MetLife Life Reviews

Horrible response and do not exercise their mission or core value statement. I literally just asked the representative, do I need a death certificate to speed up the process. I have been in and out of hospitals for the past year. Multiple specialist to identify exactly what my illness has been. I also have been on disability. I am simply trying to pay my hospital bills and the Metlife team insist they need more paperwork. It is already stressful enough and they don't seem empathize or care. Search for another company, they are absolutely horrible.

They are unresponsive via phone and mail. Each time that I contact their customer service department, they claim that they are not aware why the request cannot be completed but that is all that they know. This has been happening for five months. They are useless.

First of all, the TCA account? MetLife offers a check. I guess. But nowhere Did I see that and this Tca account is just? I feel really is pushed and broadcasts in big letters. I couldn't find anywhere where you could get a check. This is the worst experience of my life. It's not total control. The draft checks they send you hardly Nobody takes. That was my first problem. And then I finally got a card, a debit card. And when it gets down to 2 fifty, you don't get to use it no more. They close out your account. I waited. I'm still waiting on my check. For the last two fifty four over a month, I'm going through a lot. My dad died, and this has been just mentally exhausting.

Ever since MetLife switched all of their products to different insurance companies I have had a problem with them. Whenever I mail my payments into the North Carolina office which are loan payments only and is put so on the checks and also across the mail-in statements for the past 2 years ever since they switched the office from New York to North Carolina I have been calling every month and every time I make a payment to them to do a premium payment reversal to a loan payment. I get a different representative each time I call and each time I call they're going to do something about it so I'm told and nothing ever gets done about it.

My mother passed away, I am a beneficiary and have been unable to get the claim. I have been told everything from there is no record of me being the beneficiary (I supplied the needed documentation), I have been told to fill out a form (which contains false statements which I will not sign and told them why), to they need legal court papers showing that I am the executor of her will (as if that has anything to do with being a beneficiary). I have sent them so much documentation yet they still will not pay. They will not answer my questions, they will only read off of a 'script'. Even the so called supervisors do not give any more information than the person who answered the phone.

Just wanted to let other people know please do not do business with MetLife. My dad passed away. I'm the beneficiary. Nothing but a runaround so if I see my dad's life insurance policy that he paid for before I die of old age I will be really surprised. Never have I worked with the company that's so crappy. So again please do not go through this company for anything. Read all the reviews. They're all bad.

I fell and the result was a ruptured disc. They dragged it out wanting more info from the Dr. They got everything they needed, then denied me. With no explanation as to why. Policy says accident. I didn't fall intentionally.

Do not! I repeat do not invest with Metlife. My policy was through my job so I didn't have a choice. They are horrible at getting your business done. After filling out the necessary documents to get my annuity refund I was told I would get it in 5 to 10 days. Right now, two months later, no refund. I am on hold for another unqualified, unscheduled metlife employment trying to find out what's going on with my situation. Of course I'm getting excuses on why the ball was dropped. Amazing how fast they are to use your money but to get it back. Good Luck!!!

I file a claim 3 months ago .I provided every document they ask for. Every time I call different representatives give me the runaround. This company is a fraud and don’t like to pay. Nobody never returns my calls like they promise and the supervisor is no better. So disappointed in this insurance company.

MetLife Insurance refused to pay life insurance claim for my Father after he made monthly payments for 50 years of his life until his death. Group # **, Claim # **. I spent 100's of hours filling out forms, same forms 10 times, and many hours on phone talking to Met representatives (49 minutes today), regarding this account. MetLife received the same claim form 5 times from me, death certificates multiple times. Power of Attorney multiple times. MetLife has stolen the benefit that My Father had paid for for 50 years.