Globe Life Insurance Reviews

Terrible for claims. Mother-in-law passed a month ago and the funeral directors cannot get paid. It's always some stupid excuse. Turns out two their people didn't process one set of forms sent twice: by the beneficiary AND the funeral home. Yeah, love collecting premiums but not so fond of paying claims. Her policy was paid every month for ten years. Think they could do better?

On May 4, 2019 my son suffered a loss. I am beneficiary on policy. Death certificate logged into their system June 12, 2019. Was told claim would take 10-15 business days to complete. As of July 5th that story has changed. I was told the check had been generated on July 5th. Called back July 9th and was told it's still under review. Received a letter dated July 8th that states the incontestable portion of the policy was completed and the contestable portion was still under review. Called on July 15th to verify and the agent told me that no portion has been completed and that there was no certain amount of time they had to complete it.

My Grandfather opened a life insurance policy when I was a baby. I am now 25 and trying to get the policy transferred into my name. I have been given nothing but lies and the complete run around from this company. I have been trying to cancel this policy now for 6 months now. Every time I call I am transferred around the company until I talk to someone who promises to fix it or send me a document which I never receive. Globe Life is a complete joke. If I could give this company 0 stars I would!

Updated on 08/26/2019: These people are frauds. DON'T USE THEM! 3 months later and I still haven’t received my mother’s life insurance. They lie and tell you everything under the sun but the truth. And Audrey is the worst liar of all! She’s not trying to help you, she’s just trying to cover her butt so she don’t get caught in her lies. I had to click on 1 star bc it wouldn’t submit without me giving it a star. They don’t even deserve 1 star!

My son and I were looking for a decent priced life insurance. In February of 2019 we selected Globe Life. Paid premiums, received our actual policy in March 2019. May 2019 my son was tragically killed in an accident. I have submitted the claim. Was told by representative that because policy was just 2 months old further investigation was required. I sent all required documents. Was then told they needed to get last 5 years of medical records. No time frame given for this as well as I advised my son didn't have primary doctor. So where are they getting these records from.

Be very careful with this company.

I paid out of pocket for Sister's burial and nearly two months later still haven't received any money from Globe Life on a policy I had for over 10 years. This has caused my family great financial hardship.

I should NOT hear from these people no more than 1x a month. For the past 8 months they have sent me 3 policies EVERY week. 8 called to ask them put me on do not mail list, THEY'RE WORSE NOW THAN EVER. I AM SO SICK OF THIS HARASSMENT.

Well just a month before my dad died he got a life insurance policy and made me the benefactor and I sent all the copies, death certificate, health consent, and the location of the places though treated him.. So why is it taking 6 months when you claim to to have a quick claims filing? That's just not true.

My due date on my application was the fourteenth but when I paid my first payment, I paid it on the ninth, so my payment date was changed to the ninth. So I called to get it changed back to the fourteenth and the lady said she can't do that and I thought that if they can't help me now, how can I depend on them to help me when I'm gone. Oh by the way, I did explain to the lady that I get my social security on the second Wednesday of the month, which can fall on anywhere from the ninth to the fourteenth and I make my payments online.

Be sure to get a copy of your rider for accident insurance before you take out this insurance because it does expire and you lose all your money that you paid into it once it expires. Mine expired. I got it in 2009 and it expired April 11, 2019 so all the money I’ve paid into it I lost it. So if you haven’t had an accidental death before it expires your family gets nothing once it expires. Read the small print on your rider. They don’t disclose this to you when you take this coverage so please ask questions before you take out that accidental insurance coverage because it does expire at a certain date. I lost $660. Also their customer service is horrible on the phone. The people who answered the phone are not too knowledgeable about this insurance so they couldn’t give any clear answers. Once they can’t give clear answers they become rude.

Dealing with Globe Life today was a real joy! The service rep was polite, knowledgeable, and very helpful. She handled my inquiry in a professional and efficient manner. I wish all the companies I deal with on the phone or online were HALF as good as this was!!

I could not afford the 4x's increase in premiums and wanted to cancel and have my previous premiums refunded for something they told me I would not be able to use anyway. Exchanged many emails and calls to them, also by my son who was insured, and they refused to work with me/us, just pretty much saying "too bad". Stay as far away from this company as possible!

Globe is my go-to company for children/grandchildren insurance needs. It’s good coverage at a good price for a hopefully never needed product. Globe is a respected company with a solid track record - something important to me.

Called to get life insurance for myself and children, have all the info needed, including details on a barrage of testing that I had to undergo before my doctor realized my ONLY ailment was ALLERGIES! Allergy medications are the only medication I take and get renewed. Allergies are apparently a life threatening disease because Globe Life denied my policy. I called to explain again, but was given the only option to write to them. I was not able to speak with anyone on the matter. Even after telling them I would cancel 3 other policies they wouldn't let me speak with anyone, just cancelled my policies. HORRIBLE, ASININE CUSTOMER SERVICE!

I had a family member to pass recently (March 2019) and I was the beneficiary. The entire process went smooth for me. The funeral home was paid and I received the balance 10 days later. Nothing negative on my end. Every situation is different, but mine was pleasant.

I would give them 0 stars but it was not an option. I am nothing but appalled with your company (Globe Life). After going through the most traumatic time in my life, losing my grandson at the age of 27 in a motorcycle accident I now learn that you all will not be paying out the full amount of my policy!!! That I have been paying into for over Ten years. I will NEVER recommend your company to anyone and I will continue to give you all bad reviews on EVER internet platform. My next step is to contact the Insurance Commissioner. Your company is a FRAUD!!!!

I responded to an email that I received about one of my policies with Globe Life. The Customer Service rep was very knowledgeable, took the time to answer my questions to clear up my confusion and implemented a plan of action - all in my relatively quick call.

Nicest people I've talked to about life insurance that made feel good!!! ☺ They are just like any other people in the world today and understand what your needs are. This isn't something to put off for too long. At my age I was able to lock in the price... Excellent y'all!

Every time I have contacted Globe Life Insurance regarding my life insurance policy I have received great, prompt service. They are always willing to answer any question I have and/or send me information I need. The staff members I have communicated with have been very friendly and helpful.

This company delivers consistent horrible customer service!! The representatives are rude, unprofessional and lack knowledge needed to perform in their role! There’s no option to cancel your policy online so you are forced to call. This company is a joke!

Due to changes my wife's health I was required to make changes to the beneficiaries on 2 policies that I have. In Feb. I went on internet to make changes, it was simple. Made the changes and a day or 2 later I realized that the change I made to one policy was incorrect and went back on internet to change and found out that I had to wait 30 days to make the change (understandable for my protection). In March I was able to make the change. Piece of cake. On or about 10th of March received a letter in mail reflecting the changes I made in Feb. so I called customer service on phone to verify that changes I made in March did take effect, and the representative did check and assured that changes made in March were in effect. She was extremely courteous and understood my concern. This is great customer service.

The marketing material for Globe Life makes it appear easy to get insurance for a great price. The application process is seamless, and gives you the impression that the price quoted will be locked in for the entire term. You also are agreeing to have payments drafted directly from your account IF your application is approved. The problem is, when your application does get approved, you find out that the price quoted is only for 5 years and that the price will increase substantially each 5 year period until the complete term is up. If you decide not to keep the policy after finding this out, good luck with trying to cancel. There is no information on how to cancel the policy when you get the acceptance information.

Very nice customer service. I have been with Globe Life Insurance almost 9 years. I love the company and all they do for me. My policy is explainable. Well worth my money. My kids and I are on a policy and it's in my budget.

The people who helped me pick out my policies not only were they very informative but they were also very concerned and very nice and they help me find the best policy to fit in a financial situation. And I am very very very pleased and I would highly recommend.

I was so pleased with the help I received over the phone. A very knowledgable person and took a huge amount of time with me to answer my questions. She gave me all the options and prices. What I personally liked the most was I didn't feel pressured to buy anything. Just a great experience with the Globe Life representative.

Globe Life is very affordable and easy to apply for. I've had a pleasant experience with Globe Life. Each time I spoke with someone on the phone, They were very polite and knowledgeable. I needed to make payments on my policy. And they were able to take care of it without a problem.

When I missed 2 payments, Globe Life Agent called me and asked if there was anything they could do to help me. When I explained my financial situation they quickly helped me resolve the monthly payments and therefore I got back on track with my policy that I have had for the past 6 years. They even waived 2 payments and I was still in good standing with the company!! I will always recommend Globe Life Insurance to any and all friends and neighbors. THANKS GLOBE LIFE INSURANCE!!!

My mother had medical supplemental insurance. All in all it worked fine for many years. I called to inform them she passed, but they took their monthly payment a week later anyway. This was December 26, 2019. It is now February 28 and they keep saying the reimbursement check is in the mail. Oh sure it is...

I had Global Life for over 10 years. Payment was always made. I ran in some difficulty for a couple of months and they dropped me. I called and they wouldn't work with me. I wasted 10 years for nothing. Now I have no life insurance. I am disabled. I cant afford the prices now. Living on a fixed income. Maybe something will happen and they will understand how a person feels.

My call was handled in a very professional manner and very quickly. The customer service representative was speaking clearly and explained everything completely. I have dealt with Globe for many years with insurance on my grandchildren and have never had a bad experience. The cost for the amount of coverage is low and can be handled by people who are on a fixed income.

My son died four and a half months ago in an automobile accident. He was a back seat passenger in a truck that hit a tree. Not natural causes. Not a drug overdose. However, the policy was right under two years old. I am still waiting for them to pay out to the funeral home (if they ever do). First it was they needed 2 years of medical records to verify that he had no pre-existing conditions. Then it was 5 years. I am going through the worse thing a parent can imagine and they are trying to get out of paying for his funeral.

I would strongly recommend people reconsider doing business with this life insurance company. My father was the beneficiary on a child's life insurance policy and when he died, I tried for a year to get them to change the beneficiary. They refused, claiming each time they didn't have the right paperwork that I twice sent by email and once by postal mail. Then they started calling for overdue premium payments. By then I had decided to just let the policy lapse since the beneficiary was deceased and I wasn't getting any resolution. The mailings and calls did not stop until a mentally ill sibling one day answered the phone and believed bad things would happen if the premium wasn't paid. The results of that call were disastrous for our family (The agent on the phone wouldn't have known my sister was suicidal, but they would know she was not involved in the policy in any manner).

The company called to ask some questions and I was not at home so there was something I needed to be home for. They were pleasant and called me at a comfortable time. I was able to give them the info they needed. It was okay.

They offered $100k insurance in the marketing literature but only $50k to me. The whole life premium for that is about $260. Their original offer was 5 year term. I have such a policy through AARP and it is an abusive contract IMHO. I USED TO SELL THESE INSURANCE POLICIES SO I KNOW FIRST HAND OF WHAT I SPEAK.

Service reps were courteous and quick but to me too quick, no questions, take my debit information and, "We will send you a policy in the mail..." So I was just a little concerned by how quick and no questions obligations other than, "We will send you your policy" and I enrolled in auto-pay. That is it.

A couple months ago I got insurance with them. In Dec 2018 that took out a payment from my bank account then 2 weeks later took another payment. They only have record of 1 payment. I have been given the runaround by customer service on what I need to do for them to credit my account. I have sent in bank statements. Still keep getting the runaround. Stay away from his company. I told them that what they're doing is fraud and Theft. I canceled my account with them. Globe Life has not yet refunded the money they took out of my account and is treating me like I'm trying to rip them off.

I bought myself and my 2 sons policies about 20 years ago. Since they are adults now we switched the policies to term with our present insurance company. I contacted Globe in Mid-October to see what they needed to close the policies. They said they needed a letter verifying that we were changing the policies over to another company.

Globe Life has received thousands of dollars from my family & we have no coverage simply because they have not submitted remittances in a timely manner. I get no satisfaction from customer service via phone calls or in writing. Thus, we get newer coverage at a higher cost, everything is ok for a few months, then no timely remittances again & the same thing happens again with customer service (sic).

This company doesn't deserve a star based on my recent experience. I have had a policy on each of my sons since 2015 with Globe Life. I recently noticed strange messages on one of the two accounts, so I gave them a call. One representative told me payments that I've been making have not been processed because I was making payments too quickly--really?? I make payments monthly and sometimes I make a 3 month payment via the app. Nevertheless, both accounts are current according to my bank statements. I receive confirmation notices from Globe Life and notice the payments documented on my bank statements for both policies. Most recently, one policy has gone into an inactive status while the other policy is in a paid to date status. I noticed last week that a message of "premium paying back" was attached to the status of one of the policies.

Tried to make a payment online, but system didn't respond. Called Customer Dis-Service but they don't work on weekends. Very odd business policy - they don't want your money unless you contact them during the week...

I contacted Globe Life about whole life insurance for the amount of $30,000. Everything went well until I was asked if I was mentally or physically disabled. I said yes to one of the questions. I get a call about a week later from the underwriter going in depth about my disability (Which is a mild one). I understand from research that there are some questions they are not allowed to ask. I was very honest. I had not heard anything for a couple of weeks so I called. Yes I have been approved but for only $5,000 not $30,000. Of course they know they can't discriminate on disability so they give me the lowest amount which we know does not even begin to pay for funeral expenses. You try to be honest and this is what happens. I asked why such a low amount and I was told I would have to put that in writing to the company to find out. Do not believe no discrimination, no health questions, or fairness with this company. I'm a good example of that lie.

I signed up for 250,000 in term life and another 250,000 accidental death policy. because they could not find anything medically wrong with me they chose to deny my application... I contacted them to find out why I have not received my policy nor has any payment been processed, at that time they informed me that underwriting had denied my application for the above reasons. People get coverage for obvious reasons, for a company to deny your application and not contact you by email phone or mail and inform you of the decision is absolutely absurd. I thought this company was a good company but boy was I wrong!

I applied for $10000 in life insurance based on the premium being $26.99 a month for my age bracket (it was a term life policy). I received my policy and the premium was $38.72. I called them immediately and was informed that because of prescriptions I take the underwriter decided I have to pay a higher premium!!! First of all I'd like to know who gave them that information without my consent!!! Second of all I am not on any medication for a life threatening illness. This company is very deceptive and they false advertisement!!! Needless to say I'm going elsewhere for my life insurance!!!

My father passed away in May 2018 and I found out he had been paying faithfully on a whole life insurance policy for me for 30 years. He paid almost $200 a year and the amount available to me is only $1800 in savings. That's not all. I have been trying to have the policy transferred to my name since then. Each time I call they say they did not receive the death certificate. Then they say they did but a note was not made on my account.

I submitted a claim when my father passed away and they denied the claim without reviewing the medical records. If they would just read, they will see that he developed issues after we had already purchased the policy.

My experience with Globe Life Insurance was great. My son passed away on September 8, 2018 and they paid the funeral home immediately and then 2 weeks later I had a check in the mail. When I call for the status of my claim customer service was very nice and helpful. I am truly blessed that they didn't give me any problems.

Globe has unrightfully denied my mother's life insurance claim. She died less than two years after the policy was purchased. They allege the application questions were not answered properly, but they were honest and correct. I now am not only grieving her untimely death, I am also dealing with fighting them. Shame on them for putting people through this.

2018-09-25: Called to get my policy surrendered. Not to mention the mere pittance they are sending after 27 years, I really did not need to hear about how the Representative's father passed away and was not found for 4 months, with his body completely opened up from rot, etc. How unprofessional can you get! Did not need to get a personality analysis from them, stating thing like "You are a binary type person, aren't you?" NOT YOUR BUSINESS!! Why would they, when I am canceling, ask about my current health, my burial plans, and even my finances. NONE OF YOUR BUSINESS! Avoid this place at all costs!

I applied for a $10,000 Life Insurance for my wife per phone. Got a call from underwriting to my wife with several questions concerning her health since the insured was her. Ok... fine! But then we get an email saying she was approved... approved. I assumed it was for the $10000 we applied for. But being curious as I am, I went online to check things out. Guess what... I find she has a $5000 policy with same premium as the $10000 policy. I call GLOBE to find out... "What's going on? I applied for a $10,000 policy." I got some explanation, a name to the coverage, I assume it had to do about her health (which is good but not excellent).

My sister was denied insurance from this company because she is in a wheelchair and has bone disease. They say you do not have to have a medical exam and will not be denied. They based their decision only on a few medical questions. What difference is it WHY or HOW people die? It is inevitable that all humans die eventually! Why even be a life insurance company? My sister has not been ill with bone disease issues for many years - guess that does not matter. So if you know anyone with any health problem there is no use bothering with this company who claims YOU DO NOT EVEN HAVE TO HAVE A DOCTOR EXAM! That is because they can find out about you with JUST A FEW QUICK QUESTIONS and they're really fast NO!

We've had life insurance on our two children since they were under 5 years old. Two years ago our son died suddenly and Globe Life Insurance true to their promise made to us over 40 years ago, paid the policy that we had on Christopher. Seeing that our granddaughter doesn't have life insurance we took out a policy for her. Hopefully we will not need to use it and that she can at some time in the future keep it or cash it in for financial needs. We are grateful for the inexpensive but necessary, products that Globe Life offers and that they were there for us when we needed them.

I've had Juvenile/Child insurance for over 40 years and paying premiums on time until recently (May 2018) 1 of my payment was denied from my bank. So I ask Globe to investigate why and until today I have not received a clear answer. I've called, emailed, wrote letters and not had a legitimate answer as to why? They say they're still looking into it. Then I keep getting solicitation mails and policy premium lapse letters and still have not resolve my original complaint. Very frustrated policyholder.

I'm presently fighting with Globe Life Insurance because I was married 18 years yet we divorced 13 years ago. I continued paying on my policy on my ex husband all these years. He recently passed away in June 2018 and the company hasn't yet honored my policy which I used to pay for his service. Now I'm being told that they may pay for the service but will not pay me the difference being that we are divorced, yet I'm the one that has been paying the policy ever since it was taken out during our marriage.

I just cancelled my term life insurance policy with Globe Life. I had only paid one premium and before the next premium was due I called to cancel and request my premium be returned. I was told that I could not get the premium returned because that had to be done within the first 30 days of the policy. I explained that it was within the 30 days since I paid the 1st premium. "Oh no," they said, "We paid $1.00 for the first month so your premium was for the 2nd month." I said that I didn't even get the policy and billing to read in the mail until after the 30 days paid for by their $1.00. I told them they were dishonest & the $1.00 was only to keep them from having to return a premium. They were so sorry I felt that way. Meanwhile I am out almost $40.00. Grrrrr.

This has the WORST EXPERIENCE OF CUSTOMER SERVICE EVER!!! My issue with this company started over a month again. One month and a week later, the issue is still NOT RESOLVED. THE WORST CUSTOMER SERVICE EVER... No one was able to supply me with accurate information. Requesting someone in management, apparently is unheard of. I'm going to escalate this issue way past this just a review. The only reason they received one star is because I couldn't bypass the option.

I had the best experience with the company. I signed up for life insurance for my mom, and, unfortunately and unexpectedly, she passed away really quick... I was charged $1 for the 1st month, was really devastated, and didn't care about any money. The company kept sending me letters pushing me to send a claim, and I finally sent it on the last day. I didn't even check my mail after that because as I said, I was very upset, and because I just got the insurance and paid $1 for it. They kept in touch all the time sending me letters explaining the process of the investigation as my mom died within first 2 years. It wasn't that long that I received a check for 10,000. And you know, what else? At the very end of the letter it was a line which touched me more than anything: "If we can help you in any other way, please, let us know..."

I got Globe Life Insurance. After 6 years I stopped paying on it in Jan of this year because you are not really getting much money after paying for it. The company called me many times to ask me if I wanted to keep paying my bill. I told them no. I ask them to cancel my insurance. They stated they would sent out a check. That was a month ago. I called today to find out where it was and they stated they took our money and paid the insurance we canceled. I spend hours on the phone with Luke who told me the company took our money. Now they want to refund me only 17 dollars. How can they do that? Terrible company. Because we canceled they took the money back and I will be fighting to get it.

I recently requested information from a life insurance company but it was not Globe. Suddenly I was contacted by Globe and even though I requested that the mailings stop, months later it still has not. My mailbox has still been flooded with letters of solicitation from Globe. At this point I am so frustrated with their company that I would absolutely NEVER get insurance through them.

So let me start with my grandmother passed away last year while I was incarcerated. My grandma left some money to me and some to my mother. Well let me tell you Globe Life sent my check to an address that I didn’t authorize which allowed someone to cash the check into their bank. Now mind you I was incarcerated at the time of her passing so I knew nothing about a check being sent to nor did I care. I mean my grandma had just passed. Well long story short every time I call I get told different things. Just last week they were telling me they dropped the check in the mail last week.

Wow, it appears I am the exception to the rule because my experience with Globe has been nothing less than outstanding. Back in 1997 I took out a couple of small Whole Life policies on my two young (at that time) kids. In the ensuing 21 years I have made a number of changes to the policies, like increasing coverage, changing names when my daughter grew up and got married, etc. Every time I have contacted Globe Life I have found their customer service people to be polite, friendly, knowledgeable, and committed. Happily, I have never had to make a claim, so I won't speak to that. But based on my 20+ year relationship with them I have every confidence that it would be handled appropriately and professionally.

I have been with Globe Life Insurance since 2010 with a term policy. Because I am older and in excellent health I thought it would be wiser to change over to whole life. They sent me another policy information form to fill out. On the form I mistakenly checked a box in 2 a that I suffered from cancer, disorder of heart, liver and brain which indicated a yes answer, I corrected the answer by scratching out the yes and indicating a no answer. I received a call from one of their representatives asking me why I scratched out the yes answer. I informed her that it was just a mistake and I corrected the answer on the form. She changed the form to indicate a yes answer and because of this I was denied whole life insurance. My health has been the same since signing with them with no changes. I am in excellent condition. My policy was altered on purpose. When contacting them they just file a complaint. Questions 1 and 2a incorrect.

I have Life Insurance through Globe LIFE Insurance. They were very prompt and thorough. I needed to update my beneficiaries and I received the documents to update the info very quickly. Thank You Globe for providing LIFE Insurance to me.

My uncle died of accidental causes in February of 2018 and as of May, Globe refuses to pay the $10,000 benefit to his surviving daughter, who is very sickly and on dialysis three times a week. Consequently, she is unable to do battle with Globe. The beneficiary and I initially spoke to "Austin' in Customer Service who was very polite and sympathetic and expressed his sadness about our loss. He gave us the status of our claim as “Pending” which was not very helpful, but he connected us that Claims Department.

We have had a small accident policy with Globe Life since 1983, paying a small premium. The premium was deducted from my business account all these years. Recently I retired and needed the premium changed to my personal account. The policy was so old they said they couldn't find it. For two days I was on the phone with them being transferred to various people and finally someone said they had found the policy and that I needed to fax a voided check along with policy number, routing number, etc. Which I did.

I've been with Globe Life for about 2 years. This company right here is a terrible company to have insurance any life insurance with. The customer service don't know what they doing. They quick to take your money. They transfer you to other people that don't know what they doing with their job. They always passing you along for no reason. I had life insurance with them with seven different people. What I did is I took the adults and went to another company better than Globe Life insurance. I kept the kids with Globe Life because they had a better rate and whole life insurance they have rates never go up. The reason why I'm leaving them because it's all about the respecting the customer and catering to the customer who's paying life insurance. They rather collect the money and don't care how customers feel.

I contacted Globe Life in January 2018 to cancel my policy with them, I was instructed by the first representative that I spoke with that I would need to send an email to a specific department to cancel it and for them to send me a check for the cash balance that had accrued on the account. So I sent the email and they stated up to 10 business days for my policy to be cancelled and for a check to be received in the mail. So I waited until the first week of February and called back, the next representative stated that there is no department that I could email it into and that the last representative did not know what they were talking about.

In November 2017, I decided to cancel my 3 grandchildren policy with Globe and go with Gerber. Globe accidentally cancel my son's policy instead of my grandson. I sent a fax on 1/5/2018 with my three grandchildren policy numbers on them. This is what Globe told me to do. However they cancelled the wrong policy. On 1/10/2018 I notified Globe of the error and they ask if I had sent the policy number to be cancel in writing. I informed them that I was told to fax it and I did. The agent said she would pull the fax and the error would be corrected. On 1/21/18 I received a check in the mail for the surrender value of my son's policy. I called and spoke with yet another agent and was told that it was still being investigated that someone would be calling me back. I heard nothing.

I have been calling them for the last 8 months begging and pleading for them to remove my deceased relative's name and address from their system. Each time I was told it was done & I would never see another thing from them again, but apparently that was a bold face lie, as we still continue to get this junk mail every month. I was lied to by each representative telling me they removed his name and address from their system, when in fact they did nothing. It was when I stated I would submit a formal complaint to the BBB, that I was put in touch with a "supervisor" who said that she did not see anything removed from their system and that she just removed them, but that I will continue to receive their sales junk mail for another 3 months. My relative never asked for this information AND did not start receiving this until AFTER they died, so unsure where they fished their information from.

I have 5 different insurance policies with Globe Life on loved ones dating back to 2010. Never had a problem until I purchased a policy on my sister in 2015 for $5000. This is all that they would cover her for because of preexisting conditions. The policy had a clause that it would only pay back premiums if the insured died in the first 2 years of the policy. I have been having problems paying this policy online since 2016. I pay all my policies once a year online. For some reason, just this particular policy has been blocked and highlighted in red on 'special pay.' No one at the company has been able to explain why. Finally, in January 2018, I was told it was because the policy had been overpaid, they had received 2 payments from me in 2017. The problem then became getting them to post this overpayment to my account so that my February 2018 payment could be paid.

On February 1st 2018 I sent Globe Life A Request for money I paid for Life Insurance you are refusing to pay. I'm not getting any medical records. And like I keep telling your no good company a dead man can't talk. I don't know who he had as his medical power of Attorney. I DO know he named me as the beneficiary of this policy as well as I was the one signing and paying monthly premiums to your no good company. It's now been 3 years 3 months. Send me the money that was spent on this policy. You should be made to pay interest for keeping it so long. I'm not going to send you medical records because I'm not entitled to them. WHAT PART OF THAT DON'T YOU ** UNDERSTAND. STOP PLAYING WITH PEOPLE'S MONEY.

I been playing PCH sweepstakes online then Global Life Insurance pop up. Get free quotes. Just sign up. Won’t charge your credit card. Then I notice that I been billed from February to July without my knowledge or consent. So I called to tell them. They told me, "Sorry can’t get your money back." So I told them, "Why not. Never gave you guys permission to take money out of my account." I told them never wanted their insurance and to take me off. Then she said it takes about six months. What kind of ** is that scammers.

I did a web search for life insurance. Received a call from Globe Life, rep offered $25000 of Whole Life Insurance for $24.30. Accepted and gave banking info for auto draft. Received paperwork in January 2018, notice upon review that a bad date of birth was listed. Called Globe on 1/11/18 to correct the date of birth, spoke to Victor who said the rate would increase but I could get $20000 for around $24. Victor said he would have to submit the correction for the DOB, and the corrected policy would be mailed to me. I called again on 1/20/18, spoke to Gene who said he would forward to a supervisor. I received a corrected policy on 2/12/18 stating that my rate will be $61.54. I call again, spoke to supervisor Ruben on 2/13/18 who said Globe will not honor their quotes.

Globe Life Insurance would not even give me a five thousand dollar life insurance policy. I'm 58, with wife and a teenage son. They will only accept you if you are in perfect health, God forbid if you have a congenital issue. I suppose they know more than my doctors. Stay clear, I'm going over to Gerber!

Was checking my credit card statement for the month and noticed my account had two charges for the same amount on the same day from this company. I've never even heard of them. I don't have any policies or business with them. Where did they get my account info? My credit union is in the process of reporting them for fraud. They are scamming thieves who steal account information. Now, I had to have my card canceled and wait for a new one to be issued. You POS's. BTW, ratings need to be updated to allow NO STARS!

My Uncle passed away October 26th of 2017. After receiving Death Certificates I faxed all paperwork and certificates to Globe Life in middle of November 2017. Second week of January I hadn't received anything in the mail. I call Globe and find out that the Check was sent to the wrong address as of December 8th 2017 and my name was misspelled. I was told that the check was going to have a stop payment applied to it, and "if by any chance I did received it", to rip it up because, it would not be valid and another one would be issued out. I actually did receive the check later that week and ripped it up because I was told to!! Called about 4 days ago, and spoke to Joy and was told that she would call me back and assured me she would find out what was happening with the check.

I hear so many bad reviews on Globe Life not paying out claims. I must give credit when credit is due to a company. Life insurance was purchased on a love one in March 2017 and they passed unexpected July 2017. I assumed that Globe Life would give me a extremely hard time and not pay out the claim because the policy was only held for 4 months. My love one passed of a brain tumor that was never diagnosed, I sent all the medical records that I had obtained and sent them to Globe along with all their required forms. The policy was contestable and all the questions was answered honestly when the policy was issued. There was a delay in the death certificate, due to pending autopsy. Submitted all paperwork on 12/5/17 and Globe approved and paid out the claim January 16 without any issue. As long as you're honest, Globe Life is honest and will pay out the claim.

I submitted a policy for surrender and payment on October 6, 2017. I was told it would take approximately four weeks for payment. It is now January 9, 2018 and I still haven't received a check. I've heard every excuse imaginable. "We tried to reach you" (They didn't). "A check is being processed". (It wasn't) "We can overnight it" (Didn't happen). I have filed a complaint with the Texas Department of Insurance but at this point, I am considering a lawsuit for fraud. EVERY SINGLE TIME a Globe employee said they would do something, it didn’t happen. At some point, you realize no company is that incompetent. It is intentional and it is criminal.

I recommend NO ONE use this company. They steal your money! I am 24 years old and my grandmother purchased the $20,000 life insurance plan the day I was born. When I turned 18, I took over and continued paying. I called to purchase an additional $50,000 of accidental death coverage because I now have children and god forbid anything happen to me, I want my children to be taken care of. After paying THOUSANDS of dollars to this company I am informed that if I were to die tomorrow, my family would only get $318.96 because since I added the additional coverage, the premium anniversary date starts over and according to them, the cash value payout to the beneficiary is only $50,000 AFTER 20 years. So I’m supposed to prevent anything from happening to me for 20 years in order to make sure my family gets the money that is rightfully THEIRS!

Globe Life was very professional and helpful when dealing with my claim. They helped me through the process at a hard time in my life. They explained what paperwork was necessary. I reported the death and then when the death certificate was available I turned that in with the other documents as requested. I received a check for the full amount within 10 days. I have been paying on this policy since 2013.

My mother had a policy on me and when she passed I took over ownership by sending a copy of her death certificate, as well as changed the beneficiary to my wife. In 3 years they didn't change ownership, my new contact information, or email, nor did I receive a new copy of my policy. This last February I went to pay my annual payment, like they have received it in the past and they said my account was suspended. I told the wife, "Enough is enough" and called next day to cash out. They said they needed my mother's death certificate to verify she was gone and ownership was mine. I told them we did that 3 years prior, but I would resend it.

My husband had a policy with Globe Life. 3 weeks ago he was diagnosed with cancer and passed away within 7 days. When I contacted Globe Life they told me that his death needed to have been an accident.

MY child's mother & my ex fiancee passed away unexpectedly of heart attack, never any history of heart problems, but in short eventually Globe Life denied the 2 claims I was beneficiary of for care of our child etc. The 2 policies were just over a year old so anything less than 2 they will challenge or "look into" automatically. So 1 policy was for 50k & the other 100, which is important to note, & the reason they said for the denials was they said she had not answered correctly on those 2 apps (basically said she had lied) because in short she had been in the hospital about 5 months prior to filling these out and was there like 2 months. And so they said she had answered no on all app questions so the questions about if in last 3 yrs have you been hospitalized or treat for any chronic diseases or illnesses.

My parents paid on policy for almost all my life and I'm 41 years old. After mom passed dad wasn't doing as well emotionally as he portrayed so things didn't get handled like this company getting ownership changed to his name but kept taking payments. Mail got misplaced. When I discovered what really was going on I contacted Globe Life and after speaking with several people was reassured the situation was rectified when it wasn't.

I made a request for a Life Insurance Quote with this company. I now have purchased Life Insurance with another company. I spoke with several Customer Service Reps at Globe, letting them know I am no longer interested in purchasing Life Insurance. This company has continued to send me applications (more than one) on a daily basis, emails also. This company starts their Term Life Insurance Policies at a low cost to consumers. The cost of the policy will go up every 5 years. By the time you are 75-80 you will be paying $180-$200.00. Most senior cannot afford to pay this amount, so they cancel their policy after paying globe, a low starting price of $35-$40 for 5 maybe 10 years. BEWARE. READ THE SMALL PRINT AND ASK QUESTIONS. Before you sign up with this awful company.

I bought my wife's life insurance policy in 2013. Sadly she got very ill in 2014 and passed away 7/1/17. The company paid the claim in 15 business days. I read the complaints and can't help but think that maybe people think they can get insurance after they discover they or their family member have a terminal illness. It just can't work that way.

I wanted to cancel! I tried to call for 3 days with no answer. I finally smashed button for a quote and got an answer immediately. She helped me get to the person I needed. I paid it for a year so I should get half the cash back BUT YOU DO NOT GET THAT BACK!!! Please be aware of this. If you cancel you should get the months of payment you don't use back. They are wrong for this. There is no other way to put it. So I will never use them and I should have read their reviews so I take responsibility for my mistake???

Globe Life is a scam. I took out a policy on both my parents. I answered six questions that were answered no. I get a denial letter in the mail with the same questions. One of the questions was checked yes. Which was incorrect. They told me I have to send a letter to their underwriting department, which will take 30 days for them to reply back to me. I already made the first month payment with my card. I told them I want my money back. I'm still waiting for my money back.

We paid $60/year for $20,000 of guaranteed term life insurance on my son since he was a baby. The premium was supposedly guaranteed for life. Suddenly this year at age 26 the policy "automatically " converts to a whole life policy for $300/year. What a crock! Do not fall for this company's false advertising about guaranteed premiums for life.

My Mother's burial has not been paid. My passed away November 17th, 2016 and this insurance company has not keep its word to pay the deceased policy. I have turn in all the necessary documents they said that they required in order for them to take care of it. At this point I have not heard anything from you. This bill has went against my credit and I would like to get this resolve as soon as possible.

When we found out my mother had Alzheimer's, we were unaware she hadn't paid her life insurance for 3 months, but paid since 2011. They declined payment. Now we are emptying all our credit cards scrambling to pay to bury my mother. We should of received notification the payments lapsed!!! Horrible company. Please spread the word. Don't they have a beneficiary or next of kin or any other number to let SOMEONE know?? Thieves, they hope this happens and steal millions from the grieving. I didn't want to give them a one but you can't submit with a -0.

I applied for Life Insurance for only a $5000.00 policy, which isn't much. On the app with the health questionnaire it says, "A 'yes' response does not automatically make you ineligible for coverage." I received a letter from Globe Life Insurance with a denial and the reason was, "based entirely on the health information you provided to us." Out of 6 questions I had answered yes to COPD and that was my only yes answer. So they do indeed base their decision entirely on saying yes to any of the questions. Misleading and untrue.

My father in law passed away Nov 29, 2017. He had the insurance policy and I was his beneficiary because we had a close relationship for about 11 years before he was murdered. I've sent out all required information for the company in Dec - Jan to be able to investigate the policy but I haven't heard anything back from anything from anyone at Globe Life except that they're still gathering his medical records which he didn't have much of at the time because he rarely went to the doctors. I need to know how much longer will I have to wait to find out if they're going to pay out the policy.

I've been plagued with mail from them. I have no children. I have written to them many times to remove me from their mail list. They keep filling my mailbox; so now I am going to poop in their return envelopes and mail them back. Maybe they will get the hint!!!

My mother had Alzheimer's. The health questionnaire did not ask if Alzheimer's was a determining factor. Mom passed within 2 year. The disease accelerated in the last year. Globe Life denied the $10,000 claim. The amount wasn't enough. They raise rate every "anniversary date". I hope your company burns in hell.

My mother has been paying on a policy for 12 years only to have it 'lapse'. She was informed by the 'nice' gentleman representing the company that she was buying a policy that would help with her burial expenses when she eventually died. She makes a payment once a year and after not receiving her yearly bill, she called the company only to be told that her policy had lapsed as she had turned 80! She was confused and angry because that is not the policy she bought as explained by the 'nice' gentleman. Granted she probably didn't read the legalese in the small printed policy, but the 'nice' man had explained it all to her. So, absolutely no return on the money paid over 12 years. Not only that, but she didn't even get a letter with the last bill explaining that this was the last payment according to her policy. Intentional I'm sure. This company is scamming the elderly and not in the least bit apologetic. What a world we live in.

This company preys on elderly citizens. They pay all these premiums and never realize they were mislead to whom was being insured and whom the beneficiary is. Legal thievery. They should be ashamed!

My mother has been paying a policy for 11 years. It expired on her birthday and there is nothing she can do to renew it. She has paid thousands into this joke of a company and because she lived too long she is out her money. Read your policies carefully. This is an awful company and I would never trust them. She thought she was providing security for her family and instead they just ripped her off. Globe Life should be ashamed of themselves. I will make sure everyone I can reach knows how horrible they are.

I've been with Globe Term Life Insurance Company for quite a few years and I'm grateful for the wonderful service I've been receiving thus far, they allow me a Grace period to pay in case for some reason I can not pay my premium on time and that gives me a Great Sense of Peace in my Heart and Peace of Mind. Thank You Very Much. In fact, I have been asked to enroll in all different Life Insurance companies and honestly, I'm just not going to abandon the one Insurance company that took me on as a client when no other insurance company would, but since I've been with Globe Term Life Insurance, I've been getting emails with cheaper premiums and I'm sorry but I'm just not buying it from anyone else.

This is the most unprofessional insurance company I have ever dealt with. Globe Life sent to me a "pre-approved' application for life insurance. $10,000.00 term life for $17.00 per month, no medical exam needed. I am 59 years old and this appeared to be a fair price. I had been shopping around with other companies. Well, the phone calls started... every day someone from Globe Life would call me and ask particular questions. Problem is, a different person would call and ask the same questions. After several calls, I ask if the left hand doesn't know what the right hand is doing at that company. I then informed them I am not interested in doing business with them.

My mom was interested in purchasing my son life insurance and they turned him away. They don't do physical examinations, but because my son was born a month early. They shooed him away and would not give him full coverage. My doctor said he came out at the right time. OBGYNs do not know when babies will be due. But I'm HIGHLY UPSET because my son cannot get life insurance, but my daughter can have it.

I signed up because the life insurance at my job was ending. I responded to one of their ads via post mail. They were pretty competitive in their pricing for the plan. My grandparents had died a few months before I got the policy. One grandparent didn't have any life insurance but most of her bills were paid. The other grandparents had it and it made things very easy as everything got paid. I knew it was important to get insurance. Globe Life is a well known company. Unfortunately, since I did everything through the mail (and also online), I didn't really have any personal interaction with their employees. I have never had to call with an issue nor have had to call to cancel the policy.

I have the insurance that I was looking for. I feel the price is low and very affordable. I also purchased accidental death at a very low price. The only problem I did have with this company was when I first purchased it, they took a payment out of my account for approximately two months then all of a sudden, my insurance was cancelled because they said I didn't make payment. When talking to the person on phone, she could not explain how this could have happened. I had to send in another payment to get my insurance reinstated.

Globe does not require a physical examination. You just answer a few question and you are done. You only pay one dollar for the application fee and before your policy is processed a representative will call to verify all the information you send. You choose your premium, you chose the amount you wish to pay and you are done. It's quick, simple and easy. You can also have coverage placed on other members of your family, however the earlier you sign up the lower your monthly payments will be... Simple.

The rates were affordable for me. This company does send a lot of mail other than the premium statement though. Luckily, I have not had to use this yet. I also like the fact that this company is right here in my home state.

I haven't used it because I haven't had to. But I can tell you that it is a reasonable rate per month and I have had it for more than 15 years. And I have had no problem being a member.

Well Globe is a great life insurance company, if you fall behind on your premium they will help you so your policy don't collapse and all you do is call customer service and let them know that you are having trouble making your premiums.

Cost for coverage is based on your age at time of enrollment. Premiums do not go up unless you choose to raise your coverage. Premium payments can be made monthly if you choose. I pay every 3 months. I am reminded when they send me a payment coupon.

My life insurance needs are quite simple. I actually believe a person only needs enough insurance to pay for their burial expenses. Term life insurance is the perfect fit for me. It is low cost and I can purchase the amount I feel I need. By today's standards and income levels, most employed individuals can afford this type of insurance.

I have a basic or standard plan because I don't have kids or a significant other so it will only cover the cost of burial of death expenses should I die.

I've had Globe for over 10 years and I am satisfied that it is a good company. Sometimes I have to pay later than the due date and they are very cooperative. The monthly bill is affordable and I can increase or decrease coverage if I choose.

I have never had a bad experience. Me and my daughter both have insurance with Globe Life. Always easy and fast to contact a customer service representative.