AARP Auto Insurance Program from The Hartford

AARP Auto Insurance Program from The Hartford Reviews

Our promise. We provide a buying advantage with verified reviews and unbiased editorial research.

About AARP Auto Insurance Program from The Hartford

The AARP Auto Insurance Program from The Hartford offers car insurance for drivers in most states. Coverage comes with multiple perks, and special savings for being safer, more experienced drivers. Applicants must be registered AARP members and at least 50 years old, but those who qualify can get a free, no-obligation quote in eight minutes or less.

Pros & Cons

Pros
  • Designed for senior drivers
  • Member-specific discounts and perks
  • Free quotes
Cons
  • Must be 50 or older
  • Available only to AARP members

Featured Reviews

Verified
Prospect, CT

Purchase through AARP senior discounts saved us a lot of money. In the past we’ve had Allstate, Prudential, Liberty Mutual and few others. However the Hartford claims department i...

Read full review
Verified
Blythe, CA

Easy application. You just pick your choices of coverage and you get a price....I've make claims and they were handled in a fast professional way. Quick and easy. And renew abilit...

Read full review

About AARP Auto Insurance Program from The Hartford

AARP is a nonprofit organization focused on assisting people over 50 years of age. AARP offers its members exclusive insurance tailored to seniors through The Hartford, a company that’s provided insurance for Americans since 1810 and has provided coverage to famous clients like Babe Ruth, Abraham Lincoln and Dwight Eisenhower. Together, AARP and The Hartford offer member discounts in most states.

How does the AARP Auto Insurance Program from The Hartford work?

To receive the AARP Auto Insurance Program from The Hartford, you must be 50 or older and an AARP member. For qualifying members, the company offers standard car coverage options:

  • Collision
  • Comprehensive
  • Liability
  • Medical payments
  • Personal injury protection
  • Uninsured motorist bodily injury
  • Uninsured motorist property damage

The Hartford also offers additional coverage options, including:

  • Accident forgiveness
  • Car towing
  • Disappearing deductible
  • Full glass coverage
  • Gap insurance
  • Lifetime car repair assurance
  • New car replacement
  • Personal umbrella insurance
  • RecoveryCare
  • Rental car expenses

You can bundle your auto insurance with other coverage, including homeowners.

AARP Auto Insurance Program from The Hartford quotes and rates

The best way to figure your AARP Auto Insurance Program from The Hartford policy cost is to request a quote. Insurance rates depend on several factors, including age, driving history, gender, location, type of vehicle, credit score and more. Typically, insurance rates for older drivers are lower than average, since they tend to be more experienced. AARP Auto Insurance Program from The Hartford ’s discounts vary by state, but they include:

  • Vehicle equipment: Discounts on airbags, anti-theft devices, the TrueLane driver monitoring app and vehicle fuel.
  • Driver education: Driver training and defensive driver course discounts.
  • Customer loyalty: Multipolicy and paid-in-full discounts.

AARP Auto Insurance Program from The Hartford FAQ

How much does AARP Auto Insurance Program from The Hartford cost?

AARP Auto Insurance Program from The Hartford  costs depend on factors including location, age, credit score and more. To find out what your coverage costs would be, contact AARP Auto Insurance from The Hartford for a quote.

Does AARP have good auto insurance?

AARP Auto Insurance Program from The Hartford is underwritten by The Hartford, which has generally good customer reviews. Its coverage includes benefits designed for its 50+ demographic.

Is the AARP Auto Insurance Program from The Hartford only for AARP members?

The Hartford serves customers of all ages, but its AARP coverage and discounts are for AARP members exclusively.

Is the AARP Auto Insurance Program from The Hartford available everywhere?

AARP Auto Insurance Program from The Hartford is available nationwide, but specific coverage options vary by state.

Is AARP Auto Insurance Program from The Hartford good?

AARP Auto Insurance Program from The Hartford is available only to AARP members, and you must be at least 50 years old to qualify. If you’re a driver that meets these requirements, AARP’s car insurance is a solid coverage option. Overall, AARP/Hartford's coverage should offer peace of mind to seniors who need trusty auto insurance.

AARP Auto Insurance Program from The Hartford Reviews

Filter by Rating

  • (95)
  • (36)
  • (28)
  • (64)
  • (507)

Popular Mentions

    How do I know I can trust these reviews about AARP Auto Insurance Program from The Hartford?
    • 4,547,329 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Recent
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about AARP Auto Insurance Program from The Hartford?
    • 4,547,329 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    CoveragePrice

    Reviewed Oct. 17, 2024

    I have purchased Auto and Home bundle in Nov 23 to Nov 24 with senior discount in Auto and charged more than state rule if you drive less than 50 miles a day you will get more discount. But unfortunately, with me and my spouse has 99 driving rating still paying $1300 plus for two vehicles and this year's renewal increased $400 more to $1700 with $1000 deductible and other insurance company quote me as $838.00 per year for both vehicles with $500 deductible. I/We also AARP members since last 15 years. Still, I have insurance with AARP Hartford Insurance until Nov 24 and by some reason, I am unable to access my online information like policy and other information they internationally removed from the website and unable to login. Make sure to shop around before buy AARP Hartford policy with Home and Auto. I/We do not recommend this AARP Hartford Insurance for Home and Auto bundle...

    Thanks for your vote! Report
    Customer ServiceOnline & AppStaff

    Reviewed Oct. 10, 2024

    We have had Hartford auto and home insurance for a couple of years now with no problems. We installed the TrueLane app to get lower premiums. This year our payments increased but were still lower than some quotes I got at that time. The app has not been a problem, both of us have had scores in the 90's which is great! In August of this year we took a long road trip. There were a couple of small infractions noted on our app but nothing major. We went to visit family in more than one location.

    While with family, we rode in their cars and they did all the driving. We had several infractions recorded on our app because of their braking or speeding. Hartford and the app tell you to note that we were passengers and not the driver so that the trip will not be counted against us. I had to do this for a number of trips. Well I believe that this is counted against you for noting that you are a passenger. My score went down to 73 and I have not been able to raise it since and my driving has been nearly perfect.

    I called Hartford to ask about why this is happening and was told that they had updated the app and we are starting over with scores in the 70's. I was told that even when my husband is driving, if I move my phone at all it will lower my score and I need to indicate that I was a passenger. If just moving my phone and not actually using it causes an infraction it should show something on the trip recording such as a distraction. I shows the trip had no issues.

    Yesterday, I went into the app and changed some of my trips to show that I was a passenger, just to see if anything changed. Yep! My score went down two more points! My trips showed no issues so my score should not have changed but it did because I noted that I was a passenger. I think that Hartford believes that when you indicate you were a passenger, you are trying to avoid getting an infraction. This is because of the "update" that was done on the app! Today, I noticed a trip route that was recorded incorrectly from what I actually travelled.

    I had a very rude and condescending agent who was no help to me at all yesterday. I talked to another agent two days ago who had no clue about how the app works and was going to send a request to the IT department and get back with me but I haven't heard anything yet. I'm pretty sure this is just a way to get me off the phone. I will be looking for a new insurance company.

    Thanks for your vote! Report

    Not sure how to choose?

    Get buying tips about Car Insurance delivered to your inbox.

      By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

      Thanks for subscribing.

      You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

      Coverage

      Reviewed Oct. 9, 2024

      It all started with hail damage on the car. So Hartford referred to me to ABRA their preferred body shop. Now the sunroof and or cover will not retract. Of course, ABRA said they didn't work around the track for the sunroof and Hartford talked to ABRA and sided with them. Hartford said it was from normal wear and tear. Stay away from Hartford, they will screw you every chance they get.

      Thanks for your vote! Report
      Customer ServiceClaims HandlingCoverageStaff

      Reviewed Oct. 1, 2024

      My car was hit in Reno, NV on May 29, 2024. The lanes shifted to the left, and the SUV next to me did not shift because the left lane she was in was ending, she continued straight and stuck my vehicle in the area of the left rear wheel. I contacted The Hartford. The lady that hit me is also insured by The Hartford. I was told if she was found at fault my $500 deductible would be waived. I went to The Hartford's approved body shop that looked like a junkyard to get an estimate. The estimate was $1782.66, minus the deductible it came to $1282.66. I went to my body shop, and the estimate there was $1973.60.

      The adjuster from The Hartford tried to bully me and force me to take it to the approved body shop by sending them a check for the repair without my OK. I refused to take it to them. I was sent an email saying the lady who hit me was found to be 100% at fault, the adjuster refused to waive my deductible. They refused to give me a rental car although I had that provision on my policy. I asked twice what rental car company, but the adjuster refused to answer me. The adjuster sent me a check for $1282.66 and told me to get it fixed for that amount. I refused and returned the check by certified mail.

      After nearly two months I took the vehicle to my body shop and had it repaired. I paid cash out of my pocket. Since I paid cash I got a discount, the repair cost $1800. I sent the paid repair receipt to the adjuster. She called and said they would give me $1300 for the repair and $400 for incurred expenses for a rental car. I explained I did NOT have any incurred rental car expenses since they would not tell me what rental car company to use. I stated the accident was not my fault, the repair was $1800. The adjuster just kept repeating I was getting $1800 so I hung up on her.

      That was in July. I have not heard anything from The Hartford since. I checked on their website, it says my case is closed. They sent me a check for $1282.66 that they stopped payment on. They cut a check on August 4, 2024, for $417.34 which they stopped payment on. They cut a check for $1700 on August 5, 2024, that I have yet to receive. It is over four (4) months and I have not been paid for the repairs to my vehicle. I paid for insurance but can not get my claim paid.

      Thanks for your vote! Report

      Reviewed Sept. 18, 2024

      We’ve been with the Hartford for many years. Their commercials state that they’ll save you money! We’ve have a good driving record, over 70 years old, and yet our car insurance has went up $300.00 per year. Where’s the savings? We also bundle home and auto.

      Thanks for your vote! Report
      CoveragePriceOnline & AppStaff

      Reviewed Sept. 16, 2024

      I have had Hartford for auto and home for 6 months. The total cost of the bundle was less than other quotes. In the cost however my vehicle is rated as a high risk for theft based on info several years old. Even with the rating, their cost was less than others. It has an engine demobilizer and really couldn't be stolen without one of the key fobs. I am pleased with the insurance itself. I am extremely displeased with the Truelane app required for a discount. The need for it and the discount rate were misrepresented by their agent at signup. It is not required, but no discount without it, and the agent told me 4% when in fact 12% beginning discount. That provides some impetus to keep the app.

      The Truelane app records things almost every trip that did not occur. If there are 2 phones (for 2 users on the account) in the car at the same time, it is recording for both, and one must look at the trip ratings and change the rating to passenger if not the driver of a particular trip. Any movement of the phone registers phone use. Some how it registers phone screen tapping when none occurred. It registers hard braking, hard cornering and hard acceleration when none occurred. It does record some legitimate incidents. Any complaint to the app staff or Hartford results in hard resistance to any error in the recordings. Our phones are never used when driving by the driver, with the exception of connection to the vehicle's hands off features.

      Thanks for your vote! Report
      Customer ServiceCoverageStaff

      Reviewed July 30, 2024

      We are more than dissatisfied with AARP Hartford Auto insurance. When we enrolled for their coverage, the agent/broker was instructed to mirror our then-current coverage with another carrier. That coverage included full windscreen replacement and towing which we knew increased the premium. The agent ignored our request which we found out the hard way. Last year we had to request a tow/mobile service/dead battery, and no coverage. Today one vehicle incurred a windscreen break from road debris, and no windscreen coverage. AWFUL AND UNACCEPTABLE CUSTOMER SERVICE.

      Thanks for your vote! Report
      Profile pic of the author.
      Customer ServiceSales & MarketingPrice

      Reviewed July 30, 2024

      I have been an AARP member since 2012. Once I turned 65 I decided to give the Hartford a try for my home and auto insurance. Right off the bat I was disappointed. I expected big discounts like they advertise especially since I bundled. I saved $16! Now (3 years later) my prices have skyrocketed. I called to make changes and it took 5 phone calls, they kept getting it wrong. My auto policy was due to expire, so I stayed with them but you can bet I'll be shopping around!

      Thanks for your vote! Report
      Price

      Reviewed July 25, 2024

      Got hooked into the AARP/Hartford Auto insurance. Supposedly looking out for and saving money for seniors. Nothing could be further from the truth. AARP hounded me for membership fees for years while The Hartford more than double charged me. Cost me thousands and still thousands of seniors are getting ripped off by AARP & Hartford. Just cancelled my Hartford insurance and got State Farm for half of what Hartford was ripping me for. Also canceled my Aarp membership.

      Thanks for your vote! Report
      Online & App

      Reviewed June 28, 2024

      My wife and I both use the TruLane app in our cars. We began doing business with The Hartford on 11-1-23 and do have good rates on our home and vehicles. Since we installed the TruLane app on our smartphones, we both are usually anywhere from a 97 to 100 score. My wife and I were both at a score of 100 on 6-25-24 and on 6-26-24 both of our scores went down. Hers went to a 96 and mine went all the way down to 93. Usually, if we get 4 stars on one of the five things the app watches for, we might drop to 99. After a day or two of all 5 stars, we get back up to 100. To drop 7 points in one day is impossible. Even dropping 4 points would take some really bad driving. My wife checked her driving from 6-17-24 to 6-25-24 and she had all 5 star ratings and was at 100 on 6-25-24. The next day is when we both were reamed. "How do you go from a 100, like my wife did with over a week of nothing but 5 stars, to a 96?"

      I called The Hartford and they are saying something about going to a 91 day running average instead of 14 days like they were using. It does not matter in our case, we had at the minimum a score of 97. Going to a running 91 day average, would also improve the chances of a higher overall rating. I was told that there have been other complaints. I take driving seriously and do not appreciate when The Hartford told me that a 93 is still great. It is not the 99 or 100 that we usually have.

      Thanks for your vote! Report
      Loading more reviews...

      AARP Auto Insurance Program from The Hartford Company Information

      Company Name:
      AARP Auto Insurance Program from The Hartford
      Formerly Named:
      AARP/Hartford Auto Insurance
      Website:
      www.thehartford.com