Humana Medicare Supplement Insurance Reviews

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About Humana Medicare Supplement Insurance

Humana provides three types of Medicare coverage options for Medicare users. Its Medigap plans are designed to help seniors afford the cost of healthcare by covering items not traditionally included in Medicare Parts A and B. Policies are available for plans A through N (except part D), and Humana also offers plans for vision, dental and prescription coverage.

Visit www.humana.com/medicare/medicare-supplement-plans
Pros
  • Quotes available online
  • Buy online or through an agent
  • Search coverage by ZIP code
Cons
  • Limited prescription coverage
  • Plans not available everywhere

Helpful Reviews

Prattville, AL
Verified purchase
Have had them a year and worst company for getting approval on medications, no matter what your dr states or proof you offer you get denied. They are rude, and not helpful at all....

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Wichita, KS
Verified purchase
My wife and I are now roughly 3 years into retirement. Thus far, we are VERY happy with our Humana coverage. Our prescription costs have been remarkably low and our other medical ...

Read more

What is Humana Medicare Supplement Insurance?

Humana’s Medicare Supplement Insurance, also known as Medigap, helps pay for healthcare costs that aren’t covered under Medicare Parts A and B. To qualify, you must be at least 65 years of age, be enrolled in Medicare Part B and live in a state where Humana offers the coverage you want. You can easily find what coverage is available in your area by doing a ZIP code search on the Humana website.

Humana offers three types of plans for seniors in need of coverage.

  • Humana’s Medicare Supplement Insurance: Medicare supplemental insurance exists to cover healthcare costs not paid for under Medicare Parts A and B. This can include items like deductibles, coinsurance and hospice care.
  • Medicare Advantage plans: Humana designed its Medicare Advantage plans as an alternative to government-offered Medicare. These plans cover what’s included in Medicare Parts A and B but also provide additional coverage, such as prescriptions, dental and vision.
  • Humana’s Medicare Part D prescription drug plans (PDP): PDPs help cover the cost of prescription drugs, which can be astronomical for seniors on Medicare and a financial strain for those on limited incomes, such as Social Security. A PDP plan can be purchased as a stand-alone plan to help supplement your Medicare or any supplemental plan without prescription drug coverage.

Humana Medicare Supplement Insurance plans

Humana’s supplemental insurance is available under Plans A, B, C, F, G, K, L and N. A high-deductible Plan F is also available. Supplemental insurance coverage may help lower the cost of coinsurance and deductibles and cover special care or tests, including blood draws and skilled nursing facilities. Some plans even provide emergency travel insurance.

Generally, Medicare Supplement Insurance does not cover items like vision, dental care, hearing care, private nursing, long-term care or prescription drugs. Your specific coverage varies by the plan you select. Explore the plans below to better understand what each offers.

Plan A
  • Medicare Part A coinsurance and coverage for hospital benefits: Included
  • Medicare Part B coinsurance or copayment: Included
  • Blood (first three pints): Included
  • Hospice care coinsurance or copayment: Included
  • Skilled nursing facility care coinsurance: Not included
  • Medicare Part A deductible: Not included
  • Medicare Part B deductible: Not included
  • Medicare Part B excess charges: Not included
  • Foreign travel emergency: Not included
Plan B
  • Medicare Part A coinsurance and coverage for hospital benefits: Included
  • Medicare Part B coinsurance or copayment: Included
  • Blood (first three pints): Included
  • Hospice care coinsurance or copayment: Included
  • Skilled nursing facility care coinsurance: Not included
  • Medicare Part A deductible: Included
  • Medicare Part B deductible: Not included
  • Medicare Part B excess charges: Not included
  • Foreign travel emergency: Not included
Plan C
  • Medicare Part A coinsurance and coverage for hospital benefits: Included
  • Medicare Part B coinsurance or copayment: Included
  • Blood (first three pints): Included
  • Hospice care coinsurance or copayment: Included
  • Skilled nursing facility care coinsurance: Included
  • Medicare Part A deductible: Included
  • Medicare Part B deductible: Included
  • Medicare Part B excess charges: Not included
  • Foreign travel emergency: Included
Plan F
  • Medicare Part A coinsurance and coverage for hospital benefits: Included
  • Medicare Part B coinsurance or copayment: Included
  • Blood (first three pints): Included
  • Hospice care coinsurance or copayment: Included
  • Skilled nursing facility care coinsurance: Included
  • Medicare Part A deductible: Included
  • Medicare Part B deductible: Included
  • Medicare Part B excess charges: Included
  • Foreign travel emergency: Included
Plan G
  • Medicare Part A coinsurance and coverage for hospital benefits: Included
  • Medicare Part B coinsurance or copayment: Included
  • Blood (first three pints): Included
  • Hospice care coinsurance or copayment: Included
  • Skilled nursing facility care coinsurance: Included
  • Medicare Part A deductible: Included
  • Medicare Part B deductible: Not included
  • Medicare Part B excess charges: Included
  • Foreign travel emergency: Included
Plan K
  • Medicare Part A coinsurance and coverage for hospital benefits: Included
  • Medicare Part B coinsurance or copayment: 50%
  • Blood (first three pints): 50%
  • Hospice care coinsurance or copayment: 50%
  • Skilled nursing facility care coinsurance: 50%
  • Medicare Part A deductible: 50%
  • Medicare Part B deductible: Not included
  • Medicare Part B excess charges: Not included
  • Foreign travel emergency: Not included
Plan L
  • Medicare Part A coinsurance and coverage for hospital benefits: Included
  • Medicare Part B coinsurance or copayment: 75%
  • Blood (first three pints): 75%
  • Hospice care coinsurance or copayment: 75%
  • Skilled nursing facility care coinsurance: 75%
  • Medicare Part A deductible: 75%
  • Medicare Part B deductible: Not covered
  • Medicare Part B excess charges: Not covered
  • Foreign travel emergency: Not covered
Plan N
  • Medicare Part A coinsurance and coverage for hospital benefits: $20 copay for office visits; $50 copay for ER
  • Medicare Part B coinsurance or copayment: Included
  • Blood (first three pints): Included
  • Hospice care coinsurance or copayment: Included
  • Skilled nursing facility care coinsurance: Included
  • Medicare Part A deductible: Included
  • Medicare Part B deductible: Not included
  • Medicare Part B excess charges: Not included
  • Foreign travel emergency: Included

How much does Humana Medicare Supplement cost?

The cost of Humana Medicare Supplement Insurance depends on which plan you select. Review the chart below for the average monthly cost by plan type in different parts of the country.

PlanTulsa, Oklahoma*Missoula, Montana*Columbus, Ohio*
Plan A$174.32$135.56$101.32
Plan Bn/a$147.36n/a
Plan Cn/a$191.53n/a
Plan F$226.19$195.41$169.45
Plan F**$41.46$46.69$52.43
Plan G$71.97$180.55$131.38
Plan K$100.57$80.28n/a
Plan Ln/a$113.31n/a
Plan N$157.06$130.57$110.72
*This quote is just an estimate. It's based on a 67-year-old female who doesn’t smoke.
**High-deductible plan F has a deductible of $2,300, compared to $185 for other plans. The trade-off is the much lower monthly premium cost.

Humana Medicare Supplement Insurance FAQ

Is there an open enrollment period for Humana Medicare insurance?

Yes. The open enrollment period for Medigap begins the first day of the month you turn 65. You must also be enrolled in Medicare Part B. You can enroll in a Medicare Advantage plan or a Medicare drug plan (Part D) when you turn 65 or during your Initial Enrollment Period, Special Enrollment Period or regular Medicare enrollment periods for Medicare.

What states offer Humana insurance?

Find out if Humana is offered in your state by entering your ZIP code on the website to see plans in your area.

Does Humana offer supplemental dental insurance?

Yes, but not as a part of its Medicare Supplement Insurance. Supplemental dental insurance can be purchased separately.

Is Humana Medicare Supplement Insurance worth it?

If you’re not satisfied with Medicare Parts A and B, we recommend supplemental Medicare insurance to ensure you have the coverage you need. Humana’s Medicare Supplement Insurance provides extra protection and offers straightforward pricing and coverage information.

Still have questions?

Is Humana a good Medicare supplement?

Humana is a health insurance giant offering a variety of Medicare insurance products and plans that can save seniors money. That said, Humana received mixed customer satisfaction ratings for various plans sold nationwide on the National Committee for Quality Assurance’s (NCQA) latest Health Plan Ratings report. A Humana plan may not be right for those looking for an exceptional experience with their Medicare Advantage or Supplement plans.

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Humana Medicare Supplement Insurance Reviews

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    Page 1 Reviews 0 - 30
    CoveragePriceMaintenanceStaff

    Reviewed March 21, 2026

    My wife and I are now roughly 3 years into retirement. Thus far, we are VERY happy with our Humana coverage. Our prescription costs have been remarkably low and our other medical needs have all been covered better than I could have ever imagined. In fact, my State Farm agent, with whom I carry auto and renter's insurance, recommended that we use Humana as our Medicare supplement. Even though he does not work for Humana, he still noted that Humana was our best pathway to follow.

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    Customer ServiceCoverageTechRefunds & PayoutsStaffBillingTransparency

    Reviewed Dec. 17, 2025

    Per our 25-year experience working with Health Insurances, we would like to warn people regarding Humana, so they avoid falling into the same trap as we.

    Humana representatives, as the face value, act very polite, calming down customers promising to take care of them. In fact - they do not lift a finger to actually resolve issues.

    Here is just one (out of several) example: The breast cancer specialized doctor ordered the after-surgery PET SCAN. Provider perform the scan. Humana denied to pay for this scan. Provider kept sending us the bill for $5,300. For 4 months, during our numerous phone conversations with Humana - different representatives kept saying different things: ones said that come "code" was incorrect, others kept saying that we should not pay this bill and we should not worry about this matter as they will take care of this. Our numerous attempts to either get some meaningful explanation on that mysterious "code" or request Humana, as our Insurance, resolve the specific "code" situation with Provider and our Doctor - failed.

    For 4 months we have been getting the same $5,300 bill from provider, Humana denied our appeals and grievances, Humana representatives kept assuring us that we have nothing to worry about. Finally, Provider passed our case to Collectors, Humana does not accept any more appeals due to 90 days grace period. Using common sense analysis - what result comes out on: Why benefits from the obvious procrastination in resolving our issue? In our case - we were left one-on-one with Provider, whom Humana did not pay. We paid insurance premium be protected, and in reality - Humana deliberately procrastinated resolving the case.

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      Customer ServiceStaff

      Reviewed Dec. 6, 2025

      Have had them a year and worst company for getting approval on medications, no matter what your dr states or proof you offer you get denied. They are rude, and not helpful at all. Would not recommend if your meds are important to you.

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      Customer ServiceCoverageSales & MarketingPriceStaff

      Reviewed Nov. 15, 2025

      I experienced deceptive sales practices with Humana sales manager, Marlin **. She told me that changing from the Medigap Plan G High Deductible to the Medigap Plan G requires underwriting, despite that both plans have the exact same benefits. Marlin said the deductible part of the High Deductible Plan is considered a benefit therefore, underwriting is required. Marline referred me to the Summary of Benefits for both plans and then refused to send me the summaries. She tried to get me to settle for the general info readily available on the internet, but I insisted on the summaries. She refuses to send them to me. Well, how can I verify what she told me, which makes no sense, if she won't send me the Summaries, where the proof is supposed to be.

      I finally got frustrated with the communication because, on top of Marlin's refusal to send what she referenced, she kept trying to push an advantage plan on me. I informed her that there is nothing advantageous about any Advantage plan for me, but she persisted. I had to shut down communication. I contacted the State Division of Insurance and they informed me, in writing, that they do not consider a deductible to be a benefit. I sent all the communications between me, Marlin, and a front line agent to the Division of Insurance. I get the impression that they are looking into the false information and/or business practices of Humana. Caveat emptor when dealing with Humana!

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      Customer Service

      Reviewed Nov. 6, 2025

      I have a prescription to refill my diabetic sensors. Humana received this 9 days ago and is unsure how to approve the prescription for a refill of Dexcom sensors. They say they need additional documentation for a prescription they initially filled 12, 9, 6 and 3 months ago, but now while speaking on the phone with them they say they need additional documentation but are having a hard time telling me what it is exactly they need. I now know why my pharmacy is having difficulty. Humana appears at this time to be in a catch 22. They need more documentation but don't know what they need.

      I was told they didn't know what I was ordering and when I asked if I could make a 3 way call with the pharmacy who has been told multiple times Humana was requesting additional documentation, they magically had their number and knew who to call and what prescription needed to be discussed and put me on hold while they called them and wouldn't let me be on the line. If they are having such difficulty fulfilling a prescription for a common prescription.

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      StaffHonesty & Transparency

      Reviewed July 19, 2025

      Humana agent lied about critical aspects of Medicare supplemental policy. He stated that the Humana HMO required no pre-authorization for specialists and that physicians out of network could be used. Neither are true. These are only 2 of the numerous lies used to induce us to sign up for the policy. Humana is, directly or indirectly, enticing their agents to employ such fraudulent practices.

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      Punctuality & SpeedRefunds & Payouts

      Reviewed March 21, 2025

      Personally I loved the plan I had last year. This year is why I give it a ⭐️⭐️⭐️. I wanted to go to my dentist and I can’t cause it would be out of pocket. So guess what who the heck can afford that. 😡😡😡 So I can’t wait to go back to what I was on 2 years ago. It will NOT be Humana.

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      Customer ServiceCoverageTechPriceStaffBillingRatesTransparency

      Reviewed Feb. 9, 2025

      Based on cost data provided by Humana in November 2024, I switched my Medicare Part D coverage to Humana for 2025. Based on my specific prescriptions, the website provided detailed cost, by month and annually. Using their mail order pharmacy (Centerwell), the total annual drug cost that was quoted was $846.86 and based on this, I enrolled and changed from my prior provider. However, when I received my bill for the first 3 month order, it was $1016.23! (This included the $550 deductible, but so did the annual quote). I have complete copies of all the information they provided during the enrollment process.

      I am guessing that someone made an error in the database that was used during my enrollment because when I went back to the website in January, the cost quoted was changed to $1655.36 (all of the change was related to **). In January, I spoke to 6 Humana representatives to get an explanation, but none could explain what happened...Although I provided copies of the data, the representatives never provided an explanation. In January, I filed a grievance and it was denied because it was processed as if I was requesting an exemption to the ** pricing. I was requesting them to honor their enrollment quote. BUYER BEWARE!!! Hopefully, I was the exception, but If there are others that had a similar experience and would be interested in a class action, please respond... **

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      Customer ServiceRefunds & PayoutsStaff

      Reviewed Oct. 25, 2024

      Humana my mother she was too old for them to pay for her survival due to her ethnic background. Humanity is horrible and ignorant in its efforts to care for those of diverse health backgrounds. Humans especially does not validate the sincere health lives of ** women and their possibilities to live longer.

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      Customer ServiceStaff

      Reviewed Aug. 7, 2024

      I was a loyal Humana customer until I wanted to order refills and no one could understand why I was locked out of my account. They said someone was trying to get into my account and changing my password. Duh, it’s me. I gave: My name, My member ID number, My email address, Home address, Phone number, SS number, Medicare ID, Mother's maiden name, Last 4 of the card on file, And road I grew up on. (The secret question that gets you into everything.) Answered all and didn’t prove anything to Humans nor CenterWell. But explain why if I couldn’t prove it was me over the phone and why were they trying to send me narcotics.

      Enough is enough. I had my drs (who know it’s me) send my prescriptions to another pharmacy (where no one knows me) before the end of the month and placed the refilled narcotics on Humana prescription card then yanked my account proving it's me.

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      CoveragePriceOnline & AppRates

      Reviewed July 23, 2024

      Humana Medicare is NOT health insurance, it's coffin insurance. Rather than do what they're supposed to, they really hope you die trying. You'll waste days of your precious life getting them to cover what they're supposed to cover. They put me through hell to get G7 then would not even sell them to me at the covered price on their website. How they are able to legally do business in this country is beyond me.

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      Customer ServicePriceMaintenanceBillingHonesty & Transparency

      Reviewed March 26, 2024

      I have Humana D. I have never in my life encountered a more inept billing department and customer service team. I have been with them for exactly three months, and each and very month I have to call multiple times to resolve the same issue repeatedly. They falsely claim in letters they send that they attempted to reach me. Then why do I have no missed calls on the dates they claim they called? They allege that my bank refused the debit, but my bank states this is not true, and that the payment was removed by Humana. They promise to fix issues and fail to do so.

      I will never use them again, even though they are less expensive than other options. It is not worth the hassle of having to call repeatedly each month to address the same problems, only to find they are unresolved and have to call again. The billing is incompetent, customer service is incompetent, and they repeatedly mishandle my payments. The problems are at their end. I have never bounced a check in my life. I have more than enough money in the bank. The bank says they have no record of returning payments. Humana claims that is the issue my bank not them despite my bank having no record of what they claim. The problem lies with them, not with me. My advice is not to use this service if you ever encounter any billing problems; you will regret it.

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      Customer ServiceCoverageOnline & App

      Reviewed Jan. 25, 2024

      This has to be the worst insurance out there! First they market one thing during open enrollment and even today, it hasn't changed on their formulary. They require a PA for drugs that you've been on for years and deny them! Their website shows it covered with no PA required yet they are requiring it. IF YOU HATE YOUR PLAN you have until MARCH 31st to change it! Just changed mine back after they continually deny items that should be covered. NEVER again will I even consider any HUMANA plan. They deserve ZERO STARS.

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      Price

      Reviewed Jan. 12, 2024

      My wife's premium for 2023 was $77.30 per month or $927.60 per year. Her prescription costs totaled $92.60 at the end of November 2023. There was no change in December so the total for the year would be approximately $100.00. Humana paid nothing. Not one single penny. The CMS, Centers for Medicare & Medicaid Services, state the average part D premium amount is $56.49 per month. Humana has changed her premium to $108.60 per month, a 40% increase for a total of $1,303.20 per year. I am sure we can expect Humana to pay nothing since the prescriptions have not changed. I have experienced close to the same treatment for my policy that has also been raised to $108.60 per month. We will now be paying $2,606.40 per year and for next to nothing. I should have been paying closer attention to what I was getting, and you should check every option before you deal with Humana. Big premiums and not much else is what you can expect.

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      Customer ServiceCoverage

      Reviewed Jan. 4, 2024

      Purchased Humana Advantage medical plan only to discover at my first instance Humana is the worst insurance organization I have ever encountered. Unacceptably low number of in-network doctors. They do not cover my very common cholesterol med. I attempted to cancel my coverage, they denied my request for a false reason. Had to file multiple complaints. Their customer service people are absolutely useless. Stay away from this company.

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      Customer ServiceCoverageSales & MarketingStaffHonesty & Transparency

      Reviewed Dec. 11, 2023

      I moved from New York to Summerville, SC. When you move you have 3 months to change insurance plans. Let me state I am an insurance salesperson. I always had Blue Cross Blue Shield, my mistake I picked Humana PPO in SC. I have been on a medicine for 5 months and it is working well. Humana has denied this medicine on their plan abruptly because they do not like the code that has been given to them on the prescription. There is no other code unless the DR lies and he is not, nor do I expect him to.

      I did check the medicine before I signed up for Humana Ins. It is covered, IF YOU HAVE THE CODE THEY WANT. That is not on the information list. This company is TERRIBLE, I have spent hours on the phone with MY Doctor, Insurance company, and the pharmacy to no avail. BEWARE OF THIS COMPANY. I will be changing in one month back to a BCBS plan. It should be against the law to stop a medicine in such a way as it hurts the person not the large company that does not care about its members. Besides all that, when you call Humana all they want you to do is leave a number so they can call you back. It takes 4 minutes at least to get someone on the phone. Then you can't understand them. I DO NOT RECOMMED THIS COMPANY TO ANYONE, THE COMMERCIALS ARE LIES, THEY DO NOT CARE ABOUT THEIR MEMBERS, ONLY THE DOLLARS.

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      CoverageRefunds & PayoutsStaff

      Reviewed Nov. 24, 2023

      I changed to Humana Health insurance instead of staying with Michigan Blue Cross Blue Shield. Biggest mistake of my life!! I was told I have durable hospital equipment coverage I’ve been fighting them for 5 months now to ge reimbursed for a hospital bed I need since I had my leg amputated. I pay $232.88 per month. $2328.30 is what I’m owed. I had a total of 14 surgeries in 6 months & had to get my leg removed. Every time I checked to see what I needed for this claim they would say I need something else. I’ve been fighting for my money for 5 months now! I’m going to contact my Attorney General’s office of Michigan & I’m going to get a patient advocate & fight this. DO NOT GET HUMANA! I’m going back to Blue Cross Blue Shield. I’m debating to get a lawyer for this. They are going to pay me or I see a lawyer.

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      CoverageStaffBilling

      Reviewed Nov. 3, 2023

      My step dad passed away in Mazatlan Mexico. He had a Humana plan that covers out of country USA for the first two months. It was a horrible experience. He was in three different hospitals with emergency episodes. When I submitted my claims as representative of the estate, Humana said,, because the doctors didn't write the word "emergency" in their reports that the claim was denied. Initially I spoke with representative Meghanne J from the Dual's department who sold me the moon and told me what I wanted to hear. She said I had to submit my claims to the "Foreign Claims Department". There is NO foreign claims department!! At the end of our conversations, I was asked to leave a review. I left excellent reviews because I was lead to believe everything would be paid.

      After 5 months of false hopes and promises I became frustrated. Upon expressing my frustration, I was no longer able to leave feedback!!! They had been stringing me along the whole time for the positive reviews!! I was expected to provide professional translations of the billing. Good luck with that. Humana is a multi billion dollar company and you mean to tell me that they don't have the software to do this? Then they wanted the codes that Mexico doesn't provide. All I got was the runaround. It's been almost a year and It is my opinion that this is a heartless company full of deceit. I have since signed up with Lakeside Medical Group in Mazatlan Mexico. It's free. Google that,, contact Lucia Lleras... Lakeside will NOT deal with Humana.

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      Customer ServiceCoveragePunctuality & SpeedStaff

      Reviewed Aug. 28, 2023

      Humana says that they see us, but they certainly DO NOT make the process of filing a claim easy. After submitting a claim under my dental coverage, it took over two months to get them to respond. They ignored the claim and never contacted me to say they were ignoring it. It appears that there is a separate member ID number for dental versus medical, although they never sent me a new ID card or informed me that this was the case. Therefore my member ID did not match, so they just ignored it.

      Finally after I took the initiative to find out what was going on and answered all their questions, the claim was approved and they sent that determination to the Dentist involved. Problem solved, so I thought – NOT! Over a month later I received a notice in the mail that the claim was being denied because I did not answer a question regarding whether this was a new service or a replacement service. I had answered that question when they originally approved the claim. I called and answered the question again and now I have waited over a week for them to notify the dentist. This is the worst approach I have encountered regarding bureaucratic processes that ignore customer care and concern.

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      Staff

      Reviewed July 13, 2023

      I saw DDS Francis ** for new dentures. Dr. ** and his staff were so considerate and listened to all my issues. I had a bad experience with the dentures I have so I was surprised he did the impressions himself. They took time to explain everything and make sure I was comfortable with what they needed to do. I highly recommend him to anyone in need of a dentist.

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      TechPricePunctuality & SpeedRefunds & Payouts

      Reviewed July 6, 2023

      I was attempting to get an estimated out of pocket cost on a surgical procedure and neither the provider nor Humana would provide. Ultimately, without knowing costs I did not schedule the eye surgery, which probably made Humana happy. I also tried to file a complaint about the provider, which Humana referred me to, only to be told the provider was right in not providing me with an estimated out of pocket cost.

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      CoverageRefunds & PayoutsBillingRates

      Reviewed Feb. 14, 2023

      This has to be the worst experience ever for me dealing with an insurance company. They never wanted to pay the bill. They had one story after another. The clinics were hospitals, the clinics used the wrong billing codes, then, Humana asked the clinic for their money back, and sent the bill to me, again. I'm still having to deal with them for a bill from last MAY, over 9 months ago. If anyone has fair dealings with this company - good for you. I don't know they show a rating like they do with Consumer Affairs when the other rating outlets show them at 1 star or less. I'd give them a zero star rating if possible. Just a nightmare, total nightmare.

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      CoverageStaff

      Reviewed Feb. 9, 2023

      I would like to say how can people afford their meds. I been on a medication for a year now. Now since Humana doesn't want to cover it I have to find another one that hopefully works. There is no help for people.

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      CoverageSales & MarketingPriceRefunds & PayoutsStaffRates

      Reviewed Jan. 23, 2023

      I selected this plan with the help of my insurance broker. It appeared that they covered most of the medications I take. However, they get VERY creative in finding ways to deny coverage. Even when I could get my doctors to jump through all the hoops they set up to discourage them. They want pre-authorization for a generic. They deny coverage for a medication that my doctor thinks will have better bioavailability for me. In short, despite my physicians spending YEARS in med school, the bean counters at Humana think they know better what is for me. But not really.

      The bottom line is they aren't going to cover most things, so paying the premiums and making appeals is a waste of time and money. Try Mark Cuban's online pharmacy for prices that would beat what it would cost even if Humana DID step up and cover the cost as they are supposed to. It's basically a scam to collect your premiums and rarely to never cover medication costs. If I have to pay for RX coverage to avoid a penalty, there ARE less expensive companies (that may not cover your meds either) but at least your premiums won't cost as much.

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      Punctuality & SpeedStaff

      Reviewed Nov. 28, 2022

      Humana has worse transportation company Motive care. They schedule a trip to hospital, confirm it, and then do not show up. They find all possible excuses not to provide transportation. I have reported it to Humana but they did not change the transportation Company.

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      Customer ServicePunctuality & SpeedStaff

      Reviewed Oct. 26, 2022

      Over the past few years the required transportation to or from a hospital or doctor's office did not materialize. I've had to postpone or cancel two surgeries, appointments, ... The reason? "We DON'T HAVE ANY DRIVERS IN YOUR AREA. UNTIL A PASSENGER IS BEING DELIVERED TO YOUR AREA, NO RIDE WILL BE AVAILABLE. SORRY FOR THE INCONVENIENCE." Yellow Cab also once did the same. At doctors' offices and hospitals they will call their own services "because the rides won't ignore us." Other than that, and the problems with CenterWell, Humana has done very well for me.

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      Refunds & PayoutsStaff

      Reviewed Sept. 3, 2022

      86 YO female sister with severe COPD developed pneumonia and was in the hospital for 2 weeks. After she no longer needed IV antibiotics or acute care, she was transferred to a Rehab Facility. She was unable to get out of bed alone, get to the bathroom alone, much less take care of her other needs. She was on oxygen 4L/min and had zero strength or stamina. She needed Physical Therapy in a big way for reconditioning as well as help with all other needs: bathing, dressing etc. Her Humana Advantage Plan denied her claim after only two days, this was appealed with much effort and time. They then gave her 5 more days.

      The second appeal was denied and there was no other way to appeal. They just stopped paying! No physician that had examined her made this decision, only a physician employed by Humana! PLEASE, PLEASE NEVER hand over your Medicare Benefits to a managed care company. They pay for small things like office visits, medications etc. to suck you in but are famous, in the industry, for denying in patient care so desperately needed/indicated after a severe illness or injury. You are never aware of this until you need it.

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      PriceRefunds & PayoutsStaff

      Reviewed Aug. 4, 2022

      Humana was acceptable in the past but lately they are intolerable. They pay less and charge more. Higher deductible and now they even to refuse to pay their portion of drugs they have paid for in the past. They won’t even accept my doctor sending them information on why I can’t take another drug on their preferred list. They even tried to get my doctor to prescribe a drug not FDA approved for my condition. They reject appeals for no reason. This behavior smacks of profit oriented vs. customer care. When open enrollment comes around, they are history. Avoid these guys!

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      Reviewed June 4, 2022

      Humana Pharmacy is discriminating as where I can refill my prescription. All of a sudden, they doubled my copay at my local pharmacy for one of my prescriptions and if I agree to order it through Humana Pharmacy online, it’s 0 co-pay. I’m 79 years old and have been filling my prescriptions at my local Costco Pharmacy lately. Previously, I used Walgreens and CVS locally. Just my preference!

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      CoveragePricePunctuality & SpeedStaffBilling

      Reviewed June 2, 2022

      This insurance was referred by Medicare Helpline. Thought I had fully vetted but the day it kicked in I lost the ability to go to any of my Doctors or continue with treatment because the hospital I was being treated at was not in network. So for three months I went without care since I could not afford to pay the cost for out of network services. I would not recommend Humana ever. I did go to one appointment as I could not wait and I am still getting bills in the mail for that appointment from 2021.

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      Humana Medicare Supplement Insurance Company Information

      Company Name:
      Humana Medicare Supplement Insurance
      Website:
      www.humana.com