Generali Global Assistance Reviews

When I travel, I wanna have accident insurance. So if I got hurt when in Europe, I wouldn't have to pay a large amount of money coming back. I used Generali before and their price was very good and reasonable for my age. The people there are professional, and I like their attitude when I talk to them on the phone. And their service is good.

I got Generali for some insurance to travel overseas. The company that I traveled with gave me their information. It was very wonderful dealing with their reps from Generali. They were courteous, knowledgeable and were able to answer my questions. I have recommended them.

I usually use Generali when I go to Europe. I’ve been travelling for 30 years and I always purchase travel insurance because you never know what’s going to happen. At the end of the year, I might be going to the Middle East so I will be buying health insurance. The one time I made a claim was when I fell and I was bleeding all over. An emergency procedure was done on my lip, neck, face, hands, and legs. And when I went to the hospital, they said we needed to go to another hospital where they had machines to scan me.

We had gotten Generali Global Assistance when we went away. My sister-in-law and brother-in-law used it a year ago, and we went this year again on a trip. So we used Generali 'cause it was a little cheaper than the last time we got it. We like the price and coverage. When we called, we talked to them and it was fine. They sent the papers through the mail and we got them within a week's time. Everything was fine. We would use them again. We were satisfied.

We've used Generali for a previous cruise and then we got them for the second time around. We already had a certain kind of insurance with our credit card, which covered us there, and Generali's policy nicely handled the remainder and the price. Once the young man from Generali found out that we were ready to purchase then and there, he was happy and took our order, and we got the policy. He was professional, asked only pertinent questions and answered all of mine satisfactorily.

My experience with Generali Global Assistance has been very good. One time, I got sick and could not fly. I submitted a claim and changed the flight. I'm completely satisfied with my experience with them. I wanted to have security and to travel with a safe mind that if I have some issues, then I have the insurance. I like it very much and that's why I continue to use them.

I bought my policy through InsureMyTrip.com. Generali's price was good and the policy seemed to cover what we needed.

Last year, when we were making our entrance to go to Ireland, the person that I rented it through suggested Generali. I used it last year and I used it this past spring also. The cruise line broke my suitcase, then we were off of it. I know that would be covered but I just wasn’t sure so, they’re trying to get it fixed. That seems as expensive as buying another one. I’m pleased with Generali and I have recommended them to a few people.

When I called Generali to get a better explanation prior to me purchasing it, the reps were able to explain a little bit better because I was a bit confused that no customer service was put there. The coverage was great but I did not have any issues to make me activate the insurance. I’m sure it would have done what I needed it to do.

Because of the amount of money and how long the trip was, which was a three-week period, I figured there were odds where something might happen. The travel outfit suggested Generali so I thought it was fine going with them. If I had to use it, I'm sure they would have come through with it. Thankfully, I didn't have to deal with it.

For an expensive trip, I always get travel insurance. I never had to use it but it would take just one misfortune to cost a lot of money. I went through an aggregate website that gets the quotes from multiple people and Generali gave me a good price for a good insurance package. People should go ahead and use them.

I found Generali on Squaremouth and chose them over other insurance providers since they were a bit cheaper and they offered more for the medical side. My trip then got rescheduled, and after one phone call, they shifted the whole policy over to the new time. They were good.

About six months ago, I researched on the internet and compared travel insurance providers. I felt like Generali met my needs so I purchased their policy.

I go on a cruise annually and the cruise people suggest that we get insurance for our trip just in case, and we usually do. On Foursquare, you can compare all the different providers and Generali had the coverage that I wanted at a good price. I purchased the travel insurance from them and it was all good with their customer service.

I went with Generali because their insurance covered everything that I needed covered, and they gave the best offerings and the best price out of the three options that I researched. And then I went online and I ordered it. It was my first time purchasing travel insurance. It was easy to do, which I really was surprised and happy about. Nothing very significant happened on the trip that I needed to take out the insurance, but I felt protected.

I wanted to be reimbursed for my flight if something happened and I couldn't go. I searched online for travel insurance, and I ended up signing up with Generali because of their price. I did it all online and it was an easy process. But Generali could improve on advertising themselves. They could hook up with an airline or travel agent.

Generali has better offerings at the same price as the other companies. They included more things. So far, the experience has been good. I would recommend it.

We're booking travel way on the future and wasn’t sure of whether we’d be able to go or not. A travel insurance lowered the risk. Generali happened to be about 20% cheaper comparing to the one that the travel agency was promoting so I went with them. I did it all online and navigating through the website was not difficult. Our experience with Generali has been good so far. I had two other couples going on one trip with us. I told them about Generali and they both got policies as well.

I book my travel months in advance and I always take travel insurance, especially when we’re going overseas. I compared three different polices and three different companies, and Generali was the best. But it would be even better if it would be a little bit cheaper.

We're seniors and wanted to get travel insurance. A friend that we were traveling did all the leg work and it came down to price. We called Generali to get the policy because of their price. We didn't have a problem. They handled everything and answered all of our questions.

My tour company changed the dates of my European trip by 10 days. Called to change policy dates 2 months before trip. To change dates they charged me an additional $40 and some cents - nothing else was different. That's BS!

I lost my job and they wouldn't give me my money back!! Because I lost my job more than 14 days after I booked my plan they refused to give me my money back. You book a plan in advance and don't expect something bad to happen, but you get insurance just in case it does. Pretty messed up!! NEVER USE THESE GUYS!!! Total scam and don't care about you at all!!

This is my second time purchasing travel insurance and I will never buy from Generali again. We bought the premium policy (cancel for any reason) and as we were told by the agent, "covered no matter what" if something happens. Well happen it did. We had to drive about 90 miles to the airport the morning of our departure (not uncommon) and there was a weather anomaly caused by cold weather and lake condensation - it was not snowing and there was no inclement weather in the forecast. About a 5 mile stretch of the interstate became covered in black ice and we hit it - but we didn't hit any cars or objects - we managed to stay clear of damaging our vehicle. Multiple other vehicles were not so lucky, including the semi that pushed through a concrete wall into our lane, bringing the wall with the trailer. We were stuck - for 4 hours - and missed our flight.

Purchased insurance for a cruise - thru Vacations to Go. My wife became ill on-board the ship. When we returned home I called Generali to let them know we have a Medicare Supplemental F plan and I would file that first - UHC minimum documentation and fairly quickly paid 80% of our expenses. I then contacted Generali and was given a claim agent - Edith **. I uploaded all the documentation to their eClaim site - left voicemails and sent text to Edith **. After not hearing anything back for 3 days I called and was put thru to Edith - who informed me their eClaim site had been down for seven days. I was then asked to email the documentation to CSA.

Do not purchase! I never like to leave bad reviews but this company is just the worst. I injured my back 2 weeks before my flight and had to cancel my trip and they denied my claim. I canceled the trip and then went to the doctor. They said because I canceled and then went to the doctor that they wouldn't reimburse me at all. I am in a ton of pain and would have loved to go on this trip with my wife and now I am not going on the trip and out the money that I thought was covered by insurance. Please please don't buy insurance from them.

STAY AWAY FROM GENERALI TRAVEL INSURANCE. We bought Travel Insurance from GENERALI to protect our vacation from unexpected events. The policy included coverage for trip cancellation, trip delay, trip interruption, etc. Unfortunately, after several delays, our flight was cancelled. Besides the air fares, we lost the hotel stay and tickets for events we had purchased. At least, we had travel insurance. We thought so.

My husband and I had purchased a 5 day cruise for March for my son and his family as a Christmas gift. At the end of January, my son unexpectedly lost his job. We felt that his time should be spent looking for another job and he didn't have the money or time to waste on a vacation. I filed the papers with Royal Caribbean and receive their portion of the fare within 7 days. However, after filing claim papers with Generali, the claim was denied because my son had not been employed a year at the job he lost. Can you tell me what difference that makes! And, how was I to know when he was employed there!

I purchased Tickets on March 8, 2019. I cannot make the trip and now they don't want to cover the tickets. I called and talked to them and I was told that I am basically screwed. That it will not be covered. What is the use in buying the trip protection plan when they always have an excuse for not covering the ticket. So now I am out 1600 dollars. I would advise everyone to think before you pay these people for coverage. It is another scam from CA.

Didn't get help when called the emergency number while on our trip, was told to call the third party we booked through. After filing a claim, it was denied, received standard emails, never answers to questions. Made several phone calls for help always a voice mail, STILL WAITING ON A RETURN CALL from the adjuster and the supervisor! Going on 3 weeks now. First time to purchase through them and will be last!

Had a long planned month in Florida. Vacation canceled due to a family member illness. We decided to protect our vacation with travel insurance. It’s a good thing we did because the $162.00 we paid for the policy protected us from a $3,600.00 loss. What was amazing was the fact that General Global Insurance responded to our claim so quickly and returned a refund immediately. Thank you!

My wife and I purchased airline tickets and travel insurance on the on the same transaction on 1/24/2019. We were to leave on 1/31/2019 and return on 2/12/2109. On the following Monday 1/28/2019 she had a scheduled doctor appointment. The doctor sent us to the ER and she was hospitalized for a week. The insurance denied our claim because her symptoms started before the policy was started. We did not know she had pneumonia because of shortness of breath. Beware of purchasing a policy if you have any symptoms you might be hospitalized for.

I always use travel insurance. Previously, I was going with Travel Select as they're a Wisconsin brand but on this one trip, I decided I'd use Generali Global Assistance as they are the group that Vacations To Go uses. I felt confident since Vacations To Go is the largest travel agency in the country. Based on my experience, I'd definitely recommend them and I plan on using them again.

I called Generali when I purchased the travel insurance and asked a couple of questions. Their price is considerably less than the others. I would recommend them.

I looked for travel insurance and top-rated companies and Generali Global Assistance was one of several. I examined the policy and did a comparison, and I chose them. I did a comparative analysis of benefits versus price. I’ve used Generali Global Assistance twice -- once when I went to Russia, and when we went to England.

I required insurance for my travel so when I travelled last year, I looked around and found Generali's pricing competitive and I picked it up. It was a group program. I wanted to check if everything was covered based on the expectations of the tour I was going on and their customer service answered my questions. I traveled and came back. I didn’t need it, so that was good news.

I purchased Generali travel insurance for the delays and cancellation. When I purchased it, they just automatically said that this is what they charge and I wasn't able to compare products and pick the right policy for my budget. I've used them before on another trip that we booked to Mexico, and I didn’t have to contact them. Sometimes I think that I'm just giving my money away but Generali gives me a little bit of assurance that I'll get my money back or they'll help me out.

We arrived in Lima, Peru and learned that our flight to Cusco the next day was cancelled. The airline went bankrupt, and we found out that day. If we didn't make it to Cusco on time, our Inca Trail trek to Machu Picchu (reserved five months earlier -- and the ENTIRE reason we purchased travel insurance) would be forfeited, with no way to reschedule. So we booked new flights, paid same day fare, and felt good because we'd paid for travel insurance. Until we learned that Generali's coverage was useless. We won't use them again, and encourage you to find a more trustworthy insurance company.

I started using Generali two years ago. I've gone with them considering the coverage and the cost of their travel insurance. Their customer service was very efficient when I called. I asked questions and the people were very nice and they seem to know their product. When I asked them to send me things, they did.

I am not commenting on Trivago but on CSA travel insurance. If you consider buying it, don't!!! I did, $140.00 worth because they assured me I would receive up to $600.00 if my job ended early. It did by 3 weeks and now they tell me it is only good if I cancel within 24 hours of making the reservation!! Just an alert, don't take their word or their insurance!!

We were traveling to Europe and we did a search on the web for a travel insurance. My wife knew that it was something that we needed done. Generali had a much better plan than the other different companies I looked at. They were very good and I got all the information I needed.

My sister and my nephew were here visiting from Greece, and my nephew got sick. I had to use my credit card to take him to urgent care. I'm still not done with the claim at Generali. I submitted a bunch of paperwork, and then they said to me," Oh, no. You have to submit these ones." And so, I'm kinda caught in the run-around. They also told me the paperwork needs to be submitted somewhere else. I submitted somewhere else, and I even took pictures of my sister's passport. I took picture of the invoice from the doctor and I submitted them all. Generali is not helping because it's still up in the air.

Generali came up when I booked my flight to Expedia and I bought travel insurance from them just to be on the safe side. I've had it before so, I decided to stay with them. I feel better and safer knowing that I'm covered with the insurance.

We’ve been on many, many cruises. When we first started cruising, my husband’s dad died. We didn’t have insurance then and it was quite expensive to get back. So, we decided to take out a travel insurance when we go. We’ve been taking it out through CSA Travel and we’ve been doing it for years. Generali Global Assistance is the carrier that CSA Travel uses. Their rates seem reasonable for the coverage that we want. So far, we’re just hanging out hoping that if we ever have to use them, they would come through for us. I would recommend them.

Do NOT purchase the travel protection insurance from this company. We contacted the company to tell them we would need a refund for the condo we rented due to a tragic death in our family. Our son’s girlfriend (who was going to travel with us) died. The people I spoke with were the most unsympathetic and uncaring people I’ve ever encountered. They insisted on a death certificate. I explained that it would be extremely inappropriate and unacceptable to ask her family during their time of grieving for a death certificate. The company made certain to tell me that even if a death certificate was provided the policy does not cover a death due to a pre existing condition or death by suicide. The company didn’t care that we needed to plan and host a memorial service. If you cannot cancel a vacation due to a death what can you cancel for? Stay away from CSA Travel Protection. You will be wasting your money, time, and energy.

We used Generali Global for travel insurance when we were going on a very long trip with children and wanted to make sure we were taken care of. I emailed them to submit a claim and it was easy. If someone needed insurance, I would tell them to go for Generali Global and use it.

The San Francisco Bay Area was blanketed in smoke from the Paradise City, California fire this past Thanksgiving holiday. I was due to fly out to visit my son. My son requested that I cancel my trip as he said the smoke was so bad that they could not see the sky. I am a 73 year old traveler that has survived double pneumonia and sepsis. Taking a trip to an area that was nationally designated as very hazardous to health is a valid reason for canceling my flight. This company has just informed me that it is not going to honor my claim. I had no way of knowing when the air would be safe to breathe.

It's always good and invaluable to have insurance when travelling. My friend who is a travel consultant told me she had used Generali previously, so I also went with them. When we were scheduled on our last cruise, we were going to San Juan but because of the storm that hit there, the boat wasn't going there so we cancelled our cruise. I then called Generali and they took all the information. It went very well, and I still have credits with Royal Caribbean.

My experience with Generali Global Assistance was absolutely horrible. I've used them for years and I will never, ever, ever use them again. I had a really bad allergic reaction when I was traveling in Norway. I had to go by ambulance and then, I ended up in the hospital. I called them from emergency and they said there's nothing they could do because I didn't get a pre-approval. I was in the hospital for hours waiting for Generali to try to put things together, but they didn't really know what to do with me because most people that have insurance have a certificate and I didn't have one. They basically left the people in Norway and the doctors and nurses were flabbergasted. They couldn’t even believe how I can have insurance and be treated that way because I was calling to get a certificate not understanding.

My travel agent recommended Generali as they would be more reliable than others if something happens. I felt that she had been out here for a while doing her job so I went by her recommendations. Also, I chose them based on their coverage and what they cover. I had a great experience with Generali. I would definitely recommend them.

We’ve been using Generali for years and their website is really easy to use as well as easy to compare. I got coverage from them for a trip to Disney World in May. I’m cautious that way and I like to make sure I am covered in case anything happens. It’s worth the money to have that instead of having to pay out of pocket. I’d rather pay a 100 bucks for insurance and not use it than having to pay thousands and thousands for something that I could’ve only spent a little bit on. Also, I’d pick a higher-rated coverage if we were on a cruise. Get Generali if you’re gonna get travel insurance.

I had used Generali Global Assistance on a trip several years ago and I had a bit of a claim and they paid it. I went with Generali the second time when I got on a Road Scholar trip. Their trip insurance was cheaper than Road Scholar's. I've referred Generali to other people, and I told them it is a good place to go if they needed a travel insurance.

My wife and I are at our early 70's, and we’re concerned that if something happens to us on a trip, we’ll make sure that we’re covered well with insurance. We looked at the options that were offered by each of the insurance companies, and then compared it to the premiums, and Generali came up on top. Then we had to file a claim where we had a bruised area, sprained ankle, and the doctor took an X-ray, which entailed a large charge, which will be covered. We submitted all the paperwork that they asked for and we have acknowledgement that they have accepted the claim. What little experience I’ve had with them, they’ve stood behind the policy and only for a few hundred dollars. I’m very pleased with them.

Getting a travel insurance was a safe venture for reassurance just in case something happens. If you don’t get it, you regret not having it. I searched on the internet and because of the reviews, I signed up with Generali. I filed a claim for a trip cancellation when my wife, who was not traveling with me, required an urgent operation. They decided that it was a preexisting condition based on a very generalized vague and non-specific symptom that appeared months before the trip was even planned. They related it to her having cancer and denied the claim. It took a lot of measures and appeals but they just refused. Every business is in the business of making money. So, to that end, they were protecting their interests but they could have been understanding of the situation. I would advise friends not to work with Generali.

We travel quite a bit and when we’re out of the country, we’re worried about medical expenses. I did a comparison with another company that I used years ago and I noticed that Generali's rate was lower and it looked like all the features were the same. I also checked their ratings and saw that it was highly rated. We purchased our travel insurance through their website, which is very user-friendly.

Generali's price was cheaper and I bought the insurance for just in case when I went on a trip to Panama. I did everything online and it was easy to choose the coverage that I wanted and the price that I could afford and to just do it. I got really prompt emails and then all the information I needed was really quick. I like that because I don't like to worry about it too much. I like to buy it and forget about it.

I travel everywhere and I would like to be insured and protected. We went on a trip to India and I wanted to be sure there was not gonna be surprises. Generali had a couple of options and I read them and then choose what I thought was gonna fit for us. So far, I have been on a few trips. The one to India was a major trip and it was expensive. But, the insurance for my smaller trips has been reasonable. It's good when Generali shows everything that they protect. But it will be better to have some more explanations on some things just to be sure that people understand what they cover and what they don't. There are things that are not sufficient and for some people, it could be confusing.

I bought a company insurance policy in May. I found Generali Global Assistance on the internet, and I googled the reviews to see if there was any negative feedback. I rely heavily on that type of research and it appeared that they’d been in business for a while. I understood what the policy covers and not cover pre-existing conditions. It seemed like if I had a claim, they would pay out. I purchased it online and they sent me all the materials.

I went to AAA for travel insurance and they were a bit expensive, so I decided to go with Generali instead since I saw some decent reviews about them. They're a good company to consider if it's a good value for money. Their buying process was very easy too.

I always get a travel insurance and I was looking at different options and with Generali, I could buy the insurance right before I left instead of buying it when I bought my plane ticket. Most of it was online and then, I talked to their rep on the phone before I was done. It was a good experience with their rep. The cost might have been a hair higher than other places but not much. I would tell people about Generali if they asked. I had no bad experiences at all.

We had previously used CSA and they were purchased by Generali. The price was similar and I've had good experiences in the past, though it seemed like their pricing appeared to be a little bit higher than what I'm used to. Nevertheless, their customer service was excellent.

I am so thankful I purchased the CSA travel protection insurance when I booked our family vacation. My son was in a terrible automobile accident 3 days prior to us leaving for our trip and I had to submit a claim to recover our cost. The process is like any other claim if you have never submitted one, you need to have a copy of the doctor reports etc. I was contacted by phone for initially and then continued corresponded through email. It took about 2 months to process but we received a full refund. It was well worth the small price to pay when you are already spending thousands on a trip. Plan the trip and buy the insurance!

When we go on trips, I buy travel insurance and I used to buy it from American Express for many years but they stopped selling it. I researched online and saw Generali Global. I had a great experience with their customer service. My criteria were the cost of the policy and they took the time to explain how the policy worked. The claims process took around a month and we had to submit certain paperwork, expenses and other information. That was my first time where we actually had to file a claim. Everything was explained and they had very clear terms. I would highly recommend this insurance.

I looked for travel insurance on my first trip right out of college. I was tight on money, so I wanted to make sure that if something happened I would not go down the drain. There was a comparison of the policies online and so I used that and got Generali. I bought it for the past two trips and have not needed it, and it gave me peace of mind. My husband and I traveled about twice a year and before our second trip, my husband broke his clavicle so we were not able to travel. We provided receipts and a doctor’s note to Generali then we got our money back for everything. And so with the ease of that, we continued to use them. They've been nothing but good for me. People should take a look at what they need in a trip insurance, go to the comparison site I saw, and then if they come to the same conclusion as I did, then I would tell them to go for it.

I always get Generali because they are the old CSA Travel and we were very happy with CSA Travel. And I like Generali because it provides rental car insurance and I usually rent a car, and I use that for coverage.

Signing up with Generali had to be easier or I could not have done it. Overall, I was satisfied with them.

A long time ago, I scheduled a trip to Turkey and the agent encouraged me to get a travel insurance. Right before I was scheduled to go on the trip, my sister passed away, so I made use of my travel insurance. I've always kept that in my mind because I would not have been able to get my trip refunded at that late time. This time, I bought a travel insurance from Generali Global Assistance just to be safe. There's a website that gives the quotes of different travel insurance companies. You state what you would be spending on your trip and they would give you the different rates. That's how I narrowed my search for a travel insurance company down and chose Generali. I did everything online and purchasing the insurance was an easy process.

I purchased travel insurance through CSA for an upcoming trip to Yosemite National Park, and unfortunately we had to cancel because of the wildfires. In my claim form, I noted that all major roads and entrances for our destination were closed due to the fires and there were mandatory evacuations issued for parts of the national park we were set to visit. Our trip was scheduled for Aug. 3-8, when major roads & park entrances were still closed due to wildfires, and I canceled on July 31.

I was going on an extended overseas trip and I wanted to be reassured for it. I looked at several policies on the internet and Generali came up tops and I got them because they were cheaper. Luckily, I didn't need the insurance but it would have been the crunch point whether they performed or not if I needed them. But if someone asked, I'd tell them to go ahead and check Generali.

My trip had a lot of upfront expenses. I paid $6,000 for a private tour and it was non-refundable, so I thought I better have insurance. Normally, I don’t bother if it’s an inexpensive trip or the airfare or the hotels could be canceled, but I had more at risk on this one. I looked online and searched for the terms of different travel insurance, and Generali had the most medical benefits, which was what I valued the most. Once I decided, it took me just a few minutes to get signed up and the procedure was fine. I did it on the web and I had to put in my name as well as how much coverage I wanted.

We’ve used Generali several times. It's very easy to buy and set up the policy. I like that they have life and dismemberment insurance and they have the most for what you pay. I called one time because I wanted to know how they worked, and their reps were very friendly. I’m happy with Generali and I've referred a friend who just got back from Vietnam to them.

We were traveling outside the country with my elderly mother and I wanted to make sure that we were covered in case we needed a travel insurance for anything, so I got one. Then, we were going to Colorado and we were staying in a lodge. They recommended Generali as our travel insurance. We said okay and we booked through them. We were able to use that travel insurance when my husband got altitude sickness while in Colorado. We had to have a doctor come to the lodge we were staying at. While he told us upfront that it would not be covered, it was our best alternative rather than driving an hour and a half to an emergency room and spending the night there. In the end, I still applied for the claim and it was paid. I like Generali very much.

I had to postpone my trip because I was sick for a couple of weeks. I submitted a claim with Generali and the process was quick and easy. They said since it was just a short time, they would just move it up a couple of weeks for me. I’m very satisfied with them.

My wife and I purchased travel insurance on-line from Generali. Due to a delayed flight and missed connection, we filed for compensation under the Trip Delay coverage in our policy. All went well until Generali told us that we needed a letter from the airline verifying the flight delay and reason for the delay in order for them to process the claim. Despite numerous calls to easyJet, multiple promises from them to provide it, easyJet has not been able to provided the required documentation. The bottom line is that Generali's travel insurance is worthless if the airline does not cooperate!

We were planning a very expensive trip and a strike could possibly happen. Also, we're old enough that health issues can pop up so we thought that getting travel insurance would be a good idea. I went to a site that compared several different travel insurance providers and Generali was recommended as an inexpensive but good option. Their policy was priced well and working with the company went smoothly.

I hear about Generali Global Assistance through my in-law, and I then bought from them because I was traveling with my kids. I purchased the policy over the phone, and the customer service agent I spoke with was good. I'd recommend it.

I needed to go far so it was better for me to have an insurance. I shopped around and Generali had a better price. Also, they were more convenient over other travel protection companies. When I filed a claim online, their customer service responded quickly and I got my claim in a week. I recommend Generali insurance to my relatives.

I chose Generali based on a coworker’s suggestion and it was pretty easy to be able to get to where I needed for a price that I thought was affordable. I just placed the order and I got their confirmation in the email. I have recommended it to other people.

We have peace of mind if we have travel insurance especially when going overseas. We also purchase one to cover medical expenses. When we booked a cruise with MSC Cruises, I asked their representative if they work with somebody. They recommended Generali and so we decided to go with them. It was 50% cheaper than the one that we usually buy in the last six years. We purchased it online and it was easy to open there.

We traveled twice a year and with our age, Generali's price and coverage fit us. It was also easy to buy their travel insurance. I received all my information by email and everything was fine. I'd recommend them to friends but would tell them that depending on where they'd travel, the coverage could be different.

I have purchased from Generali in the past, and I also came across them through a link from AAA. I purchased a travel insurance because of the cost of the trip. Their cost was also better than that of other providers. The website was good, too. I was satisfied.

A travel insurance was required for the trip I was doing and Generali Global Assistance was recommended to me by a tour operator that I was using. I also looked at three sites and I found Generali to be the most accessible in terms of telling me what the different travel plans were, what was outlined and what was covered. The website was in a very understandable language and it had very helpful charts. I felt like the coverage was very good and very competitive for what was being offered. Right after my purchase, I got an email that outlined what I bought and told me concise plans. It must have been a 25-page document with a very easy to read chart that shared a very general summary of what my coverage was. There were also specifics outlined by each section. So I was able to get this report and I’m very satisfied with that. Generali seems to be doing it right. I’d absolutely recommend and work with them again.

I chose Generali Global Assistance for the price. The processing was good but the ad was deceptive because the insurance that I bought it for isn't actually covered out of country. My trip was already planned and I already had the insurance paid for. Teladoc is what sold me on the insurance and it is supposed to cover me 24 hours a day, worldwide. The only problem is they don't have any physicians licensed outside the United States and I was in the Dominican Republic. I called them and they said the ad on their website is misleading and they were sorry about that. They offered no money back and offered no assistance other than they would let somebody know. I was pissed.

I was Googling around, looking for options for travel insurance and Generali had good reviews and the coverage was pretty comprehensive. Their prices were also competitive. I got them mostly for the medical aspect because if something happened my domestic medical insurance wasn’t gonna work very well. I had one question before I bought it and they answered that. It's an easy and reasonable coverage and I would recommend it.

I was gonna be taking a trip to Florida for 10 days and the airline that I was gonna book with does not offer any refunds in the event of a reschedule. They don't give you a refund, but they will book it later. But if we were ill or something like that, then that wouldn't do us any good. I looked up Generali online and I liked what I read and it seemed to be aboveboard. I also compared their price with another company and they had the best price overall. Also the reps were professional and they knew what they were talking about. And that was the main thing. There wasn’t no hemming and hawing, and beating around the bush. Their customer service is excellent. I would definitely use them again if the occasion arose. They do what they say they will and once they quote you a price, that's pretty much it.

When you reach a certain age, you realize that it’s important to have insurance when you travel. I decided to get one from Generali Global Assistance. I could pay their rates and get the same amount of things from them as the things that the other companies were giving. I also found them to be less expensive and they seem to have to decent rating. I bought the insurance online and my interactions with their staff was very nice. My next trip is not 'til mid August and I purchased from Generali for the second time for that. I haven't filed a claim with them but I hope that if I do, they'd be a good company to work with. I also know someone that used them and they paid them immediately. All in all, I am perfectly satisfied with Generali and I would use them on any trip I‘d take in the future. I'd recommend them to others as well.

Generali was recommended by the outfitter that I'm using for my international trip. I reviewed about three other companies and I felt like Generali had the benefits I was looking for. And then reading consumer reviews, it was rated one of the higher options. I filled out the online request and then I received some information, which was a quick response. And then from there, I went ahead and submitted the application and received a good response and a good follow-up package via email.

We did some research and decided that Generali Global Assistance was the best. When I called and signed up, they were most helpful and reassuring.

This company not only ignores claims, but is in the business of denying claims. They are there to collect a premium, but not cover claims that arise. We bought their policy in February when we arranged our trip to the Big Island. One of our family members has a serious heart condition and thus we found peace of mind purchasing this insurance to cover anything medical that may arise. What a mistake! The Big Island has had problems with the violent volcano eruption and air quality since the first of May. Who would have known about this in February???

The insurance claim denial was based on the following statement: "The information provided indicates your trip was interrupted due to your nontraveling family being DISCHARGED from the hospital. As there was no worsening of the condition while your coverage was in effect and the death occurred after the coverage had ended, no benefits are payable for your claim." My claim was based on my nontraveling family member being ADMITTED to the hospital during the policy period not DISCHARGED.

I purchase a travel insurance every time I travel. I’ve been on trips where I’ve seen people taken off ships and hoping they have insurance to pay for the exorbitant cost. I called my travel agent, Vacations To Go, and I ask them who I should use, and they gave me Generali's number. Purchasing over the phone was very easy and I told the guy what I was looking for. He told me what the insurance covered and the price, of which I said fine. Then, he tried to email me, but, for some reason, I couldn’t pull up the email so he sent me the policy by mail. I gotta call them again on my next trip. I’d recommend them.

We’d be going through the Baltics and we decided to purchase a travel insurance policy because events can come up in our life and we’ve paid a lot of money for the vacation. We heard about Generali Global Assistance from a friend. Getting the policy with Generali Global Assistance was very fast. We were able to compare products and pick the right policy for our budget. We called the customer service reps once and they were very helpful. I would tell my friends that we’re pleased so far and they should look at Generali.

Experience tells us that we should get travel protection for all our trips. In 2004, back when Generali Global Assistance was still CSA Travel Protection, my wife had an accident on a trip and they covered us. We were in Victoria then and we submitted two claims, and it was just a matter of making a call to them. The travel people made a lot of the arrangements for us and they made sure that we were taken care of. My wife needed to have an extended seat on the plane and they arranged for that. It was a very good experience because they took care of almost everything once we called in. Since then, we've been using them and every time we took a trip, we've always had an insurance with them. The customer service has been absolutely excellent and I’d recommend them to many other people. We have a trip coming up in the next few months and we've already put in an insurance with them.

I’m going on a trip to Japan so I was looking around at travel providers and Generali seemed to be the more recommended one. Their website was okay. There were some stuff that were not very straightforward. Like if there’s a typhoon and the flight gets canceled, does it cover things like that? There are so many possibilities and I wanted to know how many of them are actually covered, but I struggled with understanding exactly what coverage I was gonna get.

I was going out of the country and for health reasons, I decided I’d better have travel insurance. I got Generali Global Assistance as my insurance on my last trip and I purchased it on the internet. I bought it for myself and it was right.

So far, my experience with Generali Global Assistance hasn't been bad. The price of their travel insurance is decent and comparable to that of other companies. But before travelers go to a certain area, Generali could provide them through email with the phone numbers and the addresses of hospitals and doctors in the area because when an emergency comes, they wouldn’t have the time to look for this information.

When I was searching on the internet and comparing the prices, Generali Global Assistance offered the best prices. My claim was handled very quickly and I was very satisfied with them.

Generali Global Assistance has the same protection with the other three travel insurance providers that I checked before calling them, but their price was very good. The amount that I needed to pay was better than the other ones. I called them two or three times and they helped me. They called me back right away and they were friendly. Overall, everything was good.

We travel a lot so we get travel insurance often and I’ve used Generali Global Assistance and Travel Guard before. I chose Generali this time and their website works very well. Sometimes if I go with a group, their insurance can be less expensive than buying it straight from a travel insurance agent or company. And sometimes it’s more, so it depends on what the group offers. We generally get travel insurance depending upon how much of a cost or the refundability issue.

I was with CSA for many years. I had a claim once and it was worth a couple of $100. I had all receipts and doctors notes which I had to mail to them, then they paid my claim very quickly. I would recommend them.

I always purchase insurance when traveling and Generali Global Assistance was very nice to help me. The insurance was automatically added by my cruise company. When I realized that it wasn’t the same amount or package that I wanted, I called them and they changed it for me and just charged me the difference. There were also a couple errors thereafter so I called back a couple times and got those worked out as well. Overall, Generali is a good service.

Generali Global Assistance was reviewed in the Thomas Travel magazine that I was reading. I’ve looked at a couple of other providers that I’ve used in the past and Generali got a really good review, so I decided to give them a try. I bought the policy from them and did it all online. We’re gonna travel in July, but hopefully, we won’t need it.

I went on the internet and searched several different companies, and Generali had some of the better deals. I’m almost 70 years old and in good health, but you never know. My wife and I are both about the same age. So, just in case something happens, I wanted to have that insurance. I did everything online and it was very simple. I just recommended them to a friend of mine who just left for Israel today. It is good to have it.

Our company has always used Generali Global Assistance and everything was done online. I decided to purchase travel insurance because you just never know.

I’ve traveled a fair bit and I would never travel without a travel insurance. I went on to a number of websites that compared travel insurance companies. I looked at reviews about Generali and they came out well. When I purchased online, the process was straightforward although sometimes, a bit too much information but it was savvy to get the information I wanted off from Generali's website. Generali was easy to set up. However, I did a typo on my email so I didn’t get the paperwork through and I’m waiting and waiting and waiting for it. After about six weeks, I rang Generali's office and said, "Hey, I could use the paperwork." And they were so good. I told me the email address was wrong, gave the right one and they said they'll send the paperwork straight through. Overall, the process was very easy. In fact, I would call Generali again to add a car insurance.

My parents, who told me about Generali, were out of town and they ended up needing it. And so, because I was traveling out of the country, I bought one. I did not have a problem with the website and the customer service reps were helpful. I had a good experience with Generali and I’m glad they have it available.

I was referred to Generali Global Assistance from someone else who typically buys the insurance through them. I purchased it online and it was easy to see their different plans. I was reading a lot of different feedbacks, so, at some point, I didn’t feel like it was worth purchasing and I wasn’t sure that they would cover me in a lot of the situations where I needed coverage but I still went for it. I was pregnant and I wanted to make sure I did everything I could in case of an emergency. But when I called to ask questions, the customer service reps were not helpful at all. I was just trying to see if I would have been covered since I was making an appropriate purchase. They were not knowledgeable and they just told me to file a claim and wait to see what happened.

I compared a few other travel insurance companies, found Generali Global Assistance on the internet and it was fairly straightforward. I purchased it but I have never had to use it, so it hasn't been a good nor a bad experience.

I've used Generali Global Assistance before and had no problems with it. I went for a trip and bought their travel insurance, and their rate is about as well as what others have. Their customer service people were courteous and answered my questions too, which is what I look for.

I’ve used Generali a number of years ago. Their online form is very easy to use compared to Travel Guard. It has been good whereas, with Travel Guard, you customize it and spend more time trying to figure out what you want. I’m in my early 60s and the most important thing I was looking for in an insurance is the medical because once you leave the states, most medical policies are not covered. Generali’s policy seems to be pretty good and that was why I got it. And when I go on trips, I never use the insurance policies that are offered by the tour company or the cruise company.

I knew about Generali Global Assistance from somebody else who had used them. Michael, the customer service representative, was knowledgeable in terms of what his company offered. He took the time out to explain their policies. I have a couple of different questions and he was attentive to what I’ve asked and gave me straightforward answers. If I didn’t understand something, he clarified it for me or went over it again. Generali is a company to look into if you're looking for travel insurance. There was customer service and they were pleasant to deal with.

Again, at the time I purchased an airline ticket for Spirit Airlines, among other Airlines, Only trouble I found was when Spirit continued to cancel flights I was never told why, even when I asked. I had no idea they were on strike and pilots didn't show up for work. I made a claim to Generali Global Assistance & insurance all denied because of pilots not showing up for work. WHAT? So I had to pay for 4 tickets, and never flew with the airline, and this Insurance that is suppose to protect you DID NOT, because pilots didn't show up for work. WOW MAN this was crazy. I suggest don't buy the policy. Better off spent in Vegas! The answer is the same for all, copy and paste.

My wife and I are old and we have issues so, there's no way I would travel without insurance. I don't take a lot of risks and I insure myself against stuff like travel. I have a good friend who travels a lot and recommended Generali Global Assistance. I talked to them, I wanted everything they offered and I signed up. They were professional and courteous and the experience was very pleasant. I would recommend them.

My claim with Generali Global Assistance has been pending for months. Their reps were friendly but I’m extremely frustrated. The first time I mailed in the claim for this particular loss that I had, I didn’t get a response. It has been a long time because the one time I had used them with CSA before, it was a very quick turnaround. I finally called and Generali didn’t have my application or claim form. It was mailed weeks before and someone lost my claim. It had a return address on it and I didn’t get a return to the post office. I had to send another claim and some information that I had with the original claim I didn’t have copies of.

I was going out of the country and I purchased travel insurance from Generali Global Assistance. I looked at another company but Generali was cheaper. Moreover, I requested a change and they were able to change it right away. Their customer service rep was wonderful and knew what she was talking about. I gave Generali to my cousin as well. I would recommend them.

We go on this YMT tour and they give their own travel insurance, but I got Generali Global Assistance for policy confirmation and in case something happens. It went up a little from last year but it is what it is. We used Generali once last year and one for an upcoming trip in May. The representatives at Generali were very cordial and knowledgeable. They knew what to do and they asked when we are going and when are we coming back. They asked all their questions and they gave me a price that I accepted. The insurance is very inclusive if something medical happens. We’re getting older and it’s good to have because we never know. My friend said Generali was wonderful when she couldn’t catch a flight or due to snow, and she got all the money back. She had more of a good experience of using what she purchased. Last year, I just purchased and luckily, we didn’t need to use it which is good also.

I used CSA Travel before Generali Global bought them. They seem to be offering the right product. I submitted claims under CSA Travel and they paid off very quickly. I’m going on a cruise, and I have to prepay. I went online to Generali Global and I could evaluate all the options. In order to get medical coverage, I had to also insure the full value of the trip. But they don’t cover all the preexisting conditions, and maybe it was a medical exclusion. There was some aspect of the medical insurance that required me to buy more coverage than I needed. I had the trip already insured for free through my credit card. I was buying double coverage and I didn’t like that. But overall, the experience with Generali Global was fine.

There was an ad about Generali Global Assistance around Travelocity and I looked them up online. It seemed like purchasing their insurance was all easily done on their website and I liked that so I went with them. I also paid for it online, then they sent me what I needed through email and I printed it out. Everything was good.

I have used Generali Global Assistance in the past and it was on a cruise ship where the policy was all-inclusive. This time, I used them when I went to Paris because I was concerned. If I had any health issues, I wanted be covered by a travel insurance. Their customer service rep was good. She sent me via email some information about another policy which was a little more inclusive. But that was too pricey for 750 and it didn't cover the cost if I didn’t make the airplane, so I said no way.

I've been using Generali Global Assistance for a long time and what I've heard about them has been wonderful. Generali said that we would have insurance in case our luggage got lost, if the plane leaves us or if we have to change the tickets. They'll pay for a hotel too. They also said that when we go to Columbia or Peru and if we have an emergency, we can go to the doctors and they'll reimburse whatever we spend there. My experience with their customer service was wonderful too. They explained to me everything and they sent me the papers at home, on my daughter's email. I have recommended them to my sisters and to my friends. My people from Columbia traveled over here and I made them buy the insurance because if there's any emergency here, the insurance will pay for it.

The old man told us about Generali Global Assistance and everything was good. We didn’t have to use it but I would tell a friend that if it's his choice to have it, he should take it.

I always purchase travel insurance anytime that I leave the country. I chose Generali Global Assistance over other travel insurance providers because of their pricing and I have used it one time to cover for our cruise. I would recommend this company.

I put a large amount of money down for a summer rental and I wanted to make sure that I do not lose it if something happened. The other travel insurance provider I checked with was a big bank, the one that always went bankrupt, and it was three times the cost of Generali Global Assistance. Generali’s customer service was very good and the rep was very professional. I would recommend them and I would tell my friends they can use the company and be comfortable.

One of my friends used Generali Global Assistance and he said that they are good. If something happens, they would cover which was my big concern. I had a claim three months back and I emailed customer service. They asked me to provide the documentation and in my email, I completely explained that I have my tickets and everything. Someone emailed me back and in a couple of weeks, they paid. Thankfully, Generali covered it and they covered a couple of hundred dollars. If they hadn't, I would have lost $500. They handled it very fast and they were cheaper.

Nowadays, travel insurance is needed and with seniors, things could come up. One of my girl friends used Generali before and she was very satisfied with them. She introduced me and another couple to Generali Global Assistance and we all used them for our trip. Eventually, through no fault of the cruise line, we all needed to have the travel insurance because all of us got sick. One of my girl friends landed in a hospital in Germany, I had a severe bloody nose on the cruise which required doctor’s care, and my other girl friend's husband came down with some kind of bronchial infection or cold.

Generali Global Assistance was suggested to me by the tour organization that I travel with. Everything worked great. The rates were fair and reasonable. The website was easy to use and didn’t require a lot of work or attention. We have recommended Generali to other people as well that have taken trips with the same travel organization. I’m glad that I haven’t had to use it. Insurance is always that way. It’s a protection plan so the minute you don’t buy it is when you need it.

I was meeting up with my sister who was coming from across the country and I looked online for travel insurance that I wanted to purchase for myself because we had booked so far in advance and I was making sure that I was covered for the trip. In the last four years that we've purchased insurance, it was for our cruises. I liked the price of Generali Global Assistance. The customer service reps that I talked to initially and a couple of times later on when I was trying to get an update were great and they were always very nice and professional. The people that I first spoke with were wonderful and they were very nice and helpful. My only bad experience with Generali was that the claim process took a long time and I was having to call for updates after two and a half months.

The person that we worked with to book our trip to Peru suggested Generali. It was a big trip out of the country and we wanted the assurance that everything was going to be okay if anything happened. There were different programs and plans that we could select and Generali's customer service was very helpful with those.

My wife was pregnant, so I wanted to make sure we could cancel our trip if we needed to in case she went into labor. I bought a travel insurance from Generali. It was the first option I looked at and I felt like it was priced fairly. I talked to their customer service team just to get clarification on what was covered and what wasn't as far as the trip cancelation. It was a quick phone call and everything was good. I'd tell my friends to get a quote from Generali if they're going on a trip.

My wife got sick before our trip and we weren't sure we were going to be able to go. We were flying first class and we already had booked our hotels. So, we had a lot of money on the line. I bought our travel insurance from Generali Global. But then, she went to the doctor and got well enough to where we could make the trip. We went to Barcelona, Spain for two weeks. We made the trip fine and came back fine. Generali Global is good. I'd use them again on a big trip like the one we just had.

I wanted to protect my money in case I had any problems. I purchased a travel insurance online from Generali Global Assistance and there was no problem navigating their site. I also liked their price. I was very satisfied with my experience and I would recommend them.

Generali Global has good price and coverage, and I read good reviews on it online. I've been using them when I go on vacation out of the country. I would never know what could happen when I'm overseas. My health insurance won't work, so I don't want to be stuck somewhere, in an emergency, with nothing covered. And fortunately, I've never had to use my travel insurance but I'd definitely recommend it.

If we’re going somewhere I normally buy travel insurance. I went to Disney World and a beach vacation, and there's an insurance section on each of the travel packages. I checked the box to use the insurance. At Disney World, a couple of years ago when Hurricane Matthew came to Florida, we were trying to get out of the state before the hurricane hit. Talking to the Generali customer service reps was fairly easy. They told me how to submit the claim and they would review it. If they deemed that the park was closed they said they would pay the hotel room no matter what. The park was indeed closed, and they paid us back for two days of park closure, then we got two nights of hotel stay refunded back because we had the insurance.

When I booked my flight, there was an insurance component to it from Generali Global Assistance. I also tell my friends about Generali and I advise them that when they travel, especially overseas, they should buy insurance for themselves.

I’ve traveled the world and used many different travel insurance policies. One in particular, I had to file a claim and for the first couple of weeks they were a pain. Getting travel insurance from Generali was quite easy. Once, I didn’t have enough time and was in a hurry to book a flight, then at the bottom of the booking site was, “Would you like insurance?” I just clicked yes, and it was a no-hassle situation. Generali was right there and it was convenient.

My father's getting older and we were worried that he was going to pass away so we wanted to get something just in case. He had several choices in terms of policy and he chose the best fit for us. We stayed with the coverage then we updated it.

If I lost all my clothes, I’d be screwed and since my son has had a great experience in traveling, I went with whatever he said. He sent me a link and I purchased the Generali policy online. It was super easy and I would suggest Generali to a friend too.

My mother knows all about traveling because she does the traveling. When we went on a trip together, she got Generali Global Assistance insurance. When we were in Aruba, I have gotten sick so I filed a claim online and everything went smoothly. They were able to handle it within a month. The check came back and that was great. Now that I know about Generali, I will always do it now and I recommend them. It's great. I even told my boys about it because one of them is going on a cruise.

We used Generali Global Assistance years ago. We chose them because of their price and what they covered. It would be a good value just in case we needed it. Their website was easy to navigate. We had used them years ago on a cruise and my luggage didn’t show up and I would recommend to a friend to use Generali in case they need it.

I purchase travel insurance because as an insurance professional, I know how useful it is. And Generali has better coverage and really good customer service. We bought Generali coverage when we were going to go on a trip to Russia with my parents 15 years ago. My husband hurt his back beforehand and they reimbursed us all of the non-reimbursable cost in that claim. Their customer service handled the claim very well. It has been a very positive experience and I'd tell people to got buy it.

I was travelling around the time that there was a hurricane, and I heard about Generali through one of the travel places that I booked. They answered everything I needed answered from them. I would tell others to purchase Generali for peace of mind.

We were going out on an Alaskan trip, and it was a lot of money, so we thought it best to insure it and got Generali. I compared prices to other companies and I picked them based on cost. I would recommend them just for a peace of mind going into a vacation.

I was traveling to New Zealand and Medicare doesn’t cover medical there. I got my insurance from Generali Global Assistance, and I was able to compare their products to pick the right policy for my budget. Having travel insurance is very valuable in cases where your trip will be cancelled, your luggage will be lost, or you will have an accident. I would tell my friends that Generali Global will provide them travel insurance.

I took a trip to Ecuador last summer, and I took out a trip insurance from Generali. Their prices were very good. I submitted a claim involving a trip interruption. I did it over the phone, and the claims representative was excellent. The latest time I called, I wanted liability insurance for a rental car and they did not have it, but I was completely satisfied with the coverage last summer.

I got travel insurance from Generali in case I had to have an emergency or leave, but I didn’t end up needing to use it. I was able to pick the right policy for my budget and it was fine. But I didn’t understand that I could use it for changing tickets. There seem to be more limitations with it, but it’s okay.

We are going on this 32-day cruise and we purchased travel insurance in case somebody gets sick, injured, expatriated, or we need to get medical flights out of remote places while on that cruise. Generali Global was recommended to us by Costco and everything worked fine when we got the policy. Their reps were easy to get in touch with and they answered all our questions in a timely manner.

When I booked our cruise, three travel insurance companies were mentioned and I called a couple of them. Generali was the first one to respond and when I called, they were very helpful. They immediately answered my questions so I didn’t bother with anybody after that. There were numerous plans and there was some grid with five columns for all the different ages and where we were going along our trip. Based on that, I went with Generali. My husband and I travel quite often and I've never had insurance on either one of us, but we were going to Europe that time and my husband just turned 86.

I’ve used Generali several times over the years. I've usually checked out maybe three or four different sources that I’ve used in the past and they were all pretty close when it comes to the price. They’re generally within just a few dollars of each other. There’s some subtle differences sometimes in coverage. But if you try and compare the same kind of policy with the same level of coverage, Generali's prices are pretty competitive. I bought the insurance online and it was a pretty easy process.

I got Generali Global Assistance just in case something happened to me or my wife. I did it all on the computer and the process was fast. Their price was a little less than other places I shopped and I would recommend it to anybody.

My dad is an elderly person so I wanted to make sure that he has some coverage when he travels. I just went on Generali's website and I entered his information with age. It showed me the options for coverage and I chose one. Their coverage was better than other travel insurance for the price. It was an easy process and the coverage was good so I would recommend it.

I compared prices and found Generali's price better than others. Purchasing the insurance was easy and quite good.

I bought policies from Generali on the website. They bought the previous travel insurance company that I used a year or 18 months ago, and I continued to work with them. I would tell friends to give Generali a try.

I was going overseas and getting travel insurance was one of the necessary evils that I had to have. I learned about Generali Global Assistance over the internet and their prices were comparable with other companies. Purchasing the policy was easy and their website was simple to navigate. I paid the premium but I didn’t use the insurance that I got from them.

I always get a travel insurance. I can't imagine not having it because I go especially with my child and if something were to happen, I would not want to not have medical help and worry about it. Generali Global Assistance is very reasonable and generous and I would tell others to go and check it out.

We were going on a cruise and my dad said it was better to have travel insurance, which he usually gets because I have a different last name. Generali explained their coverage and it fit what I wanted to have. They were thorough as far as the cancellations and refunds. They were also straight to the point and I was able to do it in a short amount of time, so it was good. I would definitely recommend them.

I used to go for three weeks at a time for long periods of time, and having a policy is a smart thing to do when travelling. I went online looking at the best insurance companies and Generali was one of the top ones. They had a very reasonable policy which had the best qualification for what I needed. I filled out everything online and so far, the policy has been fine.

I've been generally using Generali for my travel insurance. Their prices seem reasonable. To make sure that I had medical coverage is the most important thing for me when I'm buying travel insurance, if I need to see a doctor. I also wanted something pretty basic. Customer service was good. I just called them and they talked me through the different policies. It was pretty quick. I used them a few years ago. I had my wallet stolen in Paris, but nothing was really covered. It might just be the standard with travel insurance, but I was disappointed that I couldn't receive any compensation for cash misplaced, or I need receipts for the lost wallet and the broken sunglasses.

This company is a complete scam! My mother in law injured herself on our boat prior to arriving on our trip and they claimed my policy did not have travel delay of coverage! We had doctor notes and she underwent surgery the day of arrival! See images below.

My experience with Generali has been terrific. I’ve used them more than half a dozen times, and I’ve had to make claims twice, and both times, it has been a very helpful and fair experience. One time, my wife and I were going on a trip when my wife fell and broke her arm a couple of weeks before we left. So, that kind of mess up went up, but that worked out very well. Also, last year, I was on a bike trip with a friend who had a bad fall and had to come home early. I had to come with him because he was hurt so bad, and Generali was very fair. For something like a biking trip that we had, where you have to be physically in shape, it is a very reasonable, cost-effective approach to covering your travel risk. In fact, I’m planning another trip right now, and I will certainly incorporate in my plan signing up with Generali again.

I was traveling with my 3 kids so it was four tickets and it was over the holidays. Sometimes kids get sick or something may happen so in my mind I was like, "Let me just get protection just in case." That specific travel agency that I was using was not using Generali. I was like, "No. I know another company that I've used before." My ticket agent that I used to have before offered me Generali and I said, "Let me go with them." I went back with them. They had a better quotation than the one that most people offered me. I was also traveling the same route that I was looking to be covered.

I was going to a foreign country in the Caribbean and I decided to get travel insurance. I went to a website that compared several different companies and Generali seemed like they offered a comprehensive package at a reasonable price. I bought the travel insurance online and it went well. I would tell a friend to look into them.

When you travel, things can happen. So, I feel more comfortable having travel insurance. I searched on the Internet, found a few websites, did a comparison, and came to my conclusion of what I wanted. Because of the cost and benefit and it had the most value, I went with Generali. I paid online and printed the policy, and their website was easy to use. Luckily, I didn't have to use them.

I had used Generali before and it recently forwarded me to their website. They were not directly affiliated with the travel company or cruise line I was using. Many times when people make a claim, the insurance people only cover a portion or segment that people had purchased with them. By going with a third party company such as CSA or Generali, it allows us to be covered if we left our house two days ahead of time before a scheduled tour. Whereas if we purchased the insurance from the tour company, it wouldn’t start till when we actually joined the tour. It wasn’t the hugest savings but it was acceptable based on the ease of selection in their website as well as them being a third party. That was why I went there in the first place, and certainly why I have continued.

Generali Global Assistance met my needs and purchasing insurance from them was easy. We were going to Florida where there are always hurricanes and on another time, we were going to Tennessee. We were looking at several months out and not knowing what could happen between now and then, so I looked at proper deals online. I saw Generali and I picked the policy that the cancellation was available. I would suggest others looking at a long time out to get an insurance since they'll never know what life is going to deal them.

Generali is a well-recognized company and their price compared to other places was a little below average. My experience overall was very professional, expedited and swift. I submitted a claim online and they made a very speedy response by email. They also had a very easy questionnaire to fill out and it was not very cumbersome.

VRBO/HOMEAWAY HOMEOWNERS BE AWARE YOU ARE NOT PROTECTED BY THE CSA POLICY!!! I had a renter who damages the sofa, walls, doors and other stuff in my house in my rental home. They had purchased the $99 CSA Policy through VRBO. So I immediately filed a claim with CSA and reported the damages to this insurance company. The renter denied doing the damage, so the claim was denied. I asked the CSA rep - "Do you think a renter would admit that they damaged things?" Her response was if it was deliberate, CSA wouldn't cover the claim in that case either.

A referral from a family member led me to Generali Global Assistance. I was happy with what I heard about and went with it. When I got the insurance, the person I talked to was very helpful. I was doing it from my cellphone from a hospital and she made it extremely simple. Generali is worth the peace of mind. If you're worried about your investment for your travel package, consider these people.

Generali's website is easy to use and easy to put the claim in. But printing a copy of the claim didn't print right on my Windows 10 machine. I have an HP Envy printer and it did not come out right. On the other hand, their customer service was courteous. But with all the disasters from the hurricanes and all, everybody's travels have been screwed up and they had an awful lot of claims and they were overwhelmed. I could understand that but I still have my own claim and I wanted it acted upon.

I always purchase a travel insurance when I travel overseas. The ones that we were looking at were so expensive but they were also not what we were wanting. It was a secondary insurance and we wanted a regular insurance. Between the price point that we are wanting to spend along with everything that it covered, we went with Generali. We made a claim which we did online. However, I was confused by some stuff because what happened was we ended up being delayed for more than 3 hours. I didn't understand because we never got compensated for that. Is it only if you spend anything in those 12 hours? We lost half a day of work. They paid for our taxi cab but that was the only thing that was paid for with the insurance.

A friend of mine is in the insurance business and when I asked him how I can get some evac insurance for my kids going to Europe, he told me to call Generali Global Assistance. Buying policies from them isn't hard and I only got confused a little bit when they changed names between the last time I used them three years ago and this time. Other than that, their online interface worked out well and I could find what I needed. I wasn’t looking for trip interruption insurance and I was able to exclude that relatively easily. I’ll probably call them again in a couple of years when the kids go somewhere else. And I also tell others to go to Generali's website and see if they could find what they need.

We didn’t have a lot of dealings with Generali's customer service, but what we had was good. We submitted a claim online for a trip cancellation, and the website was effective and easy to use. Their prices were also competitive. We would definitely recommend them and we would do business with them again.

I'm a physician and things happen. There are times when I can't travel because I have to do a liver transplant and I have to cancel. So, I buy travel insurance to protect myself and since I pay a lot of money upfront. I spoke to my carrier and Generali was cheaper than others. It also seemed like a good thing so I bought their insurance. Their people have also been helpful to me. They responded promptly with the information I needed and put the policy into place quickly for me. I would tell others to take a look at Generali and shop around.