Globe Life Insurance

Please, please do not go with this company. My child's father got killed May 27 and Globe Life is giving me the runaround. They are steady asking for his medical records which he didn't die from any health issues. He died from being shot. I have sent them the medical information over and over. Now they telling me We won't get a payout until the investigation is over. It can take years for a murder case to close.

"Globe Life ... receives far more complaints than a typical life insurance company. According to the National Association of Insurance Commissioners, Globe Life receives about 6.5 times as many complaints as a typical life insurer." That's your Google review. SUCKS. Planning to add my negative experience. Globe Life is a PREDATORY rip off that deliberately tries to STEAL your money through poor communication, unclear info, and unfair rates. They should be investigated/closed down. Harmful. Awful!

Near 30 years with Globe and they do everything to make it difficult when you need to do business with them. After 25 years of drafting my account, my now adult child is the only one to make the payment on MY Account stop. I pay for the policies, I bought the policy, but Globe will not allow me to cancel the draft on MY account and request regular billing. Absurd. It's my money, my account and no way to stop payment debited on my acct., They actually let me have to cancel ALL 4 policies for my grandchildren currently debited and lose my business, since my only option is to block Globe, just to stop ONE debit from happening. Very poor business practices. Also, a relative is now on FOUR months in trying to file a claim on her relative. Not sure I have ever seen such BAD customer service anywhere, hence the BBB ratings and consumer complaints are very telling.

The death of my mother was already traumatized experience and the last thing I wanted to deal with Globe Life refused to payout the benefit from the Life Insurance. I took a Life Insurance of $50,000 for my mother final arrangements and she passed, we assigned the Life Insurance to the funeral home where the services came up to about $19,0000 the third party would be paying to the funeral home. Globe life after numerous calls they have released only $8,000 to me, the amount to be released should have been at least $30,000.

My uncle passed in July of 2022. He had a policy with Globe Life & Accident Insurance for $25,000. The claim was 2 months from being held in the 2 year period. They researched his medical records for over 6 months before denying the claim. We are left with mountains of bills and heartache after his sudden death. Globe Life has not given a reason why it was denied. Be aware of this life insurance company! They will do anything to deny a claim!

Trying to cancel a policy that was transferred to me after my Mom died. First call resulted in no action on their part. I sent a request through their online form next, and that was ignored. I made a second call, and the representative told me using the form that was the wrong way to make my request. He told me that I need to send a bunch of info over email, including my SSN. I said I wasn't comfortable doing that, which was met with a weird attitude. I finally was gifted with the proper email address to contact, and they replied. The first time. They let me know which info to send to cancel the policy (didn't include my SSN). I sent that info and haven't heard back in 20 days. Reached out again and waiting.

I reapplied for life insurance, and was denied because of supposedly medication that’s on my prescription records, I’m a healthy 33 year old female mind you. I had insurance with this company up until February of this year… Now all of sudden I can get new life insurance because of my depression medication that I took in 2017 after the death of my child…

They were courteous, polite, and Quick and every agent was compassionate in the claims department. They answered all my questions. It was a noncontested policy and everything went smoothly. Would recommend this company.

Well, where to start? I spent about 3 months trying to "buy" life insurance through Globe Life. Then this Sales Rep called me, goes by "Jakobi" Tried to upsale my life insurance policy. He ended up adding a second policy under my name. This company claims you don't need a medical exam if you purchase guaranteed whole life insurance, which is what I was trying to purchase. Two months after I started the policy, they claimed I needed a medical exam, beyond the medical questions I already answered 3 Times! I refused, and the "Jakobi" said he would get back to me once he spoke to the underwriters. It's been 4 weeks, no word, and they called me today to pay an additional premium! I cancelled the extra policy today on the spot. I always keep my promises, as I indicated I would do when I told "Jakobi". Thanks for nothing! Stay away from this company! Look for any other Life Insurance company!

If you get or have a Globe Life policy and pay on it for decades, then have an emergency and need to access the funds it will take a month to get your money, Yep 21 business days equals a month. With no explanation why it takes so long except "it's just how it is". Not to me. Not in this day and age, you have the request, you told me amount, you have completed documentation with signatures, why a month? What takes this amount of time, the amount doesn't change? This is helping your customers in their time of need is it? You don't even offer an expedited method of payment that we can pay for, just sit and wait and wait and wait some more.