Genworth Long Term Care Insurance Reviews

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382 reviews

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Updated Oct. 11, 2026

By: Ashley Eneriz

+1 more

Edited by: Tammy Burns

About Genworth Long Term Care

Established in 1871, Genworth is an insurance company offering long-term care insurance, providing protection against the costs of nursing homes, assisted living and Alzheimer's care. At the time of publishing, Genworth has suspended the sales of life insurance and long-term care insurance. It is working to change its distribution channel to CareScout, a long-term care insurance designed to support individuals and their families and caregivers.

Visit www.genworth.com

Pros

Riders available
Generous customer service hours
Online account management

Cons

Recent security breach
Nontransparent pricing

Genworth Long Term Care Reviews

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Page 5 Reviews 380 - 530

JosephMorristown, NJ

Reviewed July 12, 2008

Our long term care insurance premiums were hiked by 11% this month. We purchased this insurance when it was GE owned with the understanding that our premiums were locked in.

Now that Genworth has assumed the insurance that rate lock has dissapeared.

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ClaudeRockville, MD

Reviewed Feb. 21, 2008

I received a notice that a 9% premium increase will be made. This is a long-term care policy in effect since 1992. I see no justification for any increase since the policy pays a fixed dollar amount in event of a claim. It does not pay based on increased charges by care facility. My wife and I are both covered. We purchased early to assure affordable rate.

It is not practical to change insurance companies due to higher premium at our ages of 75 years. They seem to have us over a barrel.

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Genworth Long Term Care Company Information

Company Name:: Genworth
Company Type:: Public
Year Founded:: 1871
Address:: 6620 W Broad St
City:: Richmond
State/Province:: VA
Postal Code:: 23230
Country:: United States
Website:: www.genworth.com