Amica Car Insurance Reviews

I have had Amica insurance for a few years now. A woman hit me head on while speeding and they said it was my fault because she threatened to sue. It was easier for them to say it was my fault even though I was completely stopped at the time. They will NOT protect you. They do not care about the grief they cause. I am out $500 and continue to be harassed by this woman who is gleeful that she got away with lying and having me pay for it. She also continues to be a hazard on the road for her reckless driving. Amica makes the world a worse place to live.

Called about an insurance quote. The agent was barely comprehensible due to their network. Additionally, when I was finally able to talk with him he informed me they would be unable to offer coverages on any of my cars or the house. Mind you I only asked them about four of my 20 vehicles. Not really all that impressed. Especially given the fact that I was provided quotes and went to verify the numbers. It amuses me that other insurance agents could offer coverage but they couldn't.

I’ve been an AMICA auto insurance customer for six years, and I’m deeply disappointed by their misleading handling of a glass claim. AMICA advertises auto glass coverage as separate from comprehensive insurance, and their agent specifically assured me that a minor windshield replacement (under $1,000) would not be reported or held against me.

Although I can't speak to the insurance coverage, it is ridiculous that they will only speak to the primary policyholder and won't ever acknowledge my existence as the spouse of the primary policyholder. Our previous companies had no issue naming us as co-primary policyholders. Or at least communicating with me as opposed to refusing to speak to me so they can speak to my husband. It's not 1950.

BEWARE! Amica is NOT the customer-focused "family" they claim to be! They are LIARS who will do anything to avoid paying legitimate claims! My experience with Amica has been a nightmare. Don't be fooled by their initial friendly demeanor. When it comes time to actually file a claim, their true colors emerge. They will jump through hoops, employ endless delaying tactics, and seemingly invent reasons to deny what should be a straightforward payout. In my case, even after an adjuster validated the damages, Amica went to extreme lengths to avoid responsibility. They brought in layer after layer of third-party services, including lawyers, racking up costs that likely exceeded the original claim amount – all in a blatant effort to wear me down and avoid paying what they owed.

Amica has become a fraudulent company. We’ve been customers for over 10 years having both auto & homeowners. They’ve doubled the premiums on both policies over the last year. We have zero claims on homeowners and have two window chip claims on auto. It’s become a part time job for me to call them and discuss policy details and costs for hours on end just to get a quote they refuse to honor! Fraudulent is the only word I can say about Amica!

I have been with Amica for 37 years. I had homeowners insurance, auto insurance and life insurance. First issue I had, I moved from the city to a rural area. Amica refused to insurance my home. Said the fire department was too far away, about 5 miles. 2nd issue they changed the auto insurance from a 1-year policy to a 6-month policy. That way they could raise the rates twice a year. 3rd issue, I am older, they raised the auto rates to the point I had to start shopping. They did the same thing to my father years ago. I was advised the rate increase was due to a new rating system, I got a quote from a 5-star company the savings is over $3000 a year, with better coverage.

I have been loyal customer with Amica for over 16 years. Recently, I missed a monthly payment by mistake. I immediately paid the amount but Amica had closed the account; they required an incredibly high increase (at least three times higher) in order to reopen the account. This is terrible customer service considering we have been long time, loyal customers. Therefore you can understand I would absolutely not recommend Amica for anyone looking for car insurance. The good news is that we are now with a different company that offers better service and much lower prices.

My son runs into a deer 25 minutes outside of College Station. We attempt to call roadside assistance, and it disconnects every time. You have to call the Amica claims department and get transferred over in order to get anyone. I then scheduled a tow for him, in which we were told that they would be there 60 - 90 minutes. We let them know the keys will be on the floor mat. 3 minutes later my son gets a text that they will be 6 hours. He then decides to attempt to drive the car back, rather than wait. This is a completely worthless service to have, as I have tried to use it before with no success. Amica has outsources this service and it completely shows, as there is zero interest in helping someone who is clearly in dire need.

After being with Amica for many years, they doubled my home owners. After I dropped, they still demanded more money and sent me to collections. Watch out for them, they won't treat you well. They've gotten greedy and terrible company when they used to be pretty good.