Farmers Auto Insurance Reviews

Bud ** is my agent. He's been great. I have his work phone number and that's all I need really. I've enjoyed working with Bud, he sends me everything I need. I trust Bud, everything I need he sends me. I have developed a relationship with Bud, his real name is Delmar. He works out of Jackson, WI 53037. Use the app from Farmers Insurance which is a drive safe app. My policy expires in June of 2021. I plan on renewing for every year in the near future. I have enjoyed working with Farmers. Bud, visited my old house in Darien, WI. I now live in Lake Geneva. I live in a condo. I would invite him here also. Bud is a good person. I have enjoyed working with him. I plan on continuing working with Bud and Farmers Insurance. Bud will be my agent for as long as I can see. I would love to continue to work with Bud and Farmers insurance for years to come.

I signed on with this company on the recommendation of my mortgage broker. After being with the company for two years, they dropped my car from my auto insurance policy because I had requested a battery start and a tow. By the way, the tow truck that the company dispatched never showed up, yet it still counted against me. The following year, my rates increased. I inquired with my agent as to why this happened. He told me that it was probably because I fell into on the categories. When I asked him which category I fell into, he said he did not know for sure.

We had Farmers Insurance for the two years and I can not say enough about their customer service. They are polite and attentive and there to help not matter what you're trying to do. For unseen circumstances we had to cancel our insurance and I was treated with just as much respect as if I was purchasing a million dollar policy. They are a really great company!

Service was great until we tried to pick up our vehicle after a claim. Scott ** our APD Appraiser malingered for 2 days (Thursday and Friday) and didn't do his job until 4:52 pm Friday. We were unable to receive our vehicle before the weekend. The job he did was subpar and we were unable to pick up our Audi Q7 before the weekend. The reply to the supplement he sent in at 4:52 Friday was ridiculously low causing the body shop to not be able to release the vehicle. To top it off, when I replied to his email at 4:52 pm. He had an automatic reply stating he was out of the office for the next 2 weeks. Putting the burden of settling the issue on someone else. Next week we are changing insurance companies forever.

Marlon ** did a awesome job helping me and my fiance with our auto insurance purchase... He took the time to go over everything we had purchased in our policy. Help us find the best rates this company had to offer along with what special offers and discounts we qualified for... I had some questions and concerns... I contacted him... He was prompt getting back with us... We are satisfied with Farmer's Auto Insurance and our agent Marlon **... Terry

Farmers' rates are great compared to Geico and progressive. The downside is if you live in NY state and have had an accident your rates will go up sky high. I know this because I recently left Farmers because of this. I’m just being honest. I like farmers. But my rates sky rocketed like I was getting a beating for having an accident. But I’m with Allstate. And to get the best rates I had with farmers I had to give up a lot. So now I have liability.

I was the victim of a wildfire that burned through 3.5 acres, destroyed 15,000 ft of aboveground irrigation, at least 30 trees, as well as some fencing and minor damage to buildings. Many people in the community were affected and claims were abundant, but Farmers had someone on our property to assess the damage within 3 days, and I had a generous check within a week, including for the irrigation which I wasn’t sure they would cover. I am extremely impressed and satisfied with their coverage and customer service.

Wait so over hour to speak to a rep. You can only go through the agent who enrolled you to change your policy , I took 1 and half hour at a dealership to just make a change for a car.. was on hold for 1 hour then another half just to change the car.

Farmers farms out most of their policies. I don't get that great of rates, but other companies will not insure my house because it is in a fire zone. Farmers bundles. A few times I wanted to make a claim, but I was told if I do my rates will go up. That is sicko.

We have been with Farmers with 3 years and have been very happy with the price and service. We had been with State Farm, but they kept raising the price. Other than that, I can call my Farmers rep anytime and she gets back with me immediately. She is always ready to help and assist.

I have been attempting to get a vehicle repaired that was damaged by one of FARMERS INSURANCE's insureds. It has been an unbelievably painful experience. The body shop handling the repairs has never seen such "underhanded, snakey, slimy" handling of a claim by an insurance claims representative. I will NEVER do business with FARMERS.

I have been with Farmers for over 15 years. They have continued to offer great service and discounts. If I have to experience a claim, I don’t have to worry. My agents have been there continually, with great customer service and total coverage. When my son was in an accident, I was crazy worried about him, the car and the other person. Farmers took care of everything. The price may go up a little, and there may be cheaper insurance out there, but Farmers has proven they are worth the price.

Farmers have been very helpful when I needed to make a claim and have been the lowest priced provider that I have bought from. I have tried others and they were initially lower cost but after the first year, always raised their rates.

Expect to pay for claims yourself! I recently backed my girlfriend's car of my garage and ended up messing up the edge of the door. I contacted my insurance agency, Farmers, and they refused to pay the claim because they said her insurance would be primary. I ended up paying the full claim myself. Worst company I have ever dealt with and have since canceled my insurance with them. I will never do business with them ever again!

I recently paid my vehicle off and decided with the Kelly's Blue Book value that it was no longer worth keeping the collision insurance for my vehicle so I called to have that removed. I paid full amount for the month for my insurance to remain in effect until the end of the month and unfortunately 3 weeks later I totaled my car by hitting into a deer and went to file a claim and they told me my comprehensive insurance was removed and that there is nothing they can do. I told them there must be a mistake because I never asked for that to be removed. I only asked for collision to be removed..

After many years with Farmers, they have always raised monthly premiums without telling me, when coronavirus hit, they disconnected their lines, or at least they appeared disconnected to me so I could not get through to cancel my insurance, my agent was closed, I had to call the bank and ask them to block them from getting anything from my checking, then the only way I was able to get through is through live chat and when I cancelled I was told my refund is $3 and change, I must have paid them thousands through the years and never had an accident or claim. My advise is not only about farmers, but all insurance companies are like that, do not stay loyal to them for too long, switch every now and then until you find an honest company (please let me know if you do) and stick with it.

If you have Farmers Insurance you should compare prices. I saved $1400.00 per year on two vehicles and have better coverage. They also did not cancel my policy when requested and cost me another $230.00. DON'T TRUST THEM.

On Dec. 28th 2019 we were at a red light and had been for 7 seconds according to our dashcam video. A Farmer's insured rear-ended us. So ZERO fault to us. From the beginning I said I will not accept aftermarket parts, only OEM. The adjuster, Mike received this in verbal and written communication and never said that would not happen. I take my vehicle to BMW because a lot of the electrical stuff quit working right after the accident and I wanted it repaired correctly, plus I had an extended warranty that I didn't want to risk losing. Farmer's also tried to give us a Ford Fiesta to drive as a rental even though our vehicle is a BMW X5 4wd. We had to fight and fight to get a chinsy Jeep Cherokee 2wd.

I have been in a car accident mid November 2019, it took forever to get someone to inspect the vehicle at the bodyshop when they asked for supplement. After which they said my car was a total loss but it needed only cosmetic repair. First they gave me such a small amount that I couldn't buy anything similar to my car, I hired an independent appraiser and got a bit more out of them few days ago (2 month process).

I got into a wreck almost 5 months ago, my car was completely stopped at a stop sign, I was standing a little further than the indicated white line. Car X was in the right lane with right blinker on indicating the turn I was standing at. Instead of making a right he decided to run right into my car. His insurance (Geico) called and said they wouldn't cover me or the claim within one week. My insurance Farmers just called in 5 months later to tell me it was my fault, and they will cover his claim. Agent told me she asked for body cam footage and they denied it, which I don't think the police officer can deny the footage. All a lie, insurance did not support me or my accident but they took his side and blamed me for standing on the street.

This was my first time using roadside assistance with Farmers. I need a tire change. When I called the representative was quick, informative and polite. The roadside assistance arrived at my vehicle within minutes. They arrived in their personal small size SUV with tools in their hatchback. Soon as they walked up, they just started taking pictures of my lug nuts and VIN number of my vehicle. not a hello or explain what they were doing.

A Farmers Insurance customer drove through the wall of my guest house and ended up in the kitchen. Farmers was quick and sent their appraiser within a few days. The quote from their appraiser was fair and they offered me half what their own appraiser said it would cost. They said they weren't going to upgrade my guest house. I said there is no upgrade, but it needs a new wall. They said, and I quote, "You'll have a new wall, that's an upgrade." What the hell? My insurance company finally had to pay the other half and sue Farmers for the rest, which they then paid. Why couldn't they just do what's right and fix the wall in the first place? I will never use or recommend Farmers Insurance. They're scum.

Auto insurance reported a claim under my information that I didn’t know about. I have never had an accident and never filed a claim. They report to CLUE which is also connected to LexisNexis. They act like a credit reporting for auto and homeowners insurance. Punishing hard working INSURED customers because they are too lazy to make those that are uninsured pay their dues. Take it out of our taxes just like medical insurance so everybody has authority or a “vote” to make the system more fair. It’s very difficult and time consuming to get the information from this LexisNexis. Then you have to separately file a dispute over the phone that you can’t even view. No online process and they try and get your social security number over the phone but you really don’t know who you are talking to. I had never even heard of LexisNexis.

I accidentally locked my keys inside my car at the gas station. I called and asked for a roadside assistance to come unlock my car so gave them my location and I was told that they will be sending someone shortly and the service will be no cost to me, alright cool then. So that first call I made to them was at 12:30pm and by now it was already 1:50pm and no one showed up....I called them and asked if anyone was coming because I have been waiting for an hour now and that I had important ** to do today and the agent kept apologizing about the wait and told me that they were still searching who to send to me -_- ...so I was told that they would send me a text message for any update.

Carrie ** is a trash person. She And her manager Kara are liars stating a witness stated something they didn’t state, don’t show proof of anything they are stating. Don’t give proper amounts and don’t even know how to respect a person. Throughout the process they didn’t communicate with me about the case and then last day they are stating that I have to get a lawyer. They even have proof of medical injury and aren’t giving proper pain and suffering.

Farmers Auto Insurance has been really good so far. They always respond quickly, care about my issues, and work very reliably. Overall I feel very comfortable to have their insurance policy.

I recently was in an accident with a Farmers' client who backed into the SIDE of my car. She admitted 100% Fault to cop, me, witnesses. Farmers insurance is refusing to pay for my damages stating I am at fault b/c I should have SWERVED. This is absolutely ridiculous and wrong in so many ways. I will continue to share my horrible experience with everyone and SHARE SHARE SHARE on social media.

All of our policies (House, 3 cars, liability) are with Farmers. We have had no claims, have excellent credit and have good driver records. We have also been with Farmers for 12+ years. We spend about $4.5k a year for all of our policies. All of a sudden, all of our policies reflect a 30% price increase due to "rating" changes. I will be moving to a different company especially since they are in the bottom 8 of ratings. Really unfortunate, they've lost a customer.

If you total your car with Farmers YOU CANNOT EXPECT BOOK VALUE!!! They look for the same car for sale within a 100-mile radius of your location. In my case, I totaled a 2014 Honda Accord EX-L Hybrid. I had to drive two hours to buy this car originally. If they don't find that car, they just start making stuff up. Adjuster Raymond ** offered my $12,200 for my car - the cost of a 2012 Honda Accord (no hybrid) which was for sale in my area. The Kelley Blue Book value was between 14-17K. I sent him comps for this car with comps all on or around $15K. They refused to acknowledge that I could not buy the same car. If I wanted to, I would have to go further, and they should have looked further for the closest comps.

These people will switch your account to Bristol West by telling you they no longer write insurance in your area. It's a scam, you can't get away from Bristol West without them trying to run your credit, they will keep charging you after they already sent you confirmation that you cancelled. They are shady and the TN Dept of Commerce and I'd had been notified. They should not be able to write insurance in any state.