AARP Auto Insurance Program from The Hartford Reviews

I have had several inaccurate deductions. You will fail if someone cuts in front of you or you stop for deer. Also you will fail for speeding in some areas as Google is wrong. The app does not like it when you accelerate to get into Freeway traffic. It would rather have you get hit.

I called The Hartford today. They quoted $1700 for 6 months auto insurance for my 3 vehicles including a 2024 Corvette. I pay $1200 with Progressive less $200 for putting my Vet in the garage for 4 months. The agent said they can't compete with Progressive and they have agent commissions to pay. If you call Progressive corporate you will save on no agent commissions. Allstate is even worse than the Hartford. They wanted over $3000 for 6 months. Facebook has ads for auto insurance. The ad says they will not ask your age. The first thing they ask is your age. The then stair you to Allstate. I get an Allstate agent who I tell they asked for my age. The Allstate agent said they lie. I told him it's Allstate ad and your company lies. Note: Progressive isn't paying me yet to write this review.

Truelane is not accurate. I have a clean, perfect driving record, even though I got a 89 score since few months ago. I have more than 50 o 60 drivings with no issues in a row, but the score has not changed. This app is totally against the driver. I don't like it at all.

I signed up for the 12% discount allowing the use of TrueLane. I’m a good driver, especially when it come to not using my phone. I have a score of 95 for distractions. Came from being a passenger. That’s right, the app don’t work as expected. I have to turn it off if riding with others and while on vacation I take away permissions from the app. The other two scores, speeding 86, braking 75. I really don’t get the braking, I’m very good on my brakes. My overall score is 64. Why? Because it also tracks when you travel and how many miles. Traffic seems to be the main reason for the score. I travel in traffic 3 days a week, about 15 minutes each way. So… if you travel in traffic I suggest you not get the app. I’m assuming my rates will go up. More to come…

Switched insurance companies for our vehicles (3 then, 2 now) two years ago. Rates were great. Then at renewal a year later, doubled. Now tripled from initial amount. Have been using True Lane and used to have 99% score. Then they changed the app and dropped to 83% score. What??!! Records hard braking even when there is none, like my phone shifting in my purse. Of course we live in a city so there is always some yahoo cutting in quick when they shouldn't. Not on me but it is. So when you hard brake it takes away all your stars. I've had no claims, tickets but one in all my years of driving (51 years) and only one fender bump over thirty years ago. So not sure why the big jump except for the fact that this Arizona city has some of the most dangerous roads in the country. Of course our house insurance increased the same percentage as well. Going shopping this month for new provider.

The Truelane app is required for an initial 12% savings and has to be kept active. But the app is totally bogus. I got penalized for 28mph speed reduction over 7.7 seconds (try to stop that slow). And when someone else in the car touches my phone I get dinged for distracted driving. And.. the speed limit in are area is mostly 25mph so we are always getting dinged for speeding. We are looking for a new insurance company.

I have purchased Auto and Home bundle in Nov 23 to Nov 24 with senior discount in Auto and charged more than state rule if you drive less than 50 miles a day you will get more discount. But unfortunately, with me and my spouse has 99 driving rating still paying $1300 plus for two vehicles and this year's renewal increased $400 more to $1700 with $1000 deductible and other insurance company quote me as $838.00 per year for both vehicles with $500 deductible. I/We also AARP members since last 15 years. Still, I have insurance with AARP Hartford Insurance until Nov 24 and by some reason, I am unable to access my online information like policy and other information they internationally removed from the website and unable to login. Make sure to shop around before buy AARP Hartford policy with Home and Auto. I/We do not recommend this AARP Hartford Insurance for Home and Auto bundle...

We have had Hartford auto and home insurance for a couple of years now with no problems. We installed the TrueLane app to get lower premiums. This year our payments increased but were still lower than some quotes I got at that time. The app has not been a problem, both of us have had scores in the 90's which is great! In August of this year we took a long road trip. There were a couple of small infractions noted on our app but nothing major. We went to visit family in more than one location.

It all started with hail damage on the car. So Hartford referred to me to ABRA their preferred body shop. Now the sunroof and or cover will not retract. Of course, ABRA said they didn't work around the track for the sunroof and Hartford talked to ABRA and sided with them. Hartford said it was from normal wear and tear. Stay away from Hartford, they will screw you every chance they get.

My car was hit in Reno, NV on May 29, 2024. The lanes shifted to the left, and the SUV next to me did not shift because the left lane she was in was ending, she continued straight and stuck my vehicle in the area of the left rear wheel. I contacted The Hartford. The lady that hit me is also insured by The Hartford. I was told if she was found at fault my $500 deductible would be waived. I went to The Hartford's approved body shop that looked like a junkyard to get an estimate. The estimate was $1782.66, minus the deductible it came to $1282.66. I went to my body shop, and the estimate there was $1973.60.