Lemonade Renters Insurance
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About Lemonade Renters Insurance
Lemonade is an online insurance provider offering many types of policies, including renters insurance. Lemonade renters insurance covers your personal belongings, protects you from liability claims and pays for alternative living arrangements if your home becomes uninhabitable. Plans are available in 28 states and Washington, D.C., and start as low as $5 per month. You can get coverage in minutes, and claims are simple and fast on the Lemonade app.
Pros & Cons
- Flexible coverage
- Speedy payouts
- Low-cost policies
- Add-on coverage available
- Not available in every state
- Auto bundling only available in select states
Lemonade renters insurance offers flexible coverage options and affordable rates. It's not yet available in every state, but it's expanding quickly. Customers can expect fast payouts with its automated claims system.
How does Lemonade Renters Insurance work?
Lemonade makes renters insurance simple. The company does this a few ways; the first is only taking a flat fee. The rest of the premium is held for paying claims — some of which are paid in three seconds — and other necessary expenses. Any remaining claim balance is passed to the charity of your choice. This isn't just an excellent opportunity for charities — by letting go of the remaining cash, it takes the temptation away from Lemonade to make a profit from claim balances.
Lemonade is built solely on a digital platform, with no brick-and-mortar offices, and its customers can adjust their coverage, file claims or ask questions online or in Lemonade’s mobile app, anytime, anywhere. Lemonade is powered by artificial intelligence, which lets the company work efficiently with fewer agents while keeping costs low, and claims processing takes as little as seconds to complete. Lemonade is known for being very transparent about this model and prides itself on its fast service at low costs.
What does Lemonade Renters Insurance cover?
Just like traditional renters insurance policies, Lemonade renters insurance covers personal property, personal liability, medical payments and loss of use up to a certain payout. However, Lemonade may not cover loss in specific instances — check Lemonade's list of the most commonly covered incidents for damaged items:
- Fire and smoke
- Wind, lightning and hail
- Crime and vandalism
- Water damage
Coverage can also include medical payments for accidents that happen to guests on your property, helping mitigate potential lawsuits associated with these cases.
Spouses and children are also covered on the same renters insurance, and customers can add significant others to their policy immediately via the app.
What isn’t covered by my Lemonade renters insurance policy?
Lemonade’s basic renters insurance plans do not include flood insurance, earthquake coverage or coverage for your roommates. Earthquake coverage can be purchased in some states for an additional fee, flood insurance can be purchased with a separate policy, and platonic roommates must get their own renters insurance policy.
How much does Lemonade Renters Insurance cost?
Lemonade renters insurance policies start at $5 a month for basic coverage, but most customers pay around $20 per month for standard coverage. The Lemonade renters insurance price depends on a few factors, including the coverage and deductible you choose, and whether or not you’ve installed home security and fire systems.
As far as coverage goes, the most influential factor on price is the amount of personal property coverage you need. The minimum, $10,000, can secure you a low monthly payment, but you should elect for more coverage if the value of your possessions is greater. The maximum coverage for personal property, $250,000, would require a monthly payment closer to $100.
If you opt into a high deductible — it can go as high as $2,500 — your monthly cost is driven way down. Conversely, you should expect to pay more per month if you have a $250 deductible.
Lemonade customers can add additional coverage for jewelry, fine art, bikes, cameras and musical instruments, which adds a few more dollars to your monthly premiums. Adding a significant other to your policy or coverage for water backup costs more as well.
You’ll need to decide what level of coverage you want to get an accurate Lemonade renters insurance quote.
Lemonade Renters Insurance FAQ
Can I add my roommate to my Lemonade renters insurance policy?
Unless your roommate is related to you, they cannot be added to your policy and must purchase their own. Spouses, children and in some cases a landlord can be added to your renters insurance policy. Significant others can be added for a little more each month.
How do I file a Lemonade renters insurance claim?
Lemonade makes filing claims very simple online or through their mobile app. Customers are prompted to provide information — including photos or video — of the damages. Lemonade’s claims process is automated, so some customers might receive payment within minutes of submission.
What Lemonade renters insurance discounts can I get?
Discounts are available for Lemonade customers who install home security systems or fire/smoke monitoring devices, or pay their premium for the full year. Customers with good credit can expect to pay lower premiums than those with poor credit.
Can I bundle Lemonade Renters Insurance with auto insurance?
As of publishing Lemonade offers car insurance in Illinois, Ohio, Tennessee and Texas, so customers in these states can bundle renters insurance with auto insurance for a discount.
Is Lemonade Renters Insurance available in my state?
As of January 2023, Lemonade Renters Insurance is available in:
- New Jersey
- New Mexico
- New York
- Rhode Island
- Washington D.C.
Is Lemonade Renters Insurance legit?
Lemonade is a fully licensed and regulated insurance company offering renters insurance. We recommend it because of its transparency, adjustable coverage and affordable premiums. Though Lemonade does not offer bundling discounts with auto insurance in most states, the company makes up for it with other discounts and flexible, low-cost coverage. Filing claims is straightforward, its coverage is generous, and you get to choose a charity to support with unclaimed premiums.
Lemonade Renters Insurance Reviews
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Boarding an international train on my way to Amsterdam, I left my suitcase in a convenient luggage rack at the entrance of the car - and getting off in Amsterdam, I found to my dismay that my suitcase was no longer there. It clearly had been removed at an intermediary stop. Off to the police station to report the loss: "Yes, many thieves and pickpockets on those international trains". Laptop, watch, clothing, presents - vanished! Back in New York, I remembered my renters policy - my building had recommended a company called Lemonade. Had never heard of them, but signed on. Now, gave them a call.
Magic! Told to download an app. Octogenarian learning process: I had expected extensive paperwork. Got out my iPad, answered the questions, took screenshots of police report and various receipts and old invoices: Hey presto! Within an hour, I got a reply: "We are on it". An hour later came a message from my "advocate", in a previous era known as an adjuster, and in a phone call she encouraged me to be even more detailed about my loss, we found a few more items where I could reconstruct value and ownership (Ah, Amex keeps electronic records of past), and my claim was finalized, niggled up instead of down. Today, two working days later, the full reimbursement was in my bank account, direct transfer, no delays with checks. Now I realize why the company is called Lemonade: A sour experience was sweetened by competence and compassion!
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On Friday, August 26, 2022, while traveling from Chicago to Michigan for a family wedding, my vehicle was broken into while parked in a relatively busy parking lot in SE Michigan. The thief broke into my car’s back window and ransacked all of my personal belongings inside — including my work backpack (laptop/portable monitor/other electronics) as well as my travel carryon suitcase (expensive clothing / dress cloths / etc.).
On August 27, 2022, I reported the incident to Lemonade. The individual handling my claim, Kaleb, was far from what you would expect from an insurance customer service representative, charged with handling insurance claims. He was kind. He was caring. He was prompt with his responses. He was specific and clear about what he needed from my end. He never made things difficult. He understood I was going through a lot and made my life that much easier by holding up Lemonade’s promise to support me when times like this unfortunately roll around. On September 7, 2022, only 8-days after my original incident report with Lemonade, my claim was approved by Kaleb and team. On September 8, 2022, only 1-day after Lemonade approved my insurance claim, I received 100% of my claim amount (less than my $500 deductible, of course).
Lemonade has earned my respect as an insurance company. Kaleb has earned my respect as a professional and a kind person. And I have personally committed to working with Lemonade (and Kaleb, though I do hope I never need to make a claim again) for the foreseeable future. Thank you to the entire team. I will most definitely be recommending you guys to friends, family, and strangers should the topic come up in conversation.Best Regards,
I was sitting in my easy chair, texting my family and friends, letting them know that I had just found out I officially graduated. I called my mom to tell her the news, I had a strange feeling that something was wrong. I charged it to the fact that I had just got up from a nap about 10 or 15 minutes prior. I couldn't have been more wrong. I told my mom that I smelled barbecue, so I went outside and saw a little bit of smoke, and thought it was weird to be barbecuing on such a windy night. I came back inside, and sniffed the air again, and then I told my mom this isn't barbecue, something is on fire! I went outside again, and that little bit of smoke turned into a nice size cloud of smoke. In a panic, I grabbed what I could, which wasn't much, and headed towards the door.
I looked over at my Bible that was sitting in front of my window, and went to grab it, when something said no, leave it. Not understanding why, but not having time to question it either, I ran out of the door. This nice size cloud of smoke, literally started to look like a scene from a marvel movie. Barely able to breathe, I hastily walked towards my car. I drove around, and found a safe distance to watch almost everything I owned, go up in flames. When I finally realized that I wasn't going back home that night. I found me a motel room.
I completed my claim online that night, because I knew I had to file it as soon as possible, I am glad that I did, because recording my video detailing what happened, was very therapeutic for me. I received a call from Morgan, the next day. I told her what happened, surprisingly, she had been through the same thing. So, she could truly relate to how I felt at that moment. That was comforting for me. She handled my claim with such great care, and professionalism while being personable at the same time. I lacked nothing, Lemonade took care of me while I was going through one of the worst moments of my life. I didn't feel victimized, nor did they take anytime getting me the funds I needed, for my room, food, clothes, etc. I would highly recommend Lemonade renter's insurance, Morgan in particular. I never kept renter's insurance past a month, the first time I did, I experienced a fire.
I am glad that Lemonade was there for me, when I needed them most. Oh yeah, remember my Bible that I left in front of the window? I have it, and I still read it to this day. Needless to say, everything around it was damaged, but it sustained none, just like me, and the over 60 people that were impacted by this 3 alarm fire, requiring over 120 fire fighters. I am proud of my community, we came together in true Houston fashion.
I don’t know where to begin about my experience. Still traumatized about my event, I try my best to remain vigilant and not to become a victim in basically one of the highest rated areas for such events. My experience with Lemonade was helpful, mainly because I didn’t have to verbally talk about it extensively and relive the moments. This company clearly recognizes the direction the world is going, (technology). I don’t think I’ve used something so simple and easy. For some reason the police department never reached back out with a finalized police report. After 2 days of waiting my claims person reached out and told me he’d look into it. I don’t think it was even a day later and I was notified that my claim was approved.
No one should never be burglarized, as we work very hard for our money. The day was totally ruined as all of my gifts were taken. I was reimbursed but here I am a few weeks later not feeling a tad bit better. I appreciate Lemonade, and I guess also my apartment complex for forcing renters insurance on us. I surely only have it as it’s a requirement. I’m talking in circles, but I feel better knowing that I’ve referred Lemonade to my friends when they moved to their apartments. I hope they’re never victimized like me but we all live in close proximity of each other and unfortunately our city is known for such crimes nationwide at this point. Don’t sleep on it, and don’t overthink renters insurance. I’ll forever be a loyal customer to Lemonade Insurance, and I appreciate their friendly staff and app.
I found Lemonade via one of the social channels so boom they became my renter's insurance provider. It was super easy to sign up and get started. At that time I was living with my boyfriend my now husband and it was very easy to add him onto the plan as well for a super low fee. The best part was when we had a water damage (this is was disastrous), but Lemonade had a super easy way to handle stuff. I had to go into the app, initiate a conversation - at first I thought that was cumbersome as during mid-chat conversation they asked me to record a video and I wasn't ready to do it at that time, but the good thing was that they saved my info so I was able to return back to my claim and work on it.
Their turn-around time was super quick once I uploaded the info about the damage, I received an email from Sarah (the person who helped me out with my claim) who was awesome and kept me updated throughout my claim process. There was a 3rd party evaluator who visited our place at my time of convenience and I had received the funds within 3-4 days of his evaluation. Super happy with their service overall and impressed with the turn around time. Glad I chose them!
Automated. No humans to speak with. Good if you need insurance quick but long term based on experience not recommended. I'm currently waiting to hear back. It's been 20 days. No insurance adjuster has contacted me in writing, text, or email. There is a number to call but you leave a message. Price of insurance appears lower but lack of humans makes filing a claim difficult
My car was broken into and my laptop was stolen. After a quick search, I realized that Lemonade would be able to cover the expenses for my stolen laptop. I called and they had me file a claim through the app, a process that couldn't have been easier. Within 20 minutes, I received a call from Savannah who was so understanding and helpful and let me know every step of the process. She also told me my receipts looked "fantastic!" - when you go through something traumatic like a break-in, words of encouragement and assurances of "you did a good job, you did the right thing" are so helpful and that's exactly what Savannah did.
Savannah let me know the best ways to get in touch with her and if I needed anything to just call email or call. I also got an email from Lemonade that week letting me know my claim was being processed. No lie, y'all, in a WEEK, my claim was approved. Exactly a week, from Friday to Friday. What a relief! Amazing, amazing service and I'm so grateful to Savannah and Lemonade for helping me during this difficult time.
This is a great company, that makes sure you are taken care of professionally, compassionately and it’s less stress for the tenant. They work very quickly, so that we are not out of too much, out of pocket expenses. Great company. I have been using them for a long time, but first time, filing a claim and it went well.
My apartment flooded twice. I called them on a monday and within a week my money from the flood was in my account. Thank you so much. I sent my pictures in of everything that was damaged, put it on a spreadsheet and sent it in. The process was so simple.
I have been with Lemonade for quite some time and this week I filed a claim for the first time. I can't believe how easy and straightforward the process was. Great value and great to have this peace of mind.
Lemonade Renters Insurance Company Information
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- Lemonade Renters Insurance