Farmers Home Insurance

I have had nothing but problems with Farmers. The way they handled my claim was horrible. The agents are the worst. Can't find one good one. They don't care about their customers. They make many mistakes and refuse to take any responsibility for their mistakes which falls back us customers of course. You have to battle with them about everything. They have no appreciation for their customers and when we really needed them during this pandemic they were no help and nasty and mean. It's all about them. Worst customer service ever. I have nothing good to say about them and they truly don't get it. Poorly run company. All about the money for them. Selfish. They hire the worst agents. They belong in the repo business. They don't get it. Never will.

I have been with Farmers for over 30 years and had only 2 claims which they handled both promptly and completely. Then in January 2020 my home burned to the ground. I called my Agent (Steve ** in Dallas) the next morning and before I could even ask what I should do they had me connected to their temporary housing people and put $25,000 in my checking account to cover short term needs. The embers were not even cold before the adjuster was on site and declared the house a total loss.

I had a pipe burst underneath my house and got a great deal of water damage. They refused to pay because it took us a few weeks to notice this incidence. They do not cover mole as a result of water damage and have removed it from their policy recently. Be careful with this company. Their profitability has priority over customer service.

Farmers home insurance rocks! This is the most impressive insurance company I have ever dealt with! They paid $45k to replace my damaged roof and approved/funded the claim within 24 hours! Very impressive company!!

I paid two months when the policy renewed, two months the next month and three months the next. They sent me a cancellation notice because they insist the year has to be paid in Advance. THIS COMPANY SUCKS!!! I started the policy with the agent in Atascadero, CA. This is ridiculous because I was never behind!!!

I received a flyer in the mail offering me a premium on my homeowners' insurance of $660/year. I called the phone number on the flyer. They referred me to Farmers Insurance, an agent named Bruce **. I called Bruce for a quote on my three homeowners policies. Farmers Insurance quotes were more than 500% higher than the quotes I received from AllState Insurance. Want to get a new you-know-what ripped for yourself? Just insure with Farmers.

I think the payments are okay, but would love to see the deductible of $1000.00 less and more in line with the payments. Unfortunately, I can speak toward their service response or customer service team since I have not had to file a claim in 10 years.

I bundled my cars with my home and it's 1/2 the price of State Farm bundled which I had before. I compared the policies and there is nothing different about them except the price and I have a great deductible of only $1000. I am very happy with them. They also gave me a low earthquake insurance price.

My Farmers agent is always available by phone and email. The cost of insurance is very reasonable, and they are always helpful with advice. I'm a long-time customer and very satisfied with the service.

LaTroya ** helped me save ~$1,500 on my homeowner's policy AND helped me get even more coverage than I had before! She provided EXCELLENT customer service throughout the entire process. She really TOOK THE TIME to make sure I understood what I was getting and TAILORED my policy to what I needed and wanted. After finalizing the policy, I was told I needed a 4 point inspection (I already paid for and provided a wind mitigation report). Despite this miscommunication, LaTroya went OUT OF HER WAY to figure it out and RESOLVE the issue. I hope to never have to file a claim, but I hope she is still there if I ever do! She is the BEST! I hope Farmers and her direct supervisor know what a GEM she is and how AMAZING she is at her job!