Dairyland auto

Dairyland auto Reviews

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About Dairyland auto

Dairyland works with brokers to offer competitive rates for comprehensive auto coverage that meets drivers’ needs. The company specializes in auto, motorcycle and SR-22 insurance policies and accepts drivers with low credit scores or poor driving histories. It’s currently licensed in 21 states.

Pros & Cons

Pros
  • Affordable
  • Offers SR-22 insurance
  • Accepts drivers with poor credit
Cons
  • Limited availability
  • Discounts vary from state to state

Featured Reviews

Verified
Grand Junction, CO

They are very wallet friendly and extremely simple to get set up and started. I had zero frustrations or problems getting insured… super easy to make payments. They have really be...

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Verified
Dover, DE

I liked the company and it was close to home which was very convenient since I didn't want a insurance company that was very far away. It was the best price for the policy that co...

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What is Dairyland insurance?

Dairlyland is a provider of low-cost vehicle and motorcycle insurance plans for high-risk drivers. With discounts and pay-as-you-go plans, the company tailors insurance plans to fit drivers’ needs. Dairyland offers a range of coverage, from state-minimum to comprehensive plans, as well as services like 24/7 claims, roadside assistance and SR-22 policies with same-day insurance filings.

Dairyland coverage and services

Dairyland offers a wide array of coverage, including collision, comprehensive, personal injury, liability and nonowner motorist insurance. It also provides rental reimbursement, medical payments, towing and labor, lienholder policies and special equipment coverage. Its free mobile app has various self-service options, like access to ID cards and other account info, bill alerts and payments. You can also make payments on the Dairyland website or over the telephone.

Dairyland quotes and costs

Dairyland offers free quotes online, as well as a variety of discount options, including multicar, advanced quote, transfer, payment frequency, homeowners, defensive driving and anti-theft discounts — though these vary from state to state. Each state has minimum auto insurance requirements, so it’s important to check your state’s laws beforehand.

Dairyland FAQ

How do I cancel my Dairyland insurance?
In order to cancel your Dairyland policy, you must contact its customer support department.
What states does Dairyland write in?
Dairyland is currently licensed in 21 states, including: Alabama, Arizona, Alaska, Delaware, Florida, Indiana, Iowa, Kansas, Louisiana, Missouri, Montana, New Hampshire, North Carolina, Oklahoma, Pennsylvania, South Dakota, Tennessee, Vermont, Washington, West Virginia and Wisconsin.
Who owns Dairyland?
In 1966, Sentry Insurance acquired Dairyland. Sentry is a mutual insurance company that specializes in business insurance.
Does Dairyland offer roadside assistance?
Yes, Dairyland provides roadside assistance. This coverage includes emergency services like assistance with dead batteries, flat tires or breakdowns. It also covers towing and repair services.

Is Dairyland insurance good?

Dairyland provides affordable coverage and a variety of policy plans. Its several discount options can help you save money and choose the plan that best suits you, whether you want basic or customized coverage. Dairyland also doesn't penalize drivers with poor credit, no prior insurance or an unsatisfactory driving record, and it offers nonowner car insurance policies.

Dairyland auto Reviews

Stars Rating

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Popular Mentions

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    How do I know I can trust these reviews about Dairyland auto?
    • 4,482,017 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    Customer ServiceCoverageSales & MarketingStaff

    Reviewed June 14, 2024

    This is the most disgusting insurance buying experience I've ever experienced. I told the agent that I had held a US driver's license for one year and had five years of other countries driving experience. However, the agent recorded on the contract that I had 11 years of driving experience, thus the price I received was $382. I do not believe agents would lie about this. As a result, when signing the contract, this minor detail was overlooked (after all, who would check it?). One month later, I suddenly received an email that I had to pay an additional $1,300. I called to cancel the policy, and now they are even charging me a cancellation fee of $107. This is really a scam company, it's awful!

    Customer ServiceCoverageOnline & AppStaff

    Reviewed Dec. 10, 2022

    This company sent my confirmation that my payment had processed then cancelled my policy saying I made no attempt to pay. They never sent a notice that it was cancelling. I found out by logging into the app and the app telling me I have no policy. I called and the rep was rude and dismissive. I told her I had a ref # and she told me it didn't make any difference because they aren't showing it on their end. If I hadn't checked in on it, I would have gone the entire month without insurance not realizing it. She restarted it for me, for an extra charge and made a point to tell me the extra charge was because I didn't pay when I have a ref # that is attached to an email stating my payment had PROCESSED.

    I understand it did not process on their end, but they sent zero notice of that leaving me in the dark until I reconcile my bank statement and find it myself. DO NOT use this company. A technical issue in their system such as this could cause someone to drive uninsured and not know it. They didn't seem interested at all in trying to fix the issue in their own system. I won't be renewing. Doing some digging I realize they are for high-risk drivers, I signed up via the Jerry app for lower rates. I'm not a high-risk driver so I'll just take my money somewhere else.

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      Customer ServiceCoverageStaff

      Reviewed Dec. 2, 2021

      Police found their covered driver to be completely at fault (she received multiple tickets) when she pulled out at a stop sign and into the path of our truck. She had a two-year-old in the back seat who was not in a car seat or even belted in. Despite the police report, the representative will not cover the accident because we failed to not hit their driver's car. Nonsense. Their insured driver caused the accident. Period. Whatever the damage, it's on her. When I called to open a claim with Dairyland, I learned that the other driver had already opened the claim on our behalf. So at least they're trying to do the right thing.

      Interestingly, when the estimator arrived to assess the damage, he asked what the other party's insurance company is...I guess he didn't already know? When I told him it was Dairyland, his response was "Oh, that should be interesting." Good grief! Really?! Obviously, they've got a bad reputation! We are now going to involve our insurance company to fight on this claim.

      Dairyland auto
      Dairyland auto
      Pinned

      Thank you for your review, W Gabba. We have passed this along to the management of our claims area to make them aware of your concerns.

      Sincerely,

      Mark - Dairyland Customer Experience

      Customer ServicePrice

      Reviewed Sept. 13, 2021

      Tried charging me double middle of my first month. Said they put in the zip code wrong. Said I wasn't going to pay double what I agreed and signed for. They offered to help me cancel and said it would go through the end of the month as originally agreed, paid and signed for. Nope. They tried charging me for the other half. I called them and they said they'd fix it but kept sending threatening letters saying they'll take me to collections. It's not even been more than a month. I've filed a BBB complaint and will be discussing this with some friend at the Oregon State Dep of Commerce. DO NOT USE DAIRYLAND INSURANCE ESPECIALLY IN REDMOND OR! Thanks!

      Reviewed Jan. 11, 2021

      Due to having a having a membership through AAA, I was told I would I could possibly find cheap insurance through Dairyland. I cancelled my policy prior to the next premium being due. Not only did they refuse to refund partial of my money but stated I owe them 256.00 after I paid 824.00. This company is horrible.

      Dairyland auto
      Dairyland auto
      Pinned

      Hi Theresa,

      We're sorry to hear that you haven't been satisfied with our billing after your cancellation. We explored the reason for your outstanding balance, and it has to do with the timing of your last payment and the date of your cancellation. We would be very happy to discuss this with you. Please contact us at 800-334-0090 if you would like to discuss.

      Sincerely,

      Mark - Dairyland Customer Experience

      Customer ServiceOnline & App

      Reviewed Aug. 1, 2020

      My account page on the website said my policy expired on Aug 6, 6 days from now. Then I get an email saying my policy was just cancelled today. I call them then they tell me it had been cancelled a month ago! These idiots need to get their act together. Not renewing with these imbeciles.

      Customer Service

      Reviewed March 21, 2020

      Typically, an insurance companies alerts a purchaser when it comes time to renew. I purchased one year of coverage from Dairyland. I did not purchase a second year. At the end of the first year, they charged my card for a second year without alerting or consulting with me. Calling or writing the company appears to be futile. I feel certain that unless I block them from my card, they will do the same next year. After several attempts at contacting Dairyland, there has been no response to my request for a refund, or to cancel the policy. According to many reports, successful refunds amount to approximately 50% due to a cancellation fee.

      Customer Service

      Reviewed Jan. 18, 2020

      Don't use this company. They double charged me and made me email a bank statement to prove it, and they wanna wait a week before looking at it. I don't know if I'll get my $148 back! Plus, if you use their service for only a day, they'll deduct $50 from your refund. What a greedy business. Deceitful and slow to respond. Go anywhere but here, you won't regret choosing a different car insurance company.

      Claims HandlingCoverage

      Reviewed Dec. 31, 2019

      My daughter and I were hit on 11/22/19. Dairyland is the insurer of the vehicle that hit us. The police assigned fault to the other driver on the scene. Today is 12/30 and Dairyland has yet to make a determination of coverage!! They claim, they are/have been unable to contact the policyholder, I found the person on Facebook, the person's business name and license number, and the person's family members along with other information within the first 3 days after receiving a copy of my police report. Dairyland has been using this excuse for over 5 weeks!! They won't even provide us with a rental car, which I asked for from day one.

      My van is not safe to drive due to their customer's vehicle hitting us!! I don't know what's going to happen next. I have sought legal counsel though. We are still waiting, by the way, I carry uninsured motorist coverage on my van. But, because Dairyland won't make a determination, I can't even get reimbursed from my insurance at this time because they are a trash company too!! I hope I can help someone with this brief review of Dairyland Insurance Comp. Please, save yourself this head-ache!! I wouldn't wish this on anyone!!

      Customer ServiceCoverageStaff

      Reviewed Dec. 28, 2019

      I had called and cancelled my automobile coverage BEFORE it was due because Dairyland refused to offer a better deal. I found another company that had better rates. Then today I receive a notice from DAIRYLAND that if I refused to pay, they would "assign the account to a collection agency". Collection Agency?? What insurance company does that? In the past when I have changed insurance companies, I usually get a check for the unused prorated time left on the policy, this time I just figured I had no refund coming....but never got a threatening letter because I wanted to cancel their coverage.

      When I called DAIRYLAND the young lady said that I need to pay the amount due, THEN I can cancel the policy. WHAT? I reminded her that I had called and cancelled the policy almost 2 months ago. She said there was no record of it and I still owed payments. I reiterated to her that I owed no payment as I HAD CANCELLED THE ACCOUNT! (Last year when I was 3 days late with the payment, I received an email cancelling my coverage if I did not pay within a specified time...I called and made my payment.)

      Anyway, I, again, instructed her to cancel the account and not to send me anymore correspondence other than confirmation of the cancellation, and hung up.

      What do you wanna bet they still, either send me a bill....or actually turn it over to a collection agency. I know a good lawyer biting at the bit to sue an insurance company.

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      Dairyland auto Company Information

      Company Name:
      Dairyland auto
      Website:
      www.dairylandinsurance.com