MetLife Life Reviews

I am in contact with the BBB and an attorney for double charges that should not have occurred. I had to change my billing address four separate times and even then, their autopay option, which was forced upon me because apparently there is no choice in the matter, did not go through and I was charged a late fee every other week. Now that I cancelled my insurance, I am being charged another exorbitant late fee, supposedly for previous "late" fee occurrences. I made manual payments for every single one of these charges. Every time I attempted to contact their call center, I was hung up on, excused away, and then ultimately told that they had no supervisors to assist them and that they would attempt to contact me in a few days. I would only recommend this company to people I don't like.

By far the worst company ever to have disability with. My case worker was giving inaccurate information. They took forever to pay me. I will be checking to see if I could change to Aflac beginning of next year. Being on maternity leave and dealing with this ** company was not fun at all. Thank goodness I have a wonderful support system.

The international savings plan from MetLife is one of the worst plans on earth with Highest fund management charges and ridiculous conditions. You will have to pay a minimum of 4-6% annually on all the charges to MetLife and your chances of earning starts only if you gain more than 7% every year. Now on top of this please note that if you plan to exit before the full term they will take away a minimum of 50% of your hard earned investment and call it as surrender charges. By far this is the worst policy I have ever seen and please do note that while selling the plan they won't reveal you any costs or conditions. Better Read the T&C's correctly if you don't want to be trapped.

They're definitely NOT Aflac. I purchased MetLife Critical Illness coverage via my employer. I had to be approved for coverage. I was informed that it was MetLife not my employer who did the approval. I thought ok, good. They never asked for my medical history. I had double mastectomy the prior year and still under doctors care.

The critical care insurance was sold based upon coverage like “heart by-pass” where critical care would have to take place. I was told that the coverage would be provided for other “like conditions”. I had open heart surgery to replace a heart valve and when I processed the claim, it was denied. They had no issues with cashing my checks for the premiums but refused to take care of me when it counted and was needed.

MetLife is a company that does not truly value customers as they claim to. I was with MetLife for 10 years and am truly appalled at the treatment I received. After purchasing a new car I was told that my insurance was all set and I was covered with the new vehicle. Despite being told that information, someone canceled my insurance leaving me without any coverage. I was not notified about my lack of insurance until the RMV contacted me to let me know. Once I called MetLife to sort the issue the rep that helped me would not answer my call and would instantly forward me to a different local agency. Despite my pleas and explanations MetLife said there was nothing they could and left my insurance canceled forcing me to switch to another company. I am not a problematic driver and have never even gotten a speeding ticket. If you want to save yourself from a company that does not value you then do not open a policy with MetLife.

I am set up for auto-pay. I have always paid manually until this past week while having eye surgery. Auto pay set on the 29th. They did not deduct payment & charged me on 8-1 a $25 late fee. They refuse to credit when I had to pay manually. Service rep could not explain why they didn’t deduct with auto pay. But refused to credit late charge. Worst customer service ever. Rude and would not let me talk to a supervisor. Basically they stole $25 from me. I have never missed a payment & always pay early. This time I had to rely on autopay, they messed up and I got shafted! I would like help in resolution.

While preparing to retire and get all my documents in order, I called Brighthouse. The first day I called 6 different numbers because the system kept telling me I was in the wrong place. Finally got through only to be told I needed to be transferred again. On hold for 48 minutes. Received the paperwork necessary and then needed a number on the form in order to complete it. Called again - 52 minutes this time - hung up - called again and transferred three times. Still don't have the information and it is a simple question in order to complete their paperwork. Currently on hold again for the last 63 minutes and still no one answers. Three days to get something answered. Do they have only one real, live person available?

I cancelled my policy with MetLife on 6/11/2018. I understood that they would have to take the June payment from my paycheck because I was doing payroll deduct. They took partial payment on 6/29/2018 and sent a letter stating that they would take the rest on 7/13/2018. I check my pay stub on 7/12/2018 to find out that they took 725.00 from my paycheck. So I called and spoke with someone in payroll deduct and was informed that they should have cancelled the payroll deduct but they didn't so it was their mistake, but they won't be able to get my money back to me until the end of July.

I paid quarterly payments for long term care starting age 33. At 47 after I had moved to another city. MetLife did not record my new address in their system correctly while they accepted payments from my new online banking account. When a family member was going through cancer I was reminded I had missed some payments and contacted MetLife to catch up. I had not heard from them in over a year, but my checks were clearing. When I called I learned my policy had been cancelled and they were sending my cancellation notice to an old address.

I have been with MetLife tor over 30 years! As long as you have no claims all is good! Every time I submitted a claim they are always looking for ways to reject it! I recently filed a claim for sump pump failure, sewer seepage, & broken window in window well. Because the window well window was broke due to ground water they will not cover anything! I have sump pump failure insurance!

I was with MetLife for over 3 years and everything was ok till I switched to another insurance company in April 2018. I was supposed to get two checks back for a car and a home policy. The smallest check was for $34 dollars and I got it in no time. The second check was for $880 dollars, it has been over 2 months from early April 2018 to 06/20/2018 and I have not received it yet. I have called them in five different times, every time I called is a different story from the representatives.

Great company and easy to work with. Knowledgeable staff, too. But I wish it didn't outsource employees/policy information. It also takes longer to resolve matters. However, the outsourced 3rd parties are very polite and professional.

I am due two separate life insurance payouts from MetLife. They did pay the funeral home promptly. Once I notified them of my benefit they sent documentation to send back which I did. The first excuse was that they were confused by two payouts even though each account is separate numbers. They didn't call to clarify, I discovered by calling them. Next MetLife had that I and my deceased husband worked at the same location, this has never been the case. Again I discovered by calling them. Then one payment went to their TCA account instead of my bank as I selected. I then had to call the TCA # and a check is mailed to me (what we wanted to avoid).

MetLife is a pretty good insurance company. They are responsive when needed, but still need to be more attuned to their policyholders. I sometime have a problem getting a response. The cost is pretty high and seems to continue to rise, which does not make me happy.

On April 5, 2018, I was involved in a traffic accident in which my vehicle was rear-ended by another while I was stopped at a traffic light, resulting in my colliding into the car in front of me. Of the three vehicles involved, two of the drivers (myself and the woman in front of me) were covered by Commerce Insurance. The vehicle which caused the accident was insured by Metropolitan (the son of the car owner was driving). My insurance company handled the claim promptly, with respect to helpful assistance in the aftermath, collecting data/statements, arriving at a damage estimate (my car was a total loss), and paying out the claim. The day after the accident, I phoned Metropolitan in response to a request for contact and made a full statement. I was provided a claim number and the name of an adjuster.

As of April first I cancelled my homeowners and auto insurance with MetLife. I have yet to receive a final bill and statement of account. Instead of communicating with about the matter they have sent my unexplained bill to a collection agency that are now threatening me. MetLife has consistently raised my premiums regardless of the fact that I have never made a claim with them. This was over the course of five years. This must be standard procedure when they lose a valuable customer and guaranteeing that they will never bother with them again.

I had a great conversation with the insurance agent, they were very detail oriented and helped me understand everything and took the time to help me choose a policy that would work best for my wants and needs. The company was very personable too. I didn't feel pressured and the monthly rates are very reasonable so I signed up. But I wish the online portal was more user-friendly because it can be confusing to use, but other than that I have been extremely pleased with the insurance company and my policy.

I like my policy and the amounts I can carry. Also I like the customer service I get. They are really fast and friendly. I never have to wait for a response and I never have to wait on hold to speak to customer service. I've had nothing but good experiences. Really fast and friendly customer service. Knowing that I'm protected and feeling secure with this company is great. I wish the policy payments were a little less expensive but even then I'm paying a very reasonable amount. I really enjoy being a customer of theirs. Overall I would recommend them to family and friends.

I have had a wonderful time using MetLife as my provider. I don't think they go above and beyond in any way, but I will always appreciate how very easy it is to do business with them. It has all been a very easy process. It's a whole life policy, not term, so once I got it set up, locked in at a good rate while I was in my 20s, it runs smoothly with automatic payments each month, and each year I get a statement of its earnings. I don't even have to think about it, which is nice. But it might be nice to be able to have some control. For example, if I could annually or biannually be made aware of investment opportunities that could be used to increase the size of the policy at a faster rate.

My overall experience with MetLife Life is great and I love the company. I like their plans and products. They have great people that work for them. It is good and the best of it all. I would recommend it all.

I purchased MetLife Life insurance through my employer and carried it into retirement. It was the only life insurance available when I purchased it. I get the insurance fee at a reduced rate after retirement and that I don't have to worry about having insurance, especially at my age. Trying to get another insurance would be extremely expensive for my age group. But I would expect a little more communication with MetLife. Since I have retired, I have not heard anything from them even though I still carry the insurance. I would like to hear from them, even if it is just an email telling me they are still around.

I have had a term life insurance policy with MetLife since 1978. The monthly premium was $25 for 37 years. A week ago I received a letter saying I needed to pay $360 to keep my insurance. I called and found out they had used up the cash value of my policy to pay for increasing administrative costs and that I should have increased my premium.

MetLife was recommended to us by a friend over thirty years ago. The agent Asked what we wanted so she could meet our need. We explained we were younger at the time and wanted something with a large payout if one of us were to die but would like something that would also grow through the years that we could cash in when we were old if we needed more money to subsidize our income. She was patient and went over several policies and we chose one. We are very happy with our policies with MetLife. Our policies have increased in cash in value greatly through the years. We have reached our golden years but have no need in cashing the policies in at this time. We now receive quartet dividends although we still pay a yearly fee of around five hundred dollar.

MetLife Life has the best policies and benefits for the price. I value them much more than other life insurance companies. They treat me properly with respect and dignity. I would recommend them to anyone.

My children’s father passed away four months ago and MetLife has yet to pay out on the claim. They just keep giving my daughter the runaround. It was a good thing that we were able to pay for her father’s funeral out of pocket since MetLife has yet to pay out. Don’t use MetLife. They are thieves who use every trick that they can not to pay on a claim. Every time she calls they just add another 5 days to how long it may take and give another excuse. This is one of the worst insurance companies out here.

MetLife refuses to pay my claim, I am choosing to have a bridge and they will only pay for a partial. If there is a cheaper option, that is what they will pay. Cheaper isn't always better, we have paid into this insurance for 30 years and to be denied is an insult and should be against the law. Insurance company should not be able to dictate what the customer is willing to pay for.

The cost of this service has been constantly increasing over the past few years and I think it has to do with less companies being in this market so it seems like these companies have an unfair advantage when it comes to setting the prices for the services they provide in the insurance industry. But I have never had any major issues using MetLife and it does provide me with a certain amount of security knowing that I have insurance from a reputable brand that is known for being a leader in its market and industry so that is something that makes the brand more valuable to me.

MetLife has a wide range of standard policies as well as the flexibility to customize some. But I do not like some of their policy positions for businesses which makes one look elsewhere. For personal life insurance MetLife offers cookie-cutter policies many of which are offered by other companies with slightly different language. Nevertheless, one of the selling points for MetLife is financial stability. They are well established and trustworthy. Also, MetLife has some unique experience especially with personal life insurance and annuities.

This company has been around forever and it offer some of the best options available that I have seen in the life insurance field and they are amazing. They help me find the best policy to take care of me and my family. I like this company because it's an affordable product yet it is a big amazing value for what you get and the customer service you receive. They changed their name to BrightHouse without much explanation to consumers but I believe they are an honest and trustworthy company. They have always gone above and beyond to help me solve my problems. I also recommend them to many people and I value their service.

I chose MetLife as they are best company to deal with. They are a reputable company. They are amazing and if I ever have a problem I know it will be taken care of. They are a wonderful company to be associated with and I have only good things to say about them. My overall experience with MetLife has been completely positive. MetLife is easy to deal with and I would recommend them to anyone.

MetLife, they have a good reputation and the choice of policies was good. The customer service is decent and the hold times are acceptable for me. Our policy fits our situation pretty good for our needs. Compared companies to one another and MetLife met our expectations. I seem to pay a lot for insurance, though. I’m rather young for electing to purchase life insurance so a much lower premium would be great!

MetLife insurance is vast and has new features. I like the features, protection terms and how it helps with overall coverage. Claim process is easy too. The location is accessible and communication possible with continuous customer service and availability. But there may be issues with connecting to an online agent for chat and asking questions. The policy at times is long to read and difficult to explain in one sitting. Also, there are fewer options in the choice of life insurance types for an individual to start working and thinking to take one up. I also dislike the office locations as none is closer to my house or community. But my overall experience with MetLife insurance company has been okay... It was a good one with less hassle and hitches.

I am happy chose company with MetLife.

Overall, my experience is positive. I don't know much about it but am glad that I have it. But it is too expensive for some people to have life insurance. The only way to improve the policy is to make it more affordable yet having the same coverage. The premiums should be less so that more people can afford this and not have to cancel their policy.

I like the fact that I get my MetLife insurance through work which makes it much easier to deal with. MetLife is pretty basic, straight up term life. But I don't really favor them over other insurance companies but I have no choice. Also, I do NOT like the website at all. It is terrible.

I had MetLife insurance since I was little. It's not a bad plan, it has cash value in there and some rate of return. It has been around for a while so they did put in some time, which is just as important instead if it was a new company, upcoming and such. But they don't quite have the best sales force or customer service. They are also limiting their options for clients which makes it hard. MetLife can have better rate of return or more benefits to the plan. Their system is on average at best. There are better plans out there.

They have good customer service and they do everything I need to make me very happy as well. They are a very nice company and staff. I love them as a whole company. They have provided me with good insurance and are super friendly and easy to work with. They do everything well for what they do. Everything works well for my needs. They are quite awesome.

My insurance began as a benefit from a previous employer, after leaving the company I was offered to the choice to continue my plan with MetLife. I was a bit nervous about transitioning to a personal plan, but the representatives were very helpful and nice to work with. After the representative explained the benefits of staying, I renewed my plan as a personal policy. It was an easy transition to personal plan from employer. Overall MetLife is pretty good as a policy.

MetLife is a credible, trustworthy company and the experience is very good. All the services in this company are working in the top, that company is really in the good way, every day there are more improvements in each service. I like every features in this company and for it is that I buy services in this company. The company has been very responsible with its services and it makes me want to keep them for a long time. I love that company and I recommend it to all my friends and family.

I find Metlife to be professional and very helpful. The customer service is great and their policy is affordable and cost less than other companies. The policy gave the highest coverage and offers my spouse and children some coverage too. It is great knowing my family would get a lot and would be taken care of if anything happened to me without me breaking the bank. MetLife's customer service, cost, and policy were outstanding and provided the best deal.

I like the service and quality representatives answering the phone. The finest quality is their reports that are easy to read and understand. But the touch-tone time it takes to reach a representative sometimes taking 15 minutes or more. On top of it when you need specialized information you are switched to another person or two. Overall MetLife is good to acceptable. It is an insurance company and it is about their making money not service. I can not get past the idea that insurance is the next big scandal.

I was familiar with MetLife from seeing commercials with Snoopy. It's easy to pay automatically through my checking account and I like the coverage and the rates are pretty good too. Just right for someone like me and not too high which is nice. But they could lower the rates even more than they already are even though they pretty low.

Very good products, beneficial to the buyer. Excellent staff and knowledgeable customer service employees who respect and value the customers’ time. Very good and prompt response to all the concerns. Satisfied and very good experience.

MetLife has the best rates and I have had good customer experience with them in the past. They have a very good online site. They make it easy for me to modify the policies I have and change things as needed. I have automobile insurance through this company as well. They have been very helpful anytime I have had a claim in the past. But I do not like the lack of a mobile app for this company. I would like to have one in which I can interact with them for any questions or claims I might have.

I chose this company through my employer because it was convenient and offered at work. The rates are not too high and seemed competitive. It was easy to understand the terms and what I was paying for and have it deducted directly from my account. But I don't like the physical requirement. I had to take time off work to make an appointment and have blood draws that felt unnecessary and were time consuming and painful.

The policy I have with MetLife is an old policy and is paid up in premiums, and is a policy I have my entire life and will continue to have until my death. Very good experience with MetLife. Even though the face value of the insurance is not large, I do not have to worry about making premium payments. I receive small quarterly dividend checks but would prefer if they were added to the total of the life insurance policy to make it worth more.

When I was researching policies, MetLife felt to me to be the most open and honest. The sign-up process was hassle free and I felt like I mattered. Convenience and pressure free situations are what I like when I sign up for things, I want to make decisions on my own terms. MetLife could always lower their premiums, however it really isn't a major issue for me as I feel the cost is fair. Maybe some reward program for healthy behavior and decisions could be added to the plan. I like MetLife's friendly approach and the cost of the policies, they make it easy to research and choose what plan is best for me. I'm glad that I could do everything online and easily.

I did a lot of research and found that MetLife was one of the top rated companies out there. MetLife is a strong stable company that has been in business for many many years. They were very good at discussing the amount of coverage I NEEDED and quoted me several different policies with different price points. They were very helpful and professional throughout the entire process. I am very pleased that I chose them for my policy. They are very easy to do business with. I was able to get my policy thru a stress-free environment. I purchased my policy online and the agent took their time to walk me thru the whole process. I received a good rate for my premium and if I ever have any questions or concerns there is always someone there to answer my questions.

I chose MetLife because they had the policy that seemed to suit me needs the best. When I did choose them I was surprised at how great their customer service was and how helpful they are. They go above and beyond to help you and meet your needs when they can. I like that everything is easy when it comes to this company. Any issues I have or customer service they help me out right away and have no problems helping me when I need it. They go the extra way to take care of me every time. I also like that I can change my policy when I need to and I get updates on my policy all the time. This company has more compassionate than a lot of other companies out there.

My parents had them for policies so I chose them as well. They never had any problems or issues with them and I have never had any problems with them or any errors in billing. They have never taken any unauthorized payments out or anything. They have good customer service. The policy is clear and easy to understand. I feel certain they would cover my family if something happened to me without any issues or problems or hassles. They are easy to deal with and they offer flexible and reasonable payment options. They also have a nice clear website that is easy to navigate. They are good the way they are but the customer service call times could be a bit shorter and a one-call resolution model would be ideal. Hate getting bounced around to different people when I call there for a question or a concern.

I been with MetLife for many years and I feel their prices are not bad. Not only do I maintain a policy with them but I now am also a shareholder. They send me my dividend every 3 months which is quite helpful.

MetLife is the most trustworthy and the friendliest company. I feel like they are out for my best interest, and I don't see myself going anywhere else. This company is the highest of the best quality and I like everything about them. I have been with them for years and they have never done anything to make me feel like I wasn't wanted or like I was not important.

I currently have auto insurance with MetLife which is who my agent recommended to go with. We have been with MetLife for around 5 years and have never had a claim. In fact we haven’t had a claim in over 20 years with any insurance company. My wife recently had a small accident where she backed into another car and pushed in the fog light of the other vehicle. Upon talking with the MetLife auto insurance adjuster I explained that before this claim was paid I would like to be notified because I would most likely pay this claim out of pocket. I was told by MetLife that it would be fine to do this.

I have had a claim in with MetLife for 60 days and it's not been processed yet and they just give me the runaround with every call. The reps are rude and do not know anything about customer service. Don't ask to speak to a lead or supervisor they are never available. I have sent all medical records the day I filed the claim 12/13/2017. I am over the lies and the different stories every call! I regret ever dealing with them.

My dad had a policy. He was the beneficiary on me until he passed in 1992. We didn't know about the policy until MetLife found us 2017 which I change the policy into my name in 2017. The policy was issue in 1960 when I was a baby. In 2000 all the policies were turn into stocks. I ask them about it and they told me I didn't have any and they could have been cash out by a 3rd part. I told them there was no 3rd party and wanted to know where they are. They told me they could give that info. They just give you excuses hoping you will be happy getting what they are offering you. When I ask them for a copy of my policy they told me they stop giving them in 1984 then they wanted to charge me $25 to get it. Well they finally gave it to me. I am the only one now on the policy before it was my dad and me. I would never recommend this company. They are crooks.

I tried to create an online account so I could have instant access to my policy and change the address since I recently moved. I got a PIN to activate the account within minutes but the account refused to allow me to add my policy. I contacted web support and was told: It would take up to 5 days to activate the account. I told them I got it in minutes and it was done. They don't have a social security number associated with the account I need to talk to normal customer service and have it added. Um, the site requested the social security number when I created it. Being Friday I had to wait till Monday to call "normal support."

Very poor service. Claim settlement process is very lengthy. So many forms they need and so many formalities, not at all user friendly. First the customer care person gave me set of documents but after reaching the branch they asked new set of documents so need to visit the branch more then 3 times which is time consuming and very irritating. Suggest you to not to take any policies from MetLife.

My father had a group policy with MetLife. He had his wife at the time as beneficiary. She died before him. When I called about the policy they said it had been paid out but refused to tell me who to. What's the best way to force them to tell who it was paid to?

At the end of my 10 year term life insurance, they jacked up my rates WITH NO WARNING or notice from $39/month to $490/month by the time I caught it. No request to sign up at a reasonable rate, no call from a representative, just automatically withdrew it from my account until I caught it. In the end, I paid $14,800 in 31 months for insurance while I was busy sending my boys off to the Marines, and focused on getting my business off the ground. Did they care or offer me any money back? Sure... 2 months payment. Their legal argument... "we sent you a bill way back in December, once a year, with a little tiny number in the lower right hand corner that showed the new increase". Thanks for the compassion jerks. They didn't care at all. "Wow, you must be mad...." Yeah I'm glad, now you can keep my thousands of dollars and sleep well while I end up on Medicaid because I can't afford healthcare. I should have died, then it would have been worth it all.

Just in case anyone has a life insurance policy from MetLife/Brighthouse and wants to make any sort of change, I was told I was responsible for finding a financial broker. They couldn't find one for me, nor could verify if any broker would be able to service the policy... Pathetic. To anyone that might be considering obtaining a new policy with either of these companies - rethink it. There are plenty of other companies that provide an actual LIVE person that you can speak with or meet in person. These 2 companies no longer can provide that in the life insurance space. If your insurance broker goes out of business for any reason, you are on your own. Dated 10/18/2017.

Have had MetLife for 30 years. They are always on top of things that really matter. For as long as I have had their insurance (annuity) they never make mistakes.

My father worked for the US Postal Service and paid into his life insurance for 20 years. When w passed I was in prison. Well MetLife never found me to tell me about the policy which they have a responsibility to do so. My Father never named me as a beneficiary because I am his only child so he figured I would be the only one who would get the money. Well because they never told me about the policy after one year they paid the policy to the executor my cousin.

I have had life insurance with MetLife for six years and I am pleased with my policy. It is sufficient for my needs. It is enough for my children to make sure my wishes are carried out and my bills are paid. They should have a little left over to use for important thing in their life.

There were some settlements MetLife had to make, and this was done quickly and efficiently. I also had several claims for deceased family members, and received the payments for these in a timely manner.

Am beneficiary for a life policy. They completely ignored my request as to THEIR OPTIONS of method of payment. Of the 2 options, they chose the one I did not want. It opens and maintains an account with THEM. Jerks. Just what you need when you are grieving and accounts are frozen due to death. A giant conglomerate to delay your payout and try to make money off of you. Isn't it enough that they already made their profit off my dad? What a bunch of creeps.

First, let me say that MetLife reps are very friendly when selling you a policy but become very cold when you attempt to receive payments on the policy. Indeed the job of a MetLife rep at payment time is to deny you payment. I purchased AARP MetLife LTC some 20 years ago on the advice of a friend who worked for the company. I read the contract when it came and thought I understood it. I would advise anyone considering any company's LTC to allow someone in the health field or a lawyer to read any insurance contract. You have so many days to cancel your contract if you do not think the contract is fair. Had I done this I would not have lost 20 years of payments to this company.

I have been trying to get a payout for my mom's long term care insurance. I have called many times and every time I call I never get the same answer. The Agent assigned to me seems to be incompetent. She has given me deadlines several times and has never met them on her end. One time was four weeks late. She was honest and told me she forgot about the case. Since then I have been told three times that I would have a check. All three times there is some problem that I am not notified of. The latest is information that MetLife has been sent twice.

I own 16 policies that I pay over 2,000 a month for. I call for service as I am fully retired and I am sent somewhere in the world where they do not speak english. So I ask for someone that speaks clearer and I am transferred to another part of the world and it is not much better. I try to explain what I need and it takes about 45 minutes as I had to spell my name 13 times and my address is taking 15 times to get right. So I ask a manager to get me to America... after all I live here and that is where MetLife is... The call transfer took another 35 minutes and the person I got could not help with life insurance questions. They put me on hold 17 minutes and the person that came on could not help with all my policies... only the whole life. So I get transferred and I get to the original person from two hours ago... In a far away land where they do not speak english. I have to give him all my info again to even be sent to a place to help me.

Did not receive my bill for my homeowners policy. Called MetLife twice. Second time spoke to Anthony who extended the policy until June 30th in order for you to get our bill to pay as it was being re-routed to our winter home. I received my bill 5 days later, called to make a payment .Was told by a heavily accent woman who did not speak good English nor have good understanding that the policy was cancelled too bad for us! When I demanded to speak to a supervisor she got snippy and tried to talk over me. I hung up on her after filling her ear with something I knew she could understand... and called back and it was reinstated along with an apology from MetLife. These folks are the worst. Next call Monday to the Attorney General in CT to report them and their practices followed by a call to the Insurance commissioner... Enough of these buffoons.

why didn't you get premium from our "cash account"? Chandler office said, "Those stocks already under another management company." And that is it, we lost all our insurance, the whole family.

It was so unfortunate to give a cheque of Aed 4425 on the name of MetLife by trust on the name of such reputed company for approval of a group policy on 21 Dec 2017 to an agent Mr Sunil ** whose co-coordinator is Mr Dinesh ** (very dry and non-responsive) in Dubai but without approving the policy they deposited my cheque in bank. After lot of requests/telephone calls, ultimately wrote them an email to cancel the proposal and refund our money which is not at all due as an insurance claim.

I buy medicine from MetLife site. They promised to getting 30% discount but actually, we get 20% discount with VAT extra. Medicines are selling with all inclusive. Then why charge VAT? At outside medical store not charge VAT on medicine because of its all inclusive. So finally I am not satisfied with your site.

As a business owner, they are HORRIBLE to work with. It is absolutely painful to work with them. If I ran my business this way I would be out of business. The list of hoops they make you jump through just goes on and on. They won't mail invoices, they won't take payment over the phone. They don't staff their call centers to speak with someone on the phone, they cash your payments and don't apply it to your account. The list goes on and on. I have only used them for 6 months and I am definitely in the market for find a replacement. Surely there has to be an insurance company that doesn't treat their customers this way.

Very unprofessional, salespeople come and go, lie to your face. Then when they get fired, there is nobody to talk with. 3 rate increases in 3 years, 60 percent increase. STAY AWAY FROM THIS COMPANY. VERY UNTRUSTWORTHY.

I've had MetLife Life insurance for 30 years. Same policy. Contacted them about my life insurance and also I had more money. 2 different times to invest, 1st was when I wanted to move my cash value on my acc. somewhere where it could make more $$, agent told me that my policy would be eaten up and gone in no time, so I hung up. 2nd was I had money from a loved one dying and wanted to invest that money, same agent got back with me, I was in a store when he called and didn't want to mention the amount so gave him a low ball amount, which it was more, but where I was in a store I ask if he would call me back, he said yes and we set up a time for that afternoon. That was 3 months ago, since have talked to a supervisor, made a complaint, she said I'd hear back from someone about investing the money.

We have had a relationship with MetLife for more than 20 years that is about to end. I have my auto policy (five cars and four drivers), my homeowners policy and two life insurance policies (for my wife and myself) with MetLife. I would guess over the course of these 20+ years in our relationship I have sent MetLife $80,000 - $100,000 in premiums. Last year we added a couple newer cars to our Auto Policy and removed an older one. At that time my premium went up (as I expected) about $1000 per year. In January it went up another $150 per year.

We've had MetLife Insurance policies for 27 years. My husband's policy was increased over $100 a month so we stopped it and he went with Mass Mutual. I have had automatic withdrawals for my policy with MetLife deducted every month. Last week, I got a letter from MetLife stating that my policy was ending. I called and spoke with a male rep who told me that as long as payments were made, the policy would be active. He assured me there would be no problem.

Unethical behavior. Put in a claim on a life insurance policy that my mother paid on for years through her employer. They ignored my claim & when I called rep. said I may have put down another insurance claim amount on the estate filing with the NC courts since it did not show MetLife name & policy # -? Insinuating that my attorney filed the estate claim fraudulently! Then Denise ** told my attorney I was not listed as executor, which I was. 2 weeks later, no call back from MetLife but I received full check payment! They just delayed payment and caused me to have to pay all funeral expenses out of pocket due to their payment delay which was about 2 months and caused mental and financial hardship on my family at a time of grief. I would never do business with this company!

As an employee of CitiGroup, (which they are crooked also when it comes to benefits), I have a disability policy and a group Universal GUL Life Policy. CitiGroup purchased my employer in 2000. At that time, my disability policy and my Life Insurance Policy was issued by MetLife at that time. I was "grandfathered" in, in all of my employee benefits. MetLife was solely responsible for the management of these two benefits. They dropped my disability, and after a four year court battle, they were found to be arbitrary and unlawfully terminated my disability benefits. They had to pay all of my attorney fees, expenses, and backpay. They, Citigroup, and MetLife were ordered by the court to reinstate ALL of my ancillary benefits. Neither company did, other than group health insurance.

My husband passed in Jan 2017. MetLife has made me stressed and mentally emotional. They made a mistake in getting a broker for my terminally ill husband who MetLife was working with strategic financial group which assigned a broker to handle this conversion. He was assigned on Nov 25th and states he or his 3 brokers never received the email. MetLife was supposed to contact the Memphis office with screenshots from the conversations with Mr. ** out of Chattanooga. I call and relive my husband's death every day to say it's still in review. They are in the wrong and I also think it's time to write to the insurance Dept of complaints in Nashville and start a class action lawsuits also.

I received a letter from MetLife where they doubled my premium. I called Customer Service and while talking to them asked who was my Beneficiary on record. They had no idea, they told me that in a transfer of records the name of my Beneficiary was lost. They had no idea who had ever been my Beneficiary, or how long they had not known. They did however know to double my premium so that they would receive their payment on time.

The absolute worse company ever. Customer service was awful. I canceled my policy and had to pay a cancellation fee on top of my state fee. They never tell you these things unless you're leaving. I had automatic payments and once I took them off, my premium went up, which is CRAZY!

I purchased a whole life policy for both my husband and myself about 8 years ago. I have continued to pay on these policies every month through an automatic deduction set up at the time of purchase. I just happened to notice on a form that was sent that the terms of the policy were changed so that at the age of 90 my policy would no longer have a payout! If I didn't inadvertently become aware of the change in my policy my policies would be worthless if we lived past 90.

This company insured my daughter's car. She had an accident from poor repairs on putting on tires which Discount Tire- over tighter lug nuts. MetLife had my daughter take the car to their DRP shop who failed to repair the car properly. They failed to put in a lower control arm and bail joint ordered in writing to pick up the car 1800 miles away while ordered by her Doctor to stay on bed rest or they would pull the rental. She picked up the car against my wishes. Car was all over the road, lost control twice on this trip and ended up on my orders to stop and take to shop. Found ball joint and lower control arm never replaced but claimed alignment was good, not possible. Was claims manager car was unsafe.

As a widow I had no idea the lengths MetLife would go to. They find new reasons to stall paying beneficiary. They make me relive weekly how my husband died. He passed Toxicology reports. Doctors reports. And yet they want me to fill out a blank authorization so they can look into his entire medical history since birth! Questions like does he have aids? Autoimmune diseases. Alcohol abuse, psychiatric problems, drug abuse. HOW DARE THEY defamate my husband's character. He died in a tragic car accident. None of those questions have any relevance to my husband's death. None of their business!!!

I had MetLife for more than thirty years. I like their policy, the paid up and the ability to use the yearly dividends to purchase more insurance. My experience with the company has been nothing but positive. Glad I insured with them.

Agent sold me life insurance. After 15-20 years when I needed to do a withdrawal they gave me worst time of my life. I spoke with 15-20 different agents and 2-3 supervisors, NONE knows how to do the job. Mistakes after mistakes. Now it's been 3 weeks and I am still get runaround. WORST customer service and you cannot talk to anyone higher. They will tell you "NO, I am the highest you can go over the phone."

I have Annuities with MetLife but trying to receive my payments on time is a problem. I should be receiving them around the 14th each month. For some reason - their system shows that I'm deceased. I call and sent confirmation on everything I've been asked to do. The payment would start for a short time then the payment will stop again. I have called and talking many times to the company and guaranteed their system would be corrected. This month again it has not credited to my account. This problem has been going on for at least 2 years. I'm living on Social Security and I need the money to pay my bills. Please help me. Thank you for your time.

My employer has a group insurance plan with MetLife, so I gave them a call to see if I could get my auto insurance reduced. After a lengthy conversation with the sales representative, asking him as many questions I could think of, we came to the conclusion I could save about $50 a month by switching from my current auto insurance provider. Having received the quote from them, I went forward and canceled my plan with my current provider. After I already canceled, a day later I received a call from my sales rep who claimed that someone made a mistake, and even with my group discount, my insurance would be close to 25% more expensive than the program I had. Thankfully, I was able to cancel and my previous provider was able to reinstate the same day.

The salesman lied to get my money. We were told that after a number of years the policy would be paid in full and worth its face value. Later we were told that was not true and we must have misunderstood. I have since cancelled the policy and put the money into a 401k instead.

I have been very satisfied with MetLife rep on my account. The rep is very helpful, keeps me informed, and always willing to go over anything with me until I am completely satisfied.

MetLife is a very large company so sometimes I feel like a number, but they do a great job in coming through. However, they could respond to routine health claims faster.

My husband converted his MetLife term life policy to whole life last winter. We paid our initial bill. Then we waited. And waited. And waited some more. Never got the next quarterly bill. Instead we got a late notice. My husband called, irate. MetLife supposedly mailed us our bill. We just never got it. A fluke? Maybe the first time. Since last winter we have NEVER ONCE received an actual statement. What we have received are 3 late notices. Last week (Jan 5th, 2017) we were once again waiting for our quarterly bill. My husband called and was advised it was mailed in NOVEMBER! They promised they'd mail another bill immediately.

My wife and I got MetLife "Flexible Premium Universal Life" policies in 1986. The agent suggested these were great policies because the policy could increase in value over time. The sales pitch was extremely deceptive. After paying premiums for many years (approximately 29 years overall), at age 70, the premiums started to increase "because of age". I was told that it costs more to administrate a policy after age 70. Why? We received a letter that the plan was deficient and money was required to keep it in effect. It was determined that we had a cash value of less than $300. So, we paid the difference and increased the monthly premium to over a $100 more per month.

I received MetLife Long Term Disability as part of a benefit from my prior employer. We had a 5 year contract with MetLife (who my former employer on longer uses) and if we became disabled MetLife will pay a full 5 years of part of your income. They just suddenly decided in September that my time period ran out. I contacted them and they said "You only had a 43 month contract." I've never heard of any payments being for 43 months. I now have my employer help me continue to receive my last year of benefits.

Timeline - Nov 14, 2016 6:39 pm. MetLife blatantly discriminates against people with non-life threatening chronic illness when considering them for even the smallest life insurance policy. Applied for a 15k life policy for myself in addition to my husband's larger policy he receives through his work. Just received a letter saying they turned me down based on my history of Multiple Sclerosis.

I have been with same company for 16 years. Was never sick until I was sick which has been about the last 2-3 years. I have missed a lot of work and they seem to find reasons such as never received Dr.'s paperwork, or didn't meet the exact working they required. They fight until people want to give up or are forced to go back to work. I unfortunately can't go back to work. They now owe me about $15,000. I am the breadwinner and now am about to lose my home. There has got to be someone out there who cares. We need to unite and fight as a class not as individuals with no power. Lots of changes have been made with the power of many and their stories. Contact me if you would like to talk about possible other options.

After my husband had worked for a company for 39 years with the same life insurance plan, he had to retire with a disability of True vocal Cord cancer. Metlife reevaluated his benefits and decided to jack up his rates and offered us 25k for 178.00. NEVER do business with this company, cold hearted.

I canceled my life insurance with MetLife because I found a better policy with another company. They took a payment after cancellation. 2 days later they put it back but it was too late. That caused an insufficient fund, overdraft fee on my bank account which caused another insufficient fund. And so forth. They should be paying me back for the overdraft fee $35.00.

My Husband purchased this policy almost two years ago. It was paid every month. Now MetLife claims it hasn't been paid in five months. No letter and 500.00 to reinstate. They are shysters. Now he has to shop around for a new Co. How have they stayed in Business!! They claim they sent letters. Not true. Did they call, NO. He had trouble with them almost Six months into the policy. First they would say there was no money in the account then it was something Else! The funny part is that so far I haven't had any problems yet!!!

Attention please! This company's goal is get the premiums and never pay you when you need it. I paid for long term disability for 14 consecutive years. When a life threatening accident happened and I lost my job due to inability to work 10 hours a day - they denied my claim. In the past I encountered problems with dental insurance, these were minor compare to disability insurance. MetLife does everything possible to deny your benefits. Literally anything goes...I agree with the majority of the latest reports - everybody gives the lowest rating. I give the rating below one star. Stay away from METLIFE! Apparently, MetLife is famous for not paying. If your employer offers any other insurance company - go for it.

I have invested 15 years of my hard earned cash into MetLife insurance policy. When I signed up I was told by the agent it was a whole life, not reading the fine prints, it turned out to be a flexible premium multi funded life. Everything was fine until I retired, and once I started going down in age they ripped me off by changing my premiums without my consent and raised it so high that it is impossible to hold on to after investing all my money into their policy. They would not accept payments until the dates passed so they have a hold on you. It's a scam to thief hard working poor individuals. SHAME ON YOU METLIFE. YOU ARE STEALING FROM THE POOR.

My father was a NRI, he deposited his hard earned money of about 9,00,000 INR in my mother's name (pension scheme) with false promises made by this people. They told us that after paying this 9,00,0000, first month onwards we will get 5,000 RS for 15 years and after that we will get the deposited 9,00,000 INR plus bonus... My father avoided them several times as we were not at all interested in this private insurance agencies. But somehow he was forced to join by believing them. After paying the money in several years, the first month onwards every 28th we were getting that 5,000 RS but after 3 months my mother was died because of cancer.

I would like to warn all seniors from using this despicable thieving company. This company MetLife quotes you one price then charges you another. Don't give them your bank account information. They will bill you when you don't authorize them to. When you call to complain they delay and delay and delay and never call you back. They will steal your money like they did me. They are despicable - look elsewhere for your life insurance and all insurance needs. If you have any policy with this thieving awful company cancel it.

Our family was notified by family dental office that claims for our family members were not granted by MetLife. Long story short, MetLife rep told us there is "overpayment", so my whole family is put on hold for any claims. There is NO calls or letters or any forms of notice to us, even after we have been calling them for status over last 2 months. How could a company stays in business like this? Who do you think they are? Just simply stop all payments and no notice to us! All past calls of 5 times include supervisor just give simple answer - all claims on hold until overpayment cleared. But gives no explanation when and how to clear up. Surprise to see here so many complaints about MetLife, now I know why.

I have had a terrible experience with MetLife. As stated in previous posts representatives for this company continually lie to you. I have disability insurance with MetLife through my employer. I would never recommend this company to anyone. My agent Victoria (Vicky) ** is an incompetent liar. I was supposed to get paid weekly. I call her ask what's ongoing. Then she magically sees the medical reports in the system. Every time I call her it's something different. This last time I was supposed to get paid before the July 4th holiday. I haven't received a check in 2 weeks.

I was in an accident with a MetLife auto insurance carrier on 5/27/16. I obtained an estimate, as advised to do by MetLife claims adjuster, Wanda **. After a week without receiving payment I contacted this agent and she had the wrong address because no one thought to verify the correct spelling of the address. She canceled the check and stated that a new one was issued and sent out. When a week went by without payment and I paid out of pocket for repairs, I contacted Wanda and she gave me a date that the check was sent out. After 2 weeks and still no check, I just called today and spoke with another agent who advised that "someone" dropped the ball and a check was never sent out. I am very annoyed with how incompetent these people are and how nonchalant this Wanda ** is because of course it was not her car that was in an accident.

My mother had a life insurance policy with this company. Upon learning that she was terminal she contacted MetLife to make sure that her policy was altogether with no missing premiums and she was assured that all was well. She also explained that she had ask me her only child to be her caretaker and that the policy would ensure that all her services would be paid for and I wouldn't be homeless. Again the agent told her that everything was good with het policy. The day she died I called in for the funeral home to make sure they could take her body and they too had been lied to. My mother had no service with policy, no paying out the funeral home, cremated her gave me the bill and her home and car was all lost and I her only child who left my home in another state to take care of my mom and also I left a marriage and small business have nowhere to live and never have I been able to pay the funeral home or paid her just respects.

My husband and I paid for a $250k life policy. When he passed away in 2004, I contacted MetLife to tell them. I was advised that there was no policy. I sent them all the proof, they confirmed receipt but then months went by and heard nothing. I called again and they now tell me no paperwork was received. We paid for this policy for over 40 years. I will never stop fighting for what's right. I've tried everything, haven't gotten one person to admit that obviously someone made a mistake somewhere. I've been fighting for 12 years from 2004 and have no closure regarding this matter.

My life has been a nightmare starting several years ago in 2011 when I found out MetLife works with hitmen to kill Americans for their life insurance. Every single day of my life I am scared. I'm being harassed and told I will due if cancer. The CEO Steve Kandarian and the entire executive office and fraud department know about me, yet they won't sit down and as I offered solutions to their problems. They plan on laundering money. Being a victim of this crime is the most cruel horrific experience you could imagine. No death is worse that the one I am experiencing. Every day of my life I live in total fear. I am being stalked. The reason I was harassed is because MetLife hoped I would collect on my ex-husband after they killed him. They told me I wasn't a true American if I said no. I was beaten, raped, had my car stolen, all my belongings taken and I was illegally detained by organized crime because I said no.

My mother is going strong at age 97, so I was surprised to receive a notification of tax withholding concerning a life insurance policy she purchased approximately 30 years ago naming me as beneficiary. Her understanding was the policy was straightforward, benefits payable upon her death, and non-taxable. I contacted the person who sold her the policy. He informed me the policy had "matured." I spent considerable time on the phone with "customer service" people, attempting to get my questions answered but was put on hold for long periods and shuffled from one to another. I re-contacted the salesperson who had an assistant contact MetLife. They e-mailed her a form I would need to fill out to collect the benefit. She mailed it to me and after filling in the required information, mailed it to MetLife.

RUN, don't walk away from MetLife. My mother (died 1/5/15) and had some small amount of money in the three departments (divisions) listed in the subject line. It has been a nightmare dealing with them. Phone calls that seem to go nowhere. Forms which require gold medallion signatures, information I really couldn't comprehend from one of the divisions which was sending her a small amount each month, then decided to take it back (seems it wasn't really an annuity, but some sort of pension issue), but they only took back a few months. On the same day I finally received the Life Insurance check (approximately $3800), I received the papers (once again) to complete (once again) to receive the life insurance check. As per usual, after a phone call, I was told they were having difficulty.

My stepdad died in Nov 2015 and had a life insurance policy with this company. Here it is Feb 2016 and they are still "reviewing" the policy and determining who the beneficiary is after all of us have sent in our claim forms and even paperwork from 2011 he had saved showing he had updated his beneficiaries. Yeah, these insurance companies get on you when you don't pay your bills, but when it's time for THEM to pay... it's a different story.

I have had MetLife insurance for 9 years. I have never had a problem with this company. As it is life insurance and I am still alive I cannot speak personally in claim payout but I have known others who unfortunately have had to file a claim on behalf of a loved one. The feedback I received was very positive giving me peace of mind in my choice to use this company. MetLife is a reputable company with years of experience. I am very comfortable in my decision. This is a company with a good reputation and a name that can be trusted.

I was having trouble getting actual information concerning my policy. Even though the reps were nice on the phone but ill-informed on policy. Every question I asked - especially the one about why I've had various premium amounts on my policy for the past few months - was only answered with "I will have to call you back with that information". After days passed I received no callback nor was my questions answered. Then on top of that I requested a review of my life insurance policy - which I acquired thru my employer. To my surprise the following is what I found out:

My life insurance is with MetLife. I also have a policy with Liberty Mutual through my employer. But I consider MetLife my fall back for my family if needed as jobs come and go. I guess the Peanuts when I was growing up sold me on the company and since then I have just always used them even though I will be gone before I know if they did what they say they will do. Strange really. I like to have two to three small one around just in case so my wife does not have to worry and I think met life is a strong company with a future. Also I like the Peanut ads that they run as it brings back memories of simpler times... Thanks.

My policy is through my employer and I've bought up as high as I could to increase it. As the economy was "tanking" my employer had to cut costs: dropped health and dental insurance, removed vacation and sick pay, laid off a lot of personnel and cut the hours of those of us who were left. Life insurance however is 1 area he kept. He said the company is quite good, and willing to work with us.

The cost is very affordable, however trying to navigate thru the automated system to talk to someone is not very user friendly. When you do finally get to speak with someone, they are quite nice, but we were not given the correct information and by asking just a question pertaining to another auto insurance company, they assumed we wanted to cancel with them and we had a little mess to fix, but it was all worked out and we still have Metlife.

I have been with MetLife for approx. 10 years. I love them and will never change unless I just didn't have a choice. If they went out of business then I would switch. But just to go to another company, no. They are so helpful and kind. I feel lucky to have found them when I decided to purchase life insurance. My grandmother had them for as long as I can remember. They gave her stock long ago. For being a loyal customer. I'm not sure if they do that anymore, would be very cool if they did. But I am very satisfied with them.

I absolutely love Metlife. They are very nice and very informed. Last year we had to have the roof repaired on our camper due to a branch falling on it. The adjuster was there within 48 hours, met my husband and gave him an estimate. They worked with us getting it to the dealer and back. No hassles. Just recently I called and asked them if we could change the due date on our policy, again no hassle. I really enjoy working with them.

My mom worked for this company for 39 years, and she was proud of that. Even though we lost her this past July, I continue to hold onto the life insurance policy she had for me and my husband and I are going to transfer ownership to us as soon as the estate gets into probate.

I had a good experience with the MetLife agent I was working with. The agent spent time going over the life insurance policy and which one he recommended based on my personal situation. I'm able to go online to check my life insurance policy. One thing I would like to see improve is receiving more communications regarding my policy because I only receive an update in the mail annually.

Life insurance is a necessary evil, basically like all insurance. Most people go their whole life without benefiting from insurance. The cost vs the claims. I personally can say that I have benefited from my auto insurance, but not from my home insurance. Life insurance is basically for those you are leaving behind, so they can pay your funeral expenses and continue to live the life before the death.

MetLife is a great company. It is a great insurance company have for someone who need life insurance, but is on a budget. Their decisions to accept someone for life insurance is very quick. You only take a couple of tests and then you are all set to go. Their customer service skills is great. Anytime you have a question or concern, they are right there to help you swiftly. They understand their clients' need and they do their best to get their clients' issues resolve in a timely manner.

I can't complain. All is well. Everything thus far is great - very affordable. Many of my coworkers refer many of us to Metlife. We haven't heard any negative feedback about our insurance, and I pray that if push come to shove, I hope MetLife is there for me when I need them, and have no Bad feedback. Hope all works out for me and others. Thanks MetLife.

They keep me apprised and the pricing is good. They gave me a good quote and I feel as though I get a lot of personal service. I'm not sure what else there is to say really. I feel like they have my best interests at heart. They are a profit-driven company, that is the name of the game, but they seem to go above and beyond.

MetLife is ok - I got them through work. The company has good customer service, decent options and prices. Policy features are decent. They have waivers of monthly deductions and of premiums features that provide protection in the event that you are injured at work and can't afford your payments. They do have a mobile app that doesn't work very well, so I just either visit online or call the 800#.

This company I have been with for three years and I have not had any problems. The monthly price is good in it has good benefits. I have 50,000 that it pay to my family in case of my death. The rates go up when I reach a certain age. Help to pay off debt that is left behind.

I don't know what to really. I got this policy years ago, I remember the rep being so helpful and helping me find the best policy I could afford with the benefits I needed. Took the time to answer every question I had. Was very patient with me while asking questions. I would tell anyone and everyone I know to get to them for insurance because of their kindness and patience in explaining everything to you.

Good coverage, had no issues with them so far. They take care of you and don't let you pay out of pocket for most medications. Haven't been happier with any other insurance company. Always delightful to talk with customer service on the phone and they always seem to be able to help me.

It was a nice. I could not ask for anything in a insurance company and the people were more than nice - they would come to me and handle any sort of problems that I may have and that goes beyond what a regular agent would do. It makes me feel like I am family.

I have not had a lot of interaction with my Life Insurance Company, because it is purchased through my employer. The times that I have had interaction with them have all been positive. They have always been very nice and have answered all the questions I had about my policies. There is never been any rate increases for the policies that I have and there are options to purchase additional insurance anytime I would like. The agents are very thoughtful and knowledgeable about all of their products and are always willing to answer my questions.

It saves us on car insurance more than the former insurance company. More than one policy like car and home (bundles) offers lower prices. There is also rental car coverage which means that if for some reason you have to resort to a rental car the insurance includes rental income refund covering repair time if the car is in an accident. There is also a lease/loan gap coverage. Besides the current value of your car after totaling it, the company covers the difference between the amount owed on the lease/loan and the vehicle's value at the particular point in time. Nice one to check out.

I haven't died yet, so I can't speak for the quality of benefit disbursement, only sign-up. This was purchased through work. I upped the amount provided free, which required a doctor's note. I wasn't thrilled about that. When I sent them the paperwork, it was a long wait for acknowledgement, including them re-asking for the papers I sent. Everything else has gone smooth.

MetLife provides me with excellent life insurance at a fair price for the amount of coverage I wanted. From the time I inquired about getting a policy to the present their agents have been very helpful and kind. When I have a question they are very knowledgeable and I never have to wait for a reply no matter if I call or email. Because I've had such a wonderful experience I've encouraged family and friend to get their policies through them and I've been told that they are happy they did.

I have not encountered or heard of any issues with this product. The price is affordable and the coverage options meet my current and future needs. I am able to have my premium deducted straight from my paycheck. I am able to increase or add coverage in the event of a life event. I also have an investment option.

I'm ok with this company for my life insurance. I have been researching other companies to see their benefits. I have had this life insurance for many years now and I do think that I can find a company that is cheaper.

I'm new to the company. But, from what I've gathered. It was the best deal going on a new policy for a person my age. I look forward to working with company on other policies.

I have never had a problem with MetLife. Their representatives are professional, courteous and informative. They are very affordable. I feel very safe knowing that I have life insurance with MetLife so I will not be a burden to my family.

Good costs and reliable representatives. Have never had to contact anyone to resolve a problem. Receive premium notices and renewal forms in a timely manner. I would recommend them to anyone of any age looking for a life insurance policy. I have not found that I need a local agent to conduct any business with them so you don't need a physical person to contact.

It's a great company. They have good customer service. They don't have a long waiting time on the phone. There is a lot of people who have this insurance.

It's ok. The rate keeps going up. I got it about eight years ago. It was very very cheap then. I am now looking for something better. Right now I pay $31 dollars a month.

MetLife accepted me as a client after a physical at a reasonable rate, due to my having a chronic disease. Many companies will not even consider insuring me, so I value what MetLife is doing for my dependents.

I have MetLife through my employer. I have now had it for over twenty-one years and it's there in case I need it and hopefully don't. It is a good safety net in case something happens to me and I know my family will be taken care of short term. I have seen other co-workers pass and their families were able to collect the money without any issues or hassles and continue on with their lives.

I like the company and they do a good job of protecting me and my family. MetLife has good rates and term life insurance which is good for me and my family.

It's comparable to other insurance I have seen offered. I chose this one because of the coverage and competitive price of premium. Haven't had a chance to make the claim to see if they are what they are promised but so far I have not seen anything really bad about the insurance yet.

I'm happy with my policy however I wish the advisors were more helpful when choosing a policy. I had questions that I couldn't get an answer to but eventually got it.

Have life insurance. Enough said? Do not expect to get any money back while alive, but at least one or the other of my husband or I will be "taken care of." We hear from our life insurance company about once a year -- which is fine with us.

I have no problems with the life insurance company. We just pay the bill every 3 months. We really don’t have any interaction with them besides that.

My life insurance company has always answered any questions I have had as well as always allowed me to contact them regarding any information I need or want clarification about. The customer service is outstanding and the representatives are kind and caring and very knowledgeable about the product they are offering. I wouldn't choose another company even if the prices were beatable.

I just recently replaced my life insurance policy to MetLife. I called them to get some info on their rates, etc and spoke with a rep. who was very knowledgeable and very friendly. They answered all of my questions completely. I haven't received my policy yet but look forward to getting it. They beat the prices of other companies and were more informative than the other reps I spoke with.

The price is high and the customer support is really slow. I'm put on hold for more than 20 mins but once I do talk to someone and they send me to the right department they are pretty good solving the issues or questions I may have.

I am happy with the insurance company. It was easy to sign up and get coverage. I believe with the help of the company I have got enough coverage to cover any dealth cost for my family.

Great customer service. The rates are higher than competitors though. I would recommend for someone looking for a long term product. Easy to deal with. A well-known reputable company with your interest in mind.

I have MetLife through an employer, so I did not go out and do the research beforehand. However, since being with MetLife and from working with them and their customer service regarding their products; they are extremely knowledgeable and helpful. Life insurance can be confusing so that is a huge plus for me. I am happy with MetLife as my Life Insurance provider.

I am very happy with the insurance coverage that I have and the company that provides me with the policy for coverage. It makes me feel very secure too that my family will not have to request for donations to help with burial expenses for me and my wife. Also it will help provide assistance to my children and grandchildren. They will be able to not have the burden of trying to afford funeral cost and expenses of trying to pay off bills that might be left.

I have not had any substantial dealings with this company as of yet but I am happy with the premiums. When I need some information, they deliver it in a timely manner.

I got life insurance from MetLife through work. It has a low premium every paycheck and I have the ability to take out the cash value. I don't get a tax deduction for the premium payment, but if I take the cash out it is tax free. MetLife gives several life insurance options so it should not be difficult to find a plan that works for anyone. The security that life insurance gives to your family and close relatives cannot be quantified. Working with a MetLife agent was the best thing I could do to protect my family.

They are honest, helpful and I had no problems so far. Ever since I called to obtain the quote, from actually getting the policy, my agent was there for me, answering all the questions and explaining everything I needed to know.

They are helpful when I have questions. They made the process of choosing the right kind of insurance I needed very easy. They have great customer service.

Obviously, I know one in my family has had the occasion to collect on my policy but my late husband used the same company. When he passed away, I found them to be kind and very easy to deal with. I would definitely give them my recommendation.

I signed up for life insurance through my previous employer under the retirement insurance that they offered. I have never had any contact or correspondence from them. Therefore, there is not much information that I can give you on the subject.

I have had just a little contact with this company. Met with a representative who was professional and I would do business with this company in the future.

I have enjoyed having Metlife, when I contact them with an issue it is resolved in a very timely manner. Their associates continue to contact you to see if all matters were handled, if there is anything else that they can do. They just don't make sure you get to the appropriate person, they will give you the number plus transfer you. I would recommend them to anyone to use especially if they can use the payroll option thru their employer.

I'm very happy with MetLife. The premiums are low, the coverage is excellent. They are one of the leaders in the insurance industry so I feel confident that if anything were to happen that my family would be well taken care of.

Obtained insurance through work. No complaints; fair pricing; have had insurance for long time; like payment plan of equal bi-weekly payments. Administered without requirement for periodic medical "inspections".

Satisfied with them, just wish I could afford whole not term. It shouldn't cost so much for whole life insurance. The other thing is it is very expensive to get insurance for the older you get! I don't think having a cap is fair. Just my two cents!

Used MetLife. They were very good for a while then something happen with the agent. I guess he was not turning in all the money myself and other people were turning in so they had a class action lawsuit. This happen to me in the late 1990's. I was a police officer in the city at that time. We have our own life insurance so I put my money into that along with IRA, Def Comp. I'm off the force now working under the table, retirement.

Hard to say what you are looking for, I pay a premium each month. When the time comes family will cash in, cost is low enough for me to afford on a fixed income. My bank was the people that suggested and obtained the policy, I just continued it.

I like the customer service of this company because they care. They are good at getting the information I need in a short amount of time and they keep me informed when things change with my policy.

I really have no experience as yet. My payments are deducted from my paycheck. It is a term life policy that I got through my place of employment. I really do not even know the exact level of life insurance amount that I have, but during my retirement classes coming up in November 2015 I will learn more about them.

I have never had any problems with this company. I got it at the age of 25 and my payment has stayed the same, it is a good amount 100000 policy and I also have recommend to others to go with this company. I trust them completely. I can make changes at any time with no problems. I use the company website which is very helpful with everything.

Good insurance and good rate. I would recommend it to anyone who's looking to protect their family for the protection it offers plus it gives me a peace of mind for the sake of my children.

It's fair enough, although I am considering switching after the next year. We'll see what the next year brings me. I'm thinking if I can cover any costs before my death out of pocket, there's really no need to have insurance.

I am happy with this insurance. The premiums are low enough that I can afford it. I'm sure it will come in handy in the future. I would highly recommend it to anyone who needs insurance.

They are good to go. I would say that I would join them again if given the chance. I like MetLife and they do exactly what I have ever asked of them. If I could describe them in one word it would definitely be good.

I have no experience with my life insurance company. I have never needed to use them. I would be dead if the benefits were going to be paid out so I will never know how they perform.

I had to have a vet general history and am contacted every year to make sure I have enough coverage and if I want more. Sometimes I up the amount but most years I just stay at the same coverage.

MetLife - providers of insurance among global. MetLife offers several life insurance policies: Term Life, Whole Life. Whole life is the best, it coverage for your family. Also, their agent will products' information and services for you.

I have never had to use my life insurance obviously. But I feel good knowing that if something happens my costs will be taken care of and my family won't be going poor over funeral and final arrangement costs.

All my married life our family has used MetLife and before that my family used MetLife and we have never had a problem with them. They processed our claims quickly and efficiently and their fees are comparable to other insurance companies.

I have no issues, I have never had to contact them or obviously use this. The cost is what I was told and has not increased. I am getting what I paid for. I would recommend this company to anyone who asked. They are a professional company and I can check information on the internet if need be. Their website is easy to use and if I had issues I could always call.

I am satisfied with my life insurance company because of the convenience. I set the amount each year when I set my benefits at work and then I never have to worry about it, I trust it will be there for my family if they ever need it. I like having an insurance company that is easy for me to set up and reliable enough that I know that things will be taken care of if anything were to ever happen to me. I really like that. I can't say that I am more than satisfied because I personally will never need to use my life insurance. Hopefully my family won't need to use it in the near future either. I trust my company and the insurance providers they have us use so because of this I feel confident that if the worst was to happen and my family needed to use my life insurance, the money would be there for them.

I have dealt with MetLife for many years. One policy I have is one that my mom took out on me when I was very young. It taught me how important it is to have insurance. She took policies out on me, my younger brother and older sister when we were small. It was term insurance and paid for by the time we were teenagers. I was 16 and my older sister was 18. She had gotten married, and had been married nine days when she passed away. She and her husband had an appointment with the MetLife insurance company to take out policies for the day after she died. My mother used the policy she had to bury her. After my dad died, a year ago last May, Mom turned the policies she had taken out on us over to me and my brother. We have always used MetLife. They are trustworthy and are there to help.

They are good. They take care of you. And it's good to have someone take care of you, looking out for you. Everybody needs a safety net. MetLife is mine, has been there for 5 years, and probably for the next 50 to come.

My family and I have been members of MetLife for over 25 years now and I would highly recommend them. They are very helpful and always available to answer any questions. The website is easy to navigate and has the tools to make your experience more efficient. They are priced a bit higher than others but quality is more important to us.

I likes that they are a big name company. Everyone knows them and they have some good rates and they are family oriented. They make me feel like they value my business and they are tried and true with me.

It's better cost. It has a lot of things and it had a lot of potential than other maybe most than other. It's great and it's easier to use and it might be great to use for a good company that has a lot of things. It offer a lot of things.

My experience with MetLife has been great, no problems at all. I have a $135,000 policy and pay $37.00 mo. When I went to get the policy all I had to do was go take a blood test and give medical history report and that was it.

I haven't used the life insurance so there isn't much to say. My husband bought the policy for me through the company where he works. It is an $80,000 policy.

MetLife has the option of auto pay, so it gets deducted automatically off the paycheck. We have not been in any accidents, thankfully. That also means we have not had much use for the insurance, and have not made any claims. However, MetLife has extra discounts through work and also auto insurance available through them. The company has a good reputation, so it's good to have.

They have good rates and easy to work with. Easy to contact. They have great customer service. Easy to understand policy. I didn't have to see a doctor to get the coverage I wanted. Easy low payments each month make it easier on me.

I am very pleased with Metlife life insurance. They are reasonably priced. I am a single mother of two children and cannot afford a major life insurance that cost plenty each month. They worked with me to get a plan I could afford, so I could make sure that my children would have something after my passing. Also, they will pay quickly to the beneficiary.

As far as I can tell it does the job but I have been thinking of just putting money away rather than pay for insurance starting to not make much sense to me.

MetLife is an average insurance company. It is a very large company and all of the correspondence is through the US Mail. They send me letters when there is a change or another required notification. The life insurance was purchased when I was employed but I have since retired. MetLife sent me a letter asking if I wanted to continue the policy and I said yes in a letter to them. MetLife has notified me each time by letter of all changes. When I reached a certain age, the policy was reduced by half. MetLife notified me of this major change. MetLife is paid through a retirement check deduction from my former employer. This is very convenient.

They are always there for me and make sure I am covered and have the best coverage possible. I really like my agent and feel they are very knowledgeable.

My wife has Metlife through her company. When we finally got registered they did not have me listed as a beneficiary. This error was corrected, I filed a few successful claims. The company changed name and everything had to be resubmitted, after months and months of waiting I find out they put my Date Of Birth wrong. After taking forever to get a hold of of course a non English speaking person I could barely understand I verify all the info and they tell me my d.o.b. is wrong but will not tell me what the d.o.b. is because. They say my info is wrong?? After waiting for 20 minutes they finally tell me after verifying through the old policy, there is an error they say. They put my wife's D.O.B. where mine should be but they can't/wont fix it and tell me I have to resubmit all the enrollment information again!!! They know the correct information, they KNOW they made the mistake but will not change it... They are incompetent, rude, and unhelpful.

It's provided by my job so I rarely even think about it but it's good to know it's there. I don't have to worry about premiums or customer service so it's not really an issue for me.

It is open enrollment time. The only dealings I have had with this insurance is at enrollment time. I have never made a claim and do all my dealings online.