Generali Global Assistance Reviews

I compared Generali with other travel insurances. With Generali, you get the most bang for the buck. Also, I personally saw that they have offices in Europe. I liked that, so I know that they are present there. And overall, I like the complete package deal when you are in an emergency situation. I was looking for emergency coverage in a certain amount. I would always look for at least $100,000 to $200,000, and I would be brought home if I needed to be transported back to the United States. I liked that luggage loss was covered. Dental emergencies are covered as well. It made the most sense to me, coverage-wise, and the amount of money that it cost. Purchasing the insurance is very easy. I got an email that Generali is changing their name. They are being bought out and taken over by another company. I hope that does not change their services and the amount of money that they are charging for their service. I hope they stay the way they are.

I'm older, and I didn't want to be stuck somewhere and not be able to get medical, or if I got medical, that it would cost me an arm and a leg. That's why I got Generali. Took a cruise, and it was an eight-day cruise, and I just wanted to make sure we were covered anywhere we were. On my first cruise, they did lose a bag, which they did find and mailed to me, but that would have been $700 down the drain because I didn't have travelers' insurance. And this last one, they did misplace our three bags, and if they had not found them, at least I would have been covered on that. I like the peace of mind it brings. Not worrying about it all. Knowing if something happens, I'm covered. It was also an easy process getting Generali. They sent me all the information through my email. I didn't even print them out. I still have them in my email. So, if I had to bring it up, I had all my stuff on my phone.

I filed a claim to Generali once and it went quite smoothly. My case was very clear because I made a report, sent the detail, and then they took care of what I needed. Everything was done online by email. It's very unique. It’s everything online by email. They sent me the notification. Then they sent me the access on where to pay. For security purposes, they opened another account for payment. Generali has a more flexible coverage compared with my previous insurance company, and I feel that they're quite customer-oriented and more reasonable.

I was comparing Generali to other travel insurance companies. They weren't the lowest or the highest, but they had everything I needed on the policy. Choosing what policy I needed was easy. We had a trip delay and we used the insurance through their online portal. They communicated by telephone or email. They were a little slow in answering their email though.

We take some cruises. All it took was one time where the plans fell apart, and I thought I needed to get some travel insurance because it was ridiculous. If we can't make it and it's inside 90 days, we owe them everything. We don't miss them very often, but often enough, that couple thousand dollars is a lot better than 40. We finally were at a point where they wouldn't let us on the plane because of COVID. Luckily, I bought insurance through Generali, and they gave me no hassles. That was a fairly small claim, but it was enough to make me go with them from then on.

I traveled with my wife and one of us has a health issue that we felt we needed insurance in case we had a flare-up while we were away. I looked closely at the different insurances for both medical and evacuation coverages and Generali Global Assistance seemed highly rated and have adequate coverage for both of those possibilities. I filled out the form online and paid for it, and that was that. It was very simple.

I was taking my 80-year-old mom out of the country, so I needed to purchase travel insurance for her, and I Googled it. I was going through the companies one by one and I asked one of my friends too. She said Generali has the best options. I called them and the lady I spoke with was very kind to explain to me everything and she was telling me which option is better, because they have so many categories, and which is better for my mom. So, from that moment onwards, I started purchasing Generali for everything whenever I travel, especially with my mom. I called them most of the time because I needed to get more information. I was happy with them, so I will recommend others to get insurance from Generali too. I love them. haven't filed any claim with them, but apart from that, the rest is great.

There’s a website that lists all the travel insurance companies, and I found Generali there. And they looked like they had a good policy and good coverage at a reasonable price, so I chose them. For the coverage, their prices are very competitive. I've used other travel insurance companies in the past. And so, based on the coverage and the trip that we were doing, I thought their coverage was very good. They covered all the major things that I wanted to cover. So far, my experience with them has been very positive. I have spoken with a representative one time, and it was a very good conversation.

It was easy to buy the policy from Generali. I did everything online. It was a very good experience.

We were taking a trip to Australia and New Zealand and we wanted to have coverage for medical care in case something were to happen while we were on the trip. I had done some comparison shopping and Generali’s plan was the best for the price. It was very competitive compared to other companies. I made the purchase online and the website was very easy to use. It worked very well. I was happy with Generali and I would recommend it.