AARP Life InsuranceConsumerAffairs Unaccredited Brand
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I took out an insurance policy for my wife (AARP Life Ins thru NY Life), $10,000 and upgraded to $15,000 in Sep 2018. On November 8th, my lovely bride of 31 plus years passed away, less than 2 months after taking out the policy. Now, no one including me thought they would pay on the insurance. All contact with the company was professional... On 4 June I received the full amount plus interest and a refund of premiums paid after her death! Yes, I do recommend them to everyone!
Purchase life insurance for my husband. I beat breast cancer. I was uninsurable. One month later we find out he has cancer stage 4 unfortunately soon after he passed away. There is no documentation that he had cancer. The insurance company says that he have personal knowledge of his cancer that's why they didn't pay out. They only refunded our premiums.
They have a lot of valid options and I prefer all of the benefits that they give out with using the company for life insurance policy. My overall experience with the life insurance company AARP is very positive and they give me very good coverage. I would totally keep using them and recommend them to people too.
I like everything about AARP Life Insurance. AARP is great. They have knowledgeable staff and they were very professional and helped me a lot. They had a lot of good information when I called and talked to them. They answered all my questions for me and walked me right through the process with no problems at all. They got me all set up in less than 2 days. The prices are great and I got exactly what I asked for that I didn't even need to shop around too much.
They have provided the best care for me since the beginning. I like how innovative they are and provide 24/7 customer service in case there is a question I have or an issue. I like how I can cash out on my policies as well. They are the best and I couldn’t ask for a better insurance company. They have been there for me every step of the way and I will continue to stay them till I die. And I recommend others do the same thing.
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A friend told me about this policy Mutual of Omaha offers... Mutual of Omaha has a good reputation. This is a whole life insurance and not term life insurance. I like their non-changing fee for monthly payment for whole life insurance. I have mental illness and am on disability and this changed everything for my policy as the payout is only $5000 and the monthly contribution is $20 or so. But the monthly contribution doesn't increase. I was also able to borrow $500 from my policy which is pretty common. However, I don't really see why I would only have a sum of $5000 for my relatives which is not enough to bury myself and enough for cremation barely. At least the amount I contribute doesn't change but I wish the way they do this would leave more for my survivors.
AARP is the best company to get the coverage I need and trust. They gave me the best rates and the insurance is not super expensive. I love that I get great coverage for life insurance but I wish I could get more coverage but pay less out of pocket cost for it. I also wish I could get a deal or a discount. I feel confident in this company that if anything would happen my family would be safe. My family, my mom and dad have used this company also. I would recommend AARP Life Insurance to other companies.
I like the price that I pay and also the peace of mind that comes along with having this policy in place. I like being about to know our kids would be taken care of in the event that something were to happen to either my husband of myself. AARP should have more features be available online. Have more how to guide and explanations of the different products offered and the different coverages offered. Since I had never looked at life insurance before it can be a little overwhelming. Overall I had a really positive experience with this company from start to finish they were there by phone in order to answers any questions I may have and helped walked me through the entire process when purchasing life insurance.
My mother died January 31, 2018. It took me over a week digging through papers to find the policy. After reading many reviews, I didn't think I'd be getting anything, but I was wrong. The check came within a few days, and a payment that was made after she had passed was included as a refund. I rate this experience as 5 stars unequivocally. If you keep up your payments and understand your policy, you should be fine.
I am very pleased with my choice and have been very satisfied with the company. By far best customer service with agents available twenty four hours a day to answer questions. Highly respected company with great rates and many best plans to choose from. Highly recommend discount for AARP. Easy enrollment and great online presence, too.
I have life insurance since I got married this year and I have AARP through my employer. I have never had to do anything with them other than to pay the bill. I would like for them to offer more coverage and I would like to be able to borrow against the policy. I know people who have been able to borrow against theirs but I know this is not an option for me.
It is the best in the market and provide the best customer support. They are very efficient, they always do their stuff to the perfection and they have not given us any problems. When your help is signed, they are always present. They should improve their variety of care centers to be able to communicate more easily.
AARP Life Insurance is always reliable and keep me up to date. They are always able to answer all my questions and are very friendly. I believe they are running this business the way a life insurance company should be ran and I'm very pleased. However, price is a little steep and I would definitely love to see lower cost for insurance but other than that I am very satisfied as a customer. AARP Life Insurance is a very good company to have on my side, have always been there when I need them and I definitely plan on sticking around for quite some time. I have also got many family members to join.
It's great that AARP Life Insurance communicates with their customers quite often when providing great customer service to me and my family for our plan and they know at all times that I am there for a good reason and that I want their services. I like the system quite a lot. I also like that they care about me, try their best to help me out and make sure I'm satisfied. They usually do a great job of responding to my questions in a prompt fashion. But AARP is so far off some of the other cheap ones that I have been quoted for and have thought about using and I like them. I don't want to remove AARP but they need better pricing for me to stay for a long time.
AARP is a pretty interesting and amazing company. They are very user friendly. Overall as a company they have a lot of positive things to offer their customers and that is a pretty big thing. I enjoy that and what they do. I love all the different perks and all the different things a person could possibly use and find it beneficial for sure. It's always been a pleasant experience and I have never had any issues when it comes to them or the treatment I get. I am wanting to see what else they might be able to progress with. I like them a lot and I plan to stick with them for sure.
AARP Life Insurance did not medically underwrite... coverage was guaranteed with no medical questions. Due to pre-existing conditions I would have never been approved if medically underwritten. Coverage was limited for the first few years but I'm very happy with them. I've only had to call them once with a question and they gave me a quick correct answer. You can't do any better than that.
With my insurance company AARP, there are a lot of features that I really like although I love most is that I do not always have to call in to speak with someone, I can access my account at any time of the day online and I love it. They are so very helpful for me and my family with pretty much everything that we need, they are so convenient and always willing to help and go way above and beyond my expectations. Overall my experience with AARP has been wonderful. They have not let me down since I have been using their service, they are perfect and I would not trade them for another company ever.
The policy was affordable at a time when I needed it affordable and available for my age group. The paperwork involved was easy and painless to fill out and the material provided was understandable and clear for an elderly person such as myself. It also was not overbearingly time consuming. But they could have features such as increasing the amount of policy coverage at cheaper affordable rates for baby boomers. And at times they should offer additional coverage at present rates individuals are paying for. Other than that, my experience has been pleasant.
I like that they are an easy company to deal with. They help you find what you need, are willing to answer any questions that you might have and they make all of their products affordable. They make the process as easy as possible. My overall experience was a great one. I was able to get exactly what I need and will definitely recommend them to anyone who asks me.
They are a company that caters to over 50 people so they know how long we need insurance for. They are tailored to my age group and to my needs and are in my budget range. They also took into consideration my health issues and how long I might need insurance for and how much I would need. It is also easy to navigate website. But I would like the insurance to be bundled with other policies that we already have and include health insurance and auto and home and more companies to pick from.
AARP honestly seems as any other good life Insurance company. I am able to easily make changes online or the phone if I want to change or add anyone. They claim fast payout if God forbid myself or husband passes away or any of my children. I can cancel anytime I choose which will stop the low monthly payments automatically withdrawn from my account. If I do choose to cancel I lose out on the past payments and money I've put into it in the last 5 years, but I don't plan to cancel. My husband and I are young and plan to get something better. Once older we more have this In case something bad like accident happens and we will know either me or him will be financially okay along with both our kids plus costs for a funeral.
I dislike the policy I got since it's not full term life insurance and myself and husband are considered too young to begin that type of policy so we can't ever borrow against it or get any money back we pay into it until we've paid for the full 20 years so if you decide you no longer want to keep paying the monthly payments before the full 20 years then AARP keeps the money they collected from you even if it was 19 years they have collected on.
Nevertheless, I've had great experience. They take out the monthly payment on the same date each month and it's only $26 which will go up in 10 more years, but I'll be notified and given the choice to proceed or cancel beforehand. My agent that makes any changes is good. She alerts and contacts me if there's any changes within the company chancing there being a change to my policy. I'm also mailed a copy of my policy yearly and how much I have put into it and the amount that would be paid out if anything was to happen the upcoming new year.
I had a policy that I carried for years for $20,000 not knowing that after a certain age the policy expired. I had chose that amount due to my budget. When it was explained to me I wanted to convert it to a policy that would be in effect until my death. But I could not do it with AARP so I ended up having to change companies and dropping the value by $8,000 to keep it in my budget. Very very poor agent explanation.
As a senior we look out for services that are specific to our age group and AARP has accommodated this desire. They cater to people like me rather than try to be inclusive of every age group. But there could possibly be room for improvement in their online services. It is only sensible to become more in tune with doing things online instead of having to wait on live people at the other end of a phone line. Nevertheless, AARP has been very rewarding, there is a lot of compensation for being a member. They come up with a variety of benefits that enhance your life, not just as a future recipient of death benefits, but for while you are living.
I enjoy the quality of life insurance I get from them, and it's very easy to deal with them and contact their customer support when I have any question concerning my policies or anything else I need to do.
AARP Life Insurance was cheaper than most of the other insurance companies and their expensive policies. The company provides me with the best policy and I trust them with everything. But they need more policies.
After 7 yrs. of paying premiums on time, never late, I received a letter from the "CEO" stating that my policy was cancelled due to my turning age 60. I called and was reassured that I still had my policy but my rates would increase as I was on a new "Tier". They kept trying to get me to exchange my term policy to whole life which would cost me almost 200.00 per month!!! I was upset that the whole life was not offered to me initially as I would have accepted the whole life... 7 years ago! I agree with everyone else, I trusted AARP but now I see that this policy is a scam for us older individuals and now I'm wondering if I should keep IT because of the reviews, they might not pay my kids and husband if I passed away!
I advise EVERYONE... DON'T GET NEW YORK LIFE INSURANCE THRU AARP!!! Now, I think I will cancel my AARP membership. I trusted them and now my trust has been lost. AARP should be ashamed to have this company representing them. I'm embarrassed that I fell for their scheme. I know that there are a lot of seniors in the same boat that I am. What do you do after having paid this company premiums for 7 years??! Just what I am doing. Warn others and try to locate a good company that will treat you fairly. My next step is to the New York Insurance Commissioner because of the blatant misrepresentation that this company has done to seniors. Take my advice. Run as fast as you can from this company!!!
This whole association between AARP and New York Life appears to be a conspiracy to scam senior citizens. The policy was grossly misrepresented and immediately upon sending me an email saying that I was approved they charges the premium without me ever seeing the policy (it arrived 2 weeks later). When I called they said that was "policy". When I requested cancellation which I have now done 3 times they refused to cancel unless I notify them in writing and refused to refund my $266 unless I send them a written request.
Once I send them a written request they will take at least 15 business days or more to give me a refund so, the entire process can take up to six weeks!!! This is just a ripoff and they are preying on the senior citizens. AARP does not answer emails and there is no way to call them. They did the same thing to me on my supplemental health insurance policy with United Healthcare. In less than six months they have raised my monthly premium of $115 by 20% and I have only had one claim for $8. Another ripoff by AARP.
Mother was invited to exchange Term Policy, at conclusion of age limit restrictions (16 years of premiums paid). Was told new whole life policy would have full matured value. New policy has 0 payout in first year and indicates payouts equal about half premium payments and only fully mature until after 15 years of more premiums, when and if she is 95! TOTAL RIPOFF. Putting money in bank and collecting interest, at least will get all your investment back.
I've read a lot of bad reviews about beneficiaries getting their payment from AARP Life Insurance. My mother passed away in October and I received my full payment due me from AARP a month later. What might have made my payment successful and quick was that my mother was healthy at the time of applying and had this policy for over 12 years which was for $10,000. She never missed a payment and total payments to AARP throughout the years was over $13,000. So AARP Life made money on this policy. Another thing to note is you got to watch out for the person that dies only had the policy under two years. Seems like that will allow the payment to be contested.
My advice is be careful with companies that advertise no medical needed, just answer a few health questions. When the person dies that could allow the insurance company to delay or contest payment while they research the person’s medical records to make sure the questions were answered truthfully. That can result on the beneficiary having to supply medical records and other documents that can delay the payment or even deny payment. I hope everyone has as smooth a transaction as I did.
I am now a nonsmoker and my rates are reduced slightly. When I reached age 60 my premium also doubled and it goes up every 5 years but considering what other companies offer this was the best option for me.
AARP expert review by Neal Frankle
AARP is a large organization boasting over 38 million members ages 50 and up. They opened their doors in 1958 and now have offices in all 50 states.
Great products: AARP markets insurance products by New York Life – a highly rated insurance company.
Member supported organization: AARP often provides discounts to members.
Unique policies: AARP markets “no physical exam” insurance meaning customers may be able to find an insurance policy through AARP that they cannot buy elsewhere.
Life insurance: AARP is not an insurance company as suggested above. They only market life insurance and annuity products by New York Life. New York Life often sells pricier policies than many consumers can buy elsewhere.
Cost: “No physical exam” life insurance is often much more expensive than alternatives. Even people with existing health conditions can typically find coverage without going this route.
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