Lemonade Renters Insurance Reviews
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About Lemonade Renters Insurance
Lemonade is an online insurance provider offering many types of policies, including renters insurance. Lemonade renters insurance covers your personal belongings, protects you from liability claims and pays for alternative living arrangements if your home becomes uninhabitable. Plans are available in 28 states and Washington, D.C., and start as low as $5 per month. You can get coverage in minutes, and claims are simple and fast on the Lemonade app.
Pros & Cons
Pros
- Flexible coverage
- Speedy payouts
- Low-cost policies
- Add-on coverage available
Cons
- Not available in every state
- Auto bundling only available in select states
Bottom Line
Lemonade renters insurance offers flexible coverage options and affordable rates. It's not yet available in every state, but it's expanding quickly. Customers can expect fast payouts with its automated claims system.
How does Lemonade Renters Insurance work?
Lemonade makes renters insurance simple. The company does this a few ways; the first is only taking a flat fee. The rest of the premium is held for paying claims — some of which are paid in three seconds — and other necessary expenses. Any remaining claim balance is passed to the charity of your choice. This isn't just an excellent opportunity for charities — by letting go of the remaining cash, it takes the temptation away from Lemonade to make a profit from claim balances.
Lemonade is built solely on a digital platform, with no brick-and-mortar offices, and its customers can adjust their coverage, file claims or ask questions online or in Lemonade’s mobile app, anytime, anywhere. Lemonade is powered by artificial intelligence, which lets the company work efficiently with fewer agents while keeping costs low, and claims processing takes as little as seconds to complete. Lemonade is known for being very transparent about this model and prides itself on its fast service at low costs.
What does Lemonade Renters Insurance cover?
Just like traditional renters insurance policies, Lemonade renters insurance covers personal property, personal liability, medical payments and loss of use up to a certain payout. However, Lemonade may not cover loss in specific instances — check Lemonade's list of the most commonly covered incidents for damaged items:
- Fire and smoke
- Wind, lightning and hail
- Crime and vandalism
- Water damage
Coverage can also include medical payments for accidents that happen to guests on your property, helping mitigate potential lawsuits associated with these cases.
Spouses and children are also covered on the same renters insurance, and customers can add significant others to their policy immediately via the app.
What isn’t covered by my Lemonade renters insurance policy?
Lemonade’s basic renters insurance plans do not include flood insurance, earthquake coverage or coverage for your roommates. Earthquake coverage can be purchased in some states for an additional fee, flood insurance can be purchased with a separate policy, and platonic roommates must get their own renters insurance policy.
How much does Lemonade Renters Insurance cost?
Lemonade renters insurance policies start at $5 a month for basic coverage, but most customers pay around $20 per month for standard coverage. The Lemonade renters insurance price depends on a few factors, including the coverage and deductible you choose, and whether or not you’ve installed home security and fire systems.
As far as coverage goes, the most influential factor on price is the amount of personal property coverage you need. The minimum, $10,000, can secure you a low monthly payment, but you should elect for more coverage if the value of your possessions is greater. The maximum coverage for personal property, $250,000, would require a monthly payment closer to $100.
If you opt into a high deductible — it can go as high as $2,500 — your monthly cost is driven way down. Conversely, you should expect to pay more per month if you have a $250 deductible.
Lemonade customers can add additional coverage for jewelry, fine art, bikes, cameras and musical instruments, which adds a few more dollars to your monthly premiums. Adding a significant other to your policy or coverage for water backup costs more as well.
You’ll need to decide what level of coverage you want to get an accurate Lemonade renters insurance quote.
Lemonade Renters Insurance FAQ
Can I add my roommate to my Lemonade renters insurance policy?
Unless your roommate is related to you, they cannot be added to your policy and must purchase their own. Spouses, children and in some cases a landlord can be added to your renters insurance policy. Significant others can be added for a little more each month.
How do I file a Lemonade renters insurance claim?
Lemonade makes filing claims very simple online or through their mobile app. Customers are prompted to provide information — including photos or video — of the damages. Lemonade’s claims process is automated, so some customers might receive payment within minutes of submission.
What Lemonade renters insurance discounts can I get?
Discounts are available for Lemonade customers who install home security systems or fire/smoke monitoring devices, or pay their premium for the full year. Customers with good credit can expect to pay lower premiums than those with poor credit.
Can I bundle Lemonade Renters Insurance with auto insurance?
As of publishing Lemonade offers car insurance in Illinois, Ohio, Tennessee and Texas, so customers in these states can bundle renters insurance with auto insurance for a discount.
Is Lemonade Renters Insurance available in my state?
As of January 2023, Lemonade Renters Insurance is available in:
- Arizona
- Arkansas
- California
- Colorado
- Connecticut
- Florida
- Georgia
- Illinois
- Indiana
- Iowa
- Maryland
- Massachusetts
- Michigan
- Missouri
- Nevada
- New Jersey
- New Mexico
- New York
- Ohio
- Oklahoma
- Oregon
- Pennsylvania
- Rhode Island
- Tennessee
- Texas
- Virginia
- Washington
- Washington D.C.
- Wisconsin
Is Lemonade Renters Insurance legit?
Lemonade is a fully licensed and regulated insurance company offering renters insurance. We recommend it because of its transparency, adjustable coverage and affordable premiums. Though Lemonade does not offer bundling discounts with auto insurance in most states, the company makes up for it with other discounts and flexible, low-cost coverage. Filing claims is straightforward, its coverage is generous, and you get to choose a charity to support with unclaimed premiums.
Lemonade Renters Insurance Reviews
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Reviewed Sept. 22, 2023
This has been my best experience with an insurance company. I've had two claims and they always treat me like I friend. They actually want to pay out! They aren't groovy to find a way they can't cover whatever the claim is for. Great experiences! They covered two things that I wasn't even sure would be covered but they both were!
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Reviewed April 20, 2023
My car was broken into and my laptop was stolen. After a quick search, I realized that Lemonade would be able to cover the expenses for my stolen laptop. I called and they had me file a claim through the app, a process that couldn't have been easier. Within 20 minutes, I received a call from Savannah who was so understanding and helpful and let me know every step of the process. She also told me my receipts looked "fantastic!" - when you go through something traumatic like a break-in, words of encouragement and assurances of "you did a good job, you did the right thing" are so helpful and that's exactly what Savannah did.
Savannah let me know the best ways to get in touch with her and if I needed anything to just call email or call. I also got an email from Lemonade that week letting me know my claim was being processed. No lie, y'all, in a WEEK, my claim was approved. Exactly a week, from Friday to Friday. What a relief! Amazing, amazing service and I'm so grateful to Savannah and Lemonade for helping me during this difficult time.
Reviewed March 23, 2023
Lemonade made it quick and easy to file my claim giving good instructions as to how to do it and what I needed to do like get a police report. After that, they kept me informed of who was working my claim and were quick to asses the situation and make a decision. I have already recommended them to everyone at a party I attended last night!
Reviewed March 22, 2023
My truck was stolen from my own home, and this triggered PTSD from a traumatic life threatening experience. My first conversation with Keith, I didn’t know what to expect because I had never been through something like this. I was in distress, and anxiety and also dealing with postpartum of having a baby. I blew up on him even though it had nothing to do with him. I cried after our conversation. Keith didn’t blow up. He was patient and polite and most importantly understanding. When Keith called me on St. Patrick’s Day to say our claimed got approved. I cried again. Keith you’ve created a sense of relief and peace. May God bless you!! Thank you Lemonade!!
Reviewed Jan. 21, 2023
My neighbor has a bad fire and my apartment got smoke damage badly. the Lemonade phone people were very helpful! Thank you to Russ **. I received a small reimbursement for some of the damage but it took over one year plus to get a check. I would like to reactive my apartment insurance as before for one year. Thank you. Please call me at **.
Kecia
Reviewed Oct. 23, 2023
I had my (new) bike stolen - which was a pretty awful experience. Lemonade helped me process a claim quickly and painlessly - I was refunded for the majority of the bike! Lemonade helped turn a bad situation into a much better one. My interaction with customer support was pleasant as well.
Reviewed Oct. 19, 2023
I don't write a lot of reviews but if I can save somebody else grief I'm... DO NOT USE THIS COMPANY. Even if you legally prove damage and fault they have all these crazy loopholes and small print. Even though it's not that expensive it's still money that you're throwing away because they just give you the runaround run around run around. It's too time consuming.
Reviewed Oct. 11, 2023
Very bad customer reps. Doesn't cover total loss or cover the cost of housing if you have to vacate your residence. Only good for low prices if there's no disaster company stereotype you according to your disaster.
Reviewed Sept. 18, 2023
After having my sports camera stolen on a vacation, Lemonade made it very easy for me to file a report. After less than 48 hours from the moment of filing the report, I had my settlement finalized. Lemonade was highly responsive in the process, and all communication was precise and transparent. I would highly recommend Lemonade as your insurer!
Reviewed Aug. 28, 2023
BUYERS BEWARE!!! This review is for their renter's insurance product as of AUG-2023. My car was recently broken into and the thieves stole a bag full of electronics and personal belongings. I have a police report and a video of the robbers who smashed by car and removed items from my trunk. When it came time for me to file a claim I noticed that the app kept "crashing" when I had completed the answer form. They then told me to reach out to their team, but their website only mentions their app for claim submission. A bit of an annoyance, but the bigger issue is around their policy details.
Their "coverage" and application process is quick to say that theft and vandalism is covered, but if you read the fine print you're not really all that covered. The deducible is $2500 but the kicker is that they IMPOSE A CAP for electronics which is $1500!!! You HAVE TO LOOK OUT FOR THIS IN THEIR POLICY as is isn't really called out anywhere besides the fine print.
The word for word email I received is "Additionally before we move forward, I unfortunately need to remind you of the Special Limits of Liabilities (SLOL) on renter's policies. Your renters policy has a SLOL of $1,500 on theft of portable electronics, including laptop computers, mobile phones, and earbuds. This limit can be found on page 5 of your policy document (Section 1, A, 3, j), and is explained as: "$1,500 on portable electronics, which include: (1) Laptop computers; (2) Mobile phones, including smart phones; (3) Tablets; (4) E-readers; (5) Handheld game consoles; (6) Personal navigation devices; (7) Electronic health or fitness monitoring devices; (8) Portable media players, including wireless devices designed to be connected to the internet; (9) Headphones, earbuds and other audio peripherals designed to be used with the equipment listed in j.(1)-(8)."
This means that if you're to get anything back from a theft, the thieves would have to steal $1000 worth of non-electronic goods. What is the point of insurance at that point?! To make matters worse, and at the risk of me seeming like an Allstate plant, I got a quote from a competitor (Allstate) and they offered me a policy at HALF the price, with a fifth of the deductible, and electronics are covered up to $2500. Don't waste your time and money with this 3rd rate company.
Lemonade Renters Insurance Company Information
- Company Name:
- Lemonade Renters Insurance
- Website:
- lemonade.com