer down and make it as difficult as absolutely possible in the hope that the customer will just give up. I have since been informed from a number of quarters that they have a reputation for this. It's not an accident or isolated failure in customer service but a carefully calculated company strategy. Caveat emptor!

I tried to renew a hosting package and domain name through the online website. The total charged that showed on the transaction online were $139.50. Then I received a confirmation for a second charge, by email, showing that I had also purchased a "private registration." The private registration is automatically checked with other options shown. You have to uncheck it when placing an order. It does not show up on the renewal charges, but comes separately. This is a sleazy practice... and can easily be corrected by NOT checking a box. Also, if it were ordered, it should have shown up on the "Today's Total invoice that was part of the screen document. When I called to have the additional service stopped, I was told that my request would have to go before a review panel who would need to determine if I would get a refund.

I received an email, not a call, in early morning hours that my website was being suspended immediately and shut down due to high volume of spam. I was in disbelief since I pay them a fee to manage and host my site. I am also a "my time" member and have my AmEx on file for any repairs needed. This resulted in multiple phone calls, being placed on hold while my site is completely shut down. I was forced to buy a captcha product that they put on website for an hourly fee. It took 2 full days! I said no problem whatever it takes my business depends on my site. When it's shut down, means no business. They didn't care. This went on for 2 days, finally they sent me an email letting me know it had been fixed and that my website mail was being directed to an address that was not mine!!!!

I have a business and used Network Solutions to provide my web-hosting services and e-mail hosting service since 2005. They were a very reliable in the past until recently purchased by WEB.COM. A VC backed group of scammers. They act like marketing predators, send daily e-mail to buy their services and renew services 8 months ahead of the due date. You can very seldom get anyone that knows what they are doing - unless you buy one of their services. They sabotage websites in order to get their customers to let them redesign their websites.

Once again, Register.com, Web.com and Networksolutions.com has continued to charge my credit card with $19.95 and they all say, We have no idea why you are being charged this amount each month. It has been so far talked about with all 3 domain names that I am being charged each month since last year in November 2013, and they will not stop charging me. I see the name Networksolutions.com on my statement each month, but they say to me they have no idea why!!! Thousands across the internet has bad mouthed this Parent Company. They are not ASHAMED, as you see why my each month complaint here and other places where thousands are making complaints. Oh, once I was told I may have a domain name with them, by another name and that can be why I am being charged. Many ideas they have to tell you while they charge you, stealing your money and never stopping their crimes! Many Lawyers are working on this case of mine, which I belong to the ABA in Oregon and an Officer of the Courts. My husband had recent open heart surgery and we now pick up the pace where I left off with them. The heat is on!

Imagine, waking up going to store, I need pack gum. "Every customer" is rock star. Your name is Unique, special. Spend million of dollars make it, building, servicing it. But when you're in the store,"Network Solutions" aka "Web.com" Filled your shopping chart. Now expects you to pay for that. So you bought your gum. But every day, they email, spam you, first creating Grief. Click their links, remove from this process. But everyday, they keep adding things to the cart, demanding payment. Grief becomes Grievances. So you call 10 times. But everyday, they keep adding things to the cart, demanding payment. So Grievances becomes Harassment. So you email 10 times. John123 from customer Gold VIP says, all fixed. But everyday, demanding payment. So Harassment becomes Bullying. Further investigation, you find. Posting numbers on FAKE customer repetition, and using copy write names illegally. Bolstering their stock.

Domain Name Purchase - I was quoted a lower price, and then they charged me over 300% more, and now refuse to give me a refund.

I own the name ** and wish to transfer it from Network Solutions to another registrar. The Primary Account has a very old email address. So first I needed to change this. Network Solutions won't let me as some of the Primary Account Holder Fields have 'Not Available' in them instead of the info I put in there years ago. I have tried talking to them on the phone via email and even tried getting the old email address resurrected again which was not possible. They simply keep telling me they can't change the address. I am the only person who has ever had access to the account. I pay the bills and I want to transfer the Domain name. That's it.

To cut the story short. I encounter similar issue over my domain transfer as many folks here had. They delayed my request for transfer, and then quietly billed me for USD110.97 as renewal fee without my consent. I emailed to protest, and they said they will look into it. They never responded and never return my money. So, I took it as renewed for one year at that exorbitant USD110.97!

My client has an account with Network Solutions where one of their domains was registered. I am the web developer for the domain, and I am also (or thought I was!) the administrative contact and technical contact. The store owner (and domain owner) is also listed as a contact on the account. We had the domain set to automatically renew, using my PayPal account. Well, much to my surprise, I discovered by chance when I was going through my periodic SEO review of this site, that the domain had expired! Neither I nor the owner had received ANY notice from Network Solutions that there was a problem with the billing account. (In fact I seriously doubt there WAS a problem - my PayPal account has been around a long time, and works just fine elsewhere).

Just had a long talk with the unfair practice called Network Solutions. I have over a hundred domains, some are spontaneous purchases and I do not plan to renew, I note that during the registration process. The auto renew feature is turned back on again, not the first time this has happened. Sometimes I have gone into each account individually and turned them off and here it is, January 2014 and they are all back on again. I have called and had them turn off auto renew on all domains and remove my credit card information. By law, they have to give you notice 45 days in advance, which they do; if you notice, they will send you multiple messages to prompt you to renew the domain.

I discovered my annual billing from Network Solutions.com for Activesync. I no longer use or need Activesync. Nowhere on the Network Solutions site can you initiate a cancellation. I filed a trouble ticket to get it cancelled and received a response that I had to file an authorized trouble ticket. I followed the instruction to a letter and received a response that I had to file an authorized trouble ticket. So, after a few minutes of angry thoughts, I called Network Solutions and after being passed around a bit and being asked a lot of security questions, I was (hopefully) able to cancel. I get the distinct feeling that they are hoping that customers will get too frustrated to actually go all the way through with cancellation. Poor customer service. I won't use them again.

They took my money to register my domain, then failed to do so. I only discovered this after my web-hosting company informed me of its UN-registered status. My alleged "registered" domain was subsequently taken and registered with GoDaddy. I informed Network Solutions of their gross negligence, attached the official true registrar and domain-owner's details, and demanded that they refund the money. They refused on the grounds that it's not their policy to issue refunds, and told me to not renew the domain registration with them at the end of its one-year term. Still, they insist they are the registrants, despite the FACT that they NEVER did register it. This is now a clear case of taking money under false pretenses and fraud.

I host my website with them and it was a disaster. They charge me an extra amount per week like $24 for no reasons when I had already paid my hosting. I called them to know the reasons why they charged me a no justificable price so high and they answer me that they didn't know why and it was a mistake. To have my money back I had to fill a formulary from them and fax it to get my money back and wait 1 month after (Money doesn't get back). After all that, I decided to change from my account the authorized payments to unauthorized payments without my permission. Guess what, they had continued to charge me an amount of money so I made the decision to close up my account with them. To close up your account, you have to call them so I do that. They said that my website will close up in a few hours, perfection for me. We're already 1 week ago and my website is still available and yesterday, they charge me again $24 for no reason so I called Visa to refuse them the access of my money. Fraud, terrible service and after read the reviews the most terrible thing is I'm not the only one that they stole my money. Stay or go with GoDaddy but never use Network Solution! They don't deserve customers!

I signed up just to purchase a domain name only because my GoDaddy wasn't accepting PayPal and I needed a domain fast. Well, I chose this Network Solutions. Come to find out they have been taking $24 per month extra out of my account for other services that I did not sign up for nor did I ever use. Not to mention, my website is always down and my customers are not able to purchase from my site. I have had several complaints. Furthermore, I didn't even know it was Network Solutions taking this money out of my account because it was another name in my PayPal. I had to do research to figure out what was going on. I don't recommend this company to anyone. They prey on the ignorant. I only wanted a domain name like GoDaddy and this company is taking monthly money out of my account when It should be a one time thing. I am transferring my domain to GoDaddy asap!

I am fed up and will end the years for which I have been a customer. After purchasing a supposedly-sufficient and complete WordPress blog hosting package, the entire thing shuts down after a minimal number of posts to my blog and I got error message (below) that insufficient memory has been allocated to the package (as packaged and sold by Network Solutions).

I have about 60 domains and sometimes I forget to renew them on time. All registrars by law now give you a 45 days period before deleting the domain. If you renew your domain within this period, they charge you just the normal price of renewal. Network Solutions, apart from charging the highest price for .com domains at $37.99, is now charging a reinstatement fee of $25.99 if you are late even by one day! So if you forget even for one day to renew your domain, you are looking at the outrageous amount of $63.98. After this gun-in-the-head renewal, I am transferring all my domains to other registrars that have the normal price and no reinstatement fees.

My account is not renewable, but then you are going to expire; it started last month. Apparently, they were trying over and over to charge my debit card for my account to expire in May 2013 and it is January. Hmm and today they succeeded by overdrafting my account. Good luck! These ** are flim-flam men based out of the capital of ** schemes, Florida. I am reporting this as fraud to the bank. **.

I found that a domain had auto renewed without my opting in to this service. I called and got this cleared up (I hope). But this is an end to a long relationship with that company, around 15 years of being their customer. It looks as if auto-renew is their new normal, a great way to bill customers for domains they are no longer using and have left to die. I will be moving my domains and those of my clients to another provider. I have also raised prices and made discounts almost a thing of the past.

I received an e-mail from the company thanking me for renewing my hosting services with them (four months before they are set to expire). Problem is I did not renew my services with them. In fact, I was planning to migrate my account to another provider with better service. I challenged the charge over the phone. You can select "auto renewal services" online, but you have to call to turn it off. By the way, I never selected auto renewal! They took my card on file and just charged it.

I chose Network Solutions a couple years ago after having issues with 1 and 1. (They deleted my files when moving from one server to another.) I was on an auto renew and the only way to get off auto renew is to call them. You cannot do it online. The card I had listed on auto renew had expired (card was good, expiration date bad). After calling and getting off auto renew (and receiving an email saying they did so), they charged my card. So I called and asked for a refund. Five days later, I got the refund. Then a day later (yup!), they charge me again! So another call. Each time the call being about 20-30 minutes in length, through prompting, holds, and after putting all valid info in, voila! Wrong department! Useless. All calls go to the Philippines, which I do not remember being the case when you sign up. It's like talk to an American to get your contract, then afterwards your bottom of the barrel speaking to a far away place while getting poor service, wrong information, and just overall awful. Don't do Network Solutions. Go somewhere else!

Network Solutions' reinstatement fee - After being their customer for 15 years, today, I was surprised to understand that I have to pay $25 reinstatement fee on top of $38 renewal fee for a domain, which expired two days ago. Sorry, Network Solutions and farewell. Finally, I am moving away! There are plenty of other choices, cheaper and better! I hope anyone else who was robbed in such a way would do the same.

When Network Solutions wanted to charge me double what I had been paying for hosting, I moved my hosting to Hostgator for half of what Network Solutions wanted. I thought that I had also transferred the domain name but I was in error. The domain expired and I could only renew through Network Solutions. They charged a $25 reinstatement fee (you know it's hard for them to keep track of all the money they're collecting) and $37 for one year. That's more than triple of what I had paid. Now that I've renewed with them, I will be certain to transfer the domain name to Hostgator where, next year, they will charge only $15 for one year. Unless you want poor service and Ultra-high prices, stay away from Network Solutions.

I bought a domain name from Network Solutions and the money was taken out of my account. I asked them to transfer the name to another host. I received the instructions but I also received an e-mail from "risk management" canceling my purchase and suspending my account as well as my credit card and e-mail address.

I am trying to transfer my domains from networksolutions.com to fastvision.net. Using the Network Solutions control panel, I change the DNS point from ns.worldnic.com to ns.fastvision.net. When I log out, they change the DNS point back to ns.worldnic.com. So I change the DNS point again and they change it back again. This delays a DNS change propagation period from hours to days. Meanwhile, my website visitors see a Network Solutions paid advertising page instead of my websites. They get paid for showing their advertising to my visitors.

(1) Network Solutions refuses to provide systems generated notice for multiple service requests. (2) Network Solutions refuses to assist in placing US Copyrighted materials (owned by me) on my URL. (3) Network Solutions refuses to make my registration information public on WHOIS. I am stressed out and my company ownership and product is misrepresented in the public domain.

In May of 2009, a web hosting technician of Network Solutions www.networksolutions.co told my internet-driven tourist apartment rental company, RentalSpain S.L. that we could drop a previous hosting server in Holland because our web was running perfectly on their server. "Everything is fine here. It is okay to discontinue the other server." The next day, our web page crashed and despite all their currently running offers to the public to develop and host web pages, they were never able to recover our web page. We are out of business after 10 successful years with bookings varying from 175,000 to 275,000 dollars per annum.

Starting about 4 months prior to the renewal date of our website Network Solutions started sending renewal notices. This became much more frequent in the final month. Many stating that our account had be deactivated or other alarming subject lines to get us to renew well ahead of schedule. With four days to go they are now making it take four hours to update our site.

I purchased a hosting package from Network Solutions three days ago. I needed their Name Server information to move my domain name over, but keep it registered at my registrars. NS's website does not give you this information; they give you a lot of blather about how wonderful they are, instead, and encourage users to transfer the domain to NS. Which means more fees. I had no reason to transfer, I just wanted the information to do the move.

If you cant help could you please direct me to an agency that can. To date no one includibg ICann the so called governing watchdog have replied and have ignored me, which i find frustrating and very suspicous.

I want to discontinue all my services with Network Solutions. I contacted them via their web address/email, but they emailed me back saying I had to call them. I called them, and they said I had to fill out a form, including a copy of a photo ID, and send it via FAX. I FAXed them the form and a copy of my ID, and they did not reply. I notarized the form on 2/11/06 and FAXed them the request and photo ID again.

Like so many other complaint filers, I too, have communicated with VeriSign, Inc. aka Network Solutions, concerning updating the information in the whois database, on my website. After numerous faxes, emails, and phone calls, I have gotten NO ACTION from them. I am looking for others interested in a CLASS ACTION LAWSUIT against this company.

Several months ago, I received a "renewal" form for my domain names. It appeared to be JUST a renewal form, not a change of register agreement (which it apparently was).

In January 2002, I requested a transfer of registrar from NetWork Solutions to GoDaddy. After numerous e-mails confirming the request, my transfer went through. On April 3, I received an e-mail DEACTIVATION NOTICE from NetWork Solutions. I confirmed the same day that my domain was registered with GoDaddy as of January 24, and ignored the notice.

I registered a domain name with registrars.com in Jan. 2000. I was informed during the year they were bought up by Verisign and the name would be transferred to Verisign. In Dec. 2000 I called Verisign to see about renewal for 2001. I was told to renew with registrars.com and the name would be transferred.

I attempted to transfer my domain name from Network Solutions to a less expensive registrar. My domain name was due to expire on January 26, 2002 and I made my request to transfer through the new registrar on January 5, 2002.

Network solutions sells domain names. I bought a domain a year ago and don't plan to renew. I asked another registrar to transfer the domain name, but Network Solutions denied my request because the account wasn't paid (renewed). I called NS about releasing my domain, and was told that it will automatically be released in a short time. I've been waiting almost 3 months now.

I have been trying for 6 months to get Network Solutions to transfer or release a domain name. I have tried to cancel, quit, etc., but they will not release the name.

I purchased a web address and forwarding from Verisign and it doesn't work. I have called, emailed and tried every way I can to get this corrected. I ran some marketing with this new address based on their statements that within 48 hrs my new address would forward to my old address.

On 10/21/00, Network Solutions made an unauthorized charge in the amount of $680.00 on my Mastercard. I contacted Network solutions on 11/14 and they told me it would take up to 4 weeks to process my refund and assigned me a service request number 1-505MJ. I followed up on 12/5 and they told me that they couldn't credit my card because they didn't have my Mastercard number. I had faxed them a copy of my credit card statement, as requested on 11/14. I called again on 12/28 and was told that my refund had not been processed because I hadn't told them if I was familiar with the domain name "ratch.com." Please note that no one from Network Solutions ever tried to contact me. I told them during this conversation that I had never heard of that domain name.

On 22 Sep I was charged $680 on my Visa card for setting up a web site with this company which I never did. When I received the bill on 24 Oct I called the company and faxed the info. they requested the next day. I called again today and they are "still working on it". I obtained the name of the site which is xeon2web.com and registered to a Roger Frazier in Venice Italy. If I can find out this information in one day, I want to know why they cannot refund my money in 4 weeks. I continue to accrue 9.9% intetrest on this amouint on my credit card, and I want this removed immediately!

We have been trying to change the billing and administration contact email address that they have on file for accentsbyann, and we are very, very frustrated. We have faxed to Network Solutions Registration Services three times and received different responses each time. We have sent the material they have asked for each time, and each time they ask for something else. The client has owned this domain for over two years, and recently renewed it. We faxed that invoice to meet the bill with the address that they have on file for this account, his driver's license, signed letters generated from their "fax letter section" with my clients letterhead signed and dated.

This started as a simple mistake that continues to snowball. Here's part of my letter to NSI: "Late last year (1999) I decided to setup a business domain through Sprint's business services. Note that I already had been using them for my dial-up connection and personal web page.

I am being billed $70 by Network Solutions for a service that I never requested from them. I filled out a FREE domain registration form at easyspace because of an ad I received in an e-mail that stated they would register one domain name for free. I filled out the form and read the terms of agreement and nowhere did it state that I would have to pay any amount of money to any company or that I would have to deal with Network Solutions. I've tried several times to contact either company by e-mail only to get the same generic response over and over.

On 3/27/99 I sent NSI a check for 70.00 to register the domain name "youmeweus.com." The check was paid on 4/3/99 by my bank. Yet the domain name continues to show available for purchase. I have written numerous letters and emails to NSI and provided a photocopy of the cashed check to substantiate my ownership.