Lemonade Renters Insurance Reviews

My advocate, Enrique, was out sick and Claudia stepped up to help me with my claim. She was very knowledgeable, pleasant, and consistent. I definitely recommend Lemonade insurance for your protection needs. Hope you feel well soon, Enrique. Good job, Claudia. You’re amazing!!! Thank you, Lemonade insurance. Even though I didn’t get the value of my merchandise, I still appreciate all your hard and dedicated work to satisfy me. Thank you!!!

You never really want to have to talk to insurance but Eliana made the experience as painless as possible. She was so incredibly patient, supportive, and understanding. No seriously... When my apartment flooded and I was given 48 hours to get out, effectively making me homeless with a dog and a cat, she literally talked me through a bawling panic attack and helped me focus on just taking care of myself. Never thought an insurance company could so people focused. Never had to sit on hold or talk to a computer through this entire process. Customer for life.

Several high value items was stolen from my car parked in my garage, totaling about $4500. Filed a claim with Lemonade and the whole process from filing the claim to money in my bank account took a single day with no hiccups. Shad was my point of contact and he was excellent.

The advocate I was working with for a claim a file was very helpful. I had all the information I need and the process was quick and easy. I love this rentals insurance because it’s just between the client and the insurance, no third party.

It was extremely easy to file a claim. The helpful messaging throughout the entire process made it quick and simple to get it done. Really appreciate the work they’ve put in to make sure there aren’t a ton of hoops to jump through.

Lemonade made the claim process very simple for me and their claims department communicated with me on a regular basis about what was going on, thank you! It only took 18 days for them to process and finish my claim, I feel like my personal belongings are safe being insured with Lemonade.

The claims experience with Lemonade was both reliable and positive. The Lemonade team member helping me with my claim was super helpful. The app user interface was also very easy to use and user friendly. I would recommend Lemonade to a friend.

I experienced my ceiling leaking in my apartment and it ruined my mattress. I was dreading making an insurance claim because having to get the roofing fixed and the ceilings redone was already stressful enough, but Lemonade (and specifically Emily), was so helpful and communicative throughout the whole process it made it such a breeze. Thank you!

We had an unfortunate flood. I started my claim within 24 hours and a month later I have the money in the bank! The process was very easy to follow and Troy was helpful in streamlining and expediting the experience. Thank you Lemonade.

Unfortunately I had my phone, wallet, and other personal items stolen. After instructing me on how to file a police report, Lemonade let me itemize my claim with the price of each item, and processed my claim within 3 seconds! Received a payout (minus the deductible) the next business day. Highly recommended, will definitely continue my insurance coverage with Lemonade after my current coverage expires.

I filed a claim for an item theft and Claudia was prompt with responses and told me everything I needed to do in order to proceed. The process was very easy and Lemonade was able to help me out in this time of need!!

Quick, easy, and effortless. Hassle-free and extremely efficient. The app is really easy to use, and very user-friendly. I have only have good things to say about Lemonade, and how easy it is to use their system. I will definitely advice any renter to consider them.

Devan helped make a really sad situation as easy as possible. Excellent, quick, easy communication. Couldn’t have had a better experience after rough loss. Within 48 hours of my claim everything had been approved. Thanks for everything.

Very kind, very nice and very helpful and very patient and lovely to work with and she understands the hurt or whatever you going through at the time and she willing to help you through every step of the way.

I filed a claim for a lost/stolen phone and money was in my account the next day! So helpful and easy. I would definitely recommend Lemonade to friends. I couldn't have asked for a more seamless process. You can do it all directly from the app.

They are very affordable, and when I had a claim they took care of it. Thankful for this company and thankful for the quickness of handling my claim. I would definitely recommend this company if you are needing an affordable insurance.

My claim wasn't accurately handled. I had 61 items on my claims list. However my claim was only submitted for 20 items. Due to the fact that the agent handling my claim didn't scroll down far enough. I have contacted Lemonade 3 times about this matter. I have yet to hear back from Lemonade about my claim.

Lemonade has an extremely well-structured system of verification and laudable standards of communication. The associate I worked with was transparent and efficient. It's a nice assurance that my valuables have an extra layer of security in the day to day.

Molly was extremely helpful during a difficult time of dealing with water damage and being relocated to a hotel. The service was fast easy and Molly was extremely friendly! I have gotten 2 friends to sign up for Lemonade because of this!

I had the best experience with my agent that took care of my claim. Lemonade took the time to make sure I was updated on all that was going on, if I had to send in information, etc. They are a friendly, understanding company and I would recommend them to anyone who is in search of renters insurance.

Lemonade is my first experience dealing with any form of Renters insurance. Every negative notion I had about an insurance company Lemonade has proven wrong in the best of ways possible. The cost is cheap, and the process was simple to set up which led me to worry that maybe the coverage was not great as there must be some catch. I thought how could a company be so technologically advanced, user friendly and so cheap, there must be a catch. I thought maybe the insurance wouldn't be great or part of the catch is that it won't cover much. I could not have been more wrong.

Has my iPad stolen, Lemonade made the entire claims process easy to do. It’s all done from the app. After that there were a few emails with claims adjuster and within 7 days the claim was approved and paid out. No back and forth games trying to get it covered or approved.

Everything was so easy to do and submit. They guided me all the way to the end. They approved my claim in 10 seconds. They were there for me when I needed it. I totally recommend Lemonade. Lemonade is awesome.

I am very pleased with Lemonade. My claim was tended to with speed, accuracy and most importantly compassion. Jose was the associate that assisted me with this claim and he went above and beyond to make sure this was taken care of. I am a proud shareholder of Lemonade and I cannot wait to buy more as I have experienced how wonderful this company is firsthand.

Amazing service. Got me and the family into temporary housing and ensured our claim was processed expeditiously. They went over and beyond. Luke was hands on and even offered to call property manager for me. Hope I never need them again but if I do I know I'm in good hands.

I loved the user experience. It was all automated, simple and efficient. No waiting on the phone and complicated instructions/requirements. Just provided necessary info and I’m happy with the reimbursement.

My experience with Stephanie was friendly, fast, and efficient. She and the Lemonade team made this challenging time a bit less so. I was able to reach someone from Lemonade after hours when the issue first arose and Stephanie was responsive and helpful throughout the process. I also had a positive experience with Adam from the claims team.

The process was very smooth and clear. It's easy to follow and the refund approval was very fast. I like the function that it can automatically save your previous steps and you can continue completing it anytime. I'm very satisfied with Lemonade insurance, and I'm grateful that I bought it. I feel can trust and rely on Lemonade.

Morgan as well as any one else that handled my phone calls when I called were very polite and compassionate. I could hear the compassion in their voice over the phone. No matter how times I would ask the same question they were always polite. Lemonade really cares about their customers. They made my situation less stressful.

Mitch at Lemonade in the claims Dept was from the start very thorough snd explained the claims process and from beginning to start he kept me informed as to where the claim stood and what else was needed and it did take a bit to get my claim completed (4 months which may have been due to Covid) but it got approved and the team was great especially Mitch **.

While it’s hard to replace a car full of items, our claims agent Mitch worked diligently and promptly to sort through the claim and make me whole. I could not recommend Lemonade enough. They practice what they preach! Absolutely must have insurance for any renter in a major city. Thank you Lemonade.

Anjelica was a tremendous help through our lost item claim. As you can imagine, we went through a lot of stress in losing those rings and she was very reassuring and responsive in working out our claim. When all was concluded, we were reimbursed the next day so we could quickly begin our search for replacement rings. Thank you Lemonade!

James, you're really good at what you do!! I felt really lucky to experience a service agent with your kindness and competence. Peace of mind and assurance is what I needed to get through this difficult situation and you delivered 110%. I could feel/imagine your smile and light-hearted nature in every email. Glad you're one of the good guys. Keep up the excellent work!

I’ve had Lemonade for years and it was always nice to have the peace of mind. I woke up one morning to find that my car had been broken into and they left nothing.. Unfortunately for me, I just so happened to have a good number of personal belongings in my car from a recent trip out of town. My fiancé and I were devastated. Lemonade made the claims process super easy and kept me updated the whole way through. I never thought something like this would happen to me but I was fortunate to have Lemonade on my side when it did.

I love Lemonade insurance. Easy to file a claim, helpful, and fast reimbursements. I get to file a claim on their website and always get quick responses. Like I said, they're the best! I found them online by accident and it was a blessing.

On the final day of a Memorial Day trip to Napa we stopped for lunch in San Francisco on the way to the airport with our rental vehicle filled with luggage and got back to the car with a smashed window and my luggage and laptop taken. After crying for 2 days I filed a claim with Lemonade. I wasn’t sure how this worked or if my belongings would be covered but they were! Jim walked me through the claim via the app. The process was super intuitive and so very easy. I filed the claim yesterday and woke up to a deposit this morning. While I wish this never happened and I will not be able to retrieve the data I lost, I will be able to replace the items that were taken. I am so grateful and would 100 percent recommend Lemonade to anyone thinking about using them for renters insurance. Thank you Jim and Lemonade for easing the pain of my losses.

Filed the claim during the holiday, the system set up very well to request information they needed and Laurin is very supportive and helpful to process our request and got back to us very quickly with the solution. Glad got her help and got support from Lemonade. Thanks.

Good assistance and ease way to make a claim. They help me the very same day I did the claim. I recommend this insurance 100%. Their app is really user friendly. Automatic payments and the app is useful for any changes.

Shelby was extremely helpful in getting my claim resolved. I really appreciate how quick she was to respond and resolve the issue. She was informative and attentive. The app was also extremely easy to enter my claim. Thanks Shelby for everything!

I had a apartment fire and lost everything. Honestly I was really worried about how Lemonade would handle this. No one ever thinks they’ll be in a situation like I was. They were amazing!!! The response time was extremely fast and I had no issues. I never felt like there was a gap in communication with my questions or concerns. They sent me easy to understand instructions and how to create my list for my claim and any payments made to me came very fast. My whole case was resolved fully within days. My wife in comparison had Geico which took us weeks to resolve. I was so happy with the level of service I received that I raised it when I switched it over because of the experience I had with my agent Morgan. I would recommend their service to anyone as you can rely on them in difficult times.

Sam was amazing at her job. She responded in a timely fashion and was able to help with any questions that I had. I know it’s her job but she was also very empathetic about my loss which shows me that you guys really care. Thanks again Sam!

The whole process was so easy via my phone and the claim was process within a day or two. Got my $$ the day after! I also had a question shortly after submitting the claim, got answered in hours! Thank you for making it so easy.

An initial horrible experience with theft ended with a kind and timely word with Ev. I loved not being on hold for 1000 years to initiate the claim. So the app/chat feature was a plus. I would say, I forgot to add the tax for my stolen items because the app said to input the exact price.. but I followed up with Ev and it was taken care of (this is a critique for the app layout and no fault of Ev). Overall great experience. I would recommend Lemonade.

I never received money for my claim, despite filing two months ago and being told I would receive coverage following a natural disaster back in FEBRUARY. It is JUNE. There is absolutely no excuse for this fraudulent activity. My claim is marked as resolved, but it was by no means resolved. I asked for a direct deposit, but was told that my checks would have to be send via mail (?) and received no tracking number whatsoever.

My bike got stolen last Thursday. Needless to say that I was very bummed. Thank God I have Lemonade! Reporting the claim on the app was super intuitive and user friendly. Apart from filing the police report it took only 5 minutes to have the claim approved. A day later the money was already wired to my account. I'm extremely grateful and can only recommend the insurance to anyone out there!

I love all the help I got from James, excellent representative, very patient and helpful. I got the money the next day that my claim was approved. Very fast. The only thing I don't like about Lemonade is that the deductible is extremely high $2500.

My apartment had flooded due to a pipe bursting from the cold, and Troy at Lemonade was so helpful with the claim! It was processed very quickly and whenever I had any questions, I got a timely response. Definitely would recommend.

The best around!! Fastest claim service in the land and the rates are unbeatable. Wish I had discovered Lemonade sooner!! Can't wait until they come out with auto insurance products. I say start saving money now and switch!!! What are you waiting for?

Hello. My name is Alex and I've been a member of Lemonade insurance for around 3 months now and during the first month I had a break-in at my apartment where all of my electronics that were worth value were taken. I filed a police report and followed the instructions on the app and was amazed by the level of service I received. Not just from the app, but the whole team especially my agent Ben. I am very happy to say that my claim was approved. I'd like to thank all the members of the lemonade team and let them know and anyone who's thinking about trying lemonade that they truly care and do want to help you in those bad situations that you find yourself in sometimes. From all of my heart, Alex **

Lemonade was very easy to file a claim with, the website/app was easy to use. Customer service was excellent. I am very impressed with the company. They made an otherwise very unpleasant experience get resolved easily and efficiently. Both Chanel and James were friendly, explained everything well, and responded promptly.

Alexis was super helpful in a stressful time of my life and the claim was processed smoothly. I highly recommend Lemonade to anyone. I would recommend this to a friend, and the person I worked with Alexis was super awesome.

Seamless and automated claim process took me 10 minutes to get approved without having to spend time talking to a bunch of people. Not weeding through red tape. I had stuff stolen out of my garage in broad daylight and Lemonade was there to support me in just a few taps of my phone.

My pool was damaged due to weather and it only took two days for them to approve my claim. They took their time to help me and do it fast. They also reached out to make sure I didn’t have any other questions. They were very much helpful.

Lemonade has been very helpful for me after I had my car broken into. I was already upset and didn't want to have to jump through hoops, my representative James took my case and helped me with easy effort on my part and was communicative, which I appreciated on both ends since I was upset about the car.

Everyone I spoke with was VERY polite and helpful. I know that they got hammered with claims with the freak storms we had, but nonetheless, everyone's customer service was priceless! I appreciate everything that everyone at Lemonade has done for us! Will be recommending to everyone I know. Thank you guys!

My experience of working with Viviane was amazing. She responded to my requests promptly. She was very helpful in addressing my concerns after my apartment was damaged by the fire. She also explained how my insurance coverage worked. So I definitely recommend other Lemonade customers work with Viviane.

Our claim representative Evan **, was exceptional. She gave us all the information needed to proceed, was thorough, and able to answer all of our questions as the claim progressed. In all instances she was responsive to our needs and clarified any confusing information coherently and directly. She represented Lemonade well and in addition was easy to speak to and correspond with, while we were taking care of the many details involved. We would give her more than five stars for her help. Our thanks go out to Ev and all the team members.

Analisse was very quick to respond to any questions I had and communicated details and requirements clearly and effectively. This was the first time I've ever made an insurance claim and it was a really pleasant experience. Additionally, using the mobile app and interacting with the bots was very easy and smooth.

My experience with Lemonade was. A very good experience. Everyone I spoke with was very professional and nice about handling my case and situation. Never experienced going through something so harsh. My adjuster Eliana was with us every step of the way. Had great communication.

Working with James was amazing! He was super helpful and prompt when responding to any questions I had. He was great at communicating all of the steps needed to complete the claim. James made me feel like my claim was important and and a priority.

I really want to thank Mitch from Lemonade for being on point and fast with taking care my claim. Having insurance with Lemonade was one of the smartest things I ever decided to do once I moved to LA.

Sam is truly the best and she went above and beyond to help me even when all odds were against me! Thank you Sam!! Your hospitality and the way you care for your clients is exceptional! You will be the reason why I stay with Lemonade.

I really appreciate Luke. He’s the best at what he do. I would recommend him for your claim. He quick and accurate. He gets the job done. He’s one of the best to my knowledge and very efficient and organized so choose Luke.

My apartment had leak, which caused mold & I was told I couldn’t live in the space while it was being repaired. Zach from Lemonade quickly helped me find a place to live while I worked from home. I would recommend Lemonade to anyone! They really had my back during a stressful time.

I’m super stoked that I choose this company for my renters insurance. The app is easy to use and the response time when filing a claim is extraordinary. I would definitely recommend to company to my family and friends and whoever else will listen. The prices are affordable and they have other insurance coverages including car insurance coming soon. I will definitely be switching once the car insurance coverage becomes available. They really seems to care about my issues and worked promptly with me to file a claim that I almost did not file because I thought it would be too difficult. This is a good company. Try them out! Tell them Sharon sent you and please don’t hesitate to use my link I’ll share below! www.lemonade.com/r/ILYZL.

Our adjuster Julie wasn't that attentive, LA Solutions also tried contacting her but they couldn't get ahold of her. Other than that everything with the Hotel stay went smoothly expect for the fact that we had to stay an extra day but we weren't able to do that because like I mentioned they couldn't get ahold of her. She never reached out to us neither.

Juli helped on reducing my worries of homeless at the very beginning. Also she replied my email and answered my questions really fast. The process and information required for claiming the damaged item were also told me in detail. It really saved my time and make my life easier when I just moved back to my apartment.

My claim experience (facilitated by Sam **) was incredible. Stressful situation that he quickly turned into a positive one with his responsiveness/thoughtfulness. I never write reviews for anything, but am writing this because Lemonade resolved a claim in ~24h, and they did it w/ KINDNESS.

I just wanted to say how awesome Deb was with handling my claim. She always answered my emails in a timely manner and gave me all the information I needed to move my claim along. I am so impressed with the level of customer service she provided me. Nowadays that is not the norm. Thank you so much Deb for making this claims experience stress free.

Outside of getting a hold to my adjuster for clarification I’m neutral. Don’t really care for the process. I had took pictures first to later find out I couldn’t use the pictures. The process is a bit much. I wasn’t thinking about leaving a mess for my claim.

Claudia, my Lemonade representative was very helpful. She helped with my whole claims process and made things smooth after my storage unit was robbed. This could have been a major headache, but it was so easy and fast. Would recommend Lemonade to anyone!

I had my car broken into at my home. I lost many things, and the burglars ruined my entire ignition assembly, rendering me without a car for at least a week. As frustrating as this was, Lemonade made it SO easy to get me covered and provide me with the help I desperately needed to get things back on track. I normally don’t go this far for reviews but Lemonade deserves it. The claim process was smooth, automated, and even had some personal touches. The app is clean and user-friendly. The claim process took no longer than 10 minutes from start to finish. I heard great things about Lemonade before, and I can confidently say they’ve gained a very satisfied customer! Thank you, Lemonade.

I filed an insurance claim after my bike was stolen in NYC. The Lemonade team was very responsive and helpful in navigating the claim process. They were patient in awaiting receipt of my police report then promptly handled the claim. I was very happy with the experience given the unfortunate underlying circumstances.

I had a great experience filing my recent claim with Lemonade. Enrique was prompt with all communication and made sure I was kept in the loop throughout the entire process. Starting the claim was easy through the app, and all of Enrique’s follow-up questions were sent quickly. While I wish I didn’t have to file a claim in the first place (I’d rather not deal with theft...), Enrique made the process as pain-free as possible.

Emily was very efficient and knowledgeable about my claim. When I felt overwhelmed she assured me she would help me through this process and that she and the Lemonade team was available when I needed them. I'd choose them a million times over. Thanks for helping me and my family through this crisis.

Molly was assigned to us the entire time. Our pipe burst and we endured a 7 month slab leak repair during covid. Without a kitchen the entire time, we were located many times. The entire experience was difficult. Lemonade helped make sure we had a place to live and helped make the process easier. They were responsive and easy to work with.

It was very quick and extremely easy to use the app. They were quick to approve my claim without any trouble. I can truly say I would recommend this to anyone. It didn't take but a little time to get my claim done and approved.

Eliana was amazing during this ordeal! She was always friendly, courteous and empathic each time we spoke. She was in contact almost daily with information about where we were in the process. Eliana explained everything step by step and made the process very simple! I don't wish my circumstances on anyone but I would hope they have an Eliana on their side like I did! Every company needs people like her!

Shad is awesome and the experience was excellent. I recommend using this company to everybody. I've got my family in it as well. The process is simple from signing up to setting up a new claim and getting it completed.

If I could rate Lemonade 100 stars I would! Earlier this year, just one month after I purchased my renter's policy, there was a fire in one of the units in my building forcing the electric company to shut off all power to the entire building for a week. My claims adjuster Clarissa couldn't have been more amazing. Hotel was taken care of for the week (and then some) within 24 hours. The money I had already spent for the first night was back in my account the next day. Clarissa made it clear that my neither my family nor I needed to worry about anything, just save my receipts. Every single dime I spent on food was in my account the day after I emailed my receipts as well as an additional amount for all of the perishable groceries that sat all week. I will be moving to a new apartment soon, but I will definitely be taking Lemonade with me!

My insurance claim went so smoothly it was insane.. My agent was super helpful and it wasn’t approved in seconds! I could not be happier with the service Lemonade provided. It made the pain of losing my bike go away :). Thanks Lemonade.

Molly was the best customer service agent that I've dealt with in my life. Her prompt and courteous service was a godsend to me and my family. I don't know. What more I can say about her exemplary care and concern for my case. She got in touch with me seemingly in minutes of me calling Lemonade to resolve my issue. I will recommend this company to any and everyone that I come across with insurance needs based on her level of professionalism. Yes, she was THAT good. Next Level.

Ben was great, understanding, quick and very helpful. He made sure all my documents were submitted successfully with a quick handling time! I will always refer Lemonade to anyone I know that needs renters insurance. The whole Lemonade Team Was Awesome!

The team was extremely patient with me. I am a disabled veteran and sometimes even the simple task of filling out forms or making a list can be difficult. It took me much longer to get all the info I needed but they stayed with me. I have never had to file a renters insurance claim before and the process was much easier than expected. Thank you for keeping good communication with me and answering all my questions. You guys rock. Plus I got an email wishing me a happy birthday AND a picture of the team! Thanks. I would definitely recommend Lemonade to anyone looking for renters insurance.

I will say when it comes to business like this I am not the easiest person to work with. Zach was very patient and was able to replace all my valuables that I lost. I appreciate his prompts response and hard work. Thank you Zach, I really appreciate you!

First time dealing with a claim in my life, Lemonade made it easy and answered all my questions. The process was fast and my point of contact Thalia was very knowledgeable and guided me to the process. A pipe burst on my AC and after moving things around I open the lemonade app. It was super easy.

Very easy to setup the rental insurance, and very cheap to keep month to month, never thought I would need it, but then my airconditioner had issues, and leaked on my electronics, and submitting a claim was very easy, walked through each step and the adjusters who called were very understanding and helpful.

I had a comforting and satisfying time during the process of waiting for my claim to get sent. During the time Kailey was amazing and helped me out along the way accommodating and constantly updating me. This insurance company is one for the books and will be bigger and better

I'd have to say my experience with Lemonade and with Alex was very pleasant and and I am very pleased. Superb customer service. I will definitely refer friends and family to lemonade. You don't have to worry about being forgotten especially in these times we are in kindness goes a long way.

My claim was processed and approved quickly. I am impressed with the speed in which it was resolved. Luckily everything was covered except for a bunch of cash (even though I had a clear receipt of withdrawing that from my bank account). Overall I am happy with the service.

I honestly think it was good I got some money back but I only got a lump sum and it wasn’t not even half of what my tv was worth. My “75 inch Roku tv was worth like $800 and I only got $300 because you guys took $500.

I want to take the time to express how Lemonade specifically Katy ** made an otherwise bad situation into a huge relief. Katy was very professional during the entire handling of my claim. She took the time to explain and provide needed information to resolve my claim in very little time. I truly appreciate how she handled herself during the entire process. I will certainly recommend Lemonade as the insurer of choice to all my friends and colleges. Thank you Lemonade and thank you Katy.

I feel so happy I could recommend Lemonade insurance to y’all. Very easy and practical to fulfill a claim. The customer service is awesome, they help at the moment of your inconvenience. Great communication via emails, phone calls, and recommendations to do after you register. Besides they apologize for the long wait on our claim, they were very fast. I do not feel afraid of anything anymore. I feel secure, confident, and loyal to Lemonade! The property manager I live in was amazing and had no problem Working with lemonade. Lemonade is a trustworthy company. I recommend it to you! Thank you lemonade and the awesome team for your help and support.

Amazing help with sorting out a claim. Easy, quick, and all around efficient. Helped me out in a timely manner and claim was approved within 24 hours of filing. Hopefully I don’t run into more unfortunate events but if I do I know Lemonade will help.

Alexis ** made the process seamless. I was stressed about the claim but her patience and positivity helped ease my frustrations after I had a water leak in my apartment. Really happy with the service level. It was prompt, efficient, and courteous. Thank you Lemonade.

During my experience with Sara, she was very professional and was able to provide me with everything I needed to begin my claim. My overall experience was nothing but amazing. I emailed her and she responded very quickly. Although, I did not receive the value for my ring my husband will be able to make a purchase with what we received, which he wasn’t to happy about but something is better than nothing.

Stephanie was so helpful and went above and beyond to help me with my claim. I could not ask for anyone better! Lemonade has the best representatives and they are always there to help you out. Thank you so much for making this claim as painless as imaginable!

Lemonade has great staff who provide you with outstanding service in a timely manner without the hassle of having to be overwhelmed with the process. Their rates are more than affordable for what you could lose in the end. Claims get handled in a thorough manner which leave no room for error to ensure you aren't left without any thing/service required to recover. Staff have a way of making you feel welcomed as if you're a close knit family. They are genuine in their interest to what your needs are. I wouldn't suggest any other company that would provide this in the insurance industry. Thank you Lemonade and thank you Analisse for your outstanding service!

My experience with Lemonade has been outstanding! The app makes the service very easy to use and understand my coverage. The price is very reasonable too! I got more coverage for less monthly premium. And my claims experience was so friendly and easy! They walked me through the process, helped me find everything I needed and approved my claim very fast. I really feel like lemonade values me as a customer and I will 100% continue to use them and will recommend to friends!

Great Experience!!!! Love this company!!! Finished my claim in one day. They were on top of it. They emailed me right when they got the claim and then they told me exactly what they were doing and they were very transparent about everything. Great company.

My house was destroyed and robbed for everything valuable. I was devastated lost and confused on what my plan of action was, I use Lemonade Insurance for my renter's insurance, I filed my claim and wished for the best. Well Lemonade gel nothing short of it. Deb my agent helped me from beginning to end, she was kind, informing, patient and was there every every step. I really feel like she was a friend who cared. She treated me with the best communication skills and was on top of her job. I am very thankful for her! Thanks Deb and Lemonade!!!

Deb was very clear in her communication and very honest. She brought my claim to an end very soon. Very happy with the service. I would definitely refer them to my friends and family. Happy. Happy. Happy.

I am so thankful for Lemonade. They made my it much easier with dealing my claim.. Special thank you Juli. She was so patient with me and so helpful. Thank you lemonade team. Me and my kids had a flood at home and they helped us.

Cameron was super helpful during this strange and extremely stressful time! He laid out exactly what was needed to ensure my claim was timely processed and reviewed. What began with a phone call to a follow up email the process was smooth and filing my claim was easy and very organized.

The claims team was very friendly and helpful during the whole process. After the initial claim, I was contacted by a case worker and we had a few email exchanges until all her questions were answered and she had all the details she needed. Then it took another week or so until my claim was approved. Thanks for the help!

Ricardo took care of my claim quickly after my apartment was damaged in a fire. He helped me navigate the crisis, accurately price what was lost and processed my reimbursement quickly. Really appreciate all of his help and expertise. Thank you.

Sara was fast, friendly and courteous. She gets a million stars in my book! She was helpful and responded frequently to make sure I was ok. If I have any other issues I want to speak to her to handle my claim. Lemonade Rocks hands down.

My claims team representative worked hard to assure my issue was resolved from start to finish. They were flexible and continued to follow up. My claim was handled and all my questions were answered. I would recommend Lemonade to everyone.

When I was researching renters insurance took a gamble & went with Lemonade, a carrier whose business is conducted online & through their app. Not ever anticipating I would file a claim (thieves had other intentions), I was pleasantly surprised at how fast, efficient & easy the claims process was. Our loss was made whole within a week. Highly recommend Lemonade...but don't recommend ever taking a bicycle to Denver!

Lemonade saved my life! I was in the middle of graduating, moving, wrapping up a job, and was the victim of theft. Lemonade made filing a claim super easy and I felt cared for along the way. I'd recommend this service! Get renters' insurance through Lemonade!!

I’ve been with the insurance company for about 4 months and so far Lemonade Insurance has helped me and my family with great service. I’ve had storm damage at my residence and it’s still under construction. My agent has did a wonderful job as of helping me with things that I needed Help with and great advice.

I’ve been using Lemonade Insurance for about three years now. During this time, two of my bikes got stolen outside of my apartment. The Lemonade app is very user-friendly. I submitted my claim via chatbot in a few seconds and agent contacted me in a few hours. The staff is very friendly and helpful. Both of my claims were approved in 24 hours. I’m very grateful and happy to use this service.

Signing up for lemonade was super fast – the AI bot in the app made things very quick and seamless. I had to adjust my policy a few times to add an engagement ring and then change an address and in both cases, it took me 30 seconds, all online to make the adjustments and get a new policy delivered to my inbox. I had to make a claim and the process was all done through the app, very quick and easy and the claim was paid out within 7 seconds of being submitted for a decision. Would highly recommend this insurance company and the great experience they give to their customers.

James was INCREDIBLE! He was so kind and made my entire experience worthwhile. I was so nervous that a claim wouldn’t be worth it, but James assured me that all of my property has its worth! I’d recommend Lemonade to all my friends and family.

AMAZING SERVICE AND ATTENTION!!!! I had the best agent ever!!! She made the process so easy. I can not say or write enough good things about this company and my agent. THIS IS THE BEST FIRST CLASS SERVICE I HAVE EVER RECEIVED!!!!

Zach was incredibly helpful during a stressful time and made the process easy. After my ceiling sprung a leak and my belongings were damaged, Zach helped me figure out what my policy covered and how to file my claim. The process online was fast and easy and Zach was thorough and attentive in following up and helping me through the process. Couldn't recommend Zach and Lemonade enough!

I absolutely love Lemonade! I had a Louis Vuitton purse stolen from me this past weekend. I filed a claim for my purse online and had an approved claim within 30 minutes. I received the money the next day!! Super easy and provided less stress for me during a very stressful situation! I didn’t even know renters insurance covered this kind of thing, but they cover your valuables anywhere in the world. Thanks lemonade!

Lemonade is the future of all insurance. I wish Lemonade expands to other categories. My experience with my renter's insurance claim (shout out to Shad) was very clear and fast. Much better than insurance with Assurant and other shady boomer companies. I am considering the lemonade pet insurance after this experience. I hope lemonade succeeds and transforms the insurance market!

After a recent unexpected storm many of my personal belongings were destroyed. Tamika from Lemonade was quick, efficient and professional in her responses to my claim. She was courteous and helpful the whole time I had to deal with this emergency. Without reservation, I would highly recommend Lemonade Renter's Insurance to anyone who is leasing or renting.

So my previous apartment was charging me a fee for NOT having renter's insurance. But they labeled the fee "renter's insurance"... Yeah, crooked. Long story short one I found out (the hard way, my truck was stolen on property). I looked for a cheap renter's insurance and Lemonade popped up first with very good reviews. I immediately downloaded the app and 5 minutes later I had customized renter's insurance... Wow very very progressive!!

In 2017 when I was looking for A Rental policy and I came across Lemonade. I was skeptical about the name but because I love lemonade I decided to give it a shot and it so prove to be The best rental policy I have had in years. Lemonade is one insurance you cannot go wrong with. They are effective, reliable, professional, caring and Nice.

Filing my claim was easy and self explanatory. The app makes it simple but it is reassuring knowing I can always talk to a real team member over email if I have any questions. Though the claim took a long time to be approved, Lemonade was accommodating and even paid some of the claim on the front end due to longer turnaround times with many winter storm claims coming in.

I was really happy with how quick and smoothly my claim was processed. All I had to do is attach few videos of the incident and receipts of the devices damaged. Keep up the good work. Adam was really helpful during whole process.

Service was courteous and respectful. Response was swift. I appreciate Tamika (my advocate) and the Lemonade team’s help. I would recommend this insurance to others, as a matter of fact I already have. Will be in touch if needed. Thank you.

I have never filed a claim before and Lemonade made it very easy. I was able to do everything on mobile and was guided through every step of the process. I would almost go as far as to say I had fun doing it, if that’s possible with an insurance claim!

Fast-paced down to the point responses were urgent more so than I expected. We understood each other. Information was given and reviewed also in a prompt manner and I was paid or granted my claim immediately! She did great far as this issue goes. I would absolutely recommend Emily to a friend!!!!

Unfortunately there has recently been a theft to our apartment’s storage unit, and some of our valuable stuff went missing. However, what made it easier was filing a claim with Lemonade, which was very convenient and straightforward. The claim was processed within a week.

Lemonade made it SO simple to submit a claim - almost as simple as signing up! My bike was stolen straight out of my garage, and Lemonade made it easier than I ever expected to submit all the details needed. I was slow on the uptake, but as soon as I submitted everything they asked for, I had a completed claim! Thanks Ev and team for your patience with me!

Lemonade is one of the worse renter insurance company I’ve ever had. My apartment was damaged from the winter storm. They made me pay out of pocket for hotel while my apartment was being repaired. They kept switch my claim to different representatives. I had to submit the same information over and over. Every time I called or emailed about the status of my claim they would give me the run around or not answer any of my questions. Then denied my claim after I cooperated with everything I asked and left me in debt for 20k. What the point of paying for insurance, if they don’t help you. I would not recommend this company and warn everyone you know how scandalous this company truly is.

She has been able to help me through my claim process, I'm super impressed with the way she handed it, she's too professional, at the end she did a great job, I can't thank her enough even when my apartments was giving me trouble time she still came through.

Had my ceiling fall in (for the 2nd time in 2 years, yikes!) This time, I had renter’s insurance with Lemonade. I’m so glad I did! I was able to get into an Airbnb ASAP, which was luckily covered, so I did get reimbursed within a few days. My damaged belongings were also covered as well. Would definitely recommend Lemonade to a friend. Thanks so much!

Shad responded quickly and was very understanding of my situation. He was helpful with my questions, and made me feel at ease in a difficult time. Even when Shad was sick when he came back he handled my case immediately! I totally recommend Lemonade to all my friends!!

I worked with Sarah and she was amazing. Process was smooth. Once I got them all information they needed the process was so smooth and great. She kept me updated at all times and was so helpful. I can’t describe what I was going through with the theft of my car but they handled everything perfectly.

Lemonade was amazing and I am so happy I signed up! I just moved to the city and my bikes were stolen from my parking garage :( Lemonade helped walk me through the process of reporting them stolen and filing my claim was super easy. Thanks for making this bad situation so much easier!

I am honestly in shock at how amazing Lemonade is. During the winter storm that hit Texas, my apartment experienced fire damage due to a candle in the night. As soon as I submitted a claim, Clarissa helped me through the quick and easy process of filing! Within a week my issues were resolved. Amazing!

I started my claim on the app but when I got to a spot I didn’t have the information to go to the next step. I called and had help from a Lemonade representative, they made it really easy and fast, then over email I continued with the claim submitting additional information and it was super simple.

I wouldn't waste your money or time..! Don’t think when your stuff gets damaged you will get enough money to replace your items!! The lack of personal experience is a whole other story! Just emails. No phone calls. They will so call figure out what your stuff is worth or value and just process your claim without even confirming with you.! Even when they ask you what you paid for the items or what it costs to replace like item. They don’t care about that at all! And definitely don’t want to work with you!

I had to file a claim for my stolen bike, the process was very simple, the app guides you step by step and very easy, and super quick, after filling all the information requested literally 4 seconds later my claim was approved.

I was devastated when my center stone of my engagement ring fell out. So I immediately emailed Lemonade to start my claim. I was quickly in contact with Enrique and he was beyond helpful and explained things to me so I could understand what to expect and what was necessary for me to do on my end to ensure a swift process. I love using lemonade and am so thankful to have this insurance!

Lemonade made something that could have potentially been very complicated - SIMPLE! I uploaded photos of the damage along with a description of what happened and that's it! I truly recommend this company for their clear messaging and quick responses.

Johnthan had great customer service. He was very sympathetic about my situation and worked in a timely manner. This definitely was a quick and easy experience. I did not have to do much work or stress. Thank you Johnthan. Keep up the good work.

Had a lightning strike fry my electrical grid and Emily walked me through everything and helped me so much! She was there whenever I needed her and she made the process so easy. She did everything with a sense of urgency as well. This is the first time I’ve ever had to file a claim with Lemonade and it was so easy.

I would recommend Lemonade to everyone! They have super low rates to cover your belongings and it gives you a peace of mind. I didn’t think I would ever need insurance but things happen and luckily I was covered by lemonade. In the midst of tragedy the folks at Lemonade pulled through. They were kind and understanding throughout the whole process, answered emails promptly, and were there to help me every step of the way. I received help with temporary shelter, food reimbursement and even monies to pay for transportation to and from! They knew it was a hard time and didn’t rush me on any requests they had for me. And Claudia settled my claim very quickly helping me and my family get our lives back together. Thank you so much team Lemonade! Y’all are the best!!!

Adam went above and beyond for us and always kept us in the loop with everything. I wish everyone would conduct themselves like him. Best customer service that I have ever experienced. I recommend Adam. I would recommend Lemonade to anyone.

My purse and phone were stolen from me at a coffee shop a few weeks ago. Filing a claim with Lemonade was easy and Enrique was incredibly helpful and efficient. From the date of the theft to having the reimbursement deposited into my bank account was 3 weeks flat. Amazing! The whole process was a breeze, which was such a relief since the robbery was so stressful. I can't recommend Lemonade and Enrique highly enough!

Such an easy process to file a claim. Advocates are easy to get ahold of and are so fast too! My incident happened on a Saturday, my claim was approved that Friday and my money was deposited that Monday! Thank you Enrique!

The whole experience was great and extremely easy. Enrique ** was an absolute pleasure to work with and was helpful every step of the way! What was a bad incident turned into a wonderful customer experience. I would 100% recommend Lemonade (and Enrique) to anyone!

I just want to say thank you so much for your promptness. This was a very fast paced service that took all of 8 mins. I really appreciate Lemonade for covering the damages and being available when I needed them. I will always use this company and would definitely refer a friend.

The Lemonade team went above and beyond to make sure me and my family was feed. They even made phone calls that they didn’t have to make to make sure we were Secured. I would definitely recommend them to my friends and family.

James was exceptional handling everything fast and efficient with very good customer service skills that left me feeling great to be dealing with Lemonade. Thank you so much. I will recommend it to everyone I know. Thank you. Thank you.