Breezeline Reviews

Breezeline customer service is amazing. I’m a new customer and didn’t know much about setting up my Internet. They walked me through from start to finish. A friendly tech came out to my home to set everything up.

It took days for a technician to arrive only to be told that my issue might be further down the road and that is a different repair team, the tech was the only great part of the experience as he was very helpful, professional and courteous. The tech even replaced the wire between the residence and the pole in efforts of improving signal reliability. Breezeline needs to react swifter as some customers depend on service for different reasons and some can be critical, reliability and resilience is a must.

I had a dish and it was terrible. 😞 My neighbor told me about Breezeline and I love it. Great picture and lots of channels. Tech was knowledgeable and helpful. I would recommend them to my friends and family.

I found the technical service (on the phone) capable and eager to help. The person was extremely nice and superbly trained in customized service. She stayed on the phone for over 20 minutes to make sure that the issue was resolved.

Very happy with Breezeline! The CS reps today were so friendly, very knowledgeable and so easy to understand and talk to. And the wait time for each person I spoke to, you ask? Not any any more than 2 min for both. And my questions were both answered and resolved. Also, I've been with Breezeline since even before they were Breezeline, and my Internet speed and quality and CS have never been better.

Company has really bad customer service. I had problem with my internet. Had to make several phone calls to get the problem fixed. Long extended waiting time. If you lose the connection, they will not call you back and you have to start the process all over again each time. Seems like they do not document any customer conversation. After several phones calls and long minutes in the computer they said they have to send a technician. I would not recommend this company. Switched to another company.

Awesome service. Knowledgeable technician. Patient with teaching me new system. He explained the new system thoroughly. I’m very happy with Breezeline.. Very easy to make appt. And technician was on time and thorough.

Nathaniel was nice, super professional, showed us that we were paying too much for ATT internet. ATT was raised my bill to $90 for the 1000 Mbps speed but when I ran a speed test with Nathaniel, it showed AT&T was only giving us 100 Mbps. He walked us through the process and painted the picture of how installation and switching goes. Highly recommend Breezeline and if Nathaniel knocks your door, he will be sure to help you out. He makes it super easy

The customer service guy I can't remember his name helped me a lot when I was in a jam financially. He got me hooked up with $10 a month plan because I'm disabled and have limited income. Great people to work with, very understanding 👍

Technicians Giovanni and Aiden were Great! They were both very Kind, Friendly, Knowledgeable and Professional! On a scale from 1-10 - I rate them 100! The task was completed in hardly no time. Job Well Done!!!

I just came back to Breezeline because I was convinced of great changes in their product and service. It's still very early, but I have not been disappointed. The website is better and my tech was great!

Breezeline tech that set up our home with Internet and tv was spot on. Very knowledgeable about his job. We are Senior Citizens and we would not been able to establish the hook up we needed for our home.

Customer service is the worst. I just opened an internet account and the person who set up my account input my phone number incorrectly. I am now completely paralyzed because every aspect of customer service is automated and linked to the phone number. They don't recognize my number of course. It is nearly impossible to connect with a live agent. I am beyond frustrated and angry. Oh and no customer service on weekends, so too bad if you have a problem on a Saturday. Avoid this service.

It would be a higher review if my streaming and internet wouldn't go out all the time. Also if the price was better 288.00 is way too much. They don't give discounts to loyal customers. I constantly get video not available.

Great customer service, fair pricing recommended it to everyone to deal with them. With one phone call, all my issues have been resolved. Technician came same day within an hour. The customer representatives are very knowledgeable and polite. Yes, I am recommending it to everyone.

Aimee was very helpful and courteous. I probably would not have gone with you except for her professional and well informed assistance. She was great. I was unhappy with Verizon overpriced inferior service. Thank you Aimee.

Alfred, the technician, arrived on time. He was able to give me multiple choices of fiber optics install locations, of which I have chosen one. He did his job in a very professional way and was very clean and efficient. Technicians like him make Breezeline desirable.

Once I got through the voice assistant and was able to actually talk to a person, all went well. Breezeline needs to make it easier to get to a bonafide tech support agent. Fernando was the tech support agent and provided exceptional support.

Took a while, but the agent resolved the TiVo program issues. Logging into your robot took three tries and two disconnects. Once connected, our tech agent first analyzed the problem, and then step by step resolved the programming and TiVo reinstall.

Excellent experience in getting internet set up. The young man was very knowledgeable, professional and kind. He made sure everything was working properly and answered any questions I had. He arrived within the window I was given and had everything installed and checked very timely.

The technician that came to my home performed an outstanding job. He explained things that other techs never have. He did an exceptional job. Very courteous and respectful. If you need a tech ask for Willy. He did a great job.

I don't usually write reviews. Earl our salesperson was and is, excellent and caring in advocating and supporting our change to Breezeline home and mobile. (Earl gets a 10!). We got an excellent and knowledgeable home internet installer. Customer service humans worked very hard for us as well. My 4.5 rating, not 5, is because of my experience with the customer service menu and call forwarding system that repeatedly disconnected me After receiving new SIM cards, we had no working phones, so I went to a friend's house to use a working phone. Repeatedly, after going through the menu, I was disconnected before getting a technical support person. Only my persistent calls brought success!

ADAM did an amazing job. He was informative, knowledgeable, understanding, and tried his best to assure me my problem would be solved. And solved it as well. Others should be more like him. His customer service was SUPERB!!!

Typically I do not answer my door for solicitation calls. It just so happened my front door was open so I answered to a very polite young man’s call. After speaking for a few minutes I invited him in and he went over my current internet bill and what I pay. Learned he could save us a large amount of money for better service. We now have fiber and a way faster internet connection. Nathanial was so very nice, kind and a true gentleman. He was no pressure & very sincere. Breezeline certainly hit a home run when they hired Nathanial, a nice human being, which we need more of. Thank you Nathanial. Roseann

I would like to share my appreciation for Victoria from customer service. She provided outstanding support while helping me resolve an issue with my slow internet connection. From the beginning, she was patient, professional, and very knowledgeable. She took the time to listen carefully, explained each step clearly, and made sure everything was working properly before ending the call. Thanks to her assistance, my connection is now running smoothly. It’s rare to find such dedicated and caring support, and I truly appreciate her excellent service!

I am writing to express my gratitude for the excellent service provided by Dominic during his recent visit to my home on 10/4/2025. Dominic arrived on time for the appointment and was very respectful of my home and time. Dominic completed the connections to the television accurately and efficiently. He took time to explain the new features and the channels available. I am very satisfied with the service that Dominic provided and will recommend this company and the technician for any future needs.

Great service with great technician and customer service was awesome. I’d definitely send anyone that’s looking for home internet to the company just based off of my technician's great service. Easily the fastest and great service.

Just had Breezeline installed and my farthest wireless connection point is still faster than my former cable based provider. Installation was fast and setup was simple. Easily able to reposition the boosters for best coverage. Couldn’t be happier.

Earlontae was a very nice salesman! We enjoyed talking to him and enjoyed his company and service! He came to the house and interacted with us, explained everything professionally quick! He’s welcome to our fire pit any time!

We are highly satisfied with the service. They are very helpful and always willing to help. Great job overall! We recently needed to lower our bill, and they were very helpful and friendly. If we ever have an issue, they always help.

At the time of my call, I was experiencing call dropouts, interrupting the call. The analyst did some work on the Modem in the background. I assume the issue is resolved. No real way to tell without calling all my contacts and have a lengthy conversation. Analysts with heavy accents are hard to understand.

My technician was great. Very kind and did a great job. The folks at the call center, however, need a lot more training. I had to explain myself at least 5 times. They called me 4 times to tell the technician was on the way. I left work early and he arrived almost an hour and a half later. 3 of the calls were automated and one live person and he didn't understand anything I said. I truly do not understand why they call you so many times. Once is enough. Makes no sense to me. It makes the whole experience aggravating.

Every time I call "we are experiencing high call volume"... Too few people answering phones or the service is terrible. Called to report an outage where a tree took down the line from the pole to my house. It took ~25 minutes to speak with someone. When I finally got to speak with an operator, it was an ** gentleman [super pleasant guy] who must have been living on a chicken farm. All I could hear was roosters/chickens, sometimes loud enough to drown out his voice. This was the second call to schedule an appointment, apparently the first one wasn't actually set so we were waiting for the technician that would never come. We'll see if anyone shows up this time.

Terrible Service! Constantly stops working. Moved here 5 months ago and have had a tech out 5 times! Every month it just randomly stops working! Then tech comes out and says its fixed. Rude customer service!!

All I will say is the color on my TV POPS OUT. I should have gone with this company first. What I liked was it was hooked up with cable wires and there is only 1 in box required not 2 and slot of wires.

The installer arrived as scheduled and was very helpful and friendly. The installation was quick and easy. The technician explained how to use my new equipment and answered all the questions I had. Exemplary service from my new internet provider!

I usually don't write reviews, however I was so impressed with the representative, Earlonte that I had to share my experience. He was polite, very respectful, and professional. He explained every step of the process, including an estimated time line for installation. As a frontline member of Breezeline, he's definitely a demonstration of your core values.

Once I got through automated system which I had to listen to several times which got me to the wrong representative? Who then transferred me to the right representative. He was able to cut my bill and keep me with the same service.

Incredibly long wait times to get a customer service representative on the phone, and usually find the agents range from difficult to extremely difficult to understand due to their poor command of the English language and heavy foreign accents and excessive background noise on the agent's end. I am always repeatedly put on long holds, experience dropped calls after long waits, and after dropped calls the agent does not have the courtesy to call me back, ALSO, on two occasions my Breezeline-supplied remote has completely quit functioning, so I called to request a replacements and I'm told that I must pay $15.00 to Breezeline in order to receive a replacement. Why should any customer be required to pay money for Breezeline's faulty equipment! That's unacceptable and ridiculous! You get the idea by now. Having had it with years of this type torture, I haver finally “cut the cord”. No more cable service. Just streaming now, and I will very soon find a different internet provider.

I was moving and scheduled (2 weeks prior) my service to be switched to my new location so there wouldn't be any disruption. Was told everything would be fine, it was not!!!! I recommend if you move have a scheduled appointment with a technician the day of the move (service to be rendered). I guess when you're the only provider in the area at the moment things fall through the cracks. The service is fine, but needs improvement. In my line of work being client focused and competition high they Breezeline would have lost.

I typically don’t enjoy door-to-door sales visits, but my experience with Breezeline was outstanding. The sales representative who came to my home was courteous, professional, and took the time to explain everything clearly without any pressure. He helped me secure a plan that will save me approximately $5,000 over two years—an incredible value compared to my previous provider AT&T. The installation process was just as impressive. The technician arrived on time, was both professional and personable, and made the entire setup easy and seamless. He ensured everything was working properly and patiently walked me through how to use the equipment.

Earl was informed and efficient and returned calls promptly. The TV channel access is awkward and complicated but internet is fine. The price is good compared to other providers. Top many choices when I turn in TV to find channels.

The installation was so fast and smooth. The technician was very friendly, knowledgeable, educated and professional. He left my home after he was sure that everything was working perfectly. Thank you Breezeline for that amazing service. Highly recommended. Best,

Neil, the technician, was very diligent and thorough in making sure my WIFI will not malfunction again for a long time. The man knows his job. My only regret is that I missed a good part of the Dolphin/Bills the night before. It was difficult getting anyone on the phone that may have bend able to help, but I’m happy about Neil’s successful effort today. I was not issued a receipt, since there has bend no mention of a charge to my account.

Everything was done efficiently and well. The service person who came out was on time and resolved the problem. I was impressed how fast a service visit was arranged. I have been a customer for years.

The technician was wonderful. Calling BreezeLine to get great, friendly service is nearly impossible. It’s an all day event to get anything resolved. And don’t bother if you don’t know your PIN number on your bill. They won’t tell you jack sh*t. So disgusted they’re so big and forget about us little people who pay top dollar for their service. It’s really sad. This company upgraded two of my apts (I had no choice) and one of the tenants had an issue with hers and that’s how it all started. All I wanted was a tech to come out and fix it. Didn’t have the pin #. All other info but no pin….doesn't make sense to me. Took days to get it straightened out. Should’ve been an easy fix.

Your "extremely high call volume" is a joke. It takes at least an hour to speak to someone. You can't always be experiencing extremely high call volumes. Hire some more operators. You charge enough for your service, you could at least staff your phone lines accordingly.

Someone answers the phone in a short amount of time and are very helpful and knowledgeable to get and issues or requests resolved! I’m old school and like to deal with a person on the phone instead of online chat or dealing with Apps. They are courteous knowledgeable and professional and resolve any issues quickly! Very much appreciate the quality service provided by Breezeline.

Had internet installed in house today. First off, dealing with the sales department was awesome. They guided me through everything and answered all my questions. The tech was amazing. On time, quick, friendly and get us informed of everything he was doing. He didn’t leave until he knew we could all connect and there was no issues. Highly recommend.

Called customer service asking for the upgraded service and equipment late Saturday. Got an appointment in 1 day (Monday)!. Technician arrived early and was done quickly. Speeds (download and upload) are considerably faster than before. TV channel lineup has more HD channels. Equipment seems top notch.

I was not even aware of this company as it’s not near my mom’s place in Maryland. I got it for my apartment at my school. The apartment rental guy told me about it. It’s the best price I found. The internet is super fast and the service is outstanding. I would recommend this company for internet if you can get it in your area.

Great Stuff! Great staff and great price and great service! I have never had a dropped csññ. I have have many companies before but I feel your company go up and beyond what they need to do. So far I have told all my friends about your company.

Breezeline took care of swapping out my box. My tech was on time, knowledgeable, and resolved the swap and reprogrammed all my boxes in a timely fashion. I highly recommend Breezeline and their technicians.

So far so good, technician arrived on time, it was proceeded by a phone call with the name of the technician who is going to be, technician did installation. Installation was done professionally and quickly, Internet seems to be very good quality

Breezeline continues to be the best choice! Their customer service is top-notch and they care about their customer's satisfaction. Compare to other providers, you can easily talk to their technical people, who are very knowledgeable.

I have had Breezeline myself for about 2 years now, sadly I had to switch companies, but I absolutely enjoyed Breezeline. I just signed my mother up for Breezeline services and they were installed on yesterday, and she absolutely loves it, so 10/10 I definitely recommend to others.

The technician who installed our fiber modem and router was friendly but professional, competent, and careful. Zero complaints about the installation and the service is working well. Navigating the Breezeline website was a bit more complicated. BL seems to be fixated on the mobile app, and as a professional who does NOT use his phone for any serious financial matters, but use a laptop/desktop, the website is difficult to navigate. Minor technical complaint; Breezeline's router has no setting to NOT broadcast the SSID, which I consider a potential security flaw.

I contacted the company yesterday afternoon and I’m the morning the technician was here, Professional services, easy and fast. I really recommend it to everyone who wants a new and great internet service

How is waiting on hold for 300 minutes customer friendly as well as waiting for a chatbot for 42 mins. This company either should hire more customer service reps at the rate they charge or find a better system. Their phone service is just as bad as their spotty internet and jacked up prices.

Horrible level of service and service. I moved out of state and returned their equipment and still got charged monthly for "missing equipment" they claimed they sent 6 years ago.... I paid thousands through the years but they still wanted 110$ for a 6 year old extender they claim they sent and I never received. Waited 30 min on the phone to speak with robot-like people that repeated the same line....

Superior/exceptionally outstanding technician, Jean'. He was fantastic! Jean' was kind, courteous, professional, knowledgeable, respectful, good listener, patient and he knew exactly what needed to be done. He was polite, kept me well informed and answered all my questions. I am so grateful and appreciative Breezeline sent Jean' to my home for technical support. Jean' is an asset to Breezeline.

Was satisfied with the service I received. Technician was knowledgeable and very thorough. Called for service and they were here within the time I was given. Would recommend Breezeline to others in the area.

The technician was very pleasant and did a great job on the cable install. He was very neat wearing shoe covers in the house and cleaning up afterwards. Also explained how to operate the Wifi and install the app on my phone. Highly recommend!

After many attempts to contact technical support which the prompts get you to technical support, but only gives you two options: TV and phone, not Internet. I finally went to the live chat and got to make an appointment. You need to make it easier to access all phases of your services!

I am new to Breezeline and it has been a pleasure doing business with them. Excellent service. Professional and reliable! Great customer service, quick installation, excellent and stable reception for internet and television so far.

The process was easy from initial order through Installation. The technician performed the installation professionally and in a timely manner. I have not had much time to use equipment but what I've seen so far it will be fine.

We had a storm on a Tuesday and lost our internet. They told me the soonest they can send a technician is Saturday. I stressed to them I work from home and need the internet to log on to my computer and I would not get paid for 3 days and could lose my job but they still said the soonest would be Saturday. I ask to speak to a supervisor and a manager and they all said the same thing. Very disappointed!!

Was great for the first year. Every year for the past 4 years it has gotten worse and worse. Expensive, super inconsistent service, service is in an outage at least once a week, customer support is terrible.

From the sales presentation (Rome) to the installation (Ross) and operation the entire process was seamless. On top of the quality of feed and ease of use we were able to cut our monthly bill by nearly 30%. Highly recommend Breezeline!

Absolutely horrible service! Try to update or change any of your services you need to call a special number at Breezeline. On this line the wait time is greater than 2 hours. Once you finally get a hold of somebody, which is doubtful, they will do everything in their power to try to stop you from changing your services. Their website is absolute garbage. Their services are high-priced and mediocre at best. I would avoid doing any business with this crew. They will do whatever they can to screw you out of a dollar.

This is a company that only cares about the people signing up for service. Once you are signed up and using it you are forgotten. Except for every month when they want your money. Prices they post are not accurate AT ALL. And cancellation? I hope you have a week's worth of time. If you do not return the equipment in 24 hours they will double bill you for the cost of the equipment regardless of your lease fees (that literally pay for it 3 times over).

From start to finish the Breezeline people were capable, polite, responsive, and professional, especially compared to ThinkBig, which I had initially contacted, who completely dropped the ball by not returning my calls and lost my interest in dealing with them. Breezeline hustled for my business and delivered.

I just moved to an area with Breezeline coverage a few months ago, and it has quickly become the best internet provider experience I have had in all my years with internet services. I have not needed their TV or cell phone services as of yet, but when I do switch services, Breezeline will be my choice in provider, as their cell phone deals are stellar!

Awesome communications, support, service and speed. We use internet throughout our house and have no connection issues and no “no or limited service areas" in our house! Awesome service, speed and just awesome overall!

I was offered a promotional 2 year subscription of $38 per month for 1GB down. I agreed and cancelled my other service, returning all equipment. Got my billing statement and they almost doubled it. They're refusing to do anything to come even close to honoring the original price we agreed to. If they offer you something over the phone, get it in writing because they'll change it to whatever they want.

Breezeline is by far the worst internet service I have ever had. My service is interrupted at least 7 time a day. The internet goes out which then interferes with cable TV. I have also been charged double for one month several times, and they expect for you to still pay. Just paid my bill and woke up to my service off. Like they take my money then cut off my service. When you call in to speak to customer service to have them explain the extra charges they try to make me feel like I'm crazy and your account online never matches their system. The service was better when they WOW.

Ariel: Name of the technician, professional and capacity resolve my issue in just a few hours. So appreciate the cain of peoples you hire 🙌 many, thanks for the effort he did to connect my internet and start working on it.

The technician arrived before the scheduled timeframe I was given. He worked quickly and was very knowledgeable. He removed the old equipment and then installed the new equipment. He also went over the new remote functions before he left. He took the old equipment packaging with him. I would highly recommend him.

Really great and easy setup experience! Service works great so far. Technician was knowledgeable, helpful, kind, and fast. It’s an older house way out in the sticks so I expected problems, but he sorted them out with no issues for me. Internet itself is super fast so far.

Worst internet/tv service I have EVER had in my entire life! I signed a contract for a specific package at a specific price with a specific promotion and Breezeline is not honoring that contract. Several calls and always transferred to different departments to be told multiple times someone would call me back within 24 to 48 hours and here we are, not even a month later and still no call back. Time to contact the Better Business Bureau and Consumer Protection.

The techs showed up quickly. They probably took 20 mins (if even that long) to get the cable installed into the home & set up my box easy breezy. They were friendly & professional & made sure to wait around for the internet to start working. They also explained everything they were doing, which was nice.

I am very satisfied with the service and attention from the technician who came to My home. He was courteous and knowledgeable and checked all devices and outside equipment to make sure everything was working properly.

Breezeline’s serviceman, Eric did an outstanding job recently in getting our TiVo box to communicate with one of our TVs to get us connected again. It was very complicated and he did a lot of work to find the problems and to run a new wire outside to our equipment as well as replacing our old TiVo mini box as well as connectors. He was extremely knowledgeable, professional, friendly and polite! Thanks Breezeline for scheduling us quickly for an appointment and Eric resolving our problem!!!

I've been a Breezeline customer for just over two years. Overall, I've found them to have reliable service and to consistently provide good speed. For a company that claims to be straight forward on pricing, they absolutely would not offer me a plan at a lower speed for an affordable cost. My initial service was 500 Mbps download/50 Mbps upload at a promotional rate of $69.12/month which included a $17.99 equipment fee. The promotional rate ended and without notice or discussion the price increased to $131.98. There are no prices posted on their website; however, ** claims their prices are significantly cheaper.

I love Breezeline, service is great as well as the options and quality of the service. Living in a condominium now with the upgrade to optical fiber the signal is great and I have up to three TV’s with three different signals (boxes).

I've been plagued by regular internet disruptions for over 7 years. And when I was connected, I never came close to receiving the internet speeds that I paid for. The chat and help desk service is subpar. Most times it is an argument not a discussion on resolving the root cause of chronic "modem flaps." I am quite certain I have never spoken to or chatted with a person who lives inside the United States. The chat lag times are unacceptable. Many times I can't tell if a connectivity drop on their end is causing the lag or if the pause is caused by them looking up the meaning of what I am saying. Breezeline needs to do better for their rural Virginia customers. 7 days and counting without internet in the Northern Neck.

Breezeline has been great during hard times. Always willing to listen and try to help.They truly do want you to have a great experience with their service. Always looking for discounts also. Thank you so much

The technician was on time with good communications related to arrival. He was efficient and thorough, answered all my questions, helped with giving me directions on how to cancel my previous provider. The install took less than 20 minutes. I appreciated how easy this was.

Couldn't be happier. They came on time, not like the cable guys. Lol. Were nice and fast install. No issues. I would recommend them if you are looking for service. Oh and the prices are great also... Enjoy. I am.

Technician was wonderful. Fast and efficient. He made sure I knew everything about the remotes and channels. Provided excellent service with a friendly personality. Overall, it was a great experience.

Very good. Came on time, completed the task, was very easy going. Made the process easy. Excellent service for a weekend. Made it fast, changed out the modem, easy, quick and very nice. Glad I was able to get service on the weekend.

I am so impressed with the friendliness, professionalism and service I have received through Breezeline installation. The sales representative, the technician and installation was flawless, quick and easy. I tried two other companies to get internet service here and Breezeline certainly lived up to its name! Bravo!

Spoke to Wendy on the phone, I had a bunch of questions before starting with Breezeline. She was tremendously helpful and efficient. We got everything set up and ready to go in no time. Thank you Wendy!

The Fiber-Optic upgrade was okay. Feels more like a step backwards or no step at all. The upload speed is improved. The modem router location is not where it was and its new location makes it difficult to hardwire my computer. So I am not exactly getting what I thought I was. Connection is strong and smooth however I was looking for more power on a speed test. The results were a step back besides upload speeds. I just wish my other devices could run off the new router but everything for whatever reason is proving difficult with the new setup. I may have to purchase new equipment to make things work the way they did. The installer was friendly, professional and worked diligently ensuring the new setup was providing signal. He did a fantastic job. I just don't feel like this was much of an upgrade.

Trenton was professional, knowledgeable, informative, and polite. I appreciated his expertise and guidance. Thank you for sending him to my home. He is what excellent customer service should look like.

It was good. I ordered Breezeline 500 Mbps package online. The technician came a few days later and everything was installed in about 1 and 1/2 hours. Very satisfied with the whole experience. I highly recommend Breezeline.

There was a power outage in the area that resulted in the Loss of my service so I had to contact Breezeline to help resolve the issue. The tech support was friendly and helpful, very professional and respectful, walked me through the entire process and helped me with restoring my service. I would definitely recommend breezeline to anyone needing reliable service and dependable staff that's willing to assist you with any issues you're having with your service.

Breezeline just updated the hardware for their system. The tech Kirk did a fantastic job installing the new equipment and answering all my questions. My suggestion is that Breezeline should have provided a hardcopy sheet detailing how to navigate between apps in the new system.

There was a thunderstorm last week and the lights flickered for just a sec- never lost power. Yet for a week straight now the internet has crashed more times than I can count. We all depend on internet for work, socializing and entertainment so to lose something that has become an essential part of our daily lives (not to mention the astronomical fees we pay for it!) is beyond aggravating! HOW has it taken over 7 days for these people to find the problem and FIX IT?! It's not just my service....It's an entire town! Everyone I work with has been going through the same thing. Breezeline is awful and if I had any other choice I would choose someone else.

Technician was polite and professional. He explained what he was doing, as well as why.it was being done. He was quick to arrive and worked very efficiently. He readily answered any questions that we had about the service.

Great call. Help was quick and concise. The was help and courteous. He walked me through the set up process. Then he waited while I tested the new device. This phone is replacing my land line. It works perfectly. Thanks for the help!

Was very happy when Breezeline reached our neighborhood. Pricing is so much better for the total package than any competitors. Technicians that were on site were very knowledgeable and helpful when installing equipment and they were there as scheduled. Internet speed and reliability were very important and has been as advertised. Picture quality and ease of browsing through channels are user friendly. You can't go wrong, plus you save money.

Our technician Jon, was very courteous and professional and communicated well with us about what he would be doing. He worked diligently to complete his tasks. We were very satisfied with his efforts!

Reaching a customer service agent is nearly impossible. You’re told to call one number, then redirected to another, asked to press a certain key—only to be disconnected. It’s a frustrating maze. After jumping through all the hoops just to speak with someone, you’re met with an extremely long wait time. Unless you're signing up for a new service, everything else feels unnecessarily difficult. That said, once you finally get through, the agents are friendly and helpful.

A power surge Friday evening killed my modem. I had a friend flying in and I had no internet. That meant no music or tv. I was originally told they couldn’t be here until Wednesday. After I explained my situation they expedited the order. 9 am Saturday morning they were here and everything was fixed. I have never had an internet or cable company go out of their way to help me like this!

Breezeline phone service was very helpful and identified our problem (no 2.4 ghz WiFi). She arranged for a tech to come out THE NEXT DAY. The tech arrived EARLY, analyzed our system, replaced the modem, split the service, and got us both 2.4G and 5G, so our smart thermostat could be installed and connected. A wonderful thing!

Week equipment only causes problems, if the Wi-Fi signal is strong, you get full speed every foot after approximately 10 feet you lose speed on your phone or TIVO. BREEZE LINE MADE ME BUY EXTRA RENTALS CALLED PODS TO EXTEND MY WI-FI TO MY DETACHED GARAGE WHICH WAS 7 FEET AWAY. And it still doesn’t work sure I got a good Wi-Fi signal but now that pod which is 30 feet away is too far from the main router and I get 15 Mb per second.

Customer service representative was very kind. Caring and helpful. Called into cancel mobile phone line after having troubles with activation but the representative was able to fix my issue after kindly asking if she would be able to try and help me one last time. Positive outcome and great mobile service! Glad she took the time to research my issue and then to take the extra time to walk me through all the necessary steps to fix the issue! Glad I changed my mind!

The technician that visited with us to install our WIFI was very professional and pleasant. Was very helpful with installing the equipment in the proper spot. We were very grateful to to have him as our technician.

Twiston ** is an experienced technician who obviously takes pride in his work. The work was done perfectly and thoroughly as well as performed by a gentleman with confidence as well as personable manners.

Initially spike with CJ who is offshore, was absolutely no help and cared less if I lost my WFH job due to a bad Modem, was transferred to Brenda who is stateside and she went above and beyond by scheduling a tech to come out with a modem vs waiting 7 to 10 days as I work from home and cannot be without internet for that amount of time. CJ said I had no choice but to wait. Brenda was kind and compassionate and understood the urgency of the matter! She was wonderful! If it wasn't for Brenda, I would have canceled my service, she did a great job keeping a 15 year customer.

Prompt and professional. Technician was friendly and helpful, he answered any questions and made this experience easy. Brandon arrived on time, actually a little early and quickly got me set up. I’m very satisfied.

Had 2 problems related to the change/upgrade to streaming TV. 1st was error in channel programming I received after the conversion - supervisor was able to fix the issue remotely & also reviewed my plan & found me monthly savings. 2nd issue was connectivity. The service tech spent a great deal of time and actually found several different problems. Each was corrected. He even came back to make some additional adjustments. My TV is now functioning great!

Breezeline is always professional and patient while describing anything. I was thoroughly impressed by the technician and he installed everything quickly and only left after we were totally set up. 10 stars.

Breezeline completed my router and streaming service upgrade process in a timely manner. I recommend upgrading all customers to this new technology. I am enjoying the upgrade and faster speed of the internet.

Breezeline removed 5 channels (59, 96, 97, 122, 136) from my package and did not replaced them with something equal. Agent advised me to download App and subscribe to those channels separately. I don't think it is good replacement. I can do it without agent advice. She transferred me to the Customer Service. I was waiting on a line for about 25min but nobody pick up the phone.

The only problem was waiting to get to a person to talk to. I waited on hold for 3-HOURS to talk to a tech support person. I waited 1-1/2 HOUR to get to a person who then sent me to tech support and was on hold for another 1-1/2 HOUR. That was crazy.

I don't want to create an account with: another email and password. I don't want to provide Breezeline access to my banking. I don't want to download an app to see what my account says. I don't want to be penalized $3 "one time charge" due monthly, for snail mail with the aforementioned conditions. Phone pay is down until October. I spent nearly an hour holding on the phone. The chat feature ended when the couldn't answer the question. Service is working. CUSTOMER SERVICE IS SEVERELY LACKING.

Breezeline makes getting internet service a breeze! No pun intended. Creating an appt time was fast and the technician was very professional and efficient installing our Internet! Highly recommend them!!

Wonderful experience from Customer support, sales, techs to service!! ⭐️⭐️⭐️⭐️⭐️ Highly recommend!!! Best company overall/ It’s refreshing to have knowledge, experienced people willing to go beyond to provide the best service possible!

Excellent technician for initial install. Smooth and easy. Friendly, helpful, knowledgeable and he was totally prepared with all the needed hardware.... On time, efficient and was very neat and clean.

When I called them they sent the technician the same day and he solved the problem. Thank you so much for helping your customers out and for your service I'm very satisfied and grateful and highly recommended.

Breezeline is the worst cable company in the United States own by Canada. If you don't want your business to fail don't use breezeline. They hire illegals, they hire dei, the customer service from India is simply stupid, not ignorant, stupid. Better to use a satellite service instead of wasting hard earn money in a company that doesn't give a shit about it's online society. The company is garbage. Even the top players have left due to dei restructuring. Save your money on better options, breezeline has zero value and is extremely unreliable.

The tech Mr. ** was very nice, very knowledgeable and professional! He fixed the connection of my mother’s TV in her bedroom making her very happy about it! We are very pleased with his professional help!

Horrible customer service as you wait upwards to an hour to speak with a rep. You’ll be lucky to speak with someone who doesn’t speak broken English at best. Just a very poorly run company. If there were a competitive company locally, we’d be gone.

Installer was great. Arrived on time and finished the job in a timely manner. I would recommend Breezeline to family and friends. Everything looks great and working perfectly. I am satisfied with the work.

The gentleman was very friendly and courteous. All around great technician and it didn't take long for me to get connected. I really don’t have much else to say. I hope he gets a raise and he was fond of my pet scorpion.

Everything was okay but I'm now dealing with my TV freezes up every 5mins. which is EXTREMELY ANNOYING to say the least. l have tried calling support but I still haven't been able to reach anyone. Which is also EXTREMELY FRUSTRATING.

I recently had an outage caused by lightning strike. My beef is with the automated phone assistant - it is the most infuriating thing that was ever created. There is no option to speak directly to a representative nor directly report an outage that requires a technician. The assistant "guides" you through a self-troubleshooting routine that take an eternity and return calls until you finally get to a human. It is excruciatingly frustrating and unnecessary, especially when you already know what the problem is. Once scheduled (the next day) the technicians arrived on time, were professional and completed the extensive repair quickly. Breezeline please give us the option to speak directly with a human in your assistant's menu!

My billing problem was handled swiftly and corrected without delay. Great customer service agents who listened to my problem and acted promptly to resolve the issue. I love the service I receive from Breezeline.

Not bad. Great techs. Really good service. Wish their call center was better and the show up times. Other than that I really can't complain about the service. It's been pretty good for all our TVs. Phones. And games.

This is the 11th time in a month I’ve lost internet for over 4hrs hours. Not counting the four outages in the last week. I work from home and have lost significant hours over the last 4-6wks due to the internet connection issue and outages. On my street and only two other adjacent streets have been in outages three times in less than a week. I expect a credit as compensation for my lost work hours at the very least. Otherwise I have no other options to change my internet service. My neighbors are also considering changing their internet service provider as well.

The service technician resolved our continuous interruption. This was the first time a technician discovered the cause of the problem interrupting service. Shortly after his arrival, another service technician arrived working on numerous infrastructure systems in the neighborhood. Our problem was caused by one of several boosters not working properly which caused the ‘network of boosters and modem’ not to communicate with each other.

I was very happy with the job that my technician did. He also was nice enough to take the time and show me how to get to the apps on my tv and told me which ones were free. I am a new customer and would highly recommend using Breezeline to friends and family!

A great tech ** came out and fixed my problem and unlike other techs who just told me to upgrade my stuff he spent 2 hours finding, fixing the problem and running test to make sure the problem was really fixed

Every time Breezeline raises my monthly bill $20 or more, I lose all cable channels and left with only the local free channels the very next day for up to about 14 hours. I call Breezeline tech support, but on hold for multiple hours, & sometimes get disconnected after about 2 or 3 minutes. I call repeatedly, and also a neighbor has Breezeline too, but his never goes out. This scenario happens to me about 2 or 3 times per every couple of months.

I would never suggest you get Breezeline. Their prices continue to rise and service continues to go down. Many of the customer service people barely speak English. I am currently looking for other options!

Helpful, flexible and professional service in home for installation. They were easy to communicate with. Had to reschedule a few times and was easy to do. The technician that came was friendly and helpful and courteous.

We just switched from Xfinity to Breezeline. OMG they provide excellent customer service, my bill is half the price with same coverage for internet. In fact the internet coverage reaches above the garage where Xfinity did not even with the pod extender. They were able to come to the home the next day to install. Installation was fast, the technician was thorough, informative, kind, respectful.

My service was disconnected even though I made two recent payments. I called the situation was looked at, and the issue resolved. The customer rep took the time to listen to my case, and then he did some research on his own. He could see the payments I made and proceeded to reconnect us, taking the time to assure us that it was resolved.

We have lost cable/internet 3 times in the past month. Called Breezeline & waited & waited for over a 1/2 hr to finally have the option for a callback. Waited 2 hrs & got a callback from a tech in the PHILIPPINES. After 45 mins of trouble-shooting, he decided to send us a new remote. A week later, the remote arrived with no instructions. Called Breezeline & waited & waited for a tech who merely sent us a YouTube link with instructions on how to program the remote, only to find out that they sent us the wrong remote!

Constantly goes out. Breezeline should find people that can work on the internet. Every other day have problems. Can't watch a movie without it going out. They really need to do something about this or maybe consider selling the company that knows what's going on.

My granddaughter called our technician who came to our house, Mr. Breezeline. We couldn’t have been happier! He assessed the problem and had it repaired in under 15 minutes. And then he went above and beyond the call of duty and found a way to help us get our TV back up and running in wireless mode. I couldn’t be happier. Mr. Breezeline deserves a raise.

Constant outages, many of which go unreported by the provider. Expect your internet to go down multiple times a week at random regardless of the weather or other circumstances. Provided service is slow as well.

Do NOT go with this company at ALL cost. I live in small county where Breezeline is my only option, until recently. As a twenty-eight year customer, who has never been late on a payment (on auto pay), it took over 2hrs of being on hold and transferred and still couldn't talk to an individual. They offer promo prices and then regularly raise it, while still offering promo prices to new customers. Example. They had a $49.99 one gig promo that they were charging me $147 for. I paid for Gig speed but only got about 700 mbps - despite using their required router (at a monthly fee of course) and multiple visits. Not one speed test in 28yrs has matched what I paid.

Ease of use, ability to DVR programs and streaming wireless inside a big house is great feature. For the ~ 300 per month I pay the packages are slanted toward revenue rather than customer preference. I mostly FOX and ESPN and ACC Network during football season. I am retired and have medical issues and I may have to cut back or change to a streaming option.

1 word. Outstanding. The associate resolved my issue by listening, then understanding and resolved my situation in less than 10 minutes to my satisfaction. Thank you. The associate empathized and addressed my needs and concerns and I could not have been more pleased. Wow... Awesome job! Well done. 👍

My elderly family member was having trouble using his new tv remote. The tech was able to remotely get the tv back online but also made sure my brother learned how to use his new remote. He was extremely patient and kind. He not only thoroughly explained the remote but had him practice using the buttons to be sure he understood how to navigate with it before we ended the call. He also helped me by showing me how to use 3-way calling on my iPhone so that we could all work through the issue together from my brother’s landline.

I have been a Breezeline customer for almost a year. Yesterday, we lost power and internet. When service was restored, my modem and router would not come back online. I called support and was on hold for 45 minutes. The tech was very polite, but couldn’t solve my problem. They have to send someone to swap out my equipment. The soonest they can do that is 6 days from now. So I go without internet for 6 days. There is literally someone from Breezeline in my building at least once a month trying to sign up new customers. Very disappointing.

I think once you can get a technician on the phone their assistance is fantastic! I find it difficult to get ahold of an individual to help me! Once I got ahold of the tech he was great. Each time I have had to call due to an outage (which seems to happen frequently) I get help and the person that helps me is always patient and knowledgeable!

Very reliable and dependable. Service technicians are also very knowledgeable and make it easy to do troubleshooting yourself. Have been using Breezeline for several years now and have no problems with them.

This experience I had was great! Alfred was nice and professional. Nathan ** helped me out with all of the issues I was having and we were able to get it all done. I would definitely let everyone know that Breezeline did a great job on this one!

If you get Katie as an agent, she is knowledgeable and very good at her job. The first person I got when I called didn’t seem to know much and didn’t do anything on his end to help. Katie get all A’s from me.

We experienced difficulty, went to Breezeline's site to see what it would take to switch. We found it affordable and the online registration super easy. We had the technician scheduled to come just four days later.

The woman I lived with passed away and I wanted to move her account to my name. Simple? Not so fast. I called customer service and after a while the automated service provided an option 2 for a callback. So I did. Three hours later, no call so I called again this time staying on the phone and waited - 45 minutes later someone finally picked up my call only to be told I'd have to wait to speak to someone in their retention team. After 25 more minutes of being on hold I hung up. It's your decision but would recommend avoiding Breezeline like the plague.

We tried calling. Chatting and calling again for 3 days. We wanted to give up and cancel service. Then...Finally got help from your wonderful agent. Please give phone number to contact a person. Not everything needs to be automated.

Oustanding job by the technician with a very difficult and complicated installation process in an older condo. We can't say enough good about what an excellent job he did! He was on time, knowledgeable, and went the extra mile until he solved the problems and we had working TVs and internet. Two other companies had failed and left without success.

Had issue with rate hike. Customer service loyalty was able to resolve and lock in cost. Very satisfied with resolution and I've always been happy with service. One drawback time to reach customer service.

I am preparing to start using Breezeline for my home. I also have a business in my house. The representative was so helpful and professional and didn't make me feel like the decision was about how much money I did or did not want to spend. His advice was based solely on my needs. I feel confident I am making the best choice.

Breezeline's customer service people are always helpful, courteous, and knowledgeable. Their Internet and Cable Service have always been very good. Their telephone automated service is their only weakness. It is frustrating until you can finally reach a person.

Breezeline does suck after all. The Breezeline headquarters is in Quincy, Mass. That's adjacent to Boston. Breezeline doesn't carry the Boston FOX affiliate; Boston25. I'm in the Boston metro area. That means I don't get to watch NASCAR Daytona, Talladega or The World 600 to only name a few. Yes, Virginia, Breezeline does suck.

I am currently on hold. I have been on hold for 1hr 15 minutes this time, 20 minutes the first time. We have terrible internet service, not reliable at all. There is no competition in my area. Shocker. If there were competition, the service might be better. Been here 20 years, no options available.

My experience was horrible. I bought a house, ordered Breezeline service and have been paying for it. I just moved in after 3 months and requested a technician to come to the house and hook the tvs up. I was told no! That since this was my equipment and they would not send a technician. This is not my equipment. It is Breezelines. When I bought the house they sent a technician to cancel service for the previous owner and unhooked their boxes. The technician then told me when we moved in to call Breezeline and they would send a technician out to hook up our tvs and internet. I'm very confused and upset over this whole mess. I guess this is poor treatment of the

Our serviceman was very friendly and knowledgeable. He was professional and efficient. He took the time to explain things and the new equipment to both my husband and myself. I was very satisfied with the service call.

Opted out of Xfinity's 2 year discount promotion (with a hefty price increase to renew) for Breezeline. Purchase was very smooth and the install was great! Tech showed up on time as promised, got to work and quickly had me up and running. Now it's time to see how Breezeline works in our household. Streaming and internet are the top priorities and time will tell the story.

It’s frustrating when a favorite channel like TVE International (RTVE) is listed in your new Breezeline channel guide but isn’t actually available. Attached is the new channel list offering by Breezeline.

Let me start off by saying that where I live Breezeline is the ONLY internet provider we can buy from. This has been my experience thus far. When it was Atlantic Broadband there was nothing but issues. Outages all the time and throttled internet. Once Breezeline bought it I was hopeful. It took awhile but they are now at a point where things are stable. They made updates. They put in new wires. After about a year I have internet that has done well and serves its purpose. Being that ALL cable companies raised their rates we dropped our cable and kept internet for streaming. The prices are too much. But again, that’s everyone. The only thing keeping me happy is that I got my price locked in and you’re able to call Every few months to get whatever promotion is running. So it’s important that you keep up on those and check their website and social media accounts weekly.

From start to finish the experience I as seamless. The technician showed up with a professional attention. The upgrade was very quick and without after problems. The equipment works well and I am satisfied with the overall performance.

Customer service agent that understood the problem immediately and quickly resolved the issue, got me back up and running! They were knowledgeable about the situation and resolution. Our call dropped they even called me back so I didn't have to go through the automated timely prompts a few times to get a human body on the phone!

I don't like the service packages offered. Everything is so over priced. And the service goes out with a wind blow. There need to be more services for a lesser price. I have no problem with the techs.

This is the worst internet service in the world. Customer service is the worst always losing internet access and paying way too much. Had Comcast and my old place and it was the best service there was for 10 times cheaper. My internet is always going out and trying to get a hold of somebody is almost impossible. Also my bill date keeps changing from month to month. I am on a budget and this is the worst thing ever, first is due on the second and it's due on the 1st and it's due on the 15th, nothing is consistent with this company. They are the worst. Unfortunately, in the area I just moved to buying a new home, this is the only internet provider available so if you have other options, do not choose this one.

Technician Called 1st and showed up promptly as scheduled. Great Service was provided all around!! Internet service is flawless. Cable and Internet services were provided for free with HOA package, although I just use the internet.

I’m impressed with the reliability of my cable and intranet service. The cost is very reasonable and speed is outstanding. Channel variety is very good as well. The Breezeline service team is wonderful. I’ve had Breezeline now for over three years and continue to be impressed with the company. I would highly recommend this service provider.

My neighbor had Breezeline installed. When installing our neighbors' line they cut ours. This has happened multiple times now. After contacting Breezeline, they told us it would be 3 days before they could send someone out to fix. I could understand if this was the first time or that we had accidentally cut the line, but this was their crew who cut it. Now that we have internet we will start shopping around for a new provider.

It was very easy to set the account up, mediocre service. Charges were included in our monthly lease. To cancel the account takes an act of God, I needed to wait over 2 hours on hold, entered a call back number but never received a call back, resorted to asking for sales which were available right away however they just placed me back on hold. Sales was great, support customer service horrible. Avoid at all costs.

Adam and Glenn were the technicians answering my call. They arrived on the day scheduled, introduced themselves and listened patiently as I explained the issue. My cable line had been cut. Sad but true. Their visit involves going under the house. They installed a box at the back of the house so no one will have to do that again!! Knowledgeable and respectful, they installed a new cable line. I am very satisfied with their work.

Setting up online was a little hassle, they gave me an appt day/time. But then called me 3 days later to say that was a "fake" appt. So I had to make another one which took longer. But the tech was very knowledgeable & friendly. Prices could be better.

Very fair price and very friendly customer services professionals that I have encountered for both Internet and mobile services. No gimmicks and tricks to sell more than you need. I hope their internet service can cover more regions.

I was calling Breezeline to obtain pricing on retention of service. I spent 1 hour pressing option 2 6 different times to remain on hold finally opting for call back which was never received. Called again same with same outcome. Today I again called repeating the above. I finally was able to Chat online to receive resolution. This ended up requiring 4 hours of my time. This company doesn’t deserve anyone’s business when they have such disregard for the public’s needs. Working consumers do not have this amount of time for something so simple. SHOP ELSEWHERE!

Friendly service and they try to answer all questions and let you know what they can do for you now and in the future. I really appreciate that they help you understand and are so helpful. I am making this statement on my own account.

Breezeline is mostly ahead of the curve in its service offerings both in cable television and as a WiFi provider. My home today is entirely running on fiber optics and all connected devices are wireless including cable tv. They offer fast service calls and their technicians are knowledgeable. (Kinda strange they have separate WiFi technicians and Cable Technicians that sometimes you require multiple visits but perhaps that’s a factor of today’s technology.) Call centers offer call back and their phone techs could do with a little better understanding of all the different systems that are still out there as well as a little more courtesy towards customers!

Thank you,

Tech that did my install was very professional and knowledgeable and overall did an AMAZING job. He was only hindered by account issue that was totally out of his control that prevented me from getting online. Breezeline tech support was terrible. Took over 20 mins to finally talk to someone then an hour on phone with NO resolution until next day when they finally found issue on their side.

Quick easy set up and fast internet.... Coaxial and fiber internet are the way to go if you have access... I was able to schedule a setup and they called in advance and texted to confirm my availability.

I was surprised when the Technician came and he explained the new technology and hooked everything up. The password never changed and he was there a thorough and I was very grateful. He was very kind and very polite. I'm very professional.

I could go into extravagant detail on how amazing our experience was. Technician Srour made this our best experience with an internet provider. He made connecting a new cable to our home look easy. His professionalism and experience should not go unnoticed.

I just moved and called Breezeline to hook up my TV, phone and equipment. Breezeline set up an appointment promptly and sent a service man to my new residence. He installed all my equipment, TV and phone and was very knowledgeable and even took the time to answer my questions. I highly recommend Breezeline, never had any problems with this company.

I am satisfied and will definitely recommend this service to friends! I made the appointment online and the tech came in time, let me know he was in the way and I set up auto pay for the service. It was very easy and this is the best rate I found!

Your truck decides to block sidewalk that wheel chairs and elderly use. When asked to move the truck driver says can't. It's the only spot it fits. This is far from the truth. Address ** has a huge parking lot where there are plenty of large vehicles. 4.21.2005 10.45 am.

Technician came on time, actually a few minutes early. He was very professional and detailed with my new service. Very patient as well as I was dealing with FPL to restore my power at my new place. Great job!!

After I hung up my call with Breezeline, I said to myself that this is one of the best organized companies I have ever dealt with. My questions were answered immediately without being on hold for a long time, and the problem solved in a short time.

I had been having periodic outages during the day. I assumed this was due to the power company burying power lines and breaking the cable connection - work they were doing in my area - since the outages only occurred during the day. Finally, after two weeks, I called Breezeline to ask what is going on. They told me that there was no problem with the main lines, and sent a technician out to my house THAT DAY, within hours of the phone call. The technician traced the problem down the line from my house to the pole where the cable was connected - which was quite a ways away, the line to my house being underground, found a faulty connection, and fixed it. He also improved the connection in the box at my house where the cable exited the ground, and improved the ground connection. Everything works now - literally within hours of contacting Breezeline about the problem. I am quite impressed with the instant service.

Excellent customer service!! The technicians are very knowledgeable and courteous. My internet signal works great and with all the laptops and TVs at home, this is a must have!! I highly recommend this company and if it's already include it in your HOA, be pleased it's them

The Technician was very nice and very knowledgeable. Got us up and running in no time. I was very pleased with the kindness and overall experience we had with this technician. Thank you again for your help.

I would recommend me anybody to breeze line that’s in their area for service. The very efficient very quick and very helpful and explanatory if I could give them a higher than a 10 I would. They are the best Internet and TV service I’ve ever had there were affordable and very helpful. I appreciate all the help that I got when I called and the efficiency when I called about the pricing and the packages that you had to offer.

The technician was top notch! Explained the issue well. Let me know how he would resolve it. Worked out in the cold and rain, right through the miserable weather. He resolved the issue and did a great job! 5 Stars for him and his skills!! Great job!!!

Ross was great in trying to solve our cable, internet and phone issues. Hopefully, we will be all set. He was here until he was satisfied. He told me to reach out again if there are any further issues. Thank you very much!

I called at 8:00 and they were here 1 hour after I called. Very efficient very helpful and quick on what they did for the service. The technician that was here that installed it he was very helpful and had it done in a timely matter. His name is Roso. I would recommend this company to get TV and Internet service. Everything was done very professional. Highly recommend them. The technician I couldn’t ask for better help from him. He explained everything excellent. If I could give them 10 stars, I’d give them 10 stars.

The internet does not consistently work and the price they charge people for the same service is also inconsistent. What I am charged for my service, neighbors using the same exact service are charged half the price. When I called to complain about this, they offered me a $4 discount!

Our internet was very slow. We called them up and worked with a technician in a chat. The problem couldn’t be solved online so they sent a tech out that day and fixed the speed. We were very pleased. Thank you, Breezeline!