Farmers Home Insurance Reviews

Farmers home insurance rocks! This is the most impressive insurance company I have ever dealt with! They paid $45k to replace my damaged roof and approved/funded the claim within 24 hours! Very impressive company!!

I paid two months when the policy renewed, two months the next month and three months the next. They sent me a cancellation notice because they insist the year has to be paid in Advance. THIS COMPANY SUCKS!!! I started the policy with the agent in Atascadero, CA. This is ridiculous because I was never behind!!!

I received a flyer in the mail offering me a premium on my homeowners' insurance of $660/year. I called the phone number on the flyer. They referred me to Farmers Insurance, an agent named Bruce **. I called Bruce for a quote on my three homeowners policies. Farmers Insurance quotes were more than 500% higher than the quotes I received from AllState Insurance. Want to get a new you-know-what ripped for yourself? Just insure with Farmers.

I think the payments are okay, but would love to see the deductible of $1000.00 less and more in line with the payments. Unfortunately, I can speak toward their service response or customer service team since I have not had to file a claim in 10 years.

I bundled my cars with my home and it's 1/2 the price of State Farm bundled which I had before. I compared the policies and there is nothing different about them except the price and I have a great deductible of only $1000. I am very happy with them. They also gave me a low earthquake insurance price.

My Farmers agent is always available by phone and email. The cost of insurance is very reasonable, and they are always helpful with advice. I'm a long-time customer and very satisfied with the service.

LaTroya ** helped me save ~$1,500 on my homeowner's policy AND helped me get even more coverage than I had before! She provided EXCELLENT customer service throughout the entire process. She really TOOK THE TIME to make sure I understood what I was getting and TAILORED my policy to what I needed and wanted. After finalizing the policy, I was told I needed a 4 point inspection (I already paid for and provided a wind mitigation report). Despite this miscommunication, LaTroya went OUT OF HER WAY to figure it out and RESOLVE the issue. I hope to never have to file a claim, but I hope she is still there if I ever do! She is the BEST! I hope Farmers and her direct supervisor know what a GEM she is and how AMAZING she is at her job!

My Farmers insurance agent is always available to help me, even with the Covid lockdown. By phone or email, I can always reach his office. He even helped me when my mortgage company tried to impose their insurance on me. They apparently thought my policy had lapsed, but they were wrong. I couldn't get help from the mortgage company, but my Farmers agent actually called them on the phone to confirm that they received his paperwork in the mail, and he got their assurance that they would not be adding charges to my mortgage payments for their imposed insurance.

I've had Farmer's homeowner's insurance for over 15 years for 2 homes. Recently I had an AC unit replaced and they left a crack in a pipe that leaked for 3 months before I discovered it. Farmer's has refused to cover any of the damage. They found a loophole in my coverage and exploited it. NO coverage after paying thousands of dollars for over 15 years. I could tell immediately from the tone in the woman's voice they were not going to help me. DON'T go with them. Yes, they may be cheaper but there's a reason for that. They have phrases and vague statements in their coverage that allows them to get out of doing anything at all for you. They are NOT in the business of protecting or supporting the homeowner.

After searching numerous insurance companies, Farmers had the best price and coverage. It helps that I have all of my cars and homes with Farmers, so they give me a percentage off, but I still haven't found anyone who can beat their prices. When I call my agent, she is always available and answers any questions I have. Customer service has declined in our society, so having great customer service is important to me.

While this is a reliable company, I have had multiple agents over a 20-plus years as a client/customer. I am not sure if the premiums are determined via computer model or individual on-site assessment..

I have stuck with Farmers Insurance because I get multi-policy discounts. I tried to switch to AAA, but they will not insure homeowners in a fire prone area. I have wanted to put claims in several times with Farmers, but they said if I do my rates will go up. That is ridiculous. What good is it to insure especially when their rates are constantly going up anyway.

I’ve relied on Farmers Insurance for many years. Their pricing is competitive in TX and although not the lowest the service and expertise of the agent can make a big difference. I haven’t had any major claims but have not heard anything negative there.

WORST INSURANCE COMPANY EVER. Save yourself the hassle and go to a more reputable company. This company is quick to take your money but when you file a claim, they will NOT - under ANY circumstance - pay up. We filed two claims with them, which costed us over $25k from our pocket, and they wouldn't pay anything. In fact, when Farmers did their "investigation", they called the flood company and asked ONE question and HUNG UP ON THEM! They were unprofessional and denied us on bad faith. They DO NOT PAY any claims - at all. My neighbors had the same problems with them and they were also told that they do not pay for their claims. I can't believe the trouble we had to go through with them for months.

I wanted to share my negative experiences dealing with Luis **, his agency, and Farmers Insurance and would not recommend doing business with him or Farmers.

Farmers Homeowners Insurance might be cheaper than others, but when I have to call my agent 4 times over 3 weeks to explain a simple change they made in my renewal, every time being promised to fix it until the last time when the deadline was approaching he told me he does not know why the change was made and that I should call Farmers and ask!!!! I thought I was calling Farmers when I called him. Bad -I don’t want to say dishonest- customer service!!

Filed a claim in regard to our washer hose bursting in our condo. Although we wiped up the water as quickly as possible, some seeped to the condo below causing minor damage. Our condo, however, was not damaged at all. Our liability agent requested all documentation in regard to owning our condo including rules and regulations, agendas etc. What does that have to do with a washer hose bursting?? But we contacted our Hoa and they forwarded the information. Also information and contact numbers for the condo owner downstairs plus the plumber/company who repaired and replaced the washer hoses.

Farmers Insurance is a scamming company -- after being a good customer for 7 years at the end of the day, I found out that this con company only has their own pockets to line and could care less about my property. They will throw everything to get out of doing the right thing and doing what a reputable insurance company would do because they are heartless criminals. If you are insured with Farmers Insurance -- run & change insurance companies because you do not have coverage & if you do - they will lie and say it's your fault & you are on your own.

I got a quote for homeowners insurance and agreed, Paid in full for 1 yr. About 2 months later I receive a letter saying I owe more money AND they lowered my insurance rate that I signed up for. This company does not care about you, all they want is more out of your pocket. STAY AWAY, there are better companies out there.

We have had our new home for almost 3 years. Over the winter we had our roof leak due to our very damming and it flooded one of our bedrooms and leaked through the floor. We called our Farmers Insurance rep right away and they send a woman over to check our roof. She did a thorough inspection and told us all the damage should be 100% covered due to the roof leaking. She said it was really bad and was going to do a report. Out of nowhere the report came back and said we had lichen on our roof and nothing will be covered. Which was completely false and the lady never even mentioned that. We had to fight again with them, they sent another woman over and she breezed through the inspection and NEVER EVEN CHECKED THE ROOF! She told us our house was fine even though we have a leak and now mold due to the leak.

We had experienced a flood in our upstairs bathroom that caused water damage to the living room ceiling below. Within days suddenly the living room ceiling completely collapsed, falling with such force that it broke our 3 inch thick hardwood coffee table in half. My 80 year-old mother-in-law escaped literally within 30 seconds of being crushed.

We had a house fire on Christmas Day 2018. It is now 07 May 2019 and they just now decided to extend the lease on the temporary housing until 31 Jul 2019. This is after I repeated told them construction has not started because they lowballed the repairs. The claims adjuster was in and out of my house in less than 2 hours. I was there the whole time talking to the fire investigator. This claims adjuster missed the floor joists to the second fire shrinking from 1.5 inches to 1 inch due to being burned. The claims adjuster stated in the scope of loss the floor joists can be cleaned and sealed.

On or about July 2, 2016 I called my agent Terry ** here in Saint Paul to inform him that I had some shingles on the ground and that a roofer had told me that I had hail/wind damage. A Farmer’s representative came to my residence and informed me that there was no damage, and therefore I had no claim. After repeated calls to Farmers on or about May 17th 2017 Farmers finally admitted that there was wind damage to the roof. Action was taken and payouts were made on two different occasions as one adjuster was replaced by another. The roof was replaced due to the inability to match the roof shingles, and the job was finished in late 2017, the final payment to me was made on Dec 26 2017.

My home flooded due to a backup in the common line. The HOA's insurance is Farmers. Since it was due to a common line issue, we had to go through HOA insurance. First off, they lowballed the amount - which is expected. They didn't account for higher prices given the local economy. They brought their own contractor, which seems shady. Then, they tried to force my HOA into using their contractor, which only has a 1-star review. It all seems highly illegal (I'm not a lawyer, but they are pushing the envelope with ethics). On top of all of it, the adjuster himself speaks down to me, strong arms my HOA contractor, speaks to me with no respect and is unwilling to negotiate, because he wants his contractor to do the work and he refuses to pay for another contractor. Avoid Farmers. Go with Homesite instead (my personal insurance).

Winter, 20F, heater not working, no electricity, power outage. Hotel rates in the area soaring to $500-600 per night. Asked for their special rate to accommodate family for 1 night. Farms opened a claim - first for 7 years on the policy, and with no any help did not close it. Next year premium raised 50% - called - "You have open claim, possible property damage". Tried to shot for insurance - ALL saying, "Your residence is listed as total loss, we can not insure it." Upper management even did not responded.

I was recently involved in an accident where I was injured as the passenger and the driver was at fault. This happened out of state for me. Jennifer ** was my agent and arranged the liability coverage for my claim. She was professional and courteous. Her knowledge of what I needed was excellent. The convenience of being able to get things done without having to come into an office after surgery was a plus. I highly recommend this company for your insurance needs. I can't express how pleased I am with Jennifer and all that she has done for me. Thanks for all you do!

I recently moved and at the same time changed my auto and home policies from State Farm to Farmers, because home policy was cheaper from Farmers. Spent an hour with the agent to do the paperwork. Within two months, was asked to submit other docs on both policies upon pain of cancellation or premium increase, both of which happened. This is after no claims with previous insurers going back to 1977. Went to GEICO online and did everything online in 15 minutes AND saved money besides. Do yourself a favor and use anyone but Farmers.

After 29 years of paying Farmers Insurance we had to make a claim on our home. We had a hail storm in South Dakota which left the siding of our house cosmetically damaged and exposed to the elements. It has taken Farmers 6 months to call out an engineer and deny the claim because the siding is now weathered. The claim was denied because the siding is weathered after the hail beat the finish off. The adjuster said since the siding is weathered and would not pay the claim because weather caused the damage and “That’s just the way the siding wears”. Hmm let’s see "weather” aka “hailstorm". Blasts a finish off a substrate leaving it exposed to “the weather”, but weather didn’t cause this? Last time I checked hail is weather!

I have family and friends with this insurance and they all love it. The policy was cheap and easy to obtain. The company is reliable. The customer care is excellent. They are very nice and they answer all of my questions easily and fast. It's easy to afford and I've never had an issue with the company. I don't plan on ever using another insurance company.

Farmers is competitively priced with the best coverage for the things that are important to me, which gives me the confidence that if something should go wrong that I am properly cover in that event. And generally they have knowledgeable and friendly customer service reps which are able to take care of most questions. They need better customer service at times though. Customers don't like to be treated as if they are bothering the rep. Some people should not be on the phone if they are having a bad day.

My agent is close by, he's fast, friendly and reliable on claims and quotes. Don't like doing business more than 100 miles away. I like that I have 30 day grace period. They have fair prices. But my deductible is too high sometimes. No hassles, or problems so far. I can call in claim any time of day 365 days a year hardly ever any questions asked. They will always cut me a check with no questions asked. They have competitive rates but they are raising my rates shortly after a claim, or even getting canceled. It difficult to find insurance in a timely manner especially when you need it. I don't like it when they raise my premium. Plus, the secretary is incompetent, or just plain lazy.

Farmers was cheaper than our last plan and my husband is always looking to get a better rate. As far as I know certain things are covered and certain things are not covered. An example would be we need a new roof and unfortunately our home warranty is up and insurance only pays in certain cases. So we will have to figure out how we will pay for that. I wish it was more affordable and the insurance company would cover the cost of our roof to be fixed because it has a few leaks in it. But as far as I know we will have to pay for that fix out of our own pockets which really stinks.

I chose this because it's been in my family all my life. So far it's been great for me. Their prices are really low and they always have. Everything they've done to get from their prices of the benefits of been great. Now if they went up on their prices I might just like them but they haven't went up on their prices out. So far they've been treating me well too.

We shopped around a lot and Farmers had the best prices, our agent suggested them over all the other ones because they found the price to be better. However, we found that many times when we call them, they have very bad customer service.

Farmers Homeowners Insurance is a good insurance company with good reputation. The monthly cost of the insurance is affordable. There is a budget discount package with this insurance policy. They do a good job fixing or remodeling the area in your house that was damaged. Everything will be new in my house fixing the whole house and new carpeting. However, it takes too long to fix everything. Just come in and take ownership of my possessions without asking a lot of different people running in and out of my house.

I chose Farmers because they have an office in my hometown. They are a great company to work with. I can go by anytime if I have questions or concerns about my policy. The employees are very knowledgeable about products sold. They help to find your best coverage with the lowest cost possible. However the price of the policies could always be improved.

They offered better options at a better price and their rates were very comparable. Their customer service was also a lot better than most of the others. They are pretty easy to get a hold of most of the time and they actually listen to what you have to say. However, it would be nice if they had 24 hour customer service. There have been times that something happened over the weekend and were unable to get a hold of anyone.

I had a friend within the company who put me in contact with an agent. I liked what they were able to offer me. Also, their customer service people are fantastic! When I had to file a claim they were extremely knowledgeable and kept me calm. I love all their online capabilities and the commercials are just a hoot and a half! However, the homeowners' insurance policy was a bit confusing to understand. I didn't like the fact that I needed to call in to have certain aspects explained to me.

They offer a very comprehensive all-inclusive, detailed policy and cover more reasons for loss the most other companies that I have compared. Customer service is easy to reach and always courteous and seem to have my interests in mind when I'm speaking to them. Claims process is fast and easy to utilize. They are always available when I need something or have a question. They had the most reasonable price, and most people that I know who also had them only had mostly positive things to say, heard very few, if any, negative comments.

They are easy to sign up with, they have low rates but good coverage. Also, the company is a solid one that has decades of experience. Financially they are stable and that is another quality I look for in an insurance company.

They offer the best service and the pricing is great. They also offer a good deal on here and they have a good selection of deals upon looking up other providers when looking for services. All is well and secure. Have dependable and reliable services and nothing can be improved with this service. The services are very convenient and always easy to access when needed. Have had no problems with the service since being a member of this team and have no complaints with any of their services.

We have been very satisfied with the company. Have never had a problem with them. They are dependable and they have a good track record. They also had the best rates for us and offer a discount with our auto insurance also. Our representative has always been very informative and friendly with us as well.

Farmers is a good company and they are easy to work with. I can always call if you have any questions or concerns. They are cheap and covered what we needed. It was also the most recommend in the area!!! We will be doing business with them as long as possible and no issues occur. Happy them all the way around!!!

I love that they have great discounts and as well as awesome customer service. They will keep in contact. They also respond quickly to call messages and emails. But I would definitely improve how much of a hassle we as customers who pay monthly just to get things fixed. It seems like we have to go and jump through hoops. Nevertheless, I chose this homeownership policy, because it was within my budget. I can't afford a nice expensive policy. And if something breaks on my home I know I have a piece of mind because I do have a policy.

I've been with Farmers for almost 30 years now. I originally chose it was because the man I married was already using this company for his house and cars. I doubt I'll ever leave! I have my home and auto insurance through them, and they have amazing customer service! They really care about their customers, and it shows. The only thing I dislike actually has to do with the auto insurance. They were very unhappy when 16 year old me totaled my car and for 10+ years they made my mom sign something once a year promising I would not be driving any of the vehicles insured by them... Seems a bit excessive if you ask me.

I decided to chose this home owners policy over others based on a referral from a friend of mine who had been using this same insurance company. Additionally, the cost when compared to others when I was searching was far more reasonable and covered more. They are easy to deal with when making a claim. They have a call in number that you can call into at any given time that you need to make a claim. But they should have more personal connection with the agent to review policies each year and see what could be bundled in order to get more value from each dollar.

The coverage of my house and property is outstanding. When I have needed to file a claim, they are very easy to work with and have a claims adjuster contact you very quickly. But I wish they a more comprehensive website and an easier to use app.

Farmers is one of few homeowners insurance companies that cover in my area. Some insurance policies can be very expensive for little coverage but with them I have great coverage for a fair price! The overall cost of the insurance is very reasonable! They also have other policies that you can use on top of the homeowners and bundled into 1 bill and policy!!! Plus, I love the ease of obtaining the policy and all interactions with them! The customer service is over the top great! They are a great company who offers great services.

Farmers is a major player in the insurance field and we have had a long term relationship with them. We like their multiple policy discount and that their insurance agent is local to our address and easy to reach when needed. In addition, we can adjust our auto policy if on vacation by a simple phone call. However, the overall pricing for the policies tends to increase too quickly with inflation and the quickness that they increase rates following a claim is sometimes disturbing.

Farmers was recommended to us by family members. Farmers offered good coverage for our home and possessions and provided it at a reasonable price. The company is conveniently located with local office in our town as well and the agents are always polite and very helpful. The insurance agents there are very professional and competent too.

Farmers had the best price available. Though not outstanding, the insurance has been adequate. It was quick to sign up for and be approved. I like the salesperson, the auto pay for my insurance and the online page. The website security is very good. There are many good review for this company too. But I didn't like having to take pictures of the property. They should take lender's proof. I dislike the email statements not having mail statements to look at to deal with as well. May look for other options.

Farmers was recommended to me and they gave me a really good quote. They are always available when they are needed. The company is very responsible. I like the amount of coverage this company gives you for a good price. The people you talk to with this company are very receptive to your needs. But maybe they could have someone recommend more ways for me to save money would be an added benefit. Other than that, my policy is great just the way it is.

I figured since I already have car insurance with Farmers I just bundled and saved a little more with bundling vehicle and homeowners insurance together and plus on less bill to worry about!! They really are there for everything!! I call them and they always answer the phone pretty fast and know who I am right away. And they always call to check in with me randomly! But they could do a lot better on their website. The information is hard to find on there. Otherwise they do amazing with everything else I need!!

I've done business with Farmers Homeowners Insurance before and their prices were always affordable. I've had a claim before a long time ago but they were right on top of it and I didn't have any problems getting paid at all. My daughter and a few friends also had Farmers at the time so I figured we all couldn't be wrong in choosing our insurance company. They are pretty competitive in what they charge, but I dislike paying as much as I currently do for insurance. But it's not one specific insurance company, all insurance is expensive no matter who you choose.

I have been with Farmers Insurance for many years and they have always treated me fairly and honored my claims. I have spoken to countless others who say the same thing about Farmers Insurance in Taylor, TX as I do and that is that they are fair, just and honest. They are trustworthy and sold me the best policy that they could based on where my property is and they stand behind all policies sold. They are as good as any other insurer and better than most. I have never heard a bad comment about Farmers Insurance company and doubt that I ever will hear anything wrong with how that they conduct business.

Easiest to work with Farmers Homeowners Insurance than other companies for the price that you pay for the yearly amount. They go right to the mortgage company so you don't have to. They pay on a claim quickly and without any issues. I contacted them and they let me know what I had to do to get my money to replace my house and belongings after a fire. However, the cost that they charge for the yearly fee should be lower than it is currently and I would like a list of things to qualify after building a new house and/or a visit from the agent to make sure everything is correct.

I looked at many insurance options for my house and Farmers Homeowners Insurance had good ratings which is important but also had the cheaper rates. I liked many features of the insurance company including the live person interaction and low payments. These things are important for any home buyer as costs and customer service are essential to ease of living. However, I would prefer the costs to stop raising on insurance in general as the cost of living is not increasing and neither is my home's value.

Farmers Homeowners Insurance is the cheapest and most valuable of all the companies that offer this service. They are straightforward and agents give you the most competitive rates available. However, these companies should be more competitive and not charge so much money for something that one is forced to purchase.

I went through an agent who recommended Farmers and for my specific needs and my budget we had decided they were probably my best option. I have never tried anyone else or really seen a need to because they have been so great to me so far. I trust them. I have been loyal to them for years and have had no issues with them. They have been affordable and great at answering any questions I may have, but they could be a little more transparent. I am not even for sure what is covered and what is not.

The last time I owned a home with my ex-wife, we went with Farmers and have always had strong recommendations from family and others as to their reliability and claims. I like the long-time stability of the company. I only wish the homeowner policy included much more detail of coverage without having to go back and ask about what needed to be covered by additional riders if any. They have good agent service and reasonable rates. The agent was very informative and gave me a special bundled deal which covered my automobiles as well as my home and property.

First off... If you had a relative in any business it is only natural to try to help them by sending business their way. My son is the agent of my homeowner policy through Farmers Insurance. He has been an agent for 20 years and lives close by. He also has my auto and an umbrella to cover other details. He is available 24/7 and actually volunteered to drive over a weekend and help an elderly insured couple move from their home in the northern part of our state here in California. Just an example of Chad's commitment to his insured. Also, Farmers is a well known and very responsive insurance company and is competitive with all the big names.

Farmers Homeowners Insurance had the lowest rate at the time and I mostly choose the lowest rate because we end up not needing their help. It was a company I was familiar with and had the best rate per year for the coverage we get. Insurance companies are a ripoff really. I don't like any company better than the other. They are all out for themselves only. If you don't have a claim for 1 year, you should get a monetary return. Paying year after year with no claims is a lose lose for me and a win win for the insurance company. They are in it to make as much money as they can and help you as little as they can.

My home has several large trees and a fireplace, in the event that a tree fell or I had a chimney fire at my home I wanted an insurance company I could rely on to fulfill their obligations to provide necessary repairs or replacement. I believe that Farmers Insurance stands behind their word and are committed to fulfilling their duty to give homeowners peace of mind protection. I have heard good things about them and nothing negative unlike most other big name insurance companies. I have heard horror story after horror story from homeowners that used a different company. The overall price that Farmers charges homeowners for their policies could be slightly lowered though and allow them to stay competitive. Other than that, they are noted as being very reliable and I get what I pay for.

I have been with Farmers for a long time now and had no problems as of yet. They are okay. They were recommended by my parents - my parents also use them. Farmers make it easier to contact and get help if needed. Easier website access too. I will continue to use most likely.

I chose Farmers due to having a local agent that I can have face to face contact. This insurance company gives you many options to bundle different policies. I like the convenience of billing monthly by automatically deducting from my checking account. I also like that I can include everything that needs insured in my homeowner's policy. However, I feel that the deductible is too high but the lower your deductible the higher your premiums. Also, there's an increase in billing every year even though we do not file any claims. Still, I have been a loyal client for years and will continue to as they have been a great company. I would recommend this company to all my friends and family due to the ease of getting and updating our policies.

The Farmers coverage is just what I need for my situation. The insurance agent was helpful without being pushy. Explains everything in detail while trying not to overwhelm the customer. Also reasonable pricing with friendly agents that are knowledgeable in their product. They will not sell you insurance that you do not want or need. But Farmers should make the policy readable by the general public. It's hard to know what is required and what will be covered if you ever need to file a claim. Beware too, if you file a claim your policy will go up by quite a bit. Otherwise would use them again.

My wife owned the house and she chose Farmers because she knew the local agent and they came out to inspect the house immediately whereas other companies wouldn't have done it for quite a while. She subsequently died and the house passed over to me and I saw no reason to change. Farmers is a reliable company, known for paying off when a problem with the home occurs, fire, tornado, etc. We spoke to friends we knew used the company and everyone was well pleased with it. Also easy to reach with questions. But the company should inform the buyer that options are available such as it being unnecessary to insure the house for the cost of rebuilding it as opposed to insuring it for its actual sale value. I never knew this was possible.

It's a company my family has used for years so I decided if they liked it that much for so long I wanted to give it a try too. I can bundle several different insurances, too. I like the client that personally is assigned to me and the flexibility when you need them and they work with you. Decent pricing and quality customer service .

Really liked the agent and what the company had to had to offer at the time. The company was a solid company and we felt reassured by that. They had a good payment plan option and really good coverage. The agent came all the way out to our home. He was very approachable and knowledgeable about his company products. He explained what his company had to offer. We loved the agent and signed up. He wasnt pushy at all which was nice. Farmers kept raising prices a lot though and when we would talk to the agent about it he was unable to give us an answer. After that I started getting quotes from other companies that cost almost half of what we were paying. After being with this company for over eight years was really disappointed that their rates had gone up so high.

Farmers was the same company I had for the house before that and the house before that. It made it easier to just call and give the new address. The deductible we have was reasonable and affordable. I had been using them for years. It was easy to keep using them. I don't have to go through the process of getting new quotes or agents. We know our local agent and he knows the area and what we need. The local person we use is helpful and has very good information and so far they have been really helpful with questions. However, I think that maybe the local agent should have answers to questions. Sometimes his hands are tied and can't do much.

I like the coverage, customer service, price, agent availability and the company has an exceptional reputation and wonderful communication skills. But they could improve the billing process and the way that their online business services are conducted.

I just like the security of being covered when and if something unexpected happens to my home. The insurance is something I need but I don't like the rates. I also don't like that the law in my area requires it and that you can be punished for using it if they think too many things happened too close together. I don't like that they find exclusions, too. But we really didn't have the option to pick from different companies because no one wants to cover a mobile home.

I own a home with a mortgage to pay and homeowners insurance is required but I would buy insurance with the mandate. My previous carrier raised my rates each and every period without explaining the reason. Even after calling my company, all I got was a lot nonsense and was not pleased so I changed. Farmers have plans to fit all my needs, fair rates, excellent customer service, great representative who takes time to answer all questions without rushing through the application process. He took lots of time to find the right policy for me and even offered comparisons between plans. The only thing I can think would improve my experience would be lower rates on insurance plans. I live on my Social Security income which is a joke so money is always tight. Lower rates for seniors would be a blessing.

Farmers has a good service and are very reliable to work with. They offer the best prices and are closest to home. We trust them because we have been with them for a very long time. And we are not planning on changing insurances anytime soon. Very satisfied with this insurance. The other insurances were more expensive and they did not have good ratings. Their location is out of town too and their customer service is even slower. They didn't have the right policies we were looking for.

Farmers was so much cheaper than any other insurance company. I shopped 5 total insurance companies and they were the best priced and they have lower premiums than anyone else I checked with. When I had a claim they were extremely fast in getting it resolved. I want even cheaper rates though. If you do not make a claim for several years, then you should be able to get lower rates each year. Let those that have issues pay for those issues.

We have used it for over 30 years. It was accessible and affordable. It was good insurance for a young couple starting out. They have always been convenient and dependable and we have been able to work with the agents. We have used them for fixing a flood in the basement and some clean-up with a bathroom flood. The needs we had grew with the growth of our family and the insurance has grown with our needs. However, all insurances punish people for using them. Usually this happens when the policy price is increased for using it. It. Would be nice if we could find health insurance and do a full insurance package.

I love how well Farmers is put together and established. It is magnificent for everything that goes along with and it is an amazing program and there is only good to come from it. Farmers is the best one and makes the most sense for me and my family to have chosen with the right one. Everyone should be with it.

Farmers was recommended by a friend of mine who has been covered by this particular agency. I contacted them and I was very happy with the personal experience of the agency. Farmers is a well known company that has a local agent office that I can trust and talk to in person or by phone for help as needed. The agent and I went over coverage offerings and discussed the potential coverage. When I have a question about anything the staff will respond quickly to my concerns.

Farmers was great. They have a great reputation and I really like that they provide a great service for a great value. I feel safe knowing I am in trusted hands when it comes to protecting my valuables and my home.

Farmers was recommended when I purchased the home and we did not take the time to shop around. We kept them for several years. Our local rep was friendly and usually accessible by phone and claims service was good when we had a fire. Insurance premium rates were pretty competitive but were not the lowest I could find. We ended up switching to another company when we found one with cheaper rates, bundling it with our auto insurance.

The insurance premium is affordable and it meets my needs for homeowners insurance. Also I have researched other homeowners insurance and Farmers seems trustworthy and very reliable. This insurance company has been around for many years and it has great ratings. Farmers is a great fit.

Farmers covers homes, mobile homes, luxury homes, condos and even vacant homes. It offers more options and meets my needs for homeowner and auto insurance. Farmers also helped me get a start-up when I first bought a home and was in need of homeowner's insurance, which I used the Standard SmartHome Package Plan. I would recommend this company to friends and family. But Farmers insurance company should offer rewards and more deductible opportunities. Farmers can improve on a lot of things if they set their mind to it because ya know you only live once and you need homeowner's insurance at some point in your life and it should be affordable for everyone.

I had a friend that had insurance with them so I wanted to try them out. I chose this company when it was time to renew my policy because two other companies had turned me down and I had to get homeowners insurance on my property as soon as possible. And this is the company that would insure me at the time. I had them for less than two years and they need to lower their prices.

I looked at several other policies and Farmers seemed to have the best prices for the same insurance as the rest. Also, I like the people that work in the office. They are nice to deal with. Farmers is conveniently located near me which makes paying easier. My partner prefers to write checks for the payments and a lot of insurances want to take it directly out of your account instead.

I like the full coverage for all buildings on my property, good customer service when needed, easy payment plans, simple claim filing, and great advertising that I find relevant to me. However, I would like a local office to be able to speak to agent face to face and periodically review my coverage to assure that it's what I need, for rising replacement costs. But other than that, Farmers have caring people that treat me as an individual. They also have reasonable rates for the coverage I need.

They were the lowest price compared to others, and their ratings were through the roof. Plus all my friends, family, and co-workers use them too. I'd recommend this company to anybody who asked. Outstanding customer service! They know what they are doing, always willing to help you with any claims. They are willing to help you with finding lower monthly payments as well.

I like Farmer's attention to detail on my policy, and the personal attention they give to customer service. It was the best deal and coverage for me at the time I purchased my home. I would highly recommend to all my friends and family if they were buying a home.

Farmers is very well known and very trusted, for everything. I love their funny commercials of things they covered and I've had them for the longest time since I was 18 and my 1st car. I love how my policy is VERY clear and exact/detailed. My bill is also easy to understand. Usually, I never have ANY questions at all except WHEN IS MY BIll due. The length of the policy and all of the details takes days to read through it all though. I would love it if all communications were just through email no calls or US mail.

They were readily available and seemed most cooperative in the application process. I can pay online and they are fairly quick to respond to any of my inquiries, plus their website is easy to navigate. I also like the fact that they don't call me on the telephone all the time. They require you to have additional coverages as part of the policy package for things that you don't own but have to pay a premium for though.

My parents always used Farmers. My dad's first job when he graduated from college was with Farmers and my grandfather was on the board of directors. I trust them to cover me and pay claims efficiently and fairly. I have been a Farmers customer for 42 years. I have confidence with my local agent who responds quickly to my calls and calls to review my policy every year. Before they did not accept credit cards but they do now so I'm happy.

We liked how the agent represented himself and Farmers and the fact that he has been with the same company for over 30 years and says that the company is stable. They have been very responsive in our changing needs. They have taken the time to get to know us personally and when there has ever been a reason they were prompt in their response.

Farmers is a great insurance company. Transparent, good coverage for the price. My agent is smart and friendly. They are very helpful when I have a claim and I enjoy working with them. They have all my other insurance as well. My family has been working with Farmers for almost 70 years. My grandparents used them for their home and auto insurance.

Farmers was recommended to us from a friend. We met the agent and liked what he had to offer as well as him personally so we signed up and went with them. They have competitive prices and offer a broad range of services. I like their agent and the people that I have dealt with over the phone. I will continue to use them. We have additional coverage on a few other items (guns and jewelry) and they are at reasonable rates as well.

I researched many insurance companies and I was very pleased the premium on my policy. I was very pleased with the coverage and customer service Farmers has offered and maintained during the duration I have owned my own which is now going on 16 years. After Hurricane Rita Farmers was paying my extreme damages while family and friends were still waiting for their companies to come and assess their damages. However, I hate the strict regulations that Farmers has regarding trampolines. We had just bought one and had to sell it for a fraction of what we had paid for it because of the clause in my insurance policy.

Good offer and good customer service. The sales person was honest, sometimes you can just tell, he listen to our needs and and found policies to fit them. Sales people came to check house and gave us good points to fix and or take away, informative about all insurance types and very helpful. However they did not take the time to tell us about other types of insurance. I would have liked more reasonable rates and payments instead of one lump sum. Lower rates would be good.

I got Farmers for a great price, they covered what I needed covered, the agent was friendly, polite and knowledgeable about what kind of coverage I would need and he also recommended ways to save money as well. Also, he doesn't avoid answering questions. They answer your calls right away and if they do not know the answer to a question they get back to you as soon as they have asked the proper channels and gotten an answer. They have made it very easy to understand and send out a breakdown of what is covered and what amounts my coverage is for in case I ever need to file a claim. All in all, it was a very pleasant experience.

My late husband choose Farmers over 15 years ago. He was really good at looking out for us, so I'm confident it’s a good policy. I also like having a local agent in case I need her. Farmers Homeowners is not cheap though. But you need it and I'm too lazy to compare rates, so it's okay. Never had an issue with them as well.

I had to have insurance or I could not buy my house. I have a mortgage on my home and it had to be covered until the house is paid off. I like that Farmers has a local office and friendly local employees who listen to your needs. They are nice and helpful to you when you go in the office and you need help with your insurance. However, it is hard to get them to answer the phone or to return your phone call. When you need to talk to them they are not always in the office to talk to. Also they raised my rates without telling me.

Farmer's service is good; like discounts they make available to use; give discount for direct pay from bank; easy to get a hold of agent too. They always make sure to check if I need more from company. They also provide very good bundled services and their price was better than others for services they provide. The company provides all I can ask for as well. Other companies did not provide what I wanted.

They are less expensive, good policy for the money, low deductible, and good courteous service. Other policies didn't just seem right for my needs and most of the companies were just online and I love that we have an office that I can go to sit down and talk with someone or just walk in and make a payment. I have everything in my homeowners policy that I could possibly want. They provide low payments that can be split up into months. Easy to pay, always correct billing, fast and fair claims process. They offer one on one service and I love that I was referred by a long time customer.

Farmers was the easiest to deal with and stay with because I have had them for a while and it would be a bother to change. The payments are easy and they don't bother me at all which is a benefit because I lead a busy life and don't like to have my time wasted a lot of time. I wish they were easier to contact though because I have a hard time getting a hold of them when I need to but other than that, I have no issues at all.

Farmers offered the best pricing but we have continued with them as our provider because of our agent and the integrity of the company as a whole. Our agent is also very easy to get a hold of and they always answer our questions quickly and honestly. While they do reward you in some ways for being a longstanding customer, I wish there were more incentives for being a loyal, long standing customer with no homeowners claims. But other than that, they are very easy to work with and their pricing is very competitive in the insurance market.

I like that this insurance company product is that cover everything up. Whatever the damage is fixed in a fast manner. Also you have the option to insure other things that you have in the house like kitchen, refrigerator, TV, desktop computer. I did chose Farmers because the price is good value to this features and it is one of the best in all markets and even in the world. So I can say I can walk totally secure around the house. But I would like to change that the insurance cover the car while it's in the house, because the car is not covered while being parked in the garage. Neither the things I leave inside the car are covered by the insurance policy.

I chose Farmers Homeowners insurance policy over other insurance policies because they were within my budget needs. And came highly recommended amongst those I ask who are homeowners themselves. I like that they are super innovative and helpful. I feel like I'm getting taken care by the best. I always give a positive opinion when asked about my homeowner’s insurance. They seem to be on the right upward path. I feel super secured selecting them as my homeowner’s insurance and would highly recommended them too.

Farmers is a family owned company with a good reputation. I've had many family members suggest going through this company and I like being able to contact my agent 24/7. However, I dislike the high Monthly Financial obligations and not being able to lower those obligations. I also don't like the monthly premiums. But, I could do Automatic payment withdrawal from my account on or before due day. It's the feature that I like the most.

They had the best rates around when I was looking around for homeowners insurance and I like how they do their business. They do it right the first time. It's what I look for and did everything I had wanted. They have always done me right. Every time I have ever called them they always treat me right. They have been amazing as well. I will always go with this company.

Farmers insurance covers my property in case something such as a hurricane, tornado, or other natural problem, or even a man-made problem should arise. However, the insurance premiums are too high for the amount of use we get from our policy. It sounds as if I am complaining, but we haven't had to use our policy at all. Price is after all the king when trying to save and we chose Farmers based on this. That sounds cheap, but when all the bills come, you would be glad you have money left.

They are established and have been around for a very long time, so I had some trust in the fact that they are not a fly by night business. They can be local in times of trouble, they are quick responding when there is a catastrophe. However, the time to actually settle a claim can be very lengthy and also they tend to respond fast but then it does take some time to settle the claim. Also, their rates are quite unreasonable since our area hadn't suffered any catastrophic events in a decade.

They are Willing to work with payments. The company is very honest when describing options, they keep the language simple and understandable. The company also provided multiple option, and explained each option to us in detail, taking their time to help us find our best fit. Compared to others, they were honest and upfront about all options. Buying a house is scary, and they made the insurance part a breeze and put us at ease the entire time we were choosing between companies. By not being pushy they won us over. They Worked with me to provide a insurance that was suitable to our living standards.

They are easiest to understand when making the purchase. It covered the things I thought were necessary and I felt like I was an important customer. Price is reasonable for the coverage. The policy is easy to understand and when I have questions I can find the answers usually fast. Claims are handled quickly and very fairly too. I would like for them to let me know if any new or different policies might be available in my area though. Also, how I might be able to save money by improving my property possibly a home inspection to assure me that I am up to code in all areas. But all in all, Farmers is very informative and satisfying.

My husband, who passed away two years ago, had done the research and determined Farmers Homeowners was a good fit for us. I have kept it because I trusted his expertise. They are very quick in answering phone calls. Always has a good answer and willing to suggest solutions. I like that I can have all my insurance under one company. I have had 2 automobile issues in the last two years. A deer ran into my car and another driver hit me and both were solved promptly.

I have a good experience with their auto insurance and I could bundle to get a better price and great coverage. I also like the coverage offered. Farmers Insurance offers a large selection of features which homeowners can add to their basic coverage and these features help customers to meet their needs and offer some peace of mind. One of the features I like is the claim forgiveness which waive the surcharge when you have not filed a claim for about six years. Love also the cosmetic damage coverage and the eco rebuild one.

I was new in town and my friend worked for the agent. She gave me a quote and it was very reasonable. I liked the agent and the agent associates. They were very helpful and accommodating. So I went with Farmers for my home and auto insurance. I had insurance with Farmers Insurance for a few years and was always pleased with the rates and the service. Although I never had to file any claims they were always very professional when I dealt with them. But without warning and not having any claims my insurance went up over $100. So I chose to shop around and found another company with comparable coverage at a cheaper rate.

I like the local representatives who know us and are easy to talk to both in person and on the phone. When we added our children to our policy agent was extremely helpful. When we've reviewed our policy agent helped find some places we could save money. When we had a disaster 5 years ago Farmers was quick, helpful, made the settlement easy for us and did not raise our rates.

Traveling in my vehicle can be scary if something happens and I have a claim. But with Farmers, I can always contact an agent with any questions I have regarding my policy especially if I'm traveling and I need an agent at my location. I can find an agency or use the mobile app at my convenience. I have a home out of state that can be a real headache for me if I need to travel to see the damage. My agent sets all that up for me. However, the price is a little higher than other insurance companies even without a claim and I can find cheaper. But I'm worried about when I in out of state. Will a cheaper insurance do the same job as Farmers helping if I need a rental car out of state or a claim? That's the best about Farmers. It's recognized everywhere And the 800 numbers are always working even when I can't contact my agent.

I chose Farmers due to an established agent that we have known for years and trusted. It is important to have a person in the town I live in to talk to in the event of needed to file a claim. I feel the cost for the policy is high considering there has never been a reason for a claim over the years. I feel insurance is a racket for the amount of money that is collected. But other than that, I like that most of the items in the house are replaceable but not all are like the keepsakes and photos. The replacement or the house and the contents are important to me.

Farmers was the only company I could find and afford to offer me replacement coverage. With Actual Cash Value I could face a bill of over $10,000 and I cannot afford that. I was able to get replacement coverage for my roof rather than actual cash value coverage. I live in an area where hailstorms are very prevalent and I am on Social Security so I need to know my roof will be fixed for an amount I can afford. While the premium is affordable it was still very high. Insurance is too expensive especially on Social Security income but is a necessity for a homeowner.

The price was fair and the agent that I spoke to knew what she was talking about. I have a local agent is close by so if I need anything I can call her. I like that their customer service is knowledgeable and patient, if I have any questions they are easily answered. Also, they have different insurance plans that I can choose from. I can pick the features that I want and not have to pay for what I don't use.

Farmers was much better than previous carriers. It was also much less and didn't need the added coverage the previous carrier pushed off on me to make a commission. I like the amount of coverage for my 30-year-old home with new roof and yard fence that I put on myself. I like how it covers anyone's vehicle parked on my property too. But I wish they have less coverage on items 10 years and older inside other than tools and certain specific things inside the home that are not needed on the policy currently.

Farmers was the only real insurance company that would insure our home. We were located in Corpus Christi Texas. The only other insurance companies that would cover us were the small independent agents that you cannot count on during a hurricane or other similar insurance problem. Our agent and his staff were very friendly and helpful during the entire time we had a Farmers policy. Farmers was fine, but charged more because they knew homeowners had no other choice. We never had a claim but paid more anyway just in case. Supply and demand in our area allowed Farmers to charge more because of the lack of insurers, but they did not price gouge like USAA does when they get a similar situation. For that we were thankful to have Farmers insurance.

We chose Farmers Homeowners insurance policy because it came highly recommended from friends as well as good reviews online. And it also gave us the best rates for our money. We like all the bundled discount savings we got for insuring our home as well as our vehicles etc. It saved us a lot of money bundling these things together. Our Agent is also wonderful to deal with and very informative! Although, I always wish for premiums to be lower of course, especially if claims never have to be made.

Farmers was the company my husband had insurance with. When my insurance expired I joined him with his insurance company. I divorced but continued to stay with Farmers. This seems to be the best coverage and the best price. Having 24 hour customer service available to customers is a plus. The representative are knowledgeable and friendly. Customer service online is also pleasant. However, I am unable to have the price reduced without giving up some coverage and putting home and family at risk or in danger. My financial situation has been dramatically reduced causing me difficulty in paying for insurance. Companies do not consider this.

Farmers Homeowners were very reasonably priced and easy to contact. I never needed to file a claim with them, but I believe that if I had, it would have been handled well. My experience was always positive and I found no downside to doing business with this company. I chose to remain with this company after inheriting property which my mother had insured through them for many years. She had always said they were a good company, and I have found the same to be true.

I like doing doing business with this company. They treat me very well each time I call. They have reasonable rates for the service I receive. They treat me very respectfully and I am very happy with them.

I was doing research on other companies because the home insurance I had kept raising the price and taking away coverage. Farmers was a smarter deal. The other company didn’t seem to care anymore and we had been with them for 32 years. The agent said, “I don't care if you leave. I don't make any money off you anymore anyway.” Taken care of with Farmers. I like that I can call the 800 phone number any time for assistance. The agent and staff are nice and easy to work with. I like that we can pay our premium monthly payments. I like to pay with automated checking withdrawals. But I dislike all the mail that they send. I never know what I should save or can throw away. I would prefer emails. Only send mail with the insurance card. The insurance card should be laminated or a thicker paper used.

I annually review my insurance to make sure I am getting the best coverage for the money spent and Farmers has always been the company that I stay with and have never found a legitimate reason to leave Farmers Insurance. My policy covers all from liability to property damage and has the best cost to coverage ratio that I ever found. My agent has been with me for 18 years. He gets back to me in a reasonable amount of time and always has been courteous and looks out for me and not his commissions. My agent is responsive and contacts me periodically to review my coverage and make any changes and/or adjustments that we feel needed.

I wanted a company that take out the time to explain the policy with me. I wanted a insurance company that I could trust and know that when I needed them, they would be there for me and my family. Also to give us the most appropriate insurance needed for our home and property. I like Farmers' customer service and the quick response when you have a problem or just need an answer to a problem. But I wish more business could be completed online have more options online. I also wish there were more physical locations available so that I could sit down face to face with the agent.

Farmers Homeowners offers a way to be something so much better and more informative as well. It has a way to bundle things you need and make it stand out for the better. It has a look and feel to be something that others cannot. It would help in the long run to make it better and have my life. They make it something much more for the people and has a look to be very different and more interesting. It has a way to something more worse than most others to me. However, it needs to be lowered and make more sense to me. It has no way to be clear and has things that make it better in the long run to me.

Farmers is well known and been in business a long time. They are reputable and family friendly. They have quite a few offices around the area and easy to get to. They are also online and have a website that is easy for me to relate to. It is easy to get in touch with, and can handle my questions by phone. I can get along with the customer service person. But I really would like them to offer better rates. I have a small income, and it is very difficult for me to pay the rates that keep going up, even though I do not file a claim.

Farmers was recommended by a family member and I feel like I'm getting a very good insurance policy. It is the same one we had before we moved to the area and that was 14 years ago.

Farmers has been around for quite a long time and even when I was not using insurance at all I knew they were someone to go to. I like that they are dependable and trustworthy. But I wish that insurance companies would quit raising their rates. I really hate that. Other than that, I can count on Farmers for all of my insurance needs and I would recommend them to anyone.

My spouse and I looked over other options and Farmers was the best for our needs. I had a one on one conversation with an agent. They compare prices of all companies and provide me with options before I accepted their offer. Friendly and helpful agents.

My family has been a customer of Farmers for many years. I just went with what they used as I felt comfortable with their recommendation. I have been with Farmers for over 40 years. Rates are reasonable and customer service has responded quickly to my requests and to address the claims that I have made. I wish that the cost were lower though. I also would appreciate having a more responsive agent who was pro-active.

My mom and sister have used Farmers Homeowners for years and the agent is a member of our church. They have used the same agent for many years and he is always there to answer any questions. But, their website is not as friendly as I would like and you can’t make changes on the website. No one can beat their cost every time I do an cost comparance though. I never had a problem with them and I would recommend Farmers Homeowners to anyone.

They state “Been there, seen it, covered it.“ A total lie!!! Our roof leaked causing severe damage to the living room ceiling and whole front wall. The ceiling is about to cave in from the water damage. We called Farmers to come and look at it. They said because the leak was not caused from weather damage to the roof, there was no coverage at all. They wouldn’t even cover the ceiling to be fixed. We will be changing insurance companies!!! Agent is Scott ** from Granville Ohio. Don’t trust Farmers Insurance to take care of you. They didn’t us!

Avoid these people. They do not use the quote you pull online. The rep who calls you creates their own policy with the overages they get bonuses on. When you file a claim they constantly change the requirements down to your need to inventory the levels of condiments in your refrigerator. They DO NOT PAY FOR ANYTHING IF YOU DO NOT USE WHO THEY PROVIDE. FRAUD. FRAUD.

I had my roof replaced but I had to save up for the deductible. Since it took me over a year to save up the $7000 they would not issue my check for depreciation for over $1800. It is an easy policy that most insurance (all but Farmers) simply extend the deadline and ethically issue the check as opposed to keeping your money. DO NOT GET INSURANCE THROUGH FARMERS!!!

Seeing all the negative comments and negative experiences with Farmers prompted me to put my own two cents in. We have had Farmers Insurance for over 25 years and have called on them two times for issues with our home, both times they were prompt and took care of the issues to our satisfaction. Our rates did not go up as a result.

Myself and my significant other were clients of Farmers Insurance for 14 yrs. The office in South St Paul, MN has very incompetent people in that office! We were called and told our motorhome insurance had lapsed when in fact it did have coverage! My significant other was contacted three different times about my homeowners insurance when in fact he has nothing to do with it. I contacted the office and told them not to call him on my property, but they continued to do so!

On March 20th, 2018 my home was damaged my that terrible storm that came through consisting of high winds, heavy rain and hail. My current insurance carrier is FARMERS! A few months later we noticed a small leak in two of the bed rooms. At that time I submitted a claim. An adjuster came out to assess the damages. The adjuster himself never got up on the main roof. The contractor they use got up on the roof.

Although I want affordable insurance and one with good value such as USAA, I am held hostage to the fact that my area is considered a burnable area and too high although any small fire we had has been quickly put out. Also there are other areas with much more fire damage.

I closed on a two-flat apartment building (to be my new primary residence) in Chicago, IL on March 30th, 2018 while I was away in Georgia on military duty. My military orders ended on April 28th. On April 29th I traveled to take possession of the property and found that someone had broken all the windows to the first-floor apartment. That same day I had the doors and windows boarded up. The next day, April 30th, I returned to the building with a contractor to discover someone had broken in and stolen the copper pipes and caused damage to walls, cabinets, and doors.

So I have this problem with the water leak in our bathroom pipes which is concealed in the walk in closet. My house was built 2013. I am the first owner, I don’t have the copy of our policy. I’m trying to call my agent. Left a message. No respond twice. I called customer service and I was then transferred to a person named Joshua, he called me. And went to my house. Spoke with my husband. He ask everything if how much we're gonna pay out of pockets, deductible and he was answered "You are not paying anything". So he send a guy from Ontario which there is a same company around my place in Victorville.

Farmers is okay. We had a tree fall on our roof and they treated us fairly but not great. I would probably recommend them but I am not a big fan. I like their commercials but I wish they would spend money on claims instead.

I've never filed a claim, but costs go up every year, and coverage shrinks. How can I afford homeowners AND flood insurance, too? My income doesn't go up, but my costs do. Makes it hard for a senior to live in their own home.

My Farmers agent (Julie **) in Southern CA has been raising home insurance rate from $558 in 2015, to $611 in 2016, $650 in 2017, $690 in 2018. What a game! Their service is bad. No respect to long-term customers. Okay. Bye bye Farmers.

The insurance went up 4 times as much because of fires. Totally unfair as I have not had a fire since the house was built. My last insurance dropped me and it was a very lame excuse!

All insurance premiums are too high. Had to make a claim on homeowners and replacement of part of bathroom after deductible, depreciation, etc still cost me $3300 and that was using lower grade quality than what I had. Should have just put monthly premium under my mattress and I would have saved money.

I don't like paying for other people homes and I never had to ask for any claim pay out when it happen. Such as a roof or siding problem when a storm damaged my house! But the insurance companies keep raising my premium each year, even when I don't put in any claims. Why? The claims are at the other end of the U.S.A. Miles from my house not even in my state.

Just bought a home about 10 mos. ago and discovered a plumbing leak that was occurring with the toilet. Called and made a claim and they sent out an inspector and the claims adjuster... Then came the very very fine print about my situation and why they are unable to cover my claim. What's worse was the extremely cavalier and dismissive attitude of our agent (Bill **). He's a total company man - dispassionate and defensive. It felt like that scene in the movie The Incredibles, where the Mr. Huph was instructing Bob Parr never pay a claim. I honestly don't know how these people can sleep at night knowing that they willfully deceiving people into thinking that they are "covered" should anything serious happen to their home. What a lie. Needless to say we be leaving this company as soon as I can replace our coverage. Bottom line - I would RUN from Farmers Insurance Co.

Every time I filed I did not get paid and my deduction is high. And plus they went up and I have not had a claim in five years or more so why go up on my insurance. It cause my house note to go up.

Each mailing from Farmers is just another "WE WON'T COVER THIS" announcement. If it is just fire insurance, then the costs should not be this high. I was in a flood zone (NOT) and never had a chance of flooding. But the people on the river flood every other year. WHO is paying for that: me. This is another big scam on a long list of scams that the insurance industry perpetrates. But I love my local office and the people there, trying to make an honest living in a dishonest industry.

We were loyal Allstate customers for over 30 years. When I requested a lower rate on both Homeowners and Vehicle insurance They wouldn’t budge. I contacted Farmers and was signed up in 24 hours. It could not have been easier. The agent made us feel at ease and explained everything fully, answered all our questions. We have not had a claim yet. Renewing has been easy every year. We are even contacted regarding other features Farmers offers.

The claims dept. could be better. Long response time and difficulty reaching the adjuster at times. We never got to see him in person which was kind of odd.

Farmers is a well established company that I combined with my car insurance & sleep better knowing that they will be there when & if I need them. It is a trustworthy co.

Farmers Insurance is the best agency that a person could ever ask for. I recently had to claim where someone ran into the telephone pole and cost $21,000 worth of damage to my property. When they hit the telephone pole they ripped out the power in my house and damaged a lot of other stuff. They also damage the retaining wall. Farmers within 48 Hours had the money in my bank for me to replace everything. No other agency would have work that fast.

Our agent is difficult to reach and then makes us feel like we are imposing on his time. We have 3 autos and HAD a homeowners policy. The homeowners policy was cancelled after one year because the house wasn't finished yet. We are building it ourselves and is over 50% complete at cancellation. We are shopping for another insurance company.

Local agents are great and always helpful. However, if you ever find yourself having to go through an underwriter, not so much. For instance if you have an old 50+ year old trick, they'll want maintenance and repair records even if you've always done them yourself.

Premiums are way too expensive, coverages are less as they keep raising premiums, too many exceptions to policies, deductibles are too expensive, especially the wind/hail. Insurance is supposed to protect customers, be there when there is a claim, not gouge customers with overpriced premiums and high deductibles for wind/hail, etc. Getting to the point where we may have to relocate, premiums go up for no reason. Too many high paid agents, CEOs, need to focus on affordable, fair coverage for customers.

They assigned me an agent from out of town and she has never returned phone calls or emails. Very frustrating. I am considering switching to another one this summer.

Had Farmers for 30 years, when pipes broke in house Farmers would not even cover carpets. After shelling out $70K over 30 years, switched companies. Farmers is not trustworthy and failed to provide coverage as advertised.

I wish that my homeowner's insurance premium was not so expensive. My mobile home is an older home and because of that I have to pay more in premiums each month and my deductible is also too high.

I have a friend who lost her home in the Tubbs fire. All of her neighbors were on a private social line comparing the behaviors of the insurance companies and advising each other. Some companies demanded a itemized list of all belongings, some excepted a general idea. Farmers were “okay”; AAA was outstanding; State Farm sucked with disorganization.

Farmers Insurance is good as long as you do not have a claim. Three years ago I filed a claim for hail damage to my roof but only the back of the house was damaged. Farmers would not pay for any of the damage but stated I needed the back of the roof replaced. I just filed a claim. Shingles came off the front of my roof from heavy winds. Again Farmers stated I needed half of the roof replaced but with my deductible they will pay next to nothing, again stating only half the roof was affected. I was told part of the problem is that I did not replace the half of the roof three years ago. As soon as the claim is finished I will be changing insurance companies. I also have auto insurance with Farmers. When I had a auto claim my car was totaled and they gave me $600.00 less because my car engine was DIRTY!

When my policies with Farmers expired, I switched to a competitor. Farmers continued to bill me, so I called and let them know that I had changed carriers. Farmers had the gall to request proof of coverage with my new carrier - which I supplied in order to end the whole business. They responded by sending threatening letters from their collections service with WARNINGS to take action against me. Despite several contacts and numerous calls to Farmers, this harassment went on for months. My agent even offered to pay what the company was requesting. No WAY - I didn't owe them a nickel. This had nothing to do with my agent - It was solely an issue fabricated by Farmers.

Beware of Farmers Insurance! They will do anything to earn a dollar and not pay a claim: Tell lies, ignore coverage, misrepresent facts, dodge inquires, fail to conduct with integrity a full investigation, and fail to provide clear reason for denial supported by applicable policy provisions. I filed my first property claim, 5 years paying, under my homeowner’s policy: Section 1, Coverage C Personal Property, “we insure accidental direct physical loss or damage.” Loss or damage means theft or distinct and demonstrable actual physical injury to or destruction of the property." My hand was struck and caught in a pool vent that altered my ring, loosen the diamond and it caused it to fall out. My claim was to reshape band and replace the 2 carat diamond.

I had water damage at my home. Adjuster deny case without even study... than oops he made mistake.. Down the road I was covered only some part but only what he want to approve not actual damage due to water damage. It takes them forever to approve. They should've been doing resolving the claim... but all ** (adjuster) is doing finding ways to void claim do investigation!!! For what... it's water damage. Need to fix problems not voiding it.

Two goals for my story. To potentially save you money, and in doing so, to cost Farmers the same or more than they are costing me by your saving money. So here goes: First - education. For jewelry, if you turn in an appraisal for $X.00, you will pay the premium for $X.00 for the entirety of your coverage unless you specify otherwise. If there is a loss or theft, Farmers does not necessarily PAY you the amount on the appraisal mapped to the premium amount you are paying. They will pay you “up to” the amount of the coverage. They pay you “market value”, even though you are paying the premium for the amount on your appraisal.

On 04/05/2018, sometime between 1 am and 5 am, we had a water-line break in our upstairs bathroom and judging by the amount of water, it ran for several hours. Floors upstairs, and walls, floors and everything in the rooms below was soaked! Well, that's what we have Homeowner's Insurance for, right? A policy that we've been paying into faithfully since 2003, NEVER missed a payment, and NEVER had a claim before.

Contacted Company to have my insurance changed from annual to monthly payments. No one responded and I went with a different company. They later responded sending me a notice from a collection agency.

I have maintained homeowners, cars, and life insurance with Farmers for years, paying out many thousands of dollars for my coverage. My basement went underwater due to a major storm, destroying many things but most importantly my furnace. No one works after 3:30 in the afternoon at Farmers: claims, supervisors, the agent that sold me my policy, which is really frustrating when you have no heat in your home and it's 25 degrees outside.

I got sucked in by their low rates. I took the time to switch my homeowner's and 2 auto policies over to Farmers. Paid the deductible, got my mortgage company all set. 2 days after I canceled everything with my old policy they contacted me and said they canceled my homeowner's policy. 2 days! Who does that? Ridiculous! Stay away from this company! Unprofessional.

This is my worst decision ever made - to be a Farmers customer. I have Home and Auto insurance with them. There were heavy storms that caused damage on my home roof. I called in Farmers twice. Both times I was denied of roof replacement stating there isn't enough damage. Very bad customer service, thieves who only rob money from people. NEVER BUY FARMERS.

I was given false rates by the agent that worked with me. I switched to Farmers because I was referred to by a mortgage company, but this agent quoted prices that were low and also lied about the deductibles with Farmers, when it was not true. Also, the company could not get my online account together until 3 months and also quadrupled my auto policies. This company has no clue what they are doing. They are very inefficient and lack good customer service. Even the district manager is out to gain a buck or two.

My Mom had wind damage to her roof that they will not pay for as promised when she bought the policy years ago. They have done everything they could and used every excuse not to pay for claim. Home insurance covers standard perils like wind, hail, fire, etc. but they won't pay.

Seniors and low income people beware of Farmers Insurance in Waco, Texas. I would not recommend them. They are not only more expensive than Allstate for instance for both car and home insurance, they treat you terrible if you have any financial difficulty and they absolutely do not give a damn about you. I had both auto and homeowners insurance with them prior to 2018 for years.

My husband and I put in a claim for water damage on July 30, 2017 and we are still waiting for closure to our claim. We are senior citizens, my husband is a 100% disabled Veteran and we feel that Brian ** has taken advantage of our inexperience of dealing with claims. We have been with Farmers for approximately 15 years with zero claims. We have 3 vehicles and also flooding insurance with Farmers.

I noticed a spot recently in an upstairs bedroom for a leak on the roof. The recent storms in Georgia being the culprit. I filed a claim and had a reputable roofer come to meet with the adjuster. The adjuster also brought a roofer. BOTH roofers told the adjuster I needed the roof to be replaced. I had significant wind damage and at least 26 shingles required replacement but the shingles were too brittle. The next day the adjuster calls and tells me the roof should be repaired and Farmers would not provide any towards repairs and it should only cost $962 and since my deductible is $1,000 I'm stuck. I followed the next step which is for a second opinion, they too have said the roof is repairable even though all of the roofers have said it's not.

Our tenants called with a sudden hole in our dining room - upon inspection - the plumbers identified a failure in our shower liner - there was mold present. We had the Farmers Insurance assessor come out - DeJuan ** - and he said that as there was mold present and that as the tenants used the shower daily - that we were not covered!! If the shower liner damage was instant and caused a hole - then that would be covered- but if the same damage was caused slowly - it is NOT COVERED- disgraceful lack of coverage- WILL not be using Farmers Insurance again - very disappointed- I will continue to share my experience!

Farmers Homeowners Insurance company is a no go. Beware of shady claims adjusters, bad service, and lack of care for your well being in the case of a disaster. Our adjuster Jamie ** has been a joke. We have to constantly correct the man in areas where he attempts to short our household funds, or reimbursements. Farmers Insurance paid a sistering company money for work not done shorting the contractor hired disallowing our home to be repaired. This company will short change you anyone way it can. Farmers is prepared to allow a family to stay at a shelter while a contract is limbo due to lack of pay to the contractor hired. Beware of Farmers Insurance.

On June 24th 2017, Agent Ray ** came to inspect my home, before I could purchase insurance. He was very rude, complained about everything in my home. He looked at my kitchen cabinets, asked where I purchased them. I answered that I didn't remember the company name. Then he opens the sink cabinet and looks inside. What does that have to do with purchasing insurance? On my other home, he said there was mildew on the roof. It wasn't mildew... But he did say that my insurance would go down $200 if I had it cleaned. We swept up the "pollen" and haven't heard from him since.

After paying annual premiums for 23 years (~$2000/year), filed a claim for damage due to water leak. Problem found to be drain adapter of shower pan - bottom piece broke. Leak appeared to happen the day discovered, after 2 kids showing. Adapter failed, causing water to bypass drain and permeate floor and walls surrounding shower. Claim was denied, because adapter showed signs of aging.

Since signing on with them 8 weeks ago it has been one mess after another, starting with my bank sending me threats and notices that evidence of coverage wasn't provided by Farmers, then extra charges, errors on Farmers' end, failure to notify me in writing of why they were billing me, disappearing discounts and the list goes on. I offered to open up my home for the company to come and take pictures, open outlets And you're to prove electric, plumbing and roof updates. They would not take me up on this. When trying to get my business they accepted my proof of upgrading documents (receipts, city property website, etc). Yet after I signed on, They seemed determined to withdraw the discounts. Their requirements are beyond unreasonable.

Farmers Homeowners Insurance, with Farmers is a joke. My hot water line busted underneath my home. I was out of my home for two months, I was in a hotel for three months. I was told my adjuster, that they was going to find me temporary housing. I ask the adjuster, about moving in with family or friends. I moved in with a family member, the adjuster asked me to write up a rental agreement. The first payment went good, but the second one was a mess. The agreement was, a payment was to be made on the 24th of every month. The adjuster made a partial payment to my account. I told the adjuster, that's not the agreement we made. I want the whole amount to be deposit, into my account. I have been paying for insurance through this company for years.

Don't buy into this insurance, I have a roof damage and they refuses to pay for the damages. I have 7 different location with damages and water leaks in my house they offered $648.00. My deductible was $1000.00. They will tries to do anything to not pay out the money. Completely Crooks. Don't deal with them. You will lose every single time.

My "FORMER" Insurance agent's secretary called to tell me that they had not received my payment for my Homeowners and Auto policies. I explained that I wasn't renewing them and that I had sent them an email indicating so. She then told me that I had to write it down on paper, send it to them with copies of my new policies. I said NO. I contacted you, which is more courtesy than is required. She then informed me that if I didn't, they would issue the renewal policy anyway and then send me to collections. I thanked her and hung up the phone and then I called the Missouri State Insurance commission and filed a complaint. Way to go Farmers! Glad I left you!

I've had Farmers ins for about 10 years on my 3 homes, 6 autos and paid my premiums as they come due... Have NEVER in the past 10 years ever made a claim. We had a huge snowstorm and collapsed my deck ($20,000). YES. A big elevated, attached deck at my cabin. Adjuster said it wasn't covered because it wasn't part of the home even though it was attached.

The claim statement was misleading regarding the amount of money I received after getting my hail damaged fence power washed and stained.

I signed up online in December of 2015 because I was concerned about my neighbors. I live in a 4-plex of an apartment complex and of course, cannot be aware of or in control of what my neighbors do. I have never had Farmers try to call me, I receive automated generated emails.

I live in the southwest where wind is a common occurrence. About a week ago, we had our first big wind storm of the spring, with gusts reaching 65 mph (this storm lasted about six hours). My elderly father (90) lost about half of his wooden fence. He has always paid his premium on time and we both trusted that Farmers would help at least some. He lives in a nice neighborhood, nice home, decent fence. The adjuster came out two days ago and told a long story about how strong the winds were when she was a little girl (about 40 years ago) and lived in a nearby town. She said that the recent storm (which garnered severe storm warnings for days ahead of time) was "nothing." She did, however, say that multiple homes had received damages (go figure).

Every insurance company out there has its advocates and its detractors. That said, there are some common objective standards that should and could be applied in judging insurance companies, after one strips out the outlier issues that cause individuals to either complain or scream approval! These standards include: customer service (#1), empathy (#2), advocacy (i.e. advocate for you in the event of an incident, for e.g. a car accident, #3), follow-through (#4) and resolution (#5).

From the time I purchased my home in 2005 to 2010 I paid coverage for 199,000. I had paid every year the whole premium on the home. Then in 2010 I had a house fire. An agent came out just to tell me "no I'm sorry. I'm only paying you half." Left me at an aww... I was so angry not even enough to fix the home again. I am here still until this day wondering why I paid so much money for them to tell me nope.

This company treated me terrible and didn't care about an emergency situation when a car hit my building and was stuck in the side of it. The fire dept came and told me I had to get out now for fear of collapse. I stayed in motel and had one paid meal there and Farmer's refused to pay the $23 for a meal out, even though I didn't have access to my home, so I had to eat out and I obviously didn't take advantage of it. Farmer's wouldn't pay out anything so I incurred all expenses and anxiety really bad having to be out of my building, not knowing if it would fall, and seeing a car stuck in it.

The condo upstairs had a pressurized leak and no one was home in either condo. As a result, by the time it was found our condo was 95% impacted – all ceilings, majority of walls, all flooring and some cabinets had to be pulled out. At first, the adjuster said she couldn't pay unless she found negligence on the part of the upstairs owner. I got the State Insurance Commissioner and an attorney onboard at which point they stated in writing they accept liability. It's been 4 months and they haven't paid a dime or submitted an offer. They just keep asking for more paperwork and recently it's been paperwork submitted previously so I just forward the prior emails. It's causing us significant financial and emotional distress as we sit with a gutted condo, lost tenants and lost income. We have been customers of Farmers for 40 years: houses, cars, umbrella policies – this means nothing to them. I'd give them 0 stars if I could.

We had a serious house fire a few days before Thanksgiving and Farmers has provided excellent service. We called that evening while the house was still hot and they immediately put us in a nice hotel (of our choice). They sent an adjuster the next day who determined it should be passed to a large loss adjuster who drove out immediately (across Texas) the day before Thanksgiving. Every employee has shown genuine concern, kindness and urgency to help us. They have been very generous. Our adjusters are officially on our Christmas card list and we will HAPPILY be paying Farmers for their service until the day we die. Or don't have a home...

I have had their homeowner insurance for 25 years. This is first time using it and I called them about water leaking over the light fixture in the kitchen. The adjuster came out and looked and said he could only find problems with front porch and around chimney, so we had that fixed. It come another rain and it leaks in different spot in kitchen and they are being slow at trying to help and they want to file it on another claim so we will have another 1000 dollar deductible different from the first one I reported, so there is a thousand dollar deductible for each report not for a year.

Dec of 2013 I noticed in our bathroom a loose tile. About a week later it fell off and I could see other issues appearing. More loose tiles in shower etc. Now the bathroom is from 1950ish. So not too surprised. In Jan we called Farmers to come out. The man looked in the shower and said, "You have a leak in the wall," (he knew this by experience) and said "sorry we do not cover such a thing." We had someone open the wall and stop the leak. But the damage was so bad we have had no use of the shower. The floor fell in. Farmers has been paid for a good 30 years on this house and this was the only call he ever made. And now we are looking at a good $10,000. Mess on our hands. The man did say, "I am sorry, I know it is hard. I am a homeowner also."

Had a pipe with a leak in my wall and had severe water damage to carpet and flooring and sheetrock and a lot other stuff. Called, send adjuster. Rolando ** came out and have a really low estimate to repair. Had other independent contractors come out all at about 11k-18k and Rolando ** from San Antonio Texas Farmers Insurance said only 5k of damage. Have been calling to give him other bids. Has not returned any call for months. Even called his manager to only get the same treatment. Very dissatisfied at this point and to put a nail in the coffin as we are dealing with this claim we get another leak and no you had come to show up to even see what's going on with this one.

I had a terrible experience with Farmers. I purchased a homeowners policy and, a month after paying the annual premium in full, Farmers sent a vaguely worded letter stating that my premium would be increasing in the middle of the coverage period because they made a mistake when they initially calculated it. At that point, I decided to cancel my policy because I didn't want to do business with an insurance company that would do such a thing in the middle of the contract period. It seemed like a classic "bait and switch" in my mind.

A wind storm damaged the roofs in my area. My neighbors are getting full replacements. I was told I had $485 worth of damage. That was ridiculous, so I started to investigate. All the Roofing Contractors I contacted said the same thing, Farmers notoriously denies legitimate claims. They send a "no name" Engineer to write a report that they use to deny the claim. They know nothing about damaged roof shingles. They write down how many shingles are broken, nothing about the ones that are lifted and no longer sealed and all the shingles that no longer have the rock surface. I am so disappointed that I didn't investigate their claims history before paying premiums for 20 yrs. I am working on a class action suite now. I will keep warning others until this is resolved the way it should have been. Farmers, is it true your Assessors are awarded bonus money for denying claims?