Generali Global Assistance Reviews

I was traveling. I always like to have coverage. The sign-up process with Generali was straightforward. There were three options for each plan. Choosing one was pretty straightforward, too. My experience was very good.

The price is right, and the policy fits the need that I thought I might need. When one of my luggage was delayed and ultimately lost, Generali was very good at taking care of that. The customer service was very good. When I got delayed on another trip, they were pretty good at looking at alternatives. If I could recommend Generali, I would recommend them.

I’ve used Generali for other trips before. It was easy to purchase the coverage.

I had a bad experience last year with flight cancelations during the Thanksgiving break. I only paid $9 for the Generali travel insurance, which was connected to my hotel booking. So, it helped me a lot with reimbursements with regard to the cancelation flight. After that, I understood the value of travel insurance and started purchasing it. It’s a good and reliable travel insurance.

I got my travel insurance from Generali Global Assistance. It's always a good idea to get insurance whether you're traveling far or even not that far. Signing up with Generali was easy. I always try to look at the legal documents what's covered. The information is accessible. My experience was straightforward. Generali is a good route to go if you're trying to get travel insurance to deal with the unpredictable aspects of travel.

We were quite happy with Generali. I purchased the insurance online and it was very easy to do. The price was very fair.

Generali was recommended by a friend. We picked the plan that we thought was best suited for our needs. There seemed to be enough variance for plan options. Generali seems to be good coverage for the price. Through the years, they provided us with the insurance we needed at a reasonable price.

Generali's medical coverage is very good and since they offered what I was looking for, I purchased their insurance. Their website was easy to access and overall, I'd rate my experience with them with 4 stars.

Generali seemed to have more affordable options. I've never had to use it. I don't know what would happen if I really had to use this, but so far, I'd rate them a 5.

I go to different cruises a year and you never know what's going to happen in those trips. For precaution, I got coverage with Generali and it was more for my wife than for me. There offer different types of insurances and it's easy to find what you need. usually, the plane, boat or bus that you go with when you go out of state have people who can provide you with insurance and you got to pay it. But's it's not hard to find Generali. When I dealt with them, I liked the people I talked to and the way they sent me the papers. Generali is a good thing to have and I recommend everybody to use that kind of protection. If you need it, they're really going to help you.

I traveled with my wife and one of us has a health issue that we felt we needed insurance in case we had a flare-up while we were away. I looked closely at the different insurances for both medical and evacuation coverages and Generali Global Assistance seemed highly rated and have adequate coverage for both of those possibilities. I filled out the form online and paid for it, and that was that. It was very simple.

I have a family member that was having some health issues, and I was worried that they wouldn't be able to come or something would happen. Generali had a simple and straightforward policy. It took me a little time using their website. I had to be persistent to get to what I was looking for. But after that, it was fine. I found what I was looking for.

I was going on a cruise and had some health issues. So, I wanted to have travel insurance. Generali had three different plans to choose from. It told you what was covered on each plan. It was easy to sign up for.

We used Generali in the past. A recommendation from a family friend led me to them and recently, I got their warranty again. Their price was comparable and the coverage options they offered were good. My parents' friends have had to file a claim with them and it was pretty easy to do. They get 5 stars from me.

My husband's mom is elderly and sick, and we were afraid we would have to cancel our trip for her. We went on a cruise, and Generali offered to reimburse back on the cruise, or we could have asked for reimbursement for our whole trip, like for airfare. I just did the cruise because I already got a refund for the airfare. I did the whole process online. It was really easy to do. They gave options and then you click what you wanted. They were upfront with their pricing. It was pretty much a click and go experience. Everything went fine. My brother-in-law went on the same page and used the same insurance and he was happy with his experience too.

I was taking my 80-year-old mom out of the country, so I needed to purchase travel insurance for her, and I Googled it. I was going through the companies one by one and I asked one of my friends too. She said Generali has the best options. I called them and the lady I spoke with was very kind to explain to me everything and she was telling me which option is better, because they have so many categories, and which is better for my mom. So, from that moment onwards, I started purchasing Generali for everything whenever I travel, especially with my mom. I called them most of the time because I needed to get more information. I was happy with them, so I will recommend others to get insurance from Generali too. I love them. haven't filed any claim with them, but apart from that, the rest is great.

There’s a website that lists all the travel insurance companies, and I found Generali there. And they looked like they had a good policy and good coverage at a reasonable price, so I chose them. For the coverage, their prices are very competitive. I've used other travel insurance companies in the past. And so, based on the coverage and the trip that we were doing, I thought their coverage was very good. They covered all the major things that I wanted to cover. So far, my experience with them has been very positive. I have spoken with a representative one time, and it was a very good conversation.

It was easy to buy the policy from Generali. I did everything online. It was a very good experience.

We were taking a trip to Australia and New Zealand and we wanted to have coverage for medical care in case something were to happen while we were on the trip. I had done some comparison shopping and Generali’s plan was the best for the price. It was very competitive compared to other companies. I made the purchase online and the website was very easy to use. It worked very well. I was happy with Generali and I would recommend it.

I investigated on the internet about travel insurance and I questioned a couple of my friends. One of them was using Generali and they were happy with whole process. So, I decided to use them and I was happy with my experience as well. They are the cheapest and I told people about them. I always go to their website when I need to and it would be great if they saved the information of a customer who used them a couple of times already. So next time I come, they have my details, then I can just click something and everything goes there. Otherwise, I have to repeat the same things every time.

I called Generali once to extend the policy. Their reps were very quick to respond, were very friendly, and very efficient. Generali paid to be a very good price for the level of medical coverage provided.

My dad recommended Generali for a different trip and it was recommended to him by a flight reservation site. I got it for two weeks for a trip. We bought the policy online, and the website was good. The insurance is good to have. I didn't have to use it but it protects against anything bad that could happen.

If someone asked me about Generali Global Assistance, I would say, “You can try.” I took out the insurance a few months ago and it seemed okay. I had no problems.

Professionalism was conveyed when someone contacted me to rectify the problem. This was not complicated and someone making time to put the customer first was all that was required. Greatly appreciate the effort put in and therefore the review deserves an update!

I got Generali as a general insurance for my trip because I went to Spain, and I wanted to make sure that everything was covered. While I did not use the insurance, I would give them 5-stars because their process was simple. I took the document with me, and that was all. It was also very simple to find everything on the internet.

I bought Generali when I went to Poland about a month ago. Prior to that, I was looking online to get a travel insurance about a year ago when I went to Japan. It was an expensive trip, so I figured I'd buy out some insurance. Right now, the airline system is messed up relatively, and your flights can be canceled at any second. Also, if you get injured in a country that you don't have insurance in, that could be a very bad day. I liked Generali's pricing. I looked at four different companies, and Generali did seem like it had the best benefits for the pricing. A year ago, my foot seemed injured when I was over in Japan. Generali was on the phone with me until I could get everything situated. The process was quick and easy. They weren't trying to beat around the bush.

Very complicated process for claiming, customer services is indescriptible a mess, online platform do not work or unrecognized my claim. Obviously, Generali Global Travel Assistance acting in bad faith for avoiding to paid to customers their loss. In my case, the fund is already approved for them but the mess online with my name and date of birth was writing intentionally bad, is not way that someone answer the phone to talk with.

My research led me to Generali Global Assistance. Everything was online. It was easy.

I was going out of the country for a significant amount of time. So, I needed some travel insurance. I wanted to make sure they provided comprehensive coverage should I be taken ill or my baggage gets lost while out of the country, and other travel issues. I decided on Generali, and I did everything online and the website was customer-friendly and easy to maneuver. Thank God I didn't have to use the service. So, everything was fine. A couple of years ago, I went out of the country and I also used Generali. I never had a problem with it. It was well-priced, convenient, and customer-friendly. So, I will use them again. Having Generali gives me security and peace of mind at a good price.

We've just bought it and that's it. It's easy. We always wish everything was less expensive these days. But the price was highly competitive. We know we have coverage. We almost filed a claim and we thought the process was difficult. On the other hand, our daughter filed a claim and she had no problem. They got delayed on their connecting flight for their vacation and she filed a claim for the hotel costs and food because they had to spend the night. When they got to their destination, they extended their stay for a day since they missed one. There was cost associated with that. Generali Global Assistance paid for that as well. I got an email about the change in name. That was good to know so that the next time I go somewhere, I can find what I'm looking for.

I was searching for travel insurance and I liked that Generali was based locally. I compared coverages, reviews and prices, and I decided to go with them. It was a solid price. It was half or better than the competition for the coverage. Filing a claim was seamless. It was perfect.

We were taking a very expensive vacation and Generali had a good cost for travel insurance. Their cost could be a little lower. But it was good. They were very quick in responding. Generali gave me a fair price and told me upfront what the coverage was. The most important was the cancelation refunds and medical coverage overseas.

I did a Google search for travel insurance and Generali Global seemed to be recommended on the internet. It seemed to have a positive reputation and the price was affordable. It was easy signing up with them online and the website made it painless.

I purchased a 'full coverage' when I booked a car rental on Expedia, and Generali is the provider. After I returned the car, SIXT said there were damages on the car. And Generali only agreed to pay part of the payment and in the email they told me 'Never agree to pay anything yourself without first sending the information to us, your insurance company. ' After a couple of weeks, SIXT came to me and requested me to pay the rest. I sent a bunch of emails to Generali and saying that I need their help on this, but nobody answered. I called them twice, and they said they are working on it. However, I still didn't hear back from them after a month since my last email and I received an email from a 'debt collection' company.... worst insurance company ever.

I decided to get travel insurance because I did a month's worth of traveling and a lot of it was excursions. I was told it was best I get it, just in case something happens. I compared everybody and did it online. I also spoke to my client and she said the best one is Generali. They give more than the others and charge a little less. When my flight was delayed and cancelled, the airline had to put me on another flight. I put a claim in and requested my refund. I’m waiting to see what happens. I have easy access to Generali for any questions that I need to ask. I called them because I wanted to make sure I was covered in all the places I was traveling to.

I'm older, and I didn't want to be stuck somewhere and not be able to get medical, or if I got medical, that it would cost me an arm and a leg. That's why I got Generali. Took a cruise, and it was an eight-day cruise, and I just wanted to make sure we were covered anywhere we were. On my first cruise, they did lose a bag, which they did find and mailed to me, but that would have been $700 down the drain because I didn't have travelers' insurance. And this last one, they did misplace our three bags, and if they had not found them, at least I would have been covered on that. I like the peace of mind it brings. Not worrying about it all. Knowing if something happens, I'm covered. It was also an easy process getting Generali. They sent me all the information through my email. I didn't even print them out. I still have them in my email. So, if I had to bring it up, I had all my stuff on my phone.

Travel insurance is very important. I was looking for better coverage for luggage loss, which happens frequently. I have never used it, thankfully, but I always want to protect myself from things going in an unexpected way. Peace of mind. If something happens, I won't go broke. A friend recommended me Generali Global Assistance. I went online, did research and compared pricing. I have seen good reviews and that's why I kept on purchasing Generali. There was one instance when I submitted a claim, but they told me I needed to submit a claim through my medical insurance first. That was a minor one, $200.

We were going on vacation and I wanted some insurance in case we couldn't go. I googled and looked at a few different websites and chose Generali. I did everything online, and it was easy to set up coverage with them. I've used them a few times. One time that I used them, my son had gotten sick and the insurance didn't cover it. They said it wasn't a valid claim. They sent me a lengthy email explaining why it was denied. I understood what they said, but they could have been clearer upfront in what the exclusions were. I didn't read the 23 pages. I did skim it, but I didn't study it.

I chose Generali because of the pricing and the policy on how you are able to cancel. They gave you a good window of time to do it if you decided you didn't want the travel insurance. I got it, just in case. But I haven’t had to use the service.

Purchased travel insurance for my father for a Thanksgiving cruise, he couldn't make it, so we filed a claim, they ask you to upload a letter from the doctor, and other details, never receive a confirmation of the upload, and after some time went by I received an email that said there was a "status change", but they make it impossible to figure out what it is, had to get travel agent that sold us the "insurance" (scam) who reached out and told me the claim was closed due to no response, but I never received any emails or calls. Then you have to get the Doctor to fill out a form, which they are reluctant to do after already providing all the details in a letter. Basically they make it impossible to ever fulfill all their paperwork requirements. I'm sure that if I could get the Dr to fill out the form, I'd need more forms done