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Farmers Auto Insurance

Farmers Auto Insurance
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Overall Satisfaction Rating 4.08/5
  • 5 stars
    177
  • 4 stars
    191
  • 3 stars
    79
  • 2 stars
    17
  • 1 stars
    17
Based on 481 ratings submitted in the last year

This company is not yet accredited. See reviews below to learn more or submit your own review.

Farmers provides a variety of auto insurance plans and multiple discounts and special coverage options, including discounts for combining your auto policy with another Farmers plan, e.g., home insurance. It also offers rideshare insurance options, as well as Signal, a driver’s safety app.

BOTTOM LINE

Farmers offers comprehensive and collision insurance, as well as several add-ons. Its vast agent and customer service network helps to resolve claims quickly. The company provides several discounts, including for bundling policies.

PROS

  • Special coverage options
  • Rideshare insurance
  • Several discounts

CONS

  • No gap coverage
  • Some pricey rates
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Farmers Auto Insurance Reviews

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Page 1 Reviews 0 - 10
Rated with 5 stars
Verified Reviewer
Original review: Sept. 22, 2020

We had Farmers Insurance for the two years and I can not say enough about their customer service. They are polite and attentive and there to help not matter what you're trying to do. For unseen circumstances we had to cancel our insurance and I was treated with just as much respect as if I was purchasing a million dollar policy. They are a really great company!

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Rated with 5 stars
Verified Reviewer
Original review: Aug. 8, 2020

Marlon ** did a awesome job helping me and my fiance with our auto insurance purchase... He took the time to go over everything we had purchased in our policy. Help us find the best rates this company had to offer along with what special offers and discounts we qualified for... I had some questions and concerns... I contacted him... He was prompt getting back with us... We are satisfied with Farmer's Auto Insurance and our agent Marlon **... Terry

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    Rated with 5 stars
    Verified Reviewer
    Original review: Aug. 3, 2020

    Farmers' rates are great compared to Geico and progressive. The downside is if you live in NY state and have had an accident your rates will go up sky high. I know this because I recently left Farmers because of this. I’m just being honest. I like farmers. But my rates sky rocketed like I was getting a beating for having an accident. But I’m with Allstate. And to get the best rates I had with farmers I had to give up a lot. So now I have liability.

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    Rated with 5 stars
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    Verified Reviewer
    Original review: Aug. 2, 2020

    I was the victim of a wildfire that burned through 3.5 acres, destroyed 15,000 ft of aboveground irrigation, at least 30 trees, as well as some fencing and minor damage to buildings. Many people in the community were affected and claims were abundant, but Farmers had someone on our property to assess the damage within 3 days, and I had a generous check within a week, including for the irrigation which I wasn’t sure they would cover. I am extremely impressed and satisfied with their coverage and customer service.

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    Rated with 4 stars
    Verified Reviewer
    Original review: July 24, 2020

    I have been with Farmers for over 15 years. They have continued to offer great service and discounts. If I have to experience a claim, I don’t have to worry. My agents have been there continually, with great customer service and total coverage. When my son was in an accident, I was crazy worried about him, the car and the other person. Farmers took care of everything. The price may go up a little, and there may be cheaper insurance out there, but Farmers has proven they are worth the price.

    2 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Sept. 12, 2020

    Service was great until we tried to pick up our vehicle after a claim. Scott ** our APD Appraiser malingered for 2 days (Thursday and Friday) and didn't do his job until 4:52 pm Friday. We were unable to receive our vehicle before the weekend. The job he did was subpar and we were unable to pick up our Audi Q7 before the weekend. The reply to the supplement he sent in at 4:52 Friday was ridiculously low causing the body shop to not be able to release the vehicle. To top it off, when I replied to his email at 4:52 pm. He had an automatic reply stating he was out of the office for the next 2 weeks. Putting the burden of settling the issue on someone else. Next week we are changing insurance companies forever.

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    Rated with 2 stars
    Verified Reviewer
    Original review: July 27, 2020

    Wait so over hour to speak to a rep. You can only go through the agent who enrolled you to change your policy , I took 1 and half hour at a dealership to just make a change for a car.. was on hold for 1 hour then another half just to change the car.

    2 people found this review helpful
    Rated with 3 stars
    Verified Reviewer
    Original review: July 26, 2020

    Farmers farms out most of their policies. I don't get that great of rates, but other companies will not insure my house because it is in a fire zone. Farmers bundles. A few times I wanted to make a claim, but I was told if I do my rates will go up. That is sicko.

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    Rated with 5 stars
    Verified Reviewer
    Original review: July 25, 2020

    We have been with Farmers with 3 years and have been very happy with the price and service. We had been with State Farm, but they kept raising the price. Other than that, I can call my Farmers rep anytime and she gets back with me immediately. She is always ready to help and assist.

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    Rated with 1 star
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    Verified Reviewer Verified Buyer
    Original review: July 24, 2020

    I have been attempting to get a vehicle repaired that was damaged by one of FARMERS INSURANCE's insureds. It has been an unbelievably painful experience. The body shop handling the repairs has never seen such "underhanded, snakey, slimy" handling of a claim by an insurance claims representative. I will NEVER do business with FARMERS.

    4 people found this review helpful
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    Farmers author review by Matthew Brodsky

    This insurance company has 24/7 customer service. Its ride-share insurance fills the gaps that regular auto policies don’t cover, and an app called Signal monitors driving behavior and helps customers qualify for discounts.

    • Coverage and plans: ustomers get standard coverage and tack on the extras they want, including new car replacement, loss of use and equipment coverage.

    • Cost: A 42-year-old with a Farmers auto policy can expect to pay about $225 a month for auto insurance.

    • Discounts: Farmers has discounts for paperless billing, upfront payments, teen drivers, safety features, good drivers, bundling, multivehicle policies, good students, environmentally friendly vehicles and homeownership.

    • Standout feature: Farmers has accident forgiveness, allowing customers to have one accident without seeing increased premiums.

    by Matthew Brodsky Insurance Contributing Editor

    Matthew Brodsky is an established expert on insurance, having written hundreds of articles and other pieces of content on the subject, interviewed countless practitioners, and attended dozens of conferences and events. He served as an editor at industry magazine Risk & Insurance for six years.

    Farmers Auto Insurance Company Information

    Company Name:
    Farmers
    Website:
    www.farmers.com