Dairyland Car Insurance Reviews

The worst insurance company I've ever dealt with! I was with Dairyland for several renewals. This company took out extra payment just before the holidays, without my Authorization. That was over $968. In one month. I had to STOP AUTO PAY.. And all they said was it's due to a glitch in the system. I had to wait multiple days for a reversal of my money.. They have no compassion or respect for the people that this screwed over..

This is the most disgusting insurance buying experience I've ever experienced. I told the agent that I had held a US driver's license for one year and had five years of other countries driving experience. However, the agent recorded on the contract that I had 11 years of driving experience, thus the price I received was $382. I do not believe agents would lie about this. As a result, when signing the contract, this minor detail was overlooked (after all, who would check it?). One month later, I suddenly received an email that I had to pay an additional $1,300. I called to cancel the policy, and now they are even charging me a cancellation fee of $107. This is really a scam company, it's awful!

This company sent my confirmation that my payment had processed then cancelled my policy saying I made no attempt to pay. They never sent a notice that it was cancelling. I found out by logging into the app and the app telling me I have no policy. I called and the rep was rude and dismissive. I told her I had a ref # and she told me it didn't make any difference because they aren't showing it on their end. If I hadn't checked in on it, I would have gone the entire month without insurance not realizing it. She restarted it for me, for an extra charge and made a point to tell me the extra charge was because I didn't pay when I have a ref # that is attached to an email stating my payment had PROCESSED.

Police found their covered driver to be completely at fault (she received multiple tickets) when she pulled out at a stop sign and into the path of our truck. She had a two-year-old in the back seat who was not in a car seat or even belted in. Despite the police report, the representative will not cover the accident because we failed to not hit their driver's car. Nonsense. Their insured driver caused the accident. Period. Whatever the damage, it's on her. When I called to open a claim with Dairyland, I learned that the other driver had already opened the claim on our behalf. So at least they're trying to do the right thing.

Tried charging me double middle of my first month. Said they put in the zip code wrong. Said I wasn't going to pay double what I agreed and signed for. They offered to help me cancel and said it would go through the end of the month as originally agreed, paid and signed for. Nope. They tried charging me for the other half. I called them and they said they'd fix it but kept sending threatening letters saying they'll take me to collections. It's not even been more than a month. I've filed a BBB complaint and will be discussing this with some friend at the Oregon State Dep of Commerce. DO NOT USE DAIRYLAND INSURANCE ESPECIALLY IN REDMOND OR! Thanks!

Due to having a having a membership through AAA, I was told I would I could possibly find cheap insurance through Dairyland. I cancelled my policy prior to the next premium being due. Not only did they refuse to refund partial of my money but stated I owe them 256.00 after I paid 824.00. This company is horrible.

My account page on the website said my policy expired on Aug 6, 6 days from now. Then I get an email saying my policy was just cancelled today. I call them then they tell me it had been cancelled a month ago! These idiots need to get their act together. Not renewing with these imbeciles.

Typically, an insurance companies alerts a purchaser when it comes time to renew. I purchased one year of coverage from Dairyland. I did not purchase a second year. At the end of the first year, they charged my card for a second year without alerting or consulting with me. Calling or writing the company appears to be futile. I feel certain that unless I block them from my card, they will do the same next year. After several attempts at contacting Dairyland, there has been no response to my request for a refund, or to cancel the policy. According to many reports, successful refunds amount to approximately 50% due to a cancellation fee.

Don't use this company. They double charged me and made me email a bank statement to prove it, and they wanna wait a week before looking at it. I don't know if I'll get my $148 back! Plus, if you use their service for only a day, they'll deduct $50 from your refund. What a greedy business. Deceitful and slow to respond. Go anywhere but here, you won't regret choosing a different car insurance company.

My daughter and I were hit on 11/22/19. Dairyland is the insurer of the vehicle that hit us. The police assigned fault to the other driver on the scene. Today is 12/30 and Dairyland has yet to make a determination of coverage!! They claim, they are/have been unable to contact the policyholder, I found the person on Facebook, the person's business name and license number, and the person's family members along with other information within the first 3 days after receiving a copy of my police report. Dairyland has been using this excuse for over 5 weeks!! They won't even provide us with a rental car, which I asked for from day one.