Farmers Homeowners Insurance

First off... If you had a relative in any business it is only natural to try to help them by sending business their way. My son is the agent of my homeowner policy through Farmers Insurance. He has been an agent for 20 years and lives close by. He also has my auto and an umbrella to cover other details. He is available 24/7 and actually volunteered to drive over a weekend and help an elderly insured couple move from their home in the northern part of our state here in California. Just an example of Chad's commitment to his insured. Also, Farmers is a well known and very responsive insurance company and is competitive with all the big names.

My home has several large trees and a fireplace, in the event that a tree fell or I had a chimney fire at my home I wanted an insurance company I could rely on to fulfill their obligations to provide necessary repairs or replacement. I believe that Farmers Insurance stands behind their word and are committed to fulfilling their duty to give homeowners peace of mind protection. I have heard good things about them and nothing negative unlike most other big name insurance companies. I have heard horror story after horror story from homeowners that used a different company. The overall price that Farmers charges homeowners for their policies could be slightly lowered though and allow them to stay competitive. Other than that, they are noted as being very reliable and I get what I pay for.

My wife owned the house and she chose Farmers because she knew the local agent and they came out to inspect the house immediately whereas other companies wouldn't have done it for quite a while. She subsequently died and the house passed over to me and I saw no reason to change. Farmers is a reliable company, known for paying off when a problem with the home occurs, fire, tornado, etc. We spoke to friends we knew used the company and everyone was well pleased with it. Also easy to reach with questions. But the company should inform the buyer that options are available such as it being unnecessary to insure the house for the cost of rebuilding it as opposed to insuring it for its actual sale value. I never knew this was possible.

I own a home with a mortgage to pay and homeowners insurance is required but I would buy insurance with the mandate. My previous carrier raised my rates each and every period without explaining the reason. Even after calling my company, all I got was a lot nonsense and was not pleased so I changed. Farmers have plans to fit all my needs, fair rates, excellent customer service, great representative who takes time to answer all questions without rushing through the application process. He took lots of time to find the right policy for me and even offered comparisons between plans. The only thing I can think would improve my experience would be lower rates on insurance plans. I live on my Social Security income which is a joke so money is always tight. Lower rates for seniors would be a blessing.

Farmers has a good service and are very reliable to work with. They offer the best prices and are closest to home. We trust them because we have been with them for a very long time. And we are not planning on changing insurances anytime soon. Very satisfied with this insurance. The other insurances were more expensive and they did not have good ratings. Their location is out of town too and their customer service is even slower. They didn't have the right policies we were looking for.

Farmers Homeowners Insurance might be cheaper than others, but when I have to call my agent 4 times over 3 weeks to explain a simple change they made in my renewal, every time being promised to fix it until the last time when the deadline was approaching he told me he does not know why the change was made and that I should call Farmers and ask!!!! I thought I was calling Farmers when I called him. Bad -I don’t want to say dishonest- customer service!!

Filed a claim in regard to our washer hose bursting in our condo. Although we wiped up the water as quickly as possible, some seeped to the condo below causing minor damage. Our condo, however, was not damaged at all. Our liability agent requested all documentation in regard to owning our condo including rules and regulations, agendas etc. What does that have to do with a washer hose bursting?? But we contacted our Hoa and they forwarded the information. Also information and contact numbers for the condo owner downstairs plus the plumber/company who repaired and replaced the washer hoses.

I got a quote for homeowners insurance and agreed, Paid in full for 1 yr. About 2 months later I receive a letter saying I owe more money AND they lowered my insurance rate that I signed up for. This company does not care about you, all they want is more out of your pocket. STAY AWAY, there are better companies out there.

We have had our new home for almost 3 years. Over the winter we had our roof leak due to our very damming and it flooded one of our bedrooms and leaked through the floor. We called our Farmers Insurance rep right away and they send a woman over to check our roof. She did a thorough inspection and told us all the damage should be 100% covered due to the roof leaking. She said it was really bad and was going to do a report. Out of nowhere the report came back and said we had lichen on our roof and nothing will be covered. Which was completely false and the lady never even mentioned that. We had to fight again with them, they sent another woman over and she breezed through the inspection and NEVER EVEN CHECKED THE ROOF! She told us our house was fine even though we have a leak and now mold due to the leak.

We had experienced a flood in our upstairs bathroom that caused water damage to the living room ceiling below. Within days suddenly the living room ceiling completely collapsed, falling with such force that it broke our 3 inch thick hardwood coffee table in half. My 80 year-old mother-in-law escaped literally within 30 seconds of being crushed.