Dairyland Insurance sells auto and motorcycle insurance, and they have SR-22 policies. Dairyland is a verified InsuraMatch partner. Call InsuraMatch today and get your custom quote for a Dairyland policy. *ConsumerAffairs insurance program, powered by InsuraMatch.
Compare Quotes and Save
Find the Best Car Insurance
By working with brokers and online services, Dairyland and its subsidiaries offer customer lower prices and coverage than other insurance companies can. Happy customers appreciate the company’s excellent customer service and competitive prices.
- Offers online policy sign up
- Policies available for those with poor credit or driving history
- Low rates due to owning multiple companies
- No prior insurance required to get approved
- Offers coverage for old, antique, extra-large and unique vehicles
- Accepts foreign drivers licenses
- Physical locations limited and far away from many customers
- Some customers experienced long wait times for reimbursement
Keep an eye on your inbox, the lastest consumer news is on it's way!
A link has directed you to this review. Its location on this page may change next time you visit.
Complete rip off. Very high premiums that if needed cover nothing! I get the runaround story when I ask about why my premiums are so high but never an answer. When my car was stolen they refused to cover anything. Not a penny after the $2000+ in premiums I had paid. Worst insurance ever.
This company is horrible. They way undervalued my car and refused to negotiate and tried to act as if they did me a favor. I would NOT BY ANY MEANS USE THIS INSURANCE COMPANY. They should be shut down. Dairyland I really hope I never have to deal with you again. You are the worst.
I got my bill today. Auto pay even. With not one ticket, accident or claim, my premium just jumped $80 a month. I was told "state revisions". I started calling other friends. Nobody else's insurance went up. They've decided. No state revisions. Look it up. I am looking for another insurer!!!
Kaitlyn in Claims Department cannot get anything done. She's been handling a claim for over a month now. She's very rude on the phone. She flat out hates her job. I would not recommend this insurance to anyone!!
Filed a claim and they don’t respond to phone calls or emails. It has been 2 weeks. My car was involved in an accident. I pay my bill and hoped for a quick resolution. But not to respond to voice mails and emails is inexcusable.
- 1,380,458 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
For more information about reviews on ConsumerAffairs.com please visit our FAQ.
This company should be shut down!!! They do not treat their insured people right and do not pay when their insured people have accidents. They should not be allowed to take another dime from customers. Stay far, far, away from these robbers! And the people on the phone are not one bit friendly and act like you are spending their money. They should not be in car insurance business for even one more day. If I could shut them down, I would!
They send out cancellation notices with your monthly bill even though you have automatic payments set up. It’s like they are expecting you to not pay. It takes days to get a response and you have to give them a written request every time. Of all the auto insurance companies I have dealt with they are by far the worst.
I work in insurance collections. I do not have this companies insurance (thank God) but I do have to deal with them almost daily as part of my job. I absolutely hate having to deal with these people. They are very disrespectful to you, even though I am not a customer I represent a lienholder. So I know if they treat me like crap, I can't imagine how they treat their customers! Every time I call, I have to tell the customer service rep their own policies and procedures in order to accomplish what I am calling about. This last time I called, just today, the very "pleasant" lady I was talking to put me on hold after I told her she could help me and proceeded to tell her the company policies regarding lienholder.
She then pretended to talk to a supervisor and came back on the line and told me he agreed with her that they could not help me. I then asked to be transferred to this supervisor and she refused to transfer me to that person. Her excuse was, "I already told you what you need to know and no one else will help you either." I said, "I would like to speak to anyone else in the whole company, supervisor or not." She then again told me the same thing. "No I will not transfer you to anyone." I said, "So you flat out refuse to transfer me to anyone else, you are the only person there that I can talk to." She said, "That's right, you will not talk to anyone else."
I ended up hanging up on her. I am in the process of discussions with the company I work for, we are hoping to accomplish our plan very soon. I am hoping that in the very near future we will not finance anyone if they get Dairyland Auto insurance. We will be telling all of our customers and all of our dealerships will be telling all of their customers to steer clear of this company at all costs! This has to be the worst insurance company I have ever had to deal with, and I am not even their customer! My advice... go to another company... any other company!
They will sign you up for months of continuous coverage that you didn't sign up for. Will not recheck insurance as tickets come off, to make it rightfully cheaper. They are damn near fraudulent practices.
I originally switched to Dairyland for the lower rate. That was the worst mistake I could have possibly made, because you are getting what you're paying for with this company. There was an incident that occurred two months ago and it was impossible to speak to a live representative let alone get an update. Once I finally was able to speak to someone, he was very rude and did not help me at all. Steer clear of this company. My policy is up within the month and I will be switching to a company who actually cares about their customers.
Since day one this insurance co was a joke. Quoted $45 per month at time of purchase of a new motorcycle. Set up autopay and noticed I was being charged $80 per month. Finally get this fixed and then upon renewal they jack it back up to $80. Then these jokes charge a cancelation fee as well. Save yourself from the lies and horrible customer service. BTW, I have a clean driving record and zero accidents.
One of their insured rear ended me. It took them almost a week to accept responsibility. Now they have been dodging my calls about my diminished value claim for weeks. Their adjuster will not return my call, I have never dealt with a company like this before. You would think that they would want to settle claims a little faster.
This company has ducked and dodged me after the fact their client allowed an unlicensed driver behind the wheel only to wreck into my car. Still haven't been compensated for my vehicle or lack of a vehicle for close to two months. It's a damn shame they are allowed to scam people who have nothing to begin with.
I was in a no-fault accident with one of their insured. He hit me really hard from behind. My car was in the shop and this ins. company wanted to go cheap on the parts but the ones the shop ordered didn’t fit. It took longer than usual to fix so I ended up having to use the rental (which Dairyland was supposed to be responsible for) longer due to not having my vehicle ready. They only approved the rental for 5 days before my car was ready so they ended up stiffing me with the additional 5 days out of my own pocket. After speaking to the claims rep, he said the claim had already been closed out and basically said I was “** out of luck"! Wow, way to go Dairyland. I should have hired an attorney like I had originally planned but gave y’all the benefit of the doubt thinking you could take care of my claim. This is a ROTTEN company! Hopefully, no one has to go through something stupid like this 'cause it is REALLY UPSETTING.
How is this business even allowed to still do business? How does this business have 3 stars? If I could do more to shut this company down I would. But all I can do is write a review to tell you how nasty this company is. Winter came. I crashed. I had full coverage. 3000 worth of damage. How much did Dairyland pay me? After 8 months of paying them 500 a month? They paid me $321.00. For 3000 dollars worth of damage. My deductible was 500. Now common sense will tell us that's not okay. I'm stuck with a car that is basically totaled. And Dairyland still expects me to pay each month. Haha... I wish they would shut this place down. I just can't.
This company is nothing short of a scamming and swindling entity. DO NOT USE them! I have never dealt with any company that is this disorganized and dishonest. We received an initial quote of $670 to cover for 6 months. Once we paid the premium we received a letter that our premium had gone up to close to $4000. We then decided to change company due to their misleading business practice, but we got charged even more to cancel it! All in all a really bad apple in the business. Be careful what you sign up.
Dairyland was just fine while I was paying monthly. Reasonable rates for broad form. Tried to cancel my insurance, I got full coverage elsewhere as I was quoted a fraction of what Dairyland wanted. Got the runaround for cancellation, took nearly 2 weeks for them to understand I was trying to cancel my policy. If that wasn't bad enough, I called and requested payment history and had to talk to 3 different agents before I got what I wanted. Not great customer service. Will not recommend or be a return customer.
Unfortunately Elephant Auto Insurance subsidized their SR-22 contracts through these pieces of work so that was my first shortcoming. After making a payment for my third consecutive month of payments they cancelled my policy two days, 2 DAYS LATER. They could have notified me on the phone when they took the payment, that my insurance was to be cancelled in less than 48 hours due to a non-signing of a document that rotted in my email because NOT ONE representative cared enough to tell me about.
Eddie is garbage. This "person" did nothing to help or rectify the situation. Look at the reviews, this company is complete garbage and should be shut down immediately. All this company is going to do is steal your money and waste your time. I highly DISADVISE ANY SERVICE WITH THESE SWINDLERS. DO NOT GIVE THEM YOUR MONEY!!!
I had enrolled to have payments automatically deducted from my account, but then had to cancel my card due to a fraud problem with another insurance company. I got my new card and then my Dairyland Insurance came due, so I called to make a payment with the new card. This was on the same day my payment was due, so it really should not have been a problem, but they automatically canceled my coverage without even notifying me, then charged an extra $750. Why? Well, since I was technically without coverage for a few hours, they were starting a whole new plan. All that money because payment was A FEW FREAKING HOURS late? I am shopping for a better insurance company, of course, and will endeavor to help everyone I know who carries Dairyland to find a better company as well. Their ** move to swindle me like this will cost them lots and lots of business.
This insurance company will not pay the cost of repairs in an accident. I have been offered only one fourth the cost to repair my vehicle after their insured plowed into the back of my stopped car, left the scene, and was arrested for fleeing the accident.
This POS company won't reimburse me for claim they agreed to cover. Offered 4k when bill was 9k. I'm out 9k and am filing suit, filing complaints with TX board of insurance. They are cheap because they screw customers and are not a good faith company. Use anybody else.
One of Dairyland's Insured just rear ended my Mercedes brand new. They threaten me if I don't sign that I will accept aftermarket parts. They won't pay my rental or process my claim. Told me to go ahead and get an attorney or go through my own insurance. I was sitting at a red light and their insured was on her phone and nailed me in the rear end. Clearly her fault. And they want me to accept repairing my NEW vehicle with faulty parts. WORST CUSTOMER SERVICE EVER. WORST INSURANCE COMPANY EVER. BEWARE THEY ARE FRAUDS! They will try and cheat you!! I will be filing a complaint with the Ohio Dept of Insurance.
May 2 2018 I had purchased a policy and had to cancel two days later due to wrong information. We needed car insurance with me as an excluded driver because my license is suspended and the car is in my name. The affiliating company I talked to first said we needed a nonowner policy due to our circumstances because they don't do it. That's where DAIRYLAND came in. So, the representative told me the car would be insured. It's just my boyfriend's policy. Great. Cheap payment. Car insured. Fantastic, right? WRONG AS WRONG CAN GET!!!
The car wasn't even insured??? Paid 81.17 on May 2 and canceled May 4 because of this. I called and they told me I had to put it in writing that I wanted it cancelled and I'd get a full refund. I GOT A PARTIAL REFUND BECAUSE THE REST WAS TAKEN FOR A CANCELLATION FEE. Call again, not getting full refund. Have to pay the cancellation fee. FML ok fine. Prior to cancelling the policy I had scheduled a payment to come out on June because I thought this was going to work.
THE POLICY CANCELLED AND THEY STILL TRIED TO PULL THE MONEY AFTER THEY TOLD ME THEY WOULDN'T. Got a bill saying I owed them money for a NSF FEE. Called today, first chick tried saying it was a cancellation fee and I had to pay it when though they already kept 49 from the initial payment as cancellation. Spoke to a supervisor who cleared the account in two minutes. Thankful for the supervisor but no one else. ** this company. I'd give no stars but there's no option for that.
I started a new policy on July 6, 2018 with a local agent here in Pensacola. The lady that helped with my policy was very very nice and knowledgeable and was able to get me lower rates than what she has quoted me at first! She sent my ID cards through email so I could get my vehicle legal and everything went smooth. I then had to contact Dairyland insurance customer service and they was not helpful whatsoever!! They also told me I didn’t have a policy! The lady hung up on me when I started questioning where my money had went and asked her how I got ID cards if I didn’t have a policy! I hope to never have to deal with customer service again and will definitely be going through my local agent if I need anything!!!
No exaggeration within the subject title (Worst insurance company I have ever used!!!). I mean that with every fiber in my being. Check out their Google reviews, it's not filled with people that have a connection to the inside of the company like on this site. They screwed me out of 58 bucks when I sold my car and cancelled the policy. If it was more money I would have wrote the BBB on these cheapskates. These guys' customer service sucks, it takes half Hr to get someone on the phone, and once it took like 2 days of me calling to get a person on the phone. You use these guy, I guarantee you won't be a happy camper. Thank God I never got into a wreck and need to make a claim. That would have been hell. 2 thumbs and 2 big toes way way down. Find another company, don't give them your money!!!! You would be better burning it!!!
I was hit in a parking lot by a person that was insured by Dairyland Ins. I put in a claim with them for damages to my auto. I must say, I was treated with the utmost respect and compassion by the claim representative, Tasha **. Ms ** instructed me on what to do and how to do it. She always responded to my calls, she conversed with the auto body shop that I was using and also the car rental. Everything went extremely smooth, no complications, no waiting, the claim was paid to my satisfaction. It was a pleasure dealing with this company and I would give them 5 stars for what they do and how they do it! Thank you Tasha ** and Dairyland Ins!!!
These people missed their calling in life, they should have been politicians. The next time one of their employees tells the truth will be the first!!! If you get hit by one of their drivers like I did don't bother speaking to them, just immediately hire the biggest scumbag ambulance chasing attorney and you'll be in better company.
The purchasing process was easy enough. I found through a website my previous company recommended. Dairyland Auto Insurance gave discounts through my work. Seemed like a good company to work with, and did not find too many bad reviews online. Rates started off great, then when it came time for renewal, I was turned off from their company and decided to go with a better one. Policy renewal fees were horrible. Rates for the next year ended up being higher than their competitors'. Getting to a live person took quite a while. And when I tried to find out why rates were worse or to find out if they price matched competitors it felt like they were getting annoyed with me which made me worry about having to file a claim if I were ever in an accident.
I disliked the entire policy that I had and I didn't care for the company at all. They charged me an arm and a leg for my insurance policy, I had to pay $425 a month and it was horrible. I had no choice but to go through them because my aunt was the one who got me the policy and she said that Dairyland is a really good insurance to have. But I couldn't ever get sold of anyone anytime I called. My overall experience of trying to get insurance through them was completely and totally horrible. I ended up selling my car 2 months later because I just couldn't afford to pay 425 a month.
The insurance was reasonably priced and the down payment was inexpensive. Also had an SR-22 additionally along with towing and theft protection. I had this insurance through this company for a short period of time. And I would have liked to have gotten more information about the company when I received my insurance card as well as get discounts for safe driving. It was easily purchased through a company that finds best insurance provider based on driving record for lowest cost. However, eventually I switched to another provider due to increase of coverage and pricing.
Dairyland Auto Insurance Company Information
- Company Name:
- Dairyland Auto Insurance