Generali Global Assistance Reviews

I took a trip abroad a couple of years ago and we've heard horror stories about bad things happening to people. So, we priced out travel insurance online and Generali gave us the best option. I just heard, in case I got injured, lost a passport, or there will be something that disrupts the trip, I could get home and get coverage. So, I got the insurance as a peace of mind.

I used Generali two years ago when a hurricane hit, and I had a successful experience. I got my money back using Generali as the backup that I had took a plan at. It cost me $250 to use Generali, but I got $3,000 back. So, that was worth it to me. You just have to persist it. You have to use an email. You cannot just leave phone messages or talk to someone at Generali on the phone. You have to have documentation. Still, it was a good plan. It took five months, but it's better than not getting it. This time, I only had basically airfare, so I didn't bother using it. Nothing happened on my trip, too, so I didn't use it. My son is gonna fly in September, but I probably won't use Generali. If I I'm going with a hotel, car rental, and everything else, then I usually use Generali.

Generali has three options: the lower level, standard, and higher. Usually, standard is fine. Normally, I just go with Generali. I have kids and lots of things seem to go wrong when I'm traveling. With our last year's trip, somebody got hospitalized, and so I ended up submitting for medical bills and travel change bills. I use it pretty frequently. Recently, I went with Zurich because Generali's portal went down so I could no longer sign in to see all of my past and current policies. I'd have to call and request it. That's gotten fixed again. But the person I had spoken to wasn't even aware that they used to have it. So I decided to go with Zurich for my last choice.

I was stumbling around the internet prior to a travel that I was going to do when I saw Generali. I liked their prices, so I thought I'd give them a try. I've had really good luck with them. The first time I used them, I ordered my insurance online, but I was skeptical at the time, so I also called them to make sure it was a reputable company and that they had real people. Upon talking to their reps, I felt that they had good customer service. They instilled trust in me for both themselves and the company. Also, from all the companies that I've checked with as far as travel insurance, they were the cheapest, most reasonable, and what they offered was complete for what I needed. So, I was very happy with them. Aside from that, I'm going to be 71 years old and I'm pretty computer-savvy. I do a lot of networking and I found their website fairly easy to use. I didn’t stumble through it, but I looked it over before I made any decisions and I read the stuff.

I compared Generali with other travel insurances. With Generali, you get the most bang for the buck. Also, I personally saw that they have offices in Europe. I liked that, so I know that they are present there. And overall, I like the complete package deal when you are in an emergency situation. I was looking for emergency coverage in a certain amount. I would always look for at least $100,000 to $200,000, and I would be brought home if I needed to be transported back to the United States. I liked that luggage loss was covered. Dental emergencies are covered as well. It made the most sense to me, coverage-wise, and the amount of money that it cost. Purchasing the insurance is very easy. I got an email that Generali is changing their name. They are being bought out and taken over by another company. I hope that does not change their services and the amount of money that they are charging for their service. I hope they stay the way they are.

Travel insurance is very important. I looked online for policies for travel. I was mostly looking for an accident type of insurance. While I never used Generali, getting the coverage was very easy.

My brother uses Generali for his travels and I went with them at his recommendation. I went online and picked the one that was the least expensive and made sense to me. The experience was smooth and was very straightforward. It's a good coverage and it's straightforward if someone needs it. However, it was a little expensive for something I didn't use.

I Googled travel insurance and Generali came up. It was slightly cheaper than some other companies. I was looking for something that would cover a bad hospital stay. I bought it online and it was fairly quick to do. I got really sick in Aruba a couple years ago and I submitted a claim and they covered everything except the ambulance. So that worked out. I've gotten travel insurance for over a decade now and it's gotten more expensive. It's a little bit complicated because some people have multiple travel coverages now. So some people have credit card insurance coverage, and some people have their medical insurance from their job cover them. If you have nothing, you should totally get Generali. But I understand why most people don't get anything.

I always use Generali Global Assistance. I used it half a year ago. It was easy for me to reach them online. When I had a claim, I send them the receipt and I didn't have any problems. I have a good experience. So far, I like the coverage and the price was normal. It's pretty much a decent price.

I work in consulting and I deal with expatriate healthcare and other different business travel accidents. I see that, if I'm going away, I should have travel insurance just in case. Generali has a reputation for being one of the best in the business for that level of service. I knew which insurance I was going to do some research on. Also, their site was one of the easier ones to navigate and to see what benefits would be available under different plans that are accessible. I've had a positive experience with Generali. I didn't file a claim, but I had the peace of mind of having the travel insurance. If I got sick, then I didn't have to worry about a big medical bill outside of the U.S. It helped me to enjoy my vacation a little better. Everything was easy as well.

I found out about Generali Global by asking a local travel agent what she prefers over any of the other organizations, and she recommended them. In general, I’m interested in travel insurance more due to the fact that if something were to go wrong, I wouldn't want it to cost me thousands out of pocket if I were to get hurt in a freak accident abroad. I didn't care much about the actual refund. If a flight were to get delayed or my suitcase with all those things, that would be very nice but more than anything, I was looking for the medical side of it. Getting the policy was simple and from my experience, I'd give this 4.5 stars. I'd also tell people to look at all the plans, understand what exactly they're looking for, and match that up with some of the plans that are available.

We learned about Generali from the travel agent that I purchased the tickets from. Looking for the particular policy we needed was very easy. One of the reasons we purchased the insurance was in case there was a problem that we couldn't use the tickets, we would be covered. It so happened that my son didn't use his ticket. We asked for a refund but we never got the refund for the travel that he didn't make. Generali never did anything and I don't have a way of reaching out other than going by the forms and filling it out and submitting it. There's no phone number that I can call. I'd tell others not to buy Generali because it's not worth it.

We made one claim with Generali, and it was overall easy. We had trouble uploading some flight information stuff 'cause we had a flight that was super delayed. But in the end, my wife got it figured out. The payment was quick. Our experience was good.

I've had a few times included Generali Global Assistance for some cruises that we had taken, where our travel agent had slipped it in there for us. Recently, I used them. I was searching for travel insurance for a trip that my wife and I took to Jamaica earlier in July. Generali came up as an app result in a Google search. I liked their prices.

The booking agency didn't have any type of refund in case of cancelation. I purchased travel insurance from Generali. They were the first company that the booking agency suggested. I purchased it and had it just for peace of mind. I didn't have to use them. Since Generali is the only one I know, that's the only one I would recommend.

I have some friends who use Generali all the time. Then, I did my own research and found that it seemed to be the best deal out there for what I needed. We travel all the time, and you never know what's going to happen. If I was just traveling across the United States, I wouldn't care, but when you're leaving the country, you need better insurance. I was happy with the available options. What they offered for the price seemed great. I booked the travel insurance myself and the price was right. It was easy to book, too. We're already home from the trip, but we didn't have to use it, so thank God. We have another trip coming up, and we'll use Generali again. The website was easy to use, way easier than some of the others, and I would recommend Generali.

We owned a place in the Dominican Republic, so we were over there for extended periods of time. We're in our 60s, so I thought it was good to have travel insurance. I did a Google search and compared providers. With Generali, I could set the levels, so I could cater it to what I wanted. I signed up online. Overall, I would give Generali 5 stars just because of their plans.

We finally got our check. It wasn’t easy.

I was going on a trip and I looked at several travel insurance companies. I liked Generali's price for the amount of coverage. I did everything online. Generali is a 5.

I was searching on Google for travel insurances, and I liked what Generali offered. I wanted to be covered on a few major things like going to the doctor's if I needed it, having transportation if I needed to come back home, and having coverage from delayed flights and losing luggage. However, it wasn't easy understanding the coverage because the reps talk so much. They have to let you know everything. I only understood when they sent the policy to me. Before, it was easier to get through to them, but now it's not that easy. Most of the time, it's AI answering or you have to do it online, which a lot of the time, is not understandable. But I would recommend them. The price expensive, and it was almost half of the price of my flight, but I used to go with another insurance that was more expensive than Generali.

I bought a Generali (now rebranding as "Redion") travel protection plan for exactly the kind of trip disruption I ended up having — and they've done everything possible to avoid paying. My American Airlines flight was delayed after ground equipment struck the aircraft and damaged the cargo door, which had to be repaired before we could depart. I missed my connection and arrived at my destination about 20 hours late, losing a prepaid, non-refundable hotel night I never got to use. This is the textbook situation travel insurance is supposed to cover.

I got interested in getting travel insurance since I was traveling with some golf clubs. So, just in case they got lost, I would get insured for it. The signup process with Generali wasn't too bad. It was straightforward. I like that feeling of feeling protected, and knowing that if something happens, you're covered. Getting Generali was worth it.

I've been using Generali for a couple years now. Price is one of the reasons I use them, and then the coverage is the other. Their customer service is great. I talked to them once before during the situation, and it was no hassle. They took care of it. I had to submit a claim before. It was easy. I called them, and they kind of walked me through it.

We spend a lot of money on vacations, and in this uncertain world, covering some potential unforeseen circumstances is wise. We looked at a handful of travel insurance companies but went with Generali for their price. We had booked our flight, and the night before we left, our airline informed us they've canceled our flight, but they were going to get us another one. The next day of our flight, they had booked us another one. We paid a couple $100 extra to get better seats with Icelandair but when they put us on the other flight, they didn't give us any better seats. We've been trying to get our couple $100 back and feel we are getting the runaround. We put in the claim to Icelandair, but we haven't heard anything back. They said it was going to be six to eight weeks before they get back to us. I don't know if that's something that we could claim on our Generali or not.

We were looking for coverage for our equipment because we were going away. We were looking for medical and any disaster that could possibly happen while we were filming. My producer and I were working on a movie together, and she has used Generali before, and so she thought we should go with them. Generali's price was reasonable and there wasn't anything complicated about the purchase process. It was simple. It was just online.

I always purchase travel insurance on a big trip just in case anything goes wrong. I like to make sure that I'm covered. This is the second time I’ve used Generali and I just booked with them because a family member likes it. It's easy to get the policy and it ended up being $160 for a $4,500 coverage trip, which was fine.

Generali has helped me on two trips. The first time I had their insurance, I had to make a claim and they got me through the process. They also saved me some money, so on that, I was very thankful. But I didn't know that I had to prove a bunch of stuff, that you had to save all your receipts, and that there are certain way to submit them. The second time I purchased their insurance, I didn't make a claim but if I needed to, I knew what to do. Other than that, I'm a big fan of Generali. We were in Dublin, Ireland when my wife got deathly ill, and it was on our first day of the trip. There were some things I did not save. It was a little crazy in the beginning, but it was my fault. It wasn't anything the company did. Overall, I'm very happy with the company and so far, I have referred three more people to their service.

I buy the insurance from Generali for peace of mind. Compared to some of the companies, it was a very good price. I did an AI search and it came up as one of the top five companies. I'm traveling another country and if something happens to me, my insurance is gonna cover it.

When I submitted a claim with Generali, it was very smooth. I filled out the web page and provided all the details and paperwork, and it was easy.

I bought a Generali policy online, and it was fine. I'd rate it 5 stars.

Generali is a name that's been out there and when I was googling insurance quotes, they came up. The price and coverage they offered had a decent blend, so I went with them. Feeling comfortable with that particular name and the rating of the company also helped in making my decision. Moreover, at the time, I was looking for coverage in case of travel or health issues. Signing up with them was easy.

On Feb 19, 2026, I booked a trip with Vacations by Rail for my grandson and I (a 15 day trip to Italy). The trip cost was $6,495 per person, with a total of $12,990. A deposit of $1,400 was required and paid. I was also advised to purchase travel insurance with 'Generali Global Assistance' and if purchased within 24 hours of booking, I could 'cancel for any reason', as stated in print in the policy. So I purchased the travel insurance with Generali Global Assistance for both myself and my grandson at a cost of $1,003.66 and $454.88 respectfully within the required timeframe.

We were traveling overseas, and we were going on a boat trip. We wanted to make sure that the weather was going to hold out, and there were no problems with the airlines or anything like that. I searched the web for travel insurance, and I looked at the reviews and pricing and went with Generali. I looked at the price of the trip itself, and Generali had some health benefits in there, too. It was easy to sign up. We didn't have any issues, so we really didn't need to communicate anything after the initial purchase. Generali was a good coverage for the money.

My experience with Generali has been very positive. Back in ‘22, I had Generali for a trip to France, and I fell and broke my wrist. They were helpful, but not in a very timely manner. I ended up having to buy my own ticket home because I had to have surgery. Generali partially reimbursed me, which I was thankful for. But the policy said that they would provide someone to assist me home should I need it, and I definitely needed it, but I didn't get it. I just had to take care of all that myself.

My aunt always purchases travel insurance. She said Generali was the one to go with, so that was what we chose. The purchase process was smooth and straightforward. We wanted to get the insurance, specifically for, if we had to be transferred out of the country we were traveling to to get here back in the states. We were looking for a way to not go bankrupt if we needed that. There were lots of options but the coverage we were presented with was sufficient. It was what we needed. We specifically had gotten Generali for the medivac, and we weren't disappointed.

I had some generic stuff available through my company through Generali, but I wanted additional coverage, so I contacted them to purchase my own. The process of getting it was good. I like that it broke down different values and options by how much you purchased. The coverage you could get had like three different levels. They broke it down well by the different portions of covering lost travel expenses and the delayed flights. I wasn't interested in that stuff, so I tailored it to just medical coverage while I was abroad. I have a wife with big medical concerns, so that was the safety net that I was looking for.

I took a very expensive, once-in-a-lifetime trip, which now has to be repeated because I got very sick. I collapsed in Italy. We ultimately had to cancel three days. We lost one day because everything was so delayed and then the next two days, we lost because of my health. So, I was filling out the form last night to put in a claim for the train fare and for one of the events. So far, my experience with Generali has been convenient and affordable.

I got travel insurance to protect my trip, just in case there was a problem, which I assume is why most people get travel insurance. I chose Generali because they were one of the cheaper ones, as far as costs are concerned, and covering for what I wanted to be covered for. I was looking for mostly medical and it was pretty easy to find. Everything was online.

I was traveling. I always like to have coverage. The sign-up process with Generali was straightforward. There were three options for each plan. Choosing one was pretty straightforward, too. My experience was very good.

The Generali insurance came with my tour, and we were traveling for a week on our own, so I wanted to have the same insurance and continue with it. I was mostly concerned about medical coverage and emergency medical and emergency coverage. Generali had the product that I wanted. They had a variety of products. I was able to choose what I thought suited my risk. The process of acquiring the insurance was very easy. Generali is a good company. It was able to tailor it to my travel and my needs.