Highline Reviews

Highline expands high-speed internet services to rural and small-town communities. It delivers symmetrical fiber-optic internet speeds, meaning upload and download speeds are equally fast. This can help with video calls, remote work and gaming on multiple devices.

The company also offers landline phone service and whole-home Wi-Fi solutions, including mesh systems that help cover dead zones and outdoor extenders for backyard coverage.

Highline operates in six states with a local network of technicians providing installation and ongoing support. Customers can manage their home network through the HighlineFast app, which includes parental controls and device monitoring.

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All residential internet plans from Highline feature:

• Unlimited data
• Symmetrical upload and download speeds
• No equipment fees
• No contracts
• No credit checks

Highline lets you keep your existing phone number if you switch your landline service. You’ll need to submit a recent phone bill to complete the transfer.

Residential fiber plans from Highline

The table below outlines Highline’s available residential fiber internet plans and who might benefit the most from each plan:

Business plans from Highline

Business customers can choose from tiered SmartBiz packages, each tailored to the size and needs of the operation. Here are some brief details about those options:

• SmartBiz Bronze delivers download and upload speeds of 200 megabits per second (Mbps) and is best suited for shops with fewer than five users or one to two point-of-sale systems.
• SmartBiz Silver and SmartBiz Gold plans provide midrange options for teams with moderate bandwidth needs and multiple connected devices.
• SmartBiz Platinum offers up to two gigabits per second (Gbps) with symmetrical speeds, ideal for businesses with 20 or more users who rely on video conferencing, cloud platforms or frequent large data transfers.

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Quotes from Highline are customized by location. To view available plans and pricing, you must enter your personal information on the company website.

Highline pricing

While pricing isn’t publicly available, the following sample pricing using a home address in Silsbee, Texas, should give you a general idea of Highline’s price range at the time of publication.

The pricing above doesn’t include the $99 installation fee. It also doesn’t include optional add-on services, such as:

• Dedicated IP address: $8
• Wi-Fi 6 mesh extender: $6.95
• Outdoor Wi-Fi 6 mesh extender: $7.50

Highline locks in pricing for three years, and all plans are contract-free.

You can sign up for Highline online or by calling 888-457-2836. Here’s what to expect after entering your address and selecting a plan:

1. Choose your plan: Enter your address to see available plans in your area. Select your preferred speed and any add-on services, like a phone line.
2. Schedule installation: Pick an available appointment time. Installation usually takes one to two weeks, depending on where you live.
3. Installation day: A technician will connect your home to Highline’s fiber network, which may involve digging or using equipment depending on your property. You’ll need to be home during the appointment.
4. Set up your equipment: The technician will install the necessary hardware, including a Wi-Fi 6 router, and help you activate your service.
5. Start using your internet: Once everything is set up, you’ll be online with fast, unlimited fiber internet and no contracts. You can use the Highline Fast app to manage devices and adjust network settings.

Highline is a strong option for rural and small-town residents who need reliable fiber-optic internet with no data caps or contracts. Service is limited to six states, and installation wait times can be up to two weeks in some areas.

Plans include competitive speeds, unlimited data and transparent pricing locked for three years. Add-ons like phone service and a dedicated IP address are available, and streaming bundles can be managed through third-party partners. Before signing up, customers should confirm availability and installation timing at their address.